Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is looking for a Principal Product Marketing Manager to set the direction for our enterprise story: the narrative, messaging, and go-to-market strategy that turn Nebius’s full-stack differentiation into pipeline and revenue with mid-market and enterprise buyers.
You’re welcome to work remotely in the United States.
This is a role for a recognized enterprise product marketing leader from B2B cloud or AI infrastructure who has shaped category narratives and led complex go-to-market motions, and can prove it through the messaging they built, the programs they orchestrated, and the revenue outcomes behind them. You understand the AI cloud stack well enough to earn credibility with engineering leaders, and you know what it takes to move a complex enterprise buying committee (CIOs, CTOs, Chief Data/AI Officers, CISOs, VPs of Infrastructure, security and procurement teams) through a 6–18-month cycle. You set the strategy and frameworks that others execute against, and you measure your impact in win rates, pipeline influenced, and field adoption, not assets shipped.
Reporting to the Senior Director, Product Marketing, you will be the senior voice for how Nebius positions itself to the enterprise and a force multiplier for the organization: setting the enterprise go-to-market strategy across product lines, guiding and mentoring other product marketers, and equipping sales, solutions architecture, and partnerships to carry the story into the field. You will work directly with senior leaders across product, engineering, sales, and executive leadership as a trusted strategic partner.
Your responsibilities will include:
Set the enterprise narrative and positioning strategy.
Own the enterprise layer of the Nebius story end to end, from our “ultimate AI cloud” positioning down to persona-specific messaging, and define the frameworks and standards that other product marketers and content teams build on. Translate our differentiators and each layer of the cloud stack (custom GPU servers, AI orchestration and MLOps tooling, Token Factory, and our agentic layer) into credible messaging that resonates with technical and business decision-makers alike.
Lead enterprise go-to-market strategy across products and launches.
Define the enterprise go-to-market plan across the Nebius portfolio, set priorities and sequencing for major launches, and drive alignment across product, sales, solutions architecture, partnerships, and marketing. Make the trade-offs on where to focus and invest, and hold cross-functional teams accountable to shared outcomes.
Design and own the enterprise customer journey.
Own the logic and strategy of the 6–18-month enterprise buying cycle, defining what moves a buyer at each stage from awareness to evaluation, decision, and expansion. Set the plays, content, and touchpoints for each stage and partner with digital/ABX and field marketing leaders to sequence and target them by account, using ABM platforms such as 6sense or Demandbase.
Build the enterprise business case.
Develop the messaging, proof, and business case around what enterprises actually evaluate: total cost of ownership, reliability and SLAs, security and compliance, data sovereignty and residency, migration risk, and vendor lock-in. Equip Nebius to win through security review, procurement, and the CFO’s office, and engage directly with senior executives on strategic deals.
Drive enablement strategy and field adoption.
Set the enablement strategy for sales, solutions, and partner teams, and ensure they can articulate Nebius’s value to every persona on the buying committee: first-call decks, battlecards, discovery guides, ROI/TCO tools, objection handling, and competitive positioning against hyperscalers and neoclouds. Lead enablement programs and measure adoption, win rates, and deals influenced.
Own competitive and category positioning.
Maintain a sharp, evidence-based view of the AI enterprise infrastructure landscape and help shape how the category is defined. Turn market and competitive intelligence into positioning the field can defend and campaigns can lead with, and keep Nebius’s differentiation current as the market moves.
Lead the enterprise content and proof strategy.
Define the enterprise asset strategy and own quality across the library: solution briefs, white papers, reference architectures, case studies, web pages, webinars, and videos. Personally produce the most strategic pieces and set the bar for the rest.
Elevate communications, analyst, and investor narratives.
Shape the enterprise narrative for press moments, site launches, analyst briefings, and investor materials, in close coordination with comms, legal, and executive leadership. Serve as a spokesperson and subject matter expert for the enterprise story in analyst, customer, and industry settings.
Champion the voice of the customer.
Partner with sales and customer marketing to build a pipeline of references, case studies, and proof points, and bring enterprise pain points and wins back into product strategy and messaging.
Mentor and multiply.
Coach and guide other product marketers and cross-functional contributors, establish best practices, messaging methodologies, and workshop frameworks (such as SCIPAB), and raise the quality and consistency of product marketing across the organization.
Contribute strategically at the leadership table.
Bring ideas, challenge assumptions, and help shape how we position Nebius in a fast-moving AI infrastructure market. Act as a trusted partner to product, engineering, sales, and partnerships leaders, with a seat at the table, not just as a content source.
We expect you to have:
8+ years in product marketing, with a strong track record leading enterprise go-to-market in cloud infrastructure or AI infrastructure (ideally the AI cloud market) at a growing, modern company.
Proven ownership of the enterprise segment across the marketing lifecycle, with the ability to speak to win rates, pipeline data, and revenue impact on significant enterprise deals.
Demonstrated experience setting go-to-market strategy and leading cross-functional launches across multiple products or product lines, influencing leaders without direct authority.
Hands-on experience designing and orchestrating multi-stage enterprise customer journeys across long (6–18 month) buying cycles, and running account-based programs on ABM platforms such as 6sense or Demandbase in partnership with digital/ABX teams, with clear, measurable outcomes.
Strong technical understanding of AI/ML workflows and the AI cloud infrastructure stack: GPU platforms and the NVIDIA ecosystem, networking, storage, IaaS, inference, and ML tools (e.g., PyTorch, Ray, Slurm, MLflow, Kubernetes, inference and agentic platforms), with the ability to go deep with engineers and translate up for executives and business buyers.
Demonstrated experience building and running sales and partner enablement at scale, including battlecards, pitch decks, sales playbooks, competitive positioning, and ROI/TCO narratives, and driving measurable adoption across a field organization.
Fluency with the enterprise buying process and its stakeholders (CTO, CIO, VP Infrastructure, IT Ops, Platform Engineering, security, compliance, procurement, and finance) and the concerns that gate a deal: TCO, reliability, security, compliance, sovereignty, and lock-in.
Exceptional writing, presentation, and storytelling skills, including experience running messaging workshops and methodologies such as SCIPAB, and comfort presenting to C-level executives, analysts, and customers.
Experience mentoring or leading product marketers or cross-functional teams, and raising standards across a function.
Strategic thinker who thrives in a fast-paced, cross-functional environment, is comfortable operating with ambiguity and speed, and connects the dots across functions and departments.
Bachelor’s degree in computer science, engineering, or a related technical field, or equivalent practical experience. #LI-LT1
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$177,800
—
$222,200 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Cheyenne, WY
Project Security Manager
Site Security | Access Control | Incident Response | Risk Management
Location:
Cheyenne, WY
Employment Type:
Full-Time
Work Arrangement:
Site Based
Protect the People, Assets, and Operations Behind Mission-Critical Construction
The successful delivery of hyperscale data centers and mission-critical infrastructure depends on maintaining a safe and secure environment for employees, contractors, visitors, equipment, materials, and project operations. As project sites grow in size and complexity, effective security leadership becomes a critical component of successful project execution.
As a
Project Security Manager
, you will serve as the General Contractor's primary security representative on one of North America's most significant mission-critical construction projects. You will coordinate with contract security providers, project leadership, owner representatives, subcontractors, emergency responders, and law enforcement agencies to support site security, access control, incident response, asset protection, and overall project security operations.
This role is ideal for an experienced security professional with a background in law enforcement, security management, military leadership, emergency response, critical infrastructure protection, or a related field.
About Michels Infrastructure Solutions
Michels Infrastructure Solutions (MIS) brings together the full capabilities of the Michels Family of Companies under a
Super General Contractor (Super GC)
model, providing mission-critical owners and developers with a single point of accountability for every phase of project execution.
By combining self-performed specialty design, construction, and commissioning services, MIS delivers large-scale, multidisciplinary projects with greater control over safety, quality, schedule, and cost.
MIS specializes in the delivery of hyperscale data centers and mission-critical facilities, leveraging expertise across mass grading and site development, wet and dry utilities, fiber and telecommunications infrastructure, ground improvement, deep foundations, structural concrete, power infrastructure, and commissioning. Our integrated delivery approach enables customers to partner with a single-source team capable of executing some of North America's most complex and demanding infrastructure projects.
Position Overview
As the
Project Security Manager
, you will serve as the primary point of contact for all project-related security matters while supporting the protection of personnel, assets, equipment, materials, and ongoing construction operations.
You will coordinate security activities between owner representatives, contracted security personnel, law enforcement agencies, emergency responders, subcontractors, and project leadership teams. This position plays a critical role in maintaining situational awareness, monitoring emerging threats, supporting incident response activities, and ensuring compliance with project security requirements.
Success requires sound judgment, strong communication skills, attention to detail, professionalism, and the ability to effectively manage security-related issues in a dynamic construction environment.
Key Responsibilities
Serve as the General Contractor's primary point of contact for all project-related security matters.
Coordinate security activities between the owner, contract security providers, law enforcement agencies, emergency responders, subcontractors, and project stakeholders.
Support implementation of site security plans, project security procedures, and customer requirements.
Promote a proactive security culture across the project.
Protect project personnel, facilities, equipment, materials, and critical infrastructure.
What You'll Do
Coordinate daily security operations supporting a large mission-critical construction project.
Support development, implementation, and maintenance of project security plans and procedures.
Participate in project planning meetings and provide security guidance related to changing site conditions and construction activities.
Coordinate site access control programs, badging requirements, visitor management procedures, and workforce accountability measures.
Support investigations involving theft, vandalism, trespassing, workplace violence concerns, unauthorized access, and other security-related incidents.
Ensure security incidents are appropriately documented, reported, investigated, and escalated.
Coordinate responses to emergencies and security events that impact project personnel, assets, operations, schedules, or business continuity.
Maintain situational awareness regarding changing site conditions, security concerns, and emerging risks.
Support protection of project assets, materials, equipment, facilities, and critical infrastructure.
Collaborate with Health, Safety, and Environmental (HSE) personnel to address overlapping safety and security concerns.
Assist with security planning related to executive visits, customer visits, major deliveries, inspections, and other high-profile project activities.
Monitor compliance with project security requirements, client requirements, contractual obligations, and company policies.
Facilitate communication of security updates, incidents, emerging threats, lessons learned, and changing site conditions.
Coordinate with subcontractors to ensure understanding of project security expectations and access requirements.
Assist project leadership with security planning throughout project startup, active construction, and project closeout phases.
Maintain compliance with all applicable policies, procedures, and regulatory requirements.
Why Michels Infrastructure Solutions, Inc.?
We deliver some of North America's largest and most complex hyperscale data center and mission-critical infrastructure projects.
We leverage a unique Super GC delivery model that combines specialty construction capabilities under a single-source execution approach.
We provide exposure to every phase of project delivery, from planning and procurement through commissioning and turnover.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports cloud computing, artificial intelligence, digital connectivity, and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You remain calm and decisive during challenging situations.
You enjoy solving problems and protecting people, assets, and operations.
You want to work to make a difference.
What It Takes
Bachelor's degree in Criminal Justice, Homeland Security, Emergency Management, Security Management, Business, Public Administration, or a related field and
15+ years of related experience
, or an equivalent combination of education and experience.
Experience coordinating security operations, incident response activities, investigations, access control programs, or critical infrastructure protection initiatives.
Strong understanding of physical security principles, risk management, emergency response, incident documentation, and security operations.
Experience working with law enforcement agencies, emergency management personnel, private security providers, or public safety organizations.
Demonstrated ability to communicate effectively with executive leadership, customers, subcontractors, project personnel, and external agencies.
Proficiency with Microsoft Office Suite.
Strong written communication, organizational, analytical, conflict resolution, and decision-making skills.
Experience supporting large construction projects, industrial facilities, mission-critical infrastructure, data centers, energy facilities, military installations, campuses, or critical infrastructure environments is preferred.
Law enforcement, investigative, public safety, military police, executive protection, corporate security, or critical infrastructure security experience is strongly preferred.
Completion of executive protection, critical incident management, risk management, or emergency response training is preferred.
Security assessment certifications, CPTED training, and involvement with professional security or intelligence organizations are preferred.
Valid driver's license with an acceptable driving record.
Ability to support a long-term site-based assignment in Cheyenne, Wyoming, while occasionally supporting security-related activities, meetings, and stakeholder engagements as required.
Join a company that powers progress. Be a part of Michels Infrastructure Solutions, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: European Union
Workplace: Remote
🌍 Remote | UTC+8 | Core collaboration hours: 1:00–7:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here.
What’s special about our payment platform:
- Built for resilience: a fault-tolerant platform where payments keep flowing even when parts of the system or external partners fail
- Integrations: international partners and domestic Philippine payment rails
- Money-movement flows: cash-in, cash-out, bill payments, loan disbursement and repayment, and more
- Platform approach: one platform serving multiple internal products and teams, with shared APIs, SDKs, and reusable building blocks
- Architecture: Kotlin/Spring Boot microservices, Kafka, relational databases, and durable workflow orchestration for long-running payment processes
- Reliability by design: idempotency, retries and timeouts toward unreliable external partners, full audit trail
- Compliance: regulated environment (BSP), with security and fraud checks built into the flow
What you’ll do:
- Develop scalable microservices on the JVM with Spring Boot, as part of a team building platform solutions for our banking product.
- Design payment services with a focus on DDD, eventual consistency, and resilience to partner and infrastructure failures.
- Work with product, QA, security, and operations to release changes under agreed engineering standards.
What you’ll own:
- Own the design, build, and maintenance of software components supporting the Core Engineering team.
- Design and evolve payment flows end to end: processing, routing, status handling, refunds/reversals.
- Integrate new payment providers, banks, and partner channels, and handle their failure modes gracefully.
- Build and maintain scalable, reliable APIs and services, and contribute to internal SDKs and frameworks that let product teams launch new payment use cases quickly and safely.
- Investigate payment incidents (stuck, duplicated, or inconsistent transactions) and make the system self-healing.
- Translate functional requirements into technical solutions and maintainable implementations.
- Contribute to code and configuration reviews.
What makes you a strong fit:
- 3+ years of software development on the JVM; good knowledge of Kotlin is an advantage
- Experience with Spring Boot in a microservice environment
- Experience with domain-driven design and eventual consistency
- Experience with payments, banking, or other transactional/financial systems (payment platforms, PSP integrations, wallets, ledgers)
- Solid understanding of idempotency, distributed transactions, retries, and timeouts in money flows
- Track record in an agile setup with continuous deployment and delivery
- Experience with containerization and orchestration in a cloud environment (Docker and Kubernetes preferred, AWS preferred)
- Experience with, and enjoyment of, continuous knowledge-sharing within the team
- Nice to have: Kafka, workflow engines, ISO 20022
What we offer:
Ownership and flexibility
- Fully remote work with core collaboration hours from 1:00 to 7:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: San Francisco, CA; Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is looking for a Staff Software Engineer to set the technical direction for key parts of our AI Developer Tools team. You will work at the intersection of AI, developer experience, and platform engineering, building the AI-powered tools and the platform that let teams across Docker prototype, deploy, and scale their own AI developer tools.
As a Staff Engineer you will own the technical design and delivery for two areas:
- AI-Powered Developer Tools. Design and build AI agents and tools that accelerate developer productivity, surface observability insights, and automate operational reviews. You will help teams adopt an AI-native way of working and speed up adoption of tools such as Claude Code and Codex. Examples include AI-powered code review and refactoring assistants, automated test generators and local environment setup tools, deployment pipeline diagnostic agents, and agents that simplify on-call work during incidents.
- Self-Service AI Developer Tools Platform. Design and build the platform infrastructure that lets product and platform teams across Docker unblock themselves by prototyping, building, and deploying their own AI developer tools. You will set the patterns and standards that let teams experiment, iterate quickly, and graduate successful prototypes into production-ready services.
You will report to the Senior Manager, AI Developer Tools, and work closely with the team's Principal engineers, engineering leadership, product engineering teams, and platform teams across Docker.
_______________________________________________________________________
WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE
You are a hands-on technical leader who works well at the intersection of AI, developer experience, and platform engineering. You have shipped production systems built on LLMs and AI agents, and you can explain what worked and what did not. You think in platforms: you design something once so that several teams can move faster. You have clear opinions about what makes a developer tool good, and sound judgment about when to build, when to integrate, and when not to do either. You are comfortable in a fast-moving AI landscape and balance technical quality with shipping iteratively. Before you design, you ask about scale, users, and constraints rather than assuming them. You lead through influence and mentorship, and the engineers around you get better because you are on the team.
_______________________________________________________________________
RESPONSIBILITIES
TECHNICAL LEADERSHIP AND ARCHITECTURE
- Set technical direction and own the architecture for AI-powered developer tools and the self-service platform within the team's roadmap
- Turn ambiguous problems into clear requirements, plans, and staged decisions. Ask about scale, users, and constraints before designing, and write down your assumptions
- Establish patterns, standards, and best practices for LLM integration, agent development, and production AI systems that the team and partner teams adopt
- Shape platform capabilities including deployment frameworks (ArgoCD/GitOps), observability integration (Grafana), security controls, and operational tooling for AI developer tools
- Design reliable, scalable infrastructure for hosting AI agents and developer tools
- Recommend AI technology choices, LLM provider strategies, and agent orchestration approaches, and make the trade-offs explicit
- Work with the Senior Manager and the team's Principal engineers to align technical decisions with business goals
SYSTEMS DESIGN AND IMPLEMENTATION
- Design, build, and operate production AI agents for developer productivity, including code review assistants, test generators, deployment diagnostics, and incident response automation
- Build self-service platform capabilities that reduce time-to-production for new AI tools from weeks to days
- Build systems that speed up adoption of AI-native development tools (Claude Code, Codex) across Docker's engineering organization
- Set and meet reliability, security, and performance standards for AI systems, including SLOs, monitoring, incident response, and cost management
- Design integrations between AI developer tools and existing developer infrastructure such as CI/CD pipelines, observability platforms, and deployment systems
- Take part in the team's on-call rotation and use what you learn to improve alerts, runbooks, and tooling
STRATEGIC IMPACT AND INNOVATION
- Evaluate emerging AI/LLM technologies, developer tooling trends, and agent frameworks, and recommend what Docker should adopt and what it should not build
- Define how we measure AI tool effectiveness, including adoption, productivity gains, and developer satisfaction
- Improve AI tool performance, cost efficiency, and developer experience through architectural improvements
- Contribute to the technical approach for hardening proven internal tools so other teams across Docker can adopt them
- Lead cross-team technical delivery, surface risks early, and work with Infrastructure, Security, and Data on shared standards
LEADERSHIP AND MENTORSHIP
- Mentor senior engineers on AI/LLM integration patterns, agent development, and platform engineering practices
- Lead design reviews and raise the quality of design and code reviews across the team
- Create reusable patterns, documentation, and architectural decision records (ADRs) that other engineers build on
- Help the team turn good individual AI-assisted engineering practice into shared workflows and controls
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 8+ years of software engineering experience, with demonstrated technical leadership on production systems at scale
- Hands-on production experience building LLM-powered applications, AI agents, or AI-assisted developer tools
- Strong understanding of LLM APIs (OpenAI, Anthropic, and others), prompt engineering, agent orchestration frameworks, and practical uses of AI in software development workflows
- Track record of designing and building scalable distributed systems and developer-facing platforms
- Production experience with cloud-native infrastructure, including Kubernetes, GitOps deployment patterns, observability systems, and CI/CD pipelines
- Proficiency in Go (preferred), Rust, Java, or Python, with strong software engineering fundamentals
- Experience designing developer tools, platform systems, or internal tools that other teams rely on
- Track record of clarifying requirements and constraints with stakeholders before committing to a design
- Track record of leading complex initiatives that crossed team boundaries, and of influencing without direct authority
- Strong product and platform judgment: you weigh business outcomes, developer experience, and technical trade-offs
- Clear written and spoken communication suited to a remote, async-first company
- Track record of mentoring other experienced engineers
- Ownership mentality with a bias for action and iterative delivery in ambiguous, fast-moving environments
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
PREFERRED
- Experience with MCP (Model Context Protocol) or similar AI agent integration standards
- Background in developer productivity, DevOps, SRE, or platform engineering
- Contributions to open source AI tools, developer tooling, or platform engineering projects
- Experience evolving an internal platform or tool into a widely adopted, production-grade service
- Knowledge of security, compliance, and operational practices for production AI systems
- Experience with infrastructure-as-code (Terraform, Pulumi) and major cloud platforms (AWS, GCP, Azure)
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Build context on Docker's current AI and developer tooling landscape, including existing AI experiments, LLM provider relationships, and architecture decisions to date
- Meet the Senior Manager, the team's Principal engineers, engineering leadership, and key stakeholders in product engineering to understand needs, pain points, and constraints
- Review existing AI tool prototypes and internal experiments to learn what is working and what is not
- Get hands-on with the team's services and ship a useful production change
- Shadow on-call and learn the operational profile of the team's services
- Work with the Senior Manager to agree on initial technical priorities
FIRST 90 DAYS
- Lead the technical framing and delivery plan for one significant problem, from requirements through to production
- Document the architecture, technology choices, and integration patterns for that work, including ADRs
- Ship a production AI developer tool that sets patterns the team can reuse (for example an AI-powered code review agent, a deployment diagnostic agent, or an on-call assistant)
- Contribute to the technical foundations of the self-service platform: deployment pipeline, observability integration, security controls, and cost management
- Lead design reviews for your area of the roadmap and begin mentoring other engineers
- Take part in the on-call rotation
FIRST YEAR OUTLOOK
- Be the trusted technical lead for your area of AI Developer Tools, and a sought-after partner for teams across Docker
- Deliver at least one material outcome that spans multiple teams or systems
- Have multiple production AI tools demonstrating value across Docker's engineering organization
- Help build a self-service platform that lets multiple teams build, deploy, and operate their own AI tools with little friction
- Define and instrument how the team measures AI tool adoption, effectiveness, and developer productivity impact
- Grow other senior engineers into broader ownership, and reduce the number of decisions that depend on a small set of people
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $170,350 – $275,550 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Fort Worth, TX
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As Via's
People Operations Associate,
you will be supporting our local team in Fort Worth, and a number of Via services across Texas. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture.
This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives. Collaborating closely with Via’s core HR team, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you’ll help shape an employee experience that aligns with Via’s mission.
**NOTE: this is a 5-day a week in-person role, primarily based in our Fort Worth location with regular travel to other sites**
What You'll Do:
Own end-to-end employee lifecycle processes, including onboarding, off-boarding, pre-employment requirements, and documentation.
Manage workers’ compensation and unemployment claims, ensuring timely processing and compliance.
Serve as a trusted employee advocate, providing day-to-day support, handling inquiries and investigations, and fostering a positive, inclusive workplace culture.
Lead employee engagement and recognition initiatives to enhance overall employee experience.
Support payroll processes to ensure accuracy and compliance, administer employee benefits, including open enrollment, education, and support.
Maintain accurate employee records and ensure adherence to company policies and regulatory requirements.
Partner on recruiting efforts, including interviews, offer processes, and pre-hire screenings.
Lead sensitive employee relations matters, including terminations and required documentation.
Represent the company externally at job fairs and community events to attract talent and build brand awareness.
Act as a key liaison with local partners and vendors, supporting operational needs and strengthening relationships.
Collaborate with central HR teams to align on best practices and drive process improvements.
Who You Are:
Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role.
Experience working with unionized employee populations and understanding of collective bargaining agreements.
You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions.
Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.).
Strong interpersonal and communication skills with the ability to handle sensitive situations effectively.
Detail-oriented and highly organized with a process-driven mindset.
Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Based in the Dallas-Fort Worth area and comfortable working in person 5 days per week
Experience working with unions is a plus
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $70,000-$90,000 per year
We are proud to offer a generous and comprehensive benefits package.
Ready to join the ride?
Via is an equal opportunity employer.
Location: California
Workplace: onsite
Role Overview
We are looking for a Hardware Lab Technician to own the physical side of a large-scale robot data collection operation. You’ll keep the fleet running, build what’s next, and be the person the lab calls when something stops working. This is a hands-on role across research and low-volume production where embodiments, grippers, and camera rigs change fast—and the hardware has to keep up. Day-to-day teleoperation is handled by a dedicated operator team you support; you maintain what they run on and help ensure data quality through reliable, well-calibrated hardware.
Project Details
Location: 100% Onsite (Santa Clara, CA, US)
Employment: Full-time W-2
Shifts: Monday–Friday, 7AM - 3:30PM or 9AM - 5:30PM
Start Date: ASAP
Contract Duration: 12-month contract with possibility of extension
Rate: $40 per /hour
What You’ll Do
Build, wire, and bring up data collection stations — robot arms, multi-camera rigs, workstations, teleoperation hardware, and cable management that survives daily operator use.
Keep the fleet running: daily checks, preventive maintenance, calibration routines, and diagnosing faults on arms, hands, and sensors.
Swap and integrate end-effectors and grippers, dexterous hands, force/torque and tactile sensors, and RGB-D cameras.
Run calibration and firmware procedures across the fleet, and catch drift before it reaches the data.
Assemble and iterate prototype hardware coming out of our mechanical and electrical engineers — printed parts, off-the-shelf components, vendor-fabricated parts, and custom harnesses.
Soldering, crimping, connectorization, harness building, and PCB rework support at the bench.
Own the lab's physical state: spares and consumables inventory, parts kitting, bench and tool organization, and shipping, returns, and RMAs with vendors.
Support teleoperators on hardware issues during live collection — triage fast, fix or escalate, and get the station back up.
Document what you do. Build sheets, maintenance logs, calibration records, and hardware SOPs the next technician can follow.
Help bring up new embodiments and new stations alongside engineers and researchers.
What we need to see
3+ years hands-on technician experience in a lab, prototyping, or low-volume build environment — robotics, medical devices, aerospace, semiconductor equipment, or similar.
AS in a technical field, a relevant trade or technical certificate, or equivalent hands-on experience.
Mechanical assembly fundamentals: fasteners and torque, bearings, belts, linkages, and the ability to read CAD and mechanical drawings (Onshape, SolidWorks, or similar).
Electrical hands: soldering including basic SMD rework, crimping and connectorization, harness building, and confident use of a multimeter and oscilloscope.
Comfortable in Linux at the command line — SSH into a workstation, run a calibration script, read a log, and tell us what it said.
Experience with motors, encoders, and sensor integration, and an understanding of what a bad ground or a marginal cable does to a data stream.
Methodical and self-documenting. An undocumented fix is a future outage.
Comfortable with ambiguity and frequent change, and able to prioritize when more than one lab needs you at the same time.
Able to work on-site in Santa Clara, with flexibility on shift coverage as the labs run extended hours.
Ways to stand out from the crowd
Humanoid or bimanual platforms (Unitree, Fourier, ALOHA/ARX-class rigs) and dexterous hands.
Maintenance and calibration on collaborative or industrial arms — UR, Franka, xArm, ARX, or equivalent.
Multi-camera rig build and calibration; RealSense, ZED, or Orbbec-class depth cameras.
Running and maintaining FDM or SLA printers, and designing your own simple fixtures and adapters.
Light scripting in Python or bash to automate a repetitive bench or calibration task.
Experience in a high-throughput lab or production line where uptime or yield was a number someone tracked.
Vendor-facing experience: RMAs, lead times, and spares planning.
Job reference: #L1-CC1
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Sumsub is a platform for identity verification, KYC/AML compliance, and fraud prevention, used by fintech, crypto, gaming, and other industries.
Languages: excellent command of English; Spanish (B2–C2) will be a huge plus.
Remote work (US).
Job description.
Location: Washington, D.C.; United States
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're hiring a Head of Public Sector to build and lead ElevenLabs' government business in the US. Government agencies are moving voice and conversational AI from pilots into production for citizen services, contact centers, accessibility, training, and mission operations. You'll own how ElevenLabs shows up in that market, from strategy and pipeline through to the team that delivers the revenue.
We don't use traditional job titles at ElevenLabs. This role is equivalent in scope and seniority to a Vice President of Public Sector, with ownership of the vertical, authority to hire and structure the team, and direct access to the executive team.
You'll work closely with the executive team, Product, Engineering, Legal, and Security. You'll set the vision for how ElevenLabs serves the government, decide how the team is structured and staffed, and stay close to the largest pursuits. You'll lead from the frontline alongside your team while hiring the leaders who will take over portfolios as the business grows.
IN THIS ROLE YOU WILL
- Define and execute the go-to-market strategy across US Federal (Civilian, Defense, Intelligence), State, Local, and Education.
- Own the public sector revenue plan, forecast, and pipeline, and report on them to the executive team.
- Recruit and lead the team, including additional Account Executives, segment or regional leaders, capture and proposal support, and sales operations. You'll have the authority to shape the org.
- Lead from the frontline with your team on the largest and most complex pursuits, from first agency conversation through procurement, security review, and award.
- Shape our approach to contract vehicles and channels, including GSA Schedule, cooperative contracts, procurement vehicles, and partnerships with systems integrators and resellers.
- Build and maintain relationships with senior agency leaders, procurement officials, technical stakeholders, and the integrator and partner ecosystem.
- Work with Product, Engineering, and Security to define and prioritize what government customers require, including FedRAMP, StateRAMP, IL5, ITAR, data residency, FOCI Mitigation and sovereign or on-premise deployment. You'll bring customer and pipeline evidence to roadmap decisions.
- Work with Legal and Finance on government contracting terms, pricing, and the processes public sector sales depends on.
- Create repeatable sales processes, performance metrics, and operating rhythms so revenue becomes more predictable as the team grows.
- Partner with the Forward Deployed Engineer and Account Manager orgs so early deployments become references and expand across agencies.
- Work with Marketing on public sector messaging and content, and with government affairs and policy contacts to track regulation, funding, and procurement changes.
- Serve as the public face of ElevenLabs in the government market, at agency briefings, and industry events.
WHAT WE'RE LOOKING FOR
- 15+ years of progressive experience in technology sales or business leadership, with at least 10 years in public sector markets.
- Experience leading government sales teams, with a record of hiring and developing both individual contributors and managers.
- Proven track record of securing, large ARR strategic contracts with government agencies.
- Prior experience building a public sector business unit or equivalent leadership role at a technology company, ideally at an early or growth stage.
- Deep knowledge of federal, state, and education procurement, including funding mechanisms, acquisition vehicles such as GSA Schedule, GWACs, and IDIQs, and how buying decisions are made.
- Working knowledge of compliance and security requirements such as FedRAMP, FISMA, CMMC, IL5, ITAR and FOCI mitigation strategies.
- Experience selling cloud, AI, or other advanced technology to the government; familiarity with navigating AI trust and safety questions.
- Executive credibility with senior government officials, program leaders, and technical and security reviewers.
- An established network across agencies, systems integrators, and public sector partners.
- Comfort staying hands-on in deals while building the team and the playbook.
WHY THIS ROLE
The opportunity is to define the strategy, hire the team, and shape what we build for government, with direct support from leadership and a company growing as fast as ElevenLabs.
LOCATION
While we operate as a remote-first company, there is a strong preference for this role to be based in Washington DC.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote; United States; New York; San Francisco
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs’ growth across Financial Services: the banks, credit unions, insurers, lenders, and wealth managers people trust with their money, their families, and their futures. These institutions win or lose on trust and service at massive scale, under some of the most demanding regulatory standards anywhere. Their customers increasingly expect to talk, not type, whether they’re checking a balance, disputing a charge, filing a claim, or asking about a loan.
Our ideal candidate learns fast, closes well from a warm introduction, and is passionate about AI voice technology. You’ll act as a strategic partner to institutions reimagining how they serve, sell to, and sound to their customers, safely and at scale.
In this role you will:
- Focus on prospecting and landing net-new customers to expand the market footprint that ElevenLabs has in the financial services industry.
- Be able to balance a diverse pipeline of large financial institutions who require white glove experience with medium sized regional clients who require speed to close
- Identify where conversational AI can drive growth, automation, or cost efficiency in customer-facing and internal workflows. Our public use cases include account inquiries, payment support, fraud triage, loan origination, claims processing, collections, and compliance verification. Others include caller verification, onboarding, policy servicing and renewals, and contact center coaching
- Stay current on the conversational AI landscape, including competitive solutions, build-vs-buy dynamics, and emerging trends in AI governance and model risk
- Develop and execute account strategies across the whole buying group (CX and Contact Center Operations, Digital and Product, Technology, and Risk, Compliance, Legal, and InfoSec), landing with one high-impact use case and expanding across lines of business
- Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage a successful Proof of Value, guide customers through model-risk, security, and architecture review, and set them up to scale in production
- Partner closely with Legal teams to drive strategic, fast-moving negotiations
- Serve as a trusted advisor on generative AI and voice, and share what you learn in the field to sharpen our Financial Services positioning, messaging, and references
Requirements
- At least 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
- Financial services experience (banks, credit unions, insurers, lenders, payments) is preferred but not required. We weigh demonstrated adaptability and fast ramp in a new industry heavily
- Proven success closing [six- and seven-figure] deals and managing complex, multi-stakeholder sales cycles
- Proven ability to take a warm introduction through discovery, Proof of Value, and procurement to close
- Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, digital), and to risk and compliance gatekeepers, translating complex technology into business value
- Adept at deeply understanding a customer’s business and translating ElevenLabs’ capabilities into solutions that deliver against their needs
- Proficient in enterprise procurement, security review, and legal processes, including regulated-industry vendor risk, model risk, and data protection reviews, and able to work autonomously as a cross-functional partner
- Strong executive presence, the ability to build relationships with senior executives, and willingness to travel frequently for onsite client visits and conferences
- High EQ, self-aware, and curious. Low ego and hands-on, comfortable running your own prospecting and deals
- Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly
- Passion for voice and conversational AI and how it can unlock transformative value for customers
Location
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
#LI-REMOTE
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Colombia
Internal Control makes sure that the way the company works is defined, followed and documented. The area works on two fronts. As second line of defense, it independently assesses whether controls across the company operate as designed, under the COSO 2013 framework and SFC standards. As process owner, it runs process management, normative documentation and corporate document management, which together hold the evidence of how the company operates.
Challenges that await you:
Bringing consistency to documents produced by different areas, each with its own format, coding and versioning habits, without disrupting the teams that use them every day.
Applying archival discipline in a fully digital environment. Almost all of Plata’s documentation is electronic, so classification, retention and preservation have to work through repositories, metadata, permissions and integrity controls.
Working against deadlines set by others. When the SFC, a court or an auditor requests information, the response time is fixed and the document has to be found in its correct version.
Managing the line between keeping and deleting. Holding a document beyond its retention period creates exposure under data protection law, and deleting it early creates regulatory risk. You will manage that line series by series.
Influencing without authority. Most of the documents you will govern are produced by Legal, Compliance, Risk, Product and Technology. Getting those teams to follow a classification and versioning discipline takes as much persuasion as technique.
What makes you a great fit:
Bachelor's degree in Ciencias de la Información, Bibliotecología, Archivística, Sistemas de Información y Documentación or a related programme. We will also consider a related degree combined with a certification or demonstrable experience building classification schemes and retention schedules.
1+ years of experience in document management, records management or institutional archives, including at least one instrument you built or substantially reworked yourself.
Working knowledge of Colombian archival methodology, including Ley 594 de 2000 and Acuerdo 004 de 2019 of the Archivo General de la Nación, and the judgement to adapt it to a private entity supervised by the SFC, where retention periods come from financial, commercial and data protection law.
Hands on experience with at least one electronic document or content management platform such as SharePoint, Google Workspace, Alfresco, M Files, OnBase, DocuWare, Athento or Confluence, including permissions, metadata and version control.
Advanced Excel for inventories and retention schedules.
Advanced English, B2 or higher. You will work with documentation, systems and counterparts in English on a regular basis.
Ability to read a regulation and turn it into a rule that someone else can follow, written in clear Spanish.
Valued: experience in regulated financial institutions, knowledge of ISO 15489 (records management) and ISO 30301 (records management systems), and experience supporting audits and regulatory inspections.
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions.
Honest Feedback:
valuing open, transparent communication.
Supportive Team:
a strong, collaborative community.
Celebrating Achievements:
recognizing our wins together.
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances.
Location: Berlin Office
Workplace: Hybrid
About the role
Banks and fintechs use Taktile to automate critical decisions, like credit, fraud, and compliance, in real time.
We're building the infrastructure that makes financial institutions truly AI-native, and we've partnered with the Hasso Plattner Institute (HPI), a leading computer science institute in Europe, to offer a dedicated opportunity designed only for HPI students.
Starting in April 2027, you'll join one of our engineering teams for 6 months in Berlin and ship real features, with experienced engineers mentoring you along the way. Several HPI alumni already work here, from early-career engineers to senior engineers leading major parts of our product.
This program is tailored for Computer Science students eager to gain hands-on industry experience while building the foundations for a world-class engineering career.
If you have strong engineering fundamentals and want to grow fast in a team where what you build reaches customers soon after you ship it, we'd love to hear from you.
WHAT YOU'LL DO
- Depending on your final team, either work on backend components written in Python / FastAPI, hosted on an AWS serverless architecture, or work on React/Typescript front-end components, or a combination of both!
- Engage actively in team rituals such as daily syncs, planning sessions, demos, and technical deep-dive discussions.
- Grow as an individual and accelerate your career by learning from our experienced team, contributing to a foundational layer of the product, and joining cross-team learning groups.
REQUIREMENTS:
- Taktile is a hybrid company that requires working 3 days/week from our Berlin HQ in Germany.
- Fluency in English, both written and spoken, is essential as we operate in a remote environment requiring clear and effective communication.
- Strong engineering fundamentals with a passion for simplicity and precision.
- Availability for a 6-month full-time internship.
REQUIRED EXPERIENCE
- Fantastic Computer Science fundamentals. Data structures, algorithms, networking, distributed systems, databases, and everything in between!
IDEAL, BUT NOT REQUIRED
- Exposure to AWS, especially Lambda.
- Experience with frontend development - React or similar frameworks.
OUR OFFER
- Work with colleagues who lift you up, challenge you, celebrate you, and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a MacBook Pro as well as cutting-edge hardware.
OUR STANCE
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism, and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
ABOUT TAKTILE
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents.
With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.
Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
Through this exclusive partnership with Taktile, HPI students have the unique opportunity to gain industry experience in a high-growth startup environment while continuing their education among some of Europe’s brightest technical minds.
ABOUT YOUR EMPLOYMENT.
Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
YOUR PRIVACY
Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
HOW WE USE YOUR DATA
We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
LEGAL BASIS (EU/UK APPLICANTS)
We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
RETENTION
If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
YOUR RIGHTS
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
AUTOMATED DECISION-MAKING
We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
INTERNATIONAL TRANSFERS
Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com http://taktile.com
Responsibilities:
— Manage the installation, configuration, and upgrading of SAP systems, including SAP HANA, ECC, and S/4HANA, ensuring adherence to best practices and compliance requirements.
— Monitor system performance and proactively optimize SAP applications and databases to ensure optimal resource utilization and reliability.
— Conduct regular system maintenance activities, including backups, patching, and system refreshes, to maintain system integrity and availability.
— Develop and document system procedures, operational guidelines, and best practices to enhance team efficiency and knowledge sharing.
— Collaborate with cross-functional teams to support SAP project implementations, enhancements, and integrations with other systems.
Required and Preferred Qualifications:
Required:
— 4+ years of experience in SAP Basis administration, with a strong focus on HANA and S/4HANA environments.
— Experience with SAP components, including transport management, client administration, and performance tuning.
— Experience in managing SAP systems on both Unix/Linux and Windows platforms.
— B2 English
Preferred:
— Experience with SAP BTP, including SAP Workzone, SAP Integration Suite, SAP IPS, Cloud Identity
— Relevant SAP certifications (e.g., SAP Certified Technology Associate).
— Familiarity with cloud-based SAP solutions and working with cloud environments AWS and etc
— In-depth knowledge of SSO technologies
— Familiarity with SAP BO and Data Services
— Proficiency with Linux and Linux Clusters
— Experience with SAP Solution Manager for monitoring and managing SAP landscapes.
Technical Skills and Relevant Technologies:
— Strong understanding of SAP NetWeaver, SAP HANA, and database technologies (e.g., Oracle, SQL Server).
— Experience with performance monitoring and tuning tools such as SAP EarlyWatch or third-party monitoring solutions.
Location: Frankfurt region
Via hat die Mission, Mobilität auf der ganzen Welt zu verbessern. Von der Optimierung des täglichen Arbeitswegs einer einzelnen Person bis hin zur Verringerung des ökologischen Fußabdrucks der Menschheit – wir haben große Ziele.
Als
Hub Manager (m/w/d)
im Operations-Team von Via bist Du die treibende Kraft, die unsere Services für die Menschen, die auf sie angewiesen sind, zuverlässig am Laufen hält. Dies ist eine Rolle mit hoher Eigenverantwortung und direktem Bezug zum operativen Geschäft, in der Du das Tagesgeschäft unserer
On-Demand-RMV-Services
im Großraum Frankfurt leitest, Herausforderungen in Echtzeit löst und sicherstellst, dass unsere Fahrgäste sicher und zuverlässig befördert werden.
Ein wichtiger Teil der Rolle ist die Optimierung unseres Field-Teams und Services: Du nutzt Daten, um operative Fragen schnell zu beantworten, Potenziale zu identifizieren, Prozesse zu verbessern und KI- sowie Automatisierungsprojekte zu leiten. Du hast die einzigartige Möglichkeit, operatives Tagesgeschäft mit Innovation zu verbinden und die Zukunft der On-Demand-Personenbeförderung in der Region aktiv mitzugestalten.
Diese Rolle ist im Großraum Frankfurt angesiedelt - wir erwarten, dass Du mindestens 3 Tage pro Woche vor Ort bist.
Deine Aufgaben:
Du führst das tägliche operative Geschäft und sorgst für sicheren, zuverlässigen und barrierefreien Transport für unsere Fahrgäste.
Du treibst die kontinuierliche Optimierung von Field-Team und Service voran – durch Daten, Technologie, KI und Automatisierung, inklusive der Leitung von KI-Projekten von der Idee bis zur Umsetzung.
Du triffst Echtzeit-Entscheidungen zu Fuhrpark, Fahrerverfügbarkeit, Compliance, Fahrgastbedürfnissen und unerwarteten Problemen – und nutzt Daten, um Probleme schnell zu diagnostizieren und den Service am Laufen zu halten.
Du begleitest und unterstützt unser Fahrpersonal, baust starke Beziehungen auf und identifizierst Möglichkeiten zur Verbesserung der Team-Performance.
Du wandelst Feedback von Fahrgästen und Community in konkrete Verbesserungen um, indem du mithilfe von Daten Muster erkennst und Ursachen angehst.
Du bist das Bindeglied zwischen Via's Partnern, Fahrpersonal und zentralen Via-Teams, ziehst schnell Daten heran, um Fragen zu beantworten, Probleme zu lösen und Verbesserungen voranzutreiben.
Das bringst Du mit:
Du bringst operative Erfahrung im Personalmanagement, in der Logistik, im Kundenservice oder anderen prozessorientierten Tätigkeitsfeldern mit.
Du bist beziehungsorientiert und ein starker Kommunikator, der Vertrauen zu Fahrpersonal, Fahrgästen, Teamkolleg:innen und städtischen Partnern aufbaut und auf jeder Ebene den richtigen Ton trifft.
Du bist hands-on und proaktiv, übernimmst gerne Verantwortung für Mitarbeitende, bist gerne im operativen Geschäft unterwegs und löst Probleme dort, wo sie entstehen – auch unter Druck.
Du arbeitest datengetrieben, strukturiert und digital versiert, nutzt Analyse- und KI-Tools, um Probleme zu lösen, effektiv zu priorisieren und unsere Services zu verbessern.
Du denkst taktisch wie strategisch, kannst Probleme in Echtzeit lösen und gleichzeitig vorausschauend Lösungen entwickeln, die ein erneutes Auftreten verhindern.
Du verfügst über Sprachkenntnisse in Deutsch und Englisch auf mindestens C1-Niveau.
Du hast einen gültigen deutschen Führerschein der Klasse B.
Vergütung & Benefits:
Gehaltsspanne: zwischen 45.000 und 55.000 € pro Jahr
Ein internationales Team, das für sozialen Nutzen steht
Betriebliche Altersvorsorge (bAV) mit 20 % Arbeitgeberzuschuss
Mitgliedschaft im Urban Sports Club
30 Urlaubstage pro Jahr
Es gab noch nie einen spannenderen Zeitpunkt, um an der Spitze der öffentlichen Mobilität zu stehen.
Bereit für die Fahrt?
Wir wertschätzen Vielfalt und begrüßen alle Bewerbungen unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität.
Location: Frankfurt region
Via has the mission to improve transportation and mobility around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Hub Manager
on Via’s Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our
on-demand RMV services
across the greater Frankfurt area, tackle real-time challenges, drive optimization, and ensure our riders are transported safely and reliably.
A big part of the role is optimizing how our field team and service operate: using data to quickly answer operational questions, identify opportunities, improve processes, and lead AI and automation projects. You’ll have a unique opportunity to combine hands-on operations with innovation and help shape the future of on-demand passenger transportation in the region.
This role is based in the greater Frankfurt area, with the expectation that you will be on-site at least 3 days per week
What You’ll Do:
Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders.
Drive continuous optimization across the field team and service, leveraging data, technology, AI, and automation — including leading AI projects from idea to implementation.
Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues — using data to quickly diagnose problems and keep service running smoothly.
Guide and support drivers, building strong relationships and identifying opportunities to improve field team performance.
Turn rider and community feedback into actionable improvements, using data to spot patterns and address root causes.
Act as the bridge between Via's partners, drivers, and Via central teams, quickly pulling data to answer questions, solve problems, and drive improvements.
Who You Are:
Operationally experienced
in people management, logistics, customer service, or other process-oriented work.
Relationship-oriented
and a strong communicator, able to build trust with drivers, riders, teammates, and city partners and find the right tone at every level.
Hands-on and proactive
, comfortable taking responsibility for employees, being in the field, and solving problems where they happen — even under pressure.
Data-driven, structured, and digitally savvy,
using analytics and AI tools to solve problems, prioritize effectively, and improve our services.
Tactical and strategic
, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring.
You have a proficiency level of at least C1 in both German and English.
You have a valid drivers license in Germany, class B.
What We Offer:
Base salary range: €45-55k. Final salary will be determined by the candidate’s experience, knowledge, and skills
An international team, who stands for social impact
Company pension scheme (bAV) with a 20% employer contribution
Urban Sports Club membership
30 days of vacation per year
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Frankfurt region
Via hat die Mission, Mobilität auf der ganzen Welt zu verbessern. Von der Optimierung des täglichen Arbeitswegs einer einzelnen Person bis hin zur Verringerung des ökologischen Fußabdrucks der Menschheit – wir haben große Ziele.
Als
City Operations Manager (m/w/d)
im Operations-Team von Via bist Du die treibende Kraft, die unsere Services für die Menschen, die auf sie angewiesen sind, zuverlässig am Laufen hält. Dies ist eine Rolle mit hoher Eigenverantwortung und direktem Bezug zum operativen Geschäft, in der Du das Tagesgeschäft unserer
On-Demand-RMV-Services
im Großraum Frankfurt leitest, Herausforderungen in Echtzeit löst und sicherstellst, dass unsere Fahrgäste sicher und zuverlässig befördert werden.
Ein wichtiger Teil der Rolle ist die Optimierung unseres Field-Teams und Services: Du nutzt Daten, um operative Fragen schnell zu beantworten, Potenziale zu identifizieren, Prozesse zu verbessern und KI- sowie Automatisierungsprojekte zu leiten. Du hast die einzigartige Möglichkeit, operatives Tagesgeschäft mit Innovation zu verbinden und die Zukunft der On-Demand-Personenbeförderung in der Region aktiv mitzugestalten.
Diese Rolle ist im Großraum Frankfurt angesiedelt - wir erwarten, dass Du mindestens 3 Tage pro Woche vor Ort bist.
Deine Aufgaben:
Du führst das tägliche operative Geschäft und sorgst für sicheren, zuverlässigen und barrierefreien Transport für unsere Fahrgäste.
Du treibst die kontinuierliche Optimierung von Field-Team und Service voran – durch Daten, Technologie, KI und Automatisierung, inklusive der Leitung von KI-Projekten von der Idee bis zur Umsetzung.
Du triffst Echtzeit-Entscheidungen zu Fuhrpark, Fahrerverfügbarkeit, Compliance, Fahrgastbedürfnissen und unerwarteten Problemen – und nutzt Daten, um Probleme schnell zu diagnostizieren und den Service am Laufen zu halten.
Du begleitest und unterstützt unser Fahrpersonal, baust starke Beziehungen auf und identifizierst Möglichkeiten zur Verbesserung der Team-Performance.
Du wandelst Feedback von Fahrgästen und Community in konkrete Verbesserungen um, indem du mithilfe von Daten Muster erkennst und Ursachen angehst.
Du bist das Bindeglied zwischen Via's Partnern, Fahrpersonal und zentralen Via-Teams, ziehst schnell Daten heran, um Fragen zu beantworten, Probleme zu lösen und Verbesserungen voranzutreiben.
Das bringst Du mit:
Du bringst operative Erfahrung im Personalmanagement, in der Logistik, im Kundenservice oder anderen prozessorientierten Tätigkeitsfeldern mit.
Du bist beziehungsorientiert und ein starker Kommunikator, der Vertrauen zu Fahrpersonal, Fahrgästen, Teamkolleg:innen und städtischen Partnern aufbaut und auf jeder Ebene den richtigen Ton trifft.
Du bist hands-on und proaktiv, übernimmst gerne Verantwortung für Mitarbeitende, bist gerne im operativen Geschäft unterwegs und löst Probleme dort, wo sie entstehen – auch unter Druck.
Du arbeitest datengetrieben, strukturiert und digital versiert, nutzt Analyse- und KI-Tools, um Probleme zu lösen, effektiv zu priorisieren und unsere Services zu verbessern.
Du denkst taktisch wie strategisch, kannst Probleme in Echtzeit lösen und gleichzeitig vorausschauend Lösungen entwickeln, die ein erneutes Auftreten verhindern.
Du verfügst über Sprachkenntnisse in Deutsch und Englisch auf mindestens C1-Niveau.
Du hast einen gültigen deutschen Führerschein der Klasse B.
Vergütung & Benefits:
Gehaltsspanne: zwischen 45.000 und 55.000 € pro Jahr
Ein internationales Team, das für sozialen Nutzen steht
Betriebliche Altersvorsorge (bAV) mit 20 % Arbeitgeberzuschuss
Mitgliedschaft im Urban Sports Club
30 Urlaubstage pro Jahr
Es gab noch nie einen spannenderen Zeitpunkt, um an der Spitze der öffentlichen Mobilität zu stehen.
Bereit für die Fahrt?
Wir wertschätzen Vielfalt und begrüßen alle Bewerbungen unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität.
Location: Frankfurt region
Via has the mission to improve transportation and mobility around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
City Operations Manager
on Via’s Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our
on-demand RMV services
across the greater Frankfurt area, tackle real-time challenges, drive optimization, and ensure our riders are transported safely and reliably.
A big part of the role is optimizing how our field team and service operate: using data to quickly answer operational questions, identify opportunities, improve processes, and lead AI and automation projects. You’ll have a unique opportunity to combine hands-on operations with innovation and help shape the future of on-demand passenger transportation in the region.
This role is based in the greater Frankfurt area, with the expectation that you will be on-site at least 3 days per week
What You’ll Do:
Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders.
Drive continuous optimization across the field team and service, leveraging data, technology, AI, and automation — including leading AI projects from idea to implementation.
Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues — using data to quickly diagnose problems and keep service running smoothly.
Guide and support drivers, building strong relationships and identifying opportunities to improve field team performance.
Turn rider and community feedback into actionable improvements, using data to spot patterns and address root causes.
Act as the bridge between Via's partners, drivers, and Via central teams, quickly pulling data to answer questions, solve problems, and drive improvements.
Who You Are:
Operationally experienced
in people management, logistics, customer service, or other process-oriented work.
Relationship-oriented
and a strong communicator, able to build trust with drivers, riders, teammates, and city partners and find the right tone at every level.
Hands-on and proactive
, comfortable taking responsibility for employees, being in the field, and solving problems where they happen — even under pressure.
Data-driven, structured, and digitally savvy,
using analytics and AI tools to solve problems, prioritize effectively, and improve our services.
Tactical and strategic
, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring.
You have a proficiency level of at least C1 in both German and English.
You have a valid drivers license in Germany, class B.
What We Offer:
Base salary range: €45-55k. Final salary will be determined by the candidate’s experience, knowledge, and skills
An international team, who stands for social impact
Company pension scheme (bAV) with a 20% employer contribution
Urban Sports Club membership
30 days of vacation per year
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Frankfurt region
Via hat die Mission, Mobilität auf der ganzen Welt zu verbessern. Von der Optimierung des täglichen Arbeitswegs einer einzelnen Person bis hin zur Verringerung des ökologischen Fußabdrucks der Menschheit – wir haben große Ziele.
Als
Field Manager (m/w/d)
im Operations-Team von Via bist Du die treibende Kraft, die unsere Services für die Menschen, die auf sie angewiesen sind, zuverlässig am Laufen hält. Dies ist eine Rolle mit hoher Eigenverantwortung und direktem Bezug zum operativen Geschäft, in der Du das Tagesgeschäft unserer
On-Demand-RMV-Services
im Großraum Frankfurt leitest, Herausforderungen in Echtzeit löst und sicherstellst, dass unsere Fahrgäste sicher und zuverlässig befördert werden.
Ein wichtiger Teil der Rolle ist die Optimierung unseres Field-Teams und Services: Du nutzt Daten, um operative Fragen schnell zu beantworten, Potenziale zu identifizieren, Prozesse zu verbessern und KI- sowie Automatisierungsprojekte zu leiten. Du hast die einzigartige Möglichkeit, operatives Tagesgeschäft mit Innovation zu verbinden und die Zukunft der On-Demand-Personenbeförderung in der Region aktiv mitzugestalten.
Diese Rolle ist im Großraum Frankfurt angesiedelt - wir erwarten, dass Du mindestens 3 Tage pro Woche vor Ort bist.
Deine Aufgaben:
Du führst das tägliche operative Geschäft und sorgst für sicheren, zuverlässigen und barrierefreien Transport für unsere Fahrgäste.
Du treibst die kontinuierliche Optimierung von Field-Team und Service voran – durch Daten, Technologie, KI und Automatisierung, inklusive der Leitung von KI-Projekten von der Idee bis zur Umsetzung.
Du triffst Echtzeit-Entscheidungen zu Fuhrpark, Fahrerverfügbarkeit, Compliance, Fahrgastbedürfnissen und unerwarteten Problemen – und nutzt Daten, um Probleme schnell zu diagnostizieren und den Service am Laufen zu halten.
Du begleitest und unterstützt unser Fahrpersonal, baust starke Beziehungen auf und identifizierst Möglichkeiten zur Verbesserung der Team-Performance.
Du wandelst Feedback von Fahrgästen und Community in konkrete Verbesserungen um, indem du mithilfe von Daten Muster erkennst und Ursachen angehst.
Du bist das Bindeglied zwischen Via's Partnern, Fahrpersonal und zentralen Via-Teams, ziehst schnell Daten heran, um Fragen zu beantworten, Probleme zu lösen und Verbesserungen voranzutreiben.
Das bringst Du mit:
Du bringst operative Erfahrung im Personalmanagement, in der Logistik, im Kundenservice oder anderen prozessorientierten Tätigkeitsfeldern mit.
Du bist beziehungsorientiert und ein starker Kommunikator, der Vertrauen zu Fahrpersonal, Fahrgästen, Teamkolleg:innen und städtischen Partnern aufbaut und auf jeder Ebene den richtigen Ton trifft.
Du bist hands-on und proaktiv, übernimmst gerne Verantwortung für Mitarbeitende, bist gerne im operativen Geschäft unterwegs und löst Probleme dort, wo sie entstehen – auch unter Druck.
Du arbeitest datengetrieben, strukturiert und digital versiert, nutzt Analyse- und KI-Tools, um Probleme zu lösen, effektiv zu priorisieren und unsere Services zu verbessern.
Du denkst taktisch wie strategisch, kannst Probleme in Echtzeit lösen und gleichzeitig vorausschauend Lösungen entwickeln, die ein erneutes Auftreten verhindern.
Du verfügst über Sprachkenntnisse in Deutsch und Englisch auf mindestens C1-Niveau.
Du hast einen gültigen deutschen Führerschein der Klasse B.
Vergütung & Benefits:
Gehaltsspanne: zwischen 45.000 und 55.000 € pro Jahr
Ein internationales Team, das für sozialen Nutzen steht
Betriebliche Altersvorsorge (bAV) mit 20 % Arbeitgeberzuschuss
Mitgliedschaft im Urban Sports Club
30 Urlaubstage pro Jahr
Es gab noch nie einen spannenderen Zeitpunkt, um an der Spitze der öffentlichen Mobilität zu stehen.
Bereit für die Fahrt?
Wir wertschätzen Vielfalt und begrüßen alle Bewerbungen unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität.
Location: Bangalore, India; Medellín, Colombia; Buenos Aires, Argentina; Guadalajara, Mexico; Lahore, Pakistan
Workplace: fully
We are seeking a meticulous and proactive
Quality Assurance Engineer
with significant experience in the trucking industry to join our remote team.
Our company utilizes
React and Django frameworks
built on top of
GCP
. Basic technical knowledge is required, and you will be expected to review work primarily via
Git GUI
.
The ideal candidate will have a deep understanding of
trucking operations
and a passion for ensuring the highest quality of our software products. While extensive tech experience is not required, a willingness to learn and adapt to new tools and technologies is essential.
Responsibilities:
Develop, implement, and maintain comprehensive
test plans
and
test cases
based on trucking industry knowledge.
Execute
manual testing
for
web and mobile applications
, focusing on real-world trucking scenarios.
Identify, document, and track software
defects
and inconsistencies.
Collaborate closely with the
development team
to provide timely feedback based on industry expertise.
Perform
regression testing
to ensure existing functionality is not compromised by new features or bug fixes.
Analyze
test results
, report on
testing progress
and outcomes, and suggest improvements.
Continuously improve testing
processes
,
tools
, and
methodologies
.
Participate in
code reviews
and provide feedback from a QA perspective.
Ensure compliance with
industry standards
and best practices in QA.
Requirements:
Significant experience in the
trucking industry
, with a deep understanding of
operations
,
logistics
, and
safety
.
Basic understanding of
software QA methodologies
,
tools
, and
processes
.
Willingness to learn and adapt to new
testing frameworks
and tools.
Strong attention to
detail
and
problem-solving skills
.
Excellent
communication skills
and the ability to work effectively in a
remote team
.
Familiarity with
Agile development
processes is a plus.
Basic knowledge of
SQL
and
scripting
is a plus.
УдалённоRemote; United States; New York; San Francisco; This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required