Location: Dubai, United Arab Emirates
We are hiring an experienced and energetic
Civil Site Engineer
to join our team in Dubai.
If you have a strong track record of managing on-site day-to-day operations, ensuring compliance with UAE structural and safety standards, and keeping projects on schedule, we want to hear from you.
Role Overview
As a Site Engineer, you will be responsible for supervising daily construction activities, coordinating sub-contractors, maintaining high quality standards, and ensuring strict adherence to approved drawings and local authority guidelines (Dubai Municipality, Trakhees, DDA). You will report directly to the Project Manager and serve as the main link between design plans and site execution.
Key Responsibilities
Site Supervision & Execution:
Oversee daily construction activities to ensure progress meets master schedules, structural specifications, and safety standards.
Setting Out & Surveying:
Verify levels, alignments, and positioning using surveying instruments relative to approved site plans and affection plans.
Quality Assurance & Inspection Requests (IR):
Prepare and raise Requests for Inspection (RFIs/IRs) for consultant approvals across concrete pours, reinforcement checks, and structural works.
Subcontractor & Workforce Management:
Direct sub-contractors, foremen, and site labor forces to maximize productivity and prevent material wastage.
Authority & HSE Compliance:
Enforce Dubai Municipality and MOHRE Health, Safety, and Environment (HSE) guidelines, including strict adherence to summer midday-break regulations and site permit-to-work systems.
Reporting & Documentation:
Maintain accurate daily site logs, track material deliveries, flag design discrepancies, and prepare progress updates for project management.
Requirements
Education:
Bachelor’s Degree in Civil Engineering or Structural Engineering (Equivalency from the UAE Ministry of Education is a plus).
Experience:
3 to 6 years of site execution experience within commercial, residential, or high-rise construction projects in the UAE.
Local Approvals & Knowledge:
Strong familiarity with local authority procedures (Dubai Municipality, Trakhees, DDA, Dubai Civil Defence).
Technical Proficiency:
Ability to read and interpret complex CAD drawings, MEP coordination layouts, and structural details. Hands-on experience with surveying equipment (Total Station/Auto Level) is required.
Certifications:
Dubai Municipality (DM) card or Society of Engineers (SOE) membership is strongly preferred.
Driving License:
Valid UAE driving license is required.
Languages:
Fluent in English (spoken and written); knowledge of Hindi/Urdu or Arabic is a strong advantage for site workforce management.
Benefits
Compensation:
A competitive salary depending on experience.
Benefits:
Employment visa, medical insurance.
Career Growth
Задачи:
— Разрабатывать и внедрять решения автоматизации на протяжении всего жизненного цикла сотрудника: от найма до увольнения
— Использовать Low-Code / No-Code платформы для быстрого создания рабочих процессов, запуска автоматизаций и поддержки бизнес-пользователей
— Моделировать и поддерживать базы данных HR, обеспечивая масштабируемость и надежность
— Писать пользовательские скрипты на JavaScript для интеграций, трансформации данных, вызовов API и автоматизации рабочих процессов
— Интегрировать HR-системы и внутренние инструменты через REST API, вебхуки, JSON, OAuth и другие распространённые методы
— Работать с Airtable или аналогичными платформами для структурирования данных, создания кастомных представлений и триггеров автоматизаций
— Мониторить и оптимизировать существующие автоматизации, анализировать метрики и устранять узкие места
— Сотрудничать с HR, IT и заинтересованными сторонами для преобразования бизнес-процессов в технические рабочие процессы
— Предлагать идеи, экспериментировать с новыми инструментами и улучшать процессы автоматизации
— Документировать созданные решения, обучать коллег и создавать базу повторно используемых практик
Требования:
— Уверенные навыки моделирования баз данных: реляционные или полуструктурированные модели
— Отличное владение JavaScript, включая асинхронные паттерны и модули
— Опыт работы с Low-Code/No-Code инструментами (Make, n8n, Zapier, Power Automate, Retool, Bubble и др.)
— Знание Airtable или аналогичных платформ будет плюсом
— Понимание API, REST, вебхуков, JSON, OAuth и интеграционных паттернов
— Способность анализировать и переводить бизнес-процессы HR в автоматизированные рабочие процессы
— Аналитический склад ума, внимание к деталям и умение оптимизировать решения
— Отличные коммуникативные навыки для взаимодействия с техническими и нетехническими командами
— Самостоятельность и инициативность в работе
— Уровень английского B2 и выше для эффективного общения в международной команде
Плюсы:
— Опыт работы в HR-технологиях, HRIS, финтехе или стартапах
— Знание других языков программирования (Node.js, Python) и инструментов визуализации данных (SuperSet, Power BI, Tableau, Looker)
— Знание SQL, облачных платформ (AWS, GCP, Azure) и RPA (например, UIpath)
— Понимание вопросов конфиденциальности данных, соответствия GDPR и безопасности, особенно в HR
— Готовность работать в условиях неопределённости и создавать новые системы
Условия:
— Поддержка релокации в Мексику для сотрудника и семьи
— Гибкий формат работы: офис или удалённо
— Медицинское страхование
— Бюджет на образование: языковые курсы, профессиональное обучение и сертификации
— Бюджет на здоровье: компенсация расходов на ментальное здоровье и фитнес
— Отпуск: 20 дней оплачиваемого отпуска и оплачиваемый больничный
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
AI agents at Honeycomb investigate, reason, and act on real observability data. They live in Canvas: the agentic workspace where engineers go to understand their systems.
The Agentic Intelligence team has shipped Canvas, the Honeycomb MCP server, and the Canvas Agent and Canvas Skills surfaces. What we're looking for today is someone who brings deep agent expertise and uses it to expand what the team can build: new agents, new surface area in Canvas, memory, spatial awareness, improved performance on our Bedrock loop.
Honeycomb's data store is fast and accepts high cardinality data; that's what makes agents built on top of it different from anything built on a conventional observability backend. This role is about taking advantage of that building agents that can do things no other observability product can do because the underlying data makes it possible.
Some of this work will start as a prototype. The expectation is that the code makes it through the full arc, from the rough first version through to something that holds up in production.
What you'll do
Design and deliver production-grade agents.
Build agents that investigate, reason, and act on live observability data inside Canvas. These agents must be trustworthy to engineers in high pressure situations, including mid-incident. Take one from rough first version to something that holds up under production traffic.
Own the agent work; support the whole product.
Scope, build, ship, and maintain the agents including the evals that tell you whether they got better or are just different. This role is agent-focused and also includes some fullstack development.
Build agents only Honeycomb can build.
Use a data store that returns high-cardinality queries in seconds to reason over signal a conventional backend can't serve at this fidelity correlating across services, drilling into a single trace, comparing before and after a deploy.
Extend the surface, and decide what's next.
Ship new capability into Canvas, the MCP server, and Canvas Skills memory, spatial awareness, a faster Bedrock loop and make the case for what comes after with working code. Distinguish hype from signal in a field with plenty of both.
Define what "good" means for agents here.
Set the bar: measurable against real evals, maintainable, and honest about their limits.
Example projects
Multiple agents collaborating on one shared Canvas investigation
each claiming a hypothesis, publishing findings, and narrowing the search space for the others so it resolves faster (blog).
Auto-investigation the moment an SLO burn alert fires
the agent forms hypotheses and prepares visualizations before a human looks, cutting mean-time-to-insight for on-call (o11ycon 2026).
Skills that encode a team's domain expertise
e.g. Kubernetes thresholds so agents and human colleagues can lean on them (o11ycon 2026).
What you'll bring:
AI and agent engineering experience.
You've shipped LLM-based systems people relied on in production not demos, not fine-tuned models in a research context. You know where agent systems break and how to design around it.
End-to-end ownership.
On a small team there's no handoff queue. You can take something from rough prototype to production-grade without needing someone behind you to do the durable engineering.
Current judgment, not just past experience.
You have informed opinions about what's shifted in agent design in the last six to twelve months that would change how you'd build today.
Agent architecture depth.
You understand how a fast, high-cardinality data store changes what an agent can reason about, and how to design for that.
Product judgment.
You can look at what the agent layer does today and see what it should do next and make that case with a prototype, not a deck.
Even better
Observability or developer-tools background.
Engineers are your users; you'll ramp faster with fluency in that world, and the work is better.
Familiarity with eval frameworks, agent tooling, RAG, and prompt engineering.
Base Salary based on level of experience
$250,000
—
$280,000 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
As an Account Manager, Brands at Sensor Tower, you’ll play a key role in managing the account renewal and growth of our customer base while working closely with Sensor Tower Customer Support as needed to ensure a positive customer experience. You’ll also be instrumental in helping to build our process around renewals management and advocate for process updates to improve operational efficiency.
You will act as a trusted advisor to enterprise brand clients, ensuring they maximize the value of Sensor Tower’s market intelligence platform. By bridging commercial strategy with operational excellence, you will drive long-term retention, identify strategic expansion opportunities, and streamline our internal workflows.
What you will do:
- Manage a portfolio of businesses, focusing on renewals, upsells, and Net Revenue Retention (NRR) growth.
- Oversee all assigned contract renewals to ensure timely and accurate execution
- Accelerate the contract renewal process, mitigate identified risk, and ensure customer satisfaction
- Own contract processes, including renewal CTA management, quote creation, maintenance of Salesforce opportunity records, sending of order forms, forecasting renewals outcomes, and tracking progress of signature
- Work with Customer Support team (where needed) to identify at-risk accounts and put together a strategy to secure the renewal, as needed
- Partner with Customer support and Sales Ops to communicate challenges in our current renewal process and advocate for improvements to increase our operational efficiency
- Identify opportunities to expand Sensor Towers footprint within an account as part of the renewal process
- Build strong relationships with customers through a regular cadence of calls, face-to-face meetings and on-site visits where possible. Use these conversations to understand their priorities, demonstrate value, address objections and identify renewal and expansion opportunities.
- Build account plans that identify renewal risk, stakeholder changes, product adoption gaps and opportunities for expansion well ahead of contract expiry.
- Lead commercial negotiations with customers and their procurement and legal teams, including pricing, contract structure and multi-year agreements.
- Develop relationships with decision-makers across multiple teams and regions within each account.
- Translate customer goals into relevant use cases across Sensor Tower’s products, and partner with internal specialists on demonstrations, insights and custom data requirements.
- Maintain an accurate renewal and expansion forecast, with clear next steps and escalation plans for at risk accounts.
- Hold regular commercial reviews with key stakeholders to understand budget plans, confirm renewal timelines and build support for continued investment.
Experience and skills that you can bring:
- Must be wiling to work from our London office three days a week.
- Experience in SaaS sales as an Account Executive or Account Manager.
- Strong understanding of the SaaS industry and digital ecosystem.
- Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base.
- Ability to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical.
- Self-starting attitude and entrepreneurial spirit highly encouraged!
- An eye for detail following the industry trends and interpreting these into day-to-day business impact.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability and generate - results every day.
- Experience managing complex SaaS renewals and expansions involving multiple stakeholders, products or regions.
- Strong commercial judgement, including the ability to defend value, handle pricing objections and balance customer needs with revenue goals.
- Confidence working with procurement and legal teams to move agreements through to signature.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2
About the job
This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API.
In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures.
Responsibilities
In this role, you’ll:
Work on messaging email cases submitted by both individual developers and major brands.
Assist customers with troubleshooting message deliverability issues and debug customer code.
Speak with a customer on the phone and chat in order to guide them through the development of their SMS application.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards.
Work with your manager to surface customer problems to assist in process betterment.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree or equivalent work experience
2+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software
A firm understanding of the technology stacks common to the Web ecosystem.
Functional knowledge of general-purpose programming languages.
Strong problem-solving and technical troubleshooting skills
Ability to professionally and diplomatically address customer concerns and provide concise feedback.
Ability to de-escalate tense/tough customer situations in a live environment.
Excellent reading comprehension, listening, and writing skills.
Desired:
Previous exposure or knowledge of Twilio products.
Coding experience in any language. (reading and debugging)
Previous experience with JIRA or a similar ticketing system.
Location
This role will be remote, and based in Colombia while supporting the AMER time zone.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Compliance Operations Specialist 1
About the job
At Twilio, our mission is to power the future of communications. We believe that communication should be at the heart of every product and customer experience. In this role you will be monitoring the use of Twilio products, voice, SMS and email, to ensure that the traffic on Twilio’s platform is legal, compliant, and wanted. To do this you will also ensure that all traffic is following Twilio’s Voice Policy, Messaging Policy, Acceptable Use policy and meets CTIA requirements. We are looking for someone that is passionate about preventing fraud and abuse. The ideal candidate has some experience in research and investigation skills and enjoys challenging and complex case work.
Responsibilities
In this role, you’ll:
Investigate cases quickly and efficiently, perform analysis to understand bad actor behavior and demonstrate willingness to learn and become a subject matter expert in compliance investigations
Protect Twilio customers and consumers through ongoing identification of bad actors, non-compliant activity and evolving tactics - taking action daily to stop bad actors/ activity while minimizing false positives.
Identify trends, root cause gaps and recommend appropriate preventative solutions to stop bad actors from being successful.
Use call detail records & aggregate traffic data to identify patterns and trends that determine a set list of actions.
Resolve urgent issues impacting businesses, carriers and consumers worldwide.
Use Twilio’s tools and your own investigative powers to detect and prevent non-compliant activity.
Provide support for customers by email, to ensure customers have an excellent experience with Twilio.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work a non-traditional schedule, weekends, holidays and evenings may be required.
You have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications
Experience working in a fast paced, ambiguous environment, with a strong bias for action
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
You are detail-oriented with good organizational skills and comfortable with ambiguity.
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
You have good time management and organizational skills and are comfortable working under pressure.
Desired:
Basic knowledge of Zendesk, Airtable, Looker or similar tools
Basic understanding APIs and related technologies
Background in telecommunications is desired.
Location
This role will be based remotely in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Austin, in-person
Job Title:
Graphic Designer
Role Summary:
We're looking for a Graphic Designer to support our marketing and internal teams in executing creative assets across campaigns, digital channels, and marketing materials. You'll work closely with our senior designer, marketing team, and cross-functional partners to produce cohesive visuals within our evolving brand systems. This is a fast-paced, high-volume role: requests don't always come with a full creative brief, and we value getting great work out the door quickly and learning as we go. In return, you'll get hands-on mentorship, room to grow your design practice, and the chance to contribute meaningfully to a brand with real impact in hospitality.
Key Responsibilities:
Execute creative assets for external marketing campaigns, email, social media, digital ads, and promotional materials.
Own recurring campaign production, turning briefs and templates into polished assets quickly and accurately.
Support creative deliverables for events and partnerships, working from direction set by our senior designer.
Create design assets and templates for internal teams across sales, partnerships, product, marketing, and company communications.
Collaborate with marketing, product, and other internal stakeholders to maintain brand consistency and meet project needs.
Work within our design system and component library to support project execution.
Respond to feedback from team leads and stakeholders, iterate efficiently, and meet project deadlines.
Manage multiple projects at once with attention to detail and timelines.
Stay open and adapt to new tools and processes, including AI-assisted workflows.
Minimum Qualifications:
At least 1-2 years of experience in graphic design or marketing design.
Proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, and Canva.
A portfolio demonstrating solid design fundamentals (typography, layout, color, composition) that includes case studies explaining the problem, your process, and the outcome. Portfolio is required to apply.
Preferred Qualifications:
Experience working within brand guidelines or design systems.
Experience producing email, social, or digital ad campaigns.
Background in hospitality, food, event marketing, or consumer tech.
Who You Are:
Genuinely passionate about design and brings energy and enthusiasm to the work.
Works quickly and values progress over perfection, learning from feedback without repeating the same mistakes.
Self-directed and resourceful, comfortable working without a full brief, and knows when to ask questions versus make the call.
Strong communicator who thrives on feedback and iterates quickly.
Detail-oriented with strong time management across multiple projects.
Collaborative team player comfortable working across marketing, product, sales, and partnerships.
Adaptable and eager to learn in a fast-paced startup environment.
Curious about how our templates and processes could work better, and interested in contributing ideas as you grow.
A genuine interest in hospitality, food culture, or consumer tech is a plus.
Some of our Benefits:
Generous PTO and company holiday policy + company paid Short Term Disability
100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
Child Care Benefits and generous parental leave
Dog-friendly workspace in a secure building with great views of downtown Austin
Daily lunches and snacks
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As an Engineering Manager at Wrike, you will lead a cross-functional team to deliver high‑impact product and platform initiatives. You’ll combine strong technical acumen with people leadership, process excellence, and product thinking to drive timely and measurable business outcomes. In this role, you will own results end‑to‑end – from discovery and planning through execution, rollout, and continuous improvement – while helping your team grow and do the best work of their careers.
Your Impact:
Go beyond formal execution by shaping and building product experiences that matter to customers, using metrics (e.g., customer value, adoption, reliability, and quality) to measure impact.
Own projects end‑to‑end: discovery and solutioning in partnership with product and design, planning and sequencing, execution, release preparation and launch, post-release follow-ups and maintenance.
Partner with product to define, communicate, and track team goals/OKRs aligned with product and company strategy.
Make thoughtful prioritization and trade‑off decisions between scope, quality, and speed.
Lead planning, estimation, and phased rollouts for large, cross‑functional projects and customer‑impacting changes.
Improve how the team works by evolving processes, tools, and collaboration patterns, including using AI/automation to increase efficiency and value.
Partner closely with Product Management and Design as part of an effective “triad” to deliver customer‑centric solutions.
Your Qualifications:
5+ years of relevant industry experience (engineering, technical leadership, and/or management).
3+ years of management experience, including leading cross‑functional teams.
Proven track record of delivering measurable results (e.g., business impact, customer satisfaction, technical metrics (improved performance, reliability, quality, etc.), delivery metrics (team throughput, etc.).
Experience giving direct, timely feedback and handling difficult conversations with clarity and empathy.
Solid engineering background with the ability to “speak the language” of engineers, review designs, ask the right technical questions and challenge decisions and estimations.
Experience with planning, prioritization, and execution of complex customer-facing projects.
Strong written and verbal communication skills; able to tailor messages to both technical and non‑technical audiences.
Experience in setting team goals and using metrics to manage and improve team performance.
Strong track record in coaching, career development, and performance management.
Proficiency with agile development practices and iterative delivery.
Strong business and product sense: ability to connect technical work to customer value and company strategy.
Standout Qualities:
Demonstrated success hiring, developing, and retaining high‑performing engineers.
Examples of effective communication: presentations, roadmap updates, etc. – targeting the entire team or stakeholders.
Established practice of using data and analytics to make informed decisions and measure outcomes.
Proven ability to introduce process improvements, challenge the status quo, and drive innovation within constraints.
Hands‑on use of AI/automation tools to streamline workflows and increase team productivity.
Ability to influence without authority and build trust across engineering, product, design, and business stakeholders.
Team Dynamics:
You will lead a cross-functional team of software engineers and work in close partnership with a dedicated Product Manager and Designer as an integrated “triad.” You’ll collaborate regularly with other product teams, platform/service owners, and cross‑functional stakeholders across the organization. You’ll report to a senior engineering leader and be part of a broader engineering management community that shares best practices, learns from each other, and supports your growth as a leader.
Our Work Style:
Cross‑functional, collaborative environment with tight partnership between Engineering, Product, and Design.
Agile ways of working (e.g., iterative planning, frequent releases, continuous feedback loops).
Emphasis on clear communication of plans, status, and risks to stakeholders.
Strong focus on metrics to manage quality, reliability, and throughput, and to guide continuous improvement.
Encouragement to experiment, use AI/automation, and refine processes to maximize impact and developer experience.
Demonstrated total ownership and dedication: proactively drives initiatives from conception to results, takes responsibility for outcomes, and consistently follows through on commitments.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Customer Service Officer (L1) to support our Team in Madrid!
You'll provide frontline human support for customers using a global card issuing and embedded finance solution, covering onboarding, day-to-day product support, chatbot-to-human hand-offs and ownership of cases requiring escalation to specialist internal teams or external financial partners. When the chatbot hits its limit, you're the one customers actually talk to and every case you take on, you see through to the end. Reporting to the Customer Service & Customer Success Team Lead.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Customer Support & Onboarding
Be the first point of contact for customers, helping them get started and use the product with confidence
Walk new customers through setup, so they understand how the product works and how to use it day to day
Answer questions about cards, transactions, currency exchange (FX), payments and how the product works
Take over from the chatbot when customers need a real person, replying to chats and messages from the client dashboard
Case Management & Escalations
Solve most customer questions yourself (first-line support) and recognise when a case needs a specialist
Escalate complex cases (second- and third-line support) to our banking, card-issuing and payment-processing partners and to colleagues in other teams
Follow each case until it is resolved, chase for updates and keep the customer informed along the way
Keep clear, accurate case records and flag problems that keep coming up, so we can fix them at the source
Continuous Improvement
Collect customer feedback and use it to improve our FAQs, chatbot answers, onboarding guides and support processes
Help us hit our service targets: fast replies, quick resolutions and happy customers
What You Need For This Role
Customer Service, Operations or customer-facing experience, ideally in payments, fintech, banking or e-commerce
Knowledge of card issuing, FX, payments, card acquiring and/or e-commerce is highly desirable
Strong communication, problem-solving and case-management skills
Comfort with digital support tools, dashboards and chatbot-assisted customer journeys
Fluent
English
; Baltic language, Slovak, German or Slovenian is a strong plus
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 27,200. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Customer Experience Team Lead to support our Team in Madrid!
You'll own the entire post-sale journey for a global card issuing and embedded finance solution, from the first day a customer goes live to how their relationship grows over time. It's a role that blends hands-on Customer Service leadership with real Customer Success accountability: you'll be the person who spots a churn risk before it becomes a lost account, and the one who turns steady usage into expansion. Reporting to the Senior Product Manager & Product Sales Lead, you'll sit at the center of the customer experience for a proposition spanning card issuing, FX, payments and working capital.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Customer Success, Retention & Growth
Own ongoing customer relationships following implementation and onboarding, and lead QBRs with key customers
Monitor customer health indicators including adoption, spend, utilisation, service trends and engagement
Own retention and churn management, identifying at-risk accounts early and coordinating recovery actions
Monitor agreed spend volumes and work with customers and Sales to close utilisation gaps
Identify cross-sell and expansion opportunities across card issuing, FX, payments, working capital and related embedded finance solutions
Partner closely with Sales on account development, retention and growth
Customer Service & Escalation Leadership
Lead the L1 Customer Service function, staying hands-on during launch and scale-up
Oversee onboarding, product education and day-to-day customer support
Own the human-assisted support model for chatbot/client-dashboard cases requiring human intervention
Manage the L1/L2/L3 escalation framework with financial partners and internal stakeholders
Monitor customer satisfaction, response/resolution times, retention, churn, adoption and spend growth
What You Need For This Role
Customer Success, Customer Service or Account Management experience within payments, fintech or financial services
Strong knowledge of card issuing, FX, payments, card acquiring and/or e-commerce
Experience with issuers, processors or other financial partners
Commercial mindset with experience driving adoption, retention, account growth or cross-sell
Experience with customer health frameworks, churn prevention and QBRs is highly desirable
Fluent
English
; Baltic language, Slovak, German or Slovenian is a strong plus
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Product Sales Specialist to support our Team in Madrid!
This is a role for someone who wants deep product expertise and a direct hand in commercial results. You'll be the customer-facing expert behind a global card issuing, working capital and embedded finance solution, the specialist Sales teams bring into the room to turn payments complexity into a clear customer story. You'll carry real product revenue targets and contribute directly to P&L performance alongside the Product Lead, working across two very different buyer worlds: Finance and Treasury stakeholders on spend management, T&E and corporate spend, and Media, Marketing and media buying stakeholders on advertising and campaign use cases, always in close partnership with Media Sales.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Consultative Product Sales & Buyer Engagement
Act as customer-facing SME for card issuing, commercial cards, embedded finance, FX, payments and working capital solutions
Engage confidently with Finance and Treasury decision makers on spend management, T&E, corporate spend, liquidity, controls, reconciliation and working capital
Engage with Media, Marketing and media buying stakeholders on advertising and media purchase use cases, alongside Media Sales
Join Sales from discovery through proposal and closing, bringing specialist product and payments expertise
Deliver product demonstrations, translating complex payment capabilities into clear customer value
Support product questions, objections, solution design and commercial structuring, while preserving Sales ownership of the relationship
Payments, Systems & Financial Process Expertise
Understand end-to-end corporate payment flows and how card-based solutions interact with ERP, TMS, accounting and reconciliation processes
Discuss integration and operational considerations with Finance/Treasury stakeholders (no technical implementation required)
Understand FX, settlement, payment controls, card issuing, acquiring and e-commerce environments
Translate customer financial and operational requirements into appropriate product configurations and partner solutions
Revenue & P&L Contribution
Own an individual/product portfolio revenue target aligned with the Product Lead's P&L
Build and manage the product opportunity pipeline jointly with Media Sales
Track pipeline conversion, expected card spend, activation, utilisation and product revenues
Identify actions to close revenue gaps and accelerate adoption
Support pricing and commercial structuring within frameworks set by the Product Lead
Sales Enablement & Market Feedback
Help build and continuously improve sales toolkits, demos, pitch materials, use cases, FAQs and competitive positioning
Train and coach Media Sales teams to identify, qualify and position opportunities
Capture structured customer/Sales feedback and feed market requirements into the Product Lead and roadmap
Share successful use cases and commercial best practices across markets
GTM & Launch Support
Support new-market launches and GTM execution across Europe and, over time, Middle East and APAC
Work with Product, Customer Success, Operations and external financial partners to ensure commercial readiness
Support key customer onboarding and transition to Customer Success post-sale
What You Need For This Role
Experience in product sales, solution sales, sales engineering, payments consulting or a customer-facing product role within fintech/payments
Strong experience in card issuing, commercial cards, FX, card acquiring, e-commerce payments, B2B payments and/or embedded finance
Good understanding of corporate Finance and Treasury processes, including ERP/TMS environments, reconciliation and accounting flows
Ability to engage credibly with both Finance/Treasury decision makers and Media/Marketing stakeholders
Strong presentation and product demonstration skills, with the ability to simplify complex payment propositions
Commercial mindset, comfortable working against revenue, pipeline and product P&L targets
Ability to partner with Sales teams without displacing their ownership of the customer relationship
Experience in digital media, advertising, adtech, e-commerce or media buying is highly desirable
Fluent English; additional European languages are valuable
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Remote - Estonia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Technical Support Engineer
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support
diversity, equity & inclusion
wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
Twilio is growing rapidly and seeking Technical Support Engineers to join the
Onboarding Compliance and Support (OCS)
team, supporting our customers’ use of our Console platform, and helping customers manage their Twilio products, services, and accounts. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert.
We’re looking for someone who is excited in solving tough problems and enjoys helping others work through complex technical issues. You’re a strong communicator to both technical and non-technical audiences via phone or email and you’re able to empathize with frustrated customers from all backgrounds. You enjoy collaborating with colleagues on your team, help them with the day to day challenges, and are able to contribute ideas on how to improve the team’s work.
You should have a firm understanding of the technology stacks common to the Web ecosystem and experience in a telecom environment. You’ve got strong time management skills, and are efficient at getting work done in a dynamic work environment while still following standard processes and procedures.
Twilio operates a 24x7 support model so the ability to work weekends and holidays (as needed) may be required.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Be ready to assist our customers when they need us. This position may require working an irregular shift, including the weekend (Shifts are subject to change based on evolving team and customer needs).
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Review and contribute to internal knowledge bases and external technical resources to stay current on industry shifts and standards.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
1-3 years of experience communicating complex technical issues to both technical and non-technical audiences via phone or email mediums. (Previous telecom experience is preferred)
Ability to address customer concerns and provide feedback in a friendly, diplomatic and empathetic way; you treat customer problems like your own.
Leverages customer feedback to identify and drive improvements.
Experience and interest in working cross functionally with Engineering, Product Management, and Sales, and sometimes with similar cross functional teams from partner organizations
Demonstrated desire to understand customer trends, and document and report those trends to continue to improve our support process
Experience with troubleshooting and resolving QoS (Quality of Service) issues, including escalations to third parties.
Proven advanced time management skills, with the ability to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures.
Excellent written and verbal communication skills.
Excellence in task prioritization and evaluation of situational urgency.
Desired:
Experience in handling escalations, working directly with users and Customer Success teams to solve problems.
Know how to route critical issues to the appropriate internal teams, ensuring timely response.
Report bugs to the Engineering & QA teams, as well as helping to prioritize fixes to ensure customer satisfaction.
Clearly communicate with customers and other internal teams about issues impacting their service.
Execute internal processes to streamline and scale support
Location
This position is based remotely in Estonia
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
In accordance with local pay transparency requirements, the base salary range for this role is provided below. The successful candidate’s final compensation will be determined based on permissible, non-discriminatory factors such as skills and experience.
Base Salary Range: €28,720 - €35,900 yearly.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
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positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Singapore
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
The Wizards Play Network (WPN) plays a key role in this mission — assisting retailers, nurturing active play communities, and delivering excellent player experiences.
The WPN Retail Development Representative takes charge of growing and sustaining the Wizards Play Network throughout a varied, multi-market region spanning APAC. This position handles partner onboarding, retailer relationship management, and market expansion work across multiple markets characterized by diverse languages, regulatory settings, and retail progression levels.
Based in Singapore, the role is at the operational hub of the region. It enables efficient travel connectivity, aligns timezones across the group, and is close to the region's most developed WPN market.
What You’ll Do
WPN Partner Onboarding & Retailer Support
Lead the end-to-end onboarding process for new WPN retail partners across all seven markets
Serve as the primary point of contact for existing WPN retailers, handling critical issues, product support queries, and account management
Maintain accurate records of retailer status, tier, and engagement across the region
Wizards Play Network Development
Develop and carry out Wizards Play Network growth plans, to drive store growth and develop the Southeast Asia region.
Identify and prioritize new partner opportunities based on local market potential to help expand play and commercial availability across the region.
Support in-store and community play programs to drive product velocity through the retail channel
Track and report on regional Wizards Play Network metrics
Regional & Cross-Functional Coordination
Coordinate with the wider APAC team to ensure consistent regional strategy and shared findings
Liaise with global WPN, marketing, and product teams on regional programs, launches, and promotional calendars
Provide market intelligence and on-the-ground insight to inform APAC-wide planning and headcount/coverage decisions
Travel & Market Presence
Travel regularly within the region to visit retail partners, attend/support events, and assess market conditions directly
Represent the company behind Magic: The Gathering and Dungeons & Dragons at regional trade shows, conventions, and retailer events as required
What You’ll Bring
Experience in retail development, channel sales, account management, or distributor/partner management, ideally within gaming, hobby, toy, or FMCG retail
Proven track record to manage a multi-market or multi-country portfolio independently
Familiarity with the tabletop gaming, trading card game (TCG), or collectible hobby retail landscape
Existing network of retail contacts in one or more of the covered markets
Prior experience working within a global brand's regional field team, reporting to an offshore manager
Strong cross-cultural interpersonal skills; comfortable working across markets with differing languages and business norms
Willingness and ability to undertake frequent travel across APAC
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
The @Work team is responsible for OnePay's employer benefit features, including Instapay, savings, and budgeting. As a Full Stack Engineer at OnePay, you will build simple and beautiful experiences for people's crucial daily interactions with their money, earnings, and pay schedules.
WHAT YOU’LL DO
- Lead technical design and implementation for projects powering our @work platform
- Set architectural standards and ensure best practices in code quality, performance, and scalability
- Partner closely with product, design, and operations to shape and deliver @Work product strategy
- Oversee optimization of systems for reliability, security, and scalability
- Own technical decision-making, balancing rapid delivery and sustainable solutions
YOU BRING
- 7+ years of experience building and scaling distributed systems, high-throughput APIs, or data-intensive services
- Solid hands-on full-stack engineering skills, with proficiency in backend architecture and modern frontend frameworks
- Experience designing or working on reliable, secure, and high-performance systems -ideally in payments, EWA, or other regulated consumer finance domains
- Clear communication skills and a collaborative working style
- Initiative and growth mindset - eager to learn and contribute as a team player
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: New York, NY
Workplace: Hybrid
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Role
AI agents are already booking travel, subscribing to software, running procurement end to end, and moving money on behalf of users — much of it through Rain. Our Agent Control Layer is the governing surface for that activity: it enforces approved counterparties, amounts, merchants, and task scope at initiation, before a transaction ever occurs, rather than reconciling damage after the fact.
We are hiring a Senior Product Manager to own that platform. This is a 0-to-1 role inside a category being defined in real time. You will own the developer-facing surface — APIs, SDKs, controls, docs — that teams building agents use to give them spending power safely. McKinsey projects $3–$5 trillion in global agentic commerce by 2030. The primitives that make it trustworthy have not been built yet. You will build them.
You will report to the Head of Product and work daily with engineering, risk and compliance, network partnerships, and the developers shipping on us.
What you'll do
• Define the primitives for agent authority: spend scopes, merchant and counterparty allowlists, velocity and amount ceilings, task-bound credentials, human-in-the-loop approvals, and clean revocation.
• Own scoped virtual cards for agents — cards provisioned for a single merchant, amount, and task, retired the moment the task completes.
• Extend the rest of Rain's stack (wallets, virtual accounts, onramps, offramps, cross-border payments) to agent initiators within the parameters our customers define.
• Treat the API as the product. Own endpoint design, error semantics, idempotency, webhooks, sandbox and simulation tooling, SDKs, and reference agents.
• Own documentation and the onboarding path with the same rigor as the product itself. Time-to-first-authorized-agent-transaction is your metric.
• Run a tight design-partner loop with agent builders — read their integration code, sit in their debugging sessions, ship against what you find.
• Build the roadmap from first principles: form a thesis on where agentic commerce goes next, sequence bets accordingly, and kill what isn't working quickly.
• Partner with risk and compliance on Know Your Agent — agent identity, attestation, delegated authority, auditability, and dispute handling in a world where the cardholder wasn't the one who clicked.
• Represent Rain's technical point of view in Agentic Payments Alliance working groups and with Visa, Mastercard, and stablecoin partners as standards take shape.
• Write the specs, launch posts, and positioning that teach the market what controlled agentic payments actually means.
You’ll likely succeed if you have
• 8+ years in product management, with meaningful time on a developer-facing platform, API, or infrastructure product. You have shipped something engineers chose to build on.
• Technical depth. You read API diffs, write your own queries, prototype against your own endpoints, and hold your own in an architecture review. You don't need to have been an engineer; you do need engineers to take you seriously.
• 0-to-1 instincts. You have taken a product from a blank page to real usage in an ambiguous market, and you're comfortable with a roadmap that changes because the ground moved.
• Payments or fintech fluency, or the obvious appetite to acquire it fast. Authorization flows, issuing, interchange, chargebacks, settlement, KYC/KYB - you know these, or you'll learn them in weeks rather than quarters.
• Judgment under risk. Every control you design trades capability against loss. You can reason about that tradeoff explicitly and defend where you landed.
• Strong writing. At Rain, specs, docs, and launch narratives are the job, not overhead.
• Bias for motion. You would rather ship a narrow thing this month and learn from it than scope a broad thing for two quarters.
Bonus attributes
• Hands-on experience building or deploying AI agents - tool use, orchestration frameworks, MCP, evals.
• Stablecoin or onchain payments background: settlement, custody, treasury operations, or wallet infrastructure.
• Experience working directly with card networks, issuing processors, or sponsor banks.
• Time at an early-stage company during a period of fast scaling.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: New York, NY
Workplace: Hybrid
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE ROLE
Compliance is an intentional product surface at Rain. Every card we issue, every wallet we open, and every dollar that moves across our rails depends on controls that are correct, auditable, and fast enough not to be felt. We are hiring a Senior Product Manager to own that surface end to end.
You will own the compliance product area across four connected domains: financial crime (KYC/KYB, sanctions, transaction monitoring), licensing and regulatory readiness, card network and issuing-bank obligations, and the compliance tooling our enterprise partners use to run their own programs. As Rain continues to expand its product suite, you will ensure our compliance product serves our customers’ needs with these new products as well.
You will work daily with Compliance, Legal, Risk, Engineering, and Partnerships, and you will be in the room with bank partners, network representatives, and our largest customers' compliance teams. This is an individual contributor role with real scope to grow.
WHAT YOU'LL DO
• Own the KYC and KYB onboarding experience for consumers and businesses in every market we operate in, tracking and optimizing metrics such as conversion, accuracy, and cost per verified user are all yours.
• Build and tune sanctions screening, PEP and adverse media checks, and transaction monitoring, including blockchain analytics for wallet screening and source-of-funds signals.
• Drive down false positives and analyst review time without weakening detection, and define the metrics that prove it.
• Ship the case management, escalation, and SAR/STR workflows our compliance analysts live in every day.
• Translate obligations - state money transmission licensing, EMI and MiCA in the EU, VASP regimes, stablecoin-issuer requirements, Travel Rule, and local equivalents - into requirements engineers can build against.
• Partner with Legal and Compliance to make new-market launches a repeatable motion instead of a one-off scramble: jurisdictional configuration, disclosures, data residency, and reporting.
• Run regulatory change management as a product process, so a rule change becomes a tracked roadmap item rather than a fire drill.
• Own conformance with Visa and Mastercard rules across the programs we run and sponsor - BIN controls, MCC and merchant restrictions, program registration, and network reporting.
• Build the controls, evidence, and attestation tooling our issuing banks and BIN sponsors require, and make audits boring.
• Partner with Risk on disputes, chargebacks, fraud rules, and authorization-time controls where compliance and fraud overlap.
• Turn internal compliance capability into products our partners can use: APIs, dashboards, configurable rule sets, audit logs, and reporting they can hand to their own regulators.
• Serve as the product voice in partner compliance diligence, security reviews, and bank onboarding - and feed what you learn there back into the roadmap.
• Define how much control a partner gets and where Rain holds the line, clearly enough that sales can sell it and engineers can build it.
• Write the strategy and roadmap for compliance product, and defend the sequencing to the exec team.
• Specify precisely. In this domain, an ambiguous requirement is a regulatory finding waiting to happen.
• Instrument everything - pass rates, decision latency, alert volume, review throughput, escalation outcomes - and use it to make the case for what comes next.
You’ll likely succeed if you have
• 8+ years in product management, including at least three years owning compliance, risk, identity, or payments products in a regulated environment.
• Working fluency in AML/CFT: you can hold your own on KYC and KYB standards, sanctions screening logic, monitoring typologies, and SAR workflows without needing a translator.
• Direct experience with card issuing, payments infrastructure, or banking-as-a-service - you understand what an issuing bank, a BIN sponsor, and a network each expect from a program.
• A track record of shipping systems where correctness matters more than a fast demo, and the technical depth to design data models and APIs with engineers rather than around them.
• Comfort with genuine ambiguity. The regulatory picture for stablecoins is still being written, and you will often decide with incomplete information.
• Clear, precise writing. Most of your leverage here comes from documents other people can act on.
Bonus Attributes
• Experience with stablecoins, digital assets, or onchain settlement, including blockchain analytics tools.
• Multi-jurisdiction launch experience across LATAM, APAC, EU, or EMEA.
• Time spent inside a compliance, financial crime, or regulatory function — or a hands-on partnership with one.
• Familiarity with SOC 2, PCI DSS, or similar control and audit frameworks.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: New York; San Francisco
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
Our Inference business works differently from a typical software business. What we can sell is capped by GPU fleet capacity, and what we earn depends on the blended cost of the GPUs serving each workload. Both can change week to week.
This role sits between the people who run the fleet and the people who sell it. You will be the person who can answer, at any point in the quarter, three questions with real numbers behind them:
1. What do we have to sell?
2. What should we sell it for?
3. What do we make when we do?
You will own the commercial data, models, processes, and operating cadence behind these decisions, partnering closely with the Head of Digital Native Sales and serving as the commercial operating lead across Sales, Data Science, Inference Infrastructure, Finance, and Product.
This is a build role. Little of the commercial infrastructure you need exists today.
WHAT YOU'LL DO
Capacity and demand
- Build and own an end-to-end inference demand forecast combining pipeline, contracted commitments, and consumption trends into a forward-looking view of expected demand.
- Combine capacity signals with pipeline demand to show what is available to sell and surface shortages, unused capacity, and supply-demand mismatches.
- Translate customer requirements into structured inputs that Data Science and Inference Infrastructure can use to assess workload impact and feasibility, and help prioritize opportunities by revenue, margin, fit, timing, and strategic value.
Pricing and margin
- Publish regular updates to GTM and Finance on available supply and recommended price, informed by market rates for provisioned throughput and per-token pricing.
- Partner with Finance and Pricing to build rate cards, target prices, price floors, and discount guardrails GTM can act on.
- Build and own margin sensitivity models showing how workload, utilization, contract structure, and discounting affect deal and portfolio economics.
Data infrastructure and GTM telemetry
- Build the commercial telemetry for Inference: usage, consumption patterns, expansion, churn signals, and other leading indicators of revenue.
- Connect capacity and usage data with pipeline, contracts, pricing, and revenue, and build self-serve reporting that helps GTM, Finance, and leadership make capacity, pricing, and prioritization decisions.
- Partner with Finance on long-range planning for Inference, connecting demand forecasts to capacity and capex planning.
Core revenue operations
- Own territory design, ICP definition, data-driven targeting, pipeline management, forecasting, and compensation plan design for the Inference and Digital Native segment.
- Track competitive dynamics across inference providers and adjacent players, turning them into pricing and positioning input.
Cross-functional leadership
- Drive alignment across Sales, Data Science, Inference Infrastructure, Finance, and Product on demand, capacity, pricing, and economics.
- Ensure customer demand reaches technical teams early enough to inform capacity decisions, and build a structured feedback loop from requests, adoption patterns, blocked deals, and losses into Product and Engineering.
WHAT YOU'LL BRING
Required skills and competencies
- Experience in revenue operations, business operations, strategic finance, or investment banking in a business where cost of goods is real and variable — cloud infrastructure, compute, telco, logistics, or similar. Pure SaaS RevOps is not a fit on its own.
- Strong SQL and comfort building your own data models: raw tables to dashboard, without waiting on a data team.
- Demonstrated ability to build unit economics and margin models that other functions trust and use.
- Enough technical fluency to hold a real conversation with infrastructure engineers about GPUs, utilization, serving efficiency, and capacity — or clear evidence you can get there fast.
- Comfort operating with incomplete data, with a bias toward shipping a rough answer this week over a perfect one next quarter.
- Strong cross-functional leadership and the ability to influence technical and commercial teams without direct authority.
Ideal additional skills and competencies
- Familiarity with the inference market: provisioned throughput, per-token pricing, batch vs. real-time serving, and how the major providers price.
- Experience with consumption- or usage-based revenue models.
- Salesforce, BigQuery, and BI tooling (we use Metabase).
- Having sat between a technical team and a commercial team before, trusted by both sides.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Mexico
УдалённоseniorRemote - Canada
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote - Colombia; This role will be remote, and based in Colombia while supporting the AMER time zone
УдалённоRemote - Colombia
География найма не уточнена
Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
ГибридMadrid, Spain
ГибридleadMadrid, Spain
ГибридMadrid, Spain
УдалённоRemote - Estonia
Singapore; It enables efficient travel connectivity, aligns timezones across the group, and is close to the region's most developed WPN market
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
ГибридseniorNew York, NY
ГибридseniorNew York, NY
leadNew York; San Francisco; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
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