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Location: Remote (Canada) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. About the role: An indispensable component of Clipboard's marketplace is its workplace customers. The Account Manager ensures the continued success of the partnership between Clipboard and its workplace partners, working to deliver an optimal experience at every level of their organizations. The job encompasses being a resource to workplaces when issues arise, liaising with building- and corporate-level contacts, and keeping abreast of a litany of important business metrics for each account.  Your week will be balanced between high-touch customer engagement and internal account strategy, with a laser focus on net revenue retention. You are an avid problem-solver, a strategic communicator, and a diligent executor who can navigate complex relationships to sharpen your business acumen. Responsibilities: - Manage & grow your portfolio: Own a book of business with accountability for "Same-Store Shift Postings" (SSSP, which measures utilization) and "Same-Store Net Revenue" (SSNR, which measures profitability). In your pursuit of driving those numbers higher, you will identify churn risks, mitigate issues, and proactively uncover opportunities for commercial expansion. - Strategic account planning: Build and maintain detailed account plans. Forecast performance accurately and provide regular insights to internal leadership regarding pipeline health and account stability. - Drive executive value: Establish trust with both clinical and non-clinical executives. Lead Quarterly Business Reviews (QBRs) and strategic meetings to demonstrate value, align on business goals, and negotiate mutually beneficial outcomes. - Operational excellence: Act as the primary point of contact for complex escalations, ensuring rapid resolution while implementing systemic solutions to prevent recurrence. - Cross-functional advocacy: Partner with Product, Legal, and Strategy Operations to represent the voice of the customer, driving product improvements and internal initiatives that optimize the client experience. Beyond the basics, what will make you successful: - Extreme ownership: The buck stops with you, no matter what anyone else did or did not do. You're self-reliant, and can get things done in the chaos that is an early-stage startup scaling quickly. - Extreme curiosity: You ask "why" 3-5 times in a row for the same problem, digging and digging and not being satisfied until you truly understand the root cause. - Scrappiness: You look for ways through problems and refuse to let obstacles derail your progress. You bring solutions instead of asking ‘what should I do?’ - Fast-paced: You thrive on moving quickly and are highly adaptable to a market that evolves quickly. Our interview process: 1. Application (where you are now!) 2. Case study 3. Interview 1 with a hiring manager 4. Interview 2 with Head of Account Management 5. Culture chat with a partner on our People Team Why a case study first? Since this role is remote and requires a high degree of autonomy, the case study helps us understand how you operate in an asynchronous environment. Specifically, we’re looking at how you interpret written context, navigate ambiguity, and identify opportunities independently. This ensures our first conversation is grounded in your actual work style rather than just a resume walkthrough. Qualifications: - Relationship management experience not required but strongly preferred - Excellent verbal and written communication skills - Willingness to try / lack of fear - Bachelor's Degree Benefits: - Do great work that matters for customers who could really use your help - Competitive pay - Unlimited PTO - Fully Remote #LI-DNI Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Remote, Worldwide Workplace: remote About Welo Life Sciences  Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications.  welolifesciences.com About the Role We are looking for experienced English into German linguists specializing in Clinical-trial, Pharmacovigilance and Regulatory document translation. Key Responsibilities Translate clinical research, regulatory and pharmacovigilance documents from English to German. Perform Machine Translation Post-Editing (MTPE) on machine-translated safety content. Perform Copy Edit (translation review) of translated/post-edited content for accuracy, tone, and consistency. Meet strict, non-extendable turnaround times on time-sensitive content. Work within the client's CAT tool environment (XTM/Phrase), also Track Changes in Microsoft Word following project-specific setup instructions. Field of Expertise Clinical Research Documents (protocols and synopses, IB, ICF, Patient Sheets, Patient Diaries) Regulatory Documents (SmPC, PIL, Labels, CTD Modules) Pharmacovigilance Documents (PSUR, DSUR, RMP, SAE and AE) Must-Have Criteria Applicant must meet at least one of the following criteria: Education A degree in Translation, Linguistics, or Language Studies (or an equivalent degree) or Recognized graduate qualification in any other field, plus a minimum of two years of full-time professional experience in translation or A minimum of five years of full-time professional experience in translation Relevant translation experience At least two years of practical translation experience, specifically with life sciences (clinical trials and pharmacovigilance) and medical documents Technical Skills Familiarity with CAT tools (XTM/Phrase), License will be provided. Familiarity with Track Changes in Microsoft Word Nice-to-Have Degree in Medicine, Biology, Biochemistry, Clinical Research, Translation, Linguistics, Philology or similar In-house industry experience at a CRO or pharmaceutical company. Before Applying Please note there will be an assessment as part of our onboarding and quality procedure, please only apply if you're willing to complete our assessment.   Please ensure your latest English CV accurately reflects your Life Sciences and Medical translation experience, including years of experience specifically in Life Sciences, the document types you’ve translated, CAT tool you've used, and relevant details also your contact information (email AND phone number).   Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global   We look forward to receiving your application!   Job Reference: #LI-JC1

Location: Philippines We are seeking an exceptionally organized, proactive, and dependable Virtual Executive Assistant (EA) & Operations Coordinator to serve as the high-level "right hand" to our Practice Leader, Pam. In this dual executive and personal support role, you will manage executive calendars, prioritize communications, coordinate team workflows, and take complete ownership of administrative projects to eliminate decision fatigue. A critical near-term priority for this position includes managing operational logistics and executing manual patient data migration as our practice transitions from Elation EMR to Dakota Health (which also serves as our primary VoIP communication platform). The ideal candidate is a resourceful, self-directed professional who anticipates needs before being asked, communicates with polish and warmth, and thrives in an autonomous functional medicine environment. Working Environment & Core Schedule Role Title: Executive Assistant – Functional Medicine Practice Specialty: Functional Medicine & Holistic Health Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 9:00 AM – 5:00 PM EST (Eastern Standard Time) Core Technology Stack: Elation EMR (Legacy), Dakota Health (New EMR & Integrated VoIP), Google Workspace / Microsoft 365, Project Management Tools Special Project Focus: Manual EMR Data Migration (Elation to Dakota Health) Top 3 Daily Responsibilities Executive & Administrative Support: Manage Pam’s calendar, prioritize inbox communications, coordinate meetings, and systematically track outstanding administrative action items through completion. Practice & Team Coordination: Facilitate daily communication across practice staff (Office Manager, Providers, and VAs), monitor delegated tasks, and manage data entry and team logistics during the Dakota Health EMR transition. Proactive Personal & Professional Support: Act as Pam's proactive remote right-hand—researching vendors, coordinating travel/purchases, handling remote errands, and solving problems independently to minimize executive workload. Core Responsibilities Calendar & Communication Ownership: Oversee complex scheduling, optimize executive daily timelines, draft correspondence, and maintain clean, organized inboxes across Gmail/Google Workspace or Outlook. EMR Data Migration & System Support: Carefully audit and manually migrate patient records, charts, and administrative data from Elation EMR over to Dakota Health , ensuring zero data loss and maintaining absolute HIPAA compliance. Team Task Oversight: Monitor cross-functional projects delegated to virtual assistants and clinic staff, acting as a "second set of eyes" to verify deadlines and quality standards. Remote Personal Assistant Duties: Research, vet, and coordinate remote vendors, manage personal/professional travel arrangements, handle procurement requests, and organize personal logistics for Pam. Document & Report Preparation: Draft clean spreadsheets, presentation materials, meeting summaries, and standardized operating procedures (SOPs). Vendor & VoIP Management: Utilize Dakota Health's integrated VoIP system to manage practice communication rules, routing, and vendor connections. Requirements Executive Assistant Experience: Proven background supporting executive leadership, practice founders, or medical directors in an EA, PA, or Operations Coordinator capacity. Healthcare & EMR Literacy: Prior experience working within a U.S. healthcare environment with hands-on familiarity navigating EMR systems ( Elation EMR and/or Dakota Health experience is a major advantage). Data Migration & Detail Focus: High accuracy and meticulous attention to detail required for auditing and manually migrating patient charts and clinical files between systems. Proactive Self-Starter Mindset: Demonstrated ability to anticipate executive needs, manage multiple priorities independently, and execute projects without constant supervision or hand-holding. English Fluency: Flawless, polished, and warm written and verbal English communication skills. HIPAA Compliance & Discretion: Strict adherence to HIPAA regulations and absolute confidentiality when handling protected health information (PHI) and executive personal data. Remote Workspace Setup: Dedicated, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed primary internet, backup power/internet solutions, and a noise-canceling headset. Preferred Qualifications Background or experience supporting a Functional Medicine , Naturopathic, or Integrative Health practice. Experience with VoIP telephony management and EMR platform transitions. Ideal Candidate Profile You are a sharp, empathetic, and exceptionally organized Virtual EA who takes pride in making life easier for the leader you support. You navigate software platforms with ease, handle confidential data with precision during EMR transitions, and operate as a trusted, proactive partner every single day.

Location: Philippines We are seeking an exceptionally articulate, tech-savvy, and proactive Virtual Front Desk & Practice Operations Specialist with elite English communication skills to serve as a high-level Virtual Assistant and Client Account Specialist. In this dynamic, hybrid role, you will split your time between direct patient engagement (50% call, scheduling, and texting volume) and practice operations support (account management for partner practices, founder assistance, and AI workflow refinement). The ideal candidate is naturally smart, highly adaptable, and comfortable jumping between phone calls on RingCentral / Quo , managing patient tickets in a centralized Work Hub, navigating Nextech EHR , and managing administrative follow-ups (faxes, prior authorizations, medical records). Perfect, polished, and accent-neutral English is mandatory, while specific EMR experience is secondary to sheer technical agility and quick-learning capability. Working Environment & Core Schedule Role Title: Virtual Front Desk & Practice Operations Specialist Status: Full-Time (40 Hours / Week) Schedule: Standard U.S. Practice Hours (Monday – Friday) Core Systems: Nextech EHR , RingCentral / Quo , Centralized Work Hub Ticket Queue, Google Workspace / Microsoft 365 Role Breakdown: 50% Front Desk / Patient Communication & Administrative Support | 30% Practice Account Management | 20% Founder Executive Support Top 3 Daily Tasks High-Touch Patient Engagement (Calls, Scheduling & Texting): Handle incoming/missed calls, book and reschedule appointments, perform text outreach, and manage delicate or escalated patient conversations with warmth and poise. Work Hub Queue Execution: Manage and resolve assigned tickets daily—processing fax requests, submitting prior authorizations, tracking medical records, and routing clinical items to practices. Account Management & Process Optimization: Conduct weekly call report reviews for partner practices, train/update AI knowledge bases ("Teach Teri"), write step-by-step SOPs, and assist practice leadership with calendar and administrative support. Core Responsibilities Patient Communication & Front Desk Operations (~50%) Execute daily outbound and inbound calls via RingCentral/Quo to return missed calls, confirm appointments, follow up on no-shows, and deliver practice messages. Book, reschedule, and optimize provider calendars within Nextech EHR or digital scheduling platforms. Manage prescription refill requests, insurance eligibility checks, and form follow-ups, routing all clinical inquiries directly to practice staff. Handle complex call scenarios, including de-escalating upset callers or answering tricky questions that require human intervention. Conduct administrative workflows: fax and email providers/pharmacies, submit prior authorizations, and request, track, and attach medical records to patient charts. Account Management & Practice Onboarding (~30%) Serve as the primary operational contact for partner clinics—managing onboarding, conducting regular check-ins, and reviewing call quality metrics. Review weekly call reports to spot trends, missed opportunities, or unaddressed patient inquiries. Update practice knowledge bases ("Teach Teri") by gathering accurate responses from clinic staff to continuously improve automated systems. Synthesize practice reports and marketing data into concise, actionable summaries for clinic leadership. Executive Support & Workflow Improvement (~20%) Support company leadership with calendar scheduling, inbox follow-ups, meeting notes, vendor coordination, and special research projects. Log manual tasks meticulously, tracking task durations and requirements to draft clear, step-by-step SOP guides. Report platform bugs and usability feedback to the product development team and test new features prior to live clinic rollouts. Requirements Elite English Communication: Native-level, flawless spoken and written English skills with a calm, warm, and highly professional tone over the phone and in writing. U.S. Healthcare Background: 2+ years of direct experience supporting a U.S. medical practice (Front Desk, Patient Coordinator, Medical Assistant, Referral Coordinator, or Practice Manager). Administrative Competency: Demonstrated experience handling core office workflows: scheduling, referrals, prior authorizations, medical records requests, insurance checks, and digital faxing. Tech Smart & Adaptable: Exceptional digital literacy; able to pick up new software, EMRs, and AI tools rapidly without needing extensive technical hand-holding. HIPAA Compliance: Comprehensive understanding of Protected Health Information (PHI) and strict adherence to HIPAA privacy protocols. Remote Workspace: Private, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a noise-canceling headset. Preferred / Nice-to-Have Qualifications Experience with specialized EMR/PM systems such as Nextech , Athenahealth, eClinicalWorks, or ModMed. Experience in Ophthalmology or other surgical/medical specialties. Experience in account management, customer success, or as an Executive Assistant / Chief of Staff at a growing healthcare company.

Location: Belgrade, Serbia; Warsaw, Poland; Madrid, Spain; Prague, Czechia; Sofia, Bulgaria; Budapest, Hungary At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. We are looking for a Site Contract& Budget (SCBM) to join our A-team (hybrid*/remote) in Europe! The SCBM is responsible for supporting the Site Contract negotiation activities. The SCBM supports the Site Contract & Budget leadership with lessons learned, experience sharing and work collaboratively with internal stakeholders to achieve timely delivery of site contract and budget execution. In this role your key tasks will include: Lead and oversee site contract and budget activities across assigned clinical studies, ensuring timely negotiation, execution, and delivery in accordance with study timelines and sponsor requirements. Develop and maintain study-specific Clinical Trial Agreement and Budget Plans (CTABPs), including contracting strategies, negotiation parameters, and escalation pathways. Coordinate and provide guidance to Site Contract & Budget Associates and other country-level resources involved in contract and budget negotiations. Serve as the primary point of contact for sponsors and internal stakeholders regarding site contracting processes, negotiation strategies, progress, and escalations. Review, adapt, and coordinate approval of master, country-specific, and sponsor-provided CTA templates, ensuring alignment with applicable local regulations, sponsor requirements, and internal procedures. Provide contractual expertise and negotiation support, including review of complex contractual issues, development of fallback language, and final quality review of negotiated site agreements. Monitor contracting milestones, maintain accurate status reporting, proactively identify risks and delays, and implement appropriate mitigation and escalation measures. Oversee site contractual documentation throughout the study lifecycle, including amendments, termination letters, and contracting activities during study maintenance and closeout. Requirements Bachelor’s Degree in Healthcare or Biological Science and minimum 3 years of experience in drug development and/or clinical research; or equivalent combination of education, training, and experience Minimum 3 years of Site Contract & Budget experience Paralegal certification preferred contract review or budget negotiation experience Knowledge of privacy legislation (GDPR and/or HIPPA) and  ICH-GCP Good computer skills with good working knowledge of a range of computer programs including word, excel and CTMS systems. Strong negotiation skills Strong written and verbal communication skills Good organizational and time management skills Attention to details Technical writing experience is a plus Experience working with cross-functional teams is a plus Ability to travel domestically and internationally as required. Ability to effectively attend and present at internal and external meetings (such as internal, Sponsor’s or Bid Defense meetings) Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-BL1

Location: United States At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. Looking to take your project management expertise to the next level? Join us as a Project Manager II (PM II) and lead the delivery of complex clinical trials that make a meaningful impact for patients worldwide. We are seeking a strategic and execution-focused leader with strong experience managing Oncology clinical trials who thrives in a fast-paced, collaborative environment. About the Role As a Project Manager II, you will lead with impact and drive global clinical trials from study start-up through final delivery. You’ll oversee cross-functional teams, ensuring studies remain on track, on budget, and compliant with GCP and regulatory requirements while serving as the primary point of contact for sponsors, vendors, and internal stakeholders. With a focus on proactive problem-solving, risk mitigation, and operational excellence, you’ll play a critical role in delivering high-quality clinical programs that exceed client expectations. Your main responsibilities will include but not limited to: Driving project success by leading cross-functional teams to deliver clinical trials on time, within scope, and on budget. Ensuring excellence and compliance by developing and executing project plans aligned with GCP, SOPs, and regulatory standards. Aligning stakeholders by serving as the primary point of contact for sponsors, vendors, and internal teams. Optimizing vendor performance through strategic selection, management, and oversight. Mitigating risks and control budgets by proactively addressing challenges, scope changes, and resource allocation. Maintaining inspection-ready documentation by leading key meetings and ensuring the Trial Master File and study records are complete. Requirements About You If you are a results-driven Project Manager II with a proven track record of leading complex clinical trials from start-up to closeout. If you thrive in fast-paced environments, excel at aligning teams and stakeholders, and take pride in delivering projects on time, on budget, and with uncompromising quality then this role is for you. To be successful, we are looking for the following traits and behaviors: Minimum Bachelor’s degree in life science, healthcare and/or business degree Minimum 6 years of relevant work experience, specifically experience in drug development and/or clinical research Minimum 1 year of project management experience, specifically as a clinical project manager Strong expertise managing the unique operational complexities associated with Oncology programs, including oversight of specialized vendors, timelines, safety considerations, and global study execution. Expert knowledge of ICH-GCP(R2), data and patient privacy practices, and applicable (local) regulatory requirements Demonstrates strong financial acumen, administrative excellence and analytical skills Experience managing all phases of the full-service clinical trial delivery lifecycle (Start-up, Maintenance, Close-out). About Allucent Our mission is to help bring new therapies to light. When you work at Allucent, that means rolling up your sleeves and applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments. If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow. Together we SHINE . Find more information about our values. Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Opportunity for remote/hybrid* working depending on location Leadership and mentoring opportunities Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Access to online soft-skills and technical training via internal platforms Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Apply now! If you are interested in this role, please apply through the button or for more information reach out to Demetria Eggleston at Demetria.eggleston@allucent.com Disclaimers: *Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-Remote #LI-TCW

Location: U.S. (Remote) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. About the Role As we have continued to expand, we want to meet the industry where it gathers. As a Field Marketer, you'll be Clipboard's face on the conference circuit in 2027. That means attending nearly every major Post Acute conference, trade show, and association event in the country. You'll work the floor, start conversations with agency owners and operators, qualify opportunities, and turn those conversations into pipeline and revenue. This is a travel role. Expect to be on the road about 80% of the time. If living out of a suitcase sounds like a burden, this isn't the right role for you. If it sounds like an adventure and a big advantage in building a sales career, read on. What You’ll Do - Represent Clipboard in person at national, regional, and state conferences, trade shows, and industry events. - Prospect aggressively before, during, and after every event: research attendee lists, book meetings ahead of time, and work the floor to start new conversations. - Run discovery with Agency Owners, Administrators, Directors of Nursing, Clinical Managers, Directors of Operations, and staffing and recruiting leaders. - Qualify opportunities and move them forward. Book next steps, convert interest into an active pipeline, and push deals toward close with the broader sales team. - Work fluently across the organization within the sales team to ensure smooth handoffs after events. - Share what you learn on the ground (customer pain points, competitor positioning, which events are worth our time) with sales, marketing, product and leadership. Who You Are - Willingness to travel about 80% of the time (roughly 40 weeks per year), including frequent overnight and multi-day trips. - You must live in a major metro area within easy reach of a major airport. - A valid driver's license and the ability to travel domestically without restriction. - Comfortable working remotely and independently between events. - Strong communication and relationship-building skills across clinical and business audiences. - Curiosity, persistence, and a bias for action. - Organization and autonomy in managing your own schedule and pipeline. Our Interview Process 1. Case Study 2. Case Study Interview 3. Background Interview 4. Culture Interview (In Person) 5. Executive Chat Because this role will primarily be in person at events, our culture round is held in person, and Clipboard covers all travel expenses. We want to see how you show up, and we want you to meet the team you'd be working with. What We Offer - Competitive base salary + uncapped commission - Insurance benefits and 401k options - Unlimited PTO and flexible holidays - Mileage reimbursement or travel stipend for field work - Remote flexibility when not in the field - Clear growth path Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Germany On behalf of HealthTech Client #3 , SD Solutions is looking for a highly skilled and motivated Sales & Business Development. This is first Company's hire outside Israel and the US. You will build the German market from zero. You will own the go-to-market plan for Germany, not just execute a plan handed to you. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: This is a hybrid, hands-on role spanning sales, customer success, marketing, and procurement strategy. The Company is looking for an entrepreneurial, self-driven builder who will: open the market through direct hospital engagement and reseller partnerships land the first customers lay the foundation for the product's growth in the region You will bring commercial curiosity, strong execution skills, and practical experience with advanced AI tools, intelligent agents, and AI-assisted development. What You Will Do: Shape and execute the go-to-market plan for Germany by identifying priority segments, target accounts, relevant use cases, and effective routes to market. Build qualified pipeline through targeted outbound prospecting, referrals, events, and partner introductions. Engage healthcare executives and operational, clinical, IT, and procurement stakeholders. Lead discovery to understand customer needs, hospital procurement cycles, and buying processes. Develop a procurement strategy for each opportunity, structuring pilots and deals to move efficiently through hospital purchasing processes. Build relationships with resellers, partners, and distributors, support their enablement, and turn joint account plans into qualified opportunities. Develop pitches, demonstrations, and business cases with the Solutions and Product teams. Advance opportunities toward commercial agreements with the Director of Sales EMEA. Drive local marketing: events, content, LinkedIn presence, and messaging tailored to the German healthcare market. Support early customer success: make sure pilots are delivered well, turn them into full contracts, and coordinate handoffs with Solutions and Customer Success. Use AI tools and intelligent agents (e.g. Claude, ChatGPT) for market research, account preparation, outreach personalization, and workflow automation. Use vibe coding tools (e.g. Lovable, Base44) to build simple demo prototypes and internal sales tools. Maintain accurate CRM records (Salesforce) and forecasts, track pipeline and commercial targets, and share market feedback with the team. Travel regularly, approximately 30–40% (up to 50%+ for candidates based outside Germany), for customer meetings Requirements: 1–3 years of B2B sales or business development experience, with evidence of generating qualified opportunities and advancing them toward commercial outcomes. Experience in healthcare, health-tech, medtech, medical devices, or clinical operations is strongly preferred but not a hard requirement. You should be able to understand operational challenges. Familiarity with hospital procurement cycles and reseller/distributor networks. A practical understanding of go-to-market strategy, customer segmentation, positioning, and market entry. Hands-on proficiency with advanced AI tools (Claude, ChatGPT, Lovable, Base44 or similar), including building or configuring intelligent agents and using vibe coding to create prototypes or automate tasks. Be ready to share concrete examples. Salesforce proficiency (primary CRM). Experience with HubSpot, LinkedIn Sales Navigator, and sales intelligence tools is a plus. Fluent German and strong business English. Strong communication and presentation skills, with the ability to build credibility with senior stakeholders and work independently in a growing startup. A hungry, creative, initiative-taking startup mindset, comfortable building from scratch with limited structure. Location: based in Germany is strongly preferred. We will consider candidates in neighboring countries (e.g. France, Switzerland) who bring strong German market connections and are willing to travel 50%+. Advantages: Sales or market development experience in Germany/DACH or wider Europe. Experience working with partners, resellers, or distributors to generate and progress business opportunities. Familiarity with German healthcare buying processes and tender regulations. Experience working with Israeli startups or international teams, and an existing network in European healthcare. About the company: An AI-driven startup focused on optimizing healthcare operations. The platform applies artificial intelligence, network science, and advanced optimization algorithms to help healthcare providers improve planning, scheduling, and operational efficiency — enabling better patient care through smarter resource management. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Remote; Remote or Boston, MA Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs. We’re a team of fiercely driven individuals committed to making healthcare more sustainable – and we’re looking for passionate people to help us get there. For more information, visit arcadia.io Why This Role Is Important to Arcadia Arcadia's Life Sciences business delivers de-identified clinical and claims data products and develops sponsored programs that support patient cohort identification, provider alerting and actioning, patient engagement, and outcomes reporting. These efforts require coordinated execution across Sales, analytics, engineering, QA/QC, and Delivery & Operations. The Project Delivery Manager, Life Sciences will organize that execution. This person will manage multiple solutioning projects from finalized sales agreement through implementation and turnover, maintaining clear plans, ownership, status, risks, issues, and decisions. The role will also provide supporting coordination for the Life Sciences feasibility queue. This is an individual-contributor role for someone who brings practical judgment, disciplined follow-through, and the interpersonal skill to create accountability without direct authority. The successful candidate will keep complex work moving without adding unnecessary process. What Success Looks Like In 3 Months •  Develop a working understanding of Arcadia's Life Sciences data products, sponsored programs, active projects, and the teams responsible for analysis, development, testing, and operations. •  Establish effective working relationships across Life Sciences Sales, analytics, engineering, QA/QC, and Delivery & Operations. •  Begin managing assigned solutioning projects through clear project plans, milestones, dependencies, responsibilities, risks, issues, decisions, and status reporting. •  Introduce consistent, practical project-management templates and working practices in Jira and Confluence without creating unnecessary administrative burden. •  Demonstrate early identification and escalation of risks that could affect project completeness or timing. •  Become familiar with the feasibility process and begin supporting queue coordination and status visibility. In 6 Months •  Independently manage multiple simultaneous Life Sciences solutioning projects from finalized sales agreement through implementation and turnover. •  Facilitate requirements discussions and ensure requirements, acceptance criteria, dependencies, decisions, and responsibilities are clearly documented. •  Maintain a reliable project cadence that keeps leaders and contributors informed of progress, upcoming decisions, risks, issues, and required actions. •  Coordinate customer and channel-partner discussions related to solutioning projects and ensure resulting requirements, decisions, and actions are captured and advanced. •  Ensure project workstreams, including analysis, technical development, testing, documentation, and implementation readiness, progress toward complete and timely delivery. •  Coordinate structured project turnover to Delivery & Operations, including required runbooks, known issues, outstanding items, and clearly assigned ownership. •  Provide supporting coordination for feasibility requests, helping maintain clear priorities, ownership, and status. In 12 Months •  Establish a consistent record of complete, on-time delivery across assigned Life Sciences projects. •  Be recognized as a reliable source of project status, ownership, dependencies, risks, issues, and upcoming decisions. •  Reduce late-stage surprises through early identification, communication, and escalation of project risks, resource constraints, and unresolved decisions. •  Establish a practical, repeatable project-execution framework across Life Sciences data products and sponsored programs. •  Improve project transition and turnover by ensuring sufficient documentation, runbooks, ownership, and implementation readiness. •  Identify recurring execution obstacles and recommend improvements that strengthen accountability, collaboration, and delivery predictability. What You'll Doing Project Planning and Execution •  Manage multiple Life Sciences solutioning projects from finalized sales agreement through implementation and turnover, with complete and on-time project delivery. •  Create and maintain clear project planning activities, milestones, dependencies, responsibilities, decisions, risks, issues, and action items. •  Organize and coordinate project activities across the Life Sciences team and supporting functions, maintaining clear ownership, prioritization, alignment, and progress across contributors. •  Establish a dependable meeting and reporting cadence appropriate to each project's complexity and customer commitments. •  Monitor progress, identify obstacles early, secure accountable owners, and escalate risks or unresolved decisions when necessary. Requirements and Stakeholder Coordination •  Facilitate requirements discussions and document agreed business and technical documentation, acceptance criteria, assumptions, and decisions. •  Build alignment across participating teams on priorities, responsibilities, dependencies, timelines, and execution approach. •  Facilitate customer and channel-partner discussions related to in-flight solutioning projects, ensuring requirements, decisions, action items, and next steps are clearly documented and communicated. •  Prepare concise status reporting for internal leaders and, when appropriate, customers and channel partners. •  Maintain project documentation in Jira and Confluence so current plans, decisions, and ownership are accessible to the people doing the work. Implementation Readiness and Operations Turnover •  Ensure all project workstreams, including requirements, analysis, technical development, testing, documentation, and implementation readiness, are appropriately planned, prioritized, and completed on time. •  Coordinate readiness reviews and confirm that agreed QA/QC activities, acceptance criteria, dependencies, and outstanding issues are understood before implementation. •  Coordinate the transition of completed projects to Delivery & Operations, ensuring required runbooks, known issues, outstanding items, and ownership are clearly documented. •  Facilitate project retrospectives and turn recurring lessons into practical improvements for future projects. Feasibility Support •  Support coordination of the Life Sciences feasibility queue, facilitating prioritization of new Sales demand against existing activities and commitments across the Life Sciences team. •  Maintain visibility into feasibility-request status, ownership, dependencies, and expected completion. Tools and Working Environment •  Project workflow and documentation: Jira and Confluence •  Project management best practices: project plans, RACI models, milestone and dependency tracking, risk and issue management, decision records, action tracking, and status reporting •  Data environment familiarity: healthcare data schemas, claims and clinical data, data pipelines, QA/QC practices, and software development lifecycle concepts •  Collaboration: remote, cross-functional teams supporting data products, analytics, software development, and customer delivery What You'll Bring Education •  Completion of a postsecondary degree, certificate, apprenticeship, or comparable structured educational program. Experience •  Five or more years of practical experience managing healthcare data, technology, analytics, implementation, or similarly complex cross-functional projects. •  Demonstrated success managing multiple concurrent projects through complete and timely delivery. •  Experience coordinating technical and nontechnical contributors without direct reporting authority. •  Hands-on experience with Jira and Confluence for planning, documentation, action tracking, and status reporting. •  Experience facilitating requirements discussions and maintaining clear project documentation, including responsibilities, dependencies, risks, issues, decisions, and acceptance criteria. •  General understanding of healthcare data structures, data pipelines, QA/QC, and software development lifecycle practices. Coding experience is not required. Skills •  Practical judgment and a straightforward working style focused on completing the work rather than adding process for its own sake. •  Strong organizational skills, attention to detail, and disciplined follow-through across multiple projects and competing priorities. •  Ability to create clarity, alignment, and accountability across teams without relying on formal authority. •  Clear written and verbal communication, including concise status reporting and appropriate escalation of risks and issues. •  Strong facilitation skills and the confidence to guide discussions toward decisions, owners, and next steps. •  Comfort working through ambiguity while maintaining momentum and identifying where leadership decisions are required. •  A collaborative approach and sound interpersonal judgment when working with internal teams, customers, and channel partners. Would Love For You To Have •  Experience managing projects involving healthcare claims, EHR, clinical, or other real-world data. •  Experience working for a healthcare data vendor, healthcare technology company, analytics organization, or life sciences company. •  Familiarity with projects involving patient cohort identification, provider alerting and actioning, dashboards, patient engagement, or outcomes reporting. •  Experience coordinating data-pipeline, analytics, or software-development work through testing and implementation readiness. •  Familiarity with Snowflake, AWS, SQL, or modern data-platform concepts sufficient to follow technical discussions; hands-on coding is not required. •  Project-management or Agile training or certification. Practical experience and judgment are more important than a specific certification. What You'll Get •  A central role in helping Arcadia's Life Sciences team deliver complex data and technology projects with greater clarity and predictability. •  Direct exposure to Life Sciences leadership team, analytics and engineering teams. •  Opportunities to work on programs that connect real-world data, provider workflows, and life sciences research and engagement. •  A flexible, fully remote work environment with the autonomy to establish practical ways of working. •  The opportunity to help shape program practices as Arcadia's Life Sciences business grows •  The opportunity to use advanced AI and agentic workflow capabilities to improve program planning, coordination, documentation, and execution •  Membership in Arcadia's talented, purpose-driven community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: Warsaw, Poland On behalf of FinTech Client #3 , SD Solutions is looking for a talented Backend Engineer This position offers a unique opportunity to work at the intersection of technology, compliance, and data. As a Senior BE Engineer , you will take ownership of ensuring the integrity of critical processes - such as Compliance Control, Due Diligence, Legal Automation, and more. You will be responsible for the full lifecycle of these systems, driving both architectural modernization and day-to-day stability. Your work will range from designing new automated capabilities to rigorously refactoring existing flows, deep-diving into complex logic to optimize alerts, and ensuring our production environment remains robust at scale. We are looking for someone who enjoys diversity, wants to understand the "business behind the code," and is eager to replace manual operations with sophisticated, event-driven automation. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Design & Build : Lead the design and implementation of backend systems and scalable microservices that ensure regulatory compliance and legal process automation (e.g., IVV, Due Diligence). Data Integrity & Scale : Work with large datasets and oversee complex data pipelines, ensuring absolute data integrity across critical financial systems. Drive Modernization : Lead engineering modernization efforts, including significant refactoring of legacy code and migration to a modern, distributed architecture to improve system resilience. Automation & Integration : Replace manual operations with event-driven automation (Kafka) and maintain robust integrations with third-party providers (Verdata, Salesforce, and more) to support business scale. Cross-Functional Collaboration : Collaborate closely with Legal, Compliance, and engineering teams to translate complex regulatory requirements into accurate, high-quality technical solutions. Requirements: 5+ years of experience in Software Development (Backend focused). Strong proficiency in Java or Kotlin in production environments. System Design : Experience in building scalable APIs, working with microservices, and understanding distributed systems. Experience with AWS and cloud-based infrastructure. Ownership Mindset : We don’t just resolve tickets; we look at the bigger picture, understand the business logic, and take responsibility for the quality of our delivery. Excellent problem-solving and system design skills. B.Sc. in Computer Science or equivalent practical experience. Fluent in English, both written and spoken. Advantages: Strong proficiency in SQL and experience working with relational databases . Python. Experience with Snowflake, Spark, or DBT . Experience with Event-Driven Architecture and Kafka . Background in Fintech , Banking , or regulatory environments . Experience with AI development tools like Cursor and Claude Code . About the company: A fintech company that builds point-of-sale financing and consumer credit products for everyday service businesses. Their solution is deployed at thousands of service locations — including auto service centers, dental offices, optical clinics, and veterinary practices — and is managed through a no-fee mobile credit card. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: El Salvador; Colombia; Nicaragua; Honduras; Guatemala; Dominican Republic We are seeking an experienced Virtual Referral & Prior Authorization Coordinator to join a growing Primary Care and Family Medicine practice in the US. This role requires recent, hands-on experience using eClinicalWorks (eCW) to seamlessly integrate into established workflows. You will take full ownership of processing patient referrals and insurance prior authorizations from start to finish. As you become proficient in these core responsibilities, the role will expand to include patient scheduling, phone management, and general administrative front-desk support. Work Schedule: Monday through Friday, 8:00 AM – 5:00 PM CST. RESPONSIBILITIES Referral Coordination (Primary): Prepare and submit referrals in eClinicalWorks (eCW), verify patient and insurance details, attach necessary clinical documentation, follow up with specialist offices, and track each referral to completion. Prior Authorizations (Primary): Verify authorization requirements, submit requests through insurance payor portals, gather supporting clinical records, track deadlines, escalate claim denials, and keep providers and patients informed. Administrative & Reception Support (Secondary): Handle inbound and outbound calls via Weave, schedule patient appointments, process intake and registration, update demographics, verify insurance coverage, and manage follow-up messages. Requirements eClinicalWorks (eCW): Recent, hands-on experience using eCW in a US-based medical practice (mandatory). Referrals & Prior Auths: Proven experience managing full-cycle referrals and insurance prior authorizations independently. Bilingual Skills: Fully bilingual in English and Spanish with clear, professional spoken English. US Healthcare Experience: Direct experience working with US medical practices, ideally in Primary Care or Family Medicine. Adaptability: Willingness to expand responsibilities into phone management, patient scheduling, and front-desk reception duties. Compliance: Solid understanding of medical terminology, insurance communication, and strict HIPAA guidelines. NICE TO HAVES Experience using Weave VoIP phone systems. High-volume referral and prior authorization handling. Background in insurance benefits verification and front-desk patient reception.

Location: United States About the Role Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking an experienced Inpatient Medical Coding Specialist with an active CCS or CIC credential to contribute to a project focused on improving the accuracy and clinical understanding of advanced AI systems. You will review and annotate inpatient medical records, assign and validate ICD-10-CM and ICD-10-PCS codes, determine principal and secondary diagnoses, and verify MS-DRG assignments. You will apply official inpatient coding guidelines, identify documentation gaps, and provide expert feedback on complex coding cases. The ideal candidate has hands-on inpatient coding experience, strong knowledge of UHDDS, POA indicators, CC/MCC classification, and current coding standards, and exceptional attention to detail. Prior AI experience is not required. SENIORITY: Experienced / Specialist LANGUAGE: Strong written and verbal English LOCATION: Remote — United States Key Responsibilities Annotate and review inpatient medical records, including admission notes, progress notes, operative reports, consultations, laboratory and imaging results, and discharge summaries. Assign accurate ICD-10-CM and ICD-10-PCS codes based on clinical documentation and applicable coding guidelines. Identify principal and secondary diagnoses and sequence codes according to official inpatient coding conventions. Assign Present on Admission (POA) indicators and validate MS-DRG assignments, including the identification of Complications or Comorbidities (CCs) and Major Complications or Comorbidities (MCCs). Apply UHDDS definitions, ICD-10-CM/PCS Official Guidelines for Coding and Reporting, and relevant AHA Coding Clinic guidance. Identify hospital-acquired conditions (HACs), patient safety indicators, and documentation inconsistencies where applicable. Collaborate with project stakeholders to clarify coding requirements, resolve documentation ambiguities, and maintain data integrity. Provide structured feedback on coding guidelines, complex cases, and recurring errors to support workflow improvements and AI model training. Ensure all coding annotations are accurate, complete, consistent, and aligned with current coding standards. Requirements Active AHIMA Certified Coding Specialist (CCS) or AAPC Certified Inpatient Coder (CIC) credential. Hands-on experience with inpatient medical coding. Strong knowledge of ICD-10-CM, ICD-10-PCS, and MS-DRG methodology. Understanding of principal diagnosis selection, secondary diagnosis reporting, code sequencing, POA indicators, CC/MCC classification, and applicable inpatient coding guidelines. Experience reviewing clinical documentation and resolving complex coding challenges. Strong written and verbal communication skills. Excellent attention to detail and the ability to apply coding rules consistently. Access to current ICD-10-CM/PCS code sets, official coding guidelines, and appropriate MS-DRG grouper tools.

Location: Netherlands; Germany; Sweden; Switzerland; New Zealand; Spain About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Subject Matter Experts (SMEs)in psychology, social work, counseling, qualitative research, human-computer interaction (HCI), communication, conflict resolution, coaching, and related advisory fields to support AI conversation evaluation research. You will review conversations between people and AI models, assess whether sufficient context was gathered before recommendations were made, identify missed opportunities for clarification, and provide structured feedback to improve conversational quality. The ideal candidate has at least 3–5 years of relevant professional experience, strong analytical skills, and the ability to distinguish information that could materially change a recommendation from details that are less relevant. Key Responsibilities Review AI conversations involving real-world interpersonal situations and everyday decision-making. Identify missing context and recommend relevant follow-up questions that could improve the quality of AI responses. Evaluate whether gathering additional information would materially change an AI-generated recommendation. Distinguish between load-bearing information that affects a decision and non-essential or merely descriptive details. Conduct qualitative reviews and document findings using structured evaluation guidelines. Assess whether conversations adequately consider relevant personal, psychological, social, financial, practical, and organizational factors. Identify missed opportunities for clarification, deeper understanding, and information gathering. Review conversations involving relationships, work, education, family, wellbeing, planning, and resource constraints. Collaborate with research teams to ensure consistent, evidence-based assessments. Maintain high standards of accuracy, clarity, and consistency while meeting project deadlines. Requirements Candidates must have at least 3–5 years of relevant direct professional experience in one or more of the following domains: 1. Licensed Social Work Master's degree in Social Work (MSW) or an equivalent graduate-level qualification. LCSW, LICSW, LMSW, or an equivalent applicable social work license or credential. Experience in client assessment, case review, interviewing, counseling, or related social-work practice. 2. Counseling, Therapy, or Psychology Master's degree in a relevant discipline with an LMFT, LPC, LCPC, or equivalent counseling or therapy license or credential; or PhD or PsyD in Clinical, Counseling, Social, or Industrial-Organizational Psychology. Relevant experience in counseling, therapy, psychological assessment, interviewing, case review, or other client-facing professional work. 3. Qualitative Research, HCI, or Communication MA, PhD, or equivalent advanced expertise in Human-Computer Interaction, Communication, Anthropology, Sociology, Qualitative Research, or a closely related discipline. Experience conducting qualitative research, interviews, user research, conversation analysis, thematic analysis, or qualitative coding. Ability to analyze conversations systematically and identify missing context, communication patterns, and opportunities for clarification. 4. Mediation, Coaching, Student Services, Organizational Consulting, or Related Advisory Fields Relevant professional qualification, credential, or demonstrated subject-matter expertise. At least 5 years of direct advisory or client-facing experience for candidates qualifying through this pathway. Experience in coaching, mediation, student advising, organizational consulting, or comparable professional work. Demonstrated ability to gather context, understand individual or organizational needs, and provide informed recommendations.

Location: United States; Saudi Arabia; Canada; United Kingdom; Australia; Ireland About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Subject Matter Experts (SMEs)in psychology, social work, counseling, qualitative research, human-computer interaction (HCI), communication, conflict resolution, coaching, and related advisory fields to support AI conversation evaluation research. You will review conversations between people and AI models, assess whether sufficient context was gathered before recommendations were made, identify missed opportunities for clarification, and provide structured feedback to improve conversational quality. The ideal candidate has at least 3–5 years of relevant professional experience, strong analytical skills, and the ability to distinguish information that could materially change a recommendation from details that are less relevant. Key Responsibilities Review AI conversations involving real-world interpersonal situations and everyday decision-making. Identify missing context and recommend relevant follow-up questions that could improve the quality of AI responses. Evaluate whether gathering additional information would materially change an AI-generated recommendation. Distinguish between load-bearing information that affects a decision and non-essential or merely descriptive details. Conduct qualitative reviews and document findings using structured evaluation guidelines. Assess whether conversations adequately consider relevant personal, psychological, social, financial, practical, and organizational factors. Identify missed opportunities for clarification, deeper understanding, and information gathering. Review conversations involving relationships, work, education, family, wellbeing, planning, and resource constraints. Collaborate with research teams to ensure consistent, evidence-based assessments. Maintain high standards of accuracy, clarity, and consistency while meeting project deadlines. Requirements Candidates must have at least 3–5 years of relevant direct professional experience in one or more of the following domains: 1. Licensed Social Work Master's degree in Social Work (MSW) or an equivalent graduate-level qualification. LCSW, LICSW, LMSW, or an equivalent applicable social work license or credential. Experience in client assessment, case review, interviewing, counseling, or related social-work practice. 2. Counseling, Therapy, or Psychology Master's degree in a relevant discipline with an LMFT, LPC, LCPC, or equivalent counseling or therapy license or credential; or PhD or PsyD in Clinical, Counseling, Social, or Industrial-Organizational Psychology. Relevant experience in counseling, therapy, psychological assessment, interviewing, case review, or other client-facing professional work. 3. Qualitative Research, HCI, or Communication MA, PhD, or equivalent advanced expertise in Human-Computer Interaction, Communication, Anthropology, Sociology, Qualitative Research, or a closely related discipline. Experience conducting qualitative research, interviews, user research, conversation analysis, thematic analysis, or qualitative coding. Ability to analyze conversations systematically and identify missing context, communication patterns, and opportunities for clarification. 4. Mediation, Coaching, Student Services, Organizational Consulting, or Related Advisory Fields Relevant professional qualification, credential, or demonstrated subject-matter expertise. At least 5 years of direct advisory or client-facing experience for candidates qualifying through this pathway. Experience in coaching, mediation, student advising, organizational consulting, or comparable professional work. Demonstrated ability to gather context, understand individual or organizational needs, and provide informed recommendations.

Location: Serbia; Croatia; Greece; Malaysia; Morocco; South Africa About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Subject Matter Experts (SMEs) from psychology, social work, counseling, qualitative research, human-computer interaction (HCI), communication, conflict resolution, coaching, and related advisory fields to support AI conversation evaluation research. You will review conversations between people and AI models, assess whether the AI gathered sufficient context before making recommendations, identify missed opportunities for clarification, and provide structured feedback to improve conversational quality. The ideal candidate has at least 3–5 years of relevant professional experience, strong analytical and interviewing skills, and the ability to distinguish essential, decision-changing information from details that are less relevant to a recommendation. Key Responsibilities Review AI conversations involving interpersonal relationships, workplace situations, education, family matters, everyday planning, wellbeing, and other real-world decisions. Evaluate whether the AI gathered sufficient context before providing advice, recommendations, or proposed solutions. Identify missing information and suggest relevant follow-up questions that could improve the quality of the AI's response. Assess whether additional context would materially change the recommendation or decision. Distinguish between load-bearing information that could change the outcome and non-essential or merely descriptive details. Conduct qualitative reviews using structured evaluation guidelines and document findings consistently. Identify missed opportunities for clarification, contextual understanding, and information gathering. Consider relevant personal, psychological, social, financial, practical, and organizational factors when evaluating conversations. Collaborate with research teams to maintain consistent evaluation standards and high-quality assessments. Complete assigned tasks accurately within the required project timelines. Requirements Candidates must have at least 3–5 years of direct professional experience in one or more of the following domains. 1. Licensed Social Work Master's degree in Social Work (MSW) or an equivalent graduate-level qualification. LCSW, LICSW, LMSW, or an equivalent applicable social work credential or license. Experience in client assessment, case review, interviewing, counseling, or related social-work practice. 2. Counseling, Therapy, or Psychology Master's degree in a relevant discipline with an LMFT, LPC, LCPC, or equivalent counseling or therapy credential; or PhD or PsyD in Clinical, Counseling, Social, or Industrial-Organizational Psychology. Relevant experience in counseling, therapy, psychological assessment, interviewing, case review, or other client-facing professional work. 3. Qualitative Research, HCI, or Communication MA, PhD, or equivalent advanced expertise in Human-Computer Interaction, Communication, Anthropology, Sociology, Qualitative Research, or a closely related discipline. Experience conducting qualitative research, interviews, user research, conversation analysis, thematic analysis, qualitative coding, or similar research activities. Ability to analyze conversations systematically and identify missing context or patterns in human communication. 4. Mediation, Coaching, Student Services, Organizational Consulting, or Related Advisory Fields Relevant professional qualification, credential, or demonstrated subject-matter expertise. At least 5 years of direct advisory or client-facing experience for candidates qualifying through this pathway. Experience in coaching, mediation, student advising, organizational consulting, or comparable professional work. Demonstrated ability to gather context, understand individual or organizational needs, and provide informed recommendations.

Location: Brazil; Mexico; Argentina; Colombia; Poland; Romania About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Subject Matter Experts (SMEs) from psychology, social work, counseling, qualitative research, human-computer interaction (HCI), communication, conflict resolution, coaching, and related advisory fields to support AI conversation evaluation research. You will review conversations between people and AI models, assess whether the AI gathered sufficient context before making recommendations, identify missed opportunities for clarification, and provide structured feedback to improve conversational quality. The ideal candidate has at least 3–5 years of relevant professional experience, strong analytical and interviewing skills, and the ability to distinguish essential, decision-changing information from details that are less relevant to a recommendation. Key Responsibilities Review AI conversations involving interpersonal relationships, workplace situations, education, family matters, everyday planning, wellbeing, and other real-world decisions. Evaluate whether the AI gathered sufficient context before providing advice, recommendations, or proposed solutions. Identify missing information and suggest relevant follow-up questions that could improve the quality of the AI's response. Assess whether additional context would materially change the recommendation or decision. Distinguish between load-bearing information that could change the outcome and non-essential or merely descriptive details. Conduct qualitative reviews using structured evaluation guidelines and document findings consistently. Identify missed opportunities for clarification, contextual understanding, and information gathering. Consider relevant personal, psychological, social, financial, practical, and organizational factors when evaluating conversations. Collaborate with research teams to maintain consistent evaluation standards and high-quality assessments. Complete assigned tasks accurately within the required project timelines. Requirements Candidates must have at least 3–5 years of direct professional experience in one or more of the following domains. 1. Licensed Social Work Master's degree in Social Work (MSW) or an equivalent graduate-level qualification. LCSW, LICSW, LMSW, or an equivalent applicable social work credential or license. Experience in client assessment, case review, interviewing, counseling, or related social-work practice. 2. Counseling, Therapy, or Psychology Master's degree in a relevant discipline with an LMFT, LPC, LCPC, or equivalent counseling or therapy credential; or PhD or PsyD in Clinical, Counseling, Social, or Industrial-Organizational Psychology. Relevant experience in counseling, therapy, psychological assessment, interviewing, case review, or other client-facing professional work. 3. Qualitative Research, HCI, or Communication MA, PhD, or equivalent advanced expertise in Human-Computer Interaction, Communication, Anthropology, Sociology, Qualitative Research, or a closely related discipline. Experience conducting qualitative research, interviews, user research, conversation analysis, thematic analysis, qualitative coding, or similar research activities. Ability to analyze conversations systematically and identify missing context or patterns in human communication. 4. Mediation, Coaching, Student Services, Organizational Consulting, or Related Advisory Fields Relevant professional qualification, credential, or demonstrated subject-matter expertise. At least 5 years of direct advisory or client-facing experience for candidates qualifying through this pathway. Experience in coaching, mediation, student advising, organizational consulting, or comparable professional work. Demonstrated ability to gather context, understand individual or organizational needs, and provide informed recommendations.

Location: Anywhere in Belgium Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🤹 OPERATIONS AT ALAN Behind Alan's performance lies an Operations team that is anything but back-office. At Alan, Ops is a strategic function: we define the vision, build the systems, and own the outcomes that make our insurance and healthcare products work at scale. As a Ops & Product Builder, you will own some of the most critical and ambiguous challenges in the company. You will shape strategy, drive cross-functional alignment, and build solutions with lasting impact on Alan's P&L and member experience. You’ll be joining 80+ talented, committed, passionate Ops team members working globally on all our services. You’ll be among the team mates structuring this community. Our health services in Belgium is where you can make a difference - In Belgium, our ambition is to build the most integrated care journey in the country. Prevention, care and insurance should work as one, so that every member has a health partner before they get sick, not just after. - We particularly you start by bringing the full ecosystem of our health services to life for our Belgian customers ⭐️ THE CHALLENGE We are looking for entrepreneurs in the mindset with a strong operational background to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare, and deeply re-engineer the experience we offer to our members . We move fast and are proud to tackle big problems! One of our core value is ownership : we expect you to tackle Alan's problems from end to end with a long-term focus, acting on the behalf of the entire Company, never saying “it’s not my job” and being accountable for your actions. Specifically here: Belgian healthcare is built to react. You get sick, then you get care. Prevention is the exception, and people are left to find their way between GPs, specialists, mutualities and insurers. In France, we’ve shown it can work differently. Mo, our AI medical assistant, answers health questions 24/7. The Shop delivers health products at zero out-of-pocket. Alan Precision makes advanced prevention accessible through blood tests and health plans. Occupational health brings prevention into working life. It all lives in one app. Now we’re building it in Belgium, and you’re the one who makes it happen. Here are some examples of missions that you could lead: - Launch Mo in Belgium Bring our AI medical assistant to Belgium in French and Dutch, with Belgian doctors shaping its answers and taking over when a human is needed. - Advanced prevention for everyone: Generalise advanced blood tests paired with AI health plans into a service every member can easily access. That means building the network of clinical labs, pharmacies and care providers behind Alan Precision. - Prevention programmes for unmet health needs: Spot the gaps in today’s care (weight loss, sleep, women’s health etc) and turn them, with health professionals and product teams, into programmes members love. - A health partner for every workplace: Reinvent occupational health and Health At Work, a channel that reaches a huge share of Belgian workers but struggle to deliver the right impact on prevention. Design the model and take it from idea to launch. This is a 0-to-1 role. You’ll have the autonomy of a founder and the backing of a €800M+ ARR company. What you build will change how hundreds of thousands of people in Belgium look after their health. ⭐️ IF YOU HAVE SOME OF THE FOLLOWING, YOU MAY BE A GREAT FIT ⭐️ - 6+ years in operations, product or entrepreneurship, ideally including launching new services - Fluent in English and French or Dutch (both is a strong plus) - You have a high level of structure and strong analytical skills (including Sql fluency for data analysis) - You’ve taken a product or service from zero to scale and owned high-ambiguity, high-impact initiatives - You set clear vision and roadmaps, lead product reviews and drive make-or-buy decisions - You build and run key partnerships autonomously (providers, pharmacies, labs, health-tech) - You’re strong on AI and automation - You’re a strong mentor who makes the people around you better - You know, or will quickly learn, how Belgian healthcare works: mutualities, practitioners, reimbursement, regulation For this role we are looking to hire within the D–F level range, based in Brussels. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you’re excited about this opportunity but don’t check every box, we’d love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We’ll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: Colombia; Nicaragua; Honduras; Ecuador; El Salvador; Guatemala We are seeking a proactive and skilled Remote Front Desk Medical Assistant to support our client's fast-paced Medical practice. The ideal candidate has strong hands-on experience in U.S. healthcare administration, excelling at front desk operations, patient scheduling, insurance verification, and obtaining prior authorizations to keep daily clinical workflows running smoothly. Key Responsibilities Manage high-volume inbound and outbound patient calls for appointment scheduling, follow-ups, and general practice inquiries. Perform real-time insurance verification to confirm coverage, eligibility, co-pays, deductibles, and out-of-pocket costs across Medicare, Medicaid, and commercial payers. Process, submit, and track prior authorization requests for procedures, diagnostic tests, medications, and specialist referrals. Navigate and update Electronic Medical Record (EMR) systems accurately with patient demographics, chart notes, and administrative data. Coordinate patient intake by collecting registration details, medical history forms, and required consent documentation prior to visits. Communicate directly with insurance representatives, pharmacies, and referring provider offices to resolve coverage delays or clinical inquiries. Handle appointment rescheduling, cancellations, and no-show follow-ups to maintain an optimized clinic schedule. Requirements Minimum of 2 years of experience in a U.S. healthcare practice in a patient-facing administrative or virtual front desk role. Proven proficiency navigating standard EMR platforms, specifically AthenaHealth, eClinicalWorks, or NextGen. Bilingual in English and Spanish with excellent written and verbal communication skills. Strong working knowledge of U.S. health insurance verification, payer portals, and prior authorization workflows. Exceptional organizational ability, sharp attention to detail, and a self-motivated mindset to work independently in a fully remote environment. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, with U.S Time zones.