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Location: United States POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast. The Impact You’ll Make As a Senior Solutions Engineer – Web on our post-sales team, you'll make sure every customer integration of the Incode platform is successful, reliable, and scalable. You'll guide enterprise customers from kickoff to go-live, keep their live integrations healthy as the platform evolves, and bring the voice of the customer to Product and Engineering. What You’ll Own & Drive Integration Delivery • Guide enterprise customers through the end-to-end integration of Incode's platform, SDKs, and APIs, from kickoff to go-live. • Train customer technical teams and translate their use cases into the right platform integration. • Provide technical guidance, such as web application architecture design, when customers need it. • Assess custom and feature requests, and work with internal teams to deliver the ones we take on. Production Support • Serve as the advanced escalation point for issues in live integrations: reproduce, find the root cause, and drive the fix. • Guide customers through troubleshooting and resolving issues in their own integration code. • Partner with Incode Engineering to diagnose and resolve platform issues, escalating with clear, actionable detail. Integration Health • Review upcoming platform releases and anticipate their impact on customers. • Proactively review customer integrations to improve performance. • Lead customers through upgrades, migrations, and deprecations. Team and Platform • Contribute to our developer documentation and code samples. • Mentor fellow engineers and share best practices. • Build internal tools that make the team more efficient. • Advise customers and internal teams on technical capabilities when needed. The Qualities That Set You Apart Customer-Centric Engineer – You take ownership of every integration and don't rest until the customer is live and stable. Deep Web Technologist – You have a strong command of modern JavaScript, SDKs, and web security — and you're energized by complex integration puzzles. Clear Communicator – You translate engineering concepts into plain language for business stakeholders and provide precise technical detail when escalating internally. Proactive Partner – You anticipate platform changes, flag risks early, and lead customers through transitions before they become incidents. AI-Augmented – You use AI coding assistants as a force multiplier — and you have the judgment to verify what they produce. Your Background Required • 5+ years in a customer-facing technical role, such as solutions, integration, or support engineering, ideally in enterprise SaaS. • Bachelor's degree in Computer Science or a related field, or equivalent practical experience. • Advanced JavaScript (ES6+) and TypeScript, HTML, and CSS, with experience in a modern framework such as React (including Next.js), Angular, or Vue.js, and an understanding of how client-side SDKs behave in server-rendered apps. • Strong REST API and webhook integration and debugging skills, including browser dev tools, network traces, logs, and API clients such as Postman. • Experience integrating and troubleshooting third-party web SDKs. • Solid grasp of web security: CORS, Content Security Policy, CSRF, XSS, OAuth 2.0 / OpenID Connect, and JWT. • Proficiency with Git and the modern JavaScript toolchain, such as npm or pnpm and Vite. • Hands-on use of AI coding assistants, such as GitHub Copilot, Cursor, or Claude Code, to speed up debugging, code review, and sample integrations, with the judgment to verify what they produce. • Responsible use of AI tools in customer work: you know what data can and cannot be shared, in line with security and privacy policies. • Understanding of software architecture and system integration patterns. • Clear communication with both engineers and business stakeholders. • Professional fluency in English and Spanish. • Willingness to travel when required. Nice to Have • Experience with identity verification, KYC, fraud prevention, or biometrics. • Understanding of AI-driven fraud, such as deepfakes, injection attacks, and synthetic identities. • Familiarity with cloud platforms and CI/CD pipelines. • Experience with testing frameworks such as Vitest, Jest, or Playwright. • Experience building with LLM APIs, AI agents, or the Model Context Protocol (MCP) to automate workflows or internal tools. • Experience with browser camera and media APIs, such as getUserMedia and WebRTC, across desktop and mobile browsers. • Background in networking, security, or compliance. • Experience writing developer documentation or building internal tools. Why Incode? Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically. Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy – Operate like a founder with the resources of a unicorn. Global Impact – Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Location: Intellias Meet your recruiter Jeison Arturo Rios Castano jeison.rioscastano@intellias.com https://www.linkedin.com... Vacancy details Test Engineering Manual Test Engineering Lead Lead Colombia, Poland, Portugal, Spain, United States Remote APPLY NOW REFER A FRIEND Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow! What project we have for you This QA leader currently manages a small offshore mostly manual QA team and provides automated testing infrastructure, AI test case generation and synthetic healthcare test data generation to the engineering teams. I was having him transition that offshore team into an SDET team focused on enabling test automation while helping the engineering team take on all test case creating outside of end-to-end testing. What you will do Offer and explain complex ideas at a level appropriate to the audience, considering their experience and background Review and analyze product requirements to ensure that they are testable Decompose and estimate stories and specifications into tasks and allocate them to team members Plan implementation of the features and achieve the overall objectives, considering relevant dependencies and risks Design and support test strategy, test plans, and required testing documentation Actively apply experience-based test design techniques Support and update traceability matrices and testing guidelines per projects Perform functional and non-functional testing according to project needs Analyse test results, report on the product’s quality and present the information to the stakeholders Lead problem-solving efforts to identify and resolve defects Lead, mentor, and train the testing team What you need for this Required skills: 6+ years of hands-on experience in Software Quality Assurance, including leadership/managerial experience Experience working in an agile development environment and familiarity with agile methodologies Excellent knowledge of testing types such as functional, change-related, and non-functional Knowledge Test Management Tools such as TestRail, Zephyr, or Xray for organizing and tracking test cases, test runs, and defects Network protocol analyzers like Wireshark or Fiddler to inspect network traffic and troubleshoot network-related issues Solid practical experience in testing APIs using Postman, Swagger, DevTools, Ready API, etc. Experience with version control systems and CI/CD tools (git, GitLab Pipelines/Jenkins or similar), Linux CLI Excellent problem-solving and critical thinking skills, with the ability to troubleshoot and debug complex issues Strong communication skills, with the ability to effectively communicate testing status, issues, and recommendations to technical and non-technical stakeholders Good level of autonomy with many assignments. Possesses at least basic job prioritization skills Experience in arranging on-the-job training, coaching, and mentoring of team members Hands-on experience delivering products in Healthcare or a related domain – e.g., pharma, medical devices, nutrition or fitness/sports applications Understanding of the specifics of working with health-related data and regulated environments (e.g., GDPR, HIPAA, MDR) is a strong plus Will be a plus: Experience with SQL and NoSQL Experience with cloud-based testing and deployment, AWS/Azure/GCP services Knowledge of continuous integration and delivery (CI/CD) practices Experience with performance testing and analysis An Associate, Professional or Specialty-level certification from one of our strategic technology partners — AWS, Microsoft, Google, Databricks or Anthropic — aligned with your tech stack. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Intellias Meet your recruiter Stephen Palmer stephen.palmer@intellias.com https://www.linkedin.com... Vacancy details Management Manager Director Bulgaria, Croatia, Poland, Portugal, Spain, United Kingdom Remote APPLY NOW REFER A FRIEND Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow! What project we have for you We are building a market-leading AI Solutions practice and are looking for a senior leader to anchor it across Europe. This is a hands-on leadership role at the intersection of technical depth, client advisory, and commercial growth. You will work with business segments and co-own AI outcomes end to end — from shaping opportunities and advising client executives, through architecting and delivering production-grade solutions, to building the team and offerings that let us scale. This is not a pure management role and not a pure architect role. The right person can sit with a client CTO in the morning to frame a transformation roadmap, dive into a model architecture or agent design review in the afternoon, and shape the next quarter’s offering and pipeline in between. You will be a founding pillar of how we take AI from pilot to production at enterprise scale. What you will do Client Advisory & Pre-Sales Act as the senior AI advisor and trusted partner to enterprise clients, translating business problems into pragmatic, value-driven AI strategies and roadmaps. Lead pre-sales and solutioning: shape opportunities, scope and estimate engagements, run discovery and design workshops, and present to senior and C-level stakeholders. Drive proposal and RFP responses, solution narratives, and commercial framing that differentiate us in competitive situations. Identify and grow account opportunities, partnering with business development to convert advisory engagements into delivery programs. Offering & Practice Development Define and productize repeatable AI offerings, accelerators, and reusable assets that shorten time-to-value and improve delivery margins. Establish reference architectures, delivery playbooks, and engineering standards for ML, GenAI, and agentic solutions. Contribute to AI practice strategy and external thought leadership (points of view, frameworks, speaking, content). Delivery Leadership Support end-to-end delivery of AI programs — from PoC and pilot through to hardened production — ensuring solutions actually ship and operate, not just demonstrate. Drive production readiness across the lifecycle: MLOps/LLMOps, evaluation, monitoring, cost management, security, and AI governance. Manage program economics, scope, risk, quality, and stakeholder alignment across distributed delivery teams. Technical Leadership Provide hands-on technical direction across machine learning, deep learning, and GenAI/agentic systems, with the credibility to lead architecture and design reviews. Make and defend platform and architecture decisions across hyperscaler and data ecosystems (AWS, Azure, GCP, Databricks, Salesforce etc.). Set technical standards and uphold engineering quality, mentoring senior technical staff. Team Building & Leadership Recruit, build, and grow a high-performing AI delivery organization in Europe across data science, ML/AI engineering, and solution architecture. Manage, coach, and develop senior practitioners; foster a culture of capability growth, certification, and continuous learning. Operate effectively within a collaborative leadership model alongside business development and technology peers. What you need for this 12+ years in technology, data, or engineering, with strong hands-on background in AI / ML / data science, including genuine hands-on practice (not solely oversight). Demonstrable hands-on expertise in machine learning and deep learning— model development and experimentation with frameworks such as PyTorch or TensorFlow, and a working command of modern ML/DL techniques. Proven track record delivering AI/ML solutions into production at enterprise scale — you have shipped systems that operate reliably in the real world. Production experience on at least one major hyperscaler or data platform(AWS, Azure, GCP, or Databricks); multi-platform fluency is a strong advantage. Hands-on production experience with GenAI and agentic systems — LLMs, RAG, orchestration and agent frameworks, tool/function calling, and evaluation of non-deterministic systems. Experience leading both internally and externally — line-managing internal teams and owning external client programs as a delivery lead, engagement lead, or equivalent accountable role. Executive-grade client presence — able to advise, influence, and build credibility with senior business and technology stakeholders. Nice to Have: Prior consulting or IT/professional-services experience — pre-sales, offering development, and accountability for running AI projects and programs (including revenue or margin contribution). Experience building or scaling an AI / data practice or capability from an early stage. Deep domain expertise in one or more priority verticals — e.g., retail, automotive & mobility, financial services, healthcare / medtech & life sciences, or telecom — sufficient to speak the client’s language and frame value, not just technology. Familiarity with EU AI Act, GDPR, and responsible-AI / governance frameworks as applied to enterprise deployments. Relevant certifications (AWS / Azure / GCP ML or AI, Databricks). Advanced degree (MSc or PhD) in Computer Science, Data Science, Machine Learning, Engineering, or a related field. Experience operating within nearshore / distributed delivery models. Additional European languages. What Success Looks Like (First 6–12 Months) Established credibility with key clients and internal stakeholders as the go-to senior AI leader for one or more business segments. Shaped and helped win AI engagements, with a measurable contribution to pipeline and bookings. Stood up or sharpened a set of productized AI offerings and accelerators that the team can sell and deliver repeatably. Promoted delivery and engineering standards and begun building a growing, high-quality AI team with measurable impact Delivered (or put firmly on track) at least one flagship AI program running in client production. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

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Location: Intellias Meet your recruiter Yuliya Tsyapenko yuliya.tsyapenko@intellias.com https://www.linkedin.com... Vacancy details IT Administration IT Administration Specialist Middle Lviv, Ukraine Office APPLY NOW REFER A FRIEND Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the challenges of tomorrow. What project we have for you We’re looking for a customer-oriented & experienced IT Administration Specialist to join our operations team in the Lviv office and deliver efficient and high-quality IT support to employees. You’ll be the go-to person for hardware and infrastructure support across our offices ensuring employees have the right equipment, workspaces run smoothly, and office IT systems stay operational. What you will do Hardware equipment management — procure, configure, deploy, replace, and upgrade laptops (macOS & Windows), monitors, peripherals, and mobile devices for employees Workplace administration — process workplace type changes (office/remote/hybrid), manage shared workspace equipment, and ensure meeting rooms are fully functional. Office infrastructure maintenance — troubleshoot and repair printers, manage cable infrastructure in meeting rooms, and maintain office equipment inventory Physical security systems — support access control systems, monitor and maintain video surveillance systems, respond to security incidents. OS deployment & IT security — perform operating system upgrades and migrations, handle corporate password issues, register client laptops, and execute media sanitization procedures during employee offboarding Asset & inventory management — track IT equipment lifecycle, manage returns and reassignments, maintain accurate asset records Service desk operations — resolve IT support tickets via Jira, meet SLAs, collaborate with the broader IT Operations team What you need for this 3+ years of experience in IT support, helpdesk, or a technical support role Hands-on experience with macOS and Windows device configuration and troubleshooting Experience with hardware diagnostics and repair — laptops, monitors, printers, peripherals Knowledge of access control systems and basic network infrastructure Experience working with ticketing systems (Jira Service Management preferred) Strong organizational skills and ability to manage high volumes of concurrent requests Willingness to work on-site in the Lviv office. Will be a plus: Experience with video surveillance systems setup and maintenance Familiarity with BYOD policies. Knowledge of IT asset management best practices and tools. Experience with Windows OS deployment at scale (e.g., Windows 10→11 migrations) Understanding of media sanitization and data destruction procedures What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Intellias Meet your recruiter Viktoriia Tochylova viktoriia.tochylova@intellias.com https://www.linkedin.com... Vacancy details AI/ML Engineering Machine Learning Engineer Senior Bulgaria, Croatia, Poland, Portugal, Spain Remote APPLY NOW REFER A FRIEND Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow! What project we have for you Join a transformative data and AI platform initiative aimed at modernizing enterprise-scale capabilities and enabling real-time decision-making. This project delivers a comprehensive roadmap covering AI, MLOps, data governance, and platform scalability, supporting a shift towards data-first operations and intelligent automation. What you will do Lead the ideation, design, and execution of AI proofs-of-concept and end-to-end machine learning systems, from research and experimentation through to scalable production deployment. Develop and implement machine learning and AI systems across domains including Computer Vision, NLP, and Generative AI, solving complex business and product challenges. Collaborate cross-functionally with engineering, product management, and business stakeholders to translate business objectives into scalable AI-driven capabilities and production-ready solutions. Architect and maintain production-grade AI systems across the full lifecycle, including data ingestion, feature engineering, model training, retrieval pipelines, orchestration layers, deployment, evaluation, and monitoring. Design and implement Retrieval-Augmented Generation (RAG) pipelines, semantic search systems, and multi-agent workflows, selecting appropriate architectures based on performance, latency, cost, and compliance constraints. Design evaluation frameworks for machine learning and generative AI systems, including offline evaluation, human-in-the-loop validation, automated scoring, and production monitoring. Optimize AI systems for scalability, latency, and cost efficiency, including batching, caching, quantization, and model selection strategies. Design and apply advanced mathematical models and statistical methods to analyze large, multi-modal datasets, including time series, classification, regression, and representation learning tasks. Collaborate on AI architecture decisions and contribute to technical roadmap planning, identifying high-impact opportunities for AI adoption across the organization. Mentor and provide technical guidance to junior ML engineers and data scientists, promoting engineering best practices and a culture of continuous learning. Stay current with emerging research, tools, and architectures in AI and machine learning, proactively evaluating and introducing relevant advancements. What you need for this Required skills: 5+ years of hands-on experience in machine learning, AI research, or data science, with a proven track record of delivering production-grade ML solutions. Master’s or Ph.D. in Computer Science, Data Science, Machine Learning, or a related quantitative field. Strong expertise across core ML disciplines including supervised and unsupervised learning, time series modeling, classification, regression, and model evaluation. Deep hands-on experience developing production systems in Computer Vision, NLP, and Generative AI. Strong experience building LLM-based applications, including RAG pipelines, agentic workflows, semantic search, and tool-using AI systems. Experience designing evaluation frameworks for generative AI systems, including prompt evaluation, hallucination detection, and performance monitoring. Proficiency in Python and modern ML ecosystem including PyTorch, TensorFlow, Hugging Face, NumPy, Pandas, and scikit-learn. Experience with modern LLM orchestration and serving frameworks such as LangChain, LlamaIndex, DSPy, Haystack, or equivalent. Experience deploying and scaling AI systems on cloud platforms (AWS, Azure, or GCP), including managed ML services and containerized deployments. Experience building and maintaining end-to-end ML pipelines, including data processing, model training, deployment, and monitoring. Understanding of responsible AI principles, including bias mitigation, safety guardrails, and governance considerations. Proficiency with version control (Git) and software engineering best practices for collaborative ML development. Excellent communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Will be a plus: Experience with MLOps tooling and workflows, including MLflow, Apache Airflow, Terraform, and CI/CD pipelines for model deployment. Experience with model serving and inference optimization tools such as vLLM. Experience working with feature stores, real-time data pipelines, or streaming AI systems. Experience with distributed training or large-scale model training frameworks. Experience with multimodal AI systems (vision-language models, audio-text, document AI). Experience with fine-tuning large language models or parameter-efficient training techniques (LoRA, PEFT, etc.). Experience contributing to open-source ML projects or publications in peer-reviewed venues. An Associate, Professional or Specialty-level certification from one of our strategic technology partners — AWS, Microsoft, Google, Databricks or Anthropic — aligned with your tech stack. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Intellias Meet your recruiter Yustyna Vozna yustyna.vozna@intellias.com https://www.linkedin.com... Vacancy details Test Engineering Automation Test Engineer (Java) Senior Bulgaria, Croatia, Poland, Portugal, Spain, Ukraine Remote APPLY NOW REFER A FRIEND Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow! What project we have for you The Client is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, was founded in 1984 and employs approximately 14,900 coworkers. For the trailing twelve months ended June 30, 2023, generated Net sales of approximately $22 billion. The project’s team is working on migrating existing Peoplesoft Financials and IBMi Financials platforms to Workday Platforms. We’re seeking a Workday QA to support new integration requirements and testing. What you will do Collaborate / Coordinate / Drive the test plans test performing for Workday financial integration solutions Document and maintain artifacts around testing Collaborate with cross-functional teams Work closely with Finance, Accounting and IT teams to plan and execute against new Workday related initiatives or enhancements Engage with third party vendors as needed on planned integrations or to support and maintain existing integrations What you need for this Required skills: 6+ years of hands-on experience in Quality Assurance and Test Automation Experience with various Workday Integration testing Thorough understanding of different testing methods, techniques, types, and methodologies, being able to choose the most appropriate approach for a given project Knowledge of test end-to-end  automation specifics Coding proficiency in Java Deep understanding of SOLID principles and design patterns, hands-on experience applying them to test frameworks Expert-level experience in development of Automation Frameworks Experience with test automation tools and libraries for API test automation, such as RestAssured or similar Experience in using test runners (TestNG, JUnit4/5) Strong experience in setting up and configuring test monitoring and reporting tools for complex systems Ability to get things done ability to work solo without active guidance from lead and detailed feature description. Shifted hours 10 AM- 7 PM or 9 AM-6 PM. Central time overlap required: ~2-4 hours per day. Will be a plus: Financial experience is a plus Experience in Agile SAFe Framework What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Northeast What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location. For New York City based hires: Estimated annual salary of $204,000.00 - $321,000.00 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Intellias Meet your recruiter Sara Gomes sara.gomes@intellias.com https://www.linkedin.com... Vacancy details ITSM Support Engineer Middle Bulgaria, Poland, Portugal Remote APPLY NOW REFER A FRIEND Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow! What project we have for you Join our team and immerse yourself in the dynamic world of innovative global companies, including Fortune 500 leaders across diverse industries such as Mobility, Retail, Financial Services & Insurance (FS&I), Travel & Hospitality, Telecom & Media, and more. As a pivotal member of our cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer experience for users of cutting-edge technology solutions developed for—and in collaboration with—Intellias’s esteemed clients. This is your chance to make a significant impact in a role that promises not just challenges but also rewarding experiences in a vibrant, supportive environment. What you will do Monitor platforms, applications, integrations, infrastructure, and connectivity services across assigned projects. Validate monitoring alerts and determine whether they represent actionable incidents, known issues, or false positives. Respond to incidents and service requests through agreed support channels and within defined SLA targets. Investigate and resolve incidents, including real-time issues, through structured troubleshooting and log analysis. Investigate application, platform, cloud, vehicle-to-cloud, SIM/eSIM, and mobile-connectivity issues. Analyse logs and monitoring data using Kibana, Grafana, Azure Monitor, or similar observability tools. Perform structured troubleshooting across application, networking, database, cloud, and integration layers, including root cause analysis and validation of resolution approaches. Use basic SQL queries to validate data, investigate incidents, and confirm system behaviour. Resolve complex technical issues through research, issue reproduction, and collaboration with internal support and engineering teams. Apply approved runbooks, knowledge articles, recovery procedures, and stable workarounds. Take end-to-end ownership of assigned incidents, including cases escalated to internal resolver groups or external suppliers. Coordinate technical escalations with engineering teams, telecom providers, cloud providers, external vendors, and other third parties. Support P1/P2 and Major Incident response, including incident bridges, escalation management, stakeholder communication, action tracking, and service-restoration coordination. Act as Incident Manager during Major Incidents when required. Provide clear and timely incident updates to customers, service managers, and technical stakeholders. Document investigation steps, findings, dependencies, workarounds, resolutions, and next actions in Jira Service Management. Prepare or contribute to root cause analyses, postmortems, post-incident reports, and corrective and preventive action plans. Maintain and improve knowledge articles, runbooks, Known Error records, and troubleshooting guides in Confluence. Monitor incident trends, gather and report support metrics, and track resolution progress. Identify recurring incidents, monitoring gaps, alert noise, and opportunities for service improvement. Execute database and system changes in production environments in line with change management processes. Support system and database performance optimization, high availability and disaster recovery (HA/DR) activities, security hardening, patching, upgrades, and migrations. Provide proactive recommendations for system optimization, cost efficiency, and improvements to support processes and operational efficiency. Ensure stability, reliability, and business continuity of supported systems. Follow security, data-protection, access-control, and change-management requirements of each project. Participate in shift handovers and ensure that all active work across projects is transferred with sufficient technical and operational context. Participate in shift-based 24/7/365 support model. Act as a reliable and customer-focused point of contact, clearly communicating progress, actions, and resolutions. What you need for this The role focuses on monitoring, incident investigation, log analysis, troubleshooting, service restoration, and coordination with internal engineering teams, telecom providers, cloud providers, and other external suppliers across several client projects as part of a shared 24/7 support team. The engineer will take ownership of technical incidents during assigned support hours, including high-priority P1/P2 cases and low priority P3/P4/P5, and ensure that investigation progress, actions, escalations, and resolutions are clearly documented and communicated in line with each project’s SLAs and processes. 3+ years in technical support, application support, production support, IT operations, or a similar role. Excellent communication skills in English (B2 or higher – written and spoken). Strong experience with log analysis, technical troubleshooting, and incident investigation. Hands-on experience with monitoring, logging and observability tools (e.g., Kibana/ELK, Grafana, Prometheus, Azure Monitor / Log Analytics or similar). Basic knowledge of server hardware, software, and operating systems. Solid understanding of networking fundamentals, including: TCP/IP; DNS; HTTP/HTTPS; VPN; routing; firewalls; mobile and internet connectivity concepts. Ability to write and execute basic SQL queries for troubleshooting and data validation. Theoretical knowledge of Microsoft Azure administration : Azure Virtual Machines, Storage, Networking, Azure Active Directory (Entra ID), Monitoring tools (Azure Monitor, Log Analytics). Familiarity with AWS, Google Cloud Platform. Understanding of cloud architecture and troubleshooting methodologies. Proficiency in: Azure CLI and Shell scripting (Bash / PowerShell). Ability to automate operational tasks and troubleshooting steps. Practical experience with Jira Service Management and Confluence, or comparable ITSM and knowledge-management platforms (Zendesk, Freshdesk, ServiceNow, etc.). Proven ability to investigate complex technical issues across multiple systems and dependencies. Experience working with Incident Management, Major Incident Management, Problem Management, Change Management, and Service Request processes. Understanding of ITIL-based support practices and SLA-driven service delivery. Ability to coordinate troubleshooting activities with internal engineering teams and external suppliers. Strong ownership mindset and ability to manage incidents from initial investigation through restoration and closure. Ability to prioritize multiple incidents and tasks across several projects in a dynamic operational environment. Strong analytical, problem-solving, and time management skills. Clear and professional written and verbal communication skills; strong customer service orientation. Ability to work independently while collaborating effectively with distributed technical teams. Ability to remain calm and structured during critical incidents and customer escalations. An enthusiastic attitude towards learning new technologies, domains, and client-specific processes. Willingness to work in shift-based support model (24/7/365 Support Model). Strong attention to documentation quality, data security, and operational compliance. Good to Have: Experience in a 24/7 or shift-based production support environment. Experience supporting multiple clients or projects in a shared / managed services team. Azure Administration Certification (Microsoft Certified: Azure Administrator Associate (Exam AZ-104)). ITIL Foundation or another relevant service-management certification. Practical experience with ITIL processes, ability to explain lifecycle of each issue type. Practical experience with root cause analysis and post-incident reviews. Knowledge of dynamic alerting and anomaly detection in monitoring tools. Experience in the telecommunications industry. Experience in the automotive, connected-vehicle, telematics, or mobility domain. Understanding of mobile network concepts, including SIM/eSIM lifecycle, roaming, mobile-data sessions, and connectivity troubleshooting. Experience working with external telecom providers, software suppliers, or cloud vendors. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills Azure Connectivity EnglishB2 Monitoring PowerShell SQL SupportSpecialist

Location: Remote Workplace: remote 🌎 About Us TeamSnap is made up of innovators, technologists, builders, and problem-solvers shaping the future of youth sports. We’ve been setting the standard in youth sports technology since we were founded in 2009.  We hire for big ideas and tiny egos — which is part of how we landed on Outside Magazine's Best Places to Work, Built In's 100 Best Remote-First Places to Work and, for several years running, Sports Business Journal’s Best Places to Work in Sports.   TeamSnap is seeking an Account Manager to own strategic relationships with a portfolio of mid-market sports organizations, driving retention, product adoption, and growth. This is a results-driven role built for someone who thrives on managing complex, high-value accounts through a consultative approach — not a high-volume, transactional book of business. Ideal candidates bring strong B2B relationship management skills, a consultative sales approach, and a collaborative mindset that makes the whole team better. What You'll Do: Manage a portfolio of mid-market accounts, establishing strong relationships and hitting retention goals Run demos of TeamSnap platforms to show the value of new products or add-ons Use account and usage data to drive proactive outreach — building account plans, spotting risk or expansion signals before customers raise them, and communicating results Drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the capabilities that solve them Manage your upsell pipeline to hit renewal and expansion targets across your portfolio Follow up on marketing-driven campaigns, turning outreach into your portfolio into real engagement — identifying challenges, educating customers, and creating growth opportunities Serve as the "Voice of the Customer" internally, escalating product feedback to ensure proper product prioritization Important Qualities: Motivated — you get excited about exceeding retention and growth goals Strong business acumen — you understand our customers' goals and operations and how TeamSnap adds value A great listener — you can absorb a lot of customer feedback, and know how to turn it into action Resourceful — you take initiative but also ask for guidance when needed Customer focused — you have compassion and care for the customer experience Collaborative — you believe in "we" before "I" and love to celebrate wins together What Will Set You Up For Success: 1-3+ years of experience in Customer Success, Relationship Management, or Account Management, preferably in a SaaS environment A proven track record of hitting retention and expansion targets Experience managing complex, high-value accounts where relationship depth matters more than volume Ability to travel occasionally, including our annual company meeting, periodic sales team meetings, potential trade shows, and client visits Sports industry experience (preferred) Do you have cold feet? If you think you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here. Compensation We’re committed to equitable compensation for all TeamSnappers. The starting point for this role is an OTE of $73,000, inclusive of base and commissions. Comp is updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.  🖥 Location TeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones. We're always expanding, but we can't currently hire in Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota, West Virginia, or Utah. We can only hire permanent US residents at this time. 🚀 Opportunities to Grow We work hard on a culture built on trust, accountability, and inclusion — one where you can take on more, make a lasting impact, and have some fun doing it. 🎩 Total Rewards Remote-first since 2009 Flexible PTO and parental leave 100% premium coverage of medical, dental, and vision for you and your family 401(k) to invest in your future $1,500 annual learning and development reimbursement Travel to all-company meetings and team events Generous home office allowance TeamSnap swag when you start, plus a $50 store credit on every work anniversary Monthly health and wellness reimbursement, and more TeamSnap Total Rewards 🏆  Award-winning Culture At TeamSnap, you're not a culture fit – you're a culture add. Read our Culture Playbook to see how we play, what we ask of each other, and what drives us. 🧡 Inclusion and Diversity Creativity and innovation don't come from cookie-cutter teams. We hold ourselves accountable for building a culture where everyone is valued. Need any accommodations during the interview process? Just ask. We are an Equal Employment Opportunity Employer. AI Notice We may use AI tools to support parts of the hiring process, such as reviewing applications and resumes or assessing responses. These tools assist our recruitment team; they don't replace human judgment, and final hiring decisions are made by people. Contact us if you'd like more information about how your data is processed.

Location: Remote Workplace: remote 🌎 About Us TeamSnap is made up of innovators, technologists, builders, and problem-solvers shaping the future of youth sports. We’ve been setting the standard in youth sports technology since we were founded in 2009.  We hire for big ideas and tiny egos — which is part of how we landed on Outside Magazine's Best Places to Work, Built In's 100 Best Remote-First Places to Work and, for several years running, Sports Business Journal’s Best Places to Work in Sports.   TeamSnap is hiring a Senior Product Manager, Media & Consumer Monetization to make TeamSnap ONE the place where youth sports families watch the game, and to turn that engagement into a thriving consumer subscription business.   Every weekend, millions of families show up for games, and plenty of grandparents, parents on the road, and fans wish they could be there too. TeamSnap ONE lets families live stream those games. This role owns two outcomes that feed each other. The first is making live streaming and video sharing a weekly habit: more teams going live, more people tuning in, more people coming back. The second is growing TeamSnap+, our premium subscription, by driving acquisition, conversion, and retention through premium media and content features.   You'll partner closely with Design, Engineering, Data, and Marketing. You'll report to the VP of Product. What You'll Do: Media adoption and engagement Grow live streaming and video usage. Increase the number of teams that stream, the viewers per stream, and how often people come back to watch. Find and fix the drop-offs along the way, from discovering streaming to setting up a first stream, from going live to getting viewers watching, and from watching to coming back next week. Turn raw game video into memories families want to keep. A two-hour stream is footage. The shot on goal, the first hit, and the season recap are memories. Build the experiences that turn one into the other: highlights, clips, recaps, and personalized moments that families want to save and share. Build engagement loops around video. Notifications, sharing to family and social channels, and team- and user-level moments that bring people back between games and seasons. Subscription growth Drive TeamSnap+ acquisition and conversion. Own the in-app trigger points where users meet a premium media or content feature and are invited to upgrade: where those moments appear, when they fire, and how clearly they show the value of TeamSnap+. Own subscriber retention. Understand why subscribers stay and why they churn. Build the in-app engagement and renewal experiences that keep them, and make sure subscribers keep getting value between seasons. Shape packaging: what's free and what's premium. Partner with Product Marketing to decide which media and content features belong in the free experience to drive adoption and which belong in TeamSnap+ to drive revenue. How you'll work Balance adoption and monetization. These goals reinforce each other, but sometimes they conflict. Gating a feature can lift conversion while slowing adoption. We expect you to model those tradeoffs, bring a clear recommendation, and back it with data and user insights. Use data to set direction. Live in Amplitude, interrogate your own funnels and cohorts, and build the cases that tell us where to invest next. Bring partners along. Work with Product Marketing on the subscription experience, lifecycle, and go-to-market, with Finance on revenue forecasting, with Customer Success on feedback from the field, and with leadership on how the media and premium vision fits into the broader TeamSnap ONE strategy. What Will Set You Up for Success: 5–8 years in product management, with a track record of moving both engagement and revenue metrics in a consumer product. Subscription or freemium growth experience. You've driven subscription conversion or retention in a consumer product, through upgrade moments, trials, packaging, or churn reduction, and you can show the results. You understand subscription economics: LTV, payback, trial-to-paid, and churn cohorts. Consumer mobile app experience. You've shipped on iOS and Android and understand the realities that come with it: release cycles, store policy, in-app purchase, push notifications, and device fragmentation. Analytics fluency. You don't wait for an analyst to tell you what's happening. You're hands-on in Amplitude and similar tools, comfortable enough with data to answer your own questions, and you can dig into funnels and cohorts, find the insight that matters, and turn it into a product decision the team can rally behind. Strong judgment on user experience. You can drive monetization without degrading the product users rely on, and you can explain where you draw the line between free and paid. Clear communication in a remote-first environment. You write well, make tradeoffs explicit, and keep a cross-functional team aligned on why we're building what we're building. Comfort with ambiguity. You can take a broad goal like "make live streaming a habit," break it into a sequenced plan, and adjust as the data comes in. Bonus: Experience with live streaming, video, OTT, or creator/UGC products Experience designing and running A/B tests. Experience with app store subscription mechanics Familiarity with youth sports, community platforms, or products used by families. Compensation: We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $150,000, inclusive of base and commission, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.  🖥 Location TeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones. We're always expanding, but we can't currently hire in Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota, West Virginia, or Utah. We can only hire permanent US residents at this time. 🚀 Opportunities to Grow We work hard on a culture built on trust, accountability, and inclusion — one where you can take on more, make a lasting impact, and have some fun doing it. 🎩 Total Rewards Remote-first since 2009 Flexible PTO and parental leave 100% premium coverage of medical, dental, and vision for you and your family 401(k) to invest in your future $1,500 annual learning and development reimbursement Travel to all-company meetings and team events Generous home office allowance TeamSnap swag when you start, plus a $50 store credit on every work anniversary Monthly health and wellness reimbursement, and more TeamSnap Total Rewards 🏆  Award-winning Culture At TeamSnap, you're not a culture fit – you're a culture add. Read our Culture Playbook to see how we play, what we ask of each other, and what drives us. 🧡 Inclusion and Diversity Creativity and innovation don't come from cookie-cutter teams. We hold ourselves accountable for building a culture where everyone is valued. Need any accommodations during the interview process? Just ask. We are an Equal Employment Opportunity Employer. AI Notice We may use AI tools to support parts of the hiring process, such as reviewing applications and resumes or assessing responses. These tools assist our recruitment team; they don't replace human judgment, and final hiring decisions are made by people. Contact us if you'd like more information about how your data is processed.

Scoring Technician (RPSGT or RRT-SDS), you will play a critical role in ensuring the accuracy and quality of home sleep study interpretations through expert manual review and scoring. Perform manual review and scoring of home sleep studies in accordance with AASM scoring guidelines and company protocols.

Location: Remote Workplace: remote 🌎 About Us TeamSnap is made up of innovators, technologists, builders, and problem-solvers shaping the future of youth sports. We’ve been setting the standard in youth sports technology since we were founded in 2009.  We hire for big ideas and tiny egos — which is part of how we landed on Outside Magazine's Best Places to Work, Built In's 100 Best Remote-First Places to Work and, for several years running, Sports Business Journal’s Best Places to Work in Sports.   TeamSnap is seeking a Senior Frontend Engineer interested in working across the stack to join our fully distributed engineering team to help us continue our impressive growth from 2+ million daily active users to beyond! Our stack primarily includes Node.js, TypeScript and React. As an engineering team, we design and build scalable systems using a service-oriented and event-driven architecture that serve millions of daily users and some of the largest youth and amateur sports organizations in the world. Our team values collaboration in a remote culture, so we regularly participate in pair sessions and virtual team swarms to stay connected and improve the team and company. What You'll Do: Develop engaging experiences for our millions of users across our web applications. Design and implement scalable web apps and features, integrating these into an evolving unified product and system architecture. Brainstorm and evaluate new product features in collaboration with the product and UX team. Collaborate and pair with other developers to develop solutions and teach technical skills. Contribute to our development standards within the team and across engineering to ensure code quality, adherence to standards, and identify opportunities for improvement Champion and implement automated testing practices to uphold the dependability and stability of frontend applications, while also taking ownership of the overall reliability of the team’s web experiences. Actively engage in on-call responsibilities and contribute to incident management efforts. Evaluate and test new technologies to help TeamSnap move faster or serve our users more effectively. Help teammates overcome obstacles, resolve blockers, and complete work tasks. What Will Set You Up for Success: 5+ years of relevant experience, leading large projects on high-scale web applications as a software engineer Proficient in frontend development with React, Vue, Angular or similar, along with strong TypeScript and JavaScript fundamentals. Experience with web performance, accessibility, and cross browser compatibility. Hands-on experience building web clients at scale that consume APIs and services. Successfully delivered complex projects including debugging problems that may span a number of systems. Experience consuming APIs, event streams, webhooks, etc. Experience working within and towards a distributed system. Extra points if you’ve built web experiences for livestreaming, media, checkout, advertising, or subscriptions Got cold feet? If you’re thinking you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here.   Compensation We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $150,000, inclusive of base and bonus, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.  🖥 Location TeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones. We're always expanding, but we can't currently hire in Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota, West Virginia, or Utah. We can only hire permanent US residents at this time. 🚀 Opportunities to Grow We work hard on a culture built on trust, accountability, and inclusion — one where you can take on more, make a lasting impact, and have some fun doing it. 🎩 Total Rewards Remote-first since 2009 Flexible PTO and parental leave 100% premium coverage of medical, dental, and vision for you and your family 401(k) to invest in your future $1,500 annual learning and development reimbursement Travel to all-company meetings and team events Generous home office allowance TeamSnap swag when you start, plus a $50 store credit on every work anniversary Monthly health and wellness reimbursement, and more TeamSnap Total Rewards 🏆  Award-winning Culture At TeamSnap, you're not a culture fit – you're a culture add. Read our Culture Playbook to see how we play, what we ask of each other, and what drives us. 🧡 Inclusion and Diversity Creativity and innovation don't come from cookie-cutter teams. We hold ourselves accountable for building a culture where everyone is valued. Need any accommodations during the interview process? Just ask. We are an Equal Employment Opportunity Employer. AI Notice We may use AI tools to support parts of the hiring process, such as reviewing applications and resumes or assessing responses. These tools assist our recruitment team; they don't replace human judgment, and final hiring decisions are made by people. Contact us if you'd like more information about how your data is processed.

Location: Remote, US MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data. MinIO is looking for a hands-on technologist who likes building things and explaining how they work. You don't need a curriculum background; we'll teach you that. You will'll turn AIStor, across objects, tables, files, and agent memory, into labs, videos, and self-paced courses for a wide range of technical audiences: data engineers, developers building agents, AI infrastructure engineers accelerating performance with MemKV, storage administrators, and the partner and internal solution architects who support them. Most of your teaching will be recorded, with live sessions about once a month. This role has real variety. On any given week, you might be building a hands-on lab, standing up an agent memory demo, recording a training video, turning engineering documentation into a teachable module for partners, or adapting a core course for a specific customer deployment. You enjoy that variety. You're as comfortable in front of a camera as you are at a command line. You will collaborate closely with engineering and product marketing. You welcome the freedom and opportunity of being part of a startup and have the self-discipline to identify needs and get things done without waiting to be asked. You will be encouraged to help shape the strategy that the MinIO team executes. Experience in a solutions architect or other customer-facing technical role is a strong plus — it helps you understand how customers deploy and operate storage in production and how to make training land in that context. Experience with competitive software-defined storage platforms is also a plus. Strong oral and written communication skills are essential. What You Will Do Build and maintain courses for AIStor administrators and operators, covering installation, configuration, management, and troubleshooting, and keep them current as the product changes Build curriculum for AIStor Memory and agentic AI use cases, turning orchestration and memory concepts (context assembly, agent state, retrieval) into practical, hands-on training Turn engineering documentation and demos into training modules for partners Adapt core courses for specific customer deployments and industries Build hands-on lab environments with Terraform, Ansible, and Docker, and test them end to end before release Write course content as code: Markdown in git and GitHub, with branches and pull request review Record and edit short demo and training videos for MinIO Academy, YouTube, and LinkedIn Deliver live and recorded training sessions for internal teams and partners Use approved AI tools such as Claude Code to speed up authoring, testing, and review Your Skills and Experience Working proficiency in Linux Demonstrated ability to turn engineering material (documentation, specs, demos) into teachable content 5+ years in a solutions architect or equivalent customer-facing technical role 3+ years of experience with software-defined storage, cloud storage, or Kubernetes; hands-on experience with MinIO or competitive platforms (Vast, Cloudian, Weka) is a plus 1+ years of experience with agentic AI infrastructure (e.g., agent memory/orchestration platforms such as LangChain/LangGraph, Mem0, Letta, AWS Bedrock AgentCore, Google Vertex AI Memory Bank) or memory/vector infrastructure (Pinecone, Weaviate, Redis) Experience teaching live and on camera Comfort with Terraform, Ansible, Docker, Python, and related tooling 1+ years building and maintaining workflows in git and GitHub Experience with AI-assisted development tools such as Claude Code Previous experience with curriculum development or formal training delivery What We Offer Health Care Plan (Medical, Dental & Vision) 401K with 3% Contribution Pre-IPO Stock Options At least 12 Public Holidays Flexible Time Off Equal Opportunity Policy (EEO) MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations San Francisco, US We are only considering locally based candidates OR candidates looking to move to the Bay Area. Customer Engineer - (AI & Start-Ups) About the Role Digital Native SEs at Cloudflare work with the most innovative and cutting-edge companies on the planet — the startups and high-growth, cloud-native businesses that are building the next generation of Internet products. These are companies where the developers are the decision makers, and where the CTO is often personally responsible for shipping new products and getting the company's AI initiatives off the ground. This role is for a technologist who genuinely enjoys being in the room with builders. You'll be equally comfortable jumping into a Slack channel with a founding engineer, whiteboarding an architecture with a lead developer, and stepping into a strategic conversation with a CTO about their platform and AI roadmap. You speak the language of engineers fluently and can hold a credible, detailed technical conversation — but this is not a software developer role, and you won't be writing production code every day. Your superpower is technical discovery, translation, and evangelism: understanding what a builder is trying to accomplish, mapping it to the full breadth of the Cloudflare Developer Platform, and inspiring teams to build on Cloudflare rather than just consume a single service. The Digital Native segment leans heavily on Solutions Engineering to lead technical discovery within the cloud-developer vertical. You'll be expected to go deep on the Cloudflare Developer Platform — Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, Pages, and the broader developer ecosystem — far beyond basic storage, and to make the case for Cloudflare as the place to build. This role covers both the acquisition of new Digital Native accounts and the expansion of existing ones. The ideal candidate is a "builder" personality with a strong mix of pre-sales/technical customer-facing experience who thrives in an agile, fast-moving environment. What you'll do as a Senior Solutions Engineer The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. You are a customer-facing technologist within the Cloudflare Solutions Engineering team, focused on the developer-first, digital-native segment. You have experience in a pre-sales or other technical customer-facing role, and you're at your best when engaging directly with engineering teams and technical founders. In this role you'll partner closely with the sales team from the very start of the cycle — joining early discovery calls, qualifying opportunities from the get-go, and embedding yourself in customer Slack channels and working sessions. You'll lead technical discovery, deliver compelling demos and architecture discussions, run proof-of-concept builds, and evangelize the Cloudflare Developer Platform as the foundation for our customers' next products and AI initiatives. Responsibilities Specifically, we are looking for you to: Lead technical discovery within the cloud-developer vertical — asking the right questions to uncover how a customer builds, what they're trying to ship, and where Cloudflare fits. Engage early and often: join sales-led discovery calls from the outset, help qualify deals from the get-go, and stay embedded with customer teams (including in their Slack channels and working sessions) throughout the cycle. Identify and map customer initiatives and business problems — especially around new product development and AI initiatives — to the Cloudflare platform. Build relationships and technical champions within customer accounts, from founding engineers and developers up to the CTO. Develop and present tailored technical content and demos for both hands-on developer audiences and senior technical leadership. Lead demo and proof-of-concept / build activities for Cloudflare prospects and customers. Evangelize the Cloudflare Developer Platform (Workers, Workers AI, Durable Objects, R2, D1, KV, Vectorize, Queues, Pages and more) — making the case for customers to build on Cloudflare, not just use it for storage or CDN. Demonstrate your expertise with your peers through the creation of professional content, including reference architectures, demos, blog posts and other knowledge-sharing activities. Represent and evangelize Cloudflare externally at Developer, Community, Technology and Industry events with thought leadership and expertise. Apply in-depth vertical knowledge or domain expertise. Advise on best practices. Desirable Skills, Knowledge, and Experience Previous experience as a Solutions Engineer or other customer-facing technical role, ideally selling to or working with developer-led, cloud-native, or startup organizations. A genuine "builder" mindset and the personality to match: you enjoy talking to developers, you're curious, and you naturally gravitate toward technical problem-solving conversations. The ability to speak engineers' language credibly — you can hold your own on architecture, APIs, and platform design — without this being a hands-on, code-every-day developer role. Strong technical discovery instincts: you know how to draw out requirements, qualify fit early, and separate real needs from noise. A good mix of pre-sales / technical sales experience and comfort operating in an agile, fast-moving environment (joining Slack channels, iterating quickly, engaging in early-stage calls, and qualifying deals from the start). Solid communication, written and presentation skills, with the range to talk to both a hands-on developer and a CTO in the same day. Ability to work on several projects and activities concurrently. Highly driven, curious, team-oriented, and able to work with a sense of urgency. You've built web applications before, or contributed to existing web applications in a meaningful way — enough to have real empathy for how developers work. Polished communication and executive presentation skills with the ability to drive a discussion with a broad range of stakeholders (from the web developer to the CTO/CISO). Relationship building: a proven track record of building deep technical relationships with engineers and technical founders. Experience managing various stakeholder relationships to build consensus on technical solutions/projects. Experience managing technical sales within accounts, including developing champion-style relationships, driving technical wins, and assisting with technical validation. Bachelor's Degree or equivalent in relevant work experience. The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates. A deep understanding of the Cloudflare Developer Platform and core industry components (and a desire to learn more): The Cloudflare Developer Platform — serverless compute and application development with Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, and Pages. Familiarity with building or architecting applications on a serverless/edge platform is a strong plus. AI/GenAI application patterns — inference at the edge, RAG, vector databases, and how startups are operationalizing AI initiatives. HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), and serverless application development. Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP. Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management. Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication. Cloud computing technologies such as AWS, GCP, Azure and others. Some scripting or programming familiarity with one or more of JavaScript/TypeScript, Python, Golang, BASH — enough to read code, build a demo, and converse with engineers (not to ship production software). Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC. An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome. You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to technical founders and C-levels. You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions. You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important. You understand how to manage a project, work to deadlines, and prioritize between competing demands. Compensation Compensation may be adjusted depending on work location. For San Francisco based hires: Estimated annual salary of  $150,000 to $220,000 OTE, Base + Commissions. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Montreal DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world.  We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.  DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are looking for a passionate Software Developer to join our team. You will develop critical software that our traders, researchers and engineering teams use to implement and analyze our algorithmic trading strategies. As a member of our team, you will be surrounded by cutting-edge technology and senior technologists providing you with the best possible environment to succeed. How you will make an impact: Building scalable and performant software using software engineering best practices Analyzing requirements from traders and analysts for algorithmic trading Facilitating discussions on code implementation, testing, software architecture best practices Driving projects and leading new initiatives Actively engaging with others on the development team to resolve challenging design and coding issues What DRW Montreal has to offer you: Mentorship with experienced software developers, database administrators, and technical project managers Continuous learning through paid postgraduate degrees, Dev Lightning talks, online learning support and 1 on 1 language tutoring with Berlitz 40 hours of paid volunteer work at the organization of your choice Bi-weekly social activities, monthly wellness plan, on-site weekly massages, and games room Enjoy daily catered meals (breakfast and lunch) with unlimited snacks and beverages Competitive salary, matching RRSP, paid company phone, laptop, and work from home set-up What you bring to the team: A Bachelor’s or a Master’s degree in Computer Science, Software Engineering or equivalent 3 to 7 years of experience building software systems Strong understanding of software engineering principles and best practices Self-directed, proactive and able to drive work forward independently. Good knowledge and experience in at least 1 of the following: JavaScript/TypeScript, NodeJs, React, Ruby and Python. Experience in more than one is an asset. Strong verbal and written communication skills Dedicated team player and a passionate problem solver with strong interpersonal skills Experience with any of these technologies is an asset: Redis, RabbitMQ, GraphQL, MongoDB, Docker, WebSocket, AMQP, TCP, HTTP Experience with relational databases is an asset (PostgreSQL, MySQL, MS SQL Server, Oracle) Find out more about all of our perks & benefits at https://drw.com/work-at-drw/montreal-benefits. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . #LI-KS1

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs seeks a dynamic Manager for our Solutions Architects team, one who shares our enthusiasm for driving successful business outcomes in the observability domain. As a Manager of Solutions Architects, you will help lead a distinguished group of technologists, adept at leveraging Grafana products. You will collaborate directly with our key clients to deploy and enhance Grafana technologies, championing observability best practices. You will also work directly with the Professional Services leadership team to drive continuous improvement and operational rigor. This role will collaborate closely with Sales, Support, Customer Success, and Product teams to build resilient observability solutions aligned with customer and business objectives. This role involves crafting Statements of Work (SOWs), advocating for technological advancements to the Products team, resourcing and managing customer projects, driving operational scale, and managing customer escalations. What You’ll Be Doing: As a member of the Grafana Professional Services team, you will manage a team of Solutions Architects, ensuring members are effectively utilized and driving successful customer outcomes. Ensure team success in designing and building outcomes on the Grafana technology stack. Build educational programs that enhance customer capabilities of the Grafana technology stack. Advise on sales strategies that drive high adoption rates, improved renewal percentages, and ultimately increased revenue. Build lasting customer relationships to enable them to be Grafana advocates and reference able customers. Balance operational management with direct technical contributions to stay close to the evolving Grafana technology stack. What Makes You a Great Fit: 3+ years of managing a Solutions Architecture team in a related space 5+ years design/implementation/consulting experience with distributed applications 3+ years of experience in infrastructure architecture, database architecture, applications, and networking, or similar technologies. 2+ years of experience in technology/software pre-sales or technical consulting Located in EST Working knowledge of software development tools and methodologies Presentation skills with comfort speaking to customers and executives Experience building/maintaining observability solutions Excellent communications and writing skills. K8’s Linux experience (2+ years in a company) Shell scripting, API knowledge Observability (monitoring) as a background would be huge High emotional intelligence with a thoughtful approach to client escalations, cross-functional negotiations, and team empathy. Compensation & Rewards In the US, the OTE (On-Target Earnings) compensation range for this role is $184,000 - $220,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Sydney , Australia What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.