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Location: Muscat, Oman Müller's Solutions is seeking a Senior BMC Helix IT Asset Management & Discovery Consultant to join our expert team. In this role, you will lead the implementation, configuration, and optimization of BMC Helix IT Asset Management and Discovery solutions for our clients. You will work closely with stakeholders to understand their asset management needs and deliver tailored solutions that enhance IT operations, asset visibility, and lifecycle management. Key Responsibilities: Lead the end-to-end implementation of BMC Helix IT Asset Management and Discovery modules. Configure and customize the BMC Helix platform to align with client requirements and industry best practices. Conduct assessments and workshops to gather business and technical requirements. Develop integration strategies to connect BMC Helix with other ITSM and enterprise systems. Provide expert guidance on IT asset lifecycle management, discovery processes, and data accuracy. Troubleshoot, resolve issues, and optimize performance of the BMC Helix solutions. Deliver training sessions and documentation to enable client teams to effectively use the platform. Stay current with BMC Helix product updates and IT asset management trends to continuously improve client solutions. Requirements Requirements: Bachelor’s degree in Computer Science, Information Technology, or related fields. Minimum 5 years' experience in IT Asset Management and Discovery implementation with hands-on expertise in BMC Helix IT Asset Management and Discovery modules, including asset discovery, CMDB integration, application dependency mapping, and infrastructure/network discovery. Ability to independently build, deploy, and configure containers on-premises (Docker, Kubernetes, OpenShift, Podman) and set up discovery infrastructure, scanners, probes, and collectors. Strong knowledge of IT asset management best practices, ITIL frameworks, and integrating BMC Helix with ITSM and enterprise systems. Proficient in Linux/Unix (especially Red Hat Enterprise Linux 6/7), network discovery protocols (SNMP, SSH, WMI, PowerShell, APIs), and identifying software versions, dependencies, and asset relationships. Experience with software license compliance, software asset management, legacy infrastructure troubleshooting, and customer engagement during PoC and implementation phases preferred. BMC Helix certifications and GCC/MENA experience are desirable. Must be able to work onsite in Oman. Excellent problem-solving, communication, and stakeholder management skills with ability to lead cross-team projects.

Location: Argentina; Colombia; Mexico; Uruguay; Venezuela, Bolivarian Republic of About the Role We are seeking a highly experienced Senior Structural / Architectural Project Coordinator to support a large-scale and technically complex hydric development project combining residential and commercial components. This role is heavily focused on multidisciplinary technical coordination, constructability review, and execution readiness across architectural, structural steel, and MEP scopes. The ideal candidate will act as a bridge between disciplines, ensuring all project documentation and detailing are fully coordinated before reaching construction and contractor implementation stages. This is not a pure drafting or modeling position. We are looking for a senior-level professional with strong real-world construction understanding, capable of proactively identifying coordination gaps, clashes, missing information, and constructability issues before they impact execution. The position is intended to be long-term and integrated into ongoing project coordination workflows. Key Responsibilities Coordinate technical information between structural steel, architectural, structural, and MEP disciplines. Review and validate that detailing and documentation align with architectural intent and construction requirements. Identify clashes, constructability issues, missing details, and coordination conflicts prior to execution. Ensure multidisciplinary documentation is fully coordinated before reaching contractors and site implementation. Support BIM coordination and clash detection workflows across disciplines. Collaborate closely with project teams, consultants, and contractors to maintain consistency and execution clarity. Anticipate field and execution-related issues from a practical construction perspective. Requirements 5+ years of experience in multidisciplinary project coordination within architecture, structural engineering, or construction environments. Strong experience coordinating structural steel, architectural, and MEP documentation. Solid understanding of construction workflows, technical documentation, and constructability principles. Practical exposure to U.S. construction standards, project workflows, and contractor coordination. Experience working on technically complex commercial, mixed-use, industrial, residential, or large-scale projects. Strong ability to proactively identify and resolve coordination and execution issues. Comfortable working in highly collaborative BIM-driven environments. Strong communication and organizational skills. Technical Requirements Revit AutoCAD BIM coordination workflows Clash detection workflows (Navisworks experience is highly valuable) Strong technical documentation review capabilities Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are hiring Support Engineers to serve as the named, dedicated Product Support point of contact for Anthropic's most strategic enterprise customers. As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book of accounts — embedded in your customers' shared channels, known by name to their stakeholders, and partnering closely with Sales, Customer Success, and Applied AI as the technical support voice on the account team. You'll bring deep knowledge of how each of your customers is built on Claude to every interaction, so you can investigate, diagnose, and resolve their most complex technical needs with nuance and speed — and ensure the right internal teams are engaged when needed. Responsibilities Serve as the named technical support contact for a defined book of strategic enterprise accounts, embedded in customer channels and joining recurring account cadences as the support voice Own your customers' technical support needs end to end — investigate, diagnose, and resolve complex issues directly, and partner with internal Engineering and Product teams to drive resolution when needed Build deep, durable context on each customer's architecture, integrations, and use cases so you can respond with nuance rather than from a script Partner closely with the Customer Success Manager, Account Executive, and Applied AI team on each account as part of a single, coordinated account team Capture technical feedback and product friction from your accounts and route it to Product with the impact data and detail needed to prioritize it correctly Manage high-urgency issues for your accounts with extreme ownership, and coordinate cleanly with the broader Product Support team for continuous coverage Help build the foundations of the Support Engineer function — runbooks, escalation paths, tooling, and the metrics we'll use to measure its value Become an expert in all Anthropic products across the API, Claude for Enterprise, and Claude Code You may be a good fit if you Have 5+ years in technical product support, with meaningful time in an escalated, priority, or named-account support team for enterprise customers Have been the person an enterprise customer knows by name and reaches for first when they need technical help Are deeply fluent with APIs and technical SaaS products, and can read technical documentation, error logs, and request traces with ease Have hands-on experience troubleshooting SSO, SAML, OAuth, and enterprise authentication flows Are persistent and curious — you delight in the hunt of tracking down a bug, and are energized by fixing it for every similar user going forward Possess strong user empathy and crisp, kind written communication; you can translate between a frustrated customer engineer and an internal platform team without losing either Are comfortable operating in ambiguity, making informed decisions in never-before-seen situations, and knowing when to pull the escalation cord Enjoy building trust and collaborating closely with go-to-market partners (Sales, CS, Applied AI) without owning the commercial relationship yourself Have contributed to the foundations of a support team before — the essential, often unglamorous work of writing the first runbook Are excited about Anthropic's products and the opportunity to shape how the world's largest companies get support for them Strong candidates may also have SQL proficiency for querying logs and usage data to investigate issues Comfort with command line interfaces and basic scripting (Bash, Python, JavaScript) Understanding of LLM capabilities, prompt engineering patterns, and current limitations Familiarity with enterprise networking concepts, cloud infrastructure (AWS, GCP), and IT environments Experience working inside a customer's shared Slack or similar embedded-support model Background as a Technical Account Manager, Support Engineer, or Designated/Premier Support contact at a developer-platform or infrastructure company The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $210,000 — $250,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Own the full-cycle, end-to-end recruiting processes in a fast paced environment , delivering a high-quality experience for candidates, interviewers, and hiring managers - Partner closely with hiring managers as a trusted advisor to define role requirements, develop compelling position profiles, and align on hiring priorities and timelines - Develop and execute targeted sourcing strategies across multiple channels (LinkedIn, referrals, communities, events, etc.) to attract both active and passive technical talent - Proactively identify, engage, and close top technical candidates in a competitive market - Manage and continuously optimize the interview process, ensuring efficiency, consistency, and equitable hiring practices - Track, analyze, and report on key recruiting metrics (pipeline health, time-to-fill, source effectiveness, candidate experience) and share insights with hiring managers and Sierra leadership on a regular cadence WHAT YOU'LL BRING - 5+ years of full-cycle recruiting experience, preferably in a fast-paced, high-growth tech environment. - Proven ability to develop and execute recruiting strategies that align with business objectives. - A well-established network within the tech industry and a passion for building new connections. - Ability to navigate ambiguity in order to adapt to the ever-changing needs of a growing organization. - Proficiency in using recruiting metrics and data to inform decisions and improve processes. - Strong collaboration skills with a willingness to work cross-functionally to achieve Sierra’s goals. This is 12-month fixed-term position. The benefits listed below vary and not all apply to fixed-term opportunities. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: United States + International (Remote) GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find. Summary GiveWell is seeking a Senior New Areas Researcher to help direct tens of millions of dollars annually to the most cost-effective interventions we can find. You will have an outsized influence on our funding decisions and help us save and improve lives on a global scale. The New Areas team grantmaking is divided into three workstreams: i) our core cause areas: areas for which we devote a significant amount of time developing subject-matter specific expertise and networks, a thorough research agenda, and a large portfolio of grants (e.g., family planning, maternal and newborn health, tuberculosis and HIV); ii) our emerging cause areas: a broader set of cause areas for which the New Areas team is starting to build its expertise, networks and research agenda, and is making some initial grants (e.g., medical oxygen, applications of AI to global health); and iii) our incubators: supporting the Clinton Health Access Initiative’s Incubator and Evidence Action’s Accelerator to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. As a Senior New Areas Researcher, you'll create and lead ambitious research agendas related to our portfolios of work and answer complex questions that will inform GiveWell's grantmaking decisions. The researchers on our team combine rigorous evidence review, cost-effectiveness modeling, and thoughtful judgment. We're open to a wide variety of professional development pathways depending on your preferences and our needs. The role You will be joining a small grantmaking team to contribute to our ambitious research agenda on new areas. You'll sift through the countless questions we could try to answer, and hone in on those that matter most. You'll also communicate externally about your work and mentor and advise other researchers on the team. You will shape a research agenda that brings rigor and creativity to the thorniest questions the GiveWell new areas team faces. Your work will combine empirical evidence review and critical synthesis, cost-effectiveness modeling, discussions with subject matter experts, understanding of the broader context, and your own judgment. What you might work on in your first year: Tackle thorny research questions in our existing portfolios. For example: to what extent could programs which distribute oral rehydration solution to reduce diarrheal deaths inadvertently induce exclusively breastfed children to consume poor quality water? How can we estimate the risk of reinfection after a child has completed a course of tuberculosis preventive treatment? How can we account for these concerns in our cost-effectiveness estimates? Design and oversee learning grants. You'll help design impact evaluations for new and existing programs, and supervise researchers executing that work — from scoping the research question through to interpreting results and integrating them into our models. Build our evidence base in new programmatic areas. This includes synthesising existing research, commissioning new reviews, and in some cases funding primary data collection — with the goal of determining whether a new intervention meets GiveWell's cost-effectiveness bar and is ready for major grantmaking. Provide research support to grantmakers. You'll ensure our cost-effectiveness models reflect our best current understanding of the programs we fund — stress-testing assumptions, incorporating new data, and flagging where uncertainty is high enough to warrant further investigation. The Senior New Areas Researcher will help shape a major annual grantmaking portfolio, own grant investigations end-to-end (from research question through grant recommendation), and represent GiveWell to external counterparts. You'll have significant latitude to propose new areas of work. Team structure Our research department has ~70 people, and is currently organized into eight teams: Five of the teams (Livelihoods, Malaria, Nutrition, Vaccination, and Water) focus on specific areas of grantmaking. The New Areas team focuses on interventions in domains that are new to GiveWell. The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work. The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing. Team values We think our research team has unique qualities: We care deeply and centrally about finding and sharing truth. Truth-seeking is one of our core values . We post our mistakes and we prize our team members who keep our culture of free-flowing feedback strong. We are independent. We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs. We don’t waste time. Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions. Lean research team = huge personal impact. In 2026, our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future. We work well together. Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly. About you We expect the Senior New Areas Researcher to have A quantitatively oriented advanced degree (e.g., in epidemiology, public health, economics, or a related field). Substantial professional experience in global health, or an adjacent field (broadly defined). This could include direct experience with program design, monitoring, or evaluation; epidemiology; cost-effectiveness modelling of health interventions; or work in program implementation or funding at a bilateral, multilateral, or NGO. We're especially interested in candidates who enjoy being generalists: you are able to get up to speed quickly on new topics and you feel comfortable task-switching. We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality: GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact. You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny. You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s. You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels. You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks. You love a gnarly problem . You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned. You constantly assess whether you and the team are working on the most important things. If you’re interested in working on GiveWell’s research team but don’t have new areas expertise, consider applying to our generalist Senior Researcher role, or our Researcher role if you have limited post-graduation experience. The details Compensation: We set salaries using a location-based tier system. Our pay for this role: NYC or the San Francisco Bay Area: $308,000. All other U.S. locations: $280,000 International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency. We can share a precise figure upon request after the first work trial stage. Benefits: Our benefits include: Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents) Four weeks of paid time off per year, plus a one week organization-wide summer break 16 weeks of fully paid parental leave Ergonomic home workstations or coworking space memberships Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff) Countries we can hire from: GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for. Visa sponsorship: The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas. Why we work this way: Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals. Flexibility: We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another. Travel: Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend quarterly whole-org and department retreats to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting family or other obligations. Start date: We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date. Miscellaneous details: Please apply to only one Senior Researcher posting. If you have deep expertise in this area, this pod-specific role is the right fit. If not, there's no need to apply here — our generalist Senior Researcher role is designed for strong researchers who don't have a single specialization, and you don't need to apply to both. Applying to the generalist role won't put you at any disadvantage! After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our FAQs page ! We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible. We have a strong preference for full-time applicants, but we’ll consider applications for part-time work. We aren’t interested in reviewing applications for contract or project-based work at this time. If we settle on an application deadline, we’ll write it in bold here. If you’re on our website job posting and don’t see a deadline, there is no deadline. If you’re reading this on an external job board and don’t see a deadline, you should double-check on our website . You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions. About GiveWell GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our giving funds enable donors to contribute to the most impactful and cost-effective programs our researchers identify. GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than 340,000 lives . GiveWell is most well-known for recommending a small number of Top Charities , which currently support seasonal malaria chemoprevention , insecticide-treated nets , vaccine incentivization , and vitamin A supplementation . However, most of our research capacity and grantmaking is devoted to cost-effective opportunities outside of those programs . GiveWell grants have: Helped governments navigate changes to the funding landscape and implement high-impact health programs, like HIV/syphilis screening and treatment for pregnant people in Zambia and Cameroon. Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the Clinton Health Access Initiative’s Incubator to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we funded a program to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program. Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like healthcare support and malnutrition treatment in northern Cameroon. Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support treatment of clubfoot and to evaluate the program . Tested our assumptions and refined our understanding through further research and data collection, including improved estimates of disease burden and studies on the effect of water chlorination on mortality and the impact of a tree-planting program on farmers’ income . We make our reasoning public and transparent so others can challenge it (sometimes we even pay people to point out our errors ). We go to unusual lengths to check our assumptions and assess our impact, including funding research to address our uncertainties and gathering independent monitoring and evaluation data about the programs we support. We change our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s recent interview with GiveWell’s co-founder and CEO Elie Hassenfeld. Additional information We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway. GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records. By submitting an application, you acknowledge that you have read and consent to GiveWell's Privacy Statement for Applicants . By completing an application exercise, you acknowledge and assent to GiveWell's Work Trial Policy .

Location: United States + International (Remote) GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find. Summary GiveWell is seeking a Senior Nutrition Researcher to help direct tens of millions of dollars annually to the most cost-effective nutrition interventions we can find. You will have an outsized influence on our funding decisions and help us save and improve lives on a global scale. Our nutrition grantmaking currently spans three sub-portfolios: Vitamin A Supplementation (VAS), iron supplementation (including iron and folic acid supplementation and large-scale food fortification), and treatment of acute malnutrition (CMAM/wasting treatment). In 2025, we directed $95 million to implementers across these areas, operating primarily in Sub-Saharan Africa and South Asia. We are actively deepening our work across all three areas, by scrutinising program coverage and quality, strengthening our cost-effectiveness models, considering different delivery platforms, and expanding our grantmaking to new geographies. We are also exploring opportunities to expand our grantmaking into interventions adjacent to our existing portfolios, as well as approaches and programs that are entirely new to GiveWell, where the evidence and cost-effectiveness case is compelling. As a Senior Nutrition Researcher, you'll create and lead ambitious research agendas related to our portfolios of work and answer complex questions that will inform GiveWell's grantmaking decisions. The researchers on our team combine rigorous evidence review, cost-effectiveness modeling, and thoughtful judgment. We're open to a wide variety of professional development pathways depending on your preferences and our needs. The role You will be joining a small grantmaking team to contribute to our ambitious research agenda on nutrition. You'll sift through the countless questions we could try to answer, and hone in on those that matter most. You'll also communicate externally about your work and mentor and advise other researchers on the team. You will shape a research agenda that brings rigor and creativity to the thorniest questions the GiveWell nutrition team faces. Your work will combine empirical evidence review and critical synthesis, cost-effectiveness modeling, discussions with subject matter experts, understanding of the broader context, and your own judgment. What you might work on in your first year: Tackle thorny research questions in our existing portfolios. For example: how should we calibrate our cost-effectiveness estimates to real-world program performance? How do we better understand coverage gaps and program quality across VAS, iron supplementation, and CMAM programs? How can we strengthen the evidence on the impact of VAS and CMAM in modern contexts, when many key trials are decades old but it would be unethical to withhold standard of care in new trials? Design and oversee learning grants. You'll help design impact evaluations for new and existing programs, and supervise researchers executing that work — from scoping the research question through to interpreting results and integrating them into our models. Build our evidence base in new programmatic areas. This includes synthesising existing research, commissioning new research, and in some cases funding primary data collection — with the goal of determining whether a new intervention meets GiveWell's cost-effectiveness bar and is ready for major grantmaking. Provide research support to grantmakers. You'll ensure our cost-effectiveness models reflect our best current understanding of the programs we fund, by stress-testing assumptions, incorporating new data, and flagging where uncertainty is high enough to warrant further investigation. The Senior Nutrition Researcher will help shape a major annual grantmaking portfolio, own grant investigations end-to-end (from research question through grant recommendation), and represent GiveWell to external counterparts. You'll have significant latitude to propose new areas of work. Team structure Our research department is currently organized into eight teams: Five of the teams (Livelihoods, Malaria, Nutrition, Vaccination, and Water) focus on specific areas of grantmaking. The New Areas team focuses on interventions in domains that are new to GiveWell. The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work. The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing. Team values We think our research team has unique qualities: We care deeply and centrally about finding and sharing truth. Truth-seeking is one of our core values . We post our mistakes and we prize our team members who keep our culture of free-flowing feedback strong. We are independent. We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs. We don’t waste time. Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions. Lean research team = huge personal impact. In 2026, our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future. We work well together. Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly. About you We expect the Senior Nutrition Researcher to have: A quantitatively oriented advanced degree (e.g., in epidemiology, statistics, economics, public health, nutrition or related fields) Substantial professional experience relevant to nutrition. We interpret this broadly: The majority of our work to date has been nutrition programming delivered through the health sector, but we are also interested in other sectors (e.g. agriculture/food systems) that directly affect nutrition outcomes. Relevant professional experience could include: research roles (e.g. clinical nutrition research; epidemiological or health economics modeling), program roles (e.g. design and implementation, or monitoring and evaluation); funding roles (e.g. grantmaking or impact investing); or other roles in public sector, private sector or non-profit organizations that save and improve lives by addressing malnutrition. We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality: GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact. You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny. You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s. You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels. You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks. You love a gnarly problem . You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned. You constantly assess whether you and the team are working on the most important things. If you’re interested in working on GiveWell’s research team but don’t have nutrition expertise, consider applying to our generalist Senior Researcher role, or our Researcher role if you have limited post-graduation experience. The details Compensation: We set salaries using a location-based tier system. Our pay for this role: NYC or the San Francisco Bay Area: $308,000. All other U.S. locations: $280,000 International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency. We can share a precise figure upon request after the first work trial stage. Benefits: Our benefits include: Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents) Four weeks of paid time off per year, plus a one week organization-wide summer break 16 weeks of fully paid parental leave Ergonomic home workstations or coworking space memberships Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff) Countries we can hire from: GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for. Visa sponsorship: The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas. Why we work this way: Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals. Flexibility: We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another. Travel: Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend quarterly whole-org and department retreats to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting family or other obligations. Start date: We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date. Miscellaneous details: Please apply to only one Senior Researcher posting. If you have deep expertise in this area, this pod-specific role is the right fit. If not, there's no need to apply here — our generalist Senior Researcher role is designed for strong researchers who don't have a single specialization, and you don't need to apply to both. Applying to the generalist role won't put you at any disadvantage! After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our FAQs page ! We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible. We have a strong preference for full-time applicants, but we’ll consider applications for part-time work. We aren’t interested in reviewing applications for contract or project-based work at this time. If we settle on an application deadline, we’ll write it in bold here. If you’re on our website job posting and don’t see a deadline, there is no deadline. If you’re reading this on an external job board and don’t see a deadline, you should double-check on our website . You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions. About GiveWell GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our giving funds enable donors to contribute to the most impactful and cost-effective programs our researchers identify. GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than 340,000 lives . GiveWell is most well-known for recommending a small number of Top Charities , which currently support seasonal malaria chemoprevention , insecticide-treated nets , vaccine incentivization , and vitamin A supplementation . However, most of our research capacity and grantmaking is devoted to cost-effective opportunities outside of those programs . GiveWell grants have: Helped governments navigate changes to the funding landscape and implement high-impact health programs, like HIV/syphilis screening and treatment for pregnant people in Zambia and Cameroon. Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the Clinton Health Access Initiative’s Incubator to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we funded a program to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program. Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like healthcare support and malnutrition treatment in northern Cameroon. Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support treatment of clubfoot and to evaluate the program . Tested our assumptions and refined our understanding through further research and data collection, including improved estimates of disease burden and studies on the effect of water chlorination on mortality and the impact of a tree-planting program on farmers’ income . We make our reasoning public and transparent so others can challenge it (sometimes we even pay people to point out our errors ). We go to unusual lengths to check our assumptions and assess our impact, including funding research to address our uncertainties and gathering independent monitoring and evaluation data about the programs we support. We change our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s recent interview with GiveWell’s co-founder and CEO Elie Hassenfeld. Additional information We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway. GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records. By submitting an application, you acknowledge that you have read and consent to GiveWell's Privacy Statement for Applicants . By completing an application exercise, you acknowledge and assent to GiveWell's Work Trial Policy .

Location: Gaziemir, Turkey Alumil, one of the most advanced companies worldwide in the design and production of architectural aluminum systems is looking for a Technical Consultant for one of its subsidiaries in Turkey. Alumil Turkiye is one of the fast growing subsidiaries of the Alumil Group. What are we looking for? As an Accountant, you will be responsible for ensuring that the company’s financial operations are conducted accurately, efficiently, and in compliance with legal regulations, while maintaining the integrity of financial reporting and supporting strategic decision-making to achieve the company’s financial objectives. This role includes key responsibilities such as maintaining financial health, ensuring tax compliance, managing budgeting and financial analysis processes, and minimizing financial risks. Prepare income statements, balance sheets, and cash flow statements that accurately reflect the company’s financial status and can be evaluated by management. Prepare regular tax declarations in accordance with legal obligations and ensure they are submitted on time. Prepare annual financial reports after the company’s fiscal year ends and provide the necessary documents for internal audits. Develop a budget by determining the company’s income and expense forecasts for the fiscal year and submit it for management approval. Perform variance analysis by comparing actual financial data with budgeted targets. Monitor the company’s daily cash flow and take preventive measures to avoid liquidity issues. Ensure timely settlement of the company’s financial obligations (invoices, employee salaries, supplier payments, etc.). Identify the company’s financial risks (currency risk, credit risk, etc.) and develop strategies to minimize them. Ensure that the company’s financial operations comply with all local and international regulations (e.g., Tax Procedure Law, Turkish Commercial Code, IFRS, etc.). Review the company’s financial contracts, purchase and sales agreements, and ensure compliance with legal processes. Organize the workload of the accounting department staff, assign tasks, monitor the team’s performance, and support their development. Keep the company’s accounting software up to date, ensure data security, and optimize the efficient use of the software. Communicate with the tax office regarding the company’s tax payments and declarations, ensuring compliance with regulations. Maintain regular communication with legal institutions to handle the company’s financial reports, legal audits, and other processes. Monitor personnel expenses and ensure alignment with the budget. Monitor stock movements and their financial impact, and update the related accounting records. Ensure that each department operates in alignment with financial processes and facilitate information exchange to achieve common goals. Requirements Preferably a degree in technical sciences or a university education in Business Administration, Economics, or related fields Proficiency in English Advanced knowledge of Excel applications Familiarity with ERP systems CPA certification is preferred At least 5-7 years of experience in the accounting field Preferably experience in a similar position within the industry Strong communication and analytical thinking skills Excellent time management and organizational abilities Proven leadership and team management capabilities Strong negotiation and persuasion skills Strategic thinking and visionary approach Benefits Provision of supplementary health insurance Benefits according to performance Continuous learning and support Excellent working environment Τraining plan based on the employee’s needs Role specific benefits About us At ALUMIL we are building excellence every day. Alumil has more than 35 years of experience in the production of architectural aluminium systems and 3.000 employees. We are one of the most advanced companies globally owning state-of-the art production lines in our 12 factories in Europe. Alumil, is a family-owned business that also embraces all of its employees like family. Our culture’s primary focus is on integrity, team spirit, initiative, loyalty and “meraki” (spirited work). ALUMIL opposes any discrimination, unequal treatment and violation of human rights and ensures the provision of equal opportunities at work. When hiring and evaluating employees, it does not discriminate based on race, gender, religion, age, disability, sexual orientation, nationality, political beliefs or social status.

Location: Jakarta, Indonesia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions. With offices across Europe, Asia, and Africa, it offers a dynamic, multicultural environment with opportunities for professional growth and cross-functional collaboration. Requirements Reporting to the Team Lead /Senior– Relationship Manager. As a Relationship Manager, you will focus on onboarding new clients and be involved in the growth of these accounts by employing a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results. You will: Meet and exceed personal and team KPI targets. Activate, retain and grow your customer portfolio through providing personalized voice & social media support and fulfilling their needs. Develop a professional and trusting relationship with your active portfolio of clients, keeping them up to date with our developments to ensure they receive the highest level of service. Research sources for developing prospects and for information to determine customers' potential. Prepare and enable efficient sales activities with available tools, reports, action items, and business insights. Listen to customers and offer the best solutions to their needs and concerns. Cooperate with relevant departments to resolve issues and complaints in a timely manner. Provide feedback to relevant departments on customer needs, expectations, and frustrations. Continuously improve knowledge of the financial markets and the company’s offering. Updating individual/team daily, weekly, and monthly reports for management when required. Provide feedback to relevant departments on customer needs, expectations, and frustrations. Display behaviors aligned with our core values – inside and outside the office. Adhering to all compliance and security requirements. Stay abreast of global economic indicators, central bank decisions, and geopolitical events that can affect forex markets. Translate complex financial and economic data into understandable investment advice. Any additional duties and responsibilities that may be required Skills and Qualifications Native/Fluent Bahasa Indonesia speaker, fluent in English other additional languages considered an advantage. Expertise in Forex Markets: Deep understanding of forex trading, currency pairs, and the factors that influence their dynamics. Analytical Skills: Ability to analyze financial markets, economic indicators, and an understanding of macroeconomic trends. Client Service: Excellent interpersonal and communication skills to manage wealthy clients and meet their expectations. Regulatory Knowledge: Familiarity with the financial regulations and licenses relevant to forex trading, depending on the region. Experience working in sales for a CFD broker. Experience managing a sales team at a CFD broker considered an advantage. University degree or equivalent (Business, Finance, Economics, or relevant field). Excellent oral and written communication skills, and the ability to effectively network with stakeholders, handle multiple tasks and track and report on progress. Strong interpersonal and problem-solving skills. Self-motivated with a willingness to work autonomously in a fast-paced and high-pressured environment. Be proactive, show initiative and desire to drive continuous improvement. Energetic team player, with a positive outlook in the workplace.

Location: Jakarta, Indonesia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. Job Description Reporting to the Team Lead / Senior Customer Service, our client is seeking a proactive and customer-focused Bahasa Indonesia-speaking Customer Service Representative to join the team. The successful candidate will be responsible for delivering high-quality support to Bahasa Indonesia-speaking clients, resolving inquiries efficiently, and contributing to a positive overall customer experience. You will work within a diverse, collaborative team environment and play a key role in supporting client satisfaction and retention. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in Bahasa Indonesia and English. Provide accurate information regarding products, services, and policies. Resolve customer issues in a timely and professional manner. Maintain detailed and accurate records of customer interactions within CRM systems. Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction. Identify and escalate priority or complex issues when necessary. Handle back-office related queries and support requests. Assist clients with basic technical troubleshooting where required. Manage and resolve customer complaints effectively and professionally. Meet defined performance targets, including response times, resolution rates, and customer satisfaction metrics. Identify opportunities to enhance client experience and retention through value-added support and service. Qualifications Fluency in Bahasa Indonesia and English (spoken and written) is essential. Previous experience in customer service or a similar role is preferred; experience within financial services or trading environments is an advantage. Strong communication and interpersonal skills. Ability to work effectively under pressure in a fast-paced environment. Strong multitasking and organizational abilities. Familiarity with CRM systems and customer support tools is beneficial. Problem-solving mindset with strong attention to detail. Additional language skills are a plus.

Location: United States, Remote Are you on a mission to create games that bond players together into deeply invested communities? Would you like to work on something comedic with lighthearted and whimsical characters? And are you excited to help push the visual quality, performance, and expressiveness of a rich, innovative game? As a Senior Game Engineer - Graphics on teamLFG, you will work closely with artists, designers and engineers to build expressive gameplay experiences for a multiplayer game while also driving visual quality, rendering features, workflows, and performance in Unreal Engine 5. Most importantly, you will work with a fun, dedicated, and cross-discipline team devoted to turning a creative dream into a new franchise at PlayStation. We look for candidates who value joining a mission-focused team with a diverse set of backgrounds, experiences, interests, and viewpoints. RESPONSIBILITIES • Build and maintain production-quality gameplay systems, workflows, and tools in C++ on Unreal 5 with minimal oversight • Own and evolve rendering systems in Unreal Engine 5, including lighting, materials, particles, post-processing, shadows, and graphics scalability • Collaborate closely with artists to prototype and implement stylized rendering features, shaders, VFX workflows, post-process effects, camera techniques, and other expressive visual systems • Optimize rendering performance across CPU, GPU, memory, and platform constraints • Investigate and fix graphics, rendering, and visual pipeline issues REQUIRED SKILLS • Strong expertise in real-time rendering techniques and modern graphics pipelines • Excellent C++ programming skills • Experience with Unreal Engine 5 and its rendering framework • Experience building designer- and artist-facing components and tools • Ability to work autonomously and drive technical initiatives from concept to completion • Strong communication and collaboration skills with both engineers and artists Bachelors degree or equivalent NICE-TO-HAVE SKILLS • Experience with development on a variety of platforms (PC, console) • Passion for creating visually expressive and polished player experiences • Experience in Gameplay Networking At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below. $160,000 — $240,000 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Location: Dubai, United Arab Emirates Müller's Solutions is looking for an experienced ServiceNow Strategy Advisor to provide expert guidance on leveraging the ServiceNow platform to achieve business transformation and operational excellence. In this strategic role, you will collaborate with executive leadership and key stakeholders to develop and align ServiceNow initiatives with organizational goals and industry best practices. You will analyze current processes, identify opportunities for automation and innovation, and craft actionable roadmaps for ServiceNow adoption and optimization. Your insights will help shape the future of digital workflows, enhancing service delivery across IT and enterprise functions. Key Responsibilities: Provide strategic advice on ServiceNow platform utilization, ensuring alignment with best practices, scalability, and service optimization. Serve as a subject matter expert on ServiceNow capabilities including ITSM, ITOM/CMDB, HRSD/enterprise services, and CSM. Collaborate with the Service Delivery Manager to support delivery decisions, prioritize risks, and align business demands with platform capabilities. Engage stakeholders to translate business requirements into platform solutions, challenge feasibility when needed, and clarify deliverable functionalities. Support governance and design consistency through design reviews, maintaining module consistency, and promoting reuse of existing capabilities. Contribute to the platform roadmap by identifying enhancements, prioritizing initiatives, and recommending service delivery and user experience improvements. Act as an escalation point for complex functional or platform decisions, cross-module design issues, and delivery challenges requiring platform-level input. Requirements Requirements: 8–12+ years of experience in ServiceNow or enterprise service platform environments Strong understanding of ServiceNow platform capabilities, including ITSM, ITOM/CMDB, HRSD/enterprise services, and CSM Ability to communicate effectively with technical and business stakeholders, provide practical platform guidance, and validate requirements credibly Experience in complex, multi-module ServiceNow environments and structured delivery or governance models Knowledge of ServiceNow design patterns, best practices, workflow-driven service delivery, and platform scalability and maintainability Ability to support decision-making without taking delivery ownership and enhance delivery leadership Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Dubai, United Arab Emirates Müller’s Solutions is seeking an experienced and results-driven ServiceNow Service Delivery Manager to oversee the delivery and performance of our ServiceNow solutions. In this role, you will be responsible for managing service delivery teams, ensuring alignment with business goals, and driving continuous improvement in ServiceNow platform operations. Key Responsibilities: Take full responsibility for the overall delivery of the ServiceNow platform services, encompassing: Continuous operations and support, ensuring the platform is always available, reliable, and performing optimally to meet organizational needs. Enhancements driven by the backlog, prioritizing and implementing improvements and new features that align with business objectives and user feedback. Coordination of releases and deployments, managing schedules, resources, and communication to guarantee smooth transitions and minimal disruption. Serve as the main escalation point and decision-maker for delivery-related issues, ensuring that: Problems are resolved quickly through effective troubleshooting, root cause analysis, and engagement with relevant teams. Risks are effectively controlled by proactively identifying potential issues and implementing mitigation strategies. Delivery obligations are fulfilled in accordance with agreed timelines, quality standards, and contract requirements. Collaborate closely with stakeholders to: Comprehend and prioritize demands, balancing competing needs to deliver maximum value to the organization. Question and verify requirements when necessary, ensuring clarity, feasibility, and alignment with strategic goals. Guarantee alignment between business objectives and platform capabilities, facilitating seamless integration and optimal use of ServiceNow features. Provide strong leadership to the delivery teams, which include: Technical consultants and developers, guiding them to apply best practices, innovate, and maintain high code quality. Business analysts, supporting requirement gathering, documentation, and communication between business and technical teams. QA and support personnel, ensuring thorough testing, issue identification, and responsive support services. Lead delivery governance and uphold standards, ensuring: Consistent development practices that adhere to organizational policies and industry standards. Controlled release processes that minimize risk, ensure quality, and provide clear documentation. Alignment to platform design and reuse principles, promoting efficient, maintainable, and scalable solutions. Ensure quality and accountability across delivery, including: Reviewing progress against commitments, conducting regular status meetings and reporting to stakeholders. Monitoring delivery KPIs and SLAs, analyzing performance data to identify trends and areas for improvement. Supporting issue resolution and performance improvement initiatives to enhance service quality and customer satisfaction. Act as a trusted point of contact for stakeholders, capable of: Representing technical and functional decisions clearly and effectively, bridging communication between business and IT teams. Managing expectations and resolving conflicts diplomatically to maintain positive relationships and project momentum. Standing behind delivery teams with confidence, advocating for resources, and providing guidance to overcome challenges. Support continuous improvement of service delivery, including: Identifying inefficiencies and bottlenecks through regular process reviews and feedback collection. Driving optimisation of processes and workflows to increase efficiency, reduce costs, and improve user experience. Promoting effective use of ServiceNow capabilities by encouraging adoption of new features, best practices, and ongoing training. Requirements 7 to 10+ years of experience in Service Delivery, with extensive knowledge of ServiceNow platforms, including: In-depth understanding of various ServiceNow modules and features such as: ITSM ITOM / CMDB HRSD / enterprise services CSM Capable of: Confidently engaging with both technical teams and business stakeholders Critically evaluating requirements and assumptions when necessary Converting high-level requirements into actionable delivery strategies Demonstrated experience in managing: Multiple ServiceNow delivery streams, including operations and enhancements Backlog-driven development prioritization Cross-functional teams Strong knowledge of: Service delivery models and governance frameworks Management of SLAs and KPIs Release and change management procedures Ability to: Assertively participate in stakeholder discussions and justify delivery decisions Effectively support and represent delivery teams Maintain control in complex or high-pressure situations Preferred Qualifications: ITIL Foundation or higher certification ServiceNow Certified System Administrator or other relevant certifications Experience working with Agile methodologies and project management tools Familiarity with automation and workflow optimization within the ServiceNow platform Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Dubai, United Arab Emirates Müller's Solutions is seeking a highly skilled ServiceNow Senior Developer – IT Service Management (ITSM) to join our innovative IT team. In this role, you will be instrumental in designing, developing, and implementing robust ServiceNow ITSM solutions that improve service delivery and operational efficiency for our clients. Key Responsibilities: Design, configure, and maintain key ServiceNow ITSM modules, such as: Incident Management Problem Management Change Management Request Management Knowledge Management Provide hands-on development throughout the platform, including: Business Rules, Client Scripts, and UI Policies Flow Designer and workflow automation Form and catalog configurations SLA and approval logic implementation Manage and support day-to-day operations (BAU) by: Investigating and resolving defects (L2/L3 support) Enhancing existing ITSM processes and workflows Continuously improving service delivery logic and user experience Ensure that all solutions are developed in accordance with: Platform standards Reusable design patterns Best practices for performance and scalability Collaborate closely with the following stakeholders to convert requirements into functional, production-ready solutions: Service owners Operations teams Demand and backlog teams Support release and deployment processes by: Managing update sets Providing testing support and validation Resolving issues that arise after deployment Work alongside other module owners (such as ITOM, integrations, CSM, etc.) to maintain cross-platform consistency and ensure integration stability Requirements Requirements: Over 7 years of experience in ServiceNow development, with a strong emphasis on ITSM. Demonstrated hands-on expertise in building and supporting: o Incident, Request, Change, and Problem management workflows. o Service Catalog and request fulfillment processes. Solid technical skills in: o JavaScript and Glide API. o Flow Designer and workflow automation. o Business Rules, Client Scripts, and UI Policies. Experience operating within a live production support environment (BAU), including: o Managing enhancements, defect resolution, and operational changes. o Coordinating work within release cycles and adhering to change governance. Strong understanding of: o SLA configuration. o Approval workflows. o Fundamental ServiceNow data model concepts. Capability to independently manage delivery from requirements gathering through to deployment. Experience working in Agile or hybrid project delivery settings. Preferred / Additional Experience: Experience in large-scale ServiceNow environments involving multiple modules and high user volumes. Familiarity with: o IntegrationHub and API-based integrations. o ITOM and CMDB concepts, with cross-module understanding. ServiceNow certifications including: o CSA (mandatory or highly preferred). o CIS-ITSM (preferred). o CAD certification is an advantage. Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Ljubljana, Slovenia D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities: Review, and update SDLC documentation for automation systems (RS, SDS, HDS, Protocols, etc.). Disaster Recovery Planning and testing for OT systems. Join the daily support Rota for the support services department. Out of hours On-call Application Support when required. Periodic reporting of tasks complete and support provided. Drive improvements and innovations across shopfloor applications engaging with Client teams on a regular basis. Manufacturing Execution System (MES) Manufacturing Execution System operational support, maintenance and monitoring. First line support for end users and technical service departments. Periodic performance review in line with the defined system procedures. Recipe updates. Assist in project implementations and provide operational feedback to project teams. Act as coordinator site representative in hardware or application vendor/supplier support. Data Historian Data historian operational support, maintenance and monitoring. First line support for end users and technical service departments. Periodic performance review in line with the defined system procedures. Troubleshooting of data acquisition interfaces. Provide on demand data reports facilitating quality investigations or PAT requests. Assist in project implementations and provide operational feedback to project teams. Act as coordinator site representative in hardware or application vendor/supplier support. Serialization Systems Serialization operational support, maintenance and monitoring. First line support for end users and technical service departments. Periodic performance review in line with the defined system procedures. Troubleshooting of vision system performance. Provide on demand data reports facilitating quality investigations or PAT requests. Assist in project implementations and provide operational feedback to project teams. Act as coordinator site representative in hardware or application vendor/supplier support. Business Applications Various Business Application operational support, maintenance and monitoring. First line support for end users, acting as a super user. Application administration and ownership. Periodic performance review in line with site defined procedures. Lead person in SDLC documentation such as HDS, URS, FRS. Act as coordinator site representative in hardware or application vendor/supplier support. Requirements Bachelor's degree in appropriate field of study or equivalent work experience. Experience in a cGMP environment is essential. MES/OSI-PI or General Process Control knowledge is essential. Deep understanding of serialization and understanding of manufacturing processes. Good knowledge of process data interfaces such as OPC DA, A&E, UA, Modbus. Good knowledge of MS Office tools usage and automation. Knowledge of PLC/SCADA, Hardware and Networking. Understanding of IT Security/cybersecurity. Ability to prioritize the criticality of support issues as they arise and act accordingly. Excellent analytical and problem-solving skills. Excellent communication and reporting attitude. Handle and operate efficiently under pressure. Fluency in Slovenian and English. Candidates must be able to present a Criminal Record (not older than 3 months). Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Philippines; South Africa; Pakistan; Mexico; Colombia; Argentina About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth SaaS companies, digital agencies, FinTech platforms, MarTech startups, and other fast-scaling tech-enabled businesses. About the Company Our client is a fast-growing developer infrastructure and observability company focused on helping engineering teams improve the performance, reliability, and security of Node.js applications at scale. Their platform combines advanced observability, AI-powered diagnostics, and security tooling to help organizations detect vulnerabilities, optimize production environments, and resolve complex debugging issues faster. Serving engineering teams globally, the company works with organizations ranging from high-growth startups to enterprise environments running mission-critical Node.js infrastructure. With established sales processes and a strong technical product suite, they are expanding their commercial team to support continued growth in the US market. Job Summary We are seeking a Senior Account Executive with full-cycle sales experience to drive revenue growth for a highly technical SaaS platform serving developers and engineering organizations. This role is ideal for experienced remote sales professionals who thrive in consultative selling environments and have a proven track record selling into the US market. You will own the sales process from outbound prospecting and lead qualification through discovery, solutioning, negotiation, and close. Due to the complexity of the product suite and multiple SKUs, this role requires strong technical curiosity, executive-level communication skills, and the ability to navigate sophisticated buying cycles. Candidates with strong SDR backgrounds and exceptional performance records may also be considered. Key Responsibilities Own the full sales cycle from outbound prospecting through closed-won deals. Engage technical buyers, engineering leaders, and decision-makers across US-based organizations. Conduct discovery calls to identify customer pain points related to Node.js performance, observability, and security. Build and manage a healthy pipeline through LinkedIn outreach, lead sourcing, and proactive prospect engagement. Drive opportunities through qualification, solutioning, proposal, and negotiation stages. Collaborate with technical and leadership teams to align customer needs with platform capabilities. Maintain accurate CRM records and pipeline forecasting. Meet and exceed KPIs related to: Contacts engaged Conversion to solutioning Pipeline progression Closed revenue performance Represent the brand professionally in all customer interactions and external communications. Requirements 5+ years of B2B SaaS sales experience in Account Executive, Senior SDR, or similar closing roles. Proven success selling into the US market. Strong full-cycle sales experience with measurable quota attainment. Experience managing complex sales processes with multiple stakeholders and product offerings. Excellent English communication skills with first-language fluency and a neutral accent. Strong lead qualification, LinkedIn outreach, and lead sourcing experience. Ability to work full-time remotely with overlap in CST hours. Experience using modern sales tools and CRMs. Self-motivated, proactive, and comfortable working in a fast-paced growth-stage environment. Nice-to-Have Skills Experience with HubSpot LinkedIn Sales Navigator proficiency Slack experience Spanish language skills Experience selling technical products, developer tools, observability platforms, or infrastructure software Ideal Candidate Profile Senior-level Account Executive with experience selling technical or developer-focused solutions Comfortable navigating consultative and solution-based sales conversations Strong personal accountability and pipeline ownership Seeking a long-term remote opportunity with growth potential Able to confidently represent a sophisticated technical brand in client-facing environments Benefits 💸High earning potential 🌎 Fully remote role with international companies 🚀 Direct in-house placement (not outsourced) 📈 Clear career progression 🎯 Structured onboarding and defined performance KPIs

Location: Argentina; Mexico Workplace: remote About Welocalize  Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.   Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com  Overview  The Senior Project Manager will be responsible for managing assigned accounts end-to-end, including project planning, execution, monitoring, delivery, and closure in line with Welocalize’s standard processes and tools. In addition, the Senior Project Manager will partner with the Operations Squad Lead to support large enterprise accounts. This role will serve as the primary project-level contact for clients, building strong customer relationships while collaborating closely with Welocalize account directors and production teams to maximize delivery performance, client satisfaction, quality, and profitability. The ideal candidate is a motivated and dependable professional with strong relationship-building skills across cross-functional teams. They should bring the adaptability, resilience, and energy needed to succeed in a fast-paced and evolving environment.   Main Duties Lead and supervise global teams, including internal and external stakeholders, with responsibility for both direct and indirect reports. Prepare, analyze, and implement project plans in alignment with Welocalize standards, including project initiation, workflow management, completion, status updates, invoice approvals, and client information maintenance. Develop and manage detailed project schedules to ensure timely and efficient delivery. Prepare project estimates and proposals for client review and approval. Conduct risk assessments and implement strategic plans to minimize potential issues and ensure successful outcomes. Oversee QA projects, including resource allocation, defect management, reporting, and overall quality performance. Collaborate closely with cross-functional stakeholders to achieve project and client objectives. Create and maintain process documentation as required. Operate independently with moderate support, proactively identifying and escalating issues outside of scope in a timely manner. Partner with production teams to drive continuous improvement in project delivery, efficiency, and profitability. Build and maintain strong relationships with internal and external stakeholders, including colleagues across departments and vendors. Develop trusted client relationships at the project level, achieving measurable success in customer satisfaction ratings. Ensure clear, effective, and timely communication with all project stakeholders, including clients and production teams. Maintain accuracy and timeliness of all financial systems data. Prepare and deliver reporting, including weekly project status updates, budget-to-actual analysis, time management, and client/vendor-related issues. Protect project profitability through effective margin management. Plan, prepare, and lead quarterly business reviews with clients in face-to-face settings.   Requirements Education Level: Master’s degree, or Bachelor’s degree with relevant industry experience in lieu of a Master’s degree. Proven track record in Localization Project Management. Experience working internationally or directly with global product development teams. Experience within a technology-driven company or environment. Demonstrated success managing large enterprise clients. Proven ability to lead and deliver large-scale accounts and complex projects successfully. Experience creating client-facing documentation, including Statements of Work (SOWs), proposals, process documentation, and post-project reviews. Proven record of contributing to process improvements, operational initiatives, and new ideas. Experience supporting new client sales cycles, including presentations, analysis, recommendations, and relationship development. Strong experience managing financial budgets, reconciliations, and budget reporting. Hands-on experience with CAT and TMS tools, ideally including Crowdin, Smartling, XTM, or Phrase.   Additional Skills Job Reference: #LI-JC1

Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia Do you care about how things work under the hood and don't shy away from complex, interconnected systems? Do you know how to independently investigate problems, build reliable test coverage, and guide others in maintaining a high bar for quality? About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do The Core team handles the foundational pieces of the IntelliJ Platform, including the editor, indexing, settings, and plugins. These systems are highly complex and used across all JetBrains IDEs, meaning your work directly impacts the daily workflows of millions of developers. You’ll take full ownership of the QA domain for this team, ensuring the stability of both established components and temporary cross-team projects. You’ll work closely with developers to investigate technical problems, coordinate testing efforts, and ensure we ship reliable, high-quality features. Day to day, you will: Develop and maintain UI, end-to-end, functional, and integration tests across Linux, Windows, and macOS. Analyze test failures and track test coverage. Test new functionality, focusing on complex scenarios, edge cases, and potential coverage gaps. Improve test diagnostics, frameworks, and CI/CD pipelines to reduce flakiness and increase reliability. Mentor a junior QA engineer by helping plan tasks, reviewing work, and answering technical questions. Communicate risks, roadblocks, and investigation results clearly to the development team. Own your QA domain end to end, proactively identifying priorities, planning your work, and driving quality initiatives. What you’ll bring A strong sense of ownership over the quality and stability of complex systems. The ability to navigate incomplete requirements and find the information needed to move forward. A practical approach to problem-solving, with a focus on resolving issues independently. A collaborative mindset for working closely with developers and other cross-functional teams. An eye for spotting risks, missing scenarios, and areas for process improvement. A willingness to guide and support less-experienced engineers. What you’ll need An extensive background in software quality assurance and test automation. Strong programming skills to develop, maintain, and debug UI tests. Proficiency with testing frameworks like JUnit or TestNG. The proven ability to investigate and troubleshoot failures across products, infrastructure, and environments. Fluency in written and spoken English. What success looks like You’ve established a reliable, stable testing infrastructure for the Core team, significantly reducing test flakiness and improving diagnostic capabilities. You proactively identify quality risks before releases, keep developers unblocked, and ensure the junior engineers you mentor are confidently taking on more complex tasks. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Relocation support. We help make your move as smooth and stress-free as possible. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-DNI We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Belgrade - Savski Venac, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as an English speaking Support Associate ⭐ 💙 What you’ll be doing: As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting. 🌟 Day-to-day in this role, you’ll: Handle customer, courier, and merchant inquiries through live chat, phone, and email support Resolve escalations, operational issues, and time-sensitive cases quickly and professionally Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools Stay up to date with new processes, market changes, training materials, and internal updates 📝 Your profile: Excellent communication skills and plenty of patience Persistence, kindness, and empathy help you find the best solution for everyone involved Great attention to detail and strong focus You’re not intimidated by complex tasks that require quick thinking and good organization You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease Making fast decisions in challenging moments is one of your strengths You understand the importance of great customer experience You’re fluent in both Serbian and English (C1) You have at least a high school diploma You are willing to work in shifts, and on weekends, holidays, we operate 24/7 You’re comfortable with new apps and systems , and adapt quickly to changes Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know. 🎁 What’s in it for you: Fully remote work Starting salary: 52500 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours) 5-day work week At least 25 days of paid vacation , with a possibility for additional paid days off Private Health Insurance 15% cashback on your Wolt orders Access to the FitPass program 2-3-week structured onboarding program Structured mentoring from our Team Leads Training sessions, workshops, and learning opportunities to enhance your skills A clear career development path , your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company Wolt-wide training programs Employee Assistance Program for you and your immediate family A friendly, tolerant, and inclusive work environment All necessary equipment for your work (laptop, monitor, headset) ⏱️ Working hours: Wolt Customer Support operates 7 days a week, 365 days a year, 24/7. You’ll be working in the morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs. 💻 Technical requirements: A strong and reliable internet connection and a suitable remote working environment without distractions This is a fully remote position, but all work must be performed from Serbia only Candidates must also be available to fully participate in the training and onboarding process 🚀 Next steps: What to expect from onboarding: Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2-3 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor. We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .