Location: London, England; New York
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the Role
We're looking for a Senior React Native Engineer to build Aave App's Android and web experiences. You'll deliver secure, intuitive consumer savings journeys across platforms while working closely with design, product, backend, iOS, and protocol engineers.
This role is focused on hands-on delivery and independent ownership of defined product areas. You'll take features from technical design through release, contribute to the shared application architecture, and ensure the experience remains polished, accessible, performant, and reliable across different devices and browsers.
How you can make an impact:
Develop and ship customer-facing features across the Android and web builds of Aave App using React Native, TypeScript, and React
Build responsive, accessible interfaces and reusable components that behave consistently across devices, form factors and web surfaces
Integrate consumer blockchain functionality such as wallet connectivity, transaction preparation and signing interfaces, onchain data reads, gas estimation, and transaction-status updates
Work with backend and protocol engineers to integrate onchain and offchain data, savings and withdrawal flows, funding options, notifications, and analytics
Write well-tested, maintainable code and contribute useful reviews that improve consistency without slowing delivery.
Partner closely with design to deliver precise UI, refined interactions, and a cohesive cross-platform design system
Let's connect if you have:
4+ years building consumer mobile or cross-platform applications, including strong production experience with React Native and TypeScript
Deep React fundamentals with a strong focus on performance, including render cost and re-render behaviour, with experience using profiling and data-driven approaches to identify and resolve performance issues
Hands-on experience with Reanimated and Gesture Handler, with fluency across the React Native toolchain, including Metro, Hermes, EAS, and native module integration and debugging
A track record of shipping polished consumer experiences with close attention to UX, accessibility, and design detail
Experience with secure storage, authentication, encryption, permissions, and sensitive user data on mobile devices
Strong testing and debugging skills across unit, integration, end-to-end, device, and browser environments
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The IT & Security Team
The Information Security function operates independently under our Legal team and owns everything that keeps the OpenZeppelin organization secure. That means managing our Security, Privacy & IT Program end-to-end: our SOC 2 and ISO 27001 posture, vendor and privacy risk, incident response, our bug bounty programs, and the identity, endpoint, and access systems the whole company depends on. It is also the team our customers meet during security diligence. As our enterprise relationships deepen, increasingly with banks and other regulated institutions, our own program must be as credible as the security we deliver to customers.
Today that program is established and audit-ready. The next chapter is turning it into an enterprise-grade security function that stands up to the scrutiny of the most demanding enterprise customers, partners, and regulators, while safely accelerating our adoption of AI across the company.
What you'll be doing
You will own the strategy, design, and continuous maturation of OpenZeppelin's Information Security Program, and be accountable for managing the team executing it. You can issue-spot security and privacy risks before they materialize, explain the principles behind security and compliance controls to auditors and enterprise security teams, and calibrate our security program proportionate to risk.
IT and infrastructure:
Oversee identity and access management, provisioning and onboarding/offboarding, end-user security (MDM, endpoint protection, security training), physical security, disaster recovery, business continuity, and data backup, using automation and AI-powered workflows to make IT and security operations scale faster than headcount.
Strategy, governance and budget:
Set the strategic direction, multi-year roadmap, and risk posture of the Information Security Program; deliver on department OKRs; and own the IT and technology budget, with ultimate responsibility for technology procurement.
AI security and governance:
Own the secure adoption of AI across the company: evolve our AI governance framework, review and approve AI tools and agentic workflows, and secure our agentic infrastructure (identity, least-privilege tool and data access, secrets handling, monitoring, auditability). Manage frontier model providers as critical vendors, covering security and data-handling diligence, retention and training-use commitments, DPAs and subprocessor flow-downs. Meet emerging obligations such as the EU AI Act, so we can make transparent, defensible commitments to enterprise customers about how our products and internal AI usage handle their data.
Compliance, audit and enterprise trust:
Own our audit, certification, and attestation strategy and execution (penetration testing, SOC 2 Type 2, ISO/IEC 27001, successor frameworks) alongside internal security audits; run a third-party and vendor risk management program; and serve as the external face of our security program with customer security teams, regulated financial institutions, and auditors.
Privacy and data governance:
Maintain a comprehensive data map of how data flows into, through, and out of the organization, including flows to model providers and through agentic workflows, with data classification, records of processing, and a vendor/subprocessor inventory. Own privacy compliance in partnership with Legal: GDPR, CCPA/CPRA, DPAs and contractual security commitments, and privacy-by-design reviews of new products and features.
Security operations and incident response:
Own the incident response program end-to-end, including playbooks, tabletop exercises, post-incident reviews, and breach-notification obligations in partnership with Legal. Manage our bug bounty programs, and partner with development teams to embed security best practices in the SDLC and our software offerings.
You have
10+ years of Security and IT experience, including 3+ years leading a IT Security and GRC function (not solely IT operations) in a high-growth tech company, with demonstrated ownership of strategy, not just execution.
A demonstrated trajectory toward CISO: you have owned a security program end-to-end, presented to executives or boards, and can articulate the "why" behind every control you have implemented.
Experience securing or governing AI/LLM-enabled products or enterprise AI adoption including agentic systems and third-party model-provider risk, with an ability to apply privacy and data-protection laws and practices (e.g., GDPR, CCPA/CPRA) in the AI context.
Nice to have
5+ years working in blockchain or a FinTech with an enterprise client base (e.g., financial services), including navigating rigorous third-party security diligence.
Logistics:
Our interview process takes place on Google Meet or Zoom and tends to consist of the following stages:
Recruiter Call (30 minutes)
Hiring Manager Call (30 minutes)
Team Interview (30 minutes)
Leadership Interview (30 minutes)
Paid work test (up to 20 hours of paid work)
Reference checks
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
The Safeguards ML Inference Path team designs, builds, and operates the production infrastructure that powers Claude's ML based safety systems. We collaborate closely with safety researchers and inference engineers to bring new classifiers and novel classes of ML defenses to production. We own the research → production transfer of new safety technologies that is on the critical path for every Claude model launch. And we build for scale: serving thousands of ML classifiers, for all requests on the token generation path, and for every platform Claude runs on -- 1P, Bedrock, Vertex, and beyond.
We’re growing the team and looking for engineers who have deep expertise in productionizing ML systems. You'll work at the intersection of machine learning, large-scale distributed systems, and AI safety, developing the platforms and tools that enable our safeguards to operate reliably at scale. And your tooling and infrastructure will be used for every model launch, which are becoming more complex, and more frequent.
Responsibilities:
Design and build scalable ML infrastructure to support real-time safety deployments across our classifier and model ecosystem
Build monitoring and observability tools to track classifier performance, data quality, and system health for safety-critical applications
Collaborate with research teams to productionize safety research, translating experimental safety techniques into robust, scalable systems
Optimize inference latency and throughput for real-time safety evaluations while maintaining high reliability standards
Implement automated testing, deployment, and rollback systems for ML models in production safety applications
Partner with Safeguards, Security, and Alignment teams to understand requirements and deliver infrastructure that meets safety and production needs
Contribute to the development of internal tools and frameworks that accelerate safety research and deployment
You may be a good fit if you:
Are proficient in Python and have experience with ML frameworks like PyTorch, TensorFlow, or JAX
Understand distributed systems principles and have built systems that handle high-throughput, low-latency workloads
Have built automated or self-service deployment pipelines and eval infrastructure allowing researchers to roll out classifiers and models independently
Have implemented A/B testing frameworks and experimentation infrastructure for ML systems
Are results-oriented, with a bias towards reliability and impact in safety-critical systems
Enjoy collaborating with researchers and translating cutting-edge research into production systems
Care deeply about AI safety and the societal impacts of your work
Strong candidates may also have experience with:
Have 5+ years of experience building production ML infrastructure, ideally in safety-critical domains like fraud detection, content moderation, or risk assessment
Working with large language models and modern transformer architectures
Developing monitoring and alerting systems for ML model performance and data drift
Experience in trust & safety, fraud prevention, or content moderation domains
Knowledge of privacy-preserving ML techniques and compliance requirements
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
The Safeguards ML Sampling Path team builds and operates the production services that power Claude's safety systems. These services sit on the token generation path across every platform Claude runs on: every request must pass through them, and each millisecond of added latency is wait time for our users. You’ll keep p99 latency flat as traffic grows, build for robustness as dependencies time out or partially fail, and ship changes safely to a system that cannot go down.
What you'll do:
Design, build, and operate the backend systems that process every token on the generation path for Claude requests, including the streaming contract with the API and inference engines.
Own latency and reliability end to end: define and maintain SLOs and error budgets for added latency, time-to-first-token, and availability, and lead incident response and postmortem follow-through.
Ship changes to the hot path rapidly but safely — canaried and gradual rollouts, error budget and latency gating, fast rollbacks — and drive per-token performance: chase tail latency and keep cost flat as traffic, models, and checks per request grow.
Set technical direction for the sampling path: lead design reviews, make latency, reliability, and cost trade-off calls with the inference and research teams, mentor engineers, and raise the operational bar for the wider Safeguards organization.
You may be a good fit if you:
Have designed, built, and operated high QPS systems at global scale, and were accountable for them in production: incident response, outages, and postmortem-driven remediation.
Have a strong foundation in distributed systems: replication, consistency tradeoffs, failure modes, and SLO management under load.
Design systems for graceful degradation: you plan for a slow dependency, a dropped stream, or a half-rolled-out deploy before it happens, and build so the system degrades predictably instead of failing.
Have successfully shipped broad or all-encompassing changes to mission critical systems (e.g., database migrations, interface changes, rewrites).
Strong candidates may also have:
8+ years of industry software engineering experience.
Familiarity with LLM inference systems and transformer-based models (not required, but a plus).
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States; Canada
Workplace: Remote
As a Senior Software Engineer at Coder, you’ll build and evolve the systems behind our agentic development experience. You’ll work across the agent harness, integrations, and workflows that connect agents with real development environments.
You’ll stay hands-on, solve complex technical problems, and work closely with Product, Design, and other engineers to ship reliable agentic experiences.
What you’ll do here
- Design and build production systems in Go, with work across React and TypeScript where needed.
- Improve agent execution, tool use, context management, streaming, and long-running workflows.
- Extend our provider-agnostic architecture as models and capabilities change.
- Build reliable integrations between agents, workspaces, tools, and developer infrastructure.
- Own projects from implementation through rollout and iteration.
- Contribute to design reviews, code reviews, and technical discussions.
- Partner with Product and Design to turn agent capabilities into useful developer experiences.
- Improve the reliability, performance, and operability of agentic systems.
What we’re looking for
- Strong experience building and operating production software systems.
- Hands-on experience with Go.
- Experience with React and TypeScript.
- Experience building systems around LLMs or agentic workflows.
- Familiarity with model APIs, tool calling, context management, or agent loops.
- Good understanding of distributed systems and production reliability.
- Working knowledge of AWS.
- Strong problem-solving skills and comfort working through technical ambiguity.
- Someone who contributes beyond their own code through reviews, collaboration, and knowledge sharing.
Bonus tacos if you have
- Experience building coding agents, developer tools, or cloud development environments.
- Experience with MCP, agent tools, or multi-agent systems.
- Experience with remote execution, sandboxing, or isolated compute.
- Experience building integrations across multiple model providers.
- Experience with AWS, Kubernetes, Docker, or Linux.
- Open-source contributions or experience working directly with customers.
Our tech stack
- Backend: Go, Postgres
- Frontend: TypeScript, React
- Infrastructure: AWS, Kubernetes
- Observability: Prometheus, Grafana
- CI/CD: GitHub Actions
Coder’s agentic architecture is provider-agnostic. The foundation is built; this role helps extend it, improve it, and ship the next set of agentic capabilities.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This is a 4-month contract. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions.
We are seeking a talented and detail-oriented Capture Artist to join our team on a temporary contract basis to support the creation of marketing and promotional materials, in addition to in game and social content.
The Capture Artist will be responsible for capturing high-quality gameplay footage and screenshots that showcase gameplay features and game modes. This role requires a strong understanding of video game mechanics, visual storytelling, and production workflows. The ideal candidate is passionate about gaming and possesses excellent attention to detail, an eye for good shot composition and can work efficiently in a fast-paced production environment.
Responsibilities
Capture high-quality gameplay footage and screenshots across various game modes and gameplay scenarios.
Create visually compelling gameplay moments that highlight key features, mechanics, and player experiences.
Stage and execute specific gameplay scenarios based on creative briefs and marketing requirements.
Technical Operations
Work with debug game builds and capture hardware.
Operate various recording devices to capture gameplay.
Configure and manage recording settings to meet project specifications.
Troubleshoot game builds, hardware, and software issues.
Maintain organization of captured assets, including proper naming conventions and file management.
Collaboratio
n
Work closely with Producers, Creative Directors, Game Developers, Marketing, and
Editorial teams to fulfill content requests.
Participate in capture planning sessions and creative reviews.
Communicate progress, challenges, and asset status to stakeholders.
Asset Managemen
t
Organize captured assets and distribute to editorial personnel both on-site and remote.
Maintain accurate records of builds, capture settings, and content requests.
Ensure all deliverables meet quality and technical standards.
Required Qualification
s
Experience working with debug builds and camera controls.
General computer proficiency on Mac and PC.
Familiarity with Adobe Premiere and Media Encoder a plus.
Excellent attention to detail and ability to follow creative direction.
Strong organizational and asset management skills.
Ability to manage multiple projects and deadlines simultaneously.
Comfortable working in a collaborative, fast-paced environment.
Team player with a positive and productive attitude.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$25
—
$35 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This is a 4-month contract. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions.
We are seeking a talented and detail-oriented Capture Artist to join our team on a temporary contract basis to support the creation of marketing and promotional materials, in addition to in game and social content.
The Capture Artist will be responsible for capturing high-quality gameplay footage and screenshots that showcase gameplay features and game modes. This role requires a strong understanding of video game mechanics, visual storytelling, and production workflows. The ideal candidate is passionate about gaming and possesses excellent attention to detail, an eye for good shot composition, and can work efficiently in a fast-paced production environment.
Responsibilities
Capture high-quality gameplay footage and screenshots across various game modes and gameplay scenarios.
Create visually compelling gameplay moments that highlight key features, mechanics, and player experiences.
Stage and execute specific gameplay scenarios based on creative briefs and marketing requirements.
Technical Operations
Work with debug game builds and capture hardware.
Operate various recording devices to capture gameplay.
Configure and manage recording settings to meet project specifications.
Troubleshoot game builds, hardware, and software issues.
Maintain organization of captured assets, including proper naming conventions and file management.
Collaboration
Work closely with Producers, Creative Directors, Game Developers, Marketing, and Editorial teams to fulfill content requests.
Participate in capture planning sessions and creative reviews.
Communicate progress, challenges, and asset status to stakeholders.
Asset Management
Organize captured assets and distribute to editorial personnel both on-site and remote.
Maintain accurate records of builds, capture settings, and content requests.
Ensure all deliverables meet
qua
lity and technical standards.
Required Qualifications
Experience working with debug builds and camera controls.
General computer proficiency on Mac and PC.
Familiarity with Adobe Premiere and Media Encoder a plus.
Excellent attention to detail and ability to follow creative direction.
Strong organizational and asset management skills.
Ability to manage multiple projects and deadlines simultaneously.
Comfortable working in a collaborative, fast-paced environment.
Team player with a positive and productive attitude.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below, this is an hourly rate.
$25
—
$35 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior or Staff Backend Engineer with the
Database Excellence group
, you'll build and evolve database automation and PostgreSQL as a service capabilities for GitLab. The level will be determined during the hiring process. You'll use Go to automate the full lifecycle of PostgreSQL across GitLab's infrastructure, making database operations safer, more consistent, and easier to scale for databases that sit behind high-throughput, always-on internet services. You'll work closely with partner teams to shape how GitLab provisions and manages PostgreSQL in a fully remote, highly collaborative environment.
Some examples of our projects:
SQL Traffic Replay Tooling
, which validates upgrades and changes against real production workloads.
PostgreSQL as a Service Platform
, which provides standardized, automated provisioning and lifecycle management for internal product databases.
PostgreSQL Major Version Upgrade Automation
, which supports safe, repeatable major upgrades at GitLab.com scale.
What you’ll do
Design, build, and maintain Go-based automation that manages the full PostgreSQL lifecycle, including provisioning, configuration, upgrades, failover, scaling, and decommissioning, reducing reactive operational work that currently takes more than 80% of the team's time.
Build automation that works across infrastructure-as-code tooling and cloud infrastructure, and evaluate operator-based approaches as the platform evolves.
Use AI agents as a regular part of building and operating services, including implementation, review, and reducing repetitive work, while keeping the context agents need in the repository so the whole team can build on it.
Build for internet scale by designing automation and services for high-throughput, always-on production workloads, where GitLab.com traffic sets the bar for correctness, latency, and availability.
Integrate compute, storage, networking, identity and access management, and managed data services across cloud providers into one coherent PostgreSQL platform instead of creating bespoke setups for each database.
Build GitLab's PostgreSQL as a service platform to replace bespoke database setups with standardized, automated provisioning and lifecycle management, so supporting more databases doesn't require growing the operations team at the same rate.
Collaborate closely with product management, infrastructure, software delivery, and other engineering teams to design and ship high-performing solutions.
Research, design, and implement improvements to PostgreSQL performance, scalability, and data health, helping maintain more than 8 months of operational runway for all critical database saturation points.
Review database automation and Go changes from other engineers and contributors, with attention to safety, maintainability, and performance.
Document automation practices, PostgreSQL operational patterns, and guidance that helps engineers use and contribute to the platform.
Build safe, repeatable automation for PostgreSQL major version upgrades at GitLab.com scale, validating changes against real production traffic before rollout.
Operate what you build in production from end to end, using production feedback to guide each iteration.
What you’ll bring
Professional software engineering experience working with PostgreSQL in large, complex production environments, including experience building or operating a database-as-a-service product.
Proficiency with Go, including designing, implementing, testing, and reviewing backend services.
Experience developing Kubernetes operators, controllers, or similar automation for the lifecycle of stateful services, especially databases. Kubernetes experience is one way to demonstrate this skill, but isn't required; comparable experience building database or infrastructure automation is welcome.
Comfort with infrastructure as code and core database operations concepts such as high availability, replication, backups, and system-level performance trade-offs.
Familiarity with Ruby is a plus but isn't required. Much of GitLab's application codebase uses Ruby on Rails, and being able to read it helps when designing automation that application teams depend on. We’ll expect you to become comfortable with it on the job, not on day one.
Strong written communication skills and comfort working asynchronously in an all-remote, distributed team.
Self-directed work style with effective organizational skills, the ability to manage priorities as a "manager of one," and alignment with GitLab's values of transparency, collaboration, inclusion, and open source contribution, as well as its
operating principles
.
Ownership of the technical direction for a major initiative such as the PostgreSQL as a service platform, turning an ambiguous problem into an architecture and a sequenced plan that several engineers can execute in parallel.
Influence beyond the team, setting the patterns other engineers follow, partnering with sibling database, infrastructure, and platform teams, and growing engineers through design reviews and mentorship.
About the team
The
Database Excellence group
keeps GitLab’s databases running reliably through proactive health management, operational excellence, and strategic enablement. We maintain operational runway by identifying and addressing saturation points, operate infrastructure through automated and scalable processes, and provide tools and frameworks that help teams build features sustainably. Our primary focus is GitLab.com, and we're expanding our scope to provide database health frameworks and tooling that benefit self-managed customers as well.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$152,800
—
$259,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York
Workplace: Hybrid
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION
This role is Hybrid - New York.
ROLE
Morpho's largest enterprise partners are live integrations with significant untapped growth potential. This role embeds inside a flagship partner organization, builds relationships from PMs to executives, and inserts Morpho into the partner's product roadmap. Success is measured on revenue and active loans generated by the account.
RESPONSIBILITIES
- Own relationship management for a flagship enterprise partner, building relationships with PMs, executives, and teams across the organization to grow the account and protect it from churn
- Run a recurring meeting cadence with the partner's product teams, including quarterly reviews with executives, to align objectives and keep joint priorities moving
- Make the commercial and product case to PMs that integrating loans grows their revenue, improves their product, and benefits their users, so Morpho earns a place on their roadmap
- Track product data to identify growth levers, such as rolling products out to new jurisdictions or running activation campaigns, and turn them into quantified expansion plays
- Map the incentives of the different players inside the partner organization and use that understanding to unlock decisions
- Spend consistent in-person time with the partner's teams in New York so relationships run deep across the organization, not through a single contact
WHAT SUCCESS LOOKS LIKE
FIRST 30 DAYS
Fully onboarded on a flagship account: you understand the current integration, its performance data, and the history of the relationship, and you have mapped the organization, its decision makers, and their incentives. You have met the key PMs in person and established yourself as Morpho's primary point of contact.
FIRST 3 MONTHS
You have drafted a full account strategy with the CEO: growth thesis, expansion opportunities across existing and new products, blockers, and a 12-month roadmap. A recurring cadence is running with the partner's product teams, and you have identified 2-3 quantified expansion plays and begun pitching them to the relevant PMs.
FIRST 6 MONTHS
Morpho features on the partner's product roadmap, with at least one expansion play committed or shipped and measurable growth in revenue and active loans against your starting baseline. Executive relationships are established, quarterly reviews run as standard cadence, and you are trusted internally as the voice of the account.
MUST HAVE SKILLS & EXPERIENCE
- Experience navigating and selling into large organizations, for example through a top-tier consulting background or an enterprise-facing operating role
- Strong relationship builder across levels, from PMs to executives
- Product-minded: able to insert yourself into a roadmap and argue the commercial and product case for integrating loans
- Data-driven: comfortable tracking product metrics and spotting expansion opportunities like new jurisdictions or activation campaigns
- Crypto native: credible in front of PMs at major crypto and fintech platforms
- Comfort operating in fast-changing, ambiguous contexts
- Strong ownership and autonomy: doesn't wait to be told
- Clear and crisp async communication
- Team-first mindset, low ego
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Location: London, United Kingdom
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
As a Manager of Forward Deployed Engineering on Notion’s Services team, you will lead a team responsible for the hands-on technical delivery of our most complex customer engagements. Your team will design, build, and deploy production-ready solutions that help enterprise customers integrate Notion as the operating layer for their business.
You will combine people leadership, technical judgment, and customer-facing delivery. You will coach Forward Deployed Engineers through discovery, architecture, implementation, and launch while remaining close enough to the work to guide difficult technical decisions, unblock delivery, and build trust with senior customer stakeholders.
The team’s work includes custom code, production-grade agents and AI workflows using MCP, Agent APIs, and Notion’s automation and execution infrastructure, as well as integrations, data pipelines, enterprise migrations, and complex challenges involving scale, permissions, and governance.
You will help establish how Services delivers complex technical implementations across EMEA. This includes building a high-performing team, improving delivery standards and reusable technical assets, partnering with Sales, Product, CX, and Engineering, and turning lessons from customer deployments into product and platform improvements.
WHAT YOU'LL ACHIEVE
- Lead, coach, and develop a team of Forward Deployed Engineers delivering complex enterprise customer engagements across EMEA.
- Create a high-performance team environment with clear expectations, strong technical standards, effective feedback, and meaningful career development.
- Own the quality and outcomes of engagements from technical discovery and requirements gathering through solution design, implementation, launch, and handover.
- Act as a trusted technical and delivery advisor to customer engineering, IT, security, and business leaders, helping them make informed architectural decisions and deepen their use of Notion.
- Guide the design, build, and operation of custom agents, integrations, automations, and data pipelines that connect Notion with customers’ systems and workflows.
- Oversee large-scale content and data migrations, including discovery, scoping, data modeling, transformation logic, validation, cutover, and post-migration optimization.
- Review technical designs and implementation plans, identify delivery risks early, and step in directly when an engagement requires senior technical leadership.
- Partner with Sales and Services leaders on qualification, feasibility, scoping, effort estimation, staffing, and delivery planning for strategic opportunities.
- Balance customer priorities, team capacity, and technical complexity to make sound staffing and sequencing decisions.
- Help define and scale the operating model for Forward Deployed Engineering, including hiring, onboarding, delivery methodologies, quality reviews, documentation, and engineering best practices.
SKILLS YOU'LL NEED TO BRING
- 8+ years of experience in forward deployed engineering, solutions engineering, professional services, customer engineering, software engineering, or a similar hands-on technical role.
- 2+ years of experience managing, coaching, or leading engineers responsible for customer-facing technical delivery.
- A strong track record of hiring, developing, and retaining high-performing technical teams.
- Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL, or Python, with the technical depth to review production-quality code and guide implementation decisions.
- Hands-on experience with APIs, integrations, authentication, data transformation, and production systems.
- Experience leading technical discovery, assessing feasibility, identifying risks, scoping work, estimating effort, and translating ambiguous requirements into executable plans.
- Strong architectural judgment and debugging skills, with the ability to isolate root causes across code, APIs, permissions, integrations, data quality, automation logic, system limits, and customer-specific environments.
- Demonstrated success managing multiple complex customer engagements while maintaining quality, team health, and clear stakeholder communication.
- Strong written and verbal communication skills, with the ability to influence technical and business audiences from practitioners through executive stakeholders.
- A customer- and outcomes-oriented approach, with sound judgment about when to standardize, when to customize, and how to manage tradeoffs.
NICE TO HAVES
- Experience building or scaling a Forward Deployed Engineering, professional services, or customer engineering function in a startup or high-growth environment.
- Experience deploying AI agents in complex coding or business workflows.
- Experience designing or implementing AI-powered workflows involving MCP, APIs, LLM applications, prompt engineering, retrieval or RAG systems, or workflow orchestration.
- Experience with ETL or ELT workflows, schema mapping, validation scripts, and large-scale content or data migration tooling.
- Experience partnering with product and engineering teams to influence roadmaps or architectural decisions based on customer implementation needs.
- Experience supporting pre-sales and early engagement phases, including technical discovery, migration scoping, feasibility analysis, effort estimation, prototypes, and custom scripts.
- Experience establishing technical delivery standards, quality review processes, discovery methodologies, or internal engineering tooling from the ground up.
- A strong track record of successful enterprise implementations across multiple industries or regions.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: NYC (SoHo)
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.
Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.
You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.
IN THIS ROLE YOU WILL:
- Provide swift, high-priority support to Premium customers, responding within strict SLAs.
- Diagnose, reproduce, and resolve complex technical issues across the Replit platform.
- Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.
- Lead customer-facing communications during outages or incidents.
- Identify recurring issues and collaborate internally to reduce time-to-resolution.
- Contribute to internal tooling, automation, and documentation that improves team efficiency.
- Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.
- Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.
REQUIRED SKILLS AND EXPERIENCE:
- 3+ years in technical support, developer support, or systems engineering.
- Experience providing rapid-response support to high-value or enterprise customers.
- Strong debugging skills with JavaScript, Python, or similar languages.
- Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly.
- Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.
- Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.
- A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.
NICE TO HAVE:
- Has used Replit in the last 3 to 6 months.
- Experience working with IDEs, terminals, or other common developer tools.
- Experience with AI tools (Claude, ChatGPT, etc.)
WHAT WE VALUE:
- Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions
- Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams
- Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences
- Continuous learning: Passion for staying current with industry best practices and new technologies
- Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems
This is a full-time role that can be held from our NYC office. The schedule follows a Saturday through Wednesday work week, with an in-office requirement on Mondays and Wednesdays.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.
Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.
You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.
IN THIS ROLE YOU WILL:
- Provide swift, high-priority support to Premium customers, responding within strict SLAs.
- Diagnose, reproduce, and resolve complex technical issues across the Replit platform.
- Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.
- Lead customer-facing communications during outages or incidents.
- Identify recurring issues and collaborate internally to reduce time-to-resolution.
- Contribute to internal tooling, automation, and documentation that improves team efficiency.
- Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.
- Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.
REQUIRED SKILLS AND EXPERIENCE:
- 3+ years in technical support, developer support, or systems engineering.
- Experience providing rapid-response support to high-value or enterprise customers.
- Strong debugging skills with JavaScript, Python, or similar languages.
- Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly.
- Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.
- Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.
- A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.
NICE TO HAVE:
- Has used Replit in the last 3 to 6 months.
- Experience working with IDEs, terminals, or other common developer tools.
- Experience with AI tools (Claude, ChatGPT, etc.)
WHAT WE VALUE:
- Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions
- Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams
- Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences
- Continuous learning: Passion for staying current with industry best practices and new technologies
- Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems
This is a full-time role that can be held from our Foster City, CA office. The schedule follows a Saturday through Wednesday work week, with an in-office requirement on Mondays and Wednesdays.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: United Kingdom (Hybrid); United Kingdom (Remote); Spain
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo, we have ~200 Engineers organised into Pillars. ✨ Our stack spans a Ruby on Rails monolith, a single React Native (TypeScript) app frontend, Python for machine learning services, and PostgreSQL, all hosted on AWS and shipped through Kubernetes - backend goes out multiple times a week, app releases to Google and Apple at least weekly. To thrive here, our engineers proactively use our Engineering Principles to guide daily decisions, take ownership of problems beyond their own squad to drive broader impact, and actively drive their own learning, development, and growth.
ABOUT THE ROLE ✍️
We're hiring a Staff Backend Engineer for our Financial Assistant Pillar. You'll shape technical direction and drive delivery across multiple functional product squads.
Key responsibilities for this role include:
- Partnering with senior peers to define architecture and lead complex, high-impact initiatives
- Bringing teams together to ship ambitious product work that improves users’ financial health
- Building shared systems, patterns, and tooling that raise the bar across engineering
- Staying hands-on in our Ruby on Rails monolith -- designing APIs, data models, and scalable services
- Anticipating risks and opportunities early, influencing plans and technical strategy
- Mentoring engineers and TLs, growing the next generation of technical leaders
WHAT WE'RE LOOKING FOR 🕵️
- You’re excited by the opportunity to own and influence technical direction at a pillar level
- You’ve operated at senior/staff level across multiple teams or complex domains
- You bring strong technical judgment and think in long-term, scalable solutions
- You’re comfortable leading without authority and aligning teams around a shared direction
- You have a track record of building systems and practices used beyond your immediate team
- You enjoy mentoring and raising the bar for others
- You have strong, hands-on experience with Ruby on Rails (essential)
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo, we have ~70 Data Scientists (Product Analysts) working embedded into our Pillars ✨ They stay connected and share knowledge consistently through monthly meetings and slack channels to scale approaches and ensure everyone learns in the same way. They thrive through clear communication with their squad and stakeholders to influence product or company decisions, being that bridge between the non-tech and technical sides of the team. We have deeply structured data and a great experimentation culture using StatSig for all analysts to dive into!
ABOUT THE ROLE ✍️
We're hiring a senior analytics leader to own the analytics strategy and operating model across Cleo's Financial Services Product pillars. You'll lead and develop the analytics leadership layer itself - L4/L5 managers and senior ICs - setting company-level standards for metrics, experimentation, and reporting across pillars.
- Own the analytics strategy and operating model across Financial Services Product pillars - coherent measurement, experimentation, and insight cadence mapped to company priorities
- Lead and develop the analytics leadership layer (L4/L5 managers and senior ICs), building a strong bench, growth plans, and succession so the function doesn't rely on any single person
- Drive the experimentation programme as a product - fixing structural issues like single source of truth, standard bucketing, automated conflict detection, sizing and priors - and raise the bar on rigour across squads
- Improve observability of live user flows and metric movements, partnering with Engineering on the event framework and product-health reporting
- Champion responsible use of agentic AI as a force multiplier for analytics, with sensible guardrails
- Partner with Product, Credit, Engineering, Commercial, and ML leadership to shape roadmaps and trade-offs with evidence, giving senior leadership clear visibility on what's driving key metrics
- Set and enforce company-level standards for metrics, experimentation, and reporting, reducing duplicated, siloed work across pillars
WHAT WE'RE LOOKING FOR 🕵️
- 8+ years in data analytics, data science, BI engineering, or analytics engineering, ideally in a high-growth, product-led company
- Proven management experience of at least 4+ ICs
- Deep experimentation expertise beyond stat-sig testing - fixing structural problems in a testing programme: bucketing, conflicts/collisions, sizing, priors, governance
- A builder's instinct: bias for automation, ownership, and shipping
- Ability to set standards and an operating model that teams actually adopt, measurably improving delivery beyond a single team
- Commercial sense - can translate product/user metrics into revenue, profitability, and LTV, and hold your own with Product Directors and Commercial stakeholders
- Systems thinker, comfortable in a mature, complex product environment with interacting parts (e.g. payments, credit risk, ML models feeding user experience)
- Exec-ready storytelling - can synthesise across pillars, land insight at the right moment, and set and defend targets with senior stakeholders
- Player-coach instinct - creates leverage through delegation, templates, and self-serve, but goes hands-on on the highest-leverage or most ambiguous problems when needed
- Comfortable using AI tools (Claude, Cursor) as leverage, with the judgement to know when to trust output and when to verify
- Interest in fintech and Cleo's mission to make money easier and more human
- Nice to have: causal inference depth (CUPED, Bayesian methods, PSM, uplift modelling) and the judgement to know when it's worth the effort
- Nice to have: genuine enthusiasm for agentic AI as a force multiplier in analytics workflows
- Nice to have: credit-risk analytics exposure - arrears, defaults, how ML risk models interact with product analytics and UX
- Nice to have: fintech, personal finance, lending, or high-growth consumer subscription experience
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Singapore
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Customer Success Manager (CSM) at Mistral, you will be responsible for managing a portfolio of enterprise customers, ensuring they achieve their goals using Mistral’s solutions. You will serve as the primary point of contact for customers, driving adoption, satisfaction, and long-term success.
This role is ideal for those who excel in customer-facing environments, enjoy solving complex challenges, and are passionate about turning customer success into business impact.
WHAT YOU WILL DO
CUSTOMER SUCCESS OWNERSHIP
- Manage a portfolio of enterprise customers, ensuring they maximize the value of Mistral’s AI solutions.
- Build strong, trusted relationships with key stakeholders, understanding their business objectives and tailoring solutions to meet their needs.
- Lead customer onboarding, adoption, and ongoing engagement to drive product usage and satisfaction.
- Monitor customer health metrics, identify risks, and proactively address challenges to prevent churn.
- Collaborate with Sales to identify upsell and cross-sell opportunities based on customer needs and usage patterns.
- Partner with Product and Engineering teams to gather customer feedback and influence the product roadmap.
- Develop and deliver customer training, enablement programs, and best practices to drive adoption.
- Conduct regular business reviews (QBRs) to align on goals, challenges, and success metrics.
STRATEGIC CUSTOMER GUIDANCE
- Serve as a trusted advisor to customers, guiding them on how to leverage Mistral’s AI solutions to achieve their business outcomes.
- Work closely with Support and Product teams to ensure seamless customer experiences, from deployment to production.
- Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes.
- Advocate for customer needs internally, ensuring their voice is heard in product and strategic discussions.
CROSS-FUNCTIONAL COLLABORATION
- Share customer insights with Product, Sales, and Engineering teams to inform product improvements and strategic initiatives.
- Clear obstacles for customers during deployment and adoption phases, accelerating time-to-value.
- Support renewal processes, including contract negotiations, expansion discussions, and coordination with internal teams.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Account Management, or Solutions Consulting, ideally in a technical or SaaS environment.
- Proven ability to manage enterprise customer relationships, with a focus on driving adoption, satisfaction, and retention.
- Experience working with technical products, with the ability to engage confidently with Data, IT, and Engineering teams.
- Strong communication and presentation skills, including the ability to tailor messaging for technical and executive audiences.
- Business acumen: Ability to identify upsell and expansion opportunities while ensuring customer success.
- Technical aptitude: Familiarity with AI/ML concepts is a plus; ability to understand and discuss technical requirements is essential.
- Hands-on, customer-centric, collaborative, and organized, with a passion for solving complex challenges.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: United Kingdom (Hybrid); United Kingdom (Remote)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM
Here at Cleo, we have ~200 Engineers organised into Pillars ✨ Our stack spans a Ruby on Rails monolith, a single React Native (TypeScript) app frontend, Python for machine learning services, and PostgreSQL, all hosted on AWS and shipped through Kubernetes - backend goes out multiple times a week, app releases to Google and Apple at least weekly. To thrive here, our engineers proactively use our Engineering Principles to guide daily decisions, take ownership of problems beyond their own squad to drive broader impact, and actively drive their own learning, development and growth.
ABOUT THE ROLE
We’re looking for a brilliant Frontend React/React Native Engineer with an eye for UI/UX design to join us on our mission to fight for the world's financial health. You’ll be joining a team of adaptable, creative and product-focused engineers who ship working software. We understand our customers, we understand their pain, and we are passionate about helping them.
Key responsibilities include:
- Working on our React Native application, building out amazing experiences for our users which bring financial health to life in the unique Cleo tone of voice.
- Writing automated tests alongside your code to give us the confidence to ship it
- Using AB-Tests, feature flags and other tools that let us iterate quickly
- Using data to dig into user journeys, detecting problems and helping to optimise the Cleo experience
- Being part of the rota for our weekly app releases to the Apple and Google app stores
- Getting involved in cross-cutting concerns that lift our entire engineering effort with the rest of the frontend chapter
- Taking part in shaping all the work your squad does, not just the technical parts. Delivery is a team sport, and we encourage everyone at Cleo to share their ideas, so you can expect to be involved in product ideation sessions, user research calls, design reviews, retrospectives, ways of working sessions, product demos, OKR reviews.
Whichever squad and part of the business you land in, you will be shipping changes multiple times a week to our hundreds of thousands of active users and seeing your work having a material impact on the financial health of those most in need.
WHAT WE'RE LOOKING FOR
You are passionate about making a positive difference in society by improving the financial health of our users. You align with our company values https://web.meetcleo.com/life-at-cleo and engineering principles https://web.meetcleo.com/blog/cleo-engineering-principles, which drive our ways of working and software delivery.
For this frontend focused role, we also have some specific asks:
- We’re looking for someone with strong industry experience of using React Native or React with TypeScript for a minimum of 2+ years.
- As your work will primarily involve working on features for our mobile apps, we’d either like to see some proven experience in this area or a genuine passion for moving into the mobile app space.
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: USA
Workplace: remote
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are seeking passionate, proactive, and results-driven
Customer Success Manager
to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with
SMB & Corporate segment
clients across US and Canada markets, serving as a trusted advisor to key stakeholders. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.
You should be a strong team player with excellent communication skills, eager to dive deep into our product, continuously learn, and make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.
The role is based in Poland and requires availability to work a shifted schedule from 1:00 p.m. to 10:00 p.m. CET to ensure effective cross-regional collaboration.
International travel may be required for this role.
Responsibilities:
-Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment.
-Act as a trusted advisor of assigned accounts and communicate with them on different levels including C-level executives.
-Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues.
-Help customers achieve their desired outcomes through product consulting, value realization, and high ROI.
-Grow customer's portfolio through zero churn and active cross and up-sales.
Requirements:
-3+ years of experience working with global segment customers (preferably North America region);
-Fluent in English — both verbal and written with executive-level communication;
-Experience with CRM / ERP / Core systems / LC/NC solutions / other corporate software;
-Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;
-Experience managing or overseeing software implementations, customizations, or in-depth product demos for corporate software;
-Strong Customer-Centric Communication and Presentations Skills;
-Commercial acumen, including negotiation and renewal management;
-Excellent time management and efficiency skills.
What you should expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Senior NPI Quality Engineer, (Hardware) to lead Product Quality for a portfolio of hardware development programs from concept through launch. As a technical leader within the Product Quality organization, you will partner closely with Hardware Engineering, Manufacturing Engineering, Supplier Quality, Reliability, Operations, and global manufacturing partners to ensure products are designed, validated, and launched with exceptional quality. You will own quality planning, risk management, launch readiness, and product quality execution across multiple complex hardware programs while helping establish the standards and operating mechanisms that define Product Quality at WHOOP.
RESPONSIBILITIES:
- Own Product Quality for multiple hardware development programs, ensuring products progress through development with robust quality planning, risk management, validation, and manufacturing readiness.
- Partner with Product Management and Systems Engineering in transforming ambiguous and broad Voice of Customer requirements into quantifiable specifications via Product and Engineering Requirement Documentation.
- Partner with Hardware Engineering, Manufacturing Engineering, Supplier Quality, Field Quality, Reliability, Test Engineering, Operations, and manufacturing partners to design quality in the product by identifying failure modes and identify quality risks early in the product development process and drive timely resolution throughout product development.
- Lead quality planning activities including DFMEA, CTQ definition, reliability planning, validation and verification strategy, process capability, measurement system analysis, and launch readiness reviews.
- Partner with Supplier Quality to drive quality excellence across the supplier network and contract manufacturers via engineering drawings and design files review, robust quality control plan and process capability improvement
- Drive structured problem solving using data-driven methodologies and statistical engineering to investigate product and manufacturing risks, implement corrective actions, and continuously improve product quality across development programs.
- Represent Product Quality in cross-functional program reviews, communicating quality status, launch readiness, key risks, and mitigation plans to engineering and operations leadership.
- Contribute to the evolution of WHOOP's Product Quality systems, standards, metrics, and operating mechanisms while mentoring peers and helping raise the technical bar across the Product Quality organization.
- Willingness and able to travel up to 15% internationally to partners, suppliers, and contract manufacturers
QUALIFICATIONS:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or a related technical discipline.
- 7+ years of experience in Product Quality, NPI Quality, Manufacturing Quality, Product Engineering, or related roles supporting consumer electronics, wearables, medical devices, or similarly complex hardware.
- Experience leading quality for complex hardware products through development, validation, manufacturing readiness, and product launch.
- Strong knowledge of quality methodologies including DFMEA, PFMEA, CTQ, DOE, SPC, MSA, GR&R, root cause analysis, CAPA/8D, and statistical quality methods.
- Experience working with global suppliers and contract manufacturing partners in high-volume manufacturing environments.
- Strong analytical, communication, and cross-functional leadership skills with the ability to influence technical decisions through objective data and structured problem solving.
- Ability to thrive in a fast-paced, highly collaborative environment while managing multiple programs and competing priorities.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package..
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
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San Francisco, CA
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УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридNew York; We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment
London, United Kingdom
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
ГибридUnited Kingdom (Hybrid); United Kingdom (Remote); Spain
ГибридUnited Kingdom (Hybrid)
ГибридSingapore; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридUnited Kingdom (Hybrid); United Kingdom (Remote)