Задачи:
— Управлять операционной деятельностью продукта и оптимизировать бизнес-процессы;
— Координировать работу Product, Development, CRM, Payments, Analytics, Support, VIP, Marketing и других команд;
— Контролировать ключевые процессы: платежи, бонусную систему, CRM, KYC/AML, Antifraud, VIP и Loyalty;
— Формировать бизнес-требования и ставить задачи команде разработки;
— Участвовать в запуске новых GEO, платежных решений и внутренних инструментов;
— Проводить UAT, контролировать качество релизов и участвовать в разборе инцидентов.
Требования:
— Опыт в роли Операционного менеджера в iGaming;
— Опыт взаимодействия с Product, Development и Analytics;
— Понимание API, интеграций, платежной инфраструктуры и бизнес-процессов продукта;
— Английский B2+.
Условия:
— Локация: Кипр;
— Зарплата 3000-4000$;
— Официальное оформление;
— Работа над международным продуктом с высокой степенью влияния на развитие бизнеса.
Location: Spain; Poland; Cyprus; United Kingdom; Germany; Netherlands
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We are looking for a Senior Treasury Manager to build and run Finom's treasury function.
Finom safeguards a significant book of customer funds across its regulated entities. Net interest income on that book is a meaningful revenue line, and it will grow. Today the function is up and running: the money is placed, the investment policy is in place, and a large part of the book sits with an external asset manager. What we are building now is the machinery around it — an evidenced limit framework, look-through into what our managers actually hold, automated investment accounting, and a reconciled NII number we can defend to an auditor and a regulator.
That is the job. You will take part in building it, and you will run it while it is being built.
This is a hands-on role at the intersection of regulation, liquidity, and commercial impact — not a back-office position. It suits someone who has done this before in a regulated environment and wants to do it again without four layers of committee above them.
What you'll own
Liquidity and funding
Daily liquidity positioning and float management across entities and accounts
Intraday funding of payment channels; nostro and correspondent account management
Collateral and minimum-balance obligations across card schemes, T2, and credit providers
Contingency funding — the playbook for the day we need €20m by tomorrow morning
A daily treasury balance sheet — net liquidity and net capital available — that reconciles
Safeguarding and portfolio
Portfolio management of safeguarded client funds: term deposits, MMFs, short-dated debt, held directly and via external managers
Safeguarding adequacy: shortfall detection, top-up execution, same-currency discipline
Instrument eligibility screening under CRR risk-weight, maturity and WAL constraints, and UCITS/MMF rules
Independent, evidenced validation that externally managed allocations sit inside mandate — position-level look-through, daily monitoring of concentration, maturity, WAL and credit quality, breach escalation
NII forecasting, attribution, and reconciled performance reporting; treasury inputs into the financial model and company forecast
Governance and controls
Ownership of the investment policy, limit framework, and eligible-instrument register
Treasury governance: decision pack, agenda, decision log, and delegated-authority register
Pre-deal checks and post-trade evidencing, designed so that the first line executes and the second line challenges
Covenant tracking across credit facilities
Regulator, external audit, and second-line engagement on treasury and safeguarding matters
Systems and data
Selection and implementation of investment accounting and treasury tooling — a Clearwater/Advent-class implementation is already in flight and will be yours
Custodian, asset-manager and bank data feeds; API connectivity where it exists and pragmatic alternatives where it doesn't
Replacing manual spreadsheet processes with something that survives your holiday
Commercial
Bank, custodian, broker and asset-manager relationships: onboarding, commercial terms, mandate setting, service review
Challenging our managers on allocation, transparency and fees — and changing them if the answers are weak
What good looks like in the first 12 months
Investment policy and limit framework live, with treasury governance running on a documented decision log
Daily, evidenced mandate compliance across the full book — we can answer "are we inside the boundaries?" in minutes, not weeks
Investment accounting platform implemented; monthly close on the portfolio no longer manual
An NII number that is reconciled, attributed, and forecastable
A contingency liquidity playbook that has been tested rather than written
Who you are
5+ years in treasury, ALM, fixed income, or portfolio management at a regulated financial institution, EMI/PI, or asset manager
Direct experience with client money or safeguarding under PSD2 / EMD — core to this role, not adjacent to it
Experience building or materially rebuilding a treasury function, not only operating inside an established one
Strong command of bond math, yield and duration, MMF mechanics, and credit and concentration risk at instrument level
Track record of automating manual treasury processes and implementing treasury or investment accounting systems
Comfortable working with position-level data directly — you can interrogate a portfolio file rather than wait for a report
Experience with regulators, external audit, and external asset managers (mandate setting, IMA terms, performance challenge)
Sound judgement under time pressure in a lean environment with real accountability and limited cover
Strong Excel skills
Fluent English
Nice to have
Familiarity with IFRS 9 or Dutch GAAP (RJ 290) financial instrument accounting
SQL or Python
Experience in a firm transitioning toward a banking licence
Experience using AI tools (e.g. LLMs, copilots) to accelerate analytical and reporting workflows
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
УдалённоseniorSpain; Poland; Cyprus; United Kingdom; Germany; Netherlands
Location: United Kingdom; Spain; Poland; Cyprus; Germany; Netherlands
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We are looking for a Senior Treasury Manager to build and run Finom's treasury function.
Finom safeguards a significant book of customer funds across its regulated entities. Net interest income on that book is a meaningful revenue line, and it will grow. Today the function is up and running: the money is placed, the investment policy is in place, and a large part of the book sits with an external asset manager. What we are building now is the machinery around it — an evidenced limit framework, look-through into what our managers actually hold, automated investment accounting, and a reconciled NII number we can defend to an auditor and a regulator.
That is the job. You will take part in building it, and you will run it while it is being built.
This is a hands-on role at the intersection of regulation, liquidity, and commercial impact — not a back-office position. It suits someone who has done this before in a regulated environment and wants to do it again without four layers of committee above them.
What you'll own
Liquidity and funding
Daily liquidity positioning and float management across entities and accounts
Intraday funding of payment channels; nostro and correspondent account management
Collateral and minimum-balance obligations across card schemes, T2, and credit providers
Contingency funding — the playbook for the day we need €20m by tomorrow morning
A daily treasury balance sheet — net liquidity and net capital available — that reconciles
Safeguarding and portfolio
Portfolio management of safeguarded client funds: term deposits, MMFs, short-dated debt, held directly and via external managers
Safeguarding adequacy: shortfall detection, top-up execution, same-currency discipline
Instrument eligibility screening under CRR risk-weight, maturity and WAL constraints, and UCITS/MMF rules
Independent, evidenced validation that externally managed allocations sit inside mandate — position-level look-through, daily monitoring of concentration, maturity, WAL and credit quality, breach escalation
NII forecasting, attribution, and reconciled performance reporting; treasury inputs into the financial model and company forecast
Governance and controls
Ownership of the investment policy, limit framework, and eligible-instrument register
Treasury governance: decision pack, agenda, decision log, and delegated-authority register
Pre-deal checks and post-trade evidencing, designed so that the first line executes and the second line challenges
Covenant tracking across credit facilities
Regulator, external audit, and second-line engagement on treasury and safeguarding matters
Systems and data
Selection and implementation of investment accounting and treasury tooling — a Clearwater/Advent-class implementation is already in flight and will be yours
Custodian, asset-manager and bank data feeds; API connectivity where it exists and pragmatic alternatives where it doesn't
Replacing manual spreadsheet processes with something that survives your holiday
Commercial
Bank, custodian, broker and asset-manager relationships: onboarding, commercial terms, mandate setting, service review
Challenging our managers on allocation, transparency and fees — and changing them if the answers are weak
What good looks like in the first 12 months
Investment policy and limit framework live, with treasury governance running on a documented decision log
Daily, evidenced mandate compliance across the full book — we can answer "are we inside the boundaries?" in minutes, not weeks
Investment accounting platform implemented; monthly close on the portfolio no longer manual
An NII number that is reconciled, attributed, and forecastable
A contingency liquidity playbook that has been tested rather than written
Who you are
5+ years in treasury, ALM, fixed income, or portfolio management at a regulated financial institution, EMI/PI, or asset manager
Direct experience with client money or safeguarding under PSD2 / EMD — core to this role, not adjacent to it
Experience building or materially rebuilding a treasury function, not only operating inside an established one
Strong command of bond math, yield and duration, MMF mechanics, and credit and concentration risk at instrument level
Track record of automating manual treasury processes and implementing treasury or investment accounting systems
Comfortable working with position-level data directly — you can interrogate a portfolio file rather than wait for a report
Experience with regulators, external audit, and external asset managers (mandate setting, IMA terms, performance challenge)
Sound judgement under time pressure in a lean environment with real accountability and limited cover
Strong Excel skills
Fluent English
Nice to have
Familiarity with IFRS 9 or Dutch GAAP (RJ 290) financial instrument accounting
SQL or Python
Experience in a firm transitioning toward a banking licence
Experience using AI tools (e.g. LLMs, copilots) to accelerate analytical and reporting workflows
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: București, Romania
Workplace: none
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a dedicated Integration Team Lead to join our team in Bucharest, Romania!
About the job:
You will be responsible for leading a team of Integration Managers whilst holding end to end delivery accountability for a portfolio of client integrations and software solutions within the iGaming and sports betting space. This is a delivery leadership role, combining line management of the team with oversight of complex integrations from project initiation through go live and post deployment support. You will work closely with international clients, internal development teams, senior stakeholders and third party vendors, balancing hands on delivery involvement with team leadership responsibilities across multiple integrations running in parallel, ensuring delivery is on time, within budget and to a high quality standard.
What You'll get to do:
Client and Stakeholder Management
Act as the primary point of contact for a portfolio of international clients during the integration lifecycle
Build strong, long term relationships and ensure client requirements, priorities and expectations are aligned
Manage senior stakeholder expectations
Delivery and Project Management
Own the full project lifecycle from initiation through deployment and post go live support
Manage multiple concurrent integrations and delivery streams across distributed teams
Define scope, milestones, dependencies and deliverables in collaboration with internal business units
Create and maintain delivery plans, schedules and budgets, tracking progress against agreed baselines
Ensure integration and development work meets agreed quality and compliance standards
Manage risks, issues, assumptions and dependencies, proposing practical and creative solutions
Ensure delivery governance, reporting and project administration are accurate, timely and consistently maintained
Apply a data driven approach to delivery, using metrics to track performance and inform decisions
Coordinate and manage third party vendors and external delivery partners
Actively contribute to the Integration Management community by sharing knowledge, re using best practice and driving delivery efficiencies
Champion lean agile ways of working and continuous improvement
Team Leadership
Line manage a team of Integration Managers, providing day to day direction and support
Set clear objectives, conduct regular one to ones and carry out performance reviews for direct reports
Mentor and coach team members, supporting their professional development and certification goals
Identify skills gaps within the team and organise relevant training or knowledge sharing sessions
Allocate workload across the team, balancing capacity against portfolio demands and client priorities
Foster a collaborative team culture that encourages knowledge sharing and continuous improvement
Act as an escalation point for the team on delivery blockers, client issues or resourcing conflicts
Support recruitment and onboarding of new team members as the team scales
You will have the confidence and maturity to educate, inspire and challenge colleagues, demonstrating strong leadership, collaboration and coaching skills in a fast paced technology environment.
What we're looking for:
Proven experience delivering complex software or iGaming integrations on time and within budget
Prior line management or people leadership experience, ideally within a delivery or integration function
Strong hands on experience applying lean agile delivery approaches in software development
Experience managing multiple projects simultaneously in a client facing B2B environment
Experience working with globally distributed engineering and delivery teams
Ability to lead, motivate and influence without direct authority
Experience managing third party vendors and external technical partners
Strong organisational skills, attention to detail and ability to prioritise effectively
Excellent written and verbal communication skills in English
Desirable
Experience in iGaming, betting, payments or regulated B2B platforms
Project, programme or agile certifications such as PMP, MSP, Certified Scrum Master or equivalent
Here's what we offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year
Benefit from two Free Fridays each year, limited to one per quarter
3 sick leave days per year, no doctor's note required
Daily catered lunch or monthly lunch allowance
Private Medical Subscription
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training
Access to an Employee Assistance Program through TELUS Health
Our office perks include parking, on site massages, and frequent team building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: EMEA
Who We Are
At OKX, we believe crypto will help reshape the future and contribute to greater individual freedom.
OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions of customers access to crypto trading and decentralised applications. OKX is also trusted by institutions seeking secure access to crypto markets and is supported by its Proof of Reserves programme.
Across our global offices, we are united by three core principles: We Before Me, Do the Right Thing, and Get Things Done. These values shape how we work and help us create a collaborative, rewarding and diverse environment for every OK-er.
About the Team
The Compliance function is responsible for promoting a strong compliance culture and supporting the safe, sustainable growth of OKX. We are a team of risk-minded problem solvers who advise the business on regulatory obligations, conduct expectations and enterprise risks.
OKX Europe Limited operates within a significant EU regulatory perimeter, including authorisation as a crypto-asset service provider under the Markets in Crypto-Assets Regulation and as a payment institution in Malta.
About the Opportunity
As Deputy Head of Compliance for OKX Europe Limited, you will support the Head of Compliance in leading the entity’s Compliance function and maintaining an effective compliance framework across its crypto-asset and payment services.
You will oversee the day-to-day operation of key elements of the compliance programme, provide trusted advice to senior stakeholders and deputise for the Head of Compliance when required. You will help translate regulatory requirements into practical controls and ensure that compliance considerations are embedded in products, services and strategic decisions.
The position reports to the Head of Compliance, OKX Europe Limited, with appropriate access to local senior management, Board committees and relevant regional and global Compliance leaders.
What You’ll Be Doing
You will:
Leadership & Governance:
Support the Head of Compliance in managing the function, people, and annual plan, and deputise at management and committee meetings when required.
Regulatory Advisory:
Provide commercially aware advice to Product, Engineering, Operations, Legal, and Risk teams on EU/Maltese regulations, including MiCA, payment services, DORA, and consumer protection.
Framework & Product Reviews:
Maintain a risk-based framework for crypto-asset and payment activities. Conduct compliance reviews of customer journeys, disclosures, complaints, conflicts of interest, safeguarding, outsourcing, and operational resilience.
Monitoring & Remediation:
Run the Compliance Monitoring Programme (thematic reviews, control testing). Oversee risk assessments, escalate breaches, and drive sustainable remediation.
Regulatory Relations:
Assist in managing the relationship with the MFSA and other authorities, coordinating supervisory meetings, information requests, and accurate regulatory notifications/returns.
Reporting:
Prepare high-quality reports on key risks, trends, breaches, and monitoring findings for senior management, Boards, and committees.
Cross-Functional Defense:
Partner closely with the MLRO and Financial Crime teams (maintaining clear boundaries between regulatory and financial crime duties), as well as Risk and Internal Audit.
Culture & Training:
Coach the Compliance team, deliver targeted training to directors and staff, and champion a culture where regulatory obligations and customer interests guide business decisions.
What We Look For in You
Experience & Education:
5+ years of regulatory compliance experience in financial services, payments, fintech, or the crypto-asset sector, including a senior role. A bachelor’s degree (or equivalent) is required.
Subject Matter Expertise:
Deep working knowledge of MiCA, the EU regulatory framework for crypto-asset service providers, and EU payment-services regulation.
Applied Compliance Skills:
Practical experience designing and operating compliance frameworks, monitoring programmes, and risk assessments, as well as advising on tech-led product development and regulatory change.
Regulator Engagement & Fitness:
Proven track record of engaging with financial regulators and responding to supervisory reviews or inspections. Must possess the professional standing to satisfy regulatory fitness and propriety expectations and obtain necessary approvals.
Leadership & Judgement:
Strong people-management skills to set priorities and coach teams. Highly ethical and independent, with the sound judgement to constructively challenge senior stakeholders and take principled positions.
Communication & Global Collaboration:
Professional fluency in English with the ability to explain complex regulatory matters clearly and pragmatically. Comfortable working across functions, jurisdictions, and time zones in a fast-paced environment.
Nice to Have
Previous experience within a regulated crypto-asset business, payment institution, electronic-money institution or digital bank.
Experience working in Malta or with the Malta Financial Services Authority.
Experience supporting or deputising for a regulated Head of Compliance or approved compliance officer.
Knowledge of EU regulatory requirements relating to safeguarding, stablecoins, outsourcing, operational resilience, consumer protection and cross-border passporting.
A relevant professional qualification from the International Compliance Association, ACAMS or an equivalent body.
A legal, accounting, risk-management or regulatory qualification.
Knowledge of and genuine enthusiasm for the crypto and digital-assets industry.
Perks & Benefits
Competitive total compensation package.
Learning and development programmes and an education subsidy.
Team-building programmes and company events.
Wellness and meal allowances.
Comprehensive healthcare schemes for employees and dependants.
Additional benefits that we would be pleased to discuss during the recruitment process.
OKX Statement
OKX is committed to providing equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job-related physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 3.
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
We are looking for our next Technical Support Engineer 3 to join our Global Customer Support team, who will be dedicated to understanding and resolving complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel, identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas. Identifies and responds to customer escalations and thoroughly document every customer interaction
Responsibilities
In this role, you will:
Understands and resolves complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel. Identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas.
Communicate complex concepts to customers. Anticipates customer questions and proactively responds with suggestions
Identifies and responds to customer escalations. Effectively work multiple support channels (chat, phone, social, etc). Work on one concurrency chat.
Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets. Meet SLA requirements per channel/role
Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution
Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers
Mentor or provide training to other team members in case management best practices.
Thoroughly document every customer interaction (email, phone, chat, side-channel communications). Thoroughly document every internal interaction (research, cross-team engagement). Captures technical details (logs, splunk queries, JIRA details, etc), and provides internal commentary, troubleshooting steps throughout the case. Follows established guidelines on tagging, categorizing, merging tickets. Contributes to Knowledge articles
Active participant in process improvement initiatives
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years of experience in a Technical Support Engineer, Application Support, or Support Engineer role, supporting complex software products or platforms
Strong programming/scripting troubleshooting skills in at least one of: JavaScript (preferably with Node.js) / Python / Java
API or enterprise software experience, including technical troubleshooting skills. Hands‑on experience with web technologies and APIs, including: REST APIs/ HTTP protocol concepts/ API testing tools such as Postman or curl / Webhooks
Solid understanding of networking and real-time communication, including: VoIP / SIP / WebRTC / TCP/UDP networking fundamentals / TLS/SSL
Strong debugging and troubleshooting skills across: Application logs and API calls, Network traces (packet captures, basic analysis), Browser developer tools (for web-based products)
Fluency in English (verbal, comprehension, listening, and writing)
Availability to work non-standard (shifts / weekend rotation), on-call rotation weekend and holiday hours.
Ability to diplomatically address customer concerns and provide feedback
Desired:
Bachelor's Degree or equivalent certifications and work experience
Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment
Basic case management experience/skills
Strong problem-solving skills and critical thinking
Location
This role will be Remote, and based in Ireland.
Travel
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What we offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
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Location: New York
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As our merchant-base, product portfolio, and global headcount continue to grow, we are currently looking for a leader for our Americas Regional Marketing; to oversee and scale marketing in the United States. This high-impact role will drive regional performance by aligning closely with local commercial leadership teams, whilst collaborating with global functional peers to adapt and optimise key programs across ABM, PR, and Field Marketing/Events for the US market.
The incoming leader will manage a growing team as well as optimising ROI on a c. $8-10 million budget for 2026. This budget will be directly managed in-market, and through incredible tight coordination with global marketing leaders, and further budgets covering Performance and Brand Marketing should can be optimised.
This person will report to the Head of North America Revenue leader, with a dotted line into the Global CMO, working closely with the broader Marketing team, and local Commercial leaders; to shape and execute our go-to-market strategy focused on priority prospects, in-pipe opportunities and cross-sell / upsell of the back book.
Role overview | Remit and Responsibilities
Amongst other duties, the incoming Americas Marketing leader will demonstrate:
- Go-to-Market Strategy: Collaborate with The Marketing Leadership Team and the Head of North America Commercial, to define and deliver integrated go-to-market strategies aligned with business goals for frontbook and back book execution.
- Executive Collaboration: Act as a trusted partner for our Head of North America Commercial, the CMO and other executive stakeholders, to develop and execute regional marketing strategies that drive impactful outcomes and contribute to business objectives. You will drive tight alignment with regional growth strategies and our global marketing plan.
- Marketing Strategy Development: Lead the development of innovative marketing strategies across all the Americas region exploring new approaches and championing experimentation to maintain a competitive edge in the rapidly evolving market landscape. With a focus on ABM, Field Marketing, Events and PR you’ll be fully versed in all aspect of integrated campaign marketing.
- Regional Marketing Leadership: Work across Commercial, Partnerships, Revenue Operations and Marketing Leaders to create cohesive and impactful regional plans. You will be responsible for designing and executing the marketing strategy and plan in the region and will need to influence other marketing leaders to deliver what’s needed to support the execution of the plan. This role will be high on influence and collaboration, optimising global spend for quality investment and planning in the market. Your success will be dependent on the ability to forge close working relationships with the Marketing Leadership Team (of which you will be a key member).
- Team Leadership: Manage and grow a team of marketers with varying areas of expertise. Foster a high-performance environment built on trust, ownership, and continuous development. Be the Checkout brand ambassador for the region, working with our partners across the organisation to build and grow the culture in the Americas market.
- Budget Management: Allocate resources strategically to maximize ROI and support the region’s commercial priorities. You’ll be accountable for delivering high impact programs that accelerate commercial results.
- Market Alignment: Stay abreast of market dynamics and industry trends, ensuring marketing efforts align with both global strategies and local preferences to drive effective engagement with enterprise customers
- Measurement and Optimization: Measure performance, and use insights to adjust strategy and improve outcomes for our Enterprise Marketing. Communicate results to stakeholders across the business
Role overview | Desired Background, Core Competencies
The ideal candidate for the role will bring:
- Experience: Over a decade in strategic B2B marketing, with a focus on ABM enterprise marketing and events management. Extensive experience in payments, fintech, or complex enterprise software sectors is highly desirable
- Communication Skills: Excellent communication skills across all levels, with the ability to effectively convey complex ideas and influence buy-in from senior stakeholders
- Leadership Skills: Track record of exceptional leadership and team management, with the ability to inspire and mentor a team of marketing professionals and cross-functional partners to achieve ambitious goals and drive impactful outcomes. Adept at steering complex projects, setting clear priorities, delegating effectively, and maintaining a keen eye on budgets
- Cross-Functional Collaboration: Incredible cross-functional collaboration skills, with the ability to build and maintain relationships with key stakeholders and drive alignment and execution of marketing initiatives across departments. Ideally with have evidenced this at scale, in matrixed/global environments
- Strategic Thinking: Strategic thinker with a proven ability to develop innovative marketing strategies, explore new approaches, and champion experimentation to stay ahead in the rapidly evolving market landscape
- Analytical Mindset: Strong analytical skills, with the ability to utilize marketing technology tools to measure the impact and ROI of marketing activities, providing actionable insights to drive continuous improvement and optimization
- Data-driven decision-making: high-proficiency in leveraging martech tools for performance and ROI tracking, as well as turning insights into tangible actions
- Innovation mindset: constantly on the hunt for innovative strategies and eager to test new tactics to connect with and provide value to our merchants
- Team spirit: a genuine enthusiasm for being an integral part in a dynamic team, seamlessly collaborating with colleagues from all corners of the globe to make an impact
If you feel that you don't meet all the requirements but think you might still be right for the role, please consider continuing in the process. We're always keen to build relationships with leaders who resonate with our mission and values.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Position Overview
We are seeking a detail-oriented Name Screening & Travel Rule AML Specialist to join our AML Operations team. The role is responsible for sanctions, PEP and adverse media screening across the customer lifecycle, while supporting Travel Rule compliance and exception handling for virtual asset transfers.
Key Responsibilities
Review and disposition screening alerts relating to sanctions, PEPs, adverse media, customers, counterparties and associated parties.
Investigate potential matches, document clear rationale, and escalate higher-risk or complex cases where required.
Support Travel Rule operations by reviewing originator and beneficiary information, resolving data discrepancies, failed transmissions and other exceptions.
Liaise with internal teams and counterparty VASPs to resolve screening and Travel Rule issues.
Monitor relevant sanctions and Travel Rule regulatory developments across the globe and support timely operational implementation.
Maintain accurate case records and support audits, regulatory enquiries and internal reviews.
Identify recurring false positives, exception trends and process gaps, and contribute to rule tuning, workflow improvements, automation and AI initiatives.
Work closely with internal AML Operations and Compliance teams on related escalations.
Requirements
3+ years of relevant AML Operations experience within financial services, fintech, payments or the virtual asset industry.
Hands-on experience in name screening, sanctions compliance and/or Travel Rule systems and operations
Good understanding of sanctions frameworks, PEP and adverse media screening, and FATF Travel Rule requirements.
Good understanding of virtual asset transactions, blockchain basics and associated AML/CFT risks.
Strong analytical, documentation and case-handling skills.
Professional certifications such as CAMS, ICA or equivalent are advantageous.
Profile
Strong judgement and attention to detail, with the ability to make clear and defensible screening decisions.
Comfortable managing high-volume operational queues and prioritising time-sensitive cases.
Proactive in identifying gaps and improving processes, including through automation and AI.
Strong communicator with an interest in crypto, digital assets and financial crime prevention.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Задачи:
— Анализировать продуктовые метрики B2C-направления: воронки, retention, когорты пользователей
— Настраивать и поддерживать трекинг событий в Amplitude (или аналогичной системе)
— Считать unit-экономику продукта: LTV/CAC, конверсии, retention, а также финтех-специфичные метрики — GMV, payment success rate, показатели по транзакциям
— Строить и поддерживать дашборды для команды и стейкхолдеров (Superset / DataLens / Power BI)
— Настраивать real-time дашборды операционных метрик и алерты в Grafana
— Писать сложные SQL-запросы к PostgreSQL, оптимизировать их под нагрузку
— Обрабатывать и автоматизировать анализ данных на Python (pandas/numpy)
— Помогать выстраивать витрины данных и элементы ETL-процессов
Требования:
— SQL — PostgreSQL: оконные функции, CTE, оптимизация запросов
— Продуктовая аналитика — опыт работы с Amplitude или аналогами: воронки, retention, когорты, настройка событий
— Python — pandas/numpy для обработки данных и автоматизации
— BI-инструменты — опыт построения и поддержки дашбордов (Superset / DataLens / Power BI)
— Grafana — опыт настройки real-time дашбордов и алертов по операционным метрикам
— Понимание продуктовых и финансовых метрик: unit-экономика, LTV/CAC, конверсии, retention
— Понимание специфики fintech-метрик: GMV, payment success rate, транзакционные показатели
— Базовые знания статистики
Условия:
— официальное трудоустройство по ТК РК
— понятный онбординг и поддержка на старте
— обучение и развитие за счёт компании
— частичная компенсация занятий спортом
— корпоративные активности и мероприятия
— работа в офисе в Караганде или удалённо по всему Казахстану
Location: Singapore
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We're looking for a talented Legal Counsel with a strong regulatory and product advisory background to join our Legal team in Singapore. The Legal Counsel will be expected to advise on compliance with financial services and payments regulations, interact with regulators and assist in the implementation of broader regulatory change projects and product launches across the Checkout.com http://Checkout.com group.
The successful candidate will be able to handle a busy workload with minimal supervision, demonstrating excellent critical judgment, quick thinking and agility. This is a great opportunity to work on a broad range of projects across multiple jurisdictions, learn new areas of law and play a key role in supporting the company’s rapid growth.
You will be joining an expanding team in one of Europe's most valuable fintechs. Our mission is to be a legal team that exceeds expectations across the board, providing pragmatic and commercially focused advice, finding creative solutions to manage risk and becoming trusted advisers to our colleagues in the business.
How you'll make an impact:
Support relationships with regulators on license-related matters
Manage the legal and regulatory strategy in relation to launching products and services
Advise on payments regulatory matters including compliance with payments laws and related regulations across our different jurisdictions
Advise on broader regulatory requirements applicable to financial institutions, including with respect to group regulatory change projects
Advise the business on market expansion, researching and evaluating new territories and applying for new licenses or expanding scope of existing licenses
Advise key business functions on new regulatory developments impacting our operations, products and contractual commitments
Qualifications
Qualified solicitor/lawyer (3-7 PQE) with strong post-qualification experience either in-house or in private practice
Strong understanding of legal principles applicable to payments, including the payments ecosystem and payments regulatory and licensing strategy/execution, and to broader financial institutions
Excellent time management skills and experience managing a diverse workload and competing stakeholder demands
Ability to handle and deliver on numerous high-priority projects concurrently
Comfortable with ambiguity, constant change, and a fast-paced culture
A practical, solutions-oriented focus to solving legal challenges
Ability to work autonomously and collaboratively as needed, flexing the approach as the matter requires
Strong communication skills and the ability to articulate and explain complex legal issues clearly and concisely
Enthusiasm for new challenges and skilling up in different areas of law
Extra Value Add if you have:
Previous FinTech, start-up, payments and/or financial institution experience
Experience working in a start up or other fast-paced and dynamic environment
Experience working internationally and on a variety of cross-border matters
Additional language skills such as Japanese
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote, Ukraine
Hi!
We are
Boosta, a holding tech company
that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We are looking for a
Senior Legal Counsel
specializing in Private Client Tax and Global Mobility to advise high-net-worth individuals on cross-border tax planning, relocation, wealth structuring, and personal tax compliance. This role combines strategic advisory work with coordination of local tax and immigration providers across jurisdictions.
What you will do:
Private Client Tax Advisory
Conduct annual tax planning for each principal (HNWI client), covering tax residency, income sources, and planned events of the year — dividends, asset sales, and relocation.
Plan how income is received, including dividends, distributions from investment funds, other payments, and loans, taking into account residency and available special regimes.
Analyze the tax treatment of personal transactions such as real estate, vehicles, art, or business stakes, including acquisition, holding, disposal, and the choice of holding structure.
Obtain and maintain special regimes for new residents and non-doms and monitor the conditions for keeping them.
Global Mobility / Pre-Immigration Tax Planning
Plan pre-immigration and exit processes, including the date of change of residence, day counts, split-year, exit tax, and treaty tie-breakers, synchronized with immigration steps.
Design relocation routes for a principal or family together with immigration providers, covering permit or programme type (employment, business, investment, financial self-sufficiency), sequence of steps, timing, and integration requirements.
Plan the transition from temporary statuses to permanent residence and citizenship, including investment programmes, descent, and naturalisation, as well as the tax consequences and risks of losing status.
Manage family members’ matters, including reunification, parents’ residency, and children’s statuses.
Maintain a calendar of immigration events, including renewals, absence limits, and registrations, and control execution by immigration providers.
Wealth Structuring
Analyze the tax treatment of personal holding and investment structures, including companies, funds, foundations, and trusts, and recommend changes where a structure creates risk.
Assess CFC, GAAR, and other anti-avoidance rules applicable to individuals, as well as the clean-up and safe liquidation of inactive foreign companies.
Advise on the tax aspects of succession planning and philanthropic structures.
Advisor Management
Select local tax and immigration advisors, brief them on a need-to-know basis, and control scope, deadlines, and fees.
Maintain consistency of tax and legal positions across jurisdictions.
What we expect from you:
Ability to determine a client’s tax residency and plan a change of residence by applying day-count and centre-of-vital-interests tests, split-year rules, exit-tax provisions, and treaty tie-breakers, as well as establishing the safe date and sequence of a move.
Ability to structure how an individual receives income across jurisdictions, including dividends, capital gains, fund distributions, and related-party loans, and calculate the after-tax outcome of each option.
Experience securing and maintaining special regimes for new residents and non-doms, such as Cyprus non-dom, Malta, Polish lump-sum, UK FIG, or equivalents, including eligibility assessment, elections, and monitoring conditions that could lead to loss of status.
Ability to assess and manage CFC, GAAR, and anti-avoidance exposure of individuals holding foreign companies, and plan the orderly wind-down of dormant entities without triggering tax.
Experience analyzing the tax treatment of private structures such as foundations, trusts, personal holding companies, and similar vehicles, including the taxation of beneficiaries and distributions, and recommending changes where a structure creates risk.
Ability to design a relocation route at global-mobility-advisor level, including selecting the permit or programme type, sequencing immigration and tax steps, identifying presence and integration requirements, and briefing and supervising immigration providers. Own filings are not required.
Experience managing personal tax compliance across jurisdictions, including preparing or reviewing returns, CFC and foreign-asset reports, obtaining rulings, handling CRS/FATCA implications, and preparing source-of-wealth / source-of-funds narratives accepted by banks.
Ability to provide advice that non-specialists can act on, clearly outlining options, risks, and recommendations in Ukrainian and English.
Legal or tax qualification.
Will be a plus:
Practitioner-level advisory experience in Poland or Cyprus/Malta, with working knowledge of Swiss rules and the UK FIG regime.
Experience structuring and administering family foundations, including the Polish fundacja rodzinna, and planning succession around forced-heirship rules and philanthropic vehicles.
Experience advising on the tax treatment of personal asset purchases and sales abroad, such as real estate, including foreign-buyer restrictions, vehicles, art, or private business stakes.
Knowledge of residence and citizenship routes, including by investment, by descent, and naturalisation, as well as their tax consequences.
Experience working with Ukrainian-origin clients and their typical holding structures.
ADIT, CTA, doradca podatkowy, or equivalent credential.
Your journey with us:
Step 1: Pre-screen.
Step 2: Technical interview.
Step 3: Test task.
Step 4: Bar-raising.
Step 5: Reference check.
Step 6: Job Offer!
What we offer:
28 business days of paid off.
Flexible hours and the possibility to work remotely.
Medical insurance and mental health care.
Compensation for courses, trainings.
English classes and speaking clubs.
Internal library, educational events.
Outstanding corporate parties, teambuildings.
Location: Abu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Position Summary
The Lead AML Product Specialist, AI & Automation is responsible for improving AML workflows, systems and processes across the AML function.
The role will work closely with AML Operations, Investigations, Transaction Monitoring, KYC/KYB, Compliance, Data and Engineering teams to identify inefficiencies, improve processes and deliver scalable solutions. A key part of the mandate is to embed AI and automation into relevant workstreams, with measurable improvements in productivity, quality and effectiveness.
Key Responsibilities
Own and prioritise product and process improvement initiatives across AML operations.
Review existing workflows and identify opportunities to simplify, automate or improve how work is performed.
Drive end-to-end improvements across transaction monitoring, investigations, KYC/EDD, STR/SAR preparation, sanctions screening and case management.
Work directly with AML teams to understand operational pain points and redesign workflows where appropriate.
Translate AML and regulatory requirements into clear product requirements for Engineering, Data and AI teams.
Develop practical solutions that reduce repetitive manual work and improve the quality and consistency of AML reviews.
Embed AI-enabled tools into relevant AML workflows and ensure they are adopted in day-to-day operations.
Ensure appropriate controls, human review, escalation and auditability are built into new processes.
Track outcomes such as analyst productivity, turnaround time, false-positive reduction, investigation quality and control effectiveness.
Be accountable for demonstrating meaningful application of AI and automation across the AML workstreams under the role’s remit.
Requirements
6+ years of experience in AML, financial crime, compliance technology, product management or a related field.
Strong understanding of AML operations, including transaction monitoring, investigations, KYC/KYB/EDD and suspicious transaction reporting.
Experience improving or implementing AML systems, workflows or operational processes.
Experience working with AI, automation or data-driven solutions.
Strong product management, analytical and problem-solving skills.
Ability to translate AML operational needs into practical technology solutions.
Strong technology mindset and a track record of using new tools to improve how work is performed.
Experience in crypto, payments, fintech or financial services is preferred.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: London
About us
The Financial Times ranks among the world’s top news organisations. It is known globally for its authority, integrity, and accuracy. Its mission is to provide quality information and services worldwide.
At the FT, curiosity flourishes and ambitious thinking is encouraged. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and motivate you. With no fixed path, you’ll discover new skills and build a career that can take you anywhere.
Develop a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the strength of diverse viewpoints and want all voices in our organisation to be acknowledged, respected, and valued. A supportive environment is one where employees feel comfortable being authentic and working to their fullest potential. We are devoted to removing barriers for all, focusing particularly on those experienced by underrepresented groups.
The Role
Reporting to the Chief Technology Officer, the Enterprise Architect will develop and sustain the long-term technology architecture strategy throughout the FT’s Technology organisation.
You will deliver enterprise-wide architectural direction, supporting the alignment of our technology investments, platforms, capabilities, and operating models to evolve consistently and sustainably. Partnering closely with Technology Directors, Product leaders, Principal Technical Architects, and Data teams, you will connect technology strategy with business priorities while balancing innovation, resilience, operational efficiency, and long-term maintainability.
The FT has a diverse technology landscape spanning editorial, subscription, commercial, data and enterprise platforms. You will maintain a strategic view across this estate, finding opportunities to simplify and modernise our technology and improve alignment across teams, domains and platforms.
This is a strategic role at the enterprise level rather than a solution or technical architecture position. It centers on technology strategy, governance, portfolio oversight, and organisational alignment, rather than the design and delivery of individual systems or programmes.
As a reliable consultant to the CTO and Technology Senior Leadership Team, you will help shape the future direction of technology at the FT.
Key Responsibilities
Develop and maintain the enterprise technology strategy, target-state architecture and associated roadmaps, ensuring technology investments, platforms and capabilities support the FT’s long-term objectives.
Maintain a company-wide perspective on technology platforms, products, services, and capabilities, evaluating major initiatives and investments in relation to enterprise architecture principles and strategic goals.
Find opportunities to simplify, modernise and rationalise the technology estate, reducing duplication, technical debt, operational complexity and unnecessary cost.
Define and uphold enterprise architecture principles, standards, and governance processes, chairing architecture review forums and guiding strategic technology decision-making.
Work alongside Technology and Product leaders to transform business priorities into technology capability roadmaps, aiding the continuous advancement of the Product & Technology operating model and technology investment priorities.
Offer architectural direction for key organisational, platform, and technology transformation projects.
Provide strategic oversight of technology lifecycles, platform strategy, build-versus-buy decisions and major technology suppliers, ensuring clear approaches to adoption, modernisation and retirement.
Ensure technology risks, dependencies, and architectural trade-offs are acknowledged and suitably addressed within the technology portfolio.
Serve as a reliable consultant to the CTO and Technology Senior Leadership Team regarding technology strategy, architecture, and investment decisions.
Build strong relationships across Product, Engineering, Data and Delivery functions, creating alignment around architectural priorities and strategic direction.
Advocate for long-term thinking while balancing the practical realities of delivery and operational needs.
Foster a culture of simplicity, collaboration, transparency and continuous improvement throughout the Technology organisation.
Required Skills and Experience
Significant experience in Enterprise Architecture, Technology Strategy, Chief Architecture or a comparable senior architecture role within a complex digital organisation.
A track record of developing enterprise technology strategies, target-state architectures and transformation roadmaps.
Experience influencing technology decisions across multiple teams, products, domains and collaborators without relying on direct authority.
Experience clarifying and managing complex technology portfolios while balancing strategic objectives with delivery and operational realities.
Strong understanding of cloud platforms, SaaS ecosystems, enterprise integration patterns and modern software delivery practices.
Ability to evaluate technology investments and platform choices from both technical and business perspectives.
Strong communication skills, with the ability to make complex concepts clear and relevant to technical and non-technical audiences, including senior leaders.
Critical thinking combined with a pragmatic approach to delivery constraints and operational needs.
Strong collaboration and relationship-building skills across organisational and functional boundaries.
Desirable
Experience working across a wide technology spectrum covering various products, platforms, and business areas.
Experience supporting the development of Product & Technology operating models.
Experience delivering architectural direction through substantial organisational, platform, or technology change initiatives.
What's in it for You?
Our benefits differ by location, but we are dedicated to offering top-tier perks at all of our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships, and chances to contribute to the community. Full details of our benefits are available here.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Kindly let us know if any reasonable accommodations or customizations are necessary as part of the application procedure or to support your participation in an interview. Should you want to discuss your needs or have any questions, please email talent@ft.com and a member of our team will be pleased to help.
Further Information
At the FT, we value innovation and technology and understand that applicants may employ AI tools during their job application process. You are encouraged to use AI to support your application, but all information must be honest and truly represent your skills, experience, and qualifications.
Candidates should be aware that AI usage during the application process might be observed to guarantee a fair and open hiring experience for everyone.
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Location: Remote
Workplace: Remote
🧠 ABOUT LEGION HEALTH
At Legion Health, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it at scale.
Legion is building autonomous medical care, starting with psychiatry. Our AI-native care-delivery platform automates much of the administrative work required to deliver direct patient care, allowing clinicians and operations teams to focus on the moments where human judgment and attention matter most.
Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us complete tens of thousands of visits in just two years while holding operations costs flat and achieving industry-leading patient NPS and retention.
While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision is a 10X better patient experience that is higher quality, less expensive, and more scalable—and a 10X better clinician experience that frees providers to focus on what matters most: caring for patients.
Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV.
Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by clinicians, operators, and AI working together.
📍 ROLE LOGISTICS
- Job Type: Full-time contract
- Role Type: Provider Operations / Recruiting Coordination / Onboarding / Payroll Support
- Ideal Experience Level: 2+ years
- Location: Fully remote
- Work Hours: 9:00 AM–6:00 PM US Central Time
- Hourly Compensation: $5–$15 per hour, based on experience
🚀 THE OPPORTUNITY
Legion is hiring an exceptionally organized and detail-oriented Medical Virtual Assistant to help operate the systems that support our growing network of healthcare providers.
You will support providers throughout their relationship with Legion—from recruiting and onboarding through active operations, payroll preparation, and offboarding. Your work will help ensure candidates receive timely follow-up, new providers are ready to begin, operating records remain accurate, and payroll inputs are complete before they are finalized.
This is not a generic assistant role. You will own recurring, detail-heavy workflows that directly affect providers, internal teams, and Legion’s ability to deliver patient care. A missed document can delay a provider’s start date. An inaccurate status field can create confusion across teams. An overlooked payroll discrepancy can affect a provider’s pay. Precision and follow-through matter.
The right person enjoys bringing order to complex workflows. You should be comfortable maintaining spreadsheets and trackers, coordinating across multiple teams, following up persistently, documenting decisions, and identifying missing information before it becomes a larger problem.
This role is a strong fit for someone who enjoys checklists, healthcare operations, provider communication, reconciliation work, and continuously improving how recurring processes are run.
✅ RESPONSIBILITIES AND DELIVERABLES
- Coordinate provider recruiting operations, including:
- Maintaining accurate candidate records and statuses.
- Scheduling and confirming interviews.
- Following up with candidates about outstanding steps.
- Updating hiring records and internal trackers.
- Coordinating handoffs between recruiting and onboarding.
- Support provider onboarding from accepted offer through start readiness, including:
- Collecting required documents and information.
- Maintaining onboarding checklists and status trackers.
- Following up promptly on missing or incomplete items.
- Coordinating internal handoffs across relevant teams.
- Confirming that required operational steps are complete before a provider begins.
- Escalating blockers that could delay a provider’s start date.
- Maintain accurate provider-operations records, including:
- Provider rosters.
- Recruiting and onboarding status.
- Active, inactive, and offboarding providers.
- State coverage and provider availability.
- Collaborating-physician relationships.
- Credentialing and payer-enrollment status.
- Outstanding documents, approvals, and follow-up items.
- Communicate clearly and professionally with providers through Slack, email, and approved internal systems.
- Support weekly payroll preparation, including:
- Gathering provider compensation inputs from approved systems.
- Reviewing visit counts, no-shows, and late cancellations.
- Updating payroll and payment trackers.
- Reconciling discrepancies across source systems.
- Confirming that supporting information is complete.
- Escalating unresolved discrepancies before payroll is finalized.
- Maintaining a clear record of changes, questions, and resolutions.
- Coordinate across recruiting, credentialing, clinical operations, billing, finance, and payroll to keep provider workflows moving.
- Maintain clear task queues and follow-up systems so that outstanding items do not fall through the cracks.
- Document recurring workflows and update SOPs, checklists, and templates as processes evolve.
- Identify opportunities to simplify, standardize, or automate repetitive administrative work.
- Handle sensitive provider, company, hiring, and compensation information with discretion and care.
- Raise unclear ownership, conflicting information, or potential errors promptly rather than making unsupported assumptions.
🏆 YOU’LL BE SUCCESSFUL IF YOU…
- Keep provider trackers accurate, current, and easy for other teams to understand.
- Ensure candidates and providers receive timely, professional follow-up.
- Help new providers complete onboarding requirements and become ready to start without preventable delays.
- Catch missing information and payroll discrepancies before they create downstream problems.
- Produce documentation that clearly explains what happened, what remains outstanding, and who owns the next step.
- Manage recurring deadlines without needing repeated reminders.
- Follow established procedures while noticing when a process is unclear, inefficient, or incomplete.
- Move quickly without sacrificing accuracy.
- Communicate professionally and confidently with clinicians, candidates, contractors, and internal teammates.
- Remain calm and organized when priorities change or multiple deadlines overlap.
- Build reusable checklists, trackers, and workflows that make provider operations easier to scale.
- Earn the trust of providers and teammates through reliability, discretion, accuracy, and consistent follow-through.
🧰 IDEAL BACKGROUND AND SKILLS
- 2+ years of experience in one or more of the following:
- Healthcare operations.
- Provider operations.
- Recruiting coordination.
- Provider or employee onboarding.
- Payroll or invoice support.
- Human-resources administration.
- Executive-assistant or virtual-operations support.
- Strong preference for experience supporting:
- Clinicians or other healthcare professionals.
- Independent contractors.
- Distributed or fully remote teams.
- Recurring payroll, payment, or reconciliation workflows.
- Excellent organizational skills and close attention to detail.
- Strong spreadsheet skills, including maintaining structured trackers, reviewing data, reconciling differences, and identifying missing information.
- Careful with names, dates, pay periods, visit counts, status fields, and supporting documentation.
- Clear, concise, and professional written English.
- Comfortable following up persistently and respectfully with providers and internal teammates.
- Able to manage several recurring workflows and deadlines simultaneously.
- Proactive about identifying blockers, discrepancies, unclear ownership, and overdue action items.
- Comfortable working in a fast-moving startup where processes may evolve as the company grows.
- Able to handle confidential provider, recruiting, company, and compensation information appropriately.
- Familiarity with HIPAA-sensitive healthcare environments and appropriate information-handling practices.
- Experience with any of the following is a plus:
- Google Sheets.
- Slack.
- Ashby or another applicant-tracking system.
- Healthie or another EHR or practice-management platform.
- Looker Studio or similar reporting tools.
- Stripe or contractor-payment platforms.
- Payroll, invoicing, or payment-reconciliation workflows.
- Telehealth or behavioral-health operations.
- Credentialing and payer enrollment.
- Healthcare billing.
- Provider scheduling or workforce operations.
⚠️ THIS ROLE IS NOT A FIT IF YOU…
- Prefer exclusively patient-facing work and do not enjoy internal operations.
- Dislike spreadsheets, trackers, checklists, or reconciliation work.
- Need every day to follow exactly the same workflow.
- Wait for repeated instructions instead of proactively following up on outstanding work.
- Are uncomfortable asking questions or escalating conflicting information.
- Are casual about deadlines, documentation, confidentiality, or payroll accuracy.
- Frequently lose track of details when managing several workflows at once.
- Prefer completing individual tasks without taking ownership of the full outcome.
💰 COMPENSATION & ROLE BENEFITS
- Hourly Compensation: $5–$15 per hour, based on experience.
- Job Type: Full-time contract.
- Schedule: 9:00 AM–6:00 PM US Central Time.
- Work Setup: Fully remote.
- Impact: Build the provider-operations foundation that enables clinicians to spend more time caring for patients.
- Autonomy and Learning: Develop experience across recruiting coordination, provider onboarding, healthcare operations, payroll preparation, and process improvement.
- Growth Opportunities: Take on broader ownership across provider operations, onboarding, recruiting coordination, payroll operations, quality assurance, or team leadership as Legion grows.
🤝 EQUAL EMPLOYMENT OPPORTUNITY
Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.
Location: Vilnius, Lithuania
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Position Overview:
We are seeking a skilled and experienced Virtual Asset Industry Transaction Monitoring Specialist to join our team. This role is pivotal in conducting comprehensive analysis of virtual currency transactions to detect and mitigate risks related to money laundering and terrorist financing. The ideal candidate will have relevant experience in transaction analysis, risk management, anti-money laundering (AML), compliance, or the virtual currency industry, with proficiency in blockchain analysis tools and transaction monitoring systems.
Key Responsibilities:
Utilize blockchain analysis tools and transaction monitoring systems such as Chainalysis, Elliptic, TRM Labs, etc., to analyze and monitor virtual currency transactions;
Conduct thorough reviews of transactional data to identify suspicious activities, patterns, and anomalies indicative of money laundering or terrorist financing;
Collaborate with internal teams to investigate flagged transactions, gather additional information, and make informed decisions on potential risks;
Stay updated on emerging trends, regulatory requirements, and industry best practices related to transaction monitoring in the virtual currency sector;
Document findings and maintain detailed records of transaction monitoring activities, ensuring compliance with audit and regulatory standards;
Communicate effectively, providing clear and concise reports and recommendations based on transaction monitoring outcomes;
Support continuous improvement initiatives related to transaction monitoring processes and systems.
Qualifications:
Bachelor's degree in business, finance, law, or a related field. Advanced degree or professional certification (e.g., CAMS, CFE, CRCM) preferred;
At least 3 years of relevant work experience in AML, compliance, CDD, risk management, or the virtual currency industry;
Experience with virtual currency exchanges, payment platforms, or fintech companies is a plus;
Proficiency in using blockchain analysis tools and transaction monitoring systems such as Chainalysis, Elliptic, CipherTrace, etc;
Strong understanding of virtual currency transactions, blockchain technology, and associated risks;
Ability to identify and assess potential money laundering and terrorist financing risks in virtual currency transactions;
Analytical mindset with the ability to interpret complex data and draw actionable conclusions;
Excellent communication skills to convey findings and recommendations effectively.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Abu Dhabi, UAE; Hong Kong SAR
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Summary
Senior in-house counsel serving as the primary legal advisor for the launch of traditional finance (TradFi) and asset & fund management and derivative products. The role provides regulatory risk advisory and product structuring support for the launch of new financial products spanning crypto, securities, asset management, derivatives, AI, and payments, as well as lead in the drafting and negotiation of all associated agreements and product-facing terms and conditions across the relevant entities within the group.
Key Responsibilities
Advise on product and payment flow structuring, including card-issuing "fronting" structures with banking and payment-processing partners in emerging markets, central bank regulatory sandbox arrangements, and compliance review of third-party payment service providers.
Assess yield-generating savings products against securities-law fund characteristics, advise on regulatory scrutiny in relevant jurisdictions, and coordinate compliance review against comparable pooled-asset product precedents.
Advise on asset management and fund licensing implications of products that pool user assets.
Prepare jurisdiction restriction matrices for tokenized/fractional equities and equity-linked product lines.
Serve as primary lead counsel to internal business, product and AML teams
Scope entity placement for TradFi products across group entities, and assess license uplift requirements.
Assess license feasibility for group entities and identify the steps required to remain exempt from crypto licensing where applicable.
Draft and launch product terms for new services, including AI-driven product initiatives including revising all existing terms in line with industry standards
Qualifications
Qualified lawyer (JD/LLB or equivalent) with 12+ years' experience, including significant in-house experience at a financial services, fintech, brokerage, or crypto/digital-asset firm.
Demonstrated expertise in securities law, brokerage/clearing structures, asset and fund management regulation, and cross-border payments licensing.
Experience negotiating institutional brokerage, clearing, and outsourcing agreements.
Familiarity with virtual asset/crypto regulatory frameworks and multi-jurisdictional licensing analysis.
Strong drafting skills for consumer-facing product terms and conditions at scale, across multiple legal entities and jurisdictions.
Profile
Commercially minded and comfortable with detailed product and structuring discussions.
Strong legal drafter who can translate commercial concepts into workable structures.
Practical problem solver who proposes solutions rather than only identifying risks.
Credible when advising and challenging senior Product and Business stakeholders.
Comfortable taking ownership from initial concept through negotiation, launch and ongoing operation.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
We are looking for an experienced Billing Administrator to take the reins of invoicing at Halter and become the friendly, dependable face of billing for both our customers and our internal teams.
This is not a heads down, tucked away in the corner finance job. You'll be on the phone with dairy farmers in the Waikato and ranchers in Texas, working shoulder to shoulder with Sales, Account Management and Finance, and owning a process that touches customers across multiple countries and currencies. If you like people as much as you like a tidy ledger, you are going to have a very good time in this role.
You will be the person everyone goes to when they have a billing question, and the person who makes sure they rarely need to ask twice!
WHAT YOU'LL BE DOING
OWN INVOICING END-TO-END:
- Be the key owner of the invoicing cycle, preparing and reviewing accurate, on time invoices across our NZ, AU and US customer base.
- Keep customer billing data clean and current: contracts, collar counts, subscription changes, pricing, credits and adjustments.
- Reconcile billing against contracts and system data so what we invoice is always what we agreed.
- Spot the gaps in our process and fix them, as we grow, the way we bill has to grow with us.
BE THE FIRST PORT OF CALL FOR OUR FARMERS & RANCHERS:
- Act as the main point of contact for customer billing queries across phone, email and Slack.
- Pick up the phone. Our farmers and ranchers are busy people who appreciate a real conversation, being comfortable and confident on a call is essential to this role.
- Resolve queries and disputes with empathy and clarity, and turn a confusing invoice into a five-minute conversation that leaves the customer feeling looked after.
SUPPORT THE INTERNAL TEAMS:
- Be the go to billing expert for internal stakeholders, Sales, Account Management and the wider Finance team.
- Answer billing questions quickly and accurately, and help the business understand how our billing works and why.
- Partner with Finance on month-end, reporting, audit requests and process improvements.
SUPPORT THE DEBT COLLECTION PROCESS:
- Support the collections process end to end, from friendly reminders through to escalation, always protecting the customer relationship.
- Keep accurate records of conversations, commitments and payment plans, and escalate risk early.
WHO WE'RE LOOKING FOR
This role is for someone who has done it before. You will need:
- Proven experience in a billing, accounts receivable or invoicing role (2+ years), ideally in a high volume, subscription or SaaS environment.
- Genuine confidence on the phone. You enjoy talking to customers and you can hold a firm, kind conversation about money.
- Strong written and verbal communication, you can explain a billing issue clearly to a farmer, a salesperson and an accountant, and adjust your language for each.
- Serious attention to detail. You notice the number that looks off, and you care about getting it right.
- A love of process. You follow it, you document it, and you make it better.
- Solid systems capability, comfortable in an ERP or billing platform (NetSuite, Xero or similar) and confident in Excel or Google Sheets.
- The ability to juggle competing priorities calmly in a business that's moving quickly.
Nice to have
- Experience with multi-currency or multi-entity billing (NZ, AU, US).
- Exposure to NetSuite, Salesforce or a similar CRM/ERP stack.
- Experience helping a finance function scale, building processes where none existed.
OUR BENEFITS
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
- Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
OUR OFFICE FIRST APPROACH
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Sliema, Malta
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
The Head of Finance will lead the finance function for OKX in Malta and across our wider European footprint. Based in Malta, the role holds direct accountability for our regulated European entity, its statutory and prudential reporting, and its relationship with supervisory authorities.
This is a senior role for a finance leader with a long track record in European regulated financial services, who can hold the regulatory line while acting as a commercial partner to the business as it scales across Europe.
What You'll Be Doing
The role is based in Malta and involves close collaboration with regional and group teams across multiple European jurisdictions. Some flexibility to work across time zones will be required.
Lead the finance function for OKX's Malta regulated entity and support the wider European business.
Own statutory and regulatory reporting for the entity, including prudential submissions and the accuracy of information filed with supervisory authorities.
Act as the senior finance representative in engagement with European regulators, covering routine supervision, information requests, examinations and remediation.
Own the regulatory finance agenda across the regimes the business operates under, including MiCA, payment institution and electronic money institution requirements, MiFID investment services and banking.
Manage prudential obligations, including own funds, capital adequacy, liquidity and the safeguarding of customer funds.
Lead the finance workstream for new licence applications, authorisations and expansion into additional European markets.
Deliver core financial control across IFRS and local statutory reporting, month-end close, external audit and treasury.
Lead planning, forecasting, budgeting and unit economics, and provide the analysis behind pricing, investment and market-entry decisions.
Partner with the European leadership team, supporting growth while constructively challenging commercial plans.
Build, lead and develop the finance team in Malta, and represent finance to the board, auditors and regulators.
What We Look For In You
15+ years of finance experience in European financial services, including significant time in a senior finance leadership role.
Direct accountability for the finance function of a regulated European entity, covering statutory reporting, prudential submissions and supervisory engagement.
A track record with European regulators across authorisation, regulatory reporting, examination or remediation.
Regulatory experience in two or more of the following: MiCA and crypto-asset services, payment institutions and electronic money institutions, MiFID investment services, and banking.
Strong working knowledge of the European payments and digital finance framework, including PSD2, the evolving PSD3 and PSR framework, safeguarding, own funds, liquidity and prudential reporting.
Experience operating across multiple European jurisdictions within a group structure.
Deep expertise in IFRS, local statutory reporting, consolidation, external audit and month-end close.
Strong commercial finance capability across planning, forecasting, unit economics, pricing, investment appraisal and scenario analysis.
A record of financial analysis shaping product economics, pricing, market entry or resource allocation.
Experience building and leading finance teams, with the presence to communicate confidently with boards, auditors and regulators.
ACA, ACCA, CIMA, CPA or an equivalent professional qualification.
Nice to Haves
Familiarity with MFSA rules and expectations, and with Malta Tax Authority reporting requirements.
Experience across more than one regulated model, such as banking, payments and investment services.
Previous experience at a crypto exchange, payments institution, fintech organisation or bank operating at high transaction volumes.
Experience working across time zones and multicultural teams.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
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OKX
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If in doubt, please apply directly through our official careers website.
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headComfortable working across functions, jurisdictions, and time zones in a fast-paced environment; EMEA
УдалённоRemote - Ireland
ОфисseniorNew York
seniorKuala Lumpur, Malaysia
ОфисSingapore
УдалённоheadRemote, Ukraine; specializing in Private Client Tax and Global Mobility to advise high-net-worth individuals on cross-border tax planning, relocation, wealth structuring, and personal tax compliance; Conduct annual tax planning for each principal (HNWI client), covering tax residency, income sources, and planned events of the year — dividends, asset sales, and relocation; Design relocation routes for a principal or family together with immigration providers, covering permit or programme type (employment, business, investment, financial self-sufficiency), sequence of steps, timing, and integration requirements; Ability to design a relocation route at global-mobility-advisor level, including selecting the permit or programme type, sequencing immigration and tax steps, identifying presence and integration requirements, and briefing and supervising immigration providers
leadAbu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia
London
УдалённоWe encourage applicants from all backgrounds to apply
seniorVilnius, Lithuania
Abu Dhabi, UAE; Hong Kong SAR
ОфисAuckland
headSliema, Malta; Some flexibility to work across time zones will be required; Experience working across time zones and multicultural teams