Location: Tashkent, Uzbekistan; Tbilisi, Georgia
We are looking for a detail-oriented Real Estate Contracts Specialist with a minimum of 2 years of experience in real estate transaction processing, contract administration, and property documentation.
The ideal candidate will be responsible for preparing and processing property reservation agreements, purchase and sale agreements, maintaining payment schedules, and ensuring accurate registration of real estate transactions.
Candidates must have strong knowledge of local real estate transaction procedures and be comfortable handling documentation for both local and international buyers.
Key Responsibilities
Prepare, review, and process property reservation agreements and purchase and sale agreements.
Coordinate real estate transaction documentation from reservation through completion.
Maintain and monitor property payment schedules, instalments, and transaction records.
Handle deal registration procedures in accordance with local real estate regulations.
Coordinate with sales teams, developers, banks, notaries, legal representatives, and clients.
Verify buyer details, property information, payment terms, and contractual documentation.
Ensure all agreements and supporting documents are accurate and completed within deadlines.
Maintain organised records of property transactions and contractual documentation.
Assist with transactions involving foreign buyers and ensure all relevant documentation is properly processed.
Follow up on pending agreements, signatures, registrations, and payments.
Requirements
Minimum 2 years of relevant experience in real estate transaction processing, contracts administration, or property documentation.
Previous experience working with a real estate developer, brokerage, bank, notary, or property-related organisation.
Strong knowledge of reservation agreements, purchase and sale agreements, and property transaction procedures.
Understanding of local property deal registration processes.
Experience maintaining payment schedules and coordinating transaction documentation.
Fluency in Russian and the local language.
Working proficiency in English.
Experience handling transactions involving foreign buyers will be considered an advantage.
Excellent attention to detail, organisational skills, and accuracy.
Ability to manage multiple transactions and meet deadlines.
Benefits
Office-based work;
International team and projects;
Compensation: fixed salary;
Minimal bureaucracy and a high level of trust from management;
Professional growth and development;
Supportive team, regular calls and the opportunity to work and grow in
fast-growing industries
.
Location: Sapugaskanda, Sri Lanka
Make a Meaningful Impact—From Anywhere.
Join Intellect as a Clinical Provider and support clients on their mental health journeys through our innovative telehealth platform. You’ll deliver high-quality, evidence-based care while being part of a supportive, global network of professionals.
This freelance, remote role offers complete flexibility, allowing you to manage your schedule while complementing your current work or private practice.
Why Join Intellect
You’ll become part of a trusted community of Clinical Psychologists and Counsellors committed to expanding access to quality mental health care worldwide.
What You’ll Do
Provide 1-on-1 telehealth and/or onsite clinical support
Treat a broad range of cases including anxiety, depression, trauma, addiction, eating disorders, schizophrenia, and more
Partner with our internal clinical team to improve programs and platform outcomes
Requirements
Education: Master’s degree in Counseling or Clinical Psychology
Expertise: CBT or other evidence-based approaches (MI, DBT, SFBT, etc.)
Experience: Minimum of 300 post-master’s clinical hours
Languages: Fluency in English and Sinhala
Preferred: EAP experience, adult counseling, and CISP
Bonus: Openness to occasional onsite work
If you’re passionate about delivering impactful mental health care, we’d love to hear from you. Apply today.
Location: Amman, Jordan
Make a Meaningful Impact—From Anywhere.
Join Intellect as a Clinical Provider and support clients on their mental health journeys through our innovative telehealth platform. You’ll deliver high-quality, evidence-based care while being part of a supportive, global network of professionals.
This freelance, remote role offers complete flexibility, allowing you to manage your schedule while complementing your current work or private practice.
Why Join Intellect
You’ll become part of a trusted community of Clinical Psychologists and Counsellors committed to expanding access to quality mental health care worldwide.
What You’ll Do
Provide 1-on-1 telehealth and/or onsite clinical support
Treat a broad range of cases including anxiety, depression, trauma, addiction, eating disorders, schizophrenia, and more
Partner with our internal clinical team to improve programs and platform outcomes
Requirements
Education: Master’s degree in Counseling or Clinical Psychology
Expertise: CBT or other evidence-based approaches (MI, DBT, SFBT, etc.)
Experience: Minimum of 300 post-master’s clinical hours
Languages: Fluency in English and Arabic
Preferred: EAP experience, adult counseling, and CISP
Bonus: Openness to occasional onsite work
If you’re passionate about delivering impactful mental health care, we’d love to hear from you. Apply today.
Amman, Jordan
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Location: Warsaw, Poland
Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire a Lead of Product, Exchange-Traded Products
to join our rapidly expanding team.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
Join the Tigers!
What the job looks like?
The
Lead of Product, Exchange-Traded Products
will have the opportunity to:
Own and drive the expansion of Tickmill's Stocks & Exchange-Traded Products offering.
Define the product strategy, roadmap, and business objectives for Stocks, ETFs, and related investment products.
Lead the trading and investing experience across web and mobile platforms, including market data, order management, portfolio views, reporting, and corporate actions.
Partner closely with Engineering, UX/UI, QA, Compliance, Brokerage, Operations, Sales, Marketing, Affiliates, and other key stakeholders to deliver products from concept to market.
Define and prioritize product features based on customer needs, regulatory requirements, technical feasibility, and business objectives.
Work closely with exchanges, market data providers, clearing brokers, custodians, and technology vendors to enhance and scale the product offering.
Help define scalable operating models that balance global consistency with local market requirements.
Support acquisition, activation, retention, and engagement initiatives in collaboration with Sales, Marketing, Affiliates, and Partnerships teams.
Establish KPIs and continuously optimize client adoption, trading activity, customer engagement, and commercial performance.
Champion a simple, intuitive, and mobile-first investing experience for retail clients.
What will you need to be able to do the job?
7+ years of Product Management experience.
3+ years of experience building or managing Stocks, ETFs, Equities, or other Exchange-Traded Products within a brokerage, investment platform, exchange, fintech, or wealth management environment.
Strong understanding of equities market structure, order management, trade execution, settlement, custody, market data, corporate actions, and retail brokerage operations.
Proven track record of successfully launching, scaling, and optimizing trading or investment products.
Demonstrated experience designing and optimizing customer journeys, onboarding experiences, and product UX using customer insights, analytics, and experimentation.
Strong stakeholder management skills with the ability to lead complex cross-functional initiatives.
Strong technical understanding and the ability to collaborate effectively with engineering and technology teams.
Excellent analytical, strategic thinking, communication, and problem-solving skills.
Proficient in English with excellent written and verbal communication skills.
It will be considered as a plus if you have:
Experience designing, supporting, or optimizing affiliate, referral, Introducing Broker (IB), and partner acquisition journeys.
Experience working with providers such as Interactive Brokers, Saxo, DriveWealth, Apex, Alpaca, or similar brokerage infrastructure platforms.
Experience in scaling global investment products across multiple regulatory jurisdictions.
Experience working within a mobile-first investing or digital wealth management environment.
Knowledge of international equities markets and multi-asset investing products.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience.
Opportunities to learn and grow through our “Employee Training & Development program”.
Multiple events to bond with the team and the group.
Birthday and Loyalty benefits.
What to expect from our recruitment process:
First interview with HR.
Product and stakeholder management interview.
Final interview with top management.
Make your next career step and apply NOW!
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Limassol, Cyprus
Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire a Head of Product, Exchange-Traded Products
to join our rapidly expanding team.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
Join the Tigers!
What the job looks like?
The
Head of Product, Exchange-Traded Products
will have the opportunity to:
Own and drive the expansion of Tickmill's Stocks & Exchange-Traded Products offering.
Define the product strategy, roadmap, and business objectives for Stocks, ETFs, and related investment products.
Lead the trading and investing experience across web and mobile platforms, including market data, order management, portfolio views, reporting, and corporate actions.
Partner closely with Engineering, UX/UI, QA, Compliance, Brokerage, Operations, Sales, Marketing, Affiliates, and other key stakeholders to deliver products from concept to market.
Define and prioritize product features based on customer needs, regulatory requirements, technical feasibility, and business objectives.
Work closely with exchanges, market data providers, clearing brokers, custodians, and technology vendors to enhance and scale the product offering.
Help define scalable operating models that balance global consistency with local market requirements.
Support acquisition, activation, retention, and engagement initiatives in collaboration with Sales, Marketing, Affiliates, and Partnerships teams.
Establish KPIs and continuously optimize client adoption, trading activity, customer engagement, and commercial performance.
Champion a simple, intuitive, and mobile-first investing experience for retail clients.
What will you need to be able to do the job?
7+ years of Product Management experience.
3+ years of experience building or managing Stocks, ETFs, Equities, or other Exchange-Traded Products within a brokerage, investment platform, exchange, fintech, or wealth management environment.
Strong understanding of equities market structure, order management, trade execution, settlement, custody, market data, corporate actions, and retail brokerage operations.
Proven track record of successfully launching, scaling, and optimizing trading or investment products.
Demonstrated experience designing and optimizing customer journeys, onboarding experiences, and product UX using customer insights, analytics, and experimentation.
Strong stakeholder management skills with the ability to lead complex cross-functional initiatives.
Strong technical understanding and the ability to collaborate effectively with engineering and technology teams.
Excellent analytical, strategic thinking, communication, and problem-solving skills.
Proficient in English with excellent written and verbal communication skills.
It will be considered as a plus if you have:
Experience designing, supporting, or optimizing affiliate, referral, Introducing Broker (IB), and partner acquisition journeys.
Experience working with providers such as Interactive Brokers, Saxo, DriveWealth, Apex, Alpaca, or similar brokerage infrastructure platforms.
Experience in scaling global investment products across multiple regulatory jurisdictions.
Experience working within a mobile-first investing or digital wealth management environment.
Knowledge of international equities markets and multi-asset investing products.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive
remuneration package
based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).
Opportunities to learn and grow through our “
Employee Training & Development program”.
Medical Insurance Cover
, which includes Outpatient, Inpatient, and Dental Care.
Multiple
events
to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
Participation in our welfare investment and savings plan through our
Provident Fund Scheme.
Birthday and Loyalty
benefits
.
Collaboration with SportBenefit.
What to expect from our recruitment process:
First interview with HR.
Product and stakeholder management interview.
Final interview with top management.
Make your next career step and apply NOW!
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates
Apt Resources is seeking reliable and hardworking Dishwashers to join the kitchen team of a prestigious hotel in Montenegro, Europe. This is an opportunity to join a professional hotel team where cleanliness, efficiency, and attention to detail help support a high-quality dining experience.
As a Dishwasher, you will play an important role in keeping kitchen operations running smoothly by supporting a clean, organized, and well-maintained back-of-house environment. You will work closely with the kitchen team to help maintain service standards during busy meal periods and contribute to the overall success of daily operations.
This is a seasonal position expected to start in March 2027 and continue until the end of October 2027.
Responsibilities
Wash and sanitize dishes, cookware, utensils, and kitchen equipment efficiently.
Maintain cleanliness and organization throughout dishwashing and kitchen work areas.
Sort, stack, and store clean tableware in designated storage areas.
Remove waste and follow hotel recycling and sanitation procedures.
Support kitchen staff with basic cleaning tasks during busy meal services.
Requirements
Previous dishwashing or kitchen experience in a busy hospitality environment.
Knowledge of food safety, hygiene, and sanitation standards.
Experience collaborating effectively with kitchen teams.
Able to stand for long periods and lift heavy kitchen items.
Willingness to relocate to Montenegro and commit to the full seasonal contract.
Benefits
Net salary of €600 per month, approximately €300–400 in seasonal service charge, three meals daily, and free accommodation.
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates
Our client a Luxury Hotel in Montenegro, Europe is looking for a Kitchen Cleaner to support the smooth running of a busy hospitality operation. This role is essential to maintaining the high cleanliness and hygiene standards expected in a professional hotel kitchen environment. You will help create a safe, organized, and efficient workspace for the wider culinary team by ensuring all cleaning and sanitation tasks are completed thoroughly and consistently.
In this role, you will play an important part in day-to-day kitchen operations by keeping work areas clean, equipment ready for use, and disposal areas properly maintained. The position suits someone who takes pride in dependable work, pays close attention to detail, and is comfortable working as part of a team in a fast-paced setting.
This is a seasonal position expected to start in March 2027 and continue until the end of October 2027.
Responsibilities
Clean and sanitize kitchen floors, walls, countertops, and work surfaces.
Maintain the cleanliness of food preparation areas, storage rooms, and kitchen facilities.
Clean kitchen equipment, sinks, drains, and other designated areas.
Collect and dispose of kitchen waste properly, following waste management procedures.
Ensure cleaning materials and equipment are properly maintained and stored.
Assist kitchen staff with general cleaning and sanitation duties when required.
Maintain high standards of hygiene and cleanliness at all times.
Follow hotel safety procedures and proper cleaning protocols.
Ensure the kitchen remains clean, organized, and free from hazards.
Requirements
Previous experience as a Kitchen Cleaner, Kitchen Steward, General Cleaner, or in a similar role is an advantage.
Experience working in a hotel, restaurant, or commercial kitchen environment is preferred.
Basic knowledge of kitchen hygiene, cleaning procedures, and sanitation standards.
Ability to handle cleaning chemicals and equipment safely.
Physically fit and capable of standing for extended periods and performing manual cleaning tasks.
Hardworking, reliable, responsible, and detail-oriented.
Able to work independently and as part of a team.
Willingness to work flexible shifts, including weekends and holidays.
Ability to work in a fast-paced kitchen environment.
Willingness to relocate to Montenegro and commit to the full seasonal contract.
Benefits
Net salary of €600 per month, approximately €300–400 in seasonal service charge, three meals daily, and free accommodation.
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates
Location: West Sumatra, Indonesia
Make a Meaningful Impact—From Anywhere.
Join Intellect as a Clinical Provider and support clients on their mental health journeys through our innovative telehealth platform. You’ll deliver high-quality, evidence-based care while being part of a supportive, global network of professionals.
This freelance, remote role offers complete flexibility, allowing you to manage your schedule while complementing your current work or private practice.
Why Join Intellect
You’ll become part of a trusted community of Clinical Psychologists and Counsellors committed to expanding access to quality mental health care worldwide.
What You’ll Do
Provide 1-on-1 telehealth and/or onsite clinical support
Treat a broad range of cases including anxiety, depression, trauma, addiction, eating disorders, schizophrenia, and more
Partner with our internal clinical team to improve programs and platform outcomes
Requirements
Education:
Master’s degree in
Counseling
or
Clinical Psychology
Expertise:
CBT or other evidence-based approaches (MI, DBT, SFBT, etc.)
License:
Must hold valid and active
SIPP (Surat Izin Praktik Psikolog)
or SIPPK (Surat Iz
in Praktik Psikolog Klinis)
issued in Indonesia, along with a
current registration (STRP).
Experience:
Minimum of
300 post-master’s clinical hours
Languages:
Fluency in
English
and
Bahasa Indonesia
Preferred:
EAP experience, adult counseling, or managerial coaching
Bonus:
Openness to occasional onsite work in
Sei Mangkei, North Sumatra
If you’re passionate about delivering impactful mental health care, we’d love to hear from you. Apply today.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
As a People Partner at Docker, you will work with managers and employees across Marketing, G&A, and Products to help teams perform, grow, and navigate everyday people needs.
This is an individual contributor role for someone with solid HR experience, clear communication, and a practical approach to solving problems. You will build trusted relationships, coach managers, and own work from start to finish. You will work independently within your scope, partnering with your manager and People Team colleagues on more complex or sensitive matters.
_______________________________________________________________________
WHAT YOU’LL DO
- Build relationships with managers and employees across your client groups. Understand their priorities, team dynamics, and how you can support them.
- Coach managers on setting expectations, giving actionable feedback, supporting development, and addressing performance concerns promptly and fairly.
- Guide managers and employees through day-to-day and moderately complex employee matters. Gather relevant facts, evaluate options, and recommend practical next steps.
- Recognize when a situation requires broader input. Raise concerns promptly and bring a clear summary, your assessment, and questions to your manager or the appropriate partner.
- Coordinate and deliver core people processes within your client groups, including performance reviews, talent reviews, compensation cycles, promotions, and engagement action planning.
- Use people data and employee feedback to identify team-level patterns, recommend actions, and track follow-through.
- Help managers clarify roles, responsibilities, and team expectations. Support defined parts of workforce planning and organizational changes in partnership with your manager.
- Work with Talent Acquisition, People Ops, Total Rewards, Finance, Legal, and other partners to resolve questions and move shared work forward.
- Support global and distributed teams, working with regional experts to account for local requirements and differences in employee experience.
- Own defined People Team projects or workstreams, managing commitments, communicating progress, and raising blockers early.
- Share knowledge and practical resources with teammates, contribute ideas for improving processes, and actively seek feedback on your own development.
_______________________________________________________________________
WHAT YOU’LL BRING
- Relevant HR experience, typically four or more years, including hands-on experience advising managers as a People Partner, HR Business Partner, or in a similar role.
- Solid working knowledge of employee relations, performance management, talent development, compensation processes, and employee engagement.
- The ability to manage moderately complex work independently, organize competing priorities, and follow through on commitments.
- Sound judgment about what you can resolve within your scope and when to involve your manager or a specialist.
- Clear, thoughtful communication. You can explain sensitive information, ask useful questions, and offer a recommendation supported by facts.
- The ability to build credibility across teams, work through disagreement respectfully, and raise concerns when something needs attention.
- Curiosity about the business and an understanding of how people decisions affect team outcomes.
- Comfort using data to identify patterns and inform practical recommendations.
- Care, discretion, and attention to detail when handling confidential information.
- Experience working with distributed or global teams, or a demonstrated ability to collaborate across locations and time zones.
- Comfort using AI tools to support your work, with independent review of their outputs and sound judgment about handling sensitive information.
- Experience supporting Marketing, Product, or G&A teams is a plus, as is experience in a technology company.
_______________________________________________________________________
WHAT SUCCESS LOOKS LIKE
In the first month, you will learn Docker’s culture, People Team practices, and the priorities and structures of your client groups. You will connect with managers, understand current people needs, and learn where to find guidance and support.
In the first three months, you will independently manage day-to-day partnering needs and assigned people processes. You will provide practical manager guidance, follow through on commitments, and bring clear assessments when an issue needs broader input.
In the first year, you will be a trusted, reliable partner to managers and employees across your client groups. You will own moderately complex work from start to finish, contribute to improvements in team effectiveness, and deliver defined projects that support People Team and business priorities.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $103,000 – $147,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology.
This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position.
Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California.
Responsibilities
Provides helpdesk-level coverage and support for internal clients. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process
Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Collaboration with remote sites expected and encouraged
Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel
Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support
Perform first and second level support and troubleshooting for workstation and mobile systems
Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation
Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams
Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization
Work proactively to determine potential issues existing in the environment. Apply performance tuning techniques where applicable
Research new trends and technologies leading to testing and justification for deployment
Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies
Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions
Be eager to grow and develop new skills and tackle special projects as needed
Required Skills
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully
Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS
Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc.)
Must understand and communicate system concepts to end users and technical teams
Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) – NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices
Ability to interact effectively with others on varying technical competency, vendors, management, and staff
Manages competing demands and changes approach or method to best fit the situation
Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise
Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed
Operates across multiple projects concurrently and assumes responsibility for implementation of projects
Preferred Experience
Linux and Mac OS experience are both a strong plus
Appreciation and experience in platform/computer/video gaming is preferred!
#LI-SMS
#LI-AM1
Avoid Recruitment Scams/Phishing Attempts:
Please be aware that any official outreach in response to your application will always be done from a
@sony.com email address
. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.
Anyone using an email that is not @sony.com is
not affiliated with us
and should be
reported
either
via the platform they are contacting you on
or
directly to your email service
as a phishing attempt/scam.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$41.35
—
$62.02 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business.
This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals.
We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served.
You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it.
WHAT YOU’LL DO
- Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish.
- Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team.
- Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance.
- Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes.
- Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it.
- Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match.
- Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it.
- Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals.
WHAT WE’RE LOOKING FOR
We want an operator who has already changed how real work gets done with AI and can show the results.
- A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes.
- A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned.
- Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments.
- Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management.
- Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws.
- Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line.
- High standards for customer quality and human accountability - you don’t compromise on the customer outcome.
HELPFUL EXPERIENCE
- Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams.
- Experience with production AI agents, evaluations, escalation workflows, and continuous improvement.
- Taking an operating model that worked in one team and making it successful elsewhere.
HOW SUCCESS WILL BE MEASURED
- Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity.
- Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role.
- Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains.
- Customer quality goes up and 24/7/365 support stays excellent while the operating model changes.
- Other Ramp operations teams are adopting what worked in CX.
COMPENSATION
For candidates located in New York City or San Francisco, the base salary range for this role is $184,000–$250,000. For candidates located in all other locations, the base salary range will be between $175,000-$220,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Remote within: US, Canada, UK, Portugal
About the role
New vulnerabilities can be exploited soon after public disclosure, leaving application owners little time to patch. Cloudflare can drastically reduce this exposure through managed WAF protections, ad-hoc emergency policies, and tools that help customers identify affected applications and remediate them.
As Senior Product Manager for Zero-Day Protection, your goal is to help protect more than 20% of the Internet from HTTP-exploitable vulnerabilities and attacks. You will own the strategy, roadmap, execution, and customer experience for Cloudflare’s zero-day protection products, beginning with WAF Managed Rules. The role also shapes how Cloudflare helps customers identify affected applications, deploy temporary mitigations, investigate active exploitation, and remediate vulnerable software.
Responsibilities
Product strategy and roadmap
Own the strategy and roadmap for WAF Managed Rules and Cloudflare’s broader zero-day protection experience.
Partner with other product and engineering teams to help customers identify exposure, deploy mitigations, investigate attacks, and remediate vulnerable software.
Define how Managed Rules integrates with code scanning and exposure discovery to help customers identify applications affected by newly disclosed vulnerabilities.
Prioritize shared security primitives, telemetry, and APIs that make emergency protections easier to automate across Cloudflare’s security products.
Define workflows for creating, testing, deploying, and auditing ad-hoc emergency policies when a managed detection is not sufficient for a customer’s environment.
Partner with the Cloudflare Security Research team to turn threat intelligence, vulnerability research, and detection opportunities into product priorities. Security provide technical guidance; the PM brings customer impact and product context.
Partner with Security, Legal, and external researchers during coordinated disclosure processes to prepare customer protections and communications.
Discover and prioritize Enterprise operational needs with customers, Solutions Engineering, Support, and Engineering.
Customer experience
Own the end-to-end customer journey: identifying affected applications, discovering protections, deploying them safely, testing before enforcement, reviewing security events, investigating incidents, configuring exceptions and confirming remediation
Ensure customers can understand what protections they have, what events mean, and what action to take.
Establish feedback loops with Support, Customer Success, Solutions Engineering, and customers. Turn recurring friction and unmet needs into product priorities.
Operations and communications
Support the Cloudflare Security Research team’s vulnerability-response work by providing product context and customer perspective
Coordinate responsible disclosure and external vulnerability communications with Security, Legal, and Communications
Write technical posts, customer guidance, and product communications for security researchers, customers, press, and non-technical audiences
Represent Cloudflare in the broader security community, at conferences, and online as a product and technical spokesperson for Managed Rules and HTTP application vulnerabilities
Skills Required
Strong product-management experience, including strategy, roadmap ownership, discovery, prioritization, and cross-functional delivery.
Technical fluency to understand HTTP applications, vulnerabilities, exploits, and detection systems.
Ability to synthesize input from security research, engineers, customers, and commercial teams into clear product decisions.
Customer empathy and strong product judgment, especially for complex technical workflows.
Excellent written and verbal communication for technical and non-technical audiences.
Comfort operating in a fast-moving, ambiguous security environment.
Strong cross-functional leadership across Cloudflare Security Research, Engineering, Support, Customer Success, Solutions Engineering, Legal, Communications, and other product teams.
Nice to have
Security research, exploit-development, or detection-engineering experience.
Experience with WAFs, managed rules, security-rule rollout, false-positive management, application security, threat intelligence, security operations or vulnerability management.
Experience with Enterprise security operations, including APIs, automation, auditability, policy controls, logs, and SIEM integrations.
Experience with code scanning, software supply-chain security, or exposure discovery.
An established presence in the security research community, conference speaking, technical writing, or press engagement.
Compensation
Compensation may be adjusted depending on work location.
For
Lisbon
based hires: Estimated annual salary of 65,000 - 80,000 EURO
For
New York City
based hires: Estimated annual salary of $156,000 - $216,000
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
About the role:
You will join a high-impact team transforming healthcare through technology. Our platform
connects fragmented clinical systems to enable real-time care coordination across
thousands of healthcare facilities, serving millions of users. You will design and build
scalable platform services, leveraging modern AI-augmented engineering practices to
accelerate delivery, improve reliability, and enhance clinical and operational outcomes
What your day-to-day will look like:
• Build robust platform services supporting clinical operations
• Partner with product and clinical teams to understand and solve real workflow
challenges
• Drive architectural decisions for business platform services
• Own the reliability and performance of critical healthcare solutions
• Mentor team members on modern engineering practices
What qualifications we’re looking for:
Required Technical Experience
•Strong track record building and shipping production software in modern languages
(Java, Python, or similar)
• Deep understanding of cloud-native architecture and distributed systems design
patterns
• Expertise in design, optimization, and scaling for relational (SQL) database
systems, bonus points for NoSQL database systems
• Experience designing and implementing RESTful APIs and microservices
• Proficiency with test-driven development, automated testing, and maintaining high
code quality
• Hands-on experience with modern frontend frameworks, primarily React
• Working knowledge of CI/CD pipelines and infrastructure-as-code practices
• Experience with production observability, monitoring, and performance
optimization tools
Modern Engineering Practices
• Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude
Code) as part of your workflow
• Experience applying AI tools throughout the development lifecycle from
requirements analysis, documentation to incident response
• Strong code review skills demonstrated through giving and receiving constructive
feedback
• Experience with Git workflows and collaborative development practices
• Ability to balance feature delivery with system reliability and technical excellence
• Comfortable with on-call responsibilities and incident response
What Would Make You Stand Out
• Experience building and scaling SaaS platforms
• Track record of mentoring engineers or leading technical initiatives
• Background with Spring Boot and Java ecosystem
• Experience with Azure cloud services and Kubernetes (AKS)
• Experience in healthcare technology or regulated industries
• Understanding of HIPAA compliance and handling sensitive data
Our Stack
• Front-End: React, Micro-Frontends, Material-UI
• Backend: Java, Spring Boot
• Data: PostgreSQL, MSSQL, Redis
• CI/CD: GitHub Actions, Jenkins
• Infrastructure: Azure, AKS, Terraform
• AI Tooling: Claude Code, Copilo
#LI-AJ1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $130,100-162,600+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
About the role:
You will join a high-impact team transforming healthcare through technology. Our platform
connects fragmented clinical systems to enable real-time care coordination across
thousands of healthcare facilities, serving millions of users. You will design and build
scalable platform services, leveraging modern AI-augmented engineering practices to
accelerate delivery, improve reliability, and enhance clinical and operational outcomes
What your day-to-day will look like:
• Build robust platform services supporting clinical operations
• Partner with product and clinical teams to understand and solve real workflow
challenges
• Drive architectural decisions for business platform services
• Own the reliability and performance of critical healthcare solutions
• Mentor team members on modern engineering practices
What qualifications we’re looking for:
Required Technical Experience
•Strong track record building and shipping production software in modern languages
(Java, Python, or similar)
• Deep understanding of cloud-native architecture and distributed systems design
patterns
• Expertise in design, optimization, and scaling for relational (SQL) database
systems, bonus points for NoSQL database systems
• Experience designing and implementing RESTful APIs and microservices
• Proficiency with test-driven development, automated testing, and maintaining high
code quality
• Hands-on experience with modern frontend frameworks, primarily React
• Working knowledge of CI/CD pipelines and infrastructure-as-code practices
• Experience with production observability, monitoring, and performance
optimization tools
Modern Engineering Practices
• Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude
Code) as part of your workflow
• Experience applying AI tools throughout the development lifecycle from
requirements analysis, documentation to incident response
• Strong code review skills demonstrated through giving and receiving constructive
feedback
• Experience with Git workflows and collaborative development practices
• Ability to balance feature delivery with system reliability and technical excellence
• Comfortable with on-call responsibilities and incident response
What Would Make You Stand Out
• Experience building and scaling SaaS platforms
• Track record of mentoring engineers or leading technical initiatives
• Background with Spring Boot and Java ecosystem
• Experience with Azure cloud services and Kubernetes (AKS)
• Experience in healthcare technology or regulated industries
• Understanding of HIPAA compliance and handling sensitive data
Our Stack
• Front-End: React, Micro-Frontends, Material-UI
• Backend: Java, Spring Boot
• Data: PostgreSQL, MSSQL, Redis
• CI/CD: GitHub Actions, Jenkins
• Infrastructure: Azure, AKS, Terraform
• AI Tooling: Claude Code, Copilo
#LI-AJ1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142,700-178,400+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Strava London
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THE ROLE
The Strava for Business team partners with the world's leading brands and agencies to inspire active communities and connect with athletes in meaningful ways. Our sponsorship solutions offer an innovative alternative to traditional advertising — rooted in motivation, community, and real-world impact.
We're growing fast and quote-to-cash rigor is the foundation of that growth. Today, the individual stages of our commercial process have clear owners across Sales, Creative Solutions, Partner Marketing Science, Legal, Product and Finance. The gap is in how those stages work together end to end.
This role sits within GTM Strategy & Operations, reporting into the Global Lead of the function.
This is a high-impact, high-autonomy role. You'll work at the intersection of all teams that are involved in our quote-to-cash process. This is a role for someone who excels in taking complex go-to-market problems, redesign the underlying process and drive change across teams, systems and ways of working.
We follow a flexible hybrid model that translates to more than half of your time on-site in our London, UK office — three days per week.
WHAT YOU'LL DO
• Own and improve quote-to-cash. Map the end-to-end commercial journey, identify bottlenecks and redesign processes so deals move cleanly from opportunity through delivery and revenue recognition.
• Lead cross-functional quote-to-cash transformation. Work across Sales, Partner Marketing Science, Creative solutions, Legal, Finance, IT and Product to solve problems that sit between functions and drive improvements through to completion.
• Integrate new products and capabilities. Make sure new propositions can be quoted, contracted, delivered, reported, invoiced and recognised cleanly before they scale.
• Improve business systems and handoffs. Design better workflows across the commercial stack, including HubSpot, Ironclad, delivery tooling, billing and revenue systems. Ensure data, ownership and approvals move cleanly between them.
• Build operational visibility. Establish the KPIs, reporting and escalation mechanisms needed to understand where the commercial engine is working - and where it is not.
• Own the transformation roadmap. Help make the operating model real by ensuring global design is informed by regional and XFN teams needs and can be deployed effectively.
WHAT YOU’LL BRING TO THE TEAM
• Minimum 5+ years of relevant experience in quote-to-cash, revenue productivity, commercial learning, go-to-market enablement, strategy and operations, product operations, program management or a closely related field.
• Hands-on experience running or redesigning quote-to-cash, covering at least two of quoting, contracting, order management, billing and revenue recognition handoffs, and working directly with Legal and Finance.
• A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment.
• Comfort operating in a builder environment — you're not inheriting a playbook; you're helping create it. You thrive with autonomy, move quickly through ambiguity, and are energised by building from zero.
• Ability to map complex processes, identify root causes and design simpler, scalable operating models.
• Strong communication, stakeholder management, and storytelling skills, with comfort presenting recommendations and direction to stakeholders.
• Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines.
• A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency.
• Demonstrated ability to operate at the intersection of Sales, Product, Legal, Finance, and regional teams, with strong influence in a matrixed environment.
IDEALLY, YOU'LL ALSO BRING
• Experience in adtech, media, advertising platforms or digital partnerships, with an understanding of the operational complexity behind deal delivery, measurement, creative operations, contracting and revenue recognition.
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot), Asana, Ironclad.
WHAT SUCCESS LOOKS LIKE
• The end-to-end commercial process is documented and ownership is clear.
• The biggest quote-to-cash bottlenecks have been identified and materially removed.
• Critical handoffs between teams and systems are more reliable and measurable.
• New products can enter the commercial process without bespoke workarounds.
• Leadership has a clear view of operational health and where intervention is needed.
• GTM operations are built ahead of the business's growth rather than catching up with it.
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vQaL4k0r5qTzPPaz8ijiQE4zKfTUTfKaT9T5SGrNryOI6myGi7L5PtJs6l5iUF5hmVzFpJl0k6cLxWF/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: Remote - Sydney, Australia
Workplace: Remote
ABOUT US:
Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: .
ABOUT YOU:
You are excited to join a growing team focused on demonstrating ownership of our clients’ experience from onboarding through renewal and expansion. You will work closely with members of the Customer Success team, Sales team, and other internal Constructor teams to support and grow your book of business. You are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization. You demonstrate a high degree of accountability and ownership.
RESPONSIBILITIES:
- You are the strategic lead for the clients in your book of business.
- You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs.
- You will manage complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level).
- You will uncover and manage risk within your book of business in a timely and effective manner.
- You will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities.
- You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps.
REQUIREMENTS
- 3+ years of Account Management experience within a SaaS company (ecommerce focus strongly preferred).
- Proven success managing enterprise renewal and expansion cycles.
- Track record of meeting or exceeding retention and growth targets.
- Executive presence and ability to influence VP+ and C-level stakeholders.
- Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue, profit, merchandising metrics).
- Ability to analyze and present data related to ecommerce performance, A/B testing, and conversion optimization.
- Exceptional organizational skills and ability to manage multiple complex accounts simultaneously.
- Experience leading cross-functional initiatives without direct authority.
A plus if you have:
- Experience in Search & Browse technologies, Digital Analytics, or Digital Performance Management platforms.
- Deep analytical fluency in ecommerce experimentation and performance data.
- Previous experience working with Constructor or Constructor customers
BENEFITS
- 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
- 💰 A competitive compensation package including stock options
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Parental leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: US - United States
Scopely is looking for a
Live Ops Manager
to join our
MARVEL Strike Force
team in the US and Canada on a remote basis or Mexico City on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
MARVEL Strike Force
is Scopely's squad-based Hero Collector RPG, housing heroes and villains across the Marvel Universe.
What You Will Do
You will be the operational bridge between Live Ops strategy and high-quality in-game execution. You will gather requirements from the events and monetization teams, translate them into executable plans and configurable designs, and manage work across our Live Ops implementation partner. The role is accountable not only for accurate configuration, but also for ensuring that offers, events, milestones, and rewards remain complementary to the broader strategy and value proposition.
Translate Strategy into Execution:
Turn high-level designs for offers, events, milestones, rewards, and other Live Ops components into clear Jira tickets, configuration specifications, acceptance criteria, and implementation plans
Manage the Implementation Partner:
Prioritize, delegate, and track work across our Live Ops implementation partner, ensuring that owners, dependencies, timing, and escalation paths are clear
Own Execution Readiness:
Maintain a reliable view of upcoming launches, confirm that requirements and assets are complete, and drive issues to resolution before they create player-facing or business risk
Provide Strategic and Value Quality Assurance:
Review configured content for technical accuracy, player value, internal consistency, and alignment with the intended engagement and monetization strategy
Coordinate Across Live Ops:
Gather direction from events and monetization product managers, resolve conflicts across overlapping workstreams, and ensure that individual components reinforce the overall monthly plan
Improve Operating Systems:
Create and refine templates, checklists, documentation, and repeatable workflows that increase implementation speed, reduce errors, and make execution easier to scale
Use Data to Inform Delivery:
Use performance data and player segmentation to understand the intent behind requirements, validate implementation choices, and support post-launch reviews
Accelerate Through Artificial Intelligence:
Use artificial intelligence tools, including Codex and ChatGPT, to develop requirements, analyze data, create documentation, identify inconsistencies, and improve execution quality
What We're Looking For
3+ years experience in live operations, product operations, production, product management, or a comparable execution-focused role in mobile or free-to-play games
A high-ownership, hardworking operating style and a strong desire to grow a career in mobile game product management
Exceptional organization, follow-through, and attention to detail across multiple concurrent deadlines and workstreams
Experience translating ambiguous or high-level direction into precise tickets, requirements, and acceptance criteria; familiarity with Jira is strongly preferred
The judgment to evaluate both configuration accuracy and whether an implementation supports the intended player and business outcomes
Comfort managing external partners or distributed implementation teams through clear delegation, prioritization, feedback, and escalation
Strong analytical skills and comfort using data to inform events and monetization requirements; Structured Query Language (SQL) proficiency is preferred
Demonstrated comfort using artificial intelligence tools to accelerate analysis, documentation, quality assurance, and workflow improvement
Clear written and verbal communication with product, economy, analytics, production, and implementation partners
Bonus Points
Hands-on experience with SQL, BigQuery, Looker, or comparable analytics tools
Experience designing milestone systems, event rewards, or progression-based monetization in a role-playing game or Hero Collector
A deep understanding of the Marvel intellectual property and its player community
Please ensure that the résumé/CV you attach is written in English.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$91,300
—
$140,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Canada
What The Role Is
We're hiring a Staff MLE for the Discovery team to own recommendations and personalization across Babylist's consumer experience — the homepage feed, product recs, search, and the ML-powered systems that make registry building feel effortless.
Babylist was built on editorial recommendations: products chosen by people with deep baby gear expertise. That editorial foundation is a big part of why millions of families trust us. We're now building ML-powered personalization on top of it, using one of the richest first-party datasets in parenting.
We're early in this work, and we have a real mandate. A small Discovery team has initial retrieval and reranking models live on parts of the site and a steady cadence of A/B tests. We are looking for a Staff MLE who has seen personalization done well at scale and can set the technical direction for where we go next.
Registry building is the heart of the Babylist product. Every parent builds a list of dozens of products, from swaddle to stroller, with real stakes (a friend or family member is going to buy these things, and a baby is going to use them). As a universal registry, this registry also typically spans many retailers. This makes registry building on Babylist one of the most interesting personalization problems in consumer e-commerce: latent intent, life-stage progression, multi-stakeholder gift dynamics, deep declarative signal in millions of completed registries, cross-retailer datapoints, and a user who genuinely wants help.
If you want to join a mature ML org and tune models at the margins, this isn't the right role. If you've worked inside a strong recommendations team, learned what good looks like, and want to build from zero-to-one at a company earlier in the journey, read on.
What You'll Own
You'll be the technical lead for personalization on the Discovery team, working alongside a PM, Engineering Manager, Senior MLE and fullstack software engineers. You set where our models go over the next year or two, sequence the bets that get there, and stay deep in building. A few examples of the problems you’ll get to shape:
Product recommendations across every surface.
Product detail pages, add-next recommendations after someone adds to their registry, vibes/aesthetic representations of products and the shared models underneath them.
Personalizing the Feed.
Deciding which products, editorial content and social content each family sees, and in what order.
Personalizing search.
Bringing what we know about a family into search results, and helping decide how much search should share retrieval and ranking with recommendations.
Making Addie (our AI registry assistant) better at recs.
Working with the team behind Addie so its product suggestions draw on the same models and signals as the rest of the site.
In practice, you will:
Take a fuzzy business problem from first sketch to production model, and own whether it moved the metric.
Make the modeling and architecture calls that span surfaces and are expensive to reverse.
Design the evaluation, offline and online, that tells us a model is good before and after it ships.
Know when a rule or a simple baseline is the right first step, and when it's time to pursue more advanced approaches.
Partner with product, design and data to help shape what's worth building.
Coach engineers on the team, and more broadly be an ML expert and resource to the wider engineering org.
Who You Are
You’ve shipped recommendation and/or personalization systems that reached real users at scale within a consumer product, and can point to the business impact of your work. You’ve done this within a team that did ML well — you know what good looks like, and are motivated to bring that to a company earlier in their ML journey.
You bring:
Expertise in recommender fundamentals: for example, candidate generation vs. ranking, offline vs. online evaluation, cold start solutions, and handling position and popularity bias.
Fluency in the Python ML stack and comfort owning models through deployment and monitoring, including contributions to our application backend.
An ability to take an ambiguous problem and start moving before anyone hands you the full picture.
A builder's instinct for early-stage ML. You understand effort vs. effectiveness tradeoffs and can advocate for when a rule beats a model, or a model is “good enough” for early learnings.
An outcome and user focused mindset. You measure yourself by business impact, and you can connect a model change to user experience & registry adds, conversion or revenue.
AI-native daily practice. You're already using AI to move faster and improve your output, and you stay curious about what's coming next.
Compensation
We post real numbers. For a Canada-based Staff Engineer, the starting base salary range is 299,300 to 372,600 CAD plus a target annual bonus of 20 percent of base. That's total target cash of roughly 359,160 to 447,120 CAD. On top of that you get meaningful equity and a 401(k) match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope.
How We Build
AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome.
The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers.
The Stack
Core app:
Rails, Packwerk, React, TypeScript, Sidekiq
Mobile:
iOS (Swift), Android (Kotlin)
Data, search & events:
MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma
Machine learning:
deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow
AI & dev tooling:
Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim
Infra & ops:
AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly
Key integrations:
Shopify (payments), Iterable (CRM)
Why Babylist
An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done.
Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide.
How We Work
Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis.
How We Hire
Three rounds, usually two to three weeks start to finish.
Recruiter conversation (30 minutes).
Trade context: what you want next, what we're building and straight answers on comp, team and remote.
Technical screen (1 hour).
One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles.
Final round (4 hours).
Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours.
If your timeline is tight, tell us and we'll move faster.
Benefits
Company-paid medical and fully covered dental and vision
A 401(k) match
Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program
Winter Wonder Week, a paid company-wide week off at the end of the year
A remote-work stipend
Mental-health and wellness support
A Few Things To Know
We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws.
We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking.
If you have a family member or close relationship with a Babylist employee, let your recruiter know.
Official outreach only ever comes from an @babylist.com address
leadWarsaw, Poland
headLimassol, Cyprus
УдалённоUnited States; Experience working with distributed or global teams, or a demonstrated ability to collaborate across locations and time zones
United States, Los Angeles, CA
ГибридseniorNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
seniorDistributed
ГибридseniorMississauga, Ontario
ГибридMississauga, Ontario
ГибридseniorStrava London
УдалённоRemote - Sydney, Australia
US - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below