Lead the design, development, and deployment of scalable software applications according to the Service Level Agreement (SLA).
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Lead the design, development, and deployment of scalable software applications according to the Service Level Agreement (SLA).
Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue. In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event. What you'll do Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model. Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables. Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone. Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer. Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention. Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps. Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution. Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations. What you'll bring Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company. A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans. Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership. The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams. Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations. Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms. Availability for on-call coverage supporting executive escalations as part of a globally distributed team. Nice to have: Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting. About the team The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
Position Description As an Engineering Manager at Sonar, you will lead a squad of 8 developers to build, automate and operate software used by millions of Sonar customers worldwide. What you will do Lead and manage a team of Engineers, providing guidance, support, and mentorship to help individuals grow in autonomy and contribute to the team's success.
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Настроить подборLocation: Kuala Lumpur, Malaysia Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for an experienced, hands-on Team Manager, Customer Support – APAC to lead our regional Customer Support organization and contribute to our global support strategy. You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones. You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development. Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership. Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning. Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience. Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes. Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements. Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience. Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions. Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset. Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working. Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities. Requirements 5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology. Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development. Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management. Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability. Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions. Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders. Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies. Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization. Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability. Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential. What we offer Competitive salary and benefits package, including performance-based incentives. Opportunity to play a key leadership role within a global Customer Support organization. The opportunity to help shape and evolve our global follow-the-sun Support model. International collaboration with Support, Product and other business teams. Opportunities for international travel and collaboration with global teams. Quarterly team events and company-wide celebrations. An open and collaborative working culture. Shared staff lunches and complimentary fruit, tea and coffee. Opportunities to participate in company and customer events, including F1-related events. Join a diverse APAC organization representing many nationalities and backgrounds. Opportunities to actively contribute to our diversity and CARE initiatives. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Mumbai, India; Noida, India Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for an experienced, hands-on Team Manager, Customer Support – APAC to lead our regional Customer Support organization and contribute to our global support strategy. You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones. You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development. Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership. Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning. Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience. Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes. Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements. Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience. Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions. Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset. Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working. Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities. Requirements 5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology. Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development. Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management. Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability. Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions. Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders. Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies. Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization. Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability. Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential. What we offer Office Location: Mumbai or Noida. Competitive salary and benefits package, including performance-based incentives. Opportunity to play a key leadership role within a global Customer Support organization. The opportunity to help shape and evolve our global follow-the-sun Support model. International collaboration with Support, Product and other business teams. Opportunities for international travel and collaboration with global teams. Quarterly team events and company-wide celebrations. An open and collaborative working culture. Shared staff lunches and complimentary fruit, tea and coffee. Opportunities to participate in company and customer events, including F1-related events. Join a diverse APAC organization representing many nationalities and backgrounds. Opportunities to actively contribute to our diversity and CARE initiatives. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
Location: Chicago, IL or Remote CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com . The Role As a Senior AI Engineer, you'll own agents end to end within a problem area, from the first prototype to measured performance in production. You'll join a new engineering group at CCC building AI-native products for our auto casualty business, the injury side of auto claims. The group is small and senior, and it's growing fast. Our teams work on: Medical bills: AI products that help claims teams handle the medical bills on injury claims accurately and efficiently. Claims decision support: products that help claims professionals make better, faster decisions on injury claims. Agentic Rules Platform: the rules engine and agentic tooling behind decisions across our casualty products, plus the evaluation infrastructure every team relies on. You'll build the AI agents behind our products. They work with complex documents and claim data, call tools, and support claims experts in their daily work. You'll own the orchestration, retrieval, evaluations, and guardrails that make them safe to rely on, and you'll write the production code to ship them. Salary range is: $180,000 - 225,000 This position is bonus eligible. Key Responsibilities: Design and build LLM-powered agents and workflows: orchestration, tool use, retrieval, structured extraction, and human-in-the-loop review Build evaluations with data labelers and subject matter experts, and run them on every change Make agents production-grade: guardrails, observability, cost and latency, and careful handling of sensitive health data What success looks like: In your first month, you've shipped a measured improvement to an existing agent. By six months, an agent you built is in production with customers, backed by evaluation results. Requirements: Typically 5+ years of professional software or ML engineering experience, including meaningful recent work with LLMs Strong production engineering skills in Python, including API services, and comfort working in TypeScript At least a year of shipping LLM-powered products to real users, including retrieval (RAG, embeddings, vector search) and prompt engineering Experience designing evaluations for non-deterministic systems, and the habit of measuring before and after every change A quantitative mindset: you're comfortable with metrics, sampling, error analysis, and knowing when a result is real Real experience shipping faster with AI-assisted or agentic engineering tools, with examples you can walk us through Nice to have: Document understanding, OCR, or extraction from complex documents Experience fine-tuning LLMs or working with multimodal data Interview Policy & Privacy Notice: A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE . About CCC's Commitment to Employees: CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success. CCC offers competitive compensation and benefits to support you and your families, including: 401K Match Paid time off Annual Incentive Plan Performance Bonus Comprehensive health insurance Adoption Assistance Tuition Reimbursement Wellness Programs Stock Purchase Plan options Employee Resource Groups For more information about our benefits, please check out our careers site . Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
Location: Adelaide, Australia Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for an experienced, hands-on Team Manager, Customer Support – APAC to lead our regional Customer Support organization and contribute to our global support strategy. You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones. You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development. Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership. Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning. Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience. Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes. Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements. Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience. Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions. Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset. Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working. Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities. Requirements 5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology. Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development. Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management. Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability. Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions. Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders. Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies. Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization. Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability. Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential. What we offer Based in our Adelaide, Australia office. Competitive salary and benefits package, including performance-based incentives. Opportunity to play a key leadership role within a global Customer Support organization. The opportunity to help shape and evolve our global follow-the-sun Support model. International collaboration with Support, Product and other business teams. Opportunities for international travel and collaboration with global teams. Quarterly team events and company-wide celebrations. An open and collaborative working culture. Shared staff lunches and complimentary fruit, tea and coffee. Opportunities to participate in company and customer events, including F1-related events. Join a diverse APAC organization representing many nationalities and backgrounds. Opportunities to actively contribute to our diversity and CARE initiatives. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Sydney Workplace: OnSite LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION As an Enterprise Account Executive you will drive growth and success for our Large Enterprise Accounts across industries in Australia. The individual will be responsible for account development and customer satisfaction by building key relationships and ensuring clients achieve maximum business value from UiPath solutions. In our high-growth culture, you'll have significant autonomy to help shape the company while transforming how clients perform in the digital era. You will serve as the voice of our existing clients and collaborate with cross-functional teams to influence UiPath's product development strategy. This is what you'll do at UiPath ● Engage meaningfully with C-level and Executive decision makers to identify new opportunities with large enterprise customers ● Develop and execute multi-year strategic account plans to meet or exceed customer business objectives and maximize wallet share ● Manage and forecast sales pipeline to consistently achieve revenue targets and company goals ● Serve as the primary point of contact for all matters specific to key accounts ● Collaborate with internal teams to enhance customer satisfaction, address challenges, and create seamless experiences ● Drive a culture of sales excellence through consistent implementation of sales processes and performance metrics ● Build strong relationships with industry influencers, customers, and partners to enhance UiPath's market position ● Conduct regular business reviews with stakeholders to ensure alignment and strategic progress This is what you'll bring to the team ● 10+ years of experience in field sales, selling enterprise application SaaS/Cloud/Software solutions to C-level executives ● 5+ years of experience selling specifically to Large Enterprises ● In-depth understanding of multiple industries ● In-depth understanding of enterprise specialized subjects like: Accounting/Supply Chain/R&D Engineering/Sales & Marketing/Human Resources etc. ● Nice to have - understanding about the framework of consulting & technology advising project ● Nice to have - understanding about AI fundamental architecture ● Proven record of accomplishment of consultative strategic sales with C-level prospects ● Experience building relationships with CXO’s of large enterprise customers for business expansion ● Demonstrated success in developing long-term account strategies with existing customers ● Exceptional written and verbal communication skills of English with ability to engage at all organizational levels Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Claude Partner Network is how consulting firms, systems integrators, and other services partners build practices around Claude. When a company chooses a partner, it wants to know which firms have done this work well, in its industry and for its use case. Specializations are how the program will give it: credentials showing that a partner has demonstrated expertise in a given domain area. As Partner Specializations Lead, you'll own this program end to end: the requirements a firm has to meet, the evidence review that decides who qualifies, the benefits that make a specialization worth earning, and the operating rhythm that keeps it credible year after year. Your job is to take an early framework into a structure that scales: opening it to thousands of partners, running evaluation cycles, and launching new specializations with cross-functional input. This role suits someone who likes owning a standard. You'll work with partner managers, operations, enablement, marketing, and industry teams who each hold a piece of the program, and with senior leaders at partner firms who care a great deal about the outcome. A specialization only means something if it's earned, so you'll need to be rigorous with evidence, consistent in your decisions, and firm and clear when the answer is no. Key responsibilities Own each specialization's requirements, evidence standards, and benefits, and keep them current as our products and the partner network change Run each evaluation cycle from invitation to decision: collect partner evidence, reconcile it against internal data, lead the review, and document every decision Make and defend qualification decisions, including borderline cases, and apply the standard consistently across firms of very different sizes Communicate outcomes to partner executives and their Anthropic account teams, including clear guidance for firms that did not qualify Open the program to the wider partner network, and recommend which specializations come next based on customer demand, partner readiness, and Anthropic's priorities Define the evidence standard for new specializations with Applied AI, Product, and industry go-to-market teams Coordinate the teams that deliver the program's benefits (marketing, the partner directory, field enablement, technical support) so that earning a specialization leads to something real Work with Partner Enablement so that partner learning paths and certifications support each specialization Build the operating rhythm: renewal, remediation periods, an appeals path, and the tracking and reporting that show whether the program is working Design the review process to scale, using Claude and automation so that routine steps don't depend on a person Write and maintain partner-facing guidance (program guide sections, FAQs, application materials), clear enough for a partner to know where it stands without asking us, and internal guidance for field teams Use program data to recommend where each requirement's bar should sit and when it should move, and bring those recommendations to partner leadership Minimum qualifications Experience owning an external-facing program with published requirements (a partner, channel, certification, accreditation, or similar program), including running at least one full evaluation, qualification, or renewal cycle Experience making qualification or eligibility decisions against a written standard and communicating those decisions, including declines, to senior external stakeholders Experience working with CRM or PRM data, such as Salesforce reports or a partner portal, as a regular part of your job Strong writing: able to produce clear program requirements, decision memos, and partner-facing guidance that need little editing Experience leading work to a fixed date across several teams you do not manage, such as operations, marketing, enablement, and field teams Work effectively where the process is still being built and the details are still changing Are excited about Anthropic's mission to develop AI that is safe and beneficial Preferred qualifications Experience designing or running a partner competency, specialization, or credential program at a technology company Experience with services partners (systems integrators, consultancies) from either side: managing them at a vendor, or building a practice around a vendor's technology at a firm, and an understanding of how those firms decide where to invest their people SQL or BI-tool skills sufficient to pull and check your own program data Experience taking a program from its first launch to a repeatable operating cycle Experience launching a program publicly with marketing and communications partners Enough technical depth to judge whether a partner's evidence of a software or AI deployment holds up Experience working with customers in regulated or specialized industries, such as financial services, healthcare, or the public sector Experience designing partner benefits or incentives, and an understanding of how they change partner behavior Hands-on experience building AI workflows with Claude or similar tools, and curiosity about how AI changes professional services delivery The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Location: Manhasset-Long Island, NY About Ernesta: Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion dollar global rug industry. Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes. About the Role: Ernesta is looking for an experienced Sales and Design Consultant (who we call a Design Assistant) to join the Retail team in the our retail showroom in Manhasst, Long Island . You will be a key hire to help build an enjoyable, frictionless, and industry-defining rug buying experience. This is an opportunity to join a small but visionary team - a high impact role pioneering a new age of customer experience. As a Design Assistant you will wear two hats. First, you will educate and advise customers on rug selection, material selection, and spatial planning. Second, you will be a customer champion – delighting customers and assisting with inquiries, concerns, and matters related to orders, delivery, and more. In each interaction, you will take pride in building strong relationships with customers and ensuring their happiness and loyalty at every touchpoint. What You’ll Do: Set the industry standard for customer experience and sales Drive sales through customer followup and outreach Deliver exceptional design and product expertise to customers Maintain a clean, organized, and on-brand showroom that delights customers at every touchpoint Provide customers a high quality and personalized experience through multiple channels - in person, chat, text, email, video, phone. Advise customers on floor plan layout, material selection, and custom rug measurements Provide a fantastic experience to our customers by responding to inquiries and resolving order-related matters such as order tracking, product inquiries, delivery logistics, and more. Surprise and delight customers - exceed their expectations - create memorable experiences Learn innovative technologies to help customers visualize their space i.e CAD modeling, adobe, 3D rendering, etc. Maintain feedback loops to improve internal processes Qualifications Include: 2+ years of experience in a consumer-facing role. 2+ years of direct consumer sales and/or account management experience is required. Passionate about interior design and home décor. You stay up to date on home décor trends. Delights in communicating and building trust with customers, self motivated, curious, empathetic, and great at listening Solutions oriented with sound judgment, business sense, and high integrity. Willingness to provide creative solutions and wear many hats. High level of proficiency working online across multiple software tools, 2D/3D tools, Zoom, Google suit, etc. Great time management and organizational skills with high level of accountability Ability to establish and improve processes. Excited to establish and build feedback loops within the organization and across business units. This role is located in our Retail Showroom and will require a flexible schedule, including weekend and holiday hours. Nice to Have: Experience with design tools and spatial planning BA or experience working in a creative field, interior design, art history, architecture, etc. Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The anticipated starting base pay for this role is between $20 - $30 per hour. This range represents the low and high end of the anticipated pay range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills. #LI-Onsite
Location: AU: Brisbane (243 Edward St) Workplace: Hybrid The role & it's impact: As a Solutions Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You will translate complex partner requirements into scalable workflow strategies, identifying potential risks early and helping client firms unlock maximum long-term value from the Xero platform. By combining deep accounting knowledge with consultative technical expertise, you will lead solution scoping, conduct tailored product demonstrations, and guide partners through seamless migrations. Your efforts will directly drive active software adoption, transforming accountants and bookkeepers into passionate, long-term champions. The team & how they connect: You will join a collaborative team of seven reporting directly to our Solutions Consultant Manager. The team serves as the vital bridge between account executives, product engineering, and external practice partners. Together, you will share market insights internally to shape product features while co-designing tailored technical strategies for client growth. Initially, the role will focus on: - Leading technical discovery and tailored solution scoping in partnership with Account Executives - Designing and delivering engaging, custom product demonstrations to address specific firm workflow challenges - Guiding new practice partners through cloud implementation, workflow mapping, and early adoption up skilling - Providing expert technical support during sales cycles to overcome operational roadblocks and objections Where and how you can work: We support a flexible hybrid working model designed to give you balance while keeping you connected. This role is based in Brisbane with modern office facilities available for collaborative workshops, team connection, and boost days, alongside flexible work-from-home options. Here are some of the things we are looking for: - Solid operational experience gained directly within an accounting or bookkeeping practice environment - Proven success in consultative problem solving, pre-sales or technical solution design within complex environments - Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences - Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems - Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions - Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!
Location: Remote: United States; San Francisco HQ; SF or Remote (US/Canada); Remote: Canada Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Most infrastructure engineers never get to build a cloud from the metal up. At Render, you will. Developers and businesses around the world run their apps on Render, and we are building our own bare metal footprint to give them better performance and economics. You'll help take our first colocation site from an empty cage to production workloads, then scale that foundation as we expand our physical presence to thousands of hosts over the coming years. You'll join a small, experienced team with real ownership. You'll partner closely with network engineering and our Kubernetes platform team, and the decisions you make now will become the template for every site that follows. WHAT YOU'LL DO - Take our first colocation site from empty cage to production workloads, then scale what you build as we grow to more sites and thousands of hosts - Design how servers go from the loading dock to production with minimal human touch: netboot, imaging, BMC-driven discovery, and host identity - Partner with network engineering on what the fleet needs from the network, from out-of-band management to production connectivity - Build the interface our Kubernetes platform team uses to request capacity, see host health, and coordinate maintenance, so consuming bare metal feels as easy as consuming cloud - Own the fleet's source of truth for hardware, software, and the physical environment - Automate the full server lifecycle, from burn-in and acceptance testing through remediation, staged firmware rollout, and RMA - Build automation like a production system, with guardrails on destructive actions and designs that survive site-level failure - Shape the technical and operational direction of our bare metal platform, from build-vs-buy decisions to how we operate thousands of hosts, and help hire the team that runs it WHAT WE'RE LOOKING FOR - Hands-on experience building and operating automation for bare metal fleets in datacenters or colocation - Both sides of the work: time with physical hardware and colo providers, and modern, software-driven fleet management - Strong Go or Python, and experience designing systems with reconciliation loops and idempotent, failure-tolerant actions - Depth below the abstraction: you know what your tools are doing under the hood and can debug them when they fail - Experience operating through real failures, such as bad hardware batches, flapping BMCs, or a rollout you had to halt - Deep Linux knowledge and solid networking fundamentals (DHCP, PXE, DNS, BGP) - Working knowledge of Kubernetes, enough to design the interface between the fleet and the clusters that run on it - Clear communication, comfort with ambiguity, and the willingness to push back on a plan when something doesn't add up NICE-TO-HAVES - Operating bare metal fleets at a scale of thousands of hosts - Experience on a bare metal or datacenter build-out from its early days - Running a hybrid environment, or moving workloads between public cloud and owned hardware - DCIM/IPAM tools such as NetBox or Nautobot, or provisioning stacks such as Ironic/Metal3, Tinkerbell, or MAAS - Building reconcilers or state machines for physical infrastructure - Hardware depth: component diagnostics, burn-in tooling, firmware, or Redfish and IPMI at fleet scale - Building internal platforms or APIs used by other infrastructure teams - Based near our colocation sites, or able to visit them regularly If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! 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Location: Athens, Greece; Straža, Serbia; Istanbul, Turkey; Warsaw, Poland; Tiranë, Albania; Tbilisi, Georgia Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 PeopleCert is looking for a Cloud Data Architect to join the relevant team and support data driven decision making of the organization by developing the appropriate corporate data warehouse/s, corporate data lake/s, cubes for self-service reporting, and advanced analytics & AI deliverables. As a Cloud Data Architect, your responsibilities will include: Design, build and evolve scalable Enterprise Data Warehouse, Data Lake and Lakehouse architectures on Microsoft Azure, aligned with enterprise architecture principles, security requirements and cloud best practices. Architect data solutions using Microsoft Fabric and Azure Databricks as core components of the enterprise data platform , selecting and integrating capabilities according to workload and architectural requirements. Design modern data ingestion and orchestration patterns using Microsoft Fabric Data Factory and Azure Data Factory , supporting batch and incremental ELT/ETL workloads across heterogeneous enterprise systems. Design and implement Medallion Architecture patterns (Bronze, Silver and Gold) using Delta Lake/Lakehouse technologies to provide scalable, governed and reusable enterprise data products. Integrate diverse data sources, including CRM, ERP, digital platforms, operational applications, APIs, multimedia sources and custom enterprise systems . Design scalable analytical and semantic architectures using Microsoft Fabric, Power BI and Databricks , supporting both centrally governed enterprise reporting and self-service analytics. Apply data democratization and self-service analytics principles , ensuring secure, scalable and governed access to trusted enterprise data. Lead and support Master Data Management (MDM) initiatives, establishing consistent and governed master entities and golden records across enterprise systems. Work closely with Data Engineering, Business Intelligence, Data Governance, Data Science and AI teams to translate business and technical requirements into robust end-to-end data architectures. Establish architecture standards for data modelling, integration, data quality, metadata, lineage, security and lifecycle management . Design architectures that support AI and Machine Learning workloads , enabling governed access to enterprise data for advanced analytics, ML and AI applications. Monitor and optimize data platform architecture and workloads, balancing performance, scalability, reliability and cloud cost efficiency . Define and promote CI/CD, Infrastructure-as-Code and DataOps practices for enterprise data solutions. Stay current with developments across Microsoft Fabric, Azure Databricks and the broader Azure data ecosystem , recommending architectural improvements and new capabilities where they provide measurable business value. Provide technical leadership, architectural guidance and mentorship to Data & Analytics teams on modern cloud data architecture and engineering practices. Maintain comprehensive and up-to-date architecture documentation, standards, design patterns and technical decision records . What we look for: Proven experience as a Cloud Data Architect, Data Architect, Senior Data Engineer or equivalent , designing and delivering modern cloud data platforms. Strong hands-on experience with the Microsoft Azure data ecosystem , particularly: Microsoft Fabric , including Lakehouse, Data Factory, OneLake, Warehouses and Power BI. Azure Databricks , including Delta Lake, Lakehouse and Medallion Architecture patterns. Azure Data Lake Storage (ADLS) . Azure Data Factory / Fabric Data Factory . Strong understanding of modern Enterprise Data Warehouse and Lakehouse architectures , dimensional modelling and enterprise data modelling principles. Hands-on experience designing ETL/ELT pipelines , incremental data ingestion and integration patterns across complex enterprise environments. Strong SQL/T-SQL skills and experience working with large-scale analytical datasets. Experience with Python, PySpark, Spark and Databricks notebooks is highly desirable. Strong knowledge of Power BI , semantic modelling and DAX, particularly within the Microsoft Fabric ecosystem. Experience with data governance, metadata management, data lineage and Master Data Management concepts and technologies. Understanding of cloud security, access control, networking, performance optimisation and FinOps principles within enterprise data platforms. Experience with Azure DevOps, Git and CI/CD practices for data engineering and analytics solutions. Relevant Microsoft and/or Databricks certifications are highly desirable. Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, Mathematics or another relevant discipline . Strong analytical and problem-solving skills, with the ability to translate complex business requirements into scalable technical architectures. Strong commitment to quality, delivery and collaborative teamwork across business and technology functions. Excellent command of English; additional languages are considered an advantage. What we offer: Competitive remuneration package. Work in an international, dynamic, and collaborative environment. Two free vouchers per year from PeopleCert's certification portfolio. Continuous learning and professional development opportunities. Exposure to international facilities and workplace operations. Opportunity to contribute to sustainability and workplace improvement initiatives. If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multinational organisations and government bodies for the development and delivery of standardised exams. Delivering exams across 200 countries and in 25 languages through state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realise their life ambitions. Quality, Innovation, Passion, Integrity, Clarity and Velocity are the core values that guide everything we do. Our offices in the UK, Greece, Cyprus, and India foster a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to reflecting the diversity and inclusion of our customers and the communities in which we operate. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC) Financial background check Employment reference check. If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.
Location: Philadelphia, United States Position Summary We are looking for a motivated and detail-oriented Junior Bike Mechanic & Fulfillment Associate to support our daily store operations. This role combines entry-level mechanical work with customer order preparation, inventory control, and operational support to ensure every customer receives a safe, fully prepared bicycle and a seamless experience. This is a great opportunity for someone looking to build a career in the bicycle industry while working in a fast-paced, team-oriented environment. Key Responsibilities Customer Order Preparation Prepare and verify customer orders, including bicycles, batteries, chargers, locks, helmets, and accessories. Ensure all bikes are clean, charged, and ready for customer pickup. Bicycle Intake & Basic Repairs Inspect returned bicycles and document their condition in company systems. Identify bikes requiring additional repairs or diagnostics. Perform routine maintenance and basic repairs, including: Flat tire and tube replacements Tire inflation and pressure checks Brake adjustments Basic drivetrain adjustments Battery inspections Safety inspections Accessory installation Minor component replacements -Escalate complex repairs to senior mechanics when needed. Inventory & Operations Support Perform daily inventory counts and maintain accurate inventory records. Assist with receiving and organizing new inventory. Update repair statuses in company systems. Coordinate with Customer Service and Operations to ensure order readiness and workflow efficiency. Quality & Safety Perform final quality inspections before bicycles are released to customers. Maintain a clean, organized, and safe workspace. Follow company procedures and safety standards. Requirements Required High school diploma or equivalent. Basic mechanical aptitude and willingness to learn. Strong attention to detail. Good communication skills. Ability to lift and move bicycles and batteries (up to 50 lbs). Comfortable working in a fast-paced environment. Reliable, punctual, and team-oriented. Strong organizational and time management skills, a customer-focused mindset, attention to detail, and the ability to prioritize tasks and solve problems effectively. Preferred Previous experience working with bicycles or mechanical equipment. Retail, warehouse, or fulfillment experience. Familiarity with inventory management systems. Experience using smartphones or tablets for operational software. Benefits Compensation $18/hour
Location: Yerevan, Armenia We are looking for a Middle .Net Developer to support the design and delivery of distributed backend solutions for a Banking App. In this role, you will work with modern .NET technologies, architectural patterns, databases, integration mechanisms, and DevOps practices in an onsite setup in Armenia. The Banking App is a financial domain project delivered from the client's office in Armenia. It is centered on developing reliable and scalable .NET based solutions with a strong focus on architecture, integration, performance, and operational quality. Develop backend solutions using the .NET ecosystem Design software architecture using Clean Architecture and microservices principles Apply design patterns and SOLID principles in implementation decisions Build and support distributed systems for scalable application workflows Optimize SQL queries and database performance Design database structures with a focus on efficiency and maintainability Implement system integration patterns using REST and messaging Collaborate on software quality and testing strategy execution Improve application performance and scalability mechanisms Work with containerization technologies including Docker and Kubernetes Support CI/CD environments and DevOps processes Integrate message brokers such as RabbitMQ and Kafka into backend workflows Implement observability practices through logging and monitoring Contribute to the design and implementation of AI powered systems Work from the client's office in Armenia as part of project delivery Experience as a Middle .Net Developer English language proficiency Knowledge of software architecture including Clean Architecture and microservices Knowledge of design patterns and SOLID principles Understanding of distributed systems Knowledge of performance and scalability mechanisms Knowledge of database design and optimization Knowledge of system integration patterns including REST and messaging Knowledge of software quality and testing strategies Advanced knowledge of the .NET ecosystem SQL and database performance optimization skills Knowledge of containerization technologies including Docker and Kubernetes Knowledge of DevOps processes Knowledge of message brokers including RabbitMQ and Kafka Knowledge of observability practices including logging and monitoring Practical knowledge of microservices architecture Knowledge of algorithms and software performance optimization Up to date knowledge of designing and implementing AI powered systems Knowledge of CI/CD environments and DevOps processes Ability to work from the client's office in Armenia
Location: China; Malaysia; Singapore; Thailand Most senior sales roles come with a fixed product, a territory and a number. This one comes with a portfolio of proven technology, customers who already rely on it, and the freedom to decide what to build next in your region. The role has two parts: Build. Find the customer problems our technology can solve, shape new propositions with our product and engineering teams, and prove them through demonstrations and pilots. Win. Personally lead and close the deals that turn those propositions into revenue, then make them repeatable. You will not start from a blank canvas. We are looking for a seasoned enterprise hunter who already knows the buyers in their region and can open doors from day one. As your region grows, so does your remit: you will build the team, partners and plan to take it to the next stage. Why this role is different Room to create. You are not limited to a price list. Good ideas get product and engineering support, and you will work directly with the CEO and a small leadership team that makes decisions quickly. A strong starting position. Mission-critical software already running inside operators, and a digital experience testing platform used by enterprise engineering teams, give you multiple ways into a customer. Real support. BDR, marketing, pre-sales, solutions and global delivery teams behind you, with operations that are stable and well run. Upside that matches the ambition. Competitive base salary plus variable pay weighted to new business you originate and close. Our technology portfolio Our product lines span telecoms service activation and provisioning, SIM and number management, subscriber acquisition and dealer management, customer value management and loyalty, alongside digital experience testing and analytics for mobile, web and streaming applications, including real-device testing, test automation and quality-of-experience analytics. Together they let you enter a customer through one need, such as activation, loyalty or app quality, and build towards a broader relationship. Where you will play Telecommunications. Mobile and fixed operators and MVNOs. Banking and financial services. Retail and digital banks, payment providers and fintechs with business-critical digital journeys. Media and entertainment. Broadcasters, streaming and OTT video and audio services. Global technology and digital platforms. Large internet and platform businesses with demanding product and digital experience needs. Depth in one of these sectors matters more than coverage of all four. Regions and languages Asia including China: business-fluent English and Mandarin essential, including leading discovery and negotiation in Mandarin. Other Asian languages advantageous. Requirements Find the opportunities. Build executive relationships through outreach, industry insight, referrals and partners. Spot unmet needs and buying initiatives before they become tenders. Shape the propositions. With Product, Engineering and Delivery, turn customer insight into offers with a clear use case, pricing, business case and route to market. Test demand and economics before committing resources. Prove them. Run demonstrations, pilots and proofs of concept with agreed success criteria and a clear path to a contract. Close the business. Own complex enterprise pursuits from qualification through procurement, negotiation and signature. Expand and partner. Grow from the first product line into others across the customer, and build a focused group of systems integrators, testing service providers and technology partners with joint target accounts. Build the region. Own the regional plan, pipeline and forecast, and work with Finance on revenue, margin and investment. Recommend and hire the team as demand justifies it. What success looks like First 90 days: senior conversations opened with priority accounts from your existing network, a focused regional plan, agreed targets and a credible qualified pipeline. By six months: first signed business, at least one proposition validated with customers, and evidence of which offers and channels win repeatedly. By twelve months: bookings and revenue on target, multiple new customers, a strong forward pipeline and a plan for the region’s next stage. What you bring 10+ years of enterprise sales hunting. At least ten years selling B2B technology to large enterprises, with a consistent record of personally originating and closing complex new-logo contracts and beating targets. Something you built. Experience taking a technology-led proposition from customer need through launch to paying customers. Established relationships in your region. Named, active relationships with senior decision-makers at operators, banks, media or platform companies in your territory, and with the systems integrators and partners who influence them. A working knowledge of local procurement and competition. Sector depth. Success in telecoms, financial services, media or major technology platforms. Commercial and technical fluency. Value-based selling, business cases, pricing and margin, and the credibility to work with product and engineering leaders. Ownership. Entrepreneurial, persistent and able to mobilise colleagues who do not report to you. The regional language skills above are essential. You will stand out if you have founded or launched a business line, built a team, or opened a new market for a technology company. Benefits Competitive base salary and variable pay tied to new business. The freedom to shape the market approach and propositions for your region. Direct access to the CEO and leadership team, and the backing of established product, delivery and support teams. A remit that grows with the business you build.
Location: United States Who we are: Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks. In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company. Introduction: We’re looking for a phone-first BDR to create new pipeline for our endpoint management and patch management platform. You’ll prospect for IT and security leaders, open conversations around endpoint visibility, patching, vulnerability reduction, and operational efficiency, and book qualified meetings for the sales team. This role is best suited to someone with SaaS outbound experience who is comfortable making cold calls and learning a technical product. Experience selling endpoint management, cybersecurity, IT operations, infrastructure, backup, RMM, or MSP solutions is a must-have skill What you’ll do Build pipeline through cold calling, email, LinkedIn, and account research Prospect IT and security buyers, including CIOs, CISOs, IT directors and managers, security leaders, IT infrastructure leaders, and endpoint teams Identify challenges involving patching, endpoint visibility, vulnerability exposure, manual IT processes, and device management Run effective opening conversations and qualify potential opportunities Partner closely with Account Executives on account strategy and meeting handoffs Maintain accurate prospecting and qualification notes in Salesforce Test messaging and help improve the outbound process as the team grows Requirements What we’re looking for Experience selling endpoint management, patch management, vulnerability management, cybersecurity, RMM, IT operations, backup, disaster recovery, or infrastructure software At least 6–12 months of B2B outbound experience in an SDR, BDR, inside sales, or new-business role Experience prospecting IT or security buyers, such as CIOs, CISOs, IT directors, infrastructure leaders, security leaders, endpoint teams, or MSPs Comfortable using cold calling as a primary pipeline-generation channel Experience creating net-new pipeline rather than primarily managing inbound leads or existing accounts Able to understand a technical product and communicate relevant business value to IT and security professionals Strong discovery, objection-handling, and written communication skills Self-directed and comfortable working in a growing environment where every process may not already be established Benefits A collaborative environment encouraging you to own your domain and implement best practices Stable income, benefits, flexible working hours, and opportunities for promotion. Friendly and professional peers, eager to help and help you grow. A multitude of interesting challenges and opportunities.
Location: Chile; Brazil Our client is a global medical technology company focused on improving diabetes care through innovative, user-friendly devices. Its portfolio includes insulin pumps, continuous glucose monitoring (CGM) systems, blood glucose monitoring devices and point-of-care diagnostic solutions. With an expanding international presence, the company helps patients and healthcare professionals manage diabetes more effectively. It is looking for an After-Sales & Technical Support Specialist to support customers and distribution partners across Latin America. Key Responsibilities: Technical Support & Troubleshooting Serve as a key contact for distributors, local customer service teams and healthcare professionals across Latin America, providing support for CGM systems, blood glucose meters and insulin pumps. Investigate and resolve technical inquiries related to device operation, data synchronization, software connectivity and mobile applications. Coordinate with internal technical and product teams to resolve complex cases and provide timely updates to partners and customers. Support product complaint handling, returns and replacements in collaboration with the relevant internal teams. Distributor Support & Training Build strong working relationships with regional distributors and help strengthen their local after-sales support capabilities. Deliver product training, troubleshooting sessions and practical guidance to distributor teams and healthcare professionals. Support new product launches by preparing local partners to handle customer inquiries and common technical issues. Develop clear support materials, FAQs and troubleshooting guides adapted to regional needs. Customer Experience & Product Improvement Track support cases and follow up to ensure issues are resolved effectively. Identify recurring technical issues and customer feedback, sharing insights with Product Management and Technical Support. Improve support processes to increase responsiveness and customer satisfaction across the region. Maintain accurate case records and handle customer information responsibly in line with company procedures. Requirements At least 3 years of experience in after-sales service, customer support or technical support within the medical device industry. Experience supporting diabetes care products, particularly insulin pumps, CGMs or blood glucose meters, is strongly preferred. Experience working with distributors or supporting customers across Latin American markets. Strong troubleshooting skills and the ability to explain technical information clearly to different audiences. A customer-focused approach, strong follow-through and confidence managing cases independently. Ability to collaborate with international teams and coordinate across time zones. Fluency in Spanish and English; or Portuguese and English depending on the location.