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Location: Mexico Job Title: Virtual Administrative Assistant Location: Remote Reports to: Luis Lora Job Summary: We are seeking a highly organized and proactive Virtual Administrative Assistant to support our team remotely. This role involves managing administrative tasks, streamlining processes, and ensuring efficient communication and organization across the team. The ideal candidate is detail-oriented, tech-savvy, and capable of managing multiple priorities. Key Responsibilities: Manage schedules, appointments, and meetings for team members using digital calendars. Coordinate and facilitate communication between team members, clients, and stakeholders. Perform data entry, maintain databases, and generate reports as needed. Handle email correspondence, prioritize messages, and draft professional responses. Organize and maintain digital files, ensuring accessibility and version control. Assist with preparing presentations, spreadsheets, and other business documents. Conduct online research and gather information to support team projects. Manage online tools and software subscriptions, ensuring effective usage. Provide customer service support via email or chat, addressing inquiries or concerns. Monitor and execute other administrative tasks as required by the team. Qualifications: Proven experience as a Virtual Assistant, Administrative Assistant, or similar role. Strong proficiency in tools such as Microsoft Office Suite, Google Workspace, and task management software (e.g., Trello, Asana). Excellent organizational, time management, and multitasking skills. Strong verbal and written communication abilities. Tech-savvy with the ability to quickly learn and adapt to new tools and software. Familiarity with CRM systems and project management tools is a plus. Ability to work independently, with minimal supervision, in a remote environment. How to Apply: Interested candidates, please submit your resume, cover letter, and any relevant portfolio or references.

Location: Argentina Cardiology Specialist with Vascular Experience We are seeking a dedicated and experienced Cardiology Specialist with expertise in vascular procedures to join our esteemed medical team. Key Responsibilities: Diagnose and treat cardiovascular and vascular conditions Perform vascular procedures and interventions Collaborate with a multidisciplinary team to provide comprehensive patient care Stay updated on the latest advancements in cardiology and vascular medicine Qualifications: Medical degree and board certification in Cardiology Specialized training or experience in vascular procedures Strong clinical skills and patient-focused approach Excellent communication and teamwork abilities Why Join Us: Competitive salary and benefits package Opportunities for professional growth and development Supportive and collaborative work environment If you are passionate about improving patient outcomes and have the required expertise, we would love to hear from you. Apply now to join our dynamic team!

Location: Colombia About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Responsibilities: Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters. Handle patient inquiries and provide accurate and empathetic responses. Coordinate with healthcare providers to ensure seamless patient care. Prepare and update medical documents, reports, and correspondence. Manage electronic health records (EHR) and maintain patient confidentiality. Collaborate with medical staff to organize virtual medical consultations. Perform basic medical research and assist in creating medical content. Requirements: Proven experience as a Medical Assistant, Medical Secretary, or similar role. Proficiency in medical terminology and understanding of medical procedures. Excellent communication skills, both written and verbal. Strong organizational skills and attention to detail. Ability to work independently and manage tasks efficiently. Proficiency in using medical software, EHR systems, and Microsoft Office Suite. Comfortable with virtual communication tools such as Zoom or Skype. High-speed internet connection and a reliable computer setup. Preferred Qualifications: Medical Assistant certification or related healthcare certification. Previous experience with telemedicine platforms. Knowledge of medical billing and insurance processes. Familiarity with HIPAA regulations and patient data privacy. What We Offer: Competitive compensation based on experience and qualifications. HMO Card Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Dominican Republic About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Responsibilities: Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters. Handle patient inquiries and provide accurate and empathetic responses. Coordinate with healthcare providers to ensure seamless patient care. Prepare and update medical documents, reports, and correspondence. Manage electronic health records (EHR) and maintain patient confidentiality. Collaborate with medical staff to organize virtual medical consultations. Perform basic medical research and assist in creating medical content. Requirements: Proven experience as a Medical Assistant, Medical Secretary, or similar role. Proficiency in medical terminology and understanding of medical procedures. Excellent communication skills, both written and verbal. Strong organizational skills and attention to detail. Ability to work independently and manage tasks efficiently. Proficiency in using medical software, EHR systems, and Microsoft Office Suite. Comfortable with virtual communication tools such as Zoom or Skype. High-speed internet connection and a reliable computer setup. Preferred Qualifications: Medical Assistant certification or related healthcare certification. Previous experience with telemedicine platforms. Knowledge of medical billing and insurance processes. Familiarity with HIPAA regulations and patient data privacy. What We Offer: Competitive compensation based on experience and qualifications. HMO Card Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Philippines We are seeking an experienced and customer-focused Call Center Representative to join our healthcare team. The ideal candidate will have strong call center experience, exceptional communication skills, and hands-on experience using eClinicalWorks (eCW). This role is responsible for managing a high volume of inbound and outbound calls, scheduling appointments, assisting patients, documenting interactions accurately, and ensuring an outstanding patient experience. We are specifically looking for an "All-Star" candidate who is proactive, detail-oriented, highly organized, and capable of working independently while maintaining excellent service standards. Key Responsibilities · Handle a high volume of inbound and outbound patient calls professionally and efficiently. · Schedule, reschedule, and cancel appointments accurately within eClinicalWorks (eCW). · Verify patient demographics, insurance information, and contact details. · Document all patient interactions thoroughly and accurately in the EMR system. · Identify urgent patient concerns and escalate appropriately according to established protocols. · Provide exceptional customer service while maintaining empathy, professionalism, and patience. · Follow up on patient inquiries, messages, and assigned tasks in a timely manner. · Maintain accuracy when handling patient information and appointment scheduling. · Adhere to HIPAA and company privacy policies at all times. · Collaborate with providers, medical assistants, and administrative staff to ensure smooth patient care coordination. · Meet established productivity and quality standards. Qualifications · Minimum 2 years of call center experience (healthcare call center experience strongly preferred). · Hands-on experience with eClinicalWorks (eCW) is required. · Excellent verbal and written English communication skills. · Strong customer service and patient relations skills. · Ability to multitask in a fast-paced environment. · Strong attention to detail and organizational skills. · Ability to work independently with minimal supervision. · Proficient with Microsoft Office, Google Workspace, and EMR systems.

Location: Dominican Republic We are seeking an experienced and customer-focused Call Center Representative to join our healthcare team. The ideal candidate will have strong call center experience, exceptional communication skills, and hands-on experience using eClinicalWorks (eCW). This role is responsible for managing a high volume of inbound and outbound calls, scheduling appointments, assisting patients, documenting interactions accurately, and ensuring an outstanding patient experience. We are specifically looking for an "All-Star" candidate who is proactive, detail-oriented, highly organized, and capable of working independently while maintaining excellent service standards. Key Responsibilities · Handle a high volume of inbound and outbound patient calls professionally and efficiently. · Schedule, reschedule, and cancel appointments accurately within eClinicalWorks (eCW). · Verify patient demographics, insurance information, and contact details. · Document all patient interactions thoroughly and accurately in the EMR system. · Identify urgent patient concerns and escalate appropriately according to established protocols. · Provide exceptional customer service while maintaining empathy, professionalism, and patience. · Follow up on patient inquiries, messages, and assigned tasks in a timely manner. · Maintain accuracy when handling patient information and appointment scheduling. · Adhere to HIPAA and company privacy policies at all times. · Collaborate with providers, medical assistants, and administrative staff to ensure smooth patient care coordination. · Meet established productivity and quality standards. Qualifications · Minimum 2 years of call center experience (healthcare call center experience strongly preferred). · Hands-on experience with eClinicalWorks (eCW) is required. · Excellent verbal and written English communication skills. · Strong customer service and patient relations skills. · Ability to multitask in a fast-paced environment. · Strong attention to detail and organizational skills. · Ability to work independently with minimal supervision. · Proficient with Microsoft Office, Google Workspace, and EMR systems.

Location: Philippines About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Responsibilities: Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters. Handle patient inquiries and provide accurate and empathetic responses. Coordinate with healthcare providers to ensure seamless patient care. Prepare and update medical documents, reports, and correspondence. Manage electronic health records (EHR) and maintain patient confidentiality. Collaborate with medical staff to organize virtual medical consultations. Perform basic medical research and assist in creating medical content. Requirements: Proven experience as a Medical Assistant, Medical Secretary, or similar role. Proficiency in medical terminology and understanding of medical procedures. Excellent communication skills, both written and verbal. Strong organizational skills and attention to detail. Ability to work independently and manage tasks efficiently. Proficiency in using medical software, EHR systems, and Microsoft Office Suite. Comfortable with virtual communication tools such as Zoom or Skype. High-speed internet connection and a reliable computer setup. Preferred Qualifications: Medical Assistant certification or related healthcare certification. Previous experience with telemedicine platforms. Knowledge of medical billing and insurance processes. Familiarity with HIPAA regulations and patient data privacy. What We Offer: Competitive compensation based on experience and qualifications. One of the best HMO Card in the business Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Mexico City, Mexico About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Responsibilities: Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters. Handle patient inquiries and provide accurate and empathetic responses. Coordinate with healthcare providers to ensure seamless patient care. Prepare and update medical documents, reports, and correspondence. Manage electronic health records (EHR) and maintain patient confidentiality. Collaborate with medical staff to organize virtual medical consultations. Perform basic medical research and assist in creating medical content. Requirements: Proven experience as a Medical Assistant, Medical Secretary, or similar role. Proficiency in medical terminology and understanding of medical procedures. Excellent communication skills, both written and verbal. Strong organizational skills and attention to detail. Ability to work independently and manage tasks efficiently. Proficiency in using medical software, EHR systems, and Microsoft Office Suite. Comfortable with virtual communication tools such as Zoom or Skype. High-speed internet connection and a reliable computer setup. Preferred Qualifications: Medical Assistant certification or related healthcare certification. Previous experience with telemedicine platforms. Knowledge of medical billing and insurance processes. Familiarity with HIPAA regulations and patient data privacy. What We Offer: Competitive compensation based on experience and qualifications. HMO Card Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Philippines About the Role We are seeking an articulate, high-energy Chiropractic Virtual Assistant & Front Desk Coordinator with mandatory ChiroTouch EMR experience to manage our practice's inbound/outbound phone operations and general medical administration. In this position, your main priority is answering phone calls with exceptional clarity, scheduling patient appointments, and managing patient inquiries. When you are not on the phone, you will support the practice with general medical administrative workflows, patient communications, and record management directly within ChiroTouch. Requirements Key Responsibilities 1. Phone Management & Patient Scheduling Manage a high volume of inbound and outbound calls using our Intermedia VOIP phone system. Speak clearly, professionally, and warmly to answer patient questions, schedule care plans, confirm visits, and manage reschedules. Perform proactive appointment reminder calls to minimize no-shows and keep clinic calendars full. 2. ChiroTouch EMR & Administrative Support Maintain accurate, up-to-date patient records, intake forms, and schedules within ChiroTouch EMR . Perform general medical administrative tasks during call downtime, including document organization, digital fax handling, and messaging. Route patient inquiries, clinical notes, or care plan questions to providers in a timely manner. 3. Patient Communications & Practice Support Provide attentive, empathetic support to chiropractic patients regarding appointment logistics, practice policies, and intake requirements. Document every phone call, patient request, and calendar modification accurately in real time. Qualifications & Requirements EMR Mastery (Non-Negotiable): Hands-on proficiency and recent experience using ChiroTouch EMR . Call Volume Experience: Strong, proven background managing high call volumes in a medical setting with exceptionally clear, professional spoken English. Specialty Knowledge: Prior background working in Chiropractic practices or physical therapy/rehabilitation clinics. Phone System Experience: Experience using Intermedia VOIP (or similar cloud-based phone platforms). Skills: Strong multitasking ability, high attention to detail, and comfort managing administrative tasks between calls.

Location: Philippines We are seeking an exceptionally organized, proactive, and dependable Virtual Executive Assistant (EA) & Operations Coordinator to serve as the high-level "right hand" to our Practice Leader, Pam. In this dual executive and personal support role, you will manage executive calendars, prioritize communications, coordinate team workflows, and take complete ownership of administrative projects to eliminate decision fatigue. A critical near-term priority for this position includes managing operational logistics and executing manual patient data migration as our practice transitions from Elation EMR to Dakota Health (which also serves as our primary VoIP communication platform). The ideal candidate is a resourceful, self-directed professional who anticipates needs before being asked, communicates with polish and warmth, and thrives in an autonomous functional medicine environment. Working Environment & Core Schedule Role Title: Executive Assistant – Functional Medicine Practice Specialty: Functional Medicine & Holistic Health Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 9:00 AM – 5:00 PM EST (Eastern Standard Time) Core Technology Stack: Elation EMR (Legacy), Dakota Health (New EMR & Integrated VoIP), Google Workspace / Microsoft 365, Project Management Tools Special Project Focus: Manual EMR Data Migration (Elation to Dakota Health) Top 3 Daily Responsibilities Executive & Administrative Support: Manage Pam’s calendar, prioritize inbox communications, coordinate meetings, and systematically track outstanding administrative action items through completion. Practice & Team Coordination: Facilitate daily communication across practice staff (Office Manager, Providers, and VAs), monitor delegated tasks, and manage data entry and team logistics during the Dakota Health EMR transition. Proactive Personal & Professional Support: Act as Pam's proactive remote right-hand—researching vendors, coordinating travel/purchases, handling remote errands, and solving problems independently to minimize executive workload. Core Responsibilities Calendar & Communication Ownership: Oversee complex scheduling, optimize executive daily timelines, draft correspondence, and maintain clean, organized inboxes across Gmail/Google Workspace or Outlook. EMR Data Migration & System Support: Carefully audit and manually migrate patient records, charts, and administrative data from Elation EMR over to Dakota Health , ensuring zero data loss and maintaining absolute HIPAA compliance. Team Task Oversight: Monitor cross-functional projects delegated to virtual assistants and clinic staff, acting as a "second set of eyes" to verify deadlines and quality standards. Remote Personal Assistant Duties: Research, vet, and coordinate remote vendors, manage personal/professional travel arrangements, handle procurement requests, and organize personal logistics for Pam. Document & Report Preparation: Draft clean spreadsheets, presentation materials, meeting summaries, and standardized operating procedures (SOPs). Vendor & VoIP Management: Utilize Dakota Health's integrated VoIP system to manage practice communication rules, routing, and vendor connections. Requirements Executive Assistant Experience: Proven background supporting executive leadership, practice founders, or medical directors in an EA, PA, or Operations Coordinator capacity. Healthcare & EMR Literacy: Prior experience working within a U.S. healthcare environment with hands-on familiarity navigating EMR systems ( Elation EMR and/or Dakota Health experience is a major advantage). Data Migration & Detail Focus: High accuracy and meticulous attention to detail required for auditing and manually migrating patient charts and clinical files between systems. Proactive Self-Starter Mindset: Demonstrated ability to anticipate executive needs, manage multiple priorities independently, and execute projects without constant supervision or hand-holding. English Fluency: Flawless, polished, and warm written and verbal English communication skills. HIPAA Compliance & Discretion: Strict adherence to HIPAA regulations and absolute confidentiality when handling protected health information (PHI) and executive personal data. Remote Workspace Setup: Dedicated, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed primary internet, backup power/internet solutions, and a noise-canceling headset. Preferred Qualifications Background or experience supporting a Functional Medicine , Naturopathic, or Integrative Health practice. Experience with VoIP telephony management and EMR platform transitions. Ideal Candidate Profile You are a sharp, empathetic, and exceptionally organized Virtual EA who takes pride in making life easier for the leader you support. You navigate software platforms with ease, handle confidential data with precision during EMR transitions, and operate as a trusted, proactive partner every single day.

Location: Philippines We are seeking an exceptionally articulate, tech-savvy, and proactive Virtual Front Desk & Practice Operations Specialist with elite English communication skills to serve as a high-level Virtual Assistant and Client Account Specialist. In this dynamic, hybrid role, you will split your time between direct patient engagement (50% call, scheduling, and texting volume) and practice operations support (account management for partner practices, founder assistance, and AI workflow refinement). The ideal candidate is naturally smart, highly adaptable, and comfortable jumping between phone calls on RingCentral / Quo , managing patient tickets in a centralized Work Hub, navigating Nextech EHR , and managing administrative follow-ups (faxes, prior authorizations, medical records). Perfect, polished, and accent-neutral English is mandatory, while specific EMR experience is secondary to sheer technical agility and quick-learning capability. Working Environment & Core Schedule Role Title: Virtual Front Desk & Practice Operations Specialist Status: Full-Time (40 Hours / Week) Schedule: Standard U.S. Practice Hours (Monday – Friday) Core Systems: Nextech EHR , RingCentral / Quo , Centralized Work Hub Ticket Queue, Google Workspace / Microsoft 365 Role Breakdown: 50% Front Desk / Patient Communication & Administrative Support | 30% Practice Account Management | 20% Founder Executive Support Top 3 Daily Tasks High-Touch Patient Engagement (Calls, Scheduling & Texting): Handle incoming/missed calls, book and reschedule appointments, perform text outreach, and manage delicate or escalated patient conversations with warmth and poise. Work Hub Queue Execution: Manage and resolve assigned tickets daily—processing fax requests, submitting prior authorizations, tracking medical records, and routing clinical items to practices. Account Management & Process Optimization: Conduct weekly call report reviews for partner practices, train/update AI knowledge bases ("Teach Teri"), write step-by-step SOPs, and assist practice leadership with calendar and administrative support. Core Responsibilities Patient Communication & Front Desk Operations (~50%) Execute daily outbound and inbound calls via RingCentral/Quo to return missed calls, confirm appointments, follow up on no-shows, and deliver practice messages. Book, reschedule, and optimize provider calendars within Nextech EHR or digital scheduling platforms. Manage prescription refill requests, insurance eligibility checks, and form follow-ups, routing all clinical inquiries directly to practice staff. Handle complex call scenarios, including de-escalating upset callers or answering tricky questions that require human intervention. Conduct administrative workflows: fax and email providers/pharmacies, submit prior authorizations, and request, track, and attach medical records to patient charts. Account Management & Practice Onboarding (~30%) Serve as the primary operational contact for partner clinics—managing onboarding, conducting regular check-ins, and reviewing call quality metrics. Review weekly call reports to spot trends, missed opportunities, or unaddressed patient inquiries. Update practice knowledge bases ("Teach Teri") by gathering accurate responses from clinic staff to continuously improve automated systems. Synthesize practice reports and marketing data into concise, actionable summaries for clinic leadership. Executive Support & Workflow Improvement (~20%) Support company leadership with calendar scheduling, inbox follow-ups, meeting notes, vendor coordination, and special research projects. Log manual tasks meticulously, tracking task durations and requirements to draft clear, step-by-step SOP guides. Report platform bugs and usability feedback to the product development team and test new features prior to live clinic rollouts. Requirements Elite English Communication: Native-level, flawless spoken and written English skills with a calm, warm, and highly professional tone over the phone and in writing. U.S. Healthcare Background: 2+ years of direct experience supporting a U.S. medical practice (Front Desk, Patient Coordinator, Medical Assistant, Referral Coordinator, or Practice Manager). Administrative Competency: Demonstrated experience handling core office workflows: scheduling, referrals, prior authorizations, medical records requests, insurance checks, and digital faxing. Tech Smart & Adaptable: Exceptional digital literacy; able to pick up new software, EMRs, and AI tools rapidly without needing extensive technical hand-holding. HIPAA Compliance: Comprehensive understanding of Protected Health Information (PHI) and strict adherence to HIPAA privacy protocols. Remote Workspace: Private, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a noise-canceling headset. Preferred / Nice-to-Have Qualifications Experience with specialized EMR/PM systems such as Nextech , Athenahealth, eClinicalWorks, or ModMed. Experience in Ophthalmology or other surgical/medical specialties. Experience in account management, customer success, or as an Executive Assistant / Chief of Staff at a growing healthcare company.

Location: El Salvador; Colombia; Paraguay; Honduras; Nicaragua; Guatemala We are seeking a detail-oriented Virtual Administrative & Timekeeping Coordinator to support a US-based shipping and logistics company. In this role, you will manage employee time cards, upload and organize documentation, and handle administrative follow-ups for management. You will work extensively with spreadsheets and online management systems, catch missing details, and ensure all administrative records are complete, organized, and delivered on time. Work Schedule: Monday through Friday, 8:00 AM – 5:00 PM (Standard Business Hours). RESPONSIBILITIES Time Card Management (Primary): Collect and review time cards for accuracy, flag missing or incomplete entries, follow up directly with employees, update tracking sheets, and prepare records for management review and payroll processing. Documentation & File Management (Primary): Upload documents to designated online systems, maintain consistent folder structures and file naming conventions, review documents for completeness, chase outstanding items, and maintain accurate tracking logs. Administrative Support & Follow-Up: Send reminders, maintain Excel or Google Sheets logs, prepare basic operational reports, handle routine email correspondence, track deadlines, and support general clerical and data entry tasks. Requirements Administrative Experience: Direct background in administrative support, data entry, or general office administration. Spreadsheet Proficiency: Strong hands-on skills in Microsoft Excel or Google Sheets. Document Management: Proven experience uploading, organizing, and systematically managing electronic files and folders. Attention to Detail: Exceptional accuracy, organization, and proactive follow-through skills. English Proficiency: Clear, professional written and verbal English communication. Work Ethic: Ability to work independently, follow established procedures, and handle repetitive tasks accurately and confidentially. NICE TO HAVES Experience with timekeeping, timesheet reviews, or payroll support operations. Familiarity with online timekeeping platforms, shared cloud drives, and document management systems. Experience supporting remote or multi-employee operational teams. Prior experience in the shipping, logistics, or transportation industry (preferred, not required).

Location: El Salvador; Colombia; Nicaragua; Honduras; Guatemala; Dominican Republic We are seeking an experienced Virtual Referral & Prior Authorization Coordinator to join a growing Primary Care and Family Medicine practice in the US. This role requires recent, hands-on experience using eClinicalWorks (eCW) to seamlessly integrate into established workflows. You will take full ownership of processing patient referrals and insurance prior authorizations from start to finish. As you become proficient in these core responsibilities, the role will expand to include patient scheduling, phone management, and general administrative front-desk support. Work Schedule: Monday through Friday, 8:00 AM – 5:00 PM CST. RESPONSIBILITIES Referral Coordination (Primary): Prepare and submit referrals in eClinicalWorks (eCW), verify patient and insurance details, attach necessary clinical documentation, follow up with specialist offices, and track each referral to completion. Prior Authorizations (Primary): Verify authorization requirements, submit requests through insurance payor portals, gather supporting clinical records, track deadlines, escalate claim denials, and keep providers and patients informed. Administrative & Reception Support (Secondary): Handle inbound and outbound calls via Weave, schedule patient appointments, process intake and registration, update demographics, verify insurance coverage, and manage follow-up messages. Requirements eClinicalWorks (eCW): Recent, hands-on experience using eCW in a US-based medical practice (mandatory). Referrals & Prior Auths: Proven experience managing full-cycle referrals and insurance prior authorizations independently. Bilingual Skills: Fully bilingual in English and Spanish with clear, professional spoken English. US Healthcare Experience: Direct experience working with US medical practices, ideally in Primary Care or Family Medicine. Adaptability: Willingness to expand responsibilities into phone management, patient scheduling, and front-desk reception duties. Compliance: Solid understanding of medical terminology, insurance communication, and strict HIPAA guidelines. NICE TO HAVES Experience using Weave VoIP phone systems. High-volume referral and prior authorization handling. Background in insurance benefits verification and front-desk patient reception.

Задачи: — Помощь в организации звонков, взаимодействие с англоязычными специалистами и партнёрами. — Фиксация договорённостей и перевод информации при необходимости. — Участие в онлайн-звонках и коммуникация на английском языке с партнёрами, юристами и другими специалистами. — Организация встреч, ведение заметок и фиксация договорённостей. — Перевод переписки, документов и устной коммуникации при необходимости. — Ведение деловой переписки и выполнение административных поручений руководителя. Требования: — Свободный разговорный английский, достаточный для делового общения. — Базовое понимание Web3, криптовалют и особенностей этой индустрии. — Хорошие навыки устной и письменной коммуникации. — Внимательность к деталям и грамотность при ведении заметок и переписки. — Ответственность и умение точно выполнять поставленные задачи. Условия: — Формат работы: Part-time. — Место работы: Удалённо (Remote). — Гибкий график. — Зарплата обсуждается индивидуально.

Location: Philippines We are seeking an experienced, high-performing Medical Biller to support a busy, integrated chiropractic and multidisciplinary health practice. While this role may include light administrative support, the core focus is driving the practice’s complete revenue cycle management—from initial insurance verification to claim submission and accounts receivable management. The ideal candidate possesses specialized experience in chiropractic billing workflows, exhibits mastery of ChiroTouch , and seamlessly handles phone communications via Intermedia . You will work in close alignment with a U.S.-based team to maintain optimal billing accuracy and financial performance. Schedule & Daily Focus Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 9:00 AM – 6:00 PM PST (US Pacific Standard Time) VA's Top 3 Daily Tasks Claims Processing & Submission: Coding, auditing, and submitting clean primary and secondary insurance claims for chiropractic and medical services. Insurance Verification & Pre-Authorizations: Verifying patient benefits, eligibility limits, co-pays, deductibles, and obtaining required care authorizations. Accounts Receivable (A/R) Management: Tracking unpaid or delayed claims, managing denials, posting insurance/patient payments, and working aging reports. Core Responsibilities Full-Cycle Billing Operations: Execute claim submissions, track insurance payments, post explanation of benefits (EOBs), and process patient billing statements. ChiroTouch EMR Management: Maintain clean ledger records, manage billing queues, log authorization details, and verify diagnostic/procedural coding within ChiroTouch . Payer & Phone Communications: Conduct outbound calls to insurance carriers and handle practice phone inquiries using the Intermedia phone system. Denial & Rejection Resolution: Investigate unpaid claims, file timely appeals, resolve billing discrepancies, and reduce overall A/R aging. Administrative Alignment: Coordinate with clinic staff and U.S.-based practice managers to ensure missing documentation or billing authorizations are obtained without care disruption. Requirements Required Qualifications Specialty Billing Background: Proven experience in medical billing with specific expertise supporting Chiropractic practices . Software Requirement (Non-Negotiable): Hands-on proficiency and direct experience using ChiroTouch EMR . Phone System Proficiency: Experience using Intermedia phone systems (or comparable multi-line VOIP software). Revenue Cycle Mastery: Comprehensive knowledge of claims submission, insurance verification, pre-authorization workflows, and accounts receivable management. Communication & Collaboration: Fluent verbal and written English skills; comfortable collaborating directly with a U.S.-based healthcare team. Remote Setup: A private, HIPAA-compliant home office with a reliable computer, high-speed internet, and a clear headset. Preferred Qualifications Integrated Healthcare Experience: Familiarity with billing for multi-disciplinary practices (e.g., Chiropractic, Physical Therapy, Medical/Pain Management). Immediate Availability: Ability to transition quickly into full-time PST schedule operations. Ideal Candidate Profile You are a meticulous chiropractic billing specialist who understands the intricacies of ChiroTouch and insurance claim lifecycles. You take ownership of revenue health, follow up relentlessly on aging accounts, and integrate seamlessly into established team workflows.

Location: Prague, Czechia At Dentons Europe Services in Prague, we embrace a culture of collaboration and continuous improvement. Our team of professionals is dedicated to collaborating seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more to support legal teams in managing large volumes of data, ensuring accuracy, and enhancing the overall legal process. Job overview Dentons is seeking a proactive and highly organised Virtual Assistant to provide high-quality administrative, organisational and coordination support to Lawyers and Business Professionals across the Europe Region. You will help stakeholders manage their day-to-day activities efficiently, delivering timely support across calendar management, document production, meeting coordination and business services processes. Working with colleagues across multiple jurisdictions, you will contribute to a consistent, responsive and client-focused service. Key Responsibilities Manage calendars, appointments, meetings, conferences and travel arrangements, including coordination across multiple time zones. Prepare itineraries, agendas, presentations, reports, spreadsheets and other business documentation. Draft, edit, format, proofread, translate and transcribe documents and correspondence, ensuring compliance with Firm standards. Monitor inboxes, support routine correspondence and coordinate follow-up actions to ensure administrative requests are completed on time. Maintain electronic filing and document-management systems, including Filesite and Dentons Direct, and support accurate record keeping. Coordinate with Business Services teams on processes relating to matter opening, conflict checks, billing and invoicing. Work with Risk, Finance, Billing, OGC, HR, BD and Marketing teams to facilitate timely completion of workflows and requests. Collaborate with other Virtual Assistants to maintain service continuity, balance workloads and provide cover during absences or peak periods. Requirements One to three years’ experience in an administrative, executive assistant, secretarial, coordination or business support role. Experience in a professional services, legal, corporate or international environment is preferred. Experience supporting multiple stakeholders, managing competing priorities and coordinating complex administrative processes. Strong Microsoft Outlook, Word, PowerPoint and Excel skills, together with document formatting and proofreading capabilities. Familiarity with document-management systems, virtual collaboration tools and remote working environments. Excellent communication, organisation, prioritisation and time-management skills, with a high level of attention to detail. A proactive, reliable and collaborative approach, with discretion, sound judgement and the ability to remain effective under pressure. A degree, or ongoing studies, in Law, Business Administration, Finance or a related discipline is preferred. Benefits 5 weeks of vacation 3 sick days Meal allowance of CZK 110/day Home office allowance of CZK 4,70/hour Multisport card worth CZK 420 and/or Multipass card (Flexi pass) worth CZK 500 per month

Location: Colombia; El Salvador; Honduras; Guatemala; Nicaragua; Dominican Republic We are seeking a detail-oriented, highly organized, and proactive Virtual Surgery Scheduling Coordinator to support a U.S.-based orthopedic medical practice. In this role, you will be responsible for coordinating surgical procedures, managing medical administrative workflows, communicating with insurance payors (Workers' Comp, Personal Injury, and Medicare), and liaising directly with attorneys and clinical teams. If you have at least 2 years of experience in U.S. surgery scheduling, exceptional written and verbal communication skills, and a strong customer-centric mindset, we encourage you to apply! Top 3 Daily Tasks Surgery & Appointment Scheduling: Coordinate, schedule, and track surgical procedures, consultations, and follow-ups while managing provider calendars with high accuracy. Medical Administration & Document Editing: Review, edit, and organize medical reports, surgical documentation, and client files to ensure complete clinical precision. Payor & Legal Coordination: Process and verify Workers' Compensation (W/C), Personal Injury (PI), and Medicare authorizations, while liaising directly with attorneys and insurance adjusters regarding case requirements. Key Responsibilities Oversee end-to-end surgery scheduling workflows, ensuring seamless communication between patients, surgical centers, physicians, and administrative staff. Review and edit complex medical reports, ensuring accuracy before distribution to payors, legal teams, or patient records. Manage Workers’ Compensation, Personal Injury, and Medicare claims details related to surgical approvals and pre-authorizations. Communicate professionally with law offices and attorneys regarding Personal Injury and Workers' Comp cases. Maintain clear, professional written and verbal communication with patients to guide them through pre-op and post-op administrative steps. Work independently to solve scheduling bottlenecks, follow up on pending authorizations, and update patient files in the EMR. Requirements Experience: 2+ years of direct experience in surgery scheduling for a U.S. medical practice (experience in Orthopedics is a strong plus). Insurance & Legal Knowledge: Solid working knowledge of Workers’ Compensation (W/C) , Personal Injury (PI) , and Medicare procedures. Medical Documentation: Proven experience reviewing and editing medical reports and clinical documentation. Language Skills: Fluent/Bilingual English (written and spoken) with strong interpersonal communication. Spanish speaking capability is preferred. Tech Skills: Proficient in Google Workspace, Microsoft Excel, Microsoft Outlook, and digital calendar management. EMR/EHR Experience: Hands-on experience with medical EMR systems. Experience with ModMed (EMA) is a major plus, though candidates proficient in other EMR platforms are welcome to apply. Work Style: Ability to work independently with minimal supervision, highly team-oriented, customer-focused, and detail-driven. Work Setup & Terms Schedule: Full-Time (40 hours/week, Monday – Friday, 8:00 AM – 5:00 PM PST). Location: 100% Remote. Technical Setup: Quiet home office workspace equipped with a high-speed computer setup, noise-canceling headset, and power/internet backup infrastructure.

• Управление ресурсами VPC (IP-адреса, виртуальные сети, подсети, балансировщики нагрузки, группы безопасности). • Обеспечение отказоустойчивости (при выпадении ДЦ или смежных сервисов), распределённая природа, синхронизация доступа к ресурсам.