Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. Collaborative work management is a $14B category growing at 15% a year, and the competitive set is consolidating fast. Wrike is hiring a Senior Manager, Competitive Intelligence & Positioning to own our company wide competitive program end to end, connecting what's happening in the market to how our GTM teams win deals because of it.
You'll build the single source of competitive truth our field relies on daily, sharpen the "Why Wrike Over Them" narrative for the core platform, and turn competitive analysis into deal level plays that move win rates against our primary competitors.
This is not a research only role. You'll be equally comfortable writing an executive brief for our CEO, building a battlecard, and coaching an AE through a live competitive situation the same afternoon.
This is a senior individual contributor role. You won't have direct reports. You'll have a mandate, executive air cover, and the responsibility to influence Sales, Product, Enablement, and Analyst Relations without direct authority.
Your Impact:
The Competitive Program: Build, scale, and maintain a high adoption single source of truth: battlecards, competitor teardowns, and playbooks, with a clear tiering framework that decides which competitors get which depth of coverage. Success is measured by whether the field uses it, not whether it exists.
Core positioning and differentiation: Craft and evolve Wrike's positioning and value messaging framework across target verticals and buyer personas: before and after scenarios, the capabilities buyers must have to get there, our defensible differentiators, and the metrics and proof points that make the claims verifiable. Keep it the single source of truth across Sales, CS, and campaigns, not a parallel doc that competes with what the field already uses.
Deal-Level Wins: Partner with Sales and Revenue Enablement to translate intelligence into tactical plays (trap setting discovery questions, objection handling, displacement plays) and join high stakes competitive evaluations and churn risk calls directly when your expertise can tip the outcome.
The win/loss program. Design and operate win/loss across segments, instrumented via [Salesforce/Clari/Clozd,Klu], with quarterly readouts and recommendations that reach Product and GTM leadership.
Competitive pricing and packaging intelligence. Track and analyze competitor pricing models, packaging shifts, and discounting behavior, and equip Sales to navigate them in negotiation.
Quantified value. Build the business-case layer that makes our differentiation defensible in enterprise deals — ROI models, TCO comparisons, and value realization frameworks Sales can put in front of an economic buyer.
Executive Intel cadence: Establish a recurring intel cadence for GTM and product leadership, analyzing market movements, pricing/packaging shifts, product launches, M&A activity, and analyst coverage.
Analyst and review site influence. Partner with AR on Gartner, Forrester, and IDC submissions, RFIs and RFPs, evaluation criteria, and review site strategy (G2, TrustRadius) so Wrike's differentiators are accurately represented where buyers actually look.
An AI native operating model. Build and optimize AI-powered workflows that scale how intelligence is gathered, synthesized, and distributed — competitor tracking, win/loss sentiment mining from deal notes, teardown analysis, and competitive RFP response.
How You'll Drive Business Value:
You'll own and report on:
Win rate against named primary competitors
Competitive displacement, meaning deals won where an incumbent competitor was in seat
Deal velocity and influenced ACV in competitive opportunities
Field adoption of competitive assets, measured rather than assumed
Your Qualifications:
7+ years in competitive intelligence, product marketing, or strategic GTM in B2B SaaS, with demonstrated success building competitive programs and enablement assets that measurably moved win rates and deal velocity.
Proven ownership of strategic functional initiatives end to end. You set the priorities, you're accountable for the outcomes, and you've done it without a team underneath you.
Demonstrated ability to influence and align senior stakeholders across Sales, Product, Enablement, and Executive Leadership without direct authority.
Exceptional written and verbal communication. You can hold a room of executives and a room of AEs on the same day, and adjust the altitude without losing the point.
Standout Qualities:
Familiarity with enterprise value selling methodologies (Force Management's Command of the Message, MEDDICC/MEDDPICC, Challenger, or similar) and a track record of translating them into messaging, discovery guides, and competitive plays reps will actually use.
Experience in work management, collaboration, knowledge management, or adjacent enterprise SaaS categories.
Hands on with CI and revenue tooling: [Klue, Clozd, Clari, Salesforce, Gemi, Claude, etc ].
Direct experience contributing to major industry research: Gartner Magic Quadrant, Forrester Wave, or equivalent.
Comfort with pricing intelligence, packaging analysis, and contract negotiation dynamics.
Financial literacy. You can pull an insight out of a company's annual filings.
Our Work Style:
You'll report into Product Marketing Management and partner closely with Product Management, Revenue Enablement, Sales, and Executive Leadership as the resident expert on competitive dynamics: strategic advisor to leadership, trusted tactical partner to the field.
We're a collaborative, fast moving team that values transparency, continuous learning, and swift execution. We run on Wrike, so you'll use the product you're positioning every day, which turns out to be one of the better competitive research methods available.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
seniorPrague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Location: Warsaw, Poland
[EN]
We are looking for an experienced Level Artist to join our art team. As a Level Artist, you will have the opportunity to shape immersive and visually captivating game environments. Your role will involve closely following references, and art direction to create levels that align with the game’s atmosphere, story, and style. Having a keen eye for detail and the ability to work independently, you will take the initiative to create a visually appealing world. Your creative input and artistic expertise will contribute to the overall visual excellence of the games.
Responsibilities:
Compose and dress environments to support gameplay readability, player navigation, and visual storytelling
Maintain visual quality and consistency of levels according to the project's quality bar and art direction
Gather and organize reference materials for environment assets
Follow studio pipelines, naming conventions, and asset management guidelines
Assemble and modify modular environment assets to build architectural and environmental spaces
Prepare visual breakdowns, reference boards, and asset lists when required
Act as production and artistic support for the Lead Level Artist
Integrate environment assets and textures into the level
Optimize levels for performance in collaboration with Tech Art and Design (draw calls, LODs, streaming)
Set up asset properties related to visuals and performance (LODs, collisions, materials)
Support bug fixing and visual polish throughout production and testing
Verify level quality in engine and make necessary improvements
[PL] Opis stanowiska
Poszukujemy doświadczonego Artysty Lokacji, który dołączy do naszego zespołu. Na tym stanowisku będziesz mieć okazję współtworzyć immersyjne i urzekające wizualnie środowiska gry. Twoja rola będzie polegać na ścisłej pracy z materiałami referencyjnymi oraz kierownictwem artystycznym, aby tworzyć poziomy spójne z atmosferą, fabułą i stylem gry. Szukamy osoby z dużym zmysłem estetycznym i umiejętnością samodzielnej pracy, która wykaże się inicjatywą w kreowaniu atrakcyjnego wizualnie świata. Twój wkład kreatywny i doświadczenie artystyczne wpłyną na najwyższą jakość wizualną naszych produkcji.
Obowiązki:
Komponowanie i aranżowanie przestrzeni w celu zapewnienia czytelności rozgrywki, intuicyjnej nawigacji gracza oraz opowiadania historii poprzez otoczenie
Utrzymywanie jakości wizualnej i spójności poziomów zgodnie z założeniami projektu i kierunkiem artystycznym
Zbieranie i organizowanie materiałów referencyjnych dla elementów otoczenia
Przestrzeganie wewnętrznych procesów produkcyjnych, zasad nazewnictwa plików oraz wytycznych dotyczących zarządzania zasobami
Składanie i modyfikowanie modułowych elementów otoczenia w celu budowania przestrzeni architektonicznych i krajobrazowych
Przygotowywanie zestawień wizualnych, tablic referencyjnych oraz list potrzebnych obiektów w razie potrzeby
Implementacja elementów środowiskowych i tekstur bezpośrednio na poziomach gry
Optymalizacja poziomów pod kątem wydajności we współpracy z działem grafiki technicznej i projektowej (wywołania rysowania, poziomy szczegółowości, strumieniowanie danych)
Konfiguracja właściwości obiektów związanych z wyglądem i wydajnością (poziomy szczegółowości, kolizje, materiały)
Pomoc w usuwaniu błędów i dopracowywaniu warstwy wizualnej na etapie produkcji i testów
Weryfikacja jakości poziomów bezpośrednio w silniku i wprowadzanie niezbędnych poprawek
Requirements
Understanding of architectural and natural environment composition, scale, and structure
Knowledge of gameplay readability, player navigation, and visual guidance principles
Experience optimizing levels for real-time engines (LOD, draw calls, streaming,etc.)
Strong modeling skills for modular environment assets
Experience with Maya and/or Blender
Experience with material blending and vertex painting systems
Proficiency in Unreal Engine or similar real-time engines
Experience with Substance Painter/Designer
Understanding of physically based rendering (PBR) workflows and material standards
Strong eye for detail and consistency with the project’s art style
Ability to collaborate effectively in a multidisciplinary team
Nice to have:
Knowledge of material optimization techniques for real-time engines
Basic understanding of lighting principles and experience adjusting lighting in real-time engines
Experience with procedural tools such as Houdini is a plus
Experience working on shipped titles
[PL] Wymagania minimalne:
Rozumienie zasad kompozycji, skali i struktury w architekturze oraz środowisku naturalnym
Rozumienie jak zapewnić czytelność rozgrywki, nawigacji gracza oraz prowadzenia go za pomocą wzroku
Doświadczenie w optymalizacji poziomów pod kątem silników czasu rzeczywistego (poziomy szczegółowości, wywołania rysowania, strumieniowanie danych itp.)
Wysokie umiejętności modelowania modułowych elementów otoczenia
Doświadczenie w pracy z programami Maya lub Blender
Doświadczenie w pracy z systemami mieszania materiałów oraz malowania wierzchołków
Biegłość w obsłudze Unreal Engine lub pokrewnych silników czasu rzeczywistego
Doświadczenie w pracy z programami Substance Painter i Designer
Rozumienie etapów pracy z fizycznym renderowaniem materiałów oraz standardów ich tworzenia
Duże wyczucie estetyczne oraz umiejętność zachowania spójności ze stylem artystycznym projektu
Umiejętność efektywnej współpracy w interdyscyplinarnym zespole
Mile widziane:
Znajomość technik optymalizacji materiałów w silnikach czasu rzeczywistego
Podstawowe zrozumienie zasad oświetlenia oraz doświadczenie w jego regulacji w silnikach czasu rzeczywistego
Doświadczenie w pracy z narzędziami proceduralnymi, takimi jak Houdini, będzie dodatkowym atutem
Doświadczenie przy pracy nad wydanymi tytułami
Benefits
[EN]
Medical Care package
MyCafeteria system - including Multisport card and more
Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling
English or Polish language classes
Sensibly flexible working hours
Additional benefits: Care Bonus to cover health, educational and safety needs, corporate parties and team buildings
[PL]
Pakiet opieki medycznej
System MyCafeteria – w tym karta MultiSport i wiele więcej
Program Wsparcia Pracowników (EAP) – oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste
Lekcje języka angielskiego lub polskiego
Elastyczne godziny pracy (w ramach potrzeb projektu)
Benefity dodatkowe: Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), imprezy firmowe oraz wyjazdy integracyjne
Location: Remote - Australia; Remote - Japan
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Director, Supplier Relations APAC
About the job
Twilio is seeking an experienced
Director, Supplier Relations
to execute our supply strategy, manage regional vendor and carrier partnerships, and lead a team of supplier relations specialists across Asia-Pacific (APAC). In this role, you will translate regional connectivity strategy into operational execution, optimizing COGS, route quality, and direct supplier partnerships. Working closely with cross-functional partners in Sales, Product, Legal, and Operations, you will ensure Twilio's infrastructure reliably aligns with rapid enterprise growth across diverse APAC markets.
Responsibilities
Team Leadership & Development:
Direct, mentor, and manage a team of supplier relations specialists and analysts, fostering operational excellence and regional alignment across APAC.
Supplier Procurement & Negotiations:
Lead commercial negotiations with regional telecommunications carriers, messaging aggregators, and OTT suppliers to secure competitive unit economics (COGS) and expand direct connectivity.
GTM & Product Alignment:
Partner with APAC Sales and Product teams to analyze market demand, forecast capacity needs, and support localized go-to-market strategies for key growth countries.
Route Quality & Analytics:
Continuously monitor supplier performance, route latency, delivery success rates, and margins, using data-driven insights to optimize traffic allocation.
Regulatory & Compliance Execution:
Operationalize regional telecommunications mandates, local sender ID registries, and anti-spam regulations across APAC markets in coordination with Legal and Regulatory teams.
Operational Escalations:
Serve as the primary escalation point for supplier SLA breaches, network disruptions, and service degradations to maintain high platform uptime.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 7 years in the telecommunications or CPaaS industry, with at least 3 years in a leadership or senior supplier/carrier management role.
Deep understanding of APAC telecommunications ecosystems, messaging aggregators, and regional market dynamics.
Proven track record of negotiating commercial supplier agreements and driving unit economics (COGS) optimization.
Experience collaborating with Sales, Product, and Operations to translate revenue demand into supplier capacity.
Strong analytical skills with experience leveraging performance metrics and data tools for route optimization.
Desired:
Professional fluency in English and an additional APAC language (e.g., Japanese, Mandarin, or Bahasa).
Bachelor's degree in Telecommunications, Business, or a related field.
Technical understanding of core communications protocols and standards (e.g., SMPP, SIP, REST APIs, A2P/P2P messaging).
Location
This role will be remote based in key APAC locations (Australia or Japan).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% to 25% regional travel anticipated for supplier engagements and internal team alignment.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Commercial Finance Manager, Carrier Relations
About the job
Join the Finance team supporting carrier supplier negotiations and wholesale trading transactions. In this role, you will lead the financial assessment of complex agreements, shape commercially sound deal structures, and deliver clear recommendations to executive decision-makers. While Carrier Relations leads the direct supplier negotiations, you will serve as their strategic Finance partner—owning the deal economics, mitigating financial risk, and ensuring approval quality.
Responsibilities
In this role, you’ll:
Lead financial diligence for complex and high-value carrier agreements and relevant wholesale transactions across, including those with nonstandard commercial structures. Evaluate pricing, margin, regulatory pass-through fees, commitments, payment terms, cash flow impacts, and other sources of financial exposure.
Build and review deal models and scenarios that show how proposed terms perform under changes in volume, traffic mix, rates, and other key assumptions. Recommend structures and negotiation guardrails based on the analysis.
Partner with Carrier Relations, Routing Operations, and other stakeholders to drive resolution of financial deal decisions, document trade-offs, and move deals through the appropriate approval path. Escalate material exceptions to executive committees with a clear recommendation.
Own the design and continuous improvement of the Deal Desk Finance process, including required inputs, review steps, approval guardrails, exception handling, and handoffs. Establish standardized deal models and analysis practices, and define business requirements for Salesforce or other enterprise workflows. Partner with Systems and business teams on solution design, testing, and adoption.
Track key commitments and deal assumptions after signature, identify emerging exposure, and use actual performance to improve future deal decisions and guardrails.
Identify recurring deal themes, risks, and opportunities, and translate them into practical improvements to policy, process, and commercial strategy.
Coach senior analysts on modeling, financial judgment, and executive recommendations. Partner with the Finance Director to build and refine how the Carrier Deal Desk operates.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years in commercial finance, strategic finance, procurement finance, pricing, Deal Desk, or a related analytical role involving complex commercial agreements.
Strong financial modeling skills and the judgment to independently evaluate supplier economics, test assumptions, assess risk, and recommend a course of action.
Demonstrated experience leading the financial strategy for high-stakes vendor negotiations, including structuring pricing, volume commitments, cash flow terms, and mitigating nonstandard commercial risks.
Ability to influence senior stakeholders across Finance and commercial teams, communicate financial trade-offs clearly, and move ambiguous decisions toward resolution.
Experience establishing analytical standards, financial guardrails, or approval processes and coaching other analysts as a senior individual contributor.
Strong working knowledge of Salesforce or similar workflow systems and enterprise financial systems; Oracle experience is a plus.
Desired:
Strongly preferred: Experience with telecommunications carriers, CPaaS, wholesale messaging or voice, or carrier relations, including familiarity with carrier pricing, routing economics, supplier agreements, and volume-based commercial structures.
Spanish or Portuguese language skills are a plus.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 01/01/2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
We’re looking for a fully remote Digital Marketing Manager to oversee and execute (with creative support) digital ads, email, and social media across both brands. This position will own the planning, implementation, copywriting, channel management, budget allocation, partner relationships, and performance reporting.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Staff SRE, Platform Engineering
About the job
Twilio is looking for a Staff Site Reliability Engineer to join our Platform Engineering organization. SRE owns production health and resiliency at Twilio — we are accountable for whether our services stay available, performant, and recoverable for the customers who build their businesses on us. SREs here are software engineers who focus on reliability: you will architect systems with reliability designed in from the outset, define the SLIs and SLOs that determine whether we are meeting customer expectations, and build the automation that keeps our infrastructure efficiently ahead of capacity and performance demand.
At the Staff SRE you work without day-to-day guidance, applying deep subject-matter knowledge and industry-leading practice to improve the products, processes, and services that Twilio runs on. You will own the reliability posture of significant parts of our production estate. Your impact will be felt across multiple teams rather than within one.
This is a hands-on engineering role. You will write and deploy code that improves service reliability, orchestrate complex changes across systems, lead the response when production is degraded, and raise the quality bar for the engineers around you.
Responsibilities
In this role, you’ll:
Own the reliability posture of production services in your area — availability, latency, capacity, efficiency, performance, and the monitoring and alerting that makes them visible
Define, instrument, and operate against SLIs and SLOs, and use error budgets to drive engineering priorities
Identify trends and problem areas that threaten stability, and provide a path forward to mitigate risk before it reaches customers
Drive down repair items and prevent classes of incidents rather than resolving them one at a time
Improve detection, response, and recovery — reducing time to acknowledge, engage, mitigate, and restore, with fewer people pulled in
Design for failure: strengthen failure domains, validate recovery paths, and make production changes safer to ship and safer to roll back
Participate in on-call for the services you support, and lead the response when production is degraded
Write post-mortems that identify true root causes, and drive the follow-up work to completion
Oversee efforts to identify, diagnose, report, and document production problems across all reliability dimensions
Write, configure, and deploy code that measurably improves service reliability — maintainable, reviewed, documented, and well tested
Orchestrate complex changes across systems and services, documenting design changes, technical decisions, migration plans, and upgrades
Lead debugging, troubleshooting, and analysis of service architecture and design
Use code review to drive up the quality of your coworkers' code
Reduce the operational overhead required to run infrastructure and services
Drive projects from conception to completion for efforts spanning the concerns of your team
Coordinate across programs, collaborating with others to estimate and communicate delivery timelines
Break projects into milestones and tasks, track progress, and communicate updates to stakeholders
Identify and communicate changes that may impact stability
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years of related engineering experience, with a substantial portion focused on reliability, infrastructure, or platform engineering
Demonstrated accountability for production systems — you have carried a pager for services that mattered and owned the outcome when they failed
Strong software engineering fundamentals: you build and ship production code, not only configure tooling
Experience defining and operating against SLIs and SLOs, and using error budgets to inform engineering priorities
Depth in production operations: incident command, post-mortem analysis, capacity planning, and observability
A record of preventing recurrence — reducing incident classes and operational toil, not just closing tickets
Experience driving changes that span multiple teams, and the communication skills to build alignment without formal authority
A track record of improving the engineers around you through code review, design feedback, and mentorship
Experience with large-scale distributed systems in a cloud environment
Desired:
Familiarity with infrastructure-as-code, container orchestration, and GitOps-style delivery
Experience with multi-region architecture, failure-domain design, or regional expansion work
Background in chaos engineering, game days, or other proactive resilience validation
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Strategic Account Executive for High Tech Accounts!
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support
diversity, equity & inclusion
wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
We are expanding our team and growth within the High Tech Vertical by adding an experienced Strategic Account Executive. Our team is committed to helping our High Tech clients create frictionless engagement experiences for the customers they serve.
Responsibilities
In this role, you’ll:
Manage and strategically expand relationships with our High Tech customer accounts.
Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio.
Drive the entire sales process from prospecting to deal closure, including launch.
Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization.
Understand the customer’s technical requirements and map them to the capabilities of Twilio’s communications API platform so that together you can design a solution for their specific use case needs.
Effectively communicate with all levels of the customer organization such as developers, managers, and executives. Our customers are often software engineers, application owners, product managers, line of business executives, VP’s of innovation, omni-channel and digital strategy stakeholders.
Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams.
Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales and a track record of selling complex technical solutions.
Familiarity with Twilio ecosystem of Tools: Salesforce, Outreach, LinkedIn SalesNav, ZoomInfo, Looker, Tableau, G-Suite, Gong
Accountable for relationship management, cross sells, upsells and solutions consulting.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Demonstrated success by exceeding quota on a consistent basis.
Demonstrated track record of managing business forecasts and financial models.
Entrepreneurial mindset with appetite to define processes and build programs.
Ethical. Hands on. Passionate. Creative. Team-player.
Eager to deliver excellence.
Excellent verbal and written communication & presentation skills.Bachelor’s Degree or equivalent years of experience.
Desired:
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experience.
Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms (CPaaS or PaaS)
Experience selling API based solutions
Location
This role will be remote.
Approximately 15% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for,
please consider other open positions
.
*Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only.
Compensation
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $132,192 - $165,240.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536 - $174,420.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $X146,880 - $183,600.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until Nov 1, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE ROLE
This role owns the partnerships behind how we reward Wealthsimple clients for their everyday spend and deepen their relationship with us. You'll own our perks and rewards ecosystem end to end: credit card partnerships, Milestone Rewards, Wealthsimple Offers, and the credit card cashback marketplace. The job is to turn these programs into a reason clients bring more of their financial lives to us, measured in adoption, consolidation, and engagement. You'll source, negotiate, and launch partnerships with some of the biggest brands in the country, and you'll build a lot of it from scratch. This is a builder's seat for someone who's done perks and rewards before and wants to own the function end to end.
IN THIS ROLE YOU'LL HAVE THE OPPORTUNITY TO:
- Own credit card partnerships end to end: source, negotiate, and land partner-funded, card-native perks with national, household-name brands.
- Grow Wealthsimple Offers and the credit card cashback marketplace: build the roster across our top spend categories (travel, telecom, insurance, entertainment, grocery, transportation) and drive client adoption and redemption.
- Own Milestone Rewards: shape the mechanics and partner mix, and make the calls on when to revamp, expand, or retire.
- Lead commercial negotiations from first outreach to signed terms, landing economics that work for both our clients and the business.
- Turn card and marketplace data into a pipeline: find where the spend, the frequency, and the client value actually are, then go win those partners.
- Partner cross-functionally with Growth, PMM, Brand, Product, and data to launch, measure, and scale each program.
- Own the targets: offers live, unique clients engaging, redemption rates, and perks live per quarter, all tied to adoption, consolidation, and engagement.
SKILLS YOU'LL BRING:
- 7-10 years of relevant experience in consulting, partnerships, and/or product-adjacent roles in banking or customer-focused industries.
- Perks and rewards experience. You've built or run a perks, rewards, or loyalty program before. This is the core of the role and we're looking for someone who's lived it, not read about it.
- Negotiation and commercial ownership. A master negotiator with a track record of driving commercial outcomes, hitting targets, and turning partnerships into value.
- Strong analytical and commercial skills, with the ability to assess trade-offs, economics, and scalability, and real comfort in spend and redemption data.
- Strategic partnership execution. Demonstrated experience developing and executing partnerships that require coordination across multiple stakeholders and functions.
- A 0-to-1 operator. Experience launching, building, or scaling programs in a new market with a high degree of autonomy.
- High urgency, strong ownership, and a bias for action.
NICE TO HAVES:
- Credit card, card-linked offer, interchange, or payments experience. If you've worked on card perks or a card-linked marketplace, we especially want to talk.
- A loyalty pedigree: experience at a fintech, a financial institution, or a consumer brand with a serious loyalty program.
- Hands-on data skills: SQL or a BI tool (Looker, Preset, Tableau, or similar) to interrogate spend and redemption yourself.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Austin, in-person
Role Summary:
The Inside Sales Associate is a responsive, detail-oriented professional who thrives on creating meaningful first impressions and guiding potential partners through the start of their journey with inKind. The goal of the Inside Sales Associate is to engage with restaurant owners/operators who have expressed interest by assessing their eligibility and moving qualified opportunities seamlessly into the next stage of the sales process. In this role, you will play a key part in supporting company growth by responding to inbound applications, conducting discovery conversations, and ensuring every prospective partner experiences inKind’s value from the very first touchpoint.
Who Thrives Here:
People who thrive in this role tend to:
Take ownership and follow through relentlessly, driving work forward and closing loops even when direction is evolving or ambiguous
Communicate clearly and build strong relationships, working effectively with both restaurant partners and internal teams to move opportunities forward
Stay composed and solution-oriented under pressure, approaching challenges with resilience and a bias toward action
Learn quickly and test new approaches, using feedback and experimentation to continuously improve results
Stay focused on outcomes, bringing persistence and energy to long sales cycles and doing the work required to move deals forward
Responsibilities/Essential Functions:
Respond promptly to inbound interest, qualifying fit, and ensuring a smooth transition through the sales funnel
Evaluate inbound leads based on defined criteria (concept type, financial health, location, etc) to determine partnership readiness
Conduct discovery conversations with potential partners to understand their needs, business goals, and alignment with inKind’s offerings
Maintain an organized and up-to-date pipeline of inbound opportunities in Salesforce, ensuring all stages and communications are accurately tracked
Identify bottlenecks or inefficiencies within the inbound lead process and propose enhancements to improve outcomes
Review and follow up with previous or inactive leads that may be newly qualified or re-interested
Own administrative tasks related to inbound pipeline management, such as data hygiene, tracking KPIs, and reporting on lead conversion rates
Provide feedback on inbound lead quality and trends to improve marketing campaigns and demand generation efforts.
Minimum Qualifications:
1+ years in an Inside Sales, Sales Development, or other sales role, preferably in Hospitality, FinTech, or SaaS
Excellent written and verbal communication skills and the ability to build relationships quickly
Salesforce and Outreach experience or comparable CRM or email automation software
Preferred Qualifications:
Experience working with restaurants or food-related entities/clients
Experience in a start-up environment is a plus
Work Environment:
The candidate in this position will be primarily located in an office environment and be exposed to lighting, temperature, and noise level conditions typical of that environment
This position is primarily in-person, with an expectation of in-person work at the physical office location in Austin, Texas
Some of our Benefits:
Generous PTO and company holiday policy + company paid Short Term Disability
100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
Child Care Benefits and generous parental leave
Dog-friendly workspace in a secure building with great views of downtown Austin
Daily lunches and snacks for in-office team members
Salary
:
$70,000 base + $36,000 OTE, uncapped
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: Lisbon, Portugal
Workplace: hybrid
Position Overview
We're seeking an experienced Head of Yield- & Business Operations to lead revenue optimization and business operations at the intersection of OLX Goods and Advertising across Poland, Romania, Bulgaria, Ukraine, and Portugal. Acting as a “Chief of Staff”, you'll set the operating cadence and strategic coordination across these two businesses, drive disciplined decision-making, and navigate a complex cross-functional matrix organization to unlock commercial growth and competitive advantage.
Key Responsibilities
Business Operations & Strategic Coordination (Chief of Staff Function)
Own and set the operating cadence and drumbeat for both Goods and Advertising businesses, establishing clear rhythms for execution and accountability
Set, cascade, and manage OKRs across revenue functions, running the leadership review cadence to ensure decisions are tracked and actioned, not merely discussed
Serve as the home for unallocated cross-functional strategic work, surfacing and resolving potential conflicts between business units before they escalate
Manage effectively through the matrix organization, coordinating across geographies and functions to drive alignment
Lead strategic planning sessions and workshops to ensure informed, timely decision-making
Revenue Management – Advertising (Primary Focus)
Make tough strategic decisions on inventory allocation across demand channels and geographies
Set pricing strategy and discount allowances relative to rate card to optimize yield and drive total revenue together with our Analytics team
Manage complex trade-offs between ad quality, user experience, and revenue generation
Own yield optimization within pricing and inventory constraints
Monitor and drive total revenue performance against targets
Go-To-Market Operations – Goods
Own all go-to-market operations that cross segment lines on the Goods side — acting as the connective tissue between Goods commercial teams, partners, and the broader organization
Manage external partnerships and PSP partner relationships, ensuring commercial arrangements are in place, executed, and maintained effectively
Drive compliance initiatives and ensure regulatory readiness across Goods commercial activities
Own CS enablement for Goods, partnering with customer success functions to ensure commercial tooling, processes, and handoffs are fit for purpose
Set and maintain the operating rhythm for Goods GTM, including cadence, reporting, and cross-functional accountability structures
What We're Looking For
8+ years of experience in revenue management, business operations, strategy, or Chief of Staff-type roles
Proven experience managing effectively in matrix organizations across geographies and functions
Strong analytical and financial acumen with excellent judgment on complex business trade-offs
Track record of building operational discipline, setting cadence, and driving accountability across teams
Experience managing revenue optimization with both financial and non-financial metrics
Exceptional communication and negotiation skills; ability to influence across organizational boundaries without direct authority
Strategic thinker who can balance short-term revenue capture with long-term competitive positioning
Comfortable with competitive market dynamics and strategic differentiation challenges
Why Join
You'll have direct impact on strategy and execution across two significant revenue businesses, work closely with senior leadership, and lead the operational infrastructure that enables OLX's growth.
Location: Warsaw, Poland
Workplace: hybrid
Position Overview
We're seeking an experienced Head of Yield- & Business Operations to lead revenue optimization and business operations at the intersection of OLX Goods and Advertising across Poland, Romania, Bulgaria, Ukraine, and Portugal. Acting as a “Chief of Staff”, you'll set the operating cadence and strategic coordination across these two businesses, drive disciplined decision-making, and navigate a complex cross-functional matrix organization to unlock commercial growth and competitive advantage.
Key Responsibilities
Business Operations & Strategic Coordination (Chief of Staff Function)
Own and set the operating cadence and drumbeat for both Goods and Advertising businesses, establishing clear rhythms for execution and accountability
Set, cascade, and manage OKRs across revenue functions, running the leadership review cadence to ensure decisions are tracked and actioned, not merely discussed
Serve as the home for unallocated cross-functional strategic work, surfacing and resolving potential conflicts between business units before they escalate
Manage effectively through the matrix organization, coordinating across geographies and functions to drive alignment
Lead strategic planning sessions and workshops to ensure informed, timely decision-making
Revenue Management – Advertising (Primary Focus)
Make tough strategic decisions on inventory allocation across demand channels and geographies
Set pricing strategy and discount allowances relative to rate card to optimize yield and drive total revenue together with our Analytics team
Manage complex trade-offs between ad quality, user experience, and revenue generation
Own yield optimization within pricing and inventory constraints
Monitor and drive total revenue performance against targets
Go-To-Market Operations – Goods
Own all go-to-market operations that cross segment lines on the Goods side — acting as the connective tissue between Goods commercial teams, partners, and the broader organization
Manage external partnerships and PSP partner relationships, ensuring commercial arrangements are in place, executed, and maintained effectively
Drive compliance initiatives and ensure regulatory readiness across Goods commercial activities
Own CS enablement for Goods, partnering with customer success functions to ensure commercial tooling, processes, and handoffs are fit for purpose
Set and maintain the operating rhythm for Goods GTM, including cadence, reporting, and cross-functional accountability structures
What We're Looking For
8+ years of experience in revenue management, business operations, strategy, or Chief of Staff-type roles
Proven experience managing effectively in matrix organizations across geographies and functions
Strong analytical and financial acumen with excellent judgment on complex business trade-offs
Track record of building operational discipline, setting cadence, and driving accountability across teams
Experience managing revenue optimization with both financial and non-financial metrics
Exceptional communication and negotiation skills; ability to influence across organizational boundaries without direct authority
Strategic thinker who can balance short-term revenue capture with long-term competitive positioning
Comfortable with competitive market dynamics and strategic differentiation challenges
Why Join
You'll have direct impact on strategy and execution across two significant revenue businesses, work closely with senior leadership, and lead the operational infrastructure that enables OLX's growth.
Location: Cairo
Workplace: onsite
We are hiring a Corporate Activation Agent to drive the acquisition and activation of Klivvr cards across corporate clients. The role is responsible for achieving card sales targets, engaging with potential clients, reviewing and processing application forms, and ensuring the successful activation of cards.
The successful candidate will work closely with corporate officers and cardholders to complete required documentation, resolve application issues, activate inactive cards, and follow up on credit limit increases. This role requires a target-driven professional with strong communication skills, attention to detail, and the ability to manage multiple client requests in a fast-paced environment.
What you will do :
Achieving the target of selling Klivvr cards.
Receiving forms from corporate officers and reviewing documents and attachments.
Entering data of targeted clients into the system.
Communicating with potential clients and acquiring them.
Working on activating inactive cards.
Completing remaining documentation for rejected forms.
Following up on increasing credit limits for cardholders.
To succeed in this role, you'll need to have:
1-3 years of work experience (Banking sector - Consumer finance - Insurance) is a must.
Bachelor's degree.
Outstanding communication skills.
Location: Kraków, Poland; Warsaw, Poland; Vilnius, Lithuania; Lisbon, Portugal; Barcelona, Spain; Limassol, Cyprus
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
The Role
As a
Chargeback Specialist
, you will manage the end-to-end card dispute process within an acquiring environment under Visa and Mastercard schemes. You will analyze transactions, prepare representments, and collaborate with banks and merchants to resolve disputes and improve win rates. The role also involves monitoring chargeback trends across a diverse merchant portfolio, supporting risk mitigation efforts, and ensuring compliance with scheme rules in a fast-paced fintech setting.
Key Responsibilities
Handle incoming chargebacks in accordance with Visa and Mastercard scheme rules
Manage the full dispute lifecycle: first chargeback, representment, pre-arbitration, arbitration, and collaboration / pre-dispute cases
Analyze transaction data to prepare compelling representments and supporting documentation
Manage disputes across a diverse merchant portfolio spanning low - to high-risk profiles and varied business models, including one-off and recurring billing flows
Tailor representment and dispute strategies to the merchant's risk profile and transaction model
Monitor chargeback ratios across merchant activity and identify patterns or spikes that require further investigation
Track merchant performance against scheme monitoring thresholds (Visa VAMP, Mastercard ECM/EFM) and flag emerging risk
Leverage dispute prevention and deflection tools (Ethoca Alerts, Verifi Order Insight / CDRN, Visa RDR) to reduce dispute volume
Collaborate with internal teams - Risk, Settlement, and Compliance
Communicate with issuer banks, acquiring banks, processors, and merchants to resolve dispute-related queries
Continuously evaluate dispute procedures and suggest improvements to increase win rates
Work to strict scheme response deadlines and SLAs without compromising quality
Stay up to date with scheme rules, regulatory updates, and industry best practices in dispute management
Perform any other related duties or responsibilities as assigned
What you need to succeed in this role
Minimum 2 years of experience in dispute management, preferably within a PSP, EMI, or acquiring bank
Hands-on experience managing chargebacks for merchants across the full risk spectrum, from low-risk to high-risk verticals
Strong understanding of Visa and Mastercard scheme rules and the end-to-end dispute process
Experience with dispute prevention / deflection tools (Ethoca, Verifi Order Insight / CDRN, RDR) is a strong advantage
Awareness of scheme monitoring programs and thresholds (VAMP, ECM/EFM) and how dispute outcomes affect portfolio ratios
High attention to detail with strong organizational and documentation skills
Ability to analyze transaction flows, spot anomalies, and present findings clearly
Comfortable working in a fast-paced environment and managing multiple cases simultaneously to strict deadlines
Excellent written communication skills in a formal and professional style
Strong problem-solving mindset and ability to work independently while remaining aligned with team goals and guidance
Fluency in English and Russian (additional languages are considered a plus)
Proficiency in Microsoft Office, with strong expertise in Excel highly desirable
Higher education in banking or economics, and experience in a regulated financial environment, are considered a plus
What We Offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Product Marketing Manager станет связующим звеном между рынком, клиентами, клиентскими командами, новым бизнесом, маркетингом и внутренними экспертами. Исследовать рынок и клиентов.
About the Role:
We are looking for an experienced High Risk Acquiring Monitoring Specialist to join our Risk and Compliance function with focus on card schemes rules and broader payment compliance. This role is pivotal to ensuring the integrity, security, and scalability of Inwizo's operations. The ideal candidate possesses basic regulatory expertise, and deep knowledge on Card Schemes regulations (Visa and Mastercard) for Acquiring business and also have deep experience with onboarding and risk related monitoring of Merchants, knowledge on UK and EU EMI regulations is nice to have, along with a strong track record in payment risk and compliance teams in fast-paced, high-growth environments. Both high risk merchant and wider low & mid risk experiences are more than welcomed.
What We’re Looking For:
— Minimum 3 years in compliance or risk roles within Acquiring institutions
— Experience working with merchants in the Adult industry
— Strong understanding of Card Scheme regulations, onboarding risk standards, and regulatory frameworks in Adult Acquiring vertical.
— Experience in high risk merchant and wider low & mid risk businesses in EU and / or UK (a strong plus)
— Basic knowledge of KYC/KYB, merchant onboarding flows for low to high-risk business verticals.
— Experience working with Card Schemes and regulators, including audits, reporting, and licensing support.
— Hands-on expertise with multi-jurisdictional compliance and UK & EU EMI regulations (a strong plus).
— Excellent analytical, communication, and interpersonal skills.
— Fluent English required;
— Fluency in other languages is a desirable skill.
— Focused on smart compliance rather that hard follow-the-rule compliance.
— Proactive, self-motivated, and comfortable working independently in a remote, international and high-growth environments.
Location: Remote - Singapore
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Solutions Engineer for our Twilio Communications APJ team.
About the job
The Twilio Solutions Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers.
This role sits at the intersection of communications, AI, and experience design. You will help customers across APJ — design and build next-generation customer engagement experiences powered by Twilio’s Customer Engagement Platform. These experiences increasingly blend voice, messaging, autonomous and human-assisted agents, and intelligent workflows to create interactions that feel natural, trusted, and brand-aligned.
As a Solutions Engineer, you lead the technical and experiential win: shaping how customers think about conversations, designing intelligent flows, prototyping solutions, and translating business intent into scalable architectures. You will guide customers not just on what to build with Twilio, but how those experiences should behave when humans and AI work together.
Responsibilities
In this role, you’ll:
Discovery & Scoping: Lead client discovery sessions to identify business challenges, goals, and core value drivers.
Solution Design: Translate complex customer requirements into high-level future-state architecture and implementation roadmaps.
Product Demonstrations: Deliver customized software demos, presentations, and proof-of-concepts (POCs) for audiences ranging from front-line staff to C-level executives.
Sales Support: Address technical objections, respond to RFPs/RFIs, and partner closely with Account Executives to accelerate deal closures.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Technical Knowledge:
Understanding of cloud computing, cPaaS, AI.
Soft Skills:
Exceptional public speaking, storytelling, interpersonal, and consensus-building capabilities.
Curious of technology and willingness to learn new technology
Location
This role will be remotely based in Australia/Singapore/Japan
Travel
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager 4
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Central hours (9am to 6pm CT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоWarsaw, Poland
УдалённоRemote - Australia; Remote - Japan
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.