Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 3-4+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Experience in leading the sales process with Enterprise customers with deal sizes ranging $200-$500k
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- A track record of handling a high number of deals concurrently without cutting quality, and comfortable switching between sub-industries and use cases
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As the leading collaborative work management platform, Wrike generates an enormous amount of rich, interconnected data, including work item content, relationships between entities, complex business processes, user interactions, and direct user input. The mission of the DS/ML department is to transform this data into intelligent, AI-powered capabilities that help users gain deeper insights, automate routine work, enhance productivity, and create a more seamless work experience.
As a Data Scientist in the Work Intelligence Unit, you will play a key role in product development through the application of state-of-the-art AI and machine learning technologies with a particular focus on leveraging Large Language Models and other emerging technologies. You will work on both user-facing AI features and foundational intelligence platform that power intelligent experiences across the product.
Your Impact:
Creating new and improving existing AI solutions Involvement in the whole process of data-driven development from analyzing product requirements to launching the feature or system to production (with the help of MLOps specialists) and improving it based on results of monitoring and feedback
Communicating with fellow data scientists, product owners, and developers
Applying best software engineering practices to build a reliable codebase
Performing code reviews
Working in agile environment and presenting the results of your work on regular sprint reviews
Your Qualifications:
4+ years of experience in AI, Data Science, and Machine learning
Experience in LLMs, LLM-based APIs, prompting techniques, metric-driven development of prompt-based features, agentic systems, and other related topics
Experience in building complex multipart and multistep LLM-based and ML systems
Proficiency in Python (including pure Python, and not only jupyter notebooks)
Experience in using reproducible research techniques
Experience in developing AI solutions for production usage
Full professional proficiency in English
Standout Qualities:
Experience in AI and ML solutions related to one of the areas: social networks, recommendation systems, ranking, entity matching, process mining, system personalization, risk estimation
Confident statistical and machine learning skills
Experience in creating core AI systems that are foundational to the product and are used in many parts of it
Experience in classical software development and architecture
Interpersonal skills:
Excellent interpersonal, written, and verbal communication skills required with the ability to work within all levels of an organization.
You are proactively pushing yourself to develop your skills and knowledge
Decision making and argumentation skills
Open to feedback and ready to react on it
Ability to work autonomously on a project level
Our Work Style:
Code: Python, Jupyter, mypy, uv, black, flake8
Data: pandas, SQL, BigQuery
GenAI & LLMs: Langchain, Azure OpenAI, Gemini, Vertex AI, Braintrust
LLM Platform: Versioned Prompt Registry(jinja2), Declarative LLM Feature Configs (multi-step workflows, model routing)
ML: scikit-learn, lightgbm, pytorch
Cloud: GCP, Dagster, MLFlow
Coding Agents: Claude Code, Codex, Cursor
Team Dynamics:
As part of Wrike’s AI center of excellence — you will help scale AI feature development across teams by collaborating closely with product, engineering, design, research, and other departments across the organization. You will explore new AI-driven opportunities, validate hypotheses through experimentation, and drive innovations from research prototypes to production-ready capabilities that deliver tangible value to millions of users.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
What’s Next?
Introduction Call with a Recruiter
Technical interview
Cultural interview
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Istanbul, Turkey
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across 82 mobile network operators in 58 countries around the world.
Our engineering team based in Istanbul, is the backbone of our innovative capabilities. Leveraging new technologies, our team designs and develops products and solutions that create enhanced value to our customers. We are constantly looking at ways to roll out new features, solutions, enrich usability and optimize our product cycles.
As a Software Developer on this team, you will bring your A-game to play every day and take advantage of unique opportunities to learn and grow. We have a brief exercise for you to help us ascertain your aptitude and skill level.
What you will do:
Develop, test, deploy and optimize new products and/or features that ensure well-designed, robust, scalable, testable functionalities by using C# and .NET frameworks.·
Working with relational and columnar databases in applications.
Working with the product management, and testing teams periodically on new releases, patches, and fixes
Working with junior team members to improve software development skills by using suitable and applicable code review and software coding methodologies.
Implement new tools, technologies, process/practices to improve existing products and solutions.
Maintain and improve performance of existing systems and solutions.
What you need to be successful:
Must-have
Bachelor’s degree in Computer Science, Engineering, Electronics or Telecommunications SME without the relevant degree will also be considered
Minimum of 3 years of experience in object-oriented analysis, design, and development skills
Understanding the main concepts and some development experience on .NET Framework, .NET Core and C# development.
Experience with ORM frameworks.
Through understanding of database transactions and concurrent programming
Awareness of latest trends, tools and principles and being able to use them wherever applicable.
Excellent verbal and written skills in English
Ability to reside and work in Turkey, without requiring work permit sponsorship.
Good to have
Hands-on experience in relational database performance management.
Expertise on Oracle, PostgreSQL, and ClickHouse databases.
Hands-on experience of CI/CD operations.
Understanding and proper documentation skills about development standards, infrastructure of the systems/frameworks that are built by themselves.
Understanding of Software Development Life Cycle and Agile methodologies
If you are enthusiastic and self-motivated, a team player, customer focused and bring a “do what it takes” attitude to work every day, we want to hear from you.
Location: Istanbul, Turkey
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G.
These solutions have been deployed across 82 mobile network operators in 58 countries around the world.
Our engineering team based in Istanbul is the backbone of our innovative capabilities. Leveraging new technologies, our team designs and develops products and solutions that create enhanced value to our customers. We are constantly looking at ways to roll out new features, solutions, enrich usability and optimize our product cycles.
As a Senior Backend Software Developer on this team, you will bring your A-game to play every day and take advantage of unique opportunities to learn and grow. We have a brief exercise for you to help us ascertain your aptitude and skill level.
What you will do:
Managing the entire software development life cycle from concept design through to implementation and application maintenance.
Develop, test, deploy and optimize new products and/or features that ensure well-designed, robust, scalable, testable functionalities by using C# and .NET frameworks.
Maintain and improve application security, availability, and performance of existing systems and solutions.
Design and update operations for relational and columnar databases in applications.
Working with team members to improve software development skills by using suitable and applicable code review and software coding methodologies.
Coordinate with the product management, and testing teams periodically on new releases, patches, and fixes.
Implement new tools, technologies, process/practices to improve existing products and solutions.
Working with complex frameworks to make complete refactoring or rewriting.
Participate in team discussions and play active role with the design decisions.
What you need to be successful:
Must-have
Bachelor’s degree in Computer Science, Engineering, Electronics or Telecommunications SME without the relevant degree will also be considered
Minimum of 7 years of experience in object-oriented analysis and design skills
Expert level skills in .NET Framework, .NET Core and C# development.
Through understanding of database transactions and concurrent programming
Experience with ORM frameworks.
Understanding of Software Development Life Cycle and Agile methodologies.
High-level understanding for the company domain operations and mentoring junior and mid-level developers on any kind of domain, design and implementation related issues.
Awareness of latest trends, tools and principles and being able to use them wherever applicable.
Understanding and proper documentation skills about development standards, infrastructure of the systems/frameworks that are built by themselves.
Excellent verbal and written skills in English
Ability to reside and work in Turkey, without requiring work permit sponsorship.
Good to have
Hands-on experience in relational database performance management.
Expertise on Oracle, PostgreSQL, and Clickhouse databases.
Hands-on experience of CI/CD operations.
If you are enthusiastic and self-motivated, a team player, customer focused and bring a “do what it takes” attitude to work every day, we want to hear from you.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
At Fin, you will be a product engineer - someone who solves real customer problems through a
smart and efficient application of your technical knowledge
and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.
We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.
What will I be doing?
As an experienced engineer you will:
Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure
Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Grow your team’s capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team.
What skills do I need?
5+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.
Deep
knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) (If you don't know a language we use, that's okay! We think great people can learn quickly or introduce us to better ways of working.)
but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams
Experience with Distributed systems
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Istanbul, Turkey
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G.
These solutions have been deployed across 82 mobile network operators in 58 countries
around the world.
Our engineering team based in Istanbul, is the backbone of our innovative capabilities. Leveraging new technologies, our team designs and develops products and solutions that create enhanced value for our customers. We are constantly looking at ways to roll out new features, solutions, enrich usability, and optimize our product cycles.
As a Frontend Developer on this team, you will bring your A-game to play every day and take advantage of unique opportunities to learn and grow. We have a brief exercise for you to help us ascertain your aptitude and skill level.
What you will do:
Develop and maintain client-side applications using Angular.
Write UI Unit Tests and E2E tests.
Collaborate with back-end developers to integrate front-end and back-end systems.
Work with product managers to ensure that the designs are implemented correctly.
Write clean, maintainable, and efficient code.
Troubleshoot and debug issues as they arise.
Stay up to date with the latest trends and technologies in front-end development.
What you need to be successful:
Must-have
Hands-on Expertise in SPA development using Angular.
Proficient in HTML/CSS/JavaScript.
Experience with Bootstrap.
Experience with RESTful APIs and JSON.
Knowledge of version control systems (Git).
Strong attention to detail.
Excellent problem-solving skills.
Good to have
Development experience with DevExtreme or Kendo UI.
Location: Istanbul, Turkey
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across 82 mobile network operators in 58 countries around the world.
Come and join us to work with the leading telecom operators around the world and redefine the mobile experience worldwide by contributing to our research and development efforts.
We are looking for Software & Big Data Engineer to be part of our Engineering team( Onsite).
Job responsibilities:
Working closely with product delivery team for customization and deployment of P.
I. Works products on customer premises.
Development of mobile networks automation use-cases
Design, development, and validation of P.I. Works products components interfacing with external systems
Creating tactical data acquisition and processing solutions
Required qualifications:
Prior programming experience in C# .NET.
Prior experience using large scale hybrid transactional/analytical processing systems and solutions, such as Oracle, Clickhouse, PostgreSQL, and others. Strong skills in SQL.
Experience with public and private cloud, virtualization, containerization technologies is a plus.
Knowledge in domains of OS architectures, reverse engineering, network protocols, telecom 2G/3G/4G/5G/O-RAN technologies is a plus.
Good communication and teamwork capabilities.
Good knowledge and understanding of the customer's business situation.
At least 3 years practical experience in Telecom and/or SW industry.
Being able to work in Istanbul (Turkey)
Apply today and unlock your potential!
Location: Istanbul, Turkey
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across 82 mobile network operators in 58 countries around the world.
Come and join us to work with the leading telecom operators around the world and redefine the mobile experience worldwide by contributing to our research and development efforts.
We are looking for Solution Architect for the challenging multi-national and multi-cultural work environment. The brief job description of the position and preferred qualifications for the suitable candidates are defined below.
Job responsibilities:
Preparing solution documents, deployment architecture, LLD, HLD.
Perform hardware dimensioning and redimensioning.
Perform technical document management.
Maintain projects inventory information.
Carrying out POC and tests for new and alternative technologies.
Support Project Management and pre-sales in engineering matters.
Effectively communicate verbally and in writing at all levels.
Required qualifications:
Strong background in IT & Software.
Excellent written and verbal English.
Data analytics background is a plus.
Strong attention to details and structured knowledge management.
Academic and Industrial paper-writing experience is a plus.
Functional knowledge of all Microsoft Office and Office 365 tools.
Experience and understanding of Mobile Telecommunication and the industry players and new technologies is a plus.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
This is a general track for first-level engineering management positions at Canonical.
We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable, and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.
We believe that Engineering Managers should be outstanding developers themselves. They should be completely at home reviewing a patch or a software design spec. They are trusted engineers who understand the importance of a whole-team effort in creating great products and who enjoy seeing colleagues develop. They should contribute code themselves to set the standard for coding, but know that the code they write is far less significant than their ability to shape the whole team’s direction, focus, and delivery. We grow management skills and train engineers who are interested in soft skills to be managers.
A typical first-level software engineering team is based in a single time zone, such as EMEA or Americas, or APAC, with an Engineering Manager and a Senior Engineer dedicated to a single product, who work as a team to shape the roadmap, technical strategy, code, documentation, and community engagement. They are both capable of coding, and are both leaders comfortable assigning work and maintaining expectations of delivery. They will both be expected to take management training at Canonical so they speak the same language when it comes to team behaviours, habits, routines, norms, and standards, but they focus on different sides of the problem.
An Engineering Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team and product from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role.
We have open manager roles across a wide range of engineering domains, including:
Python and Golang
C / C++ / Rust
Data infrastructure
HTML / CSS / JavaScript / Typescript / React
Flutter
Distro packaging and systems
SAAS and web microservices
Kernel
Servers
Graphics, Browser and Desktop
Silicon enablement and embedded devices
Product Security
If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location:
we have engineering management positions open in every time zone
What you’ll do
Lead and develop a team of engineers, ranging from graduate to senior
Work remotely in a single major time zone, sometimes two
Coach, mentor, and offer career development feedback
Identify and measure team health indicators
Implement disciplined engineering processes
Represent your team and product to stakeholders, partners, and customers
Develop and evangelise great engineering and organisational practices
Plan and manage progress on agreed goals and projects
Be an active part of the leadership team, collaborating with other leaders
What we’re looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive and a track record of going above and beyond expectations
Excellent verbal and written communication skills in English
A love of developing and growing people and a track record of it
Experience in leading, coaching, and mentoring software developers
Organised and able to ensure your team delivers timely, high-quality results
Well-organised, self-starting, and able to deliver to schedule
Professional manner of interacting with colleagues, partners, and the community
You have advanced expertise in your domain
You are knowledgeable and passionate about software development
You have solid experience working in an agile development environment
You have a demonstrated drive for continual learning
Builds trust, relationships, and confidence
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events up to two weeks each
Additional skills we value
Experience in a developer advocacy or community role
Ops and system administration experience
Performance engineering and security experience
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
This is the general track for Engineering Director at Canonical, apply here if you are confident to run a project which spans teams and time zones, hiring and managing engineering managers and staff engineers.
Canonical’s largest software products are built by multiple teams working together under a single director of engineering. Once you have passed the first round of interviews we will discuss specific software products which would be a good fit for your interests.
We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering directors set the pace and the direction to help teams achieve more than they realised they could, and feel proud of the result.
Even though this is a senior management position, managing managers, we expect Engineering Directors to be outstanding developers with the confidence to lead by example across the full range of activities in their teams. You need to understand what great code looks like in the language and genre of your product - whether that is a web service, or a system daemon, or a desktop application, or a distributed system. You’ll need to know how to drive testing and benchmarking to improve the clarity in your teams around quality and performance. You’ll also need to be confident to set and defend high expectations of work ethic, consistency, focus and learning.
We have director level roles across a wide range of engineering domains, including:
Python and Golang
C / C++ / Rust
Data infrastructure
HTML / CSS / JavaScript / Typescript / React
Flutter
Distro packaging and systems
SAAS and web microservices
Kernel
Servers
Graphics, Browser and Desktop
Silicon enablement and embedded devices
Product Security
If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location: The role is remote, with positions available in all time zones. It includes a requirement for global travel for twice per year, for trips up to two weeks long.
What you’ll do
Lead multiple teams of engineers, ranging from graduate to senior
Develop your engineering managers and maintain Canonical culture
Hire staff level engineers for specific roles like performance and quality
Coach, mentor, and offer career development feedback
Identify and measure indicators of team health and productivity
Ensure rounded delivery including community participation and docs
Implement disciplined engineering processes and defend them
Set and measure progress against benchmark goals for speed and efficiency
Represent your product to stakeholders, partners, and customers
Develop and evangelise great engineering and organisational practices
Plan and manage progress on agreed goals and projects
Be an active part of the leadership team, collaborating with other leaders
Collaborate with leads for related or dependent products
What we’re looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Extensive management experience and confidence to set high expectations
Outstanding Linux based software engineering track record
Drive and a track record of going above-and-beyond expectations
Excellent verbal and written communication skills in English
Public speaking and presentation skills
A love of developing and growing people and a track record of it
Experience in leading, coaching and mentoring software developers
Organised and able to ensure your team delivers timely, high quality results
Well-organised, self-starting and able to deliver to schedule
Professional manner interacting with colleagues, partners, and community
You have advanced expertise in your own domain
You are knowledgeable and passionate about software development
You have solid experience working in an agile development environment
You have a demonstrated drive for continual learning
Builds trust, relationships and confidence
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events up to two weeks each
Additional skills we value
Experience in a developer advocacy or community role
Open source community engagement and leadership
Ops and system administration experience
Performance engineering and security experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide; Office Based - Taipei, Taiwan
This role is one of our general tracks. Apply here for all engineering teams at Canonical who work on low-level system technology on autonomous devices across all seniority levels.
We hire careful and conscientious engineers who appreciate the challenge of memory, performance, battery and connectivity constrained code that has to work every time in an unreliable and unforgiving world, on x86, ARM or RISC-V silicon.
Canonical Ubuntu is the leading Linux for software engineers, desktops, cloud and IoT. We bring open source to the world as a high-performance, safe and secure platform for enterprise computing, software engineering, and connected devices.
These smart, connected devices have the potential to transform every industry. Classic Ubuntu – desktop or server – is widely used in embedded systems because of its developer focus and enterprise grade security maintenance. We partner with the world's most prominent silicon companies to optimise Ubuntu on their latest and greatest chips, as well as with major OEMs and ODMs (PC, servers and connected device manufacturers) to ensure that Ubuntu works perfectly on their hardware.
But while classic, ‘deb’ based Ubuntu is ideal for developers, it has too much variability for appliance or connected device environments, where you want to know *exactly* what the state of millions or billions of devices might be. So Canonical builds Ubuntu Core, a fully containerised version of Ubuntu that is mathematically precise and rigorously secure. We are working on additional solutions for even smaller devices.
We have several teams that focus on open source for embedded environments. We hire outstanding Linux software engineers with a passion for open source, innovation, cutting-edge hardware and software technologies in general. You will be expected to make significant contributions through high-quality design and code, and to develop your technical leadership.
These roles include:
Ubuntu Core and snapd software development
Silicon software and optimisation engineers
Kernel driver and hardware enablement engineers
Hardware-centric Linux QA Engineers
Hardware Certification Engineers
Robotics engineers
Industrial IoT software engineers
Networking software engineers (switching, routing, access and SmartNICs)
At Canonical you will have the opportunity to engage with the broader open source community. We're looking for individuals who can help build a thriving community, contribute to a broad range of technologies, and contribute to the deployment of Ubuntu and Ubuntu Core across the widest range of devices.
Location: we have remote roles open in every time zone.
What your day will look like
Based on the first round of interviews we identify specific teams where you might be an excellent fit, and conduct second round interviews with those teams. Our engineers:
Work with the latest Linux kernel and open source technologies
Deliver Ubuntu for the latest IoT and server-class hardware platforms
Integrate and maintain device-oriented software stacks
Write high-quality, well-designed software
Collaborate proactively with other globally distributed teams
Display technical leadership internally and within our external communities
Help our customers ship their apps and SDKs on Ubuntu
Build device OS images with Ubuntu Core, Desktop and Server
Optimise the Ubuntu kernel and libraries for silicon-specific capabilities
Debug issues and produce high-quality code to fix them
Contribute to technical documentation to make it the best of its kind
Discuss ideas and collaborate on finding good solutions
Participate as technical lead on complex customer engagements involving complete system architectures from cloud to edge
Work usually from home, with global travel 2 to 4 weeks for company events
What we are looking for in you
An exceptional academic track record from both high school and university
Drive and a track record of going above-and-beyond expectations
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Experience with Linux (Debian or Ubuntu preferred)
Passion for Linux or embedded systems software (e.g. kernel, graphics, Yocto)
Fluency in at least one of Golang, C, C++, or Rust
Professional written and spoken English
Excellent interpersonal skills, curiosity, flexibility, and accountability
Passion, thoughtfulness, and self-motivation
Excellent communication and presentation skills
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events up to two weeks each
Additional skills that you might also bring
Experience with Debian/Ubuntu or other distro packaging
Understanding of build systems and toolchains, including for cross-compilation
Experience with firmware, uboot, UEFI, ACPI, DSDT, or boot loaders
Experience with power management on PCI ASPM, SATA ALPM, low power profiles
Computer architecture knowledge of x86, ARM, RISC-V
Experience in board design, bring up, and validation
Experience with electrical engineering design tools (e.g. schematic capture, layout)
Familiarity with Ubuntu development model
Performance engineering and security experience
Shell or Python scripting skills
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - Americas; Home based - EMEA
Lead our effort to get Ubuntu fit for applications in automotive, aerospace, industrial robotics and other highly regulated environments.
Ubuntu is already the world’s most widely used Linux in general; we want to make it the world’s best choice for mission-critical systems in these sectors too.
To achieve this, we are investing in processes and engineering, tools and analysis, practices and people. Success in this effort will secure open-source software’s place at the highest tables in industry, where the complex demands of regulation, compliance and certification are demonstrably met.
We’re seeking for someone to lead this effort. In this role you will transform those complex demands into concrete outcomes, and in turn into engineering excellence values and practices that will bring those outcomes about.
This is not a paper exercise; it means leading and challenging engineering culture, working with teams across the organisation. Your work will make those practices come alive, at every level of engineering. You will bring a passion for engineering excellence and open-source software, and the ability to unify agile approaches across multiple projects and teams. Under your leadership, teams will adopt and internalise these values as their own.
Through your work, you will help define Canonical’s ways of working, collaborating with engineering leadership to describe and implement continuous improvement processes, and establish qualification requirements in support of engineering quality standards. You will define methods and approaches for measuring quality, and use them to shape and sharpen engineering culture.
Beyond Canonical, you will establish strategic relations with external working groups, committees and partners.
You will join the industrial standards team at Canonical and work closely with company-wide engineering leadership to define and deliver this vision.
Location:
This role may be held anywhere in European, Middle Eastern, African or Americas regions or time zones.
What we are looking for in you
You have a strong experience in engineering and process management in an agile environment
You have knowledge or certification of standards addressing quality of software artifacts such as ISO/IEC 25010 or ASPICE
You love developing and growing people and teams and have a track record of doing it
You have led successful compliance and certification efforts, understand well the process and stakeholders management required
You have experience with Linux
Additional skills that you might also bring
Background as a software developer
Experience in establishing product engineering development metrics and KPIs
Strong critical thinking and problem-solving skills
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Lead our effort to get Ubuntu fit for mission critical environments like automotive, aerospace, industrial robotics and other highly regulated uses.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
This is a technical management role to lead a team that develops Python and Golang micro-services that power our global software distribution engine. The world sees it as the
Snap Store
and
Charmhub.io
marketplaces, behind the scenes it is a unified system that understands key concepts in software distribution - architectures, releases, betas, release candidates, stable releases, branches and more. We are on a journey to transform the experience that people all over the world have with their open source software by significantly expanding the range of software we can deliver through this system. If you have a passion for clean APIs, believe that great engineers ship software calmly and regularly against an agile plan, and know that tests are the key to higher velocity and reliability, you'll fit right in.
This is a great opportunity to take part in engineering a highly scalable SaaS product (think about the load on our systems when one of our largest Ubuntu Desktop snaps is updated by the publisher, for instance). In addition, you will have the opportunity to learn from Canonical's world-class security team as we work collectively to deliver this capability, safely, to our customers around the world.
As an Engineering Manager at Canonical, you must be technically strong, but your main responsibility is to run an effective team and develop the colleagues you manage. You will develop and review code as a leader, but know that the best way to improve the product is to ensure that the whole team is focused, productive and unblocked. You are expected to help them grow as engineers, do meaningful work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and the community. You will also be expected to be a positive influence on culture, facilitate technical delivery, and regularly reflect with your team on strategy and execution. You will collaborate closely with other Engineering Managers, product managers, and architects, producing an engineering roadmap with ambitious and achievable goals.
We expect Engineering Managers to be fluent in the programming language, architecture, and components that their team uses. Code reviews and architectural leadership are part of the job. The commitment to healthy engineering practices, documentation, quality and performance optimisation is as important, as is the requirement for fair and clear management, and the obligation to ensure a high-performing team.
This is a great opportunity to really learn how to do engineering of a highly-scalable SaaS product (think about the load on our systems when one of our largest Ubuntu Desktop snaps is updated by the publisher, for instance). In addition, you will have the opportunity to learn from Canonical's world-class security team as we work collectively to deliver this capability, safely, to our customers around the world.
Location
: This role may be based remotely in the Americas, Europe, Middle East or Africa time zones.
What your day will look like
Lead a remote team of engineers in your time zone
Develop talent through coaching, mentoring, feedback, and hands-on career development
Set and manage expectations with other engineering teams, management, and external stakeholders
Be an active part of the leadership team and collaborate with other leaders in the organisation
With your team, build clean web service APIs to support both CLI and web frontend clients, using Python (and optionally Golang).
Engage with many other teams at Canonical, as well as the open-source community and commercial partners
What we are looking for in you
Good experience in leading modern, agile software development practices
Experience in forming a healthy, collaborative engineering culture in line with the company values
Demonstrative experience of being a role model for sound engineering principles and directly contributing toward your team's goals
Willingness to travel up to 4 times a year for internal events
You love to mentor, develop and grow people, and have a track record of doing it
You are knowledgeable and passionate about software development
You are focused on success and the timely delivery of high-quality software
You value and nurture great team culture and spirit
You have experience and commitment to agile development methodologies
Software development experience in Python (experience in Golang in addition to that would be a big plus)
Effective written and verbal communication skills
Practical experience with Linux system administration
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Limassol; Athens; Thessaloniki; Nicosia
Workplace: hybrid
The Role:
Our team is expanding and we are hiring several high caliber Project Managers to join our fast-growing Delivery team.
This is an exciting time to be part of our business transformation and see your role evolve with the company's growth. You will play a key role in managing and coordinating the projects of one or more Software Development teams and making sure they’re delivered efficiently and on time.
As a Project Manager, you will work closely with other Project Managers, Product Managers, Software Developers, Quality Assurance Engineers and various business teams to seamlessly deliver products and services. This is a high visibility role which will ensure you are at the forefront of all company developments, directly liaising with senior management and the tech leadership of the organisation.
The main responsibilities of the position include:
Deliver multiple projects of varying complexity and size
Coordinate internal and remote software development teams
Hold task owners accountable for specific deliverables and conduct project team meetings to review progress and take any necessary actions
Facilitate discussions, decision making, and conflict resolution
Keep track of delivery progress and promote team ownership by ensuring each team delivers within their set timeline
Maintain a solid understanding of Agile principles to ensure PMO governance and reporting stay aligned.
Ensure that requirements are comprehensive and thorough, include all the necessary information, and are ready for implementation
Manage impediments to meet deadlines
Collaborate closely with each project's team to provide a high-level estimation and create a delivery/release plan
Coordinate with other teams to ensure dependencies are aligned
Assist with internal and external communication channels to improve transparency, and provide information to the right stakeholders in the right levels of abstraction
Collaborate with Product Managers and other cross-functional teams to manage the expectations of stakeholders by making sure the backlog is well defined, estimated, and prioritised
Track key team metrics to support efficient and on-time delivery
Understand and follow the PMO department’s processes
Provide clear and accurate reports on all aspects of work, including delivery and UAT progress, monthly updates and any other reports as needed
Utilise project management methodologies and relevant tools to accomplish all the above
Main requirements:
BSc/MSc in computer science, engineering, or a related field
At least 3-5 years of experience in a similar position
Strong AI-forward mindset and hands-on familiarity with AI tools and platforms, demonstrating proactivity in driving AI capabilities for project management while remaining flexible and adaptive as AI technologies evolve
Experience with project management software, analysis, and reporting methods
Knowledge of project management tools and techniques (JIRA, Confluence, MS Project, etc.)
Strong organisational and critical thinking with analytical and problem-solving skills that can handle any issues that occur during a project’s life cycle
A hands-on, professional, detail-oriented approach that strives for excellence
Strong written and verbal communication for coordinating with team members, stakeholders, and management
Strong interpersonal and teamwork skills
Strong leadership skills and the ability to stay motivated and work effectively under pressure
The ability to identify process deficiencies and suggest improvements based on knowledge and experience
An understanding of the full software development life cycle and Agile methodologies
The following will be considered an advantage:
PMP/Prince II and Agile/Scrum certifications
Programming or professional technical experience
FX industry experience
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Global Remote
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Metabase is looking for a customer-focused, technical Open Source Community Advocate to join our growing global team! We are looking for someone who loves data analytics, enjoys helping others, and is excited to work for a startup to help drive our Success Engineering team’s mission to help our customers be successful by guiding them on how to get data from all the various places it lives, transform it into useful shapes, or to convert their questions into actual queries that can be executed. You will help and build relationships with our customers in the public places they hang out (like LinkedIn, Twitter, Reddit, and data slack communities), providing help to Metabase users using our open source and for-fee products. Our discourse forum is often the first resource that comes up when our customers search for issues, and it’s used by Metabase customers big and small.
A typical day will involve a mix of answering our users on our discourse forum and helping customers on Twitter or other social channels. Any given week, you might correspond with our users to hear what they’re trying to accomplish, collaborate with our writing team, or participate in brainstorming sessions on what content we should create for our customers.
Why Success?
We are the voice for our customers. Our product team reviews our feedback, asks us for advice, and engages with our customers proactively. We have a writer on our team who reviews what questions our customers are asking and improves our documentation, so the next customer doesn’t have to ask. We also work closely with an engineering team focused on critical issues and our escalations, so we don’t have to worry about our customers being impacted by major bugs for a long time.
We’re 100% remote, and our operations are designed that way. People work during the times that work for them. You are not expected to be “on” at all times, and there are no points for responding quickly to every Slack you receive.
We don’t overpromise our customers. Since we’re open source, our customers can see what we’re doing in our Github repository and our roadmap is publicly available for our customers at all times.
Many companies use the word “success” to describe jobs that are really sales jobs or account management jobs with quotas. We are not about that. We’re exclusively here to make sure our open source users, our future customers who are currently on trials, and our current paying customers all get the appropriate help they need to be successful.
If you want to take part and have a voice in a truly growing business, believe that BI analytics should be easy to use and set-up, and that self-service analytics should be a real thing and not just some marketing jargon that people put on their websites, please apply!
Being an Open Source Community Advocate at Metabase would be a great fit for you if you:
Enjoy helping people and solving their problems
Have a strong technical background (minimum of 3 -5 years writing production code or administering systems)
Have experience with using data visualization or data analytics tools (bonus if you have experience using Metabase)
Have excellent written communication
Are comfortable being the face of Metabase during webinars or in-person events
You have expertise in at least one of:
Running Metabase on a variety of operating systems for multiple years
Strong background in networking and how web applications function
Managing servers (either physical, or Docker, or AWS/GCP/etc)
Managing databases and strong SQL skills
It’s not required, but a plus if you:
Are fluent in multiple languages (this is helpful as our users are world-wide)
Compensation
The US base salary range for this role is $67.9K–$183.5K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Location: France
Workplace: remote
Welo Data is an award-winning localization and data transformation company. We run one of the world’s largest Ads Rating Programs and we want you to join!
As an Ads Quality Rater, you will review and grade internet advertisements to help shape how ads are delivered to the end users. In other words, you’ll tell the AI program how good or bad its advertisement suggestions are based on the user’s keywords.
You will review ads in both English and Dutch
This role is great for people who:
- Surf the internet daily
- Use major search engines frequently
- Know what people want based on a few keywords
- Enjoy researching topics online
- Want a flexible and fun side job
Project Details
Job Title: Ads Quality Rater - Dutch (France)
Pay Rate: Based on tasks (approximately $14 per hour)
Location: Remote/work from home - must be based in France
Hours: Set your schedule based on the following – Minimum commitment is 5 hours per week. You can choose to work up to 20 hours per week.
Start Date: ASAP
Employment Type: Independent Contractor/Freelance/Self-Employed
Project Duration: Long-term
Note:
- Even though the position is WFH, you must reside in the country that is noted in this description. This will be automatically checked during the hiring process.
Recruitment Process
- There is no formal interview for this job! No phone calls, no waiting, and no wasting time wondering whether you got the job or not.
- Instead, you will be guided through a self-paced and automated recruitment process.
IMPORTANT NOTE: Welo Data uses numerous identity checks to ensure that everyone who makes the team is real, qualified, and ready to work. To avoid any misunderstandings, do not use IP masking programs (such as VPNs).
Job Requirements
Fluency in Dutch
Strong understanding of English (written and spoken)
Comfortable knowledge of modern popular culture
Reliable computer system and internet connection
Familiar with using online search engines
Sign a standard Non-Disclosure Agreement and Service Level Agreement
Please note that this work is based on project needs. Due to this, weekly hours may vary and flexibility with change is expected. You must legally be able to work on freelance projects in the France.
To know more details (Click here)
УдалённоLocation: Remote/work from home - must be based in France; Even though the position is WFH, you must reside in the country that is noted in this description
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a
smart and efficient application of your technical knowledge
and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.
We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.
What will I be doing?
As an experienced engineer you will:
Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure
Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Grow your team’s capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team.
What skills do I need?
5+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.
Deep
knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) (If you don't know a language we use, that's okay! We think great people can learn quickly or introduce us to better ways of working.)
but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams
Experience with Distributed systems
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Xinyi, Taiwan
We are growing! We are currently looking to hire
a Freelance CX Trainer
for our Academy Team in Taiwan!
Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include:
Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams
Liaising with the Project plan to determine training needs, objectives and schedule training sessions
Supporting in designing effective training programs
Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors
Inspiring participants through different methodologies (discussion, demonstration, game and story)
Able to coach (on floor or online)
Requirements
What you will bring along:
Strong retail background and insight (luxury retail background is highly preferred)
Minimum 5+ years’ experience in related to service excellence, CX and training field
Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team
Experienced in conducting learning activities with different interactive methods
Excellent communication skills with proficient language skills in Mandarin & English
Able to develop training material and activities is a plus
География найма не уточнена
seniorPrague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Istanbul, Turkey
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