Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a member of the Operations & Strategy team within Customer Operations & Support (COS), you'll own and evolve the systems that power our support organization. This role is ideal for a well-rounded systems admin with deep Zendesk expertise and experience with Decagon, who enjoys working across many tools and can jump in wherever the team needs support. You'll help keep our support systems stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and Specialist experience.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own and optimize the COS Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health
Lead improvements to ticket classification, queue design, backlog management, and skills-based routing to help Support scale
Administer Decagon and its integration with Zendesk, including handoffs, escalations, and routing of AI-escalated tickets
Serve as a hands-on admin across our broader support tooling, including Sprinklr, Gainsight, MaestroQA, Assembled, among others
Evaluate and expand agent-facing AI capabilities, including Zendesk Copilot and other agent assist opportunities
Own the lifecycle of systems changes, including requirements, design, testing, rollout, communication, and post-launch monitoring
Create and maintain documentation across systems, including playbooks, operating procedures, change logs, and architecture diagrams
We'd love to hear from you if you have:
3+ years of experience as a Zendesk administrator or Business Systems Analyst supporting a customer or product support organization
Deep hands-on experience with Zendesk workflows, routing, automations, business rules, queue architecture, and channel configuration, plus hands-on experience configuring Decagon and integrating it with Zendesk
Experience administering or supporting multiple tools across a support ecosystem, and the ability to learn new systems quickly
Experience leading systems changes independently or in partnership with Engineering, IT, Security, or Analytics
Strong communication skills, ownership, and sound judgment, with the ability to work effectively with technical and non-technical stakeholders while maintaining a high bar for quality, documentation, and execution
While it’s not required, it’s an added plus if you also have:
Zendesk Administrator certification
Experience configuring skills-based routing, intelligent routing, or classification
Experience with Zendesk Copilot, agent assist, or other AI-powered support tooling
Admin experience with Sprinklr, Gainsight, MaestroQA, Assembled, or Salesforce
Experience with APIs, webhooks, custom Zendesk apps, or scripting, plus SQL or analytics tools to evaluate workflow and tooling performance
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$105,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring an Electrical Engineer II to help advance the performance, reliability, and scalability of WHOOP wearable technology and supporting hardware. As a member of the Hardware Engineering team, you will play a hands-on role in designing, testing, characterizing, debugging, and improving electrical systems throughout the product lifecycle, from early development and prototyping through high-volume production and continuous improvement. You will work closely with Electrical, Mechanical, Firmware, Manufacturing, Quality, and Supply Chain teams to investigate complex technical challenges, develop and validate robust solutions, and drive improvements in product performance, quality, reliability, and manufacturability.
RESPONSIBILITIES:
- Design, test, characterize, debug, and optimize low-power, mixed-signal electronic circuits and systems across new product development and continuous improvement initiatives
- Contribute to schematic design, component selection, PCB development, hardware prototyping, board bring-up, and design iteration to improve system performance, robustness, and manufacturability
- Develop and execute electrical experiments, characterization plans, and validation testing to understand system behavior, investigate failures, identify root causes, and guide engineering decisions
- Analyze test data and troubleshoot electrical issues to drive improvements in circuit performance, power consumption, signal integrity, reliability, production yield, and cost
- Collaborate across Electrical, Mechanical, Firmware, Manufacturing, Quality, and Supply Chain teams, as well as with suppliers and contract manufacturers, to resolve technical challenges and implement robust hardware solutions
- Support hardware through design verification, validation, new product introduction (NPI), and ongoing production, including engineering change orders (ECOs) and design improvements; travel up to 15% domestically and internationally to collaborate with partners and suppliers
QUALIFICATIONS:
- Bachelor's degree in Electrical Engineering or a related technical field, or equivalent practical experience
- 3+ years of relevant electrical engineering experience designing, developing, testing, debugging, or supporting electronic hardware
- Strong understanding of electrical engineering fundamentals, including analog and digital circuit design, power management, signal integrity, component fundamentals, and common communication interfaces
- Hands-on experience designing, prototyping, testing, characterizing, and debugging electrical circuits and systems using standard laboratory equipment
- Experience reading and developing schematics and working with ECAD tools such as Altium or equivalent
- Experience with hardware development, validation, or production support, including exposure to design verification, failure analysis, design iteration, or manufacturing processes
- Strong analytical and problem-solving skills, with the ability to use data, experimentation, and cross-functional collaboration to investigate complex technical problems and drive effective solutions
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $110,000 - $150,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Los Angeles, United States
Workplace: onsite
ABOUT YOU
We're looking for a Production focused Project Manager who is organized, communicative, and relentlessly detail-oriented. Someone who brings structure and clarity to creative and print production projects and keeps designers, vendors, and stakeholders aligned from brief through delivery. You are a natural coordinator who ensures nothing falls through the cracks: timelines are tracked, approvals are documented, and stakeholders always know where things stand.
This role sits within the Experiential Marketing Team and focuses on the production of printed materials, graphics, video, and other marketing collateral, with event and campaign collateral as the primary area of ownership. You will manage the full production lifecycle across all B2B and B2C event projects: signage and booth graphics, printed collateral, branded merchandise, digital and video assets, and every physical or visual touchpoint that brings a brand to life at an event. You will serve as the primary internal point of contact for production-related requests, working cross-functionally with designers, video and content teams, external print and fabrication vendors, the Project Manager for the US, and other internal stakeholders to keep creative, operational, and event workstreams moving in sync.
The right person for this role has an exceptional eye for detail, catches errors before they reach print, and is proactive in surfacing risks, delays, and blockers. You are consistent in written communication, confident in managing multiple deadlines at once, and comfortable holding vendors and internal teams to specifications, brand standards, and quality expectations.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Manage production timelines, budgets, and approvals for print, graphic, and video projects from brief to final delivery
Coordinate with designers, videographers, and external vendors to ensure assets meet specs, brand guidelines, and deadlines
Run proofing and quality checks on files, colors, copy, dimensions, and finishes before anything goes to print or publication
Source quotes, compare vendors, and manage purchase orders and delivery logistics, including shipping to event venues
Maintain a central tracker of assets, versions, approvals, and open issues so stakeholders always have visibility
Document decisions and feedback rounds clearly to avoid rework and miscommunication
Flag risks early and propose solutions to protect timelines and quality
Lead end-to-end planning and execution of global experiential campaigns.
Define project scopes, deliverables, and milestones with stakeholders for all new operational projects
Maintain and monitor detailed project timelines using Jira.
Coordinate communication between global marketing and event teams.
Partner with creative, production, and marketing to align on deliverables.
Facilitate project meetings, document outcomes, and follow up on action items.
Manage budget tracking, reporting, and forecasting in Jira and Google Sheets.
Support budget development, tracking, and reconciliation with VP and Ops Manager.
Partner with finance for real-time budget visibility.
Monitor costs and identify risks or opportunities for savings.
Track KPIs and project data through Anaplan or equivalent tools.
Maintain Anaplan dashboards for forecasting and event scoring.
Administer Jira workspaces, ensuring data accuracy and reporting compliance.
Build dashboards and tools to track KPIs (budget efficiency, process adherence, etc.).
Prepare post-event reports on ROI, engagement, and learnings.
Qualifications & Skills:
4 - 6 years of project management experience in marketing, events, or experiential roles.
Proven record of managing multi-stakeholder global projects.
Proficient in Atlassian (Jira, Confluence)
Strong organization and multitasking abilities.
Excellent English communication skills (written and verbal).
Analytical, data-driven approach with actionable insights.
Background in gaming, tech, or entertainment industries preferred.
Self-starter with meticulous attention to detail.
Team-oriented and thrives in fast-paced, global environments.
Passionate about storytelling and creating immersive brand experiences.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Project Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles, CA and varies based on factors such as location and experience.
Location: Los Angeles, United States
Workplace: onsite
ABOUT YOU
We’re looking for an Event Manager to join our global Experiential Marketing team. You’ll lead and support the delivery of world-class events and activations across North America and international regions, ensuring every touchpoint reflects Xsolla’s innovative spirit and commitment to the gaming industry.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead event strategy, logistics, and on-site execution for Xsolla’s North American and select global events.
Support Corporate Events and VIP Events at private venue in Sherman Oaks, CA
Manage merchandise inventory, ordering, and allocation for Americas
Manage sponsorship deliverables and partnerships at industry events.
Source and negotiate with venues and vendors (booth builders, AV, creative production, hotels, etc.)
Maintain and track detailed budgets across multiple currencies and regions.
Collaborate with internal marketing teams to develop event-related campaigns, including landing pages, email marketing, and social media initiatives.
Create and manage event listings on the Xsolla website and registration platforms (e.g., Splash).
Partner with creative teams to brief and deliver event materials, graphics, and branded assets.
Coordinate speaking sessions, panel participation, and content development with internal stakeholders.
Develop pre-event briefings, on-site run-of-show documents, and post-event reports.
Track leads, analytics, and ROI for each event, ensuring timely processing within CRM systems.
Support new event research, sponsorship evaluations, and strategic recommendations for future activations.
Travel internationally as needed to oversee event delivery and represent Xsolla at global industry gatherings.
Qualifications & Skills:
3+ years of experience
in event management or experiential marketing, ideally within the
gaming, tech, or software
industry.
Proven ability to manage
global events
and understand
regional nuances and budgets
.
Strong project management and organizational skills - able to handle multiple simultaneous projects with precision.
Excellent communication and interpersonal skills (written and verbal).
Creative problem-solver with the ability to make quick, informed decisions.
High attention to detail, quality, and brand alignment.
Proficiency with
Google Workspace
; experience with
Atlassian tools (Jira, Confluence)
is a plus.
Familiarity with
event registration and marketing platforms
such as Splash.
Ability to travel internationally and work flexible hours to support global time zones.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Event Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles, CA and varies based on factors such as location and experience.
Location: International
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
Dexis is seeking
a Honduras-based Program Manager
to lead implementation of a U.S. Department of State-funded program in Honduras supporting citizen security, counternarcotics, border security, and criminal deterrence. The program will provide travel, logistics, procurement, training, and operational support to Honduran law enforcement and justice-sector institutions.
The position will coordinate closely with INL program staff and the Grants Officer Representative (GOR). The program requires management of training, travel, logistics, procurement, operational support, and vehicle-maintenance activities across Honduras and, where required, international travel. The ideal candidate combines strong international program management with hands-on expertise in
travel and event logistics, procurement, financial controls, U.S. Government award compliance, vendor management, and security-sensitive operations
. This position is contingent upon award.
Responsibilities:
Provide day-to-day leadership for program implementation, ensuring activities remain aligned with the approved scope, work plan, budget, and program objectives.
Serve as a principal operational interface with INL program staff and the GOR for program implementation.
Establish efficient systems for receiving, reviewing, tracking, executing, and closing training, travel, logistics, procurement, and operational-support requests.
Oversee domestic and international travel support, including airfare, lodging, ground transportation, travel documentation, insurance, registration or tuition fees, and participant travel advances.
Oversee logistical support for training, conferences, and other INL-sponsored events, including venue arrangements, audiovisual services, transportation, and participant support.
Oversee procurement or rental of mission-essential items and services, which may include communications equipment, field gear, medical supplies, fuel, maintenance services, and specialized transportation.
Lead or oversee compliant procurement of goods and services required for training and operations.
Develop and manage a reliable vendor network for air travel, hotels, transportation, venues, materials, equipment, and other services.
Ensure activities and expenditures comply with award requirements and applicable U.S. Government regulations.
Coordinate required Leahy vetting processes and ensure applicable participants receive approval before U.S. Government-supported activities.
Manage program work planning, budgets, deliverables, documentation, and reporting.
Coordinate support for Honduran law enforcement and justice-sector partners, including specialized units and third-country advisors.
Oversee performance monitoring, including required quarterly reporting through INL’s DevResults system.
Identify and manage operational, financial, and security risks throughout implementation.
Qualifications
:
Bachelor's degree in international development, business administration, public administration, logistics, supply-chain management, international relations, or a related field.
5+ of progressively responsible experience managing international logistics, operations, or related programs, including significant program-management, travel coordination, and administrative management responsibility.
Significant experience managing complex international programs, preferably involving law enforcement, justice-sector support, logistics, or security assistance.
Strong experience with project operations, procurement, budgeting, compliance, and stakeholder coordination.
Experience managing U.S. Government-funded programs strongly preferred.
Excellent English and Spanish communication skills preferred.
Must have the ability to live and work in Honduras. No sponsorship or relocation will be provided.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote - Mexico
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Billing Operations Analyst.
Twilio is looking for a talented and results driven person who is passionate about work, savvy about billing and pricing from the business view not only financial and who lives
the Twilio Magic
They also have:
Outstanding communication skills, both written and verbal, and ability to advocate for a position while maintaining a collaborative, and open-minded approach. You should be someone who is a champion of streamlining processes and sees projects through to completion. We are looking for someone who enjoys and thrives in a fast-paced environment, with zealous attention to detail, good judgment, and is dedicated to providing excellent customer service.
Responsibilities
In this role you’ll:
Maintain Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio’s internal billing system and Financial ERP system, Gather and format large raw data sets to assist with customer billing reporting and queries.
Participate in month end close, including: Managing and tracking recurring billing and managing approvals, tracking and application of customer credits. Analysis of revenue related balance sheet accounts, Ad hoc customer financial reporting.
Assist and participate in the development and implementation of financial controls and process surrounding revenue and invoicing, Onboard customers to Twilio’s internal billing system and Financial ERP system.
Participate in external and internal audits, as requested.
Resolve queries customers are facing relating to their billing.
Independently investigate customer issues, searching internal resources, previous cases, Slack channels etc to understand issues and provide detailed analysis of customer issues to the Sales team.
Manipulate and analyze large datasets in Excel.
Respond to the Sales team in a timely manner and communicate complicated issues via Slack, via SFDC, via calls. Excellent communication skills are required - occasional calls with customers or Senior Leaders may be required.
Work under pressure - high paced environment, quick turnaround times in order to comply with team SLA’s
Collaborate with other teams in order to solve root problems to customer issues
Help out on other teams within the Billing Ops group, as requested
Participate in Month End close, as requested.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Strong experience in the area of Billings / Revenue / Order to Cash.
Demonstrated problem-solving, strong interpersonal and communication skills.
Experience working with Oracle, Zuora and Salesforce is advantageous, although not essential.
Solid experience working with large volume transactions with strong attention to detail.
Advanced Excel user: able to handle very large raw data sets using pivots and other functions such as VLOOKUPS.
1-3 years experience in an Operations role.
Periodic weekend work will also be essential for this role.
Third level qualification in Accountancy, Finance or a Business related discipline or equivalent experience.
Proficient Spanish and English.
Location
This role will be remote, and based in Mexico City Mexico.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Germany, Berlin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
We are looking for a Staff Software Engineer to help shape and build the next generation of our network automation platforms.
Our challenge is one of scale, complexity and criticality. We operate a massive global network supporting PlayStation Network, spanning more than 40 interconnection locations and 20+ data centres worldwide. Operating infrastructure at this scale safely and efficiently requires us to move beyond specialist-driven workflows and individual automation tools toward reliable, declarative software platforms.
You will help make that transition. You will work on software that turns complex network and infrastructure operations into reliable, API-driven and increasingly self-service capabilities. This includes building control-plane services, declarative APIs and intent-based controllers that manage production infrastructure safely and consistently across our global footprint.
This is a Staff-level engineering role with significant technical influence. You will combine hands-on engineering with setting technical direction: defining architectures, solving complex cross-system and distributed-systems problems, writing designs, driving alignment with senior engineers and architects, and mentoring engineers across the team.
Your work will directly influence how one of the world's largest gaming networks is operated and automated, while establishing engineering patterns and platforms that can be reused across multiple network domains and services.
What you'll be doing:
Provide technical leadership and architectural direction for network automation and infrastructure control platforms, treating the self-service network API as a product by working with users and partner teams to define outcomes, establish clear expectations for API behavior and reliability, align on team responsibilities, and ensure those commitments are met.
Use domain-driven design with network experts, software engineers and API consumers to establish shared language and bounded contexts, then turn those agreements into versioned, testable contracts.
Design and build APIs, services, controllers and reconciliation workflows that manage production infrastructure safely at scale.
Build on the Kubernetes API, including custom resources and control loops that continuously converge actual state toward declared intent.
Own the operational Kubernetes path: CRD rollout, RBAC and admission, controller health, Helm packaging, deployment drift and incident diagnosis.
Design distributed workflows that operate correctly under eventual consistency, at-least-once delivery, concurrent writes and partial failure, with idempotency and safe recovery as fundamental properties.
Design stable APIs, schemas and data models used across team boundaries, including versioning and backwards compatibility.
Develop patterns for multi-tenant infrastructure platforms, including tenant isolation, authorization, policy enforcement and safe automation boundaries.
Establish strong approaches to testing, observability and change safety for software that changes live infrastructure.
Improve software delivery practices through automated CI gates, versioned artifacts, controlled promotion, and safe deployment and recovery strategies.
Lead complex migrations and modernization of existing automation, services and data models, evaluating when components should be evolved, replaced or rewritten, and ensuring safe coexistence, behavioral compatibility and retirement of legacy paths.
Drive technical alignment across software engineering, networking, operations and architecture teams; lead decisions within your area of accountability, contribute constructively to decisions owned by others, and make technology choices based on long-term company and product value.
Mentor engineers, lead technical and design reviews, and raise software engineering standards across the wider organization.
What we're looking for:
Must have
Deep expertise in a backend language such as Python, Go, Rust or Java, including asynchronous concurrency, static typing, data modelling and validation, API development, packaging and tooling.
Strong experience building Kubernetes controllers or operators, including custom resources and reconciliation/control-loop patterns.
Strong experience building event-driven distributed systems, particularly eventual consistency, at-least-once delivery, idempotency, optimistic concurrency and partial-failure handling.
Experience designing and building self-service, multi-tenant platforms, including tenant isolation, policy and access control.
Strong API and schema design skills, including versioning and schema evolution for interfaces consumed by other teams and systems.
Demonstrated technical leadership across team boundaries, including driving architectural designs, building agreement among senior technical stakeholders and mentoring other engineers.
A track record of taking ambiguous, technically complex problems from architecture through to reliable production systems that manage large-scale infrastructure, such as networks, compute or cloud resources.
Nice to have
Networking fundamentals, particularly BGP, IP fabrics and VXLAN/EVPN/L3VPN.
Working knowledge of Go, sufficient to understand and contribute to adjacent services and controllers.
Experience designing testing and observability strategies for production infrastructure automation, including systems and backends that cannot be fully reproduced in CI.
Experience with graph databases, or with source-of-truth systems that model infrastructure and its relationships.
The impact
You will help establish the architecture and engineering practices behind a new generation of network automation, moving from individual scripts and specialist-driven workflows toward declarative, model-driven and reliable platforms.
At Staff level, your impact is expected to extend beyond the code you personally deliver. You will help shape the APIs and designs other teams build on, develop other engineers, and establish technical patterns that can be reused across multiple network domains and services.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The Senior People Technology Analyst is responsible for leading the design, configuration, and continuous evolution of Workday Human Capital Management (HCM) capabilities as part of SIE’s global People Technology platform.
This role serves as a senior technical leader and functional expert within People Technology Services (PTS), with senior ownership within the Workday Core HCM domain. This role is responsible for system configuration, business process optimization, security administration, custom reporting, and end-user support. Works closely with HR leadership, Payroll, IT, and cross-functional teams to ensure data integrity, streamline employee lifecycle workflows, and maximize the value of the organization’s Workday platform.
The role is accountable for ensuring that core HCM solutions are scalable, precise, and aligned with global business requirements, while also contributing to broader Workday platform design and delivery. The role works closely with Human Resources stakeholders to translate policy, regulatory requirements, and business processes into scalable, system-driven solutions.
Operating within a globally consistent Agile delivery model, this role balances deep domain expertise with cross-platform contribution. The role partners with Product, Integration, Data, and Architecture stakeholders to deliver cohesive, end-to-end solutions and to establish sustainable configuration patterns across the platform.
This role is suited for individuals who combine deep expertise in Workday HCM with strong systems thinking, technical leadership, and the ability to influence design decisions across a global platform.
What you'll be doing:
Domain Ownership & Platform Leadership (Core HCM)
Serve as a senior functional and technical lead for the Workday Core HCM domain, leading complex configuration design, system enhancements, and ongoing platform evolution.
Lead the design and implementation of complex Core HCM solutions in partnership with Human Resources stakeholders, ensuring alignment with business requirements, global standards, regulatory requirements, and operational needs:
Configure and maintain core Workday HCM components, including supervisory organizations, job families, positions, location hierarchies, and worker profiles.
Design, build, and optimize Workday Business Processes (BPs) (e.g., Hire, Transfer, Promote, Terminate, Job Change) using condition rules and validation logic.
Manage domain and business process security policies, ensuring appropriate role-based access control and data privacy compliance.
Define and enforce configuration design patterns that ensure scalability, reusability, and maintainability
Serve as a key technical authority for Core HCM design decisions, guiding trade-offs between business requirements, system capabilities, and long-term platform sustainability.
Ensure alignment of HCM and core configurations with global policies, regulatory requirements, and downstream dependencies (e.g., payroll)
Solution Design & Delivery Leadership
Engage with Human Resources stakeholders to clarify requirements, challenge assumptions, and guide toward scalable, platform-aligned solutions
Lead end-to-end delivery of complex Workday HCM related initiatives, including design, build, testing, and deployment readiness
Translate complex business rules, policies, and regulatory requirements into structured, scalable system configurations
Provide technical leadership across workstreams, ensuring consistency and quality of solutions delivered by the team
Support and guide analysts in solution design and configuration, ensuring alignment with platform standards
Platform Engineering & Cross-Domain Contribution
Contribute to broader Workday platform design and configuration across additional domains (e.g., Absence & Leave, Compensation, Talent, Performance)
Collaborate with Integration and Data specialists to ensure end-to-end solution integrity
Participate in platform-level design discussions, influencing architecture, standards, and ways of working
Ensure solutions integrate effectively with upstream and downstream systems
Data, Reporting & Downstream Integrity
Design and oversee reporting solutions and calculated fields supporting core HCM and related processes
Ensure Workday HCM core data supports HR reporting, compliance, and downstream processes (e.g., payroll and analytics)
Ensure data accuracy, integrity, and consistency across Workday configurations and downstream consumers
Platform Reliability & Continuous Improvement
Ensure reliability and stability of business processes through proactive issue identification and root cause resolution
Identify systemic issues and drive structural improvements to platform design and configuration practices
Lead initiatives to simplify, standardize, and continuously improve Core HCM configurations, business processes, and data structures.
Contribute to evolving platform standards, governance models, and configuration frameworks
Governance, Compliance & Standards
Ensure adherence to global PTS design standards, governance practices, and engineering principles
Ensure core HCM configurations meet data privacy, security, and audit requirements
Contribute to documentation standards, testing practices, and release management processes
What we're looking for:
8+ years of experience with enterprise platforms, including significant hands-on experience with Workday
Demonstrated expertise in designing and implementing core HCM solutions, eligibility rules, calculated fields and business processes
Proven ability to own and lead complex configuration domains, including defining design patterns and standards
Strong understanding of core HCM related business processes across multiple regions and regulatory contexts
Demonstrated ability to translate complex business rules and policies into scalable, maintainable system configurations
Proven ability to troubleshoot and resolve complex configuration issues, including calculation logic and system behavior
Hands-on experience developing Workday reports and Workday Security configuration
Hands-on experience with mass data uploads using Enterprise Interface Builder (EIB) tools.
Experience working across multiple Workday domains and understanding cross-domain dependencies
Ability to guide and mentor other analysts in solution design and delivery
Preferred Qualifications:
Familiarity with payroll processes and downstream integrations
Exposure to integrations (e.g., EIB, Core Connectors) or inbound/outbound payroll feeds
Experience contributing to platform architecture, standards, or governance frameworks
Experience working in global, matrixed enterprise environments
Profile:
Deep expertise in Workday Core HCM, with the ability to lead complex solution and configuration design.
Strong systems thinker who understands cross-domain dependencies, downstream impacts, and the broader People Technology ecosystem.
Skilled at translating complex or ambiguous business requirements, policies, and regulations into scalable, sustainable system solutions.
Operates as a senior technical leader who guides others, influences design decisions, and remains hands-on when needed.
Trusted partner to Human Resources stakeholders, with strong consulting, communication, and problem-solving skills.
Demonstrates strong ownership, sound judgment, and a consistent focus on data integrity, platform reliability, and high-quality outcomes.
Comfortable working in a global, evolving environment, with the ability to influence beyond immediate responsibilities
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for an Engineering Manager to lead part of our Inference Performance team. This team makes the world's most demanding AI workloads run faster and more efficiently on GPUs. You'll manage and grow a team of inference performance engineers working across the inference engine and runtime: kernels, scheduling, batching, KV-cache management, speculative decoding and prefill/decode disaggregation. This is a hands-on technical leadership role. You'll set direction, unblock hard problems and earn the team's trust by going deep on GPU performance, while also hiring, developing and supporting the people doing the work. Your team's output directly affects how fast our customers' models run and how efficiently we serve them. The team is scaling quickly, so you'll help shape how it is structured as it grows.
EXAMPLE INITIATIVES
Your team will work on these types of projects as part of our Inference Runtime team:
- Agentic inference optimization: 50-90% faster engines https://www.baseten.co/blog/agentic-inference-optimization-faster-than-sota/
- Agentic Kernels in Production https://www.baseten.co/blog/agentic-kernels-in-production/
- Live draft model training for speculative decoding https://www.baseten.co/blog/live-draft-model-training-for-speculative-decoding/
- The Baseten Inference Stack https://www.baseten.co/resources/guide/the-baseten-inference-stack/
RESPONSIBILITIES
- Lead, mentor and grow a team of inference performance engineers through regular 1:1s, clear feedback, career development and performance reviews.
- Hire top GPU and inference engineering talent, and build a strong, collaborative team culture as the runtime team scales.
- Own the technical roadmap and execution for runtime performance work, balancing customer needs, new model launches and long-term platform investments.
- Stay close to the technical work. Review designs, guide profiling and optimization efforts, and help the team reason from first principles about where time and memory go.
- Drive the productionization of inference techniques such as quantization, speculative decoding, KV-cache reuse, chunked prefill and custom scheduling.
- Turn performance wins into measurable outcomes: tokens per GPU-hour, utilization, latency and cost.
- Help the team bring up and tune new model architectures on new hardware quickly, often in the same week they're released.
- Partner with Infrastructure, Inference Platform, Kernels, Model APIs and customer-facing teams to set priorities, coordinate launches and ship wins.
- Set high standards for engineering quality, benchmarking, operational excellence and incident response.
REQUIREMENTS
- Bachelor's, Master's, or Ph.D. degree in Computer Science, Engineering, Mathematics, or a related field.
- Experience managing engineers, including hiring, mentoring, giving feedback and running performance reviews.
- Experience leading or closely supporting GPU optimization teams in training, inference or recommendation systems.
- Strong technical depth in GPU workloads, with a solid understanding of GPU architecture and performance tradeoffs.
- Familiarity with ML libraries such as PyTorch, TensorRT or TensorRT-LLM.
- A track record of driving roadmaps and shipping complex technical projects with a team.
- Clear written and verbal communication, including the ability to align stakeholders across teams.
NICE TO HAVE
- Familiarity with inference engines such as vLLM, SGLang or TensorRT-LLM.
- Experience with LLM optimization techniques (e.g., quantization, speculative decoding, continuous batching) in production.
- Experience with GPU kernels (CUDA, Triton, CUTLASS, or similar).
- Experience scaling a team through rapid growth at a startup.
- A background as a hands-on performance or systems engineer before moving into management.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Ljubljana, Slovenia
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Provide timely and efficient onsite technical support to clients, addressing hardware, software, and network issues.
Install, configure, and maintain computer systems, software, and networks.
Diagnose and resolve technical issues, ensuring minimal downtime for clients.
Deliver exceptional customer service, maintaining a professional demeanor and building strong client relationships.
Maintain detailed records of service requests, resolutions, and follow-up actions in the ticketing system.
Perform routine maintenance and system updates to ensure optimal performance.
Provide training and guidance to clients on the use of hardware and software.
Work closely with the remote support team and other IT staff to resolve complex issues and implement solutions.
Requirements
Proven experience in an IT support role, preferably in a field service capacity.
Strong knowledge of Windows and Mac OS, networking protocols, and common software applications.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
Excellent analytical and troubleshooting skills.
Strong customer service orientation with the ability to communicate effectively with non-technical users.
Ability to lift and carry computer equipment, and perform tasks that may require physical exertion.
Fluency in Slovenian and English (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Location: Lendava, Slovenia
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Provide timely and efficient onsite technical support to clients, addressing hardware, software, and network issues.
Install, configure, and maintain computer systems, software, and networks.
Diagnose and resolve technical issues, ensuring minimal downtime for clients.
Deliver exceptional customer service, maintaining a professional demeanor and building strong client relationships.
Maintain detailed records of service requests, resolutions, and follow-up actions in the ticketing system.
Perform routine maintenance and system updates to ensure optimal performance.
Provide training and guidance to clients on the use of hardware and software.
Work closely with the remote support team and other IT staff to resolve complex issues and implement solutions.
Requirements
Proven experience in an IT support role, preferably in a field service capacity.
Strong knowledge of Windows and Mac OS, networking protocols, and common software applications.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
Excellent analytical and troubleshooting skills.
Strong customer service orientation with the ability to communicate effectively with non-technical users.
Ability to lift and carry computer equipment, and perform tasks that may require physical exertion.
Fluency in Slovenian and English (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Location: Remote; London
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a Solutions Architect at Baseten you will partner closely with Sales and customers to translate business needs into technical solutions, run technical discovery, and guide repeatable deployments and proofs of value for customers. This role is a great fit for entrepreneurial, customer-facing technical professionals who want a front-row view into how modern companies adopt AI at scale, and who enjoy working across technical discovery, solution design, demos, deployment scoping, and hands-on customer implementations, in close partnership with Sales and Engineering.
RESPONSIBILITIES
- Partner with Sales on customer discovery calls (most often second calls, occasionally first calls for large accounts).
- Lead demos and technical scoping to align on success criteria, architecture, and deployment approach.
- Own benchmarking and repeatable deployments, including:
- Handling standard deployment patterns and configurations across many modalities – LLMs, embeddings, image and video generation, Voice AI, etc.
- Advising on tradeoffs like H100s vs B200s and latency-optimized vs throughput-optimized setups.
- Driving consistent “playbook” style deployments for common models and use cases.
- Become a power user of different runtimes such as vLLM, SGLang, and TRT-LLM and all the common configurations and tradeoffs between them
- Drive POC and project execution, including:
- Scoping POCs and keeping stakeholders aligned on timeline, deliverables, and next steps.
- Acting as the “ringleader” or project manager for POCs.
- Pulling in Forward Deployed Engineering (FDE) support when deeper or more complex technical work is needed.
REQUIREMENTS
- AI/ML background and the ability to credibly discuss AI/ML topics with technical stakeholders.
- Strong customer-facing communication skills, including the ability to run structured discovery and clarify ambiguous requirements.
- Technical depth to scope solutions, without needing to write production code.
- Ability to script and prototype as needed, including comfort “vibe coding” to move quickly in technical workflows.
NICE TO HAVE
- Experience running or supporting benchmarks for ML inference deployments.
- Familiarity with infrastructure tradeoffs relevant to inference performance and cost (for example GPU selection and latency versus throughput tuning).
- Experience serving as a cross-functional technical lead for customer POCs, including coordination across Sales and Engineering.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Australia, Adelaide
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
About the role
We are looking for a Staff Software Engineer to help shape and build the next generation of our network automation platforms.
Our challenge is one of scale, complexity and criticality. We operate a massive global network supporting PlayStation Network, spanning more than 40 interconnection locations and 20+ data centres worldwide. Operating infrastructure at this scale safely and efficiently requires us to move beyond specialist-driven workflows and individual automation tools toward reliable, declarative software platforms.
You will help make that transition. You will work on software that turns complex network and infrastructure operations into reliable, API-driven and increasingly self-service capabilities. This includes building control-plane services, declarative APIs and intent-based controllers that manage production infrastructure safely and consistently across our global footprint.
This is a Staff-level engineering role with significant technical influence. You will combine hands-on engineering with setting technical direction: defining architectures, solving complex cross-system and distributed-systems problems, writing designs, driving alignment with senior engineers and architects, and mentoring engineers across the team.
Your work will directly influence how one of the world's largest gaming networks is operated and automated, while establishing engineering patterns and platforms that can be reused across multiple network domains and services.
What
you'll
do
Provide technical leadership and architectural direction for network automation and infrastructure control platforms, treating the self-service network API as a product by working with users and partner teams to define outcomes, establish clear expectations for API behavior and reliability, align on team responsibilities, and ensure those commitments are met.
Use domain-driven design with network experts, software engineers and API consumers to establish shared language and bounded contexts, then turn those agreements into versioned, testable contracts.
Design and build APIs, services, controllers and reconciliation workflows that manage production infrastructure safely at scale.
Build on the Kubernetes API, including custom resources and control loops that continuously converge actual state toward declared intent.
Own the operational Kubernetes path: CRD rollout, RBAC and admission, controller health, Helm packaging, deployment drift and incident diagnosis.
Design distributed workflows that operate correctly under eventual consistency, at-least-once delivery, concurrent writes and partial failure, with idempotency and safe recovery as fundamental properties.
Design stable APIs, schemas and data models used across team boundaries, including versioning and backwards compatibility.
Develop patterns for multi-tenant infrastructure platforms, including tenant isolation, authorization, policy enforcement and safe automation boundaries.
Establish strong approaches to testing, observability and change safety for software that changes live infrastructure.
Improve software delivery practices through automated CI gates, versioned artifacts, controlled promotion, and safe deployment and recovery strategies.
Lead complex migrations and modernization of existing automation, services and data models, evaluating when components should be evolved, replaced or rewritten, and ensuring safe coexistence, behavioral compatibility and retirement of legacy paths.
Drive technical alignment across software engineering, networking, operations and architecture teams; lead decisions within your area of accountability, contribute constructively to decisions owned by others, and make technology choices based on long-term company and product value.
Mentor engineers, lead technical and design reviews, and raise software engineering standards across the wider organization.
What
we're
looking for
Must have
Deep expertise in a backend language such as Python, Go, Rust or Java, including asynchronous concurrency, static typing, data modelling and validation, API development, packaging and tooling.
Strong experience building Kubernetes controllers or operators, including custom resources and reconciliation/control-loop patterns.
Strong experience building event-driven distributed systems, particularly eventual consistency, at-least-once delivery, idempotency, optimistic concurrency and partial-failure handling.
Experience designing and building self-service, multi-tenant platforms, including tenant isolation, policy and access control.
Strong API and schema design skills, including versioning and schema evolution for interfaces consumed by other teams and systems.
Demonstrated technical leadership across team boundaries, including driving architectural designs, building agreement among senior technical stakeholders and mentoring other engineers.
A track record of taking ambiguous, technically complex problems from architecture through to reliable production systems that manage large-scale infrastructure, such as networks, compute or cloud resources.
Nice to have
Networking fundamentals, particularly BGP, IP fabrics and VXLAN/EVPN/L3VPN.
Working knowledge of Go, sufficient to understand and contribute to adjacent services and controllers.
Experience designing testing and observability strategies for production infrastructure automation, including systems and backends that cannot be fully reproduced in CI.
Experience with graph databases, or with source-of-truth systems that model infrastructure and its relationships.
The impact
You will help establish the architecture and engineering practices behind a new generation of network automation, moving from individual scripts and specialist-driven workflows toward declarative, model-driven and reliable platforms.
At Staff level, your impact is expected to extend beyond the code you personally deliver. You will help shape the APIs and designs other teams build on, develop other engineers, and establish technical patterns that can be reused across multiple network domains and services.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Retail Experience Design Specialist I to help bring the WHOOP brand and product experience to life across physical retail environments. As a member of the Retail team, you will support the design and development of engaging, functional, and distinctly WHOOP spaces that introduce consumers to our products and create memorable brand experiences.
In this role, you will apply your architectural training and design skills to help translate creative concepts into thoughtful physical environments. You will work cross-functionally with Retail, Brand, Creative, Operations, and other partners throughout the design process—from early concepts and spatial planning through design development, documentation, production, and installation.
The ideal candidate is a recent Master of Architecture graduate with strong spatial and visual design skills, a high level of attention to detail, and an interest in applying an architectural design background to retail and experiential environments. You are curious, collaborative, comfortable working through ambiguity, and excited to develop your craft in a fast-paced environment.
RESPONSIBILITIES
- Support the design and development of WHOOP retail environments, including stores, shop-in-shops, pop-ups, fixtures, displays, merchandising elements, signage, and other physical brand touchpoints.
- Translate WHOOP brand principles and creative concepts into compelling spatial experiences that balance aesthetics, functionality, product storytelling, and the customer journey.
- Develop architectural and spatial design concepts through sketches, plans, elevations, 3D models, renderings, material studies, and presentations.
- Support space planning and layout development, considering customer flow, product interaction, merchandising, accessibility, and operational requirements.
- Create and maintain design documentation that clearly communicates design intent to internal stakeholders, vendors, fabricators, and other external partners.
- Partner with cross-functional teams across Retail, Brand, Creative, and Operations to understand project requirements and translate business and customer needs into physical design solutions.
- Participate throughout the design process, from early concept development and design iteration through production, installation, and launch.
- Assist in the research and selection of materials, finishes, furniture, fixtures, lighting, signage, and other environmental elements appropriate for WHOOP retail experiences.
- Support prototype development and design reviews, incorporating feedback and helping refine solutions based on feasibility, cost, schedule, and customer experience.
- Collaborate with vendors, fabricators, and external partners to communicate design requirements, review samples and prototypes, and help ensure final executions align with design intent and WHOOP quality standards.
- Help develop and maintain retail design standards, guidelines, templates, and documentation that create a consistent WHOOP experience across different locations and formats.
- Stay informed on trends and innovations across architecture, retail, experiential design, materials, fabrication, and consumer environments, bringing relevant ideas and inspiration back to the team.
- Manage multiple projects and design deliverables simultaneously while maintaining a high level of organization, accuracy, and attention to detail.
- Travel up to 10% domestically and internationally to support site visits, installations, retail openings, vendors, and project partners.
QUALIFICATIONS
- Master of Architecture (M.Arch) degree or BArch (Professional) required.
- 0–2 years of professional, internship, or relevant project experience in architecture, retail design, experiential design, environmental design, or a related discipline.
- Portfolio demonstrating strong architectural and design thinking, spatial problem-solving, visual communication, and an ability to translate concepts into compelling physical environments.
- Strong understanding of architectural design fundamentals, including space planning, scale, proportion, circulation, materials, and detailing.
- Proficiency with architectural design and 3D modeling, including Rhino; visualization tools, including KeyShot and Enscape; and presentation tools, including Figma. Experience with Adobe Creative Suite, including Photoshop.
- Ability to develop and communicate ideas through sketches, plans, elevations, diagrams, 3D models, renderings, and presentations.
- Strong visual sensibility and understanding of how materials, color, lighting, graphics, product, and architecture work together to create a cohesive physical experience.
- Excellent attention to detail with the ability to produce accurate, thoughtful, and high-quality design work.
- Strong written and verbal communication skills with the ability to clearly articulate design ideas and rationale to a variety of audiences.
- Collaborative mindset with the ability to work effectively across creative, operational, and technical teams and incorporate feedback into the design process.
- Strong organizational and time management skills with the ability to balance multiple projects, priorities, and deadlines.
- Self-motivated, curious, and comfortable learning quickly and operating in a fast-paced environment.
- Passion for architecture, retail and experiential design, consumer experiences, and the intersection of physical space, technology, fitness, and wellness.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $60,000 - $85,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we’re on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable technology collects rich physiological data, providing members with actionable insights into their recovery, training, and sleep.
We are seeking a Staff Applied Machine Learning Scientist to develop and continuously improve production-ready edge algorithms that transform sensor data into accurate, reliable, and real-time physiological insights. In this role, you will develop innovative approaches that combine deep learning, machine learning, and signal processing to deliver meaningful value to WHOOP members while optimizing for accuracy, latency, power, and scalability across wearable platforms.
You will work closely with a cross-functional team of scientists, engineers, physiologists, and hardware experts to solve challenging problems at the intersection of wearable sensing, physiological modeling, and applied AI. You will develop novel modeling approaches, and own complex algorithmic problems from early development through production deployment and continuous improvement.
Your work will directly shape the future of WHOOP’s sensing capabilities and our ability to provide members with accurate, personalized, and actionable insights into their health and performance.
RESPONSIBILITIES:
- Design advanced algorithms that combine signal processing, physiological modeling, machine learning, and deep learning for physiological time-series and multimodal sensor data, with a focus on accuracy, robustness, and generalization across diverse members and real-world conditions.
- Own the development and continuous improvement of production-ready edge algorithms that transform multimodal sensor data into accurate, reliable, and real-time physiological insights.
- Analyze large-scale wearable sensor datasets to identify performance gaps, characterize challenging conditions, and drive data-informed algorithm improvements.
- Define rigorous evaluation methodologies, validation frameworks, and performance metrics to assess algorithms throughout development and deployment.
- Optimize algorithms for embedded deployment, balancing accuracy with power, memory, latency, and compute constraints across current and future wearable platforms.
- Set technical direction and establish best practices for modeling, experimentation, validation, and algorithm development across complex sensing problems.
- Pursue ambiguous, high-impact technical initiatives from research and prototyping through validation, production deployment, monitoring, and continuous improvement.
- Collaborate closely with Data Science, Firmware, Software, Hardware, Product, and domain experts to translate algorithmic innovations into production-ready capabilities and member-facing features.
- Stay at the forefront of advances in deep learning, machine learning, signal processing, edge AI, and physiological sensing, and translate relevant innovations into differentiated WHOOP capabilities.
QUALIFICATIONS:
- MS or PhD in Electrical Engineering, Biomedical Engineering, Computer Science, Machine Learning, Applied Mathematics, or a related quantitative field.
- 7+ years of experience developing and deploying machine learning, deep learning, and/or signal processing algorithms for complex real-world applications.
- Deep technical expertise in modern machine learning and deep learning methods, particularly for time-series and multimodal sensor data.
- Strong foundation in digital and statistical signal processing, with the ability to combine classical signal processing techniques with modern learning-based approaches.
- Strong proficiency in Python for algorithm development, experimentation, and large-scale data analysis; experience with C/C++ and embedded algorithm development is highly desirable.
- Demonstrated ability to develop robust models using large, noisy, real-world datasets and achieve strong generalization across diverse conditions.
- Experience designing rigorous experiments, defining performance metrics, performing error analysis, and translating findings into algorithm improvements.
- Experience taking algorithms through the full development lifecycle, from research and prototyping through validation, deployment, monitoring, and continuous improvement.
- Strong analytical and problem-solving skills, with the ability to navigate ambiguity and make sound technical decisions.
- Experience with physiological signals, wearable sensors, or biomedical sensing is highly desirable.
- Experience optimizing algorithms for resource-constrained embedded or edge environments, including tradeoffs across accuracy, power, memory, compute, and latency, is a plus.
- Strong commitment to embracing and leveraging AI tools in day-to-day work while maintaining high standards for quality and rigor.
Join us in pushing the boundaries of wearable sensing, applied AI, and physiological intelligence and positively impacting people’s lives!
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-Verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for an Affiliate Growth Lead, US to build and scale our relationships with finance and investing creators and affiliates across the US market. The role combines business development, creator and affiliate partnerships and performance marketing, with a clear commercial mandate: drive attributable funded accounts and trading volume from active traders and investors, starting with Margin.
This is not a crypto-native KOL role. The audience we want to reach already trades and invests, and we reach them through the creators and publishers they trust in traditional finance, trading education and wealth management.
THE OPPORTUNITY
- Own business development for US finance and investing creators and affiliates, building a high-quality pipeline of trading educators, finance YouTubers and podcasters, newsletter authors, and wealth-management and advisor-creators.
- Develop and execute the US creator and affiliate strategy, starting with a focus on driving Margin trading volume and funded accounts, with the scope to expand across Kraken's other trading products.
- Own partner acquisition and relationship development, from initial outreach and commercial conversations through activation and ongoing growth.
- Structure CPA, revenue-share and hybrid partnerships that tie partner incentives to funded accounts and trading activity.
- Set up and manage the tracking, attribution, payout and reporting needed to measure partners through funded and traded accounts.
- Work with Legal and Compliance on disclosure, content review and approved messaging, so that promotion of leveraged products is responsible and consistent.
- Partner across Growth, Marketing, Product and other relevant teams to turn creator and affiliate opportunities into effective campaigns, and bring partner and audience feedback back into the product.
- Coordinate with the NORAM Pro KOL Business Development team so each creator has a single point of contact and relationships are not duplicated.
- Track attributable trading volume, funded accounts, active-trader retention and CAC per partner, and use the results to prioritize partners and investment.
- Continuously identify emerging creators, communities and affiliate publishers that reach active traders and investors in the US.
WHAT YOU BRING
- Deep experience in business development, partnerships, influencer management or affiliate-led growth in the US, with a track record of running performance-based creator or affiliate programs for a brokerage, trading platform or investing product.
- Experience growing margin, options, futures or other leveraged or active-trading products.
- A strong existing network and understanding of the US finance and investing creator ecosystem, including trading educators, finance YouTubers, newsletter authors, podcasters and wealth-management or advisor-creators.
- Working knowledge of crypto and digital assets, with the ability to explain crypto trading products clearly to audiences who are new to them.
- Demonstrated ability to originate, negotiate and grow commercially meaningful partnerships, including CPA, revenue-share and hybrid deal structures.
- Hands-on experience with affiliate networks and tracking platforms.
- A record of turning creator or affiliate activity into measurable outcomes such as funded accounts, trading volume, revenue or acquisition, with results you can describe in numbers.
- Familiarity with US financial advertising rules, including FTC paid-endorsement disclosure, and experience getting creator content through compliance review.
- Strong relationship-building skills, with the credibility to work with creators who protect their audience's trust and are selective about the brands they promote.
- Commercial judgment: you prioritize partners based on expected impact on conversion and trading activity, not on reach or activity alone.
- Comfort using performance data to evaluate partners, diagnose results, adjust strategy and end partnerships that do not perform.
- Strong cross-functional execution skills and the ability to move opportunities from prospecting through launch and ongoing growth.
NICE TO HAVES
- Experience working in wealth management or fintech.
- Experience at a crypto exchange or digital-asset firm.
- Existing relationships with US crypto-native creators.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
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Germany, Berlin
seniorUnited Kingdom, London
ГибридSan Francisco; New York
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Australia, Adelaide
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УдалённоleadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
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