Location: Budapest, Hungary
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
⭐ Join Wolt as a Hungarian-speaking Support Associate! ⭐
Are you a great communicator? Do you enjoy working in a fast-paced, dynamic environment? Excited to be a part of a supportive team? If your answer is “yes,” then this role might be perfect for you! 🤩
We’re looking for onsite student part-time (30 hrs/week) Support Associates who can communicate fluently in Hungarian and English, both in writing and speaking.
You’ll join our Support team for the Hungarian region in Budapest (Office location: 2nd district) and as part of our Country Support, you’ll be supporting Wolt countries and making a real impact every day.
💙 What you’ll be doing
Assisting customers, courier partners, and venues across multiple countries via live chat and phone
Helping ensure smooth and efficient delivery operations
Working closely with the support team and other Wolt teams to continuously improve our service
🌟 What we’re looking for
You don’t need previous customer service experience - we’ll train you! If you
do
have experience, that’s a bonus, but what really matters is your attitude and eagerness to learn.
You’re a great fit if you:
Communicate clearly, warmly, and with a customer-first mindset
Learn quickly, multitask with ease, and enjoy a fast-paced environment
Availability and the right to work in Hungary
You can work minimum 30 hours per week as a student across different shift types (morning, night, weekend) as required since we operate 24/7
You have professional working proficiency in Hungarian and English
🎁 What you’ll get by joining us
The base hourly rate for students is 2,150 HUF.
Shift allowance
Wolt credits cashback benefit 💳
Access to Wolt-wide training programs 📚
Fruits, snacks and drinks at the office 🍩🥤
A friendly, growth-oriented environment where your work truly matters 📈
🚀 Ready to apply?
We’d love to meet you!
Join us and be part of a team that’s shaping the future of support at Wolt! 💙
Please note: We’d love to hear your authentic voice. Using Google or ChatGPT in your responses is not permitted. 😊
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Austin, TX
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Our SMB (Small and Medium Business) Sales Team is responsible for landing and expanding 1Password customers. As an SMB Account Executive, you will be responsible for managing a territory that includes target-accounts and an existing book of business that has companies of up to 1,000 employees. Your primary focus will be on hunting new business opportunities, building sales pipeline, and driving growth within the SMB sector. You will also be responsible for upselling into the existing account base, leveraging our Extended Access Management Identity.
The successful candidate will possess exceptional skills in building and managing their own pipeline, engaging in multi-threaded relationships, and demonstrating expertise in account planning, territory management, and value-based selling.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 2+ years of SaaS sales experience, preferably in identity & security or privilege access management, with a focus on SMB or Mid Market accounts OR a top performing BDR with outbound experience and success ready to step up
- Strong track record of meeting or exceeding sales quotas and KPIs.
- Experience up-selling & cross-selling to both new customers and across your book of business
- Proficiency in strategic account planning, territory management, and value-based selling.
- Strong business acumen, communication & presentation skills to C-Suite
- Meticulous operating-rigor when it comes to pipeline management, forecasting and pacing to target
- Ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management.
- Self-motivated, driven, and able to work independently in a remote setting.
- Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach
What you can expect:
- Sales:
- Own your territory and build and Maintain Pipeline: Develop a strong sales pipeline through proactive prospecting, cold calling, and networking.
- Drive Sales Growth:
- Achieve or exceed sales targets and KPIs, including:
- Consistently meet or exceed quarterly sales quotas.
- Maintain a high level of outbound activity, including calls, emails, and meetings.
- Develop and close new business opportunities within your territory.
- Upsell and Expand Accounts: Identify opportunities to upsell Extended Access Management to your Enterprise Password Manager Customers.
- Cross-functional Collaboration/Team Selling:
- Collaborate seamlessly with SDRs, Solutions, Onboarding and Customer Success Managers (CSM) to optimize client engagement and identify growth opportunities.
- Engage in multi-threaded relationships within client organizations to enhance overall account health.
- Value-Based Selling:
- Implement value-based selling strategies to align our solutions with client needs and objectives.
- Demonstrate a deep understanding of client pain points and position our offerings as strategic solutions.
- Presentation and Negotiation:
- Confidently present to C-suite executives, articulating the value proposition of our products and services.
- Experience working with Mutual Action Plans to drive an agreed-upon outcome.
- Utilize strong negotiation skills to drive mutually beneficial outcomes.
USA-based roles only: The annual base salary for this role is between $68,000 USD and $95,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🏝 Generous PTO policy
💖 Four company-wide wellness days
Growth and future
📈 Company equity for all full-time employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🌎 Employee-led inclusion and belonging programs and ERGs
🏆 Peer-to-peer recognition through Bonusly
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Sao Paulo, Brazil; Serbia; Almaty; Armenia; Baku; Barcelona; Berlin, Germany; California; Canada; Cyprus; Dubai, United Arab Emirates; Georgia; Istanbul; Montenegro; Kuala Lumpur
Workplace: remote
ABOUT YOU
We are looking for an experienced Game Tech Lead to drive the engineering direction of a next-generation immersive multiplayer platform built with Unreal Engine 5.
This is a senior leadership role focused on gameplay systems, multiplayer architecture, scalability, and technical performance. You will work closely with cross-functional creative and technical teams to deliver high-quality interactive experiences across large-scale virtual environments.
The role combines hands-on engineering, technical strategy, and team leadership in a fast-moving product environment.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Lead the technical implementation of gameplay systems in Unreal Engine 5
Architect and maintain multiplayer systems, networking, and server-side gameplay infrastructure
Drive engineering best practices, code quality, and long-term technical scalability
Optimize runtime performance across gameplay and multiplayer systems
Collaborate with technical art and creative teams on integrated production workflows
Support cloud-delivered interactive experiences and scalable online environments
Mentor engineers and contribute to technical leadership across the project
Work closely with production and stakeholders to align technical execution with project goals
REQUIRED SKILLS & EXPERIENCE
Strong expertise in
Unreal Engine 5
Advanced knowledge of
C++ and Blueprints
Proven experience building and shipping
multiplayer gameplay systems
Deep understanding of networking, dedicated servers, and online infrastructure
Experience with gameplay architecture and performance optimization
Experience integrating game clients with backend platform services (identity, inventory, commerce, matchmaking, social, or similar)
Strong technical leadership and mentoring experience
Ability to work across engineering, art, and production disciplines
Excellent communication and problem-solving skills
NICE TO HAVE
Experience with cloud-streamed or online interactive experiences
Familiarity with persistent online worlds or immersive virtual platforms
Experience scaling multiplayer environments and live systems
Background in technical prototyping or platform-level systems
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Ho Chi Minh City, Vietnam
Workplace: remote
ABOUT YOU
We are looking for a Country Manager – Vietnam (HCMC-based) who is entrepreneurial, relationship-driven, and deeply embedded in Vietnam’s gaming and digital entertainment ecosystem to join our global leadership team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to build and own Xsolla’s market presence in Vietnam from the ground up.
Strong business development, stakeholder management, and operational skills are essential, along with experience in gaming, digital payments, or fintech in Vietnam or Southeast Asia. The ability to navigate local regulatory environments, grow a partner network, and translate global product strategy into regional success will be key to your success in this role.
If you’re passionate about shaping the future of how games are published and monetized in Vietnam and love being at the intersection of gaming, payments, and platform infrastructure, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Own and drive Xsolla’s commercial performance in Vietnam, including revenue growth, partner acquisition, and market share targets
Build and expand relationships with game publishers, developers, and platform operators across Vietnam
Lead local go-to-market strategy for Xsolla’s full product suite — including Webshops, the Merchant of Record service, and X.LA country pages
Represent Xsolla externally at industry events, in partner meetings, and with local regulatory and government stakeholders
Ensure all business activities comply with Vietnamese laws, including gaming regulations, taxation, data privacy, and payment licensing requirements
Identify and close new business opportunities with game studios, publishers, and digital entertainment companies
Collaborate with global product, engineering, and marketing teams to adapt Xsolla solutions to Vietnamese market needs and preferences
Build and mentor a local team as the Vietnam operation scales
Provide structured reporting on country performance, including partner growth, monetization metrics, and strategic insights
Serve as the primary point of contact for Xsolla headquarters on all matters related to the Vietnamese market
Qualifications & Skills
Required:
10+ years of professional experience in gaming, digital payments, fintech, or digital entertainment in Vietnam or Southeast Asia
Deep knowledge of Vietnam’s gaming market — publishers, regulatory landscape, payment infrastructure, and major platform operators
Proven track record of business development and commercial success in a senior individual contributor or leadership role
Strong network within Vietnam’s gaming and tech ecosystem
Excellent verbal and written communication skills in Vietnamese and English
Strong negotiation, analytical, and problem-solving skills
Comfort operating with autonomy in an entrepreneurial, high-growth environment
Preferred:
Experience building and leading a country or regional team
Prior experience with merchant of record, payment platforms, or game commerce
Background at a publisher, platform operator, or digital entertainment company
Understanding of mobile gaming business models and monetization strategies
Experience navigating government relations and regulatory compliance in Vietnam
Established relationships with Vietnamese game developers and publishers
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have:
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring).
Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end.
Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents.
Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets.
JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues.
ITIL Foundation certification is a plus but not required — practical experience matters more.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you’re passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems.
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have:
Experience with customer/partner-facing incident communications and status page management.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Cyprus, Ypsonas, Greece
Join FxPro:
a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, Dubai and Yerevan. FxPro boasts a diverse workforce of over 600 employees representing 40 nationalities, making it an exciting and dynamic workplace. At
FxPro
, we see each team member as an integral part of our success story.
As a
System Analyst
, you will play a key role in the development of FxPro’s core product. You will work closely with product managers, development teams, QA engineers, and other stakeholders to analyze business needs, design system behavior, describe integrations, and prepare clear development-ready specifications.
You will be involved in both new functionality and improvements to existing services, including the analysis of legacy flows, system integrations, and production behavior.
Project and technical context
The product is based on a microservice architecture. The backend is mainly built with Node.js and integrates with multiple internal and external systems using REST, gRPC, and message brokers. The role requires strong analytical skills, technical understanding, and the ability to translate business needs into clear system requirements and development tasks.
Responsibilities
Analyze business needs and transform them into clear system requirements
Design business logic for new and existing microservices
Prepare development-ready artifacts: functional and non-functional requirements, specifications, process diagrams, use cases, user stories, and tickets
Model system interactions and integrations using Sequence diagrams and C4 diagrams
Design and document integration contracts between systems, including REST APIs, gRPC services, and message broker flows
Collaborate with development, QA, product, and other cross-functional teams
Analyze logs and investigate system behavior using tools such as Graylog and Kibana
Perform reverse engineering of legacy functionality and document existing system behavior
Support development teams during implementation and clarify requirements when needed
Maintain comprehensive and structured technical documentation
Requirements
3+ years of experience as a System Analyst
Experience in integration analysis and understanding of client-server interaction principles
Understanding of web services, APIs, REST, OpenAPI, gRPC, and message brokers
Experience with UML, BPMN, ERD, Sequence diagrams, and C4 diagrams
Understanding of databases and ability to read data structures and write basic to intermediate SQL queries
Experience creating detailed system specifications, diagrams, flowcharts, and integration documentation
Ability to analyze complex systems and describe business and system logic clearly
Experience working with development teams and preparing tasks for implementation
Excellent verbal and written communication skills
Strong collaboration and teamwork abilities
Attention to detail and ability to work with incomplete or legacy documentation
Benefits
Competitive compensation package
Medical insurance
Provident fund
In-house gym with a personal trainer
Free daily lunch catering, snacks, and beverages
Company discount card for various products & services
21 days of annual leave and 10 days of sick leave annually
Shuttle bus service from Limassol
Birthday gift
Relocation bonus and visa/work permit support
Location: Worldwide
Workplace: hybrid
Job Description & Qualifications – Staff Chief Engineer In accordance with the requirements of GOPR 1.4, upon joining the vessel, each crew member is provided with a specific Job Description. The Job Description and expectations are discussed between the Supervisor and the crew member. For the duration of the contract, the signed copies are kept by the crew member and filed electronically in PO.07.
The Staff Chief Engineer is the Deputy of the Chief Engineer, thus, assuming full responsibility for the Engineering section and all engineering and technical matters if the Chief Engineer is incapacitated. The Staff Chief Engineer is responsible for:
· Leading the engineering officers and ratings in executing maintenance and repairs.
· Planning and monitoring preventive maintenance in compliance with agreed intervals and repairing of machinery.
· Ensuring organization and stowage of spares and consumables, and compliance with stock control requirements.
· Supporting the Hotel Services Engineer, in the preventive maintenance of the deck machinery and equipment thus ensuring safe and reliable operations.
· Providing the Safety Manager with the necessary Engineering advice and assistance required to carry out the preventive maintenance, inspection, testing and repair of all safety equipment.
· Working closely with the Safety Manager to assist with the investigation of engineering related accidents and incidents and ensuring a robust Safety & Health culture with the aim to prevent accidents is established.
· Attending the Health Safety and Environment & Energy (HSE) Committee meetings, to ensure Safety, Health and Environmental awareness is encouraged and maintained.
· Leading the development and provision of the Engineering section risk assessments.
· Ensuring that the engineering officers and ratings are familiar with the Company's Management System.
· Motivating the engineering officers and ratings in executing their duties according to the Company's Management System.
· Ensuring that Engineering section activities are well planned, organized and safeguards established against all identified risks.
· Assisting the Chief Engineer as required in overseeing fuel oil, diesel oil bunkering and transfer operations ensuring an efficient and effective cooperation with the barge and/or shore side personnel during all such operations.
· All sludge, bilge, black and grey water discharge operations to shore facilities.
· Ensuring that corrective and preventive actions are implemented in a timely and effective manner.
· Reporting directly to the Chief Engineer occurrences that could either directly or indirectly lead to an adverse effect on Quality, Safety, Health, Environment& Energy, Security operational capability or reliability.
· Reviewing the Company’s Management System on a regular basis and reporting to the Chief Engineer proposals for improvement. Furthermore, in accordance with the requirements of the Company’s environmental & energy procedures, Staff Chief Engineer is responsible for:
· Ensuring complete compliance with the Engineering Requirements addressed in theMachinery Space Operations Procedures.
· Ensuring that the ship’s waste streams are effectively managed in compliance with Company’s Environmental Procedures and any applicable legislation.
· Ensuring that the Staff Chief Engineer’s handover notes include a descriptive environmental compliance component and include information related to the status, handling and discharge of any vessel generated wastes or slops and the operation of the OWS, OCM and Incinerator.
· Ensuring that all blank flanges and potentially removable flanges on all piping systems in the Engine Room, that lead overboard, are sealed.
· Recording properly in the Staff Chief Engineer’s Environmental Seals Log Book (ER-ESLB) all environmental seals used.
· Measuring, monitoring and managing the shipboard machinery space generated wastes on a daily basis.
· Monitoring and managing the condition of HFO, MDO, Bilge and Lube Oil Tanks.
· Monitoring and managing the condition of any equipment having oil-to-sea interface on a daily basis (weather and safety permitting).
· Timely resolving (through repairs and/or applicable Management System procedures) all environmental concerns, such as inoperative or ineffective pollution prevention equipment, waste handling or monitoring equipment, and leakages (stemming from
pump seals, packing glands or line breaks, or due to any other cause) contributing to the accumulations of bilge fluids, oily mixtures and sludge type wastes in the engine room, any other machinery space, or pump room.
· Ensuring that all Engine Room wastes that are subject to special handling requirements (e.g. Hazardous Wastes) are properly managed. The Staff Chief Engineer reports and is accountable to the Chief Engineer.
Mandatory qualifications: Certification as per latest Qualification Requirements Matrix GOATT-3.1 Ship/client specific qualifications N/A CCS specific qualifications Familiarization (FAM) – on board training as per MS
15/09/2026
3/3 MONTH ROTATION
About YouHodler
YouHodler is a Swiss-based international fintech platform operating across European and LATAM markets. We build financial products at the intersection of digital assets, payments, and modern financial services, helping customers and businesses access reliable payment solutions, multi-currency accounts, and financial tools that support both retail and B2B use cases. As we expand our footprint, we are looking for a PR Director to elevate our public presence and build a best-in-class global communications function.
Who We’re Looking For
A senior PR leader with a strong background in fintech, payments, SaaS, enterprise, and B2B communications — someone who:
- Has successfully built or scaled PR for payment or financial technology companies in Europe (mandatory).
- Understands the European regulatory and media landscape for fintech and payments.
- Can create a measurable, business-driven PR strategy.
- Maintains a strong personal network with journalists and editors in top-tier business, finance, tech, and payments media.
- Knows how to build corporate reputation through earned media, thought leadership, and social platforms.
- Works effectively with cross-functional teams — marketing, product, payments, legal, partnerships, and executive leadership.
- LATAM media experience is a strong plus
Key Responsibilities
PR & Communications Strategy
- Build and execute YouHodler’s PR strategy with a primary focus on Europe.
- Position YouHodler as an innovative, secure, and reliable provider of payment and financial solutions.
- Create communication roadmaps for product launches, new features, market expansion, and partnerships in payments and financial services.
Media Relations
- Maintain and expand strong relationships with journalists across European business, tech, finance, and payments media.
- Ensure consistent visibility through interviews, op-eds, press releases, and expert commentary.
- Manage all incoming media requests and proactively drive new stories and pitches.
Social Media & Thought Leadership
- Build a cohesive social media communication framework for YouHodler’s corporate channels.
- Strengthen thought leadership of the CEO and internal experts in payments, fintech innovation, financial inclusion, and digital finance.
- Develop messaging frameworks and tone of voice aligned with marketing and brand.
Reputation Management
- Shape company narrative on key topics: payments innovation, security, compliance, consumer protection, and financial reliability.
- Prepare Q&A documents, crisis communications, and media training for top management.
- Monitor brand mentions, sentiment, and competitive visibility across Europe and LATAM.
PR Analytics & KPIs
- Define and track PR KPIs: reach, SOV, publication volume, sentiment, link quality, traffic impact.
- Prepare transparent reports for C-level leadership.
- Demonstrate measurable contribution of PR to broader marketing and business objectives.
Requirements
Must-Have
- 5+ years in PR/Communications at manager or director level.
- Strong experience in fintech, payments, SaaS, enterprise or B2B industries.
- Proven European PR experience (essential).
- Established network in EU tech, finance, business, and payments media.
- Proven ability to design and deliver measurable PR strategies.
- Ability to work full-time on-site in Lausanne.
- Native or full-professional working proficiency in English + French / Italian / Spanish.
Nice-to-Have
- LATAM experience with financial, tech or payments media.
- Experience in corporate social media, SEO-driven PR, LinkedIn thought leadership, or industry events.
What We Offer
- On-site role in our Lausanne HQ, working closely with leadership teams.
- High autonomy and direct influence on global communication strategy.
- A fast-growing fintech environment with strong innovation in payments and financial services.
- Opportunity to build and scale a PR function of international standard from the ground up.
- Caring, collaborative culture and real ownership.
Additional Benefits
- Competitive Compensation - Salaries complemented by a bonus tied to corporate and personal performance.
- Relocation Options - Invitation, official residence permit and other necessary requirements.
- Offline meetups - All-team retreat twice annually.
- Professional Growth - Growth in FinTech & banking, online-trading, blockchain.
- Work from Anywhere - Remote work as a core capability.
- Flexible Vacation - 6 weeks of vacation time.
Location: Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia; Karachi, Pakistan; Jamnagar, India; Cairo, Egypt
We are seeking experienced Field Compliance Coordinators to support our Oil & Gas operations in the areas of Gas Plants (Environmental) and Construction Safety. The successful candidates will be responsible for ensuring compliance with HSE policies, environmental regulations, company standards, and industry best practices while promoting a proactive safety and environmental culture across field operations.
Key Responsibilities
Ensure compliance with company HSE policies, environmental regulations, and applicable industry standards.
Conduct field inspections, audits, and compliance assessments across gas plant and construction activities.
Monitor and support Permit-to-Work (PTW), Lockout/Tagout (LOTO), hazard identification, risk assessments, and safe work practices.
Coordinate environmental monitoring, waste management, spill response, incident investigations, and corrective action tracking.
Implement and maintain Environmental Management Systems (EMS) and Safety Management Systems (SMS) to ensure continuous compliance.
Deliver HSE inductions, toolbox talks, safety and environmental awareness programs, and contractor training.
Prepare compliance reports, analyze inspection findings, and recommend improvements to enhance operational performance.
Requirements
Bachelor's degree in Engineering, HSE, Environmental Science, Industrial Engineering, or a related discipline from an accredited institution.
10 - years of relevant experience, including a minimum of 7 years in the Oil & Gas industry, preferably in gas plants, construction, or mega projects.
Professional certifications such as NEBOSH IGC, IOSH, ISO 14001 Lead Auditor, or equivalent are highly preferred.
Strong knowledge of Environmental Management Systems (EMS), Safety Management Systems (SMS), Process Safety Management (PSM), and applicable HSE regulations.
Hands-on experience in field compliance inspections, audits, hazard identification, risk assessments, incident investigations, and corrective action management.
Experience with Permit-to-Work (PTW), Lockout/Tagout (LOTO), environmental monitoring, waste management, emergency response, and contractor compliance.
Proven ability to develop and deliver HSE training, toolbox talks, and safety/environmental awareness programs.
Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia; Karachi, Pakistan; Jamnagar, India; Cairo, Egypt
Location: Al Jubail, Saudi Arabia
We are seeking an experienced and safety-conscious
Commissioning & Start-Up (CSU) Lead
to oversee the successful transition of our Steam Methane Reformer (SMR) hydrogen production assets from the construction phase to commercial operation. You will lead the field execution team, manage interfaces between engineering, construction, and operations, and ensure that all plant systems are safely commissioned, tested, and fully functional in accordance with project specifications and industry standards.
Key Responsibilities
Leadership & Strategy:
Provide technical and operational leadership for the site commissioning team. Develop and implement the Commissioning Execution Plan, including scheduling, resource mobilization, and budget management.
Technical Oversight:
Lead the end-to-end commissioning of SMR units, including the reformer furnace, shift converters, PSA (Pressure Swing Adsorption) purification systems, compressors, steam systems, and balance-of-plant (BOP) utilities.
Safety & Compliance:
Enforce rigorous safety protocols (Permit-to-Work, LOTO, HAZOP/HAZID compliance) throughout the construction, commissioning, and startup phases. Act as a safety champion on-site.
Pre-Commissioning & Testing:
Manage pre-commissioning activities, including mechanical completion walkdowns, piping system flushing/cleaning, leak testing, instrumentation loop checks, and control system (DCS/PLC) functional validation.
Startup & Stabilization:
Direct the first-time introduction of feedstocks and gases, manage the ramp-up process, and conduct performance test runs to verify that the plant meets design efficiency and production targets.
Documentation & Handover:
Ensure all commissioning documentation (test reports, punch lists, as-built records, handover dossiers) is accurate and complete. Facilitate the formal turnover of the facility to the Operations team.
Stakeholder Coordination:
Act as the primary liaison between project engineering, EPC contractors, vendors/OEMs, and the client/owner’s operations team to resolve technical issues and resolve punch list items efficiently.
Requirements
Education:
Bachelor’s degree in Chemical, Mechanical, or Process Engineering.
Experience:
Minimum of 10+ years in the oil, gas, or chemical industry, with at least 5 years specifically in a lead capacity for the commissioning and startup of
SMR Hydrogen plants
.
Technical Depth:
Deep understanding of SMR process chemistry, thermodynamics, and high-temperature furnace operations.
Expertise in hydrogen safety, high-pressure gas systems, and PSA unit operations.
Proficiency in interpreting complex P&IDs, control logic, and loop diagrams.
Leadership Skills:
Proven track record of managing multi-disciplinary site teams and coordinating effectively with contractors and subcontractors.
Problem Solving:
Strong analytical skills to perform root cause analysis (RCA) during technical troubleshooting of complex process issues.
Communication:
Excellent verbal and written communication skills to report progress to stakeholders and train operational personnel on new systems.
Preferred Qualifications
Experience with other hydrogen technologies (e.g., electrolysis, carbon capture integration).
Certification in Project Management (PMP) or relevant industry health and safety certifications.
Experience in both greenfield and brownfield project environments.
Working Conditions
This is a field-based, 100% site-presence role.
Must be willing to work at construction sites, which may include remote or international locations.
Requires flexibility to work extended hours, weekends, or shifts during critical startup milestones.
Location: London, United Kingdom
Strategy and Organisational Design Director— IDEO London
In a Nutshell
IDEO London is looking for a Strategy and Organisational Design Director who understands that strategy without activation is just intention — and that the gap between ambition and reality is where organisations most need a thinking partner.
This is a senior role for someone who reads organisations the way a designer reads a brief: with curiosity about what's really going on beneath the surface, and with a clear instinct for where the real levers for change are. You understand how systems work — how structure, incentives, culture, and leadership interact to make or break a strategy — and you know how to work with those forces rather than against them.
When organisations are navigating something genuinely hard or new — adapting to AI, restructuring how decisions get made, building new capabilities, shifting culture, or figuring out what to stop doing — they don't need more frameworks or slides. They need someone who can help them see the system clearly, make honest choices, and design a path forward that will actually stick. And they need the confidence to act.
You'll spend most of your time leading complex client engagements, particularly in our Health portfolio, directing multidisciplinary teams and building trusted relationships with senior leaders. Alongside that, you'll help build something: IDEO London's strategy and organisational design practice, at a moment when the studio is intentionally investing in depth, expertise, and the kind of work that moves organisations forward rather than producing reports about them.
About IDEO London:
We’re a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we’ve partnered with clients to innovate in healthcare, financial services, mobility, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact across our communities in the UK, US and Asia.
Why is this role important for IDEO's work?
Organisations today are facing increasing pressure to evolve: adapting to new technologies, shifting customer expectations, changing workforce dynamics, and growing complexity across systems and markets. Strategy alone is not enough. Organisations need support translating ambition into the structures, behaviours, capabilities, and ways of working that make change real.
This role sits at the heart of that shift. The clients who need us most are navigating real transformation — health organisations reinventing how they deliver care, companies trying to embed AI into how their people work, leadership teams grappling with the human cost of change that's moving too fast. They need someone who can see the whole system, name what's really holding things back, and design interventions that create lasting change rather than temporary momentum.
Strategy at IDEO is not just about the quality of the thinking in the room. It's about what happens when the engagement ends. This role exists to make sure that gap closes.
Once here you will
Lead complex strategy and organisational design engagements from framing through to activation — not just defining the direction, but designing what needs to change for that direction to become real
Read organisations as systems: understand the structures, incentives, behaviours, and cultures that shape how things actually work, and identify the levers most likely to drive meaningful, lasting change
Act as a senior client partner — building trust with leadership teams over time, shaping the conversation before the brief is written, scoping opportunities, and staying invested in outcomes long after the engagement closes
Direct multidisciplinary teams across strategy, research, and design, holding both rigour and creativity, and keeping work grounded in what will genuinely move the organisation forward
Help clients make honest strategic choices — not just articulating ambition, but surfacing trade-offs, challenging assumptions, and aligning leadership around what they're actually committing to
Prototype strategic and organisational futures in practice: test ideas through experimentation and iteration so clients build real confidence before they scale
Facilitate executive conversations that advance decisions rather than defer them — bringing both structure and sensitivity to rooms where the stakes are high and consensus is hard
Contribute to IDEO's strategy and organisational design practice: develop methods, build POVs, mentor colleagues, and help make the studio's expertise visible and distinctive
Coach and mentor designers and project leads, modelling excellent client communication, facilitation, and strategic thinking
Help clients navigate the human dimensions of AI adoption — how organisations restructure for it, how teams build confidence with it, and how leaders model the change they're asking of others
Represent IDEO externally through writing, talks, and relationships — contributing to how the studio is known in the market for the quality and seriousness of its strategy work
We're looking for
Someone with a strong track record leading innovation, strategy and organisational design engagements — in consulting, in-house, or both — with the scars and the wisdom that come from seeing what it actually takes to make change stick
A genuine systems thinker: you understand how organisations work as interconnected wholes, and you know how to identify the structural, behavioural, and cultural levers that matter most
Someone who is as comfortable designing an organisational future as they are facilitating the difficult leadership conversation that makes it real — you move between strategy and making with ease
Experience helping organisations navigate real transformation: not just documenting what needs to change, but designing the conditions — structures, capabilities, rhythms, behaviours — that allow change to take hold
Strong facilitation and narrative skills, including the ability to hold senior executive rooms with clarity and care, and to build alignment across organisations where people genuinely disagree
People leadership that creates conditions for good work — you know how to direct a multidisciplinary team, develop junior talent, and maintain creative rigour under pressure
Experience scoping and building new client relationships — you're comfortable writing a proposal, shaping a brief, and growing an account over time
Curiosity about the intersection of strategy, AI, and the human dimensions of organisational change — you don't need to be a technologist, but you understand what AI is doing to organisations and what it means for the kind of strategy work clients need
It's a bonus if you
Have led transformation in health organisations
Have experience helping organisations navigate AI adoption in ways that are genuinely human-centred: restructuring for it, building capability around it, and managing the workforce anxieties it creates
Have built or contributed to an innovation practice or capability — you know what it takes to design for change from the inside
Are fluent in strategic choice-making frameworks (Playing to Win and others), and can use them as tools for real decision-making rather than as slides
Have experience in European markets or with European regulatory environments, where navigating complexity is part of the brief rather than an obstacle to it
Are fluent in a second language
What We Believe
IDEO exists to tackle the gnarliest problems in the world with imagination and optimism. For strategy and organisational design, that means something specific: we don't write strategies that live in decks. We design organisational futures that people can actually inhabit — where the structures make sense, the behaviours are possible, and the change has somewhere to go.
If you want to do strategy work that treats the human and systemic complexity of change as the design problem, not the obstacle — this is the right place to do it.
What does IDEO offer you?
Innovation and creativity:
Lead work that genuinely matters — from shaping organisational transformation and future growth strategies to building innovation capabilities at some of the world’s most ambitious organisations, working alongside talented people across disciplines.
Learning and growth:
Whether it’s deepening your organisational design expertise, growing senior client relationships, or building your external profile through speaking and writing, we’re here to support your development.
Community and well-being:
Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, and respect the need for work-life balance.
Projects with purpose:
We partner with clients to use design as a force for good, solving meaningful problems from inception through to implementation.
Compensation:
£90,000–£100,000 GBP, depending on experience.
Location:
This position is based out of our London studio with an in-person-first working model, including at least three days a week working from the studio.
Please note that the successful candidate must be based in the UK and have the unrestricted right to work in the UK. Unfortunately, we are unable to offer sponsorship for this role. IDEO proudly supports flexible work.
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognise that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep our diversity data public for the sake of accountability and transparency.
Application requirements and instructions:
If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter, and examples of your work.
CV: please highlight experiences related to the ‘We’re looking for someone with’ section above
Cover letter: please share why you are interested in this role and how it aligns with how you are looking to grow in your career
Work examples (confidentiality permitting): please include two or three projects that demonstrate your experience leading strategic, organisational, or transformation work. For each, tell us the challenge, your role, the approach, and the impact.
We know that many of you are coming from a range of backgrounds — strategy consulting, organisational design, innovation, transformation, business leadership, or a mix of all of the above. We think about strategy and organisational design broadly, so include examples of whatever work best represents how you think, lead, and create impact.
Location: Cyprus; Lisbon; France; Serbia
Workplace: remote
About You
You own the Subscriptions roadmap. Your core job runs end to end: research and discovery, prioritization, pushing work into development, delivery, and then educating the sales team and preparing the documentation that ships with each release.
That means staying close to the publishers who run subscription businesses on Xsolla and to their subscribers. You find what moves retention and revenue, decide what gets built and in what order, and drive it from idea through delivery and adoption.
Subscriptions depend on many products across Xsolla. You'll work with a tech lead and engineers, and coordinate across Payments, Anti-fraud, Auth, Catalog, Shop Builder, LiveOps, Analytics, and others.
What we're building
Xsolla Subscriptions is a subscription monetization engine for games that covers the full lifecycle. Publishers use it to power battle passes, premium memberships, season passes, and other recurring mechanics — creating plans, running trials, and handling renewals, failed payments, and cancellations. Track subscribers, churn, and revenue in one place. As merchant of record, Xsolla also covers global recurring payments, tax, refunds, and chargebacks.
The team owns that whole surface: plans and pricing, renewals and retry logic, trials and grace periods, churn and recovery, and the subscriber and publisher experience.
About Us
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Research and discovery.
Study competitors, interview publishers and partners to uncover their needs, and dig into subscriber and payment data to find what's worth building.
Collect requirements and design features.
Turn findings into clear requirements and feature designs.
Own the roadmap.
Decide what gets built, in what order, and why. Maintain a clear rationale the team and stakeholders can rely on.
Deliver and coordinate.
Drive features to production and keep the cross-product dependencies moving.
Post-delivery support.
Support marketing materials preparation, train the sales team, and prepare integration-team materials and public documentation.
Requirements
4+ years in product, with real time on subscription, billing, or payments products.
A solid understanding of subscription economics and lifecycle, ideally in games — battle passes, premium memberships, season passes, and others.
Comfort with billing mechanics: renewals, proration, dunning and retry, grace periods, refunds, chargebacks, and tax.
A track record of taking features from research to shipped, and making prioritization calls without full information.
Systems thinking: you understand how a pricing or billing decision compounds across many publishers and their subscribers.
Daily use of AI tools is assumed and expected. It is a significant plus if you have a strategic vision for applying machine learning to core subscription challenges—such as churn prediction, retry timing, and dynamic pricing—or possess hands-on experience in the field.
Why this team
Subscriptions are one of the fastest-growing forms of monetization in games — predictable revenue, low overhead, strong loyalty — and now outpace one-off and in-game purchases in growth. Small gains in recovery or conversion have a huge impact across thousands of publishers. You'll own a high-impact product with direct visibility to engineering and business leadership.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: London, United Kingdom
Digital Product Director — IDEO London
Digital Product Director
In a Nutshell
IDEO London is looking for a Digital Product Director to help shape what it means to design AI-driven products that people actually trust. This is a senior role for someone who thinks of AI as a design material — not a feature set — and who understands that the hardest problems in AI aren't just technical. They're human.
You'll spend most of your time embedded in client work, directing product engagements from brief through to market. But you'll also help build something bigger: IDEO's AI product practice in Europe, at a moment when the regulatory landscape — the EU AI Act, CSRD, EHDS — is becoming a genuine creative opportunity for the organisations brave enough to treat it that way.
You'll report to the London Leadership Team and work closely with directors and interdisciplinary teams across the studio. Business development is a natural part of the role — growing relationships, shaping opportunities, and helping clients understand what it genuinely means to build AI into their products and organisations responsibly.
Why is this role important for IDEO's work?
The question has shifted. Companies aren't asking "what can AI do?" anymore. They're asking "how do we make AI investment turn into something our customers actually want — and trust?"
That's the work. And it takes more than technical fluency. It takes the ability to sit at the intersection of human need, business ambition, and the emerging rules that will define how AI gets built in Europe. IDEO's London studio is positioned to lead here — and this role is central to making that happen.
We're not building an ML shop. We're building the practice that helps clients move from aspiration to reality: designing socio-technical systems that are trustworthy by design, not just compliant by accident.
Once here you will
Lead digital product engagements from brief through to market, owning quality, pace, and the client relationship throughout
Act as the main client point of contact on strategic accounts, building trust beyond the immediate project team
Direct multidisciplinary teams with clear thinking and steady hands, keeping work moving without losing rigour or craft
Help clients navigate the shift from AI-bolted-on to AI-native — including what it means to design for agentic systems, human–AI collaboration, and the messy reality of non-deterministic interfaces
Prototype and pressure-test concepts early. IDEO's edge is that we prototype with live models — revealing the nuance of human and AI interaction rather than theorising about it
Contribute to our AIx practice — developing tools, methods, and points of view that sharpen how IDEO and our clients think about designing with AI responsibly and at scale
Help us treat the European regulatory environment as a design brief. The EU AI Act isn't a constraint to manage around; it's a creative opportunity to design through
Coach and mentor designers and product leads, modelling excellent craft and client communication
Scope and frame follow-on work, growing relationships and helping define where IDEO can have the greatest impact
Represent IDEO externally through talks, writing, and thought leadership — particularly at the intersection of trustworthy AI and human-centred design
We're looking for someone with
Someone with a strong track record of leading and launching complex digital products — senior or director-level, ideally across both in-house and consultancy environments
A designer and leader who has shipped products where AI plays a meaningful role — not as decoration, but as something that genuinely changes what the product can do and how people experience it
Someone who can hold both rigour and imagination: the discipline to ship, and the curiosity to prototype what hasn't been built yet
Genuine fluency in how AI is reshaping product design — including agentic systems, LLM-powered capabilities, and human–AI interaction patterns. You understand the real trade-offs, not just the marketing
Confident working in Figma and prototyping early — whether that's a clickable mockup, a coded proof-of-concept, or a live model running in a workshop. IDEO's differentiator is that we build to think
Strong people leadership: you develop talent, manage performance, and create the conditions for good work in fast-moving, cross-functional teams
Experience scoping and framing new work, writing proposals, and presenting to senior clients
Experience navigating complex stakeholders — you know how to build alignment without losing the point of view that makes the work worth doing
A genuine understanding of UX and interaction design fundamentals, with a portfolio that shows breadth across platforms and contexts
It's a bonus if you
Have shipped AI-native products — not AI features layered onto existing ones, but products where AI is structural to the experience
Have familiarity with the EU AI Act or the broader European regulatory landscape around AI — and ideally a point of view on what it means for design practice
Have experience in health, financial services, consumer technology, retail, or sustainability — the sectors where the London studio is most focused
Have helped build an innovation practice or capability within a larger organisation
Are fluent in a second European language
What We Believe
AI is a new material. The outcome still needs design. We build things because people want them — not just because we can. And we believe the best AI products aren't the most technically sophisticated ones; they're the ones that earn trust, create genuine agency for the humans using them, and hold up when the stakes are real.
If that's how you think about this work, we'd love to talk.
What does IDEO offer you?
Innovation and creativity:
Lead work that genuinely matters — from designing AI-powered products and services to building innovation capabilities at some of the world’s most ambitious organisations, working alongside talented people across disciplines.
Learning and growth:
Whether it’s deepening your AI product craft, taking on more senior client relationships, or building your external profile through speaking and writing, we’re here to support your development.
Community and well-being:
Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, and respect the need for work-life balance.
Projects with purpose:
We partner with clients to use design as a force for good, solving meaningful problems from inception through to implementation.
Compensation:
£90,000–£100,000 GBP, depending on experience.
Location:
This position is based out of our London studio with an in-person-first working model, including at least three days a week working from the studio.
Please note that the successful candidate must be based in the UK and have the unrestricted right to work in the UK. Unfortunately, we are unable to offer sponsorship for this role. IDEO proudly supports flexible work.
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognise that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep our diversity data public for the sake of accountability and transparency.
Application requirements and instructions:
If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter, and examples of your work.
CV: please highlight experiences related to the ‘We’re looking for someone with’ section above
Cover letter: please share why you are interested in this role and how it aligns with how you are looking to grow in your career
Work examples (confidentiality permitting): please include two or three projects that demonstrate your product thinking and AI fluency. For each, tell us the challenge, your role, the approach, and the impact
We know that many of you are coming from a range of backgrounds — product management, UX design, technology consulting, engineering, or a mix of all of the above. We think of digital product broadly, so include examples of whatever work best represents how you think and what you build.
Location: Gżira, Malta; Città Vittoriosa, Malta; Għaxaq, Malta; Msida, Malta; Naxxar, Malta
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Health and Safety Manager
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Develop, implement, and maintain Health & Safety policies, procedures, and management systems.
Conduct and review risk assessments, ensuring appropriate control measures are implemented.
Ensure compliance with Maltese Health & Safety legislation and company standards.
Lead workplace inspections, audits, and safety investigations.
Identify hazards and drive corrective and preventive actions.
Deliver Health & Safety training, inductions, and awareness programmes.
Manage contractor safety and permit-to-work systems.
Monitor and report on Health & Safety performance, KPIs, incidents, and trends.
Promote a positive safety culture through employee engagement and continuous improvement
Degree, Diploma, NEBOSH, IOSH, or equivalent qualification in Occupational Health & Safety.
Experience in a Health & Safety management role, preferably within manufacturing, pharmaceutical, engineering, or industrial environments.
Strong knowledge of Maltese Occupational Health & Safety legislation and regulatory requirements.
Proven experience conducting risk assessments, incident investigations, and internal audits.
Excellent communication and stakeholder management skills.
Ability to influence, coach, and engage employees at all levels of the organisation.
Strong analytical, organisational, and problem-solving abilities.
Proficiency in Microsoft Office applications and reporting tools.
Location: Dammam, Saudi Arabia
To coordinate and manage environmental compliance and sustainability initiatives for gas operations, ensuring compliance with regulatory and company environmental requirements while supporting the implementation of environmental management systems and sustainability programs.
Key Responsibilities
Ensure compliance with environmental regulations, company standards, and environmental management system (EMS) requirements.
Support environmental activities related to gas operations.
Develop and implement environmental strategic plans and sustainability roadmaps.
Coordinate environmental monitoring, reporting, and compliance activities.
Conduct environmental awareness sessions, campaigns, and sustainability events.
Support ISO 14001 Environmental Management System implementation and continual improvement.
Prepare environmental performance reports and presentations.
Coordinate environmental audits, inspections, and corrective actions.
Maintain environmental documentation, permits, and records.
Utilize Microsoft Office, Power BI, and AI tools for reporting and data analysis.
Mandatory Qualifications
Bachelor's Degree in
Sustainability, Environmental Engineering, or Engineering
.
Mandatory Experience
Minimum
10 years of experience
in the
Oil & Gas industry
.
Proven experience in
Gas Operations
.
Experience in
Environmental Management and Sustainability
.
Experience in developing
strategic environmental plans and roadmaps
.
Experience conducting
environmental awareness sessions and events
.
Mandatory Certifications
Candidates must possess
at least one
of the following certifications:
ISO 14001 Lead Auditor
Radiation Safety Officer (RSO)
NEBOSH Diploma in Environmental Management
Mandatory Technical Skills
Environmental Management Systems (ISO 14001)
Microsoft Office Suite
Microsoft Power BI
AI utilization for reporting and analysis
Location: Serbia
Workplace: remote
ABOUT YOU
We're looking for a Staff Engineer to join our Identity & Access Management (IAM) platform team. This is an individual contributor role with outsized technical scope: you'll be the technical anchor for how Xsolla builds secure, high-scale auth infrastructure — setting direction, making hard architectural calls, and raising the bar across the org.
You will own the strategy behind authentication, authorization, and session management at scale, and evolve our OAuth 2.0 / OIDC flows and token lifecycle to meet both product and compliance needs. You operate with significant autonomy, but your decisions ripple across teams — so you'll spend real time building buy-in with engineering and security stakeholders, not just designing in isolation.
You are technically deep, calm under pressure, and comfortable being the escalation point when production IAM issues get hard. You write the RFCs and design docs that people actually read, and you create leverage for the broader engineering org through documentation, tooling, and mentorship — without needing a management title to do it.
HOW WE WORK
Xsolla operates across multiple time zones, and the IAM platform underpins authentication and authorization for every product we ship. Strong written communication is essential — your architectural decisions and designs need to stand on their own and be actionable without you in the room.
We value directness, technical depth, and follow-through. If a design or production issue has real security or reliability implications, we expect you to say so clearly, defend your position with evidence, and stay engaged until it's resolved.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Own IAM Architecture & Strategy
— Own the technical strategy and architecture of our IAM platform, covering authentication, authorization, and session management at scale.
Design Auth Protocols
— Design and evolve our OAuth 2.0 / OIDC flows, token lifecycle, and security primitives to meet both product and compliance requirements.
Drive Cross-Team Technical Decisions
— Drive decisions on protocol design, data modeling, and platform reliability, and build buy-in across engineering and security teams.
De-Risk Proactively
— Identify systemic risks and performance bottlenecks; lead initiatives to resolve them before they become incidents.
Set Engineering Standards
— Define engineering standards, review critical code and designs, and create leverage for the team through documentation, tooling, and mentorship.
Align with Stakeholders
— Collaborate with product, security, and infra teams to align on roadmap and translate business needs into well-scoped technical plans.
Own Production Escalations
— Serve as the go-to escalation point for complex production issues in the IAM domain.
Requirements
Identity & Security
OAuth 2.0 / OIDC Depth
— Deep understanding of OAuth 2.0, OIDC, and related auth flows: authorization code + PKCE, client credentials, device flow, token introspection, refresh strategies.
Web Security Fundamentals
— Solid grasp of cookie security, CSRF, XSS, token storage, TLS, and secure session management.
Production IAM Experience
— Experience designing or operating production-grade IAM or auth systems.
Backend Engineering
Go Engineering
— Strong Go (Golang) engineering skills: idiomatic code, concurrency patterns, performance profiling.
Distributed Systems
— Experience with distributed systems and their trade-offs (consistency, availability, failure modes).
Data & Infrastructure
PostgreSQL
— Schema design, query optimization, migrations at scale.
Kubernetes
— Deploying, operating, and debugging services in a k8s environment.
Message Streaming
— Kafka or NATS — event-driven patterns, consumer groups, at-least-once delivery.
Git & CI/CD
— Git and modern CI/CD practices.
Leadership
Cross-Team Initiative Leadership
— Proven ability to lead multi-quarter technical initiatives across teams.
Architectural Influence
— Track record of influencing architecture and standards beyond your immediate team.
Written & Verbal Communication
— You write RFCs and design docs that people actually read.
Nice to Have
Hands-on experience with the Ory ecosystem (Hydra, Kratos, Keto) — operating it in production or building on top of its APIs
Experience with CockroachDB or other distributed SQL databases (multi-region deployments, clock skew handling, survivability trade-offs)
Familiarity with compliance requirements relevant to IAM: SOC 2, ISO 27001, GDPR data minimization, audit logging
Contributions to open-source security or identity projects
Experience building or integrating with SCIM, SAML, or enterprise SSO (LDAP / Active Directory)
Background in platform or infrastructure engineering — building systems other engineers build on top of
Hands-on, up-to-date experience with modern AI tools (e.g. Claude, Copilot, Cursor) for code generation, review, and accelerating day-to-day engineering work
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We are hiring a Principal Engineer to help define the technical direction for core product experiences at 1Password.
This is a senior individual contributor role for an engineer who can translate ambitious product strategy into systems that scale technically and operationally. You will drive architecture, engineering standards, and technical direction across the product ecosystem, working across client applications, distributed services, data platforms, and shared infrastructure to build experiences that are secure, reliable, performant, and maintainable.This is not a role scoped to a single team or subsystem. The expectation is organization-level technical leadership: shaping how Product Engineering approaches complex cross-cutting problems, guiding long-term architectural investments, and establishing the technical patterns and operational standards other teams build against.
You will operate across the full lifecycle of product engineering work, from architecture and system design through production operations and long-term evolution. Success in this role requires balancing product velocity with engineering durability, making pragmatic technical tradeoffs, and driving alignment across teams with different priorities and constraints.
You will help evolve the next generation of 1Password’s product architecture, including the responsible integration of AI capabilities into core product experiences. Security and privacy by default, cross-platform consistency, operational resilience, and enterprise-scale reliability are foundational requirements that must be reflected in every architectural decision.
If you want to build systems used daily by millions of individuals and hundreds of thousands of businesses, and solve engineering problems where distributed systems, reliability, usability, security, and intelligent automation all matter simultaneously, this is that role.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have designed and operated large-scale distributed systems where reliability, scalability, maintainability, and operational excellence matter.
- You have deep experience driving architecture and technical direction across multiple teams, organizations, or product domains.
- You have strong systems-thinking instincts and can reason effectively about platform boundaries, distributed systems constraints, developer ergonomics, and long-term technical sustainability.
- You have experience building customer-facing product systems across clients, APIs, distributed services, cloud infrastructure, and data platforms.
- You have experience building or scaling event-driven systems, microservices architectures, or shared platform infrastructure in production environments.
- You have practical experience integrating AI or ML capabilities into production applications and understand the engineering tradeoffs involved in introducing AI into trust-sensitive product experiences.
- You have strong instincts for privacy-preserving and security-conscious system design, including thoughtful handling of telemetry, user data, permissions, and auditability.
- You are effective at driving alignment across teams with different incentives, priorities, and technical perspectives.
- You communicate clearly with engineers, executives, and cross-functional partners, and can explain complex technical tradeoffs in practical terms.
- You are comfortable operating in ambiguity and helping organizations make durable technical decisions before every variable is known.
Bonus points for:
- Experience in identity, authentication, authorization, secrets management, enterprise security, or trust-oriented product domains.
- Experience building large-scale event-driven or multi-region distributed systems in cloud environments.
- Experience building cross-platform applications or shared platform architectures at scale.
- Experience with developer platforms, internal engineering frameworks, CI/CD systems, or large-scale infrastructure modernization initiatives.
- Experience integrating LLMs or AI-assisted workflows into customer-facing SaaS applications.
- Experience with endpoint trust, browser or extension security, enterprise administration workflows, or device posture systems.
- Experience mentoring engineers and raising the engineering bar across organizations through technical leadership and operational excellence.
What you can expect:
- Define architecture and technical direction for core product capabilities spanning clients, distributed services, data platforms, and shared infrastructure.
- Establish engineering standards and reusable architectural patterns for scalable, maintainable, and resilient product systems across Product Engineering.
- Drive long-term technical strategy across critical product areas, balancing immediate delivery needs with scalability, operational excellence, and platform sustainability.
- Partner closely with Product, Design, Security, Privacy, Infrastructure, and Data teams to ensure technical decisions support both customer outcomes and long-term operational durability.
- Guide how AI-powered capabilities are integrated into customer-facing product experiences, ensuring systems are reliable, observable, operationally safe, and aligned with customer trust expectations.
- Define engineering expectations for AI-enabled product systems, including evaluation frameworks, rollout safety, telemetry, fallback behavior, auditability, and operational controls.
- Establish shared platform capabilities and infrastructure patterns that allow teams to build product features consistently across clients, services, APIs, and AI-assisted workflows.
- Influence and drive key architectural decisions around distributed systems design, event-driven architectures, synchronization models, scalability, performance, reliability, extensibility, and platform interoperability.
- Help teams navigate difficult technical tradeoffs, unblock large cross-functional initiatives, and reduce systemic engineering complexity across the organization.
- Raise the operational bar for production systems through stronger reliability practices, observability standards, incident readiness, performance analysis, and engineering discipline.
- Mentor and influence engineers across the organization through technical leadership, architecture reviews, design guidance, and hands-on problem solving.
What success looks like:
Success in this role means Product Engineering can scale product development without sacrificing reliability, maintainability, security, or customer trust. That includes:
- Durable architectural patterns that enable teams to move faster with less duplication and lower operational overhead.
- Product systems that scale reliably across platforms, enterprise environments, and growing customer complexity.
- Engineering teams making more consistent technical decisions with clearer standards and stronger shared foundations.
- AI-powered product experiences that are useful, measurable, trustworthy, and operationally safe.
- Reduced systemic friction across development, delivery, observability, and cross-team coordination.
- Stronger operational resilience, including improved reliability, debuggability, rollout safety, and incident response readiness.
- Technical investments that improve long-term engineering velocity instead of creating organizational drag or platform fragmentation.
USA-based roles only: The annual base salary for this role is between $246,000 USD and $369,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $228,000 CAD and $342,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
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