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Location: Nicosia Workplace: hybrid The main responsibilities of the position include: Process deposits, withdrawals and refunds based on established policies and procedures Ensure compliance with the company’s anti-money laundering procedures Internally assist all departments with any issues related to client funds Provide suggestions on system enhancements Perform other ad hoc tasks, as requested Main requirements: Degree in finance, economics or accounting Experience in a similar position would be considered as an advantage Excellent verbal and written communication skills in Filipino and English Ability to work on shift rotation is a must Efficient and detail-oriented Computer and numerically literate Valid work permit required Benefit from: Attractive remuneration package Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? The Research, Analytics & Data Science (RAD) team at Fin use data and insights to drive evidence based decision-making. We're a team of data scientists and product researchers who use data — both big and small — to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers. If you get really excited about asking the right questions, exploring patterns in data and surfacing actionable insights that drive strategic decisions, then this role is for you. Data Scientists in RAD partner with teams across R&D to help Fin make sense of our users, our products and our business, using metrics and data. This role will enable you to drive key data projects that directly impact our customers and millions of end users who communicate via our messaging platform daily. What will I be doing? You’ll partner with product teams to help them identify important questions and answer those questions with data You’ll work closely with product managers, designers and engineers to develop key product success metrics, to set targets, to measure results and outcomes, and to size opportunities You’ll design, build and update end-to-end data pipelines, working closely with stakeholders to drive the collection of new data and the refinement of existing data sources and tables. You’ll partner closely with product researchers to build a holistic understanding of our customers, our products and our business. You’ll influence our product roadmap and product strategy through experimentation, exploratory analysis and quantitative research You’ll build and automate actionable models and dashboards You’ll craft data stories and share your findings and recommendations across R&D and the broader company You’ll drive and shape core RAD foundations and help us improve how the RAD org operates What skills do I need? 5 + years experience working with data to solve problems and drive evidence-based decisions Excellent SQL skills and experience of  applying analytical and statistical approaches to problem solving Proven track record of initiating and delivering actionable analysis and insights that drives tangible impact with minimal supervision Excellent communication skills (technical and non-technical) and a focus on driving impact Strong growth mindset and sense of ownership. Innate passion and curiosity Experience with a scientific computing language (such as R or Python) Bonus skills & attributes Experience with BI/Visualization tools like Tableau, Superset and Looker Experience with data modeling and ETL pipelines Experience working with product teams Experience leveraging AI tools to boost efficiency and creativity across the data science workflow — from ideation and coding to analysis and communication #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE Building general world models — systems that understand and simulate reality across tasks, modalities, and domains — demands training data that is as rich and varied as the real world itself. We’re looking for Research Engineers to own the data behind our models: what they learn from, how well they learn it, and what new capabilities that unlocks. You will design datasets, run modeling experiments, and build the infrastructure to generate and curate data at scale — directly shaping what our models can do, with applications ranging from creative tools to robotics. WHAT YOU'LL DO - Design multimodal, multitask datasets that teach world models new capabilities — deciding what data to collect, generate, or curate and measuring its effect on model behavior - Run controlled training experiments to understand how data composition drives model performance across tasks and domains - Build and operate large-scale pipelines for synthetic data generation, filtering, and quality control - Define evaluations and benchmarks that measure whether our models are actually improving at the things that matter - Partner with product and creative teams to translate target behaviors and capabilities into concrete data strategies WHAT YOU'LL NEED - 4+ years of experience in machine learning, bonus points for data-centric approaches - Experience with large multimodal datasets and generative models (video, image, or multimodal) - Deep intuition for how data composition and quality translate to model capabilities - Comfort working across the full research stack: data analysis, dataset creation, model training, evaluation, and back again - Proficiency with at least one ML framework (e.g. PyTorch, JAX) and distributed compute tools (e.g. Ray, Kubernetes) - Excitement about building AI that simulates the world Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Riyadh, Saudi Arabia About Müller's Solutions: Müller's Solutions is a leading provider of SAP consulting services, focused on empowering organizations to maximize their SAP capabilities. Our team of experts collaborates closely with clients to deliver innovative, tailored solutions that drive business success and operational efficiency. Job Overview: We are looking for an experienced SAP Lead to join our dynamic team. In this role, you will oversee SAP projects, leading a team of consultants and ensuring the successful delivery of solutions to our clients. You will collaborate with cross-functional teams and stakeholders to align project objectives with business goals. Requirements Requirements: Bachelor's degree in Computer Science, Information Systems, or a related field. Demonstrated experience in managing large-scale SAP implementations, upgrades, and migrations. Strong knowledge of various SAP modules (e.g., SD, MM, FI/CO) and their functionalities. Excellent project management skills, including familiarity with methodologies such as Agile or Waterfall. Strong communication and interpersonal skills, with the ability to engage and influence clients and stakeholders. Solid problem-solving abilities and a strategic mindset to overcome project challenges. Up-to-date knowledge of SAP technologies, industry trends, and best practices. SAP certifications, such as SAP Certified Application Associate, are preferred. Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Dublin, Ireland; London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re looking for Senior Product Engineers to join the AI Group to build Fin's AI-powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack. Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. If you are an experienced product engineer who takes an analytical approach to development and has some hands-on experience with ML systems, we'd love to hear from you! What will I be doing? Product Engineers in the AI Group Build the systems that power Fin's flagship AI products. This usually means working in our ML Python tech stack, but at times also means working across the product on our Rails app too. Work alongside our ML Scientists bring proof-of-concept code to production; ensuring it’s robust and scalable for real-world use. Partner with product teams outside of our group, to shape the best AI-powered product experience for our customers.. Contribute to all phases of software development including ideation, prototyping, and implementation and testing. Play an active role in the hiring, mentoring, and career development of other engineers. Raise the bar for technical standards, performance, reliability, and operational excellence within the group and across Fin. Profile we’re looking for These are meant to be indicative, not hard requirements. 5+ years of experience shipping high-quality products. No ML experience required. We believe you can be highly effective immediately by bringing excellent software engineering skills, and learn ML as you work on the team. You can demonstrate significant impact in the work that you have done. You take pride in having strong technical fundamentals; you love learning and are willing to work hard to invest in your development. Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) but it doesn’t need to be a language that we use here! Strong willingness to fight for good outcomes Bias towards progress over perfection BSc in Computer Science, Maths or Statistics or related discipline Bonus skills & attributes Previous experience in data analytics, or statistical role Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Riyadh, Saudi Arabia As a Technology Architect at Müller's Solutions, you will be key in designing and managing cutting-edge technology solutions that drive our business forward. Your role will involve collaborating with technical teams and business stakeholders to create architecture solutions that align with organizational goals while fostering innovation and ensuring scalability. You will leverage your technical expertise to guide the integration of various systems and technologies. Responsibilities: • Design and develop technology architecture frameworks and guidelines that ensure best practices are followed across the organization. • Collaborate with cross-functional teams to assess current technology systems and identify opportunities for improvement and innovation. • Evaluate new technologies and tools for potential adoption, ensuring alignment with existing systems and strategic objectives. • Provide architectural oversight during the implementation of technology solutions, ensuring compliance with established architecture standards. • Develop and maintain architecture documentation, including diagrams, specifications, and architecture models to support project teams. • Mentor and provide technical guidance to junior architects and technical teams, promoting a culture of continuous learning and improvement. Requirements Requirements: • Bachelor's degree in Computer Science, Information Technology, or a related field. • 5+ years of experience in technology architecture or a related area, with a strong understanding of system design and integration. • Proven experience with enterprise architecture frameworks and methodologies. • Excellent knowledge of cloud computing technologies, infrastructure design, and emerging technology trends. • Strong analytical and problem-solving skills with an ability to think strategically and understand business objectives. • Effective communication skills, with a talent for presenting complex concepts to stakeholders in a transparent manner. Preferred qualifications: Master’s degree in a relevant field. Certifications in architecture methodologies (such as TOGAF) or cloud platforms (AWS, Azure). ITIL certification is preferred. Experience with DevOps practices and tooling to enhance collaboration between development and operations teams. Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Riyadh, Saudi Arabia Müller`s Solutions is a leading Tech consulting firm with a global footprint in Germany, Saudi Arabia, United Arab Emirates, and Egypt. We specialize in various domains such as Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment. Our mission is to deliver innovative solutions that empower businesses to optimize their operations, streamline processes, and unlock the potential of top talent. As a trusted partner for many organizations, we pride ourselves on our diverse talent pool and our ability to drive progress and success for our clients. We are currently seeking a Digital Transformation Consultant to join our dynamic team. In this role, the consultant will play a key part in leading our clients through their digital transformation journeys, leveraging technology to enhance their business processes and overall efficiency. The ideal candidate will possess a blend of technical expertise and consulting experience, enabling them to provide valuable insights and tailor-made solutions across various industries. If you are driven by challenges and passionate about technology and consultancy, this position offers a unique opportunity to make a significant impact within an innovative environment. Responsibilities Lead digital transformation initiatives for clients, assessing current operations and identifying opportunities for technological enhancements. Develop and implement strategic roadmaps for digital transformation projects, ensuring alignment with client business goals. Collaborate with cross-functional teams to design and deploy efficient solutions that enhance productivity and performance. Provide expert guidance on the integration of emerging technologies including cloud computing, data analytics, and automation into existing systems. Conduct training and workshops for client teams to build their capabilities in navigating digital tools and platforms. Evaluate and recommend relevant software and technology solutions to streamline operational processes for clients. Monitor and analyze project performance, providing regular updates and reports to stakeholders on progress and outcomes. Requirements Bachelor's degree in Information Technology, Business Administration, or a related field; a master's degree is preferred. Proven experience in digital transformation consulting or industry experience related to technology implementations. Strong understanding of emerging technologies and trends in the digital landscape, including cloud solutions, AI, and data analytics. Excellent project management skills, with a demonstrated ability to lead projects to successful completion on time and within budget. Outstanding communication and interpersonal skills to effectively collaborate with clients and team members. Ability to analyze complex business problems and develop innovative solutions to drive results. Willingness to travel as needed to client locations across various regions. A minimum of 10 years of total experience, including 5 years in digital transformation management. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Riyadh, Saudi Arabia As a Cybersecurity Architect at Müller's Solutions, you will be at the forefront of protecting our organization's information assets and ensuring the integrity, confidentiality, and availability of our digital environments. In this role, you will design and implement robust cybersecurity architecture strategies that mitigate risks and respond to emerging threats. You will collaborate with various teams to enforce security best practices and ensure compliance with industry standards. Key Responsibilities: • Develop, implement, and manage the organization's cybersecurity architecture framework, policies, and standards. • Conduct threat modeling, risk assessments, and vulnerability assessments to identify and mitigate potential security threats. • Collaborate with IT teams to integrate security solutions into existing infrastructure and systems. • Design and implement security protocols, systems, and mechanisms to safeguard data integrity and privacy. • Stay abreast of emerging cybersecurity trends, tools, and threats, making recommendations for improvements and new technologies as needed. • Provide technical guidance and leadership to security team members and project stakeholders to enhance security posture. Requirements Requirements: Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field. 5+ years of experience in cybersecurity, with a focus on architecture, design, and implementation of security solutions. Strong knowledge of cybersecurity frameworks and standards, such as NIST, ISO 27001, and CIS Controls. Proven experience with security technologies such as firewalls, intrusion detection and prevention systems, and security information and event management (SIEM) solutions. Experience with cloud security protocols and best practices, particularly in environments such as AWS or Azure. Excellent analytical, problem-solving, and communication skills, with the ability to communicate complex security concepts to non-technical stakeholders. Preferred Qualifications: Master's degree in Cybersecurity or a related field. Relevant cybersecurity certifications, such as CISSP, CISM, or CEH. Experience with incident response and management, as well as security operations. ITIL certification is preferred. TOGAF certification. Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Riyadh, Saudi Arabia As an Enterprise Architecture Tool Specialist at Müller's Solutions, you will be a vital contributor to our enterprise architecture practices, focusing on the management and optimization of architecture tools and frameworks. Your primary responsibility will be to ensure that our architecture tools are effectively utilized, supported, and aligned with architectural practices to foster innovation and efficiency within the organization. Key Responsibilities: • Provide expertise in enterprise architecture tools, enhancing the architecture team’s ability to document, visualize, and analyze enterprise architecture. • Implement and maintain enterprise architecture tools to support modeling, documentation, and analysis of the architecture landscape. • Collaborate with enterprise architects, IT teams, and other stakeholders to understand tool requirements and ensure they are effectively addressed. • Develop and conduct training sessions for users on the effective use of architecture tools and methodologies. • Monitor tool performance and gather feedback to continuously improve tool usage and practices. • Stay updated with emerging tools and technologies in the enterprise architecture domain to recommend enhancements and updates. Requirements Requirements: • Bachelor’s degree in Computer Science, Information Technology, or a related field. • 3-5 years of experience in enterprise architecture, specifically with enterprise architecture tools and frameworks. • Familiarity with popular enterprise architecture tools such as ArchiMate, Sparx EA, or similar modeling tools. • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical specifications. • Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams. • Ability to work in a dynamic environment and manage multiple priorities and tasks effectively. Preferred Qualifications: • Certification in enterprise architecture frameworks such as TOGAF or similar. • Experience with cloud-based architecture tools and solutions. • Exposure to programming or scripting languages to automate tool processes. Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Riyadh, Saudi Arabia As an Enterprise Architecture Officer at Müller's Solutions, you will be instrumental in shaping and guiding our enterprise architecture strategy. You will collaborate with various stakeholders to define technology priorities, design innovative solutions, and ensure that our IT infrastructure aligns with our overall business objectives. In this role, you will be responsible for establishing best practices and standards for architecture methodology while addressing both current and future technological needs. Responsibilities: • Assist in defining and implementing the enterprise architecture framework and processes in alignment with the organization’s strategic goals. • Work closely with IT and business leaders to understand business requirements and develop architectural solutions that promote efficiency and innovation. • Maintain and update architectural documentation, including roadmaps, models, and design specifications to represent the architecture landscape. • Assess existing IT systems and infrastructure, identifying opportunities for improvement and recommending new technologies and practices. • Monitor industry trends and best practices to ensure the organization remains at the forefront of technological advancements. • Provide guidance on the integration of applications and systems to ensure coherence and interoperability. Requirements Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. 7 years experience in enterprise architecture or a related role, demonstrating a solid understanding of architecture principles and frameworks. Ability to assess compliance and prepare required reports. Strong knowledge of information technology and system design, including software development processes and methodologies. Familiarity with enterprise architecture frameworks such as TOGAF. Excellent analytical, organizational, and problem-solving skills with the ability to work independently and collaboratively. Strong verbal and written communication skills with the ability to convey complex concepts to non-technical stakeholders. Preferred qualifications: • Master’s degree in a relevant discipline. • Relevant certifications in enterprise architecture (e.g., TOGAF framework). • Experience with cloud computing technologies and platforms, as well as understanding of data governance and management. Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: San Salvador, El Salvador; Santo Domingo, Dominican Republic; Lima, Peru; Caracas, Venezuela, Bolivarian Republic of; Guatemala City, Guatemala Uptalent.io is seeking a highly skilled Remote Senior Project Manager - Software Implementation to oversee the successful delivery of software projects from inception to completion. This role requires a strategic thinker with a proven track record in managing complex software implementations, ensuring alignment with client goals, and leading cross-functional teams effectively. This position involves hands-on project management, risk assessment, and the ability to navigate challenges while maintaining a strong focus on client satisfaction. Key Responsibilities: Lead the planning and implementation of software projects, ensuring alignment with strategic objectives. Define project scope, goals, and deliverables in collaboration with stakeholders and ensure clarity throughout the project lifecycle. Manage project budgets, timelines, and resource allocation, making adjustments as needed to meet project demands. Monitor and report on project progress, addressing potential risks and issues proactively. Coordinate internal resources and third-party vendors to ensure meeting project milestones. Communicate regularly with clients to provide updates, gather feedback, and understand evolving needs. Facilitate project meetings, ensuring all team members are informed and engaged. Build and maintain strong relationships with clients and team members, fostering collaboration and trust. Requirements Requirements: Bachelor's Degree in Information Systems, Computer Science Software Engineering or similar. +10 years experience leading and managing large & complex business programs. +10 years of experience in software development lifecycle. PMI Certification / ITIL certification Advanced Level in English Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Mexico City, Mexico; Bogotá, Colombia; Buenos Aires, Argentina; Quito, Ecuador; Tegucigalpa, Honduras Uptalent.io is seeking a highly skilled Remote Senior Project Manager - Software Implementation to oversee the successful delivery of software projects from inception to completion. This role requires a strategic thinker with a proven track record in managing complex software implementations, ensuring alignment with client goals, and leading cross-functional teams effectively. This position involves hands-on project management, risk assessment, and the ability to navigate challenges while maintaining a strong focus on client satisfaction. Key Responsibilities: Lead the planning and implementation of software projects, ensuring alignment with strategic objectives. Define project scope, goals, and deliverables in collaboration with stakeholders and ensure clarity throughout the project lifecycle. Manage project budgets, timelines, and resource allocation, making adjustments as needed to meet project demands. Monitor and report on project progress, addressing potential risks and issues proactively. Coordinate internal resources and third-party vendors to ensure meeting project milestones. Communicate regularly with clients to provide updates, gather feedback, and understand evolving needs. Facilitate project meetings, ensuring all team members are informed and engaged. Build and maintain strong relationships with clients and team members, fostering collaboration and trust. Requirements Requirements: Bachelor's Degree in Information Systems, Computer Science Software Engineering or similar. +10 years experience leading and managing large & complex business programs. +10 years of experience in software development lifecycle. PMI Certification / ITIL certification Advanced Level in English Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team Product managers at OKX are the CEOs of their areas of focus. We develop growth-focused product strategies, manage cost/profitability and then deliver powerful strategies that guide customers through simple transaction workflows. We are building an integrated and beautiful crypto-finance experience for mobile and web. Product managers collaborate across business units and align user research, design and UX writing, brand and marketing, technical project management and engineering, testing, data, compliance and legal teams. We are a multi-cultural and decentralized team with a deep passion for bitcoin, crypto and Defi. We are objective oriented and everyone contributes to data analysis to drive business growth. About the Opportunity As the Product Manager, you will be responsible to discover new markets and revenue opportunities and innovate new products to address the market needs. Act as an internal champion to build consensus and influence senior management for new product ideas. Identify, define, implement and instrument market research, product design, product implementation and product release processes. Define, build and scale OKX's payment systems that powers money movement globally to help our customers gain access to a wide array of crypto assets. The scope of this role includes defining & managing product roadmaps, features including user experience and end to end integration with local & international payment providers while proactively managing the risk associated with your product. Tracking KPIs and driving growth of your product features is at the core of PM’s at OKX, while collaborating with multiple key stakeholders like designers, engineering, legal, risk, compliance, marketing, customer support & finance across the organization and get them aligned on your product roadmap and deliverables. You’ll be joining our growing product team to help define the future of our company and product. If you are an entrepreneurial product leader, who doesn’t hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you. What You'll Be Doing Be the owner of your payment products (ACH, Cards, Wire, SEPA, FAST, PIX, etc), you truly own it! Define & drive every aspect of your product from developing the roadmap/backlogs/iterations in order to hit your goals & KPIs Outline features, technical integration requirements, work with your squad of product designers, content writers, data analysts and engineers to bring your product to life You verify your squad deliverables, align your customer support teams including all key stakeholders for any feature release/announcements to your retail users Manage your product dashboard by tracking all your product data metrics Drive adoption, usage of your products working closely with marketing, risk teams, keep close eye on customer frictions and voice of customer to optimize your product experience Ensure that there are effective internal tools in place for any new product launch What We Look For In You Product management experience in the payments space with past experience in payments clearing, settlement and fiat custody Visionary for trending and future crypto market needs and payments industry changes Product innovator that can achieve business goals with unique product offering and business models Previous experience designing and building payments systems and understanding of risk management associated with these payment options Entrepreneurial mindset: Experience working in a fast-paced environment with competing resources and priorities. Opinionated and willing to make calls with limited information. Ability to navigate through ambiguity to advocate for resources Excellent written and verbal communications skills; ability to translate strategy into clear and actionable plans for product development, engineering, design and marketing Technical, comfortable with delving into the product, the platform and the implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions Metrics driven with proficiency in identifying, defining, tracking and acting upon metrics Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring Familiarity with cryptocurrency exchanges and passion for crypto and blockchain innovations Bachelor's degree in Computer Science, Engineering, or a related technical discipline Nice to Haves Past experience working with payments systems or crypto platforms is strongly preferred Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Disclaimer: Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. #LI-WWW #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Home Based - APAC Job Description Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring an Embedded Linux Field Engineer for Devices/IoT to expand our reach in mission-critical industries such as Automotive, Medical Devices, Industrial Systems, Robotics, and Telco, as well as Consumer Electronics. We are looking for candidates who are accomplished Linux plumbers. If you are someone passionate about Linux, who knows the plumbing of the OS inside and out, who is proficient with distribution packaging, software design, system debugging, and bringing customer's ideas to life, then please keep on reading - this may be a uniquely exciting opportunity for you. The server edition of Ubuntu is already very widely used in connected devices and industrial PC's. Our newer edition of Ubuntu for IoT, called Ubuntu Core, represents the state of the art in security and resilience for high end appliances and equipment. Our customers include global brands in consumer and industrial electronics as well as automotive and robotics. We continue to expand our range of offerings to bring our security, management and developer experience to the smallest Linux environments and devices. We recently added a real-time Linux capability and are working towards a range of certifications for these offerings. Together, this portfolio is Linux reinvented for optimal reliability, security, developer productivity and footprint. This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also dedicated team players that take pride in team and company wins. We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true. Location: This role will be based remotely in Japan (preferably in Tokyo or Osaka area) What your day will look like Engage customers during presales to gather requirements and explain our technology Elaborate solutions to be proposed to prospective clients Participate to the delivery of select projects related to Embedded Linux Convey market requirements to key stakeholders in our organization, and sometimes participate to the development or refining of generic solutions to unlock market potential Be both a customer advocate and a trusted advisor to Canonical What we are looking for in you Bachelors degree in Computer Science or related technical field Extensive Linux experience - Debian or Ubuntu preferred Solid embedded Linux experience (Yocto, Buildroot...) or RTOS Fluency in at least one of Golang, Python, C, C++, or Rust Professional written and spoken English in addition to the local language Excellent communication and presentation skills Result-oriented, ability to multi-task A personal drive to meet commitments An humble learner and quick study Albeit many projects can be done remotely, the successful candidate will be willing to  travel up to 30% of the time for customer meetings, company events, and conferences For positions in Japan and Korea, the successful candidates will also be able to speak and write the local language at a professional level. Additional skills that you might also bring Experience with customer engagements a plus, but not a requirement What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home Based - Americas; Home Based - APAC; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. Canonical is building a new generation of Ubuntu-based container images to simplify open-source application deployment across the world. These container images will be free to use with long-term security commitments, and engineered for performance, security and usability. As with Ubuntu, we will work in the open and welcome community participation. In this role, you’ll be building and maintaining an ever-growing portfolio of container images while working with multiple teams, both inside and outside Canonical, to ensure these are of the highest quality and offer a seamless Ubuntu user experience. You will also be highly involved in the implementation and maintenance of the Continuous Integration and Continuous Delivery automation around these container images, for which you are expected to demonstrate deep insights into container-based DevOps. You will be contributing to fast-moving products like Rocks ( OCI images ) and thus have the chance to help steer and consolidate this growing team. You’ll gain experience with numerous container technologies and open source projects, where your feedback and contributions will be critical to driving widespread container adoption. As an engineer, your seniority will be based on your software development background and ability to lead junior team members. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical. This is an exciting opportunity for experienced software engineers looking for a place to leave their mark, who are passionate about shaping an open source product with the highest quality, with and for the community! **Location**: EMEA This role entails Build robust, scalable, leading-edge container images Work on automated CI/CD processes for building, testing and publishing our container images Write tools and tests for assessing security compliance and cloud-native compatibility Participate in strong engineering process through code and architectural review Contribute, both as a user and developer, to the improvement of our Python- and Go-based container-building tools Provide technical feedback for the team’s decision-making process Engage with the open-source community as a subject-matter expert Grow our knowledge base and write documentation Work in a collaborative, agile and globally distributed environment Mentor and help hiring Work from home with global travel up to 15% for internal and external events What we are looking for in you You are knowledgeable and passionate about software development You are a team player and have experience in collaborative development You have worked with CI/CD systems (e.g. Jenkins, GitHub Actions, Concourse CI, etc.) You are familiar with GitOps principles and workflows You have a track record of delivering timely, high-quality software You have experience building container images You master at least one container management/orchestration tool (e.g. Docker, Kubernetes, etc.) You have experience with Python You are experienced with Linux systems administration and package management You have strong written and verbal communication skills to convey technical concepts You bring clarity to technical and engineering discussions You are someone who strongly believes that sharing is caring, and knowledge is power Your skills range from those of a Graduate to a mid-senior Software Engineer You have a Bachelor’s or equivalent in Computer Science, STEM or a similar degree What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide As the most widely used Linux distribution, Ubuntu underpins the security of the entire internet. The role of Security Engineering Manager directly impacts the safety and security of millions of users worldwide. Join a team of security experts dedicated to protecting the open-source ecosystem and driving innovation. Your leadership will be instrumental in addressing emerging threats, developing robust security measures, and ensuring the continued integrity of Ubuntu. This is an opportunity to make a tangible difference and leave a lasting legacy on the digital landscape. As we place ever more trust in software and data security in our increasingly connected world, Canonical’s mission to deliver the world’s best open source platform comes with a responsibility: to set the highest possible standard for software security, not only for the OS, but also for the wide range of open source infrastructure and software that developers enjoy within the Ubuntu ecosystem. With Canonical’s Ubuntu being the leading open source platform for large-scale cloud and edge deployments, we are increasingly called upon to help customers meet strict security requirements such as FIPS, CIS, STIG, FedRAMP and the new CRA. This role is about leading the charge to set the security standards for open source software across the Ubuntu platform, from desktops, servers and edge devices to cloud infrastructure, Kubernetes and OpenStack, by certifying core components to meet industry standards and guiding development teams across the company in security best practices. We work primarily within the areas of cryptographic modules (FIPS 140) and system hardening, where we collaborate with industry partners including CIS and DISA to define and build secure operating system deployments. An Engineering Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team and product from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. What you will do in this role Lead and develop a team of engineers, ranging from graduate to senior Coach, mentor, and offer career development feedback Identify and measure team health indicators Implement disciplined engineering processes Represent your team and product to stakeholders, partners, and customers Develop and evangelise great engineering and organisational practices Plan and manage progress on agreed goals and projects Support our products and customers to meet strict product security requirements such as FIPS, CIS, STIG, FedRAMP and the new CRA Support the work addressing specific cryptography modules (FIPS 140) and system hardening efforts with indrustry partners, including CIS and DISA What we are looking for in you An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive, and a track record of going above-and-beyond expectations Excellent verbal and written communication skills in English A love of developing and growing people and a track record of it Organised and able to ensure your team delivers timely, high quality results Professional manner interacting with colleagues, partners, and community Prior experience working on FIPS/Common Criteria certified products and in-depth knowledge of the underlying standards Prior experience working directly with DISA-STIG or CIS benchmarks, including related audit + remediation tooling (e.g. Compliance as Code) Knowledgeable and passionate about software and application security Solid experience working in an agile development environment A demonstrated drive for continual learning Builds trust, relationships and confidence Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks each Optional things we value Hands-on domain knowledge of Linux cryptography libraries (OpenSSL, GnuTLS) What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide As the most widely used Linux distribution, Ubuntu underpins the security of the entire internet. The role of Security Engineering Manager directly impacts the safety and security of millions of users worldwide. Join a team of security experts dedicated to protecting the open-source ecosystem and driving innovation. Your leadership will be instrumental in addressing emerging threats, developing robust security measures, and ensuring the continued integrity of Ubuntu. This is an opportunity to make a tangible difference and leave a lasting legacy on the digital landscape. The AppArmor team's first responsibility is to develop security features and capabilities for AppArmor, the security module protecting all Ubuntu users, by providing mandatory access control to confine programs and restrict their access to system resources.Your work will improve the security of millions of people. You will engage directly with our community and customers, as well as coordinating efforts across multiple engineering teams and projects to make this happen. An Engineering Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team and product from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. What you will do in this role Lead and develop a team of engineers, ranging from graduate to senior Coach, mentor, and offer career development feedback Identify and measure team health indicators Implement disciplined engineering processes Represent your team and product to stakeholders, partners, and customers Develop and evangelise great engineering and organisational practices Plan and manage progress on agreed goals and projects Be an active part of the security engineering leadership team, collaborating with other leaders What we are looking for in you An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive, and a track record of going above-and-beyond expectations Excellent verbal and written communication skills in English A love of developing and growing people and a track record of it Organised and able to ensure your team delivers timely, high quality results Professional manner interacting with colleagues, partners, and community Proficient in C and have a good understanding of Linux kernel development Experience working with Linux Security Modules Knowledgeable and passionate about software and application security Solid experience working in an agile development environment A demonstrated drive for continual learning Builds trust, relationships and confidence Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks each Optional things we value Good understanding of containers/packaging formats What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Cape Town, South Africa D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Task and Responsibilities: Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products Meticulous documentation of end user issues in ITSM tool Adherence to processes and knowledge documents Ticket backlog management Continuous service improvement activities – knowledge script creation, training document updates etc. Close collaboration with Onsite IT technicians Requirements Language skills: fluent German and English, other languages are advantage Advanced MS Office apps knowledge a plus Strong problem solving/analytical abilities Good communication skills Attention to detail and ability to multi-task Ability to work independently and effectively Readiness to follow direction and best practices Planning and organizing skills Team player and supportive personality Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?