- Deliver and own the Rootstock Vaults sales plan (ideal customer profile, target lists, conversion assumptions, weekly forecast) within first 60 days. - Run sales as a clean, repeatable process from month 3: qualify counterparties, code lost deals, and keep the CRM current weekly.
УдалённоApplicants must be based in Europe or Latin America
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, Texas. You will be expected to work from our Austin office twice a week.
About the Department
The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.
About the role
Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced
Technical Support Engineer for Zero Trust
to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence.
Responsibilities
Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, Cloudflare Tunnels, Cloudflare WAN and the Cloudflare One client (formerly known as Cloudflare WARP client).
Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access.
Communicating and working directly with the customers via phone, video conference (ie Zoom, Google Meet), chat and tickets in Salesforce
Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues.
Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs.
Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools.
Desirable Skills, Knowledge, and Experience
Availability to work the weekend shift (Saturday & Sunday)
You have a minimum of 3 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc).
Hands-on experience with identity and access management (IdP, IAM, SCIM) systems, such as Okta, Microsoft Entra, Ping, etc. Strong knowledge of authentication protocols (SAML, OIDC)
Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing.
Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations.
You have worked with PostgreSQL, MySQL, MS SQL or other database servers.
Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). This may also include specialized bootcamps.
Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP.
Experience with building projects on Cloudflare or using Cloudflare Products.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
X-FLOW
is a mobile game development company established in 2018. We gained recognition after the release of
Happy Color
, the most popular digital coloring book and one of the most successful ad-driven mobile apps in the world.
We’re looking for an IT Operations Specialist to own our corporate SaaS ecosystem: keeping it reliable, secure, and cost-efficient. You’ll work closely with Engineering, QA, Support, BI, Legal, and Finance.
What You’ll Do:
Administer and automate our tools:
Manage Jira and Confluence: spaces, workflows, permission and notification schemes, custom fields, and Jira Automation.
Administer Zendesk for Support: triggers, routing rules, macros, and integrations with internal backend services and APIs.
Manage repositories and CI/CD (GitLab, Bitbucket, etc.): access keys, permissions, forks, and integrations with task trackers.
Integrate and configure other corporate software.
Own access and security:
Run automated onboarding and offboarding, and audit inactive accounts.
Apply least-privilege principles when assigning roles.
Generate, track, and rotate tokens, API keys, and service accounts.
Administer infrastructure security tools and contribute to the IT Security Policy, Incident Management Plan, and IT Risk Plan.
Explain security rules to employees in plain language and run initial onboarding on corporate services.
Govern AI tools:
Support the rollout of AI assistants (Cursor, Claude Code, Codex, MCP, and plugins) across company workflows.
Monitor token usage and quotas, and define rules that prevent leaks of data and proprietary code.
Manage vendors, platforms, and costs:
Manage developer accounts in App Store Connect, Google Play Console, and Amazon App Store, including verifications and policy violations.
Handle SaaS payments: compliance checks, invoices, and subscriptions.
Maintain the approved software registry and allocate costs to projects with Accounting.
Negotiate with vendors on pricing and license plans, carefully reviewing contracts, offers, and license agreements.
What We’re Looking For:
2–3+ years as an IT Operations Specialist, Corporate Systems Administrator, SysOps, or similar.
Hands-on experience with centralized SaaS administration, IAM, and workflow automation.
Deep knowledge of Jira and Confluence; experience with Zendesk and its API integrations.
Confident repository and CI/CD administration (GitLab, Bitbucket, or similar).
Experience building onboarding/offboarding processes and managing secrets securely.
Experience administering infrastructure security tools and basic knowledge of InfoSec standards.
Understanding of AI assistants and MCP in development workflows.
Experience with app store developer accounts and with financial and tax procedures for SaaS payments.
Strong troubleshooting skills and the ability to stay focused under pressure.
Systems thinking and attention to detail, especially with legal documents.
Experience collaborating with cross-functional teams.
English: Upper-Intermediate (B2) or higher.
Nice to Have:
Experience with SSO / identity providers (Okta, Google Workspace, Azure AD).
Scripting skills (Python, Bash) for automation.
Experience with MDM or device management.
Experience with FinOps or SaaS spend-management tools.
What We Offer:
Competitive salary and benefits package.
Opportunity to work with a talented and passionate team in a creative and dynamic environment.
Flexible working hours and remote/office work options.
Career growth and professional development opportunities.
A fun and inclusive company culture that celebrates diversity and creativity.
Join us and let’s create great content together!
When you apply for this role, we process your personal data in accordance with our Candidate Privacy Notice
(
https://xflowgames.com/candidate-privacy-notice
).
Location: Global - Remote
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Role:
Senior DevOps & Infrastructure Engineer
Location
: Brazil
Experience Level:
5+ years in cloud, infrastructure, DevOps, SRE, or platform engineering
Work Model:
Remote within Brazil, with regular working-hour overlap with U.S. Pacific Time and participation in a global on-call rotation
Why Join Turing?
Join Turing's global Infrastructure Engineering team and help build the cloud infrastructure and developer platform that power our business. You will make the systems engineers rely on more reliable, secure, scalable, and efficient as the company grows.
This is a hands-on role for an engineer who enjoys turning manual work into durable automation, solving difficult production problems, and raising the bar for operational excellence. You will work across cloud infrastructure, reliability, developer tooling, and security in close partnership with application and security teams.
You will have meaningful ownership in a globally distributed team: working regularly with colleagues in U.S. Pacific Time, participating in the shared on-call rotation, and building systems that allow engineers to ship faster with confidence.
As the Senior DevOps & Infrastructure Engineer, You Will
Own Multi-Cloud Reliability
Operate and continuously improve production infrastructure across GCP, AWS, and Azure. Lead incident response, troubleshoot complex issues, drive root-cause remediation, and improve monitoring, logging, alerting, performance, capacity, and cloud-cost efficiency.
Build the Developer Platform
Build and support engineering platforms, release pipelines, and deployment automation using GitHub Actions, Google Cloud Build, Jenkins, and related tooling. Develop reusable Terraform modules and automate workflows with Python, Go, Shell, or similar technologies.
Operate Production Kubernetes
Run production Kubernetes and GKE environments across deployment, scaling, networking, security, observability, and troubleshooting. Build infrastructure that is secure and scalable without making engineering teams slower.
Secure Infrastructure by Default
Design and troubleshoot cloud networking, including VPCs, firewalls, load balancers, routing, DNS, and WAFs. Partner with security and engineering teams on identity and access management, secrets management, network security, and broader infrastructure-security controls.
Raise the Operating Standard
Use AI-assisted engineering tools to improve log analysis, debugging, troubleshooting, and optimization. Collaborate on scalable architectures and production best practices, mentor engineers, and lead initiatives that improve reliability, security, and developer productivity.
The Anti-Sell
On-call is part of the job:
You will participate in a shared global on-call rotation, respond to production incidents, and carry work through root-cause analysis and durable remediation.
Broad infrastructure ownership:
This is not a narrow CI/CD or cloud-administration role. You will work across GCP, AWS, Azure, Kubernetes, developer tooling, networking, security, and reliability.
Hands-on engineering required:
The role is for a builder who can write automation, develop Terraform modules, troubleshoot production systems, and make technical decisions directly.
Global-team cadence:
Regular working-hour overlap with U.S. Pacific Time is expected. Clear communication and dependable collaboration across time zones are core to the role.
Our Senior DevOps & Infrastructure Engineers Typically Have
Production GCP experience:
Typically 5+ years in cloud, infrastructure, DevOps, SRE, or platform engineering, including hands-on ownership of GCP production environments.
Infrastructure-as-code and delivery fluency: Independent experience with Terraform, CI/CD systems such as GitHub Actions, Jenkins, Cloud Deploy, or equivalents, and production Kubernetes.
Cloud and networking depth:
Strong knowledge of cloud architecture, distributed systems, VPCs, firewalls, load balancers, WAFs, and securing cloud environments.
Automation capability:
Strong scripting or programming skills in Python, Go, Shell, or equivalent technologies, with a bias toward replacing manual work with repeatable systems.
Operational ownership:
Experience handling complex incidents, conducting root-cause analysis, communicating clearly, and following through on improvements that prevent recurrence.
Top-Tier Candidates Will Have
Independent operational experience in AWS or Azure alongside GCP.
Experience with configuration-management tooling such as Ansible, Chef, or Puppet.
Experience securing containers across Docker, Kubernetes, or GKE.
Experience with advanced GCP controls, including Organization Policies, VPC Service Controls, Access Context Manager, and Binary Authorization.
Google Cloud Professional certifications or comparable cloud credentials.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); AU: Queensland Remote Worker; AU: New South Wales Remote Worker; AU: Brisbane (243 Edward St); AU: Victoria Remote Worker
Workplace: Hybrid
The role / impact
Reliability is a top strategic priority at Xero, directly influencing customer trust across more than 3,000 services. In this Site Reliability Engineering role, you will help shift reliability into a front-row discipline, moving beyond reactive fixes to uncover and resolve systemic resilience challenges across our global platform. You will partner closely with product teams to design reliability by default, ensuring our systems withstand unexpected events while supporting millions of small businesses.
You will take ownership of platform health by building automated tooling, championing chaos engineering experiments, and identifying potential failures before they impact customers. From coordinating incident management rituals and post-incident analysis to introducing load-shedding mechanisms, your contributions will directly safeguard platform availability and elevate engineering practices across the organisation.
The team / how they connect
You will join a focused Site Reliability Engineering team spanning Australia and the United States, responsible for incident management strategy, artificial intelligence operations tooling, and high-availability frameworks. The team works in close partnership with product and infrastructure squads across Xero, embedding alongside engineers to resolve shared reliability gaps and implement resilient design patterns. Together, the team shares incident commander responsibilities across regions, turning operational learnings into long-term systemic stability.
The team is currently working on / Initially, you will focus on
- Working across a modern technical stack centred on Kubernetes, AWS (including ECS and managed services), Golang, Python, and C#.
- Developing custom Kubernetes operators to automate storage resizing, alert provisioning, and reliability-by-default capabilities for development teams.
- Enhancing telemetry pipelines to extract AWS-specific metrics from managed services and route actionable alerts directly to product squads.
- Implementing chaos engineering scenarios to test infrastructure failure modes, alongside building API load shedding and rate limiting to protect services against traffic surges.
Where and how you can work
This role offers the flexibility to work remotely from anywhere in Australia, with office hubs available in Sydney, Melbourne, and Brisbane. Whether you prefer working from home or coming into our collaborative spaces for team gatherings and boost days, we provide the autonomy to create a working routine that suits you best.
Here are some of the things we are looking for
- You bring a solid background in site reliability engineering or DevOps, with experience diagnosing and strengthening distributed systems.
- You have practical experience managing containerised workloads in Kubernetes and running infrastructure on cloud platforms such as AWS.
- Your skillset includes practical coding proficiency in Golang, Python, or C#, coupled with curiosity for applying modern AI tools to operational challenges.
- You display strong agency and initiative, proactively identifying operational friction and proposing sustainable technical solutions without waiting for instruction.
- You demonstrate familiarity with incident management, participating in on-call responses and conducting post-incident reviews that translate into permanent fixes.
- You possess clear communication skills, consistently linking technical reliability investments directly to customer needs and measurable business outcomes.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Remote
Workplace: Remote
ABOUT BUFFER
We create social media and brand-building software for small businesses, creators, and individuals. Our mission is to provide essential tools to help small businesses get off the ground and grow. Through exceptional customer service and uplifting content, we help our customers believe they can succeed and do good along the way.
Buffer is a fully distributed team, and we’ve always aimed to do things a little differently. Since the early days, we’ve focused on building one of the most unique and fulfilling workplaces by rethinking a lot of traditional practices. We also default to transparency, so you can read all about our metrics, and our successes and failures along the way on our Transparency Dashboard https://buffer.com/open.
We're united by Buffer's values https://buffer.com/about#values, and we hire and work from all over the world. We strive to create a diverse and inclusive work environment, and we are building a culture where underrepresented groups are welcome and can flourish. Please note that we do travel to work together in person once or twice per year, and those events are highly encouraged to build deeper connections among our small team.
As you get to know Buffer and consider joining the journey, you can learn more about Buffer on our Journey https://buffer.com/journey page. Still curious to learn more about the experience on the Buffer team? Feel free to read more from Kirsti https://buffer.com/resources/first-30-days-buffer/ and Sabreen https://buffer.com/resources/joined-3-days-before-the-retreat/ as they share their first experiences with Buffer, as well as from Hailley https://buffer.com/resources/8-years-at-buffer/, who captured why she still calls Buffer home after 8+ years.
While unusual at Buffer, we're looking for folks in a specific timezone range. This role is currently open to candidates based between UTC-3 and UTC+3. That gives you overlap with our current security engineer in Sri Lanka and most of our Engineering team, and lets the two of you share incident coverage so neither of you has to work through the night.
ABOUT THE ROLE
We're hiring a hands-on security engineer to be the tech lead for Buffer's Security team. You'll work alongside Adnan https://www.linkedin.com/in/adnanissadeen/, who has carried security at Buffer for years. Together, you’ll own security and compliance for a 15-year-old profitable company that is rebuilding itself around AI.
Two things make this the right moment. Buffer’s product surface is growing: in May, we launched a public GraphQL API with an MCP server and CLI. More than 35,000 organizations have connected an AI tool to Buffer, and we are planning to build a plugin ecosystem on top. Internally, we're becoming an AI-native organization: MCPs on our Claude Team plan, custom connectors, internal tools, and Roo, our own internal agent. We're small and lean, with few processes, and we run on trust around access and permissions. We don't want to lose that, but the surface now grows faster than one person can cover.
That means the usual security playbook won't work here. We don't buy enterprise plans for every tool, and we don't make people justify every access request. You’ll make the secure path the easy path to follow.
Your role will be to set the direction for security at Buffer and to do much of the work yourself. You'll decide which open security problems to address first, write code to fix some of them, and lead incidents when they happen. We're looking for an enabler and a team player, not a gatekeeper. This is a generalist role by design.
WHO YOU’LL WORK WITH
You’ll report to Miguel, https://www.linkedin.com/in/migueldavid/ Engineering Manager for the Infrastructure and Security teams.
Day-to-day, the Security team is you, Adnan, and Miguel. Adnan knows how everything at Buffer fits together and where the sharp edges are. Together, you’ll own planned security work as well as the work that keeps the lights on: the security inbox, requests from other teams, maintenance, and chores. You’ll lead the team’s direction and standards.
You will also work closely with product engineering teams to ensure that what we build meets a strong security bar. That means collaborating on tech spec reviews and growing the group of security champions across the teams.
Your peers from our Advocacy (customer support) and People teams will rely on you to support them with security and compliance needs that come up in their work, from customer security questions to vendor reviews and policy.
WHAT YOU’LL BE WORKING ON
- 🧭 Lead security at Buffer. Define the strategy and roadmap, set priorities, drive execution, and change how we work where it matters. If you see a problem outside your lane, say so and drive the fix.
- 🧰 Build. Identify the problem, define the solution, then build it with Adnan: tooling, automation, processes.
- 🔁 Put security in the development loop. Check on every PR, threat modeling in tech specs, dependency, secrets, and supply chain hygiene, and review steps that hold up as more of our code is written with AI agents.
- 🔐 Advance operational security. Secure our day-to-day operations to meet industry-wide standards while maintaining the flexibility afforded by Buffer’s high-trust environment.
- 💡 Keep the lights on. Security inbox, requests from other teams, maintenance and chores, shared with Adnan. Much of this is manual today, and we’d love you to automate what you can.
- 🚨 Lead incidents and take part in our engineering-wide on-call rotation. Set the standard for how we run a security incident, then hold the team to it. Run tabletops with the rest of Engineering, and ensure the gaps are fixed.
- 🤖 Secure the AI surface. Threat-model what we’re building, from agents with tool access to connectors and in-product AI, and set guardrails so Buffer can move fast on AI without guessing.
- 🐛 Run vulnerability disclosure. Triage reports from outside researchers, fix or route the real ones, and decide how the program grows.
- 🤝 Own compliance and customer trust. SOC 2 and Meta platform compliance are the big ones today. We want them to make Buffer safer, not only to pass audits, but also to automate evidence where you can. Security questionnaires reach us through Advocacy. Help answer them, and build what lets customers find answers on their own (a Trust Center, for example).
HELPFUL SKILLS AND EXPERIENCE
- You’ve been the senior security person somewhere without a CISO above you. You know what it means to set direction without a mandate and earn it through work.
- You have hands-on application and API security depth in a multi-tenant SaaS, ideally one with a public API: authorization models, OAuth and OIDC, session and auth flows, IDOR and SSRF, and threat modeling. You've found these bugs and fixed them, not only reported them.
- You write code. You can read and change a TypeScript codebase well enough to ship a fix and review someone else’s (legacy PHP and Python show up more rarely, too).
- You’ve led security incidents end-to-end, including the writing of status updates, customer comms, and postmortems that people act on.
- You’ve worked with AWS, Kubernetes, and Cloudflare, or similar, enough to reason about infrastructure risk with an infrastructure team. You don’t need to run it.
- You’ve run a SOC 2 or similar program, or worked closely with one, and you’d rather automate evidence collection than do it by hand.
- You've run or triaged a vulnerability disclosure or bug bounty program, and you can tell a real report from noise quickly.
- You have strong opinions, and you can hold them loosely. You are comfortable disagreeing with a senior engineer’s design, and working together to find the best solution (sometimes changing your mind when their argument is better).
- You’re fluent with modern AI tools, and you use them to multiply your output and your team’s. You’ve thought hard about securing systems that use them.
- You thrive in remote, async environments, and you follow through. You're clear in your thinking and generous with context, and you close the loop on what you commit to. Most of your influence here will be written.
- Bonus points if you’re already a Buffer user or familiar with social media management tools.
OUR TECH STACK
- Product. Node.js (TypeScript) across most services in a monorepo, backed by MongoDB; a REST API and PHP being retired for legacy services. iOS and Android apps. A public GraphQL API, MCP server, CLI, and connectors.
- Infrastructure. AWS (EKS, IAM, SQS, S3, CloudFront), Terraform, ArgoCD, GitHub Actions, Cloudflare (WAF, Zero Trust, Workers, DNS).
- Security and compliance. Vanta for SOC 2, Dependabot, gitleaks, AWS GuardDuty, Cloudflare WAF and Zero Trust, Action1 for device management, 1Password, and Google Workspace as the identity layer.
- Observability and incidents. Datadog, Sentry, incident.io http://incident.io, and PagerDuty.
- AI. Claude Team across the company, internal agents and MCP servers built in-house, in-product AI features.
APPLY FOR THE JOB
Do you believe you're a fit for this role and want to join the Buffer team? We'd love to hear about you!
Here's what our hiring process looks like:
1. Application. A short form with your CV, LinkedIn, a few yes/no questions, and an example of your writing.
2. Questionnaire. If there’s a match, we’ll email you a short set of questions to learn a bit more about you!
3. Interview process: Meet with several teammates across a few Zoom calls, starting with Miguel https://www.linkedin.com/in/migueldavid/, Engineering Manager for Infrastructure and Security, and the hiring manager for this role, and then a handful of other Buffer teammates and peers.
4. Take-home exercise. During our interview process, we'll ask you to do an asynchronous task so we can see your work in practice and discuss it live.
5. Meet the CEO. Get to know Joel https://www.linkedin.com/in/joelgascoigne/, our Founder CEO.
6. Collaboration period. Two paid days working with the team on a real project, so that we can each see what it's like to work together.
PRIVACY POLICY
By submitting the application, you consent to Buffer collecting and processing your personal data for recruiting purposes. Find more details in our Privacy Policy https://buffer.notion.site/Privacy-Policy-for-Applicants-230a7f5a00fd80e48478f09171d18a24?pvs=143.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is a 12-month contract.
We are seeking a Community Support Specialist who will be focused on making MLB The Show the best place it can be for the players.
This specialist will work on the Community Experience teams to make sure that any issues that may arise to our players are resolved.
Responsibilities:
Engage in direct, ongoing communication with players to troubleshoot reported issues, provide guidance, and work collaboratively toward effective resolutions.
Manage player support inquiries from initial contact through resolution, providing timely follow-ups, clear communication, and a positive support experience throughout the process.
Maintain in-depth knowledge of MLB The Show, including gameplay mechanics.
Assist in keeping the community environment free of harmful imagery and or general toxicity that may damage the player’s experience.
Moderating community channels when the time is needed.
Keeping a keen eye on player reported issues and routing those issues to the correct internal teams for resolution.
Identify and investigate cheating, exploits, and unfair play trends.
Recognize cheating behaviors and emerging exploit patterns.
Analyze player activity to detect cheating and abuse.
Investigate exploits and help protect game integrity.
Track cheating methods to support safer gameplay.
Assist in maintaining tools to help solve player reported issues.
Represent the players best interests to the internal development team.
Assist in identifying bugs and assisting in testing when the time is needed.
Required:
Strong interpersonal, verbal, and written communication skills
A strong sense of empathy and understanding
Ability to keep a positive mindset when talking with players
Strong problem solving and troubleshooting skills
Strong ability to work in a communicative team environment
Superior organization skills
A passion for video games and video game communities
Desirable
:
A passion for Baseball and MLBTS
Experience with ZenDesk or similar customer support tools
Bi-lingual (Spanish)
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$39.33
—
$59.04 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Austin, United States
Workplace: remote
Wallarm is an enterprise security company that helps organizations secure their APIs and AI applications. Security teams use our platform to see what their AI and APIs are doing and to block attacks in real time. Wallarm is headquartered in Austin, Texas and is backed by Toba Capital, Y Combinator, Partech and other investors.
We’re an AI-first company. AI shapes both what we build and how we work every day, from engineering to marketing. In this role, you’ll use AI tools to move faster, test ideas and scale what works.
We're a small, close-knit marketing team. You'll partner with our VP Product & Marketing and a Product Marketing Manager to grow pipeline, working mainly through events, webinars and our owned channels.
Most of our pipeline today comes from events, and webinars, followed by inbound and sales-sourced opportunities. Leads are routed directly to account executives (AEs), who use a variety of tools, including a virtual SDR, for follow-up. You’ll work with them closely to support effective conversion to opportunities.
What you'll do
Lead our webinar program.
The Product Marketing Manager leads content and speakers; you'll guide promotion, registration, production, on-demand distribution and follow-up.
Turn events into pipeline.
Partner with AEs to set meetings before events, provide timely, tailored follow-up afterward, and help us understand the return on each event.
Shape lead management.
Refine our lead scoring and routing, and work with sales on a shared agreement for how leads are handed off and followed up.
Build nurture programs.
Create and test email journeys for contacts who aren't ready to talk with sales yet, using messaging developed with the Product Marketing Manager.
Grow our owned channels.
Email, landing pages, website conversion paths, organic social and search fundamentals for what we publish.
Care for our marketing systems.
Manage our marketing automation platform, its connection to our CRM, campaign tracking and data quality.
Share what's working.
Report on pipeline by source and program, with a monthly update for marketing and sales leadership.
What success looks like in your first 6 months
Event and webinar leads reach the right AE quickly, with high-intent leads followed up within a day.
Marketing and sales share a clear, trusted view of which programs create pipeline.
Marketing-sourced pipeline reaches 50% of new pipeline.
The webinar program runs on a steady rhythm, with more attendees becoming opportunities over time.
Nurture programs bring contacts back into sales conversations.
Event investments are guided by pipeline data.
We believe that great candidates come from many backgrounds and career paths. If this role excites you but your experience doesn't match every point below, we'd still love to hear from you.
Experience in B2B demand generation, campaign or marketing programs roles, typically around five years, ideally with technical audiences in security, infrastructure or developer tools
Hands-on experience using AI tools in your day-to-day work
A track record of running recurring webinars or events and connecting them to pipeline
Comfort working in a marketing automation platform (HubSpot, Marketo or Pardot) and Salesforce, including lead scoring, routing and campaign tracking
Experience working toward pipeline or opportunity goals
A collaborative approach to working with sales and building shared processes across teams
Creativity in reaching audiences through owned channels, partners, co-hosted webinars and colleagues' networks
Clear, engaging writing for email and landing pages
Ability to travel to conferences and events as needed
Bonus points
Security or infrastructure industry experience
Familiarity with webinar platforms such as ON24, Goldcast or Zoom Webinars
Experience planning events
Co-marketing with cloud providers or channel partners
What we offer
Remote work anywhere in the US
Competitive salary.
Paid time off.
Health insurance.
Work equipment provided.
The opportunity to shape a growing marketing function and see the direct impact of your work
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Role
We are seeking an exceptionally accomplished and visionary
Client Executive
to join our SLED (State, Local, and Education) Sales team, managing our most strategic accounts across
Texas
. This is a role for a true public sector sales master—a leader who will drive Cloudflare’s most complex platform adoptions across the State’s premier university systems, major research institutions, and largest municipal and county governments. The ideal candidate possesses unparalleled strategic influence, a profound understanding of localized public sector enterprise architecture, and the ability to proactively shape how Cloudflare advances modern, resilient cloud operating models for critical regional infrastructure and higher education.
As a Client Executive, you will consistently demonstrate the highest level of sales mastery, ensuring highly accurate forecasting, strategic pipeline management, and consistently exceeding attainment targets. You will be a recognized authority on public sector IT modernization, capable of contextualizing Cloudflare’s entire security, performance, and Zero Trust product suite within the broader risk-management, data privacy, and civic continuity strategies of the State’s largest public entities. This role demands the ability to influence and engage at the highest executive levels—including
County/City CIOs and CISOs, Agency Directors, University Vice Chancellors, and Chief Financial Officers
—while leading highly specialized cross-functional teams to secure enterprise-wide adoptions and forge transformative digital innovation partnerships.
What You'll Do
Strategic Regional Revenue & Contract Leadership
Architect and execute strategies to consistently exceed ambitious multi-million dollar sales targets and annual quotas across the territory.
Pioneer contract strategies utilizing localized and education-specific purchasing vehicles (e.g.,
DIR, OMNIA Partners, NASPO ValuePoint
, and county-specific master service agreements) to streamline procurement and maximize Cloudflare's regional footprint.
Local Government & Institutional Architecture Alignment
Apply mastery in understanding and influencing Enterprise Architecture across all four pillars (mission/business, data, applications, technology) within highly complex, decentralized public environments.
Map Cloudflare’s capabilities directly to localized public sector challenges—ensuring robust protection for citizen and student PII, compliance with
CJIS, FERPA, and FEDRamp
, and seamless defense against ransomware or DDoS disruptions targeting critical regional infrastructure and public utilities.
TOLA Executive & Civic Stakeholder Engagement
Lead and orchestrate multiple, simultaneous, highly complex engagements across the State’s premier public landscape, including major local governments (e.g.,
Texas, Oklahoma, Arkansas and Louisiana Agencies, The largest Counties and Cities
) and higher education ecosystems (e.g.,
UT, Texas A&M, U of Houston, Texas State, U of N. Texas, ULS, LCTCS, OK State & U of OK
.
Expertly bridge the gap between centralized IT governance, decentralized municipal departments (e.g., public safety, transportation), and individual academic colleges to build consensus and drive enterprise platform sales.
Precision Forecasting & Public Fiscal Cycle Mastery
Operates with unmatched accuracy in forecasting, proactively shaping and managing a strategic pipeline aligned with municipal fiscal years, university funding cycles, and regional budget approval timelines.
Provide insights that set the stage for Cloudflare's future localized SLED direction, influencing company-wide product and engineering priorities for the regional government and education sectors.
Digital Transformation & Critical Infrastructure Protection
Exhibit mastery in understanding the intricate nuances of digital transformation in the public square (e.g., securing digital citizen services, defending smart-city initiatives, protecting institutional intellectual property, and modernizing hybrid learning environments).
Identify regional market shifts, regulatory compliance mandates, and public sector-specific needs to construct pioneering digital innovation partnerships between Cloudflare and TOLA’s leading institutions.
Examples of Desirable Skills, Knowledge, and Experience
12+ years of unparalleled experience
selling complex, transformative technology solutions (Security, Networking, Cloud) into the
SLED market
, with an irrefutable track record of consistently exceeding multi-million dollar quotas within major local government and university ecosystems.
Deep Texas territory expertise
, with a strong, active network of existing relationships across Texas county/city IT leadership, major municipal agencies, administrators, and prominent universities across the TOLA region.
Strong familiarity with public procurement protocols
, including direct experience leveraging regional cooperative contracts (
OMNIA, Sourcewell
),
DIR
network resources, municipal RFP processes, and collaborative purchasing consortia.
Mastery-level knowledge
of Cloudflare's entire product suite (Zero Trust, SASE, Application Security, WAAP) and how it maps to SLED compliance frameworks, specifically
CJIS, FERPA, FEDRamp, and the Higher Education Cloud Vendor Assessment Tool (HECVAT)
.
Proven success in engaging and influencing
at the highest executive levels of regional government and academia, including County/City CIOs and CISOs, General Managers, University Vice Chancellors of IT, and Chief Financial Officers.
Demonstrated capability
to navigate the decentralized nature of large public entities, successfully executing enterprise agreements that satisfy both central IT leadership and independent departmental or academic stakeholders.
Exceptional strategic communication and presentation skills
, capable of translating complex technical architectures into compelling, mission-driven outcomes for non-technical city councils, county boards of supervisors, and university trustees.
Bachelor's degree required
; an advanced degree (MBA, MPA, or an advanced technical degree) is highly preferred.
Willingness and ability to travel
extensively within the TOLA region (primarily Texas) as required for deep strategic alignments and executive engagements.
Compensation
Compensation may be adjusted depending on work location.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available location: Seattle, WA
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
Compensation
Compensation may be adjusted depending on work location.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
For Washington: Estimated annual salary of $204,000.00 - $321,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Workplace: fully
Role Overview
The Customer Success Agent is a front-line role on the Ethena Pay support team. You'll report directly to the Customer Success Manager, and be one of the first people we hire into the function.
Most of your time will be spent in the queue, answering users across Zendesk, Telegram and X — including the tricky ones where real money is delayed or stuck. The rest goes into making the queue smaller: sharper macros, better help-centre content, and clear signals to Product, Engineering, Finance, Compliance and GTM team about what's causing tickets.
Support is one of the places a money product can genuinely stand out, and few competitors set a high bar. We want users to talk about how good our support is, and we want ticket volume to fall because the reasons behind it are being removed. You'll sit inside the product team and work day to day with Engineering, Finance and Compliance. As the support and payments-ops organisation grows toward follow-the-sun and multilingual coverage, there's real room to grow with it.
Role Responsibilities
Work the queue: handle inbound tickets across Zendesk, Telegram and X, and consistently hit our published first-response and resolution targets.
Resolve money-movement issues safely: work through stuck or failed withdrawals, card and spend issues, on/off-ramp problems, refunds and KYC questions using our runbooks, four-eyes checks and audit trails.
Escalate with judgement: know when a case needs the CSM, Finance, Compliance or Engineering — disputes and chargebacks, suspected fraud, sanctions hits or anything that looks like an incident — and hand it over with full context.
Make every ticket count as data: tag and categorise accurately so the weekly cluster and contact-rate read is reliable. Route bugs to Product and Engineering with clear reproduction steps, user impact and evidence.
Hold a high quality bar: write replies that are accurate, clear and human. Take part in response QA, act on feedback, and reach out proactively to affected users during incidents using approved comms.
Shrink the queue: draft and maintain macros and help-centre articles, flag repeat contact reasons, and suggest product or self-serve fixes that would remove them.
Work with our rails partners: follow up on individual cases with our card issuer, on/off-ramp, KYC and wallet partners through the escalation paths the CSM owns, and log vendor issues as they happen.
Use AI well: use AI-assisted triage and drafting to move faster, and always check the output for accuracy and tone — especially where money is involved.
Required Skills and Experience
2+ years in front-line support for a live consumer money product — a neobank, payments company, card programme, exchange or crypto money app — where mistakes could move, lose or delay real customer funds.
Hands-on experience resolving money-movement tickets, such as failed or stuck transfers, card declines, refunds, account verification or KYC issues.
Confident working in a helpdesk tool (Zendesk ideally): triage, tagging, macros and help-centre content.
Excellent written English. You explain complex things simply, stay calm and empathetic with frustrated users, and get the facts right.
Comfortable with crypto basics: stablecoins, self-custodial wallets, on-chain transactions and reading a block explorer.
Strong judgement: you follow process where money is involved and know when to escalate rather than guess.
A track record of quality, backed by numbers — CSAT, QA scores or resolution times you're proud of.
Agent-native working: you already use AI tools to triage, draft replies and summarise issues, and you check the output before it reaches a user.
Nice to Have
Fluency in a second language — we're building toward multilingual coverage.
Experience with disputes and chargebacks, fraud triage or KYC/AML operations.
Experience supporting users in community channels such as Telegram, Discord or X.
Experience in an early-stage support team, including writing or improving runbooks and help-centre content.
Experience working in shift-based or follow-the-sun support across time zones.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
The Role
Fanatics comprises several businesses: commerce, collectibles, betting and gaming, live events, and more. Our team's job is to make them feel like one company to a fan. That means one experience of contacting support, a cohesive view of activity across the ecosystem, and recognition of loyalty.
As a Staff Product Manager, Ecosystem Support, you’ll build and scale the internal platforms and systems that support the entire Fanatics customer support & operations ecosystem. You’ll define what a shared view of the customer looks like for support purposes, work towards building a cohesive data view, and build the roadmap for using that data to resolve issues faster and treat loyalty members consistently regardless of which product they contact. You will partner closely with stakeholders across product, design, operations, engineering, commercial and more.
Responsibilities
Own the product vision and roadmap for cross-ecosystem customer support, from documenting the current support landscape across operating companies (systems, data, teams, metrics) through defining the target state, its value, and the sequence of work
Define the fan support record in partnership with Data, Engineering, and Architecture, including its sources, the contracts between them, and how support tooling in each business reads from and writes to the shared layer
Reconcile the identity, loyalty, and case taxonomies each business uses today into shared definitions the ecosystem can operate on
Define how Fanatics ONE tier, tenure, and cross-product history feed into prioritization, routing, and agent context across support channels
Build working relationships with product, operations, data, and leadership counterparts in Commerce, Gaming and Collectibles, and drive agreement on shared priorities where incentives differ
Design cross-business data sharing with privacy, state gaming regulation, and Responsible Gaming requirements built in, partnering with Legal, Compliance, and RG to define what data can move where and the controls to enforce it
Define the metrics for cross-ecosystem support and instrument them before the first integration ships
Operate with a high degree of autonomy, driving problem discovery, requirements definition, and delivery while aligning with senior product leadership and cross-functional partners
Qualifications
8+ years of product management experience, preferably on platform, data, or internal-tooling products in a digital product organization
Experience building products for AI-assisted customer support, CX, or operations teams, with a practical understanding of what agents need at the point of contact
Experience leading cross-organizational initiatives where you were accountable for the outcome but did not own the roadmap or the delivery teams
Demonstrated ability to reach agreement in large, matrixed organizations with competing priorities and incentives and ship across multiple business units
Strong ability to partner with engineering and data teams and clearly communicate technical and product requirements
Excellent written and verbal communication skills, with the ability to articulate product decisions and tradeoffs to executive audiences
Comfort making decisions with incomplete information and revising them as data changes
Experience with loyalty or membership programs spanning multiple products or brands preferred
Experience in regulated industries where data sharing has legal limits is a plus, but not required
#LI-LS2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$161,000
—
$212,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, Texas. You will be expected to work from our Austin office twice a week.
Schedule:
This is a full-time role on a Tuesday-Saturday or Sunday-Thursday rotation with a firm start time of 11:00 AM Central Time to align with our global operations.
About the Department
Cloudflare’s Customer Support team helps customers resolve complex technical problems and build a better Internet. Within Developer Platform, we work with individual developers, startups, and enterprise engineering teams building production applications on Cloudflare. We bring together technical investigation, thoughtful customer communication, and close collaboration with Product and Engineering to resolve issues and improve the developer experience.
About the role
As a Technical Support Engineer on our Developer Platform team, you’ll help developers build and run applications on Cloudflare Workers, Workers AI, Durable Objects, R2, D1, Workflows, Pages, Queues, and Workers KV. You’ll investigate platform behavior, replicate reported issues in a test account, guide customers on enabling logs and tracing, and turn findings into clear, practical guidance. You’ll also improve the scripts, documentation, and AI-assisted workflows that help the team solve problems consistently. This role combines hands-on troubleshooting, customer communication, and ownership across a rapidly evolving platform.
Responsibilities
Own technical support cases from initial investigation through resolution via email, chat, and phone, providing clear next steps, timely follow-up, and empathetic communication.
Troubleshoot builds and deployments, runtime errors, resource limits, routing, and bindings to storage, databases, and external APIs.
Replicate reported behavior in a sandbox environment, analyze platform logs and request telemetry, and guide customers on enabling observability and tracing to isolate root causes.
Partner with Engineering on escalations with clear customer impact, reproduction steps, and diagnostic evidence, keeping customers informed through resolution.
Define and update runbooks, AI skills, conversational journeys, and documentation to ensure automated workflows and customer guidance remain accurate and up to date.
Use and improve diagnostic scripts, tools, and test examples that help customers and teammates troubleshoot faster.
Prioritize concurrent cases by customer impact, provide clear handoffs across time zones, and help identify and communicate recurring issues or incidents.
Collaborate with teammates, Product, and Engineering to report reproducible bugs, validate fixes, and improve product reliability and support workflows.
Desirable Skills, Knowledge, and Experience
3-5 years of experience in technical customer support, developer support, or a similar role troubleshooting web applications, cloud services, or APIs.
Ability to write or modify small scripts in JavaScript, Python, Bash, or a similar language to reproduce issues and inspect API behavior.
Excellent written and verbal communication: explain complex findings clearly, ask focused questions, set realistic expectations, and guide customers with different levels of technical expertise.
A structured troubleshooting approach: isolate variables, compare environments, and interpret logs, stack traces, and error messages to pinpoint root causes.
Strong understanding of HTTP(S), DNS, SSL/TLS, caching, and how web requests flow between clients, edge networks, and origin servers.
Familiarity with REST APIs, JSON, authentication headers, and basic SQL queries when investigating application or data issues.
Experience supporting or deploying cloud-hosted web applications, including environment configuration, build logs, and runtime errors.
Comfort working in Linux or Unix-like environments with command-line tools such as curl, dig, openssl, and Git, as well as browser developer tools.
Curiosity, independent learning, and sound judgment when prioritizing cases, collaborating with teammates, and verifying outputs from AI tools and documentation.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Sharjah, United Arab Emirates
PIPECARE Group
is looking for an experienced
Manufacturing Automation Engineer
and Robotics
to join our prodction team in
Sharjah, UAE
.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years.
Industry / sector:
Oil & Gas / In Line Inspection services.
Position Summary
The
Automation and Robotics Engineer
responsible for planning, designing, developing, implementing, and maintaining automation and robotic systems throughout the company's production facility.
The primary objective of this role is to transform the existing production facility into a highly automated, efficient, and technology-driven manufacturing environment by minimizing manual intervention, reducing dependence on repetitive human labor, improving production throughput, and ensuring consistent product quality.
Key Responsibilities
Conduct a comprehensive assessment of the existing production facility to identify manual operations, repetitive tasks, production bottlenecks, and opportunities for automation.
Develop and implement a factory automation roadmap aligned with the company's production targets, operational requirements, and long-term business strategy.
Analyze existing manufacturing and assembly workflows and redesign them to minimize unnecessary manual handling, waiting time, movement, and production delays.
Identify processes that can be fully automated, partially automated, or supported by robotic systems.
Develop automation solutions for repetitive, time-consuming, labor-intensive, and precision-critical production activities.
Integrate automated workstations, machinery, conveyors, fixtures, sensors, and control systems into existing production lines.
Establish standardized and repeatable production processes that reduce dependence on individual operators and manual decision-making.
Developing automated or semi-automated workstations for repetitive assembly, component positioning, fastening, and installation activities.
Automating cable preparation, routing, connector installation, and selected electrical assembly operations where technically feasible.
Integration of automated functional test stations for electronic assemblies, sensor modules, motors, actuators, and other applicable subsystems.
Ensure that all automated production and testing processes comply with approved engineering specifications, quality requirements, and applicable safety procedures.
Skills/Experience
Bachelor's degree in Automation Engineering, Robotics, Mechatronics, Electrical Engineering, or a related discipline.
Typically, 5–8 years of relevant experience in industrial automation, robotics, or manufacturing engineering.
Strong hands-on experience with PLC programming, industrial robotics, motion control, and automated machinery.
Experience in automated testing, machine vision, sensor integration, and industrial control systems.
Knowledge of manufacturing process optimization, digital production systems, and industrial communication protocols.
Experience in precision equipment manufacturing, electronics assembly, industrial robotics, or oil and gas equipment is preferred.
Experience in pipeline inspection equipment manufacturing or testing will be a strong advantage.
Location: Toronto; San Francisco; New York
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
THE ROLE
You'll lead marketing operations and analytics at Cohere. That covers the team, the martech stack, how we measure marketing's contribution to pipeline, and the budget and pipeline numbers marketing plans against. When leadership asks what marketing produced last quarter and what to fund next, the answer starts with your numbers.
The role reports to the VP of Brand. You'll work most closely with the Marketing Chief of Staff and the heads of Growth and Demand and Product Marketing, and every week with Revenue Operations, Sales Operations & Finance. Web operations is part of marketing but doesn't report to this role.
WHAT YOU'LL OWN
THE TEAM
You'll manage the marketing operations, automation, and analytics and data operations staff, and hire where you find gaps. Marketing is growing rapidly, so you'll also bring acquired companies' systems and data into our stack.
MEASUREMENT
The attribution methodology is yours, documented and signed off by Marketing, Revenue Operations and Finance. Each quarter you'll present marketing's pipeline contribution to the executive team and say what you'd change. Your analysts do the same for the program teams in Growth and Demand, Events and Product Marketing, showing which campaigns and channels are paying back their spend.
SYSTEMS AND DATA
Marketo, Looker, GA4 and 6sense are yours end to end, along with the campaign and lead side of Salesforce. That includes forms, nurture, lead lifecycle, scoring and routing. Campaign data needs to be structured well enough that analysts don't need workarounds, and target-account data has to reconcile to the governed account list. With Revenue Operations, you'll make sure the data behind marketing's pipeline numbers can't change without a record, so a bulk edit can't quietly rewrite marketing's results. A/B testing on nurture and forms sits with you too, sized so the results can be read.
Over time we want fewer tools and fewer dashboards, with one governed source for each metric.
BUDGET AND PLANNING NUMBERS
You'll own the martech and operations budget and track budget and headcount across marketing. You'll also build the pipeline and capacity models marketing plans against. The Marketing Chief of Staff runs planning and the business reviews and leads the trade-off conversations with your numbers in hand. Marketing and Sales need to count pipeline the same way, every time.
YOUR FIRST YEAR
In the first 90 days, you'll document the attribution methodology and get it signed off by Marketing, Revenue Operations and Finance. By then we should also have an inventory of every reporting surface, each with a named owner, and your order for fixing the data problems you inherit.
By three months, one governed executive dashboard has replaced the competing decks in business reviews, and rebuilt lead routing is in production.
By six months, target-account reporting reconciles to the governed list, and anyone on the team can reproduce quarterly attribution from the documented method, with change control on the data underneath it. The stack is smaller than when you arrived, and some marketing workflows run on agents in production. Annual planning runs on your budget, headcount and pipeline models.
WHAT WE'RE LOOKING FOR
MUST HAVE
- 10+ years in marketing operations or marketing analytics in B2B or enterprise software, including at least one high-growth company.
- You've managed a marketing operations and analytics team and its martech budget, setting priorities across ops, automation and analytics specialists and hiring to fill gaps.
- Hands-on Marketo and Salesforce experience with lead lifecycle, campaign structure, routing and the sync between the two. You've configured these systems yourself.
- You've owned a multi-touch attribution model end to end and defended its definitions to a CFO or executive team.
- SQL, and enough comfort in a governed BI layer like Looker to check a number yourself before you present it.
- You've run the data side of an account-based motion, including the hygiene that makes a target account list reportable.
- You've worked closely with Revenue Operations and Sales Operations without duplicating their work.
- Experience in enterprise, regulated or public-sector buying environments, including GDPR and CASL as they apply to lead handling.
- You already use AI and automation in your own team's work.
NICE TO HAVE
- Enterprise AI, infrastructure or developer-platform marketing.
- You've built agentic or LLM-based workflows in GTM operations and measured what they saved.
- Product-led funnel instrumentation running alongside a sales-led pipeline.
- You've consolidated an inherited martech stack, or merged systems after an acquisition.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: New York, remote
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
We’re seeking an experienced
Algo Trading / Head of Execution
to join our team. You have a proven track record of building and benchmarking execution algorithms. Ideally, you’ve been actively engaged with the crypto markets or have a strong curiosity about them. In this role, you will take the lead in developing greenfield algorithmic trading systems, shaping the core of our next-generation trading infrastructure.
You’ll work closely with trading teams, stakeholders, and external partners to deliver critical initiatives that drive our business forward. If you’re a natural problem-solver with a passion for hands-on technical development in a global, fast-paced environment, we want to hear from you.
What You’ll Do:
Design and lead the development of a low-latency, high-throughput Algo Trading / Smart Order Router system
Implement intelligent routing algorithms based on execution quality, liquidity, latency, and cost
Collaborate with traders, and product managers to refine routing logic and build new algorithmic capabilities
Integrate the SOR with the trading, booking and reporting stack
Monitor and optimize system performance under real-world trading conditions
Mentor junior developers, enforce code quality standards, and contribute to architectural decisions
Provide support for production trading issues and continuously improve system resilience and failover mechanisms
What We’re Looking For:
10+ years of experience developing routing strategies for specific markets (e.g., U.S. equities, EU markets, crypto exchanges)
Knowledge of tick data analytics and real-time market data processing
Familiarity with cloud-based market access or hybrid deployments
Experience working in high-frequency or algorithmic trading environments
Experience building low-latency systems and working with multicast/unicast market data feeds
A solid understanding of the application stack and infrastructure associated with electronic and algorithmic trading
Strong technical background, with the ability to understand system architecture and technical workflows
Proficiency in FIX protocol and trading system architecture (OMS/EMS, market gateways)
Familiarity with concurrency, networking, and memory management
Experience with Linux systems and performance profiling tools
A proactive, problem-solving mindset and the ability to thrive in a fast-paced, collaborative environment
Bonus Points:
Deep understanding of electronic trading, order types, and market microstructure (equities, options, FX, Crypto etc.)
Experience in the
DeFi, or crypto
space
Exposure to regulatory or compliance-driven environments
Familiarity with cloud-based infrastructure (e.g., AWS, GCP) or DevOps processes
What We Offer:
Competitive base salary and discretionary bonus
Company-paid health and protective benefits for employees and their eligible dependents
Free virtual coaching and counseling sessions
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$220,000
—
$250,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
География найма не уточнена
seniorClear communication and dependable collaboration across time zones are core to the role; For applicants from the European Union, please review
ГибридГеография найма не уточнена
УдалённоleadWhile unusual at Buffer, we're looking for folks in a specific timezone range; This role is currently open to candidates based between UTC-3 and UTC+3
United States, San Diego, CA
УдалённоAustin, United States
География найма не уточнена
seniorГеография найма не уточнена
Experience working in shift-based or follow-the-sun support across time zones
New York, NY, United States
Prioritize concurrent cases by customer impact, provide clear handoffs across time zones, and help identify and communicate recurring issues or incidents
Sharjah, United Arab Emirates
УдалённоheadToronto; San Francisco; New York; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities