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Location: United States + International (Remote) GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find. Summary GiveWell is seeking a Senior Vaccination Researcher to help us direct tens of millions of dollars annually to the most cost-effective vaccination programs that we can find. You will have an outsized influence on our funding decisions and help us save and improve lives on a global scale. Our vaccination grantmaking is focused on increasing coverage of routine immunization in children under the age of two in areas with high burden of vaccine-preventable disease. This has included supporting targeted outreach and mobile vaccination, demand-side incentives, and support for malaria vaccine rollout. In the future, we may expand into new areas such as campaigns, subsidizing vaccine procurement, supply chain support, surveillance and outbreak response, and R&D for vaccines or vaccine delivery technology. Vaccination is one of our fastest-growing areas, from $12 million in 2024 to $50 million in 2025 and more than $70 million expected in 2026. As a Senior Vaccination Researcher, you’ll create and lead ambitious research agendas related to our portfolios of work and answer complex questions that will inform GiveWell’s grantmaking decisions. The researchers on our team combine rigorous evidence review, cost-effectiveness modeling, and thoughtful judgment. We’re open to a wide variety of professional development pathways depending on your preferences and our needs. The role You will be joining a small grantmaking team to contribute to our ambitious research agenda on vaccination. You’ll sift through the countless questions we could try to answer, and home in on those that matter most. You’ll also communicate externally about your work and mentor and advise other researchers on the team. You will shape a research agenda that brings rigor and creativity to the thorniest questions the GiveWell vaccination team faces. Your work will combine empirical evidence review and critical synthesis, cost-effectiveness modeling, discussions with subject matter experts, understanding of the broader context, and your own judgment. What you might work on in your first year: How should GiveWell’s portfolio of investments change in response to new technologies and shifts in government or funder resources and priorities? What are the most promising opportunities for grant-making in areas such as surveillance and outbreak response and R&D for vaccines or vaccine delivery technology? How should we prioritize those relative to current core areas? How can we improve our methods for evaluating the impact of programs on vaccination coverage? How can we collect more useful data and combine various sources of information to generate a holistic picture of which programs to expand and which to exit? What are the core differences between GiveWell's cost-effectiveness model and other vaccine cost-effectiveness models and what learnings from the external models should we apply to our model? What is the best design for a study to improve available estimates of the impact of key childhood vaccines on disease-specific mortality or all-cause mortality? The Senior Vaccination Researcher will help shape a major annual grantmaking portfolio, own grant investigations end-to-end (from research question through grant recommendation), and represent GiveWell to external counterparts. You'll have significant latitude to propose new areas of work. Team structure Our research department has over 60 people, and is currently organized into seven teams: Five of the teams (Livelihoods, Malaria, Nutrition, Vaccination, and Water) focus on specific areas of grantmaking. The New Areas team focuses on interventions in domains that are new to GiveWell. The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work. The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing. There are currently four people on our vaccination team. Team values We think our research team has unique qualities: We care deeply and centrally about finding and sharing truth. Truth-seeking is one of our core values . We post our mistakes and we prize our team members who keep our culture of free-flowing feedback strong. We are independent. We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs. We don’t waste time. Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions. Lean research team = huge personal impact. In 2026, our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future. We work well together. Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly. About you We expect the Senior Vaccination Researcher to have A quantitatively oriented advanced degree (e.g., in epidemiology, statistics, economics or related fields) Substantial professional experience in the vaccination landscape (broadly defined). This could include experience in epidemiological or health economics modeling, and/or in program implementation or funding. We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality: GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact. You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny. You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s. You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels. You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks. You love a gnarly problem . You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned. You constantly assess whether you and the team are working on the most important things. If you’re interested in working on GiveWell’s research team but don’t have vaccination expertise, consider applying to our generalist Senior Researcher role. The details Compensation: We set salaries using a location-based tier system. Our pay for this role: NYC or the San Francisco Bay Area: $308,000. All other U.S. locations: $280,000. International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency. We can share a precise figure upon request after the first work trial stage. Benefits: Our benefits include: Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents) Four weeks of paid time off per year, plus a one week organization-wide summer break 16 weeks of fully paid parental leave Ergonomic home workstations or coworking space memberships Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff) Countries we can hire from: GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for. Visa sponsorship: The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas. Why we work this way: Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals. Flexibility: We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another. Travel: Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend whole-org and department retreats 3 times per year to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting family or other obligations. Start date: We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date. Miscellaneous details: Please apply to only one Senior Researcher posting. If you have deep expertise in this area, this pod-specific role is the right fit. If not, there's no need to apply here — our generalist Senior Researcher role is designed for strong researchers who don't have a single specialization, and you don't need to apply to both. Applying to the generalist role won't put you at any disadvantage! Please note that our hiring process consists of the same work trials for the following roles: Researcher, Senior Researcher, Senior Cross-Cutting Researcher, Senior Livelihoods Researcher, Senior Malaria Researcher, Senior New Areas Researcher, Senior Nutrition Researcher, Senior Vaccination Researcher, and Senior Water Researcher. If, within the last year, you applied and were rejected for one of these roles, you should hold off on applying to the other roles, unless explicitly asked to do so by a member of our team. If you're interested in all of these roles, please just apply once and note in your application that you'd like to be considered for the other roles, too. After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our FAQs page . We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible. We have a strong preference for full-time applicants, but we’ll consider applications for part-time work. We aren’t interested in reviewing applications for contract or project-based work at this time. If we settle on an application deadline, we’ll write it in bold here. If you’re on our website job posting and don’t see a deadline, there is no deadline. If you’re reading this on an external job board and don’t see a deadline, you should double-check on our website . You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions. About GiveWell GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our giving funds enable donors to contribute to the most impactful and cost-effective programs our researchers identify. GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than 340,000 lives . GiveWell is most well-known for recommending a small number of Top Charities , which currently support seasonal malaria chemoprevention , insecticide-treated nets , vaccine incentivization , and vitamin A supplementation . However, most of our research capacity and grantmaking is devoted to cost-effective opportunities outside of those programs . GiveWell grants have: Helped governments navigate changes to the funding landscape and implement high-impact health programs, like HIV/syphilis screening and treatment for pregnant people in Zambia and Cameroon. Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the Clinton Health Access Initiative’s Incubator to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we funded a program to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program. Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like healthcare support and malnutrition treatment in northern Cameroon. Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support treatment of clubfoot and to evaluate the program . Tested our assumptions and refined our understanding through further research and data collection, including improved estimates of disease burden and studies on the effect of water chlorination on mortality and the impact of a tree-planting program on farmers’ income . We make our reasoning public and transparent so others can challenge it (sometimes we even pay people to point out our errors ). We go to unusual lengths to check our assumptions and assess our impact, including funding research to address our uncertainties and gathering independent monitoring and evaluation data about the programs we support. We change our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s recent interview with GiveWell’s co-founder and CEO Elie Hassenfeld. Additional information We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway. GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records. By submitting an application, you acknowledge that you have read and consent to GiveWell's Privacy Statement for Applicants . By completing an application exercise, you acknowledge and assent to GiveWell's Work Trial Policy .

Location: Philippines About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a skilled SEO Specialist to join a growing international team. In this remote role, you will support ongoing digital growth initiatives by contributing to organic search performance and online visibility efforts. This opportunity is ideal for someone with 2+ years of SEO experience who enjoys working in a fast-paced, collaborative environment and wants to continue developing their expertise across multiple areas of search engine optimization. Key Responsibilities Conduct keyword research and competitor analysis to identify ranking opportunities Optimize website pages for on-page SEO (meta tags, headings, internal linking, content optimization) Support technical SEO improvements (site audits, crawl errors, indexing issues, page speed) Assist in developing and executing link-building strategies Monitor organic traffic, rankings, and performance metrics using SEO tools Collaborate with content writers to create SEO-driven content briefs Track Google algorithm updates and adjust strategies accordingly Prepare monthly SEO performance reports with insights and recommendations Work closely with marketing and development teams to implement SEO best practices Requirements Minimum 5+ years of hands-on SEO experience (agency or in-house) Strong understanding of on-page and technical SEO fundamentals Experience with tools such as Google Analytics (GA4), Google Search Console, Ahrefs, SEMrush, or Screaming Frog Proven ability to improve organic rankings and traffic Familiarity with CMS platforms (WordPress, Shopify, Webflow, or similar) Basic understanding of HTML and site structure Strong analytical and problem-solving skills Excellent written and verbal English communication skills Ability to work independently in a remote work environment Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: South Africa; Philippines; United States; United Kingdom; Canada; Spain About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We’re hiring a skilled Automation Engineer to help design, build, and optimize scalable workflows that improve business efficiency and eliminate repetitive tasks. This is a great opportunity for someone passionate about process improvement, systems integration, and building automation solutions that create real business impact. You’ll work with modern tools and platforms to connect systems, streamline operations, and support cross-functional teams. Experience with workflow automation platforms such as n8n is highly valued, though candidates with broader automation experience are also encouraged to apply. Key Responsibilities Design, build, and maintain automated workflows across internal and client-facing systems. Integrate platforms and tools using APIs, webhooks, and automation frameworks. Create scalable solutions that reduce manual work and improve operational efficiency. Develop and optimize workflow logic using tools such as n8n, Zapier, Make, or similar automation platforms. Collaborate with operations, sales, support, and product teams to understand workflow requirements. Monitor automation performance, troubleshoot issues, and continuously improve processes. Document systems, workflows, and implementation processes clearly. Support data synchronization and process automation across CRMs, communication tools, and business applications. Requirements Proven experience in workflow automation, systems integration, or automation engineering roles. Strong understanding of APIs, webhooks, JSON, and third-party system integrations. Experience with automation platforms such as n8n , Zapier, Make, Workato, or similar tools. Ability to troubleshoot complex workflows and identify process improvements. Familiarity with CRM systems and business productivity tools. Basic scripting knowledge (JavaScript, Python, or similar) is a strong advantage. Strong analytical thinking and problem-solving abilities. Excellent communication skills and ability to work independently in a remote environment. Experience working with AI tools, automation agents, or no-code/low-code systems is a plus. Benefits 💻 Fully Remote: Work from anywhere with international teams 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals 🚀 Work with innovative companies adopting cutting-edge technology. 📈 Long-term career progression and growth opportunities. 🧠 Exposure to automation platforms, AI tools, and emerging technologies. 🤝 Collaborative international team environment. 🎯 Opportunity to build high-impact systems used across multiple departments.

Location: India; Pakistan; North Macedonia; Bulgaria; Romania; Bosnia and Herzegovina About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We’re hiring an experienced Automation Engineer for an exciting remote opportunity with innovative companies building scalable systems and operational workflows. This role is ideal for someone with 2+ years of experience creating automations, integrating systems, and streamlining business processes across sales, operations, customer support, and internal workflows. You’ll work with modern automation platforms and tools to build solutions that eliminate repetitive tasks, improve efficiency, and create seamless integrations across multiple business systems. Key Responsibilities Design, build, test, and maintain automated workflows and business process automations. Develop integrations between platforms using APIs, webhooks, and third-party tools. Build and optimize workflows using automation platforms such as Zapier, Make (Integromat), n8n, Power Automate, or similar tools. Collaborate with cross-functional teams to understand workflow requirements and identify automation opportunities. Troubleshoot workflow failures, errors, and integration issues. Create documentation for automation processes and system configurations. Monitor and improve automation performance, scalability, and reliability. Support CRM, operations, sales, and customer-facing teams with automation initiatives. Stay updated with emerging automation technologies and best practices. Requirements Minimum 2+ years of experience in automation engineering, workflow automation, systems integration, or related roles. Experience with tools such as Zapier, Make, n8n, Power Automate, HubSpot, Salesforce, or equivalent platforms. Strong understanding of APIs, webhooks, and software integrations. Familiarity with CRM systems and operational workflows. Basic scripting or coding experience (JavaScript, Python, SQL, or similar) is a plus. Strong troubleshooting and analytical skills. Experience working with cloud applications and SaaS tools. Excellent communication and documentation skills. Ability to manage multiple projects and priorities in a remote work environment. Benefits 💻 Fully Remote: Work from anywhere with international teams 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals 🚀 Work with innovative companies adopting cutting-edge technology. 📈 Long-term career progression and growth opportunities. 🧠 Exposure to automation platforms, AI tools, and emerging technologies. 🤝 Collaborative international team environment. 🎯 Opportunity to build high-impact systems used across multiple departments.

Location: Remote USA Workplace: remote ABOUT YOU We're looking for a commercially driven, analytically sharp, and results-oriented Account Manager to join the Xsolla Offerwall team. This is an exciting opportunity to own the advertiser side of a premium rewarded inventory network at the intersection of mobile gaming, user acquisition, and advertising technology. The best candidate is someone who thrives in a fast-paced, highly collaborative environment and is passionate about helping game studios achieve their acquisition goals through performance-driven advertising. In this client-facing role, you'll build and grow relationships with gaming studios and UA teams, optimizing campaign performance and ensuring partners get measurable results through Xsolla's Offerwall. You'll serve as a trusted advisor to advertisers, translating data into actionable strategies, and collaborate closely with Xsolla's product, operations, and technical teams to continuously improve the partner experience. Strong account management skills, a deep familiarity with mobile gaming and performance advertising, and the ability to balance day-to-day campaign management with long-term partner growth will be key to your success. If you're energized by the intersection of gaming and performance marketing and love building meaningful advertiser relationships, we'd love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help fund, distribute, market, and monetize their games. Headquartered in Los Angeles, California, Xsolla has helped over 1,500+ game developers reach more players and grow their businesses around the world. For more information, visit xsolla.com. Responsibilities: Strategic Account Ownership Own a portfolio of strategic advertiser and demand-side accounts running high-value user acquisition campaigns on the Xsolla Offerwall, serving as the senior point of contact for both day-to-day management and long-term strategic growth. Drive revenue growth by identifying and closing upsell and expansion opportunities within existing accounts, and by leading the onboarding of new, high-priority demand partners aligned with Xsolla's publisher network. Act as a trusted advisor to UA and monetization leadership at partner studios, providing senior-level guidance on budget allocation, creative strategy, targeting, and bid optimization within the Offerwall environment. Problem Solving & Diagnostics Serve as the escalation point for the most complex, ambiguous account issues — performance anomalies with no obvious cause, cross-functional breakdowns, or conflicts between partner expectations and platform capabilities — and drive them to resolution. Approach every issue methodically: isolate variables, form and test hypotheses against the data, and distinguish root causes from surface-level symptoms before recommending a fix. Monitor campaign performance closely, using KPIs such as CPI, CTR, ROAS, ARPDAU, and LTV to diagnose issues, surface insights, and recommend optimizations that improve outcomes for advertisers. Anticipate risk before it materializes — using pattern recognition from past account issues to flag potential problems proactively and build safeguards into partner strategies. Coach and support other account managers in developing a structured, diagnostic approach to partner problems, raising the problem-solving bar across the team Strategy & Cross-Functional Influence Develop and present data-driven business reviews, campaign recaps, and growth roadmaps that translate performance metrics and problem resolutions into clear, executive-ready strategies for partners. Collaborate cross-functionally with Xsolla's product, operations, and technical teams to relay partner feedback, resolve campaign blockers, and directly influence the product roadmap based on patterns observed across your account portfolio. Stay current on trends in mobile user acquisition, rewarded advertising, and the broader AdTech landscape, and translate those trends into forward-looking recommendations for partners and internal stakeholders. Manage multiple high-value accounts and competing priorities simultaneously, consistently delivering results in a fast-paced and evolving environment. Qualifications & Skills: Experience 5+ years in account management, sales, or business development within AdTech, mobile advertising, user acquisition, or a related performance marketing field, with a track record of managing strategic or high-value accounts. Demonstrated history of growing advertiser accounts, exceeding revenue targets, and managing complex client relationships end-to-end, including through periods of ambiguity or account distress. Problem-Solving Mindset A structured, hypothesis-driven approach to ambiguity — able to break down a messy, undefined problem into testable pieces rather than waiting for someone else to define the issue. Proven track record of resolving complex, cross-functional issues independently, with sound judgment on when to dig in personally versus when to mobilize the right internal stakeholders. Genuine curiosity about "why" — treats every escalation or performance dip as a question to be answered with data, not just a ticket to be closed. Resilience and resourcefulness when the first solution doesn't work; iterates quickly and knows how to course-correct without losing partner confidence. Comfortable being the person others turn to when a problem doesn't have a clear owner or an obvious answer. Analytical Strength Comfortable working with performance data and KPIs including CPI, CPM, CPC, CTR, ROAS, ARPDAU, and LTV, using them not just to report performance but to drive root-cause diagnosis. Able to diagnose campaign performance issues, interpret trends, and translate data into concrete, strategic recommendations for partners. Proficient in tools such as Google Sheets, BI dashboards, and CRM platforms. Industry Knowledge Deep understanding of mobile user acquisition strategies, rewarded advertising mechanics, and performance marketing models. Strong familiarity with the gaming publisher and advertiser ecosystem, including how game studios approach UA spend, retention, and LTV optimization. Experience with offerwalls or rewarded ad networks strongly preferred. Communication & Collaboration Exceptional written, verbal, and presentation skills; able to communicate campaign performance, strategic recommendations, and problem resolutions clearly to both technical and executive-level stakeholders. Proven ability to work cross-functionally with product, operations, and technical teams to deliver for clients and drive issues to closure. Skilled at building trust with partners and maintaining long-term relationships grounded in accountability, transparency, and results — especially when the news isn't good. Mindset Proactive, entrepreneurial, and commercially oriented — takes full ownership of outcomes and thrives with minimal oversight. Views obstacles as puzzles to be solved rather than blockers to be escalated. Comfortable managing multiple high-stakes accounts and adapting to shifting priorities in a fast-moving environment. Curious and growth-focused, with a genuine interest in the intersection of gaming and performance advertising, and a desire to mentor others. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Demand Account Manager, we will conduct a background check that may include the following:  Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Handling sensitive financial information/managing budgets/accessing funds Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is, at its core, a fintech company. Our financial infrastructure enables us to issue cards, move money globally, and manage treasury flows for our customers. Stablecoins are emerging as a critical lever to make these flows faster, cheaper, and more accessible. We are looking for a Software Engineer to join our engineering team with a dedicated focus on stablecoin-based payment and treasury systems. In this role, you will act as both a technical owner and multiplier: working on core stablecoin services, ensuring secure and reliable integrations with external partners, and guiding Ramp’s evolution toward next-generation fintech solutions. Our ideal candidate combines deep curiosity about eventually consistent distributed systems with strong financial infrastructure experience, thrives in highly regulated and mission-critical environments, and has a passion for diving into new problem spaces. WHAT YOU'LL DO - Help build & scale Ramp’s stablecoin-based payment and treasury infrastructure - Partner with external providers and internal stakeholders to deliver end-to-end product flows - Solve Ramp’s toughest fintech challenges with new technologies - Collaborate with engineers across Ramp to integrate stablecoin capabilities into core products WHAT YOU NEED - Minimum 5+ years of experience shipping high-quality architectures for critical systems preferred - Proven experience with stablecoin technologies, blockchain-based payment rails, and/or wallet infrastructure - Strong production experience with cloud environments (AWS, GCP, or Azure) and Infrastructure-as-Code (Terraform or equivalent) - Deep proficiency in at least one object-oriented or functional programming language (Python, Go, Java, or similar) - Experience working on security-sensitive systems, with interest in key management, wallet security, or secure transaction flows. - Experience building or operating payments, money movement, treasury, stablecoin, or crypto infrastructure in production environments NICE TO HAVE - Intuition for on-chain UX and settlement mechanics, including wallet-based transaction signing, confirmation/finality, and chain-level tradeoffs like fees and latency. - Direct experience building on-chain wallets or with integrating a crypto onramp / offramp APIs for custody and remittance flows - Experience integrating with external financial service providers and APIs at scale - Familiarity with cross-border settlement, FX, or treasury management systems - Background in highly regulated fintech environments (e.g., payments, banking, or government-compliant infrastructure) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote; Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as an English-Speaking Support Associate ⭐ We're on the lookout for full-time (40 hrs/week) Support Associates who speak English fluently to join our amazing Support team and be a part of our Shared Service Center, supporting multiple Wolt countries worldwide. 💙 What you’ll be doing: As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting. 🌟 Day-to-day in this role, you’ll: Handle customer, courier, and merchant inquiries through live chat, phone, and email support Resolve escalations, operational issues, and time-sensitive cases quickly and professionally Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools Stay up to date with new processes, market changes, training materials, and internal updates 📝 Your profile: Excellent communication skills and plenty of patience Persistence, kindness, and empathy help you find the best solution for everyone involved Great attention to detail and strong focus You’re not intimidated by complex tasks that require quick thinking and good organization You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease Making fast decisions in challenging moments is one of your strengths You understand the importance of great customer experience You’re fluent in both Serbian and English (C1) You have at least a high school diploma You are willing to work in shifts, and on weekends, holidays, we operate 24/7 You’re comfortable with new apps and systems , and adapt quickly to changes Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know. 🎁 What’s in it for you: Fully remote work Starting salary: 105000 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours) 5-day work week 60 minutes of paid break time - You will receive the legally required 30-minute paid break, plus an additional 30 minutes of paid break provided by us as an employee benefit At least 25 days of paid vacation , with a possibility for additional paid days off Private Health Insurance 15% cashback on your Wolt orders Access to the FitPass program 2-week structured onboarding program Structured mentoring from our Team Leads Training sessions, workshops, and learning opportunities to enhance your skills A clear career development path , your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company Wolt-wide training programs Employee Assistance Program for you and your immediate family A friendly, tolerant, and inclusive work environment All necessary equipment for your work (laptop, monitor, headset) ⏱️ Working hours: Wolt Customer Support operates 7 days a week, 365 days a year, 24/7. You’ll be working in 8-hour morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs. 💻 T echnical requirements: A strong and reliable internet connection and a suitable remote working environment without distractions This is a fully remote position, but all work must be performed from Serbia only Candidates must also be available to fully participate in the training and onboarding process 🚀 Next steps: What to expect from onboarding: Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor. We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Remote (USA) Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.   Why This Role Is Important to Arcadia   Reporting to the Chief Commercial Officer, the Sales VP is responsible for identifying, engaging, and closing new accounts in the Provider market, which Arcadia defines as including Provider Groups, Health Systems, IDNs, Clinically Integrated Networks, and Accountable Care Organizations.   What Success Looks Like In 3 months Learn all about Arcadia and what makes us special Acclimate to our sales and contracting process Understand the features and functions of our solutions Bond with your teammates and stakeholders Play a key role in conferences   In 6 months Establish a solid relationship of trust and collaboration with colleagues Lead the contracting phase with prospective clients Close your first deal Become conversant in our solution and be able to run your own presentations   In 12 months Full mastery of our solution Will have closed multiple deals What You'll Be Doing BUSINESS DEVELOPMENT Conduct research to expand prospect list using Definitive, LinkedIn Sales Navigator, and other methods Identify and develop leads and opportunities from multiple sources including prospect lists, discovery, and individual research Build and cultivate prospect relationships by initiating communications and conducting follow-up qualification to move opportunities into the sales funnel Perform thorough needs assessment and identify prospects pain points to determine how Arcadia’s solutions address those needs Building and increasing industry knowledge and acumen to position Arcadia’s value proposition across multiple use cases in the health system, ACO, and provider segments Own and drive proposal planning, development, and delivery to key client executives Own and drive contract creation, legal review, and signature process with internal operations and key client executives Identify and assist in resolving challenges that could prevent account retention, expansion, and referrals Build relationships with C-level and purchasing executives at key prospects in support of sales and growth activities INTERNAL OPERATIONS Collaborate effectively with internal stakeholders from Product Management, Sales Operations, Operations and Finance throughout the course of each deal Ensure all accounts you are working have documented pursuit plans and participate in regular account review meetings with the VP of Sales and line-of-business (LOB) leaders Provide accurate financial projections to executive leadership for opportunities in your pipeline Manage and maintain an accurate sales funnel in the system-of-record for Arcadia (Salesforce.com) What You'll Bring Bachelor’s degree in business, healthcare administration, engineering, or a related discipline A minimum of 7 years’ experience with a demonstrated track record of accomplishments in health sales and business expansion Excellent presentation, written and verbal communication skills Must be able to build and maintain strong relationships with C-level information technology executives, physicians, executives, leaders and staff at health plans, health systems, and healthcare provider groups Proven results running long sales cycles (9-15 months) in enterprise settings Excellent communicator with the ability to persuasively articulate competitive advantages of Arcadia’s research data solutions Strong knowledge base and stays abreast of major healthcare issues and trends in data analytics and value-based care Must be able to work within Arcadia’s sales process to manage a pipeline of qualified sales opportunities across an assigned market and accurately project total contract value, revenue spread, and close dates for those opportunities This position requires frequent travel to customers and prospects in an assigned market What You'll Get An opportunity to help our health care crisis by assisting with the adoption of value-based care The ability to compete with a top KLAS rated solution set High visibility and impact role supporting Arcadia’s rapid growth Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Become a member of the talented, energized, diverse and purpose-driven Arcadian Community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ The DHI Content team builds and maintains Docker Hardened Images: a catalogue of security-hardened system packages, container images and Helm charts designed to be minimal, up to date and safe to use in security-conscious and regulated environments. This is a supply-chain and open-source maintainer role rather than a conventional backend engineering role. You will work across upstream OSS projects, package and image definitions, Helm charts, Kubernetes, integration tests, vulnerability remediation and the controls that prove content is ready to publish. The work is broad by design: customers should be able to select hardened packages and images and, where relevant, deploy them through hardened charts without the pieces drifting apart. We are moving DHI content production towards a machine-first factory. Routine work should begin with a machine-produced change and pass through automated build, test, policy and review controls. Engineers add the most value by handling difficult ecosystems, making security judgements, improving standards and turning repeated human corrections into better tooling. You will use AI-assisted engineering extensively, but remain accountable for the evidence and quality behind every result. As a Senior Supply Chain Security Engineer, you will own substantial content and improvement work from upstream discovery through release and ongoing maintenance. You will be expected to close the loop on customer and security outcomes, not only submit individual definition changes. SUCCESS IN THIS ROLE LOOKS LIKE You will succeed by becoming a trusted end-to-end owner for hardened content. Within your first year, you should have delivered complex new or updated DHI content across packages, images and Helm charts, improved the factory or its quality gates, reduced recurring manual work and raised the capability of the engineers around you. RESPONSIBILITIES - Author and maintain definitions for hardened system packages and container images, including build steps, upstream tracking, multi-architecture support and reproducibility controls. - Adapt and maintain upstream Helm charts so they work correctly with DHI images under non-root, restricted and production-shaped Kubernetes security constraints. - Track upstream releases, semver patterns, monorepos, dependency chains and breaking changes, then make pragmatic decisions about when to update, patch, pin or deviate. - Triage and remediate vulnerabilities across OS packages, application dependencies, images and charts, including VEX and no-upstream-fix cases that require explicit security judgement. - Write and improve Go-based integration tests, validators and policy checks that prove packages, images and charts behave correctly in real environments. - Review human-authored and machine-authored pull requests against DHI standards, distinguish blocking issues from advice and give contributors a clear path forward. - Improve the DHI Factory by converting repeated work, review corrections and escaped defects into automation, tests, validators and reusable authoring patterns. - Help classify work into deterministic, specialist and judgement paths so people spend time where their expertise changes the outcome. - Partner with Product, Security, Support and customer-facing teams to turn demand and incidents into prioritised content and durable improvements. - Engage constructively with upstream maintainers when hardened deployment requirements expose issues or useful improvements. - Participate in the team's paid on-call rotation and drive learning from customer escalations, failed builds and content defects. - Communicate decisions, risks and progress clearly in a remote, async-first environment. QUALIFICATIONS REQUIRED - Strong experience with containers, Linux and Kubernetes in production or production-shaped environments. - Practical experience reading, adapting or maintaining Helm charts and diagnosing how chart templates, values and workload security settings affect deployment behaviour. - Experience maintaining software you did not originate, such as Linux packages, container images, open-source integrations, charts or a comparable downstream distribution. - Strong YAML and configuration-review skills, including care for conventions, consistency and downstream impact across a large catalogue. - Working knowledge of container and Kubernetes security, including non-root execution, UID and GID, capabilities, filesystem restrictions, image layers and multi-architecture builds. - Practical programming ability in Go or a comparable language, sufficient to write and review integration tests, validators and content automation. - Experience tracking upstream releases and reasoning about semver, breaking changes, dependency graphs and reproducible builds. - A maintainer mindset: you catch drift, improve patterns for the next contributor and consider the effect of a change across many downstream consumers. - Familiarity with GitHub-heavy open-source workflows, including pull requests, review, release tracking and upstream contribution. - Comfort using AI-assisted engineering critically while retaining ownership of security assertions, test evidence and release quality. - A strong operational mindset and clear written and spoken communication suited to a remote, async-first company. HELPFUL, BUT NOT REQUIRED - Experience as a maintainer for Alpine, Debian, Fedora, Wolfi, Homebrew or another package ecosystem. - Helm chart authorship or meaningful contribution to an upstream chart. - Experience with SBOMs, VEX, SLSA, Sigstore, cosign, provenance or artefact signing. - Experience with apk, deb, rpm, Go modules, Maven or Gradle, npm, pip, Cargo or other dependency ecosystems. - Experience building automation for package, image or chart creation, validation and release. - Experience with FIPS, FedRAMP, PCI or other regulated and security-conscious environments. WHAT TO EXPECT FIRST 30 DAYS - Build context on the DHI catalogue, its package, image and chart definitions, the DHI Factory and the team's definition of done. - Pair across both image and Helm chart work and ship a useful production change. - Learn the build, test, signing, publishing and vulnerability-remediation workflows. - Take part in reviews and an incident, escalation or failed-build learning session. FIRST 90 DAYS - Own a complex image and chart addition or update from upstream analysis through release. - Resolve a meaningful CVE, dependency or compatibility problem with clear evidence and customer impact in mind. - Improve at least one factory control, integration test, validator or reusable content pattern. - Review across artefact types and help another engineer take on a broader piece of work. ONE YEAR OUTLOOK (FIRST YEAR) - Be a trusted senior owner across hardened packages, images and Helm charts. - Deliver material catalogue growth or quality improvements without increasing human effort linearly with demand. - Reduce recurring manual work by moving a class of changes into a proven automated path. - Improve DHI's security posture, content availability and release reliability for customers. - Raise review quality and grow the team's ability to work across artefact and dependency ecosystems. Docker considers visa sponsorship on a case-by-case basis based on business needs. Compensation & Equity Canada: CA$210,627 – CA$341,690 + equity United States: $154,600 – $250,800 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: South Africa (Remote) Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are seeking a dynamic and results-driven VIP Relationship Manager to join our rapidly growing Emerging Markets team. In this role, you will be the primary point of contact for our high-net-worth individual (HNWI) and institutional clients across three key markets: Africa, Switzerland, and Pakistan. You will be responsible for onboarding, nurturing, and retaining VIP clients while driving volume growth and deepening product adoption across our exchange ecosystem. This role requires a unique ability to navigate diverse regulatory environments and cultural dynamics across Sub-Saharan and North African markets, the Swiss financial hub, and Pakistan's fast-growing digital asset landscape. What You’ll Be Doing Client Relationship Management Serve as the dedicated relationship manager for a portfolio of VIP clients with AUM or trading volume above defined thresholds Build and maintain strong, trust-based relationships with HNWIs, family offices, crypto funds, and institutional traders Conduct regular business reviews and check-ins with top-tier clients to assess satisfaction and identify upsell opportunities Act as the internal advocate for VIP clients, coordinating with product, compliance, and operations teams to resolve issues promptly Business Development & Growth Proactively identify and onboard new VIP clients through referrals, industry events, and regional outreach campaigns Drive trading volume growth, fee revenue, and product cross-sell (spot, derivatives, earn, OTC, and Web3 products) Develop and execute territory-specific strategies to grow presence across Africa (Sub-Saharan and North Africa), Switzerland, and Pakistan Represent the exchange at key conferences, summits, and community events in the assigned region Market Intelligence & Feedback Stay current on competitive landscape, regulatory developments, and macro trends affecting crypto adoption in Africa. Gather and relay client feedback to internal product and strategy teams to influence roadmap decisions Identify emerging trends in trading behavior and asset preferences among VIP client segments What We Look For In You Experience & Background 5+ years of experience in relationship management, private banking, institutional sales, or brokerage — preferably within crypto, fintech, or financial services Proven track record managing high-value client portfolios with demonstrable revenue impact Prior exposure to African markets, Swiss financial services, or Pakistan's fintech/crypto ecosystem is strongly preferred Experience working in or with a crypto exchange, trading firm, or Web3 company is a significant advantage Skills & Competencies Exceptional interpersonal and communication skills with the ability to build rapport across cultures Strong commercial acumen with ability to identify revenue opportunities and close deals Deep understanding of crypto products: spot trading, perpetual futures, options, and staking Proficiency with CRM tools (Salesforce, HubSpot, or equivalent) and data-driven reporting Self-starter mentality with ability to operate autonomously in a fast-paced environment Languages Fluency in English is required Proficiency in one or more regional languages is highly preferred: French, Swahili, Arabic, Hausa, Afrikaans (Africa), German or French (Switzerland), Urdu or Punjabi (Pakistan) Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events More that we love to tell you along the process! #LI-AZ1 #LI-REMOTE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Berlin, Germany; Munich, Germany At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create. We are now looking for a Senior Legal Counsel – Employment Law, based in Germany, to provide expert legal support on German employment law and contribute to employment-related matters across JetBrains’ global operations. The role involves supporting HR in managing sensitive workplace situations, contributing to the development and implementation of employment practices that align with legal standards and business needs, and advising on employee representation structures. Responsibilities: Serve as a trusted advisor to HR on sensitive and complex employee matters, providing strategic guidance that takes into account legal requirements, organizational context, and reputational considerations. Provide strategic legal support and pragmatic counsel to the Group Counsel – Labor Law, General Counsel, and the HR team, with a primary focus on German labor law and broader support across JetBrains’ operations. Handle a wide range of employee matters, including complex and sensitive cases in Germany, and assist with such matters in other jurisdictions by developing sound legal strategies, reviewing documentation, and helping the business confidently stand behind its decisions. Assess and respond to complex or nuanced internal communications and reports, supporting the development of thoughtful and well-balanced strategies aligned with legal and organizational considerations. Draft, review, and continuously improve employment agreements, contractor agreements, and HR-related templates and policies tailored to Germany and other applicable jurisdictions. Conduct in-depth, group-wide analyses on employment and labor law topics, and lead or contribute to cross-functional projects, including the harmonization of employment policies and documentation across countries. Act as a senior advisor to HR teams on employment practices and workplace policies, including remote work, employee benefits, disciplinary procedures, and work safety matters, particularly for the German entities of the JetBrains group. Take a lead role in providing legal support in relation to employee representation structures with a focus on Germany. Advise on their operations and management interactions in compliance with local legislation and best practices. Stay abreast of legislative changes in German labor law and provide legal training and knowledge-sharing sessions to internal stakeholders, particularly HR and management. Represent JetBrains in communications with German regulatory and government bodies on employment-related matters. Collaborate with legal colleagues across the global team on projects and issues that intersect with employment and labor law. Requirements: Fluency in German and English, both written and spoken. A law degree with excellent academic credentials. German bar admission is an advantage. Senior-level post-qualification experience in employment and labor law, typically gained through 6+ years of relevant legal practice with demonstrated hands-on experience in employment dispute resolution. Experience in both in-house and reputable international law firm environments is an advantage. In-depth knowledge of German employment law, with practical experience advising on complex workplace matters, procedures, and collaboration with employee representation structures. The ability to provide clear, solutions-oriented guidance in complex or evolving legal contexts. Demonstrated ability to assess sensitive employee-related matters, distill key issues, and develop clear, effective legal and communication approaches. Excellent skills in legal drafting, negotiation, dispute resolution, and managing emotionally sensitive situations involving employees. A proactive, collaborative, pragmatic, and adaptable solutions-oriented approach, with strong interpersonal skills and business awareness. The ability to work independently in a fast-paced, international environment with multiple stakeholders and shifting priorities. Willingness to provide support for employment law matters in other countries with the help of external counsel and internal legal colleagues. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-HYBRID #LI-MH1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Brazil; United Kingdom; Pakistan; Philippines; South Africa About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a fast-growing AI startup building intelligent AI employees that can call, text, email, and update CRMs automatically. Their platform helps businesses across North America automate sales follow-up, lead engagement, and customer communication at scale while maintaining a natural, human-like experience. This is a lean, high-performance startup environment where team members work closely with leadership, take ownership, and directly influence product growth and client success. Job Summary We’re looking for an Automation Engineer who thrives at the intersection of AI, workflow automation, prompt engineering, and client problem-solving. In this role, you won’t just build automations, you’ll design and optimize AI-driven systems that directly impact revenue for real businesses. You’ll work closely with the founder to create AI agents capable of handling calls, texts, emails, and CRM updates while ensuring conversations feel natural and high-converting. This is an ideal opportunity for someone who enjoys building systems, solving technical problems, and working directly with clients in a fast-moving startup environment. Key Responsibilities Build and deploy AI-powered agents that call, text, and email leads on behalf of clients Create and optimize workflow automations using platforms such as n8n, Make, or similar tools Integrate AI systems with CRMs like HubSpot, Zoho, Salesforce, and GoHighLevel using APIs and webhooks Design prompts and conversational flows that make AI interactions feel human and sales-focused Troubleshoot automation issues, debug workflows, and improve system performance Handle client onboarding and support requests directly Collaborate closely with the founder on new automation strategies and feature improvements Analyze workflow performance and continuously optimize AI behavior and conversion rates Maintain documentation for automations, integrations, and client implementations Requirements Hands-on experience with workflow automation tools such as n8n, Make, Zapier, or similar platforms Strong understanding of APIs, webhooks, JSON, and third-party integrations Experience reading technical API documentation and troubleshooting integration issues Familiarity with CRM systems including HubSpot, Salesforce, Zoho, or GoHighLevel Experience with prompt engineering for conversational AI or sales-focused AI workflows Understanding of outbound sales workflows, SMS campaigns, follow-up automation, and lead nurturing Excellent problem-solving and debugging skills Comfortable working directly with clients in a fast-paced startup environment Strong communication skills in English Ability to manage multiple projects and adapt quickly to changing priorities Experience building AI voice agents or AI employees Experience with OpenAI APIs, conversational AI platforms, or LLM workflows Knowledge of sales psychology and high-converting sales scripts Previous startup experience Basic scripting or coding experience (JavaScript, Python, etc.) Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Americas Remote Hi, I'm Brian, Senior Director of Engineering at Customer.io. We're looking for experienced engineers who want to own a channel end to end — from the infrastructure that delivers billions of messages reliably, to the product surfaces our customers use to build, send, and analyze their campaigns. You'll work across the stack, bringing both systems thinking and product craft to one of the most technically rich problem spaces in the industry. You don't need email experience to apply. We can teach you the email domain. The engineers who thrive here are the ones who love learning a deep problem space, not only the ones who arrive already knowing it. About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence. What We Value Ownership You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again. Engineers with product taste You think like a user, not just an engineer. You care how your systems power real customer value — and how to make them better. A healthy skepticism for "the way things are done" You bring rigor and creativity. Best practices matter — but never more than forward motion. What You'll Do Build and evolve the frontend experiences customers use to create, preview, and analyze campaigns — editors, configuration, and analytics dashboards Design and scale backend systems that process high volumes of messages and events: queue management, retry logic, rate limiting, and real-time event pipelines Build automated systems that respond intelligently to feedback signals from external providers — classification, suppression, throttling, and health scoring Partner with in-house domain experts to turn their knowledge into automated tooling — you bring the systems skills, they bring the email depth Instrument and monitor channel health end to end: signal detection, anomaly alerting, and observability Own problems end to end — from architecture and schema design to testing, deployment, and monitoring Participate in an on-call rotation as required, supporting the reliability of the systems you build Share knowledge and raise the bar through short videos, thoughtful writing, and mentorship Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output What We're Looking For 7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages) Experience building product-facing frontend features in React or similar frameworks, with attention to UX quality and polish Experience building or consuming APIs that handle high-throughput async workloads — event streams, queues, and systems that degrade gracefully under load Comfort integrating with external systems you don't control — third-party APIs, rate limits, opaque failure modes — and designing for resilience around them Comfort working in cloud-native environments (AWS, GCP) Familiarity with relational databases (we use MySQL primarily) and an understanding of performance tradeoffs Experience with observability tooling and operating production systems A bias for action over perfection, and pride in owning technical decisions Nice to have: Familiarity with email infrastructure — deliverability, authentication standards (SPF/DKIM/DMARC), sender reputation, or high-volume sending Compensation & Benefits We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave , unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions — just a clear, human process designed to help both of us make an informed decision. Application — We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) — Let's chat about what you're looking for and how we work. Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise. Technical Interview (60 mins) — A collaborative system design conversation focused on scaling challenges. Take-Home Assignment — Complete a short, realistic task similar to what you'd work on here. Assignment Review Call (60 mins) — Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate. Project Deep Dive (60 minutes: A focused conversation on a technical project you've owned end-to-end, and how you balance planned work against urgent, customer-impacting issues. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone — apply now.

Location: San Francisco; Remote; Toronto; New York; Montreal Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a Site Reliability Engineer at Baseten, you'll define and codify the gold standards of day 2 operations for our ML infrastructure platform. You'll envision and build robust systems, processes, automations, and observability tooling that keep our platform reliable at scale — and that empower the broader organization to operate confidently. You'll work closely with engineering, forward-deployed and product teams: learning from recurring failure patterns, turning tribal knowledge into automated mitigations, and raising the operational floor for the entire company. EXAMPLE INITIATIVES You'll work on projects like these as part of the SRE team: - Improve Baseten SRE Practices, by instrumenting SLOs and SLIs, improving alerting and observability for all services. - Building AI-assisted tooling for incident triage and response. RESPONSIBILITIES - Own the reliability of Baseten's multi-cloud Kubernetes infrastructure, including incident response, post-mortems, and remediation tracking. - Build and maintain observability infrastructure — metrics, logging, dashboards, and alerting — as code. - Author, validate, and improve runbooks for recurring failure patterns, ensuring they're structured for low-context, safe execution. - Identify high-frequency failure patterns and convert them into automated mitigations or self-healing automations. - Diagnose and resolve runtime issues related to latency, memory behavior, GPU utilization, concurrency, and model lifecycle management. - Define and instrument SLOs and SLIs across customer workloads and internal services. - Navigate ambiguity, make principled tradeoffs, and avoid unnecessary complexity in the systems you build and the processes you define. REQUIREMENTS - Extensive hands-on experience with Kubernetes (multi-cloud experience across EKS, GKE, or similar is a strong plus). - Experience in building and maintaining scalable infrastructure. - Strong foundation in observability tooling: metrics (VictoriaMetrics, Prometheus), logging (Loki, ELK), dashboards (Grafana), and alerting pipelines. Observability-as-code experience is a plus. - Experience with infrastructure-as-code (Terraform, Helm) and GitOps workflows (Flux CD, ArgoCD). - Experience writing and improving runbooks, leading incident response, and doing post-mortem analysis. - Comfort working at the intersection of engineering and operations — you write code, but you also think deeply about process, escalation paths, and operational leverage. - Familiarity with incident management platforms (incident.io http://incident.io or similar) is a plus. - No prior ML experience required, but curiosity about how ML models are deployed and served at scale will serve you well. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Program Manager San Diego, CA Come join Sony Interactive Entertainment as a Staff Program Manager leading PlayStation Platform initiatives! This role will be responsible for driving programs from inception through deployment over a worldwide scale to deliver amazing customer benefits. The candidate will partner with a globally distributed cross-functional team (product management, design, research, content, product engineering, business operations, marketing, consumer support, legal, finance) to ensure product and operational readiness for market delivery. How you’ll lead: Lead end-to-end program delivery by driving roadmap development, strategic decision-making, and execution planning for large cross-functional teams across all phases of the program lifecycle, from concept through in-market launch. Collaborate with cross-functional teams and management of multiple worldwide business partners to ensure alignment with objectives, find common ground and promote diverse thinking and viewpoints for program success Effectively and clearly communicate program information to various levels across organizational boundaries, including senior leadership Proactively identify critical issues and dependencies that need action and drive them to closure, while balancing business needs and technical constraints Influence at all levels and build strong partnerships across organizations to deliver the optimal outcome of complex programs Utilize knowledge to enhance current processes, identify areas for improvement, and guide the implementation of those improvements What you’ll bring: Bachelor’s degree, technical education and/or work experience in technical domain 10+ years of experience working in a program/project management capacity for large-scale business systems and complex software development initiatives from kick-off to market delivery Experience with Software Development Lifecycle, Design/System Thinking, Agile frameworks, preferably Scrum and Kanban, and Program Management Methodologies to implement the right practice for the programs Effective leadership to prioritize assignments to meet required deadlines, craft action and program plans, identify gap and risks to put in place mitigating factors and communication plans Critical thinking to identify all related pieces of the program, how they fit together and can solve routine and complicated problems effectively Outstanding communication skills for executive-level audiences, presenting program objectives, strategic outcomes, escalations and relevant success criteria for timely decisions and issue resolution Collaborate effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team Excellent conflict resolution, negotiation, and people management skills while bringing clarity, calmness and process to ambiguous, high-pressure situations Expert level experience with JIRA and ability to build custom dashboards to measure progress and risks Experience in mentoring junior team member and contributing to the continued improvement of the program management organization At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $173,000 — $259,400 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: The Americas; Costa Rica; Tampa; Charlotte; Nashville; Brazil; Atlanta; Colombia; Philadelphia; Pittsburgh; Canada; Mexico Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. THE ROLE  Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC (Americas) as you will be supporting the Americas region. We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This position offers an exciting opportunity to work in a fast-paced environment, collaborate cross-functionally, and make a significant impact on the customer experience. Our Customer Success POD is a dynamic and tightly-knit group committed to crafting a seamless customer journey. As a member of this team, you will be part of a collaborative environment where ideas flourish, and each team member's input is cherished. We foster a culture of continuous learning and growth, encouraging every team member to contribute their unique skills and perspectives to our shared goals. By joining our Customer Success POD, you'll become part of a supportive community that thrives on innovation, excellence, and a steadfast commitment to customer satisfaction. KEY RESPONSIBILITIES - Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels. - Responsible for addressing and managing customers' health cases assigned to them. - Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions. - Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges. - Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction. - Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization. - Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health. - Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction. - Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments. - Collaborate with the  Sales team to ensure customer retention, particularly in churn-risk situations. - Collaborate with Treasury on payment collection for late-paying customers - Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform. - Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers. REQUIREMENTS - Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company. - Proven track record of managing multiple customer relationships and driving customer success initiatives. - Ability to effectively manage customer expectations and any conflicts should they arise. - Exceptional communication skills, both verbal and written. - Strong interpersonal skills with the ability to build rapport and trust with customers. - Analytical mindset with the ability to leverage data to drive insights and decision-making. - Cross-functional collaboration skills with experience working across departments to achieve common goals. - Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. - Strong organizational skills and attention to detail. - Passion for customer advocacy and commitment to delivering exceptional service. - Willingness to continuously learn and upskill to keep pace with product advancements and industry trends. - Proficiency in Zendesk, Asana, Notion, and Slack is a bonus. ATTRIBUTES THAT ARE NOT REQUIRED (BUT ARE A BONUS) - Experience in the HR industry and employment practices spanning multiple countries YOU'LL ALSO NEED - A reliable home internet connection (or be able to get one) - Proficiency in both written and spoken English language is required HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Remote Ireland; Remote, France; Remote, Germany; Remote, Netherlands; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Staff Forward Deployed Engineer, Agentic SDLC - (EMEA Only) An overview of this role GitLab’s Forward Deployed Engineering team is a field-situated product engineering function focused on strategic customer outcomes, artificial intelligence (AI) adoption, and direct contributions to GitLab’s product. This isn't a traditional field engineering, solutions architecture, or professional services role. As a Staff Forward Deployed Engineer, you'll work closely with customers while maintaining the technical standards and contribution discipline of a Staff-level product engineer. You'll work where strategic customer urgency, complex technical ambiguity, and GitLab product execution intersect. You'll partner directly with strategic customers and teams across Product, Engineering, Support, Site Reliability Engineering (SRE), Solutions Architecture (SA), Customer Success Architecture (CSA), Customer Success Management (CSM), and Professional Services. You'll diagnose and resolve high-impact adoption blockers, contribute production-quality fixes and features, and turn what you learn into repeatable patterns for GitLab and its customers. Why this role exists Strategic customers sometimes encounter challenges that are too broad, deep, urgent, or cross-functional for any single team to own from start to finish. These challenges may involve product gaps, performance degradation, scale bottlenecks, AI governance, adoption blockers, architectural constraints, Git usage patterns, continuous integration and continuous delivery (CI/CD) complexity, application programming interface (API) automation, security requirements, or operational instability. Forward Deployed Engineering provides technical stewardship in these moments. The team doesn't simply observe, report, or escalate. You'll engage directly, diagnose the underlying technical problem, collaborate with the right teams, contribute code or technical solutions where appropriate, and transition the outcome into normal ownership once the customer is stable and the learning can be reused. What you’ll do Product contribution Contribute production-quality code to GitLab’s product and adjacent systems. Develop bug fixes, features, integrations, tooling, and performance improvements when strategic customer outcomes require direct engineering work. Work within GitLab’s product and engineering processes, including issue discovery, merge request creation, testing, review, documentation, and maintainability. Partner with Product and Engineering so customer-driven solutions support long-term product direction rather than becoming one-off customizations. Turn blockers discovered in the field into durable product improvements, reference architectures, documentation, and repeatable implementation patterns. Strategic technical stewardship Engage with strategically important customers when adoption, retention, executive confidence, or public trust is materially at risk. Diagnose complex problems across GitLab product behavior, customer architecture, Git internals, CI/CD workflows, API usage, observability, infrastructure, networking, and cloud environments. Coordinate across Product, Engineering, SRE, Support, SA, CSA, CSM, Professional Services, and customer technical teams to drive resolution from discovery through handoff. Provide recommendations grounded in data, traces, and systems analysis to improve GitLab usage, workflows, automation, and architecture. Create durable outcomes without establishing permanent dependency on Forward Deployed Engineering. AI adoption and agentic software development lifecycle Drive governed, measurable, and production-oriented adoption of GitLab Duo Agent Platform with strategic customers. Identify and resolve AI adoption blockers involving governance, usage controls, auditability, security, compliance, operating models, workflow design, and integrations. Develop customer-safe adoption patterns for the agentic software development lifecycle (SDLC), AI-assisted development, intent-based review, AI governance, and human-in-the-loop software delivery. Partner with Product, Engineering, Field, and Customer Success teams to turn AI adoption learning into reusable guidance and product improvements. Thought leadership Create technical narratives grounded in customer experience and product reality that can help shape the industry’s approach. Contribute to Well-Architected Frameworks, whitepapers, webinars, reference architectures, technical strategy memos, and adoption frameworks. Guide ideas through discovery, formulation, validation, amplification, and adoption across GitLab. Partner with SA, CSA, Product, Engineering, Marketing, Product Marketing Management, CSM, Support, and executive stakeholders to make technical thought leadership a shared company capability. What you’ll bring Staff-level experience building, operating, or improving complex production software systems. Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security. Strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab’s product and adjacent systems. Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or AI adoption in enterprise environments. Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns. Deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery. Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations. The ability to coordinate across product, engineering, field, and customer teams without formal authority. Strong written communication and sound judgment, including the ability to create technical narratives and distinguish reusable product work from customer-specific customization. Strongly preferred qualifications Direct experience with GitLab as a platform, including GitLab.com, GitLab Dedicated, or GitLab Self-Managed. Production experience with Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, or observability tools. Deep familiarity with Git internals, repository performance, large-scale Git usage patterns, or GitLab Runner behavior. Experience creating technical thought-leadership materials, such as whitepapers, technical talks, architecture frameworks, requests for comments, public technical writing, or internal strategy documents. A background in performance engineering, site reliability engineering, platform engineering, infrastructure engineering, or distributed systems. Experience working in open source or highly asynchronous engineering environments. Technologies and domains Directly relevant technologies and domains include: Ruby on Rails Go AI-assisted development and the agentic SDLC PostgreSQL Redis and Sidekiq Git internals GitLab CI/CD and Runner architecture Kubernetes and containers Terraform Linux, networking, observability, and performance analysis Vue and TypeScript APIs and automation DevSecOps governance, security, and compliance What this role is not This role isn't: A generic field engineering role. A proof-of-concept factory. A replacement for Solutions Architecture, Customer Success Architecture, Customer Success Management, Professional Services, Support, SRE, Product, or Engineering. A customer-specific customization function. Unbilled Professional Services. A requirements-gathering role that only escalates to Product. An AI evangelism role disconnected from product execution. Success measures Success in this role may include: Stabilizing strategic customer adoption or retention risks. Fixing product bugs or contributing features. Removing AI adoption blockers for strategic accounts. Creating reusable implementation patterns and transitioning them to long-term owners. Producing or enabling Well-Architected Frameworks, whitepapers, webinars, or technical narratives. Resolving cross-functional customer challenges without creating permanent dependency on Forward Deployed Engineering. Equipping Product, Engineering, Support, CSA, CSM, Professional Services, and SA teams with better guidance based on learning from the field. Increasing adoption and effective use of GitLab capabilities, especially GitLab Duo and GitLab Duo Agent Platform, in targeted accounts. About the team The Forward Deployed Engineering team connects strategic customer needs with GitLab product execution. The team works directly with customers and across GitLab to resolve complex adoption challenges, contribute durable product improvements, and create reusable technical guidance. Its goal is to stabilize urgent situations, improve the product, and transition ongoing ownership to the appropriate team rather than create a permanent dependency. Ideal candidate profile You're a Staff-level product or platform engineer who can operate in the field without becoming field-only. You're comfortable reading traces, writing production code, debugging architecture, discussing AI governance, leading a customer technical session, opening a merge request, outlining a whitepaper, and coordinating across teams to achieve a strategic customer outcome. You're not simply a strong communicator with technical awareness. You're a credible engineer with the judgment, presence, and narrative ability to turn customer reality into product contributions, adoption guidance, and company-level thought leadership. We welcome candidates with different backgrounds and levels of experience. Many successful candidates don't meet every qualification. If you're excited about this role, we encourage you to apply and let our recruiting team assess your application. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Paris, Remote Workplace: remote 360Learning is seeking a highly skilled and motivated Technical Consultant to join our Professional Services team. As a Technical Consultant, you will be responsible for scoping custom technical and consulting projects, building custom solutions, coordinating with the Technical Services team and delivering on those projects for our clients. You will work closely with our sales and development teams to understand client needs and translate them into technical solutions. The successful candidate will have a strong technical background, excellent problem-solving skills, and a customer-focused mindset. As a Technical Consultant, you are part of our implementation team, who plays a key role in seamlessly onboarding new customers: you are working cross department (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into set up and configuration of the 360Learning platform as well as specifications for the development of Technical Solutions.  You will support and manage all phases of the implementation lifecycle, from sales turnover and kick off to handover to support, mainly on strategic accounts as a technical expert. You will define 360Learning platform architecture for our clients, facilitate integrations (flat files, API’s), 3rd party apps, guide and provide assistance in order to ensure the successful deployment of their platform. As we grow, we need to continue to automatize and find repeatable solutions. Part of your job will be to design tools to either support the rest of the team and specific customer’s requests and avoid time-consuming work. Within 1 month, you will: Become a Trello expert through our onboarding process Understand our product offering through training Master our platform and be able to support clients on basics requests through ticketing Master our integration possibilities (Workato, data lake, flat files, APIs) Within 3 months, you will: Work with clients to understand their technical requirements and scope projects accordingly Collaborate with our sales and development teams to design and implement solutions that meet client requirements Ensure successful delivery of projects on time and within budget Provide technical expertise and support to clients throughout the project lifecycle Continuously learn about new technologies and stay up-to-date with industry trends Develop and maintain technical documentation and project plans Participate in client-facing meetings and presentations Within 6 months, you will: Develop repeatable and scalable processes to improve project quality and delivery Be able to support the team on difficult integrations & troubleshooting issues Contribute to our knowledge base to share best practices and lessons learned Work with our partner ecosystem to strengthen the services proposed to our clients Deliver platform audits to clients Within 12 months, you will: Contribute to our knowledge base to share best practices and lessons learned Work with our partner ecosystem to strengthen the services proposed to our clients Create and propose new services to our Professional Service catalog Present our value proposition to prospects or other SaaS companies and 3rd party developers to encourage them to integrate with our platform The Skills Set: 8+ years of experience supporting technical partnerships and integrations, developer relations, or similar technical role with external stakeholders; customer facing background preferred (e.g. Sales Engineer, Technical Presales, Solution Architect, Technical consultant, Technical Project Manager, Technical Account Manager, Business Analyst) Excellent understanding of APIs and REST integrations Strong technical skills, including experience with programming languages such as Java, Python, or Ruby Knowledge of SaaS platforms, cloud-based solutions, and web technologies Experience scoping projects, designing technical solutions, and delivering projects Excellent problem-solving skills and ability to troubleshoot complex technical issues Ability to adapt your communication to different audiences (highly technical vs. less/non- technical stakeholders) Organized, structured, rational and analytical way of working Ability to work independently and as part of a team in a fast-paced, deadline-driven environment Experience with project management methodologies such as Agile or Scrum is a plus Enthusiasm for our culture explained here https://bit.ly/Convexity360L What we offer: Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process: Phone Screen with our Talent Acquisition Manager Discovery Meeting with our Head of Technical Services Case study with our Head of Technical Services and our Head of professional Services EMEA Clarification Meeting with a Technical Consultant Culture Fit with our VP Global Professional Services Offer! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!