Location: Toronto, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
Reporting to the Sr. Director, Commercial Financial Planning & Analysis, the Director, Commercial FP&A will own two of the highest-priority pillars in PCC's commercial finance agenda: Commercial Deal Operational Excellence and Contribution Margin Expansion. This is a senior leadership role with direct executive exposure — partnering with GTM, Revenue Operations, Corporate Strategy, and Partnerships leadership to shape the commercial decisions that drive ARR growth and contribution margin performance. The ideal candidate is a commercially-minded finance leader who has built and led high-performing teams, owned complex cross-functional mandates, and is ready to pioneer the AI transformation of a best-in-class Commercial FP&A function.
Key Responsibilities:
Strategic Finance Leadership
Direct mandate over two core pillars in Commercial FP&A: (
i
) Commercial Deal Operational Excellence and (ii) Contribution Margin Expansion
Serve as a thought partner to the Sr. Director in shaping the broader Commercial FP&A agenda, contributing perspective on ARR growth strategies and Contribution Margin opportunities beyond direct pillars of ownership
Drive significant transformation with AI, fully revamping the top Commercial FP&A processes with the spirit of improving speed to provide advi
c
e to the business, agility in
understanding different scenarios, and gaining capacity for the team to expand scope
Partner with Corporate FP&A team to harmonize and drive best practices in areas of scope that overlap between both teams; including but not limited to costs management and forecasting practices
Commercial Deal
Operational
Excellence
Partner with
GTM
L
eadership to evolve operational frameworks & governance of the
DealDesk
function that is shared between Finance and Revenue Operations
Partner with Revenue Operations to
s
et the strategic vision and governance model for the
DealDesk
function
;
including but
not limited to
:
Establish the standards and frameworks that define deal quality across the organization
Advis
e
on promotional programs or concession frameworks
Define
the performance metrics and accountability structures that measure commercial deal health
Partner with Monetization Strategy and Pricing team to
operationalize
pricing
objectives
set by their team
and translating them to point of execution teams
Partner with Partnerships
and Corporate Strategy Leadership in negotiating the commercial terms of new Strategic Partnerships or Marketplace partners,
in accordance with
financial
objectives
in the long-range plan
Partner with Partnerships and Corporate Strategy Leadership in measuring the financial health of existing Strategic Partnerships and the Marketplace and advising on the levers to pull to drive Contribution Margin expansion
Contribution Margin
Expansion
Own the financial partnership with GTM leadership to ensure PCC's commercial investments are
allocated
with discipline and rigor — translating growth
objectives
into resource decisions that maximize Contribution Margin without constraining ARR momentum
Partner with GTM Leadership to d
rive best practices in making financial decisions on
resource allocation & investments; including but not limited to:
Establishing the right efficiency metrics to measure and compare to benchmarks
Capacity planning to support headcount needs aligned to growth objectives
Advising on commission program design & governance
Advising on resource allocation decisions such as marketing channel mix
Manage GTM partners to
maintain
accurate
forecasts on headcount and discretionary spend
Drive scenario planning and stress-testing across different time horizons (quarterly, annual, multi-year), quantifying
upside
and downside outcomes from strategic choices
Team Leadership & Talent Development
Lead a team of FP&A professionals setting
a clear vision
,
high expectations
, and a culture of performance and engagement
Build and sustain a high-performing team through intentional talent development planning, ongoing coaching, and rigorous performance management
Develop team members for increased scope and responsibility, with a long-term lens on succession and organizational capability building
Required Skills & Experience:
10–12+ years of progressive experience in FP&A, Strategic Finance, or equivalent roles; a minimum of 5 years in a technology or SaaS business is a strict requirement
Meaningful experience working across commercial topics (
e.g.
deal structure, contracting, pricing) and with GTM functions is a strict requirement
Experience with meaningful AI transformation in finance workflows is highly desirable
Demonstrated ability to influence and communicate complex financial topics to executive and C-suite audiences, including in investor-facing contexts
Deep financial modelling
expertise
, including deal structuring, scenario analysis, and contribution margin frameworks in a SaaS context
Demonstrated
track record
of delivering measurable commercial outcomes — whether through improved deal economics, GTM cost efficiency, or margin expansion — in a high-growth environment
Advanced understanding of financial and management reporting principles, SaaS financial metrics (ARR, NRR, CAC, LTV, Rule of 40), and financial accounting practices
Bachelor’s degree in Business
, Finance, Accounting, or a related field
required
; advanced degree or CPA/CFA designation is an asset
#LI-TW1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $162,000 - $180,000 + bonus + equity + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Gurgaon, India
Workplace: hybrid
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
Roles and Responsibilities
JOB OVERVIEW
As a Linguist, you will be responsible for delivering high-quality localization services, including translation, post-editing, proofreading, and linguistic review activities across various projects. Your focus will be on producing natural, accurate, and culturally appropriate content in Hindi while ensuring alignment with the source text's intent, tone, and communication objectives.
You will work on a diverse range of content types, such as marketing, user interface strings, legal documentation, training materials, presentations, and multimedia assets. The role requires strong linguistic judgment to adapt content effectively for the target audience while maintaining consistency, quality, and adherence to client-specific guidelines. Depending on project needs, you may also be involved in content creation, transcreation, and terminology management.
Success in this role requires excellent command of both English and Hindi, strong attention to detail, and the ability to balance linguistic accuracy with audience engagement. Familiarity with CAT tools, localization workflows, and quality assurance processes is essential. The ideal candidate demonstrates ownership, effective communication skills, adaptability, and a commitment to delivering high-quality results in a fast-paced environment.
The following is a non-exhaustive list of responsibilities and areas of ownership for this role:
MAIN DUTIES
Perform translation, post-editing, copy-editing, and proofreading tasks between English and Hindi using designated translation and localization tools.
Handle a wide range of content types, including marketing materials, UI strings, creative content, legal content, and other localized assets, adapting the level of creativity as required.
Review and understand project requirements, target audience expectations, and machine translation (MT) quality before starting assignments.
Effectively utilize CAT tools and other supporting platforms required for localization work, such as query management systems and UI review tools.
Adhere to established workflows and processes, including raising queries, reporting issues, and proactively communicating risks or blockers to relevant stakeholders.
Ensure compliance with client-specific style guides, terminology databases, linguistic standards, and quality requirements.
Continuously improve performance by incorporating feedback received through internal and external quality evaluations.
Monitor personal quality metrics and error trends, and actively work on identified improvement areas.
Participate in internal training sessions, knowledge-sharing initiatives, and client-led training programs.
Contribute to error review and arbitration discussions to support quality improvement and consistency.
Meet defined productivity, quality, and turnaround-time targets.
Attend internal quality meetings and client quality review calls, contributing constructively to discussions and action plans.
Demonstrate a growth mindset by regularly assessing skill gaps and seeking guidance from language leads and management to enhance performance and professional development.
REQUIREMENTS
Bachelor’s degree in Translation, Applied Languages, Linguistics, Literature, Journalism, Communications, or a related field preferred.
Native or near-native proficiency in Hindi and strong command of English.
Experience or demonstrated interest in creative localization, translation, transcreation, copywriting, content writing, or Hindi content creation. Exposure to blogging, video scripts, voice-over scripts, web content, marketing communications, magazines, newspapers, or digital media content is an advantage. Fresh graduates with exceptional language skills and a passion for creative writing are encouraged to apply.
Strong comprehension skills in English with the ability to accurately translate, transcreate, post-edit, copy-edit, and proofread content according to client requirements and target audience needs.
Excellent written Hindi with a keen eye for grammar, style, consistency, and linguistic accuracy.
Ability to identify, analyze, and resolve linguistic, terminology, and localization-related issues.
Familiarity with CAT tools and localization workflows; experience with industry-standard localization platforms is a plus.
Strong verbal and written communication skills.
Detail-oriented mindset with a commitment to delivering high-quality, error-free work.
Positive attitude, willingness to learn, and openness to constructive feedback.
Ability to collaborate effectively in a team-oriented environment while managing individual responsibilities.
Education Level
• University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience
Experience
• Native fluency in TARGET language
• Fluency in English, both written and spoken, in a variety of registers
• Experience in translation/localization/editing or content writing
• Thorough understanding of the localization process
• Good user experience of standard software, such as Windows and Office applications
• Good user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g.JIRA
Other Skills
• Ability to learn new localization tools and applications quickly
• Excellent interpersonal, written and verbal communication skills
• Ability to work with tight deadlines
• Ability to give clear, concise and constructive feedback
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguists
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization
exists.
•Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability and willingness to train/teach others and pass on knowledge
• Ability, willingness and experience in communicating positively with customers at various levels
• Ability to work in hybrid team
Location: Dublin, Ireland
Are you a health or performance professional thinking about a career change? Are you passionate about how technology can help progress your profession?
If you have experience working in a clinical or high-performance setting and are a physiotherapist or an athletic trainer a role as a Client Success Manager at VALD could be the change you need!
About the VALD Client Success
Team
Our Client Success team is dedicated to assisting clients in implementing and embedding VALD technology. It all starts with seamless onboarding for new clients, which ensures they have all the tools they need to start using VALD products successfully. The Client Success team continues to support the client throughout their journey with VALD.
We are looking for someone to join our team in Dublin.
What you will do
As a Client Success Manager at VALD, you will work directly with an assigned portfolio of clients as the VALD subject matter expert and strive for the highest level of client satisfaction in the delivery of services. On a day-to-day basis, you will:
Manage client onboarding, ensuring clients are fully supported to implement VALD systems successfully.
Build strong relationships with clients through online methods and occasionally face-to-face.
Identify client support needs and opportunities for growth.
Online client presentations using Microsoft Teams.
Regular activity tracking and reporting, using SaaS applications – HubSpot, Microsoft Suite, Email.
Manage multiple assignments and support requests simultaneously while working independently or with other team members.
Critical requirements for this role:
You must have used VALD Technology in your current or previous role.
The ability to understand and share the client’s perspective and challenges.
Excellent grammar, spelling, and proofreading skills.
Demonstrated ability to build positive relationships quickly.
The ability to think outside of the box to find appropriate solutions.
Adaptable and willing to learn new skills and processes.
Become an expert on VALD systems.
Is this you?
We are looking for a physiotherapist, exercise physiologist or sports scientist looking to make a change or, quite simply, a go-getter who is excellent with people—someone with a can-do attitude and who is interested in technology and helping clients implement systems and solutions.
You will be a self-starter who is comfortable supporting and educating our amazing clients. You’ll need great organizational and communication skills, as you'll work with many internal and external stakeholders. Ideally, you have:
Empathy
Excellent communication skills – both verbal and written.
Demonstrated ability to build positive relationships quickly.
Attention to detail and a commitment to quality control.
Strong critical thinking, analytical, and strategic problem-solving skills.
Adaptable and willing to learn new skills and processes.
Highly organized with practical time management skills.
Prior experience using VALD systems.
It’s not expected that any single candidate would check every box here. Research shows that while men and women share similarities in how they look for jobs, women may hold back if they don’t meet 100% of the criteria, while men usually apply after completing about 60%.
If you meet just some of the requirements but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual and how well we think they will work in the VALD team.
Why VALD?
VALD
is the world leader in musculoskeletal technology, providing innovative human-measurement technology to over 10,000 organizations around the world including some of the world's most elite sporting teams, universities and Defense departments. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD products.
Eight years on from its humble beginnings around a share-house dining room table in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with four offices across Australia, the UK and USA. Named in LinkedIn's
Top 25 Startups for 2022 in Australia
, VALD's best asset is not our technology but our people and culture. We have a range of benefits we offer to our team, such as:
Industry-leading compensation
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background, and sexual orientation. We welcome applications from people from all backgrounds.
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: Rotterdam, Netherlands
About the Role
The company is looking for an Engineering Manager to lead the Back Office & Integration squad. This is a dedicated people-management and hands-on technical leadership role — it is not a Tech Lead or Senior Software Engineer position. You will have direct line-management responsibility for a team of 4 to 8 engineers, taking full ownership of their performance, professional growth, and delivery.
The company develops a fast-growing travel management platform tailored specifically for the maritime, aviation, and energy sectors. Headquartered in Rotterdam with a team of ~200 people, the company builds mission-critical software that keeps complex global industries moving.
In this role, you will balance approximately 60% people management and delivery with 40% hands-on technical work, tackling complex architectural tasks and conducting code reviews.
Key Responsibilities & People Management
Line Management. Directly manage a team of 4–8 intermediate to senior engineers (7+ years of experience).
Performance & Growth. Conduct regular 1-on-1s, lead performance reviews, and foster career development within your team.
Hiring & Firing. Hold active input and decision-making responsibility for recruitment, team expansion, and offboarding.
Accountability. Take full ownership of your team's delivery and culture, standing by your team when challenges or mistakes arise.
Technical Contribution (~40%). Solve complex engineering problems, lead code reviews, and drive architecture decisions using modern .NET technologies.
Requirements
Must-haves
Recent People Management Experience. Active experience in a direct line-manager role within the last 3 years.
(Note: Mentorship, code reviews, or acting as a Tech Lead without direct people management do not qualify)
.
Proven experience managing mid-to-senior engineers (7+ years of domain experience).
Strong, active commercial experience with C#, .NET, PostgreSQL, and SQL within the last 5 years.
Ability to work remotely initially with a mandatory agreement to relocate to the Netherlands after 4 to 6 months (Full visa sponsorship and relocation support provided), willingness to start on a fixed-term contract during the initial trial period.
Technical Evaluation & AI Expectations
During the technical selection process, candidate AI usage will be evaluated. While AI is welcomed as a productivity tool, using AI merely as a basic search engine/shortcut for fundamental engineering problems is considered a reject signal.
Self-Rejection Criteria (Please do not apply if):
You are primarily looking for an Individual Contributor (IC), Tech Lead, or purely advisory role without direct line management responsibilities.
You are looking for a permanent contract from Day 1 without an initial fixed-term/trial period.
You are unwilling or unable to relocate to the Netherlands within 4 to 6 months.
You have not actively used C# / .NET as your primary tech stack within the last 5 years.
Benefits
Conditions
Salary:
€7,000 – €8,000 gross/month (remote salary budget of €5,500 – €6,000 gross/month)
Contract:
Full-time, permanent employment
Work format:
Hybrid.
Benefits:
Hybrid work from the Rotterdam office
Work-life balance policy
Growth at the intersection of travel, finance, and engineering
Municipality parking card (for office employees)
High autonomy, direct impact on enterprise-grade software, and supportive leadership.
Selection Process
Stages:
Recruiter screening
Short Candidate Survey (management & expectations alignment)
Combined HR & Technical Interview (45–60 min)
Final Leadership Interview
Interview language:
English
Location: Cairo, Egypt; Alexandria, Egypt
Insurance is one of the world's largest industries and one of the most painful to interact with
. Paper forms. Sluggish call centres. Three-week underwriting cycles. Claims that vanish into queues. We are rebuilding all of it on top of a modern platform and AI agents that actually do the work, not pretend to.
You will not be picking up tickets. You will be deciding what to build, prototyping it on Monday, shipping a draft to a real customer by Friday, and improving it from real usage. We expect you to push the product, the codebase, and the way we work.
Why This Role Exists
We are looking for someone who treats AI as a creative material, not a feature on a roadmap. The next year of insurance is being defined right now. What gets automated, what gets reimagined, what gets thrown out. We want builders who want to be in that room and ship the answer.
The team is small. The mandate is large. If your highest-energy work has historically come from solving real problems end to end, this is the seat.
What You Will Do
Own outcomes, not tickets.
Pick the biggest lever for our customers each sprint and drive it to live. Surface the next one yourself.
Build with AI as a primary tool, not a chatbot bolt-on.
OCR, document understanding, generation, agent loops, evaluation harnesses. You decide where each fits.
Ship prototypes fast, then make them production-grade.
A working demo on day three beats a perfect plan on day ten.
Work directly with customers.
You will see real claims, real underwriting screens, real broker workflows. You will watch users hit dead ends and decide what to fix.
Raise the bar on the codebase.
Reviews, refactors, testability, observability. Not as policy, as habit.
Push the team forward.
Skills, agents, internal tools, engineering standards. Propose them, build them, get them adopted.
Who You Are
You ship.
Ideas without execution do not count for you.
High agency.
You do not wait for a card to be assigned. You see what is worth doing and you start.
Strong opinions, loosely held.
You make calls with incomplete information and change your mind when the evidence shifts.
Curious about the domain.
Insurance is messy and full of weird incentives. That intrigues you, not annoys you.
Fluent with AI.
You have shipped something real with LLMs or agents. You know where the magic ends and where you have to engineer carefully.
Care about humans on the other end.
Insurance done right gives people peace of mind in their worst weeks. That is the point.
Your Toolbox
We use Node.js + TypeScript + Nest.js on the back end, Vue (and some React) on the front end, GraphQL, MongoDB, Docker, AWS. AI work spans OpenAI, Anthropic, Google, plus a growing set of in-house skills and agents. You do not need to have used every piece. You do need to be the kind of engineer who picks up a new tool and is shipping with it within the week.
What We Expect at This Level
6+ years building production systems.
Track record of complex, customer-facing software shipped, not just maintained.
Real AI experience.
You have built and shipped at least one substantive AI-driven feature. POCs that died in a notebook do not count here.
Strong fundamentals.
OO, design patterns, testing, web security, performance. You do not need a refresher.
Cloud comfort. AWS, Azure, or GCP.
At least one in depth, the rest enough to hold a conversation.
Communication.
You can explain a tradeoff to a non-technical stakeholder in two minutes and to an engineer in one.
Not Suitable for the Role If…
You prefer tickets assigned to you over choosing what to build.
You measure your work in lines of code, not outcomes.
You see AI as a buzzword to put on your CV rather than a tool you have actually used in anger.
You want a process-heavy environment with detailed specs handed down from product.
You are looking for a maintenance role on a finished platform.
Why CoverGo
Insurance is the rare industry where AI can save people hours of their worst weeks. We are already shipping AI-powered claims, underwriting, distribution, and document automation to enterprise carriers across five continents. The platform is real. The customers are real. The next chapter is yours to help write.
Why You'll Love Working Here
100% Remote Work
15 Days of Annual Leave
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Lisbon, Portugal; Porto, Portugal
Insurance is one of the world's largest industries and one of the most painful to interact with
. Paper forms. Sluggish call centres. Three-week underwriting cycles. Claims that vanish into queues. We are rebuilding all of it on top of a modern platform and AI agents that actually do the work, not pretend to.
You will not be picking up tickets. You will be deciding what to build, prototyping it on Monday, shipping a draft to a real customer by Friday, and improving it from real usage. We expect you to push the product, the codebase, and the way we work.
Why This Role Exists
We are looking for someone who treats AI as a creative material, not a feature on a roadmap. The next year of insurance is being defined right now. What gets automated, what gets reimagined, what gets thrown out. We want builders who want to be in that room and ship the answer.
The team is small. The mandate is large. If your highest-energy work has historically come from solving real problems end to end, this is the seat.
What You Will Do
Own outcomes, not tickets.
Pick the biggest lever for our customers each sprint and drive it to live. Surface the next one yourself.
Build with AI as a primary tool, not a chatbot bolt-on.
OCR, document understanding, generation, agent loops, evaluation harnesses. You decide where each fits.
Ship prototypes fast, then make them production-grade.
A working demo on day three beats a perfect plan on day ten.
Work directly with customers.
You will see real claims, real underwriting screens, real broker workflows. You will watch users hit dead ends and decide what to fix.
Raise the bar on the codebase.
Reviews, refactors, testability, observability. Not as policy, as habit.
Push the team forward.
Skills, agents, internal tools, engineering standards. Propose them, build them, get them adopted.
Who You Are
You ship.
Ideas without execution do not count for you.
High agency.
You do not wait for a card to be assigned. You see what is worth doing and you start.
Strong opinions, loosely held.
You make calls with incomplete information and change your mind when the evidence shifts.
Curious about the domain.
Insurance is messy and full of weird incentives. That intrigues you, not annoys you.
Fluent with AI.
You have shipped something real with LLMs or agents. You know where the magic ends and where you have to engineer carefully.
Care about humans on the other end.
Insurance done right gives people peace of mind in their worst weeks. That is the point.
Your Toolbox
We use Node.js + TypeScript + Nest.js on the back end, Vue (and some React) on the front end, GraphQL, MongoDB, Docker, AWS. AI work spans OpenAI, Anthropic, Google, plus a growing set of in-house skills and agents. You do not need to have used every piece. You do need to be the kind of engineer who picks up a new tool and is shipping with it within the week.
What We Expect at This Level
6+ years building production systems.
Track record of complex, customer-facing software shipped, not just maintained.
Real AI experience.
You have built and shipped at least one substantive AI-driven feature. POCs that died in a notebook do not count here.
Strong fundamentals.
OO, design patterns, testing, web security, performance. You do not need a refresher.
Cloud comfort. AWS, Azure, or GCP.
At least one in depth, the rest enough to hold a conversation.
Communication.
You can explain a tradeoff to a non-technical stakeholder in two minutes and to an engineer in one.
Not Suitable for the Role If…
You prefer tickets assigned to you over choosing what to build.
You measure your work in lines of code, not outcomes.
You see AI as a buzzword to put on your CV rather than a tool you have actually used in anger.
You want a process-heavy environment with detailed specs handed down from product.
You are looking for a maintenance role on a finished platform.
Why CoverGo
Insurance is the rare industry where AI can save people hours of their worst weeks. We are already shipping AI-powered claims, underwriting, distribution, and document automation to enterprise carriers across five continents. The platform is real. The customers are real. The next chapter is yours to help write.
Why You'll Love Working Here
100% Remote Work
15 Days of Annual Leave
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Warsaw, Poland; Kraków, Poland; Wrocław, Poland
Insurance is one of the world's largest industries and one of the most painful to interact with
. Paper forms. Sluggish call centres. Three-week underwriting cycles. Claims that vanish into queues. We are rebuilding all of it on top of a modern platform and AI agents that actually do the work, not pretend to.
You will not be picking up tickets. You will be deciding what to build, prototyping it on Monday, shipping a draft to a real customer by Friday, and improving it from real usage. We expect you to push the product, the codebase, and the way we work.
Why This Role Exists
We are looking for someone who treats AI as a creative material, not a feature on a roadmap. The next year of insurance is being defined right now. What gets automated, what gets reimagined, what gets thrown out. We want builders who want to be in that room and ship the answer.
The team is small. The mandate is large. If your highest-energy work has historically come from solving real problems end to end, this is the seat.
What You Will Do
Own outcomes, not tickets.
Pick the biggest lever for our customers each sprint and drive it to live. Surface the next one yourself.
Build with AI as a primary tool, not a chatbot bolt-on.
OCR, document understanding, generation, agent loops, evaluation harnesses. You decide where each fits.
Ship prototypes fast, then make them production-grade.
A working demo on day three beats a perfect plan on day ten.
Work directly with customers.
You will see real claims, real underwriting screens, real broker workflows. You will watch users hit dead ends and decide what to fix.
Raise the bar on the codebase.
Reviews, refactors, testability, observability. Not as policy, as habit.
Push the team forward.
Skills, agents, internal tools, engineering standards. Propose them, build them, get them adopted.
Who You Are
You ship.
Ideas without execution do not count for you.
High agency.
You do not wait for a card to be assigned. You see what is worth doing and you start.
Strong opinions, loosely held.
You make calls with incomplete information and change your mind when the evidence shifts.
Curious about the domain.
Insurance is messy and full of weird incentives. That intrigues you, not annoys you.
Fluent with AI.
You have shipped something real with LLMs or agents. You know where the magic ends and where you have to engineer carefully.
Care about humans on the other end.
Insurance done right gives people peace of mind in their worst weeks. That is the point.
Your Toolbox
We use Node.js + TypeScript + Nest.js on the back end, Vue (and some React) on the front end, GraphQL, MongoDB, Docker, AWS. AI work spans OpenAI, Anthropic, Google, plus a growing set of in-house skills and agents. You do not need to have used every piece. You do need to be the kind of engineer who picks up a new tool and is shipping with it within the week.
What We Expect at This Level
6+ years building production systems.
Track record of complex, customer-facing software shipped, not just maintained.
Real AI experience.
You have built and shipped at least one substantive AI-driven feature. POCs that died in a notebook do not count here.
Strong fundamentals.
OO, design patterns, testing, web security, performance. You do not need a refresher.
Cloud comfort. AWS, Azure, or GCP.
At least one in depth, the rest enough to hold a conversation.
Communication.
You can explain a tradeoff to a non-technical stakeholder in two minutes and to an engineer in one.
Not Suitable for the Role If…
You prefer tickets assigned to you over choosing what to build.
You measure your work in lines of code, not outcomes.
You see AI as a buzzword to put on your CV rather than a tool you have actually used in anger.
You want a process-heavy environment with detailed specs handed down from product.
You are looking for a maintenance role on a finished platform.
Why CoverGo
Insurance is the rare industry where AI can save people hours of their worst weeks. We are already shipping AI-powered claims, underwriting, distribution, and document automation to enterprise carriers across five continents. The platform is real. The customers are real. The next chapter is yours to help write.
Why You'll Love Working Here
100% Remote Work
15 Days of Annual Leave
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
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Location: Antalya, Turkey; Marmaris, Turkey
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Istanbul, Turkey
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Bodrum, Turkey; İzmir, Turkey
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Toronto, Ontario, Canada
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.
We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.
Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required.
IN THIS ROLE YOU WILL
Master the Sentry Ecosystem & Support Elite Developers
- Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
- Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
- Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
- Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Engineer Agentic Operations (The Scaling Engine)
- Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
- Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
- Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously.
- The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a "Help Desk" to an "Autonomous Resolution Engine."
YOU’LL LOVE THIS JOB IF
- You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
- You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
- You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
- You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.
QUALIFICATIONS
- 4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
- Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
- Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database.
- AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
- Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI.
BONUS QUALIFICATIONS
- Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
- Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $100,000 to $125,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Global payments are complex and ever-evolving. At Checkout our software engineers develop the next-generation payments technologies that enable our Merchants to boost their acceptance rates, cut processing costs, fight fraud, and create cutting edge technology that enables extraordinary customer experiences.
We're looking for Software engineers who bring fresh ideas, have a curious nature and are passionate about working in an Engineering environment which focuses on building products to achieve the company's strategic goals. You’ll get to work with teams from across Checkout.com http://Checkout.com’s portfolio of products and services who all have a real customer first philosophy.
As a Software engineer, you will lead and drive specific projects critical to Checkout's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display exceptional leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will lead project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.
What are we looking for:
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- Proficiency in C# .NET, Java, or Go, with a strong understanding of software development principles in either a backend or full stack environment.
- Great communication skills and ability to interact effectively with a wide range of stakeholders
- Experience working in agile environments and delivering high-quality code within tight deadlines
- Excellent problem-solving skills and the ability to work independently as well as part of a team
- Someone who is AI proficient or AI curious, you will be hungry to embrace what the latest technology has to offer to enhance yours and your teams productivity
- Payments or financial knowledge is a plus, but not a necessity
How you’ll make an impact:
- Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community.
- Define and design loosely coupled, scalable systems in a wider microservices using industry best practices.
- Stay up-to-date, use, and spread knowledge of the latest technologies used by Checkout.
- Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems.
- Build, own and operate your systems to the highest levels of resilience and service.
- Mentor junior team members and assist in their technical development
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: San Francisco
Workplace: Hybrid
THE ROLE
Our commercial segment — companies with up to 250 employees — is predominantly developer- and engineer-led. These buyers don't respond to decks and discovery scripts. They respond to someone who speaks their language, understands their architecture, and can help them think through a real problem. That's who we're hiring.
As a Commercial Account Executive at ClickHouse, you'll own the full sales cycle for inbound, product-led, and self-serve accounts in this segment. You'll engage with data engineers, platform teams, and technical founders at the moment they're evaluating ClickHouse for a real use case — and your job is to help them succeed, faster. The best deals in this segment don't feel like sales. They feel like an engineering consultation that ends in a contract.
Our commercial customers include companies like Circle, Flashbots, Blockworks, Cypress.io, Kit, Whop, Coframe, Shaped, and janitorai — developer-first products that chose ClickHouse because they needed something that could handle billions of events without slowing down their users. The best deals in this segment don't feel like sales. They feel like an engineering consultation that ends in a contract.
This is a role for technically strong people who are ready to own a number. Prior closing experience is not required — but technical credibility is non-negotiable.
WHAT YOU WILL BE DOING
- Own the full sales cycle from inbound lead to close for accounts in the sub-250 employee segment, with a focus on speed, technical depth, and conversion quality.
- Engage directly with data engineers, platform architects, and technical founders to understand their use cases, data volumes, query patterns, and infrastructure requirements — and map those to ClickHouse capabilities.
- Troubleshoot schema design questions, ingestion patterns, and integration challenges during the evaluation process; serve as a trusted technical advisor rather than a traditional sales rep.
- Identify expansion opportunities within the existing self-serve and product-led customer base; convert usage signals into meaningful commercial relationships.
- Partner with Solutions Engineers on more complex evaluations, and advocate for customer needs internally with Product and Engineering.
- Maintain rigorous pipeline hygiene — documenting technical context, decision criteria, stakeholders, and next steps in Salesforce so nothing falls through the cracks.
- Contribute to playbooks, technical objection handling guides, and onboarding materials that help the team scale what's working.
- Participate in developer community events, technical meetups, and online forums where our users naturally gather.
WHAT YOU BRING
- A technical foundation that earns respect in engineering conversations — built through experience as a data engineer, solutions engineer/architect, software engineer, or similar role.
- Comfort with the modern data stack: columnar databases, streaming ingestion (Kafka, Kinesis), cloud infrastructure, and SQL-heavy analytics workflows. Hands-on experience with ClickHouse, DuckDB, Druid, Pinot, BigQuery, Snowflake, or similar is a strong plus.
- Some customer-facing experience — whether in pre-sales, technical account management, solutions engineering, or a customer-success capacity. You've navigated technical conversations with real stakes before.
- An instinct for moving quickly. This segment runs on short cycles. You know how to drive urgency without being pushy, and how to remove technical blockers that stall deals.
- Strong written and verbal communication. You can simplify complex concepts without dumbing them down, and you write clearly enough that your emails actually get responses from engineers.
- Curiosity about the business side of technology. You're interested in understanding why companies buy, not just what they're building.
- Ownership mentality. You're comfortable operating with autonomy, making judgment calls without a playbook, and learning from what doesn't work.
WHY THIS ROLE IS DIFFERENT
Most AE roles are execution roles. This one is a craft role. You'll build deep product knowledge, learn how high-growth companies architect for scale, and develop commercial skills in an environment where your technical instincts are your biggest competitive advantage. For the right person, this is a rare opportunity to bridge two worlds — and get paid competitively to do it.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Greece
Workplace: OnSite
ROLE HIGHLIGHTS:
- Procurement Manager
- Location: Athens, Greece
- Department: Global Manufacturing Organization
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
The mission of this role is to manage ICEYE’s key supply chain activities at this location.
By owning sourcing and procurement for site-specific activities, onboarding new suppliers, and leading the qualification process alongside quality, regulatory, and legal teams, this role keeps procurement aligned with development milestones, prototyping, and pre-production planning as well as the overall Global Manufacturing strategy of ICEYE.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Oversee sourcing and procurement for site-specific activities from both approved and new suppliers, ensuring compliance with quality, regulatory, and corporate policies.
- Identify, evaluate, and onboard new suppliers as needed to support technical and timeline requirements; lead the supplier qualification process in collaboration with quality, regulatory, and legal teams.
- When working with international, and local suppliers, you will be responsible for coordinating communications and escalation of issues appropriately, ensuring that the supplier correctly remedies the issue
- Coordinate across multiple teams, including Engineering, Manufacturing and Quality teams alongside projects, ensuring that procurement and supply chain inputs align with development milestones, prototyping, and pre-production planning.
- Monitor supply chain risks, lead times, and resource allocation across the engineering portfolio; proactively resolve conflicts and delays.
- Drive best practices in supplier engagement, sourcing documentation, and cost tracking; support continuous improvement of processes and tools.
- Your main tool will be our ERP and MES systems as well as other Microsoft Office applications
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Relevant studies in Logistics, Procurement, International Business, etc
- At least 2 years of experience in a similar role/industry.
- Outstanding computer skills including Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Experience within the aerospace, automotive, semiconductor, or electronic fields with working knowledge of compliance frameworks.
- Strong project management skills, including managing multiple, simultaneous development projects with tight timelines.
- Hands-on experience with ERP and MES systems (e.g., SAP, Oracle, Manufacturo) and project tools (e.g., Jira, Smartsheet, MS Project).
- Fluent spoken and written Greek and English.
NICE TO HAVES:
- Knowledge of computerized inventory management systems (particularly Netsuite, IFS 2004, 2010)
Application Process
- TA Screen
- Hiring Manager Interview
- Home task + task review meeting
- Final Onsite Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us - we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Limassol
Workplace: onsite
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for a motivated and detail-oriented Junior Affiliate Manager (Russian-speaking) to join our team on-site in Limassol.
In this role, you will support the development of our affiliate network for our new product,Affstore, helping to identify, onboard, and maintain relationships with affiliates and partners. You will work closely with the team to assist with partner communications, monitor affiliate performance, and contribute to the day-to-day management of affiliate activities.
This is a great opportunity for someone looking to start or further develop a career in affiliate marketing, gain hands-on experience, and grow in a fast-paced international environment.
If you have experience in marketing, sales, customer support, or another client-facing role and enjoy communicating with people, we’d love to hear from you!
Tasks
• Searching, attracting and onboarding new affiliates for Revenue Share and CPA models in MENA region.
• Daily affiliates hunting.
• Daily processing of incoming leads.
• Manage and develop current Affiliate relations.
• Coordinating payouts for/with accounted affiliates.
• Fraud monitoring.
• Handling inquiries from affiliates and offering them assistance.
• Taking new projects for improving affiliate program as a product as an optional initiative.
• Participating in internal/international affiliate events remotely and offline (meet-ups, conferences, business trips).
• Collecting feedback from affiliates and providing it to Team Lead.
Requirements
Fluency in both English and Russian.
Strong communication and sales skills.
Ability to identify, approach, and build strong relationships with local affiliates, affiliate networks, and agencies.
Nice to have
Forex or other financial vertical experience.
Previous experience in a client-facing role (e.g., marketing, sales, customer support), or a degree in Marketing, Business Administration, International Business.
A pool of trusted affiliates or networks.
We offer
On-site work model in our brand-new office in Limassol;
Health insurance and mental health services;
13th salary and 21 vacation days per year;
Catered lunches in the office;
Tuition reimbursement (kindergartens/schools);
Training and Development opportunities;
Onsite Gym;
Corporate events and workshops;
Bonuses for special events (e.g., child's birth).
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
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ГибридGurgaon, India
УдалённоDublin, Ireland
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Rotterdam, Netherlands; Ability to work remotely initially with a mandatory agreement to relocate to the Netherlands after 4 to 6 months (Full visa sponsorship and relocation support provided), willingness to start on a fixed-term contract during the initial trial period