Вакансии

Location: Москва Наша команда занимается развитием налоговых и бухгалтерских сервисов для корпоративных клиентов в Цифровом Корпоративном Банке "СберБизнес" в каналах Web и Mobile. Наша месячная аудитория насчитывает порядка 350 тыс. индивидуальных предпринимателей и организаций. Обязанности * реализовывать клиентские сервисы СберБизнес на современном стеке технологий * исследовать новые предметные области и AS IS решения, формировать обобщённый материал исследований * специфицировать требования и API * разрабатывать концептуальные модели данных * разрабатывать схемы взаимодействия компонентов системы (совместно с архитекторами) * сопровождать тестирование и внедрение продукта * активно взаимодействовать с владельцем продукта, разработчиками, тестировщиками и смежными командами * вести базу знаний по продукту. Требования * опыт работы системным аналитиком от 5 лет (выявление, фиксация, согласование требований) * общее представление об основных методологиях разработки, включая гибкие * опыт командной разработки (с использованием Confluence, Jira) * опыт проектирования пользовательских интерфейсов и UX-схем * проектирование и документирование модели данных. ER диаграммы * знание методологий функционального, информационного и процессного моделирования в нотациях eEPC, BPMN, UML (Use Case, SD) * знание методологии проектирования REST API. Разработка требований к REST сервисам. Умение работать со спецификациями OpenAPI * описание внутренней логики сервисов и критериев приемки * понимание принципов нагрузочного тестирования * понимание принципов асинхронного взаимодействия с использованием Apache Kafka * понимание назначения различных HTTP-кодов ответа в API сервисах * понимание идентификации и авторизации пользователей в системе * понимание основных принципов разделения доступа к данным при проектировании API и модели данных * понимание аудита и мониторинга. Будет плюсом: * уверенное владение AI-инструментами * опыт работы в разработке мобильных приложени * опыт работы по методологии Spec-Driven Development. Условия * комфортный современный офис рядом с м. Кутузовская, ул. Кутузовский проспект 32, формат работы - гибрид * корпоративный спортзал и зоны отдыха * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера.

Общий опыт работы: От 6 лет в backend-разработке, включая коммерческую разработку высоконагруженных сервисов и интеграций между внутренними системами.

Location: Los Angeles, USA As Manager, Atlassian Cloud Platform, you will lead the team responsible for the strategy, administration, governance, delivery, and operational health of Riot’s Atlassian Platform which currently includes Jira. You will manage a team of application engineers, administrators, solution architects, and/or analysts who partner with teams across Riot to build scalable systems of work, improve the Rioter experience, and enable better outcomes through thoughtful use of Atlassian technology. Jira is a foundational enterprise capability for planning, delivering, and operating work across Riot. Jira supports and enables the majority of player-facing value streams at Riot. This is a player/coach role where you will set direction and create the conditions for your team to deliver, while maintaining enough craft depth to guide platform architecture, configuration, automation, integrations, security, service management, and operational decisions. You will partner closely with Information Technology, Information Security, Enterprise, and teams across Riot to balance customer needs, platform standards, risk, capacity, and near-term business priorities. For this role, success means building a healthy, high-performing team; delivering a dependable Jira platform; establishing clear and scalable governance; and providing a frictionless environment for our game teams and the teams that support them. Ultimately, you win when teams at Riot spend less time blocked and more time making great games for players. Responsibilities: Manage and evolve a team of 2-5 application engineers; coaching them, providing performance management, identifying growth opportunities, and ensuring positive results Own the interviewing and onboarding process for new engineering team members Establish healthy team processes for intake, prioritization, discovery, solution design, delivery, change management, documentation, and support. Deliver platform capabilities and improvements against clear commitments, keeping stakeholders informed of progress, risks, dependencies, trade-offs, and changes in priority. Plan for keep-the-lights-on work, technical debt, platform maintenance, licensing needs, and other necessary technical investments alongside roadmap delivery. Facilitate alignment across teams when platform decisions affect multiple business units, Jira spaces, service portals, integrations, or governance domains. Build strong relationships with Atlassian and relevant vendors; manage vendor performance, escalations, and technical direction. Advocate for the team while ensuring decisions optimize for Riot and player value rather than for a single team or local preference. Be accountable for the team’s output and successful delivery against commitments. Promote contextual awareness of Riot’s company priorities, Information Technology strategy, Atlassian industry trends, and the needs of the teams that rely on Jira. Build healthy relationships with other engineering teams across Riot globally, in order to foster cross-team collaboration Required Qualifications: 2+ years of experience managing a team of technical individual contributors in an enterprise platform, SaaS administration, business systems, application engineering, or related environment. 6+ years experience working with Jira at enterprise scale where Jira is a business-critical platform, including environments with thousands of users, multiple sites, hundreds projects or spaces, substantial work-item volume, and complex configuration or integration needs. Experience operating a large SaaS platform with attention to reliability, security, access control, change management, support, and lifecycle management. Demonstrated ability to set goals, manage performance, provide direct feedback, coach talent, and address performance issues in a timely and respectful way. Experience hiring technical individual contributors and building a high-quality team through structured, objective assessment. Experience prioritizing a team backlog and roadmap based on customer outcomes, technical capability, team bandwidth, operational risk, and organizational priorities. Experience leading cross-functional technical initiatives involving multiple teams and stakeholders. Strong written and verbal communication skills, including the ability to make complex platform decisions understandable to technical and non-technical audiences. Ability to work effectively in an ambiguous, changing environment while maintaining clear priorities and a high bar for execution. Desired Qualifications: Bachelor’s degree in Computer Science, Engineering, or equivalent experience, with multiple years in an application engineering role Experience with Jira Service Management, Assets, virtual agents, service portals, or configuration-management practices. Experience with Jira Product Discovery, Jira Advanced Planning, Automation, Atlassian Analytics, Atlassian Guard, Rovo, ScriptRunner, Structure, eazyBI, or comparable Atlassian Marketplace applications. Experience with Jira configuration-as-code, migration, environment promotion, configuration management, or tools such as Salto. Experience operating Confluence at enterprise scale, including information architecture, security architecture, governance, and integration with Jira or other business systems. Experience managing Atlassian licensing, vendor relationships, budgets, renewals, or commercial negotiations. Atlassian certifications such as ACP-120, ACP-420, or equivalent demonstrated expertise. For this role, you'll find success through craft expertise, a collaborative spirit, and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

StellarTech is a fast-growing, multi-product EdTech company with a team of 200+ professionals. We create and scale digital products for global markets, combining creativity, technology, and performance marketing. We are looking for a QA Lead to own and continuously improve the QA function of our Platform team, uniting Manual and Automation QA into one strong, predictable quality practice. This role goes beyond managing test execution or reporting bugs. We are looking for someone who understands how quality works end to end, from requirements to production, can investigate complex technical issues hands-on, and can build a team and processes that scale with frequent releases. The QA Lead will be one of the key people behind the reliability of our core products: web funnels, paywalls, payments and subscriptions, and integrations. You will shape the test strategy, drive automation, own release readiness, and grow a team of 5 QA engineers. This is a full-time remote position with European working hours, ideal for a hands-on QA leader who enjoys building processes, growing people, and taking ownership of product quality. What You Will Do Team Leadership & Development Lead the Manual and Automation QA teams (5 direct reports): distribute workload, set priorities, and ensure predictable delivery. Develop engineers through mentoring, feedback, performance reviews, onboarding, and hiring. QA Strategy & Processes Own the QA strategy, processes, and testing standards. Continuously improve them to raise product quality and team efficiency. Test Planning & Coordination Plan and coordinate regression, smoke, functional, integration, and automated testing across frequent releases. Automation Strategy Drive the automation strategy together with AQA engineers: prioritize coverage of critical business flows and reduce repetitive manual testing. Early QA Involvement Ensure QA takes part early in requirements analysis, technical refinements, risk identification, and test planning. Release Readiness & Risk Management Own release readiness: identify quality risks early and communicate them clearly to stakeholders before deployment. Quality Metrics Track and improve QA efficiency, test coverage, and defect trends, and use the data to make decisions. AI-Assisted QA Introduce AI-assisted QA practices where they deliver measurable impact without compromising quality. What We Are Looking For (must-have): QA Leadership Experience: 6+ years of experience as a QA Lead with direct reports in both manual and automation testing: workload distribution, mentoring, feedback, and performance reviews. Your background is in product IT companies. Test Strategy & Release Readiness: You have owned a test strategy end to end: quality gates, regression approach, manual vs. automated balance, and release go/no-go decisions. You apply risk-based testing and work with quality metrics such as production defects, defect leakage, automation coverage, and regression efficiency. Strong Hands-On Technical Depth: You test frontend, backend, APIs, integrations, and E2E flows yourself, and investigate complex issues independently using Chrome DevTools, network analysis, logs, HAR files, and monitoring. You are confident with Postman and Swagger/OpenAPI: authentication, webhooks, retries, error handling, and data consistency. Payments & Subscriptions: You have tested payment and subscription flows: Chargebee, Adapty, Payrails, Apple Pay / Google Pay, taxes, local currencies, and pricing. Automation Architecture Understanding: You understand test automation architecture, CI/CD, flaky tests, and maintenance cost, and have practical familiarity with Playwright/TypeScript or a similar framework. Practical Use of AI: You use AI tools (Claude, Cursor, or similar) in test design, requirements analysis, and documentation, and critically evaluate their output. Communication & Stakeholder Management: You explain quality risks clearly to engineering, product, and leadership, push back when needed, and build quality as a shared engineering responsibility. Nice-to-Have: Hands-on development and maintenance of Playwright/TypeScript automated tests. Experience with funnel platforms, A/B testing, traffic allocation, and experiment analytics. CRM and marketing integrations (Reteno or similar). Testing AI features and non-deterministic systems. Experience introducing AI-assisted QA and measuring its effectiveness. Managing a QA function in a fast-growing product company, ideally B2C mobile subscription or EdTech. Analytics validation, complex UI flows, responsive design, and cross-browser testing; experience with TestRail, Jira, and Confluence. Why You'll Love Working With Us: Real impact: You will own quality for the platform behind our web funnels, paywalls, and payments. Your work will directly affect revenue and release speed, and you will see firsthand how quality and delivery improve thanks to your efforts. Flexibility: 100% remote work. Our team is globally distributed across Europe and beyond. Health: company-provided medical expense compensation. AI solutions: AI subscription and other tools. Balance: Flexible paid time off, you get 21 days of annual leave + 10 bank holidays. Collaborative Culture: Work alongside passionate professionals who are as driven as you are. How to Apply Please send your CV or LinkedIn profile. A short note about a QA process or team you have built and the results it delivered will help us get to know you faster.

X-FLOW is a mobile game development company established in 2018. We gained recognition after the release of Happy Color , the most popular digital coloring book and one of the most successful ad-driven mobile apps in the world. We’re looking for an IT Operations Specialist to own our corporate SaaS ecosystem: keeping it reliable, secure, and cost-efficient. You’ll work closely with Engineering, QA, Support, BI, Legal, and Finance. What You’ll Do: Administer and automate our tools: Manage Jira and Confluence: spaces, workflows, permission and notification schemes, custom fields, and Jira Automation. Administer Zendesk for Support: triggers, routing rules, macros, and integrations with internal backend services and APIs. Manage repositories and CI/CD (GitLab, Bitbucket, etc.): access keys, permissions, forks, and integrations with task trackers. Integrate and configure other corporate software. Own access and security: Run automated onboarding and offboarding, and audit inactive accounts. Apply least-privilege principles when assigning roles. Generate, track, and rotate tokens, API keys, and service accounts. Administer infrastructure security tools and contribute to the IT Security Policy, Incident Management Plan, and IT Risk Plan. Explain security rules to employees in plain language and run initial onboarding on corporate services. Govern AI tools: Support the rollout of AI assistants (Cursor, Claude Code, Codex, MCP, and plugins) across company workflows. Monitor token usage and quotas, and define rules that prevent leaks of data and proprietary code. Manage vendors, platforms, and costs: Manage developer accounts in App Store Connect, Google Play Console, and Amazon App Store, including verifications and policy violations. Handle SaaS payments: compliance checks, invoices, and subscriptions. Maintain the approved software registry and allocate costs to projects with Accounting. Negotiate with vendors on pricing and license plans, carefully reviewing contracts, offers, and license agreements. What We’re Looking For: 2–3+ years as an IT Operations Specialist, Corporate Systems Administrator, SysOps, or similar. Hands-on experience with centralized SaaS administration, IAM, and workflow automation. Deep knowledge of Jira and Confluence; experience with Zendesk and its API integrations. Confident repository and CI/CD administration (GitLab, Bitbucket, or similar). Experience building onboarding/offboarding processes and managing secrets securely. Experience administering infrastructure security tools and basic knowledge of InfoSec standards. Understanding of AI assistants and MCP in development workflows. Experience with app store developer accounts and with financial and tax procedures for SaaS payments. Strong troubleshooting skills and the ability to stay focused under pressure. Systems thinking and attention to detail, especially with legal documents. Experience collaborating with cross-functional teams. English: Upper-Intermediate (B2) or higher. Nice to Have: Experience with SSO / identity providers (Okta, Google Workspace, Azure AD). Scripting skills (Python, Bash) for automation. Experience with MDM or device management. Experience with FinOps or SaaS spend-management tools. What We Offer: Competitive salary and benefits package. Opportunity to work with a talented and passionate team in a creative and dynamic environment. Flexible working hours and remote/office work options. Career growth and professional development opportunities. A fun and inclusive company culture that celebrates diversity and creativity. Join us and let’s create great content together! When you apply for this role, we process your personal data in accordance with our Candidate Privacy Notice ( https://xflowgames.com/candidate-privacy-notice ).

Глубоко погружаться в потребности пользователей, описывать функциональные требования и согласовывать проектные решения с продуктовым руководством. Ставить задачи команде (ИТ-аналитики, UX/UI дизайнеры, разработка), участвовать в планировании, приоритизации бэклога и контролировать реализацию от идеи до релиза.

Проводить интервью с внутренними и внешними заказчиками: подразделениями Фонда, ДПиИР и партнёрами. Выявлять реальную потребность, проблему и цель проекта за первоначальным запросом.

Вести портфель ИТ-инициатив логистики в Jira (IT-Portfolio): принимать запросы бизнеса, описывать их, оценивать экономический эффект, приоритизировать, контролировать статусы и сроки; Отслеживать задачи и проекты: вести протоколы встреч, готовить статус-отчёты и рассылки заказчикам, поддерживать порядок в проектах Jira;

Разработка необходимой тестовой документации по задачам (тест-кейсы, документирование автотестов). Разработка и согласование критериев приемки, и тест-кейсов.

Обязанности: - Анализ бизнес-процессов заказчика, сбор требований к ИС и предварительная оценка трудоёмкости. - Проверка требований на полноту, непротиворечивость, реализуемость и оптимальность.

• От 3 лет опыта системным аналитиком в финтехе или сложных интеграционных проектах.

Location: Москва Мы находимся в поиске Бизнес-аналитика (декретная ставка) в команду Центра развития индийского филиала. В рамках проекта разрабатывается модуль депозитов (вклады юридических и физических лиц), а также связанных с ним систем. Обязанности * Выполнять полный цикл бизнес-анализа по созданию и развитию модуля депозитов: срочные вклады (Fixed Deposits, Recurring Deposits) и другие сложные структурные продукты. * Собирать, анализировать и систематизировать бизнес-требования по ведению депозитных счетов, капитализации процентов, пролонгации, частичному снятию и закрытию вкладов. * Проектировать логику расчета доходности с учетом специфики индийского рынка: различные схемы начисления процентов (простые, сложные, краткосрочные), налоговые удержания (TDS — Tax Deducted at Source) и требования регулятора RBI к резервированию. * Создавать документацию: BRD, User Stories, функциональные спецификации (FSD) и требования к интеграциям с модулями Главной книги (GL), налогового учета и CRM. * Разрабатывать и актуализировать модели бизнес-процессов в нотации BPMN (открытие/закрытие вклада, онбординг клиента под депозитный продукт, обработка очередей на выплату процентов). * Согласовывать бизнес-требования с внутренними заказчиками и аналитиками смежных систем (кредиты, карты, бухгалтерия). * Участвовать в демонстрациях доработок, анализировать инциденты в промышленной среде (3-я линия поддержки), участвовать в подготовке и проведении тестирования (включая ПСИ — приемо-сдаточные испытания). * Проводить обучения по внедряемому функционалу для сотрудников Индийского филиала. Требования * Глубокое знание банковских продуктов (депозитный цикл, начисление процентов, работа со вкладами юрлиц и физ лиц). * Опыт работы на позиции бизнес-аналитика в финтехе или финансовой организации (учетные банковские системы, АБС) — не менее 2 лет. Обязателен опыт написания бизнес-требований. * Понимание принципов формирования отчетности по депозитному портфелю (включая регуляторную отчетность для RBI). * Знание основ SQL, принципов взаимодействия с БД, описания ER-моделей (необходимо для анализа данных по начисленным процентам и движениям по счетам). * Владение инструментами описания процессов (BPMN, UML). * Навыки работы в JIRA, Confluence. * Умение интервьюировать сотрудников бизнес-подразделений, в том числе на английском языке. * Системное мышление, умение грамотно излагать мысли в устной и письменной форме. * Высшее техническое образование (информационные технологии). * Знание английского языка на уровне возможности разговаривать на профессиональные темы, чтения и создания документации на английском языке * Готовность к командировкам в Индию. **Будет плюсом:** * Опыт проектирования и внедрения депозитных модулей в банковских организациях (Core Banking). * Знание специфики индийского банковского регулирования (RBI guidelines) в части работы с депозитами и резервными коэффициентами (CRR/SLR). * Знание методов интеграции систем (REST/SOAP, Kafka) и принципов кибербезопасности. * Понимание архитектуры АБС, микросервисов и контейнеризации. * Знание SQL (PostgreSQL/Oracle) на уровне написания сложных вложенных запросов, оконных функций и процедур (PL/pgSQL). * Опыт работы в Agile (Scrum). * Подтвержденный уровень знания английского языка — B2 (Upper-Intermediate). * Знание основ продуктовой аналитики для оценки эффективности депозитных линеек. Условия * Стабильный оклад и социальную поддержку сотрудников * Официальное оформление с первого дня * Расширенный ДМС с первого дня и льготное страхование для близких * Обучение в Виртуальной школе и Корпоративном университете Сбера * Подписка Прайм с возможностью совместного использования на трёх близких * Корпоративную пенсионную программу * Гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.

Location: Americas Time Zone (UTC -07:00 ~ UTC-04:00) Workplace: Remote 🌎 Please only apply if you are based in Americas timezones. We unfortunately cannot accept applications beyond these. The specific countries we can from in this timezone are listed here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w. ⏳ Please hurry! We're running a speedy process. Applications close on 13 November. Assessments will close on 15 November, and we'll host interviews during the 2 following weeks. *** Hi there, I'm Josh Lipner, Manager, Account Management at TestGorilla. We're excited to share more about the Customer Success Advisor, Renewals role and our team. ABOUT TESTGORILLA At TestGorilla, we’re on a mission to place 1 billion people in their dream jobs. To democratize opportunity, we are building the world’s leading skills-based talent discovery platform - one that replaces reliance on resumes with scientific validation of what people can truly do. Founded as a 100% remote company in 2020, our global team is united by high standards, a lot of heart, and a relentless drive to conquer new technological frontiers. We are AI-fluent builders who care deeply about replacing bias with fairness. After empowering thousands of companies to hire smarter and faster, we are now unlocking the next phase of our scale-up journey - where you’ll play an instrumental role in creating a world where skills matter most! ABOUT THE ROLE As our Customer Success Advisor, Renewals, you'll run the commercial conversations that keep our customers with us. You'll take renewals from first quote to signed order, handle pricing and billing conversations within our pricing and discount framework, and guide customers through plan changes, upgrades and downgrades across our assessment and sourcing products. You'll also take customers through the commercial side of our migration to usage-based pricing: explaining what changes, what it means for their spend, and landing the right plan for them using our migration playbook. When a customer wants to cancel or disputes a charge, you'll work the conversation through our retention and refund guidelines, and bring in your manager when a case sits outside them. You'll work with AI agents as part of your day. They handle the routine end of renewals and billing: sending notices, preparing standard quotes, gathering account and invoice history, and answering simple plan questions. That frees you to spend your time on the conversations that need a person: negotiating within the framework, handling objections, and resolving the cases that don't fit a standard answer. You'll check their work before it reaches customers, step in when a case needs you, and share what you learn so they get better at the routine work over time. This is a high-volume role with a commercial edge. You'll run a steady pipeline of renewals and commercial cases across our self-serve and mid-market customers. We're looking for someone who is commercially astute, organised, a great communicator and calm under pressure, and who is excited and able to contribute to our AI journey: automating the repeatable and humanising the exceptional. RESPONSIBILITIES In this role, your responsibilities will include but not be limited to: - Uphold TestGorilla's behaviours and foster an inclusive, supportive culture. - Collaborate effectively with global colleagues across teams and time zones. - Own renewals from first quote to signed order across our self-serve and mid-market customers, for both our assessment and sourcing products. - Handle pricing and billing negotiations, upgrades, downgrades and our usage-based pricing migration within our pricing framework and playbooks: quoting, explaining what changes and what it means for the customer's spend, and landing the plan that fits how they use the product. - Work cancellation and dispute conversations through our retention and refund guidelines, resolving unexpected charges and refund requests with Finance and retaining the customer where we can. - Work alongside our AI agents, letting them handle the routine end of renewals and billing while you take the negotiations, objections and cases that need a person. - Train the agents: check what they send before it reaches customers, correct what's wrong, and feed back what you learn so they handle more of the routine work over time. - Maintain a single source of truth in our agentic customer success platform, with non-negotiable CRM hygiene: every renewal, plan change and dispute logged accurately so the team and the agents work from the same picture. WHAT YOU'LL BRING We're looking for someone who: - Is passionate about TestGorilla's mission to help one billion people find their dream jobs. - Is commercially astute, with experience managing renewals and negotiations at scale in a Customer Success, Renewals, Account Management or Sales role. You can quote, explain a price change, and apply a pricing and discount framework to get to the best outcome. This is a must-have. - Is AI fluent and has personally built automations or agentic workflows (in n8n, Zapier or similar), with experience working alongside AI agents or automation in a customer-facing role. You can show us what you automated and what it delivered. Using an LLM alone is not enough. This is a minimum requirement. - Communicates clearly, in writing and on calls, in English and Spanish. Fluency in both is a requirement. - Is good with customers: you build relationships, stay calm in challenging conversations, de-escalate and retain, and manage a high volume of cases without letting any slip. You treat CRM hygiene as part of the job, not an afterthought. - Thrives in a fast-paced, remote-first environment with high expectations and some ambiguity, and is honest with yourself that this is the kind of place you want to work. - Learns fast and stays curious: you pick up new tools quickly, ask good questions, check answers rather than accept them, and give and take feedback in the moment. - Is available for customer calls during US business hours. This is a requirement. We actively seek diversity and encourage applications from everyone. If you're interested in this role but your experience doesn't perfectly match the description, please still apply. Studies show that women and underrepresented groups can be hesitant to apply unless they meet every requirement. If this role excites you and you're confident you can do the job, we encourage you to apply! BONUS SKILLS While these skills aren't a requirement, we'd be very interested to hear from you if you have: - Prior familiarity with Chargebee, Zendesk, HubSpot, n8n, Jira or Confluence. - Experience with usage-based or credit-based SaaS pricing models. WHAT'S IN IT FOR YOU? - Global Team: Join a fully remote, mission-driven team from around the world - Competitive compensation: Receive a competitive pay ( €31,360 - €38,000 per year) + Share Appreciation Rights (SARs) - Remote & flexible work: Work from almost anywhere*. Enjoy flexible hours and asynchronous work to balance work and life. - *Check out the full list of countries we currently hire from here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w, but note that we're only hiring in the Americas timezones for this role. - Remote work budget: €1,000 available each year or up to €2,000 from day 1 if you're buying a laptop! - Growth & development: Invest in yourself and your career with a 3.5% L&D budget and clear growth opportunities - Stimulating work environment: Tackle new challenges and work with innovative technology in a dynamic setting - Connect with your team: Join optional fun virtual socials, AMAs with team members and leadership, and regular fun chats. Build a strong sense of community! - TestGorilla community groups: Join peers to build community and boost opportunities for connection, advocacy, and professional development. - Parent/Caregiver support: We provide a caregiver-friendly work environment with paid 8-16 week parental leave and tailored return-to-work approaches - Work-life balance: Our unlimited and flexible time off policy empowers you to take the time you need to recharge and maintain your well-being INTERESTED? We believe in using our own product to ensure fair and objective hiring. If this role aligns with your skills and aspirations, we invite you to complete one of our very own assessments. This will give you a firsthand experience of our platform and help us get to know you better. We look forward to hearing from you! TestGorilla is committed to building a diverse and inclusive workplace. We believe that diverse teams are stronger teams, and we encourage applications from people of all backgrounds. We understand that some candidates may experience test anxiety, and we want to assure you that accommodations are available and can be requested prior to sitting our assessments. Your request will not negatively impact your application, as we do not factor this into our review process.

Описание вакансии Business Analyst (Software Development) 📍 Location: EU or Middle East (Remote) Responsibilities: - Participate in the preparation of commercial proposals and analyze client requirements at early project stages; - Conduct workshops and interviews with clients to gather software requirements;

Мы усиливаем направление тестирования и ищем Middle Full-Stack QA в команду тестирования, который поможет нам поддерживать высокое качество продукта в условиях быстрого роста.

• Сбор и анализ требований, интервьюирование бизнес-пользователей. • Моделирование целевых процессов в 1С:ERP и 1С:WMS.

🕹 Список обязанностей: - 🕹 Требования к кандидату: Опыт работы в QА: от 5 лет. Опыт автоматизации тестирования на java от 2-х лет;

Задачи: — Анализ и документирование существующих сервисов и интеграций компании. — Сбор и формализация функциональных/нефункциональных требований, подготовка ТЗ. — Описание взаимодействия систем, API и потоков данных (SOAP/REST). — Моделирование процессов и сущностей предметной области (BPMN/UML). — Участие в проработке технических решений, архитектуры и интеграций с партнерами. — Подготовка тестовых сценариев и документации для внешних пользователей. — Анализ рисков и причин ошибок на этапе разработки. Требования: — Опыт работы системным/бизнес-аналитиком от 3 лет в IT-сфере (банки, финтех, телеком, интеграторы). — Владение BPMN и UML, умение формализовать процессы и требования. — Практический опыт описания интеграций и API: REST/SOAP, sequence diagram, XSD, JSON Schema. — Понимание принципов работы брокеров сообщений (RabbitMQ, Apache Kafka). — Опыт работы с инструментами Jira, Confluence, Miro, Figma, Enterprise Architect. — Знание жизненного цикла разработки ПО (SDLC) и подходов управления разработкой (Agile, Kanban и др.), включая опыт декомпозиции крупных задач. — Базовые навыки работы с SQL для анализа и проверки данных. Условия: — Оформление в соответствии с законодательством Узбекистана. — Офис – просторный, современный, с зонами отдыха и спортзалом. — Расширенный полис ДМС, включающий стоматологию и получение медикаментов (после испытательного срока).