Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Toronto, Canada
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid - SF Bay Area
Location: Hybrid- San Francisco OR Palo Alto Office, Tuesday/Thursday
About Midi Health
Midi Health is the largest virtual care clinic for women in midlife navigating perimenopause, menopause, and other hormonal transitions. We combine expert clinicians, evidence-based protocols, and a modern technology platform to deliver care that has historically been underserved by the healthcare system. We're a fast-growing, mission-driven company building the infrastructure and products that define this new category of care.
How We Work
Hybrid by design.
Two days a week in-office (Tuesday and Thursday) in Palo Alto or San Francisco. We believe high-trust teams are built in person and scaled remotely.
AI-native engineering.
We expect every engineer to be fluent with modern AI coding tools (Claude Code, Cursor, Copilot, and similar) and to actively push the frontier of how we build software.
Low-ego, high-curiosity.
We approach disagreement with humility and technical rigor, not politics. We invest in each other's growth.
Outcome-oriented.
We move fast, own our work end-to-end, and balance speed with the durability that healthcare demands.
The Difference You Will Make
You'll set the direction for how Midi builds with AI — across clinical workflows, patient experience, and operational intelligence. You'll own the architecture of our AI systems, the evaluation practices that keep them safe, and the standards that let every engineer at Midi ship AI features confidently. This is the role for someone who wants to define what AI engineering looks like in a modern healthcare company.
What You Will Do
Lead technical strategy for AI/LLM systems across Midi's product surfaces
Architect retrieval, orchestration, agentic, and evaluation systems that run reliably in production
Set the standards for AI safety, evaluation, observability, and responsible rollout in a healthcare context
Partner with clinical, product, and executive leadership to shape the AI roadmap
Mentor senior and mid-level engineers into strong AI engineers; raise the AI literacy of the whole org
Lead the frontier: evaluate new models, techniques, and tools, and bring the right ones into the team
About You
10+ years of software engineering experience, with deep recent time leading production AI/LLM systems
Seasoned hands-on coder; still writes production Python regularly
Seasoned system designer for AI systems at scale — retrieval, agents, evaluation, latency, and cost
Authority in AI engineering: teams and leaders defer to your judgment, and you can defend it rigorously
Leader at the AI frontier: you set how the team uses AI tooling and how we build AI products
Seasoned mentor; you've grown engineers into strong AI builders
Strong communicator with product, clinical, and executive stakeholders; thoughtful about risk and safety tradeoffs
Low-ego, curious, humble
Nice to Have
Healthcare, clinical NLP, or regulated AI deployment experience
Track record of shipping agentic or large-scale RAG systems in production
Interview Process
Recruiter Screen (30 min)
Hiring Manager Screen (45 min)
Live Technical Assessment (3 sessions: 150 min)
On-Site Interview and Lunch (4 sessions: 150 min)
While you are waiting for us to review your resume, here is some fun content to check out.
Midi 2024 in Review
Women Leaders Invest in Midi
Patient Testimonials
At Midi Health, we are committed to pay transparency and equity. The estimated salary range for this role is
$200,000-$250,000
per year, based on factors such as experience and skills. In addition to base salary, employees are eligible for a wide range of benefits and equity in the company,
We believe in fair and competitive compensation practices that align with our values of equity and inclusion. If you have any questions about how we determine pay, we’re happy to discuss further in the hiring process.
#li-ps1
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Задачи:
— Разработка платёжной инфраструктуры: оркестрация и маршрутизация между провайдерами и MID.
— Реализация карточного vault, токенизации и безопасной работы с картами.
— Настройка рекуррентных списаний, ребиллинга, ретраев и защиты от двойных списаний.
— Подключение эквайеров/PSP и доведение решений до продакшена.
Требования:
— 5+ лет коммерческой backend-разработки, сильный опыт на Go или Node.js/TypeScript.
— Практический опыт payment orchestration и карточной токенизации.
— Понимание PCI DSS и безопасной работы с карточными данными.
— Опыт работы с несколькими PSP/эквайерами, recurring payments, обработки отказов и идемпотентности.
— Опыт в стартапах и самостоятельное ведение задач от решения до запуска.
— Ежедневное использование coding agents (Claude Code, Codex или аналогичные).
— Очень продвинутый английский для общения с международной командой и фаундерами.
Условия:
— Full-time, без параллельных проектов (B2B).
— Полностью удалённая работа.
— Пересечение с рабочими часами Кипра.
— Небольшая команда, прямое взаимодействие с CTO и влияние на архитектуру.
УдалённоseniorГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR
- Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers
- Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact
- Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion
- Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts
- Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working
- Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk
SKILLS YOU'LL NEED TO BRING:
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
NICE TO HAVES:
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale.
- Additional languages
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €94,000-€105,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Vancouver, BC
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
WHAT YOU'LL BRING
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (or experience in a similarly modern and highly technical industry).
- Experience translating code, technical logic and user requirements to product and engineering requirements.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Team leadership: Manage and mentor a team of Sales Engineers, providing support to help onboard and develop team members. This role reports to our Head of Sales Engineering.
- Set clear performance expectations: Establish and communicate key performance indicators (KPIs) and objectives for the team. Monitor individual and team performance to ensure everyone is working towards meeting or exceeding goals.
- GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
- Identify & strengthen partnerships: Identify opportunities and strengthen partnership between Sales Engineering and Sales teams to ensure alignment in objectives, seamless customer engagement, and efficient handoffs. Promote a culture of teamwork and shared goals, creating joint strategies to enhance both technical and commercial outcomes.
- Lead across APJ: Build and lead the Sales Engineering team across Southeast Asia, Australia & New Zealand, Korea, and Japan. Adapt our technical sales motion to each market's customers, languages, and buying processes, and partner with regional Sales leaders to grow Sierra's presence across the region.
WHAT YOU'LL BRING
- 6+ years experience in managing a team of Sales Engineers or Solutions Engineers.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- A track record of deploying and leading Sales Engineering or Solutions Engineering teams across APJ markets, including Southeast Asia, ANZ, Korea, and Japan.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is looking for a Strategic Sourcing Manager to join the Finance team and own sourcing for our engineering technology and software categories. You will report directly to the Head of Procurement, based in the San Francisco HQ office.
This role owns the commercial relationship with the vendors that support Harvey's product and engineering organization: cloud infrastructure, data platforms, security and observability tooling, developer platforms, and enterprise SaaS. You will run competitive sourcing events, negotiate pricing and terms that improve as Harvey scales, manage the renewal pipeline, and partner with Engineering, Security, Legal, and FP&A to get deals done without unnecessary friction. Harvey's spend is scaling fast, and our sourcing motion has to scale with it.
WHAT YOU'LL DO
Category Strategy & Sourcing
- Own category strategy and the sourcing pipeline for cloud infrastructure, data platforms, security and observability tooling, developer tools, and enterprise SaaS
- Lead end-to-end sourcing events (RFI/RFP, supplier evaluation, selection) for new technology purchases; maintain a competitive supplier landscape for each category
- Analyze vendor pricing, usage patterns, and market benchmarks to identify opportunities to improve economics and reduce commercial risk
Commercial Negotiation & Contract Structure
- Lead commercial negotiations with software and infrastructure vendors, including committed-spend, tiered, usage-based, and enterprise license agreements
- Structure agreements that balance commitment, flexibility, and unit economics as Harvey's usage grows; right-size license counts and tiers to actual utilization
- Drive redlines on MSAs, order forms, and DPAs in partnership with Legal, Security, and Privacy; own the deal from first proposal through signature in Zip
- Support the Head of Procurement and Partnerships on strategic AI provider agreements with usage analysis, benchmark data, and contract administration
Stakeholder Partnership
- Partner with Engineering and Finance to forecast demand, translate technical requirements into sourcing strategy, and turn Harvey's growth into negotiating leverage
- Serve as the commercial point of contact for engineering leadership; engage early in build-vs-buy decisions and vendor evaluations
- Coordinate Security, Legal, and Privacy review so that technology purchases move through intake at the speed the business needs
Renewals, Supplier Management & Reporting
- Own the renewal calendar for technology and software vendors; prepare negotiation briefs, utilization analysis, and benchmark data ahead of each renewal
- Manage supplier relationships through execution, utilization monitoring, escalations, and renewal; consolidate overlapping tools and eliminate shelfware; track savings and cost avoidance against target
- Build AI-powered sourcing playbooks and tooling for redlining, negotiation prep, and benchmarking that raise throughput and deal quality across the team
WHAT YOU HAVE
- 4–7 years of strategic sourcing or procurement experience with a focus on technology and software categories
- Track record of negotiating enterprise SaaS, cloud infrastructure, or security tooling agreements with vendors such as AWS, Google Cloud, Snowflake, Datadog, GitHub, Okta, or comparable
- Understanding of software commercial models: per-seat and usage-based pricing, committed spend, tiers, discounts, and true-ups
- Strong analytical skills: unit-cost analysis, TCO modeling, and benchmarking; able to find the real economics underneath a vendor proposal
- Working knowledge of commercial and legal contract terms (MSAs, order forms, SOWs, DPAs); comfortable driving redlines in partnership with Legal
- Clear, direct communicator with executives and across the negotiating table
- Hands-on experience running sourcing in a procure-to-pay platform (Zip preferred)
- AI fluency: you actively use AI tools for redlining, negotiation prep, benchmarking, and vendor analysis
- Comfortable operating at pace: high deal volume, ambiguity, imperfect information, and a bias toward execution
COMPENSATION
$160,000 - $220,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-TA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: European Union, Kazakhstan, Georgia, Armenia, Serbia
Company Intro
At
Toloka AI
we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds,
representing over
100 countries and speaking 40+ languages
. We are a well-funded startup with an enviable portfolio of clients including
Anthropic
,
Amazon
,
Microsoft
,
poolside
,
Recraft
, and
Shopify
.
Recently, we secured strategic investment led by
Bezos Expeditions
with participation from
Mikhail Parakhin
,
CTO of Shopify
and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world:
USA
,
UK
,
the Netherlands
,
Serbia
, and more. We are headquartered in Amsterdam.
About the Position
Toloka is growing rapidly, adding new platforms and infrastructure across multiple cloud environments. We are hiring a senior, hands-on security engineer to own infrastructure security and vulnerability management: Kubernetes and service-mesh security, cloud hardening, and vulnerability remediation.
This is a senior, self-directed role.
It requires the ability to define scope and drive execution independently, with ownership of core security tooling and processes from day one.
What you'll actually do
Own vulnerability management.
Operate and maintain the vulnerability-management platform. Ensure container images are scanned and patched on a defined cadence. Maintain supply-chain scanning tooling and its severity-classification configuration. Define and enforce remediation SLAs.
Own cloud security across multiple providers.
AWS, GCP, and Azure hardening, logging, and service-account governance.
Own Kubernetes and service-mesh security.
Operate the service mesh and maintain the policy-as-code rollout so that policy is enforced automatically.
Audit and secure infrastructure in newly added environments.
Review build pipelines and infrastructure in newer parts of the business as they come online, and remediate findings.
Contribute to security architecture and design review.
Review new integrations and internal systems, including AI agents running in production, for security risk.
Support workforce and endpoint security.
Contribute to VDI and browser-isolation initiatives as the program matures.
Use agentic tooling in your workflow.
Use coding agents for first-pass review of infrastructure-as-code, container configuration, and cloud policy, verifying findings against source configuration before acting on them.
Key Priorities for the First 6 Months
The first six months focus on establishing full ownership of infrastructure and vulnerability management.
Weeks 1–2
- Onboard to the cloud environment, Kubernetes architecture, and existing security tooling.
Month 1
- Establish ownership of the vulnerability-management process; findings triaged and remediated on a defined cadence.
Month 2
- Complete configuration of supply-chain scanning tooling; implement automated image scanning and patching; deploy initial policy-as-code rules.
Month 3
- Complete policy-as-code rollout in at least one environment; begin infrastructure audits in newly added environments.
Month 4
- Close outstanding cloud logging and service-account gaps; establish and enforce a documented multi-cloud hardening baseline.
Months 5–6
- Full ownership of infrastructure and cloud security as a domain; independently deliver security-architecture design reviews.
Core Tech Stack
Kubernetes and service mesh, policy-as-code tooling (Kyverno/OPA), Terraform, AWS/GCP/Azure, vulnerability-management and supply-chain scanning platforms, container tooling, CI/CD, and Git. Detections and access rules are managed as code through pull requests. Familiarity with coding/agentic tools for infrastructure review is expected.
What We Evaluate
Production experience hardening cloud infrastructure
- IAM, logging, service accounts, network security, on at least one major cloud provider (multi-cloud experience is a plus).
Kubernetes and container security
- service mesh (Cilium, Istio, or similar) and policy-as-code (Kyverno, OPA, or similar).
Vulnerability-management experience
- SCA/SAST tooling and SLA-driven remediation practice.
Fluency with coding agents
- experience using agentic tools for infrastructure-as-code review or investigation work, and verifying their output.
Ability to work independently at a senior level
- defining scope and priorities without detailed direction.
Clear written and verbal communication
- able to run design reviews and communicate risk to engineers and leadership.
Nice to Have, None Required
Experience securing multi-tenant or multi-identity-domain environments; supply-chain security tooling (SBOM, Socket, JFrog, or similar); secure-SDLC or AppSec experience; Terraform/IaC at scale; relevant certifications (e.g. AWS/GCP/Azure security specialties, CKS).
What We Can Offer
Contract (B2B) collaboration
, with a path into a project team if things go well;
Flexible, fully remote schedule (
40 hours per week
);
Work at the leading edge of AI development, alongside a dedicated and dynamic team of experts;
Projects with customers that are AI industry leaders and well-known household names;
Friendly community.
[Important Notice] Scam Alert Regarding Fake Job Postings
It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants.Please be aware:
Official Communication:
Our recruiting team will
only
contact you from an official "
toloka.ai
" email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts.
Our Process:
We will
never
ask for your bank account details, credit card number, or any fees as part of the application or interview process.
Official Listings:
All legitimate job openings are posted on our official careers page:
https://toloka.ai/careers#job-list
What to do:
If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at
security@toloka.ai
and report the profile/post to LinkedIn.We are taking this matter very seriously and are working with the appropriate parties to resolve it.
Thank you for your vigilance!
To learn how we collect, use, disclose, and store personal data, check out our
Privacy Notice
.
Общие требования:
• Опыт: от 5+ лет в AI/ML, из них не менее 3 лет — в роли тимлида;
• Уровень: senior/lead ML engineer + опыт управленца (Tech Lead / AI Team Lead);
• Способность вести проекты от идеи до внедрения, включая исследование, архитектуру, разработку, деплой и мониторинг.
• Управление распределённой командой.
Глубокие технические компетенции:
1. Распознавание финансовых документов (Document AI)
2. Vision-Language Models (VLM)
3. Разработка чат-ботов и интеллектуальных агентов
4. OSINT и глобальный поиск
5. Работа с веб-сайтами через Computer User Agent
6. Разработка локальных переводчиков
Условия:
Локация сотрудника не в РФ
Удаленный формат работы из любой точки мира
График с 10.00 до 19.00 по мск
Выплаты два раза в месяц
Location: Singapore; Indonesia; Kuala Lumpur, Malaysia
Workplace: hybrid
We're Osome
- an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.
We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems.
What to expect:
Accounting in Osome runs as two domain teams.
This team, Core, owns the automation and ledger logic behind the numbers: reconciliation, tax computation logic, the ledger itself, and the architecture behind how financial statements get generated
. Experience owns everything client- and agent-facing across the whole journey — bookkeeping, accounts review, and tax filing.
When we build agent-native access to the ledger and expand our MCP, it will sit here too. This is a systems and architecture-heavy PM role: you'll need to get hands-on enough with data flows, matching logic, and statement structure to work with engineers to make educated architectural calls.
This is the work behind reducing ticket volume and turnaround time end-to-end, and a direct expression of our broader product bet that the best support ticket is the one that never gets opened. You'll be designing for two audiences at once — client and agent/ops — who need to move in lockstep.
Here's the glance of the role:
You'd own: reconciliation, tax computation logic, our proprietary ledger, financial-statement architecture, and agent-native access to the ledger.
You'd work with: 2+ dedicated engineers to start, shared design and analytics.
The problem to solve: we've taken big steps towards automation, now it comes to making larger leaps.
What you'll do:
Own the roadmap, priorities, and delivery for reconciliation and ledger/close logic end-to-end.
Partner daily with engineers to shape how automation gets evaluated, where it's trustworthy enough to run unsupervised, and where a human-in-the-loop stays the right design.
Define the metrics that actually matter here; coverage vs. accuracy trade-offs, not just delivery counts, get them tracked, and use them to decide what's next.
Prototype cheaply before committing engineering time; a script, a quick model test, a mocked data flow to test an idea before it's a sprint.
Partner closely with Bookkeeping, Accounting, Tax, and Audit ops, internal operations adoption of what teams ship is a huge part of success at Osome.
Represent this team's priorities to senior stakeholders, including saying no and getting stakeholders to agree with the reasoning.
As the team grows, mentor and eventually help manage other PMs.
Who you are:
Evaluated against our PM capability framework at the Senior PM bar:
Strategic impact
: you can define and drive a multi-quarter strategy against an ambiguous, company-level goal, and own the roadmap that follows from it.
Domain ownership
: you own the business outcome for reconciliation and ledger work, deep enough, fast enough, to be a credible domain expert within two quarters.
Problem-solving
: you map ambiguous, system-level problems rather than reach for the first plausible fix.
Execution
: you ship complex, cross-functional work reliably, prototyping to de-risk before committing engineering time.
AI-literacy
: you're a hands-on AI user beyond prompting: comfortable prototyping with AI coding tools, running your own quick model or evaluation tests, and building enough of a feel for failure modes to make a real call on what's trustworthy.
Leadership
: ready to mentor at least one other PM as the team grows.
What you bring
A track record of making good calls under ambiguity, not just executing a well-defined brief.
Evidence you've built something from scratch; a prototype, an internal tool, a side project without waiting for someone else to spec it first.
Bookkeeping, accounting, or close-process literacy, from product experience in this space, a finance/accounting background, or deep, demonstrable self-study.
Comfort partnering closely with engineers on automation- or model-driven work: coverage vs. accuracy trade-offs, evaluation methodology, knowing where full automation isn't trustworthy enough to ship unsupervised yet.
SQL or equivalent data fluency.
Prior exposure to ledger, tax, or financial-reporting systems specifically.
Curiosity about how reconciliation and matching logic work under the hood.
Our Benefits
Multi-cultural environment to enhance your global perspective.
Learning opportunities and mentorship from peers and leaders.
Flexible working arrangement.
An agile working model focused on goals and performance.
Equal Opportunity Statement
At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.
Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
Location: Singapore; Kuala Lumpur, Malaysia; Indonesia
Workplace: hybrid
We're Osome
- an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.
We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems.
What to expect:
Accounting in Osome runs as two domain teams. Core team owns the automation and ledger logic behind the numbers.
Whilst this team, Experience, owns everything client- and agent-facing across the whole journey — bookkeeping, accounts review, and tax filing. That covers the transactions page, document chasers, bookkeeping and tax validation UX, and the agent tooling behind all of it.
This is the work behind reducing ticket volume and turnaround time end-to-end, and a direct expression of our broader product bet that the best support ticket is the one that never gets opened. You'll be designing for two audiences at once — client and agent/ops — who need to move in lockstep.
Here's the glance of the role:
You'd own: client portals, agent interfaces, and the communication workflows connecting them, spanning the full client and agent journey from bookkeeping through accounts review to tax filing.
You'd work with: 2+ dedicated engineers to start, shared design and analytics.
The problem to solve: get bookkeeping and tax questions resolved in a structured UI, not a chat thread, and get there without hiding the humans.
What you'll do:
Own the roadmap, priorities, and delivery for client portals, agent interfaces, and the communication workflows connecting them, across bookkeeping, accounts review, and tax filing.
Redesign core workflows — bookkeeping validation, accounts review, tax document collection and filing status — to cut effort for clients and agents together, not one at the expense of the other.
Work with analytics to define the metrics that matter (ticket volume, resolution time, adoption of self-serve flows), get dashboards built, and use them to drive what's next.
Prototype cheaply before committing engineering time — a mocked flow, a quick test — to validate an idea before it's a sprint.
Partner closely with Bookkeeping, Accounting, Tax, and Audit ops — internal operations adoption of what teams ship is a huge part of success at Osome.
Work with design to run qualitative and quantitative research — client interviews, agent shadowing, A/B tests — to keep the roadmap grounded in real behavior.
Represent this team's priorities to senior stakeholders, including saying no and getting stakeholders to agree with the reasoning.
As the team grows, mentor and eventually help manage other PMs.
Who you are:
Evaluated against our PM capability framework at the Senior PM bar:
Strategic impact
: you can define and drive a multi-quarter strategy against an ambiguous, company-level goal, and own the roadmap that follows from it.
Domain ownership
: you own the business outcome for the whole bookkeeping-through-tax journey, deep enough, fast enough, to be a credible domain expert within two quarters.
Collaboration
: you can drive consensus with senior stakeholders who have conflicting goals, and say no to one without them feeling steamrolled.
Problem-solving
: you map ambiguous, system-level problems rather than reach for the first plausible fix.
Execution
: you ship complex, cross-functional work reliably, prototyping to de-risk before committing engineering time.
AI-literacy
: you're a hands-on AI user beyond prompting: comfortable prototyping flows with AI coding tools, wiring up quick automations, and building enough of a feel for where AI-driven bots and interfaces actually fail to make a real call on what's trustworthy to ship.
Leadership
— ready to mentor at least one other PM as the team grows.
What you bring
A track record of making good calls under ambiguity, not just executing a well-defined brief.
Evidence you've built something from scratch; a prototype, an internal tool, a side project without waiting for someone else to spec it first.
Bookkeeping, accounting, or close-process literacy from product experience in this space, a finance/accounting background, or deep, demonstrable self-study.
Comfort owning a wide surface area rather than one narrow slice; this scope spans bookkeeping through tax, which is one of the broadest scopes in Osome today.
A track record designing workflows for two audiences at once (client-facing and internal/ops-facing), with measurable reductions in support burden or manual effort.
SQL or equivalent data fluency.
Good UX intuition and fluency working closely with product designers.
Curiosity about exactly why an agent or client gets stuck with the willingness to dig as deep as necessary to uncover root causes.
Our Benefits
Multi-cultural environment to enhance your global perspective.
Learning opportunities and mentorship from peers and leaders.
Flexible working arrangement.
An agile working model focused on goals and performance.
Equal Opportunity Statement
At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.
Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
Задачи:
— Предоставлять консультационные услуги по доставляемости электронной почты для новых и существующих клиентов Iterable
— Обучать клиентов лучшим практикам email-маркетинга и поддерживать доставляемость
— Мониторить показатели клиентов с помощью внутренних метрик и сторонних инструментов доставки
— Обеспечивать плавный опыт использования продукта и увеличение ROI клиентов
— Сотрудничать с поддержкой для анализа тикетов, выявления трендов и решения проблем
— Обеспечивать высокий уровень доставляемости email-кампаний для растущей базы корпоративных клиентов
— Следить за удовлетворённостью клиентов для разработки и внедрения стратегий удержания и роста
— Собирать данные доставки для оценки аккаунтов, включая отчёты по доставляемости
— Предупреждать клиентов о потенциальных проблемах и предоставлять стратегии управления репутацией
— Обнаруживать и решать проблемы доставки email с конкретными ISP и почтовыми провайдерами
— Строить крепкие отношения через MAAWG для усиления позиции компании как лидера отрасли
— Поддерживать доверительные отношения с каждым назначенным клиентом
— Вносить вклад в блоги и вебинары Iterable по темам доставляемости электронной почты
Требования:
— Степень бакалавра или эквивалентный опыт
— 2-4 года опыта в консультировании по доставляемости email и/или поддержке доставляемости
— 2+ года опыта работы с клиентами B2B в высокотехнологичной SaaS-компании
— Опыт использования сторонних инструментов доставки (Validity Everest, eDataSource, Google Postmaster Tools, Microsoft SNDS и др.)
— Высокая техническая подготовка, мотивация, целеустремлённость, способность работать в быстро меняющейся стартап-среде
— Знание политик доставки ISP/доменов, методов смягчения блокировок и обратных связей с ISP
— Экспертные знания лучших практик массовой рассылки, управления списками и снижения попадания в спам
— Хорошее понимание полного цикла доставки email (IP-адреса, DNS, SMTP, аутентификация и др.)
— Знание законов CAN-SPAM, GDPR и антиспам-законодательства
— Отличные коммуникативные навыки и желание работать с клиентами
— Воплощение основных ценностей Iterable: рост, скромность, баланс и доверие
— Опыт работы с Mail Transfer Agent (MTA) платформами, такими как Sparkpost, Mailgun, Sendgrid и др.
Преимущества:
— Опыт работы с email-маркетингом, соблюдением email-комплаенса, push-уведомлениями и/или SMS софтом
Условия:
— Оплачиваемый отпуск по уходу за ребёнком
— Конкурентная зарплата, значимый пакет акций и план 401(k)
— Медицинская, стоматологическая, офтальмологическая и страхование жизни
— Дни для общественных инициатив
— Помощь при фертильности и усыновлении
— Оплачиваемый саббатикал
— Гибкий оплачиваемый отпуск
— Ежемесячные выплаты на здоровье и благополучие
— Ежемесячные выплаты на профессиональное развитие
— Налоговые льготы на транспорт
— Полный комплект рабочего оборудования (ноутбук)
— Базовый годовой оклад в США от $96,500 до $151,000, точная сумма зависит от локации, навыков, опыта и внутреннего равенства
— Общий компенсационный пакет включает переменную часть, акции и широкий спектр льгот
Location: ES - Barcelona, Spain
We are looking for a
Client Engineer
in Barcelona, Spain, on a hybrid 3 days a week. We can support with visa sponsorship from any location.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
We are in the early stages of development on an ambitious, unannounced, cross-platform Strategy/MMO title, creating a team of talented and passionate game makers to join us on this exciting journey!
To help achieve our goals, we are looking for a Client Engineer focused on building and improving Real User Monitoring (RUM), client observability and telemetry capabilities within our Unity client. This role will help the project understand the real player experience in the game, transforming questions and needs from across the team into reliable, actionable signals.
What You’ll Do
Professional experience developing and operating live games with the Unity engine.
Excellent C# programming skills and strong knowledge of software engineering best practices.
Experience designing, implementing or evolving client-side monitoring, telemetry, observability or diagnostics capabilities for a live product.
Strong analytical and problem-solving skills, with the ability to turn ambiguous live-game issues into practical technical solutions.
Excellent communication and collaboration skills, including the ability to work effectively with technical and non-technical partners.
Experience working with multiple stakeholders in the development process; able to understand their goals and evaluate technical approaches that meet them.
Experience with version control, build tools and deployment pipelines.
Familiarity with software development methodologies such as Agile and Scrum.
Hands-on experience with AI-assisted development tools (for example, GitHub Copilot, Codex or Claude Code), and an understanding of how agentic workflows can augment engineering productivity.
What We’re Looking For
Professional experience developing and operating live games with the Unity engine.
Excellent C# programming skills and strong knowledge of software engineering best practices.
Experience designing, implementing or evolving client-side monitoring, telemetry, observability or diagnostics capabilities for a live product.
Strong analytical and problem-solving skills, with the ability to turn ambiguous live-game issues into practical technical solutions.
Excellent communication and collaboration skills, including the ability to work effectively with technical and non-technical partners.
Experience working with multiple stakeholders in the development process; able to understand their goals and evaluate technical approaches that meet them.
Experience with version control, build tools and deployment pipelines.
Familiarity with software development methodologies such as Agile and Scrum.
Hands-on experience with AI-assisted development tools (for example, GitHub Copilot, Codex or Claude Code), and an understanding of how agentic workflows can augment engineering productivity.
Bonus Points
Experience supporting a live mobile and/or PC game.
Experience collaborating with LiveOps, Community or player-support teams to investigate player-facing issues.
Experience with automated testing and continuous integration.
Knowledge of game design principles and user experience.
Familiarity with additional game engines, such as Unreal.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Yerevan, Armenia
Workplace: onsite
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a dedicated Senior Software Engineer to join our team in Armenia!
About the role:
We are looking for a senior generalist engineer. You will work across PHP, AngularJS, Go, Node, and SQL. Strong in PHP, able to pick up Go and Node as needed, able to work in a system you did not write.
You own features from design to production, write short design docs before non-trivial work, and work directly with product and QA. You already use agentic coding tools daily.
Senior here is not about years of experience. It is about how you operate, technically and with people:
Takes the hard tasks.
Picks up the unclear, risky, or unpopular problem and drives it until it is working in production for real users. Done means live, not a ticket status.
Flexible in solutions.
Has more than one way to solve a problem and chooses based on constraints, not habit.
Moves fast when it matters.
Knows when to ship quickly and when to slow down, and can tell the difference.
Communicates.
Explains decisions clearly, keeps people informed, raises problems early instead of late.
Gives and takes feedback.
Direct, specific, constructive. Not defensive when the feedback comes back.
Owns outcomes.
Not just the code, but whether the thing actually works for the people using it.
What you'll get to do:
Build and ship features across the stack: data model, API, UI.
Help split the monolith into services: define service boundaries, plan data migrations, roll out changes step by step without downtime.
Modernize legacy code where it pays off.
Write short design docs for non-trivial changes.
Own what you ship: monitoring, alerts, fixes.
Design schemas, write efficient queries, build reports operators depend on.
Review code and mentor.
What we're looking for:
Solid experience building and running production software at a senior level.
Strong in PHP; able to pick up Go and Node as needed.
Solid with relational databases: schema design, query performance, migrations on live data.
Experience improving a large legacy codebase incrementally.
Usage of agentic AI coding tools daily. You can show us how you plan work for an agent, where you trust it, and where you don't.
Writing tests and treating correctness especially seriously where money, commissions, and reporting are involved.
Writing clear design docs, tickets, and PR descriptions.
Communicating directly with product, QA, and non-technical stakeholders.
Working English, spoken and written.
Nice to have
Splitting a monolith into services in production.
Kubernetes and Cloudflare in daily operations.
LLM-backed features: pipelines, evaluation, self-hosted open-weight models, MCP servers.
Applied ML in production (recommendation or scoring).
Payments, fintech, or iGaming.
Web scraping at scale, anti-bot handling, proxies.
Here's what we offer:
Start with 24 days of annual leave, with 2 additional days added each year, up to 34 days by your fifth year with us.
Benefit from two Free Fridays each year, limited to one per quarter.
Access online learning platform like Udemy for Business, and a budget for external training.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Gym allowance.
Parking
Team-building activities in various locations.
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role and its impact
As our Data Science Manager, you will look after a small team of 3 Data Scientists within Marketing Data Science, and you will stay close to the data yourself. You will be the people manager for data scientists based in Australia, the UK and South Africa, while personally owning marketing measurement for North America, including campaign and event measurement, churn analysis and funnel effectiveness.
Your work shapes how quickly and how confidently marketing decisions get made at Xero. You will bring AI-driven insight generation and agentic analytics into everyday delivery, so the pod spends less time assembling reports and more time on the questions that move the business. You will also set the operating rhythm that helps a team spread across timezones prioritise well, share the load and keep delivery sustainable, and you will present complex analysis simply so that insight turns into decisions people act on.
The team and how they connect
Marketing Data Science helps Xero deliver digital, customer and marketing outcomes through insight that is increasingly AI-augmented. The wider team sits across Australia, New Zealand, the UK, South Africa and North America, so async ways of working, shared documentation and rotating meeting times are part of everyday life. You will work alongside other Data Science leads and partner closely with regional marketing teams, who rely on the pod as a thinking partner rather than a reporting service.
Initially, you will focus on
➤ Working across SQL, Python, BigQuery, Google Analytics, Mixpanel and GTM, with dashboards and visualisation tools that people genuinely use.
➤ Campaign and event measurement for North America, so marketing teams can see what is working and where to invest next.
➤ Churn analysis and funnel effectiveness work that shapes acquisition, retention, engagement and personalisation.
➤ Embedding AI-driven insight generation and agentic analytics into the pod's day to day delivery, reducing time to insight across regions.
Where and how you can work
This role is based in Vancouver, where our office is set up for collaboration, focus work and connection, with meeting rooms, quiet spaces and desks ready whenever you drop in. We work flexibly and take a hybrid approach, and Boost Days are our weekly in-office days with catered meals and activities that support local small businesses.
Here are some of the things we are looking for
➤ You will bring practical marketing measurement experience across campaigns, events, churn and funnel effectiveness, and you will Go Further by turning findings into recommendations people can act on.
➤ Working knowledge of SQL, solid Python, and a strong foundation in statistics, experimentation and causal thinking, with familiarity with Google Analytics, Mixpanel and BigQuery, form part of your everyday toolkit.
➤ You will Go Fast by using AI-driven and agentic analytics to cut the time it takes to get from question to insight.
➤ Coaching people you rarely share a timezone with comes naturally to you, and you will Go Together by creating rhythms that keep everyone connected and supported.
➤ Your communication flexes easily between technical and non-technical audiences, and between local and global ones.
➤ Comfort with ambiguity and loose direction will help you Go Bold, shaping what the team looks at next rather than waiting for the brief.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is $140,000 - $190,000 CAD.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Onchain Data Team
The Onchain Data team builds the core data and technology infrastructure behind OKX Web3. We connect to diverse blockchain networks and collect, process, govern, interpret, and serve large-scale onchain data, delivering accurate, real-time, and reliable capabilities to Wallet, DEX, Explorer, Risk, CeFi, and AI products.
Our scope includes, but is not limited to:
Multi-chain data ingestion, parsing, computation, and unified data models;
Data capabilities for onchain assets, transactions, addresses, tokens, contracts, and projects;
Blockchain explorers, the Project Marketplace, Onchain Data APIs, bots, and agents;
Labels, risk detection, risk-control data, and security investigation capabilities;
DEX trending rankings, token scoring, and other onchain data products;
Global multi-region deployment, high-availability architecture, performance optimization, and system reliability;
Deep application of AI in engineering, data analysis, risk investigation, and intelligent operations.
You will work on challenges involving heterogeneous chains, large-scale data, real-time computation, high concurrency, high availability, data accuracy, and complex cross-functional collaboration. Your work can directly improve user experience, asset security, and business growth.
What You May Work On
This is a broad hiring track rather than a single fixed role. Your responsibilities will be matched to your strengths, experience, and interests, and may include one or more of the following:
Design, build, and evolve onchain data infrastructure, data services, or business systems, taking ownership of the quality and outcomes of critical modules.
Build multi-chain ingestion, real-time and batch computation, data governance, search, storage, and serving capabilities, continuously improving data accuracy, completeness, and freshness.
Contribute to blockchain explorers, the Project Marketplace, onchain assets, labels, risk control, DEX rankings, token scoring, and related platforms or products.
Identify critical technical and business problems, make sound judgments, design solutions, coordinate resources, drive execution, and review outcomes.
Build highly available, high-performance, scalable global systems, while continuously improving reliability, cost efficiency, delivery efficiency, and user experience.
Use AI tools deeply and explore agents, intelligent investigation, engineering automation, and intelligent operations, turning successful practices into reusable team capabilities.
Collaborate with product, data, security, algorithm, operations, and engineering teams to drive cross-functional initiatives to completion.
What We Value Most
Hunger — Curiosity and Drive
You stay curious about AI, Web3, emerging technologies, and new business domains, and can learn unfamiliar areas quickly.
You do not wait for instructions when facing a problem; you proactively understand the context, identify solutions, and drive execution.
You go beyond completing assigned tasks and continue to ask about outcomes, user value, and opportunities for improvement.
Cognition — Cognitive Ability and Judgment
You can quickly understand complex technical and business problems, build a structured mental model, and identify the core issue and key trade-offs.
When information is incomplete or the situation is uncertain, you can form sound judgments based on facts and logical reasoning.
You can compare the value, cost, risk, and long-term impact of different options, clearly explain your rationale, and turn decisions into executable plans and results.
What We Are Looking For
Strong computer science fundamentals and coding ability in at least one mainstream programming language, such as Java, Go, Python, or C++.
Clear logical thinking and strong problem decomposition skills, with the ability to independently solve complex technical or business problems.
Hands-on experience in one or more of the following areas:
Backend and distributed systems;
Real-time or batch data processing, data platforms, search, and storage;
High-concurrency, high-availability systems, and reliability engineering;
Risk control, security, strategy, or data analysis;
AI agents, LLM applications, or engineering productivity.
A strong sense of ownership and accountability, with the ability to drive initiatives through to measurable outcomes.
Open, direct, and effective communication, with a willingness to solve problems across teams.
Strong learning ability and growth potential. We value solid engineering fundamentals, but do not use mastery of one specific framework or middleware stack as the sole hiring criterion.
Preferred Qualifications
Experience with Web3, public blockchains, onchain data, wallets, DEXs, blockchain explorers, or smart contracts.
Familiarity with one or more blockchain technology models, such as EVM, UTXO, or Move.
Experience with large-scale data processing, stream processing, databases, messaging systems, caching, or search systems.
Experience in fintech, risk control, security, e-commerce, advertising, recommendation systems, or other complex internet businesses.
Proven examples of using AI tools to solve real problems and turning solutions into engineered or scalable capabilities.
Ability to work in English, or experience building global and multi-region systems.
Demonstrated technical judgment, business impact, or zero-to-one ownership in previous projects.
The Kind of Candidate We Hope to Meet
You can clearly explain the most complex problem you have solved, how you formed your judgment, and how you drove the solution to completion.
You have one or more clear strengths. We do not expect experience in every area, but we value meaningful depth or exceptional potential in at least one direction.
You are willing to understand users and business context instead of passively receiving requirements.
You are open to unfamiliar domains and can use AI and team collaboration to close knowledge gaps quickly.
You remain constructive in changing or uncertain environments and can keep moving work forward.
Why Join Us
Build core onchain data infrastructure for OKX Web3, directly supporting global users and multiple strategic businesses.
Work deeply with diverse blockchain technologies, onchain data systems, and real-world Web3 use cases.
Solve challenging engineering problems involving large-scale data, real-time computation, high availability, and global deployment.
Explore the intersection of AI and Onchain Data, applying frontier technologies to data, risk control, products, and engineering workflows.
Own meaningful problem spaces with the autonomy to identify issues, make judgments, and drive outcomes end to end.
Access career opportunities across Mainland China, Hong Kong SAR, and Singapore.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the Role:
Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 200 team members who serve the 400,000+ (and growing) active professionals on our marketplace. As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team.
Your responsibility is to provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you can coach your agents effectively.
This is a fully remote position. Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed.
Day-to-Day Responsibilities:
- Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%
- Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations
- Occasionally handling angry customer escalations
- Ensure schedule adherence by agents and desired productivity levels
- Maintaining coaching logs and providing regular written feedback to agents
- Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect
- Listen to team members’ feedback and resolve any challenges or conflicts
- Initiate consequence management steps in the case of low-performing team members
- Delegate tasks to high potential team members to build a culture of learning and development in the team
- Suggest and lead team building activities for team motivation
EXPERIENCE
- 2+ years of coaching experience – Demonstrated success coaching individuals through structured feedback, development planning, and performance improvement.
- 2+ years of people management experience – Experience leading customer support teams, driving performance, engagement, and accountability.
- 2+ years of customer support experience – Strong foundation in delivering exceptional customer service and resolving complex customer issues.
WHAT SUCCESS LOOKS LIKE IN WORKER OPERATIONS
- Customer obsessed – Puts workers at the centre of every decision and consistently delivers a world-class experience.
- Data-driven problem solver – Uses data, trends, and root cause analysis to identify issues and deliver sustainable improvements.
- Thrives in ambiguity – Adapts quickly to changing priorities, products, and processes while maintaining high performance.
- Communicates with clarity – Shares information proactively, aligns stakeholders, and provides clear, actionable feedback.
- Bias for action – Takes ownership, moves with urgency, and focuses on delivering outcomes over perfection.
- Continuously learns – Quickly develops expertise in new tools, products, and processes, applying that knowledge to improve both personal and team performance.
- Raises the talent bar – Invests in coaching, challenges others to improve, and builds a culture of accountability and excellence.
- Resilient under pressure – Maintains sound judgement and consistent execution during periods of high volume, incidents, and operational change.
System Requirements
- Minimum 15Mbps wired internet connection
- Minimum i5 processor or equivalent
- Minimum 12GB Ram
- Quiet working environment
- Steady power and internet connection
HIRING PROCESS
- Application Review
- Case Study
- First Round Interview/Case Discussion
- Interview with Head of Worker Support
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
География найма не уточнена
Dublin, Ireland
seniorГеография найма не уточнена
ОфисSingapore
ОфисSingapore
ГибридSan Francisco
seniorEuropean Union, Kazakhstan, Georgia, Armenia, Serbia
ГибридseniorSingapore; Indonesia; Kuala Lumpur, Malaysia
ГибридseniorSingapore; Kuala Lumpur, Malaysia; Indonesia
УдалённоWe welcome candidates from all backgrounds and encourage you to apply
ES - Barcelona, Spain
ОфисseniorYerevan, Armenia
ГибридYou will also set the operating rhythm that helps a team spread across timezones prioritise well, share the load and keep delivery sustainable, and you will present complex analysis simply so that insight turns into decisions people act on; ➤ Coaching people you rarely share a timezone with comes naturally to you, and you will Go Together by creating rhythms that keep everyone connected and supported
seniorHong Kong, Hong Kong SAR; Singapore, Singapore
УдалённоleadTeam members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed