Location: Amsterdam, Netherlands; Ireland, United Kingdom; Munich, Germany; Paris, France; Testelt, Belgium
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Sr. Clinical Data Manager (SrCDM) to join our A-team (hybrid*/remote). As a SrCDM at Allucent you lead data management activities of the Allucent Data Management (DM) department. This position manages, coordinates, reviews and approves DM deliverables from database design & set-up, through cleaning and reporting to database locking, ensuring that the completeness, accuracy and consistency of clinical data meets the quality standards and regulatory requirements for analysis and reporting. This position also provides expertise in relevant data management areas and cross-functional initiatives, including the development of departmental processes, tools, and training of staff.
In this role your key tasks will include:
Lead and serve as primary contact for DM with all relevant parties both internally (e.g. Clinical Programmers, Data Scientists, Project Management, Clinical Operations/Monitoring, Clinical Monitoring, Biostatistics and other functional groups) and externally (e.g. sponsors, vendors (EDC, external data), and investigational sites)
Plan and project the resources required including management of tasks, timelines, risk and quality
Monitor tasks against and keep track on budget, forecasts and manage changes of scope, budget, revenue recognition.
Develop, review and maintain project-specific DM documents including data management plan (DMP), eCRF specifications, data validation plan (DVP) and external data transfer agreements throughout the lifecycle of the project and ensure adherence to the project requirements
Lead and coordinate the development of clinical study database set-up, including eCRF design and database validation requirements
Participate in the review of study documents (e.g. protocol, Project Plan, safety plans/manuals and statistical analysis plan), lead and coordinate the review of (electronic) case report forms (eCRFs)
Coordinate, oversee and ensure the database User Acceptance Testing (UAT) related tasks are successfully completed
Create training materials for EDC users and provide project-specific training as required
Lead and oversee the review and validation of clinical data to ensure consistency, accuracy, integrity and completeness
Create data cleaning strategy in consultation with applicable functional groups and oversee data releases (such as for DETC/DSMB/IDMC, interim and final locks, updates after lock)
Perform and/or coordinate various data transfers and reconciliation activities including (but not limited to) SAE, PK, and (other) external laboratory data
Provide project metric reports, status updates, study progress, feedback and advice to project team on site performance issues, data trends and protocol non-compliance
Organize and lead Quality Review activities during study
Assist in project-related contracts negotiation and contracting process with vendors (EDC, IRT, eCOA)
Manage the database maintenance, lock and close-out processes and procedure
Participate in conference calls and/or meetings with vendors and sponsors
Recognize and solve potential problems and evaluate effectiveness
Maintain DM study documentation on an ongoing basis and ensure that all filing is up to date
Plan and create necessary documentation to support internal and external audits; may participate in such audits assigned
Help to align data management and clinical programming best practices, standards and conventions within the company
Provide leadership, expertise and support to other department members.
Propose and support initiatives for improving efficiency
Actively support to staff learning & development within the company
Share relevant information at applicable DM departmental meetings and organize and lead DM-related meetings and discussions
Represent the company at professional meetings, webinars or seminars
Train and mentor data management staff, support in development of new training material and provide training to relevant staff
Participate in the interview process for new recruits
Proactively track Data Management related regulatory development trends and updates, in consultation with department Global Head and/or Director, for further alignment and improvement of current processes
Contribute as Clinical Data Management Subject Matter Expert (SME) to the evaluation/improvement/drafting of processes and procedures within the Quality Management System
Assure good communication and relationships with (future) clients
Contribute to and take part in client evaluations and visits
Support in preparation of new proposals and budgets for Data Management services
Contribute to other areas of business as required
Requirements
To be successful you will possess:
Life science, healthcare degree and/or combination of education and experience
Minimum 5 years of relevant work experience as Clinical Data Manager in CRO environment
Minimum 5 years of experience in drug development and/or clinical research
Thorough knowledge and understanding of ICH-GCP, 21CFR11 data privacy (GDPR/HIPPA) guidelines and awareness of local/regional requirements
Good understanding of Medical Terminology
Experience with electronic data capture (EDC) software systems and other tools for managing clinical studies, including IRT and eCOA
Experience as DM lead on several studies, preferably in different Therapeutic Areas and clinical development phases. Experience in covering all phases of a clinical study (start up, conduct and database lock).
Thorough understanding of relational database components and experience in technical data management practices (validation plans, testing, and documentation
Experienced in CDISC conventions, i.e., CDASH, TAUG models and hands-on experience implementing these models
Experience in developing data management standards
Strong written and verbal communication skills including good command of English language
Representative, outgoing and client focused
Ability to work in a fast-paced challenging environment of a growing company
Proficiency with various computer applications such as Word, Excel, and PowerPoint required
Administrative excellence
Attention to detail, strong technical, analytical and problem-solving skills
Strong project management skills
Ability to translate guidelines, rules and regulations in clear and usable recommendations
Ability to simplify complex issues into understandable concepts
Excellent organizational, negotiating and motivational skills
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-BL1
Location: Egypt; Nigeria; Romania; Bangladesh; Pakistan
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking experienced physicians to review inpatient clinical documentation and assess its clinical accuracy, completeness, and consistency. You will evaluate histories and physicals, progress notes, and discharge summaries, adjudicate conflicting information, identify clinically significant errors, and provide clear, evidence-based reasoning for your decisions. This role is suited to physicians with strong hospital medicine experience and a commitment to clinical quality and documentation standards.
Key Responsibilities
Review inpatient clinical documentation, including histories and physicals (H&Ps), progress notes, and discharge summaries.
Assess documentation for clinical accuracy, completeness, and alignment with the patient encounter.
Adjudicate ambiguous, conflicting, or inconsistent clinical information using sound medical judgment.
Identify and categorize clinically significant errors, omissions, and discrepancies by severity.
Apply structured review rubrics and quality criteria consistently across cases.
Provide concise, well-reasoned written explanations supporting review decisions.
Contribute to the improvement of documentation review guidelines and quality standards.
Requirements
MD or DO degree.
Board certification in Internal Medicine or Family Medicine.
At least 5 years of experience as an attending hospitalist, or demonstrated leadership of clinical documentation audit programs.
Strong knowledge of inpatient documentation standards and hospital quality assurance processes.
Excellent clinical reasoning and the ability to assess complex or ambiguous documentation.
Strong written and verbal communication skills, including the ability to explain clinical judgments clearly.
Ability to work independently and maintain consistent quality in a remote environment.
Location: Brazil; Argentina; Mexico; Colombia; Peru; Chile
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking experienced physicians to review inpatient clinical documentation and assess its clinical accuracy, completeness, and consistency. You will evaluate histories and physicals, progress notes, and discharge summaries, adjudicate conflicting information, identify clinically significant errors, and provide clear, evidence-based reasoning for your decisions. This role is suited to physicians with strong hospital medicine experience and a commitment to clinical quality and documentation standards.
Key Responsibilities
Review inpatient clinical documentation, including histories and physicals (H&Ps), progress notes, and discharge summaries.
Assess documentation for clinical accuracy, completeness, and alignment with the patient encounter.
Adjudicate ambiguous, conflicting, or inconsistent clinical information using sound medical judgment.
Identify and categorize clinically significant errors, omissions, and discrepancies by severity.
Apply structured review rubrics and quality criteria consistently across cases.
Provide concise, well-reasoned written explanations supporting review decisions.
Contribute to the improvement of documentation review guidelines and quality standards.
Requirements
MD or DO degree.
Board certification in Internal Medicine or Family Medicine.
At least 5 years of experience as an attending hospitalist, or demonstrated leadership of clinical documentation audit programs.
Strong knowledge of inpatient documentation standards and hospital quality assurance processes.
Excellent clinical reasoning and the ability to assess complex or ambiguous documentation.
Strong written and verbal communication skills, including the ability to explain clinical judgments clearly.
Ability to work independently and maintain consistent quality in a remote environment.
Location: United States; United Kingdom; Germany; France; Poland
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking experienced physicians to review inpatient clinical documentation and assess its clinical accuracy, completeness, and consistency. You will evaluate histories and physicals, progress notes, and discharge summaries, adjudicate conflicting information, identify clinically significant errors, and provide clear, evidence-based reasoning for your decisions. This role is suited to physicians with strong hospital medicine experience and a commitment to clinical quality and documentation standards.
Key Responsibilities
Review inpatient clinical documentation, including histories and physicals (H&Ps), progress notes, and discharge summaries.
Assess documentation for clinical accuracy, completeness, and alignment with the patient encounter.
Adjudicate ambiguous, conflicting, or inconsistent clinical information using sound medical judgment.
Identify and categorize clinically significant errors, omissions, and discrepancies by severity.
Apply structured review rubrics and quality criteria consistently across cases.
Provide concise, well-reasoned written explanations supporting review decisions.
Contribute to the improvement of documentation review guidelines and quality standards.
Requirements
MD or DO degree.
Board certification in Internal Medicine or Family Medicine.
At least 5 years of experience as an attending hospitalist, or demonstrated leadership of clinical documentation audit programs.
Strong knowledge of inpatient documentation standards and hospital quality assurance processes.
Excellent clinical reasoning and the ability to assess complex or ambiguous documentation.
Strong written and verbal communication skills, including the ability to explain clinical judgments clearly.
Ability to work independently and maintain consistent quality in a remote environment.
УдалённоUnited States; United Kingdom; Germany; France; Poland
Location: Singapore; Kuala Lumpur, Malaysia
Intellect is the global leader in hyper localised mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100 countries and 100+ languages, making mental health support truly accessible across borders and cultures.
Our platform powers the mental wellbeing of workforces at hundreds of Fortune 500 and global multinational companies, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility.
Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes, and transformative care experiences.
We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors.
The Role
We are looking for an Enterprise Account Executive, Asia to drive new business across mid-market and enterprise customers in the region.
This is a high-ownership, full-cycle sales role for someone who wants to build, not simply inherit a mature territory and run an established sales playbook.
You will have strong support from marketing, partnerships, leadership, product, clinical, customer success, and other teams across Intellect. At the same time, we expect you to be highly proactive in creating momentum yourself: opening doors, developing opportunities, shaping propositions, building compelling pitches, navigating complex buying processes, and doing what is needed to move important deals forward.
We are looking for someone commercially sharp, resourceful, persistent, and comfortable operating with pace and ambiguity.
A builder, not a passenger.
What You Will Do
Build & Win New Business
Own the end-to-end sales cycle across mid-market and enterprise customers in Asia, from first conversation through to contract signature.
Develop a deep understanding of target accounts, their priorities, decision-makers, buying dynamics, and where Intellect can create meaningful value.
Run high-quality discovery with senior stakeholders and translate customer needs into compelling commercial solutions.
Build strong, multi-threaded relationships across organisations and navigate complex regional or enterprise buying processes.
Create & Develop Pipeline
Work closely with marketing and the broader commercial team on inbound opportunities, campaigns, events, account-based initiatives, and other sources of demand.
At the same time, take ownership of creating opportunities yourself through targeted outreach, referrals, networking, events, partnerships, and thoughtful account development.
You should be comfortable working both sides of the equation: converting strong inbound demand and creating new opportunities from scratch.
Shape Complex Enterprise Deals
Develop account strategies and determine the best path to win each opportunity.
Create and customise presentations, proposals, business cases, and commercial narratives around the needs of each customer rather than relying only on standard materials.
Bring the right internal stakeholders into the process - across leadership, product, clinical, customer success, legal, security, and operations - and orchestrate them effectively.
Navigate procurement, legal, security, commercial negotiations, and other enterprise requirements with sound judgement and persistence.
Identify blockers early, create clear next steps, and maintain momentum throughout the sales cycle.
Represent Intellect Across Asia
Build trusted relationships with senior decision-makers across the region.
Represent Intellect at customer meetings, industry events, conferences, roundtables, and other commercial opportunities.
Be willing to engage directly in events, lead generation, and market-building activities rather than seeing them as someone else’s responsibility.
Develop a strong understanding of the evolving mental health, employee benefits, HR, healthcare, and workforce landscape across Asia, and bring relevant market insights back into the company.
What Success Looks Like
You consistently build and convert a healthy pipeline of high-quality opportunities.
You win meaningful new mid-market and enterprise customers across Asia.
You create opportunities independently as well as convert marketing-generated demand.
You build credibility with senior stakeholders and develop relationships across multiple decision-makers within an account.
You navigate complex sales cycles with strong commercial judgement and clear ownership.
You create compelling, customer-specific pitches and proposals that move opportunities forward.
You maintain strong discipline around pipeline management, forecasting, follow-ups, and next steps.
You become a credible and trusted representative of Intellect in the market.
You operate effectively without needing a large or highly prescriptive sales machine around you.
Requirements
5-10 years of B2B sales experience, with meaningful exposure to mid-market or enterprise customers.
We care less about a specific industry background than we do about seeing evidence that you can create and win business.
You are likely to be someone who:
Has a strong track record of winning new mid-market or enterprise customers.
Has owned a meaningful portion of the full sales cycle, from opportunity creation through to negotiation and close.
Is commercially hungry and proactive about generating business rather than relying entirely on inbound demand.
Can sell consultatively and understand the underlying business problem rather than simply presenting product features.
Is comfortable navigating complex organisations with multiple stakeholders and decision-makers.
Can communicate credibly with senior executives and adapt your approach across different audiences and markets.
Is comfortable creating or adapting your own decks, proposals, business cases, and sales narratives when needed.
Is highly resourceful and persistent when an opportunity becomes difficult or stalls.
Has strong judgement around account prioritisation, stakeholder management, and how to move a deal forward.
Is comfortable operating in an environment where not every process is perfectly defined.
Has strong commercial discipline without becoming overly dependent on process or infrastructure.
Works effectively across functions and knows how to bring the right people into an opportunity.
Is ambitious, resilient, and motivated by ownership and outcomes.
Is willing to get hands-on where needed, whether that means prospecting, working an event, researching an account, preparing a custom pitch, or pushing through a difficult procurement process.
Experience selling HR technology, employee benefits, healthcare, mental health, SaaS, professional services, or other complex B2B solutions is useful, but not essential.
Experience selling across multiple Asian markets or operating in a regional role would be a strong advantage.
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Yerevan, Armenia; Limassol, Cyprus
About Our Client
Our client operates in the online trading and investment industry, providing retail clients with access to financial markets and tools to support their trading and investment activities. The company serves customers across multiple international markets and offers opportunities for professional development within a dynamic, fast-growing environment.
Job Description
Our client is seeking a detail-oriented and commercially aware Payment Solutions Specialist to support the identification, evaluation, onboarding and implementation of Payment Service Providers (PSPs), payment methods and payment capabilities across its brands and markets. Working closely with Commercial, Product, Integrations, Engineering, Treasury, Processing, Compliance, Legal, Risk and external payment partners, you will coordinate the end-to-end onboarding process, maintain accurate provider and implementation information, and help ensure new payment solutions are delivered in line with business, operational and governance requirements. The role also supports market and competitor research, commercial preparation, payment performance reporting, and continuous improvement across the PSP lifecycle.
Key Responsibilities
1. PSP Sourcing & Market Intelligence
Partner with Commercial and relevant operational teams to understand payment coverage requirements across brands and markets and support the payment solutions roadmap.
Research PSPs, payment methods, market developments and competitor offerings, gathering information to support provider evaluation and market-expansion discussions.
Conduct initial provider outreach and coordinate information gathering and due-diligence requirements within established approval frameworks.
Maintain provider databases, market intelligence and onboarding trackers, escalating relevant new provider opportunities to management.
2. PSP Onboarding, Partner Coordination & Integration Readiness
Coordinate PSP onboarding from initial engagement through implementation readiness, ensuring actions, approvals, documentation and dependencies are clearly tracked.
Act as the day-to-day coordination point between PSPs and internal stakeholders during onboarding, following up with Legal, Compliance, Treasury, Processing, Product, Integrations and Engineering as required.
Maintain complete due-diligence records, onboarding approvals and implementation documentation in line with governance requirements.
Support preparation of implementation requirements and coordinate handoffs, readiness activities and milestones through to launch.
Identify and resolve routine onboarding or administrative issues and escalate material blockers, risks or stakeholder dependencies promptly.
Support post-launch handover and routine partner follow-up by ensuring contacts, agreed actions, operational information and records are complete and current.
3. Commercial Support, Reporting & Payment Performance
Support commercial discussions by maintaining provider commercials, contractual information, comparison trackers and negotiation materials.
Develop a working understanding of PSP pricing, settlement models, fees and contractual terminology and support contract administration or renewal preparation.
Maintain onboarding, implementation and provider-status reporting and support tracking of key measures including solution coverage, payment success rates, settlement coverage and cost efficiency.
Maintain relevant payment-performance data repositories and dashboards and support analysis of provider, market or competitor trends where required.
Provide clear project and status updates, ensuring reporting is accurate, and material delivery risks are escalated.
4. Governance, Stakeholder Management & Continuous Improvement
Follow established PSP onboarding governance, approval workflows, controls and documentation standards and ensure required approvals are completed before progression.
Support audit, compliance and governance requests and escalate concerns in line with established processes.
Build effective relationships across Commercial, Product, Integrations, Engineering, Treasury, Processing, Compliance, Legal, Risk and external PSP stakeholders.
Identify process gaps, recurring administrative issues or inefficiencies and contribute to improvements in PSP onboarding, documentation and stakeholder coordination.
Support implementation of process, system or governance changes and communicate progress, actions and dependencies clearly.
Key Requirements
Essential
Education & Experience
3–5 years of relevant experience within a payment provider, payment institution, financial institution or closely related payments environment.
University degree in Economics, Accounting, Finance, IT, Project Management, Business or a related field.
Practical understanding of payment systems, PSPs, acquiring, payment methods, transaction processing and settlement fundamentals.
Experience coordinating provider onboarding, due diligence, implementation activities, partner administration or comparable cross-functional payment projects.
Strong fluency in English, both written and spoken; additional language capability is advantageous.
Technical Skills
Good working knowledge of MS Excel, Word, PowerPoint, and Outlook, with the ability to maintain accurate trackers, reports, and supporting documentation.
Ability to understand basic PSP commercials, pricing structures, settlement arrangements, and contractual terminology.
Strong research and analytical skills, with the ability to gather, organise and interpret provider, market and competitor information.
Strong attention to detail and documentation discipline, particularly across onboarding, approvals, due diligence and implementation tracking.
Core Skills & Behaviours
Strong organisation and prioritisation skills, with the ability to manage multiple onboarding workstreams, actions and competing deadlines.
Clear verbal and written communication skills, with confidence following up with internal stakeholders and external providers to drive actions to completion.
Proactive problem-solving approach, with the judgement to resolve routine issues independently and escalate complex, risky or blocked matters appropriately.
Collaborative working style and ability to build effective relationships across commercial, operational, technical, legal and compliance stakeholders.
Self-motivated, result-oriented and comfortable working in a fast-moving environment with changing priorities.
Commitment to following governance, risk, compliance and approval requirements accurately and consistently.
Desirable
Previous experience within the forex/CFD, fintech or brokerage industry.
Exposure to PSP contract administration, corporate administration or provider/vendor management processes.
Experience supporting payment integrations or working closely with Product, Engineering or Integrations teams.
Location: Limassol, Cyprus
About Our Client
Our client operates in the online trading and investment industry, providing retail clients with access to financial markets and tools to support their trading and investment activities. The company serves customers across multiple international markets and offers opportunities for professional development within a dynamic, fast-growing environment.
Job Description
Role Purpose
The Training & Quality Assurance Manager is responsible for designing, implementing, and continuously improving a standardized onboarding, training, and quality assurance framework across the Customer Group. The role ensures all team members, regardless of function, location, or manager, receive consistent knowledge, training, and performance support, enabling them to deliver exceptional customer experiences and perform effectively from day one.
This role serves as the central owner of Customer Group knowledge management, onboarding standards, training effectiveness, and quality assurance, ensuring alignment across Customer Service, Sales, Customer Success, Payments, Operations, Client Resolution, and other Customer Group functions.
Why This Role Exists
The Training & Quality Assurance Manager ensures every employee within the Customer Group receives a consistent onboarding experience, standardized knowledge, and ongoing development support. The role reduces dependence on individual managers for training quality, accelerates employee productivity, improves customer outcomes, and creates a scalable framework that supports growth across multiple markets and functions.
Key Responsibilities
Training & Onboarding
Design and maintain a comprehensive Customer Group onboarding program for all new joiners.
Develop structured learning paths tailored to different roles and functions.
Deliver onboarding sessions directly or coordinate subject matter experts to provide training.
Create and maintain onboarding schedules, certification requirements, and learning assessments.
Ensure all employees receive consistent training regardless of location or department.
Measure onboarding effectiveness and continuously improve training content based on feedback and performance outcomes.
Learning & Development
Own and maintain training curricula covering:
Company overview, vision, values, and organizational structure.
Customer Group operating model and team responsibilities.
Products, services, and client proposition.
Internal systems and tools.
Policies and procedures.
Regulatory and compliance requirements.
Sales methodologies and customer acquisition approaches.
Service excellence standards.
Customer communication best practices.
Customer lifecycle management.
Escalation and issue resolution processes.
Information security and data protection requirements.
Knowledge Management
Create and maintain a central knowledge repository.
Ensure training materials, SOPs, policies, and process documentation remain current and accessible.
Establish documentation standards across the Customer Group.
Partner with functional leaders to capture and document business knowledge.
Drive knowledge-sharing initiatives across teams and regions.
Quality Assurance
Design and manage a Customer Group quality assurance framework.
Establish quality standards and assessment criteria across customer-facing functions.
Conduct regular quality reviews of customer interactions, processes, and adherence to standards.
Identify knowledge gaps, coaching opportunities, and process improvement areas.
Provide quality trends, insights, and recommendations to management.
Work with team leaders to ensure quality findings are translated into coaching and development plans.
Performance & Continuous Improvement
Track training effectiveness through performance metrics, quality results, certification outcomes, and employee feedback.
Analyze onboarding and quality data to identify trends and improvement opportunities.
Recommend process enhancements to improve customer experience and employee performance.
Support change management initiatives and ensure training readiness for new products, processes, and systems.
Promote a culture of continuous learning and operational excellence across the Customer Group.
Key Stakeholder Relationships
Customer Service Leadership
Sales Leadership
Customer Success Teams
Payments Teams
Operations Teams
Client Resolution Teams
Compliance & Risk
HR & Talent Acquisition
Product & Technology Teams
Success Measures (KPIs)
New joiner onboarding completion rate.
New hire time-to-productivity.
Certification and assessment pass rates.
Quality Assurance scores.
SOP and knowledge base adoption rates.
Reduction in knowledge-related errors and escalations.
Training satisfaction scores.
Improvement in customer experience and service quality metrics.
Training content accuracy and currency.
Key Requirements
Skills & Experience
Essential
2+ years' experience in Training, Learning & Development, Quality Assurance, Customer Operations, or a related role.
Experience within Financial Services and/or FinTech environments.
Experience designing and delivering structured onboarding and training programs.
Experience developing learning content, SOPs, and knowledge management frameworks.
Strong facilitation and presentation skills.
Experience conducting quality assessments and coaching programs.
Strong stakeholder management and influencing abilities.
Excellent written and verbal communication skills.
Data-driven mindset with the ability to translate insights into actions.
Preferred
Experience within Financial Services, Payments, FinTech, or Customer Operations environments.
Knowledge of contact center, customer service, sales, and customer success functions.
Experience with Learning Management Systems (LMS) and knowledge management platforms.
Process improvement or operational excellence experience.
Key Competencies
Customer Centricity
Learning Agility
Coaching & Development
Process Excellence
Attention to Detail
Communication & Influencing
Collaboration
Analytical Thinking
Continuous Improvement Mindset
Accountability & Ownership
Equal Opportunity
All applicant information will be handled confidentially in accordance with applicable equal employment opportunity guidelines.
Location: Phnom Penh, Cambodia
About Our Client
Our client is a leading global provider of technology-enabled outsourcing and business solutions, supporting organizations and customers across multiple markets worldwide. The company operates across a broad international network and places strong emphasis on operational excellence, technology, and service quality.
Job Description
The Manager - Operations will be responsible for managing the Visa Application Unit, ensuring optimal efficiency and productivity through the implementation of effective operational strategies and process improvements. Additionally, the role involves supervising day-to-day activities, managing resources, and driving performance to meet organizational goals and service standards.
Key Responsibilities
Business Unit and Financial Management
Oversee the entire business unit, ensuring overall operational success.
Ensure the unit’s profitability and meet EBIT targets set by the Zone/Region.
Manage the unit’s expense budgets and allocated resources effectively.
Enhance and maintain ongoing Value-Added Services to meet monthly and annual targets.
Update and track productivity and Value-Added Services Conversion Grid on a weekly/monthly basis for performance reviews.
Forecast manpower requirements, particularly for peak season hiring needs.
Process and Team Management
Adhere to all existing processes and meet the defined Service Level Agreements.
Mentor teams to ensure adherence to all SOPs and processes, in line with organizational and ISO standards.
Align teams with objectives listed in the Team Objective Tracker and ensure their contribution toward achieving these goals.
Implement process improvements to enhance quality and efficiency within the unit.
Lead the implementation of new processes in the Visa Application Centre(s).
Oversee regular product and process training for staff, including coaching and development.
Ensure staff attendance at HR-scheduled training and conduct Internal Process Certifications (OCLs) to monitor effectiveness.
Relationship Building and Innovation
Build and maintain strong business relationships with Consulate officials.
Encourage the team to share innovative ideas and best practices.
Collaborate with the Value-Added Services team to develop new revenue channels.
Manage both physical and data security at the Application Centre, ensuring adherence to the company's Corporate Security Policy and pre-empting potential breaches.
Coordinate with support functions (Administration, Human Resources, Finance, etc.) as needed.
Sustainability
Promote judicious use of natural resources.
Adhere to the organization's environment, health, and safety policies, objectives, and guidelines.
Anti-Bribery Management Systems (ABMS)
Follow the roles and responsibilities prescribed in the company's Anti-Bribery Management Systems manual.
Understand ethical standards and the importance of integrity in business practices.
Identify and evaluate risks related to bribery in various business contexts.
Key Requirements
10+ years of experience, preferably in hospitality, customer-facing, travel and tourism, or service industries, with experience in handling teams and managing processes.
Graduate/Postgraduate degree or globally equivalent qualification, or equivalent certifications.
Behavioral Competencies
Communication
Digital Fluency
Diversity, Equity, and Inclusion Orientation
Personal and Professional Development
Leadership
Entrepreneurship
Quality and Service Orientation
Teamwork and Collaboration
Delivering Results
Functional Competencies
Operations Management
Project Management
B2C Sales
Client (Mission) Management
Equal Opportunity
Our client is committed to providing equal employment opportunities and fostering an inclusive workplace where individuals from diverse backgrounds are welcomed and supported.
Location: Dubai, United Arab Emirates; New Delhi, India; Kolkata, India; Mumbai, India; Bengaluru, India; Chennai, India
Apt Resources is seeking an experienced Head of Supply Chain to oversee and optimize end-to-end supply chain and logistics operations for our client in Senegal. The successful candidate will be responsible for developing supply chain strategies, managing procurement coordination, logistics, inventory, and supplier relationships, and ensuring the efficient movement of materials and equipment to support business and operational requirements. The ideal candidate should have an engineering background and over 20 years of experience in supply chain management and logistics within the mining, fertilizer, or related heavy industrial sectors.
Responsibilities
Develop and implement comprehensive supply chain strategies aligned with operational and business objectives.
Oversee end-to-end supply chain operations, including procurement coordination, logistics, transportation, warehousing, and inventory management.
Manage the movement of raw materials, industrial equipment, spare parts, and operational supplies to ensure timely delivery.
Coordinate with procurement, operations, production, maintenance, and project teams to identify supply requirements and avoid operational disruptions.
Establish and maintain strong relationships with suppliers, logistics providers, freight forwarders, and other supply chain partners.
Oversee local and international logistics, including import and export activities, customs clearance, and cross-border transportation.
Develop and monitor supply chain budgets, logistics costs, inventory levels, and key performance indicators.
Identify opportunities to optimize costs, improve operational efficiency, and streamline supply chain processes.
Implement effective inventory control systems and ensure the availability of critical materials and equipment.
Assess supply chain risks and develop contingency plans to address potential disruptions, delays, and shortages.
Ensure compliance with applicable regulations, customs requirements, company policies, and health and safety standards.
Lead, develop, and supervise supply chain and logistics teams.
Prepare regular reports on supply chain performance, costs, operational challenges, and improvement initiatives.
Drive continuous improvement initiatives to enhance supply chain reliability and support business growth.
Requirements
Bachelor's degree in Engineering, preferably Industrial, Mechanical, Chemical, or a related engineering discipline.
More than 20 years of experience in supply chain management, logistics, or related functions.
Extensive experience in the mining, fertilizer, petrochemical, or other heavy industrial sectors.
Proven track record managing end-to-end supply chain and logistics operations in complex industrial environments.
Strong knowledge of international logistics, freight forwarding, customs clearance, transportation, warehousing, and inventory management.
Experience managing the supply of industrial equipment, raw materials, spare parts, and operational consumables.
Strong expertise in supplier management, supply chain planning, cost control, and process optimization.
Experience managing international suppliers, cross-border shipments, and logistics operations is highly preferred.
Excellent leadership, negotiation, analytical, and problem-solving skills.
Proficiency in ERP systems and supply chain management software.
Strong communication and stakeholder management capabilities.
Ability to work in a demanding industrial environment and manage multiple operational priorities.
Willingness to be based in Senegal.
Benefits
USD 8,000–8,500 plus plus
Location: Poland; Moldova; Montenegro; Bulgaria; Kyrgyzstan; Azerbaijan
Crystalia Glass LLC is a leading provider of premium glass products, dedicated to transforming spaces with elegance and sophistication. With a commitment to craftsmanship and innovation, we specialize in designing and manufacturing high-quality glass solutions for residential and commercial projects.
Founded in 2017 in New York, the company has expanded its presence with offices in Los Angeles, Florida, and Texas. As a nationwide company, we serve clients across America, offering our signature glass products and services to diverse markets.
We are looking for an Supply Engineer with a technical background to manage supply and procurement activities for glazing construction projects. In this role, you’ll manage different parts of our glazing projects and make sure everything runs smoothly. Your knowledge will be key to delivering high-quality results.
Key Responsibilities
1. Production launch and control
Starting production processes: setting up glass orders, checking hardware availability, and ordering any custom hardware or materials if needed.
Inventory planning: forecast demand, ensure warehouses are supplied.
2. Suppliers and procurement
Supplier sourcing: identify and evaluate local/international suppliers.
Negotiate prices, payment terms, delivery timelines.
Ordering consumables for the installation team and warehouse (based on calls).
Following up with suppliers about order status and solving any issues with delivery or pickup to warehouses.
3. Drawings and documentation
Review technical drawings and specifications to create material lists.
Check dimensions, finishes, and quality requirements before ordering.
Keeping track of changes in estimates and documents.
Making sure technical documents and component orders are prepared on time for container arrivals.
4. Cross-team collaboration
Cross-functional collaboration and consulting with Sales, Project Managers, designers/engineers, and estimators.
Support teams with substitutions and change orders.
Provide pricing and material info for budgeting.
Help the warehouse team check if parts match drawings.
Requirements
1+ years in procurement, supply chain, or engineering (construction, manufacturing, or related industries).
Ability to read and interpret technical drawings.
Fluent in English C1 and Russian C1
Strong organizational skills with experience creating material lists from specifications.
Supplier negotiation and international sourcing experience.
Confidence working with spreadsheets and procurement systems.
Ability to work in a multitasking environment, prioritize effectively, and meet deadlines.
Nice to Have
Familiarity with AutoCAD or similar software for reviewing drawings.
Experience with CRM systems for purchasing and inventory management.
Benefits
Fully remote job opportunity.
8.30 - 5 PM EST (NY time zone)
Joining a highly professional and dynamic team.
Transparent career growth opportunities with a focus on professional and financial development
B2B contract
Location: Minsk, Belarus
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Project Manager
to coordinate the work of our
Content and Design Teams.
Role overview
As a Project Manager, you’ll coordinate projects and day-to-day work across the Content and Design teams, keeping priorities, deadlines, and workloads on track. You’ll work closely with Team Leads and department heads to remove blockers and make sure work runs smoothly.
You’ll also look for ways to simplify and automate processes, improve Jira workflows, and use data and AI to make team operations more efficient.
Responsibilities:
Project Coordination:
Coordinate ongoing projects and day-to-day tasks across the Content and Design departments.
Planning & Prioritization:
Track deadlines, priorities, dependencies, and blockers to keep work on schedule.
Team Support:
Support Team Leads with workload planning, task coordination, and day-to-day operations.
Operational Support:
Take over operational responsibilities during periods of high workload or when another Project Manager is unavailable.
Process Improvement:
Identify inefficient or manual processes and suggest ways to simplify and automate them.
AI Solutions:
Identify opportunities to use AI in internal workflows and support the implementation of relevant solutions.
Jira Management:
Configure and improve Jira workflows, automations, filters, dashboards, and reporting.
Reporting:
Prepare regular reports on production, workload, timelines, bottlenecks, and key risks across Content and Design.
Data-Driven Improvements:
Use data to identify operational issues and recommend practical process improvements.
Stakeholder Collaboration:
Work closely with Team Leads, department heads, and internal stakeholders to keep teams aligned and projects moving forward.
Requirements
Experience:
2+ years of experience as a Project Manager or in a similar role.
Multi-Team Coordination:
Experience coordinating multiple teams or workstreams simultaneously.
Jira & Atlassian:
Strong knowledge of Atlassian tools, especially Jira, with the ability to configure workflows, automations, filters, dashboards, and reports independently.
Prioritization:
Ability to manage multiple tasks in parallel, set priorities, and keep work on track.
Process Analysis:
Ability to analyze workflows, identify root causes of process issues, and suggest practical improvements.
Data & Reporting:
Ability to work with reporting data, identify key insights, and turn them into clear conclusions and recommendations.
AI:
Strong interest in AI and hands-on experience using AI tools in day-to-day work.
Proactivity:
Proactive approach and willingness to identify, suggest, and drive process improvements.
Language Skills:
English at B2 level or higher.
Nice to have:
Experience working with Content or Design teams.
Experience implementing AI tools in internal workflows.
Experience building reports on team workload and operational efficiency.
Benefits
Enjoy 5 health days to focus on your well-being.
Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
Get a $30 net per month sports compensation to stay active and healthy.
Benefit from top-notch medical insurance for peace of mind.
Indulge in a variety of snacks available in the office.
Join us for exciting corporate events that foster team spirit and fun!
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time.
This is a full time role that can be held from our New York City hub or San Francisco hub. Our team is targeting a late January to February 2027 start date.
What you'll do at Figma:
Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
Manage inbound billing requests (such as processing renewals and changing payment term/method)
Close targeted outbound account renewals
Qualify and handle inbound sales requests
Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products
We’d love to hear from you if you have:
Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma
Strong technical aptitude with ability to learn new products, processes, and policies as we go
Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
Exposure to or interest in product development and web-based collaborative tools
While it’s not required, it’s an added plus if you also have:
B2B SaaS experience
Customer-facing Sales/Support experience
Multilingual (Spanish or Portuguese)
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. For non-exempt employees, PTO is accrued at a rate equivalent to 15 days per year for full‑time employees. Accrued PTO may be used for vacation or personal time, subject to company policy and manager approval. In addition, the company provides 10 paid sick days annually for non-exempt full-time employees. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Hourly Base Pay Range:
$26.96
—
$26.96 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: New York HQ
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
As Director of Mid-Market Sales, you will lead and elevate our mid-market sales organization, driving performance, consistency, and execution excellence across the segment.
This is a leadership role focused on developing talent, sharpening sales rigor, and building a repeatable, high-performing motion. You’ll coach a team of already-performing Account Executives to win complex deals, deepen discovery, improve close rates, and consistently exceed targets.
This role is ideal for a sales leader who thrives in high-accountability environments, loves developing talent, and knows how to build discipline and performance into a scaling mid-market team.
WHAT YOU’LL DO
- Own mid-market revenue performance, ensuring the team consistently hits and exceeds monthly and quarterly targets.
- Coach and develop Account Executives to improve discovery, objection handling, deal strategy, and closing effectiveness.
- Elevate call quality through regular deal reviews, call coaching, and structured feedback loops.
- Improve pipeline hygiene, forecasting accuracy, and overall sales execution rigor.
- Identify skill gaps and implement targeted enablement programs to raise performance across the team.
- Refine messaging, positioning, and demo execution to increase conversion rates and ACV.
- Lead by example in strategic deals, modeling best-in-class mid-market selling behavior.
- Establish clear performance standards and accountability across the team.
WHAT YOU’LL BRING
- 6+ years of B2B SaaS sales experience, with 2+ years leading mid-market or enterprise AEs.
- Strong track record of improving rep performance through hands-on coaching.
- Experience scaling and optimizing mid-market sales motions.
- Proven ability to drive forecast accuracy and operational rigor.
- Deep expertise in discovery-led, consultative sales.
- Ability to diagnose pipeline issues and implement corrective action quickly.
- Clear, confident communicator who can raise the bar on performance standards.
- High ownership mentality and comfort operating in fast-moving, in-office environments.
WHO YOU ARE
- Coach first, manager second: you measure your success by how much better your reps get.
- Obsessed with deal quality, not just deal volume.
- Direct and high-accountability: you don't shy away from tough performance conversations.
- Energized by mid-market complexity: real selling skill, fast cycle times, operational discipline.
- In the weeds on calls, pipeline, and deal strategy, not managing from a dashboard.
- Builder mentality: you want to create something, not maintain it.
- High ownership, low ego: you do whatever it takes to make the team win.
- In-office, engaged, and eager to lead from the front at our NYC location full-time.
BENEFITS
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Company-wide off-sites
- Monthly wellness stipend
- Daily in-office lunch through Parkday
- Dinner covered when working late
- Commuter benefits and late-night rideshare
- Standing desks and workspace accommodations available on request
- All core tools and software provided
Compensation: The expected on target earnings for this role is $350,000-$400,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca’s total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: Genova, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Business Development Manager
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a
Business Development Manager
to join our
Genova
team. In this role, you’ll help us build new relationships with Genova 's most premium and regarded restaurants and stores, acting as a founding member of our regional growth efforts.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the
Regional Sales
team, reporting to the Sales Lead. You will be a critical driver of our expansion in Italy, focusing on high-end partnerships and providing a world-class onboarding experience for new merchants.
Here’s what your day-to-day might look like:
Strategic Prospecting:
Map, prospect, pitch, and close new restaurants across Genova, acting as an area expert who knows the local food scene and upcoming trends inside out.
Consultative Selling:
Communicate with restaurant owners through physical visits, calls, and social media to demonstrate the value of Deliveroo’s technology and help them overcome any barriers to joining.
Onboarding Support:
Guide partners through the joining process, ensuring they have the best possible experience as they transition onto the platform.
Relationship Building:
Attend restaurant and food meet-ups to stay connected with the local culinary community and identify new opportunities.
Market Expertise:
Use your industry knowledge to demonstrate how our products solve real-world challenges for premium partners.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Sales Experience:
Significant experience in targeting new business with a "hunter" mindset and a drive to close deals.
Negotiation Skills:
A proven ability to navigate commercial discussions and structure successful partnerships.
Strong Communication:
Confidence dealing with premium partners face-to-face, over the phone, and via email.
Tenacity:
A resilient and motivated approach to working in a fast-moving, entrepreneurial environment.
Industry Knowledge:
A strong understanding of the restaurant industry is a significant plus.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Compensation
National Collective Agreement (CBA):
CCNL Commercio e Terziario
Classification Level:
Livello 4
The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €17,200 – €26,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€35.200
—
€44.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Lead the creative vision and execution across Paid Social channels, ensuring design excellence, platform relevance, and brand consistency across all creative assets. Stay informed on performance and testing results, applying learnings to generate creative hypotheses, inform future assets, and proactively develop new creative tests.
Lead art direction for organic social content, ensuring cultural relevance, platform fluency, and brand consistency across every asset. Partner directly with Social leadership to concept and execute work, taking ideas from concept through final execution.
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headDubai, United Arab Emirates; New Delhi, India; Kolkata, India; Mumbai, India; Bengaluru, India; Chennai, India
УдалённоPoland; Moldova; Montenegro; Bulgaria; Kyrgyzstan; Azerbaijan; 8.30 - 5 PM EST (NY time zone)
Minsk, Belarus
San Francisco, CA • New York, NY
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Genova, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief