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Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE We’re looking for Applied Research Scientists to help us develop cutting-edge computer vision and generative models to power our creative tools. We are looking for candidates with a strong background building impactful and novel machine learning projects, strong software engineering skills, and who are deeply interested in seeing their research materialize in novel user interfaces for creative tasks. This is a cross-functional team that requires strong communication and collaboration skills; you will have a chance to work with our backend team to help bring your research models to production, and with our design and frontend engineering team to make sure that your machine learning models work in harmony with the user interfaces that interact with them. WHAT YOU’LL NEED - 4+ years of relevant engineering or research experience in machine learning, computer vision and/or graphics - Expertise with programming such as Python, C++, CUDA, and deep learning frameworks such as TensorFlow and PyTorch. Very strong programming skills and ability to write clean and maintainable research code - Deep interest in building human-in-the-loop systems for creativity - Passion for seeing research through from initial conception to eventual application - Experience mentoring and teaching other researchers - Strong communication, collaboration, and documentation skills Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE We’re looking for a Research Manager to help us manage and grow Runway’s Applied ML Research team to create cutting-edge machine learning tools for AI-based content creation. This person should have a strong research background in computer vision, and be deeply interested in managing and enabling other researchers to develop state-of-the-art research. This is a cross-functional role that requires strong communication and collaboration skills; you will have a chance to work with the rest of the engineering organization to oversee the transition from research into production, as well as with the Product team to initiate and develop research projects that deliver clear user value. WHAT YOU’LL NEED - 5+ years of industry experience as a research scientist in computer vision and 1+ year managing teams - High emotional intelligence and experience mentoring and supporting the career growth of other researchers - Good understanding of how to communicate goals, drive the execution of projects, and inspire through others - Experience in translating product and business objectives into technical strategies - Deep interest in productionizing state of the art ML research Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE We're looking for an API engineer to join our core API team and help scale Runway's platform serving millions of users and handling thousands of requests per second. You'll work on the critical infrastructure that powers both our public API (used by external developers) and internal tools, managing user data, task orchestration, billing, permissions, and asset management. This is a high-impact role on a mature, production system. You'll build enterprise features, optimize database performance, design async workflows, and ensure reliability at scale. If you're passionate about API development, love TypeScript, and want to own systems end-to-end, this is the role for you. A PEEK AT OUR TECHNICAL STACK Our API endpoints for real-time collaboration and media asset management is written in TypeScript, and runs in ECS containers on AWS Fargate. We leverage multiple AWS-native components, such as S3, CloudFront, Lambda, Kinesis, and SQS, as building blocks of our infrastructure. Our inference backend is written in Python (PyTorch, TorchScript), and is deployed across multiple clusters / cloud providers. We use Kubernetes for container orchestration, and k8s-native components such as Flyte, Kueue, and Kyverno efficient job orchestration. We invest in prometheus and grafana for monitoring, and Terraform to manage our infrastructure. WHAT YOU’LL DO - Own the full API lifecycle from design and implementation to monitoring, optimization, and documentation for both public and internal APIs - Design and implement async workflows for task orchestration, content moderation, prompt enhancement, and post-processing pipelines - Optimize database queries and improve performance for a high-traffic Postgres database - Build rate limiting, fraud detection, and credit management systems - Implement comprehensive API security, rate limiting, authentication, and monitoring systems to ensure reliability at scale - Improve the public API developer experience with better documentation, SDKs, and tooling - Improve the performance, reliability, and code quality of our codebases WHAT YOU’LL NEED - 3+ years of industry experience building production APIs - Strong TypeScript experience, so you can jump in and be productive immediately - Experience owning systems end-to-end: infrastructure, monitoring, logging, metrics, incident response - Understanding of API design patterns, REST principles, and async workflows - Experience with relational databases (Postgres preferred) and query optimization - Experience architecting production-ready systems at scale using cloud primitives from AWS, GCP, or Azure - Ability to rapidly prototype solutions and iterate on them with tight product deadlines - Humility and open mindedness; at Runway we love to learn from one another Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Home Based - Americas; Home based - EMEA The role of a Telecommunications Field Engineer at Canonical The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change. Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale. As part of the Canonical Field Engineering organization, you will lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. Your passion for open-source technologies will enable customers to understand and operate advanced infrastructure substrates to meet the demands of 5G, sovereign AI, and beyond. Location: Remote-based, Americas and EMEA What your day will look like Translate Service Provider requirements into practical telco cloud platform architectures, enabling VNF/CNF, NFV, and MEC workloads at scale Provide technical pre-sales consulting to Service Provider teams Design and implement telco-grade open source multi-tenant private clouds and micro clouds Investigate, report and/or fix software defects uncovered during customer deployments Demonstrate advanced Infrastructure as code (IaC) techniques relevant to telco Architect and implement advanced, resilient Service Provider Cloud and Application solutions Design and deliver software defined infrastructure with OpenStack, Kubernetes, MAAS and Ceph Help customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutions Support customer tenant onboarding, participate in architectural and business capability discussions, and enable successful adoption and production readiness of customer use cases Learn from customer engagements and drive meaningful product improvements Shape our roadmap to accelerate our growth in the telco market What we are looking for in you A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc Familiarity with telco architecture and industry standards Working knowledge of at least one of the following domains : Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS Working knowledge of Linux, Networking, OpenStack and Kubernetes Python software development experience for automation Ability to lead complex projects from start to finish A collaborative, customer-centric mindset with a strong focus on customer success Able to travel up to 25% of the time based on business requirements for events, customer meetings, project delivery Additional skills that you might also bring Second language such as Spanish, Portuguese or French Track record of open source contributions Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments, such as network optimization, predictive maintenance, unified communication, and customer experience improvement Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process. Fully remote working environment - we’ve been working remotely since 2004! Personal learning and development budget of 2,000USD per annum Annual compensation review Recognition rewards 40 days annual leave per annum, including public holidays and our All Company holiday periods Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at ‘sprints’ Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Yerevan, Armenia About Us Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry. Description We are looking for a Shuffler to work in Live Casino Studio. We are looking for a detail-oriented and enthusiastic individual who is ready to join our professional team. The candidate will be responsible for managing all playing cards and game-related equipment. Shifts 08:00-16:00 16:00-00:00 00:00-08:00 Responsibilities Shuffle cards in the shuffling area according to operating procedures Shuffle and change cards on live casino tables when necessary Keep in order and be in charge of the shuffling area and game-related equipment Perform other duties as assigned Requirements Attention to detail Ability to work on a flexible schedule Good working communication skills Strong organizational abilities No previous job experience required Benefits Free taxi (only for evening and night shifts) One-shot bonuses in case of childbirth marriage Gym membership discount Free of charge, coffee/tea, ice cream 3 x salary in advance with up to 1-year repayment option (benefit is applicable after 1-year employment) Team building Free of charge professional books Free subscriptions (Linkedin Learning, Pluralsight, etc.) Referral Program with financial reward

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. Our mission is to reinvent the way companies manage their open source information systems - on public clouds and in their own data centers. To achieve that we are building a new community around Python opscode for open source applications, running on Kubernetes. We want to move all of Canonical and Ubuntu IS onto this new, open source codebase. We are confident that we can dramatically improve the experience of running complex business operations - and then we can help our customers embrace those new techniques and products. Traditionally, IS is an inward-facing operation. We would like to transform our IS team into an extension of the product engineering capability at Canonical. Our internal workloads are in many cases the same open source workloads that our customers want to operate. This team will productize those workloads for real-time automated operations on Kubernetes. This role is ideal for software engineers who enjoy Python, have a passion for distributed systems, and an interest in the entire Linux stack - from kernel to networking to virtualization and containers. It is a role that requires rigor in both code and customer interactions. Our engineers are technically astute open source enthusiasts who are excited about cloud computing and are ready to join a global team charged with delivering world class services to our customers. Strong Python development skills and familiarity with Kubernetes are key requirements of this role. You’ll work closely with other teams in Canonical to ensure your products operate reliably, efficiently and scale to production sized workloads for our customers looking to adopt cutting-edge technology. You will participate and be responsible for ensuring sound software architecture and follow best practices in software quality, testing and documentation. The role entails Work in Python to design and deliver open source software operations code Work across the entire Linux stack, from kernel, networking, storage, to applications Learn to think rigorously about application and infrastructure reliability Shape high quality open source monitoring and alerting infrastructure Simplify open source operations for our customers and open source community Demonstrate sound engineering design and testing principles in your code Follow agile software development practices Coach and develop your colleagues where you have insights Grow a healthy, collaborative engineering culture in line with company values Work from home with global travel once or twice a year for up to 2 weeks for events What we are looking for in you You love technology and working with brilliant people You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree You are experienced with Linux systems administration, package management, and operations You have hands-on experience with at least one public cloud You are familiar with Docker and Kubernetes You are an experienced Python programmer and enjoy challenging projects You understand the importance of reliable software and strive to design and code to that expectation You are organized and want your team to deliver timely, high quality software What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Yerevan, Armenia About Us Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry. Description Our Game Presenter position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries. Shifts 08:00-16:00 16:00-00:00 00:00-08:00 Responsibilities Communicate with players from different countries around the world Ensure games are dealt according to the procedure, as per training Answering customers' questions in real-time via live chat Enjoy the experience of presenting our games to the players Requirements Enjoy working as part of a close & friendly team Willingness to discover gaming industry, such as rules of the games Ability to work with the cameras in the studio Proficient in English and willing to further improve via in-house training Be a natural communicator and with a smile on your face at all times Benefits Health insurance after 3 months probation period Free taxi (only for evening and night shifts) Partial tuition reimbursement for students Career growth opportunity Gym membership discount One-shot bonuses in case of childbirth marriage Free of charge, coffee/tea, ice cream Team building English language tuition Free of charge professional books Free subscriptions (LinkedIn Learning, Pluralsight) Referral a Friend Program with financial reward Professional Make-up Training

Location: Home Based - Americas Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Software Engineer to develop, test and release improvements to the Ubuntu on public clouds. The quality and stability of the Ubuntu is critically important, since it's available on every public cloud. You’ll work with teams across Canonical working on Ubuntu team, alongside major cloud partners to develop, test and release improvements to the Ubuntu cloud images. You will also be a voice in communication with our users, ensuring their needs are met. This role requires quality-oriented software engineering in Python and a focus on software interoperability over a vast range of target releases and environments. Excellent Python skills are a key requirement, with previous contributions to open source Python projects being an advantage. This role involves creating and managing Ubuntu images; therefore, experience in configuring apt, and knowledge of deb packaging and general system administration is advantageous in this role. Applicants should be passionate about the Ubuntu project and its values and about building tools that are used by millions of people around the world. A personal interest and emphasis on quality, thinking of edge cases, ease of use, documentation, and careful community coordination is important. Ubuntu is used for all kinds of users, from mission-critical environments to hobbyist Ubuntu users; applicants should be ready to work with the whole spectrum of end users and help guide engineering best practices with all of them in mind. The role entails Collaborate proactively with a distributed team Write high quality code, with unit and functional tests, to create new features Debug issues and produce high quality code to fix them Review code produced by other engineers Discuss ideas and investigate to find good solutions Work from home, with global travel 2 to 4 weeks per year for internal and external events What we are looking for in you You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree You have extensive experience with Python on Linux You have interest in and experience with two or more of the following: Ubuntu Linux systems administration, continuous integration, end-system contract management, Debian packaging, working with public or on premise clouds Bonus points if you have experience engaging with the open source community What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions. Location: This is a globally remote role. The role entails Empathetic Engagement: Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks. Collaborative Problem Solving: Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction. True Ownership: Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably. Ubuntu Lifecycle Guidance: Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes. Knowledge Advocacy: Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community. Operational Reliability: Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners. What are we looking for in you Communication Excellence: Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly. The Soft-Skill Edge: A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy. Academic Dedication: Exceptional academic track record from both high school and university. Educational Background: An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Driven Mindset: A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers. Linux & Cloud Familiarity: Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following: Virtualization & Cloud: Using KVM or OpenStack. Containers: primarily Docker, LXD/LXC, or Kubernetes. Storage Ecosystems: Block, object, and network storage technologies. System Networking: Navigating bonding, firewalls, bridging, switching, or MTU tuning. Analytical Curiosity: A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps. Development Fundamentals: Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote