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Location: Hong Kong, Hong Kong SAR; Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Provide comprehensive executive and administrative support to the EVP - Global Markets and Marketing, enabling them to operate efficiently and remain focused on key priorities. Manage a complex calendar across multiple time zones, exercising sound judgment when prioritizing meetings, appointments, and competing demands. Coordinate domestic and international travel, including flights, accommodation, ground transportation, detailed itineraries, and visa arrangements. Coordinate internal and external meetings, conferences, business events, and other executive engagements. Prepare meeting agendas, briefing materials, presentations, reports, correspondence, and follow-up actions as required. Manage expenses, invoices, purchase requests, and other administrative documentation accurately and promptly. Partner closely with internal teams and other administrative professionals to ensure effective coordination and seamless support across the business. Anticipate the executive’s needs, proactively resolve scheduling and logistical issues, and ensure important commitments and actions remain on track. Handle confidential, commercially sensitive, and personal information with the highest degree of discretion and professionalism. What We Look For In You Proven experience as an Executive Assistant, Personal Assistant, or senior administrative professional supporting C-suite executives, investment professionals, or other senior leaders. A degree, diploma, or equivalent combination of education and relevant professional experience. Experience in asset management, hedge funds, private equity, family offices, banking, or broader financial services is highly preferred. Exceptional organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced and rapidly changing environment. A proactive, resourceful, and solutions-oriented mindset, with a strong sense of ownership and the ability to anticipate needs. Excellent attention to detail and a consistent track record of delivering accurate, high-quality work. Strong written and verbal communication skills, with the confidence to engage professionally with diverse internal and external stakeholders. Sound judgment and proven ability to manage confidential communications and sensitive matters with discretion. Ability to work independently, adapt quickly, and remain calm and effective under pressure. Proficiency with productivity and collaboration tools such as Microsoft Office, Google Workspace, and calendar and expense-management platforms. Flexibility to support urgent matters across different time zones when reasonably required. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Dubai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We are actively seeking a highly motivated and enthusiastic Workplace Experience Specialist to manage our offices across MENA. You will take care of the smooth running and general happiness of our offices and colleagues, with a ‘can-do’ attitude, always thinking two steps ahead. Passion and enthusiasm will be key, driving forward new processes and procedures as we continue to scale. What you’ll be doing: - Act as the office ambassador, ensuring a welcoming and well-functioning workplace for employees and visitors - Serve as the first point of contact for all Workplace Experience matters across MENA - Manage all aspects of Workplace operations inclusive of space management, in-office experience, health and safety, visitors, security, maintenance, vendor management and local and global events. - Plan and execute employee engagement events that foster community, culture, and well-being. - Ensure key stakeholders are kept well informed of all Workplace operations - Collaborate on a daily basis with our landlords to ensure and provide a gold working experience to all our employees - Drive strategic change in region for the Workplace management area to ensure operational excellence - Report on KPIs and SLAs - Budget management for all sites - Operate in line with all CKO Procurement policies - Manage third party vendors, ensuring SLAs and KPIs are developed and regularly reviewed. - Ensure we are legally compliant for all matters concerning health, safety and security in the region. - Collaborate with the wider Workplace team on global initiatives and strategic projects. - Administrator of the Workplace Service Desk, ensuring globally set SLAs are met by team. - The role is based in Dubai and requires a minimum of 3 days in-office presence About you: - Demonstrable experience as a Workplace/Facilities management professional in a fast-paced, global start-up environment #athletemindset - Proven experience managing multi-site building operations cross borders - Solid understanding of building compliance and relevant legislation - Intermediate proficiency with MS Office, Excel, Outlook and Google Apps - Great interpersonal skills and ability to interact and communicate with influence #talkstraight - Proactive and solutions focused with a #customer mind to create the best experience possible - Attention to detail and strong organizational skills to #betheowner on your daily tasks and projects - Strong vendor / contract management and negotiation skills to help our business to #runlean - Ability to handle administrative details independently while exercising good judgment in keeping team members and stakeholders informed - Hands-on, always ready to roll up your sleeves and go above and beyond for our #oneteam Excellent written and communication skills Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Kitui About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. As Team Lead for the Kitui LLS Project, you will lead the call center team that carries out outbound follow-up with recipients, by phone and through in-person field visits across Kitui County. You will own the team’s performance against its KPIs, keep call and field-visit quality high, and make sure every recipient is heard, respected, and supported. You will coach and support agents, handle escalated and sensitive cases, decide when a case needs an in-person visit, and keep the team’s reporting accurate and current. You will work closely with the Call Center Manager and field colleagues, and you are expected to model GiveDirectly’s values and uphold its data integrity and ethical standards The role is Based in Kitui, with regular field visits across Kitui County to support in-person monitoring, coaching, and follow-up. Responsibilities: (A) Performance Management Conduct weekly 1:1 check-ins with all assigned agents, reviewing performance against team KPIs and, where relevant, in-person follow-up outcomes. Lead weekly team huddles covering performance trends, blockers, and updates Own team-level KPIs (Agent Utilization, Speed of Cash, Positive Recipient Experience, and any additional KPIs defined by the Call Center Manager) Manage Performance Improvement Plans (PIPs) end-to-end, including documentation and follow-through (B) Quality Assurance Review a minimum of 4 recorded or side-by-side outbound calls per agent per week against the team's QA rubric Periodically accompany agents on in-person field visits in Kitui to assess the quality of in-person follow-up and eligibility determination Score calls and field visits consistently, and document QA feedback in an auditable format Identify recurring quality gaps and design targeted coaching or refresher training to address them Calibrate QA scoring periodically with the Call Center Manager or peer Team Leads to ensure consistency across teams Track QA score trends over time per agent and flag agents needing additional support before performance drops significantly (C) People Management Conduct at least 30 minutes of coaching per agent per week, grounded in specific call or case examples, separate from performance review and focused on skill growth Support onboarding and integration of any new agents joining the team Manage team attendance and leave planning, ensuring adequate coverage across remote and field days Identify and act on opportunities for morale-building (for example recognition, team check-ins, and addressing burnout risk given the mix of remote and field demands) Maintain healthy team dynamics through proactive conflict resolution Recognize and reinforce both individual and team wins, not just performance gaps Act as the first point of support for agent wellbeing concerns, escalating to the Call Center Manager or People team where appropriate Support agents' growth conversations, even where no formal progression path currently exists, by identifying stretch opportunities within the role (D) Agent Support & Escalations Provide real-time floor support for outbound call queries Handle escalated cases, including deciding whether a recipient needs an in-person visit (for example unreachable recipients, disputed eligibility, or adverse events) Track and follow through on any case handed off from phone-based follow-up to field visit in Kitui During field visits, directly observe and coach agents on in-person follow-up quality Host donors, partners, and leadership during their visits to the Kitui field sites Build and maintain working relationships with internal teams and external stakeholders, including field colleagues and partners, and keep them informed of team progress, risks, and escalations (E) Reporting, Systems & Administration Plan and manage weekly rosters for the team, factoring in the mostly remote structure and scheduled field visit days Generate real-time performance reports using Salesforce, Call Center Studio, and Tableau dashboards Keep trackers (QA logs, coaching logs, case escalations, attendance) accurate and current Proactively flag systemic issues and recommend adjustments Deliver monthly or quarterly refresher trainings on new protocols, products, or system updates Document coaching sessions and PIPs consistently and in an auditable format Key Competencies and Attributes Bachelor's degree in social sciences, development studies, community development, public health, or a related field. At least 3 years of experience in a call center or customer support environment, including at least 1 year leading, supervising, or coaching a team of agents Experience in call center work, quality assurance, including scoring calls against a rubric and giving performance feedback Experience in nonprofit, humanitarian, or development work, or with in-person field follow-up, is an added advantage Knowledge of Salesforce, CommCare, Call Center Studio, SMS Leopard, Tableau, bulk messaging, and AI Assistant tools is an added advantage. Excellent interpersonal, coaching, and conflict-management skills Sound judgment on when a case needs escalation from phone to field Willingness to travel regularly to field sites across Kitui County, including remote areas Strong organizational skills, especially managing a remote-first team Ability to maintain confidentiality on sensitive recipient cases Genuine people-first instinct, able to balance metrics-driven management with team morale and wellbeing Fluency in the Kamba language is a MUST . Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Bengaluru, Karnataka, India, APAC From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is looking for a high-performance, experienced engineer to be a part of a team of Senior Site Reliability Engineer. You will be working closely with engineering teams, product managers, as well as support and sales engineers to build the future of the Fivetran Data Platform Reliability. As a member of the Site Reliability Engineering team, you will take ownership of the overall performance and reliability of Fivetran’s infrastructure, the robustness of the deployment pipeline, as well as timely and effective incident response and resolution. You will take responsibility for the growth and stability of Fivetran’s infrastructure, and be a key player driving effective incident response and overall issue avoidance. Responsible for ongoing reliability and robustness of Fivetran’s production infrastructure by monitoring availability, capacity, and throughput. Evolve systems by adding reliability into our product roadmap Coordinate the re-prioritize or fix critical bugs for support or sales requirements as needed Make recommendations to production infrastructure by interfacing with engineering to ensure 100% availability Ensure scalable artifacts deployment to all environments by automation scripts Constantly monitor infrastructure vulnerabilities and remedy them by working with the security team Technologies You’ll Use Working knowledge of managed Kubernetes (EKS, AKS and GKE) Knowledge of Cloud Platforms and related tooling: AWS, Azure, GCP, Terraform, Ansible, Buildkite, Pulumi and ArgoCD Experience in Python/Shell scripting. Bonus if you have Java, GO, etc Experience with Linux operating systems internals and administration Experience with cloud networking like VPNs, Privatelinks, and Private Service connect (GCP) Experience with databases such as PostgreSQL Skills We’re Looking For 6+  Years of experience working with SaaS products at scale. Working knowledge of managed Kubernetes (EKS, AKS and GKE). Knowledge of Cloud Platforms and related tooling: AWS, Azure, Google Cloud (GCP), Terraform, Ansible, Buildkite, Pulumi and ArgoCD. Experience in Python/Shell scripting and Go Language. Bonus if you have Java. Experience with Linux operating systems internals and administration Experience with cloud networking like Site-to-Site VPNs, Privatelinks and Private Service connect (GCP) #LI-AV1 #LI-HYBRID Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Kitui About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. The Associate Field Manager (AFM) plays a central role in ensuring GiveDirectly delivers a gold-standard experience for recipients while operating efficiently. Based in Kitui County, the AFM must have in-depth knowledge of the local context, including community dynamics, security nuances, and logistical realities. The AFM will manage a team of Field Officers (FOs), oversee day-to-day field activities, monitor data quality, and implement continuous process improvements. The AFM serves as the Field Manager’s primary resource on the ground and is a key link between the field teams and senior leadership. The role is based in Kitui, Kenya, with regular travel to program field sites in and around the area. Responsibilities: Field Management Execute the field work plan on a rolling basis and propose necessary adjustments to ensure operational efficiency. Conduct weekly debrief sessions with field teams to identify risks, pain points, and opportunities for improvement. Coordinate daily field activities and guide team movement across targeted communities in Kitui County, planning routes around distance, terrain, and seasonal access constraints. Track enrollment progress weekly and promptly escalate challenges to the Field Manager. Provide support for piloting and implementing new projects or processes as needed. Participate in consultative meetings with other AFMs, the Field Manager, Program Manager, and Program Director to discuss field progress and brainstorm solutions to key challenges. People Management Continuously ensure team well-being through effective scheduling, promoting a culture of empathy, and recognizing team successes. Provide weekly one-on-one and group check-ins to promote open communication and alignment on Field Officer responsibilities. Address performance issues and participate in performance evaluations when needed, including initiating performance improvement plans where applicable. Support team professional development through weekly mentoring, coaching, and internal professional development training sessions. Conduct quarterly performance reviews and support team members in setting and reviewing performance goals. Onboard new team members and reinforce GiveDirectly's culture and values through periodic refresher sessions. Use sound judgment to resolve disciplinary issues as they arise. Organize monthly team-building exercises to promote cohesion and value alignment. Implement and oversee a structured leave management plan to support work-life balance on a rolling basis. Quality Management and Data Analytics Conduct weekly desktop checks on Field Officer deliverables and prepare quality reports. Run weekly spot checks on all stages of enrollment and provide timely feedback to both Field Officers and the Field Manager. Shadow Field Officers weekly using the Field Shadowing tool, and offer in-depth coaching to improve survey administration. Analyze data weekly to extract insights and generate detailed reports that inform team discussions and decisions. Facilitate targeted training sessions as needed based on quality assessment outcomes. Submit timely survey permission and troubleshooting tickets according to Field Tech service-level agreements and guidelines. Data Collection, Process Improvement & Troubleshooting Collect at least two household surveys weekly to identify areas for improvement in the field process. Pilot quality management tools and provide feedback on their functionality and effectiveness. Participate in brainstorming sessions to refine targeting criteria, especially clauses contributing to high exclusion rates. Coordinate with the Field Manager when additional data is required outside of primary workflows, such as PPI and JMMI data or baseline indicators. Monitor progress continuously, identifying and resolving issues to ensure data collection goals are met. Administrative Requisitions & Stock Management Submit weekly stock count certificates and ensure recipient phones are delivered to the office in line with enrollment targets. Ensure enrollment flyers are requested and updated monthly in coordination with the admin department. Provide support in issuing protective equipment and replacing worn-out field gear, including troubleshooting issues with field devices. Financial Requisitions & Timesheets Submit accurate field timesheets and transport expenditure reconciliations weekly and monthly as required. Approve airtime allowance requests every month, ensuring accuracy and timeliness. Stakeholder Engagement Engage key administrative leaders at the location and sublocation levels in Kitui County to secure buy-in and support for field operations. Prepare detailed reports and maintain a log of stakeholder engagements using the established engagement tracking system as needed. Maintain positive relationships with community leaders to ensure efficient resolution of escalated cases, including safeguarding and impersonation incidents. Risk Management & Community Intelligence Continuously monitor and identify cultural, logistical, and operational risks and escalate them to the Field Manager as needed. Assess staff security risks specific to different areas in Kitui County and update relevant documentation regularly. Maintain and update the risk matrix with new threats or trends, including internal leaks, and escalate appropriately. Content & Impact Reporting Continuously identify compelling impact stories and share them with the content team for use in communications. Support the Field Manager during visits from donors, journalists, and other external stakeholders when required. Required Qualifications Bachelor's degree in Social Sciences, Development Studies, or a related field. At least 3 years of experience managing teams in the humanitarian or development sector. Proven track record in people management, especially in remote or resource-scarce settings. Strong analytical, problem-solving, and organizational skills. Proficient in data analysis and reporting tools (e.g., Excel, Google Sheets). Deep familiarity with Kitui County, including local customs and terrain. High integrity, empathy, and alignment with GiveDirectly's values. Experience with digital data tools, community engagement, financial reconciliation, or social protection programs will be an added advantage. Excellent verbal and written communication skills. Fluency in the Kamba language is a MUST . Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Magarini, Kilifi About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. The Associate Field Manager (AFM) plays a central role in ensuring GiveDirectly delivers a gold-standard experience for recipients while operating efficiently. Based in Magarini - Kilifi, the AFM must have in-depth knowledge of the local context, including community dynamics, security nuances, and logistical realities. The AFM will manage a team of Field Officers (FOs), oversee day-to-day field activities, monitor data quality, and implement continuous process improvements. The AFM serves as the Field Manager’s primary resource on the ground and is a key link between the field teams and senior leadership. The role is based in Magarini, Kenya, with regular travel to program field sites in and around the area. Responsibilities: Field Management Execute the field work plan on a rolling basis and propose necessary adjustments to ensure operational efficiency. Conduct weekly debrief sessions with field teams to identify risks, pain points, and opportunities for improvement. Coordinate daily field activities and guide team movement across targeted communities in Magarini Sub-County, planning routes around distance, terrain, and seasonal access constraints. Track enrollment progress weekly and promptly escalate challenges to the Field Manager. Provide support for piloting and implementing new projects or processes as needed. Participate in consultative meetings with other AFMs, the Field Manager, Program Manager, and Program Director to discuss field progress and brainstorm solutions to key challenges. People Management Continuously ensure team well-being through effective scheduling, promoting a culture of empathy, and recognizing team successes. Provide weekly one-on-one and group check-ins to promote open communication and alignment on Field Officer responsibilities. Address performance issues and participate in performance evaluations when needed, including initiating performance improvement plans where applicable. Support team professional development through weekly mentoring, coaching, and internal professional development training sessions. Conduct quarterly performance reviews and support team members in setting and reviewing performance goals. Onboard new team members and reinforce GiveDirectly's culture and values through periodic refresher sessions. Use sound judgment to resolve disciplinary issues as they arise. Organize monthly team-building exercises to promote cohesion and value alignment. Implement and oversee a structured leave management plan to support work-life balance on a rolling basis. Quality Management and Data Analytics Conduct weekly desktop checks on Field Officer deliverables and prepare quality reports. Run weekly spot checks on all stages of enrollment and provide timely feedback to both Field Officers and the Field Manager. Shadow Field Officers weekly using the Field Shadowing tool, and offer in-depth coaching to improve survey administration. Analyze data weekly to extract insights and generate detailed reports that inform team discussions and decisions. Facilitate targeted training sessions as needed based on quality assessment outcomes. Submit timely survey permission and troubleshooting tickets according to Field Tech service-level agreements and guidelines. Data Collection, Process Improvement & Troubleshooting Collect at least two household surveys weekly to identify areas for improvement in the field process. Pilot quality management tools and provide feedback on their functionality and effectiveness. Participate in brainstorming sessions to refine targeting criteria, especially clauses contributing to high exclusion rates. Coordinate with the Field Manager when additional data is required outside of primary workflows, such as PPI and JMMI data or baseline indicators. Monitor progress continuously, identifying and resolving issues to ensure data collection goals are met. Administrative Requisitions & Stock Management Submit weekly stock count certificates and ensure recipient phones are delivered to the office in line with enrollment targets. Ensure enrollment flyers are requested and updated monthly in coordination with the admin department. Provide support in issuing protective equipment and replacing worn-out field gear, including troubleshooting issues with field devices. Financial Requisitions & Timesheets Submit accurate field timesheets and transport expenditure reconciliations weekly and monthly as required. Approve airtime allowance requests every month, ensuring accuracy and timeliness. Stakeholder Engagement Engage key administrative leaders at the location and sublocation levels in Magarini Sub-County to secure buy-in and support for field operations. Prepare detailed reports and maintain a log of stakeholder engagements using the established engagement tracking system as needed. Maintain positive relationships with community leaders to ensure efficient resolution of escalated cases, including safeguarding and impersonation incidents. Risk Management & Community Intelligence Continuously monitor and identify cultural, logistical, and operational risks and escalate them to the Field Manager as needed. Assess staff security risks specific to different areas in Magarini Sub-County and update relevant documentation regularly. Maintain and update the risk matrix with new threats or trends, including internal leaks, and escalate appropriately. Content & Impact Reporting Continuously identify compelling impact stories and share them with the content team for use in communications. Support the Field Manager during visits from donors, journalists, and other external stakeholders when required. Required Qualifications Bachelor's degree in Social Sciences, Development Studies, or a related field. At least 3 years of experience managing teams in the humanitarian or development sector. Proven track record in people management, especially in remote or resource-scarce settings. Strong analytical, problem-solving, and organizational skills. Proficient in data analysis and reporting tools (e.g., Excel, Google Sheets). Deep familiarity with Magarini Sub-County, Kilifi County, including local customs and terrain. High integrity, empathy, and alignment with GiveDirectly's values. Experience with digital data tools, community engagement, financial reconciliation, or social protection programs will be an added advantage. Excellent verbal and written communication skill. Fluency in the Giriama language is a MUST. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Argentina; Colombia; Mexico; Brazil; Uruguay We are seeking an experienced architectural professional to join a U.S. architectural team specializing in high-end retail and commercial renovations. This role combines hands-on architectural production with project management and construction administration, supporting projects from construction documentation through construction. The ideal candidate has advanced proficiency in Revit AND AutoCAD , with proficiency in both highly desirable, and can independently move projects forward, resolve technical questions, and deliver detailed, accurate construction documents. Direct experience working on U.S. architectural projects is required. Responsibilities Manage and coordinate architectural work for high-end retail and commercial renovation projects. Produce and review construction documents using Revit and AutoCAD. Support construction administration, including reviewing submittals, responding to RFIs, and resolving technical questions. Develop detailed drawings for façades, custom architectural features, specialty finishes, and complex construction conditions. Coordinate architectural designs with structural components and other building systems. Review existing-building conditions and incorporate renovation requirements into project documentation. Coordinate with internal teams, consultants, contractors, and other project stakeholders. Use Procore and other project management tools to track documentation, communication, and outstanding items. Review documentation for consistency with project requirements and applicable U.S. codes, including ADA accessibility and egress requirements. Manage priorities, track deliverables, and proactively identify issues affecting quality or timelines. Requirements Professional background in architecture, with substantial experience as a Project Architect, Architectural Project Manager, Job Captain, or similar role. Direct experience delivering architectural projects in the United States. Advanced proficiency in Revit or AutoCAD , with the ability to independently produce and review construction documents. Strong construction administration experience , including submittal reviews, RFIs, and technical coordination during construction. Demonstrated project management and coordination experience. Experience in retail or commercial architecture , including renovations and work within existing buildings. Strong architectural detailing skills and an understanding of construction methods, materials, and the integration of structural components. Familiarity with U.S. building codes, ADA accessibility standards, and egress requirements. Excellent spoken and written English, including the ability to discuss technical issues directly with U.S. project teams. Strong organization, attention to detail, problem-solving skills, and the ability to work with minimal supervision. Availability for full-time remote work and coordination with the U.S. team during its working hours. Preferred Qualifications Experience with luxury retail stores, flagship locations, branded commercial spaces, or high-end restaurant projects. Strong experience in façade design and detailing, particularly custom façade systems, specialized exterior finishes, and unique architectural elements. Experience coordinating custom architectural features and complex detailing with consultants, contractors, and fabricators. Proficiency in both Revit and AutoCAD. Hands-on experience using Procore. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Toronto, Canada; New York, United States; Melbourne, Australia; Baku, Azerbaijan; Cairo, Egypt; Dammam, Saudi Arabia Eram Talent is hiring on behalf of its leading Oil & Gas client for multiple professional opportunities across Drilling & Rig Operations, Seismology, Geological Support, Potential Field Services, Technical Support, and Engineering Documentation. The client is seeking qualified and experienced professionals to support drilling operations, rig-site activities, field assignments, geoscientific investigations, technical functions, and engineering project support. Successful candidates will contribute to safe and efficient operations, accurate technical documentation, effective field support, and the achievement of project objectives. Opportunities are available across various experience levels, including operational, technical, specialist, and support roles. Candidates with relevant qualifications and experience are encouraged to apply for the position that best matches their background. Requirements 1. Drilling & Rig Operations Derrickman – Assist with rig-floor operations, handling tubulars and drilling equipment, routine maintenance, and safe execution of drilling activities. Rig Clerk – Provide administrative and clerical support at rig sites, maintaining records, correspondence, employee timekeeping, and site documentation. UR Support Assistant – Support office and field operations through document handling, recordkeeping, equipment and material coordination, and transportation between offices and rig sites. Forklift Operator – Operate forklifts safely to load, unload, transport, stack, and manage drilling materials and equipment in warehouse and site environments. HSE Coordinator – Coordinate health, safety, and environmental activities, including inspections, audits, incident investigations, safety training, risk management, and regulatory compliance. 2. Seismology Seismologist – All Levels (I, II & III) – Monitor seismic survey operations, equipment testing, geophysical data quality, survey positioning, VSP and uphole surveys, and field safety and compliance. Minimum direct experience: 2 years (Level I), 3 years (Level II), and 5 years (Level III). 3. Geological Support Geological Assistant Technician – All Levels (I, II & III) – Support geological field activities through terrain verification, core handling, sample organisation, and proper storage and archiving. Minimum direct experience: 2 years (Level I), 3 years (Level II), and 5 years (Level III). 4. Potential Field Specialists Potential Field Specialist – All Levels (I, II & III) – Support geophysical survey operations through equipment testing, potential-field data quality control, field data processing, sample handling, and verification of survey deliverables. Minimum direct experience: 2 years (Level I), 3 years (Level II), and 5 years (Level III). 5. Technical & Engineering Support Technical Specialist – All Levels (I, II & III) – Perform specialist geophysical technical services, including equipment acceptance checks, survey and data quality control, compliance monitoring, and verification of technical deliverables. Minimum direct experience: 2 years (Level I), 3 years (Level II), and 5 years (Level III). Engineering Support Assistant – Provide engineering project support through technical documentation, drawing and report management, material and equipment listings, data reconciliation, and coordination with engineering and planning teams.

Location: Zürich, Switzerland About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Location: On-site - Zurich, Switzerland Languages: Fluent German and Swiss German (Mandatory) About the Company Our client is an innovative Swiss PropTech company transforming how property management companies handle residential re-letting. By simplifying and streamlining the rental process, the company helps property managers reduce administrative workloads, save time, and manage property vacancies more efficiently. As a growing startup operating in Switzerland and the wider DACH region, the company offers an exciting opportunity to work directly with its founders and play an important role in building its outbound sales function. Job Summary We are looking for a motivated, confident, and highly organized Sales Development Representative (SDR) to drive outbound B2B sales activities across Switzerland. In this role, you'll be the first point of contact for property management companies, engaging decision-makers, introducing an innovative property management solution, and booking qualified product demonstrations for the founders. Your primary focus will be cold calling, lead qualification, appointment setting, and CRM management. This is a pure outbound sales development role. You won't be responsible for closing deals or managing accounts. Instead, you'll focus on opening doors, generating qualified opportunities, and building a strong sales pipeline. You'll work closely with the founders, receive direct feedback, and help refine the company's outbound sales strategy. Key Responsibilities Outbound Prospecting: Conduct approximately 40–50 outbound calls daily to pre-qualified property management companies across Switzerland. Decision-Maker Engagement: Connect with managing directors, heads of property management, and other senior decision-makers. Appointment Setting: Communicate the company's value proposition clearly and book qualified product demonstrations for the founders. Lead Qualification: Assess prospects' needs, company size, and potential fit before scheduling meetings. CRM Management: Maintain accurate and up-to-date records in Pipedrive, including call outcomes, follow-ups, contact information, and next steps. Email Follow-Ups: Send personalized follow-up emails to prospects and nurture conversations until a meeting is confirmed. Meeting Coordination: Confirm scheduled demonstrations, send reminders, and help maintain a high meeting attendance rate. Lead Verification: Review and validate new leads generated through automated prospecting tools before adding them to the CRM. Sales Feedback: Identify common objections, share market insights, and contribute to improving sales scripts and outreach strategies. Founder Collaboration: Work directly with the founders to continuously improve outreach performance and lead quality. Requirements Fluent German and Swiss German are essential, including the ability to confidently communicate with Swiss German-speaking customers over the phone. Strong verbal communication skills and the ability to engage senior decision-makers professionally. Confidence making high-volume outbound cold calls and handling objections. A proactive, resilient mindset with the ability to stay motivated despite rejection. Excellent organizational skills and attention to detail. Ability to communicate a compelling value proposition clearly and concisely. Strong time management skills and the ability to consistently meet activity targets. Comfortable working with CRM systems and maintaining accurate sales records. Ability to work independently while collaborating closely with a small, fast-moving team. Must be based in Switzerland. Nice to Have Previous experience as a Sales Development Representative (SDR), Business Development Representative (BDR), or Outbound Sales Representative. Experience in B2B cold calling, appointment setting, or lead generation. Familiarity with Pipedrive or similar CRM platforms. Experience in real estate, property management, PropTech, or related industries. Previous experience selling to Swiss businesses or decision-makers in the DACH market. Experience working in a startup or founder-led sales environment. Benefits 💰 Competitive Compensation: Fixed salary with the potential to earn performance-based bonuses for qualified, completed demos. 🚀 High-Impact Role: Join a growing Swiss PropTech startup and directly contribute to its commercial growth. 📈 Professional Development: Build valuable experience in B2B outbound sales, lead generation, and the Swiss real estate technology sector. 🎯 Clear Performance Goals: Work toward measurable KPIs with opportunities for performance-based rewards. 💻 Modern Sales Tools: Use Pipedrive CRM and automated lead generation systems to streamline your workflow. 🌟 Meaningful Contribution: Help shape the company's outbound sales playbook, messaging, and prospecting processes.

Location: United States About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are looking for a detail-oriented Business Analyst – AI Evaluation Specialist to support a project focused on assessing and comparing chatbot responses. You will evaluate multiple AI-generated outputs against defined business requirements and quality criteria, analyze business processes, and deliver structured assessments that help improve the accuracy and usefulness of AI systems. The ideal candidate combines strong business analysis, data interpretation, requirements documentation, and critical evaluation skills with the ability to communicate clear, evidence-based conclusions. Key Responsibilities Gather, analyze, and document business requirements, stakeholder expectations, and project objectives. Compare multiple chatbot responses and assess their accuracy, relevance, completeness, and alignment with defined evaluation criteria. Conduct structured evaluations and provide clear, evidence-based final assessments of AI-generated outputs. Translate business requirements into functional specifications, evaluation criteria, and actionable documentation. Analyze workflows, business processes, and data to identify gaps, inefficiencies, and improvement opportunities. Create reports, dashboards, process maps, and other project documentation. Support project planning, testing, implementation, and user acceptance testing (UAT). Collaborate with technical teams and business stakeholders to ensure project requirements are understood and met. Track project progress, risks, dependencies, and key performance indicators (KPIs). Present findings, insights, and recommendations to support informed decision-making. Maintain consistent evaluation quality and meet project deadlines and task completion targets. Requirements Bachelor's degree in Business Administration, Finance, Computer Science, or a related field. At least 3 years of professional experience as a Business Analyst or in a similar analytical role. Strong analytical thinking, problem-solving, and decision-making skills. Proficiency in Excel and experience with SQL, Power BI, Tableau, or comparable analytical and reporting tools. Experience gathering requirements, documenting functional specifications, and mapping business processes. Strong attention to detail and the ability to compare complex information against defined criteria. Excellent written communication, reporting, and documentation skills. Ability to collaborate with cross-functional teams and manage multiple priorities independently. Willingness to work five days per week, including weekends when required, with two weekdays off during the project.

Location: Kaunas, Lithuania Location: Kaunas, Lithuania | Hybrid Work Model Biomapas is looking for a proactive and motivated Talent Acquisition Specialist to join our international team in Kaunas! In this role, you will contribute to our global talent acquisition activities, partnering with hiring managers across different markets to attract, engage, and recruit talented professionals. You will have the opportunity to manage end-to-end recruitment processes, develop your sourcing expertise, and contribute to recruitment initiatives in a dynamic, international life sciences environment. Responsibilities: Manage end-to-end recruitment processes , from job advertisement creation and candidate sourcing to interviews, selection, and offer coordination. Proactively identify and engage talent through LinkedIn Recruiter, professional networks, job boards, and other sourcing channels. Partner with hiring managers to understand recruitment needs, define candidate profiles, and develop effective hiring strategies. Build and maintain talent pipelines for current and future recruitment needs across international markets. Coordinate candidate assessments and interviews , ensuring an efficient and positive candidate experience. Maintain clear and timely communication with candidates and hiring managers throughout the recruitment process. Prepare and coordinate job offers , supporting a smooth transition from candidate selection to onboarding. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and ensure compliance with data protection and confidentiality requirements. Monitor recruitment metrics and prepare reports to support data-driven hiring decisions and continuous process improvement. Collaborate with external recruitment partners , agencies, and professional networks when needed. Contribute to employer branding initiatives and recruitment projects that strengthen Biomapas' visibility as an employer. Requirements Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. 1–3 years of experience in talent acquisition , preferably managing multiple vacancies simultaneously. Hands-on experience in candidate sourcing, screening, interviewing, and recruitment coordination . Confidence using LinkedIn and other sourcing platforms to identify and engage potential candidates. Understanding of recruitment processes, candidate assessment methods, and talent pipeline management. Excellent communication and relationship-building skills, with the ability to collaborate effectively with candidates and hiring managers. Fluency in Lithuanian and English , both written and spoken. Strong organizational skills, attention to detail, and the ability to manage competing priorities. A proactive, solution-oriented mindset with the ability to work independently and take ownership of recruitment activities. A high level of professionalism, discretion, and commitment to confidentiality. Proficiency in MS Office applications and confidence working with digital recruitment tools. Benefits Professional Growth & Career Opportunities: Develop your expertise, expand your skills, and explore career opportunities within a growing international organization. International & Collaborative Environment: Be part of a rapidly growing global team, working alongside talented professionals from different countries and cultures. Performance-Based Bonus: Receive an annual bonus based on individual performance. Health & Well-being Benefits: Enjoy additional health insurance, personal accident insurance, and business travel insurance. Employee Referral Program: Benefit from our rewarding employee referral program. Workplace Perks: Enjoy monthly team lunches, fresh fruit days, and other initiatives that make everyday work more enjoyable. Team Spirit & Engagement: Connect with colleagues through team-building events, global meetings, and corporate social responsibility (CSR) activities. Modern & Sustainable Workplace: Work in a modern, newly established, sustainable office in Kaunas city center, with convenient parking facilities. Flexibility & Work-Life Balance: Enjoy flexible working hours and a hybrid working model that combines office collaboration with the possibility of working remotely. Salary ranges based on experience 1900-2300 eur/gross/month

Location: Kaunas, Lithuania Join Biomapas as a Finance Analyst and become part of our international team in Kaunas, Lithuania (hybrid work model) We are looking for a Finance Analyst to strengthen the Finance team, with particular focus on financial planning, forecasting and management reporting. The role will support and increasingly take ownership of recurring forecasting processes, administration and development of financial forecasting tools, budget preparation, and monthly financial analysis. The Finance Analyst will work closely with the Head of Finance and other Finance team members and will interact with relevant business stakeholders to understand financial performance and translate operational developments into financial insights. This role is suitable for someone who already has solid experience in financial analysis, FP&A, controlling or a similar finance role and is ready to work with a good degree of independence, without this being a senior or managerial position. Key responsibilities Financial forecasting & planning Prepare and maintain monthly financial forecasts , including P&L and relevant underlying operational drivers. Coordinate collection and validation of forecasting inputs from Finance and business stakeholders. Analyse changes between actuals, previous forecasts, budget and other relevant planning scenarios. Identify and explain key financial variances and changes in business performance. Support scenario modelling and ad-hoc financial analyses for management. Continuously improve forecasting accuracy, structure and efficiency. Forecasting tools & financial models Support the ownership and day-to-day administration of the company's financial forecasting and planning tools . Maintain financial models, assumptions, mappings and reporting structures used in forecasting. Ensure consistency between source financial data, forecasting models and management reporting. Identify opportunities to automate or simplify recurring forecasting and analytical processes. Participate in implementation, improvement or further development of FP&A and reporting solutions. Budgeting Participate in the annual budgeting process , including preparation of templates, assumptions and financial models. Work with Finance and relevant business stakeholders to collect and challenge budget inputs. Consolidate budget information and support preparation of the overall company budget. Analyse budget movements and support preparation of management-level budget materials. Monthly financial analysis & management reporting Prepare recurring monthly analytical reporting covering financial performance and key business drivers. Perform actual vs. budget, actual vs. forecast and forecast vs. previous forecast analysis. Investigate significant variances and provide clear explanations of underlying drivers. Develop additional analytical views that help management understand financial and operational performance. Support preparation of monthly management and Group reporting materials where required. Perform ad-hoc financial analyses requested by Finance management. Requirements Experience Approximately 2–5 years of relevant professional experience in FP&A, financial controlling, management reporting, financial analysis or a similar finance role. Practical experience with financial forecasting, budgeting and variance analysis. Experience working with financial models and recurring management reporting. Experience working with P&L structures and understanding the relationship between operational drivers and financial results. Technical skills Strong Excel skills , including financial modelling, data analysis and working with larger datasets. Experience with financial planning, forecasting, ERP or BI/reporting tools. Ability to work with and reconcile data coming from multiple sources. Comfortable learning new finance systems and becoming a capable user/administrator of forecasting tools. Experience with Power BI, Power Query or similar analytical/reporting tools would be an advantage. Professional capabilities Strong analytical skills and ability to understand the drivers behind financial results rather than only produce reports. Good attention to detail while being able to identify the key message behind the numbers. Ability to independently structure analysis and investigate discrepancies. Comfortable working with deadlines associated with monthly reporting, forecasting and budgeting cycles. Ability to communicate financial information clearly to both Finance and non-Finance stakeholders. Proactive approach to improving existing processes and reporting. Education Bachelor's or Master's degree in Finance, Accounting, Economics, Business Administration or a related field . Benefits Professional growth and career opportunities International team and environment Bonus based on annual performance Personal accident and business trip insurance Additional health insurance Rewarding referral policies Monthly lunch and fruit days Team building, global meetings other CSR activities Modern and new Sustainable office in city center with parking Partly remote work possibility & flexible working hours Salary ranges based on experience 3000-3600 eur/gross/month

Location: New York Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role We are seeking highly experienced Site Reliability Engineers (SRE) to shape the reliability, scalability and performance of our platform and customer facing applications. You will work closely with our software engineers and research teams to ensure our systems meet and exceed our internal and external customers' expectations.     What You Will Do As a Site Reliability Engineer, you balance the day-to-day operations on production systems with long-term software engineering improvements to reduce operational toil and foster the reliability, availability, and performance of these systems.   Operations • Design, build, and maintain scalable, highly available and fault-tolerant infrastructures to support our web services and ML workloads • Make sure our platform, inference and model training environments are always highly available and enable seamless replication of work environments across several HPC clusters • Operate systems and troubleshoot issues in production environments (interrupts, on-call responses, users admin, data extraction, infrastructure scaling, etc.) • Implement and improve monitoring, alerting, and incident response systems to ensure optimal system performance and minimize downtime • Implement and maintain workflows and tools (CI/CD, containerization, orchestration, monitoring, logging and alerting systems) for both our client-facing APIs and large training runs • Participate occasionally in on-call rotations to respond to incidents and perform root cause analysis to prevent future occurrences   Development • Drive continuous improvement in infrastructure automation, deployment, and orchestration using tools like Kubernetes, Flux, Terraform • Collaborate with AI/ML researchers to develop and implement solutions that enable safe and reproducible model-training experiments • Build a cloud-agnostic platform offering an abstraction layer between science and infrastructure • Design and develop new workflows and tooling to improve to the reliability, availability and performance of our systems (automation scripts, refactoring, new API-based features, web apps, dashboards, etc.) • Collaborate with the security team to ensure infrastructure adheres to best security practices and compliance requirements • Document processes and procedures to ensure consistency and knowledge sharing across the team • Contribute to open-source projects, research publications, blog articles and conferences   What We're Looking For • Master’s degree in Computer Science, Engineering or a related field • 7+ years of experience in a DevOps/SRE role • Strong experience with cloud computing and highly available distributed systems • Exposure to site reliability issues in critical environments (issue root cause analysis, in-production troubleshooting, on-call rotations...) • Experience working against reliability KPIs (observability, alerting, SLAs) • Hands-on experience with CI/CD, containerization and orchestration tools (Docker, Kubernetes...) • Knowledge of monitoring, logging, alerting and observability tools (Prometheus, Grafana, ELK Stack, Datadog...) • Familiarity with infrastructure-as-code tools like Terraform or CloudFormation • Proficiency in scripting languages (Python, Go, Bash...) and knowledge of software development best practices • Strong understanding of networking, security, and system administration concepts • Excellent problem-solving and communication skills • Self-motivated and able to work well in a fast-paced startup environment   Your application will be all the more interesting if you also have: • experience in an AI/ML environment • experience of high-performance computing (HPC) systems and workload managers (Slurm) • worked with modern AI-oriented solutions (Fluidstack, Coreweave, Vast...) WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Remote, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Senior Manager, Total Rewards Operations, India, you'll lead a small team supporting GitLab's global benefits and compensation operations. You'll translate global program priorities into dependable execution, strengthen operational controls, and make processes easier to run and support across regions and time zones. You'll set clear priorities and quality standards while coaching your team to deliver accurate work. You'll support global programs in partnership with their functional owners, rather than set enterprise-wide compensation or benefits strategy. What You’ll Do Oversee, coach, and develop the day-to-day responsibilities for the local Benefits Analyst and Senior Total Rewards Operations Analyst, establishing clear ownership, goals, feedback practices, and coverage plans. Prioritize global benefits support and compensation operations work, balancing recurring cycles, service requests, audits, and time-sensitive projects. Oversee compensation operations support, including market-data workflows, compensation-cycle preparation, system transactions, equity grant data checks, and audit evidence. Establish quality controls, review points, escalation paths, and records practices that protect sensitive compensation and benefits information and maintain appropriate access and confidentiality. Monitor deadlines, dependencies, service trends, and risks, surfacing issues early and carrying practical process improvements through to adoption. Partner with global program owners to coordinate execution across geographies, communicate local considerations, and support consistent team member experiences through clear written updates, decision records, and reusable documentation. Work with People Technology and system stakeholders to clarify requirements, test process and system changes, and improve data quality and workflow efficiency, using artificial intelligence tools responsibly where appropriate. What You’ll Bring Experience in Total Rewards, benefits, compensation operations, or a closely related People function in a global organization, with working knowledge of benefits administration and/or compensation processes and their dependencies. Demonstrated people-management ability, including setting priorities, coaching team members, and developing operational capability. A record of delivering accurate work across multiple deadlines, stakeholders, and time zones, supported by practical controls, root-cause analysis, and process improvements. Clear written communication and stakeholder-management skills, including the ability to explain processes and escalate risks. Sound judgment with confidential data and sensitive team member matters. Ability to use spreadsheets, human resources systems, and collaboration tools to manage workflows and validate data. Fluency in artificial intelligence tools and the ability to use them responsibly to improve Total Rewards work and team processes. Helpful, but not required: experience supporting a distributed, multi-country workforce or working with benefits vendors, brokers, salary surveys, equity grant operations, or compensation review cycles. About the team The Senior Total Rewards Operations Manager supports global total rewards programs, working with Payroll, Finance, People Operations, People Technology, Legal, People Business Partners, brokers, and vendors. The team's tools include Workday, Google Workspace, Slack, and Claude. The role emphasizes accurate administration, team-member support, and practical process improvements, with opportunities to build deeper total rewards expertise. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. As a member of the Teleport Customer Solutions Team, you will own the full post-sales lifecycle for a portfolio of strategic customers: implementation, technical support, ongoing business reviews, and identifying expansion opportunities. You will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers, and dedicated to proactively driving adoption so that they achieve the maximum value from all Teleport products and solutions. This is a deeply technical role. Many of our customers run Teleport on Kubernetes, and you will be expected to operate comfortably at the cluster level: designing and deploying Teleport in customer environments, troubleshooting failing workloads, and debugging access, networking, and certificate issues alongside customer engineers. You will work directly with customers to design solution architecture, deploy and configure Teleport hands-on, share implementation best practices, triage and debug technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with enterprise-wide rollouts. You will act as a customer champion within Teleport and help prioritize product feedback by working with the Product team. As a Senior Technical Account Manager, you will be the primary lead for identifying and providing initial triage of technical blockers via shared chat, ticket, and meetings. As our company grows and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset. What you’ll bring - Deep, hands-on Kubernetes experience. You have built clusters with kubeadm (not just managed services), configured RBAC and certificate-based user access, and debugged failing workloads, networking, and control-plane issues. CKA certification is strongly preferred; CKAD is a plus. - Experience with cert-manager and TLS certificate management, Helm, and GitOps tooling (ArgoCD or Flux) - Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), and RBAC - Linux administration skills - Hands-on experience with one of the major public cloud providers: AWS, GCP, or Azure (certifications are a plus) - 8+ years of experience in customer-facing software onboarding, software services, solution architecting, or system administration roles - Exceptional hands-on troubleshooting, testing, and debugging skills, with the tenacity to identify and resolve technical issues as they arise - Outstanding soft skills and excellent verbal and written communication - Project management experience and the ability to handle multiple clients simultaneously What you’ll be doing - Design solution architecture for Teleport in customer environments - Deploy and configure Teleport in customer environments, including Kubernetes-based deployments, and communicate implementation best practices to the customer - Act as the point person for technical issues, troubleshooting Kubernetes-based customer environments (cluster, networking, certificate, and access issues) and escalating high-complexity cases to Engineering - Work closely with Sales and Product to identify customer needs tied to tangible upsell and cross-sell opportunities - Plan and deliver Quarterly Business Reviews for customers, drive adoption within the customer organization, and plan and assist with enterprise-wide rollouts of Teleport - Develop, maintain, and deliver customized training, and evangelize the solution to a wider customer organization - Maintain strong working relationships with key client stakeholders and expand those relationships into other parts of the organization - Document each customer’s business goals and challenges to align Teleport with the most value possible - Serve as a subject matter expert on existing and upcoming Teleport solutions for customers and teammates, staying up to date on the latest releases - Collaborate with Sales and Product to provide valuable feedback for product improvement - Support our broader customer base seeking new solutions and best practice recommendations Our interview process Our interview process includes a hands-on technical assessment. You will build a kubeadm Kubernetes cluster, configure RBAC with certificate-based user access, deploy an application, present your design and its tradeoffs, and work through live Kubernetes troubleshooting scenarios. Candidates should be comfortable operating Kubernetes at this level without relying on managed-service abstractions. You are welcome to use AI tools for the take-home portion, with full disclosure of how they were used. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: Dominican Republic Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: Mexico Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: Colombia Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD