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Location: Australia; New Zealand About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a well-established provider of outsourced Sales Development Representative (SDR) services, helping businesses build pipeline and generate qualified sales opportunities. The company has proven sales processes, methodologies, and systems designed to help SDRs perform consistently. You'll be joining a mature sales environment with clear expectations, established workflows, and a strong focus on measurable results. Job Summary We’re looking for a motivated Sales Development Representative (SDR) to join an established outbound sales team and generate qualified opportunities for clients in the Australian market. This is a fully remote sales role focused on B2B outbound prospecting, cold calling, lead qualification, and appointment setting. You'll work within an established sales methodology and use Salesforce to manage prospect activity and pipeline. The role is ideal for someone who is confident on the phone, comfortable working toward activity and opportunity targets, and enjoys turning cold prospects into meaningful sales conversations. Key Responsibilities Conduct approximately 50 outbound calls per day to prospective customers. Generate approximately 10 qualified outbound opportunities per month. Prospect and engage potential customers through proactive outbound outreach. Qualify prospects based on predefined criteria and identify genuine sales opportunities. Book meetings and hand qualified opportunities over to the appropriate sales team. Maintain accurate prospect, activity, and opportunity records in Salesforce CRM. Follow established outbound sales processes, scripts, and methodologies while adapting conversations to individual prospects. Consistently work toward individual activity, pipeline, and opportunity KPIs. Follow up with prospects effectively to nurture interest and progress conversations. Collaborate with sales leadership and incorporate coaching and feedback to continuously improve performance. Requirements Previous experience in B2B outbound sales, lead generation, telesales, appointment setting, or an SDR/BDR role. Proven confidence making cold calls and engaging decision-makers. Strong spoken and written English communication skills. Comfortable working toward measurable outbound sales KPIs. Experience using Salesforce or a similar CRM platform. Strong organizational skills and attention to detail when managing prospect activity. Resilient, self-motivated, and comfortable handling objections and rejection. Ability to work independently in a fully remote environment. Availability to work Australian business hours. Reliable computer, internet connection, and professional remote-working setup. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: New Zealand; Australia About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a well-established provider of outsourced Sales Development Representative (SDR) services, helping businesses build pipeline and generate qualified sales opportunities through structured outbound prospecting. The company has developed proven sales processes, methodologies, and systems that give SDRs a clear framework for success. Job Summary We’re looking for a motivated and results-driven Sales Development Representative to join an established sales team. You’ll be responsible for prospecting potential customers, conducting high-quality outbound calls, qualifying prospects, and generating sales opportunities. This remote sales role is ideal for someone who is confident on the phone, comfortable with high-volume prospecting, and motivated by clear performance targets. You’ll work during Australian business hours and use Salesforce to manage prospecting activity, leads, and opportunities. Key Responsibilities Conduct approximately 80 outbound calls per day to prospective customers. Generate a target of approximately 10 qualified outbound opportunities per month. Research and identify relevant prospects within assigned target markets and accounts. Engage decision-makers through confident, consultative outbound conversations. Qualify prospects based on defined criteria and uncover potential business needs. Schedule qualified meetings and create opportunities for the wider sales team. Accurately record calls, prospect information, activities, and outcomes in Salesforce. Follow established outbound sales processes, scripts, and methodologies while adapting conversations to individual prospects. Consistently manage and prioritize your pipeline and follow-up activities. Meet or exceed individual activity and opportunity-generation KPIs. Collaborate with sales leadership and incorporate coaching and feedback to continuously improve performance. Requirements Previous experience in outbound sales, appointment setting, lead generation, telemarketing, or an SDR/BDR role. Strong phone-based prospecting skills and confidence conducting a high volume of outbound calls. Comfortable working toward activity and opportunity-based KPIs. Excellent spoken and written English communication skills. Ability to build rapport quickly and communicate professionally with business decision-makers. Experience using a CRM; Salesforce experience is strongly preferred. Strong organizational and follow-up skills with excellent attention to detail. Resilient, coachable, and comfortable handling objections and rejection. Ability to work independently in a fully remote environment. Availability to work consistently during Australian business hours (AEST/AEDT). Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Lagos, Nigeria Who We Are We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience. The Role Are you inherently curious about our customers? Do you constantly ask “why” behind the data? The Market Intelligence & Insights team is expanding, and we are looking for a highly analytical and customer-obsessed team member to join us as a Market Intelligence & Insights Analyst. In this role, you will work directly with the MI&I Manager to uncover the trends, behaviors, and competitive forces shaping the Nigerian fintech landscape. No prior formal market research experience is required. We will teach you the methodologies, tools, and science of research. What you need to bring is a deep understanding of the business, a passion for solving problems, and an eagerness to learn both quantitative (numbers-driven) and qualitative (people-driven) research. What You Will Do • Assist in the design, scripting, and deployment of customer surveys to measure satisfaction, product usage, and market trends • Help organize and eventually conduct customer interviews, focus groups, and usability tests to understand the “why” behind customer behaviors • Learn to analyze raw data, including survey results and internal metrics, to identify patterns and translate them into actionable insights • Monitor the Nigerian lending and fintech landscape to track competitor products, campaigns, and market positioning • Co-create visually engaging and easy-to-understand reports and presentations for cross-functional teams including Product, Marketing, and Management • Support end-to-end research projects that influence business decisions and strategy Requirements What You Bring Experience & Background • Experience in Customer Experience, Data Analytics, Product, Operations, or related areas is an advantage • Strong understanding of the company’s products, customer base, and operations • No prior formal market research experience is required Skills & Competencies • Insatiable curiosity and a strong desire to understand customer behaviour and market trends • Analytical empathy with the ability to connect data to real customer experiences • Strong written and verbal communication skills with the ability to simplify complex ideas • Strong business acumen and problem-solving ability • High attention to detail and strong organizational skills • Comfortable with basic data manipulation tools such as Excel or Google Sheets • Eagerness to learn quantitative and qualitative research methodologies This Role Is Ideal for You If: • You enjoy asking questions and uncovering insights behind customer behaviour • You are analytical but also customer-focused • You enjoy learning and developing new strategic skills • You are excited about influencing business decisions through research and insights You May Not Enjoy This Role If: • You prefer routine work without exploration or analysis • You struggle with interpreting data or identifying patterns • You are uncomfortable communicating insights or presenting findings • You are not interested in understanding customer behaviour or market dynamics Benefits What’s In It For You: • Opportunity to transition into a strategic, insight-driven role within the business • Hands-on mentorship and exposure to market research methodologies • Opportunity to build highly valuable skills in consumer psychology, data analysis, and market strategy • Exposure to cross-functional teams and business decision-making processes • The chance to directly influence future products, campaigns, and customer experience initiatives • Competitive compensation and growth opportunities within a fast-paced fintech environment

Location: Poznań, Poland; Wrocław, Poland; Łódź, Poland; Lublin, Poland; Szczecin, Poland; Rzeszów, Poland Are you someone who notices the little things others might miss? Do you have a natural curiosity about the AI industry and how machine learning actually works? If so, this could be the perfect opportunity for you Join us as a Data Annotator working on a cutting-edge 3D digital twin project. You will help map and reconstruct electrical distribution networks to help prevent power grid failures and manage critical infrastructure worldwide. What you’ll be doing: Reconstructing 3D power grid networks using point cloud (LiDAR) and map (GIS) data; Placing 3D objects (poles, lines, conductors) to match real-world physical layouts; Aligning original 2D map data with 3D models; Labeling high-resolution drone photos to identify grid components and detect structural defects (e.g., equipment damage or wear). Requirements: Strong spatial reasoning and the ability to easily navigate 3D environments; English B1 (ability to read instructions, watch training videos, and communicate with teammates); High attention to detail, problem-solving skills, and a willingness to learn from feedback; PC/laptop with an Intel i7-11800H (or equivalent/better CPU), dedicated GPU (NVIDIA T1200 or better; RTX 4060 recommended), and 16 GB RAM minimum (32 GB preferred). Will be a plus: Any basic understanding of power grids (poles, transformers, wires) or prior experience with LiDAR data; Background in GIS, Geodesy, Cartography, Land Management, Civil Engineering, or a related field. What we offer: Full-time schedule (9 hours/day, including a 1-hour paid lunch break), with a fixed shift of either 09:00-18:00 or 14:00-23:00 EEST; Standart business hours 09:00/10:00 – 18:00/19:00 Kyiv time; Fully remote work; Supportive management with no bureaucracy; Competitive compensation in USD; Opportunities for long-term professional growth. Who are we? Data is the most vital resource for next-generation spatial engineering and AI applications. Label Your Data has been providing high-quality, secure, and flexible data annotation services across various global industries since 2020. Grab your chance to join us on this innovative 3D digital twin project, and send us your CV in English highlighting your spatial and technical skills. Visit our website: https://labelyourdata.com/ *We celebrate diversity and are proud to be an equal opportunity employer.

Location: Ukraine Project Overview: At Flosum , we build the leading native DevOps, Release Management, and Data Backup solutions for the Salesforce ecosystem. While our core platform is native to Salesforce, we utilize a hyperscale, open-cloud architecture on AWS for key web applications and high-throughput background processing. We are looking for an expert Senior QA Automation Engineer to design, build, and maintain an end-to-end automated testing framework that bridges our AWS cloud web applications and our core Salesforce architecture. This is a mission-critical role where you will ensure the seamless, secure sync of enterprise DevOps data between cloud microservices and Salesforce metadata. What You Will Do: Design and implement an automated testing framework covering both our AWS-hosted web app and our connected Salesforce native workflows. Automate end-to-end user journeys that cross platforms (e.g., actions initiated in our cloud web UI that trigger deployments or metadata backups inside Salesforce). Create stable UI tests for Salesforce Lightning that resist dynamic ID changes and effectively handle Shadow DOM components (using UTAM, Playwright, or enterprise testing tools). Develop robust API automation suites to validate real-time data integrations, webhooks, and secure queues running between AWS and Salesforce. Integrate the automated test suites cleanly into modern Git-based CI/CD pipelines. Requirements Required Experience & Skills: 4+ years in QA Automation Engineering, specifically handling complex enterprise integrations. Deep Salesforce Expertise: Exceptional understanding of Salesforce Lightning architecture, metadata, security models, and developer workflows. Technical Stack: Proficient in code-first automation (Playwright, Cypress, Selenium) OR deep expertise in Salesforce-specific automated testing systems (Provar, ACCELQ, or UTAM framework). API & Database Testing: Expertise in REST API testing and a strong command of SOQL queries for direct Salesforce database verification. DevOps Mindset: Solid experience setting up automated test steps within CI/CD pipelines (GitHub Actions, GitLab, or cloud developer tools).

Location: United Kingdom Project Overview: At Flosum , we build the leading native DevOps, Release Management, and Data Backup solutions for the Salesforce ecosystem. While our core platform is native to Salesforce, we utilize a hyperscale, open-cloud architecture on AWS for key web applications and high-throughput background processing. We are looking for an expert Senior QA Automation Engineer to design, build, and maintain an end-to-end automated testing framework that bridges our AWS cloud web applications and our core Salesforce architecture. This is a mission-critical role where you will ensure the seamless, secure sync of enterprise DevOps data between cloud microservices and Salesforce metadata. What You Will Do: Design and implement an automated testing framework covering both our AWS-hosted web app and our connected Salesforce native workflows. Automate end-to-end user journeys that cross platforms (e.g., actions initiated in our cloud web UI that trigger deployments or metadata backups inside Salesforce). Create stable UI tests for Salesforce Lightning that resist dynamic ID changes and effectively handle Shadow DOM components (using UTAM, Playwright, or enterprise testing tools). Develop robust API automation suites to validate real-time data integrations, webhooks, and secure queues running between AWS and Salesforce. Integrate the automated test suites cleanly into modern Git-based CI/CD pipelines. Requirements Required Experience & Skills: 4+ years in QA Automation Engineering, specifically handling complex enterprise integrations. Deep Salesforce Expertise: Exceptional understanding of Salesforce Lightning architecture, metadata, security models, and developer workflows. Technical Stack: Proficient in code-first automation (Playwright, Cypress, Selenium) OR deep expertise in Salesforce-specific automated testing systems (Provar, ACCELQ, or UTAM framework). API & Database Testing: Expertise in REST API testing and a strong command of SOQL queries for direct Salesforce database verification. DevOps Mindset: Solid experience setting up automated test steps within CI/CD pipelines (GitHub Actions, GitLab, or cloud developer tools).

Location: Serbia Project Overview: At Flosum , we build the leading native DevOps, Release Management, and Data Backup solutions for the Salesforce ecosystem. While our core platform is native to Salesforce, we utilize a hyperscale, open-cloud architecture on AWS for key web applications and high-throughput background processing. We are looking for an expert Senior QA Automation Engineer to design, build, and maintain an end-to-end automated testing framework that bridges our AWS cloud web applications and our core Salesforce architecture. This is a mission-critical role where you will ensure the seamless, secure sync of enterprise DevOps data between cloud microservices and Salesforce metadata. What You Will Do: Design and implement an automated testing framework covering both our AWS-hosted web app and our connected Salesforce native workflows. Automate end-to-end user journeys that cross platforms (e.g., actions initiated in our cloud web UI that trigger deployments or metadata backups inside Salesforce). Create stable UI tests for Salesforce Lightning that resist dynamic ID changes and effectively handle Shadow DOM components (using UTAM, Playwright, or enterprise testing tools). Develop robust API automation suites to validate real-time data integrations, webhooks, and secure queues running between AWS and Salesforce. Integrate the automated test suites cleanly into modern Git-based CI/CD pipelines. Requirements Required Experience & Skills: 4+ years in QA Automation Engineering, specifically handling complex enterprise integrations. Deep Salesforce Expertise: Exceptional understanding of Salesforce Lightning architecture, metadata, security models, and developer workflows. Technical Stack: Proficient in code-first automation (Playwright, Cypress, Selenium) OR deep expertise in Salesforce-specific automated testing systems (Provar, ACCELQ, or UTAM framework). API & Database Testing: Expertise in REST API testing and a strong command of SOQL queries for direct Salesforce database verification. DevOps Mindset: Solid experience setting up automated test steps within CI/CD pipelines (GitHub Actions, GitLab, or cloud developer tools).

Location: Romania Project Overview: At Flosum , we build the leading native DevOps, Release Management, and Data Backup solutions for the Salesforce ecosystem. While our core platform is native to Salesforce, we utilize a hyperscale, open-cloud architecture on AWS for key web applications and high-throughput background processing. We are looking for an expert Senior QA Automation Engineer to design, build, and maintain an end-to-end automated testing framework that bridges our AWS cloud web applications and our core Salesforce architecture. This is a mission-critical role where you will ensure the seamless, secure sync of enterprise DevOps data between cloud microservices and Salesforce metadata. What You Will Do: Design and implement an automated testing framework covering both our AWS-hosted web app and our connected Salesforce native workflows. Automate end-to-end user journeys that cross platforms (e.g., actions initiated in our cloud web UI that trigger deployments or metadata backups inside Salesforce). Create stable UI tests for Salesforce Lightning that resist dynamic ID changes and effectively handle Shadow DOM components (using UTAM, Playwright, or enterprise testing tools). Develop robust API automation suites to validate real-time data integrations, webhooks, and secure queues running between AWS and Salesforce. Integrate the automated test suites cleanly into modern Git-based CI/CD pipelines. Requirements Required Experience & Skills: 4+ years in QA Automation Engineering, specifically handling complex enterprise integrations. Deep Salesforce Expertise: Exceptional understanding of Salesforce Lightning architecture, metadata, security models, and developer workflows. Technical Stack: Proficient in code-first automation (Playwright, Cypress, Selenium) OR deep expertise in Salesforce-specific automated testing systems (Provar, ACCELQ, or UTAM framework). API & Database Testing: Expertise in REST API testing and a strong command of SOQL queries for direct Salesforce database verification. DevOps Mindset: Solid experience setting up automated test steps within CI/CD pipelines (GitHub Actions, GitLab, or cloud developer tools).

Location: Portugal Project Overview: At Flosum , we build the leading native DevOps, Release Management, and Data Backup solutions for the Salesforce ecosystem. While our core platform is native to Salesforce, we utilize a hyperscale, open-cloud architecture on AWS for key web applications and high-throughput background processing. We are looking for an expert Senior QA Automation Engineer to design, build, and maintain an end-to-end automated testing framework that bridges our AWS cloud web applications and our core Salesforce architecture. This is a mission-critical role where you will ensure the seamless, secure sync of enterprise DevOps data between cloud microservices and Salesforce metadata. What You Will Do: Design and implement an automated testing framework covering both our AWS-hosted web app and our connected Salesforce native workflows. Automate end-to-end user journeys that cross platforms (e.g., actions initiated in our cloud web UI that trigger deployments or metadata backups inside Salesforce). Create stable UI tests for Salesforce Lightning that resist dynamic ID changes and effectively handle Shadow DOM components (using UTAM, Playwright, or enterprise testing tools). Develop robust API automation suites to validate real-time data integrations, webhooks, and secure queues running between AWS and Salesforce. Integrate the automated test suites cleanly into modern Git-based CI/CD pipelines. Requirements Required Experience & Skills: 4+ years in QA Automation Engineering, specifically handling complex enterprise integrations. Deep Salesforce Expertise: Exceptional understanding of Salesforce Lightning architecture, metadata, security models, and developer workflows. Technical Stack: Proficient in code-first automation (Playwright, Cypress, Selenium) OR deep expertise in Salesforce-specific automated testing systems (Provar, ACCELQ, or UTAM framework). API & Database Testing: Expertise in REST API testing and a strong command of SOQL queries for direct Salesforce database verification. DevOps Mindset: Solid experience setting up automated test steps within CI/CD pipelines (GitHub Actions, GitLab, or cloud developer tools).

Location: Poland Project Overview: At Flosum , we build the leading native DevOps, Release Management, and Data Backup solutions for the Salesforce ecosystem. While our core platform is native to Salesforce, we utilize a hyperscale, open-cloud architecture on AWS for key web applications and high-throughput background processing. We are looking for an expert Senior QA Automation Engineer to design, build, and maintain an end-to-end automated testing framework that bridges our AWS cloud web applications and our core Salesforce architecture. This is a mission-critical role where you will ensure the seamless, secure sync of enterprise DevOps data between cloud microservices and Salesforce metadata. What You Will Do: Design and implement an automated testing framework covering both our AWS-hosted web app and our connected Salesforce native workflows. Automate end-to-end user journeys that cross platforms (e.g., actions initiated in our cloud web UI that trigger deployments or metadata backups inside Salesforce). Create stable UI tests for Salesforce Lightning that resist dynamic ID changes and effectively handle Shadow DOM components (using UTAM, Playwright, or enterprise testing tools). Develop robust API automation suites to validate real-time data integrations, webhooks, and secure queues running between AWS and Salesforce. Integrate the automated test suites cleanly into modern Git-based CI/CD pipelines. Requirements Required Experience & Skills: 4+ years in QA Automation Engineering, specifically handling complex enterprise integrations. Deep Salesforce Expertise: Exceptional understanding of Salesforce Lightning architecture, metadata, security models, and developer workflows. Technical Stack: Proficient in code-first automation (Playwright, Cypress, Selenium) OR deep expertise in Salesforce-specific automated testing systems (Provar, ACCELQ, or UTAM framework). API & Database Testing: Expertise in REST API testing and a strong command of SOQL queries for direct Salesforce database verification. DevOps Mindset: Solid experience setting up automated test steps within CI/CD pipelines (GitHub Actions, GitLab, or cloud developer tools).

Location: Netherlands Project Overview: At Flosum , we build the leading native DevOps, Release Management, and Data Backup solutions for the Salesforce ecosystem. While our core platform is native to Salesforce, we utilize a hyperscale, open-cloud architecture on AWS for key web applications and high-throughput background processing. We are looking for an expert Senior QA Automation Engineer to design, build, and maintain an end-to-end automated testing framework that bridges our AWS cloud web applications and our core Salesforce architecture. This is a mission-critical role where you will ensure the seamless, secure sync of enterprise DevOps data between cloud microservices and Salesforce metadata. What You Will Do: Design and implement an automated testing framework covering both our AWS-hosted web app and our connected Salesforce native workflows. Automate end-to-end user journeys that cross platforms (e.g., actions initiated in our cloud web UI that trigger deployments or metadata backups inside Salesforce). Create stable UI tests for Salesforce Lightning that resist dynamic ID changes and effectively handle Shadow DOM components (using UTAM, Playwright, or enterprise testing tools). Develop robust API automation suites to validate real-time data integrations, webhooks, and secure queues running between AWS and Salesforce. Integrate the automated test suites cleanly into modern Git-based CI/CD pipelines. Requirements Required Experience & Skills: 4+ years in QA Automation Engineering, specifically handling complex enterprise integrations. Deep Salesforce Expertise: Exceptional understanding of Salesforce Lightning architecture, metadata, security models, and developer workflows. Technical Stack: Proficient in code-first automation (Playwright, Cypress, Selenium) OR deep expertise in Salesforce-specific automated testing systems (Provar, ACCELQ, or UTAM framework). API & Database Testing: Expertise in REST API testing and a strong command of SOQL queries for direct Salesforce database verification. DevOps Mindset: Solid experience setting up automated test steps within CI/CD pipelines (GitHub Actions, GitLab, or cloud developer tools).

Location: Belgium Project Overview: At Flosum , we build the leading native DevOps, Release Management, and Data Backup solutions for the Salesforce ecosystem. While our core platform is native to Salesforce, we utilize a hyperscale, open-cloud architecture on AWS for key web applications and high-throughput background processing. We are looking for an expert Senior QA Automation Engineer to design, build, and maintain an end-to-end automated testing framework that bridges our AWS cloud web applications and our core Salesforce architecture. This is a mission-critical role where you will ensure the seamless, secure sync of enterprise DevOps data between cloud microservices and Salesforce metadata. What You Will Do: Design and implement an automated testing framework covering both our AWS-hosted web app and our connected Salesforce native workflows. Automate end-to-end user journeys that cross platforms (e.g., actions initiated in our cloud web UI that trigger deployments or metadata backups inside Salesforce). Create stable UI tests for Salesforce Lightning that resist dynamic ID changes and effectively handle Shadow DOM components (using UTAM, Playwright, or enterprise testing tools). Develop robust API automation suites to validate real-time data integrations, webhooks, and secure queues running between AWS and Salesforce. Integrate the automated test suites cleanly into modern Git-based CI/CD pipelines. Requirements Required Experience & Skills: 4+ years in QA Automation Engineering, specifically handling complex enterprise integrations. Deep Salesforce Expertise: Exceptional understanding of Salesforce Lightning architecture, metadata, security models, and developer workflows. Technical Stack: Proficient in code-first automation (Playwright, Cypress, Selenium) OR deep expertise in Salesforce-specific automated testing systems (Provar, ACCELQ, or UTAM framework). API & Database Testing: Expertise in REST API testing and a strong command of SOQL queries for direct Salesforce database verification. DevOps Mindset: Solid experience setting up automated test steps within CI/CD pipelines (GitHub Actions, GitLab, or cloud developer tools).

Location: Belarus Project Overview: At Flosum , we build the leading native DevOps, Release Management, and Data Backup solutions for the Salesforce ecosystem. While our core platform is native to Salesforce, we utilize a hyperscale, open-cloud architecture on AWS for key web applications and high-throughput background processing. We are looking for an expert Senior QA Automation Engineer to design, build, and maintain an end-to-end automated testing framework that bridges our AWS cloud web applications and our core Salesforce architecture. This is a mission-critical role where you will ensure the seamless, secure sync of enterprise DevOps data between cloud microservices and Salesforce metadata. What You Will Do: Design and implement an automated testing framework covering both our AWS-hosted web app and our connected Salesforce native workflows. Automate end-to-end user journeys that cross platforms (e.g., actions initiated in our cloud web UI that trigger deployments or metadata backups inside Salesforce). Create stable UI tests for Salesforce Lightning that resist dynamic ID changes and effectively handle Shadow DOM components (using UTAM, Playwright, or enterprise testing tools). Develop robust API automation suites to validate real-time data integrations, webhooks, and secure queues running between AWS and Salesforce. Integrate the automated test suites cleanly into modern Git-based CI/CD pipelines. Requirements Required Experience & Skills: 4+ years in QA Automation Engineering, specifically handling complex enterprise integrations. Deep Salesforce Expertise: Exceptional understanding of Salesforce Lightning architecture, metadata, security models, and developer workflows. Technical Stack: Proficient in code-first automation (Playwright, Cypress, Selenium) OR deep expertise in Salesforce-specific automated testing systems (Provar, ACCELQ, or UTAM framework). API & Database Testing: Expertise in REST API testing and a strong command of SOQL queries for direct Salesforce database verification. DevOps Mindset: Solid experience setting up automated test steps within CI/CD pipelines (GitHub Actions, GitLab, or cloud developer tools).

Location: United States The Opportunity We are a bootstrapped, profitable enterprise SaaS company at $30M ARR with a clear trajectory to $100M. We have built the only 100% natively-architected platform in our ecosystem for DevSecOps, Data Protection, and Security—serving Fortune 500 enterprises across regulated industries including financial services, healthcare, government, and hospitality. Our customer base includes household-name brands, and our five-product portfolio creates significant expansion and cross-sell opportunity. We are not looking for a CRO who will spend six months “assessing the landscape.” We need a proven operator who has personally scaled a SaaS business from $20–40M to $100M+ ARR, who understands that profitable growth is non-negotiable, and who can build and execute a revenue engine that compounds quarter over quarter. This is a company built by missionaries, not mercenaries—and we expect the same from our CRO. The Product Portfolio Our platform consists of five integrated product lines, all built 100% natively within the Salesforce ecosystem. This native architecture is a core competitive differentiator—no external servers, no third-party middleware, no security exposure points: DevOps — End-to-end release management, version control, CI/CD, and automated deployments for Salesforce environments. Designed for enterprise-scale complexity with full audit trails and compliance controls. Backup & Archive — Complete data protection with automated backup scheduling, granular recovery, and intelligent archival capabilities that help enterprises manage data lifecycle and reduce storage costs. Trust Center (Security & Compliance) — Proactive security scanning, vulnerability detection, and compliance monitoring that gives regulated enterprises real-time visibility into the health and security posture of their Salesforce environments. Data Seeding — Intelligent test data management that enables enterprises to create realistic, anonymized datasets for sandbox and development environments without exposing production data. DevOps for Veeva — Purpose-built release management for life sciences organizations running Veeva CRM on the Salesforce platform, addressing the unique regulatory and validation requirements of pharmaceutical and biotech companies. The company has also integrated AI-powered capabilities into the platform, enabling intelligent automation across the DevOps lifecycle. The multi-product portfolio creates a powerful land-and-expand motion: the average deal size is increasing, and the cross-sell opportunity across the five product lines is substantial and largely untapped. Requirements Core Responsibilities Revenue Strategy & Execution Own the full revenue number: new business, expansion, renewal, and retention across all segments (Enterprise, Mid-Market, and emerging PLG). Design and execute the go-to-market strategy to scale from $30M to $100M ARR within 3–4 years while maintaining profitability. Build and operationalize a quarterly planning cadence with bottoms-up forecasting, pipeline coverage models, and segment-level unit economics tracking. Establish minimum deal size thresholds and systematically prune low-value accounts that dilute team capacity and drag down margins. Drive cross-sell and upsell motions across the five-product portfolio, increasing average contract value and multi-product adoption rates. Pipeline & Demand Generation Build a scalable, multi-channel demand generation engine spanning outbound prospecting, content marketing, digital campaigns, events, partner referrals, and product-led growth. Own pipeline coverage ratios and ensure 3–4x pipeline-to-quota coverage at all times across segments. Implement rigorous pipeline inspection and deal management processes with weekly forecasting reviews, stage-gate criteria, and data-driven coaching. Personally engage in strategic pipeline development for enterprise accounts, including executive-to-executive relationship building. Product-Led Growth & Innovation Design and execute a PLG motion that creates a self-service entry point into the platform, converting free or low-cost users into enterprise contracts. Build the instrumentation, analytics, and product-sales handoff processes required to identify and convert PLG-qualified leads into sales-assisted opportunities. Develop innovative go-to-market strategies that differentiate the company from competitors relying on traditional sales motions, including community-led growth and ecosystem-based strategies. Enterprise Sales & Large Deal Execution Personally lead and close strategic enterprise deals with Fortune 500 accounts, particularly in regulated industries with complex procurement and compliance requirements. Penetrate large enterprise accounts through multi-threaded relationships, executive sponsorship, and value-based selling that ties platform outcomes to business-critical KPIs. Build and manage a structured enterprise deal process including discovery frameworks, mutual close plans, executive business reviews, and competitive displacement playbooks. Develop an account-based strategy for the top 50 target accounts with dedicated pursuit plans, relationship maps, and executive engagement cadences. Customer Retention & Expansion Drive gross revenue retention from current levels to 92%+ through proactive customer health monitoring, risk identification, and executive intervention processes. Own the net revenue retention number, targeting 110%+ through systematic expansion and cross-sell into the installed base. Establish executive-level relationships with top accounts, ensuring strategic alignment and long-term partnership positioning. Implement a structured customer lifecycle management process from onboarding through renewal, with clear ownership, milestones, and escalation paths. Global Team Leadership Lead and scale a global revenue organization encompassing Sales (Enterprise and Mid-Market), Marketing (Demand Gen, Product Marketing, Field Marketing), Business Development (SDR/BDR), Customer Success, and Revenue Operations. Build a performance-driven culture with clear accountability, transparent metrics, and a low-tolerance approach to underperformance—while maintaining a supportive, coaching-oriented environment for top performers. Recruit, develop, and retain A-level talent across all revenue functions, with a particular emphasis on hiring missionaries who demonstrate ownership mentality and independent judgment. Manage distributed teams across time zones with disciplined operating rhythms, clear communication protocols, and consistent performance management. Unit Economics & Profitable Growth Maintain and improve unit economics as the company scales: CAC payback under 18 months, LTV-to-CAC ratio above 3x, and gross margins consistent with best-in-class SaaS benchmarks. Make resource allocation decisions based on data, not instinct—investing in segments, channels, and motions that demonstrate efficient returns and pulling back from those that do not. Provide the CEO and board with clear, honest reporting on revenue performance, pipeline health, retention trends, and forward-looking indicators. Required Qualifications Proven track record scaling a B2B SaaS company from $20–40M to $100M+ ARR as CRO, VP of Sales, or equivalent revenue leadership role. Direct, personal experience closing six- and seven-figure enterprise deals with Fortune 500 or equivalent large enterprise customers. Experience leading a global, multi-functional revenue organization including Sales, Marketing, and Business Development with 50+ total team members. Demonstrated ability to build and operate a demand generation engine that produces predictable, inspectable pipeline across multiple channels. Deep understanding of modern SaaS unit economics including CAC, LTV, payback period, gross margin, GRR, and NRR—with evidence of running a profitable or capital-efficient operation. Experience implementing or scaling a product-led growth motion alongside traditional enterprise sales. Track record of improving gross revenue retention to 90%+ and net revenue retention to 110%+ at scale. Experience selling into regulated industries (financial services, healthcare, government, life sciences) with complex compliance and security requirements. Minimum 15 years of progressive revenue leadership experience, with at least 5 years in a CRO or equivalent role. Strongly Preferred Experience in the Salesforce ecosystem or adjacent enterprise platform ecosystems. Background in DevOps, DevSecOps, or developer tools with an understanding of how technical buyers evaluate and adopt platform solutions. Experience at a bootstrapped or capital-efficient company (not solely venture-backed hypergrowth environments where profitability was not a constraint). Familiarity with multi-product portfolio selling and the orchestration of cross-sell and land-and-expand motions. Experience building and leveraging executive communities or advisory boards as a strategic GTM channel. History of competitive displacement wins against well-funded or market-leading competitors. This role is not for everyone. It is for someone who has done this before—not someone who believes they can figure it out. It is for someone who runs toward problems, not away from them. Someone who holds themselves to a higher standard than anyone else could impose. Someone who understands that in a bootstrapped, profitable company, every decision carries real weight and every dollar matters. If you are that person, we want to hear from you. Benefits Competitive compensation,  incentive structure, and company equity Daily coaching, mentorship, and growth opportunity Remote-first team! Be part of a global, mission-driven team Learn from top leaders in Salesforce DevOps and SaaS sales Work on exciting challenges in a rapidly growing industry Unlimited Flex Time Off Plan + All Major holidays Compensation & Structure Compensation will be commensurate with experience and structured to reward performance: Competitive base salary reflecting the CRO-level scope and enterprise SaaS benchmarks. Significant performance-based variable compensation tied to bookings, retention, and profitability targets—not vanity metrics. Equity participation with meaningful upside tied to the $30M-to-$100M growth trajectory. Clear quarterly milestone structure with transparent measurement and payout criteria.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Vendor Operations & Governance Specialist. About the job We are seeking a results-driven Vendor Operations & Governance Specialist to oversee and optimize our global vendor partnerships. In this role, you will serve as the direct operational bridge and governance link between Twilio and our partner sites ensuring third-party contact centers consistently exceed Service Level Agreements (SLAs), quality standards, and operational benchmarks. Working alongside our Global Workforce Management (WFM) team, you will establish operational rigor, lead vendor performance reviews, and audit site operations. The ideal candidate is an analytical and influential leader capable of driving vendor accountability, mitigating operational risks, and translating vendor performance data into actionable strategic insights for senior leadership. Responsibilities In this role, you’ll: Day-to-Day Vendor Operations & Performance Own daily operational execution, Service Level Agreement (SLA) compliance, quality scores, and site performance across partner-managed queues. Drive partner sites to exceed core operational metrics, including, productivity, Customer Satisfaction KPIs: CSAT/CES, Quality Assurance, and Average Handle Time (AHT). Lead daily vendor huddles, intraday performance tracking, and weekly operational performance reviews (WBR). Institute monthly Root Cause & Action Plan (RCAP) processes to eliminate operational bottlenecks and customer friction points. Conduct bi-weekly cross-site calibration sessions with internal Quality and Training teams. Vendor Relationship & Operational Governance Serve as the primary operational point of contact for vendor leadership, establishing clear accountability routines. Operationalize Twilio’s  core values ("Wear the Customer’s Shoes") across partner sites through daily routines, coaching, and onboarding excellence. Audit site culture, agent sentiment, and leadership-to-agent ratios to keep site attrition below target thresholds. Partner closely with the WFM Manager to ensure headcount alignment, ramp execution, and interval coverage match operational needs. Talent Pool & Pipeline Optimization Evaluate and recommend optimal geographical talent pools and partner site profiles for operational scaling or re-allocation. Collaborate with vendor recruitment teams to refine candidate profiles, ensuring alignment with API-driven support and complex technical workloads. Partner with vendor sites to ensure comprehensive and consistent new-hire and multi-skill onboarding, including training readiness, execution and successful completion. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years in Vendor Site/Contact Center Operations: Direct experience managing vendor relationships and multi-channel support operations (min. 100+ FTE footprint). Operational Governance Focus: Strong background in delivering results, site audit routines, performance scorecards, calibration routines, continuous improvement frameworks and structured governance routines (QBRs/MBRs/scorecards). WFM & Cross-Functional Alignment: Fluency in workforce management concepts (occupancy, shrinkage, schedule adherence) to effectively collaborate with the internal WFM team. Domain & System Experience: Background in developer-first or SaaS platforms, API-driven support workloads, and experience with systems like Zendesk, Twilio Flex, Looker, or Tableau. Cross-Functional Process and Workflow Design: Demonstrated ability to build operational excellence, SOPs, drive and influence standardization without direct authority, and communicate complex operational data to executive leadership. Location This role will be remotely located in the United States. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until October 5th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Platform Engineer (AI & Automation) at OnePay, you are the technical force responsible for transforming AI strategy into production reality. You will embed within cross-functional teams to design, build, and deploy the agentic systems and intelligent tooling that automate complex workflows and 10X their impact. WHAT YOU’LL DO - Operate as an AI-native engineer, utilizing tools like Cursor and Claude Code to rapidly prototype, deploy, and ship production-grade AI agents and automation workflows that solve high-stakes business problems in cross-functional organizations. - Lead structured discovery sessions with business stakeholders and Subject Matter Experts to surface requirements, assess feasibility, and translate manual processes into clear, performant technical specifications and agentic architectures. - Build, maintain, and secure robust integrations between the core SaaS stack and custom AI services, instrumenting monitoring, guardrails, and evaluation frameworks to ensure all AI-driven workflows are accurate, compliant (including PII handling and audit logging), and resilient at scale. - Act as a technical force multiplier by empowering and educating internal partners to adopt AI-first mindsets, and create reusable playbooks, architecture decision records, and handoff documentation to enable teams to maintain and extend what you build. YOU BRING - 5+ years of professional engineering experience shipping production code to write clean, maintainable, and well-tested code. - Hands-on expertise with modern AI tooling, including LLM APIs, agent frameworks (LangGraph, Claude SDK), developer tools (Cursor/Claude Code), MCP server development, and familiarity with LLM evaluation techniques (prompt regression testing, human-in-the-loop review, and automated eval pipelines). - Systems integration experience, including a working knowledge of REST APIs, data pipelines (SQL), and cloud infrastructure (GCP/AWS). - A "Product Mindset"—proactively finding friction points, designing solutions, and presenting trade-offs to all audiences—along with the drive and proactivity to "walk across org lines" to get things done. TOOLS WE USE We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Los Angeles, California Workplace: OnSite Who We Are X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility. Today, XDS is quiet no more. XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about. X-LAB is the new inflection point for the category. We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers. Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders. That is what makes this moment exciting. Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time. Are you ready to ride ahead of the pack? Learn more at https://xds.co/https://xlabbikes.com See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY _____________________________________________________ About the role X-LAB is seeking a customer-focused and technically minded Customer Service Agent to join our growing Support team. You’ll be a primary point of contact for riders and dealers, helping resolve questions about X-LAB bicycles, parts and accessories, warranties, orders,, and services. This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to resolve customer issues and communicate recurring product feedback. This position follows a Saturday-through-Wednesday hybrid schedule, with Thursdays and Fridays off. What You’ll Do - Provide professional customer and dealer support through Zendesk, phone, and website live chat. - Assist with product questions, bicycle setup, technical troubleshooting, warranty inquiries, orders, returns, replacement parts, and product registration. - Conduct inbound and outbound technical support calls with customers and dealers. - Diagnose mechanical, electronic, and product-related issues using approved troubleshooting procedures. - Collect relevant information, photos, videos, serial numbers, and troubleshooting results needed to evaluate support and warranty cases. - Escalate technical, warranty, safety, and product-quality concerns to the appropriate internal teams while maintaining ownership of customer communication. - Accurately document customer interactions, troubleshooting steps, decisions, and resolutions in Zendesk. - Identify recurring product issues and report customer feedback to Product, Engineering, Warranty, and After-Sales teams. - Contribute to Support Center articles, FAQs, troubleshooting guides, templates, and internal knowledge resources. - Meet established service-level expectations, including first-response and resolution targets. - Provide dependable weekend coverage during the assigned Saturday through Wednesday and occasional holiday schedule. You’re a Great Fit With: - 2+ years of experience in customer service, technical support, or a related customer-facing role. - Excellent written and verbal communication skills with strong troubleshooting and problem-solving abilities. - Experience using Zendesk or other customer support platforms. - Being able to work in a Saturday - Wednesday schedule (hybrid) - Strong experience handling customer conversations over email, live chat, and phone. You’re a Spectacular Fit With: - Previous experience working in the bicycle industry, bike retail, or technical bicycle support. - Passion for cycling with strong knowledge of bicycle components, assembly, maintenance, and troubleshooting. - Experience supporting e-bikes, electronic shifting systems, or bicycle warranty programs. Success Metrics - Achieving a 2-hour first-response rate of 90% or higher during business hours. - Achieving a 48-hour resolution rate of 90% or higher for standard customer inquiries and support cases. - Maintaining strong Customer Satisfaction scores through professional, accurate, and empathetic support. - Accurately documenting customer interactions, troubleshooting findings, and resolutions in Zendesk. - Escalating urgent technical, safety, warranty, and product-quality issues promptly. - Identifying recurring product trends and providing actionable feedback to internal teams. - Contributing to continuous improvements in support documentation, troubleshooting processes, and the X-LAB Support Center. _____________________________________________________   Our Compensation and Benefits - Competitive hourly pay - Generous time off policy - Hybrid-remote work with recurring visits to our office space in beautiful Santa Monica, California Equal Opportunity XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Principal Solutions Engineer, Acceleration, you’ll help define how 1Password brings emerging technologies to market. Working across Product Management, Product Marketing, Enablement, Engineering, Sales, Customer Success, and strategic customers, you’ll validate new capabilities, shape product direction through field feedback, and turn what works into repeatable customer-facing motions. Your work will help customers adopt innovations that strengthen secure access for people, machines, and artificial intelligence (AI) agents while advancing 1Password’s mission to make secure access simpler. Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 8+ years of experience in customer-facing technical roles within enterprise Business-to-Business Software as a Service (B2B SaaS), including leading initiatives beyond an individual sales territory. - A track record of translating emerging technologies into customer value, repeatable field motions, and clear recommendations that shape product or go-to-market direction. - Experience partnering effectively with Product Management, Engineering, Product Marketing, and other cross-functional teams to validate capabilities and incorporate customer feedback. - Strong executive communication, storytelling, and presentation skills, with the ability to influence audiences ranging from technical practitioners to senior executives, analysts, and strategic partners. - Deep knowledge of modern identity architectures and developer or AI-powered workflows, including Open Authorization (OAuth), OpenID Connect (OIDC), System for Cross-domain Identity Management (SCIM), application programming interfaces (APIs), Model Context Protocol (MCP), continuous integration and continuous delivery (CI/CD), infrastructure automation, AI agents, and modern cloud platforms. - Experience with Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition (MEDDPICC), or a similar enterprise sales methodology, along with the ability to work autonomously and influence without direct authority. Bonus points for: - Experience with private previews, beta programs, or early-stage products; technical enablement and customer-facing content; or domains such as Artificial Intelligence Security (AI Security), Developer Security, Privileged Access, Software as a Service (SaaS) Manager, or Unified Access Management is preferred. - A track record of public speaking, technical writing, podcasts, analyst engagements, or other forms of technical thought leadership is also valued. What you can expect: - Lead technical validation for emerging products, strategic initiatives, and incubating technologies from early development through general availability. - Partner with Product Management, Product Marketing, and Engineering to shape product direction and turn field feedback into actionable recommendations. - Build repeatable discovery frameworks, demonstrations, technical messaging, reference architectures, and implementation guidance for the global Solutions Engineering organization. - Design and deliver technical enablement, including workshops, labs, certifications, and playbooks that help Solutions Engineers confidently support new capabilities. - Lead strategic customer engagements, private previews, beta programs, and early-adopter initiatives, providing executive-level technical guidance and influencing customer outcomes. - Identify emerging market opportunities and represent 1Password through executive briefings, conferences, webinars, podcasts, customer events, and industry content. - Mentor Solutions Engineers and lead cross-functional initiatives that accelerate adoption, strengthen technical excellence, and scale what works across the organization. USA-based roles only: The annual base salary for this role is between $171,000 USD and $248,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $170,000 CAD and $247,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.