Location: Al Khobar, Saudi Arabia; Dubai, United Arab Emirates
Eram Talent is hiring on behalf of one of our prestigious clients. We are currently seeking a highly experienced and strategic Training & Development professional to drive organizational excellence through innovative training solutions. If you are a visionary leader passionate about capability building and talent transformation, this is an excellent opportunity to shape the learning culture of a dynamic organization.
The Training & Development Manager is responsible for efficiently managing activities related to the design and execution of comprehensive training programs for the client. By developing a best-in-class training catalogue and analyzing key factors prior to designing in-house courses, this leader will ensure that all training workshops are conducted efficiently. The ultimate objective is to continuously develop and enhance employees’ knowledge, skills, and competencies required to achieve the strategic business objectives of the organization.
Key Responsibilities
Strategy & Governance
Contribute to the development and execution of the department’s short to mid-term strategic plans to ensure alignment with strategic priorities and corporate goals.
Assist in the development of annual business plans for assigned areas of responsibility to support the achievement of financial and strategic objectives.
Monitor, control, and report on key performance indicators (KPIs) related to the department to track performance and recommend corrective actions.
Operational
Benchmark available training courses and best market practices to develop a comprehensive, state-of-the-art training catalogue.
Coordinate with the supervising Training Coordinator to design in-house training courses and materials based on critical factors such as course objectives, methodology, and agenda.
Develop and communicate regular reports on training performance, effectiveness, and quality to measure the ROI and efficiency of training programs.
Oversee all e-learning processes and report on e-learning performance, effectiveness, and quality directly to the Talent Management Director.
Analyze collected data and participant feedback to propose data-driven improvements to training effectiveness.
Evaluate training courses on a regular basis and provide continuous recommendations for curriculum enhancement.
Ensure the seamless implementation of recommended improvements by regularly following up with concerned stakeholders.
Partner closely with the Technology function to develop specialized technical training programs.
Policies, Systems & Continuous Improvement
Identify opportunities for the continuous improvement of systems, processes, and practices to increase overall productivity and operational efficiency.
Implement all relevant departmental policies, processes, procedures, and instructions to ensure work is carried out in a highly controlled, consistent, and compliant manner.
Requirements
Education:
Bachelor’s degree in Business Administration, Human Resources Management, or an equivalent discipline from a recognized and accredited university.
Experience:
Minimum of 11 years of proven experience in Training & Development, Training, or a related field, out of which at least 5 years must be in a managerial or leadership position.
Certifications:
Professional HR/L&D certifications (CIPD or SHRM) are highly preferred.
Language Skills:
Demonstrated professional proficiency in both oral and written English.
Al Khobar, Saudi Arabia; Dubai, United Arab Emirates
Location: Khafji, Saudi Arabia
We are seeking an experienced
Change Management & Training Specialist
to support organizational transformation, business improvement, and operational change initiatives within a large-scale industrial environment.
The role will be responsible for developing and executing change management strategies, stakeholder engagement plans, communication activities, and training programs to ensure successful adoption of new processes, systems, technologies, policies, and organizational initiatives.
The successful candidate will work closely with leadership, project teams, subject matter experts, and employees to assess change impacts, manage resistance, build organizational readiness, and ensure employees have the knowledge and capabilities required to successfully transition to new ways of working.
Key Responsibilities
Develop and implement comprehensive
Change Management Plans
for organizational, operational, digital, and business transformation initiatives.
Conduct
change impact assessments
to identify how changes will affect employees, processes, roles, systems, and business operations.
Develop stakeholder engagement strategies and communication plans aligned with project and organizational objectives.
Identify potential resistance to change and develop appropriate mitigation and engagement strategies.
Assess organizational readiness and develop action plans to improve change adoption.
Work closely with project managers, business leaders, subject matter experts, and functional teams throughout the change lifecycle.
Develop and deliver
training programs, workshops, awareness sessions, and briefing sessions
to support organizational change.
Conduct
Training Needs Analysis (TNA)
based on business requirements, competency gaps, and upcoming organizational changes.
Develop training materials, presentations, user guides, manuals, procedures, FAQs, and other learning resources.
Coordinate with subject matter experts to ensure training content accurately reflects new processes, systems, procedures, and operational requirements.
Facilitate instructor-led and virtual training sessions for employees and stakeholders.
Support the development and implementation of
train-the-trainer programs
where required.
Monitor training participation, knowledge transfer, competency development, and employee adoption.
Collect feedback from employees and stakeholders and incorporate findings into continuous improvement initiatives.
Establish and track
change adoption, readiness, training completion, and effectiveness KPIs
.
Prepare regular progress reports, dashboards, and presentations for management.
Support post-implementation activities to ensure sustained adoption of new processes, systems, and organizational practices.
Develop communication materials including announcements, newsletters, presentations, awareness campaigns, and change updates.
Ensure change and training activities are aligned with organizational policies, procedures, standards, and business objectives.
Maintain appropriate documentation, training records, attendance records, assessments, and change management deliverables.
Requirements
Required Qualifications
Bachelor's degree in
Business Administration, Human Resources, Organizational Development, Management, Education, Psychology, Information Technology
, or a related discipline.
5+ years of relevant experience
in Change Management, Organizational Development, Learning & Development, Training, or transformation-related roles.
Experience working within
large-scale industrial, energy, oil & gas, engineering, or other complex operational environments
is highly preferred.
Proven experience supporting
organizational transformation, business process improvement, digital transformation, system implementation, or operational change initiatives
.
Strong experience in developing and delivering professional training programs.
Experience conducting Training Needs Analysis and developing competency-based training programs.
Strong stakeholder engagement and communication skills across different organizational levels.
Excellent presentation, facilitation, interpersonal, and influencing skills.
Strong written and verbal communication skills in English.
Proficiency in
Microsoft Office
, particularly PowerPoint, Excel, and Word.
Preferred Certifications
Prosci Change Management Certification
CCMP – Certified Change Management Professional
APMG Change Management Certification
PMP / Project Management Certification
CIPD
ATD / CPTD
Relevant Learning & Development or Organizational Development certifications
JКомпания не указана
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Скрытые компании и отметки о просмотре ещё не подключены.
Требования:
— Опыт работы в сфере IT Project Management.
— Практический опыт управления IT-проектами от планирования до реализации.
— Хорошее понимание методологии Agile / Scrum.
— Практический опыт работы с Jira и Confluence.
— Навыки управления сроками, приоритетами, рисками, проблемами и зависимостями проекта.
— Умение эффективно взаимодействовать с заказчиками, бизнес- и техническими командами.
— Сильные навыки коммуникации и умение чётко, структурированно и кратко излагать информацию.
— Способность самостоятельно принимать решения и брать ответственность за результат.
— Системный подход и высокая внимательность к деталям.
— Хороший уровень английского языка — письменного и устного.
— Готовность работать по графику до 19:00 CET.
Задачи:
— Планирование и координация IT-проектов на всех этапах — от запуска до завершения.
— Контроль сроков, объёма работ, приоритетов и ключевых результатов проекта.
— Координация работы кросс-функциональных команд и обеспечение эффективного взаимодействия между участниками проекта.
— Управление взаимодействием с заказчиками, бизнес- и техническими командами, согласование ожиданий и требований.
— Выявление и управление рисками, проблемами, блокерами и зависимостями проекта.
— Организация и проведение проектных встреч и Scrum-церемоний, контроль выполнения договорённостей.
— Отслеживание прогресса проекта, подготовка статус-отчётности и обеспечение своевременной коммуникации со всеми ключевыми участниками.
Условия:
— Официальное трудоустройство и конкурентоспособная заработная плата;
— Профессиональный рост и развитие в дружном коллективе
— Удаленный формат работы
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О нас:
Мультифото — национальный сервис фотопечати с собственным производством. Мы создаём настоящие семейные реликвии и помогаем людям сохранять самые теплые воспоминания.
Задачи:
— Разрабатывать и тестировать гипотезы по улучшению CJM (пути клиента) и росту конверсии;
— Проводить глубинные CustDev-интервью, анализировать обратную связь и отслеживать тренды рынка фотокниг;
— Анализировать поведение пользователей с помощью Яндекс.Метрики и на основе данных принимать продуктовые решения;
— Формировать отчетность, анализировать эффективность внедренных фич и предлагать точки роста;
— Контролировать наполнение и актуальность сайта: обновлять карточки товаров, описания, изображения и цены;
— Следить за отсутствием багов, проверять корректность работы форм заказа, ссылок и интерфейсов;
— Руководить направлением «Оформим за Вас» (в команде менеджер по продажам и 2 дизайнера);
— Вести и развивать работу с корпоративными клиентами по заказам фотокниг;
— Разбирать сложные кейсы и запросы на брак, выстраивать процессы для минимизации проблем;
— Взаимодействовать с розницей, техподдержкой и маркетингом для синхронизации процессов и роста продаж.
Требования:
— Понимание построения и оптимизации пользовательского пути (CJM), знание основ UX/UI и умение предлагать улучшения интерфейса;
— Уверенная работа с аналитикой (Яндекс.Метрика) и понимание ключевых метрик e-commerce (CR, LTV, CAC, Средний чек, Отток);
— Сильные навыки проектного управления, координация кросс-функциональных команд и соблюдение сроков;
— Опыт проведения CustDev и умение переводить инсайты в продуктовые задачи;
— Внимательность к деталям, проактивность и самостоятельный поиск проблем с предложением решений.
Условия:
— Фиксированный доход 150 000 рублей на руки + прозрачный KPI (бонус обсуждается индивидуально);
— Полная удалёнка, возможность работать из любой точки мира;
— График 5/2, полный рабочий день;
— Оформление через самозанятость или ИП;
— Возможность напрямую влиять на результат, работать над амбициозными задачами и развивать ключевое направление компании.
Взаимодействие с командой: руководитель отдела маркетинга, дизайнеры, менеджер по продажам, техподдержка, SMM-менеджер, email-маркетолог, SEO-специалист и директолог.
Задачи:
— Вести клиентов и быть главным координатором проекта
— Организовывать работу подрядчиков и команды
— Контролировать сроки и выполнение задач
— Проводить статусы и фиксировать договоренности
— Собирать материалы от клиента
— Следить за запуском лендингов, рекламы, аналитики
— Контролировать заполнение CRM и отчетности
— Работать с паспортом проекта и KPI
— Ставить задачи дизайнерам, трафик-менеджерам, разработчикам
— Контролировать выполнение стратегии
— Следить чтобы ничего “не терялось” между участниками проекта
— Вести созвоны переписку с клиентами
— Готовиться к ежемесечной встрече и продлению на следующий месяц
— Документооборот по проекту
Что НЕ нужно делать:
— Искать клиентов
— Настраивать рекламу руками
— Писать код
— Сделать дизайн самостоятельно
Требования:
— Умеет держать порядок в хаосе
— Любит системность и контроль
— Умеет дожимать задачи до результата
— Не боится ответственности
— Быстро обучается
— Умеет работать с несколькими проектами одновременно
— Понимает что такое дедлайны и KPI
— Умеет нормально коммуницировать с клиентами
Будет плюсом:
— Опыт в digital/маркетинге
— Понимание Яндекс Директ / SEO / CRM / аналитики
— Опыт работы в агентстве
— Опыт работы с Notion / Trello / Bitrix / AmoCRM
Условия:
— Удаленная работа
— Полная занятость
— Работа с интересными B2B проектами
— Возможность вырасти в операционного директора
— Доступ к внутренним регламентам и AI-инструментам
— Сильная команда и системный подход
Оплата:
— Фикс + KPI + бонусы за удержание и результаты клиентов (обсуждается индивидуально в зависимости от опыта)
Важно:
— Ищут не ассистента, а человека, который сможет стать центром управления проектами и держать маркетинговую систему клиента под контролем.
Задачи:
— Управление разработкой AI-платформы: приоритизация бэклога в связке с бизнес-требованиями, координация команды и смежных подразделений, доставка ПО в промышленную эксплуатацию;
— Владение продуктовыми метриками: конверсионная воронка и метрики качества (доля выживших роботов, возврат пользователей, оборот на клиента);
— Согласование состава KPI с заказчиком;
— Организация процесса разработки с ИИ-агентами: стандарты, чек-листы, правила проверки сгенерированного кода;
— Оценка трудоёмкости, планирование ресурсов, прогноз сроков;
— Техническое лидерство: участие в проектных решениях, code review, ведение технической документации по стандартам Банка;
— Взаимодействие с юристами, комплаенсом, ИБ и других подразделений Банка.
Требования:
— Опыт управления инженерной командой на крупных IT-проектах от 3-х лет; собственный опыт работы разработчиком, аналитиком или QA — сильное преимущество;
— Понимание экономики и регуляторных ограничений финансовых продуктов, либо готовность быстро в них разобраться (ФЗ-152, требования ЦБ);
— Уверенное владение инструментами разработки с ИИ-агентами: опыт работы с генеративным ИИ, необходимо продемонстрировать на собеседовании;
— Понимание архитектуры ПО, баз данных, REST/gRPC, брокеров сообщений; мониторинга и развёртывания;
— Опыт работы с Agile/Scrum; JIRA, Confluence, Git;
Плюсом:
— Опыт вывода в промышленную эксплуатацию систем, созданных с помощью ИИ-агентов;
— Собственная full-stack практика;
— Опыт в банковской или брокерской сфере.
Условия:
— Гибридный формат работы;
— Белая заработная плата, оформление согласно Трудовому кодексу РФ;
— Комфортный старт: 3 месяца плавного погружения под присмотром HR;
— Поддержка: IT-отсрочку и консультации HR/юристов;
— Прозрачные процессы и открытую коммуникацию;
— Работу на лучшем оборудовании без логирования времени, с фокусом на доверии и результате;
— ДМС: медицинское страхование за счет компании;
— Развитие: индивидуальный план обучения, посещение конференций и митапов, поддержка в развитии карьеры;
— Личный бренд: возможность выступать на конференциях, митапах, публикация статей;
— Бенефиты: ежеквартальное обновление корпоративных скидок;
— Движ: организация вечеринок оффлайн и онлайн, предоставление мерча, проведение конкурсов и челленджей.
Location: London
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're hiring a Sales Manager to help build and lead our founding team of Enterprise Account Executives in London. Enterprise at Baseten means the companies with the most to gain from AI and the most complexity in getting there: large digital natives running products at massive scale, and category leaders in software, financial services, healthcare, and beyond. They have the data, the distribution, and the budget. Most are still deciding what to build, what to run themselves, and what it should cost.
You'll help recruit the first reps, run deals alongside them while the team ramps, and contribute to the playbook for how Baseten wins European enterprises. It's a founding seat with real influence on how we build here, close to our founders and GTM leadership.
RESPONSIBILITIES
- Recruit, hire, and ramp the founding team of Enterprise AEs in London. This is your highest-leverage work in year one
- Coach reps through long, multi-stakeholder cycles: multithreading across buying committees, navigating security and procurement, and closing seven- and eight-figure deals
- Raise the bar on consultative selling. Your reps should be advising customers on AI strategy, not just running a product evaluation
- Partner on shaping and executing go-to-market strategy for the region, including which verticals to attack first
- Operate as a player-coach early on, carrying deals yourself while the team builds
- Stay deep enough on the product to guide reps through technical evaluations, POCs, and architecture reviews alongside our forward-deployed engineers
- Work with Marketing, Product, Engineering, and Legal to turn European enterprise requirements into roadmap and GTM input
- Build a culture of accountability, learning, and collaboration from the first hire forward
REQUIREMENTS
- 6+ years of closing experience, with 2+ years managing high-performing teams
- Proven success in Enterprise sales, closing complex, multi-stakeholder deals inside large organizations
- Experience selling into large digital natives or regulated industries (financial services, healthcare/life sciences, insurance, government)
- A track record of recruiting strong sellers, ideally as a first or early hire in a new team or region
- Strong technical acumen, ideally in AI infrastructure, cloud infrastructure, or developer platforms. You're comfortable in the weeds
- Willingness to sell as well as manage while the team is small
- Based in London and able to be in office at least 3 days per week (Tuesday to Thursday)
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're looking for a product marketer to join the Claude Platform Product Marketing team. You'll drive go-to-market for launches across the platform, from new API features and developer tools to the capabilities that ship with new models.
In this role, you'll partner with Product to bring new capabilities to market, write the positioning and messaging that explain what each one does and who it's for, and give Sales the narratives and materials they need to win technical deals. If you've run launches for developer platforms, API products, or technical infrastructure and want to launch new capabilities every week, this role is for you.
Responsibilities
Lead end-to-end go-to-market planning and execution for new platform products, features, and capabilities
Develop compelling product messaging, positioning, and value propositions aligned with technical audience needs
Drive product launches that generate market momentum, from flagship releases to incremental feature updates
Design and implement developer marketing campaigns to drive API adoption and platform usage
Support sales enablement initiatives that equip our teams to win: battlecards, pitch materials, customer stories, and objection handling
Partner with Product to shape roadmap priorities based on competitive intel, customer research, and field feedback
Work closely with Developer Relations, Comms, Creative, Marketing, and Sales to effectively bring new products to market
Minimum requirements
Have a proven track record of developing and executing go-to-market strategies for API products or developer tools, including successful product launches
Have a strong technical background with the ability to understand and communicate complex AI features to both technical and non-technical audiences
Excel at cross-functional collaboration, particularly in aligning Product, Sales, and Marketing strategies
Possess strong storytelling skills with a demonstrated ability to create diverse marketing content, including blogs, presentations, sales collateral, website copy, and customer case studies
Have exceptional writing skills with a demonstrated ability to adapt tone, style, and complexity for diverse audiences (executives, technical users, end customers) and formats (long-form content, product briefs, email campaigns, social media)
Preferred requirements
Have 10+ years of product marketing experience and at least 5 years focused on developer platforms, APIs, or technical products
Experience in highly competitive markets requiring sharp differentiation
A background in marketing AI/ML products or developer tools to enterprise buyers
Experience working closely with Sales teams on strategic, technical deals
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco or New York office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Los Angeles, CA
Workplace: onsite
Spin.AI protects more than 2,000 organizations from SaaS ransomware, shadow IT, and data loss across Google Workspace, Microsoft 365, Salesforce, Slack, Jira, and Confluence. As Regional Director of Account Management, you'll lead a team that owns a multi-million-dollar renewal and expansion book and you'll personally run a portfolio of the region's most strategic accounts. This is a player-coach role for someone who has closed six-figure enterprise deals, knows how to turn single-module customers into full-platform partners, and wants to build a team, not just carry a number.
What You'll Do:
Own Strategic Accounts
Personally manages a portfolio of strategic enterprise accounts renewals, seat true-ups, and multi-year commitments for organizations running business-critical Google Workspace, Microsoft 365, Salesforce, Slack, Jira, and Confluence environments.
Build executive relationships with CISOs, IT Directors, and security/IT administrators, positioning SpinOne as the customer's consolidated layer for SaaS backup, security posture, and browser risk.
Drive Platform Expansion
Map single-module customers into the full SpinOne platform moving backup-only accounts into SSPM (SpinSPM), ransomware detection and response (SpinRDR), data loss prevention (SpinDLP), and enterprise browser security (SpinCRX).
Act as a trusted advisor on customers' SaaS risk posture quantifying downtime exposure, translating ransomware and shadow IT findings into remediation plans, and tying SpinOne to compliance obligations (SOC 2, ISO 27001, HIPAA, GDPR, NIS2, CIS).
Operate with Rigor
Monitor account health via usage and telemetry signals (protected vs. licensed seats, backup success rates, alert volume, admin activity) to forecast renewals and flag churn risk early.
Own regional forecast accuracy for renewals, upsell, and cross-sell, with disciplined CRM hygiene and pipeline reporting.
Partner cross-functionally with Customer Success, Sales, Solution Engineering, and Support on onboarding and adoption, and support partner/MSP-influenced accounts alongside the Partnerships team (including Google Chrome Enterprise, Fortinet, and Menlo Security relationships).
Stay ahead of the SaaS security landscape - ransomware, shadow IT, OAuth risk, browser threats, AI governance, and competing SSPM/backup vendors - and feed insight back to Product and Marketing.
What You Bring:
6-figure deal experience:
proven track record closing and owning six-figure renewals, expansions, and multi-year commitments, and navigating enterprise procurement, security review, and multi-stakeholder approval cycles.
Track record in B2B SaaS:
2+ years in account management, customer success, or enterprise sales, including team leadership - ideally in cybersecurity, data protection, backup/DR, or cloud infrastructure.
Domain fluency:
working knowledge of Google Workspace, Microsoft 365, Salesforce, Slack, and Atlassian (Jira/Confluence) admin, seat, and OAuth permission models, plus the security categories SpinOne spans (backup/DR, ransomware detection, SSPM, DLP, browser security).
Dual fluency with buyers:
comfortable discussing RTO/RPO, incident response, and misconfiguration risk with technical stakeholders, then translating it into downtime cost and audit readiness for executives.
Compliance know-how:
experience navigating compliance-driven renewals and vendor security reviews (SOC 2, ISO 27001, HIPAA, GDPR, NIS2, FERPA) is a strong plus.
Leadership:
proven ability to coach, mentor, and motivate a high-performing team, with hands-on experience in quota planning and pipeline reviews.
Analytical rigor:
experience using CRM and product-usage data to track account health, forecast retention, and measure team performance.
Bonus:
experience with MSP/channel-influenced accounts; comfort working across globally distributed teams; Bachelor's degree in Business, Marketing, or related field.
Compensation & Benefits:
Competitive base salary + performance-based variable compensation
Equity
Full medical, dental, and vision insurance
Paid holidays and annual bonus
Employee wellness program
A collaborative, high-growth culture recognized by Forbes as one of America's Best Startup Employers three years running (2024–2026)
Why Spin.AI:
Spin.AI is a SaaS security company protecting enterprises against SaaS ransomware, shadow IT, non-compliance, and data loss in the cloud. SpinOne unifies backup and recovery, ransomware detection, SSPM, DLP, and enterprise browser security in a single console — protecting more than 2,000 organizations worldwide.
Backed by K1 Investment Management, a leading investor in high-growth enterprise software
Named to the Inc. 5000 list of America's fastest-growing private companies (2026)
Forbes Best Startup Employer, three years running (2024–2026)
Named a Representative Vendor in Gartner's Market Guide for Backup as a Service and Forrester's SSPM Landscape report
Location: Shanghai; Beijing, China
Workplace: hybrid
ABOUT YOU
We are looking for a Partner Success Manager to join the Xsolla Partner Network (XPN) Business Development team, based in China. This is a newly created, hybrid role sitting within the core XPN BD team — roughly 80% campaign and partner success, 20% business development support — created to close a gap in how XPN partners are supported once a deal closes: campaigns are launched, but no one consistently owns their ongoing success.
The best candidate will be someone comfortable owning outcomes rather than just relationships — proactively strategizing with partners, coordinating across internal teams to get campaigns right, and stepping in to help close deals when local presence and trust matter more than a remote pitch. Full ownership of the sales process (sourcing, pitching, commercial negotiation) sits with the Core China/APAC Team; this role isn't required to run a deal end-to-end, but is expected to help get opportunities over the line and make sure they deliver once signed.
If you're excited about building a new function from the ground up, becoming a product expert partners and internal teams rely on, and working across both Chinese and global creator platforms as publishers look to expand their reach, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES:
Own end-to-end success of assigned partner campaigns post-signature — from kickoff through launch, live optimization, and post-campaign review.
Act as the primary point of contact for assigned partners in China/APAC, building trusted, ongoing relationships rather than transactional check-ins.
Proactively strategize with partners on campaign structure, creator selection, storefront setup, and quest mechanics to maximize outcomes.
Identify risk signals early (underperformance, partner disengagement, unclear expectations) and drive corrective action before they become churn risks.
Coordinate directly with the XPN BD Team and Creator Success Team, pulling in the right internal resources at the right time.
Provide partners with clear, honest performance visibility — translating XPN data into terms that make sense for flat-fee and hybrid-model publishers.
Serve as an internal advocate for partner needs, feeding structured feedback back into XPN product, reporting, and process improvements.
Sit within the core XPN BD team and support the Core China/APAC Team in progressing late-stage opportunities — joining calls, providing local market context, and helping translate commercial terms into what will land with the partner.
Help identify expansion or upsell opportunities within existing successful partner relationships and flag them to the Core China/APAC Team.
Represent XPN at regional industry events across China and APAC, both to support active deals and to build XPN's local market presence.
Develop and maintain deep, current expertise in the XPN product to the point of being the go-to expert for partners and internal teams alike.
Work fluently across internal stakeholders (BD, Creator Success, Marketing, Data/Reporting) and external stakeholders (publisher teams, creator/MCN partners).
Game industry experience required based out of the China office (Beijing or Shanghai), in accordance with local in-office attendance requirements
QUALIFICATIONS & SKILLS:
3+ years in a customer success, account management, or partner management role — ideally in gaming, platform, adtech, or creator economy environments.
Fluent Mandarin and professional English.
Demonstrated ability to manage external partner relationships with a strategic, consultative approach — not purely reactive support.
Working knowledge of both the Chinese domestic platform landscape (Bilibili, Douyin, DouYu, Huya) and major global/international platforms (YouTube, Twitch, TikTok) — publishers are increasingly looking to expand reach beyond China, and this role needs to speak credibly to both sides of that expansion.
Comfort working cross-functionally across time zones with global teams, translating between local market realities and global program structures.
Willingness and ability to travel regionally for events and partner meetings across China and APAC.
Self-starter comfortable defining process in a role without an established playbook — this is a new function within XPN.
Nice To Have:
Prior direct or adjacent BD/sales exposure — this role will occasionally carry commercial conversations, though it is not a quota-carrying sales position.
Familiarity with additional regional platforms (e.g. Chzzk/SOOP in Korea, Niconico in Japan) for publishers expanding into wider APAC.
Experience working with flat-fee or hybrid commercial models and the reporting expectations that come with them.
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL):
Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity: We will handle your personal information with a high duty of care.
Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: London
Workplace: Hybrid
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Customer Success is central to how we build, grow, and deliver value at Attio.
As a Customer Success Manager, you'll own a portfolio of our highest-potential customers, building deep relationships and helping them get meaningful value from Attio as their businesses grow.
Attio has a highly product-led customer base, and many of our most promising customers start as small, fast-growing teams. Success in this role isn't defined by customer size or current spend alone. You'll need to recognize potential early, understand where a customer's business is headed, and help them build the right foundations to scale with Attio.
This is a highly consultative and hands-on role. You'll understand each customer's GTM motion, uncover what they're trying to achieve, and translate their business needs into thoughtful recommendations across their workflows, data, and use of Attio. You'll work with fast-moving customers who expect you to bring both strategic thinking and strong product expertise.
WHAT YOU'LL DO
- Own and develop relationships across a portfolio of high-potential customers.
- Lead customers through onboarding, adoption, ongoing value realization, renewals, and expansion.
- Develop a deep understanding of each customer's business, GTM motion, goals, and challenges.
- Identify potential early within a product-led customer base and help customers deepen their adoption as they grow.
- Advise customers on how to structure their workflows, processes, and use of Attio to support their business.
- Balance strategic relationship management with hands-on solutioning, moving comfortably between business goals and product configuration.
- Build relationships with stakeholders across customer organizations and become a trusted partner as their businesses evolve.
- Use customer data, product insights, and business context to identify risks and opportunities across your portfolio.
- Identify opportunities for deeper adoption and expansion based on customer needs and growth.
- Partner with Product, Engineering, RevOps, Solutions Engineering, Support, and Sales to solve customer problems and continuously improve the customer experience.
- Bring customer insights back into Attio to help shape our product and Customer Success motion.
WHAT YOU'LL BRING
- 5+ years of relevant professional experience, including 3+ years in Customer Success or Account Management.
- Experience owning customer relationships in B2B software, ideally across SMB and mid-market customers in a product-led environment.
- A consultative approach and ability to understand a customer's business before jumping to a solution.
- Strong product instincts and a track record of coaching customers on how to get the most out of a complex software product.
- Comfort working hands-on with customers to solve problems rather than relying heavily on separate technical or implementation teams.
- Experience owning customer outcomes across adoption, retention, renewals, and expansion.
- Strong commercial instincts and an ability to recognize customer potential beyond current spend or company size.
- Comfort working with fast-growing companies and lean teams where priorities and needs can change quickly.
- A data-driven approach to prioritizing your portfolio, identifying risk, and uncovering opportunities.
- Experience working at an early- or growth-stage startup.
- A proactive mindset and comfort operating with autonomy in a fast-moving environment.
WHAT DOES THE HIRING PROCESS LOOK LIKE?
1. Talent Introduction
2. Hiring Manager Interview
3. Solutioning Exercise
4. Meet the Team: Three focused conversations with key stakeholders
5. Executive Leadership Conversation
6. References & Offer
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We are seeking a highly skilled and analytical Technical Accounting & Financial Reporting Manager to join our dynamic Finance team. Reporting directly to the Senior Manager, Technical Accounting & Financial Reporting, you will play a pivotal role in strengthening our financial framework, shaping accounting operations, and supporting key strategic initiatives as Grafana Labs scales globally.
The ideal candidate brings a deep expertise in U.S. GAAP and SEC reporting, thrives when tackling complex, high-judgment accounting areas, and possesses a proven track record of driving process improvements. If you excel at cross-functional collaboration and navigating fast-paced, high-growth environments, this role offers an exciting platform to make a lasting impact.
What You'll Be Doing:
Prepare and/or review financial statements, supporting work papers, and disclosure checklists to ensure GAAP-compliant, accurate financial reporting, and serve as a key point of contact for the external audit.
Own key quarterly and annual financial reporting controls, ensuring they operate effectively and evidence is complete; this is a core part of ensuring the integrity of Grafana’s financial statements.
Own the review of complex, judgment-heavy areas, including but not limited to commissions, as part of the month-end, quarter-end, and year-end close process, ensuring transactions are properly accounted for and well-supported.
Own technical accounting research on complex and non-recurring transactions, applying GAAP and authoritative literature to reach well-supported conclusions, and draft clear, well-documented memos.
Own the evaluation and adoption of new accounting standards, and the ongoing development and maintenance of Grafana’s accounting policies as the business evolves.
Proactively identify emerging areas of complexity in the close process and partner with cross-functional teams to ensure timely, accurate resolution.
Partner cross-functionally to understand business transactions and clearly communicate accounting and equity-related issues to stakeholders.
What Makes You a Great Fit:
Big 4 experience (or similar technical accounting advisory background) and CPA certification (or equivalent) required.
Deep understanding of U.S. GAAP and SEC reporting requirements, including but not limited to ASC 230, ASC 260, ASC 350, ASC 606, ASC 718, and ASC 805.
Experience researching FASB Accounting Standards Codification and Big 4 interpretive guidance.
Experience supporting financial reporting controls and external audits.
Strong technical, analytical, and communication skills, written and verbal.
Ability to lead projects collaboratively in a changing environment, work independently, and manage multiple priorities.
Attention to detail and sound judgment in a complex, fast-moving environment.
Bonus Points For:
Experience with Workiva, NetSuite, and Xactly (or similar commissions tool)
Proven track record of applying process automation or data analytics in technical accounting or financial reporting
Compensation & Rewards:
In the United States, the base compensation range for this role is $130,000 - $154,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes; RSUs help us stay aligned and invested as we scale globally.
#LI-Remote
Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: New York Office
Chainalysis is hiring a Senior Manager, Talent Management & Organizational Development to own the programs, processes, and resources that drive talent quality across the company. You will report to the VP of People.
This is a high-impact IC role. Some foundations are already in place. A performance review cycle runs today, and your job is to assess it, sharpen it, and raise the bar on how ratings, calibration, and reviews work in practice. Other programs, to support top talent development do not exist and this role has an opportunity to create lasting programs from scratch. In both cases, you will present recommendations to the People Leadership Team, get alignment on direction, and then execute.
A core part of this role is making other people effective. You will create the playbooks, toolkits, and training that HR Business Partners and people managers at every level need to run great talent processes without heavy central support. You build the content. You run delivery. You measure whether it lands.
The right person brings strong practices from a consulting background or a large, well-structured organization, but does not try to copy-paste them. Chainalysis is a growth-stage company where priorities shift, ambiguity is normal, and the ability to adapt matters more than a perfect framework. You work iteratively, move fast, and stay grounded in data.
In this role, you’ll:
- Evaluate and improve the existing performance review cycle, including goal setting, mid-year check-ins, annual reviews, ratings, and calibration.
- Build the supporting materials (manager guides, calibration toolkits, talking points, FAQs) that make the process work at all levels.
- Partner with People Analytics to track completion rates, rating distributions, and other indicators of process health. Use data to drive cycle-over-cycle improvement.
- Partner with HRBPs and business leaders to ensure that the organization has a high talent delivery model.
- Build the succession planning program for critical roles: readiness assessments, development plans, and pipeline visibility for leadership, including designing and running the organization’s talent mapping process, assessment methodology (9-box or equivalent), criteria, and cadence.
- Create the frameworks that make talent conversations consistent, data-informed, and actionable across business units.
- Identify frameworks to address retention risks for high-impact contributors and recommend targeted interventions. Work with HRBPs and business leaders to roll out and integrate into ongoing talent conversations.
- Develop the content library that HRBPs need to operate as strategic talent advisors: playbooks, templates, facilitation guides, and one-pagers.
- Create enablement resources for people managers at all levels: how to set goals, give feedback, run development conversations, assess talent, and navigate the review cycle.
- Run train-the-trainer sessions, workshops, and office hours to build capability across HRBPs and managers.
- Translate talent strategy into practical tools people can use independently.
- Pick up L&D programming where it connects to talent and performance outcomes: leadership development, manager effectiveness, and high-potential acceleration.
- Identify capability gaps through performance data, engagement results, and business priorities. Recommend targeted interventions.
- Partner with external vendors and internal subject matter experts to curate or build development content where gaps exist.
- Advise on team effectiveness, organizational design, and change management as the company scales.
- Bring an OD lens to talent programs to make sure they reinforce the culture and operating model Chainalysis is building.
- Bring data, options, and clear recommendations to the People Leadership Team for key decisions on talent philosophy, program design, and process changes.
- Facilitate discussions that lead to aligned decisions. Then own the execution.
- Keep PLT informed on program outcomes, risks, and what is and is not working.
We’re looking for candidates who have:
- 5-8 years in talent management and organizational development with meaningful time spent building or redesigning talent programs (not only administering existing ones). You may have led or been part of an L&D organization, but if you are principally a training designer or facilitator, this role will not be a fit.
- Critical thinking: you review, assess, and define based on first principles. You are curiosity-led and self-directed, anticipating the organization’s needs versus waiting to have them defined for you.
- Building with agility: you are comfortable with ambiguity. You can take a vague problem, structure it, propose a path forward, and ship something useful before you have every answer. You work iteratively. You ship a minimum viable version, gather feedback, and improve. When priorities shift, you adjust without losing momentum.
- Enablement driven: you think about adoption, not just design. You have a track record in adult-learning and programs that flex to the audience. When you build something, you build the training, the resources, and the feedback loop that make it relevant and sticky.
- Metrics orientation: you default to measuring outcomes. You are comfortable with people analytics, dashboards, and making a case with data. You create with data and AI as tools, not the other way around.
- Communication: clear, direct communicator. You can present options to a leadership team, facilitate a calibration session, and write a one-page toolkit with equal skill.
- Workday fluency: experience working in Workday for talent and performance processes.
Nice to have experience:
- Background in human capital management consulting (EY, Deloitte, or comparable) and/or OD design at talent dense organizations who have scaled.
- Experience at a technology company during a period of rapid growth or organizational change.
- Coaching certification, OD certification, or advanced degree in I/O Psychology, Organizational Development, or a related field.
- Familiarity with succession planning, including talent assessment, career pathing frameworks, and competency models (e.g. 9-box).
- Track record of using AI-enabled authoring tools in enablement and curriculum development.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Remote or Mississauga
Workplace: remote
Job Title:
SVP, Product Management – Data Products & Strategy
Location:
Canada – Remote or Mississauga, ON – Hybrid
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles
: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
Position Summary:
Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.
The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.
Key Responsibilities:
Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.
Required Skills & Qualifications:
Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is looking for a Performance Marketing Manager to own paid acquisition on YouTube, ChatGPT, X, Rideshare, and Reddit, and to find new incremental channels. You'll take early experiments and turn them into measurable programs and build the operating model that makes successful channels part of Ramp's evergreen performance marketing mix.
This is a high-autonomy role. You will evaluate channel opportunities, design tests, launch campaigns, and analyze full-funnel performance. You'll work with Growth, Creative, Data, Finance, and other cross-functional partners to move quickly while maintaining a high bar for measurement & efficiency.
You’ll use AI as a practical part of the job: building systems that speed up research, campaign creation, performance analysis, and day-to-day channel operations.
WHAT YOU'LL DO
- Own performance on YouTube, ChatGPT, X, Rideshare, and Reddit. Understand how conversion events, value signals, and lookalike audiences work at a technical level and use that to make channels more efficient over time.
- Identify, evaluate, and prioritize new performance marketing channels and acquisition opportunities.
- Build the path from experiment to evergreen program: prove incremental SQLs and pipeline impact, hit LTV-to-CAC efficiency targets, and document a repeatable operating playbook.
- Own channels as they mature. Decide when a program stays with you and when it transitions to a dedicated owner so you can keep finding new ones.
- Analyze performance across the full funnel. Turn incomplete or noisy data into a clear call on what to scale, improve, pause, or stop.
- Partner with data and engineering to improve tracking, attribution, and reporting, and with Creative on messaging, format, and ad concepts across surfaces, audiences, and channels.
- Build AI agents, workflows, and tools that help the team test more ideas and operationalize channels faster.
WHAT YOU NEED
- 3+ years in a performance / quantitative marketing, growth, or comparable decision-science role, where you’ve owned numbers and shaped meaningful outcomes.
- Strong analytical judgment. You can define success metrics, diagnose and isolate performance issues, and make decisions with imperfect information.
- You enjoy designing experiments and translating results into a clear call on what to fund, scale, or kill.
- You've built AI workflows, automations, or agents to improve marketing execution and you have good judgment about where AI accelerates the work and where human review is necessary.
- You move projects from ambiguity to a clear outcome with limited direction and you're detail-oriented in campaign setup, tracking, and measurement.
NICE-TO-HAVES
- B2B experience.
- Experience bringing an experimental channel into a scaled program.
- Familiarity with attribution, incrementality testing, randomized controlled tests (RCTs), MMM, and marketing measurement.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote, USA
Workplace: remote
Job Title: SVP, Product Management – Data Products & StrategyLocation: USA – Remote
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Position Summary:
Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.
The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.
Key Responsibilities:
Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.
Required Skills & Qualifications:
Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote, United States
Workplace: Remote
The role / impact
As a Partner Success Manager at Xero, you will drive retention and revenue growth across an assigned portfolio of accounting and bookkeeping partners. You will champion the adoption of the full Xero platform, helping partners realise measurable value through proactive business reviews, strategic success planning, and tailored growth solutions.
By connecting partner needs with the right Xero features—including online bill pay, payroll, analytics, and AI-powered capabilities—you will uncover expansion opportunities, improve subscription attach rates, and secure long-term retention. Your work directly strengthens partner practices while helping small businesses thrive.
The team & how they connect
You will join a dedicated post-sales team working side-by-side with Solutions Consultants to deepen partner engagement and support account growth. Together, you will collaborate closely across Customer Experience, Marketing, Sales Operations, and Finance to deliver joined-up support for accounting and bookkeeping firms. By acting as trusted strategic advisors, the team ensures our partners have everything they need to scale their practices effectively.
Initially, you will focus on
- Managing a portfolio of accounting and bookkeeping firms using Salesforce CRM to track health signals, forecasting, and expansion pipelines.
- Conducting structured business reviews and success planning sessions to align commercial goals with platform capabilities.
- Championing full platform adoption across core features, including payroll, online bill pay, analytics, and AI-driven tools.
- Identifying churn risks early and implementing proactive retention and subscription optimisation strategies.
Where and how you can work
This role offers flexible working arrangements, including hybrid and remote options depending on your location. You will also travel regularly for industry events and on-site partner meetings, with access to collaborative office spaces for team connection days and shared focus time.
Here are some of the things we are looking for
- A background in account management, partner success, or sales within a fast-paced SaaS or technology environment.
- Experience managing a portfolio of partner accounts, with a track record of prioritising effectively to meet growth and retention goals.
- Proven ability to lead strategic business reviews, present to key stakeholders, and navigate value-based commercial conversations.
- Familiarity with Salesforce CRM and data insights to manage pipeline, forecasting, and account health.
- Expertise in positioning broader platform products such as payroll, analytics, or automated workflow tools.
- A collaborative mindset and strong communication skills to work seamlessly with technical consultants and cross-functional teams.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California, New York and Washington: $99,000 - $124,000 USD
- All other States: 84,000 - $105,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Summary:
Sony Interactive Entertainment (SIE) is seeking an experienced
Senior
Legal Operations Program Manager
to join our
Legal Operations Team
. In this strategic role, you will lead complex, cross-functional programs that enhance the efficiency, effectiveness, and scalability of SIE’s global Legal Department. You will serve as a central program management partner across Legal technology initiatives, helping shape and execute short-, mid-, and long-term roadmaps while bringing structure, prioritization, and consistency to a growing portfolio of tools and services.
The role will work closely across Legal and with partners in IT, Finance, Procurement, Privacy, and the broader business. The ideal candidate combines strong program management expertise with experience working within a Legal environment, hands-on knowledge of Asana, familiarity with legal technology, and a passion for operational improvement and innovation.
What You’ll Be Doing:
Program Management & Legal Technology
Lead complex, cross-functional Legal programs from planning through delivery, establishing clear roadmaps, priorities, timelines, milestones, and success measures.
Serve as a central program management partner across Legal technology initiatives, using Asana to manage workstreams, sprint schedules, dependencies, prioritization, and delivery.
Support development of the Legal technology roadmap across short-, mid-, and long-term priorities.
Partner with Legal stakeholders to conduct discovery, understand business requirements, and translate needs into actionable programs and solutions.
Support a portfolio of Legal technologies that may include CLM, eBilling, Matter Management, IP/Trademark management, e-signature, workflow automation, knowledge management, and AI-powered platforms.
Partner with IT and vendors on technology implementations, upgrades, integrations, and ongoing optimization.
Provide clear reporting to Legal leadership on program status, risks, dependencies, KPIs, and decisions required.
Operational Excellence & Legal Operations
Identify opportunities to simplify and improve Legal workflows using Lean, Six Sigma, and other continuous improvement methodologies.
Lead process mapping, root cause analysis, and development of standardized processes, playbooks, and documentation.
Partner with Legal Operations colleagues on vendor management, budget planning, reporting, analytics, and operational initiatives.
Use data and performance measures to identify opportunities and drive better decision-making across Legal.
Manage multiple concurrent initiatives while maintaining strong stakeholder alignment and clear communication.
AI & Innovation
Partner with Legal and technology teams to support the Legal Department’s AI and innovation roadmap.
Help evaluate, pilot, implement, and drive adoption of AI-powered legal tools and workflows.
Identify opportunities to apply generative AI and intelligent automation to areas such as legal research, drafting, contract review, and knowledge management.
Partner with IT, Information Security, Privacy, and other stakeholders to support appropriate governance, risk assessment, and responsible adoption of AI tools.
Support training and change management to increase adoption of new technologies and ways of working.
What We’re Looking For:
Bachelor’s degree or equivalent in Business Administration, Legal Studies, Information Systems, or a related field.
8+ years of progressive experience in program/project management, legal operations, or legal project management within a corporate legal department or leading law firm.
Strong program management experience with a demonstrated ability to lead complex, cross-functional initiatives from strategy through execution.
Hands-on experience with Asana as a project and work management platform.
Experience working with legal technology platforms such as CLM, eBilling, Matter Management, IP/Trademark management, or related Legal Operations tools.
Demonstrated experience with process improvement and operational excellence methodologies.
Strong analytical skills, including experience developing KPIs and executive-level reporting.
Excellent communication and stakeholder management skills, with the ability to influence across functions and levels.
Experience working in a fast-paced environment and managing multiple priorities simultaneously.
Preferred Qualifications:
PMP, PgMP, Lean Six Sigma, or similar project/process improvement certification.
Experience with IP and Trademark management applications such as Anaqua, Clarivate, CPA Global, or equivalent.
Experience evaluating, implementing, or scaling AI-powered legal technology.
Familiarity with SAP, Coupa, Tableau, Domo, Power BI, or similar enterprise platforms.
Experience working within a global, matrixed technology, gaming, entertainment, or consumer business.
CLOC involvement or other demonstrated engagement with the Legal Operations community.
#LI-GM1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$149,800
—
$224,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Khafji, Saudi Arabia
ГибридLondon
We encourage you to apply even if you might need some flexibility for an interim period of time for relocation
ОфисseniorLos Angeles, CA
ГибридShanghai; Beijing, China; Game industry experience required based out of the China office (Beijing or Shanghai), in accordance with local in-office attendance requirements; Comfort working cross-functionally across time zones with global teams, translating between local market realities and global program structures
ГибридLondon
United States (Remote)
seniorNew York Office
УдалённоГеография найма не уточнена
ГибридRelocation expense coverage to NYC or SF (if needed)