Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Audience Business Analyst
San Mateo, CA (Collab)
In this role you will be an analyst on SIE’s Growth, Media, and Omnichannel Marketing team; specifically, as a part of the Audience, Infrastructure, and Measurement (AIM) team. You will play a vital role in shaping and evolving the way we communicate with our consumers. AIM Analysts bring a diverse range of expertise, spanning SQL development and audience strategy to product leadership and process optimization. While AIM analysts have clear areas of expertise, every member of the team has the opportunity to learn and grow new skills outside of their specialty by contributing to all areas of AIM.
We are looking to fill a new Audience Business Analyst role on the AIM team, specializing in audience strategy, operations, and activation for our Live Service business. You will further enable our global marketing organization to use our first party data to put the customer first in all our marketing communications. Together as gamer and customer experience advocates, we can show how PlayStation is truly the Best Place to Play!
Primary Responsibilities
Collaborate with marketing and agency partners across all marketing regions as the subject matter expert on our ecosystem of data to create custom segments and support campaign executions supporting player acquisition, ongoing engagement, and retention
Advise partners on campaigns, using data-based insights from AIM, marketing analytics, data science models, and consumer research
Work as part of our AIM SCRUM team to deliver value to audience activation, while also analyzing and employing operational optimizations that bring our operations to scale across all our owned and paid marketing channels
Manage ad-hoc and automated customer lists to power PlayStation’s digital marketing channels globally
Ensure the efficient and successful delivery of all customer segments to global marketing platforms
Partner with Martech product teams to translate business needs into actionable requirements and feature enhancements for marketing platforms.
Qualifications:
Ability to collaborate and communicate effectively with a diverse group of established partners including marketing, product/engineering teams, and agencies across different regions and cultures
Experience with working with a variety of marketing platforms and channels, including but not limited to email, paid media, and custom tools
Experience working with martech/adtech platforms (Salesforce Marketing Cloud, DMPs, Publisher and Social Partners, etc)
Executed analysis projects related to lifecycle marketing, targeting segmentation strategies, cohort analysis and tracking, churn prevention, A/B and multivariate tests, and reporting dashboard design and development
SQL programming experience required
3 years’ experience working with relational databases
5 years' marketing operations experience
Bachelor’s degree or equivalent
Well-spoken with strong presentation-making skills that effectively present data in a compelling way, both verbal and written, to influence partner strategy
Demonstrates understanding of analytical approaches—can set up clean testing frameworks for clear and meaningful measurement reporting downstream
Passionate about gaming and video game culture
Experienced with BI visualization tools such as Domo and Tableau
You are an analytical problem solver who is data driven, with a can-do attitude and flexibility to accommodate evolving business needs
You thrive in a collaborative work environment and excel under pressure, with experience working on complex, international, large-scale, time-critical projects
You are flexible and versatile in nature, able to overcome challenges while maintaining a positive attitude
You are willing to roll up your sleeves to take on tasks with the team
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$136,300
—
$204,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We’re looking for a Senior Data Analyst to be a key analytical partner to our Customer Success organization and our product-led, digital customer journey. You’ll shape how the business understands what drives adoption, retention, and expansion, analyzing how customers move from sign-up to activation, engagement, conversion, expansion, and renewal, and turning that into clear, actionable insight on the growth levers leadership can act on. Sitting within our centralized analytics function, you’ll work closely with Customer Success, Product, Growth, RevOps, and Data Engineering, bringing strategic thinking, deep PLG expertise, and the ability to turn complex data into clear recommendations that move the business forward. You’ll help define how digital and scaled success programs are measured, size opportunities, show where to invest next, and help shape the data foundations that underpin our AI and automation capabilities.
How we’re using AI today
On the Analytics team, we're thoughtfully embedding AI into how we work with data. That looks like using AI to accelerate SQL development, pressure-test interpretations, turn complex datasets into clear executive narratives, and increasingly, building Generative BI applications that let stakeholders explore and interrogate data on their own. We approach AI the same way we approach data quality: with clear standards, human accountability at every consequential decision, and a commitment to getting it right before it influences the business. Beyond our own workflows, our role is evolving to ensure 1Password has the data foundations, governance, and structure its broader AI transformation depends on.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 5+ years in analytics within complex B2B SaaS environments, ideally in a product-led or self-serve motion. B2C or hybrid B2B/B2C experience is a plus
- Strong PLG and customer lifecycle expertise, including activation, PQLs, cohort analysis, retention, churn, expansion, and growth modeling
- Experience partnering with Customer Success, Product, and Growth stakeholders and translating open-ended business questions into analytical frameworks
- Ability to synthesize complex analysis into clear recommendations and communicate them to senior leaders, influencing decisions and priorities
- Experience with experimentation (A/B testing), statistical modeling, or predictive techniques (e.g., churn or propensity modeling) in a business context
- Advanced SQL and strong experience with large-scale analytical datasets, including product usage and event data
- Hands-on experience with modern AI/BI tools (Hex, Omni, Claude, Dust, or similar)
- Comfort in modern cloud data ecosystems: Snowflake, Databricks, dbt
- Experience working with GTM and customer platforms such as Salesforce and a CS platform (Gainsight, or similar). Familiarity with product analytics tools (Amplitude, Segment, or similar) is a plus
What you can expect:
- The opportunity to do meaningful analytics work across adoption, retention, expansion, and digital success in a fast-moving, product-led SaaS environment
- Close partnership with Customer Success stakeholders and a direct line to leadership on the growth levers that matter most, contributing to how the organization measures performance and makes day-to-day decisions
- Involvement in building the data foundations and analytical standards that Customer Success and 1Password’s broader AI capabilities will depend on
- Exposure to how AI gets applied in customer analytics, including Generative BI and AI-assisted workflows across forecasting, anomaly detection, and insight generation
- Cross-functional collaboration across Customer Success, Product, Growth, Marketing, Finance, RevOps, and Data teams
- An environment where there’s a lot to build and your contributions will have real impact, ideal for someone who is eager to grow, take ownership, and make their mark
USA-based roles only: The annual base salary for this role is between $122,000 USD and $171,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $105,000 CAD and $147,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Workplace: remote
Requirements
5+ years of Microsoft Dynamics 365 CE and Power Platform development
Strong hands-on experience in Dynamics 365 CE customization and development using C#, JavaScript, plugins, and custom components
Solid knowledge of Microsoft Dataverse, Power Apps (model-driven and canvas apps), Power Automate, and Power Pages
Experience with Dynamics 365 CE applications, such as Sales, Customer Service, Field Service, and Customer Insights
Experience designing solution architecture and integrating Dynamics 365 CE with external systems using APIs and Azure Integration Services
Experience with Azure DevOps, CI/CD pipelines, ALM, and deployment best practices
Experience with data migration, security models, and data architecture
Experience in pre-sales activities, including technical discovery, solution design, and effort estimation
Ability to communicate directly with clients, translate business needs into technical solutions, and make independent technical decisions
Good English communication skills
Nice to have
Experience with Power BI
Experience mentoring developers, conducting code reviews, or providing technical guidance
Microsoft certifications in Dynamics 365, Power Platform, or Solution Architecture
Responsibilities
Design, develop, and customize Dynamics 365 CE and Power Platform solutions using C#, JavaScript, Power Apps, Power Automate, and Azure services
Define solution architecture, make technical decisions, and ensure solution quality, scalability, and maintainability
Design and implement integrations with third-party applications and external systems
Work directly with clients to understand requirements, propose technical approaches, and deliver suitable solutions
Participate in pre-sales activities, including discovery sessions, solution presentations, technical estimations, and proposals
Collaborate with Functional Consultants, Developers, and other stakeholders throughout project delivery
Contribute to technical documentation, code reviews, and development best practices
We offer
Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota
Competitive compensation that depends on your qualification and skills
Career development system with clear skill qualifications
Flexible working hours aligned to your schedule
Options to work remotely
Corporate medical insurance covering services of private and public medical centers
English courses online
Corporate parties and events for employees and their children
Internal conferences, workshops and meetups for learning and experience sharing
Gym membership compensation
5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
Any questions?
Veronika
hh@itransition.com
Location: Home Based - Americas; Home based - EMEA; Office Based - London, UK
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally-distributed collaboration, with 1500+ colleagues in 90+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing. We are privately held with the intention to list on a public exchange.
We are expanding our in-house legal team, creating opportunities for exceptional lawyers as Legal Counsel at various levels. Successful candidates will be rigorous and effective practitioners with a track record of academic achievement and social engagement. At Canonical they will have the opportunity to work on a variety of transactional matters in the technology and enterprise software realm, as well as the contracts that underpin global employment, contracting and partnerships. Successful candidates will work closely with Canonical and external legal counsel in Europe and the Americas, and colleagues worldwide.
Candidates must be able to demonstrate good commercial judgement as well as being organised, efficient, and capable to provide high quality legal and commercial advice. We are looking for a rigorous work ethic, detailed analysis, conscientiousness, and the ambition to identify opportunities for improvement.
Location
: This is a remote role available in EMEA and AMER, with the option of working from our London office.
What your day will look like
Drafting, reviewing, and negotiating commercial contracts with customers and vendors in many countries across the globe
Providing legal support to various internal clients across the company, including Canonical’s sales organisation
Interfacing with cross-functional teams to support company initiatives
Utilising Canonical’s contract management system to ensure accurate data is
maintained for signed contracts
Working with local counsel in many countries to seek and implement advice
What we are looking for in you
An exceptional academic track record from both high school and
university
A degree in law, JD or equivalent, and active licence to practise law or current
progress towards that
Drive and a track record of going above-and-beyond expectations
Strong organisational and prioritisation skills with the ability to work in
a fast-paced, multi-cultural environment
Effective both independently and as part of a team
A passion for technology evidenced by personal initiatives and projects
Professional written and spoken English with excellent drafting and presentation skills
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
Appreciative of diversity; polite and effective in a multicultural multinational
organisation
Excellent interpersonal skills, curiosity, flexibility, and accountability
Thoughtfulness and self-motivation
Result-oriented, with a personal drive to meet commitments
Business level written and spoken English.
Sincere personal motivation aligned with our mission.
International travel 2-4 times a year for company events up to two weeks long.
Additional skills we value
Experience in commercial transactions, intellectual property, or corporate law
Leadership and the ability to influence others to embrace new ideas or
practices
Understanding of the open source software community and values
Understanding of the technology industry - silicon, data centers, PCs, connected devices, and software
Experience working on in-house legal team and/or law firm
In addition we expect that you will match our values, by being:
Precise, taking care to deliver correctness and clarity.
Reliable, delivering high quality work that builds trust and confidence.
Accessible, collaborating to build products and systems that are usable.
Adroit, blending enthusiasm, knowledge, adaptability, style and character.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All
Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Проводить углубленный анализ поведения пользователей: выявление паттернов, точек роста и проблемных зон продукта с использованием методов когортного, funnel- и event-based анализа; Разрабатывать и поддерживать ключевые продуктовые метрики: мониторинг LTV, Retention Rate, Conversion Rate и других показателей юнит-экономики;
УдалённоМосква; Сейчас мы находимся в поиске Продуктового аналитика в команду RWB-Среды
Location: Amsterdam
Workplace: Hybrid
Build with us
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
Your impact
Mollie has an important role and responsibility in the financial ecosystem, handling customer funds with a high degree of diligence and scrutiny. The financial services domain sits at the core of Mollie, it orchestrates all money movements to power all of Mollie's financial products.
Analytics engineering plays an important role in this ecosystem, as these core financial processes handle massive, complex volumes of data originating from different internal systems. By establishing robust data pipelines, maintaining automated data quality checks, and fostering deep collaboration with cross functional partners in Engineering and Treasury & Merchant Finance, the Analytics Engineering team ensures full data integrity and enables the daily reconciliation of Mollie's books.
You will be working on creating and maintaining critical data assets that enable Mollie to reconcile their books. This involves creating and maintaining solid dbt data models from raw source data to consumable mart tables. You will play a part in creating and maintaining tooling to visualize and report the required data, mostly in our BI tooling that makes it easy for the end user to extract the required data. To do this, you will be working closely with engineers to understand the inner workings of Mollie's money movements and, most importantly, get the correct data. You will also be collaborating with Merchant Finance & Treasury to make sure they can do daily reconciliation in our BI tooling.
What you'll ship
- Build and maintain dbt data models, from raw source data to consumable mart tables, powering tooling and dashboards that monitor critical financial processes.
- Work closely with engineers to understand how Mollie's money movements and financial processes work to make sure you model the data correctly
- Partner with stakeholders across Merchant Finance &, Treasury domain to define and track key financial data, and enable daily reconciliation
- Implement data quality validation checks, testing frameworks, and proactive monitoring to ensure high trust in the data used for analysis and decision making
What you'll bring
- 5+ years of experience in analytics engineering roles
- Strong technical foundation in SQL; experience with data modelling and automation
- Strong level of dbt; experiene in BigQuery/GCP and Airflow are a plus.
- Ability to take a helicopter view to zoom in and out to determine what really matters
- Skilled at stakeholder management, especially across technical and non-technical teams. Willingness to challenge senior stakeholders on their assumptions and requests.
- Experience in financial data and financial processes is a big plus; experience in fintech and/or banking.
- Business-aware, impact-driven, and curious
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Milan
Workplace: Hybrid
Build with us
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
Your impact
Mollie has an important role and responsibility in the financial ecosystem, handling customer funds with a high degree of diligence and scrutiny. The financial services domain sits at the core of Mollie, it orchestrates all money movements to power all of Mollie's financial products.
Analytics engineering plays an important role in this ecosystem, as these core financial processes handle massive, complex volumes of data originating from different internal systems. By establishing robust data pipelines, maintaining automated data quality checks, and fostering deep collaboration with cross functional partners in Engineering and Treasury & Merchant Finance, the Analytics Engineering team ensures full data integrity and enables the daily reconciliation of Mollie's books.
You will be working on creating and maintaining critical data assets that enable Mollie to reconcile their books. This involves creating and maintaining solid dbt data models from raw source data to consumable mart tables. You will play a part in creating and maintaining tooling to visualize and report the required data, mostly in our BI tooling that makes it easy for the end user to extract the required data. To do this, you will be working closely with engineers to understand the inner workings of Mollie's money movements and, most importantly, get the correct data. You will also be collaborating with Merchant Finance & Treasury to make sure they can do daily reconciliation in our BI tooling.
What you'll ship
- Build and maintain dbt data models, from raw source data to consumable mart tables, powering tooling and dashboards that monitor critical financial processes.
- Work closely with engineers to understand how Mollie's money movements and financial processes work to make sure you model the data correctly
- Partner with stakeholders across Merchant Finance &, Treasury domain to define and track key financial data, and enable daily reconciliation
- Implement data quality validation checks, testing frameworks, and proactive monitoring to ensure high trust in the data used for analysis and decision making
What you'll bring
- 5+ years of experience in analytics engineering roles
- Strong technical foundation in SQL; experience with data modelling and automation
- Strong level of dbt; experiene in BigQuery/GCP and Airflow are a plus.
- Ability to take a helicopter view to zoom in and out to determine what really matters
- Skilled at stakeholder management, especially across technical and non-technical teams. Willingness to challenge senior stakeholders on their assumptions and requests.
- Experience in financial data and financial processes is a big plus; experience in fintech and/or banking.
- Business-aware, impact-driven, and curious
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Sr. Data Analyst, Compliance to join our team remotely! The primary goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by driving insights and actions that provide full visibility into business performance and operational efficiency.
Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with strategic thinking to deliver actionable recommendations, guide decision-making, and drive measurable impact across the organization.
In this role, you'll own end-to-end data management, from building and maintaining datasets and pipelines to designing dashboards and delivering insights for the Compliance team. A core part of this role is owning the logic and rule-setting behind transaction monitoring across deposits and withdrawals. You'll also contribute to experimentation infrastructure, laying the groundwork for future ML and intelligence initiatives.
THE OPPORTUNITY
- Own the logic and rule-setting behind transaction monitoring across deposits and withdrawals, partnering closely with Compliance to study patterns and refine detection logic
- Translate compliance requirements into production detection logic, preserving correctness across alert eligibility, thresholds, customer segmentation, date windows, and deduplication
- Develop and maintain Python and SQL pipelines for transaction data preparation, feature engineering, and detection workflows
- Evaluate detection rules and analytical models across coverage, alert quality, threshold sensitivity, and the impact of proposed changes
- Design reproducible evaluations on historical data that account for limited labels, class imbalance, and shifts in customer behaviour over time
- Own testing, deployment, scheduling, monitoring, and operational support for detection workflows, including investigating data quality issues, pipeline failures, and unexpected changes in detection results
- Execute historical backfills with clear validation and traceability, and maintain reliable downstream alert delivery and integrations with compliance systems
- Be at the forefront of data innovation by experimenting, testing hypotheses, and translating insights into action, while incorporating software engineering best practices into pipelines and dashboards.
WHAT YOU BRING
- 7+ years of experience in data analysis, data science, and data management within the fintech, crypto, financial services, or gambling industry, gained in a fast-paced, high-growth environment
- Experience working with compliance, fraud, funding, finance, and customer support teams and analyzing large datasets, engineering features, and applying statistical methods to practical business problems
- Strong Python and SQL skills, with experience building and supporting production data or analytical systems
- Hands-on experience using dbt or similar tooling to model and organize high-fidelity data for reporting and decision-making
- Experience setting up and managing data pipelines with a strong understanding of workflow orchestration, plus strong software engineering practices including version control, automated testing, code review, and CI/CD
- Solid statistical foundation; ML exposure is a strong plus
- Proficiency with BI and data visualization tools (e.g., Hex, Tableau, Power BI, or similar) to build executive-facing dashboards
- Ability to investigate production issues independently and communicate technical findings and uncertainty to non-technical stakeholders
- You believe wholeheartedly in the values outlined in Kraken's Tentaclements document
- A degree in a field emphasizing analytical rigor, such as analytics, software engineering, statistics, or economics
- Based in Canada, the US, or Brazil, and fluent in English
NICE TO HAVES
- Fraud detection, AML, anomaly detection, or other risk applications
- Experience with Athena, Trino, Kafka, and Kubernetes alongside the core Airflow/dbt/S3 stack
- Transaction pattern analysis, customer segmentation, and detection threshold tuning
- Developing or productionising machine learning models, including experiment tracking and performance monitoring
- Working with sparse or delayed feedback from investigations to evaluate and improve detection
- Explainability, auditability, and change control in regulated environments
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Canada; Brazil
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Sr. Data Analyst, Compliance to join our team remotely! The primary goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by driving insights and actions that provide full visibility into business performance and operational efficiency.
Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with strategic thinking to deliver actionable recommendations, guide decision-making, and drive measurable impact across the organization.
In this role, you'll own end-to-end data management, from building and maintaining datasets and pipelines to designing dashboards and delivering insights for the Compliance team. A core part of this role is owning the logic and rule-setting behind transaction monitoring across deposits and withdrawals. You'll also contribute to experimentation infrastructure, laying the groundwork for future ML and intelligence initiatives.
THE OPPORTUNITY
- Own the logic and rule-setting behind transaction monitoring across deposits and withdrawals, partnering closely with Compliance to study patterns and refine detection logic
- Translate compliance requirements into production detection logic, preserving correctness across alert eligibility, thresholds, customer segmentation, date windows, and deduplication
- Develop and maintain Python and SQL pipelines for transaction data preparation, feature engineering, and detection workflows
- Evaluate detection rules and analytical models across coverage, alert quality, threshold sensitivity, and the impact of proposed changes
- Design reproducible evaluations on historical data that account for limited labels, class imbalance, and shifts in customer behaviour over time
- Own testing, deployment, scheduling, monitoring, and operational support for detection workflows, including investigating data quality issues, pipeline failures, and unexpected changes in detection results
- Execute historical backfills with clear validation and traceability, and maintain reliable downstream alert delivery and integrations with compliance systems
- Be at the forefront of data innovation by experimenting, testing hypotheses, and translating insights into action, while incorporating software engineering best practices into pipelines and dashboards.
WHAT YOU BRING
- 7+ years of experience in data analysis, data science, and data management within the fintech, crypto, financial services, or gambling industry, gained in a fast-paced, high-growth environment
- Experience working with compliance, fraud, funding, finance, and customer support teams and analyzing large datasets, engineering features, and applying statistical methods to practical business problems
- Strong Python and SQL skills, with experience building and supporting production data or analytical systems
- Hands-on experience using dbt or similar tooling to model and organize high-fidelity data for reporting and decision-making
- Experience setting up and managing data pipelines with a strong understanding of workflow orchestration, plus strong software engineering practices including version control, automated testing, code review, and CI/CD
- Solid statistical foundation; ML exposure is a strong plus
- Proficiency with BI and data visualization tools (e.g., Hex, Tableau, Power BI, or similar) to build executive-facing dashboards
- Ability to investigate production issues independently and communicate technical findings and uncertainty to non-technical stakeholders
- You believe wholeheartedly in the values outlined in Kraken's Tentaclements document
- A degree in a field emphasizing analytical rigor, such as analytics, software engineering, statistics, or economics
- Based in Canada, the US, or Brazil, and fluent in English
NICE TO HAVES
- Fraud detection, AML, anomaly detection, or other risk applications
- Experience with Athena, Trino, Kafka, and Kubernetes alongside the core Airflow/dbt/S3 stack
- Transaction pattern analysis, customer segmentation, and detection threshold tuning
- Developing or productionising machine learning models, including experiment tracking and performance monitoring
- Working with sparse or delayed feedback from investigations to evaluate and improve detection
- Explainability, auditability, and change control in regulated environments
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Опыт работы в должности CFO, Финансового директора или Group CFO от 3 лет в международных производственных компаниях сегментов food, non-food, pharma, FMCG, DIY или B2B-производстве для данных отраслей.
Location: Belgrade, Serbia; Bengaluru, India; Cluj-Napoca, Romania; Krakow, Poland; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Remote.BG, Bulgaria; Remote.PL, Poland; Riga, Latvia; Sofia, Bulgaria; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland
We are looking for a Microsoft Dynamics 365 Developer with experience in Dynamics 365 configuration and customization, plugin development, custom workflow activity development, and system integration. In this role, you will support, modify, and maintain existing solutions while contributing to custom development and data related improvements.
You will contribute to a project that relies on Dynamics 365, D365 CE, and supporting integration and data tools. The work includes custom development, system maintenance, and improvements to connected services and reporting capabilities.
Develop customizations and configurations in Dynamics 365 and D365 CE
Build plugins and custom workflow activities for business requirements
Develop and maintain JavaScript components for CRM solutions
Resolve data issues using SQL queries and SSIS packages with KingswaySoft
Ensure adherence to best practices and coding standards in custom development
Support modify and maintain systems and code developed by other engineering teams
Implement integrations with legacy and modern systems using batch jobs or APIs
Work with service module capabilities in D365 CE including SLA and queue
Contribute to solutions using Power Apps Power BI and Power Automate
Develop and maintain integrations with AWS Snowflake and ECM systems
Work with Azure Synapse Workspace Azure Functions and WebJobs
Experience with Dynamics 365 configuration and customization
Experience with plugin development and custom workflow activities in Dynamics 365
Proficiency in JavaScript for CRM-related development
Proficiency in C# and TypeScript
Proficiency in HTML and CSS
Experience with SSIS and SSIS packages using KingswaySoft
Strong knowledge of SQL queries
Hands-on experience with Power Apps, Power BI, and Power Automate
Experience with API integration with AWS, Snowflake, and ECM
Hands-on experience with Azure Synapse Workspace
Experience with Azure Functions and WebJobs
Good knowledge of the Service module in D365 CE
Experience with SLAs and queues in D365 CE
Ability to understand, support, modify, and maintain systems and code developed by other engineering teams
Location: Colombia; Brazil; Peru
The
Data Center Capacity & Inventory Specialist
owns a single, accurate, and always-current view of the organization's entire data center estate worldwide. The role exists because the biggest infrastructure decisions — where to place workloads, when to expand or consolidate, and how to plan a move — are only as reliable as the underlying data on power, cooling, racks, and space.
That information is typically fragmented across sites, spreadsheets, and providers. This role consolidates it into one authoritative source of truth, keeps it current, and turns it into capacity forecasts, utilization reporting, and move/migration analysis the business depends on. It is accountable for the inventory and operational data of every facility the organization uses — owned, colocation, and edge.
Scope & Context
Global portfolio:
every data center facility across all regions — company-owned and on-premises sites, colocation and wholesale space, and edge or remote equipment rooms.
Physical assets:
racks and cabinets; power (utility feeds, UPS, generators, PDUs, circuits); cooling (CRAC/CRAH, containment, chilled water); floor, cage, and suite space; structured cabling; and environmental monitoring.
Data domains:
inventory, capacity and utilization, contracts and commitments (colo agreements, power and space reservations), and a history of physical changes.
Organizational placement:
reports into infrastructure/IT leadership and partners with networking, cloud, security, procurement, and finance.
Key stakeholders:
site and facilities teams, colocation providers, infrastructure engineering, capacity planning, finance (cost allocation), and the business units requesting space or moves.
Key Responsibilities
Define and enforce how every site records and reports its power, cooling, rack, and space configuration, so data is comparable across the portfolio.
Participate in the the space, power, and cooling analysis behind data center moves, migrations, and consolidations: what fits where, target-site readiness, and the sequencing of each move.
Supply the accurate capacity and utilization data that drives resourcing and planning decisions
Manage capacity risk proactively: identify sites approaching power, cooling, or space limits before they constrain the business.
Uphold resilience, safety, and compliance standards across facilities, including redundancy targets (for example N+1) and disaster-recovery posture.
Inventory, Data & Capacity Management (Core Mandate)
This is the primary purpose of the role: a single, trusted, global source of truth for every data center, kept accurate and current.
Maintain the global inventory and data for all facilities
A complete register of every data center and equipment room, with location, provider, and contracted commitments.
Space:
floor area, cage and suite allocation, rack and cabinet counts, rack-unit (RU) inventory and occupancy, and remaining white space.
Power:
utility feeds and redundancy, UPS and generator capacity, PDU and circuit inventory, provisioned vs. actual draw (kW) per rack, row, and room, and PUE where measured.
Cooling:
cooling capacity and type, containment, redundancy (N, N+1), temperature and humidity envelopes, and thermal headroom.
Racks & assets:
rack elevations, cabinet layouts, and the physical assets each contains, mapped to their power and connectivity.
Turn that data into decisions
Track utilization and remaining headroom for space, power, and cooling at rack, row, room, and site level.
Forecast capacity, flag sites approaching their limits, and recommend expansion, consolidation, or reallocation.
Provide the analysis behind every move and migration — what a target site can support and how a move should be staged.
Produce regular reporting and dashboards for leadership, finance, and planning.
Own the tooling and data quality
Define data standards, naming conventions, and an audit cadence that keep the inventory accurate.
Run periodic physical audits and reconciliations against the recorded data.
Requirements
Proven experience managing data center infrastructure at multi-site or global scale, ideally across a mix of owned and colocation facilities.
Deep, practical understanding of data center power, cooling, and physical space — circuits, PDUs, UPS and generators, redundancy concepts (N, N+1, 2N), cooling systems, and containment.
A demonstrated track record of keeping accurate inventory and capacity data current across many sites.
Experience planning and executing data center moves, migrations, consolidations, or build-outs.
Colocation and vendor management experience — contracts, SLAs, capacity commitments, and cost control.
Strong data and reporting skills: able to turn raw facility data into clear capacity forecasts and dashboards, with advanced spreadsheet skills and comfort using BI or reporting tools.
Experience coordinating work across multiple regions, time zones, and stakeholder groups.
Preferred Qualifications & Certifications
Data center certifications such as Uptime Institute (ATD/ATS), BICSI DCDC, or EPI CDCP/CDCS/CDCE.
Familiarity with specific DCIM platforms (for example Nlyte, Sunbird, Device42, or Hyperview).
Knowledge of relevant standards — Uptime Institute Tier topology, ANSI/TIA-942, and ASHRAE thermal guidelines.
Exposure to hybrid environments (on-premises, colocation, edge, and public cloud) and how physical capacity relates to workload placement.
Awareness of data center sustainability and energy-efficiency practice, including PUE and power reporting.
Benefits
Full Remote
Comfortable working on EST time zone
Contractor
Working equipment provided by the company
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
This recruitment process may use automated or artificial intelligence to screen or assess applicants.
This job posting is for an existing vacancy.
Location: Jakarta, Indonesia
Who are we?
Avomind is a global recruitment firm connecting high-potential talent with leading companies worldwide. We support fast-growing firms, startups, and international enterprises by delivering top commercial, strategy, analytics, insights, operations, and technology talent across APAC, EMEA, and AMER.
Our team is international, fast-moving, and collaborative. We value speed, ownership, and structured execution — and we’re constantly improving how we operate internally to stay efficient and scalable.
To support our growing operations, we are looking for a
Junior Data Controller (Part-Time)
to help us maintain structured, accurate, and reliable internal data systems.
About the Role
This role focuses on maintaining data quality, structure, and visibility across our internal tools and reporting systems. You will help ensure that our CRM and tracking files remain accurate, organized, and actionable so that teams across Business Development, Marketing, and Operations can work effectively.
This is a detail-oriented position ideal for someone who enjoys working with structured data, improving processes, and creating clarity from complexity.
Responsibilities
Maintain and manage HubSpot CRM, ensuring data accuracy, consistency, and completeness.
Ensure all pipelines and records are properly filled out and updated.
Monitor and update deal statuses and pipeline stages according to current progress.
Coordinate with Business Development, Marketing, and Operations teams to gather and share updates when needed.
Act as a point of accountability for CRM hygiene and reporting readiness.
Identify missing, outdated, or inconsistent data and flag issues proactively.
Maintain and organize internal tracking files (KPI tabs, client books, reporting sheets, etc.).
Support ad-hoc reporting, data cleanup, and administrative tasks related to internal systems.
Requirements
We would love to hear from you if you:
Are currently enrolled in a Bachelor’s degree program (preferably in the 6th–8th semester) at a university, with availability to work part-time alongside studies.
Are pursuing (or have recently completed) a Bachelor’s degree in a quantitative or analytical field such as Mathematics, Finance, Accounting, Engineering, Data Analytics, Economics, or a related discipline.
Have professional-level English sufficient for internal communication.
Are structured, detail-oriented, and highly organized.
Are confident communicating with team members to collect and share updates when needed.
Work efficiently and have a strong sense of ownership.
Are proficient with Microsoft Excel, Google Sheets, and Google Drive.
Experience with HubSpot or CRM tools is a strong plus.
Can commit to at least 6 months (ideally 1 year).
Nice to Have
Experience with Business Intelligence (BI) tools such as Microsoft Power BI, Tableau, Looker Studio, or similar platforms.
Experience building or maintaining dashboards for marketing performance, company-wide KPIs, client performance, or other business metrics.
Ability to turn raw data into clear reports and visualizations that support business monitoring and decision-making.
Working Setup
Part-time: 15-20 hours per week.
Flexible scheduling between Monday–Friday.
Remote work.
Based in Jakarta, Indonesia preferred.
Why join Avomind?
Work with a global and diverse international team.
Gain hands-on exposure to business operations and data management.
Develop structured thinking and process improvement skills.
Flexible working environment suited for students.
Формирование единой системы HR-метрик и развитие сквозной аналитики процессов EJM от подбора до увольнения; Автоматизация C&B-отчетности и создание дашбордов для минимизации запросов на предоставление данных;
Location: Office Based - London, UK
This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions.
Location: Office Based in London, England.
The role entails
Empathetic Engagement:
Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks.
Collaborative Problem Solving:
Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction.
True Ownership:
Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably.
Ubuntu Lifecycle Guidance:
Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes.
Knowledge Advocacy:
Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community.
Operational Reliability:
Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners.
What are we looking for in you
Communication Excellence:
Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly.
The Soft-Skill Edge:
A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy.
Academic Dedication:
Exceptional academic track record from both high school and university.
Educational Background:
An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
On-Site Technical Leadership:
Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees.
Driven Mindset:
A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers.
Linux & Cloud Familiarity:
Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following:
Virtualization & Cloud:
Using KVM or OpenStack.
Containers:
primarily Docker, LXD/LXC, or Kubernetes.
Storage Ecosystems:
Block, object, and network storage technologies.
System Networking:
Navigating bonding, firewalls, bridging, switching, or MTU tuning.
Analytical Curiosity:
A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps.
Development Fundamentals:
Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Office Based - London, UK
Accelerate your technical career by joining Canonical in a high-impact, multi-disciplinary role.. You'll be working from our London office, which hosts our events, customer demos and visitors, in an event space with professional live video, audio and streaming equipment. You'll wear three hats: Linux and cloud support engineer, owner of the office's technical infrastructure, and one of the people running the live production at our events. You'll own your cases from first contact to resolution, bringing in colleagues or senior engineers when needed, and you'll keep the technology running when it matters most, with people watching. While professional broadcast or AV experience is not required, a strong technical curiosity for audio/video systems and the composure to manage live, high-stakes environments are a must.
Location: Office Based in London, England.
The role entails
Office technology:
Own the technical state of the London office (network, devices, meeting spaces, AV), including onboarding new colleagues, and know how it all fits together.
Live events:
Run the technology for events and customer demos, from set-up and live operation through to tear-down, and coordinate external crew for larger events.
Customer support:
Own your cases end to end, working with customers by ticket, remote session and live conversation, and with engineering teams to turn code fixes into customer outcomes. Set clear expectations and keep your commitments.
Ubuntu lifecycle:
Understand the Ubuntu development process well enough to give customers realistic timelines for fixes.
Knowledge:
Write and maintain knowledge base articles so lessons learned are shared.
What are we looking for in you
Exceptional written and spoken English, and the ability to explain technical complexity clearly and warmly
An exceptional academic record at high school and university, with an undergraduate degree in a technical subject or a compelling narrative about your alternative path
A builder's streak: something you've set up or run for other people on a deadline, such as a home lab, hackspace, student tech crew, live sound, streaming, or school or club IT
AV curiosity: real interest in audio, video and live production, or a clear appetite to learn it
Composure and care: you like helping people and stay calm when a high-stakes moment, including a live event, gets tense
A track record of going above and beyond for teams or customers
Hands-on experience supporting Linux systems, plus any of: virtualization or cloud (KVM, OpenStack), containers (Docker, LXD/LXC, Kubernetes), storage (block, object, network), or networking (bonding, firewalls, bridging, switching, MTU tuning)
A troubleshooting mindset (logs, stack traces, OS and application-level causes) and programming fundamentals in any language
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorCanada; Brazil; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Зарплата не указана
УдалённоColombia; Brazil; Peru; Experience coordinating work across multiple regions, time zones, and stakeholder groups; Comfortable working on EST time zone
УдалённоjuniorJakarta, Indonesia
ОфисOffice Based - London, UK
ОфисOffice Based - London, UK
Canada - Remote; United States - Remote; Work closely with teammates across time zones (primarily US/Canada, with close collaboration across EU and India-based colleagues on adjacent squads); Strong communication skills: ability to write clear technical documents, work autonomously, and collaborate across teams and time zones