Location: Vladivostok
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Product / Web Designer at junior level to join our APAC Partnerships team in Vladivostok, working with our HQ Design team. This role is the design half of a two-person build pair: you and the Partnerships Backend Engineer take an inbound partnerships inquiry and turn it into something a player actually sees — a co-branded web shop, a campaign landing page, a creator or affiliate destination page — and ship it together.
You will design conversion-oriented commerce surfaces for the Traffic Source Partners we onboard, adapt Xsolla and partner brand systems into one coherent look per campaign, and build a reusable component library so the next campaign launches faster than the last one. You will hand off to engineering with real specs and then review the implementation until it matches.
This is an entry-level design role with a live audience. We care more about your portfolio and your eye than your years of experience — recent graduates and self-taught designers with strong work are welcome. If you like designing things that get measured, and you want to see your work convert real traffic in APAC markets, we would love to hear from you.
RESPONSIBILITIES
Design partner-facing surfaces
Design the frontend surfaces created for Traffic Source partnerships: co-branded web shop themes, campaign landing pages, affiliate and creator destination pages, promotional banners, and in-shop merchandising.
Design responsive, mobile-first layouts with the purchase funnel in mind — clarity, hierarchy, trust signals, and a short path to checkout.
Adapt Xsolla brand guidelines and each partner's brand into a single coherent visual system per campaign, without breaking either.
Localise and adapt designs for APAC markets, accounting for language length, local conventions, and regional payment and merchandising context.
Ship with engineering
Work directly with the Partnerships Backend Engineer to take designs from Figma into working frontend — provide specs, states, breakpoints, tokens, and exported assets, then review the build until it matches the design.
Build and maintain a reusable component and template library so new partner campaigns can be assembled rather than designed from scratch.
QA implemented pages across browsers and devices and raise the gaps.
Supporting work
Create supporting collateral for partnerships inquiries: pitch visuals, one-pagers, deck slides, and social or creator kit assets.
Collaborate with HQ Design, follow and contribute to the Xsolla design system, and keep design files, naming, and handoff documentation organised.
Take feedback constructively from HQ Design, Partnerships, and partners, and iterate quickly.
Track work in Jira and keep design documentation current in Confluence.
REQUIREMENTS
1–4 years of experience in product, web, or UI design, or a strong portfolio of personal, freelance, or academic work. A portfolio is required for this application.
Proficiency in Figma — components, auto-layout, variants, and prototyping.
Solid grounding in layout, typography, visual hierarchy, colour, and responsive / mobile-first design.
Working knowledge of Adobe Creative Suite (Photoshop, Illustrator) for asset production.
An understanding of what makes a landing page convert, and a willingness to have your design judged on that.
Able to work within an existing design system and brand guidelines rather than around them.
Attention to detail and a high standard of quality in design execution.
English sufficient for daily collaboration with the HQ Design team; Russian for day-to-day work in the Vladivostok office.
Based in, or willing to relocate to, Vladivostok for an onsite role.
NICE TO HAVE
Basic HTML and CSS — enough to spec accurately and QA an implementation.
Motion and micro-interaction work (After Effects, Framer Motion, Rive, Lottie).
Experience designing e-commerce, storefront, or checkout flows.
Experience with marketing landing pages, A/B testing, or conversion optimisation.
Illustration, 3D, or custom asset creation skills.
Familiarity with the gaming industry, creator and influencer marketing, or affiliate campaigns.
Additional languages relevant to APAC coverage (Korean, Chinese, Japanese).
Professional education in design or a related field.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Vladivostok
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Backend Engineer at junior level to join our APAC Partnerships team in Vladivostok, working alongside our HQ Integration Management and Engineering teams. Your job is to make partnerships technically real: turning an inbound partnerships inquiry into a working integration, generating and serving the affiliate and referral links that Traffic Source Partners use, and making sure the traffic those links carry lands correctly in our Web Shops and is attributed all the way through to a purchase.
You will write the backend that sits between a partner and our commerce platform — link generation, click and conversion tracking, attribution pass-through, postbacks, and the reporting endpoints that feed partner payouts. You will also build the internal tooling that lets the Partnerships and Customer Success teams onboard partners and reconcile payouts without hand-editing spreadsheets.
This is an entry-level engineering role with genuine product surface area. Recent graduates and career-changers with a strong project portfolio are welcome. If you like small, well-scoped systems that other people depend on daily, and you want to learn commerce, attribution, and payments engineering from a team that runs it at global scale, we would love to hear from you.
RESPONSIBILITIES
Build partner integrations
Build and maintain backend services that power Traffic Source partnerships: affiliate and referral link generation, click and conversion tracking, attribution parameter pass-through, server-to-server postbacks and webhooks, and partner-facing reporting endpoints.
Take new partnerships inquiries from intake through to production — clarify the requirement with the Partnerships and BD teams, write the technical spec, implement, test, and deploy.
Integrate affiliate links with Xsolla Web Shops so partner-driven traffic is tracked end to end and attributed correctly at checkout.
Read a partner's API documentation and build against it; where a partner needs to build against us, document our side clearly and support their integration.
Tooling & data
Build internal tooling and scripts for partner onboarding, bulk link generation, performance data extraction, and payout reconciliation reporting used by the Customer Success and Partnerships teams.
Investigate and resolve attribution and tracking discrepancies together with Analytics and Customer Success — missing conversions, duplicate events, broken parameters, timing mismatches.
Add logging, metrics, and alerting so integration failures are caught by us rather than reported by a partner.
Ways of working
Write and maintain API documentation and integration guides for partners and internal stakeholders.
Participate in code review, write tests, and work within existing CI/CD pipelines and Git workflows.
Work with the HQ Engineering and Integration Management teams on standards and architecture; escalate design decisions early rather than working around them.
Collaborate closely with the Partnerships Designer on the frontend surfaces your integrations power, and with Customer Success on the payout data your services produce.
Track work in Jira and keep technical documentation current in Confluence.
REQUIREMENTS
1–4 years of professional backend development experience, or a strong portfolio of personal, academic, or internship projects you can walk us through. Recent graduates are welcome.
Working proficiency in at least one backend language — Go, PHP, Python, Node.js / TypeScript, or Java.
Solid SQL and relational database fundamentals (schema design, joins, indexing basics).
Good understanding of HTTP, REST APIs, JSON, webhooks, and API authentication (API keys, OAuth 2.0).
Comfortable with Git and working in a code-review culture.
Able to debug a problem you did not write — read logs, reproduce, isolate, and explain the cause.
English sufficient for technical discussion and written documentation with HQ teams; Russian for day-to-day work in the Vladivostok office.
Based in, or willing to relocate to, Vladivostok for an onsite role.
NICE TO HAVE
Exposure to affiliate or performance marketing technology: tracking pixels, S2S postbacks, click IDs and UTM parameters, last-click attribution, deduplication, or traffic-quality and fraud filtering.
E-commerce, storefront, checkout, or payments integration experience.
Frontend basics (JavaScript / TypeScript, React) — enough to work productively with the Partnerships Designer on shop and landing-page surfaces.
Docker, CI/CD pipelines, and cloud platforms (GCP or AWS).
Message queues, scheduled jobs, or data pipeline experience.
Familiarity with analytics or BI tooling.
Interest in the gaming industry, fintech, or high-load consumer platforms.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Vladivostok
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Customer Success Manager at junior level to join our APAC Partnerships team in Vladivostok. You will work side by side with our HQ and APAC Customer Success Managers, supporting the day-to-day success of the Traffic Source Partners we onboard — affiliates, media partners, creator networks, and publishers who drive players to the web shops we operate for game developers.
The centre of gravity of this role is account management operations, and in particular partner payouts:making sure every partner is set up correctly, that their performance data is accurate, that their payout is calculated, documented, approved and paid on time, and that any discrepancy is chased down and closed. It is detailed work that partners feel immediately — getting it right is how trust in the programme gets built.
This is an entry-level position with real ownership from day one. Fresh graduates are welcome to apply, provided you have the right attitude and eagerness to learn. If you are organised, comfortable with numbers, enjoy being the reliable person other teams can count on, and want to learn the commercial side of the games industry from the inside, we would love to hear from you.
RESPONSIBILITIES
Partner payouts & account operations (primary)
Own the recurring payout cycle for onboarded Traffic Source Partners: collect and validate performance data, prepare payout calculations against agreed commercial terms (revenue share, CPA, fixed fee, bonuses), and submit them for approval.
Work with Finance, Legal, and Partnerships to make sure each partner's invoicing, tax, and banking documentation is complete and current before payment.
Investigate and resolve payout discrepancies — missing conversions, mismatched reporting periods, currency and FX questions, adjustments and clawbacks — and communicate the outcome clearly to the partner.
Maintain accurate partner records: contacts, contract terms, payout schedules, tracking setup, and account status in CRM (Salesforce) and internal trackers.
Produce recurring reporting: weekly partner status, monthly payout reconciliation, and inputs for quarterly business reviews.
Customer success support
Support the HQ and APAC CSM team on standard customer success duties across the partner portfolio — meeting preparation, follow-ups, action-item tracking, and documentation.
Help onboard new Traffic Source Partners: account setup, documentation, tracking-link setup, first campaign, and first payout.
Act as first-line responder for partner questions, escalating technical issues to Engineering and commercial questions to the account owner.
Monitor partner performance dashboards and proactively flag anomalies — traffic drops, conversion drops, stalled integrations, unpaid balances — before they become escalations.
Act as the voice of the partner internally, liaising with Product, Engineering, Design, BD, and Support so requests are delivered accurately and on time.
Ways of working
Coordinate across time zones with HQ, APAC Partnerships, and regional teams.
Keep process documentation, decision logs, and onboarding notes current in Confluence; track work in Jira.
Spot the repetitive parts of the payout and reporting process and propose ways to simplify or automate them.
REQUIREMENTS
1–4 years of experience in customer success, account management, partner or affiliate operations, ad operations, finance operations, or a comparable client-facing or operational role. Fresh graduates with the right attitude are welcome.
Fluent in English; you will work in English daily with HQ and APAC colleagues and partners.
Strong numeracy and confident spreadsheet skills (Google Sheets / Excel: lookups, pivot tables, reconciliation).
Exceptional attention to detail. This role touches money movement; accuracy matters more than speed.
Highly organised and self-directed — able to run a recurring process on a calendar without being chased.
Clear written communicator, able to explain a payout calculation or a tracking issue in plain language to a partner or a teammate.
Comfortable working across APAC and HQ time zones and in a fast-paced environment where priorities shift.
Based in, or willing to relocate to, Vladivostok for an onsite role.
NICE TO HAVE
Exposure to affiliate marketing, performance marketing, ad networks, or creator and influencer programmes.
Familiarity with CRM tooling (Salesforce), Jira and Confluence, or BI dashboards.
Basic understanding of invoicing, VAT or withholding tax, and cross-border payment flows.
Interest in the gaming industry, payments and fintech, or B2B SaaS.
Additional languages relevant to APAC coverage (Korean, Chinese, Japanese).
Any prior experience in coordination, support, operations, or student project lead roles.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS:
- Engineering Opportunities - HAPS
- Location: Valencia
- Department: HAPS
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY WE'RE OPENING THIS APPLICATION
We're growing our HAPS team in Valencia: the people building ICEYE's stratospheric electric aircraft and getting it safely into the sky. The program covers the aircraft itself along with the ground infrastructure and flight test campaigns that support it. It's early-stage enough that the people who join now will shape how it gets designed and operated for years to come.
This posting isn't tied to one fixed opening. We're building a pool of strong engineers so we can move fast as specific roles open, and we'll reach out directly about where you'd fit.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
APPLICATION PROCESS
Since this is an open application rather than a posting for one specific role, here's what happens after you apply:
Our recruiting team reviews your background against current and upcoming openings on this program
If there's a fit, we'll reach out for an initial conversation about where you'd land
From there, you'll follow the standard process for that specific role: hiring manager interview, technical interview (often including a technical challenge), hiring team interview, and an offer decision
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS:
- Engineering Opportunities
- Location: Valencia
- Department: Space Systems
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY WE'RE OPENING THIS APPLICATION
We're growing a new engineering effort in Valencia that sits alongside our proven SAR satellite business: an advanced satellite capability, built from the ground up. It's early enough that your input on how the team works, and what it builds, will matter for years to come, backed by a company that already has satellites in orbit and customers using them.
This posting isn't tied to one fixed opening. We're building a pool of strong engineers so we can move fast as specific roles open, and we'll reach out directly about where you'd fit.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
APPLICATION PROCESS
Since this is an open application rather than a posting for one specific role, here's what happens after you apply:
Our recruiting team reviews your background against current and upcoming openings on this program
If there's a fit, we'll reach out for an initial conversation about where you'd land
From there, you'll follow the standard process for that specific role: hiring manager interview, technical interview (often including a technical challenge), hiring team interview, and an offer decision
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: Full-time
The Role
As Nex’s Senior Electronic Engineer, you will work at the heart of Playground hardware and smart accessories, helping turn ambitious product ideas into reliable products at scale. You will develop and validate PCBAs, turn product intent into precise specifications, lead JDM execution, support products through production, and solve manufacturing and field problems at their root.
You will work hands-on from development and EVT through industrialization, production, and sustaining. Our partners bring development capacity and manufacturing expertise; you will ensure Nex sets the technical direction, makes the critical decisions, and holds every product to a high engineering standard.
The knowledge you gain from today’s products will also shape what comes next. By strengthening our tools, lab practices, standards, and technical judgment, you will help Nex build better consoles, push the boundaries of active play, and bring exceptional experiences to families everywhere.
The Mindset
You are curious, hands-on, and evidence-led. You turn ambiguity into clear requirements, promising ideas into working hardware, and complex failures into verified root causes. You pair bold product ambition with engineering discipline, challenge weak assumptions, and act on first principles and measured results. You build today’s product while making Nex stronger for the next one.
What You’ll Do
1. Build and Sustain the Hardware
Develop, bring up, and validate functional PCBAs for current consoles and accessories through EVT, production, and sustaining.
Support design changes, component transitions, yield improvement, and field issues throughout the product lifecycle.
2. Set the Engineering Standard
Turn product intent into precise, testable requirements, interfaces, design margins, and acceptance criteria. Codify as design guidelines.
Hold every detail to an exacting standard for performance, reliability, safety, and compliance across global markets.
3. Lead JDM Execution
Set technical direction and guide partners through design, validation, industrialization, production, and sustaining.
Challenge plans, designs, tests, and conclusions; validate key evidence and keep technical authority inside Nex.
4. Make Quality Scale
Build Nex’s failure-analysis capability and establish the true root cause of manufacturing and field issues.
Prescribe and verify corrective actions that improve yield, prevent recurrence, and raise quality as volume grows.
5. Shape What’s Next
Evaluate technologies, platforms, and components that can unlock better consoles and active-play experiences.
Turn lessons, benchmarks, and working prototypes into stronger decisions for future programs.
Success Looks Like
Hardware moves confidently from development through production and sustaining.
Products deliver exceptional performance, reliability, safety, and compliance as volume and global reach grow.
JDM partners execute efficiently while Nex leads critical decisions and validates the evidence.
Manufacturing and field issues become verified fixes and lasting improvements.
Lessons from today’s products sharpen future technology and product choices.
Every program leaves behind better tools, knowledge, standards, and engineering capability.
Must Have
Degree in Electrical or Electronic Engineering, or equivalent practical experience.
7+ years developing electronic systems for connected consumer products, including at least one product through mass production and sustaining.
Strong digital, analog, power, high-speed interface, SI/PI, PCB, and system-architecture fundamentals.
Demonstrated ability to evaluate technologies and components and turn findings into product recommendations.
Hands-on experience building prototypes and functional PCBAs, bringing up boards, using lab equipment, and debugging cross-layer problems.
Experience producing detailed engineering requirements and verification criteria.
Experience leading technical work with JDM/ODM partners and critically evaluating designs, plans, circuit and functional testing, test data, and reports.
Strong manufacturing and field failure-analysis skills, including verified root cause and corrective action.
Clear written and spoken English; working Mandarin for supplier and factory collaboration.
Nice to Have
Experience with SoCs, cameras, sensors, audio, HDMI/USB, Wi-Fi/Bluetooth, or smart accessories.
Familiarity with Android/AOSP or embedded Linux and hardware/software co-debugging.
Experience with EMC, safety, reliability, regulatory certification, and high-volume manufacturing.
Python or similar scripting experience for lab automation and data analysis.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role:
We’re looking for an FP&A Manager, Product to join our Finance team. You’ll be the financial lead for our Engineering, Product, and Design (EPD) organizations—owning OpEx and headcount planning while building scalable systems that improve visibility and decision-making. You’ll partner cross-functionally with Engineering leadership, People, and Strategic Finance to ensure investments are intentional, efficient, and aligned with long-term company strategy.
What you'll do:
Own the Product investment envelope
– Manage OpEx and headcount budgets across EPD. Ensure investments align with company strategy while maintaining disciplined spend and margin targets.
Drive rigorous workforce planning across technical and corporate teams
– Build bottom-up headcount models by function and level. Partner with Engineering leaders to sequence hiring against roadmap needs, compliance requirements, and operational scale.
Model infrastructure and internal systems economics
– Develop clear forecasting models for cloud hosting, AI/compute, internal tooling, SaaS applications, and enterprise systems. Identify optimization opportunities across both product infrastructure and corporate tech stack.
Translate roadmap and corporate priorities into financial tradeoffs
– Evaluate build vs. buy decisions, capitalizable vs. expensed R&D, and vendor investments across EPD. Provide clear recommendations grounded in ROI and long-term cost structure impact.
Elevate budget vs. actuals rigor across the organization
– Lead monthly BvA reviews for EPD. Automate reporting, improve accrual accuracy, and surface actionable insights—not just variance explanations.
Design scalable financial controls without slowing teams down
– Implement approval workflows for headcount, vendor spend, and enterprise tooling that are disciplined, fast, and transparent. Use automation and AI to reduce manual review and eliminate bottlenecks.
What you need:
Proven partner to Engineering leaders
– You’ve supported technical teams and corporate functions, understanding how product velocity and operational infrastructure translate into financial outcomes.
Fluent in infrastructure and SaaS cost drivers
– You understand cloud economics, AI/compute scaling, enterprise tooling, and how architecture and vendor decisions impact margins.
Strong operator in workforce planning
– You’ve managed complex headcount models across multiple departments, aligning hiring pace with financial guardrails.
Advanced financial modeler
– You build scenario-driven models with clear assumptions and sensitivity analysis that stand up to executive scrutiny.
Precision-focused and systems-oriented
– You eliminate blind spots in forecasting, improve accrual accuracy, and build processes that scale without creating bureaucracy.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $180,000.00 - $220,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Eastern hours (9am to 6pm ET)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6 to 10+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Remote, USA providing support during 9am to 6pm Eastern Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :
$116,960.00 - $146,200.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until September 28th, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Philippines
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We’re looking for a Technical Implementation Account Manager (TAM) to support our customers as a trusted partner and problem-solver, blending strong relationship management with a growing understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, contributing to long-term growth, adoption, and measurable business outcomes. This role operates in an AI-native environment, and we expect TAMs at this level to use AI tools as a daily multiplier across account preparation, workflow analysis, solution design, follow-through, and customer enablement.
TAMs at this level manage a defined book of business and own day-to-day execution for their accounts, while working closely with more senior TAMs and cross-functional partners on complex initiatives. You’ll use established frameworks, playbooks, and templates to guide onboarding and adoption, monitor account health, and help ensure stakeholders see continuous value throughout their lifecycle. At the L04 level, success means not just understanding AI-enabled features, but showing sound judgment in when and how to use AI to improve execution quality, speed, and customer outcomes.
Technical Account Managers are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Supporting customers through onboarding and implementation for assigned customers, following established discovery frameworks and implementation plans.
- Account Health & Engagement: Monitoring adoption and account health within your book, executing standard plays to drive engagement, and escalating risks appropriately.
- Process Optimization & Solution Design: Collaborating with customers to understand key workflows and configure ClickUp solutions using established best practices, templates, and guidance from senior TAMs.
- Innovation Adoption & Workflow Automation: Guiding customers in adopting relevant features, including AI and automation, primarily by implementing standard patterns and documented workflows to improve efficiency and outcomes.
- AI-Native Execution: Using AI in your own day-to-day workflow to synthesize discovery, accelerate account preparation, improve documentation quality, draft clearer recommendations, and increase the consistency and speed of customer follow-through while maintaining strong judgment and accuracy.
CORE RESPONSIBILITIES:
New Customer Onboarding
- Support end-to-end onboarding and implementation of ClickUp for assigned customers using established discovery frameworks, templates, and project plans.
- Translate functional and technical requirements into ClickUp solutions for standard use cases under the guidance of more senior TAMs when needed.
- Guide customers through setup, integrations, and change management fundamentals, escalating complex scenarios appropriately.
- Use AI-assisted workflows where appropriate to prepare for discovery, summarize implementation decisions, and improve the speed and quality of customer follow-up.
Account Health Management
- Monitor health for your book of business, including utilization, key feature adoption, and champion/stakeholder engagement.
- Execute standard adoption plays and account review cadences to maintain or improve health, leveraging existing playbooks and frameworks.
- Identify risks early and partner with senior TAMs and account teams to build and execute recovery plans.
- Run recurring meetings with your accounts, sharing usage summaries, recommended next steps, and capturing follow-ups.
- Connect AI adoption, automation usage, and workflow improvements to measurable customer outcomes such as efficiency gains, stakeholder adoption, and expansion signals.
Workflow Mapping (IER Framework)
- Conduct Intake → Execution → Reporting (IER) cycles for core customer workflows using established discovery guides and templates.
- Recommend optimizations based on documented best practices and apply workflow templates to support scale and consistency.
- Maintain clear documentation of customer workflows, data models, and configuration decisions following team standards.
- Use AI to help analyze repetitive workflow patterns, identify process friction, and sharpen recommendations — while validating outputs before using them with customers.
AI Enablement & Agent Deployment
- Support adoption of ClickUp AI across relevant customer workflows by configuring and testing standard AI workflows and automations aligned to published best practices.
- Provide training and consultation on how to use existing AI and automation patterns; escalate novel or complex use cases to senior TAMs or specialists.
- Track and report AI usage and credit consumption against plan, surfacing straightforward opportunities to deepen adoption.
- Evaluate AI-generated outputs for accuracy, usefulness, and business relevance before sharing recommendations or enabling them in customer workflows.
- Help customers move from feature awareness to practical workflow transformation by identifying where AI can remove manual work, improve reporting quality, or speed execution in repeatable ways.
Customer Success & Expansion
- Serve as the technical partner for assigned accounts, connecting usage to business value using established value frameworks and artifacts.
- Identify expansion signals (e.g., usage patterns, feature interest) and pass qualified leads and insights to the account team for follow-up.
- Collaborate with Sales and Customer Success to support renewals, expansions, and AI upsells, aligning your work to the broader account strategy.
Cross-Functional Collaboration
- Partner with account teams, Product, and Services to maintain alignment between delivery and success for your accounts.
- Share customer feedback and insights to improve delivery and customer experience, focusing on clear problem statements and reproducible examples.
- Collaborate with more senior TAMs and internal stakeholders on complex initiatives, contributing execution and customer context.
CORE SKILLS & COMPETENCIES:
Technical Acumen
Solid understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality, with a focus on applying documented solutions to customer use cases. Learns and adopts new features and patterns quickly.
AI Expertise
Uses AI and Agents as a daily multiplier, not just an area of awareness. Comfortable with generative AI concepts, prompt design, and automation frameworks, and able to show examples of AI improving work quality, speed, or consistency in a customer-facing environment. Able to implement standard AI use cases and identify when to bring in senior partners for more complex or novel scenarios.
Consultative Discovery
Strong at workflow analysis for core, well-understood processes. Uses structured discovery guides to identify friction points and map customer needs into ClickUp using existing best practices.
Project & Program Management
Strong project and time management for your account load. Able to juggle multiple accounts and workstreams with regular check-ins and guidance from your manager or senior TAMs.
Data & Reporting
Comfortable using dashboards and metrics to communicate health, adoption, and ROI at the account level. Interprets usage data to support clear, actionable recommendations within established frameworks.
Customer Engagement
Executive presence and strong communication skills, with an emphasis on clarity, expectation setting, and follow-through. Builds trust with customer stakeholders by reliably executing agreed plans.
Account Ownership
Accountable for day-to-day execution for your book of business: proactive in follow-through, organized, and focused on achieving measurable outcomes while escalating higher-risk or highly strategic decisions.
Collaboration & Influence
Works cross-functionally with account teams, Product, and Sales to align on outcomes. Influences through clear data, customer stories, and consistent execution, while relying on senior leaders for major strategic decisions and escalations.
AI-NATIVE CANDIDATE EXPECTATIONS:
- Can demonstrate examples of using AI tools, prompts, automations, or agent-assisted workflows to improve personal productivity, customer delivery quality, or workflow outcomes.
- Can speak concretely about where AI added value, where human judgment was still required, and how success was measured.
- For this level, we are looking for evidence of strong applied AI fluency in execution — not necessarily novel model development or highly complex custom agent architecture.
INTERVIEW SIGNAL:
BE PREPARED TO WALK THROUGH HOW YOU USE AI IN YOUR WORK. OUR INTERVIEW PROCESS WILL ASSESS PRACTICAL AI CAPABILITY, INCLUDING HOW YOU APPLY AI TO WORKFLOW ANALYSIS, CUSTOMER EXECUTION, JUDGMENT, AGENTIC WORKFLOWS, AND MEASURABLE OUTCOMES.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Brisbane, Australia
Who We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
About the Role
Are you mechanically minded, quality focused, and looking for a hands-on role within a growing industrial services business? We are seeking a
Hose Management Technician
to join our Brisbane team in a permanent full-time capacity.
This role will be primarily supporting the Ampol Oil Refinery in Lytton, playing a key role in the planning, execution and safety of the Hose Integrity Management program on-site.
Reporting to the Hose Management Team, you will play an integral role in ensuring the safe manufacture, inspection, testing, and delivery of hose assemblies while providing exceptional customer support and technical expertise.
Key responsibilities include:
Receiving, inspecting, and managing incoming and outgoing hose assemblies.
Conducting QA/QC activities associated with hose manufacture, delivery, and dispatch.
Manufacturing hose assemblies in accordance with company procedures and relevant industry standards.
Assisting with hose pressure testing and certification activities.
Coordinating hose deliveries and logistics to customer sites.
Carrying out hose inspection, maintenance, and management activities at client locations.
Building and maintaining strong relationships with customer representatives and hose focal points.
Providing technical assistance regarding hose specifications, applications, and maintenance requirements.
Conducting inspections of used hose assemblies and preparing detailed condition reports for customers and internal stakeholders.
Maintaining a safe, organised, and efficient workshop environment.
Requirements
About You
To be successful in this role, you will ideally possess:
Minimum 2+ years experience in a mechanical, hydraulic, hose, industrial services, maintenance, or workshop environment.
Strong mechanical aptitude and attention to detail.
Experience with quality assurance and inspection processes.
The ability to read and follow technical procedures and industry standards.
Strong customer service and relationship-building skills.
Confidence in using Microsoft Outlook and Excel.
Good organisational and time management abilities.
A current driver's licence.
Full Australian Working Rights
A proactive attitude and commitment to workplace safety.
Desirable
Experience in hose assembly, hydraulic systems, fluid transfer equipment, or asset integrity services.
Exposure to industrial, mining, oil & gas, manufacturing, marine, or bulk fluids industries.
Forklift licence.
Pressure testing or inspection experience.
Benefits
What We Offer
Permanent full-time employment.
Brisbane workshop-based role with occasional site travel.
Competitive salary package.
Ongoing training and career development opportunities.
Supportive team environment.
Opportunity to work with industry-leading hose management and maintenance solutions.
A strong safety-focused culture.
Apply Now
If you are looking for a rewarding hands-on role where you can develop your technical skills and work closely with valued customers, we'd love to hear from you.
Submit your application today and become part of a team committed to quality, safety, and exceptional customer service.
Location: Ho Chi Minh City, Vietnam
Top 3 Reasons To Join Us
International Environment
Working on the latest tech for the Insurtech Market Leader
Exposure to Diverse HR Functions
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We're the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We've grown our annualized revenue by over 30x since January 2021
We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About The Role
We are seeking a motivated and enthusiastic Human Resources Intern to join our HR team. This is a fantastic opportunity for a student or recent graduate who is looking to gain practical experience in a dynamic and fast-paced environment.
The HR Intern will support a wide range of HR activities and projects, including document management, recruitment coordination, onboarding and offboarding processes, employee engagement events, and general HR administration.
What You Will Do
Assist with maintaining, organizing and preparing HR-related documents
Support the onboarding and offboarding processes, including preparing documents, collecting fingerprints, and conducting office tours
Support employee engagement initiatives and office events
Assist with recruitment activities, including candidate sourcing and interview scheduling when required
Provide general HR and administrative support, such as scanning, filing, pantry arrangements, and vendor coordination
Contribute to HR projects and process improvement activities as assigned
Undertake other duties as assigned
What We Need
Currently enrolled in a Bachelor's degree program in Human Resources, Business Administration, or a related field, or a recent graduate
Strong organizational and time management skills
Excellent communication and interpersonal skills
Ability to maintain confidentiality and handle sensitive information
Proficiency in Google Workspace
Keen attention to detail
Proactive and willing to take initiative
Ability to work collaboratively in a team environment
Positive attitude and eagerness to learn
Must be based in Ho Chi Minh City, Vietnam
Why You'll Love Working Here
International Environment
Professional Development Opportunities
Company activities and events
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: São Paulo, Brazil; Buenos Aires, Argentina
We are hiring in Latin America!
🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.
We invite a visionary and highly accomplished Principal Software Engineer to provide technical leadership and strategic direction for our engineering team. In this pivotal role, you will own the architecture, scaling, and execution of our Digital Menu Board solutions for leading global Quick Service Restaurant (QSR) brands.
As a Principal Engineer, you will balance deep technical mastery across frontend, backend, and cloud infrastructure with proven team leadership. You will drive a culture of engineering excellence, champion global expansion through robust internationalization strategies, and collaborate directly with cross-functional leadership to deliver high-quality Content Management System (CMS) capabilities.
🟩 What's in it for you:
Drive Strategic Impact:
Shape the technical roadmap and architecture for enterprise-grade Digital Menu Board solutions used by massive, global QSR brands.
Lead & Mentor:
Guide, mentor, and technically manage an agile team of talented engineers, fostering a culture of continuous improvement.
Modern Stack Ownership:
Architect and scale platforms using TypeScript, NestJS, Express, Angular/React/Svelte, and cloud-native infrastructure.
Global Exposure:
Lead internationalization initiatives and travel occasionally to collaborate with global stakeholders and clients.
✅ Is that you?
15 years of professional software engineering experience
with a proven track record of delivering enterprise-scale web applications.
Proven Team Leadership:
Demonstrated experience leading engineering teams, managing deliverables, mentoring peers, and aligning technical execution with business goals.
Technical Mastery:
Deep expertise in TypeScript, object-oriented programming, and backend frameworks (NestJS, Express).
Frontend Expertise:
Strong architectural knowledge of at least one modern framework (Angular, React, or Svelte).
Internationalization Expertise:
Hands-on experience architecting and implementing robust
i18n
frameworks for global application deployment.
Cloud & Architecture:
Experience with dependency injection patterns (e.g., tsyringe) and designing cloud-based infrastructure for distributed applications.
Mobility:
Availability to travel
as needed to collaborate with cross-functional teams, clients, or regional hubs.
Communication:
Exceptional communication, stakeholder management, and collaboration skills.
Desirable:
Advanced experience with AWS cloud services and infrastructure-as-code.
Experience building, extending, or scaling global Content Management Systems (CMS).
Knowledge of Digital Signage platforms, IoT devices, or restaurant technology solutions.
🧩
Key responsibilities and your contribution
In this role, you will be the technical anchor for the platform, driving both the code quality and the team's execution velocity.
Technical Leadership & Team Management
Lead and mentor
a team of engineers, conducting code reviews, establishing best practices, and unblocking technical hurdles.
Define, document, and enforce technical standards, coding guidelines, and architectural patterns across the organization.
Architecture & Global Strategy
Architect and scale high-performance Digital Menu Board features and services capable of supporting enterprise global QSR clients.
Own and execute the
i18n strategy
to ensure the platform seamlessly adapts to diverse regional, language, and localization requirements.
Drive architecture discussions and make definitive technical decisions for future platform enhancements and system scaling.
Collaboration & Execution
Partner closely with DevOps, Product Management, and executive stakeholders to align technical roadmaps with business objectives.
Support cloud infrastructure deployments and platform scalability initiatives in partnership with DevOps teams.
Travel occasionally
to interface with clients, understand market-specific requirements, and participate in high-level strategic alignment meetings.
Continuously identify and remediate architectural bottlenecks to improve system performance, security, and maintainability.
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer
Interested? Find out more:
📋How we hire
💻 LinkedIn Page
📈 Our website
💻IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Warsaw, Poland
[EN] Responsibilities:
Develop game UI, including reworking existing screens and elements and creating new ones, in accordance with the project’s visual style
Gather and clarify required project information when necessary
Create all the necessary UI graphics in a given visual style
Provide accurate time estimates and deliver results within agreed deadlines
Collaborating with UX Designers, producers and game designers to define and implement innovative solutions for the product direction, visuals and experience
Implement UI into the game, working closely with the Engineering and Tech Art teams
[PL] Zakres obowiązków:
Tworzenie interfejsu gry (UI), w tym modyfikowanie istniejących ekranów i elementów oraz projektowanie nowych, zgodnie ze stylem wizualnym projektu
Zbieranie i precyzowanie niezbędnych informacji projektowych w razie potrzeby
Tworzenie całej wymaganej grafiki UI w zadanym stylu wizualnym
Dostarczanie dokładnych szacunków czasowych (estymat) i realizacja zadań w ustalonych terminach
Współpraca z projektantami UX, producentami i projektantami gier w celu definiowania i wdrażania innowacyjnych rozwiązań w zakresie kierunku produktu, oprawy wizualnej oraz odczuć gracza
Implementacja UI do gry w ścisłej współpracy z zespołami programistów oraz artystów technicznych
Requirements
[EN]
Ability to work across various visual styles and create game UI aligned with a specified art direction
Understanding of AAA-quality standards for UI
Proficiency with UI design tools (Figma) and raster graphics software (Photoshop)
Understanding of cross-platform games UI/UX specific
Basic experience with game engines (Unreal Engine, Unity, etc.), including asset preparation, slicing, and implementation
Ability for cross-department communication. Describe UI needs to developers, managers etc.
English level - above Intermediate
Nice to have:
Ability to create and edit UI animations (After Effects; in-engine animation is a plus)
Knowledge of the latest trends in games UI
AAA games UI experience
Ability to create and present interactive prototypes in Figma
Understanding of a design system approach
Familiarity with the version control software.
[PL] Wymagania minimalne:
Umiejętność pracy w różnych stylach wizualnych oraz tworzenia interfejsów gier (UI) zgodnych z określoną wizją artystyczną
Rozumienie standardów jakości klasy AAA w odniesieniu do interfejsów użytkownika
Biegła znajomość narzędzi do projektowania UI (Figma) oraz programów do grafiki rastrowej (Photoshop)
Zrozumienie specyfiki projektowania UI/UX dla gier wieloplatformowych
Podstawowe doświadczenie w pracy z silnikami gier (Unreal Engine, Unity itp.), w tym w przygotowywaniu zasobów (assetów), ich cięciu i implementacji
Umiejętność sprawnej komunikacji między zespołami – jasne opisywanie potrzeb związanych z UI programistom, menedżerom itp.
Znajomość języka angielskiego na poziomie powyżej średniozaawansowanego (B2+)
Mile widziane:
Umiejętność tworzenia i edycji animacji UI (After Effects; dodatkowym atutem będzie tworzenie animacji bezpośrednio w silniku gry)
Znajomość najnowszych trendów w projektowaniu UI gier
Doświadczenie w pracy nad interfejsami do gier klasy AAA
Umiejętność tworzenia i prezentowania interaktywnych prototypów w Figmie
Rozumienie podejścia opartego na systemach projektowych
Znajomość systemów kontroli wersji (np. Git, Perforce)
Benefits
[EN]
Medical Care package
MyCafeteria system - including Multisport card and more
Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling
English or Polish language classes
Sensibly flexible working hours
Additional benefits: Care Bonus to cover health, educational and safety needs, corporate parties and team buildings
[PL]
Pakiet opieki medycznej
System MyCafeteria – w tym karta MultiSport i wiele więcej
Program Wsparcia Pracowników (EAP) – oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste
Lekcje języka angielskiego lub polskiego
Elastyczne godziny pracy (w ramach potrzeb projektu)
Benefity dodatkowe: Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), imprezy firmowe oraz wyjazdy integracyjne
Client: A global online sports betting company dedicated to building world-class technology products.
Position overview: An experienced Automation Engineer in Test reporting directly to the Test Manager, working in a small agile team alongside SEITs, DevOps Engineers, and Data Engineers to ensure high-quality delivery.
Responsibilities:
— Design, build, and maintain data and reporting solutions using modern technologies.
— Test and develop Integration layer changes, ensuring user stories meet quality standards.
— Develop and maintain automated test frameworks for ETL, Big Data, API, and database validations.
— Perform comprehensive test analysis and collaborate across cross-functional Agile teams.
Requirements:
— 3+ years of demonstrated experience with validation in Databricks.
— In-depth experience in developing and maintaining automated test suites.
— Proficiency in Python (preferred) and SQL.
— Hands-on expertise with key test frameworks (BDD, Hybrid, PyTest, Allure).
— Strong skills in Database, ETL, Big Data, and API validations.
— Experience with CI/CD tools (Jenkins, GitHub Actions) and source control (Git).
— Familiarity with AWS infrastructure and storage technologies (AWS, Databricks, S3, DynamoDB, Delta Lake, SQL).
— Solid background in Agile ways of working.
Nice to have:
— Experience with streaming technologies (AWS Kinesis, Apache Kafka, Amazon MSK).
— Familiarity with direct query engines (AWS Athena, Presto, Databricks SQL).
— Experience using Jira and XRAY for test management.
— Exposure to monitoring tools (Prometheus, Alert Manager, Grafana Loki).
What We Offer:
— Vacation days: Up to 26 business days per year.
— 10 illness/special days off per year (fully paid, no medical papers needed) for all contract types.
— Health and life insurance (Luxmed).
— MyBenefit platform with Multisport option.
— Internal psychological support service.
— English language classes from the first working day.
— Access to external learning platforms: O’Reilly, LinkedIn Learning, Udemy, and a wide catalog of diverse internal training.
— Flexible workplace: work from the office, from home, or choose a hybrid option.
— Tech Skills Mentoring Program.
— Opportunities to develop as a public speaker, mentor, or technical interviewer.
— Fully paid idle (bench) when not involved in a project.
— Certification reimbursement (AWS, GCP, Microsoft, etc.).
Location: Remote
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
Our most active users deserve a relationship with Phantom, not a ticket queue. We are launching an invite only VIP program in app messaging with a real person, enhanced support, and exclusive experiences. You will be its first dedicated hire.
As a VIP Account Manager, you are the first point of contact for VIP members inside the app. You will own these relationships end to end: welcoming new members, resolving issues personally, pulling in support and engineering when a case needs them, and staying with it until it is closed. You will help shape the playbook for the team we build around you as the program scales toward round the clock coverage. You will work closely with the VIP program lead, support, marketing, product, and design.
RESPONSIBILITIES
- Be the personal, named contact for VIP members in our in-app messaging hub
- Own member relationships end to end: onboarding and welcome, proactive check-ins, and follow through on every issue until it is resolved.
- Handle high stakes situations such as compromised wallets, missing funds, and large transactions with urgency, precision, and discretion.
- Triage and escalate: bring in support agents, engineering, or leadership when a case warrants it, and own the communication back to the member.
- Meet members where they are: in-app chat first, plus email, X, Telegram, and Discord.
- Coordinate the moments beyond support: welcome gifts, event experiences, and early access to new features.
- Turn conversations into leverage: channel member feedback to product, build playbooks, and help define the response time and satisfaction standards for the VIP team.
- Help design and scale the program from a small founding cohort to thousands of members, and eventually 24/7 coverage.
QUALIFICATIONS
- 4+ years in premium or VIP support, account management, or customer success, ideally at a sports betting platform, crypto exchange, wallet, brokerage, or fintech app.
- Deep crypto fluency: you understand self custody and can navigate multiple chains, reading a block explorer, tracing a transaction, and telling an L2 gas issue apart from a bug.
- Exceptional written communication: warm, concise, and human, even under pressure.
- Absolute discretion: for high value users, privacy and trust are the product.
- Security first instincts: you know the social engineering patterns targeting crypto users, and you would never ask anyone for a seed phrase.
- Comfort with ambiguity and ownership: you are the first hire in a new function and will build much of the process yourself.
- Time zone flexibility: our members are global and markets do not close, so some evening and weekend availability is part of the job.
- Nice to have: experience serving high net worth clients at an exchange or brokerage.
- Nice to have: hands on experience with Zendesk and AI support tooling.
- Nice to have: fluency in more than one language, or an active Phantom user with real on chain history.
The target base salary for this role will range between $75,000 to $100,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors at the point in time of offer.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
This role owns how Higgsfield measures its product - from the first sign-up to whether people come back.
You are the measurement owner for onboarding, first generation, the paywall, plans and credits, and retention. Product managers ship fast here - your job is to make sure they ship knowing.
You make sure:
- Every product decision has a number attached to it before it ships and after it ships
- Experiments are designed to be readable, and then read honestly - including when the answer is “this didn’t work”
- The events the product emits can be trusted; you own the definition, not just the query
- A PM gets an answer in hours, not next sprint
You are the person who decides what “it worked” means.
WHAT YOU WILL DO
Product measurement
- Own the core product metrics: activation, first-generation success, generation depth, free→paid conversion, repeat usage, retention by cohort and segment.
- Define each metric once, write the definition down, and hold the line on it - one definition across dashboards, decks, and Slack.
- Instrument new features before launch, with product and engineering: which events, which properties, what success looks like, when we call it.
- Watch the health of the event stream itself - tracking drift, double counting, missing parameters, naming breakage and find the problem before a decision gets made on top of it.
Experimentation
- Design A/B tests properly: hypothesis, one primary metric, unit of randomization, MDE, sample size, run length, guardrail metrics.
- Read them honestly: significance, peeking, novelty effects, sample-ratio mismatch, segment heterogeneity.
- Separate “we proved this works,” “we proved this doesn’t,” and “we can’t tell from this test” - and say which one out loud.
Product & monetization analysis
- In-product funnel work: onboarding and quiz, first generation, paywall, checkout, plan choice, credit top-ups.
- Pricing and packaging analysis: plan mix, credit consumption, unit economics per generation, margin by feature and by model.
- Feature adoption and its real effect on retention and revenue — separating “users who do X retain better” from “making people do X improves retention.”
- Behavioural segmentation: casual creators vs corporate/B2B, new vs returning, by model and by use case. Mixing them hides everything that matters.
Making it usable
- Build the few dashboards PMs actually open on their own — decision-shaped, not comprehensive.
- Write short readouts a non-analyst can act on. Visualize data for humans, not for other analysts.
- Automate recurring reporting so your hours go to new questions, not refreshes.
- Work in SQL, Python, BigQuery and product analytics tools. We use AI heavily - resourcefulness beats syntax.
WHO WE'RE LOOKING FOR
We're looking for an analyst with opinions.
You should have:
- Strong SQL: window functions, cohorts, funnels and retention on raw event data, without help.
- Python at working level for analysis (pandas, notebooks). Entry level is fine - we use AI heavily.
- Real experimentation experience: you have designed tests, run them, and killed features with the results.
- Statistical honesty: you know what a p-value does and does not entitle you to say, and you have refused to call a flat test a win.
- Understanding of subscription + one-time purchase mechanics: recurring vs one-off revenue, refunds, plan changes, deferred value of unspent credits.
- The instinct to check the instrument before explaining the movement - a surprising number is a claim, not a fact.
- Ownership: you decide what's worth analyzing, you chase the fix, you follow the recommendation to a shipped change.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Product analysts from consumer subscription or PLG products
- Growth/BI analysts who moved into product and stayed
- Early-startup analysts who built product measurement from zero
- Data scientists who got tired of models and want decisions
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Wait for a ticket to tell you what to analyze
- Want to build models more than you want to change decisions
- Need a data engineering team and clean tables to exist before you can start
- Would report a lift you don't believe in because a stakeholder wants it
- Need perfect data before you can say anything useful
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
WHAT WE OFFER
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support to Almaty for candidates moving from another city or country.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Right now we treat 25M+ people as one user. The same paywall, the same discount, the same lifecycle email, the same retention effort. And we mostly conclude that a campaign worked by looking at what the people we sent it to did next — which is not the same thing.
This role makes the company act per user, and know what that action was worth.
You own both halves of that: the models that decide who we aim at, and the causal reads that say whether it landed. Who is about to leave. Who will come back on their own without us spending anything. Whose decision a discount actually changes. And what a payer is worth over their life, once the discount, the refunds and the compute they consume are all inside the number.
You make sure:
- Discounts and credit vouchers go to the people whose behaviour they change, and nowhere else
- We know who is about to churn early enough to do something about it — and we know whether the something worked
- Lifetime value is a number we can defend by cohort, by plan and by the discount a cohort was acquired on, not one blended average that hides all three
- Every model and every campaign has a holdout behind it, so we can always state what it is worth in money
WHAT YOU WILL DO
Churn, retention & lifecycle propensity
- Build churn and downgrade prediction for subscribers, and repeat-purchase propensity for one-time credit-pack buyers — two different machines, not one model with a flag on it.
- Know the difference between a model that predicts churn and a model that reduces it. AUC earned by detecting users who already stopped using the product is worth nothing.
- Hunt leakage relentlessly. Cancellation-adjacent features will hand you a beautiful offline number and a useless system.
- Pair every score with an intervention and a holdout. The deliverable is a retained user, not a ranked list.
Uplift modelling & offer targeting
- Own incrementality on everything we aim at a user: discounts, credit vouchers, trials, upgrade prompts, win-back campaigns, retention saves.
- Model uplift, not propensity.Targeting the users most likely to convert spends margin on people who were going to convert anyway; the entire value of this work is finding the users whose decision the offer changes.
- Design the randomized holdouts that make uplift trainable and measurable in the first place, and keep them running permanently — including the ones marketing will ask you to switch off.
- Respect the guardrails. An offer model optimizing conversion alone will happily find the accounts that convert at negative gross margin, and it will find the abuse rings first. Margin and abuse signals are constraints on the objective, not a later cleanup.
- Work with Legal on what may be personalized. Personalized pricing and discounting touches consumer-protection and consent rules in several of our markets — you should want that conversation, not route around it.
Lifetime value & payer economics
- Own LTV: cohort-based, censored honestly, stated on contribution margin rather than gross revenue, and split by plan, segment and acquisition discount.
- Model the parts that actually move it — refunds and chargebacks, credit breakage and expiry, plan migration and downgrades, and the compute an unlimited plan consumes.
- Make it a decision input, not a slide: what we can pay for a user, which discount depth pays back, which plan we should stop selling.
- Keep it current and versioned. A stale LTV curve is worse than no curve, because people act on it.
Experimentation & causal measurement
- Design and read the experiments behind pricing, packaging, offers and lifecycle — with the product analytics team, not in parallel to it.
- Reach for the right tool when a clean experiment is impossible: difference-in-differences, matching, switchback and geo tests, synthetic control — and name the assumption each one is buying.
- Separate "users who do X retain better" from "making users do X improves retention." Every time, out loud.
- Kill your own results. A finding that doesn't survive a second look should die at your hands, not in a board deck.
How we ship
- Own the work end to end: framing the decision, features, training, evaluation, the scored audience landing in the tool that sends the offer, monitoring, retraining.
- Models ship as batch scores and policy rules into lifecycle tooling, the paywall and pricing — plus the readout that says what they earned. There is no real-time serving stack to babysit.
- Monitor for drift. New model launches, price changes, discount campaigns and seasonality all move the ground under a deployed score.
- Write down what each model is worth, in money, and keep that number current.
WHO WE'RE LOOKING FOR
- Experience shipping models that changed what the business did to real users— a targeted campaign, a pricing rule, a retention programme. Notebooks and offline benchmarks are not this.
- Depth in at least two of: churn and propensity modelling, uplift & causal ML, LTV and subscription economics, experimentation at scale.
- Genuine causal literacy: randomized holdouts, incrementality, Qini and uplift curves, selection effects, and why a lift measured before-and-after is usually not a lift.
- Strong SQL and Python: cohorts, funnels and retention on raw event data without help; gradient boosting; and the boring parts — feature pipelines, retraining cadence, a scoring job that runs on a schedule and doesn't rot.
- Understanding of subscription plus one-time purchase mechanics: recurring vs one-off revenue, refunds, plan changes, the deferred value of unspent credits, and why revenue and margin disagree about the same customer.
- Commercial judgment: you name the decision and the metric before you pick the model, and you know when the answer is a rule rather than a model.
- Pragmatism. A segment rule shipped this month that lifts retention beats a two-quarter uplift platform. Then you replace the rule.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Growth, retention or monetization data scientists from subscription, gaming, fintech or e-commerce — anywhere offers and churn are modelled with real money attached
- CRM and lifecycle data scientists who owned campaign targetingandits incrementality
- Causal inference and uplift specialists who ship policies rather than papers
- Strong product analysts who moved into modelling and kept the decision instinct
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to train or fine-tune generative video models — that's what our R&D ML Engineer roles do, and they're open
- Want to own a recommender or a serving stack — ranking is not in this role's scope today
- Would target an offer at the users most likely to buy and call it personalization
- Report a lift from a before-and-after comparison, or from comparing the users you targeted to everyone you didn't
- Optimize AUC and hand the score to someone else to work out what to do with it
- Need clean labelled data, a feature store and an experimentation platform to exist before you can start
- Want predictable 9–5 workdays
HIRING PROCESS
We move fast:
- Screening call (30 min)
- Technical interview & case study (1 hour)
- Practical home task (7 days)
- Team interview (60 min)
- Paid on-site trial (1 month)
WHAT WE OFFER
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support to Almaty for candidates moving from another city or country.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
Location: Paris; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a direct Business & Operations partner to our Solutions team, including Deployment Strategists and Applied AI Engineers. You will work closely with Solutions leadership to build & scale the operating system that powers value & operational excellence across pre-sales and post-sales activities.
You will translate our value vision into a scalable operating model by building automations, defining processes and ways of working, standing up KPIs and reporting, operationalising our internal ROI framework, feeding the feedback loop to capitalize on our successes, and embedding reusable value frameworks into customer engagements.
This role is critical to turning our go-to-market strategy into repeatable, AI-native action, aligning delivery quality, output per FTE, and customer satisfaction to improve the efficiency and impact of our Solutions organisation and accelerate the value Mistral delivers to customers.
WHAT YOU WILL DO
Operating System & Automation
- Build the secure-by-design operating system that links our tooling stack to the Solutions team’s needs, and design the internal tools & automations that raise output per FTE.
- Streamline Deployment Strategist operations across pre-sales scoping and delivery, compounding shared knowledge, templates, and reusable IP.
- Drive daily adoption of our AI layer throughout the Solutions team, productising internal work into reusable assets for the team.
Value Intelligence & ROI
- Operationalise the internal ROI framework per project / use case, defining and surfacing where we build value.
- Define the reporting layer and metric catalog (what we collect and surface) and build the dashboards that turn our data foundation into decisions and proof of value.
- Stand up the customer satisfaction measurement system (define, collect, surface) as a core input to value & operational excellence.
Processes, Ways of Working & Cross-Functional Collaboration
- Codify delivery playbooks, ways of working, and scaling programs end-to-end across the customer lifecycle
- Partner with Revenue Growth, People Growth, RevOps, CSMs and Product & Engineering to align the operating system with company strategy and fuel the flywheel.
- Ensure our operational processes are followed across geographies, embedding safety, security & compliance into our ways of working.
WHAT WE'RE LOOKING FOR
- 4+ years of experience in strategic operations, business operations, or a chief-of-staff role within technical sales or solutions engineering.
- Strong ability to bring structure to ambiguity and drive complex, cross-functional initiatives from strategy through execution.
- Proven track record in optimising processes, impacting business KPIs, and aligning resources with business priorities.
- Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities.
- Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments.
- Hands-on builder of internal tools and data workflows; comfortable turning manual processes into scalable systems.
- Strong analytical skills to design ROI and value frameworks, build reporting, and translate data into operational decisions.
- Technical acumen and AI fluency: understanding of AI implementation, use cases, and scaling challenges.
- Native-level fluency in English; additional European languages are a plus.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
ОфисГеография найма не уточнена
ОфисCoordinate across time zones with HQ, APAC Partnerships, and regional teams; Comfortable working across APAC and HQ time zones and in a fast-paced environment where priorities shift
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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seniorHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones
Hybrid - San Francisco
УдалённоRemote - US
УдалённоPhilippines; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
Brisbane, Australia
СтажёрMust be based in Ho Chi Minh City, Vietnam
УдалённоSão Paulo, Brazil; Buenos Aires, Argentina
Warsaw, Poland
УдалённоTime zone flexibility: our members are global and markets do not close, so some evening and weekend availability is part of the job; We strongly encourage candidates of all backgrounds to apply
ОфисAlmaty, Kazakhstan; Relocation support to Almaty for candidates moving from another city or country
ОфисAlmaty, Kazakhstan; Relocation support to Almaty for candidates moving from another city or country
Paris; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks