Location: New York, New York, United States
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About The Role
As part of the Quality team in New York, reporting directly to the General Manager, you will be responsible for assessing the quality of the services provided by Wheely Chauffeurs across NYC.
A successful candidate will act as a Mystery Shopper, taking ownership of service quality and ensuring that every journey consistently delivers an exceptional, luxury experience that exceeds customer expectations.
Responsibilities
Assess chauffeurs against Wheely Standards through regular mystery shops across New York City.
Deliver constructive, on-the-spot coaching to chauffeurs, fostering a culture of continuous improvement and accountability.
Uphold Wheely's high standards of customer experience by ensuring every chauffeur interaction consistently meets our expectations.
Act decisively and follow established protocols when addressing service quality issues, including blocking chauffeurs who fail a quality assessment where necessary.
Use the QC tool to provide detailed, accurate and consistent documentation following each inspection.
Identify recurring issues and contribute insights to continuously improve Wheely Standards, training and service delivery based on observations and feedback gathered during inspections.
Oversee operations at key locations, including airports, train stations and major events. This may involve advising on the ideal passenger experience, selecting appropriate in-app pick-up and drop-off points, and coordinating on-site security where applicable.
Requirements
You are someone who takes personal pride in high standards and believes luxury is delivered through
consistency, discipline and attention to detail
.
2+ years of experience in a customer-facing luxury environment, such as five-star hospitality, premium or private aviation, luxury services or high-end retail.
Experience working in environments where service quality is measured, audited and non-negotiable.
Proven ability to coach, influence and challenge others while maintaining trust and credibility.
Excellent attention to detail, with the confidence to identify shortcomings and take action when standards are not met.
Passion for luxury vehicles and knowledge of their specifications is a plus.
Experience driving in New York City is a plus.
Flexibility to work from the office and conduct mystery shops across New York City, including evenings and weekends when required.
What We Offer
Base salary of $65,000–$85,000 per year, plus equity in a high-growth startup.
Comprehensive benefits package, including health coverage and other benefits designed to support your wellbeing.
Monthly credit for journeys with Wheely, allowing you to experience our service as a passenger and stay closely connected to the product.
Professional development support, including subsidies for relevant training and learning.
Candidates must be authorised to work in the United States without the need for visa sponsorship, now or in the future.
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin | Denver | San Francisco | New York
About the Role
As an FDE, you'll work as a hands-on, consultative build partner to a portfolio of Cloudflare's most strategic customers — companies building complex, ambitious applications on our developer platform. You'll work shoulder-to-shoulder with their engineering teams to shape architecture, prototype alongside them, review code, and unblock the hard technical problems that stand between them and production — so they can build faster and scale further on Cloudflare.
This is a one-to-many motion. Rather than embedding full-time with a single account, you'll work in parallel, bringing patterns, reference implementations, lessons learned from across your portfolio to every customer you work with. Customers come to us building on the developer platform, but when we engage we support the full breadth of the Cloudflare platform.
You operate as a technical force multiplier — helping customers ship, raising the quality of what they build, and surfacing real-world product insights back to Cloudflare's Product and Engineering teams.
What you'll do
Act as the hands-on technical build partner across a portfolio of strategic customers building on the Cloudflare platform, driving each engagement forward from idea to launch.
Shape scalable, resilient architectures on Cloudflare and guide customers on the design decisions that matter — before they become bottlenecks.
Hands-on development alongside customer teams to prototype, configure, and build reference implementations that demonstrate the right way to solve a problem on Cloudflare.
Review customer code and share the best practices that raise the quality, performance, and security of what they build.
Diagnose and resolve hard technical problems across the stack, removing the blockers between customers and a successful launch.
Write reference code, samples, and technical guidance that customers can learn from, build on, and reuse.
Support the full breadth of the Cloudflare platform when engaged — from Workers, storage (KV, R2, D1), and Durable Objects to AI (Workers AI, AI Gateway, Vectorize), security, networking, and observability.
Join Customer Engineering rituals — design reviews, planning sessions, and technical working sessions.
Surface real-world edge cases, friction, and product gaps directly to Cloudflare's Product and Engineering teams to shape the product roadmap.
Establish and maintain trusted technical relationships with customer engineers and technical leaders (Staff+ engineers, Directors, and VPs).
Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across each customer's tech stack.
Desirable Skills, Knowledge, and Experience
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
Proven Engineering Pedigree:
7+ years of professional software engineering experience, including time in a customer-facing engineering role — such as forward deployed, solutions or sales engineering, professional services, or developer relations — where you worked hands-on with external engineering teams. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them.
Languages
: You are experienced with modern languages like TypeScript, Rust, and Go.
Active Practitioner
: You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns.
Full-Stack Architectural Depth
: Broad technical fluency across the entire stack — from frontend performance and backend logic to data/storage and distributed infrastructure.
Production Maturity
: You've owned mission-critical services with real-world users. You understand production rigor, the urgency of incident response, and the architectural discipline required to run highly available systems.
AI-Native Development:
You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery.
Systems Design & Strategic Thinking:
Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details.
Cloud Ecosystem Fluency:
Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives.
High Agency & Navigating Ambiguity:
You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end.
Executive Presence:
Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact.
Bonus Points
Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform.
A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $244,000 - $290,000
For New York based hires: Estimated annual salary of $234,000 - $280,000
For Colorado based hires: Estimated annual salary of $212,000 - $255,000
Commissions:
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Applications will be accepted until January 15th, 2027.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York, New York, United States
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About The Role
Wheely is seeking a motivated and detail-oriented
Operations Associate
to join our team in
New York City
, focusing on
Chauffeur Acquisition
. In this role, you will own the end-to-end acquisition funnel, from the initial chauffeur sign-up to their first journey with Wheely. Additionally, you will collaborate with cross-functional teams to enhance the overall chauffeur experience and act as a representative and spokesperson for Wheely, fostering positive relationships within our chauffeur community.
Responsibilities
Manage the entire acquisition process from chauffeur sign-up to their first journey
Source and qualify chauffeur leads, building a robust acquisition pipeline
Convert qualified leads through calls, emails, and in-person meetings
Collaborate with cross-functional teams to continuously improve the overall chauffeur experience
Act as a representative and spokesperson for Wheely, fostering positive relationships with our chauffeur community
Requirements
Experience in an operational and customer-facing role, preferably within a fast-paced environment
Strong problem-solving skills with a proven track record of delivering creative solutions
Ability to prioritize multiple tasks effectively in a dynamic work environment
Excellent analytical skills to assess and improve chauffeur acquisition metrics
Exceptional communication skills with a focus on clarity, structure, and ownership
Availability to work at the New York Wheely Academy five days a week
What We Offer
Base salary of $65k-75k per year, plus equity in a high-growth scale-up.
Comprehensive benefits package, including health coverage and other benefits designed to support your wellbeing.
Monthly credit for journeys with Wheely, allowing you to experience our service as a passenger and stay closely connected to the product
Professional development support, including subsidies for relevant training and learning.
Candidates must be authorised to work in the United States without the need for visa sponsorship, now or in the future.
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
Location: Abu Dhabi, United Arab Emirates
Workplace: remote
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Aberdeen, United Kingdom
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role & Responsibilities
The Logistics & Inventory Focal Point serves as the central coordinator for all inventory control and logistics operations, ensuring accurate stock management, efficient movement of goods, compliance with procedures, and timely support to business needs. The role bridges warehouse operations, procurement, and supply chain functions, acting as the main point of contact for related issues.
Responsibilities will include:
Maintain accurate and up-to-date inventory records in the NAV systems.
Conduct regular stock counts, cycle counts, and reconcile variances.
Monitor stock levels and trigger replenishment in alignment with demand forecasts.
Track material shelf life, batch/lot control, and product expiry management.
Focal Point for issuing JCA’s the operations team during busy periods
Provide support and take on work scopes when required
Focal Point for business lines on shipping issues and upcoming work scopes
Ensure compliance with shipping, handling, and documentation requirements.
Prepare periodic reports on stock status, slow-moving items, and logistics KPIs.
Analyse trends to identify areas for cost savings and process improvement.
Act as the focal point for all logistics and inventory-related queries.
The Requirements
Experience in inventory management, logistics coordination, or warehouse operations
Proficiency in ERP/WMS systems (Microsoft Dynamics)
Strong knowledge of inventory control, cycle counting, etc.)
Understanding of transport management
Strong organizational and multitasking abilities.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Company benefits
Generous holiday entitlement
Pension scheme
Private health cover
Various staff discount schemes
Employee referral scheme
Location: ES - Barcelona, Spain
Scopely is looking for a
Senior Technical Artist
to join our new unannounced project in Barcelona, Spain to work on a hybrid basis 3 times a week. We can support with visa sponsorship and relocation support.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a distributed team of game enthusiasts who are developing, publishing, and innovating in the mobile games industry, connecting millions of people around the world every day.
We are in the development stages of one of our new unannounced projects. We are looking for passionate game makers to collaborate, get in early and make their mark on this exciting venture
We are in the early stages of development on a bold, unannounced, cross-platform Strategy/MMO title, crafting a team of dedicated and hard-working game makers to join us on this exciting journey!
What You Will Do
Hands-On Technical Art Development
Create and iterate on complex, well-optimised materials and shaders for 2d & 3D game assets.
Create shaders and solutions for UI visual related work
Prototype technical solutions for content creation, game integration, visual systems, and production workflows.
Investigate and resolve complex technical issues across assets, shaders, materials, animation, prefabs, and runtime content.
Support implementation of art, VFX, and gameplay-facing visual systems in-engine.
Identify and troubleshoot technical issues related to art asset creation and performance. Engage in team-based problem solving to diagnose unexpected issues.
Stay up to date with the latest developments in art and technology and proactively identify opportunities for improving the visual quality and performance of our games.
Coordinate across distributed teams and time zones to keep communication and artwork aligned
Artist Support and Asset Integration
Provide day-to-day technical support to artists, helping them implement and integrate art assets, VFX, and UI content in Unity.
Guide artists in using project tools and production workflows, and review prefabs and asset configurations to ensure they meet project standards.
Review art content merge requests and help resolve technical issues before merging.
Use asset validation tools and ensure the required checks and validation requests are completed before art content merge requests are opened.
Support artists with Git workflows, including branches, commits, merge requests, and resolving merge conflicts.
Document recurring issues and practical solutions, and improve tools and workflows to prevent repeated problems.
What We’re Looking For
Experience as a technical artist for 5+ years in Technical Artist (Development, Game Development, or a related discipline.)
Strong knowledge of Shadergraph HLSL a bonus
Strong understanding of game content pipelines, asset integration, source control, and production workflows.
Strong understanding of 3D modelling and texturing process.
Hands-on experience building tools, scripts, automation, or pipeline systems.
Excellent problem-solving and troubleshooting skills.
Team focused with strong communication skills.
Able to bridge the gap in communication between programmers and artists and explain technical concepts to non-technical team members.
Positive, can-do attitude.
Experience with Adobe Suite (Painter, Designer, Photoshop)
Has experience writing code in C# - additional languages a bonus (esp Python)
Strong experience with DCC tools such as Maya, Blender, Houdini, or similar.
Experience optimizing game content for memory, performance, asset size, loading, or runtime efficiency.
Bonus points
Experience developing mobile games.
Experience with Unity editor tooling and custom workflow development.
Experience with shader, material, rendering, or asset bundle optimization.
Experience creating UI shaders & VFX
Experience with Git, Perforce, or similar source control systems.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Strategic Finance team is focused on solving some of Figma’s most pressing business issues. The team is responsible for owning the company’s budget, driving annual and quarterly planning processes, allocating and deploying the company’s resources efficiently, performing financial analyses, and partnering with teams across the company. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You’ll get substantial visibility, focus on the highest-priority business issues, and be plugged into every facet of the business.
This is a full time role that can be held from one of our US hubs (SF/NY) or remotely in the United States.
What you’ll do at Figma:
Lead annual operating plans, long-range planning, Headcount & Expense planning, and quarterly/monthly financial forecasts for consolidated G&A organizations
Serve as the dedicated partner to our G&A leadership, planning and managing our investments in headcount, real estate, IT and benefits to ensure they are aligned with company strategy and durable growth goals
Perform ongoing analysis of business performance vs. plan to highlight trends, identify risks and opportunities, and influence executive decision making
Synthesize and summarize our P&L and cash flow narrative for executive audiences
Stand up public-ready performance management structures across headcount and expense like monthly budget vs. actuals, re-forecasting, and a recruiting commit process
Manage and mentor a high-performing team (2 P4s, 1 P3)—providing strategic direction, career development support, and hands-on collaboration to drive team impact
Get a bird’s eye view of Figma’s entire business, shape investments in our next chapter of growth, and build foundational infrastructure for the next decade of strategic finance at Figma
Bring a builder’s mindset to scaling the Corporate Finance function—identifying tools, metrics, and systems that drive automation and enable better decision-making at scale
We'd love to hear from you if you have:
6+ years of total experience in investment banking, private equity, strategic finance, business operations, or a related analytical field, including 4+ years of strategic finance experience with systems, automation, or corporate finance
2+ years of experience managing and developing ICs, with demonstrated success building and leading high-performing teams
Deep experience in financial planning, modeling, and creating data-driven analysis to partner with executive leadership
Proven ability to distill complex issues into structured frameworks, build processes from scratch, and develop concrete action plans, with a process-oriented, automation-first mindset and initiative to learn and apply new technology and tools
Strong track record of building relationships, communicating with stakeholders across all levels, and delivering compelling presentations/memos to executive audiences
While it’s not required, it’s an added plus if you also have:
Background in a high-growth B2B SaaS environment
Previous experience in corporate finance or a G&A business partnering role
Proficiency with financial planning tools (e.g., Pigment, Anaplan, Hyperion, Adaptive) or HRIS/Procure-to-Pay systems
Ability to independently retrieve and analyze data using SQL
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
Our Support team helps our users by answering their questions and solving issues that they have. We only support our users by e-mail, so there is no need to hang on the phone for the whole day!
We have two different schedules within our Support Team. This position follows a cycle of 2 active days and 2 days off, repeating continuously, including public holidays. Each active period lasts 11 hours.
We are looking for an independent contractor (EU time zone) for a freelance contract.
Your Experience
Must have:
Excellent command of English is a must,
Strong communication and problem-solving skills,
Patience and an ability to handle stress,
Love of modern technologies.
Nice to have:
Knowledge of one more foreign language will be a plus.
You'll be responsible for:
Responding to user requests about the app usage in a timely and accurate way via email,
Escalating issues to the engineering team,
Identifying and analyzing user needs to provide insights to the product team,
Contributing to the projects that would help to improve our current Support processes.
Your targets will be:
Achieving and maintaining high answering speed and support quality results.
Please note
that this position is offered strictly on a
freelance contractor
basis, meaning you will not be eligible for any employee benefits, including but not limited to health insurance, paid leave, or other employment-related entitlements.
The compensation for this role is set at an hourly rate of up to
€11.10 gross EUR
#LI-YY1
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
As the Technical Revenue Accounting Lead, you will lead technical revenue accounting initiatives, including ASC 606 compliance, complex contract reviews, and new product/pricing assessments. This role requires someone who can not only deliver robust technical conclusions but also understand the operational impact on our order-to-cash (OTC) processes.
You will collaborate closely with the Revenue Accounting team and cross-functional partners, translating technical policies into scalable solutions that integrate smoothly into our financial systems.
This is a full-time, hybrid position based out of our Oakland, CA, Denver, CO, New York, NY, or Philadelphia, PA offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Netsuite and Netsuite ARM, Salesforce, Ironclad, BigQuery and Snowflake
What You’ll Do
Own technical revenue documentation. Write and review ASC 606 position papers for the most complex revenue arrangements across Fivetran and dbt Labs. Document the relevant facts, accounting guidance, alternatives considered and rationale for each conclusion. Lead technical discussions with external auditors.
Lead revenue assessments for new products and commercial programs. Partner with Product, Pricing and Go-to-Market before launch to identify performance obligations, evaluate standalone selling prices (SSP), assess contract modifications and determine when and how revenue should be recognized. Translate conclusions into clear requirements for Billing, Revenue Accounting and Business Systems.
Advise on strategic and nonstandard deals before signature. Serve as the senior Revenue Accounting partner to Deal Desk, Sales and Legal. Evaluate proposed terms for complex arrangements, including combined SaaS and on-premises offerings, usage commitments and contracts with multiple performance obligations. Explain how proposed terms affect revenue timing, measurement and presentation.
Own and maintain ASC 606 policies. Update revenue policies as products, pricing models and contract structures evolve. Align policies across Fivetran and dbt Labs and provide practical guidance so teams can apply them consistently.
Lead the SSP study and allocation methodology. Define how SSP is established, evaluate pricing and transaction data, document key judgments and oversee periodic reassessments. Translate approved conclusions into allocation rules and controls in NetSuite ARM.
Determine the accounting for customer and partner programs. Assess contractual credits, including when and how to recognize them, as well as reseller and partner incentives, rebates and marketplace arrangements. Evaluate gross versus net presentation where relevant.
Own the contract review framework. Maintain ASC 606 checklists, documentation standards and escalation criteria. Coach revenue accountants on applying the framework and identifying terms that need technical review as deal volume grows.
Research emerging revenue issues and recommend a path forward. Evaluate applicable guidance, develop a recommendation and present it to the Controller. Explain the practical implications to business teams so they know what decisions or process changes are needed.
Review complex revenue matters at close. Review judgmental revenue journal entries and related flux analysis. Partner with Revenue Accounting and Financial Reporting on footnote disclosures, including contract balances and remaining performance obligations.
Drive revenue process and systems improvements. Lead the technical revenue work for the Fivetran and dbt Labs integration. Define requirements, sign off on the accounting design, and own user acceptance testing for NetSuite ARM. Validate that the system applies approved policies and produces the expected accounting results.
Skills We’re Looking For
At least 10 years of progressive accounting experience, including 5 or more years in public accounting with substantial ASC 606 work for software or SaaS clients. Bachelor’s degree in Accounting, Finance or a related field.
Hands-on ASC 606 expertise and a record of independently researching, writing and defending technical accounting positions with auditors.
Experience assessing subscription, consumption and software licensing arrangements, including nonstandard terms, new products and pricing changes.
Experience developing or evaluating SSP methodologies and applying them to arrangements with multiple performance obligations.
Ability to turn accounting conclusions into policies, controls, system requirements and test scenarios.
Experience leading technical work across functions and explaining complex accounting to both Finance and business teams.
Fluency with AI tools for contract review, technical research or memo drafting, with the ability to verify outputs against source documents and accounting guidance.
Bonus Skills
CPA license or equivalent professional accounting qualification.
In-house technical revenue accounting experience at a SaaS or enterprise software company.
Experience implementing NetSuite ARM or another revenue subledger or integrating revenue policies and systems after a merger.
Experience using SQL or large usage datasets to validate revenue outcomes.
Experience in a public accounting firm’s national office or equivalent technical accounting consultation group, particularly on complex ASC 606 matters.
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$165,068
—
$206,335 USD
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$154,286
—
$192,857 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Texas
Workplace: Hybrid
🧠 ABOUT LEGION HEALTH
Legion Health is expanding access to high quality psychiatric care. We combine experienced clinicians, modern technology, and patient support to make it easier for people to get the care they need. Our provider partnerships team builds trusted referral relationships so primary care practices and other clinical partners have a dependable place to send patients.
📍 ROLE LOGISTICS
- Job Type: Full time
- Role Type: Provider Partnerships / Field Sales Leadership / Referral Growth
- Location: Based in Houston, DFW, San Antonio or Austin, with responsibility for multiple Texas markets
- Field Time: At least three days per week alongside the team and provider partners
- Travel: Up to 50% regional travel, including regular visits outside the home market and flights with overnight stays
- Reports to: Head of Provider Partnerships
🚀 THE OPPORTUNITY
We’re hiring a Provider Partnerships Regional Manager to lead a team of field based Provider Partnership Managers across Texas. You’ll help each manager build durable relationships with practices, grow appropriate patient referrals, and make Legion easy to work with.
This is a hands on leadership role. You’ll spend at least three days each week in the field alongside your team: coaching live meetings, helping open priority accounts, and learning where referral workflows break down. Your team may span several Texas markets, so you’ll regularly travel beyond your home city. You’ll also build the operating rhythm that helps a growing team perform consistently, from territory plans and hiring to pipeline reviews and referral reporting.
✅ RESPONSIBILITIES AND DELIVERABLES
- Hire, onboard, coach, and manage Provider Partnership Managers across your region. Set clear expectations and help each person improve through field visits, one on ones, and specific feedback.
- Own regional performance across new referring practices, active partners, referral volume, and progress from referral to scheduled and completed visit.
- Build territory and account plans with your team. Prioritize practices where Legion can meet a real patient need and establish lasting referral relationships.
- Join your team in meetings with physicians, practice administrators, medical assistants, referral coordinators, and care managers. Help them explain Legion’s care model clearly and earn clinical trust.
- Run a consistent management cadence of pipeline reviews, account planning, performance coaching, and accurate CRM reporting.
- Use AI tools to improve efficiency, account research, outreach preparation, territory planning, and performance analysis. Coach your team on repeatable workflows that reduce administrative work and create more time for provider relationships.
- Work with Patient Operations and clinical teams to identify friction in eligibility, scheduling, patient handoffs, and partner communication. Turn field feedback into practical improvements.
- Develop repeatable outreach, provider education, and account growth practices. Share what works across territories while adapting to local market needs.
- Represent Legion in important regional partnerships (think large medical groups and health systems) and step in personally when a relationship needs senior attention.
🏆 YOU’LL BE SUCCESSFUL IF YOU…
- Build a healthy mix of new and active referring practices, with referral growth that lasts beyond an initial launch.
- Give your team clear priorities, accurate account plans, and coaching that improves their performance.
- Help referring practices understand when Legion is a good fit, how to refer, and what happens after they send a patient.
- Use regional reporting to identify where patients encounter friction and work with other teams to resolve it.
- Make providers see Legion as a responsive, trustworthy psychiatric care partner.
🧰 IDEAL BACKGROUND AND SKILLS
- Experience leading and developing a field based sales, physician liaison, provider partnerships, or healthcare business development team.
- A record of growing referral volume or partnerships through direct relationships with clinical practices.
- Strong coaching instincts and the willingness to spend at least three days a week in the field with your team.
- Comfort managing performance through activity, pipeline, account, and referral data while looking beyond the numbers to understand what is happening in each market.
- The ability to build trust with clinicians and practice staff, communicate clearly about care pathways, and handle sensitive healthcare relationships with sound judgment.
- An understanding of referral workflows, patient intake, scheduling, insurance, and the handoffs that affect whether a patient reaches care.
- The ability to build useful processes in a growing organization and adjust them as the team learns.
- Comfort using AI in day to day work, with a willingness to test new tools, evaluate results, and share effective practices. Exercise sound judgment when reviewing AI outputs and handling confidential provider, business, and patient information.
- Experience in behavioral health, psychiatry, primary care, or another referral driven care model is especially valuable.
💰 COMPENSATION & BENEFITS
- Competitive compensation and equity
- Health benefits and flexible time off
- Support for field travel and provider engagement
- Direct influence over how Legion serves clinical partners and helps patients reach psychiatric care
📝 HOW TO APPLY AND HIRING PROCESS
1. Resume + Application Screen
2. Hiring Manager Interview
3. Case Study
4. Founder Interviews
5. Professional Reference Checks
🤝 EQUAL EMPLOYMENT OPPORTUNITY
Legion Health is an Equal Opportunity Employer. We welcome applicants from all backgrounds and are committed to an inclusive workplace.
Location: London, United Kingdom
Workplace: fully
At FutureLearn, part of Global University Systems (GUS), we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers – and invest in their futures.
We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways – giving them progress at their fingertips.
Partnering with 260+ world-class educational partners, including prestigious universities, global brands and industry partners, we offer our 20 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees.
We’re not here just to teach new skills (although we do that well), we want to help transform lives. FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment and education for all. If that sounds like you, get in touch. You could help us achieve our biggest goal yet – becoming the world’s best AI-powered, career-based learning platform and OPM.
What’s the opportunity?
The Admissions Officer is responsible for the accurate and timely processing and assessment of student applications, ensuring that applicants meet the relevant academic, admissions and eligibility requirements before an admissions decision is made.
The role will primarily support postgraduate admissions, including the assessment of UK and international applications, verification of academic and supporting documentation, assessment of fee status where applicable, and accurate maintenance of student records.
This is an administrative and decision-making role within a fast-paced Higher Education environment, where strong attention to detail, sound judgement, regulatory awareness and effective collaboration are essential.
You will be expected to apply established institutional policies and admissions criteria consistently, identify discrepancies or potential issues, and escalate complex or exceptional cases appropriately.
Responsibilities include but are not limited to
Reporting regularly to the Admissions Manager and providing clear updates on delegated tasks, workload and application volumes.
Processing and assessing postgraduate applications in line with institutional admissions policies, programme entry requirements and agreed procedures.
Reviewing academic qualifications, professional experience and supporting documentation to determine whether applicants meet the relevant admission criteria.
Assessing applications from both UK and international applicants, including reviewing overseas qualifications and relevant supporting evidence.
Checking applications for completeness, accuracy and consistency, identifying discrepancies, missing information or potential concerns and taking appropriate action.
Making admissions decisions within delegated authority and established guidelines, including issuing appropriate offers or escalating cases requiring further consideration.
Applying academic, English-language and other programme-specific entry requirements consistently.
Verifying and authenticating official academic and identity documentation in accordance with established procedures.
Assessing UK fee status where required and applying the relevant Home/Overseas fee-status criteria and institutional procedures.
Maintaining up-to-date knowledge of Higher Education fee assessment regulations in England, including relevant UKCISA guidance and applicable government regulations.
Ensuring that all application and student information is recorded accurately and promptly within the relevant Student Records System, CRM and/or admissions platforms.
Maintaining accurate electronic student records and ensuring that appropriate supporting documentation is retained in accordance with institutional policies and GDPR requirements.
Managing a caseload of applications effectively, prioritising work according to deadlines, intake dates and business requirements.
Identifying recurring issues, process gaps or data-quality problems and escalating these to the Admissions Manager.
Collaborating closely with Student Recruitment, Student Support, Awards, Finance, Compliance and other relevant teams to ensure an efficient and consistent admissions process.
Maintaining and continuously developing knowledge of admissions policies, programme requirements, institutional procedures and relevant UK Higher Education regulations.
Contributing to process improvements designed to increase efficiency, accuracy, compliance and the overall applicant experience.
Supporting audits, quality assurance activities and internal reviews of admissions processes where required.
Handling confidential applicant and student information appropriately and in accordance with GDPR, data protection and institutional policies.
Essential skills, knowledge and experience
Demonstrable previous experience in a Higher Education Admissions role, with specific experience of postgraduate admissions.
Experience processing applications for UK and international postgraduate students.
Good understanding of the UK Higher Education admissions environment and the principles underpinning admissions decision-making.
Demonstrable formal training in Higher Education fee assessment in England, such as recognised UKCISA HE fee-assessment training, or equivalent recognised professional training.
Practical understanding of Home/Overseas fee-status assessment principles and the ability to apply established fee-assessment guidance accurately.
Strong attention to detail and the ability to identify discrepancies, inconsistencies and missing information in applications.
Experience working with Student Records Systems, CRM systems, admissions platforms or similar databases.
Strong administrative and organisational skills, with the ability to manage a high volume of applications and competing deadlines.
Ability to make decisions confidently within established policies and guidelines and to recognise when a case should be escalated.
Strong analytical and critical-thinking skills, with the ability to investigate issues and identify appropriate solutions.
Excellent written and verbal communication skills in English.
Ability to communicate effectively with applicants and colleagues from different cultural and professional backgrounds.
Experience working effectively within an international and cross-functional team.
Strong IT skills, including Microsoft Office applications.
Ability to prioritise workload effectively and meet agreed deadlines.
High level of integrity and discretion when handling confidential student and applicant information.
Commitment to providing a consistent, fair and professional admissions service.
Desirable skills, knowledge and experience
Advanced Microsoft Excel skills, including data analysis, filtering, pivot tables and reporting.
Experience using Salesforce, Microsoft Dynamics or another CRM/student recruitment platform.
Additional language skills would be advantageous.
Diversity Statement
We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work – We are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.
We can't wait to meet you!
#FutureLearnCareers
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
We are looking for a Product Support & Enablement Lead to lead and develop our existing L1 Product Support team. You will help the team resolve more customer issues without escalating to L2, while improving the tools, training, and workflows that allow support to scale.
This is a senior technical and people-management role—not simply a role overseeing today’s queue. You will lead frontline delivery for Product Support (L1) and develop the team’s ability to investigate and resolve increasingly technical requests, including paid self-serve and first-level enterprise issues.
You will work closely with L2 and other teams to define clear ownership, identify work Product Support (L1) can safely take on, and build repeatable escalation paths. You will also contribute to operational continuity for the wider Support organization.
You will be equally comfortable coaching a team member through a customer issue, investigating an API error, improving a support workflow, and partnering with Engineering or Product to address a recurring problem.
KEY RESPONSIBILITIES
LEAD FRONTLINE SUPPORT DELIVERY
- Lead, coach, and develop a distributed L1 Product Support team, providing regular feedback and supporting technical growth.
- Own day-to-day L1 Product Support delivery, including queue prioritization, backlog management, customer communication, and regional handoffs.
- Define and maintain clear ownership of L1 Product Support queues and handoffs to L2, including for paid self-serve and first-level enterprise requests.
- Monitor service quality, response and resolution times, backlog health, and customer satisfaction; turn insights into practical improvements.
- Stay hands-on with complex or sensitive customer issues and model strong technical judgment.
INCREASE PRODUCT SUPPORT (L1) TECHNICAL AUTONOMY
- Train and coach Product Support (L1) agents to investigate, reproduce, and resolve more technical issues across Mistral products, including Vibe, Studio, and APIs.
- Work with L2 to identify issue types that Product Support (L1) can safely take on and define the knowledge, access, and safeguards needed.
- Create playbooks, troubleshooting guides, and escalation criteria that help Product Support (L1) agents resolve issues independently and consistently.
- Improve L1-to-L2 handoffs so escalations contain customer impact, investigation steps, and relevant evidence.
- Track escalation patterns and use them to prioritize training, documentation, and product improvements.
SCALE SYSTEMS, WORKFLOWS, AND AUTOMATION
- Own improvements to frontline support tooling, routing, workflows, macros, and internal processes.
- Own improvements to frontline Product Support (L1) tooling, routing, workflows, macros, and internal processes.
- Develop AI-assisted support and automation, including Intercom Fin, to reduce repetitive work while maintaining response quality and appropriate human escalation.
- Identify recurring contact drivers and partner with Product, Engineering, and other teams to address them at the source.
- Build reporting and operating reviews that make workload, service performance, escalation patterns, and risks visible.
- Establish shared processes with specialist Support teams while respecting their ownership of technical delivery.
BUILD KNOWLEDGE AND OPERATIONAL CONTINUITY
- Develop onboarding materials and technical training that help agents become autonomous.
- Work with Documentation and Product teams to keep internal guidance and customer-facing help content accurate and useful.
- Share customer insights and support trends with Product, Engineering, and go-to-market teams.
- Help coordinate support readiness for new products, features, and processes.
- Contribute to operational continuity for the Support organization through team coordination, reporting, and escalation management.
WHAT WE’RE LOOKING FOR
- Significant experience in customer-facing technical support, product support, or support operations in a fast-moving technology environment.
- Senior people-management experience, including leading, coaching, and developing a Support team.
- Strong technical judgment and troubleshooting skills, including the ability to investigate product issues, reproduce bugs, and understand API requests and errors.
- Experience managing support queues, escalations, service quality, and operational performance.
- Experience improving workflows, tooling, or knowledge management.
- Ability to use support data to identify bottlenecks and prioritize improvements without losing sight of the customer experience.
- Excellent written and verbal communication skills in English, including the ability to explain technical issues clearly to different audiences.
- A pragmatic, collaborative approach and comfort working across time zones and functions.
NICE TO HAVE
- Experience with Intercom, Fin, or comparable support and AI automation tools.
- Experience supporting developer tools, APIs, SaaS products, or AI applications.
- Familiarity with scripting or lightweight automation.
- Experience building onboarding programs, technical training, or support playbooks.
- French language skills.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Berlin, Germany; Frankfurt, Germany; Munich, Germany
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Workato is looking for an Engineering Manager to lead the ChatBots and AI team within our Platform organization. This is a high-ownership role for someone who thrives in ambiguity: you turn unclear requirements into clear execution plans, make confident decisions with incomplete information, and keep both the team and leadership aligned. The team is fully remote and international - you'll build the processes and culture that make it work at pace.
About the Team
The ChatBots and AI team's mission is to deliver AI agents to end users. We own the runtime and integration layer - conversation storage, API design, streaming, and integrations with external interfaces like Slack and other applications. The team is made up of Senior and Staff engineers working in Ruby/Rails and Go on a modern stack: PostgreSQL, Kafka, Redis, Kubernetes, and AWS. You'll collaborate with dedicated QA, SRE, and UX/UI teams, as well as engineering teams across the broader organization. Workato has a strong cross-functional culture - your team won't work in isolation.
What You'll Do
Delivery
Partner with Product Managers and stakeholders to scope projects, set timelines, and define what success looks like
Plan and track execution across quarters and sprints; deliver on schedule without compromising quality
Identify blockers early, resolve them decisively, and escalate when escalation is the right call
Balance feature work against internal investments - AI-SDLC, CI/CD, platform upgrades, and technical debt
Team
Manage, mentor, and grow a team of Senior and Staff engineers
Own hiring, onboarding, and performance management
Design team processes that fit a distributed, asynchronous environment - and evolve them as the team and company change
Apply AI tooling to how the team works, not just what it builds
Technical Ownership
Participate in architecture and design decisions as a technical peer to your engineers
Make trade-off calls on scope, approach, and sequencing - and be accountable for them
Understand the system deeply enough to allocate the team's capacity where it matters most
Communication
Keep leadership informed on progress, risks, and blockers with clarity and without spin
Build working relationships with peer leads across engineering and product
Represent your team's priorities and constraints in cross-team planning
What We're Looking For
5+ years managing engineering teams, including Senior and Staff-level individual contributors
Senior engineer-level technical depth - you can read the code, challenge a design, and hold your own in an architecture discussion
Hands-on background in backend engineering; experience with Ruby, Go, or comparable languages and distributed systems
Demonstrated ability to operate under ambiguity: defining direction where none exists, and committing to decisions before all the information is available
Track record of shipping complex software on schedule in a fast-moving environment
Experience managing a fully remote, distributed team across multiple time zones
Strong written communication - in an async environment, writing is the primary management tool
Nice to Have
Experience building AI-powered products - agents, LLM pipelines, or orchestration systems
Background in platform, integration, or developer-facing infrastructure
Experience scaling a team through periods of rapid growth
Familiarity with enterprise SaaS or automation platforms
(REQ ID: 2941)
Location: Belgrade, Serbia; Poland; Kazakhstan; Spain; Georgia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Head of Compliance & Customer Protection
to join our team.
Your main tasks will be:
Merge moderation and Customer Protection into one process: signal → risk assessment → review → decision → enforcement → appeal;
Manage moderation of clients and partners: set review priorities, SLAs, quality control and the review of wrongful restrictions;
Run investigations of complaints and violations: fraud, pressure on clients and other prohibited practices; ensure evidence and proportionate decisions;
Develop and update rules together with Legal; turn agreed requirements into instructions for moderators, Support, Supply and partners;
Ensure decisions are enforced across teams: Support communicates with the client, Supply drives partner actions, Compliance checks that the violation is fixed and does not recur;
Remove root causes of repeat violations: change checks, rules, partner training and product requirements based on investigation findings;
Automate checks with error control: together with ML and automation, choose processes to automate and set requirements for accuracy, manual review, appeals and rollback;
Manage the team (in-house and freelancers) and the function's efficiency: plan workload, train people, review errors, control the speed, quality and cost of checks;
Report the risk picture: serious and repeat violations, misses, wrongful blocks, investigation timelines and enforcement of measures.
We expect from you:
Building an end-to-end risk process: intake, risk assessment, investigation, decision, enforcement, appeal;
Moderation management: priorities, SLAs, quality control, sample-based review;
Investigations: collecting evidence, recognising fraud and pressure patterns, proportionate measures;
Turning legal requirements into operational rules and instructions for several teams;
Automating checks with ML: requirements for accuracy, manual review, appeals and rollback; evaluating pilots by missed violations and wrongful blocks;
Data and reporting: case tracking by risk, cause, timing, decisions and recurrence; checking data quality and separating the effect of measures from changes in volume.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Children's education reimbursement
. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period.
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Belgrade, Serbia; Poland; Kazakhstan; Spain; Georgia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Partner Economics & Incentives manager
to join our team.
Your main tasks will be:
Design the architecture of commissions, bonuses, promotions and commercial leagues, including the economics of tier moves and status retention;
Translate the quantity and quality order into a clear partner action and a commercial incentive;
Calculate the incremental result, payouts, payback, margin and sensitivity; exclude paying for organic growth;
Design pilots, anti-fraud, accrual rules and disputed cases with Analytics, Finance and Compliance/Legal;
Maintain a single catalogue of programmes; hand over conditions to account managers; evaluate the effect after a bonus ends; propose to scale, change or stop.
We expect from you:
Partner and platform unit economics: payouts, margin, cost to serve, payback;
Incentive design that ties a bonus or commission to a specific behaviour change;
Measuring incremental effect: baseline dynamics, comparison group, costs;
Designing commercial leagues and tiers: entry, promotion, status loss;
Anti-fraud: artificial activity, multi-accounts, metric manipulation;
Financial modelling and sensitivity analysis.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Children's education reimbursement
. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period.
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary : Associate AI Deployment Strategist
As an Associate AI Deployment Strategist, you will support the adoption and deployment of Mistral’s AI solutions, working closely with customers and internal teams to bridge the gap between strategic vision and practical implementation. This role is ideal for early-career professionals eager to learn, grow, and contribute to transformative AI projects in a collaborative environment.
You will assist in designing AI roadmaps, collaborating with the Solution team to deliver solutions, and ensuring smooth transitions from presales to postsales. Your work will directly contribute to customer success, helping turn AI potential into real-world impact.
What you will do
Strategic Discovery & Vision Setting
• Assist in executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive improvements.
• Support the creation of AI adoption roadmaps, helping articulate the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases and align solutions with customer objectives.
AI Solution Design & Deployment
• Contribute to the design and deployment of end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows.
• Prototype and deploy AI solutions, ensuring scalability and impact under supervision.
• Executing pilot projects and proofs-of-value, demonstrating the potential of our technology.
Value Realization & Customer Success
• Support customers in their AI strategy, helping them maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes and assist in communicating progress to stakeholders.
Cross-Functional Collaboration
• Act as a liaison between customers and Mistral’s internal teams, gathering feedback to influence product and research roadmaps.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
About you
• 1 to 2 years in a client-facing strategic role (e.g., management consulting, value engineering, or technical sales). To note, we also accept fresh graduates that have gained relevant experience through internships and work study programs.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Strong problem-solving skills and the ability to structure challenges into actionable solutions.
• Effective communication skills to engage with stakeholders at various levels.
• Strong technical knowledge of AI/ML/Data Science
• Hands-on experience prototyping proofs-of-concept (Python, JavaScript, or similar)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
Why this role matters
You will play a key role in supporting how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By collaborating with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, contributing to Mistral’s growth and customer success. This role offers a unique opportunity to learn, grow, and make a meaningful impact in the AI industry.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary : Associate AI Deployment Strategist
As an Associate AI Deployment Strategist, you will support the adoption and deployment of Mistral’s AI solutions, working closely with customers and internal teams to bridge the gap between strategic vision and practical implementation. This role is ideal for early-career professionals eager to learn, grow, and contribute to transformative AI projects in a collaborative environment.
You will assist in designing AI roadmaps, collaborating with the Solution team to deliver solutions, and ensuring smooth transitions from presales to postsales. Your work will directly contribute to customer success, helping turn AI potential into real-world impact.
What you will do
Strategic Discovery & Vision Setting
• Assist in executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive improvements.
• Support the creation of AI adoption roadmaps, helping articulate the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases and align solutions with customer objectives.
AI Solution Design & Deployment
• Contribute to the design and deployment of end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows.
• Prototype and deploy AI solutions, ensuring scalability and impact under supervision.
• Executing pilot projects and proofs-of-value, demonstrating the potential of our technology.
Value Realization & Customer Success
• Support customers in their AI strategy, helping them maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes and assist in communicating progress to stakeholders.
Cross-Functional Collaboration
• Act as a liaison between customers and Mistral’s internal teams, gathering feedback to influence product and research roadmaps.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
About you
• 1 to 2 years in a client-facing strategic role (e.g., management consulting, value engineering, or technical sales). To note, we also accept fresh graduates that have gained relevant experience through internships and work study programs.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Strong problem-solving skills and the ability to structure challenges into actionable solutions.
• Effective communication skills to engage with stakeholders at various levels.
• Strong technical knowledge of AI/ML/Data Science
• Hands-on experience prototyping proofs-of-concept (Python, JavaScript, or similar)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
Why this role matters
You will play a key role in supporting how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By collaborating with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, contributing to Mistral’s growth and customer success. This role offers a unique opportunity to learn, grow, and make a meaningful impact in the AI industry.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: London
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least three of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
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New York, New York, United States
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ГибридleadParis; London; A pragmatic, collaborative approach and comfort working across time zones and functions; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
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London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks