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Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX IT Support Senior Associate Information Technology  |  Gurugram FUNCTION Information Technology EXPERIENCE 2–4 Years LOCATION Gurugram (Onsite) SHIFT General Hours About the Role Neolytix is a US-headquartered healthcare BPO/KPO serving 280+ healthcare organizations across RCM, Credentialing and Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics, with delivery centers in Gurugram and Manila. The IT Support Senior Associate provides first- and second-level technical assistance to onsite and remote users across the Gurugram office and global operations, ensuring smooth functioning of hardware, software, network infrastructure, and end-user systems. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and peripheral issues. Install, configure, and troubleshoot operating systems (Windows and macOS), standard applications, and email clients (Outlook, Exchange Online, and Google Workspace). Manage user accounts, security permissions, and system access via Azure AD, Microsoft 365, Intune, and other enterprise platforms. Maintain and update IT asset inventory with proper documentation and tagging. Support and monitor network connectivity, Wi-Fi, VPN, and SharePoint performance with IT administrators. Assist with setup and maintenance of video-conferencing and collaboration tools (Google Meet, Zoom, and Microsoft Teams). Respond to service tickets and follow up to ensure timely resolution per SLA targets. Collaborate with global IT teams for escalations, project rollouts, and security-compliance initiatives. Educate users on IT best practices, system security, and productivity-tool usage. What You Bring Must-Have Bachelor's degree in Information Technology, Computer Science, or a related field. 2 to 4 years in IT support or helpdesk roles within a corporate or BPO environment. Proficiency in Windows, Microsoft 365, Exchange Online, SharePoint Online, Intune, and common enterprise IT platforms. Basic understanding of networking (LAN/WAN/Wi-Fi), VPNs, and cloud-based systems. Strong analytical, troubleshooting, and communication skills; able to manage multiple tasks in a fast-paced environment. Nice-to-Have Familiarity with service-desk tools such as Jira, Freshservice, or Zendesk. Why Join Neolytix Multi-Geography Exposure Hands-on learning across enterprise platforms in a US healthcare tech environment. Supportive Global Team Direct access to a collaborative global IT team. Certification Support Ongoing professional development and certification opportunities. Solid Benefits Competitive compensation with health insurance and paid time off.

Location: Gurugram, Haryana, India NEOLYTIX Management Trainee, RCM Revenue Cycle Management  |  Full-Time Opportunity  |  Gurugram DEPARTMENT Revenue Cycle Management LOCATION Gurugram (Onsite) SHIFT US Shift (5:00 PM–2:00 AM IST) ⚠  US Shift: This role operates on a US-aligned schedule, 5:00 PM to 2:00 AM IST, 5 days a week, onsite at our Gurugram office. Please apply only if you can fully commit to this schedule. ⚠  Eligibility Gate: Open to 2025 and 2026 graduates. Candidates who completed graduation in 2024 may apply and will be considered on a case-by-case basis, subject to approval. Candidates currently pursuing their degree or who graduated before 2024 are not eligible. The 6-Month Learning Journey Joining Neolytix as a Management Trainee, RCM is a full-time opportunity that begins with a structured 6-month learning journey. You are not thrown on the floor from day one. You will be trained, assessed, and made ready for live operations before you independently handle client work. Every stage of the journey is designed to build your skills progressively. Phase 1 Classroom Training 8 to 12 Days (Max 14) Structured instructor-led sessions covering US healthcare, medical billing, coding basics, and RCM workflows. Your LOB is decided within the first 2 to 3 days based on your performance, knowledge check, and operations team input. Phase 2 Operations Readiness Training 8 to 12 Days You move to the floor alongside senior team members and trainers. You apply classroom learning in a supervised, live operations environment with ongoing assessments. Phase 3 Production Ramp-Up 4 Weeks You begin handling real client work under close supervision. Accuracy, speed, and process adherence are tracked. Performance here determines your readiness to go live independently. Phase 4 Go Live Full Production You are cleared for independent production on your assigned LOB. This marks your transition from trainee to fully operational team member. Throughout the 6 months, there will be several assessments to evaluate your skill development. Your training path and LOB may be refined based on these assessment outcomes. Career Path Neolytix promotes from within. Here is where this journey takes you: Management Trainee Associate 1 Associate 2 Senior Associate 1 QA / SME About the Role Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States. We are building our next generation of RCM professionals through this full-time opportunity and we are looking for fresh graduates who are motivated, disciplined, and ready to build a real career in US healthcare operations. Revenue Cycle Management is how US healthcare providers get paid for the services they deliver. As a Management Trainee, you will be assessed, trained, and placed into one of three core RCM functional areas based on your skills and performance during the first days of training. Your LOB is not a default assignment. It is matched to where you will thrive. The Three RCM Areas Charge Posting & Payment Posting Translating patient services into medical billing codes and submitting claims to insurers, plus recording and reconciling payments received. Requires speed, accuracy, and coding discipline. Accounts Receivable (AR) Following up on submitted claims, resolving denials, and ensuring payments are collected from insurance payers. Requires analytical thinking, persistence, and clear communication. Credentialing Enrolling healthcare providers with insurance payers so they can legally bill for services. Covers CAQH, PECOS, payer portals, expirables, and compliance. Requires strong process discipline and attention to deadlines. Your LOB assignment is made within the first 2 to 3 days of classroom training, based on your knowledge check scores and the evaluation of the operations team. Once assigned, your entire training is aligned to that LOB. Key Responsibilities Attend and complete all classroom training modules within the defined timeline, meeting assessment benchmarks at each stage. Commit to the LOB assigned to you and engage fully in the training path designed for that functional area. Apply classroom learning during operations readiness training under the supervision of senior team members and trainers. Meet accuracy and productivity benchmarks during the 4-week production ramp-up before going live independently. Support team leads and senior specialists in achieving client SLAs and compliance targets once on the floor. Continuously learn and adapt to US payer requirements, billing rules, and client-specific workflows. Demonstrate consistent progress through assessments to qualify for transition to Associate 1. What You Bring Must-Have Bachelor's degree in any discipline, fully completed. Candidates currently pursuing a degree or with an incomplete graduation are not eligible. Graduated in 2025 or 2026. Candidates from 2024 will be considered on an exceptional basis only. Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent board). Minimum 70% aggregate in graduation. Excellent spoken and written English. You will be trained on and operate in live US healthcare processes. Basic proficiency in MS Excel and MS Word. Full commitment to the US shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week. Preferred Schooling from Delhi NCR or Tier 1 or Tier 2 cosmopolitan cities. Science or Commerce with Mathematics background (B.Sc, BCA, BBA, B.Com, or similar). Any internship or prior exposure to US healthcare, medical billing, or BPO operations. Eligibility Criteria Education: Bachelor's degree, any discipline, fully completed. No exceptions for incomplete or in-progress degrees. Batch: 2025 and 2026 graduates are the primary eligible batch. 2024 graduates may be considered on an exceptional basis subject to thorough review and approval. Academic Scores: Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent) and minimum 70% in graduation. Communication: Excellent spoken and written English is mandatory. Communication below this standard will not progress past the assessment stage. Systems: Basic MS Excel and MS Word. Comfortable learning new billing and EHR software during training. Shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week. Non-negotiable. Notice Period: Immediate joiners strongly preferred. Performance Expectations During the Learning Journey Assessment pass rate: minimum passing threshold on every module assessment throughout classroom and OJT phases. Attendance: full attendance during all training phases is expected without exception. Assignment completion: all practice tasks and training exercises completed on time. Ramp-up accuracy: error rate within acceptable threshold during the 4-week production ramp-up. Production readiness: cleared for independent live work by end of the learning journey. Post Go Live Daily productivity: meet case or task targets for the assigned LOB consistently. Quality: accuracy rate maintained within client and internal benchmarks. SLA contribution: support team-level SLA compliance on assigned client accounts. Hiring Process Stage 1: Resume Screening. Verified against eligibility criteria: graduation year, degree completion, 70% score thresholds, and shift readiness. Stage 2: Pre-Hire Assessment. Aptitude, comprehension, and communication test conducted at the Gurugram office. Evaluates English proficiency, analytical basics, and role readiness. Stage 3: Technical Interview. Interview with the Training Department to assess learning ability, communication standard, and initial LOB suitability. Stage 4: Counseling Session. Shortlisted candidates attend a session with the Analytics and Operations team to fully understand the role, the learning journey, the shift, and career expectations before a final decision is made. Stage 5: Offer. Benefits & Perks Group Health Insurance: Medical insurance coverage. Complimentary Dinner: One meal provided during shift hours at the Gurugram office. Cab Facility: Two-way pick-up and drop for the night shift. Why Join Neolytix Structured Learning, Real Work 6 months of structured training before going live on client accounts, not tutorials, not simulations. You build real skills on real processes. Defined Career Ladder Management Trainee to Associate 1 to Associate 2 to Senior Associate to QA or SME. Your pace is driven by your performance. US Healthcare Exposure Work on live US client accounts from day one of going live. The domain experience you build here is globally relevant and career-defining. 270+ Provider Network Join a team serving over 270 US healthcare provider organizations across hospital systems, clinics, and specialty practices.

Location: Gurugram,, Haryana, India NEOLYTIX Management Trainee, Finance (FP&A) Finance & Accounts  |  Fresher Opportunity  |  Gurugram QUALIFICATION MBA in Finance EXPERIENCE Fresher LOCATION Gurugram (Onsite) SHIFT 1:30 PM–10:30 PM IST REPORTS INTO Sr. Manager ⚠  Shift: This role operates on a 1:30 PM to 10:30 PM IST schedule, onsite at our Gurugram office, 5 days a week. Please apply only if you are comfortable with this window. ⚠  Education Gate: MBA with Finance as the primary specialization is mandatory. 12th in the Commerce stream (CBSE, ICSE, or equivalent) is required. Applications without this background will not be considered. About the Role Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across Revenue Cycle Management, Credentialing, Medical Coding, and Payer Analytics, with delivery centers in Gurugram, Manila, and Chicago. If you chose Finance as your MBA specialization because you find budgeting, financial planning, and business performance analysis genuinely interesting, and not just because it was available, this role is worth reading in full. As a Management Trainee in our Finance and Accounts team, you will work directly under the Senior Manager, Finance on Financial Planning and Analysis (FP&A) activities. This is a hands-on, learn-while-you-do role. You will not shadow someone else's work. You will contribute to real financial reporting, variance analysis, and planning cycles from your first month, with structured guidance and training built into the role. After six months, on successful completion of the probation period, you transition to Associate. What is FP&A? Financial Planning and Analysis (FP&A) is the function inside a company that answers three questions: what did we plan to spend and earn, what did we actually spend and earn, and why is there a gap? FP&A teams own budgeting, forecasting, management reporting, and variance analysis. They are the finance team's link between raw numbers and business decisions. This is the work you will be doing and learning. Career Path Management Trainee First 6 Months (Probation) Associate, Finance Post Probation Senior Associate & Beyond Performance-Linked Growth Key Responsibilities 1. Financial Planning & Budgeting Support Assist in compiling annual and quarterly budget templates by gathering inputs from department heads. Track budget submissions, flag inconsistencies, and follow up on missing data. Prepare actuals vs budget comparison reports and highlight key variances for review. 2. Reporting & MIS Prepare monthly MIS reports and financial dashboards for management review. Assist in building P&L summaries, cost-centre reports, and expense trackers. Maintain and update financial reporting templates in Excel, ensuring accuracy and consistency. 3. Forecasting & Variance Analysis Support the rolling forecast process by collecting data inputs and updating financial models. Perform variance analysis (actual vs budget vs forecast) and write clear summaries of key findings. Help identify cost drivers and revenue trends from operational and financial data. 4. Month-End Close Support Support the month-end close process: accruals, provisions, and expense reconciliations. Coordinate with accounts payable and receivable teams to collect required data inputs. Maintain documentation and audit trails for all finance activities you are involved in. 5. Compliance & Data Management Maintain accurate financial records and ensure data integrity across reports and trackers. Ensure adherence to company financial policies and internal control procedures. Support internal and external audit requirements as and when needed. What You Will Learn This role comes with structured on-the-job training alongside your work. Over your first six months, you will be trained on: FP&A workflows: how budgeting, forecasting, and variance analysis work in a live business environment. Advanced Excel for finance: pivot tables, dynamic dashboards, formula-based financial models, and data reconciliation techniques. US healthcare business context: how revenue cycle operations generate financial data and what drives performance. Professional finance reporting: how to structure numbers into insights that leadership can act on. What You Bring Must-Have MBA with Finance as the primary or first specialization. This is non-negotiable. 12th in the Commerce stream (CBSE, ICSE, or equivalent board). Mandatory. Strong academic record. A consistent performance history across 12th and graduation is expected. Working knowledge of MS Excel. You should be able to build and navigate spreadsheets independently. Strong numerical aptitude and attention to detail. A wrong number in a financial report is not a minor error. Good written and spoken English. You will be coordinating with internal teams and presenting findings. Strong Preference Basic understanding of financial statements: P&L, Balance Sheet, Cash Flow. Even from coursework. Any internship or project work involving financial analysis, MIS, budgeting, or accounts. Familiarity with variance analysis or management reporting concepts. Nice-to-Have Exposure to ERP or accounting software such as Tally, SAP, or QuickBooks. Basic awareness of financial modelling or data analysis tools. Who You Are You chose Finance, not just MBA. This is the field you want to build a career in, and FP&A is where you want to start. Numbers bother you when they are off. You catch the error before someone else does. You ask why a number moved, not just what it is. Curiosity about business performance is natural to you. You are structured in how you think and communicate. Whether it is an Excel sheet or a verbal update, you present clearly. You take ownership of your work and meet your deadlines without needing to be reminded. Eligibility Criteria Education: MBA in Finance (primary specialization) is mandatory. 12th in Commerce stream is mandatory. Both are non-negotiable. Academic record: A strong, consistent academic background is expected. 70% or above in both 12th and graduation is preferred. Batch: Freshers and recent graduates. Up to 1 year of experience (including internships) is acceptable. Tier: Graduates from recognized universities across India, including tier 2 institutions, are encouraged to apply. Shift: 1:30 PM to 10:30 PM IST, onsite in Gurugram, 5 days a week. Non-negotiable. Joining: Immediate joiners strongly preferred. Selection Process Round 1: HR Screening. Profile review against education gate and eligibility criteria. Round 2: Finance Assessment. Aptitude and concept test conducted at the Gurugram office, covering financial concepts, numerical reasoning, and Excel basics. Round 3: Interview with the Senior Manager, Finance covering academic background, finance knowledge, and analytical approach. Round 4: CEO Connect. Why Join Neolytix Real FP&A Work from Month One You are not shadowing someone else's work. You contribute to live budgeting, forecasting, and reporting cycles with structured guidance. Learn from a Finance Leader Direct day-to-day mentorship from the Senior Manager, Finance. Feedback is part of the role, not an annual event. Global Business Exposure Work on financial data from US healthcare operations. The business context you build here is hard to find at the fresher level. Clear Path Forward Management Trainee to Associate after 6 months, then Senior Associate and beyond, based on performance, not time served.

Location: Philippines REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE) Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out  — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes. WHAT YOU WILL DO: Own the authorization lifecycle Submit authorization requests through payer portals and other approved channels, and track them through to resolution. Collect and validate clinical documentation and patient information needed to support each request. Manage payer follow-up, status tracking, escalations, and deadlines so nothing slips through the cracks. Support peer-to-peer reviews, denials, reconsiderations, and appeals when a request needs a second look. Navigate the systems that keep care moving Work confidently across EHR/EMR systems, payer portals, communication tools, and multi-queue work environments. Enter data accurately, spot errors before they become problems, complete forms correctly the first time, and keep documentation audit-ready. Take inbound calls from healthcare professionals — nurses, physicians, and office staff — with authorization-related questions, and professionally assist insurance members who need help or clarification. Explain billing, benefits, and account details to callers clearly and professionally, verifying caller and account information against records before processing any request. Keep the queue under control Manage a high-volume, multi-queue workload with strong organization, time prioritization, and SLA awareness. Document every interaction completely and accurately, and resolve issues patiently — including with callers who need extra time or a simpler explanation. Maintain confidentiality and professionalism at all times, and complete required HIPAA and security training. WHY APPLY? Gain a meaningful work, as you're the person standing between a patient and the care they need. This is a role built around the skills you already have. If prior authorization is a language you already speak fluently, we'd love to hear from you!

Location: Philippines REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE) Neolytix is specifically looking for people who've already done hybrid clinical-operations work and been both things at once: have completed a nursing degree, and who also knows how to work on queues, productivity targets, multiple systems, and service-level expectations. WHAT YOU WILL DO: Review clinical documentation and chart notes for completeness, medical necessity, and accuracy in support of authorization, utilization review, or documentation workflows. Apply clinical judgment to prior authorization, precertification, or utilization review requests, working within established clinical and payer review criteria. Navigate structured, high-volume queues and multiple systems — EHR/EMR, payer portals, and case management or workflow tools — while meeting daily productivity and turnaround expectations. Document findings, decisions, and communications completely and accurately, keeping records audit-ready. Coordinate with physicians, nurses, and other clinical staff on cases that need additional information or a peer-to-peer review. Escalate complex or time-sensitive cases appropriately and track them through to resolution. Maintain compliance with HIPAA, payer requirements, and internal quality standards. Required: A completed nursing degree, combined with healthcare BPO experience. WHY APPLY? This role allows you to do work that actually uses your clinical training! If you've done clinical work inside a structured, queue-driven operations environment before, you got what we need!

Location: Philippines REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE) Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out  — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes. WHAT YOU WILL DO: Own the authorization lifecycle Submit authorization requests through payer portals and other approved channels, and track them through to resolution. Collect and validate clinical documentation and patient information needed to support each request. Manage payer follow-up, status tracking, escalations, and deadlines so nothing slips through the cracks. Support peer-to-peer reviews, denials, reconsiderations, and appeals when a request needs a second look. Navigate the systems that keep care moving Work confidently across EHR/EMR systems, payer portals, communication tools, and multi-queue work environments. Enter data accurately, spot errors before they become problems, complete forms correctly the first time, and keep documentation audit-ready. Take inbound calls from healthcare professionals — nurses, physicians, and office staff — with authorization-related questions, and professionally assist insurance members who need help or clarification. Explain billing, benefits, and account details to callers clearly and professionally, verifying caller and account information against records before processing any request. Keep the queue under control Manage a high-volume, multi-queue workload with strong organization, time prioritization, and SLA awareness. Document every interaction completely and accurately, and resolve issues patiently — including with callers who need extra time or a simpler explanation. Maintain confidentiality and professionalism at all times, and complete required HIPAA and security training. WHY APPLY? Gain a meaningful work, as you're the person standing between a patient and the care they need. This is a role built around the skills you already have. If prior authorization is a language you already speak fluently, we'd love to hear from you!

Location: Remote; United States; New York; San Francisco ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role As Enterprise Sales Lead - Healthcare, you’ll own our North America enterprise motion across providers, payers, and life sciences, helping health organizations put agents in front of patients, members, and clinicians that are safe, fast, and fit the systems they already run. In regulated industries, relationships are the currency, so we’re looking for a leader who already knows the buyers and the rulebook. You’ll have the mandate to win net-new logos, drive agent sales, and build the playbook and the team. In this role, you will: - Win net-new logos and drive adoption of ElevenLabs, including closing deals yourself and also building and scaling the team - Own the enterprise healthcare function across health systems, payers, and pharma/medtech: strategy, pipeline, forecast, process, execution - Define the enterprise ICP, sales methodology, and a repeatable motion for each segment - Land and expand with large health systems, health plans, and life sciences companies - Open doors through your own network of senior buyers, and turn early wins into the references the rest of the vertical will call - Work through BAAs, security review, and AI governance boards (and MLR review for pharma), starting compliance conversations in week one - Partner with our Forward Deployed Engineers to scope integrations with the EHR, claims, and telephony systems customers already run - Help customers pick one high-volume starting point (scheduling, reminders, after-hours coverage, benefits and claims status, HCP support) and prove it before scaling - Build a reference network of healthcare peers that buyers can call - Lead executive briefings, events, and high-stakes negotiations - Bring a sharp view of the competitive landscape, including build-vs-buy, platform bundlers, and vertical point solutions, to positioning and strategy - Set the bar for sales culture, integrity, and customer-first execution Requirements: - 10+ years of enterprise sales experience, including at least 2 years leading a team. - Track record selling into health systems, payers, or life sciences, with deep fluency in HIPAA, BAAs, AI governance, and long, multi-stakeholder cycles - An established network of senior decision-makers in one or more of health systems, payers, or life sciences, so you can name the buyers you’d call in your first 30 days - Experience building a new sales motion or playbook from scratch, whether as a founding leader or inside a larger company - Passion for experimenting to find the positioning and messaging that wins in market, and turn what works into the playbook - Seven-figure enterprise deals and complex sales cycles - Ability to be strategic and hands-on at once - Executive presence at C-suite and board levels - Low ego and hands-on: equally at home in a C-suite briefing and in the weeds of a prospecting list or Proof of Value. Motivated by impact and growth more than title - Passion for the transformative potential of voice and conversational AI Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: NZ: Wellington: Xero One (19-23 Taranaki St) Workplace: Hybrid The role & impact As our Affiliates Manager, you’ll own the strategy and day-to-day management of Xero’s global affiliate channel, across both the Xero and Melio brands. You’ll look after publisher relationships end to end and shape campaigns that bring new customers to our websites, optimising them towards lifetime value and first-time payers. Working across Impact and PartnerStack, you’ll manage a multi-million dollar channel and be accountable for clear, measurable returns. This is a rare chance to help build an affiliate channel that sets the standard for SaaS, at a global, publicly listed company. You’ll help us move from doing acquisition well to doing it at scale, building tools and workflows (many powered by AI) that make growth repeatable. You’ll be the person who can sit down with an engineer or applied scientist to work through tracking, attribution and incrementality, then turn those insights into plans that publishers, partners and stakeholders get behind. The team & how they connect You’ll join our affiliates team, part of Xero’s wider performance marketing function, working alongside a fellow Affiliates Manager in Sydney who specialises in publisher relationships. The two of you will share ownership of the channel, with your measurement and technical know-how complementing their partner expertise. You’ll Make it together with product, data science, engineering, brand and our external affiliate agency to bring every campaign to life. Initially, the role will focus on ➔ Getting hands-on with our affiliate platforms, Impact for Xero and PartnerStack for Melio, and the tracking and reporting behind them. ➔ Reviewing performance and attribution data across both programmes, and closing any tracking gaps quickly. ➔ Growing and nurturing high-quality publisher partnerships across our core markets of Australia, the UK and the US. ➔ Shaping the channel’s roadmap, including AI-powered tools and automation that help us scale acquisition. Where and how you can work This role can be based anywhere in Australia or New Zealand, near one of our offices. We work in a hybrid way, mixing time with your team in the office with time working from home, and our offices host regular boost days that make catching up in person easy. Here are some of the things we are looking for ➔ You’ll bring hands-on affiliate marketing experience at scale, whether from an affiliate network, platform, agency or the client side. ➔ Experience running programmes on platforms such as Impact or PartnerStack, from partner recruitment through to optimisation and reporting, is something you bring. ➔ A strong grasp of tracking, attribution, measurement and incrementality means you enjoy getting into the detail with engineers and data scientists. ➔ Building trusted relationships comes naturally to you, from publishers and partners to technical and business stakeholders. ➔ Owning budgets and commercial targets feels familiar, and you can turn data into clear insights that show the value of the channel. ➔ Curiosity about AI is part of how you work, and you Make it happen by finding, testing and rolling out new tools that help the channel scale. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3) Workplace: Hybrid The role & impact As our Affiliates Manager, you’ll own the strategy and day-to-day management of Xero’s global affiliate channel, across both the Xero and Melio brands. You’ll look after publisher relationships end to end and shape campaigns that bring new customers to our websites, optimising them towards lifetime value and first-time payers. Working across Impact and PartnerStack, you’ll manage a multi-million dollar channel and be accountable for clear, measurable returns. This is a rare chance to help build an affiliate channel that sets the standard for SaaS, at a global, publicly listed company. You’ll help us move from doing acquisition well to doing it at scale, building tools and workflows (many powered by AI) that make growth repeatable. You’ll be the person who can sit down with an engineer or applied scientist to work through tracking, attribution and incrementality, then turn those insights into plans that publishers, partners and stakeholders get behind. The team & how they connect You’ll join our affiliates team, part of Xero’s wider performance marketing function, working alongside a fellow Affiliates Manager in Sydney who specialises in publisher relationships. The two of you will share ownership of the channel, with your measurement and technical know-how complementing their partner expertise. You’ll Make it together with product, data science, engineering, brand and our external affiliate agency to bring every campaign to life. Initially, the role will focus on ➔ Getting hands-on with our affiliate platforms, Impact for Xero and PartnerStack for Melio, and the tracking and reporting behind them. ➔ Reviewing performance and attribution data across both programmes, and closing any tracking gaps quickly. ➔ Growing and nurturing high-quality publisher partnerships across our core markets of Australia, the UK and the US. ➔ Shaping the channel’s roadmap, including AI-powered tools and automation that help us scale acquisition. Where and how you can work This role can be based anywhere in Australia or New Zealand, near one of our offices. We work in a hybrid way, mixing time with your team in the office with time working from home, and our offices host regular boost days that make catching up in person easy. Here are some of the things we are looking for ➔ You’ll bring hands-on affiliate marketing experience at scale, whether from an affiliate network, platform, agency or the client side. ➔ Experience running programmes on platforms such as Impact or PartnerStack, from partner recruitment through to optimisation and reporting, is something you bring. ➔ A strong grasp of tracking, attribution, measurement and incrementality means you enjoy getting into the detail with engineers and data scientists. ➔ Building trusted relationships comes naturally to you, from publishers and partners to technical and business stakeholders. ➔ Owning budgets and commercial targets feels familiar, and you can turn data into clear insights that show the value of the channel. ➔ Curiosity about AI is part of how you work, and you Make it happen by finding, testing and rolling out new tools that help the channel scale. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Brisbane (243 Edward St) Workplace: Hybrid The role & impact As our Affiliates Manager, you’ll own the strategy and day-to-day management of Xero’s global affiliate channel, across both the Xero and Melio brands. You’ll look after publisher relationships end to end and shape campaigns that bring new customers to our websites, optimising them towards lifetime value and first-time payers. Working across Impact and PartnerStack, you’ll manage a multi-million dollar channel and be accountable for clear, measurable returns. This is a rare chance to help build an affiliate channel that sets the standard for SaaS, at a global, publicly listed company. You’ll help us move from doing acquisition well to doing it at scale, building tools and workflows (many powered by AI) that make growth repeatable. You’ll be the person who can sit down with an engineer or applied scientist to work through tracking, attribution and incrementality, then turn those insights into plans that publishers, partners and stakeholders get behind. The team & how they connect You’ll join our affiliates team, part of Xero’s wider performance marketing function, working alongside a fellow Affiliates Manager in Sydney who specialises in publisher relationships. The two of you will share ownership of the channel, with your measurement and technical know-how complementing their partner expertise. You’ll Make it together with product, data science, engineering, brand and our external affiliate agency to bring every campaign to life. Initially, the role will focus on ➔ Getting hands-on with our affiliate platforms, Impact for Xero and PartnerStack for Melio, and the tracking and reporting behind them. ➔ Reviewing performance and attribution data across both programmes, and closing any tracking gaps quickly. ➔ Growing and nurturing high-quality publisher partnerships across our core markets of Australia, the UK and the US. ➔ Shaping the channel’s roadmap, including AI-powered tools and automation that help us scale acquisition. Where and how you can work This role can be based anywhere in Australia or New Zealand, near one of our offices. We work in a hybrid way, mixing time with your team in the office with time working from home, and our offices host regular boost days that make catching up in person easy. Here are some of the things we are looking for ➔ You’ll bring hands-on affiliate marketing experience at scale, whether from an affiliate network, platform, agency or the client side. ➔ Experience running programmes on platforms such as Impact or PartnerStack, from partner recruitment through to optimisation and reporting, is something you bring. ➔ A strong grasp of tracking, attribution, measurement and incrementality means you enjoy getting into the detail with engineers and data scientists. ➔ Building trusted relationships comes naturally to you, from publishers and partners to technical and business stakeholders. ➔ Owning budgets and commercial targets feels familiar, and you can turn data into clear insights that show the value of the channel. ➔ Curiosity about AI is part of how you work, and you Make it happen by finding, testing and rolling out new tools that help the channel scale. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Sydney (45 Clarence St) Workplace: Hybrid The role & impact As our Affiliates Manager, you’ll own the strategy and day-to-day management of Xero’s global affiliate channel, across both the Xero and Melio brands. You’ll look after publisher relationships end to end and shape campaigns that bring new customers to our websites, optimising them towards lifetime value and first-time payers. Working across Impact and PartnerStack, you’ll manage a multi-million dollar channel and be accountable for clear, measurable returns. This is a rare chance to help build an affiliate channel that sets the standard for SaaS, at a global, publicly listed company. You’ll help us move from doing acquisition well to doing it at scale, building tools and workflows (many powered by AI) that make growth repeatable. You’ll be the person who can sit down with an engineer or applied scientist to work through tracking, attribution and incrementality, then turn those insights into plans that publishers, partners and stakeholders get behind. The team & how they connect You’ll join our affiliates team, part of Xero’s wider performance marketing function, working alongside a fellow Affiliates Manager in Sydney who specialises in publisher relationships. The two of you will share ownership of the channel, with your measurement and technical know-how complementing their partner expertise. You’ll Make it together with product, data science, engineering, brand and our external affiliate agency to bring every campaign to life. Initially, the role will focus on ➔ Getting hands-on with our affiliate platforms, Impact for Xero and PartnerStack for Melio, and the tracking and reporting behind them. ➔ Reviewing performance and attribution data across both programmes, and closing any tracking gaps quickly. ➔ Growing and nurturing high-quality publisher partnerships across our core markets of Australia, the UK and the US. ➔ Shaping the channel’s roadmap, including AI-powered tools and automation that help us scale acquisition. Where and how you can work This role can be based anywhere in Australia or New Zealand, near one of our offices. We work in a hybrid way, mixing time with your team in the office with time working from home, and our offices host regular boost days that make catching up in person easy. Here are some of the things we are looking for ➔ You’ll bring hands-on affiliate marketing experience at scale, whether from an affiliate network, platform, agency or the client side. ➔ Experience running programmes on platforms such as Impact or PartnerStack, from partner recruitment through to optimisation and reporting, is something you bring. ➔ A strong grasp of tracking, attribution, measurement and incrementality means you enjoy getting into the detail with engineers and data scientists. ➔ Building trusted relationships comes naturally to you, from publishers and partners to technical and business stakeholders. ➔ Owning budgets and commercial targets feels familiar, and you can turn data into clear insights that show the value of the channel. ➔ Curiosity about AI is part of how you work, and you Make it happen by finding, testing and rolling out new tools that help the channel scale. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

This role is responsible for Maven’s end-to-end benefits and payments platform, including eligibility and enrollments. Maven’s benefits products should be easy to use for members, providers and employers.

Location: Remote; Remote or Boston, MA Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs. We’re a team of fiercely driven individuals committed to making healthcare more sustainable – and we’re looking for passionate people to help us get there. For more information, visit arcadia.io Why This Role Is Important to Arcadia Arcadia's Life Sciences business delivers de-identified clinical and claims data products and develops sponsored programs that support patient cohort identification, provider alerting and actioning, patient engagement, and outcomes reporting. These efforts require coordinated execution across Sales, analytics, engineering, QA/QC, and Delivery & Operations. The Project Delivery Manager, Life Sciences will organize that execution. This person will manage multiple solutioning projects from finalized sales agreement through implementation and turnover, maintaining clear plans, ownership, status, risks, issues, and decisions. The role will also provide supporting coordination for the Life Sciences feasibility queue. This is an individual-contributor role for someone who brings practical judgment, disciplined follow-through, and the interpersonal skill to create accountability without direct authority. The successful candidate will keep complex work moving without adding unnecessary process. What Success Looks Like In 3 Months •  Develop a working understanding of Arcadia's Life Sciences data products, sponsored programs, active projects, and the teams responsible for analysis, development, testing, and operations. •  Establish effective working relationships across Life Sciences Sales, analytics, engineering, QA/QC, and Delivery & Operations. •  Begin managing assigned solutioning projects through clear project plans, milestones, dependencies, responsibilities, risks, issues, decisions, and status reporting. •  Introduce consistent, practical project-management templates and working practices in Jira and Confluence without creating unnecessary administrative burden. •  Demonstrate early identification and escalation of risks that could affect project completeness or timing. •  Become familiar with the feasibility process and begin supporting queue coordination and status visibility. In 6 Months •  Independently manage multiple simultaneous Life Sciences solutioning projects from finalized sales agreement through implementation and turnover. •  Facilitate requirements discussions and ensure requirements, acceptance criteria, dependencies, decisions, and responsibilities are clearly documented. •  Maintain a reliable project cadence that keeps leaders and contributors informed of progress, upcoming decisions, risks, issues, and required actions. •  Coordinate customer and channel-partner discussions related to solutioning projects and ensure resulting requirements, decisions, and actions are captured and advanced. •  Ensure project workstreams, including analysis, technical development, testing, documentation, and implementation readiness, progress toward complete and timely delivery. •  Coordinate structured project turnover to Delivery & Operations, including required runbooks, known issues, outstanding items, and clearly assigned ownership. •  Provide supporting coordination for feasibility requests, helping maintain clear priorities, ownership, and status. In 12 Months •  Establish a consistent record of complete, on-time delivery across assigned Life Sciences projects. •  Be recognized as a reliable source of project status, ownership, dependencies, risks, issues, and upcoming decisions. •  Reduce late-stage surprises through early identification, communication, and escalation of project risks, resource constraints, and unresolved decisions. •  Establish a practical, repeatable project-execution framework across Life Sciences data products and sponsored programs. •  Improve project transition and turnover by ensuring sufficient documentation, runbooks, ownership, and implementation readiness. •  Identify recurring execution obstacles and recommend improvements that strengthen accountability, collaboration, and delivery predictability. What You'll Doing Project Planning and Execution •  Manage multiple Life Sciences solutioning projects from finalized sales agreement through implementation and turnover, with complete and on-time project delivery. •  Create and maintain clear project planning activities, milestones, dependencies, responsibilities, decisions, risks, issues, and action items. •  Organize and coordinate project activities across the Life Sciences team and supporting functions, maintaining clear ownership, prioritization, alignment, and progress across contributors. •  Establish a dependable meeting and reporting cadence appropriate to each project's complexity and customer commitments. •  Monitor progress, identify obstacles early, secure accountable owners, and escalate risks or unresolved decisions when necessary. Requirements and Stakeholder Coordination •  Facilitate requirements discussions and document agreed business and technical documentation, acceptance criteria, assumptions, and decisions. •  Build alignment across participating teams on priorities, responsibilities, dependencies, timelines, and execution approach. •  Facilitate customer and channel-partner discussions related to in-flight solutioning projects, ensuring requirements, decisions, action items, and next steps are clearly documented and communicated. •  Prepare concise status reporting for internal leaders and, when appropriate, customers and channel partners. •  Maintain project documentation in Jira and Confluence so current plans, decisions, and ownership are accessible to the people doing the work. Implementation Readiness and Operations Turnover •  Ensure all project workstreams, including requirements, analysis, technical development, testing, documentation, and implementation readiness, are appropriately planned, prioritized, and completed on time. •  Coordinate readiness reviews and confirm that agreed QA/QC activities, acceptance criteria, dependencies, and outstanding issues are understood before implementation. •  Coordinate the transition of completed projects to Delivery & Operations, ensuring required runbooks, known issues, outstanding items, and ownership are clearly documented. •  Facilitate project retrospectives and turn recurring lessons into practical improvements for future projects. Feasibility Support •  Support coordination of the Life Sciences feasibility queue, facilitating prioritization of new Sales demand against existing activities and commitments across the Life Sciences team. •  Maintain visibility into feasibility-request status, ownership, dependencies, and expected completion. Tools and Working Environment •  Project workflow and documentation: Jira and Confluence •  Project management best practices: project plans, RACI models, milestone and dependency tracking, risk and issue management, decision records, action tracking, and status reporting •  Data environment familiarity: healthcare data schemas, claims and clinical data, data pipelines, QA/QC practices, and software development lifecycle concepts •  Collaboration: remote, cross-functional teams supporting data products, analytics, software development, and customer delivery What You'll Bring Education •  Completion of a postsecondary degree, certificate, apprenticeship, or comparable structured educational program. Experience •  Five or more years of practical experience managing healthcare data, technology, analytics, implementation, or similarly complex cross-functional projects. •  Demonstrated success managing multiple concurrent projects through complete and timely delivery. •  Experience coordinating technical and nontechnical contributors without direct reporting authority. •  Hands-on experience with Jira and Confluence for planning, documentation, action tracking, and status reporting. •  Experience facilitating requirements discussions and maintaining clear project documentation, including responsibilities, dependencies, risks, issues, decisions, and acceptance criteria. •  General understanding of healthcare data structures, data pipelines, QA/QC, and software development lifecycle practices. Coding experience is not required. Skills •  Practical judgment and a straightforward working style focused on completing the work rather than adding process for its own sake. •  Strong organizational skills, attention to detail, and disciplined follow-through across multiple projects and competing priorities. •  Ability to create clarity, alignment, and accountability across teams without relying on formal authority. •  Clear written and verbal communication, including concise status reporting and appropriate escalation of risks and issues. •  Strong facilitation skills and the confidence to guide discussions toward decisions, owners, and next steps. •  Comfort working through ambiguity while maintaining momentum and identifying where leadership decisions are required. •  A collaborative approach and sound interpersonal judgment when working with internal teams, customers, and channel partners. Would Love For You To Have •  Experience managing projects involving healthcare claims, EHR, clinical, or other real-world data. •  Experience working for a healthcare data vendor, healthcare technology company, analytics organization, or life sciences company. •  Familiarity with projects involving patient cohort identification, provider alerting and actioning, dashboards, patient engagement, or outcomes reporting. •  Experience coordinating data-pipeline, analytics, or software-development work through testing and implementation readiness. •  Familiarity with Snowflake, AWS, SQL, or modern data-platform concepts sufficient to follow technical discussions; hands-on coding is not required. •  Project-management or Agile training or certification. Practical experience and judgment are more important than a specific certification. What You'll Get •  A central role in helping Arcadia's Life Sciences team deliver complex data and technology projects with greater clarity and predictability. •  Direct exposure to Life Sciences leadership team, analytics and engineering teams. •  Opportunities to work on programs that connect real-world data, provider workflows, and life sciences research and engagement. •  A flexible, fully remote work environment with the autonomy to establish practical ways of working. •  The opportunity to help shape program practices as Arcadia's Life Sciences business grows •  The opportunity to use advanced AI and agentic workflow capabilities to improve program planning, coordination, documentation, and execution •  Membership in Arcadia's talented, purpose-driven community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: Remote Workplace: remote Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.   Why This Role Is Important To Arcadia The Technical Product Manager, Life Sciences sits at the intersection of product strategy and engineering execution, embedded directly with our teams to turn complex healthcare data and platform capabilities into products our customers rely on. This role owns the technical depth of the product lifecycle while keeping the team anchored to customer value and business outcomes. You will be the connective tissue between Product and Engineering: fluent enough in the technical stack to make real-time tradeoff decisions with engineers, and disciplined enough in product craft to keep the roadmap grounded in customer impact. This is a hands-on, technical product role for someone energized by the details of how things work, not just what gets shipped. What Success Looks Like In 3 Months Develop working fluency in Arcadia's platform architecture, data model, and the technical stack of your assigned engineering team. Build trusted, credible working relationships with your engineering counterparts, joining sprint ceremonies and grooming sessions. Take ownership of a product area's backlog and begin active prioritization grounded in customer and technical impact. Demonstrate the ability to hold your own in a technical conversation about pipeline architecture, data, or implementation tradeoffs. In 6 Months Ship one or more meaningful product increments in close partnership with engineering, on a predictable delivery cadence. Establish clear product and delivery metrics, and use them to guide prioritization and stakeholder reporting. Be a go-to resource for engineering on requirements clarity, scope tradeoffs, and customer context. Lead structured technical discovery (data investigation, feasibility checks, pipeline architecture discussions) that informs roadmap decisions. In 12 Months Be recognized as the product owner and technical subject-matter expert for your portfolio, trusted by engineering and business stakeholders alike. Drive roadmap strategy that balances near-term delivery with long-term platform scalability and technical health. Proactively identify and act on opportunities to reduce technical debt, improve data quality, or unlock new technical capability. Mentor peers on how to work effectively with engineering teams and contribute to broader product-engineering process improvements. What You'll Be Doing Own product strategy and roadmap for a defined portfolio within Arcadia's platform, partnering day-to-day with an embedded engineering teams through the full SDLC. Translate business goals, customer needs, and technical realities into clear requirements, acceptance criteria, and well-scoped increments engineering can execute against. Engage deeply with engineering on data pipeline, data models, and enrichment asking the right technical questions and making informed calls when priorities conflict. Run and participate in agile ceremonies: backlog grooming, sprint planning, sprint reviews, and incident/RCA reviews, ensuring engineering has what it needs to move fast without losing quality. Deconstruct ambiguous or large-scale goals into MVPs and iterative delivery plans, adjusting scope based on technical constraints and customer feedback. Use SQL and product/data instrumentation to self-serve answers, validate hypotheses, and make data-informed prioritization decisions. Replicate, triage, and help troubleshoot complex product issues alongside engineering, escalating and documenting bugs and workarounds as needed. Communicate roadmap progress, technical risks, and tradeoffs clearly to both technical and non-technical stakeholders. Partner with agentic designers, operations, commercial, marketing, and analytic teams to ensure what engineering ships is adopted and drives measurable value. Advocate for a healthy balance between shipping new capability and managing technical debt, performance, and platform scalability. What You'll Bring Education Bachelor's Degree in Computer Science, Data Science, Statistics, or a related field (or equivalent professional experience) Experience 4–7+ years of product management experience, with meaningful time spent working shoulder-to-shoulder with engineering teams in Agile/Scrum environments. Proven track record taking products from requirements through SDLC to launch, including scoping MVPs and iterating post-launch. Experience engaging in real technical tradeoff discussions architecture, APIs, data flows, scalability, and implementation approach. Healthcare, health-tech, or complex B2B data/SaaS experience strongly preferred; population health, value-based care, or interoperability experience is a plus. Technical Fluency Hands-on SQL proficiency, comfortable writing queries to self-serve analysis and validate product decisions. Working understanding of database and data-platform technologies (e.g., Snowflake, cloud data warehouses) and how data model design affects product capability. Comfort partnering with engineers on API design, system architecture, and technical constraints without needing everything translated into non-technical terms. Qualities & Skills Strong ownership mentality with a bias toward action and hands-on execution. Excellent written and verbal communication; able to move fluidly between engineering detail and executive-level summary. Comfortable operating in ambiguity, breaking large problems into deliverable increments. Calm, confident facilitator of trade-off conversations across product, engineering, and business stakeholders. Attention to detail and a commitment to clear, current documentation. Would Love For You To Have Experience with healthcare data standards or interoperability frameworks (e.g., FHIR) and regulatory-grade data environments. Exposure to AI/ML or GenAI-enabled product capabilities, including retrieval-augmented generation, automation, or predictive analytics. Experience with BI/visualization tools (Tableau, Power BI, Looker, or similar) and large-scale data platforms (Snowflake, Redshift, Databricks, or similar). A background in a hard science (math, statistics, computer science, or engineering) or prior experience as a software engineer or data analyst. What You'll Get The chance to work shoulder-to-shoulder with a team of extremely talented, dedicated engineers and product builders. Deep, focused exposure to Arcadia's platform architecture, data model, and engineering practices. Be part of a mission-driven company transforming healthcare by changing the way patients receive care. A flexible, remote-friendly company with personality and heart. Employee-driven programs and initiatives for personal and professional development. Membership in the Arcadian and Barkadian community. About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role & impact As our Affiliates Manager, you’ll own the strategy and day-to-day management of Xero’s global affiliate channel, across both the Xero and Melio brands. You’ll look after publisher relationships end to end and shape campaigns that bring new customers to our websites, optimising them towards lifetime value and first-time payers. Working across Impact and PartnerStack, you’ll manage a multi-million dollar channel and be accountable for clear, measurable returns. This is a rare chance to help build an affiliate channel that sets the standard for SaaS, at a global, publicly listed company. You’ll help us move from doing acquisition well to doing it at scale, building tools and workflows (many powered by AI) that make growth repeatable. You’ll be the person who can sit down with an engineer or applied scientist to work through tracking, attribution and incrementality, then turn those insights into plans that publishers, partners and stakeholders get behind. The team & how they connect You’ll join our affiliates team, part of Xero’s wider performance marketing function, working alongside a fellow Affiliates Manager in Sydney who specialises in publisher relationships. The two of you will share ownership of the channel, with your measurement and technical know-how complementing their partner expertise. You’ll Make it together with product, data science, engineering, brand and our external affiliate agency to bring every campaign to life. Initially, the role will focus on ➔ Getting hands-on with our affiliate platforms, Impact for Xero and PartnerStack for Melio, and the tracking and reporting behind them. ➔ Reviewing performance and attribution data across both programmes, and closing any tracking gaps quickly. ➔ Growing and nurturing high-quality publisher partnerships across our core markets of Australia, the UK and the US. ➔ Shaping the channel’s roadmap, including AI-powered tools and automation that help us scale acquisition. Where and how you can work This role can be based anywhere in Australia or New Zealand, near one of our offices. We work in a hybrid way, mixing time with your team in the office with time working from home, and our offices host regular boost days that make catching up in person easy. Here are some of the things we are looking for ➔ You’ll bring hands-on affiliate marketing experience at scale, whether from an affiliate network, platform, agency or the client side. ➔ Experience running programmes on platforms such as Impact or PartnerStack, from partner recruitment through to optimisation and reporting, is something you bring. ➔ A strong grasp of tracking, attribution, measurement and incrementality means you enjoy getting into the detail with engineers and data scientists. ➔ Building trusted relationships comes naturally to you, from publishers and partners to technical and business stakeholders. ➔ Owning budgets and commercial targets feels familiar, and you can turn data into clear insights that show the value of the channel. ➔ Curiosity about AI is part of how you work, and you Make it happen by finding, testing and rolling out new tools that help the channel scale. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Colombia; Nicaragua; Honduras; Ecuador; El Salvador; Guatemala We are seeking a proactive and skilled Remote Front Desk Medical Assistant to support our client's fast-paced Medical practice. The ideal candidate has strong hands-on experience in U.S. healthcare administration, excelling at front desk operations, patient scheduling, insurance verification, and obtaining prior authorizations to keep daily clinical workflows running smoothly. Key Responsibilities Manage high-volume inbound and outbound patient calls for appointment scheduling, follow-ups, and general practice inquiries. Perform real-time insurance verification to confirm coverage, eligibility, co-pays, deductibles, and out-of-pocket costs across Medicare, Medicaid, and commercial payers. Process, submit, and track prior authorization requests for procedures, diagnostic tests, medications, and specialist referrals. Navigate and update Electronic Medical Record (EMR) systems accurately with patient demographics, chart notes, and administrative data. Coordinate patient intake by collecting registration details, medical history forms, and required consent documentation prior to visits. Communicate directly with insurance representatives, pharmacies, and referring provider offices to resolve coverage delays or clinical inquiries. Handle appointment rescheduling, cancellations, and no-show follow-ups to maintain an optimized clinic schedule. Requirements Minimum of 2 years of experience in a U.S. healthcare practice in a patient-facing administrative or virtual front desk role. Proven proficiency navigating standard EMR platforms, specifically AthenaHealth, eClinicalWorks, or NextGen. Bilingual in English and Spanish with excellent written and verbal communication skills. Strong working knowledge of U.S. health insurance verification, payer portals, and prior authorization workflows. Exceptional organizational ability, sharp attention to detail, and a self-motivated mindset to work independently in a fully remote environment. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, with U.S Time zones.

Location: Philippines Role Summary We are seeking experienced, detail-oriented Referral & Authorization Coordinators to join our growing Cardiology practice. Unlike a general front desk position, this is a dedicated specialist role that owns the complete lifecycle of office visit referrals and prior authorizations—from initial intake to final scheduling and resolution. Working independently within Epic EMR , you will verify patient insurance eligibility, navigate HMO/PPO authorization rules, coordinate directly with referring provider networks, and keep patients informed throughout the clearance process. Requirements Key Responsibilities Full Lifecycle Referral Management: Receive, triage, and manage high-volume cardiology referral intakes; track requests from initial receipt through authorization approval and closure. Prior Authorization Processing: Submit, track, and secure prior authorizations specifically required for cardiology office visits and specialist consultations in accordance with payer guidelines. Insurance Verification & Eligibility: Conduct comprehensive insurance eligibility, copay, coinsurance, and network benefit verifications across Medicare, Medicaid, and commercial carriers (HMO, PPO, POS). Provider & Patient Coordination: Communicate efficiently with referring physician offices to obtain missing clinical documentation; reach out directly to patients to outline coverage details and next steps. Epic EHR Workqueue Navigation: Maintain daily management of referral workqueues in Epic, ensuring accurate data entry, precise status updates, and meticulous clinical documentation. Payer Escalations & Denial Follow-Up: Proactively contact insurance representatives to resolve authorization delays, clarifying medical necessity documentation to prevent service delays. Highly Preferred Qualifications Epic EMR Expertise: Direct hands-on experience using Epic (specifically Referral and Authorization Workqueues). Enterprise Background: Experience operating within a large medical group, health system, or enterprise clinical setting. Language Skills: Bilingual English/Spanish (required for 2 of the 4 available openings). Specialty Experience: Prior experience in a Cardiology practice or multi-specialty group. Payer Diversity: Exposure to Medicare Advantage, state Medicaid programs, and major commercial payers.