Location: Anywhere
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.
Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!
Check out our Careers https://careers.circle.so/ page for more about working at Circle.
ABOUT THE ROLE
We’re excited to bring on Circle’s first Creative Director.
This is a unique opportunity to shape how Circle shows up in the world, and define the story of a generational company building the future of digital businesses.
We’re looking for an exceptional creative storyteller who can help us develop strong, consistent narratives across everything Circle puts into the world: product launches, campaigns, ads, landing pages, announcements, partnerships, events, and more.
You obsess over the power of a great narrative. You believe every word, visual, and detail matters. You have an exceptionally high creative bar, thrive in highly collaborative environments, and know how to influence people through the quality of the work itself.
As Circle’s first Creative Director, you’ll first and foremost act as a creative extension of the founders. You will turn their ideas, product strategy, and company vision into narratives that are clear, memorable, and unmistakably Circle across all our assets.
On a day-to-day basis, you’ll work closely with Circle’s founders and across our in-house design studio, product marketing, paid media, video, and events teams to elevate our storytelling and creative execution across every major moment.
Your goal is to help make Circle one of the most creatively distinct and definitive companies in the category of digital businesses.
WHAT YOU'LL BE DOING
- Shape Circle’s narrative. Work closely with Circle’s founders to synthesize, sharpen, and evolve the story behind our long-term vision, and translate it into clear, compelling narratives that can travel across everything we do.
- Own the creative direction of our biggest launches and campaigns. Find the angle, develop the brief, shape the story, and obsess over how we make each moment stand out. You’ll partner closely with Product Marketing across launches, announcements, demos, and enablement to ensure everything feels cohesive, intentional, and unmistakably Circle. Doing this well requires developing a deep understanding of our product, customers, and market.
- Be a deeply embedded creative marketing partner to our design studio. You’ll work especially closely with our Design Studio, which is led by one of Circle’s co-founders and won’t report to you. Success here involves shared taste, mutual trust, healthy creative tension, and the ability to move quickly together. You’ll occasionally lead external agencies as well — and when the moment calls for it, write the high-stakes copy yourself: the headline, manifesto, launch script, or line someone delivers on stage.
- Raise the bar on our advertising and creative campaigns. Develop the concepts and narratives behind Circle’s ad creative, partnering up our Paid Acquisition team to turn them into high-performing campaigns. They’ll bring the channel and media-buying expertise; while you can make sure the creative is worth paying to distribute.
- Direct how our stories come to life across video and events. Get hands-on with scripts, structure, pacing, and narrative for launch films, social, ads, virtual summits, and other major moments. You won’t be editing videos or producing events yourself, but you’ll understand the craft well enough to have strong opinions about what works in each medium, and collaborate deeply with the specialists who bring it to life.
- Influence the narrative behind brand experiences people remember across our webinars, virtual summits, conferences, and live events to align with company brand vision. This includes everything from the theme and programming to the booth, talks, slides, copy, and small details nobody else would think to obsess over.
- Turn partnerships into stories. Work with our Partnerships team to make more of our collaborations with creators and customers into stories we can distribute across our channels. You can help develop the concept, framing, name, narrative, and creative execution behind our biggest partnerships, and helping our partners tell those stories powerfully themselves.
WHAT WE'RE LOOKING FOR
- A body of work you’re genuinely proud of. We care far more about what you’ve made than the titles you’ve held or the number of years you’ve been doing it. You should be able to walk us through your best work piece by piece: the problem, the idea, the choices you made, what you personally contributed, and ultimately, whether it worked.
- Exceptional creative taste and judgment. You know great work when you see it, can articulate why it’s great, and have the conviction to push work until it gets there. Just as importantly, you know when an idea is trying too hard, when something is off-brand, and when your own fingerprints are making the work worse rather than better.
- You’re an exceptional storyteller and writer. You can take something complicated and find the simple, compelling story inside it. You care deeply about language and will happily obsess over a headline, a launch narrative, or a single line of copy until it feels inevitable.
- A strong point of view, and the ability to make it better through collaboration. We don’t want someone who waits for a brief and executes it. We want someone who can tell us what the brief should be, challenge the premise when necessary, elevate ideas coming from the team and our founders, and make a compelling case for a different direction.
- Real fluency in video as a creative medium. You don’t need to shoot, edit, animate, or produce. But you should deeply understand what makes video work, from the script and opening seconds to structure, pacing, emotion, and payoff. You should also understand why a great launch film, social video, customer story, and paid ad require very different creative choices.
- Experience making creative that has to perform. You’ve developed ads and campaigns where the work was ultimately accountable to results. You’ve seen the numbers, learned from them, iterated because of them, and know how to partner with paid acquisition teams without allowing performance marketing to turn into boring marketing.
- An instinct for getting attention without going off script. You understand how to make a brand noticeable, surprising, and culturally relevant without chasing attention for its own sake. Ideally, you can show us a creative risk you fought for that worked, and another you talked the room out of because it wasn’t right for the brand.
- The ability to lead through influence, not hierarchy. There’s no large creative organization reporting to you. Much of your impact will come from getting exceptional work out of designers, marketers, writers, video producers, agencies, and founders who don’t report to you. You know how to raise the creative bar without becoming a bottleneck.
- A great eye for design and deep respect for the craft. You don’t need to be a designer, but you should be able to work shoulder-to-shoulder with exceptional ones. Our Design Studio is led by a co-founder and operates with a very high bar; you’ll need the visual taste, vocabulary, and collaborative instincts to be a trusted creative partner to that team.
- Experience working closely with founders. You’re comfortable working with founders who care deeply about the product, brand, and details. You will need to extract the vision, challenge it when needed, and turn it into something better than either of you would have arrived at independently.
- An obsession with understanding what how to tell the world about we do and why it matters. The best creative work here will come from understanding Circle at a deep level: our product, customers, competitors, category, and where the market is going. You should genuinely enjoy developing that level of context rather than treating it as somebody else’s job.
- Exceptional communication skills. Circle is global, remote, and highly asynchronous. You’ll need outstanding written and verbal English (CEFR C2 or equivalent), and the ability to make your thinking clear enough that great work can move forward even when everyone isn’t in the same room.
COMPENSATION & BENEFITS
Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub
LEARN MORE
- Candidate Safety & Interview Process Notice https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e5b681c4d56b962790
- Diversity, Equity & Inclusion https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a8e3ff5c25a1d93ba
- How We Use Candidate Data https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e49e98f390eec6bb51
- Equal Employment Opportunity https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a967dea67e68f31f0
- Visit our Candidate Hub https://circleco.notion.site/circle-candidate-hub to learn more about working at Circle, our benefits, and our hiring process.
УдалённоWe collaborate across time zones, are highly async, and like to document a lot
Location: Remote; Remote or Boston, MA
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We're a team of fiercely driven individuals committed to making healthcare more sustainable—and we're looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why this role is important to Arcadia
Arcadia is building a direct-to–Life Sciences commercial function as a strategic growth pillar of the company. The Director, Business Development - Life Sciences is an individual contributor seller responsible for building and closing enterprise relationships with pharmaceutical and biotechnology companies within an assigned account territory.
This is a true end-to-end selling role. You will prospect and develop new opportunities, lead discovery conversations with scientific and commercial stakeholders, scope and price solutions, negotiate contracts, and partner closely with internal teams to ensure successful delivery and long-term client satisfaction.
This role is designed for a life sciences seller with fluency in real-world data, analytics, and evidence-based solutions—someone who understands how pharma organizations buy across the development lifecycle and who wants to build a durable book of business inside Arcadia's growing direct Life Sciences sales organization.
What Success Looks Like
In 3 months
Build a deep understanding of Arcadia's Life Sciences data, solutions, operating model, and delivery capabilities
Establish credibility and working rhythm with Product, Data, Ops, Delivery, Legal, and Finance
Build a qualified pipeline within your assigned account territory, leveraging existing relationships and Arcadia's differentiated data assets
Complete onboarding on Arcadia's Life Sciences value narrative, competitive positioning, and pricing framework
In 6 months
Advance a meaningful, qualified pipeline aligned to pharma planning and budgeting cycles
Close at least one deal or be in late-stage contracting on priority opportunities
Demonstrate strong deal scoping discipline with smooth handoffs into delivery
Maintain accurate CRM hygiene and deliver a reliable forecast to your manager
In 12 months
Consistently attain quota with a 3-5x quota, well-qualified pipeline across your territory
Close multiple deals with clear expansion potential, including at least one multi-year or enterprise agreement
Build strong relationships with scientific, commercial, and procurement stakeholders where Arcadia is viewed as a trusted partner
Provide market feedback that influences packaging, pricing, or roadmap prioritization
What You'll Be Doing
PROSPECT AND BUILD A QUALIFIED LIFE SCIENCES PIPELINE
Proactively build pipeline in a green-field or assigned Life Sciences territory using conference presence, publication monitoring, thought leadership networks, hunting via warm and cold outreach, leveraging of BDR Team, and CRO or consultancy partnerships
Identify and prioritize high-probability targets using a defined ideal customer profile: company size, therapeutic area focus, pipeline stage, and recent approvals
Map multi-threaded stakeholder ecosystems across R&D, HEOR, medical, market access, and commercial teams at target accounts
Maintain rigorous pipeline hygiene using a defined qualification methodology (e.g., MEDDIC, MEDDPICC, or BANT) to advance or deprioritize opportunities
LEAD SOLUTION SELLING ACROSS THE PHARMA DEVELOPMENT LIFECYCLE
Lead discovery conversations across early research, clinical development, HEOR/RWE, market access, and commercial analytics
Translate complex client needs into well-scoped solutions that balance data, analytics, services, and delivery realities
Guide clients toward use cases where Arcadia can deliver outsized value, not lowest-friction data transactions
Align solutions to client budgeting and planning cycles, including annual and multi-year funding processes
CONDUCT CONSULTATIVE, VALUE-BASED SELLING
Lead structured discovery that surfaces business problems and internal success metrics before any product discussion
Build ROI and business cases using the customer's own metrics and language, validated by the scientific or commercial champion
Adapt selling approach and content to the buyer persona and Use Case - modulating message and proof points accordingly
NEGOTIATE AND CLOSE COMMERCIAL AGREEMENTS
Structure enterprise data agreements—licensing, DUAs, MSAs, usage-based pricing—that protect margin while delivering clear buyer value
Exercise strong commercial judgment on deal structure, pricing, and scope, with a clear negotiating position and walk-away point on every deal
Respond to procurement pressure by re-anchoring to validated scientific and commercial value rather than discounting immediately
Own the full lifecycle:
Opportunity qualification
Solution design and scoping
Proposal and SOW development
Pricing and commercial structuring
Contract negotiation and close
Partner closely with legal, finance, and leadership to finalize terms efficiently
COLLABORATE ACROSS TEAMS AND MAINTAIN FORECAST DISCIPLINE
Partner effectively with data science, medical, product, legal, and delivery teams to configure and present solutions that meet complex customer requirements
Orchestrate internal resources without over-committing them, and manage a clean handoff to delivery and customer success to protect revenue
Maintain accurate, up-to-date CRM records and deliver reliable forecasts, distinguishing clearly between commit, best case, and pipeline
Contribute market and competitive feedback that informs product roadmap, packaging, and pricing decisions
What You'll Bring
5+ years of experience selling into pharmaceutical and/or biotechnology companies, ideally in a quota-carrying, individual contributor role
Demonstrated success selling data-, analytics-, or evidence-driven solutions (RWD, RWE/HEOR, clinical analytics, or adjacent offerings)
Deep working knowledge of Life Sciences functional area—HEOR, Medical Affairs, Clinical Development, or Payer/Market Access—including how that function makes decisions and purchases data and analytics solutions
Proven ability to engage scientific buyers (PhDs, MDs, biostatisticians, epidemiologists) with credibility on
methodology
, study design, and data fit-for-purpose
Experience structuring and negotiating enterprise data licensing agreements, including DUAs, MSAs, and usage-based pricing models
A disciplined approach to pipeline management and forecasting, using a defined qualification
methodology
Strong cross-functional collaboration skills and comfort
operating
in a build-mode commercial environment
Would Love For You To Have
Existing senior relationships within pharma or biotech that can accelerate early pipeline development
Familiarity with FDA RWE Framework, EMA guidance, or ISPOR methodology standards
Experience selling into more than one Life Sciences functional area (e.g., both HEOR and Medical Affairs)
Active presence in relevant industry conferences (ISPOR, ASCO, ASH, DIA, AMCP) and referral relationships with CROs or HEOR consultancies
MEDDIC or MEDDPICC certification, or equivalent formal sales methodology training
What You'll Get
Arcadia brings a rare advantage to Life Sciences: a
market-leading, scaled payer and provider platform
as its foundation
For more than a decade, Arcadia has been the trusted data and analytics partner to health systems, physician groups, and payers nationwide. That core business provides deep, longitudinal clinical and claims data, embedded clinical workflows, and durable relationships across the healthcare ecosystem
Building on this foundation, Arcadia has assembled a large, de-identified real-world dataset combining claims and clinically rich EHR data sourced directly from provider systems. The result is a longitudinal, research-grade asset with depth and clinical context that is difficult to replicate through aggregation alone
Life Sciences is a strategic pillar built on this foundation. Arcadia has made a deliberate, multi-year investment in:
Purpose-built real-world data assets
Clinically connected solutions that link insight back into provider workflows
A growing research and collaboration ecosystem to expand data use rights
Dedicated leadership, product, data, and operational resources
The opportunity is to sell—and help shape—solutions that connect
data, analytics, and real-world clinical activation
across the pharma development lifecycle, backed by enterprise credibility and executive commitment
This role is a
founding, hands-on commercial leadership role, accountable for building the direct Life Sciences revenue engine, and deeply involved in shaping deals, messaging, and market positioning
This role is not a
channel-only or account maintenance role, a narrowly scoped quota-carrying role with a fixed playbook, and insulated from product, delivery, or execution realities
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Vice President of Hardware Quality to lead the vision, strategy, and execution of quality across our global hardware ecosystem. This leader will be responsible for ensuring quality is embedded throughout the product lifecycle — from early product development through manufacturing, supplier management, and field performance. Working closely with Hardware Engineering, Supply Chain, Operations, Membership Services, Finance, and manufacturing partners, you will build scalable systems, drive operational excellence, and create a culture of continuous improvement that enables WHOOP to deliver exceptional products and member experiences at scale.
RESPONSIBILITIES:
- Define and execute a comprehensive quality strategy spanning product quality, manufacturing quality, supplier quality, field quality, and containment across the hardware lifecycle.
- Build, lead, and develop a world-class global quality organization that enables operational excellence and unlocks growth and scale.
- Partner closely with Hardware Engineering and Product Development teams to ensure robust quality planning, validation, and risk mitigation throughout new product introduction and sustaining engineering activities.
- Establish quality metrics, operating mechanisms, and executive reporting frameworks that provide visibility into quality performance, risks, and opportunities across the supply chain.
- Drive closed-loop quality improvement initiatives by connecting field performance, reliability testing, manufacturing data, supplier performance, and product design insights.
- Lead supplier quality programs, including qualification processes, factory audits, corrective and preventive actions, and strategic supplier development efforts across a global manufacturing network.
QUALIFICATIONS:
- 10+ years of leadership experience in hardware quality, manufacturing quality, supplier quality, or related functions supporting consumer electronics, wearable technology, or other complex hardware products.
- Demonstrated success building and scaling high-performing quality organizations in fast-paced, high-growth environments.
- Deep understanding of consumer electronics manufacturing processes, including electro-mechanical assemblies, PCB/SMT manufacturing, batteries, plastics, and critical component qualification.
- Experience working with global manufacturing and supplier partners and managing quality across geographically distributed operations.
- Expertise in quality systems and methodologies, including statistical process control, auditing, corrective and preventive action programs, root cause analysis, FMEA, Design for Manufacturing, Lean manufacturing, and Six Sigma principles.
- Strong executive communication and stakeholder management skills with the ability to influence decisions through data-driven insights and cross-functional partnership.
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Quality Engineering, or a related technical discipline.
- Willingness and ability to travel up to 25% internationally to support manufacturing partners, suppliers, and quality initiatives.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $200,000-$300,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Head of Customer Growth to build and lead the operating system that helps RevenueCat customers become better app businesses.
This is broader than a traditional Customer Success role. It combines strategic account coverage, app-growth judgment, specialist advisory, customer education, product adoption, and scalable enablement. The goal is not to give every customer the same high-touch service. It is to identify where RevenueCat can create disproportionate value, deploy the right kind of help, and turn every successful customer intervention into knowledge that benefits the rest of the customer base.
You will lead a multi-lane Customer Growth function spanning the CSM team, Growth Advisory, Growth Advocacy, and the emerging Customer Enablement function. The CSM Team Lead will own daily CSM execution. You will set the strategy, operating model, talent bar, investment plan, and measures of success for the function as a whole.
For our highest-value customers, this means deep account context, growth diagnosis, stakeholder mapping, product-adoption strategy, technical-account coordination, and clear next-step ownership. For high-potential customers, it means identifying them early and providing the right help before revenue has fully materialized. For customers with specific growth bottlenecks, it means bringing in the right specialist. For the broader customer base, it means scalable education through Growth Advocates, lifecycle guidance, office hours, playbooks, templates, product nudges, and eventually dynamic next-best-action systems.
Your job is to make Customer Growth one operating system rather than a collection of disconnected activities.
WHY WE ARE HIRING FOR THIS ROLE NOW
RevenueCat serves tiny indie apps, fast-growing startups, games, media companies, health and fitness apps, AI products, marketplaces, and some of the most sophisticated consumer app businesses in the world.
The app market is top-heavy, so the human touch must be allocated deliberately. At the same time, a customer that is small today may become strategically important very quickly. Contract status and current revenue are necessary signals, but they are not sufficient.
We already have many of the ingredients: CSMs, a CSM Team Lead role, Growth Advocates, Customer Growth Advisory specialists, Product, Support, Marketing, Sales, TAM, Data, and one of the richest datasets in app monetization. We need a leader who can turn those ingredients into a coherent function.
WHAT YOU WILL BE RESPONSIBLE FOR
- Own Customer Growth strategy across the full customer base. Define how RevenueCat helps customers grow after they begin using the product, including named accounts, high-potential customers, specialist-assisted customers, scaled customers, and the long tail.
- Build segmentation and coverage. Use current value, future potential, adoption, intent, growth moments, risk, and strategic importance to decide who receives named CSM coverage, time-bound help, specialist advisory, scaled education, product-led guidance, or monitoring.
- Lead through the CSM Team Lead. Set the bar for customer context, account strategy, stakeholder management, growth diagnosis, adoption planning, commercial awareness, and follow-through. Develop the Team Lead and create a strong leadership bench rather than becoming the permanent CSM manager.
- Identify high-potential customers early. Work with Data, Product, Sales, Marketing, and Support to find customers with meaningful future potential before revenue alone makes them obvious.
- Govern Growth Advisory. Define intake, qualification, expected impact, output quality, follow-through, and reuse. Specialists should be deployed against specific high-value problems rather than become general-purpose consulting capacity.
- Make Growth Advocacy a customer-education channel. Ensure Growth Advocates turn real customer learning into authoritative one-to-many education for existing customers and the broader app ecosystem.
- Build Customer Enablement and Scaled Growth. Create the roadmap for lifecycle programs, templates, office hours, documentation, automation, product nudges, and next-best-action guidance.
- Drive meaningful product adoption. Partner with Product and Product Marketing so customers adopt RevenueCat capabilities in ways that help them win, rather than merely increasing feature activity.
- Create clear cross-functional decision rights. Define how Customer Growth works with Sales, TAM, Support, Product, Marketing, and Data without turning CSMs into AEs, TAMs into a catch-all, or collaboration into meeting theater.
- Build the customer-insight loop. Repeated customer questions should become product improvements, enablement, playbooks, benchmarks, documentation, lifecycle programs, and market education.
- Own the function. Set metrics, operating cadences, headcount plans, budget, organization design, executive communication, and the talent bar across Customer Growth.
WHAT SUCCESS LOOKS LIKE
WITHIN THE FIRST MONTH
- Meet directly with at least 15 customers across different sizes, growth stages, product footprints, and monetization models—including high-value, high-potential, at-risk, and scaled customers.
- Take point on at least two live customer-growth situations. Work alongside the CSM, Advisory, TAM, Support, or Product partner to diagnose the problem, agree ownership, and move each customer to a concrete next milestone.
- Ship at least one no-regrets improvement to a broken handoff, account motion, Advisory route, or customer experience rather than waiting for a complete strategy.
- Establish a clear operating agreement with the CSM Team Lead and act on urgent customer, talent, or ownership issues.
- Build a working view of the team, coverage, high-potential misses, lane boundaries, and metrics—deep enough to make decisions, without allowing analysis to delay action.
WITHIN THE FIRST THREE MONTHS
- Act as executive sponsor for a small set of strategically important or high-potential customers and personally lead at least two customer-growth interventions through a measurable milestone.
- Put the first version of segmentation and coverage into production on real accounts, then revise it from evidence.
- Run decision-oriented account reviews and a working Growth Advisory intake and follow-through motion.
- Ship the first scaled education or Customer Enablement program based on a repeated customer need.
- Make the first material changes to ownership, operating cadence, or talent where the current model is not working.
- Establish a customer-insight loop that turns frontline evidence into owned Product, education, lifecycle, or process actions.
WITHIN THE FIRST SIX MONTHS
- Maintain direct customer contact every week and own selected executive relationships while leading the wider system through the CSM Team Lead and specialist leaders.
- Operate a functioning multi-lane Customer Growth model with clear owners, live handoffs, and visible outcomes across CSM, Growth Advisory, Growth Advocacy, and Customer Enablement.
- Have the CSM Team Lead independently owning daily CSM execution, coaching, and account quality.
- Demonstrate measurable results from customer interventions and show that repeated one-to-one work is becoming reusable Advisory output, education, enablement, or product insight.
- Have shipped multiple scaled programs and made concrete hiring or investment decisions for the function.
WITHIN THE FIRST TWELVE MONTHS
- RevenueCat has a trusted, actively used system for serving high-value, high-potential, specialist-assisted, and scaled customers.
- Customer Growth produces measurable improvement in customer outcomes, meaningful product adoption, account health, renewal readiness, expansion quality, and customer revenue outcomes.
- The Head remains directly connected to customers and is a trusted executive partner for selected strategic accounts.
- The best customer work consistently becomes reusable product, education, and market leverage.
- The function has a strong leadership bench and a record of shipping improvements without waiting for perfect information.
WHAT YOU WILL NEED TO BE SUCCESSFUL
- Approximately 10 or more years in Customer Success, Customer Growth, strategic accounts, Growth Advisory, product growth, lifecycle, monetization, or an adjacent customer-facing function.
- Five or more years leading customer-facing teams, including managers, senior team leads, or specialist groups.
- Evidence of owning an entire function or multi-lane operating model, not only managing an individual CSM team.
- Experience building or materially rebuilding segmentation, coverage, strategic-account, adoption, health, advisory, or scaled-customer systems.
- Strong commercial judgment around NDR, renewal risk, expansion influence, customer value, and executive alignment.
- Credibility with mobile apps, app monetization, in-app purchases, paywalls, checkout, pricing and offers, lifecycle, retention, experimentation, analytics, or a closely adjacent domain.
- Enough product and technical fluency to lead around a developer-facing platform while preserving clear ownership for TAM, Support, and Engineering.
- Experience managing both generalists and specialists.
- Evidence of turning repeated one-to-one work into scalable systems.
- Strong written communication, directness, and remote-first operating habits.
- Evidence of hiring, coaching, performance management, and raising the leadership and talent bar.
IDEALLY, YOU
- Have led CSMs and advisory, education, lifecycle, or enablement teams together.
- Have scaled a customer-facing function through a major company-growth stage.
- Have worked in a hybrid self-serve, product-led, and enterprise business.
- Have firsthand experience as an app operator, growth leader, founder, or consultant.
- Have built product-led or tech-touch Customer Success programs.
- Have helped productize or commercialize an advisory or professional-services capability.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Head of Sales to build and lead the commercial system that converts RevenueCat's market position, product signals, and customer demand into dependable revenue, regardless of that revenue coming in the form of an immediate contract, a self-serve credit-swipe, or long-term expansion.
In the ‘app monetization platform’ category, RevenueCat currently has about a 90% marketshare, ranging from the biggest apps in the world (ChatGPT, Ladder, VSCO) to a long tail of 100,000+ indies and startups vying to make it big. We only power roughly 25% of in-app revenue, though: The majority of apps still tries to build this themselves. Your job will be to show them the error of their ways. Not (just) to close a deal, but because we truly, deeply believe we will help them make more money.
As the Head of Sales, you’ll lead the AE and Sales Engineering teams, bringing both teams together in a single, well-oiled machine. You’ll set the functional strategy, develop talent, own forecasting and results, and you’ll personally help move important opportunities forward without becoming the required manager or closer on every deal.
WHY WE ARE HIRING FOR THIS ROLE NOW
We have more opportunities than the current team can consistently identify, prioritize and pursue.
Our reputation and market position produce consistent touch points with the majority of potential prospects, without those touch points turning into economic opportunities. At the same time, we’re rapidly expanding into new markets and product areas that need more proactive sales support than we can deliver.
We need a leader who can make several motions work together without forcing them into one generic process:
- Complex evaluations involving technical, business, security, legal, and procurement stakeholders.
- Faster mid-market opportunities that require strong qualification and commercial momentum.
- Self-exploration where customer behavior reveals an opportunity before a formal handraise.
- Carefully researched outbound engagement with app businesses where RevenueCat has a specific reason to be useful.
- Partner-sourced and selected regional motions whose economics must be demonstrated before they are scaled.
The foundations exist: Account Executives, Sales Engineers, product and usage data, a respected brand, Growth Marketing, Partnerships, Revenue Operations, Product, Finance, and Customer Growth. This role will turn those ingredients into a successful Sales function.
WHAT YOU WILL BE RESPONSIBLE FOR
- Own the function. Set goals, metrics, operating cadences, headcount plans, budget, organization design, executive communication, and the performance bar across Sales.
- Build a multi-motion Sales system. Define how strategic, mid-market, product-led, outbound, partner, and regional opportunities are identified, qualified, staffed, and advanced, across a growing product portfolio.
- Create qualified pipeline beyond inbound. Develop focused account and outbound programs grounded in customer evidence, specific use cases, market events, and product signals rather than undifferentiated prospecting.
- Close the coverage gap. Ensure high-potential product usage, sign-ups, inbound requests, support interactions, and target-account signals quickly result in a named owner and an intentional next action.
- Build the team. We have good building blocks in place but the team needs to be significantly expanded to take on our current scale. Hire and developer exception talent, and define what makes a great sales team member at RevenueCat.
- Remain close to customers. Participate in customer conversations every week and personally lead or support opportunities with unusual economic, technical, or organizational complexity.
- Make the forecast useful. Establish definitions and inspection habits that distinguish real, qualified opportunity value from incomplete records, existing usage conversions, renewals, total contract value, or loosely influenced demand.
- Help shape pricing and packaging. Bring a clear Sales point of view to cross-functional pricing and packaging decisions, using customer evidence to advocate for structures that support value, adoption, and durable growth.
- Get cross-functional collaboration right. Define how Sales works with Customer Growth, Partnerships, Marketing, Finance, Revenue Operations, Product, Engineering, TAM, and Support without creating duplicate account ownership or executive rescue as the default operating model.
- Create learning from every deal. Turn repeated discovery patterns, objections, migrations, wins, and losses into better playbooks, reusable assets, Product evidence, and team training.
WHAT SUCCESS LOOKS LIKE
We help even more apps make even more money, without turning Sales into the standard SaaS “spray and pray” factory
WHAT YOU WILL NEED TO BE SUCCESSFUL
- 5+ Year of experience leading Sales in a technically complex B2B environment, including responsibility for managers or senior team leads as well as individual contributors.
- Success across multiple distinct motions such as strategic enterprise, mid-market, product-led Sales assistance, focused outbound, channel, or regional selling.
- Experience creating qualified pipeline rather than depending entirely on inbound demand or a large SDR organization.
- Enough product and technical fluency to talk to Engineering about a possible migration without relying on Sales Engineering for every conversation.
- Fluency with pipeline inspection, forecasting, conversion data, capacity planning, and performance management.
- Evidence of hiring, coaching, developing leaders, raising standards, and making difficult talent decisions.
- Strong cross-functional collaboration with Product, Engineering, Marketing, Finance, Operations, Partnerships, and post-sale teams.
- A desire to stay personally engaged with customers and live commercial work as the organization grows (and an understanding of why this matters).
IDEALLY, YOU
- Have worked in a product-led or usage-based business where self-service remains an important customer path.
- Understand app infrastructure, payments, monetization, developer platforms, or another domain with meaningful implementation complexity.
- Have built a productive Account Executive and Sales Engineering partnership.
- Have experience with partner-sourced, international, or regional programs.
- Have sold to buying groups spanning engineering, product, growth, finance, security, legal, and procurement.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards organization builds the policies, evaluations, and detection and enforcement systems that define and hold the limits on how Claude can be used. In this role, you'll lead our policy design team, managing the teams responsible for radicalization, child safety, user well-being, harmful manipulation, and election integrity, among other harm areas.
The team is responsible for understanding and defining the risks that come with engaging with Claude, how those risks materialize in the real world, and the mitigations needed to prevent them. As the manager, you'll work with your team to draw the boundaries between what is and is not allowed, then partner with research, product, and engineering to build the right interventions. Mitigating these harms takes the whole stack: the values and judgment trained into the model itself, the policies and detection systems we enforce on top of it, and the interventions we build into our products. More capable models, new product surfaces, and new user behaviors will keep testing these boundaries, so the team's policies have to keep pace.
You'll work closely with product to develop and iterate on the strategy and vision for how our safety layers fit together, and with your team and cross-functional partners to decide which mitigations make the most sense and how to implement them. You'll also coordinate policy decisions across the portfolio: ensuring they're made with the right stakeholders in the room, tracked over time, and applied consistently across harm areas and product surfaces.
This is a leadership role for someone who combines expertise in the harm areas themselves with fluency in how frontier models are actually developed and deployed, and who does their best work across team boundaries. You'll spend as much time developing the leads who own each harm area as you will on the policy questions themselves.
*Important context for this role: some of the work involves exposure to explicit content, including material of a sexual, violent, or psychologically disturbing nature.
Key responsibilities
Lead, develop, and grow the managers and teams responsible for the consumer harms portfolio, including child safety, user well-being, harmful manipulation, and election integrity
Coordinate policy decisions across the portfolio, and build the mechanisms that keep them tracked, consistent, and legible — so stakeholders know what was decided, why, and who owns what
Set the strategy for how mitigations built on top of the model — policies, detection and enforcement systems, and product interventions — complement what is trained into the model itself, partnering closely with the alignment training team that owns Claude's character
Prioritize across harm areas competing for the same resources, and make those tradeoffs and their rationale clear to leadership
Serve as the escalation point for high-severity and ambiguous consumer harms decisions, including rapid response to emerging risks
Partner with engineering, data science, product, legal, and research across the model development cycle so consumer harms considerations are represented from training through launch, on every surface where Claude is deployed
Engage external experts, civil society organizations, and regulators, and translate that engagement into stronger policy and enforcement
Minimum qualifications
Experience leading teams — including managing managers or senior specialists — in AI safety, product policy, or a related field
Deep, applied familiarity with consumer harm areas such as child safety, mental health and well-being, manipulation, or election integrity, and good judgment about how these harms differ in mechanism, severity, and mitigation
A track record of exceptional cross-team collaboration: building durable working relationships with teams you don't control, and getting to shared decisions where ownership is genuinely distributed
Working understanding of how frontier models are developed and deployed — the training and fine-tuning cycle, evaluations, and launch processes — and how different model environments (consumer products, APIs, agentic tools) change both risk and the mitigations available
Experience translating policy positions into mechanisms that can be enforced and measured, and communicating the reasoning to technical and non-technical audiences, including executives
Sound judgment in ambiguous, high-consequence decisions, and comfort making a call and escalating appropriately on incomplete information
Preferred qualifications
Subject-matter depth in one or more of the portfolio's harm areas, from academia, clinical practice, civil society, government, or trust & safety work
Experience working directly with model training or research teams on model behavior, or shaping the character of a deployed AI system
Experience with generative AI safety systems, including LLM-based classification, evaluation, or enforcement pipelines
Experience engaging external stakeholders in these domains — child safety organizations, election authorities, mental health experts, or regulators
Experience using agentic AI tools to scale a team's analysis and operations
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$330,000
—
$395,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
The next wave of enterprise transformation is being built by the Global Systems Integrators and every one of them is racing to stand up AI transformation and AI governance practices for their clients. Docker's AI Governance strategy is the natural infrastructure layer underneath that motion, and we need a senior partner leader to make that connection real, commercially, at scale.
We're looking for a Principal, GSI & SI Partnerships to build and lead Docker's engagement with the world's largest consultancies and systems integrators; Accenture, Deloitte, EY, KPMG, and others, as both a strategic force multiplier for our AI Governance narrative and a tactical revenue engine through co-sell.
This is a dual-altitude role. At one level, you are the executive relationship-holder who gets Docker a seat at the table inside GSI AI practices; shaping how they build, package, and go to market with AI transformation offerings. At the other, you are the operator who turns those relationships into pipeline: enabling sales teams, building joint plays, and driving deals to close. You will define how Docker becomes the trusted infrastructure partner GSIs build their AI consultancy motions on top of and how they make money doing it.
KEY STAKEHOLDERS & CROSS-FUNCTIONAL PARTNERSHIPS
- Primary: CRO and Sales Leadership; Global Alliances Leadership; Partner Leadership Team
- Primary: Professional Services, Field Sales and Solutions Engineering teams (co-sell enablement and execution)
- Secondary: Product Marketing, Demand Generation, Ecosystem Marketing
- Secondary: Cloud & Channel Partnerships, Technology Alliances, Product Management
- External: Accenture, Deloitte, EY, KPMG, and other GSIs/SIs including their AI/GenAI practice leadership, industry verticals, and delivery organizations
RESPONSIBILITIES
GSI Strategy & Executive Engagement
- Own Docker's global GSI/SI partnership strategy, prioritizing and sequencing engagement across Accenture, Deloitte, EY, KPMG, and other top-tier consultancies.
- Build and sustain executive-level relationships with GSI AI/GenAI practice leaders, identifying where Docker's AI Governance capabilities plug directly into their existing AI transformation and consulting offerings.
- Develop the strategic narrative and business case that positions Docker as the infrastructure and governance layer GSIs need to de-risk and scale their clients' AI initiatives.
- Represent Docker in executive briefings, QBRs, and joint planning sessions with GSI leadership, establishing Docker as a preferred, differentiated partner rather than a vendor line item.
- Partner with Professional Services and field teams to both share appropriate service assets and build the service’s capabilities Docker needs in the partner ecosystem to serve our mutual customers.
Commercial Model & Monetization
- Design and articulate a clear "how GSIs make money with Docker" story, connecting Docker's AI Governance platform to GSI services revenue, delivery methodologies, and staffing models.
- Build joint solution offerings and packaged plays with GSIs that combine their advisory/delivery capability with Docker's platform, creating a repeatable, sellable motion for both sides.
- Negotiate and structure commercial frameworks (referral, resale, co-delivery) that align incentives and make Docker an attractive, profitable practice area for GSI partners. Align with Professional Services to build the service partner capacity needed to augment PS.
Tactical GTM & Co-Sell Execution
- Own end-to-end co-sell execution with GSI partners, from lead generation and account mapping through joint pursuit and deal closure.
- Partner directly with Docker's field sales organization to identify target accounts, build joint account plans, and drive GSI-sourced and GSI-influenced pipeline.
- Build the enablement infrastructure (playbooks, battlecards, training) that equips both Docker sellers and GSI teams to identify, position, and close joint opportunities.
- Establish a consistent cadence of joint pipeline reviews with GSI partners and internal sales leadership, ensuring strategic intent translates into closed revenue.
AI Governance Practice Integration
- Work closely with Product and Product Marketing to translate Docker's AI Governance framework (Containment, Curation, Control) into language and assets GSI practices can readily adopt into their own AI transformation offerings.
- Identify and prioritize the GSI industry verticals and use cases (e.g., regulated industries, agent-based transformation) where Docker's governance story creates the clearest differentiation and urgency.
- Partner with GSIs to co-develop points of view, joint IP, and reference architectures that embed Docker into their AI transformation methodology.
Team & Program Leadership
- Build out the GSI/SI partnership function as it scales — defining coverage models, hiring needs, and operating rhythms as engagement deepens across additional GSIs.
- Serve as a member of the Partner Leadership Team, contributing GSI/SI strategy and results to the broader partner ecosystem narrative.
- Report on GSI-sourced and GSI-influenced pipeline and revenue, practice development progress, and joint GTM plan execution to executive stakeholders.
QUALIFICATIONS
- 12+ years in partnerships, alliances, or GTM leadership, with substantial direct experience building and running relationships with GSIs/SIs (Accenture, Deloitte, EY, KPMG, or similar) at a B2B SaaS, infrastructure, or enterprise technology company. With strong existing network at the GSI senior exec level.
- Proven track record of building joint commercial models with GSIs and converting relationships into measurable co-sell pipeline and revenue.
- Experience navigating GSI internal structures, practice leadership, industry verticals, delivery organizations and knowing how to get a technology partner embedded into their offerings.
- Familiarity with AI/GenAI transformation programs, consulting delivery models, and how GSIs structure and monetize AI advisory and implementation work.
- Background in developer tools, cloud-native infrastructure, or AI/security ecosystems is a strong advantage.
SKILLS & COMPETENCIES
- Executive presence with the credibility to engage GSI practice leaders and partner C-suite as a peer.
- Dual fluency in strategy and execution, equally comfortable shaping a multi-year GSI strategy and running a weekly pipeline review with field sales.
- Strong commercial and deal-structuring acumen; able to design win-win economics that make Docker a priority practice for GSI partners.
- Skilled cross-functional operator, able to align Sales, Product, and Marketing behind a coherent GSI engagement motion.
- Data-driven: comfortable owning GSI-sourced/influenced pipeline reporting and practice development metrics.
- Excellent narrative and positioning skills, able to translate Docker's AI Governance story into language that resonates with consulting and advisory audiences.
LEADERSHIP & MINDSET
- A senior partner leader who has built a GSI/SI function from the ground up and knows how to earn a seat inside a consultancy's practice, not just a line on their partner list.
- Comfortable operating at the intersection of strategic influence and tactical deal execution, this is not a purely strategic or purely operational role.
- Global mindset, with the ability to prioritize and sequence engagement across a portfolio of GSIs and geographies.
- Genuinely energized by the opportunity to hitch Docker's AI Governance story to the world's largest AI transformation engines.
- Key Performance Indicators
- GSI-sourced and GSI-influenced pipeline and revenue growth
- Number and depth of active joint GTM motions with priority GSIs (Accenture, Deloitte, EY, KPMG, and others)
- Executive relationship coverage and engagement depth across target GSI AI practices
- Joint offering/IP development milestones (co-branded solutions, reference architectures, playbooks)
- Field sales adoption and utilization of GSI co-sell enablement and plays
Docker does not offer visa sponsorship for this role.
Compensation & Equity
United States: $203.7K – $291K OTE + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As an Event Marketing Manager, you’ll have a proven track record of planning, executing, and promoting flawless events that drive brand awareness and contribute to revenue growth. You thrive in fast-paced, ambiguous environments and find creative ways to stand out at events (you probably think socks as swag is so 2019).
KEY RESPONSIBILITIES
- Event Strategy & Planning: Develop comprehensive event marketing strategies that align with Tennr’s brand objectives and business goals. Identify opportunities for in-person and virtual events, including trade shows, conferences, and webinars. Collaborate with cross-functional teams, including Sales and Customer Success, to ensure event alignment with overall marketing strategy.
- Event Execution: Manage the end-to-end planning and execution of events, including budgeting, vendor selection, logistics, and on-site/virtual coordination. Oversee event branding and collateral, ensuring consistent messaging and high-quality presentation. Coordinate all event communications, including invitations, reminders, and post-event follow-ups.
- Promotion & Audience Engagement: Develop and execute promotional campaigns to drive event registration and attendance using digital marketing channels, social media, email campaigns, and partnerships. Engage with key partners and industry leaders to maximize event visibility and reach.
- Post-Event Analysis & Reporting: Conduct post-event debriefs to analyze the success of events, gather insights, and identify areas for improvement. Report on event performance, including attendee engagement, lead generation, and overall impact on business objectives.
- Relationship Management: Build and maintain strong relationships with vendors and partners. Serve as the primary point of contact for all event-related inquiries, ensuring clear communication and exceptional service.
QUALIFICATIONS:
- 4+ years of experience in event marketing, with a proven track record of planning and executing events that left a lasting impression while driving actual outcomes.
- Strong project management skills, able to juggle multiple events simultaneously while meeting deadlines and without breaking a sweat.
- Excellent communication and interpersonal skills; you communicate effectively with cross-functional teams and external partners.
- Able to analyze data to assess the success of events and optimize future strategies.
- Highly organized and with a keen eye for detail.
- Self-motivated, with a strong sense of ownership and accountability.
- A plus if you’ve produced events for a SaaS tech company, for senior leaders and c-suite executives, or within the healthcare industry.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: Canada, Remote
Workplace: remote
Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform.
You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities.
These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value.
Within 1 month, you will:
Become a Trello expert through our onboarding process
Understand our product offering through training
Master our platform and be able to support clients on basics requests through ticketing
Within 3 months, you will:
Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously
Start to answer questions coming from your portfolio of clients
Support the Customer Success partner on functional and technical questions
Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting
Within 6 months, you will:
Be able to pitch the value of the 360Learning platform
Develop repeatable and scalable processes to improve project quality and delivery
Support Strategic customers all along their contract from an expertise standpoint
Deliver Professional Services to our existing customers base
Within 12 months, you will:
Onboard another Solution Expert
Contribute to our knowledge base to share best practices and lessons learned
Work with our partner ecosystem to strengthen the services proposed to our clients
Deliver platform audits to clients
Deliver professional services proposed in our Professional Service catalogue
The Skill Set
3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
Previous deployment experience of SaaS products, ideally HR related
Project management skills
Good understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented, client-first mindset in everything you do
Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Pay structure includes base salary, variable incentive pay, and company equity 📈
Benefits/Perks
: Comprehensive health insurance starting your first day of employment 🏥 RRSP contribution matching 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚
Balance:
We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 Holiday time in accordance with the Ontario Holiday Calendar 🗓 We are a remote-first organization and promote flexible work hours 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture
: A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with a PS Team Leader
Case Study Meeting with a PS Team Leader and a Solution Expert
Clarification Meeting with our Sr VP of Professional Services
Culture Fit Meeting with an Executive
References / Offer !
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Beneficial Deployments
Beneficial Deployments ensures AI reaches and benefits the communities that need it most. We partner with nonprofits, foundations, and mission-driven organizations to deploy Claude in education, global health, economic mobility, and life sciences. We prioritize opportunities to make AI more accessible and raise the floor of what is possible in a given domain while also partnering with leaders to help expand the use of AI to new tasks that raise the ceiling of what is possible.
About the role
We're looking for a Partnership Manager to grow our
AI for Science Program
. You'll build and manage partnerships with individual labs from around the world. This program is the primary way that Anthropic’s life sciences efforts work with individual labs that have new and innovative ideas for how Claude can contribute to a growing set of scientific domains.
In this role, you'll help build our approach to deploying Claude for Life Sciences across domains of research including the biomedical sciences, chemistry, and materials science. You'll work with incredibly interdisciplinary partners from academia as well as early stage companies. Your goal will be to develop relationships and goal directed partnerships that demonstrate or expand the capabilities of Claude in the sciences. You will focus both on individual projects but also building communities of practice that bring together scientists with similar interests or objectives. The right person will combine genuine curiosity and grounding in the sciences with an entrepreneurial and experimental drive to build something new at the frontier of AI.
Responsibilities:
Execute Anthropic's AI for Science API credit program, managing day-to-day partnerships with academic labs, small start-ups, and potentially foundations
Identify, evaluate, and onboard new partners via our API credit application calls as well as targeted relationship building
Serve as the primary relationship owner for AI for Science, coordinating with Anthropic’s Applied AI, product, and GTM teams to deliver impact
Compile regular reports and learnings from the AI for Science ecosystem to help inform research and GTM priorities
Manage timelines, resource requirements, and regular reporting associated with the AI for Science program
Work closely with partners to understand their technical and operational needs and translate them into deployment plans
Comfort with early technical prototyping and testing to help learn alongside and unblock partners
Contribute to a research agenda for understanding AI's impact on individual labs across domains
Identify opportunities to create public goods -- open-source tools, datasets, and research -- that benefit the broader ecosystem
Represent Anthropic at global scientific convenings and conferences
Help shape team processes and culture as we scale our Life Science work
You may be a good fit if you have:
2+ years of experience in or around life sciences research, with exposure to how new technologies can accelerate scientific progress
Experience building communities of practice in which scientists from multiple domains converge on shared exploration and use of new technologies— whether through organizing journal clubs, meetups, student groups, or online scientific communities
A growing network in the life sciences: you understand the landscape of universities, research institutes, and tools companies, and are energized by building new relationships
Technical fluency to engage credibly on AI concepts, understand LLM capabilities and limitations, and partner effectively with technical teams
Analytical mindset with experience using data to inform strategy and measure impact
An entrepreneurial mindset: you're excited to build programs from scratch, and may have early experience doing so at a startup, in a lab, or through a side project
A genuine drive to maximize impact for underserved communities
High agency and comfort with ambiguity; you thrive when you're building the plane while flying it
Strong prioritization skills and the ability to manage a high volume of partnerships and opportunities
Willingness to travel for occasional partner visits and conferences
Strong candidates may also have:
Experience managing external partnerships, grantmaking, or multi-stakeholder initiatives
Experience working with philanthropic foundations on science funding
Background at biotech companies, academic research institutions, funding, and roles at the intersection of scientific research and technology product
Background in wet lab research with an ability and aptitude for scientific communications
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$170,000
—
$215,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Anywhere
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.
Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!
Check out our Careers https://careers.circle.so/ page for more about working at Circle.
ABOUT THE ROLE
We’re building something game-changing at Circle: a discovery marketplace where millions can find creators, communities, and products to help them achieve their highest personal and professional goals.
You’ll own generating and growing the demand engine for the Discover marketplace. Think of a Pinterest, Reddit or Instagram-style product, reimagined with a mission to help people achieve their goals instead of distracting them with endless doom scrolling. Through Discover, you will be building technology that could help millions of people grow, self-actualize, and live their best lives.
As the Growth Lead for Discover, you’ll report directly to the GM of Discover and work closely with Circle's co-founders to bring this vision to life. Day to day you'll work with the product team for Discover, our paid media team, data team, brand and design studio, lifecycle marketing, partnerships, and more.
This is a fully remote role, open to candidates in any North American time zone.
WHAT YOU'LL BE DOING
- Own growth for the Discover marketplace. Drive traffic to Discover, experiment with how consumers find and engage with Discover, and grow its GMV and transaction volume.
- A/B testing and experimentation. Run experiments to better acquire, engage, and retain traffic. Test what people see when they arrive on Discover, the algorithms behind recommendations, and marketplace structure.
- Build Circle's end-to-end lifecycle email programs. Build the acquisition funnel for Discover by setting up a recommendations newsletter, creating offers to acquire subscribers, and developing email programs to turn visitors into repeat buyers.
- Build an SEO program. Grow Discover's organic surfaces and SEO / AEO across product pages and distribution partnerships with the creators already building on Circle.
- Drive creator success on the marketplace. Help creators listed on Discover succeed by sending them buyers who convert and stay, diagnosing which categories generate traffic but underconvert, and applying those learnings across the marketplace.
- Build the team's reporting. Track funnel performance by category, cohort retention of Discover-sourced members, and what individual creators earn from the marketplace, and own reporting on performance and recommendations to leadership.
- Help shape and execute Discover's growth strategy. Partner with the GM of Discover and co-founders to shape growth priorities and collaborate with the product team to evolve the product.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- A track record of owning a revenue or GMV number across multiple channels at one time, where you were able to grow the number and deliver real results. Ideally, you can walk us through what moved the number, what worked, and what you got wrong. This matters a lot more to us than your title or how many years you've been doing this.
- Experience with email and lifecycle marketing, including building a program from scratch. You should have a clear view of what it should be judged on beyond opens and clicks.
- Experience acquiring email subscribers profitably and growing their value over time. This mechanic is going to be key here: bring someone in for less than they'll eventually spend, then earning more from them by delivering real value to both them and the creator.
- Comfortable being hands-on as a player-coach. This includes writing the emails, building the pages, talking to the creators, setting up reporting, and reading the results yourself.
- Deep understanding of marketplaces and/or businesses with strong network effects. Ideally, you’re someone who obsesses about marketplace network effects, and shows strong judgment and opinions on growing the demand side of a marketplace.
- Learn fast, experiment aggressively, and thrive in a highly dynamic environment. You’ll need to be comfortable running a lot of experiments and letting the results settle the argument, including the ones that don't work (which will be many of them in the beginning).
- Comfortable in a fast-paced environment with ambiguity. You’ll need to learn and pick up new technologies when projects require it.
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent https://englishonline.britishcouncil.org/free-english-level-test-cefr-2/), as most collaboration at Circle happens asynchronously.
COMPENSATION & BENEFITS
Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub
LEARN MORE
- Candidate Safety & Interview Process Notice https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e5b681c4d56b962790
- Diversity, Equity & Inclusion https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a8e3ff5c25a1d93ba
- How We Use Candidate Data https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e49e98f390eec6bb51
- Equal Employment Opportunity https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a967dea67e68f31f0
- Visit our Candidate Hub https://circleco.notion.site/circle-candidate-hub to learn more about working at Circle, our benefits, and our hiring process.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is seeking a Director, Security Engineering & Operations to lead the teams responsible for enterprise security engineering and security operations. Reporting directly to the CISO and serving as a senior member of the Security leadership team, this leader will shape strategy, lead a growing team of managers, engineers, and analysts, and drive measurable security outcomes across a fast-moving technology environment.
This is a leadership role for someone who has successfully scaled security operations in complex, high-growth environments and brings strong security engineering experience. The right leader combines strategic judgment with strong technical depth, staying close enough to the work to set a high bar for engineering quality, guide critical technical decisions, and lead effectively through significant security events.
This leader will play a significant role in shaping the team, operating model, and technical roadmap as WHOOP scales, advancing capabilities across security engineering, detection and response, incident management, security automation, identity, cloud, endpoint, SaaS, data protection, and other enterprise security domains.
As WHOOP expands its use of AI across member-facing products, internal technology, and engineering, and continues to evolve its capabilities in health, this leader will help ensure security scales alongside the company's technology, data, regulatory, and threat landscape.
RESPONSIBILITIES
- Lead Security Engineering and Security Operations, defining strategy, priorities, technical standards, performance expectations, and measurable outcomes across both functions.
- Advance a risk and threat-informed detection and response program that connects priority threat scenarios to the telemetry, detections, investigation capabilities, response procedures, and operational controls required to address them, including identity-centric, data protection, and insider risk scenarios.
- Lead security incident readiness and response, including escalation, incident command for significant events, cross-functional coordination, post-incident review, and accountability for follow-up actions.
- Guide the engineering and operationalization of preventive and detective security controls across identity, endpoint, cloud, SaaS, infrastructure, data, AI-enabled systems, and other high-value enterprise environments, while setting a high bar for technical design, testing, documentation, maintainability, and lifecycle management.
- Lead the security strategy and engineering approach for AI-enabled products and enterprise AI adoption, including access controls, sensitive data handling, model and application security, third-party integrations, tool and agent permissions, monitoring, auditability, and secure use of AI across the company.
- Drive an outcome-oriented approach to security technology and managed services, maximizing the effectiveness of existing capabilities, making disciplined decisions about when to automate, build, buy, or use external partners, and holding security partners accountable to measurable outcomes.
- Drive disciplined execution across the security engineering and operations portfolio through effective prioritization, roadmap and backlog management, capacity planning, metrics, ownership, and operating cadence.
- Lead, coach, and develop managers, engineers, and analysts, setting clear expectations for technical quality, judgment, ownership, execution, and professional growth.
- Strengthen collaboration across Product Security, Security Architecture, Platform, Fraud, Engineering, IT, GRC, Legal, Privacy, and other business functions, creating clear ownership and effective operating relationships across organizational boundaries.
- Partner with the CISO on organizational design, workforce planning, hiring, and development of the capabilities required as the Security organization evolves, while providing clear, data-driven communication on security posture, operational performance, significant risks, and strategic priorities.
QUALIFICATIONS
- 10+ years of experience in information security, with deep experience in Security Operations and meaningful experience across Security Engineering in complex technology environments.
- 5+ years of people leadership experience, including multiple years managing managers and senior technical individual contributors. This is not a first-time people leadership role. Demonstrated strength in hiring, coaching, performance management, organizational design, and raising the bar for team quality and execution.
- Deep technical expertise in detection engineering, SIEM and telemetry strategy, incident response, and modern security operations, including experience leading significant security incidents.
- Proven ability to drive disciplined execution across priorities, roadmaps, backlogs, metrics, and ownership, while maximizing existing capabilities before introducing additional technology.
- Experience managing MDR, MSSP, or similar security partners and holding them accountable to measurable operational outcomes.
- Experience securing AI-enabled products, enterprise AI adoption, or AI development environments, including risks related to sensitive data, models, agents, third-party services, access, and monitoring.
- Strong judgment and relationship-building skills, with a track record of working effectively across technical, product, risk, legal, and senior leadership teams.
- Experience in health technology or another sensitive-data environment is a plus.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $220,000-$245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI compute at a scale and pace that outruns what off-the-shelf data center equipment was designed for. Much of the power and cooling equipment behind our next campuses — battery energy storage systems (BESS), grid-forming and grid-following inverters, solid-state transformers (SST), E-STATCOM and other power-quality devices, medium-voltage switchgear, UPS, and liquid-cooling systems — is either new to the market, new to the supplier, or being built at a volume the supplier has never shipped before.
The NPI Engineer owns the path from "the supplier has a design" to "the equipment is qualified, manufacturable at rate, and running reliably on site." You sit between our electrical and mechanical design teams, our supply chain and quality teams, and the supplier's engineering and factory organizations, and you make sure every new product or major variant clears the gates — EVT, DVT, PVT, FAT, SAT — before it is trusted with production load. This is a hands-on role: you will spend real time on supplier factory floors, in test labs, and at site commissioning.
What you'll do
Own the NPI program for each new power or cooling product
(BESS, inverters, SST, E-STATCOM, MV switchgear, UPS, CDUs, chillers) from concept selection through ramp, including the gate schedule, exit criteria, and risk register.
Drive early supplier design engagement:
translate our site requirements (fault current, grid interconnection, harmonic and ride-through requirements, thermal envelopes, footprint, serviceability) into product requirements and specifications the supplier can build to, and negotiate trade-offs with their engineering teams.
Lead DFM/DFT/DFx reviews
with suppliers so designs are manufacturable at the rate we need, testable in the factory, and serviceable in the field.
Plan and run prototype and pilot builds:
define EVT/DVT/PVT scope and sample counts, witness builds, own test plans (type testing, HALT/HASS, thermal, EMC, protection coordination, functional and integration tests), and drive root cause and corrective action on every failure.
Qualify the product for deployment:
define and execute first-article inspection, factory acceptance testing (FAT), site acceptance testing (SAT), and integrated system testing with the rest of the electrical and cooling chain, and sign off on production readiness.
Hand off to steady state:
transfer qualified products, control plans, test procedures, and known-issue lists to the Manufacturing Quality and Supply Chain Delivery teams, and support them through the first production ramps.
Build the reliability picture:
run FMEA/DFMEA with suppliers, define reliability targets and burn-in requirements, and feed field failure data back into the next revision.
Coordinate cross-functionally
with design engineering, construction, commissioning, utilities/interconnection, safety, and sourcing so NPI schedules are integrated with campus delivery schedules.
Keep suppliers honest:
track readiness and risk with clear metrics, escalate early, and hold technical reviews that resolve issues rather than admire them.
You may be a good fit if you have
8+ years of engineering experience in power electronics, electrical equipment, or industrial energy systems, with at least 4 years in an NPI, product development, or product engineering role that owned a product from prototype through production ramp.
Direct, hands-on experience with at least two of: BESS, utility- or data-center-scale inverters, medium-voltage transformers or switchgear, UPS, STATCOM/power-quality equipment, or liquid cooling systems (CDUs, chillers, hydronics).
Working knowledge of the relevant standards and how they get applied in qualification: UL 9540/9540A, UL 1741 and IEEE 1547, IEEE 2800, IEC 62477 / IEC 62909, IEEE C37 and C57 series, NFPA 70/855, UL 1778, and comparable IEC equivalents.
Experience defining and executing structured qualification programs (EVT/DVT/PVT, FAT/SAT, type testing, reliability testing) and closing failures with disciplined root cause analysis and CAPA.
Familiarity with supplier factory environments — production lines, test bays, quality systems — and the ability to assess a supplier's real readiness to ship at rate.
Fluency in design-for-manufacturing and design-for-test principles and the supplier ECO/change-control process.
Strong systems thinking: you can reason about how an inverter, a battery, a transformer, and a cooling loop behave together at a site, not just in isolation.
Clear written and verbal communication, and comfort driving decisions across engineering, supply chain, and executive audiences.
A bachelor's degree in electrical, mechanical, or power engineering, or equivalent experience.
Willingness to travel 30–40% to supplier factories and data center sites, including internationally.
Strong candidates may also have
Experience with solid-state transformers, grid-forming inverters, E-STATCOM, or other emerging power-conversion equipment being introduced to data center or utility applications for the first time.
NPI or product engineering experience at a hyperscaler, a large utility-scale developer, or a Tier-1 power equipment OEM.
Background in grid interconnection studies, protection coordination, or power-system modeling (PSCAD, ETAP, PSS/E, or similar).
Liquid cooling product introduction experience — CDU, rear-door heat exchanger, direct-to-chip, or immersion systems.
Reliability engineering credentials (CRE, Six Sigma) or experience running HALT/HASS programs.
Firmware and controls validation experience for power conversion equipment (inverter control loops, BMS, EMS, PLC/SCADA integration).
Experience standing up or scaling new supplier manufacturing lines, including contract manufacturing and international sites.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: England; Portugal; Spain; Italy; Germany
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. As a Principal Solution Architect, you'll play a critical role in building and scaling this function. You will join a team of seasoned experts with deep experience backed by Docker's unmatched reach across Fortune 500 companies.
This is a high-visibility role working directly with senior leadership across revenue, product, marketing, and partner organizations. You'll shape service strategy, drive cross-functional alignment, and deliver offerings that accelerate both services revenue and platform expansion.
You'll serve as a trusted advisor to our largest and most strategic partners and enterprise customers, providing thought leadership on integrating Docker agentic solutions within enterprise environments.
RESPONSIBILITIES
Build and Scale the Professional Services Practice
- Develop and codify repeatable reference architecture patterns across Docker's core use cases including self-hosted and air-gapped deployments, MCP (model context protocol)/AI agent environments, IDP integrations, and secure supply chain workflows so that engagements scale consistently across customers and partners.
- Translate reference architectures into customer-facing technical collateral, SOW templates, and success patterns that reduce scoping time and improve delivery consistency.
- Collaborate with product, marketing, and revenue teams to integrate services into GTM motions and align delivery to Docker's AI platform roadmap.
- Identify offerings that drive product expansion, renewals, and long-term customer value.
- Support Partnerships & Alliances in selecting, onboarding, and enabling technical integration partners, system integrators (SIs), and service delivery partners.
Drive Strategic Customer Outcomes
- Act as a trusted advisor to enterprise customers, helping them adopt modern patterns for containerization, AI workflows, and secure software supply chains.
- Lead technical discovery and architecture engagements that span enterprise integration layers
- Architect and deliver self-hosted Docker deployments within air-gapped, regulated, and complex enterprise environments including local image registry setup, offline toolchain configuration, and compliance-driven infrastructure design.
- Design and Guide customers through implementation of agentic AI toolchains, including MCP server/client architecture, tool orchestration, observability integration and secure deployment patterns aligned to Docker's AI platform.
- Position Docker as a strategic and thought leadership partner, influencing long-term technology adoption and investment decisions.
- Directly deliver or assign and oversee appropriate delivery partners to execute service engagements and ensure technical objectives are met.
Enable Cross-Functional Success
- Drive alignment and decision-making across multiple stakeholders and teams without direct reporting lines.
- Translate field insights including enterprise integration patterns, IDP/SSO friction points, observability gaps, and AI deployment challenges into actionable product and services strategy, roadmap, and partner capabilities.
QUALIFICATIONS
REQUIRED
- 7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm.
- Demonstrated experience architecting and deploying self-hosted and air-gapped deployment architectures: local image registries, offline toolchain configuration, network-isolated Kubernetes clusters, and compliance-driven infrastructure constraints common in regulated industries.
- Enterprise integration experience across Identity Providers (Okta, Azure AD, LDAP/Active Directory) and federated identity protocols (OIDC, SAML, SSO), including RBAC design within complex, multi-tenant enterprise environments.
- Working knowledge of Model Context Protocol (MCP) and its application to agentic AI toolchains including MCP server/client architecture, tool and resource orchestration, and secure containerized deployment patterns.
- Hands-on experience with AI/ML workflows, LLM deployment, and agentic AI architectures in enterprise environments with awareness of Docker's AI platform roadmap including AI agent containerization, model provenance, and AI supply chain security.
- Deep understanding of container and software supply chain security: Docker Hardened Images (DHI), Secure Supply Chain (SSC), SBOM generation, image signing and attestation, vulnerability management, and runtime governance.
- Excellent facilitation and stakeholder management skills; able to lead executive-level architecture conversations and influence senior stakeholders without formal authority.
- Direct experience delivering high-quality services engagements that achieve customer value while meeting revenue and ARR growth targets within a revenue organization.
- Recognition by enterprise customers as a strategic technical advisor.
BONUS
- Experience architecting AI platforms in large enterprise environments LLM deployment pipelines, model provenance, artifact signing, and secure AI supply chain patterns.
- Background enabling system integrators, consultancies, or partner ecosystems.
- Consulting experience with Fortune 500 clients in highly regulated sectors such as financial services, healthcare, or government.
- Led AI security architecture engagements that addressed model provenance, artifact signing, and supply chain integrity for containerized AI workloads including secure MCP server deployment, tool and resource access controls, secrets management within agentic pipelines, and runtime isolation patterns for LLM-based applications.
WHAT TO EXPECT
FIRST 30 DAYS
- Onboard to Docker's mission, values, and operating model.
- Deeply familiarize yourself with our product portfolio, AI platform roadmap, and strategic customers.
- Build strong partnerships with Product, Engineering, and Sales functions.
- Plug into the team's rhythm of business (standups, reviews, shadow customer engagements).
FIRST 90 DAYS
- Scope, define SOWs, delivery, and oversight of customer service engagements.
- Participate in the creation of reference architectures for key use cases..
- Participate in initiatives to build out and improve the services department's offerings.
ONE-YEAR OUTLOOK
- Successful delivery and oversight of customer service engagements.
- Contribute materially to the build-out of Docker's service offerings across AI, security, and enterprise integration practices.
- Institutionalize continuous improvement by providing field feedback including enterprise integration patterns, deployment blockers, and observability gaps to the product team.
Docker does not offer visa sponsorship for this role.
Compensation & Equity
EU: €119K – €170K + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: San Francisco Bay Area, USA
Workplace: Hybrid
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
ABOUT THE ROLE
We’re looking for a Senior HR Operations Specialist to help build and scale the people infrastructure behind a rapidly growing, global organization.
This role sits between day-to-day HR administration and HR Operations leadership. While our HR Coordinator supports routine administrative tasks and employee requests, the HR Operations Specialist will own more complex operational workflows, HR systems, benefits and payroll coordination, compliance processes, and process improvement.
You’ll work closely with HR, Finance, Legal, IT, and external partners to ensure our People operations are accurate, scalable, and built to support continued growth.
We’re looking for a strong operator who can take ownership of a problem, understand how the pieces connect, and build a better process—not someone who simply follows an existing checklist.
WHAT YOU’LL DO
HR OPERATIONS & EMPLOYEE LIFECYCLE
- Manage more complex employee changes, including compensation updates, promotions, employment status changes, transfers, and organizational changes.
- Partner with managers and cross-functional teams to resolve employee lifecycle issues and operational escalations.
- Develop scalable workflows, documentation, and controls as the company grows.
HR SYSTEMS, DATA & AUTOMATION
- Design and improve workflows, automations, permissions, custom fields, reporting, and system configurations.
- Maintain strong data integrity and establish processes for regularly auditing employee information.
- Build reporting and dashboards for headcount, employee changes, benefits, and other People metrics.
- Identify manual processes that can be automated or eliminated.
- Partner with IT, Finance, and other teams on integrations and system improvements.
FINANCE PARTNER AND BENEFITS OPERATIONS
- Partner with Finance and payroll providers to ensure employee changes are accurately reflected in payroll.
- Support the administration and ongoing improvement of employee benefits programs.
- Coordinate open enrollment, qualifying life events, employee eligibility changes, and carrier/vendor processes.
- Manage operational relationships with benefits and HR vendors and help troubleshoot escalated issues.
- Build processes and controls that improve payroll and benefits accuracy as headcount grows.
COMPLIANCE & GLOBAL OPERATIONS
- Support HR compliance requirements across the employee lifecycle, including required documentation, recordkeeping, and employment changes.
- Partner with Legal and external advisors on HR compliance initiatives.
- Support state registrations and other operational requirements associated with employing people across multiple jurisdictions.
- Help manage operational processes for international employees, contractors, and global employment partners.
- Maintain organized, audit-ready HR records and documentation.
- Identify compliance or process risks and escalate them appropriately.
PROCESS DESIGN & OPERATIONAL EXCELLENCE
- Build and maintain HR playbooks, SOPs, workflows, and internal documentation.
- Evaluate existing processes and redesign them to be more efficient, scalable, and employee-friendly.
- Establish clear ownership and handoffs between HR, Recruiting, Finance, IT, Legal, and managers.
- Create controls and checkpoints for high-risk HR processes.
- Use data and operational trends to identify recurring issues and recommend solutions.
- Take ownership of HR Operations projects from problem identification through implementation.
WHAT WE’RE LOOKING FOR
- 5+ years of experience in HR Operations, People Operations, or a similar role.
- Strong working knowledge of core U.S. HR operations, including payroll, benefits, onboarding/offboarding, employee changes, and compliance.
- Hands-on experience administering and improving an HRIS; experience with Rippling is a plus.
- Experience building or improving HR workflows rather than solely executing established processes.
- Strong systems orientation and comfort working with HR data, reporting, and automation.
- Exceptional attention to detail, particularly when working with payroll, compensation, benefits, and employee data.
- Strong project management and organizational skills.
- Ability to independently investigate issues, identify root causes, and drive them through resolution.
- Strong judgment and discretion when handling sensitive employee information.
- Comfortable working in a fast-growing environment where processes are still being built.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $120,000 – $180,000, depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: New York, NY
Workplace: OnSite
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
WHAT YOU'LL DO
IT support, Services and Vendor management
- Own day to day end user support across hardware, software, accounts and access requests, serving as the primary point of contact through Console helpdesk and Slack.
- Run full IT onboarding and offboarding, including device provisioning through JumpCloud and Apple Business Manager, account setup and the new hire IT and security session.
- Own IT asset and inventory management across all offices, tracking hardware through its full lifecycle from procurement and assignment to refresh and retirement, with an accurate inventory
- Improve and document IT processes, including workflows, runbooks and onboarding guides, and drive down recurring ticket volume.
- Manage the SaaS portfolio, including licenses, renewals, enterprise tier upgrades and rightsizing spend.
- Lead vendor management and vendor security reviews, evaluating new tools, negotiating pricing and terms and onboarding approved vendors.
- Own onsite IT, networking and AV across all Rain offices, including UniFi network management, conference room infrastructure and physical security systems
Automation, agentic AI and identity engineering
- Design and build automation that eliminates manual toil across IT, HR and security, from simple scripts to agentic AI workflows.
- Architect and operate identity lifecycle automation in Okta and Okta Workflows, including joiner mover leaver provisioning and instant deprovisioning across the SaaS stack.
- Write and maintain scripts and lightweight internal integrations in Python and JavaScript to connect platforms that lack native integrations.
- Build AI assisted helpdesk deflection and self service flows that resolve common requests automatically and route the rest with context attached.
- Identify high leverage automation opportunities and ship reliable, monitored solutions with proper error handling and alerting.
- Document all automation processes, system architecture and Okta configurations thoroughly so the work is maintainable and knowledge transfers cleanly.
Security and Compliance
- Support SOC 2 Type II, PCI DSS and GDPR efforts, including evidence collection, access reviews and control monitoring using tools such as Vanta.
- Help enforce endpoint and access security across CrowdStrike, JumpCloud and Okta, including device posture and conditional access.
- Assist with security alert triage and incident response in coordination with the IT Manager.
YOU ARE LIKELY TO SUCCEED IF YOU HAVE:
- 3 or more years in IT support, IT systems engineering or automation engineering, ideally at a startup or hypergrowth company.
- Hands on Okta administration experience, including SSO, MFA, Group Rules and Universal Directory, with Okta Workflows a strong plus.
- Scripting and automation proficiency in Python and JavaScript for API interaction and system management.
- Familiarity with a modern SaaS and endpoint stack such as Google Workspace, Slack, JumpCloud, CrowdStrike and more.
- Hands on experience with office networking and AV such as UniFi, and comfort supporting onsite infrastructure across multiple offices.
- A working understanding of compliance frameworks such as SOC 2, PCI DSS and GDPR and how IT controls map to them.
- Strong end user support instincts and excellent written and verbal communication.
- A bias toward action and genuine comfort wearing many hats and filling gaps across corporate IT and security on a small team.
NICE TO HAVE:
- Experience in fintech, payments or another regulated and high compliance environment.
- Experience with agentic AI tools and building AI powered internal workflows.
- Vendor negotiation and SaaS cost optimization experience.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Remote - US
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
Job Summary
As a Customer Experience Manager II (CEM II) – Federal at Bugcrowd, you will be a strategic partner to our Federal customers, helping them maximize the value of Bugcrowd’s cybersecurity platform and services. You will own a portfolio of Federal and State and Local accounts and serve as the primary point of contact across the customer lifecycle from onboarding and adoption through renewal and expansion.
This role is ideal for someone who understands the unique needs of Federal customers and can successfully navigate complex organizations, multiple stakeholders, procurement processes, security requirements, and mission-driven environments.
You will also partner cross-functionally with Sales, Solutions Engineering, Operations, Product, Security, and Professional Services to advocate for customers and drive successful outcomes.
Essential Duties & Responsibilities
Own a portfolio of Federal customers and develop trusted relationships with key technical, security, program, procurement, and executive stakeholders.
Serve as the primary customer advocate and point of contact throughout the customer lifecycle.
Develop a deep understanding of each customer's mission, cybersecurity strategy, organizational structure, and priorities.
Build multi-threaded relationships across customer organizations to strengthen partnerships and reduce renewal risk.
Develop and execute customer success plans aligned to Federal customer objectives and cybersecurity priorities.
Drive adoption and utilization of Bugcrowd products and services to ensure customers realize measurable value.
Conduct regular business reviews and executive-level conversations focused on outcomes, program performance, and strategic priorities.
Ensure comprehensive oversight of account health, user adoption metrics, and any emerging risks to the partnership.
Education, Experience, Skills, & Abilities
3+ years of experience in Customer Success, Customer Experience, Account Management, or a related customer-facing role within cybersecurity or SaaS.
Experience working with Federal Government, DoD, intelligence, civilian agencies, or Federal contractors.
Strong understanding of cybersecurity and the challenges faced by Federal organizations.
Experience managing complex enterprise accounts with multiple stakeholders.
Demonstrated ability to manage renewals, retention, and account growth.
Strong executive presence and communication skills.
Ability to build relationships with both technical and non-technical stakeholders.
Strong project management and organizational skills with the ability to manage a large portfolio of accounts.
Ability to navigate complex procurement, contracting, and organizational processes.
Comfortable working in a fast-paced, highly collaborative environment.
Strong business acumen and the ability to connect cybersecurity solutions to customer outcomes.
Working Conditions
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and/or standing - Must be able to remain in a stationary position 50% of the time
Carrying and /or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.
Pay Range Disclosure
At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent.
The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business. The national estimate for the current base range for this position is $83,200 - $114,400.
This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a hands-on Legal Specialist (Law Enforcement) to join our Litigation, Regulatory & Policy team at Anthropic. In this role, you will be a key player in building out our legal function and running how Anthropic responds to law enforcement and government requests for user data, while navigating the intricate regulatory landscape of the AI industry. We expect this role to flex beyond the law enforcement queue into legal operations to support the broader litigation, regulatory, and policy team. The successful candidate will be a strong team player, able to build positive relationships with colleagues and work collaboratively toward shared goals.
Key responsibilities
Own the end-to-end response to law enforcement and government requests for user data, from intake and validation through production and closeout, including subpoenas, court orders, search warrants, preservation letters, and emergency disclosure requests from domestic and foreign authorities
Prepare and execute data productions: scoping, data retrieval, coordination with counsel, and eventual production
Handle foreign and cross-border process, including MLATs and letters rogatory, and manage escalations across jurisdictions
Handle civil third-party subpoenas and preservation demands
Maintain expertise in where user data lives across Anthropic's product surfaces and operate the internal data retrieval tooling
Run and improve the law enforcement response process and tooling
Partner with Trust and Safety, Security, Privacy, and Engineering on requests that touch user accounts, investigations, or safety escalations
Coordinate with outside counsel, alongside in-house counsel, on objections, challenges, and narrowing
Produce recurring reporting on request volume, deadlines, and queue health, and support Anthropic's periodic transparency reporting on government requests
Monitor legal developments in government access to user data and advise the team on their operational impact
Support litigation and regulatory matters and stretch beyond core responsibilities as needed to support the legal team's objectives
Minimum qualifications
Experience in a legal operations, business/operations manager, or paralegal role in an in-house legal department, or similar experience
Direct, front-line experience handling law enforcement or government requests for user data, including subpoenas, court orders, warrants, preservation letters, and emergency disclosure requests
Working knowledge of the legal framework for law enforcement access to user data, including the Stored Communications Act and the mechanics of foreign and cross-border requests such as MLATs
Excellent written and verbal communication skills, with the ability to work effectively with colleagues at all levels of the organization
Demonstrated ability to exercise good judgment and maintain the highest standards of discretion and confidentiality when handling sensitive legal matters, including under time pressure
Strong project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously
Experience owning an intake, queue, or docketing process end to end, including deciding what gets escalated and maintaining rigorous tracking
Comfort operating and improving the tooling a legal process runs on (trackers, spreadsheets, forms, aliases, and simple automations), with a willingness to make changes directly rather than route every change to someone else
A proactive, solutions-oriented approach to identifying, recommending, and implementing process improvements within the legal department
Preferred qualifications
5+ years of experience in legal operations, business/operations management, or a paralegal role in an in-house legal department
2+ years of experience at a high-growth technology company, with exposure to the legal challenges and opportunities presented by emerging technologies
Experience building or scaling a law enforcement response process
Experience managing legal intake process within a growing company
Demonstrated ability to think critically and creatively, adapting to new challenges and finding practical solutions to complex legal issues
Familiarity with legal project management software such as Asana, Trello, or Jira, and a willingness to learn and adopt new tools to streamline legal processes
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$170,000
—
$220,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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Не хотите искать каждый день?
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УдалённоleadWe collaborate across time zones, are highly async, and like to document a lot; This is a fully remote role, open to candidates in any North American time zone
ОфисГеография найма не уточнена
УдалённоRemote-Friendly, United States
УдалённоEngland; Portugal; Spain; Italy; Germany
ГибридseniorSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone