Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us to redefine the future of on-demand delivery. To do this, we're building a world-class Finance Engineering (FinEng) organization across all global markets we support at DoorDash, Deliveroo and Wolt. in which each of our product managers plays a critical role in helping to define and execute our vision to move money accurately and at scale across every market we operate in and ensure finance and accounting compliance. As we grow, billions of dollars in money movements flow through our platform every year and our team makes sure every one of them is understood, trusted, and correctly reflected in the financial books.
About the Role
Product Managers on the Finance Engineering team need a systems-oriented mindset, platform thinking, and strong cross-functional collaboration. In this role, you will define the strategy and vision for systems that track billions of dollars in company-wide money movement, translate transactions into accounting entries, and accelerate the financial close. You will build scalable, audit-ready automation for complex, high-volume financial activity.
This is an opportunity to reshape modern accounting by applying AI to reconciliation, investigations, and incident detection and mitigation. Your products will form a critical part of the company’s financial infrastructure and help earn the confidence of leadership, auditors, and regulators.
You're excited about this opportunity because you will…
Drive the product definition, strategy, and long-term vision for accounting automation. You own the roadmap
Build systems that track billion-dollar-level money movements across the entire company and automatically convert them into accurate accounting entries
Reinvent and accelerate the accounting close process, reducing manual effort and shortening close timelines
Champion AI-driven approaches to transform close reconciliation, financial investigations, and incident detection and mitigation
Partner with FinEng, Accounting, and Finance leaders to translate complex financial and regulatory requirements into scalable, automated products
Work closely with cross-functional teams of engineers, designers, data scientists, accountants, and operators
Communicate product plans, benefits, and results to key stakeholders including the leadership team
We're excited about you because…
You have a track record in product management, including driving product strategy, vision, and roadmap alignment
You have built complex, back-end, data-intensive, or platform products. Ideally in fintech, payments, accounting, or financial systems
You have a strong grasp of accounting concepts (e.g. double-entry, ledgers, reconciliations, the close process) and how financial data flows through complex system
You do your best work with range: global platform thinking alongside the accounting reality of a specific brand or market
You're an execution power-house who thrives in ambiguity and operates at the lowest level of detai
You are excited about applying AI/ML to real-world financial problems such as reconciliation, investigation, and incident mitigation
You have experience presenting business reviews to senior executives
You have empathy for the users you build for, including accountants, controllers, and finance operators
You are motivated by building financial infrastructure that works across DoorDash, Deliveroo, and Wolt
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our Tech Blog. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
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Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
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London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Firebird is an international online travel company organizing trips to Europe for customers worldwide. The software development department focuses on internal products including several mobile apps: Rail Ninja (rail ticket booking), Firebird (online trip builder), Agora (partner app), and a hotel booking service.
Responsibilities:
— Work closely with back-end team for API integration.
— Collaborate with front-end team to deliver high-quality code.
— Participate actively in React Native development.
— Conduct code reviews and apply best practices.
— Collaborate with product managers, designers, BAs, and stakeholders.
— Troubleshoot and resolve technical issues.
Requirements:
— Bachelor's degree in Computer Science, Engineering, or related field.
— Strong experience in mobile app development focusing on React Native.
— Proven team lead or supervisory experience.
— Excellent communication and collaboration skills.
— Strong problem-solving and adaptability in dynamic environments.
— Familiarity with Agile methodologies and software development best practices.
Technical Skills:
— Proficiency in React, JavaScript, TypeScript.
— Deep understanding and hands-on experience with React Native lifecycle, state management, navigation, rendering.
— Solid knowledge of API integration, HTTP protocol, REST API, WebSockets.
— Experience publishing apps to App Store and Google Play.
— Experience with state management libraries (Redux, Redux-Saga, MobX).
— Experience with mobile data storage libraries (MMKV).
— Ability to style apps, build responsive interfaces for various devices.
— Confident with Git, IDEs, debugging tools; understanding Git Flow.
— Experience in testing, performance optimization, memory leak detection.
— Understanding of architectural patterns.
— Experience coding with AI agents (Claude Code, Cursor, Codex).
Conditions:
— Full-time remote position.
— Salary up to $4500 gross per month based on interview results.
Contact for application: olga.z@firebirdtours.com
Location: Japan
Workplace: Remote
We are hiring for this role in Japan. Your exact location within the country does not matter as the role is not office-based, but we do have an office in Shibuya, Tokyo. Being locared in Tokyo is preferred but not required.
What you will be doing:
We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We hope to find you ready to take on a large variety of tasks related to our customers locally in Japan, as well as more regionally across APJ and EMEA. This is a customer-facing role that will include some onsite customer visits in Japan. You will be owning a wide variety of tasks: from support tickets to community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team on deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll up their sleeves and help us expand our regional presence in Japan!
Examples of projects you might contribute to:
- Work closely with the Support Services team, Engineering, and Product Management to help define functionality required by users and customers
- Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
- Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
And of course:
- You will deliver excellent customer service as a front-line engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreement ("SLA") on technical cases that are opened via a ticketing system, email, Slack, and/or phone
- You will build strong, trusted relationships with colleagues, customers, and partners
What you will bring along:
- Prior experience within a technical support organization
- Technical breadth and depth in relevant subjects, for example: ClickHouse DBMS or similar OLAP or SQL databases, experience with Cloud/SaaS platforms, Linux/Unix experience, experience with Kubernetes and containers, System or Network Administration experience
- Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
- Strong written and verbal communication skills in both Japanese and English
- Experience in a customer-facing role that entailed pre- and post-sales support, solution or sales engineering, consulting, and/or training
- A mindset of teamwork, global engagement, empathy, and solving challenging problems
- A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
- Self-driven, curious, and eager to continuously learn and grow
Bonus points:
- Demonstrated success in collaborating with software developers, product managers, account representatives, and a user Community to deliver an amazing user and customer experience
- Passion for applying open-source software technology to massive data sets in order to solve complex questions and improve the world in which we live
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
Demand Generation Marketing Manager for our Agency vertical. You will be responsible for crafting and executing multi-channel campaigns to engage buyers at every stage of their journey, and tracking and reporting on the success of these campaigns. You will generate inbound free trials that turn into customers, while ensuring we leverage best and scalable practices to achieve great results. You will work closely with sales, content, product marketing, web marketing, marketing operations, and your peers on the demand generation team to produce high impact campaigns that acquire, engage, nurture, and convert leads.
A successful candidate should have proven experience in building and executing measurable and successful demand generation programs and campaigns in a B2B SaaS environment, and is comfortable with high-volume, high-velocity sales processes. We are looking for a self-starter who can both design a strategic demand generation plan and then execute with precision. The ideal candidate is an ever-curious marketer who embraces the art and science of demand generation and is driven by results.
What You'll Do
Design and execute full-funnel multi-channel marketing programs to generate quality free trials that results in new customers in our Agnecy vertical
Manage and report on the marketing and sales funnel for all programs, including volume at every stage, conversion rates between stages, and velocity from inquiry to sold
Build and manage a calendar for demand generation programs
Ensure marketing tactics are used in an integrated manner -- channels include email, webinars, live and virtual events, social media, review sites, influencers, digital marketing, gift marketing, chat
Consistently identify and test new channels specific to your target audience
Obtain a deep understanding of target markets and buyers in order to engage the right people in the best possible way to achieve results
Partner with Content Marketing, SEO, PR and social teams to ensure strategic and topical alignment across content creation, offers, and demand plans
Represent demand generation plans to a wide range of stakeholders, including sales teams and executives
Actively solicit inputs from key stakeholders regarding demand generation campaign plan requirements and performance
Align with overall company branding and awareness strategies
What You'll Need
Bachelor’s Degree required
Proven B2B SaaS Experience: Demonstrated success in building and executing measurable, high-impact demand generation programs, ideally within a high-volume, self-serve, or Product-Led Growth (PLG) model
Experience creating marketing programs to drive demand within marketing agencies
Demonstrated results in improving volume, conversion, and velocity through the marketing and sales funnel
Deep understanding and experience with lead generation, nurture tactics, buyer personas and lead scoring, and other key B2B marketing principles
Experience with marketing automation tools (Marketo preferred), customer relationship management tools (Salesforce preferred), and data visualization tools (Looker Studio preferred)
Experience with managing third-party relationships with publications or agencies
Excellent writing skills; ability to write and edit marketing copy
Strategy, project management, budget management, and financial skills
Strong interpersonal skills; ability to influence others with and without formal authority, and build partnerships within the organization
Obsessed with metrics - monitor results of campaigns, reporting, and optimizing for new and better campaigns
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you will:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed
Other duties as required
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with the following:
Willing to work from 8.00 AM to 5.00 PM Ireland Local time Tuesday - Saturday.
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
We are looking for an experienced Accounts Payable Team Manager to lead our growing AP team in Mauritius.
You will own the day-to-day delivery and continuous improvement of the end-to-end Accounts Payable function across multiple Checkout.com http://Checkout.com entities and regions. You will lead a team of up to 10 AP professionals, partner closely with colleagues in the UK and across Global Finance, and ensure that AP operates accurately, efficiently and with strong financial controls.
This is a hands-on leadership role. You will combine Accounts Payable Management, operational ownership, people management, stakeholder leadership and process improvement in a fast-paced, global environment.
PLEASE NOTE: THIS ROLE REQUIRES CONSISTENT AVAILABILITY FROM 12:00 TO 21:00 MAURITIUS TIME AND FOLLOWS THE UK WORKING CALENDAR.
WHAT YOU’LL DO
LEAD AND DEVELOP THE AP TEAM
- Lead, coach and develop a team of up to 10 Accounts Payable Analysts, Senior Analysts and Associates.
- Set clear objectives and expectations, manage performance and support career development in line with Checkout operating principles.
- Build a culture of accountability, collaboration, continuous improvement and high-quality service.
- Plan team capacity, coverage and workload allocation to meet service levels and business priorities.
- Act as the escalation point for complex, sensitive or high-risk AP issues.
OWN AP OPERATIONS
- Oversee the end-to-end AP process across multiple Checkout entities, regions and currencies.
- Ensure invoices, credit notes, employee expenses and supplier payments are processed accurately and on time.
- Ensure AP queues and tickets are managed effectively, ensuring queries are prioritised and resolved within agreed SLAs.
- Oversee expense claims and corporate card activity in line with policy.
- Ensure supplier statement reconciliations are completed, reviewed and followed up promptly.
- Use operational data to identify recurring issues, remove bottlenecks and improve the AP experience for suppliers and internal stakeholders.
STRENGTHEN CONTROLS, COMPLIANCE AND REPORTING
- Ensure key AP controls are consistently applied and evidence is maintained for audit and compliance purposes.
- Partner with Global Financial Controllers and wider Finance teams to support an accurate and timely month-end close, including bank reconciliations
- Review AP ageing, payment performance, exception reporting, KPIs and other management information.
- Support statutory and regulatory reporting requirements, including the Quarterly Payment Practices Report where applicable.
- Identify control gaps and lead practical remediation plans.
PARTNER ACROSS THE BUSINESS
- Build trusted relationships with Finance, Procurement, Legal, People, Operations and other internal stakeholders.
- Communicate clearly with UK-based colleagues and global partners, particularly when managing escalations or time-sensitive payment matters.
- Maintain constructive relationships with suppliers and support the timely resolution of disputes and payment queries.
- Contribute to Finance transformation, systems and process-improvement initiatives.
- Represent Accounts Payable in wider business projects as required.
WHAT SUCCESS LOOKS LIKE
In this role, success means:
- AP transactions and payment runs are accurate, timely and well controlled.
- SLAs are consistently achieved, with clear visibility of backlogs, risks and escalations.
- Month-end activities are completed smoothly and with strong supporting evidence.
- The team is well organised, engaged and developing in capability.
- Stakeholders and suppliers receive clear, responsive and dependable support.
- Process improvements reduce manual effort, improve control and support scale across the business.
ABOUT YOU
ESSENTIAL EXPERIENCE AND SKILLS
- At least 5 years of Accounts Payable experience.
- At least 2 years of experience managing an AP or shared-services team.
- Demonstrable experience leading teams across different levels of experience and capability.
- Strong experience supporting international entities, multiple currencies and geographically distributed stakeholders.
- Practical knowledge of invoice processing, payment runs, expenses, supplier reconciliations, AP ageing and month-end close.
- A strong control mindset, with the judgement to identify risk and the confidence to escalate appropriately.
- The ability to work consistently from 12:00 to 21:00 Mauritius time on the UK working calendar.
- Strong Excel or Google Sheets skills, with the ability to analyse data and turn it into clear actions.
- Excellent written and spoken English.
DESIRABLE EXPERIENCE
- Experience with ZIP, Emburse, Workday Financials or comparable AP, expense or finance systems.
- Experience in a fast-growing technology, fintech, financial-services or shared-services environment.
- Experience supporting AP automation, system implementation, standardisation or process redesign.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Fintech mobile product in active development for a German client.
The role focuses on the React Native client application, with the backend already handled by a separate team.
Requirements:
— Strong React Native expertise, including architecture, state management, navigation, and animations
— TypeScript experience
— English B2 or higher
— German B1 or higher
— EU citizenship or residency
Nice to have:
— Fintech experience
— Experience integrating mobile applications with REST APIs
— Ability to investigate native iOS/Android modules when needed
— Broader frontend or backend development knowledge
Conditions:
— Remote, full-time
— Start ASAP
Locations: Spain, Bulgaria, or Portugal (relocation assistance may be provided).
Employment: Full-Time.
About the Company/Product: A global B2B product company developing a powerful Integration Platform as a Service (iPaaS) that uses AI and machine learning to enable organizations to seamlessly connect data sources, cloud applications, and enterprise systems through low-code/no-code automation. The platform is trusted by more than 400,000 customers worldwide, including leading companies such as Visa, Goldman Sachs, Cisco, Amazon, HubSpot, and L’Oréal. The engineering culture emphasizes technical excellence, strong ownership, and close collaboration across globally distributed, remote-first teams.
What You’ll Do:
— Keep the Aurora PostgreSQL fleet healthy across all data centers: building indexes on large and partitioned tables without downtime, analyzing plans, and moving data.
— Handle Aurora configuration (parameters, replicas, failover, capacity) and cost work: rightsizing, merging low-activity databases, and evaluating serverless.
— Take ownership of the PgBouncer layer, which currently needs an owner and a roadmap.
— Review schemas and data models with product teams, advising on partitioning, retention, and shared vs. dedicated clusters, backing recommendations with data.
— Work on the performance of the main application and the search queries behind AI features, including research toward a 10,000 jobs/second target.
— Package the team's existing zero-downtime upgrade and switchover procedures into versioned, released automation, along with provisioning of databases and users, grants, and schema sync across data centers (Terraform, Ansible, GitOps).
— Develop and deploy tooling for monitoring and managing the PostgreSQL fleet in Kubernetes, including monitoring and alerting (exporters, VictoriaMetrics).
— Handle database incidents end-to-end, including root-cause analysis and follow-up fixes, and participate in resilience projects such as a cross-region DR pilot, application reconnect after failover, and CDC pipelines that survive upgrades and failovers.
— Contribute to time-boxed evaluations of new database technologies that end with a decision on adoption.
— Participate in the on-call rotation, with off-rotation time dedicated to uninterrupted project work.
What You Have:
— 5+ years of experience operating PostgreSQL in production (DBA, DBRE, or SRE with a database focus) on databases under real load.
— Deep experience with database schemas: design, debugging, and troubleshooting performance issues in production.
— SQL proficiency, query plans, indexing strategy, and performance work on multi-TB tables.
— Expertise in the PostgreSQL ecosystem: streaming and logical replication, HA and failover setups (Patroni or equivalent), connection poolers (PgBouncer), major-version upgrades and migrations with minimal downtime.
— Linux fundamentals: processes and memory, OOM behavior, networking basics.
— Scripting skills (Bash, Python, or Go) and an automation-first attitude.
— Readiness to work actively with Kubernetes.
— Strong root cause analysis and incident management skills.
— Good level of English — at least Upper-intermediate (B2).
Nice-to-Haves:
— Experience with Infrastructure as Code (Terraform) and cloud infrastructure (AWS, ideally hands-on Aurora or RDS).
— Experience with different storage systems: ClickHouse, OpenSearch, Elasticsearch, Redis, Valkey, MemoryDB, Neo4j.
— Exposure to Kubernetes basics, GitOps, ArgoCD, or Vault.
— Contributions to open-source database or infrastructure projects.
— Openness to using AI assistants in daily work.
What We Offer:
— Real scale: every database behind a global automation platform, processing billions of events daily.
— Influence on the stack: your analysis in technology reviews shapes which databases the company adopts.
— Top-tier engineering team.
— Competitive base salary + stock options.
— Fully remote work with flexible hours from Spain, Bulgaria, or Portugal.
— Possible assistance with relocation to Spain or Bulgaria (visa support & relocation package).
— Full-time employment with benefits.
— Health and life insurance.
— Flexible vacation policy and paid sick leave.
— Company-provided equipment.
— Company-sponsored team-bonding activities.
— Other competitive benefits depending on location (e.g., wellness programs, education budget, referral bonuses, etc.).
Locations: Spain, Bulgaria, or Portugal (relocation assistance may be provided).
Employment: Full-Time.
About the Company/Product: A global B2B product company developing a powerful Integration Platform as a Service (iPaaS) that uses AI and machine learning to enable organizations to seamlessly connect data sources, cloud applications, and enterprise systems through low-code/no-code automation. The platform is trusted by more than 400,000 customers worldwide, including leading companies such as Visa, Goldman Sachs, Cisco, Amazon, HubSpot, and L’Oréal. The engineering culture emphasizes technical excellence, strong ownership, and close collaboration across globally distributed, remote-first teams.
What You’ll Do:
— Keep the Aurora PostgreSQL fleet healthy across all data centers: building indexes on large and partitioned tables without downtime, analyzing plans, and moving data.
— Handle Aurora configuration (parameters, replicas, failover, capacity) and cost work: rightsizing, merging low-activity databases, and evaluating serverless.
— Take ownership of the PgBouncer layer, which currently needs an owner and a roadmap.
— Review schemas and data models with product teams, advising on partitioning, retention, and shared vs. dedicated clusters, backing recommendations with data.
— Work on the performance of the main application and the search queries behind AI features, including research toward a 10,000 jobs/second target.
— Package the team's existing zero-downtime upgrade and switchover procedures into versioned, released automation, along with provisioning of databases and users, grants, and schema sync across data centers (Terraform, Ansible, GitOps).
— Develop and deploy tooling for monitoring and managing the PostgreSQL fleet in Kubernetes, including monitoring and alerting (exporters, VictoriaMetrics).
— Handle database incidents end-to-end, including root-cause analysis and follow-up fixes, and participate in resilience projects such as a cross-region DR pilot, application reconnect after failover, and CDC pipelines that survive upgrades and failovers.
— Contribute to time-boxed evaluations of new database technologies that end with a decision on adoption.
— Participate in the on-call rotation, with off-rotation time dedicated to uninterrupted project work.
What You Have:
— 5+ years of experience operating PostgreSQL in production (DBA, DBRE, or SRE with a database focus) on databases under real load.
— Deep experience with database schemas: design, debugging, and troubleshooting performance issues in production.
— SQL proficiency, query plans, indexing strategy, and performance work on multi-TB tables.
— Expertise in the PostgreSQL ecosystem: streaming and logical replication, HA and failover setups (Patroni or equivalent), connection poolers (PgBouncer), major-version upgrades and migrations with minimal downtime.
— Linux fundamentals: processes and memory, OOM behavior, networking basics.
— Scripting skills (Bash, Python, or Go) and an automation-first attitude.
— Readiness to work actively with Kubernetes.
— Strong root cause analysis and incident management skills.
— Good level of English — at least Upper-intermediate (B2).
Nice-to-Haves:
— Experience with Infrastructure as Code (Terraform) and cloud infrastructure (AWS, ideally hands-on Aurora or RDS).
— Experience with different storage systems: ClickHouse, OpenSearch, Elasticsearch, Redis, Valkey, MemoryDB, Neo4j.
— Exposure to Kubernetes basics, GitOps, ArgoCD, or Vault.
— Contributions to open-source database or infrastructure projects.
— Openness to using AI assistants in daily work.
What We Offer:
— Real scale: every database behind a global automation platform, processing billions of events daily.
— Influence on the stack: your analysis in technology reviews shapes which databases the company adopts.
— Top-tier engineering team.
— Competitive base salary + stock options.
— Fully remote work with flexible hours from Spain, Bulgaria, or Portugal.
— Possible assistance with relocation to Spain or Bulgaria (visa support & relocation package).
— Full-time employment with benefits.
— Health and life insurance.
— Flexible vacation policy and paid sick leave.
— Company-provided equipment.
— Company-sponsored team-bonding activities.
— Other competitive benefits depending on location (e.g., wellness programs, education budget, referral bonuses, etc.).
Location: Germany
Workplace: Hybrid
WHY INTEGRATIONS ENGINEERING AT LANGFUSE
Your work puts Langfuse into developers’ hands.
Our SDKs are downloaded 26M+ times per month, and for many developers the first thing they touch is an integration — a few lines of code that connect their favorite framework to Langfuse. When that experience is seamless, they’re wow’ed. When it’s not, we might have lost them. You’ll own that critical first impression across 40+ framework integrations.
You’ll live at the frontier of LLM application development.
The AI framework ecosystem moves fast — new agent frameworks, orchestration libraries, and model providers emerge every week. You’ll be among the first to instrument them, giving you unmatched exposure to how cutting-edge AI applications are built. The developers you serve are some of the most ambitious software engineers in the world, and working closely with them will make you an expert on LLM engineering yourself.
Everything you build is open source and immediately visible.
All Langfuse integrations are MIT-licensed. When you ship a new integration or improve an existing one, thousands of developers benefit the same day — and they’ll tell you about it in GitHub issues, on Twitter, and in our community channels.
WHAT YOU’LL DO
- Build and maintain framework integrations. Langfuse integrates with 40+ frameworks and model providers: OpenAI SDK, Vercel AI SDK, LangChain, LlamaIndex, Pydantic AI, OpenAI Agents, CrewAI, Amazon Bedrock AgentCore, LiveKit, and many more. You’ll own these integrations end-to-end — from initial implementation to ongoing maintenance as frameworks evolve. When a new framework gains traction, you’ll be among the first to instrument it.
- Design new integration patterns for emerging frameworks. When a framework or a new agent orchestrator appears, you’ll evaluate it, design the right instrumentation approach (callback handler, decorator, OTEL auto-instrumentation, or a combination), build the integration, write the docs, and ship it. You’ll develop strong opinions on what makes a great integration experience.
- Contribute to the core SDKs. While integrations are your primary focus, your work will surface needs in our Python and TypeScript SDKs. You’ll contribute improvements to the core SDK when your integration work demands it — whether that’s a new hook point, better context propagation, or performance optimizations.
- Write documentation and integration guides. At Langfuse, docs are part of our core product. When you ship a new integration, the guide ships with it. You’ll own the integration docs, quickstart tutorials, cookbooks, and migration paths that help developers get started in minutes.
- Be a voice in the developer community. You’ll engage with framework communities, respond to integration-related GitHub issues, write blog posts about new integrations, and be present in our Slack/Discord channels. You’ll build relationships with framework maintainers and represent Langfuse in the broader AI developer ecosystem.
WHAT WE’RE LOOKING FOR
- Passionate about the LLM ecosystem. You’ve built real applications with frameworks like LangChain, Pydantic AI, Vercel AI SDK, LlamaIndex, or similar — or you have a deep willingness to go deep and get your hands dirty with every major framework in the space. You’re excited about this ecosystem, not just familiar with it.
- Strong in Python and/or TypeScript. You write clean, reliable code. You don’t need to be a systems-level performance expert, but you care about code quality and understand that integrations run inside other people’s production systems.
- Product-minded engineer. You think about the developer who’s going to use your integration at 11pm trying to ship a feature. You obsess over the getting-started experience: how many lines of code does it take? Is the error message helpful? Does the docs example actually work?
- Self-directed and motivated. You know how to develop conviction about what to build and how to ship it. You don’t wait for detailed specs — you investigate the framework, talk to users, and propose the right approach.
- Excited about open source and developer community. You genuinely enjoy talking to developers about their integration challenges, writing clear documentation, and contributing to open source projects.
- Thrives in a small, accountable team. Your output is visible and matters. You’re comfortable owning outcomes, not just tasks.
CS or quantitative degree preferred, but not required. We care far more about what you’ve built and your hunger to learn.
BONUS POINTS
- Experience with OpenTelemetry internals or observability instrumentation
- Contributions to popular open source projects, SDKs, or developer tools
- Experience building developer tooling, CLIs, or client libraries
- Former founder or early startup experience
- Active presence in AI/ML developer communities (blog posts, talks, open source)
No candidate checks all boxes. If you feel you are a good fit for this role, please go ahead and apply.
PROJECTS YOU COULD OWN
- Build and ship a Langfuse integration for an emerging agent framework (e.g., OpenClaw, new OTEL-based instrumentation)
- Design the integration pattern for a new category of AI tools (e.g., voice agents via LiveKit/Pipecat)
- Create comprehensive quickstart cookbooks that get developers from zero to traced in under 5 minutes
- Work with the OpenTelemetry community to improve GenAI semantic conventions
- Maintain and upgrade our most popular integrations (OpenAI, LangChain, Vercel AI SDK) as those frameworks ship breaking changes
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Lisbon, Portugal
JoomPro
is the first and only end-to-end cross-border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets.
JoomPro is one of the key businesses of Joom Group, an international tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: Joom, a global cross-border marketplace; JoomPulse, an AI analytics tool for Mercado Livre and Shopee sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Portugal, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
We're now looking for an experienced
Marketing Data Analyst
to strengthen our analytics team and help turn data into insights that drive smarter decisions, improve channel performance, and optimize marketing investments.
About the team
Our analytics team helps the business make smarter, data-driven decisions. We focus on:
Optimizing marketing budgets and channel mix to maximize efficiency
Building dashboards and analytical tools for decision-making, ROI forecasting, and strategic planning
Designing and analyzing experiments to measure channel performance and incrementality
Developing alerting systems to monitor spend, efficiency changes, and data quality
Supporting budget planning, marketing strategy, and market research
Why join us
Real business impact: your work directly influences ROI and growth
Access to advanced AI tools (Cursor, ChatGPT, Gemini, Claude)
Strong analyst community & cross-team knowledge sharing
Matrix structure: your manager is also an analyst
Transparent growth path & structured onboarding
Open culture with minimal bureaucracy
Responsibilities
Evaluate the effectiveness of existing and new advertising channels (Google Ads, Meta Ads, etc)
Set up and improve monitoring of statistical anomalies in metrics
Improve long‑term payback prediction models
Generate hypotheses to improve acquisition/product feeds/ad creatives/channel split/targets, etc.
Conduct data studies to uncover insights
Write ETL pipelines (data marts, alerts, and predictions)
Ask “why” and “what problem are we solving”
Requirements
Experience in data analysis, experience in marketing analytics
Understanding of marketing KPIs, attribution models, and the problems ad platforms solve
Knowledge of mathematical statistics and experience applying it
Ability to write complex SQL queries
Data analysis skills in Python
Ability to choose the right evaluation approach — analytics, research, or use of external data
Ability to solve non‑trivial problems under incomplete data
Attention to detail and ability to see any task through to completion
Good english verbal and written communication skills (B2+)
Preferred
Experience running A/B, geo, and other types of experiments
Experience in econometrics
We offer
Compensation package: base salary and performance-based bonuses
Relocation support: full assistance for a smooth relocation for the employees and their family to Lisbon, Portugal
Office-first: flexible hours with a possibility to work remotely 52 days per year
Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
Before applying for the above position please review our Candidate Privacy Notice
here
. By responding to the vacancy, you acknowledge that you have read our Privacy notice.
Location: London, England
About the Role
iCapital is seeking a Vice President, Regulatory & Compliance to join its International Regulatory & Compliance Team, based in London. This role will support a broad range of regulatory, compliance, corporate governance, and risk management activities across the firm's UK and EMEA operations.
The successful candidate will work closely with senior members of the International Regulatory & Compliance Team to help maintain and enhance the firm's compliance framework, support regulatory obligations, and partner with the business teams to ensure that our UK & EMEA offices are operating within the letter and the spirit of the regulations.
This role offers an excellent opportunity to gain exposure to multiple regulatory regimes, private markets distribution, corporate governance, and international compliance matters within a fast-growing global organization.
Responsibilities
Support the development and enhancement of the UK and EMEA Compliance Framework, including overseeing compliance policies, procedures, and regulatory inventories.
Monitor regulatory developments and advise business stakeholders on applicable UK, European, and Middle East regulatory requirements, including cross border distribution.
Provide compliance guidance and reviews of financial promotions, distribution activities, conflicts of interest, AML/CFT, staff compliance, and other regulatory matters.
Develop and undertake risk-based assessments, compliance monitoring and testing, and support the deployment and remediation of identified issues.
Oversee and deliver compliance training and maintain appropriate training records.
Support regulatory reporting and governance obligations, including FCA filings and attending board meetings.
Maintain corporate governance records, regulatory registers and filings, board documentation, and support responses to regulatory enquiries, audits, and examinations.
Assist with financial crime and employee compliance programmes, including third party onboarding, AML/CFT, sanctions, personal account dealing, gifts and entertainment, outside business interests, annual attestations, investigations, incidents, breaches, and regulatory recordkeeping.
Improve compliance processes and controls, including through the responsible use of AI and other technology.
Work closely with senior management, colleagues, regulators and external stakeholders to identify and mitigate regulatory and compliance risks for the firm and its clients.
Qualifications
6-10 years of experience in compliance, regulatory affairs, risk management, audit, legal, operations, or compliance consulting within financial services.
Strong understanding of FCA regulatory requirements applicable to licensed firms, including SMCR, Conduct of Business Rules, financial promotions, AML/CFT, and governance obligations.
Experience supporting regulatory reporting, financial promotion reviews, compliance monitoring, risk assessment and compliance advisory activities.
Familiarity with UK and European regulatory requirements applicable to regulated financial services firms, including cross-border distribution considerations.
Collaborative, proactive and adaptable team player, able to manage competing priorities in a fast-paced environment.
Understanding of financial crime requirements, including AML, sanctions, and KYC obligations.
Experience developing or supporting compliance training and monitoring programmes.
Excellent written and verbal communication, analytical, and organizational skills.
Knowledge of private markets, investment funds, wealth management, or fund distribution would be advantageous.
Advanced Microsoft Office skills; experience with compliance technology platforms and workflow management systems is advantageous.
The role reports to the International Regulatory & Compliance leadership team and works closely with colleagues across Legal, Risk, Client Solutions, Product, Operations, Finance and Corporate Governance functions. The role will require the candidate to hold FCA approval to carry out the SMF17 Money Laundering Reporting Officer (MLRO) Senior Management Function.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for an experienced Technical Product Manager to join Systems Engineering and own the roadmap for the capabilities and technology that power Fivetran’s global Customer Support organization.
You’ll sit at the intersection of Support and Engineering, partnering with Support leaders to understand their biggest challenges, define what we should build, and work with technical teams to deliver scalable solutions. You’ll work across case management, customer portals, service delivery, workforce workflows, and automation, with Zendesk at the center of a broader ecosystem of APIs, integrations, and custom services.
You’ll work with a diverse, global group of stakeholders and need to build trust quickly, flex your communication style, and confidently guide teams toward the right solution rather than simply taking requests at face value. This role is ideal for someone who moves quickly, asks great questions, and can bring structure to loosely defined problems. You’ll need strong technical instincts and the confidence to go beyond the initial request, understand the underlying problem, and recommend a simpler or more scalable approach.
Technologies You’ll Use
Zendesk, Salesforce, Jira, Slack workflows, APIs and integrations, Lucidchart, SQL, Looker, Google Workspace, AI and automation technologies, and other systems supporting Fivetran’s customer experience.
What You’ll Do
As a TPM for our Support systems, you'll be responsible for defining what we build, shaping how we deliver it, and driving alignment across stakeholders to ensure successful execution.
Product Management
Partner with Support leadership and cross-functional stakeholders to build and maintain the Customer Support systems roadmap.
Intake, evaluate, and prioritize requests across case management, customer portals, service delivery, workforce workflows, and support automation.
Own requirements gathering, process analysis, and solution scoping for prioritized initiatives.
Translate ambiguous business needs into clear product, process, and systems requirements, asking the right questions to uncover the broader problem behind the request.
Identify opportunities to simplify workflows, improve agent and customer experiences, and increase Support efficiency through automation and better systems.
Technical Leadership
Partner with Systems Engineering to design scalable solutions across Zendesk and its broader integration ecosystem.
Develop deep expertise in Support processes, Zendesk capabilities, APIs, integrations, automation, and data flows to support solution design, systems analysis, testing, and implementation.
Shape technical tradeoffs that balance business value, customer experience, delivery effort, quality, scalability, and maintainability.
Evaluate opportunities to use AI, automation, and evolving support technologies to improve service delivery while thoughtfully incorporating human oversight where needed.
Ensure delivered solutions meet business requirements and quality expectations through active participation in testing and validation.
Stakeholder Management & Delivery
Build trusted partnerships across a diverse, global stakeholder group spanning Support, Product, Engineering, Professional Services, Legal, and other teams.
Adapt your communication and working style across stakeholders while confidently providing recommendations and constructively challenging ideas when needed.
Drive alignment on priorities, requirements, tradeoffs, and implementation approaches.
Partner with technical and business teams throughout design, testing, rollout, enablement, and adoption.
Communicate progress, risks, decisions, and business impact clearly to stakeholders at all levels.
Skills We’re Looking For
7+ years of experience in Technical Product Management, Business Systems, Technical Business Analysis, Product Ownership, Implementation Consulting, or a related technical role.
Experience working with customer support, customer experience, or other complex business workflows in a SaaS or technology environment.
Strong technical foundation with experience working across APIs, integrations, data flows, automation, and interconnected business systems.
Demonstrated ability to take loosely defined stakeholder requests, ask the right questions, and translate them into clear problems, requirements, and scalable solutions.
Strong product judgment with the ability to look beyond a requested solution, understand the underlying need, and recommend simpler or more effective approaches.
Excellent stakeholder management and communication skills, with the ability to build trust and adapt your approach across technical and non-technical audiences.
Ability to operate effectively in a fast-paced environment with a high volume of requests and competing priorities.
Strong execution skills with experience carrying initiatives through requirements, design, testing, rollout, and adoption.
Curiosity about AI, automation, and emerging technologies and how they can improve customer and employee experiences.
Bonus Skills
Hands-on experience administering Zendesk or building applications and integrations using the Zendesk API.
Experience with AI-enabled customer support, agent-assist, or workflow automation technologies.
Experience with workforce management, premium support, or differentiated service models.
Experience supporting Professional Services or other post-sale customer workflows.
Experience integrating or consolidating customer support platforms, portals, or processes.
#LI-DC1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: London, United Kingdom
Workplace: remote
Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.
DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.
We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.
If this excites you more than it scares you, you are in the right place.
The Role
As Legal Counsel, you will own legal matters end-to-end—moving issues from question to resolution. You will collaborate directly with product, engineering, commercial, and marketing teams to turn legal requirements into workable agreements, product decisions, and operational processes.
What You Will Do
Contract & IP Management:
Draft, negotiate, and maintain commercial agreements, licensing, creator/performer releases, terms of service, and trademark/copyright protections.
Product & Business Support:
Partner with internal teams to help launch products, structure partnerships, and resolve disputes involving our platforms and technology.
Compliance & Trust & Safety:
Address content complaints, privacy requests, consent requirements, age assurance questions, and payment provider compliance.
External Counsel Coordination:
Direct specialist external lawyers by providing clear context, framing precise questions, and executing recommendations.
Legal Operations & Scalability:
Build standardized templates, clear escalation workflows, and a legal knowledge base to streamline recurring work.
What We Are Looking For
Qualifications & Background:
A legal qualification with proven experience handling commercial legal matters.
Core Legal Expertise:
Solid working knowledge of copyright, IP, commercial contracts, technology, privacy, and platform compliance.
Communication & Judgment:
Strong drafting and negotiation skills in English; ability to distinguish strict legal requirements from commercial trade-offs.
Working Style:
A proactive, curious investigator who communicates directly, takes initiative, and thrives in a fast-paced environment with shifting priorities.
Regulatory & Rights Management:
Familiarity with high-compliance digital content, user consent protocols, age assurance, and copyright managements.
Bonus Points
Experience with digital platforms, creator businesses, AI, VR, international operations, or high-compliance streaming media would be valuable.
A strong generalist mindset capable of bridging diverse operational areas and calling in specialist input when needed.
Hiring Process
HR Screening (30 min)
COS Interview (1.5 hour)
Team Interview (1 hour)
CEO Interview (45 min)
💼
Explore our hiring process
What we offer:
Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.
The chance to shape the legal foundation of a pioneering company
Direct impact on the future of immersive media
Flexible working hours and remote-first culture
A team that values initiative, clarity, and collaboration
Access to all tools and tech you need
Unlimited DeoVR Premium
A work environment where ideas matter and people are treated with respect
Stay Connected
Join
our Facebook community
and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.
Задачи:
— Участие в рабочих группах в рамках реализуемых проектов/задач;
— Участие в оценке трудоёмкости задач;
— Документирование бизнес- и функциональных требований к реализации бизнес-процессов;
— Анализ, описание, моделирование и документирование бизнес-процессов;
— Проектирование решений;
— Определение и классификация функциональных разрывов.
— Подготовка документации для разработки;
— Проведение необходимых настроек в ПО;
— Осуществление функционального тестирования разработок;
— Документирование изменений, реализованных в рамках проектов/задач;
— Подготовка материалов и проведение семинаров для ключевых пользователей, сотрудников 2-й линии поддержки и других смежных подразделений;
— Устранение замечаний по результатам тестирования.
— Участие в подготовительных мероприятиях для запуска в продуктивную эксплуатацию;
— Обучение ключевых пользователей и сотрудников 2-й линии поддержки;
— Подготовка сопроводительной документации;
— Обеспечение передачи знаний бизнес-заказчику;
— Осуществление поддержки продуктивного запуска в рамках своей функциональности.
— Консультирование сотрудников 2-й линии поддержки по решению инцидентов и сотрудников смежных подразделений;
— Решение инцидентов, переданных на третью линию;
— Выполнение задач в рамках планов по улучшению сервисов;
— Участие в устранении результатов аварий по системам.
— Своевременная подготовка и предоставление отчётов о своей деятельности руководителю.
Требования:
— Высшее профессиональное образование (техническое).
— От 3 лет по направлению «Системный анализ».
— Коммуникативные навыки (умение эффективно письменно и устно взаимодействовать с коллегами и клиентами для решения задач, умение работать в команде);
— Понимание бизнеса и компании (знание и понимание основных бизнес-процессов компании в рамках своего профиля);
— Навыки анализа и работы с большим объёмом данных, умение анализировать требования к поставленной задаче;
— Владение основами системного анализа, системное мышление;
— Самостоятельность, ответственность, проактивность;
— Умение составлять проектную и техническую документацию, спецификации, технические задания, описания выполненных настроек для передачи в поддержку;
— Знание нотаций моделирования: BPMN, UML (use case, sequence, activity), ER-диаграммы;
— инструменты моделирования: Visio, draw.io;
— Умение писать SQL-запросы для анализа данных (select, join), знание форматов обмена XML/JSON, понимание REST API;
— Навыки работы с таск-трекерами и базой знаний (Jira/Kaiten, Confluence);
— Знание методологий разработки (Agile/Scrum), опыт работы в кросс-функциональных командах;
— Умение самостоятельно проводить функциональное тестирование по тестовым сценариям, оформление баг-репортов в Jira;
— Знание жизненного цикла ПО в рамках курируемого направления;
— Базовое понимание архитектуры информационных систем и интеграций (API, очереди сообщений, обмены между системами);
— Знание принципов проектирования и функционирования информационных систем;
— Знание принципов хранения, передачи и обработки данных;
— Ориентация на результат (высокие постоянные показатели результативности);
— Развитие собственных навыков (поиск возможностей для дальнейшего развития);
— Позитивное мышление (ориентация на то, что может быть достигнуто);
— Управление изменениями (поддержка изменений).
Знание языков:
— Английский язык, уровень Intermediate (B1): чтение технической документации.
Location: Cape Town, South Africa
Job Description:
Dedicated Adviser Support Executive
Location:
CBD Cape Town, South Africa (Office-based, on-site)
UK-aligned Hours:
Mon-Fri (10am-7pm winter / 11am-8pm summer)
Reports to:
Head of Mortgage Customer Success
Department:
Customer Success
Type:
Full-time
Company Information
OneDome is an award-winning next generation property marketplace (one stop shop housing ecosystem). We are a market disruptor enabling home movers to conduct an end-to-end property transaction via a single platform. The OneDome platform makes transactions faster, more assured and allows customers to have greater control over their transactions.
Our goal is to challenge market norms and to reshape the property industry to better reflect the consumer demands of the 21st century.
We are growing as a business and as such we are seeking entrepreneurial and collaborative individuals who are simplifiers. We need our people to help us work towards our mission of revolutionising home moving.
OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative Company in the 2021 Best Business Awards in the UK.
Role Overview
We are looking for a highly organised and proactive Dedicated Adviser Support Executive to provide one-to-one support to a Senior Adviser across mortgages, protection and later-life business.
This is a varied role combining mortgage administration, application processing, case support and general adviser administration.
You will work closely with the Adviser on a daily basis, taking ownership of time-consuming administrative and processing activities so the Adviser can focus on client relationships and providing advice.
A key part of the role will be developing a strong understanding of the Adviser's working style, clients and processes and becoming a reliable point of support across their day-to-day workload.
Key Responsibilities
Mortgage Application & Processing Support
Key mortgage applications accurately using lender portals and internal systems
Prepare mortgage applications for submission, ensuring all required information has been entered accurately and documentation is in place
Work closely with the Adviser when keying more complex applications or where additional information is required
Support the Adviser with residential, remortgage and other mortgage applications
Check client information, income and supporting documentation before applications are progressed
Maintain accurate client and application information across internal systems
Complete relevant mortgage administration and internal forms
Identify missing information or documentation and follow up where required
Case & Client Administration
Support with the ongoing administration of mortgage cases
Request outstanding documents and information from clients
Review documentation such as bank statements, income evidence and budget information against agreed processes
Keep internal systems and case notes accurate and up to date
Complete routine administrative and case checks
Follow up on outstanding actions and ensure important tasks are not missed
Communicate professionally with clients and relevant third parties by email and telephone where required
Help manage the Adviser's pipeline and keep track of outstanding actions and priorities
Later Life & Protection Support
Provide administrative support across later-life and protection business
Assist with gathering client information, including income and supporting documentation
Support with basic data input and case preparation on relevant systems
Complete administrative sections of internal, compliance and provider forms
Contact providers and Business Development Managers to obtain factual information, criteria and case updates where required
Support the Adviser with research and preparation for more complex later-life cases
Follow up on outstanding requirements and maintain accurate records
Training and guidance will be provided for specialist processes where
required.
Dedicated Adviser Support
Work closely with the Adviser on a one-to-one basis and develop a strong understanding of their preferred way of working.
Help organise and prioritise outstanding actions across the Adviser's workload.
Monitor the Adviser's diary and upcoming priorities where appropriate.
Maintain consistent communication through agreed channels, including email and telephone.
Proactively identify administrative tasks that can be completed without requiring Adviser involvement.
Help ensure information is organised and readily available when the Adviser needs it.
Adapt to the Adviser's working processes while helping develop efficient and consistent ways of working.
What We're Looking For
We are looking for someone who:
Is highly organised, reliable and proactive.
Has excellent attention to detail and accuracy.
Is comfortable working closely with one Adviser and building a strong one-to-one working relationship.
Has excellent written and verbal English communication skills.
Can process and organise detailed financial information accurately.
Is confident working across multiple systems and lender portals.
Can manage several tasks and priorities without losing track of outstanding actions.
Is comfortable communicating with clients, lenders, providers and other professional third parties.
Takes ownership and follows tasks through to completion.
Is adaptable and comfortable learning new processes.
Can work independently while recognising when something needs to be escalated.
Is patient, methodical and comfortable supporting complex cases.
Experience
Previous mortgage administration, mortgage processing or financial services experience is highly desirable.
A good understanding of the UK mortgage application process would be advantageous.
Previous experience keying mortgage applications or using lender portals would be particularly beneficial.
Experience using mortgage CRM or financial services systems would be advantageous.
Previous experience within later life, equity release or protection would be beneficial but is not essential.
Full training will be provided on internal systems and specialist processes where required.
About OneDome
OneDome is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and pro-tecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home pur-chases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month
, positioning the compa-ny among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Задачи:
— Системный аналитик в транспортной логистике и распределённых системах.
— Экспертиза логистических систем и промышленной логистики.
— Работа с полным циклом ИТ-проектов: от обследования и сбора требований до приёмки и запуска.
Требования:
— Опыт работы бизнес- или системным аналитиком от 3 лет, включая участие в ИТ-проектах полного цикла.
— Опыт анализа и оптимизации бизнес-процессов: интервью с заказчиками, AS-IS / TO-BE, выявление узких мест, согласование целевой модели и бизнес-правил.
— Умение формализовать бизнес-, пользовательские, функциональные и нефункциональные требования; приоритизация, трассировка изменений, согласование.
— Навыки подготовки проектной документации: бизнес-требования, ФТТ/ТЗ, User Story и Use Case, инструкции, модели процессов, критерии приёмки.
— Владение BPMN 2.0; понимание UML (Use Case, Sequence, Activity).
— Практический SQL: JOIN, агрегации, проверка качества данных, работа со структурой БД.
— Понимание принципов реляционных БД, нормализации, ER-моделирования.
— Понимание интеграций: REST API, JSON, HTTP, основы SOAP/XML; описание контрактов API, маппинга данных, ошибок, идемпотентности.
— Опыт взаимодействия с разработчиками, архитекторами, тестировщиками и бизнес-заказчиками.
— Работа с Jira и Confluence; Visio, Draw.io или аналогами.
— Опыт в транспортной/распределительной логистике, желательно нефтепродуктообеспечения.
— Планирование цепочки поставок НПЗ → нефтебаза/терминал → АЗС.
— Управление запасами, прогнозирование потребности, сезонность, критические остатки.
— Планирование рейсов бензовозов с учётом ёмкости секций, совместимости продуктов, графиков НБ и АЗС, ограничений движения, режимов труда и отдыха водителей.
— Маршрутизация, геозоны, GPS-мониторинг, оперативное перепланирование.
— Работа с мастер-данными: НБ, АЗС, резервуары, нефтепродукты, транспорт, водители, тарифы, маршруты.
— Расчёт и интерпретация KPI: доступность топлива на АЗС, запас в днях, выполнение плана, стоимость логистики, коэффициент использования пробега и объёма ТС, простои, время цикла рейса.
— Отчётность и аналитика по запасам, рейсам, эффективности перевозок и отклонениям плана.
— Умение переводить бизнес-правила и ограничения в проверяемые системные требования.
— Опыт описания интеграций с учётными системами (1С/SAP), GPS-трекерами, мобильными приложениями и картографическими сервисами.
— Понимание ролей и прав доступа, журналирования, надёжности и деградации функций при недоступности внешних систем.
— Понимание принципов транзакционности, обработки ошибок и контроля целостности данных.
— Умение читать логи, пользоваться Swagger/Postman; опыт работы с PostgreSQL или иной промышленной СУБД.
— Понимание основ web/mobile-архитектуры будет плюсом.
Будет преимуществом:
— Проекты в нефтепродуктообеспечении, топливном ритейле, WMS/TMS/OMS/ERP, диспетчеризации или планировании цепочек поставок.
— Опыт постановки задач для алгоритмов оптимизации: целевая функция, ограничения, сценарии, входные данные, критерии качества.
— Знание Power BI, Tableau либо аналогов.
Личные качества:
— Умеет говорить с логистом и разработчиком на одном языке.
— Может аргументированно работать с противоречивыми и неполными требованиями.
— Системно мыслит, внимателен к данным и деталям, умеет фиксировать договорённости.
— Грамотно пишет, уверенно проводит интервью и рабочие сессии, умеет защищать решение перед заинтересованными сторонами.
Qualifications:
— 4+ years of proven success in outbound sales and high-level account management, specifically closing net-new business.
— Strong experience in a Mid-Market sales motion, demonstrating the ability to navigate longer, more complex deal cycles and break into executive teams (VP to C-Suite).
— Exceptional sales acumen with a deep command of pipeline management.
— Ability to ramp up quickly, work independently, and unblock deals.
— Skilled in selling complex solutions, including SaaS, cash flow tools, or payments products, ideally in a startup or fintech environment.
Bonus:
— Strong understanding of the payments ecosystem and the high-volume credit cards space.
— Track record of consistently exceeding targets with clear, quantifiable achievements.
— Advanced outbound thinker, building strategic, multi-threaded outbound campaigns.
— Collaborative team player sharing tactics and market feedback with peers, Product, Marketing, and Enablement.
— Experience with target verticals: Wholesalers, Retail, Software, Logistics, and Construction.
— Power user of sales tools like Salesforce, Outreach, Gong, Apollo, and LinkedIn Sales Navigator.
A day in the life and how you’ll make an impact:
— Drive strategic outbound prospecting to identify, engage, and win ultra high-value customers with longer consideration phases.
— Manage full sales cycle with multi-stakeholder deals, engaging buying groups from operators to C-suite.
— Deliver advanced, tailored product demos connecting Melio's value to business metrics like cash flow, operational efficiency, and ROI.
— Maintain rigorous Salesforce hygiene and provide accurate forecasting to leadership.
— Host executive Google Meet meetings and occasionally travel for trade shows, conferences, or strategic client visits.
— Consistently exceed monthly and quarterly targets and help shape the go-to-market playbook as the UHV team scales.
About the team:
— The Ultra High Value (UHV) Payors team is a new, high-visibility initiative at Melio.
— The role involves partnering to build on existing processes and selling an innovative, dynamic solution poised for dramatic scale.
— Opportunity to make a significant and lasting contribution to the company’s growth and future success.
About Melio USA:
— Competitive compensation packages with an annual base salary range of $95,000 - $105,000 plus variable bonus.
— Medical, Dental, and Vision plans with up to 100% employer-paid coverage, FSA and HSA.
— 401K matching.
— Wellness programs focusing on financial, physical, emotional, social, and community support.
— Time off including vacation, sick days, holidays, parental leave, and wedding days.
— Food perks with a weekly Seamless stipend.
— Growth and development opportunities through workshops, mentorship programs, and team building activities.
— Melio builds B2B payment tools to help small business owners spend less time in the back office.
— Melio is the fastest-growing B2B payment platform in the US.
— Diversity, equity, and inclusion are top priorities, with a commitment to equal opportunity and a diverse team.
— Melio accepts job applications on an ongoing basis until the position is filled.
— Employer participates in E-Verify and will provide Form I-9 information to confirm work authorization in the U.S.
УдалённоseniorJapan
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