Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp's Mid-Market Customer Activation Managers don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own a book of ~45 mid-market customers, responsible for driving genuine workflow transformation — not just onboarding completion
What You'll do
1. Lead mid-market customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes
2. Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line
3. Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI — not just product usage metric
4. Run stakeholder management across multiple layers of a customer org, including finance leadership relationships you own independently
5. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
6. Help customers understand and adopt Ramp's agentic finance capabilities — positioning new workflows not as features, but as fundamental changes to how their finance team operates
7. Partner with Account Executives and Technical Consulting to deliver seamless implementations and expand Ramp's footprint within accounts
8. Bring customer insight back to Product — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
What You'll Need
- 5+ years of customer-facing experience in customer success, consulting, or implementations with a proven, consistent track record of driving customer outcomes and exceeding goals
- Demonstrated ability to drive workflow adoption inside organizations, navigate real resistance from real stakeholders, and produce measurable results; finance or fintech context is a plus but not required
- AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring
- Ability to communicate Ramp's impact in financial terms — walking a controller through the business case for a workflow change, connecting implementation milestones to P&L outcomes, and running executive updates that land with finance leaders
- Technical acumen to hold your own in conversations with Product and Engineering on integrations, APIs, and workflow architecture; credibility in technical conversations earns you a seat at the table with the full customer stakeholder group
- Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS or FinTech companies
- Strong collaboration and influencing skills across Sales, Product, Operations, and other GTM teams
Nice to Haves
1. Experience helping customers adopt AI-powered or agentic workflows at scale; understanding of what friction looks like in practice and what makes transformation stick
2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows
3. Demonstrated commercial impact — expansion, retention, or time-to-value outcomes with specific metrics attached
4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture
5. Management consulting background with structured problem-solving, client management, and the ability to turn ambiguity into a plan
6. High-growth or startup experience with comfort operating in ambiguity and rapid change
For candidates located in NYC or SF, the pay range for this role is $128,000 - $176,000. For candidates located in all other locations, the pay range for this role is $115,000- $158,300.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридmiddleNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re looking for a strategic and operationally rigorous Senior Manager, Head of Talent Operations to lead and scale the engine behind our recruiting organization. You will lead a team of 4 Talent Operations professionals and oversee the operational backbone supporting our ~40-person recruiting team, which is growing rapidly in scale and complexity across functions and globally.
This role owns and strengthens core recruiting infrastructure — including interview scheduling and operations, headcount governance, tech stack strategy, interviewer enablement, compliance, and candidate experience — ensuring our systems are efficient, scalable, and built for continued growth. This is a highly cross-functional leadership role requiring strong systems thinking and execution rigor.
WHAT YOU'LL DO
- Talent Operations Leadership
- Lead, coach, and develop a team of four Talent Operations professionals.
- Drive prioritization, operational rigor, and scalable infrastructure to support a 40+ recruiter organization.
- Be hands on where needed to continue to shape and grow this critical function.
- Recruiting Technology Strategy & Ownership
- Own the full recruiting tech stack (ATS, scheduling tools, sourcing tools, CRM, interview tools, etc.).
- Partner with Tech Enablement to drive system implementation, integration, automation, and optimization.
- Evaluate and implement new tools as the organization scales.
- Oversee and evolve the internal recruiting “help desk” into a scalable, automated support function.
- Headcount Planning & Governance
- Own execution and operational tracking of the company’s headcount plan in partnership with finance.
- Build systems to monitor hiring progress, recruiter capacity, and forecasting.
- Interview Operations & Scheduling
- Own end-to-end interview operations, including scheduling infrastructure.
- Build scalable processes and tooling to support high-volume, complex hiring.
- Ensure a seamless and efficient experience for candidates, recruiters, and interviewers.
- Programs & Experience (Interviewer Enablement, Referrals, Candidate Experience)
- Own and scale core recruiting programs, including interviewer enablement, referrals, and candidate experience, ensuring they drive hiring excellence at scale.
- Define success metrics and lead ongoing optimization to improve quality of hire, engagement, and overall recruiting performance.
- Compliance & Global Hiring Expansion
- Ensure recruiting processes meet compliance requirements across jurisdictions.
- Partner with People Ops & Legal to support international hiring expansion.
WHAT YOU NEED
- 8+ years of relevant operations experience; 3+ years in talent/recruiting operations a plus.
- 3+ years of experience managing high-performing teams.
- Experience supporting a large, complex recruiting organization (30+ recruiters preferred).
- Strong headcount planning, workforce planning, and reporting experience.
- Demonstrated experience building scalable processes in high-growth environments.
- Strong project management skills with the ability to manage multiple high-impact initiatives simultaneously.
- Experience supporting global hiring and multi-jurisdiction compliance.
- Data-driven decision maker with strong analytical capabilities.
- Exceptional cross-functional communication and stakeholder management skills.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a skilled and proactive Digital Marketing Executive to manage and optimise digital campaigns for multiple clients. You will be responsible for SEO, Google Maps marketing, campaign setup, performance tracking, and improving conversions. This is a hands-on, fully remote role suited for someone with strong technical knowledge in analytics and digital marketing who can work independently and deliver measurable results.
Key Responsibilities
Plan, execute, and manage multi-channel digital marketing campaigns
Lead end-to-end project management for client accounts
Develop and implement SEO strategies (on-page, technical, and local SEO)
Improve Google Maps rankings and optimise Google Business Profiles
Set up tracking systems using Google Analytics and Google Tag Manager
Monitor performance metrics and increase conversions through data-driven optimisation
Build and manage WordPress websites with a focus on SEO and UX
Create and refine digital marketing strategies aligned with client KPIs
Use GoHighLevel and Instantly for campaign management and automation
Generate performance reports and provide strategic insights to clients
Continuously test, optimise, and scale marketing initiatives
Requirements
Proven experience in a Digital Marketing Executive or similar remote digital marketing role
Strong expertise in SEO (technical, on-page, off-page, and local SEO)
Solid experience with Google Maps marketing and local search optimisation
Strong understanding of Google Analytics and Google Tag Manager, including conversion tracking setup
Experience improving website traffic, rankings, and conversion rates
Proficiency in WordPress website management and optimisation
Experience using GoHighLevel and/or Instantly for campaign management and outreach
Strong analytical skills with the ability to interpret data and generate actionable insights
Good Excel skills for reporting and performance tracking
Strong project management and organisational skills
Excellent written and verbal communication skills
Self-starter with the ability to work independently and take initiative in a remote environment
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: New York, New York
Workplace: hybrid
About the Company
CertiK is the largest blockchain security auditor and provides a comprehensive suite of tools to secure the industry at scale. To date, CertiK has worked with over 4,900 Enterprise clients, secured over $557 billion worth of digital assets, and has detected over 18,000 vulnerabilities in blockchain code. Our clients include leading projects such as OKX, Tether, Ripple, and Pancakeswap. Our investors include top VCs like Tiger Global, Coatue Management, Shunwei Capital and Hillhouse Capital as well as industry leaders like Coinbase Ventures and Binance.
Investors = Insight Partners, Sequoia, Tiger Global, Coatue Management, Lightspeed, Advent International, SoftBank, Hillhouse Capital, Goldman Sachs, Shunwei Capital, IDG Capital, Wing, Legend Star, Danhua Capital and other investors.
The Role
Represent CertiK at local blockchain meetups. Attend weekly crypto events, network with builders and founders, and introduce CertiK's security services when opportunities arise.
You'll also gain: Industry experience in blockchain security and BD, direct mentorship from CertiK's partnerships team, networking with local crypto founders and VCs, and a strong resume addition with potential pipeline to full-time roles at CertiK.
Responsibilities
Attend one local blockchain meetup per week
Build relationships with developers, founders, and community members
Identify business opportunities and make warm introductions to CertiK's BD team
Time commitment:5 hours per week
Requirements
Active in local blockchain meetups or willing to become a regular attendee
Comfortable networking with new people
Prior knowledge of Crypto & DeFi
Time Commitment: 5 hours per week
Compensation: $1,000 USD per month
#blockchain
#startups
#hiring
CertiK accepts applications for this position on an ongoing basis.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.
CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
All CertiK employees are expected to actively support diversity on their teams, and in the Company.
Location: San Francisco Bay Area, CA / Remote
Workplace: hybrid
About the Company
CertiK is the largest blockchain security auditor and provides a comprehensive suite of tools to secure the industry at scale. To date, CertiK has worked with over 4,900 Enterprise clients, secured over $557 billion worth of digital assets, and has detected over 18,000 vulnerabilities in blockchain code. Our clients include leading projects such as OKX, Tether, Ripple, and Pancakeswap. Our investors include top VCs like Tiger Global, Coatue Management, Shunwei Capital and Hillhouse Capital as well as industry leaders like Coinbase Ventures and Binance.
Investors = Insight Partners, Sequoia, Tiger Global, Coatue Management, Lightspeed, Advent International, SoftBank, Hillhouse Capital, Goldman Sachs, Shunwei Capital, IDG Capital, Wing, Legend Star, Danhua Capital and other investors.
The Role
Represent CertiK at local blockchain meetups. Attend weekly crypto events, network with builders and founders, and introduce CertiK's security services when opportunities arise.
You'll also gain: Industry experience in blockchain security and BD, direct mentorship from CertiK's partnerships team, networking with local crypto founders and VCs, and a strong resume addition with potential pipeline to full-time roles at CertiK.
Responsibilities
Attend one local blockchain meetup per week
Build relationships with developers, founders, and community members
Identify business opportunities and make warm introductions to CertiK's BD team
Time commitment:5 hours per week
Requirements
Active in local blockchain meetups or willing to become a regular attendee
Comfortable networking with new people
Prior knowledge of Crypto & DeFi
Time Commitment: 5 hours per week
Compensation: $1,000 USD per month
#blockchain
#startups
#hiring
CertiK accepts applications for this position on an ongoing basis.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.
CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
All CertiK employees are expected to actively support diversity on their teams, and in the Company.
Location: Cambridge, MA
Senior Designer, Visual Interaction Design
In a nutshell:
We’re looking for a Senior Visual Interaction Designer to join our Cambridge Studio who is passionate about crafting elegant, thoughtful user experiences, and who brings strong visual design craft to the interactions people have with complex design systems, software, services, and each other.
Senior Visual Interaction Designers at IDEO shape how experiences look, feel, and behave. In this role, you’ll translate human-centered insights into clear, compelling interactions and interfaces that are functional, expressive, and meaningful. You’ll balance visual excellence with usability, and bring a distinct visual voice to each design challenge while learning and growing alongside a multidisciplinary team.
This is a phenomenal opportunity for designers who are highly self-guided, eager to take on complexity, and motivated to continually sharpen their craft.
Once here you will:
Contribute to a diverse portfolio of projects spanning data, experience, interaction, digital product, and service design across a range of industries
Work across all phases of a project, from research synthesis and concepting through prototyping, refinement, and production-ready execution
Translate human-centered insights into interaction models, visual systems, and polished digital interfaces
Create “looks-like / works-like” prototypes to explore ideas, test assumptions, and communicate concepts to teammates and client stakeholders
Collaborate closely with designers from different backgrounds—including design research, business design, industrial design, and communication design—to develop cohesive, holistic experiences
Design across a wide variety of mediums and contexts, such as mobile apps, AI experiences, websites, digital/physical systems, room-scale displays, AR/VR, or voice interfaces, always guided by user needs and context
Advocate for high-quality visual and interaction design, contributing to a culture of strong craft, curiosity, and experimentation
Design Craft + Relevant Experience
Relevant experience and/or educational background required in visual, interaction, or graphic design across digital products or experiences
A strong portfolio demonstrating visual excellence, thoughtful interaction design, and a clear point of view on typography, color, layout, and motion
Comfort working at multiple levels of fidelity, from rough explorations to refined, production-ready designs
Experience in delivering low and high fidelity prototypes.
Proficiency with contemporary design and prototyping tools (e.g., Figma, Adobe Creative Suite, Framer, Principle), with curiosity about emerging tools and technologies
Familiarity with motion, code, or physical computing (e.g., HTML/CSS, After Effects, Processing/P5, Arduino) is a plus, but not required
Mindset
Systems-oriented thinker who can engage with complex, interconnected challenges and design for clarity within them
Highly self-guided: able to take initiative, manage your own work, and move ideas forward with limited direction
Curious and experimental, with a willingness to try things, learn from failure, and iterate quickly
Strong collaborator who contributes thoughtfully to team discussions and is open to feedback and critique
Clear communicator with the ability to articulate design decisions visually and verbally, and an understanding of how design creates value in a broader business and organizational context
What does IDEO offer you?
IDEO is a place where you can solve diverse, complex challenges for our clients or the organization, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. We work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
Application Instructions:
To apply, please submit your resume, cover letter, and your portfolio. Your portfolio should include at least 4 examples of work-related projects. In particular, we want to hear about the processes involved in developing the designs or projects.
Payscale & Benefits
IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity.
The salary range for this role is $80,000–$100,000 USD. Final offers may vary based on candidate experience, location, and other factors. As a full-time position, this role is eligible for employee benefits.
In addition to base compensation, IDEO offers a rich benefits package including the following:
Health Benefits:
Vision, Dental, Healthcare
Financial Benefits:
401K matching
Family & Caregiving:
Parental Leave, Adoption Assistance, Fertility Assistance, Transgender Medical Assistance, Breastmilk shipment, Back-up/Dependent Care, Pet Insurance
Other Benefits:
Flexible Work, Flexible Time Off, Paid Holidays, Annual Education Stipend, Home Office Stipend
“
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.”
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is evolving the Product Support experience, powered by AI, automation, and integrated systems. The AI Infrastructure & Tooling team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect systems, and streamline support operations. As a Support Engineer, AI Infrastructure & Tooling on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together.
You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent Product Support platforms. Your work will help us bring the right context into customer conversations, automate complex workflows, and optimize both the customer and Specialist experience by applying AI where it can meaningfully improve support workflows, quality, and efficiency.
This role is ideal for someone who can move from ambiguous support problems to working technical solutions: understanding the workflow, identifying the systems involved, building the integration or automation, validating the data flow, and measuring the impact on customer outcomes and Specialist efficiency.
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Build and operationalize AI-powered workflows that improve Product Support experiences for customers and internal support teams
Design and maintain integrations across Decagon, Zendesk, Figma admin tooling, internal data sources, and adjacent Product Support platforms
Bring relevant customer, account, product, billing, file, or admin metadata into support conversations so chatbots and Specialists have the context they need to resolve issues more effectively
Use LLMs and AI patterns for classification, summarization, routing, recommendations, context enrichment, and workflow automation
Partner with Engineering, Analytics, Security, Programs, Support, and vendor teams to align on requirements, implementation, governance, and rollout
Build quality checks, monitoring, fallback paths, and operational guardrails so AI-powered workflows can be trusted in production
Define success metrics for each workflow, track adoption and impact, and iterate based on customer outcomes, Specialist efficiency, and adoption
We’d love to hear from you if you have:
3+ years of experience shipping integrations, automations, or internal tools across customer-facing operational systems
Strong proficiency in modern back-end technologies and languages (e.g., Ruby, Python, Go, C++, PostgreSQL), with hands-on experience building APIs, implementing webhooks, orchestrating data flows, and integrating systems across complex workflows.
Hands-on experience with LLM-powered workflows, AI automations, or AI-enabled customer/support experiences, including working with operational data to debug issues, improve workflows, and measure impact
Strong product and stakeholder instincts: you can translate ambiguous support problems into practical, adopted, and measurable technical solutions
Proven track record of designing AI workflows with clear guardrails, fallback paths, and responsible deployment practices
While it’s not required, it’s an added plus if you also have:
Experience with support platforms like Zendesk, Decagon, Sprinklr, Gainsight, Maestro QA/Rippit, Assembled, Salesforce, or similar systems
Familiarity with agent assist tooling, AI support chatbots, copilot tooling, RAG, AI observability, or monitoring AI workflows in production
Experience building internal Slack tooling, workflow automations, or embedded support experiences
Background in Support Engineering, Internal Tools Engineering, Solutions Engineering, Support Operations, CX Systems, or Business Systems
Familiarity with customer support metrics such as containment, deflection, CSAT, first contact resolution, routing accuracy
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Own independent audits and regulatory programs including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, HIPAA, and related frameworks.
- Drive scope definition, readiness assessments, auditor engagement, remediation planning, and executive level reporting.
- Develop a strong working understanding of Sierra’s Conversational AI Platform, model providers, and cloud architecture. Partner with Platform and Agent Engineering to design and operationalize controls across multi cloud environments, infrastructure, inference and data platforms.
- Build a centralized and evolving security controls library mapped to compliance, regulatory and customer requirements. Continuously assess control effectiveness, identify gaps, prioritize risk, and drive remediation that strengthens Sierra’s security and compliance posture.
- Define and enforce security baselines for cloud infrastructure, containerized workloads, Kubernetes, identity, encryption, logging, and network security controls. Partner with engineering teams to integrate security requirements into configuration and change management.
- Design and operate automated compliance workflows using AI, infrastructure as code, and security tooling to reduce manual effort, improve control assurance, and scale with platform evolution.
WHO YOU’LL WORK WITH
You will act as a strategic partner to Platform, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity.
WHAT YOU’LL BRING
- 8+ years of experience in security compliance or GRC or security adjacent roles within fast growing technology companies.
- Deep expertise in security compliance frameworks including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, and similar regulatory environments.
- A systems oriented and engineering focused GRC mindset, with the ability to reason about cloud architecture, data flows, and control effectiveness alongside engineers.
- Experience owning complex audits and driving risk based remediation across distributed teams.
- Hands-on experience with multi-cloud infrastructure (AWS, Azure, GCP).
- Strong experience implementing and automating security controls across cloud infrastructure, configuration management, container security, Kubernetes, encryption, identity, and authentication systems.
- Ability to clearly communicate compliance requirements internally to engineering teams and externally to customers in a technically credible way.
- Relevant certifications such as CISSP, CISA, PCI ISA, ISO 27001 Lead Auditor, or equivalent experience.
EVEN BETTER...
- Experience supporting AI platforms, fintech, healthcare, or other highly regulated environments.
- Familiarity with global regulatory environments including GDPR, DORA, the EU AI Act, and emerging security and AI governance requirements across APAC regions.
- Experience supporting public sector or FedRAMP aligned environments.
WHY JOIN US?
You will operate at the center of AI systems, cloud infrastructure, and global compliance, shaping how security controls are designed and scaled for modern AI platforms. This role offers high ownership, deep technical partnership with engineering, and the opportunity to define what strong GRC looks like at Sierra.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Chicago, IL
Chicago Visual Communication Design Lead
In a nutshell:
We are looking for a Visual Communication Design Lead who can guide teams and clients through complex design challenges, setting the visual direction and elevating storytelling across engagements.
You’ll work collaboratively to bring our voices, stories, and concepts to life through exceptional visual craft. The ideal candidate has a strong foundation in graphic design and experience applying practical and conceptual design across brand systems, interaction and digital product design, motion, and environments. We’re looking for designers who bring a distinctive visual voice, raise the bar for quality, and help others do the same.
In this role, you will…
As a Design Lead, you’ll own the visual direction of engagements and lead multidisciplinary teams through all phases of the design process from early research and exploration through prototyping, refinement, and client-facing storytelling.
You’ll contribute across a diverse portfolio of work spanning brand, experience, interaction, digital product, and service design. Your work may take many forms, including brand strategy and expression, storytelling systems, interaction and digital product design, data visualization, packaging, and environmental design.
Once here you will:
Lead project teams and collaborate with multidisciplinary designers
Collaborate closely with clients, using storytelling and design to make complex ideas clear and actionable
Turn research and open-ended questions into visual systems and stories that build empathy for people and bring their experiences to life for both teams and clients
Create and guide looks-like/works-like prototypes at different levels of fidelity to explore ideas and align teams
Support and grow other designers through thoughtful critique, collaboration, and hands-on craft leadership
Hold a high bar for visual quality while staying open to exploration, iteration, and learning
Champion visual communication as a powerful way to make ideas tangible and meaningful
Some previous projects to check out:
Cornell Lab of Ornithology Brand
Los Angeles County Department of Mental Health
The Lawrence Hall of Science, University of California Berkeley
Cities United Rebrand
Design Craft:
Relevant experience and/or educational background required in visual communication, brand expression, interaction, and digital product design
Bachelor’s degree or higher in graphic design, interaction design or an equivalent degree
Strong, versatile portfolio demonstrating exceptional craft, visual storytelling, and leadership across complex work
Fluency in tools such as Adobe Creative Suite and Figma, with experience using motion and design prototyping tools
Comfort shaping and delivering client-facing narratives using tools like Google Slides and FigJam/Figma Slides
Ability to balance hands-on making with direction-setting and mentorship
Diverse Experience:
Experience establishing and expressing brand identity—from strategy through execution—across systems, touchpoints, and mediums
Experience leading visual work across interaction and digital product experiences, not just static artifacts
Experience leading client work and multidisciplinary teams through complex, often ambiguous design challenges
Experience working across industries and project types, adapting craft to context and audience
Key Mindsets:
Confident and collaborative—able to lead teams and clients while remaining open, curious, and human
Comfortable with ambiguity—able to push work forward without having all the answers
Growth-oriented—embraces critique, experimentation, and learning through making
Proactive and accountable—takes ownership, follows through, and supports the success of the whole team
What does IDEO offer you?
IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
Payscale & Benefits
IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity.
The salary range for this role is $100,000–$120,000 USD. Final offers may vary based on candidate experience, location, and other factors. As a full-time position, this role is eligible for employee benefits.
Location: Mexico; Colombia; Argentina; Chile; Costa Rica; Ecuador
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
We are looking for an
Account Manager
to serve serve as the strategic partner and trusted advisor for a portfolio of clients. You will be responsible for ensuring their success using the company’s platform, driving adoption, and identifying growth opportunities. This role requires strong English fluency, a customer-first mindset, and the ability to collaborate cross-functionally.
Key Responsibilities
Manage a portfolio of clients, guiding them from onboarding through long-term success
Build strong relationships through proactive check-ins, QBRs, and solution-driven support
Monitor client health and engagement using CRM and analytics tools
Identify upsell opportunities and partner with sales for renewals and expansions
Act as the voice of the customer—sharing insights with product and support teams
Educate users on best practices to maximize platform value and ROI
Handle escalations and troubleshoot client issues with speed and professionalism
Requirements
Fluent English (C1/C2)
—strong written and verbal communication is essential.
3+ years of experience
in lead generation, outbound sales, or appointment setting.
1+ year of client-facing experience
, managing communications and strategy.
Proven ability to thrive in
fast-paced startup environments
with multiple priorities.
Experience leading small teams or managing cross-functional collaboration.
Familiarity with CRMs (preferably
HubSpot
) and data-driven reporting.
A creative problem-solver who enjoys experimenting with outreach strategies to achieve results.
Minimum 2 years of experience in Account Management or Customer Success
Fluent English communication skills
—both verbal and written (C1+ level)
Proven ability to manage client relationships across time zones and cultures
Tech-savvy with CRM tools (e.g. HubSpot, Salesforce) and project management platforms (e.g. Asana, ClickUp)
Excellent problem-solving, presentation, and stakeholder management skills
Self-motivated, detail-oriented, and highly responsive in remote settings
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Задачи:
— Разработка и проектирование backend на Python с FastAPI и Django
— Разбираться с legacy-сервисами (рефакторинг и распил на микросервисы — 50% времени)
— Писать новые фичи (другая 50%)
— Проектировать архитектуру
— Проводить code review
Требования к кандидату:
— 5+ лет в backend на Python, уверенное владение Django (DRF) и FastAPI
— Опыт проектирования REST API, WebSocket/SSE
— Знание async/многопоточности (asyncio/gevent, Celery)
— Работа с блокировками/транзакциями, архитектурой данных (нормализация/денормализация)
— Глубокое SQL (PostgreSQL/ClickHouse: индексы, партиционирование, views)
— Опыт с SQLAlchemy, S3, Redis/RabbitMQ/Celery
— Docker, Git, CI/CD (GitLab), приёмочные тесты (pytest)
— Понимание микросервисной архитектуры, интеграций (API, брокеры, cron)
— Будет плюсом: Настройка серверов (nginx/apache), базовый JS/TS/HTML/CSS (для понимания фронта), Kubernetes, Kafka
Условия:
— Оформление по ТК РФ
— Полная занятость (full-time)
— Работа в удаленном формате (MSK timezone)
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Product Designer at Ramp, you are accountable for outcomes, not just artifacts. You work with PMs, engineers, and other designers to define the right problems, explore and validate solutions, and ship product experiences that change customer behavior.
Design at Ramp is AI first and builder led. Work starts in an LLM, moves into tools like Claude and Cursor to explore flows and interactions, and then comes into Figma for systems and polish. Designers prototype early, test with real customers, and stay involved through launch and iteration.
We are looking for multiple product designers who are excited to work this way and who want to use AI as a core part of how they design.
WHAT YOU’LL DO
- Own product work end to end: Partner with PM and engineering to define problems, explore solution spaces, validate concepts, and ship product improvements that move key metrics. Stay involved through launch and iteration, not just handoff.
- Start in an LLM: Use tools like Claude to clarify intent, draft short PRDs, and surface risks, edge cases, and initial approaches. Use this work to align quickly with your team.
- Validate assumptions with self-serve research: Talk directly with customers, run quick tests, and use what you learn to adjust direction. Treat research as a velocity tool, not a gate.
- Prototype using AI tools: Use Cursor and Claude Code to build and iterate on flows and simple interfaces. Let AI generate code while you guide structure, behavior, and UX quality. Partner with engineers to decide what moves into the product.
- Bring work into Figma: Translate validated concepts into Figma for full state coverage, system alignment, and production readiness.
- Design for the 80 / 20: Encode judgment and complexity under the hood while keeping the default experience simple and successful for most customers.
- Contribute to patterns and culture: Share prompts, patterns, and learnings with the design org. Participate in crits and reviews that raise the bar for quality.
WHAT YOU NEED
- Experience as a product designer working on complex products, ideally in B2B, fintech, or other systems-heavy environments
- Ownership of projects from problem definition through launch and iteration
- Active use of LLMs such as Claude or ChatGPT in your design workflow
- Comfort working in tools like Cursor or Claude Code, even if you are not writing production code by hand
- A portfolio that shows strong product thinking, interaction design, and craft
- Ability to work with PMs to define success metrics and adjust based on results
- Clear communication and comfort collaborating directly with engineers and PMs
- Based in or open to relocate to NYC
NICE TO HAVES
- Experience planning and running customer interviews or usability tests
- Familiarity with design systems and extending shared components
- Comfort with basic front-end concepts such as components and states
- Experience in fast-moving product teams where iteration and shipping matter
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Canggu, Indonesia; Ubud, Indonesia; Kuta, Indonesia
The Company
Our client creates sustainable fashion that honours and empowers the diverse female form. They craft timeless designs with intention and care, using eco-friendly materials and ethical production practices. Their philosophy, "Buy Less, Choose Well, Make it Last," underpins their slow fashion approach.
Our client is a consciously crafted clothing brand with roots in Torquay, Australia, and a heart in Bali, where each piece is ethically made. Rooted in sustainability, ethical production, and mindful living, they create timeless, versatile clothing designed for movement and everyday wear. Their collections embrace natural fibres, earthy tones, and effortless silhouettes that honour both the wearer and the world around them.
At our client, their foundation is Connection—to their community, to the Earth, and to the self. They are a place where women feel inspired, seen, and understood, and can reconnect with nature and their own right to be soft and live fully. Every decision they make is rooted in deep intention.
The Role
With strong growth and an international footprint, our client is strengthening their leadership team to support scale with robust financial governance and insight. Our client is seeking an experienced
Head of Finance
to bring financial clarity and operational rigour to our business. Join them in building a movement that celebrates women whilst respecting our planet and the artisans who make it possible.
Our client is now seeking an experienced and values-aligned
Head of Finance
to lead their Finance function and support their sustainable and international expansion. This role will be responsible for ensuring strong financial governance, operational excellence, and insightful business partnering across the company. You will work closely with the CEO and leadership team, bringing financial clarity, discipline, and strategic insight to support decision-making, scalability, and long-term profitability.
Reports to: Chief Executive Officer (CEO)
Employment: Full-Time Permanent
Location: Canggu, Bali, Indonesia
Key Responsibilities
Financial Strategy & Leadership
Develop and execute our client’s financial strategy in alignment with business objectives and growth plans.
Act as a trusted financial partner to the CEO and leadership team, providing strategic guidance and financial insight.
Build, lead and mentor the Finance team, fostering a culture of accountability, excellence and continuous improvement.
Establish clear financial KPIs and dashboards to monitor company performance.
Proactively identify financial risks and opportunities to support sustainable growth.
Financial Operations & Control
Own and manage all accounting and finance functions, including month-end and year-end close (AR, AP, accruals, prepayments, GL, reconciliations), ensuring accuracy and timeliness.
Prepare and review financial statements, cash flow reports and management accounts in line with accounting standards.
Lead statutory audits when required and act as the main point of contact with auditors.
Define, implement and maintain strong financial policies, procedures and internal controls across the company.
Ensure full compliance with statutory, regulatory and corporate requirements across jurisdictions.
Budgeting, Forecasting & Performance
Lead the annual budgeting and reforecasting processes in close collaboration with department heads.
Maintain rolling forecasts for P&L, balance sheet and cash flow, proactively flagging financial risks and opportunities.
Deliver in-depth business performance analysis by product, channel and geography.
Translate financial results into clear operational insights and recommendations.
Support leadership in understanding key business drivers and “getting behind the numbers”.
Strategic Finance & Decision Support
Provide financial modelling and ad-hoc analysis for investments, growth initiatives and strategic projects.
Assess financial return on new initiatives, market expansions and capital investments.
Support long-term financial planning and scenario modelling.
Tax, Compliance & External Stakeholders
Manage relationships with banks, tax advisors and other financial stakeholders.
Oversee tax compliance, tax-efficient structures and review of all tax filings.
Ensure timely and accurate reporting to external parties when required.
Payroll & Cross-Functional Collaboration
Oversee payroll in close collaboration with HR and external providers.
Partner closely with Supply Chain, Operations, Sales, Marketing and People teams to ensure financial alignment across the business.
Support department heads with financial guidance to improve planning and decision-making.
Systems, Data & Automation
Lead continuous improvements in financial systems, data integration and automation.
Work closely with IT and Operations to improve ERP usage, reporting accuracy and financial visibility.
Balance efficiency, scalability and profitability in system and process design.
About You
You are a strategic and grounded finance leader who combines strong technical expertise with commercial and people leadership skills.
Strategic & Hands-On
: You can think long-term while staying deeply involved in execution.
Commercially Minded
: You understand how financial decisions impact the wider business and customer experience.
Detail-Oriented with Big Picture Vision
: You combine financial rigour with business perspective.
Collaborative Leader
: You partner naturally with non-finance teams and communicate clearly.
Data-Driven
: You are comfortable leveraging financial and operational data to drive decisions.
Mission-Aligned
: You are motivated by sustainability, ethical business and purpose-led brands.
Agile & Resilient
: You thrive in fast-growing, evolving environments.
Requirements
Bachelor’s Degree in Finance, Business Administration or related field.
Required local certifications to hold a senior finance position.
7+ years of progressive experience in Finance roles, including at least 2–3 years in a senior leadership position.
Strong experience in retail and/or ecommerce businesses.
Previous experience in Audit is a plus.
ERP-agnostic with experience in system integrations and process improvement.
Advanced Excel / financial modelling skills.
Strong attention to detail and financial control, with a proactive attitude that adds value to the business.
Demonstrated ability to understand key business drivers and consistently “get behind the numbers”.
Ability to adapt to new assignments and shifting deadlines in a fast-growing environment.
Excellent communication and leadership capabilities.
Fluent in English (other languages a plus depending on location).
Benefits
This is a good opportunity to join a purpose-driven brand and play a key role in shaping our client’s next phase of growth. If you are a values-led finance leader with a passion for sustainability and a desire to contribute to a global, conscious brand, our client would love to hear from you.
Why Our Client?
Join a warm, thoughtful team committed to conscious creation and mindful growth.
Work with a brand that values integrity, artistry, femininity, and emotional connection.
Creative autonomy and space to experiment, explore, and shape our social voice.
Flexible work environment.
Opportunity to play a key role in defining the future of our client’s digital presence and storytelling.
Our client is a values-led company. The ideal candidate will live and breathe these principles:
Integrity
: Being honest in our practices and communications.
Responsibility
: Always prioritising people and planet over profit.
Empathy
: Working as one team and treating all people with respect.
Innovation
: Continuously seeking better ways of working and growing.
Growth & Wellbeing
: Investing in personal development and fostering a healthy work-life balance.
If you are a highly capable professional who is ready to translate your intention into meaningful work within a purpose-led organisation, we encourage you to apply!
Location: New York, NY; San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Write the playbook for onboarding and educating customers onto Sierra – both the Agent SDK and Agent Studio, our no-code platform.
- Lead the creation and execution of developer training and enablement programs.
- Build content that scales — including technical documentation, educational videos, onboarding paths, and sample repositories for SDK adoption.
- Develop and deploy AI Agents as an Agent Software Engineer, building the knowledge to become a world-leading expert on agent development.
- Work with our marketing teams to publish developer case studies and success stories to inspire and connect our growing technical community.
- One important aspect of this role is presenting educational content to customers, both live and on video. If you have recordings of any presentations you've given in the past, add links to one or two of your favorites here.
WHAT YOU'LL BRING
- Passion for helping customers across small and large enterprises learn to build exceptional AI Agents.
- Degree in Computer Science or related field, or equivalent professional experience.
- 4+ years of experience in hands-on software development of highly technical products or developer relations roles.
- Excellent written and verbal communication skills and a desire to apply them in hands-on training sessions.
- Desire, excitement, and enthusiasm for building an in-person, global community around developing AI Agents.
- Strong technical skills and familiarity with modern software development — especially developer tooling, SDKs, and APIs.
- Demonstrated experience in designing and executing technical training, certification, or community initiatives.
EVEN BETTER...
- Previous experience developing agents using open source tools like LangGraph or interacting with MCP servers.
- Familiarity with agent platforms, developer communities, or early-stage developer product ecosystems.
- Proficiency with TypeScript, and comfort with writing code in collaboration with agents like Claude, Codex or Cursor
- Experience collaborating across product, engineering, and go-to-market teams to launch strategic initiatives.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Albury, Australia
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment)
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Must Haves
Counsellors & Clinical Psychologists
Counsellors:
Master’s in Counselling, Counselling Psychology, or Social Work
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
1–3 years of supervised counselling experience
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Mexico; Colombia; Argentina; Costa Rica; Honduras; Bolivia, Plurinational State of
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Key Responsibilities
Conduct outbound prospecting through cold calls, emails, and LinkedIn.
Qualify inbound and outbound leads and schedule discovery meetings for Account Executives.
Research target accounts and personalize outreach to decision-makers.
Maintain accurate records in CRM systems such as HubSpot, Salesforce, or similar.
Work closely with sales and marketing teams to refine messaging and outreach strategies.
Consistently meet or exceed activity and meeting-booked KPIs.
Requirements
2+ year of experience in outbound sales, cold calling, or appointment setting.
Strong written and verbal English communication skills.
Experience working with CRMs and sales engagement tools (e.g., Outreach, Apollo, Salesloft).
Ability to work independently in a fully remote environment.
Highly organised, target-driven, and resourceful.
Experience selling to North American or European markets is a plus.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
УдалённоMexico; Colombia; Argentina; Costa Rica; Honduras; Bolivia, Plurinational State of
Location: United States
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Key Responsibilities
Make 80–120 outbound calls per day to prospective leads across assigned territories.
Generate and qualify leads through cold calls, voicemail drops, and follow-ups.
Book meetings or product demos for Account Executives.
Handle objections professionally and nurture cold leads through persistence.
Track all outreach activity in CRM tools (e.g. HubSpot, Salesforce, or Close).
Work closely with sales leaders to refine scripts and improve conversion rates.
Meet and exceed KPIs related to call volume, meetings booked, and lead quality.
Requirements
2+ years of experience in a high-call-volume SDR or cold calling role.
Strong spoken English with a clear, confident, and persuasive phone presence.
Resilience to rejection and ability to keep energy high throughout the day.
Familiarity with dialers, CRM systems, and pipeline tracking tools.
Proven ability to meet daily/weekly outbound call targets.
Tech-savvy and highly organized in a remote work environment.
Coachable, goal-oriented, and excited to grow within a sales organisation.
Benefits
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Belgium; Germany; South Africa; Austria; United Kingdom; Switzerland
Job Type:
Full-time
Location:
Remote
Engagement:
Independent Contractor
Languages:
English and German
About Huzzle
At Huzzle, we connect exceptional professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Key Responsibilities
Conduct
upselling into existing customer base
through proactive desk-based outreach (telephone, email, LinkedIn, Xing).
Use provided data to run outreach while also conducting
proactive data sourcing
on an ongoing basis.
Run
customer catch-up calls
and provide reporting, feedback, and insights to instill confidence and strengthen customer relationships.
Make
80-100+ outbound calls
to prospects
Send
personalised outreach emails
to targeted accounts
Qualify and follow up with inbound leads from marketing campaigns
Research target accounts to identify decision-makers and understand business needs
Use
multi-channel outreach
(phone, email, LinkedIn, video messages) to engage prospects
Book qualified meetings for Account Executives
Log all activities, notes, and lead status updates in the CRM (HubSpot, Salesforce, or similar)
Collaborate with sales and marketing to develop tailored outreach strategies
Track and report weekly KPIs, conversion rates, and pipeline progress
Maintain a positive, persistent, and professional approach in all prospect interactions
Requirements
Fluency in German (spoken & written)
, plus
business proficiency in English
.
2+ years experience in an outbound SDR/BDR role
Background and experience in SaaS/Tech/MarTech/FinTech/IT
Comfortable making 80+ outbound calls daily and sending targeted emails
Strong communication and active listening skills
Resilient, target-driven, and motivated by achieving measurable results
Familiarity with CRM software (HubSpot, Salesforce, or similar)
Ability to work independently and as part of a remote team
Benefits
💻 Fully Remote: Work from anywhere globally.
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
УдалённоBelgium; Germany; South Africa; Austria; United Kingdom; Switzerland
ГибридheadNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
УдалённоSouth Africa
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