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Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia We are hiring in Latin America! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite a strategic, results-driven, and people-focused Delivery Director with deep expertise in delivery and project management to join our team. You’ll lead Dev.Pro’s delivery operations, ensure exceptional service, and support business growth across several major client accounts in industries such as FinTech, Retail, and Hospitality. You’ll also shape and optimize delivery processes to drive efficiency and quality, while fostering a strong culture and high engagement within your teams. 🟩 What's in it for you: Drive delivery excellence for Dev.Pro’s major accounts, leading distributed teams to deliver high-quality solutions Work closely with clients in FinTech, Retail, and Hospitality, gaining expertise in complex, innovative projects and industry best practices Develop and enhance your leadership, delivery management, client engagement, operational strategy, and technical skills 🧩 Key responsibilities and your contribution In this role, you’ll drive operational excellence across delivery teams while ensuring client satisfaction and supporting account growth. Lead delivery for major client accounts, ensuring high-quality, timely solutions Align with clients on project and program outcomes, monitor satisfaction, and manage escalations Propose innovative improvements to processes, tools, technology, and suggest new business/project ideas to clients Maintain relationships with senior client stakeholders and identify opportunities within existing accounts Participate in revenue and margin planning; organize workload planning and optimal resource utilization Align delivery costs with revenue plans to achieve margin targets Collaborate with CTO and Marketing to develop and promote new technical capabilities and service offerings Support Sales with presentations, proposals, pricing, and contract negotiations Launch new accounts, coordinating staffing and aligning processes with client expectations Represent the company at client meetings, networking, and industry events Ensure managers address people issues, provide feedback, monitor performance, and develop careers Coordinate with HR and Training on people policies, compensation, bonuses, and training ✅ Is that you? 10+ years of project and program management in software product or IT (application management) Experience managing 100-150+ people and $10–15M annual budgets across teams and projects Leadership, change advocacy, and effective communication, including executive interaction skills Experience hiring, developing, and retaining technical and managerial talent Strategic thinking, decision-making, and accountability 7+ years managing outsourced engineering or IT service delivery to external clients Advanced knowledge of SDLC and project management Operational management of delivery services to achieve CSAT and profitability targets Knowledge of delivery metrics (profitability, utilization, customer satisfaction, quality) Process design and optimization with experience building systems from scratch Pre-sales participation and strategic stakeholder engagement Experience supporting upselling to new and existing accounts through proactive proposals Financial management and strategic planning skills Creativity, initiative, and problem-solving with a structured approach to operations and delivery Desirable: Experience in Retail, Hospitality, or FinTech Certifications such as PMP, SAFe, or ITIL Working knowledge of cloud computing, data management, and full-stack engineering Software engineering background with practical development experience Experience in software product companies (ISVs), managing large enterprise accounts and distributed, multinational teams Talent development experience, including mentoring managers and building mature teams Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Minsk, Belarus As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners , leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for a Senior System Engineer to join our Engineering Team. Unlock your full potential as a Senior System Engineer . In this senior, hands-on role, you will help move our partner's Infrastructure & Operations toward a platform engineering model, building reusable, self-service infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring and application environments. You won't just keep systems running; you will automate and standardize infrastructure workflows, develop internal tooling and APIs, and improve how Kubernetes, CI/CD, networking and observability work together. If you have deep Linux and Kubernetes experience, think in reusable systems rather than one-off scripts, and enjoy solving complex production issues, we would love to hear from you! Key Responsibilities Platform Engineering & Transformation: Help evolve Infrastructure & Operations toward a platform engineering model. Workflow Automation & Standardization: Standardize and automate infrastructure workflows and reduce manual provisioning. Core Capabilities & Provisioning: Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments. Internal Tooling & Lifecycle Management: Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management. Ecosystem & Tooling Integration: Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems. Architectural & Technical Design: Participate in architecture and technical design of platform and infrastructure services. Reliability & Performance Engineering: Improve reliability, scalability, and operational simplicity of production infrastructure. Troubleshooting & Incident Investigation: Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems. Observability & Diagnostics: Improve observability, diagnostics, and troubleshooting capabilities. Cross-Functional Collaboration: Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units. Documentation & Best Practices: Standardize common infrastructure solutions and document how they should be implemented and used. Technology Innovation & Developer Experience: Evaluate and introduce technologies that improve developer experience and infrastructure efficiency. Requirements 5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles. Strong Linux administration and troubleshooting skills. Good understanding of production infrastructure, networking and distributed systems. Hands-on experience operating Kubernetes in production . Practical experience with Infrastructure as Code and configuration management , using Terraform, Ansible or similar tools. Experience with CI/CD and infrastructure automation workflows. Programming or strong scripting skills in Python, Go, Java, Bash or similar. Experience with monitoring and observability systems. Understanding of secrets management and secure infrastructure access patterns. Experience integrating infrastructure systems through APIs. Ability to design reusable infrastructure solutions instead of one-off automation. Strong systems thinking and ability to troubleshoot complex cross-system issues. Ability and willingness to learn new infrastructure and platform technologies. Nice to Have Experience with GitOps approaches and tools. Experience with Crossplane, Kubernetes operators or controllers . Experience with Vault or similar secrets management platforms. Experience with Kafka, PostgreSQL, Redis or ClickHouse . Experience with Proxmox, VMware or public cloud platforms . Experience developing internal infrastructure tools, APIs or self-service capabilities . Soft Skills Strong analytical thinking and technical curiosity. Ownership and responsibility. Pragmatic approach to automation and engineering. Ability to work independently on ambiguous technical problems. Good communication and documentation skills. Willingness to remain hands-on and share technical knowledge. Benefits Enjoy 5 health days to focus on your well-being. Take advantage of 25 paid calendar vacation days to explore, relax, and unwind. Get a $30 net per month sports compensation to stay active and healthy. Benefit from top-notch medical insurance for peace of mind. Indulge in a variety of snacks available in the office. Join us for exciting corporate events that foster team spirit and fun!

Location: Minsk, Belarus As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners , leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for a Senior Infrastructure Engineer to join our Engineering Team. Step into a high-impact role as a Senior Infrastructure Engineer . You will run and maintain our partner's Linux (Debian and Rocky Linux) and Proxmox VE infrastructure, owning the full lifecycle of virtual machines from provisioning and migration to upgrades and decommissioning. You won't just keep servers healthy; you will plan production maintenance and major upgrades, manage backup, restore and disaster recovery, and automate repetitive work with Ansible and scripting. If you are careful with production changes, love troubleshooting across compute, storage and networking, and take real ownership, we would love to hear from you! Key Responsibilities Linux System Administration: Operate and maintain Linux infrastructure based on Debian and Rocky Linux. Virtualization & Cluster Management: Operate and maintain Proxmox VE clusters and virtual machines. Virtual Machine Lifecycle: Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning. System Updates & Upgrades: Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades. Production Maintenance Planning: Plan and execute infrastructure maintenance activities in production environments. Data Protection & Disaster Recovery: Manage VM/server backup and restore processes and validate recovery procedures. Infrastructure Troubleshooting: Troubleshoot infrastructure issues across compute, storage, operating systems, and networking. Automation & Scripting: Automate repetitive operational tasks using Ansible and scripting. Infrastructure Migrations: Participate in infrastructure migrations and production changes. Change Management & Risk Mitigation: Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes. Requirements 5+ years of hands-on experience with Linux infrastructure. Strong knowledge of Debian / Rocky Linux . Hands-on production experience with Proxmox VE , KVM/QEMU and Proxmox clusters. Good understanding of cluster concepts including quorum, Corosync and failure scenarios . Strong practical experience with ZFS , including pools, datasets, snapshots, replication, disk replacement and failure recovery. Experience with VM migration and live migration. Experience performing Linux and Proxmox updates/upgrades. Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo. Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics. Hands-on experience with backup and restore, including recovery after VM or server failures. Understanding of backup, snapshot and replication concepts. Experience with Proxmox Backup Server or similar solutions. Practical experience with Ansible , Bash and Git. Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues. Nice to Have Experience with shared or distributed storage systems , such as Ceph, SAN, iSCSI, NFS or similar solutions. Python. Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana. Experience with physical servers and data center hardware. Hardware RAID / HBA. IPMI / iDRAC / iLO. Experience participating in disaster recovery or infrastructure migration projects. Soft Skills Strong ownership and responsibility. Careful approach to production changes. Ability to troubleshoot complex infrastructure issues independently. Good documentation and communication skills. Focus on automation, reliability and operational simplicity. Benefits Enjoy 5 health days to focus on your well-being. Take advantage of 25 paid calendar vacation days to explore, relax, and unwind. Get a $30 net per month sports compensation to stay active and healthy. Benefit from top-notch medical insurance for peace of mind. Indulge in a variety of snacks available in the office. Join us for exciting corporate events that foster team spirit and fun!

Location: Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the team Agent Experience builds the AI-powered backend services that power agent-assist tooling on our Astra support surface — helping support agents resolve customer, merchant, and Dasher issues faster. We sit at the intersection of LLM-backed product features and high-volume, latency-sensitive support infrastructure. What you'll do Build and maintain backend services for agent-assist features on Astra, taking on feature-level work with increasing independence. Translate requirements into working code: design the feature-level approach, write an RFC when the change affects other engineers, and implement it end-to-end. Integrate with LLM-backed features — wiring up prompt/completion calls, handling provider responses, and validating output quality and correctness. Break down assigned project work into tasks, provide accurate estimates, and keep your own progress and dependencies on track. Apply AI tooling thoughtfully to your own workflow (coding, testing, review) and critically evaluate its output rather than taking it at face value. Participate in code review — both giving and receiving — to help the team hold a high bar for correctness, quality, and standards compliance. Collaborate with senior engineers and partner teams to clarify problem definitions, unblock yourself, and flag risks or blockers early. What we're looking for Solid backend engineering fundamentals in Go, with experience shipping and maintaining production services. Exposure to LLM-powered features in production (prompt/completion integration, provider APIs) is a plus — we'll ramp you up if you haven't worked with this directly. Ability to independently own feature-level work: from a written requirement to tested, shipped code. Comfort working in a domain with multiple chat/support surfaces — willingness to trace issues to the right service rather than guessing. Clear technical writing (RFCs for feature-level decisions) and good judgment about when to ask for help versus push forward. 2–4 years of backend engineering experience, with a track record of growing ownership and scope. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Sunnyvale, CA; United States - Remote Workplace: remote We have an immediate opportunity for an organized undergraduate student to join our IT and Security team as AI & Operations Intern.   Our Intern will have an opportunity to accelerate their personal and professional growth through a professional learning environment.   About You Under the direction of our VP of IT and Security, our Intern will add value and contribute to key IT and Security projects.   Duration:   We anticipate this position will work 40 hours per week and can be based in our Sunnyvale, CA office or remotely in the US. What You'll Do (aka Responsibilities) Claude Skill Development Design, build, and test Claude skills (SKILL.md) for IT and Security workflows, including writing skill descriptions, step-by-step instructions, and prompt logic that integrates with Azul's connected MCP servers. AI Agent Design and Deployment Assist in scoping, building, and iterating on AI agents that automate repetitive IT and Security tasks, including tool selection, prompt engineering, and testing against real-world scenarios. MCP Connector Integration and Testing Configure and validate MCP connector integrations (Slack, Atlassian, Asana, M365, Salesforce) within Claude, documenting tool behavior and flagging gaps or security considerations. Security Operations Support Support the Security team with log review, alert triage, and incident documentation across Okta, Microsoft Purview, and Defender, following established investigation playbooks. IT Operations and Helpdesk Assistance Assist with hardware procurement tracking, onboarding/offboarding tasks, Jamf device management, and SaaS access requests under the direction of the IT Operations team. Documentation and Knowledge Base Maintenance Create and maintain internal documentation for AI tools, security procedures, and IT runbooks in Confluence, ensuring accuracy and accessibility for team members. What You'll Bring (Education, Skills, Qualifications) Education: Currently enrolled in an Undergraduate degree program majoring in Engineering, Information Technology, Physics or appropriate degree with a minimum overall GPA of 3.4 Excellent organizational and time-management skills Able to effectively manage competing priorities Excellent written and verbal communication skills Additional Details Duration:  8-12 weeks Weekly hours:  40 Location:  Sunnyvale, CA or Remote, US We offer compensation where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The hourly pay for this job is $25.00.  Individual hourly pay is determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE As Docker continues its rapid growth, we're seeking an inspiring and experienced Director of Partner Solution Engineering to lead a world-class team. Docker helps organizations solve complex challenges in modern software supply chains, security governance, and AI-driven development. This role offers the opportunity to shape how our strategic partners, including ISVs, CSPs, SIs, and VARs, adopt and deliver transformative technologies that make developers more productive and secure. As Director of Partner Solution Engineering, you will lead a high-performing technical organization responsible for driving partner enablement, joint go-to-market initiatives, and technical excellence across Docker's partner ecosystem. You will collaborate closely with Partner Sales, Technical Alliances, Product, and Engineering to develop scalable technical partnership strategies that help partners successfully integrate, sell, and deliver Docker's platform. Your focus will be on enabling your team to drive partner technical readiness, co-innovation, and mutual customer success while building repeatable models for partner engagement at scale. _______________________________________________________________________ KEY RESPONSIBILITIES LEADERSHIP & TEAM DEVELOPMENT - Lead, develop, and inspire a team of Partner Solution Engineers, ensuring professional growth and high performance across multiple partner segments (ISVs, CSPs, SIs, VARs). - Build and scale the Partner SE organization to support Docker's expanding partner ecosystem and geographic coverage. - Foster a culture of innovation, collaboration, and continuous learning focused on partner success and technical excellence. - Coach, mentor, and empower your team to engage effectively with diverse partner organizations and communicate complex technical concepts clearly. PARTNER ENABLEMENT & TECHNICAL STRATEGY - Establish repeatable processes and programs for partner technical enablement, including scalable learning paths, certifications, technical deep-dives, and integration workshops. - Design and deliver both 1:1 strategic enablement for key partners and 1-to-many programs that drive adoption across the broader partner ecosystem. - Create technical content, integration guides, architectural diagrams, reference architectures, and enablement videos tailored for partners. - Develop partner-specific technical sales plays, solution validation frameworks, and proof-of-value methodologies that highlight Docker's differentiated value. JOINT GO-TO-MARKET EXECUTION - Partner with the Partner Sales organization to drive joint account planning, co-selling opportunities, and "sell-with" and "sell-through" motions. - Guide partners through solution design, technical validation, and evaluation processes to achieve joint customer success and sales goals. - Support product positioning and technical validation during joint sales engagements, ensuring clarity on what's GA and ready for delivery. - Define and track metrics for partner technical readiness, engagement quality, and revenue impact. PRODUCT & ALLIANCE COLLABORATION - Collaborate with Product and Engineering teams to share Voice of the Partner, influencing roadmap priorities and co-building initiatives. - Guide beta/EAP program participation with strategic partners, gathering feedback on new features and integration requirements. - Work closely with the Technical Alliances team on roadmap alignment, technical integrations with CSPs and ISVs, and partner-driven feature requests. - Champion regional partner technical needs and priorities in internal planning discussions (FedGov, EMEA, APAC). CROSS-FUNCTIONAL LEADERSHIP - Collaborate with Field SEs to ensure alignment with market-specific requirements, share learnings, and avoid duplication of effort. - Partner with Marketing to support partner events, conferences, webinars, and demand generation programs. - Work with Sales leadership to define partner success metrics, performance standards, and technical excellence measures. - Represent Docker at partner events and conferences as a technical expert and evangelist. OPERATIONAL EXCELLENCE - Create an environment of continuous improvement focused on partner outcomes, operational excellence, and scalable processes. - Develop internal enablement programs that enhance partner SE capabilities and share best practices across teams. - Establish tools, systems, and workflows that enable efficient partner engagement and measurement. - Build strong feedback loops to iterate on enablement strategies based on data-driven insights and partner performance. _______________________________________________________________________ QUALIFICATIONS REQUIRED - 8+ years of experience leading technical partner engineering, partner solutions, or pre-sales teams for distributed systems, developer platforms, or cloud infrastructure companies. - Proven success in guiding teams that support channel partnerships, strategic alliances, and joint go-to-market initiatives. - Minimum of 5 years in management, including hiring, mentoring, and scaling high-performing partner-facing technical teams. - Deep understanding of partner ecosystems including ISVs, CSPs (AWS, Azure, GCP), Systems Integrators, and VARs. - Strong experience in software supply chain security, security governance, DevOps, DevSecOps, or developer productivity technologies. - Deep technical understanding of containerization, cloud-native architectures, CI/CD pipelines, and developer tools. - Demonstrated ability to build scalable partner enablement programs (technical learning paths, certifications, workshops). - Excellent communication and executive presentation skills, with the ability to build trust across technical and business audiences at both partner and customer organizations. - Strong strategic thinking with proven ability to influence cross-functional teams and drive complex initiatives. PREFERRED - Operational experience with Docker, Kubernetes, or similar container-based platforms. - Experience with application security principles and securing the software supply chain, including SBOMs, image scanning, and secure delivery pipelines. - Background in software development, scripting, or infrastructure-as-code. - Experience enabling developer productivity through coding assistants, AI integrations, or AI agent development. - Familiarity with partner operations tools including Salesforce and enablement platforms like MindTickle. - Experience working in both direct and channel sales models, understanding the nuances of partner-led vs. partner-assisted sales. - Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). - Willingness to travel (~30% expected) to support key partner engagements and events. _______________________________________________________________________ WHAT SUCCESS LOOKS LIKE 30 DAYS - Successfully onboard, gaining familiarity with Docker's platform, partner ecosystem, and partner go-to-market strategy. - Establish relationships with your team, Partner Sales, Technical Alliances, Field SE leadership, and key cross-functional partners. - Begin shadowing partner calls, reviewing existing enablement materials, and understanding current partner technical capabilities. - Learn tooling (Salesforce, Looker, Docker platform, PRM) and connect with internal stakeholders. 90 DAYS - Develop and align a 12-month strategic plan with Partner Sales, Technical Alliances, and Product leadership. - Begin executing key initiatives focused on improving partner technical readiness, enablement program quality, and joint sales effectiveness. - Lead enablement sessions for selected strategic partners and support joint-account planning activities. - Produce initial partner-facing technical content and establish your voice as a technical leader in the partner ecosystem. 1 YEAR - Scale and enable a high-impact Partner Solution Engineering organization that drives measurable partner success and revenue growth through the channel. - Own the technical strategy for one or more partner segments with documented processes, metrics, and success stories. - Become a trusted advisor across Partner Sales, Product, Engineering, and Technical Alliances by championing partner insights and technical excellence. - Demonstrate quantifiable improvements in partner technical closure rates, joint sales velocity, and partner satisfaction scores. - Build a reputation as a thought leader in the partner ecosystem, representing Docker effectively at partner events and conferences. _______________________________________________________________________ WHY JOIN DOCKER Docker is at the forefront of developer productivity and software supply chain security. As Director of Partner Solution Engineering, you'll have the opportunity to: - Shape the technical strategy for how Docker scales through its partner ecosystem - Build and lead a world-class team of Partner Solution Engineers - Work with industry-leading partners including major cloud providers, security vendors, and global system integrators - Influence product direction based on partner and customer insights - Make a measurable impact on Docker's growth through the channel - Collaborate with passionate, talented teams across Sales, Product, Engineering, and Alliances This is a high-impact leadership role for someone who thrives at the intersection of deep technical expertise, strategic partnership development, and team building. If you're excited about enabling partners to deliver exceptional outcomes for joint customers while building a best-in-class Partner SE organization, we'd love to hear from you. Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. Canada: CA$327.6K– CA$468K OTE United States: $226.1K – $323K OTE ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Strategic Account Executive on our Regulated Verticals team. About the job This position is needed to lead relationships and complex solution selling across Twilio’s Customer Engagement Platform, including Messaging, Voice, Email, Segment CDP, Trust & Identity (Verify, Lookup), and Flex. You will drive revenue growth and build strategic, executive-level partnerships with top enterprise financial services and FinTech organizations. As a trusted advisor, you will navigate domain-specific use cases like fraud prevention and personalized engagement while collaborating across Product, Compliance, Finance, and Engineering. Responsibilities In this role, you’ll: Manage and expand some of our most important Regulated Verticals customer accounts. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio. Serve on a cross-functional account team with representatives from product, finance, support, and services teams. Run a disciplined forecast, consistently achieve goals, and present guidance to executive management. Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization. Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practices Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales. Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers. Accountable for relationship management, cross sells, upsells and solutions consulting. Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. Analytical account development strategy based on using data to find opportunities and prove value. Demonstrated track record of managing business forecasts and financial models. Entrepreneurial mindset with appetite to define process and build programs. Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers. Excellent verbal and written communication skills. Bachelor’s Degree or equivalent years of experience. Desired: Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms. Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. Software, SaaS, CPaas or PaaS selling experience Location This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00. Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00. Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until October 20th, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO At Sierra, we are building a fast-scaling, mission-driven AI company where people are at the center of everything we do. As our People Programs Manager, you will design, build, and operationalize the programs and processes that shape the employee experience across Sierra globally. You’ll play a critical role in helping us create clarity, alignment, and belonging as we grow — ensuring Sierra remains a world-class place to work. - Support the design, launch, and execution of Sierra’s core people programs including onboarding, manager training, targeted development initiatives, and more. You’ll build scalable, repeatable processes to strengthen existing programs and be part of the development and launch of new programs such as feedback, performance, engagement, recognition, and more. - Partner closely with HR, Legal, Finance, and business leaders on company-wide people programs, ensuring all programs meet the needs of the business and are executed with operational excellence and compliance. - Advise and support employees and leaders by providing clear guidance on people policies, programs, and best practices, backed by strong documentation and communication. - Use data and insights to measure, iterate, and evolve programs, while staying ahead of trends in People Ops and employee experience. WHAT YOU’LL BRING - 5+ years of experience in People Programs, People Operations, or a related people-focused function within high-growth environments. - Experience designing and scaling people programs across the employee lifecycle in fast-moving, global technology companies. - Strong communication and relationship-building skills — able to partner effectively with executives, managers, and cross-functional teams. - Exceptional program and project management capability, with the ability to drive complex initiatives from concept to execution. - Analytical and systems-thinking mindset, comfortable using data, tooling, and process design to improve operational efficiency. - A passion for building clarity, culture, and connection in a rapidly evolving startup environment. EVEN BETTER… - Experience supporting or designing programs for global teams across multiple regions. - Familiarity with HR tools and platforms (HRIS, onboarding systems, performance tools, etc.). - Background in organizational development, employee experience, or Learning & Development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Data Engineer supporting Billing & Payments Engineering, you’ll join the Finance Data Engineering team and build the foundation for accurate, scalable billing and revenue data across Anthropic. You’ll work closely with Billing Engineering, Finance and Accounting, as well as Product and other partners, to turn billing and payments data into reliable metrics, reporting and insights. You’ll make sure teams have trustworthy data that scales with our growth, and you’ll lead your own projects to enable self-serve insights that help teams make data-driven decisions. Key responsibilities Partner with Billing Engineering, Finance and Accounting to understand their data and reporting needs, and translate them into technical requirements Design, build and maintain data models and pipelines in dbt that transform raw billing, usage and payments data into canonical datasets Own revenue data accuracy and reconciliation, making sure billing, usage and revenue data tie out across systems Define success metrics for billing systems, and build the data models and monitoring to track them Set data integrity standards and SLAs for timely, accurate delivery of billing and revenue data Share on-call and data operations responsibilities for Finance Data Engineering pipelines Build dashboards and self-serve data products that track core metrics and deliver insights across the company Promote best practices for dbt, data modeling and SQL Influence the Billing Engineering roadmap from a data systems perspective Build a thorough understanding of our data models and data architecture Minimum qualifications Experience as a Data Engineer, Analytics Engineer or in a similar role Experience with SQL and Python, and building multi-step data pipelines with tools like dbt Experience with workflow orchestration tools like Airflow, and version control with GitHub Familiarity with billing concepts such as invoicing, payments, credits, refunds and subscriptions, and experience working with data from billing systems Experience building dashboards and reporting in tools like Hex for multiple cross-functional teams Ability to prioritize and deliver practical solutions quickly Willingness to solve problems end to end, including work beyond the original scope Ability to define next steps and keep work moving when requirements are unclear Interest in Anthropic’s mission of building safe and beneficial AI Preferred qualifications 5+ years of experience as a Data Engineer, Analytics Engineer or in a similar role Experience partnering with billing, finance or accounting teams on revenue metrics and reconciliation Experience building an analytics or data engineering function from an early stage The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for how software gets built, verified, and trusted. Every day, millions of developers pull images, install dependencies, and ship builds to production. Each of those steps is a place where something can go wrong, or be made to go wrong. Compromised base images, malicious packages, tampered build steps, unsigned artifacts moving through pipelines nobody is watching. The industry calls this the software supply chain, and it has become one of the most consequential unsolved problems in software engineering. This role sits in Docker and Ecosystems, the group that owns Docker’s most well known products and our emerging content and SDLC business. You will own the technical strategy for secure software delivery across all of it, defining what verifiable, tamper-resistant software delivery looks like at Docker's scale, then driving the architecture that makes it real for every developer and every enterprise customer using our products. You will set multi-year technical direction, make architectural decisions that shape Docker's product portfolio, and work directly with the SVP of Engineering and executive team on strategy. You will not manage people. You will change what the industry considers table stakes. _______________________________________________________________________ WHAT YOU'LL DO TECHNICAL VISION AND STRATEGY - Lead multi-year technical vision for build security and supply chain across Docker Desktop, Hub, Hardened Images, Verified Publishing, and monetization platforms. - Define and sequence "trusted by default" architecture for 20M developers. - Partner with the SVP of Engineering to convert commercial strategy into multi-year technical roadmaps. - Establish company-wide architectural principles and security standards. - Identify high-leverage platform investments that enhance security across all Docker products. - Proactively position architecture ahead of evolving supply chain threats and regulatory demands. BUILD SECURITY ARCHITECTURE Architect systems to detect and prevent build-process threats like compromised dependencies, malicious steps, tampered artifacts, and untrusted images. - Design provenance and attestation infrastructure ensuring Docker artifacts carry verifiable build history. - Define artifact signing, verification, and policy enforcement across local workflows and CI/CD pipelines. - Architect SBOM generation, dependency analysis, and vulnerability intelligence for complete software visibility. - Align with and help shape emerging supply chain security standards. - Ensure security controls remain fast and unobtrusive so developers keep them enabled. SDLC AND DEVELOPER WORKFLOW INTEGRATION - Architect how Docker's security capabilities integrate across the full software development lifecycle, from local development through CI/CD to production deployment - Design the interfaces and contracts that let Docker's tooling embed into the pipelines, registries, and platforms customers already run, rather than asking them to rebuild around us - Define the developer experience for security tooling, where the secure path is the fast path and the default path - Architect policy and enforcement models that satisfy enterprise security and compliance requirements without fragmenting the developer workflow - Drive convergence of security capabilities across Docker products, replacing product-specific implementations with shared platform primitives TECHNICAL EXCELLENCE AND INFLUENCE - Work with leaders across engineering to drive strategy and execution - Mentor and develop Staff and Principal engineers, raising the technical bar across the organization - Represent Docker's security architecture externally through blog posts, conference talks, standards bodies, and technical community engagement - Participate in executive-level discussions, providing architectural perspective on business decisions - Take part in on-call rotation for your team, respond to incidents, debug production issues, and drive continuous improvement of system reliability _______________________________________________________________________ WHAT YOU'LL BRING DOMAIN EXPERTISE - 12+ years of software engineering experience specializing in build security, software supply chain security, or SDLC tooling - Deep understanding of build process threat models across dependencies, environments, artifacts, and pipelines, along with effective mitigations - Architectural experience in artifact signing, attestations, SBOMs, dependency security, CI/CD security, base image trust, or vulnerability intelligence - Practical knowledge of supply chain security frameworks and standards - Expertise in API design, service architecture, and scalable system integration - Proven record delivering large-scale distributed systems for millions of users and enterprise customers - Experience with major cloud platforms (AWS, GCP, Azure) and modern infrastructure - Bachelor's degree in CS, Engineering, or equivalent practical experience STRATEGIC AND BUSINESS IMPACT - Proven track record creating strategic technical plans that enable revenue, expansion, or enterprise deals - Experience converting business strategy into technical architectures and roadmaps - Understanding of SaaS business models, enterprise sales, and how security impacts commercial outcomes - Experience leading build-vs-buy decisions for core platform components LEADERSHIP AND INFLUENCE - Ability to lead large, cross-company technical initiatives across multiple engineering teams - Experience partnering with VPs and executives to define and execute technical strategy - Proven ability to influence technical direction and build consensus without direct authority - Strong communication skills for presenting to executives and driving organization-wide alignment - Experience mentoring senior engineers and developing technical leaders ENTERPRISE CONTEXT - Experience building products that serve enterprise customers with complex security and compliance requirements - Knowledge of enterprise security requirements and compliance frameworks such as SOC 2 and ISO 27001, and their architectural implications - Understanding of how enterprise security teams evaluate, procure, and operate tooling PREFERRED - Scale experience at a security, developer tools, or infrastructure software company - Experience with containers (Docker, Kubernetes) or developer platforms - Experience with complex enterprise billing, contracts, usage pricing, and revenue recognition - Proven ability to migrate legacy systems without disrupting business operations - Contributions to open-source security tools or supply chain security standards - Recognized technical leader via speaking, publishing, or open-source work - Advanced degree in CS, Engineering, or a related field _______________________________________________________________________ WHAT SUCCESS LOOKS LIKE SECURITY POSTURE - Artifacts produced through Docker carry verifiable provenance by default, not by opt-in configuration - Build-time threat classes are addressed architecturally rather than through detection after the fact - Developers keep security controls enabled because the controls are fast and unobtrusive BUSINESS ENABLEMENT - Security and governance capabilities directly unblock enterprise revenue - New product SKUs launch in weeks instead of months through the billing platform - Usage-based billing supports monetization of new security and AI product lines PLATFORM LEVERAGE - Product teams ship enterprise-ready, secure-by-default features in under two weeks rather than months - Shared security primitives replace fragmented per-product implementations - Platform systems achieve 99.9%+ uptime for business-critical workflows ORGANIZATIONAL IMPACT - Recognized across Docker as the definitive technical authority on build and supply chain security - Multiple Staff and Principal engineers developed who can own major domains - Docker's voice carries weight in the external supply chain security conversation Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $219K – $352K base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Paris, France Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About The Team Most people know Deliveroo as the app that brings sushi or burgers to their front door. Deliveroo for Work (DfW) is our dedicated B2B arm. We help businesses - from tech startups to global law firms - manage their corporate catering and employee food perks. Whether it’s providing late-night meals for hardworking teams, organising office pop-ups, managing monthly "stipends" for remote workers, or catering massive boardroom events, DfW is the secret ingredient to a happy office culture. We offer companies a centralised platform to control spending while giving their employees access to the best restaurants in the city. About The Role As a Corporate Service Centre Agent, you will be the first point of contact for our corporate clients balancing client care with commercial growth applying a care-first mindset in this dual purpose role. Day to day, you’ll own onboarding new clients, handling account queries, and resolving escalations for all our markets but predominantly working in our French market, whilst identifying opportunities for growth, both reactively and proactively. As our SMB segment continues to expand, you will grow and retain our SMB portfolio by building strong client relationships and tailoring recommendations to client needs. You’ll be part of a dynamic and supportive team in our Paris office, working under a hybrid model (at least three days a week in the office). This role will require a small amount of shift work to cover for our companies based in UAE, Italy, France and Belgium. This role has 37.5 working hours per week from Monday to Friday, 8:00 am to 8:00 pm. Salary: this role offers a 30.800€ annual base salary + up to 7.700€ yearly bonus based on performance. Key Responsibilities Care (50%): Client onboarding: Guide new clients through their first Deliveroo for Work experience, ensuring a smooth transition. Customer service: Handle account-related queries, educate clients on our platform, and provide outstanding support through email and telephone Issue resolution: Manage escalations efficiently, offering appropriate solutions to maintain high client satisfaction. Commercial (50%): Account Management Assistance: Support Corporate Account Managers with reporting, auditing key accounts, and data entry tasks. SMB Account Management & Upselling: Identify and act on opportunities to expand usage within existing accounts through email and telephone calls. Commercial Ownership: Take ownership of the health and growth of your accounts, tracking spend and engagement, supporting renewals, and flagging retention risks early. Requirements This team will be looking after Corporate Accounts so the ideal candidate is organised and has a strong sense of customer service, whilst understanding the corporate world. The position would be suited to someone enthusiastic about securing a client-facing role with a variety of different tasks to do each day. This role is for you if you: Native or fluent in English and French A driven and hardworking individual with experience in customer service and account management Commercial awareness and account management experience, with confidence in upselling, building client relationships and using data to drive growth A strong understanding of Excel Excellent verbal and written communication skills Identifying complex issues and thinking on your feet to come up with the right solution Able to adapt to day-to-day challenges in relation to tasks assigned to you A team-oriented attitude, willing to collaborate and support colleagues Experience and ability to utilise AI tools Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: US, Boston, MA Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE Humanoid is seeking a Head of Solutions Engineering to turn customer operational needs into feasible, commercially compelling robotics solutions. Based in Boston, you will partner with the Commercial, Product, Engineering and Deployment teams to lead technical discovery, define customer requirements and build a clear path from initial evaluation to scaled deployment. Initially, you will be the core individual contributor: personally visiting customer sites, designing solutions, developing technical proposals and creating the pre-sales material the Commercial team needs. As demand grows, you will establish and lead the Solutions Engineering function across the UK/EU, US and MENA, hiring and developing regional engineers while retaining direct involvement in strategic opportunities.   WHAT YOU'LL DO - Customer discovery and requirements: - Lead customer site visits and operational assessments to understand workflows, volumes, layouts, materials, shift patterns and constraints; identify repeatable, high-value use cases for humanoid robotics. - Align customer Operations, Engineering, IT, Safety, Procurement and executive stakeholders on the problem to solve and measurable success criteria, including throughput, availability, accuracy and human intervention. - Build credible business cases and fleet-sizing models covering utilisation, labour assumptions, total cost of ownership, payback and sensitivity to performance and deployment ramp-up. - Solution design and Product partnership: - Define solution concepts, workflows, layouts, robot configurations, infrastructure and interfaces with customer systems such as WMS, MES, ERP and existing automation. - Work with Product and Engineering to validate feasibility, distinguish demonstrated capabilities from development requirements, and agree capability gaps, owners, validation plans and realistic timelines. - Translate customer demand into prioritised Product requirements, balancing commercial value, engineering effort and the potential to reuse capabilities across customers. - Identify safety, cybersecurity and deployment compliance requirements, coordinating with the relevant specialists and documenting the actions needed for customer approval. - Technical pre-sales and commercial enablement: - Own the technical content of proposals, solution specifications, statements of work, RFI/RFP responses and customer technical due diligence, working with Commercial and Legal on commitments. - Provide technical cost and resource estimates to support pricing, deployment planning and commercial risk assessment. - Create and maintain the full pre-sales technical library: capability and performance evidence, use-case descriptions, technical presentations, reference architectures, layouts, integration guides, FAQs, demonstration assets, business-case models and requirements/SOW templates. - Train Commercial colleagues and relevant partners to qualify use cases, gather the right site data and communicate approved technical capabilities consistently. - Use operational modelling and simulation to assess suitability and deployment economics, including Humanoid AnalitIQ where appropriate. - Validation, acceptance and deployment handover: - Define the technical scope of demonstrations, proofs of concept and pilots, including baseline measurements, test conditions, resources, milestones, pass/fail criteria and the evidence required for acceptance. - Work with Commercial to connect each evaluation to a measurable long-term business case and a credible path to larger fleet or multi-site deployment. - Coordinate technical input to trials with Product, Engineering and Deployment; evaluate results, resolve gaps and translate learning into revised requirements and reusable material. - Build and lead the global function: - Define the Solutions Engineering operating model, ownership, technical review process and engagement with regional sales teams, Product, Engineering and Deployment. - Develop a phased hiring and coverage plan across the UK/EU, US and MENA, aligned to pipeline value, opportunity complexity, travel demand and delivery capacity. - Recruit, onboard, coach and lead regional Solutions Engineers, establishing consistent standards for discovery, solution design, technical documentation and commercial judgement. - Establish the tools, CRM discipline, knowledge base and reporting needed to track requirements, feasibility decisions, proposal progress, technical risks and team performance.   WHAT WE'RE LOOKING FOR - 8+ years of proven experience in Solutions Engineering, Solutions Architecture, Pre-Sales Engineering or a similar customer-facing technical role, ideally within robotics, industrial automation or complex hardware solutions. - Solid understanding of industrial workflows, automation systems and integrations with platforms such as WMS, MES and ERP. - Strong commercial acumen, with experience building business cases, ROI models, fleet-sizing estimates, TCO assessments and deployment cost models. - Ability to work cross-functionally with Commercial, Product, Engineering, Deployment and customer stakeholders to validate feasibility, manage technical risks and align on delivery commitments. - Direct experience with humanoid robotics, autonomous mobile robots (AMRs), industrial robotics or AI-driven automation. - Familiarity with operational modelling, simulation tools and robotics deployment economics. - Experience scaling a Solutions Engineering or technical pre-sales function in a high-growth technology company. - Willingness to travel to customer sites and work closely with teams and customers across the UK/EU, US and MENA.   WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: Paris; London Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. THE ROLE We’re hiring Solutions Engineers to build Synthesia’s pre-sales function in France and Southern EMEA. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling and best practices as we scale, not following an established model. If you’re someone who is excited by building whilst scaling, we’d love to hear from you. As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product. This is an incredible opportunity to join us as we become a multi-product company for the first time, and continue to scale across France and Southern EMEA.   WHAT YOU'LL DO - Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges. - Design and execute repeatable demo methodologies that prove Synthesia's business value quickly, whether the customer is deploying Studio at scale, building Roleplay Sessions for skill uplift, or integrating Interactive Avatars into their product. - Build and maintain strong working knowledge of Synthesia's platform capabilities, roadmap, and positioning across all product lines, so you can speak to the use cases that drive value - Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution. - Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward. - Contribute your assessment of technical fit and opportunity risk to help your AE shape account and deal strategy. - Keep your deal team and manager informed on deal status, timeline, and technical dependencies. - Identify, build relationships with, and actively enable technical champions within customer organizations so they can advocate for Synthesia internally. - Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments, troubleshooting issues and validating integrations with LMS, HCM, and content systems as they surface. - Partner with Enablement to complete certifications, stay current on new releases, and keep your demo and objection-handling skills sharp.   WE’D LOVE TO HEAR FROM YOU IF YOU HAVE - 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment (or equivalent technical customer-facing experience). - Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a solid grasp of core demo technique (e.g., Tell-Show-Tell). - Applies established solution designs and best practices to the customer's use case, working with core ecosystem functions (Product, Customer Success) as the deal requires. - Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating clearly to your AE so it gets actioned. - Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit for the prospect. - Resourceful: knows how to find the right person or tool internally, and is building their own network across the GTM organization. - Comfortable with the technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and eager to build depth quickly. - Self-motivated and organized, able to manage a growing book of POCs, demos, and customer conversations while hitting deadlines. - Willing to travel for customer discovery and on-site demos as needed. - You like staying ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from static methods to interactive practice and measurable skill development. - Strong written and spoken communication in English and French   WE'D BE PARTICULARLY EXCITED IF - Like working in a fast pace environment - Can also speak Spanish and or Italian - Based in Paris or London so you can spend time in our offices. This is a hybrid role, with 2-3 days a week in the office.   COMPENSATION We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.

Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico About Backblaze Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building durable, scalable systems with a strong emphasis on developer experience and operational efficiency. Role Overview We are seeking a Software Engineer to build and maintain open source AI integrations, frameworks, and example applications that make Backblaze B2 Cloud Storage a natural part of how AI workflows are constructed and deployed. This is a front-row seat to the AI ecosystem as it evolves, working directly with the latest AI startups, open source frameworks, and developer tools. This role is expected to actively use the latest AI coding agents and tools as part of everyday development work. The primary objective is to build and contribute production-quality open source integrations, new frameworks, and end-to-end example applications that demonstrate how B2 supports AI workflows. A practical understanding of AI workflows, agent-based systems, and data orchestration is required. This role demands continuous learning and hands-on testing of emerging AI frameworks and APIs as they mature, and is best suited for someone genuinely excited to work at the forefront of AI development. What You’ll Be Doing Use AI coding agents to build coding harnesses to accelerate the development, testing, and maintenance of public and internal applications, SDKs, notebooks, and reference implementations that demonstrate AI and cloud storage best practices. Implement and maintain open source AI integrations, frameworks and example applications using languages commonly used in the open source ecosystem, including Python, TypeScript, Go, and Rust. Use AI-assisted development tools, including Claude Code, to accelerate implementation while validating correctness, security, and performance. Contribute to open source projects through code contributions, issue triage, reviews, and ongoing maintenance. Ensure all open source assets meet high standards for testing, documentation, reproducibility, and developer usability. Maintain clean, well-structured GitHub repositories intended for external adoption and community contribution. Collaborate with Product and QA to ensure integrations reflect real customer AI workflows and Backblaze B2 usage patterns. Tools and Technologies Languages: Python, TypeScript, Go, JavaScript and other open source languages Backblaze B2 SDKs and REST APIs Open source AI frameworks and tooling AI coding agents, such as Claude Code, Antigravity and Codex Jupyter and Google Colab notebooks GitHub, pytest, CI pipelines What We’re Looking For Software engineer with experience contributing to open source projects in one or more widely used open source languages. Comfortable owning and maintaining public repositories with external users and contributors. Practical understanding of AI workflows, including data ingestion, preprocessing, inference, and agent-based systems. Experience writing production-quality code with strong testing and documentation practices. Strong written communication skills with a focus on developer experience and adoption. Why Backblaze Build open source software used by developers worldwide. Work at the intersection of AI, data, and cloud storage. Collaborate with experienced engineering, product, and QA teams. Competitive compensation and benefits. Remote-first culture supporting work-life balance. At this point, we hope you are excited about the opportunity. Even if you do not meet every requirement, we encourage you to apply. Learning, development, and growth are important parts of our culture. We are eager to meet people who believe in our mission and can contribute to our team in different ways. We want employees to feel comfortable bringing their full selves to work and doing their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are central to those values. We are committed to fostering a workplace where employees experience a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socioeconomic status, ability, veteran status, or education. We believe a diverse workforce helps us better serve customers around the world and reinforces our commitment to doing the right thing. Backblaze is proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please review the Backblaze Employee Privacy Notice . #LATAM

Role Focus: Build and deploy production-grade AI/ML and Generative AI systems, with a focus on LLMs, RAG, personalization, MLOps, and cloud infrastructure. - Build RAG pipelines, semantic/vector search, conversational AI, and intelligent assistants.

Location: San Francisco Workplace: OnSite We're looking for a dynamic, highly organized Recruiting Coordinator to help us scale our team without ever compromising on experience. This is a high-velocity role at the heart of our hiring engine. You'll keep dozens of moving parts in sync, bring order to ambiguity, and make every candidate and hiring partner feel like they're our only priority. If you thrive when the path isn't fully mapped out, move fast without dropping details, and genuinely care about how people are treated, you'll do great here.   WHAT YOU'LL DO - Own the end-to-end candidate experience, making every interaction from first touch to final decision, feel seamless, human, and high-touch - Coordinate and schedule interviews across complex calendars, time zones, and competing priorities, keeping things moving at speed - Serve as a trusted partner to recruiters, interviewers, and hiring managers, anticipating needs, communicating proactively, and making their jobs easier - Operate independently in ambiguity: spot gaps, make judgment calls, and create structure where none exists yet - Identify, initiate, and drive projects that improve and scale our recruiting processes as the team grows - Manage logistics, administrative tasks, and ad-hoc recruiting support with accuracy and urgency - Continuously look for ways to raise the bar on both the external candidate experience and the internal stakeholder experience   WHAT YOU BRING - 2–4 years of experience as a Recruiting Coordinator, ideally in a fast-paced or high-growth environment - Comfort operating in ambiguity. You take initiative, make decisions with incomplete information, and don't wait to be told what to do - A natural high-velocity operator who moves quickly without sacrificing accuracy or attention to detail - Exceptional organizational skills and the ability to juggle multiple priorities simultaneously without losing the thread - Strong verbal and written communication skills, with proactive, clear, and warm follow-through - Ability to work independently and collaboratively, adapting fast in a rapidly changing startup environment - Proficiency with various ATSs (Ashby preferred)

Location: Remote - Mexico Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Accounting Manager. About the job As Senior Accounting Manager within our Controllership PMO group, you will define and lead strategic initiatives across the Controllership organization and play a critical role in achieving our company goals. You will lead multiple high-visibility, high-impact projects from ideation and strategy through planning, execution and go-live, including M&A integration, global system implementations, and operational process improvements leveraging AI and automation. Wit With a focus on driving efficiency, scalability and compliance to support Twilio’s growth, you will support stakeholders across the Controllership org, including Accounting, Tax, and SEC Reporting, and operational teams including AP, Billing and Payroll. You will also interact heavily with cross-functional teams in R&D and GTM. Responsibilities In this role, you’ll: Lead multiple complex strategic initiatives: Partner with senior members of the Controllership organization and cross-functional teams (Billing Platform, Financial Systems Enablement, IT/Support, ERP PMO, M&A, Finance) to ensure resources are focused on the highest priority work and all projects are delivered on time, within scope and within budget. Drive automation of operational processes: Identify, validate and prioritize automation opportunities and project manage execution. Contribute to CFO-level automation initiatives through knowledge sharing, advocacy and project support when needed. Champion critical, org-wide change-management efforts: Proactively communicate with a broad set of stakeholders and follow up to confirm understanding; focus on solving problems, and create a space where new ideas are encouraged, discussed, supported and developed. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years in Accounting,  with preferred experience in global public companies with 1B+ in annual revenue Deep understanding of US GAAP, with a demonstrated ability to interpret, document and operationalize new, complex accounting scenarios Direct experience with SOX, with demonstrated ability to identify and assess risks and implement appropriate mitigations A proven track record managing cross-functional projects from initiation to closure Demonstrated success automating accounting and operational processes, and hands-on experience with a wide range of automation tools Exceptional communication skills, with the ability to express yourself clearly and succinctly, both in writing and verbally, to multiple levels within the organization Experience building productive relationships across orgs and levels Natural ability to codify information and create and maintain institutional, permanent documentation Desired: Experience with Oracle ERP or similar systems, including implementation and troubleshooting Location This role will be remote, and based in Mexico. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: EMEA; Romania; Hungary; Bulgaria; Portugal; Slovakia; Poland; Estonia; South Africa ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. Location: While this position is posted in a specific region, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires that you be based within UTC -1 to UTC +3 This is a one-year fixed-term contract that we anticipate ending in November 2027. In this highly strategic and client-facing role, you’ll be the go-to expert for our customers, team members, and internal teams, shaping and optimizing our global benefits provisions across a diverse portfolio of international markets. As a Senior Specialist, you operate with a high degree of autonomy and commercial acumen. You are the vital connector between our global benefits infrastructure, our internal teams, and our customers. You will balance strategic vendor management (maximizing coverage while minimizing costs) with deep internal and external enablement. You are an advisory benefits expert who loves translating complex provisions into accessible knowledge, hosting highly engaging AMAs, and leveraging modern AI tools to scale your impact on a worldwide scale. Key Responsibilities Strategic Vendor Management & Commercial Optimization - Trend Monitoring: Actively monitor macro global benefits trends and multi-regional regulatory shifts to ensure our offerings remain competitive, compliant, and forward-thinking. - Vendor Partnerships: Partner effectively with global, regional, and local benefits brokers and vendors, driving negotiations to maximize coverage provisions while aggressively minimizing costs. - Governance & Performance: Source and implement new benefits vendors globally. Create robust vendor scorecards, establish tight feedback loops, and lead impactful Quarterly Business Reviews (QBRs) to ensure solid, high-performing partnerships. Client-Facing Advisory & Escalation Support - Complex Escalations: Resolve highly complex international benefits queries and escalations that cannot be handled asynchronously by first-line teams. - Commercial Support: Join customer and team member calls, including pairing with the Sales team on high-value prospect calls, to confidently present, structure, and advise on our global benefits provisions. - Cross-Functional Collaboration: Partner with Customer Support, Sales, Product, and Legal to problem-solve cross-border and country-specific benefits challenges with pragmatic, business-minded solutions. Deep Enablement & Knowledge Management - Self-Serve Architecture: Build, own, and maintain a robust global repository of guides, FAQs, and self-serve documentation detailing the intricacies of our international benefits portfolio. - Internal Upskilling: Proactively train and upskill internal teams (Support, Sales, etc) to ensure they can confidently discuss multi-country benefits provisions with customers. - Interactive Training: Lead high-impact webinars and host live AMA (Ask Me Anything) sessions focused on benefits education for both internal and external audiences worldwide. Continuous Improvement & High Performance - Workflow Optimization: Continuously audit and refine global benefits delivery workflows to reduce ticket response times and elevate overall service quality. - AI & Automation Integration: Responsibly leverage AI and automation tools to streamline the generation, updating, and scaling of country-specific benefits documentation and processes (eg, renewals) across dozens of regions. - Trend Analysis: Analyze recurring benefits ticket data to identify systemic friction points, proactively building preventative resources and product feedback loops. Experience - 6+ Years of Global Benefits Experience: Deep expertise in international benefits design, compliance, and vendor management with a strong track record of supporting both internal stakeholders and external corporate clients across multiple continents. - True Cross-Country Expertise: Direct hands-on experience navigating nuanced benefits landscapes, statutory requirements, and local market norms across multiple global regions (e.g., AMER, EMEA, APAC, LATAM). - Strong foundational knowledge of international fringe benefits tax (FBT) frameworks and how country-specific benefit choices impact employee and employer tax liabilities. - Commercial & Solution-Oriented Mindset: Highly commercial in your ways of working; able to balance empathy for the end-user with rigorous cost management and business objectives. - Exceptional Communication & Presentation Skills: A natural educator who can translate intricate, technical benefits terminology into clear, accessible advice—both in writing and when presenting live to clients or senior leaders. - Stakeholder & Relationship Management: Proven success running QBRs, constructing vendor scorecards, and managing complex matrixed relationships across vendors, customers, and internal departments. - Tech-Forward & AI-Literate: Digitally savvy with a strong curiosity for HR tech. Practical experience using AI tools to accelerate drafting, research, and data analysis is highly valued. - Growth-Driven & Change-Ready: Thrives in a fast-paced, metrics-driven environment; comfortable navigating ambiguity and eager to move operations from reactive firefighting to proactive scaling. - AI Implementation: Proven experience implementing AI tools or automated workflows specifically within a benefits, HR, or Ops function. - Fast-Paced Environments: Background working in a fast-scaling startup or global tech environment. - [BONUS] Additional Languages: Professional fluency in multiple languages is a strong plus. - [BONUS] EOR Experience: Demonstrable experience working within or closely with an Employer of Record (EOR) model, navigating international benefits boundaries. You'll also need - A reliable home internet connection (or be able to get one) - Fluent English language HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.