Location: Limassol, Cyprus
Are you looking for the next professional opportunity, that will challenge you and advance your career?
Join our team now!
Tickmill is looking to hire a
Data Analyst
to mainly c
ollaborate with stakeholders and Product Owners/Analysts to understand their data needs and provide actionable insights based on data analysis.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options).
Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide.
Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields.
Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can.
We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth.
Join the Tigers!
What does the role look like?
The
Data Analyst
will have the chance to:
• Collaborate with stakeholders and Product Owners/Analysts to understand business requirements and support data-driven decision-making.
• Analyze large and complex datasets to identify trends, patterns, and actionable insights.
• Develop and maintain dashboards, reports, and visualizations to effectively communicate findings to stakeholders.
• Support the implementation of data-driven solutions that improve business performance and operational efficiency.
• Contribute to analytics projects related to product performance, client behavior, acquisition funnels, and client lifecycle analysis.
• Ensure data accuracy and consistency through validation and quality checks.
• Work closely with BI team members to improve reporting processes and analytical capabilities.
• Stay up to date with industry trends, analytical techniques, and data visualization best practices.
What do you need to succeed in this role?
• Bachelor's degree in a quantitative field such as Mathematics, Statistics, Computer Science, Information Systems, or a related discipline.
• Minimum 2–4 years of experience as a Data Analyst or in a similar analytical role, preferably within the Finance/FX industry.
• Strong analytical and problem-solving skills with the ability to collect, organize, analyze, and interpret data accurately.
• Excellent communication skills with the ability to present analytical findings to both technical and non-technical stakeholders.
• Experience gathering business requirements and translating them into reporting and analytical solutions.
• Experience performing cohort analysis, funnel analysis, segmentation, retention analysis, and KPI performance monitoring.
• Hands-on experience with data visualization tools (Power BI preferred).
• Strong SQL skills and understanding of dimensional modeling concepts, semantic models, and how to consume data from existing star schemas.
• Working knowledge of DAX and Power BI data modelling principles.
• Demonstrated ability to independently translate ambiguous business questions into structured analytical approaches and actionable recommendations.
• Attention to detail, curiosity, and a proactive approach to solving business problems.
• Excellent command of English, both written and spoken.
• Strong teamwork and collaboration skills.
Will be considered as a plus:
• Experience with statistical analysis and A/B testing concepts.
• Basic knowledge of machine learning concepts and their business applications.
• Proficiency in Python or R for data analysis and automation.
• Experience working with financial services, trading, or FX data.
• Familiarity with data governance and data quality best practices.
• Knowledge of Agile methodologies and DataOps principles.
• Familiarity with Databricks or similar cloud platforms.
• Experience conducting market, competitor, or benchmarking analysis.
By joining us, you can expect:
• Unique Opportunity for a career in a global, fast-growing company.
• Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).
• Opportunities to learn and grow through our “Employee Training & Development program”.
• Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care.
• Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
• Participation in our welfare investment and savings plan through our Provident Fund Scheme.
• Birthday and Loyalty benefits.
• Collaboration with SportBenefit.
What to expect from our recruitment process:
First interview HR call
Task Assessment
Technical interview
Final interview with top management
Make your next Career step and apply NOW!
*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Ho Chi Minh City, Vietnam
Top 3 Reasons To Join Us
International Environment
Working on the latest tech for the Insurtech Market Leader
Competitive remuneration package
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As the Lead Full Stack Engineer at CoverGo, you will play a pivotal role in driving the technical direction and execution of our innovative insurance enterprise software solutions. Lead and mentor a team of talented engineers, guiding them through the design, development, and maintenance of our SaaS platform. Collaborate closely with stakeholders to understand business requirements, architect scalable solutions, and ensure the delivery of high-quality software. Stay abreast of emerging technologies, advocate for best practices, and foster a culture of innovation and excellence within the engineering team.
What You Will Do
Lead the end-to-end development lifecycle of our SaaS platform, from design and implementation to deployment and maintenance, ensuring alignment with business objectives and technical requirements.
Provide technical leadership and mentorship to a team of Full Stack Engineers, fostering their growth and development through coaching, feedback, and knowledge sharing.
Collaborate closely with product managers, designers, and other stakeholders to translate business requirements into technical solutions, prioritizing features and enhancements based on impact and feasibility.
Drive architectural decisions and establish coding standards and best practices to ensure the scalability, reliability, and maintainability of the platform.
Conduct thorough code reviews, enforce quality standards, and promote a culture of continuous improvement through the adoption of testing methodologies and automation.
Proactively identify technical debt, scalability bottlenecks, and areas for optimization, leading initiatives to address them and improve overall system performance.
Champion security and compliance initiatives, ensuring adherence to industry regulations and best practices, and driving the implementation of robust security measures.
Stay updated with the latest trends, technologies, and best practices in software development, evaluating their potential impact and relevance to our platform, and advocating for their adoption where appropriate.
What We Need
Demonstrated leadership experience in a technical role, with a track record of successfully leading and mentoring engineering teams in the development of complex SaaS applications.
Extensive hands-on experience with Full Stack development using Node.js and related technologies, with a minimum of 8 years of relevant experience.
Proficiency in front-end and back-end technologies such as Node.js, Vue.js, GraphQL, MongoDB, Docker, and TypeScript.
Strong expertise in cloud platforms such as AWS, Azure, or Google Cloud, with experience in architecting and deploying scalable and resilient applications.
In-depth knowledge of Test-Driven Development (TDD) methodologies, unit, integration, and functional testing, and experience with testing frameworks and automation tools.
Solid understanding of Object-Oriented Programming (OOP) principles, SOLID principles, and design patterns, with practical experience in their application.
Thorough understanding of web security best practices and experience in implementing security measures and ensuring compliance with industry regulations.
Familiarity with container technologies like Docker and proficiency in cloud infrastructure and solutions.
Experience with Nest.js is a plus.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
Proven ability to prioritize and manage multiple projects simultaneously, with a proactive and results-oriented approach.
Passion for continuous learning and professional development, with a keen interest in staying updated with emerging technologies and industry trends.
Why You'll Love Working Here
Hybrid Work Model
15 Days Annual Leave
13th-month Pay
Annual Performance Bonus
Health Insurance
Stock Options after 6 months
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Ho Chi Minh City, Vietnam
Top 3 Reasons To Join Us
Competitive Salary
International Environment
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As the Lead Full Stack Engineer, you will take on a pivotal role in guiding the design, implementation, and maintenance of our innovative SaaS platform. You will provide technical direction to the team, working across both front-end and back-end technologies, ensuring scalable and efficient software solutions. Collaborate closely with cross-functional teams to understand end-user requirements, optimize application performance, and enforce best coding practices. Your role will encompass mentoring junior developers, driving innovation, and ensuring the continuous growth and success of our platform.
What You Will Do
Lead the design, implementation, and maintenance of our insurance enterprise software solutions, providing technical direction to the team.
Demonstrate expertise in both front-end and back-end technologies, offering guidance on technology selection, architecture, and best practices.
Collaborate with product, design, and engineering teams to understand requirements and technical concepts, ensuring cohesive and effective solutions with a seamless user experience.
Optimize platform performance to handle large datasets and high user traffic, ensuring a smooth and responsive user experience.
Conduct and lead code reviews, enforce best coding practices, and drive the adoption of standards to maintain high code quality.
Investigate and promptly address bugs to uphold platform reliability.
Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations.
Stay abreast of the latest technologies, frameworks, and best practices, guiding the team in remaining competitive and innovative.
Design the platform with scalability and flexibility, accommodating evolving features and changes as the user base grows.
Provide mentorship and technical leadership to junior developers, fostering their growth and contribution to the team's objectives.
What We Need
Proven experience of 8+ years as a Full Stack Engineer, with a track record of leading complex SaaS applications.
Minimum 2 years in a lead/manager role, able to guide and ensure development of teams
Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker
Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js
Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications
Experience with microservices and/or clean architecture
Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code
Experience with unit, integration and function testing using front-end and back-end testing libraries
Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains
In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations
Demonstrated experience in performance optimization for high-traffic web applications
Experience with container technologies like docker and good understanding of cloud infrastructure and solutions.
Experience with agile development methodologies and collaborating with cross-functional teams
Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing
Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds
A passion for staying updated with the latest trends, technologies, and best practices in software development
Why You'll Love Working Here
International Environment
Competitive remuneration package
Hybrid Work Model for those in Ho Chi Minh City; Remote working for those outside Ho Chi Minh City
15 Days Annual Leave
13th-month Pay
Annual Performance Bonus
Stock Options after 6 months
Health Insurance
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Singapore
About the Company
Our client is a stealth AI startup backed by one of Southeast Asia's leading technology companies and is currently building its global founding team.
The company is developing an AI-native communication platform designed to simplify everyday tasks by integrating AI directly into conversations. Instead of switching between multiple applications, users can plan, organize, compare, research, and complete tasks within a single intelligent assistant.
Serving a market of billions of users still relying on traditional productivity tools, the platform focuses on delivering reliable AI workflows, persistent context, multi-step reasoning, and seamless task execution. The mission is to create an AI assistant that significantly improves productivity while making everyday work simpler and more intuitive.
About the Role
Our client is seeking a
Senior Machine Learning Engineer
to design and build production-grade machine learning systems that power its AI platform. This is a hands-on technical role focused on solving complex machine learning challenges, translating research into scalable solutions, and delivering reliable AI systems that operate effectively in real-world environments.
Working closely with research, product, and engineering teams, this position will independently own critical machine learning components from development through production deployment.
Key Responsibilities
Build and develop core machine learning systems that power AI-driven product capabilities.
Own the end-to-end machine learning lifecycle, including data preparation, model training, evaluation, inference, deployment, and continuous iteration.
Translate research concepts into reliable, production-ready machine learning solutions.
Investigate and resolve model performance issues and production system failures using real-world operational insights.
Continuously improve machine learning systems through rapid experimentation, measurement, and iteration.
Collaborate closely with research, product, and engineering teams to deliver impactful AI features.
Provide technical guidance through code reviews, best practices, and mentorship of fellow machine learning engineers.
Develop solutions that balance real-world production requirements, including latency, scalability, cost efficiency, reliability, and safety.
Requirements
Proven experience building and deploying production machine learning systems used by real users.
Strong understanding of modern machine learning models, including their behavior, limitations, and failure modes in production environments.
Excellent software engineering skills with the ability to develop robust, maintainable, production-quality systems.
Experience designing and implementing scalable machine learning pipelines and infrastructure.
Strong ownership mindset with the ability to independently solve complex technical challenges from concept through deployment.
Excellent problem-solving, communication, and collaboration skills within cross-functional engineering teams.
Demonstrated ability to iterate quickly and continuously improve machine learning systems based on production feedback.
Preferred Technical Skills
Experience with the following technologies is preferred:
Python
PyTorch and/or JAX
GPU-based training and inference systems
Location: Singapore
About the Company
Our client is a stealth AI startup backed by one of Southeast Asia's leading technology companies and is currently building its global founding team.
The company is developing an AI-native communication platform designed to simplify everyday tasks by integrating AI directly into conversations. Instead of switching between multiple applications, users can plan, organize, compare, research, and complete tasks within a single intelligent assistant.
Serving a market of billions of users still relying on traditional productivity tools, the platform focuses on delivering reliable AI workflows, persistent context, multi-step reasoning, and seamless task execution. The mission is to create an AI assistant that significantly improves productivity while making everyday work simpler and more intuitive.
About the Role
Our client is seeking an
iOS Software Engineer
to build and enhance its AI-native mobile experience. This role is responsible for developing production-grade iOS applications where AI interactions are central to the user experience, ensuring performance, reliability, and user trust across all mobile interactions.
Working closely with backend and machine learning teams, this position will focus on delivering scalable iOS applications that integrate advanced AI capabilities while maintaining a seamless and intuitive user experience.
Key Responsibilities
Build and maintain production iOS applications using
Swift
and
SwiftUI
.
Integrate AI-powered features through backend APIs.
Design user experiences for AI interactions, including loading states, streaming responses, retries, and fallback mechanisms.
Optimize application performance, memory usage, and battery efficiency.
Implement user feedback and analytics mechanisms to support AI evaluation and continuous product improvement.
Collaborate closely with backend and machine learning engineers on API design and system behavior.
Maintain high standards of application quality, stability, and reliability for App Store releases.
Requirements
Minimum
3 years of iOS development experience
using Swift.
Hands-on experience integrating AI-powered features into mobile applications.
Strong understanding of
async/await
, concurrency, and background task management.
Solid experience optimizing iOS application performance, memory usage, and responsiveness.
Experience developing, releasing, and maintaining production iOS applications.
Familiarity with designing applications that operate reliably under latency, partial failures, and non-deterministic AI behavior.
Exposure to
CoreML
or lightweight on-device machine learning is an advantage.
Familiarity with feature flags or remote configuration systems is preferred.
Strong understanding of user experience design for AI-powered applications, with an emphasis on usability and user trust.
Preferred Technical Skills
Experience with the following technologies is preferred:
Swift
SwiftUI
Swift Package Manager (SPM)
SQL and NoSQL databases
TensorFlow Lite (on-device inference)
Location: Singapore
About the Company
Our client is a stealth AI startup backed by one of Southeast Asia's leading technology companies and is currently building its global founding team.
The company is developing an AI-native communication platform designed to simplify everyday tasks by integrating AI directly into conversations. Instead of switching between multiple applications, users can plan, organize, compare, research, and complete tasks within a single intelligent assistant.
Serving a market of billions of users still relying on traditional productivity tools, the platform focuses on delivering reliable AI workflows, persistent context, multi-step reasoning, and seamless task execution. The mission is to create an AI assistant that significantly improves productivity while making everyday work simpler and more intuitive.
About the Role
Our client is seeking an
Android Software Engineer
to build and enhance its AI-native mobile experience. This role is responsible for developing production-grade Android applications where AI is at the core of the user experience, ensuring performance, reliability, and usability across all mobile interactions.
Working closely with backend and machine learning teams, this position will focus on delivering scalable Android applications that integrate advanced AI capabilities while maintaining a seamless user experience.
Key Responsibilities
Build and maintain production Android applications using
Kotlin
.
Integrate AI-powered features such as chat, vision, voice, and recommendation systems through backend APIs.
Design intuitive user experiences for AI interactions, including streaming responses, retries, and partial results.
Optimize application performance, memory usage, and responsiveness for AI-intensive workflows.
Implement analytics, logging, and user feedback mechanisms to support continuous AI evaluation and product improvement.
Collaborate closely with backend and machine learning engineers to define API integrations and system behavior.
Ensure application stability, security, and scalability within production environments.
Requirements
Minimum
3 years of Android application development experience
using Kotlin.
Hands-on experience integrating AI-powered features, such as Large Language Models (LLMs), computer vision, or speech APIs.
Strong understanding of asynchronous programming using
Coroutines
and
Flow
.
Experience working with RESTful or gRPC APIs and structured data formats.
Strong debugging, troubleshooting, and performance profiling skills.
Experience developing applications that operate reliably under conditions involving latency, partial failures, and non-deterministic behavior.
Familiarity with
ML Kit
or lightweight on-device inference is an advantage.
Experience publishing and maintaining production applications on the
Google Play Store
.
Preferred Technical Skills
Experience with the following technologies is preferred:
Kotlin / Java
SQL and NoSQL databases
TensorFlow Lite (on-device inference)
Location: Singapore
About the Company
Our client is a stealth AI startup backed by one of Southeast Asia's leading technology companies and is currently building its global founding team.
The company is developing an AI-native communication platform designed to simplify everyday tasks by integrating AI directly into conversations. Instead of switching between multiple applications, users can plan, organize, compare, research, and complete tasks within a single intelligent assistant.
Serving a market of billions of users still relying on traditional productivity tools, the platform focuses on delivering reliable AI workflows, persistent context, multi-step reasoning, and seamless task execution. The mission is to create an AI assistant that significantly improves productivity while making everyday work simpler and more intuitive.
About the Role
Our client is seeking a AI Backend Engineer to build and operate the backend infrastructure that powers AI-driven experiences across its products. The role focuses on owning the inference and orchestration layer that sits between AI models and end users, ensuring every interaction is fast, reliable, scalable, and cost-efficient.
Working closely with engineering and AI teams, this position will play a key role in designing production-grade backend services, optimizing system performance, and delivering robust AI-powered features across mobile and desktop platforms.
Key Responsibilities
Build, maintain, and operate backend systems that power AI-enabled features in production.
Design and implement AI inference pipelines, orchestration layers, and service architectures around AI models.
Develop scalable, high-performance APIs that integrate seamlessly with frontend applications and machine learning systems.
Optimize system performance by improving inference latency, throughput, caching, batching, and streaming capabilities.
Own production operations, including monitoring, logging, alerting, and incident response.
Troubleshoot and resolve issues within distributed systems to ensure service reliability and stability.
Continuously improve backend architecture and production systems based on operational insights and real-world usage.
Collaborate with cross-functional teams to deliver reliable, scalable, and high-quality AI-powered solutions.
Requirements
Strong backend engineering experience in production environments.
Proven experience building and operating high-throughput, low-latency backend services.
Experience designing scalable APIs and distributed systems.
Familiarity with AI inference patterns, including Large Language Models (LLMs), embeddings, and multimodal AI systems.
Strong debugging and troubleshooting skills within distributed production environments.
Demonstrated ability to deliver production-ready solutions while iterating based on real-world system performance.
Excellent analytical, problem-solving, and collaboration skills.
Technical Skills
Experience with the following technologies is preferred:
Python
Node.js
PyTorch
OpenAI, Anthropic, or open-source Large Language Models (LLMs)
SQL and NoSQL databases
Kubernetes
Docker
Location: Yerevan, Armenia
Description
We are seeking a detail-oriented and proactive
InfoSec Compliance Operations Specialist
to support the implementation and ongoing operation of the organization’s Information Security governance, compliance, policy, and certification activities.
This is a hands-on, execution-focused role. The specialist will assist with maintaining policies and procedures, collecting and organizing compliance evidence, supporting audits and certifications, updating Information Security documentation, monitoring assigned actions, and coordinating routine communications with internal and external stakeholders.
The role does not include formal management responsibility, strategic ownership of the Information Security program, approval authority, or independent decision-making regarding risk acceptance, policy approval, or compliance exceptions.
Responsibilities
Support the implementation and ongoing operation of Information Security governance, compliance, and ISMS activities
Maintain compliance documentation, control matrices, risk registers, evidence repositories, corrective-action trackers, and related records
Collect, review, organize, and maintain evidence for ISO/IEC 27001, PCI DSS, internal audits, external assessments, and certification activities
Support the preparation, review, publication, version control, and periodic update of Information Security policies, standards, procedures, and guidelines
Track compliance gaps, audit findings, risk-treatment actions, remediation activities, responsible owners, and completion deadlines
Support internal and external audits, readiness assessments, control reviews, and certification activities
Prepare compliance reports, audit updates, policy summaries, risk documentation, meeting materials, and management-review content
Assist with maintaining the Information Security risk register, control inventory, Statement of Applicability, and supporting documentation
Support customer security questionnaires, third-party assessments, and routine coordination with IT, Legal, Procurement, Compliance, and business teams
Follow up with responsible stakeholders on outstanding evidence, document reviews, corrective actions, and compliance deadlines
Requirements
Relevant education or professional experience in Information Security, cybersecurity, compliance, risk management, audit, policy administration, or a related field
Strong understanding of Information Security governance, risk, compliance, internal controls, and standards such as ISO/IEC 27001 or PCI DSS
Experience preparing, reviewing, updating, or maintaining policies, procedures, compliance records, or audit documentation
Strong documentation, business-writing, communication, organizational, and stakeholder-coordination skills
Ability to manage multiple deadlines, follow established procedures, work with technical and non-technical teams, and handle confidential information appropriately
Location: Lagos, Nigeria
Who We Are
We're a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role
The Senior Anti-Fraud & Credit Policy Manager leads the Bank's Credit Policy and Fraud Prevention function, ensuring robust controls across customer onboarding, loan origination, and portfolio management. The role is responsible for developing and optimizing fraud prevention strategies, KYC controls, credit policy rules, and fraud detection models while safeguarding the business against financial crime and operational losses.
The successful candidate will oversee anti-fraud systems, external risk data providers, blacklist management, and continuous monitoring of fraud attacks. Working closely with Risk, Credit, Product, Operations, Technology, Compliance, and Data Science teams, this role will drive automation, enhance decisioning frameworks, and strengthen fraud prevention capabilities across the lending lifecycle.
This role is ideal for someone with extensive experience in fraud risk management, credit policy, digital lending, and data-driven decisioning within banking or fintech.
What You Will Do
Lead the design, implementation, and continuous improvement of credit policies and anti-fraud strategies across all lending products.
Develop, monitor, and optimize KYC, customer verification, and fraud prevention controls throughout the customer lifecycle.
Design, implement, and fine-tune fraud detection rules, cross-match models, and decision engines to improve fraud detection while minimizing false positives.
Manage fraud prevention platforms and decisioning systems to enhance approval quality and customer experience.
Oversee relationships with external risk data providers, including credit bureaus, identity verification providers, device intelligence, and fraud intelligence vendors.
Evaluate the effectiveness of third-party fraud and identity solutions and recommend enhancements where necessary.
Own and maintain customer, device, identity, and merchant blacklists, ensuring timely updates and governance.
Monitor fraud trends, emerging threats, attack patterns, and suspicious activities across digital channels.
Lead daily fraud monitoring, investigate fraud incidents, and coordinate rapid response actions to mitigate losses.
Develop fraud dashboards, KPIs, and management reports to support executive decision-making.
Conduct root cause analysis of fraud events and implement preventive controls.
Collaborate with Product, Engineering, Data Science, and Operations teams to implement new fraud controls and policy enhancements.
Review lending policies and recommend updates based on portfolio performance, fraud trends, regulatory changes, and business strategy.
Support internal and external audits, regulatory examinations, and compliance activities relating to fraud prevention and credit policy.
Ensure all fraud prevention activities comply with regulatory requirements and internal governance standards.
Lead continuous improvement initiatives through automation, analytics, and advanced fraud detection techniques.
Requirements
What You Bring
Educational Qualification
Bachelor's degree in Computer Science, Information Technology, Mathematics, Statistics, Economics, Finance, Accounting, Engineering, or a related discipline.
Master's degree is an added advantage.
Professional Certifications
Certified Fraud Examiner (CFE) – preferred.
Certified Anti-Money Laundering Specialist (CAMS) – an advantage.
Certified Risk Management Professional (CRMP), FRM, or equivalent certifications are desirable.
Professional certifications in Data Analytics, SQL, Python, SAS, or Power BI are an added advantage.
Experience
Minimum of 6–8 years of experience in Fraud Risk Management, Credit Policy, Financial Crime, Credit Risk, or Digital Lending.
At least 3 years in a leadership or senior specialist role.
Experience within banking, fintech, consumer lending, or financial services.
Hands-on experience managing fraud prevention systems, KYC platforms, and rule-based decision engines.
Experience working with external fraud intelligence, identity verification, and credit bureau providers.
Professional Competencies
Strong knowledge of digital fraud prevention, financial crime, and credit policy management.
Deep understanding of KYC, Customer Due Diligence (CDD), identity verification, and fraud risk controls.
Experience designing and optimizing fraud rules, scorecards, cross-match models, and decision engines.
Strong understanding of fraud attack vectors, synthetic identity fraud, account takeover, device fraud, application fraud, and first-party fraud.
Experience managing external risk data providers and integrating third-party fraud solutions.
Strong knowledge of blacklist management, fraud monitoring, and fraud investigation processes.
Proficiency in SQL, Excel, Power BI, Python, SAS, or similar analytical tools.
Strong analytical and problem-solving skills with the ability to identify emerging fraud patterns.
Excellent stakeholder management, communication, and leadership skills.
Strong understanding of regulatory requirements relating to fraud prevention, AML, KYC, and consumer lending.
Ability to balance fraud prevention with customer experience and business growth.
This Role Is Ideal For You If:
You enjoy building robust fraud prevention and credit policy frameworks.
You are passionate about protecting customers and the business from financial crime.
You enjoy analyzing fraud patterns and improving decision engines through data.
You thrive in fast-paced, technology-driven lending environments.
You enjoy collaborating across Risk, Compliance, Product, Engineering, and Operations teams.
You are motivated by solving complex fraud challenges using analytics and technology.
You May Not Enjoy This Role If:
You prefer operational processing over strategic risk management.
You are uncomfortable making high-impact risk decisions.
You dislike working with fraud analytics, rule optimization, and large datasets.
You prefer environments with limited change and innovation.
You are not interested in regulatory compliance, fraud prevention, or credit governance.
Benefits
What's In It For You
Opportunity to lead fraud prevention and credit policy for a fast-growing fintech organization.
Ownership of fraud strategy, KYC controls, and credit decisioning frameworks that directly influence portfolio quality and customer trust.
Exposure to advanced fraud technologies, digital identity solutions, and analytics-driven decisioning.
Opportunity to collaborate with Risk, Product, Engineering, Data Science, Compliance, and Executive Leadership teams.
Continuous learning, professional certification support, and career development opportunities.
Competitive compensation and the opportunity to solve complex, high-impact fraud and credit risk challenges.
Location: Lagos, Nigeria
Who We Are:
We're a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role:
The Portfolio Manager is responsible for developing, implementing, and managing credit portfolio strategies that support the Bank's expansion into new markets and regions. The role ensures sustainable portfolio growth by balancing risk, profitability, and customer acquisition while adapting credit strategies to local market dynamics and regulatory environments.
This role will lead portfolio performance monitoring, market analysis, credit strategy optimization, and expansion initiatives across multiple geographies. Working closely with Credit Risk, Product, Finance, Data, Collections, and Business teams, the Portfolio Manager will drive data-driven decisions that maximize portfolio quality and business performance.
This role is ideal for someone with strong expertise in portfolio management, retail lending, credit analytics, and expansion strategy within banking or fintech.
What You Will Do:
Develop and execute portfolio strategies to support expansion into new markets and regions.
Design localized credit strategies based on customer behaviour, market conditions, regulatory requirements, and portfolio performance.
Monitor portfolio quality, profitability, and growth across multiple regions using key credit risk metrics.
Analyse portfolio trends, customer segments, and product performance to identify growth opportunities and emerging risks.
Perform portfolio forecasting, scenario analysis, stress testing, and profitability assessments.
Recommend enhancements to underwriting policies, pricing strategies, and portfolio limits to optimise business performance.
Partner with Product and Business teams to support the launch of new lending products and market expansion initiatives.
Monitor key portfolio indicators including delinquency, default rates, recoveries, vintage performance, roll rates, and loss trends.
Conduct deep-dive analysis on regional portfolio performance and provide actionable recommendations to senior management.
Collaborate with Finance on Expected Credit Loss (ECL), impairment analysis, and portfolio provisioning.
Develop automated dashboards and portfolio reporting to support executive decision-making.
Drive continuous improvement initiatives across portfolio analytics, reporting automation, and risk management processes.
Ensure compliance with internal credit policies, regulatory requirements, and governance standards.
Work closely with Risk, Data Science, Technology, Collections, and Operations teams to improve portfolio performance and customer outcomes.
Requirements
What You Bring
Educational Qualification:
Bachelor's degree or Higher National Diploma in Finance, Economics, Statistics, Mathematics, Business Administration, Engineering, Computer Science, or a related quantitative discipline.
A Master's degree is an added advantage.
Professional Certifications:
Financial Risk Manager (FRM) or Chartered Financial Analyst (CFA) certification is preferred.
Professional certifications in Credit Risk Management or Portfolio Management are an added advantage.
Microsoft Power BI, SQL, Python, SAS, or equivalent data analytics certifications are desirable.
Experience:
Minimum of 5–7 years of experience in Portfolio Management, Credit Risk, Credit Analytics, or Retail Lending.
Hands-on experience managing consumer lending portfolios within banking, fintech, or other financial institutions.
Experience supporting regional expansion, multi-market portfolios, or new market launches is an added advantage.
Professional Competencies:
Strong understanding of retail lending, portfolio management, and credit risk principles.
Experience analysing portfolio performance using key risk and financial metrics.
Knowledge of IFRS 9, Expected Credit Loss (ECL), impairment analysis, and portfolio profitability.
Strong analytical skills with experience using SQL, Excel, Power BI, Python, SAS, or similar analytical tools.
Experience with portfolio segmentation, vintage analysis, roll rates, delinquency monitoring, and stress testing.
Strong understanding of lending products, customer behaviour, and market dynamics.
Excellent communication, stakeholder management, and presentation skills.
Strong commercial acumen with the ability to balance business growth and portfolio quality.
Ability to work effectively in a fast-paced, data-driven environment while managing multiple priorities.
This Role Is Ideal For You If:
You enjoy building and optimising lending portfolios across new markets.
You are passionate about using data to drive strategic business decisions.
You thrive in high-growth, fast-paced financial services environments.
You enjoy collaborating with cross-functional teams to deliver business outcomes.
You are motivated by solving complex portfolio and credit risk challenges.
You May Not Enjoy This Role If:
You prefer operational or administrative work over strategic portfolio management.
You are uncomfortable working with large datasets and financial analysis.
You dislike balancing commercial growth with risk management.
You prefer highly repetitive work with limited opportunities for innovation and strategic thinking.
Benefits
What's In It For You:
Opportunity to lead portfolio strategy for regional expansion within a fast-growing fintech organisation.
Exposure to large-scale lending portfolios, market expansion, and strategic growth initiatives.
Opportunity to collaborate with Credit Risk, Product, Finance, Data, Engineering, and Executive Leadership teams.
Continuous learning, professional certifications, and career development opportunities.
Competitive compensation and the opportunity to influence business growth while managing portfolio performance across multiple markets.
Location: Lagos, Nigeria
Who We Are:
We're a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role:
The Credit Policy Analyst is responsible for designing, implementing, and continuously improving credit policies and underwriting strategies for new lending products, including Credit Cards, Credit Lines, Buy Now Pay Later (BNPL), Merchant Financing, and other emerging digital credit solutions.
The role partners closely with Credit Risk, Product, Data Science, Fraud, Technology, Finance, and Operations teams to ensure new products are launched with robust credit decisioning frameworks that balance portfolio growth, customer experience, profitability, and risk management.
This role is ideal for someone with strong expertise in credit policy development, consumer lending, and data-driven decision-making within a fast-paced banking or fintech environment.
What You Will Do:
Design and develop credit policies for new lending products, including Credit Cards, Credit Lines, BNPL, Merchant Financing, and other digital lending solutions.
Define customer eligibility criteria, underwriting standards, credit limits, pricing strategies, and approval rules for new products.
Develop, test, and optimize credit decision rules, scorecards, and policy frameworks to improve portfolio quality and customer acquisition.
Monitor the performance of newly launched products and recommend policy enhancements based on portfolio analytics and business performance.
Conduct policy simulations, scenario analysis, and impact assessments before implementing credit policy changes.
Collaborate with Product, Data Science, Fraud, Engineering, Collections, and Finance teams throughout the product development lifecycle.
Analyse customer behaviour, repayment trends, portfolio performance, and profitability to support policy improvements.
Recommend changes to approval strategies, credit limits, pricing, and risk controls based on portfolio performance and market trends.
Develop automated dashboards, portfolio monitoring reports, and policy performance metrics for management reporting.
Support A/B testing and champion/challenger strategies to continuously improve credit decisioning.
Ensure all credit policies comply with regulatory requirements, internal governance standards, and the Bank's risk appetite.
Maintain comprehensive documentation of credit policies, governance approvals, decision rules, and implementation procedures.
Support audits, regulatory reviews, and compliance activities relating to credit policy management.
Requirements
What You Bring
Educational Qualification:
Bachelor's degree or Higher National Diploma in Finance, Economics, Statistics, Mathematics, Computer Science, Engineering, Business Administration, or a related quantitative discipline.
A Master's degree is an added advantage.
Professional Certifications:
Financial Risk Manager (FRM), Chartered Financial Analyst (CFA), or equivalent risk management certification is preferred.
Credit Risk or Consumer Lending certifications are an added advantage.
Professional certifications in SQL, Python, SAS, Power BI, or Data Analytics are desirable.
Experience:
Minimum of 4–6 years of experience in Credit Policy, Credit Risk, Portfolio Analytics, Consumer Lending, or Lending Strategy.
Hands-on experience designing or managing credit policies for retail or digital lending products.
Experience within banking, fintech, consumer finance, or other regulated financial institutions.
Experience supporting the launch of new lending products is an added advantage.
Professional Competencies:
Strong understanding of consumer lending, underwriting principles, and credit policy management.
Experience developing credit strategies for products such as Credit Cards, Credit Lines, BNPL, Merchant Financing, or unsecured lending products.
Knowledge of scorecards, decision engines, credit bureau data, affordability assessments, and risk-based pricing.
Strong analytical skills with experience using SQL, Excel, Power BI, Python, SAS, or similar analytical tools.
Understanding of portfolio monitoring, IFRS 9, Expected Credit Loss (ECL), and portfolio performance metrics.
Experience conducting policy performance analysis, segmentation, champion/challenger testing, and portfolio optimisation.
Excellent analytical, communication, and stakeholder management skills.
Strong attention to detail with the ability to balance business growth, customer experience, and credit risk.
This Role Is Ideal For You If:
You enjoy designing credit strategies for innovative lending products.
You are passionate about balancing business growth with prudent risk management.
You enjoy using data and analytics to improve customer decisioning.
You thrive in collaborative, cross-functional product development environments.
You enjoy solving complex lending and credit policy challenges.
You May Not Enjoy This Role If:
You prefer operational or administrative work over analytical and strategic roles.
You are uncomfortable making data-driven credit policy recommendations.
You dislike working with large datasets, policy optimisation, and performance analytics.
You prefer highly repetitive work with limited opportunities for innovation.
Benefits
What's In It For You:
Opportunity to shape the credit strategy for innovative lending products within a leading fintech organisation.
Hands-on experience launching and optimising products such as Credit Cards, Credit Lines, BNPL, and Merchant Financing.
Exposure to Product, Data Science, Risk, Engineering, Finance, and Executive Leadership teams.
Continuous learning, professional certification support, and career development opportunities.
Competitive compensation and the opportunity to solve complex, real-world lending and credit risk challenges.
Location: Tabuk, Saudi Arabia; Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Yanbu, Saudi Arabia
The Operations Engineer will be responsible for monitoring and controlling the operation of all facility systems and coordinating maintenance-related activities at the Primary Nursery Facility in NEOM. The role will also oversee the delivery of support services, including Janitorial, Horticulture, Pest Control, Waste Management, and Office Services.
The Operations Engineer will ensure the safe, efficient, and reliable operation of electro-mechanical systems, monitor service provider performance, ensure compliance with operational KPIs, resolve customer complaints, and continuously identify opportunities to improve facility performance, energy efficiency, and end-user satisfaction.
Key Responsibilities
Supervise and coordinate the daily operation of all MEP and electro-mechanical systems at the Primary Nursery Facility.
Monitor and control equipment including MCCs, pumps, VFDs, fans, instrumentation, emergency generators, AHUs, chillers, and related systems.
Plan operational activities, establish priorities, and coordinate maintenance and project-related works.
Conduct regular inspections and monitor system performance to ensure facility readiness, reliability, and compliance with operational requirements.
Analyze system performance, operating parameters, alarms, and set points, and implement corrective actions and improvement initiatives.
Respond promptly to emergencies, major faults, equipment failures, and operational interruptions.
Support Root Cause Analysis (RCA), incident investigations, commissioning activities, and the implementation of corrective actions.
Manage and monitor contractors and service providers delivering Janitorial, Horticulture, Pest Control, Waste Management, and Office Services.
Ensure customer satisfaction by resolving complaints, high-priority tickets, and recurring operational issues while monitoring service delivery against KPIs.
Requirements
Bachelor’s degree in Electrical, Mechanical, Electro-Mechanical Engineering, or a related field.
4–6 years of experience in Facility Management, Facility Operations, or a similar role.
Proven experience in the operation and monitoring of MEP and electro-mechanical systems.
Good knowledge of facility systems and equipment, including MCCs, pumps, VFDs, generators, AHUs, chillers, fans, and instrumentation.
Ability to read and interpret technical drawings and understand MEP commissioning procedures.
Experience in contractor management, service provider coordination, and KPI monitoring.
Strong knowledge of troubleshooting, problem-solving, Root Cause Analysis (RCA), and corrective action processes.
Good communication, leadership, coordination, analytical, and customer service skills.
Good command of written and spoken English, with the ability to work effectively under pressure and respond to operational emergencies.
Mayflower is a technology company focused on transforming the live entertainment industry by providing high-quality live streaming experiences. The Design System Designer role involves evolving and maintaining the design system across product and engineering teams.
Responsibilities:
— Evolve and maintain the existing UI foundation using Figma, Storybook, and code
— Design and refine core UI components such as inputs, buttons, form elements, and patterns
— Refine and extend a scalable token architecture (primitive → semantic → component) with theming support
— Improve alignment between Figma, frontend implementation, and Storybook to ensure product consistency
— Contribute to and improve the design-to-code workflow using Figma Variables, Tokens Studio, Style Dictionary, and CI/CD pipelines
— Support migration of components toward a token-based structure, prioritizing impactful areas
— Help shape and maintain contribution guidelines and system standards for design and engineering teams
— Contribute to documentation and knowledge sharing to facilitate system understanding and usage
— Explore and support AI-assisted workflows, including structured and machine-readable design system practices
Location: Tbilisi, Georgia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you an experienced customer experience professional with leadership skills and a strong passion for being strategic and using insights to deliver exceptional service?
Does leading support within one of Europe’s fastest-growing tech companies sound like your next adventure? If the answers to the questions are "yes" then keep reading!
Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners. We launched in Georgia in April 2018 and have since then started conquering the food delivery scene in Tbilisi, Batumi, Rustavi and Kutaisi and other cities in Georgia.
As our team is growing, we're looking for a Support Manager to join our Shared Service Center team in Georgia! In our Support team there is no typical day. To be successful in this role you will need to be independent, customer-oriented, and have excellent interpersonal and relationship-building skills to provide best support to our Customers, Restaurants and Courier Partners. We are looking for someone who takes ownership beyond the obvious and who can take that extra step to support the team.
As our Support Manager you will lead our Shared Service Center team and inspire the high-quality standard of service that we provide to our customers and partners. With their excellent management skills, our Support Managers ensure that our Support Leads are running the operations between customers, restaurant partners and courier partners smoothly.
What you’ll be doing
Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners
Contribute to strategic initiatives and their execution in order to constantly improve the service proposition
Guide and coach the team in order to improve the associate’s performance, personal development and happiness
Implement new work procedures and features and encourage feedback around these
Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements.
Together with the Content, Training and Quality team, develop the quality and content processes within the Support operations in line with the training operations
Collaborate closely with other teams to meet the needs of the customers and improve overall level of service.
Lead by example and show what customer-obsessed means: At Wolt, the Support Team knows that customer interactions serve a larger purpose than simply fixing problems. The Support Manager will lead by example and raise the bar for the way support is provided at Wolt.
Our humble expectations
You can formulate yourself very well, both verbally as well as in written form in English and Georgian.
You are customer obsessed and have experience in Customer Support or Customer Service.
You have 3-5 years of experience in leading a team, preferably leading a leadership team or other more senior team
You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance.
Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritise.
You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills.
You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.
You have strong presentational skills and proficiency in Office tools
Any trainings or experience in people or project management are an advantage
A degree in Business Administration is a strong plus!
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Job Description
Action1 is transforming endpoint security for modern IT teams. As we continue our evolution from SMB to enterprise, we are hiring a high-performing Account Executive to drive new business across state, local, and education accounts in the United States. This is a quota-carrying, full-cycle role focused on landing and expanding SLED accounts while applying the same disciplined, new-business sales motion we use across mid-market and enterprise organizations. You will engage directly with IT Directors, Security Leaders, Infrastructure teams, procurement stakeholders, and executive decision-makers to position Action1’s patch management and endpoint security platform as a strategic solution.
We’re looking for someone who understands how cybersecurity and IT infrastructure buying works — longer sales cycles, multiple decision-makers, technical validation, security review, procurement navigation, and strong business justification — and who can bring that discipline into public sector and education accounts. This is not a relationship-only SLED role or a reactive RFP position. We need someone who can create pipeline, open doors with IT and security buyers, run strong discovery, manage technical evaluations, and close business in a high-growth, remote-first SaaS environment.
If you’ve successfully sold cybersecurity or adjacent IT solutions into mid-market, enterprise, or public sector accounts and enjoy building a pipeline as much as closing, this role is for you.
Responsibilities
— Drive SLED Revenue Growth: Own a defined U.S. SLED territory and meet or exceed quota targets through disciplined pipeline generation, account planning, and deal execution.
— Manage the Full Sales Cycle: Lead opportunities from prospecting through close — including discovery, stakeholder mapping, value alignment, technical validation, procurement navigation, negotiation, and contract execution.
— Sell to IT & Security Leaders: Engage IT Managers, Directors of Infrastructure, CISOs, CIOs, SysAdmins, security teams, and technical buying committees with credibility and consultative expertise.
— Build & Maintain Strong Pipeline Coverage: Generate pipeline through outbound prospecting, partner collaboration, and strategic account planning. Maintain disciplined forecasting and opportunity hygiene in Salesforce.
— Navigate Complex Buying Processes: Manage multi-threaded sales cycles, security reviews, procurement workflows, public sector buying requirements, and competitive displacement strategies.
— Partner with Solutions Engineers: Collaborate closely with pre-sales/technical resources to ensure strong technical validation and alignment with customer requirements.
— Execute Account Expansion Strategy: Identify upsell and cross-sell opportunities within SLED customers to drive expansion revenue and long-term retention.
— Stay Market-Aware: Maintain a strong understanding of cybersecurity trends, endpoint management, patch management, vulnerability remediation, public-sector IT priorities, and competitive positioning.
— Operate with Ownership: Work independently in a remote-first environment while collaborating cross-functionally with Marketing, Channel, Customer Success, Product, and Sales Leadership.
— Collaborate Cross-Functionally: Partner closely with marketing, product, channel, and sales leadership to incorporate field feedback and refine messaging for public-sector and education accounts.
Requirements
— 3–7+ years of quota-carrying B2B sales experience in SaaS, cybersecurity, IT infrastructure, endpoint management, or adjacent technical solutions.
— Proven success consistently owning deals with a minimum average deal value of $30K.
— Proven success selling into mid-market, enterprise, public sector, education, or other complex buying environments.
— Experience engaging IT buyers, including IT Directors, SysAdmins, Security Leaders, Infrastructure teams, and technical stakeholders.
— Demonstrated ability to generate pipeline and close complex deals.
— Strong forecasting discipline and Salesforce hygiene.
— Experience navigating longer, multi-stakeholder sales cycles, including technical validation, security review, procurement, and legal/commercial negotiation.
— Excellent discovery and consultative selling skills.
— Comfortable in a high-growth, fast-paced startup environment.
— Ability to operate independently in a developing territory and create structure without relying on a fully mature sales motion.
— We are seeking candidates who can start as soon as possible due to business needs.
— SLED, public sector, education, government, or regulated-market sales experience.
— Experience selling cybersecurity, endpoint management, patch management, vulnerability management, EDR, MDR, IAM, IT operations, or infrastructure solutions into public sector or education accounts.
— Familiarity with public sector procurement processes, cooperative purchasing, contract vehicles, RFPs, reseller-led motions, or budget cycles.
Benefits
— A collaborative environment encouraging you to own your domain and implement best practices
— Stable income, benefits, flexible working hours, and opportunities for promotion.
— Friendly and professional peers, eager to help and help you grow.
— A multitude of interesting challenges and opportunities.
Location: Canada; United States
Role:
We are is looking for qualified
Payload System Verification and Validation Engineers
to join our advanced satellite payload development team. This role focuses on system-level engineering of next-generation digital communications payloads, with a strong emphasis on
requirements verification through test
.
The selected candidate will contribute to the entire payload lifecycle — from architecture definition and requirement specification to integration, verification, and in-orbit validation. The role requires good understanding of both
digital signal processing
and
RF payload architectures
, especially involving
Software Defined Radio (SDR)
and
Direct Radiating Array (DRA)
systems.
Tasks
Define, analyze, and validate system and subsystem requirements for digital telecommunications payloads.
Develop and execute
verification plans
, including defining test strategies, writing test procedures, and analyzing results.
Lead or support system-level payload test campaigns, both at equipment and spacecraft level.
Interface with payload hardware and software teams to ensure correct implementation and traceability of requirements.
Participate in technical reviews and support anomaly investigation and resolution.
Work with multi-disciplinary teams including RF, digital, embedded software, FPGA, and systems engineering.
Contribute to technology evolution by identifying opportunities for design optimization and innovation.
Must haves
Bachelor’s degree in Electrical Engineering, Telecommunications, Aerospace Engineering, or a related field.
5 years+ of experience
in telecommunications systems, particularly in digital payloads. (experience outside of the Space industry will also be considered)
Strong expertise in requirements verification by test
, including practical experience in developing and executing test plans.
Solid understanding of
digital payload architectures
, including SDR-based flexible processors and beamforming using DRA.
Familiarity with
hardware and software tools
used in payload verification, such as:
Vector Network Analyzers (VNA)
and
Spectrum Analyzers
for RF testing
Baseband signal generators
,
Channel Emulators
, and
BER testers
Python
,
MATLAB
, or
LabVIEW
for test automation and data analysis
SCPI
,
VISA
, and similar interfaces for instrument control
Good understanding of FPGA-based systems and embedded software architectures is a plus.
Must be eligible to work in Canada, capable of obtaining necessary security clearance.
Complementary skills/knowledge
Previous experience in Space or Constellation Operations
Development and testing of new automated testing methodologies
Knowledge of requirements Management tools such as DOORS/Windchill/Jama
Demonstrated capability to efficiently work autonomously and with little to no supervision
Written and verbal communications skills in English, knowledge of French will be considered favorably
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Sr AI Architect - Conversation AI.
About the job
This position is critical to leveraging Twilio’s massive data ecosystem and unmatched communication scale to build our customer facing AI capabilities, such as Twilio Conversational Memory, Enterprise Knowledge, Behavioral Data Intelligence and many more to power the future of our customer engagement platform.
As a Sr. AI Architect for Twilio Platform, you will also influence the design and evolution of our company-wide ML/AI Ops foundation. You will set the long-term technical vision, establish architectural guardrails, and ensure strict adherence to responsible AI principles. You will drive cross-organizational initiatives, solve complex technical challenges, and elevate the technical standards across all of Twilio. Transitioning AI/ML concepts from cutting-edge research to resilient, compliant, and cost-effective production systems will be your core mission.
As a Sr AI Architect, you will lead the company as the Distinguished Engineer and AI Contextual Engineering SME, serving as the guiding authority to our Architects, driving company-wide impact, and steering Twilio's overarching technical direction for conversational AI. In this pivotal leadership role, you will also influence the design and evolution of our company-wide ML/AI Ops foundation. You will set the long-term technical vision, establish architectural guardrails, and ensure strict adherence to responsible AI principles. By driving cross-organizational initiatives and solving complex technical challenges, you will elevate the technical standards across all of Twilio. Transitioning AI/ML concepts from cutting-edge research to resilient, compliant, and cost-effective production systems will be your core mission.
Responsibilities
In this role, you’ll:
Define and drive a long-term AI/ML architectural vision that aligns with Twilio’s business goals, specifically focusing on how data and memory power the next generation of customer engagement.
Own the strategic roadmap for Twilio’s ML/AI Ops platform and tooling, ensuring a unified approach to model development, deployment, and lifecycle management across all platform capabilities.
Evaluate and implement modern LLM architectures, RAG systems, MCP/tooling frameworks, and inference optimization techniques.
Lead architecture for agentic AI systems including orchestration, reasoning, tool usage, and contextual grounding.
Stay current with rapidly evolving advancements in LLMs, agent frameworks, reasoning systems, and AI infrastructure.
Transition seamlessly from high-level strategic communication with executives to deep-dive code reviews and pair programming with engineers.
Partner closely with Product Management to turn a roadmap into a sequence of technical milestones, ensuring that technical investments always map to customer value.
Have a 'player-coach' mentality, and contribute hands-on technical expertise while providing strategic direction and mentorship to the team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
15+ years of experience in software engineering, with at least 6+ years specifically focused on building and scaling production-grade ML systems at a platform level.
Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics, automated retraining loops, and monitoring for non-deterministic AI features at scale.
Deep expertise in the design, architecture, and deployment of production-grade ML/AI systems, including deep knowledge of transformer models, LLM orchestration, embedding models, inference optimization and vector stores.
Deep understanding of the Context Engineering lifecycle, including semantic retrieval, contextual compression, state management across multi-turn conversations.
Strong background in building cloud-based services using AWS, GCP, or Azure, with experience managing high-volume data and various data stores.
Exceptional communication and collaboration skills, with a proven ability to mentor engineers, influence company wide technical strategy, product direction, and drive results across the company.
A Master's or Ph.D. in Computer Science, Machine Learning, Data Science, Statistics, or a closely related quantitative field.
Desired
A track record of relevant publications at top ML conferences or significant open-source contributions.
Experience designing evaluation frameworks that specifically measure context quality
Track record of designing and implementing enterprise-scale ML/AI Ops platforms
Experience working in a geographically distributed environment.
Location
This role will be remote and based in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $275,840.00 - 344,800.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080.00 - 365,100.00.
Based in the San Francisco Bay area, California: $324,480.00 - 405,600.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 30, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio's next Senior Architect for Emerging Technologies Experimentation Team.
About the job
This position is needed to drive next-generation innovation by designing, prototyping, and implementing forward-looking technical solutions for Twilio’s innovation team.
As an Sr Architect, you’ll leverage your depth of technical knowledge, architectural vision, and leadership to pioneer transformative ideas. This high-impact, entrepreneurial role empowers you to shape the future of Twilio, experiment with emerging technologies, and directly influence our trajectory in a competitive tech landscape. You will be the bridge to guide technical decisions that ensure our experiments can be quickly moved to production, if successful. This role is accountable for ensuring they understand Twilio’s enterprise architecture and can help ensure scalability, extensibility in our technical design as well as call out one way door decisions when defining architectures.
Welcome to Twilio's
Experimentation Team
, the incubation lab where we push boundaries, unlock next-era growth, and turn the once-unimagined into reality.
As part of our Emerging Tech team, you will pioneer Horizon-3 initiatives that fundamentally redefine how humanity interacts with artificial intelligence.
From launching Ola, the world’s first agent-native communication channel, to engineering the ground-breaking Agent-to-Human (A2H) protocol, we are actively building the control room for the autonomous future. If you are a builder driven to disrupt the status quo, reimagine what’s possible, and engineer what comes next, your journey starts here.
Responsibilities
In this role, you'll:
Architect and prototype scalable, high-performance solutions using modern technologies.
Experiment and iterate on new product ideas, leveraging AI, machine learning, and emerging tech.
Lead technical direction, guiding and mentoring engineering teams throughout the development lifecycle.
Partner cross-functionally to align prototypes with business opportunities and strategic goals.
Mentor a group of software development engineers across US and India
Communicate technical vision and results clearly to stakeholders and executive leadership.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
15+ years in architecture or principal engineering roles within innovative, fast-paced environments.
Applied fraud detection and governance framework experience.
Familiarity with AI, machine learning, and LLMs with experience deploying models or AI-driven projects.
Demonstrated success designing large-scale, high-performance architectures across AWS & Azure
Strong leadership and mentoring skills, with proven ability to drive technical direction.
Excellent communication skills for both technical and non-technical audiences.
Proficiency in multiple programming languages (e.g., JavaScript, Python, Java, Go).
Experience with both front-end (React, Angular) and back-end (Node.js, Spring, SpringBoot) development.
Deep understanding of database technologies (SQL and NoSQL) and their tradeoffs.
Desired:
Experience contributing to open source or tech innovation communities.
Track record of rapid prototyping and iterative product development.
Exposure to distributed systems and high-reliability platforms.
Knowledge of risk management best practices in experimental projects.
Experience working with global teams and remote-first environments.
Entrepreneurial mindset with a passion for emerging technologies.
Advanced problem-solving skills with ability to anticipate technology trends.
Background in engineering and technical architecture roles.
Location
This role will be remote and based in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $284,320 - $355,400.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080 -- $365,100.
Based in the San Francisco Bay area, California: $324,480 - $405,600.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 30th, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
leadHo Chi Minh City, Vietnam
leadПротиворечивые условия: Hybrid Work Model for those in Ho Chi Minh City; Remote working for those outside Ho Chi Minh City
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.