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Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next Legal Services Manager. About the job We are looking for a Legal Services Manager to join our Center of Excellence function within our larger Legal Operations Team. In this role, you will be responsible for reviewing and vetting high-volume, repeatable work across multiple facets of the Legal Team and serving as the initial legal point of contact. You will also support ad-hoc operational activities to make the Legal Team more efficient. Responsibilities In this role, you’ll be responsible for the following: Legal Support Requests & Commercial Contracts Serve as a first point of contact for GTM and Telecom Carrier Relations colleagues and provide education and process guidance on commercial contracts and other legal inquiries Review, vet, and provide timely responses to a high volume of incoming legal requests, including general legal questions, agreement negotiation requests, and other legal support needs, while ensuring adherence to internal processes and policies Independently review and negotiate NDAs, SOWs, assignment and assumption agreements, transition services agreements, service orders, and other miscellaneous legal documents on Twilio's template and counterparty's template Legal Processes & Operations Support law firm eBilling matter creation and configuration, and resolve escalations related to law firm invoices Be an operational expert on all processes that touch the Center of Excellence (e.g., Twilio's GTM-facing and telecom carrier-facing contracting processes, law firm billing-related processes) Contribute your knowledge and learnings from novel situations to the Center of Excellence Playbook Support a range of ad-hoc operational projects and high-volume tasks across multiple legal functions Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required A bachelor’s degree 5+ years of experience as a Legal Operations Analyst/Manager, Contracts Administrator/Manager, or Paralegal Strong working knowledge of commercial contracts and commercial contracting principles, including experience independently drafting and negotiating NDAs, SOWs, assignment and assumption agreements, transitions services agreements, and service orders Experience using commercial contracting tools, including Salesforce, Conga, Microsoft Office Suite, Google Suite, Airtable, DocuSign, and Adobe Acrobat Pro Experience using AI, with a working understanding of how common LLMs (e.g., ChatGPT, Gemini, Claude) function and can be leveraged to make day-to-day legal work more efficient Outstanding communication skills, both written and verbal, and strong attention to detail with a customer-first attitude Be a process-minded and oriented professional Ability to work in a fast-paced and ever-changing environment with minimal supervision Desired Experience supporting a sales organization at a high growth technology company Experience creating and managing process documentation and policies Experience handling high-volume, repeatable tasks across different legal functions (e.g., commercial, law enforcement response, litigation) Exposure to law firm billing, including using eBilling software (e.g., Brightflag, Onit, Legal Tracker) Good sense of humor, disdain for drama, interest for learning new things, and desire to get things done Location This role will be remote and based in the UK. Travel We prioritize connection and opportunities to learn from each other. While this role is remote, you may be required to travel occasionally for team offsites, All Hands, and other gatherings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Equal opportunity employer Twilio is proud to be an equal opportunity employer. Twilio is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Philippines We are looking for an Investigation Officer to support fraud prevention and case management across the organization. In this role, you will handle end-to-end investigations, analyze digital and operational evidence, and work closely with internal teams to mitigate risks and support legal actions when needed. This position is ideal for someone with a strong investigative mindset, attention to detail, and experience in financial services or security environments. KEY RESPONSIBILITIES - Manages cases received thru Shared Mailbox and Hotline. - Conduct Initial Investigation of Cases Triggered or received from other departments. - Ensure that all data were gathered for the following End to End investigation. - Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc.). - Investigate assigned cases at various risk levels. - Implement fraud prevention and investigation programs, policies, systems, documentations, and investigation plans. - Conduct covert and overt investigation. - Conduct surveillance and counter-surveillance. - Represent Company in the prosecution and litigation of cases as required. - Coordinates with other Internal Departments for Risk Mitigation Strategy. - Manages Business Intelligence (Mystery Shopping). REQUIREMENTS AND EXPECTATIONS - Bachelor’s degree in criminology or any related four year courses - Law enforcement/Military background preferred. - At least 3-year experience in Investigation preferably in Financing, Banking and Security Industry. - Proficient in Microsoft Applications (Excel, Word, PowerPoint) - Excellent written and verbal communications

Location: Austin, in-person Specialist, B2B Account Recovery Department: Operations Reports To: Senior Manager, B2B Account Recovery Location: Austin, TX (Primarily In-Office) About inKind inKind is transforming restaurant financing and customer engagement through an innovative fintech platform that provides restaurants with growth capital while helping consumers discover and enjoy dining experiences nationwide. Our mission is to help restaurants thrive by providing flexible capital and technology that drives repeat guests, while delivering exceptional dining experiences for consumers. As we continue to grow, we're looking for people who enjoy solving challenging business problems, working collaboratively, and taking ownership of meaningful outcomes. About the Role The Specialist, B2B Account Recovery plays an important role in protecting inKind's restaurant financing portfolio while preserving long-term relationships with our partners. Reporting to the Senior Manager, B2B Account Recovery, you'll manage a portfolio of restaurant partners experiencing financial distress or contractual default. You'll own recovery efforts from initial outreach through resolution, negotiating directly with restaurant owners and operators to develop practical solutions that maximize recovery while maintaining professionalism and trust. This isn't a traditional collections role. Success requires commercial judgment, negotiation skills, empathy, and the ability to balance financial outcomes with long-term business relationships. You'll work cross-functionally with Legal, Finance, Operations, Sales, and Partner Success while contributing ideas that continuously improve our recovery processes as we scale. What You'll Do Account Portfolio Management Own a portfolio of restaurant partner accounts in default, driving recovery efforts from initial outreach through final resolution. Develop recovery strategies tailored to each partner's financial and operational circumstances. Maintain consistent communication with restaurant owners and operators while ensuring timely follow-up. Prioritize accounts based on financial exposure, contractual obligations, and business risk. Escalate complex or high-risk matters appropriately while independently managing day-to-day recovery activities. Negotiation & Resolution Lead negotiations with restaurant owners to resolve contractual defaults through payment plans, settlements, restructures, or other mutually beneficial solutions. Balance recovery objectives with maintaining positive long-term relationships wherever possible. Conduct difficult financial conversations professionally, confidently, and respectfully. Document negotiated agreements and ensure commitments are accurately executed. Risk Management & Legal Coordination Review executed agreements to identify contractual obligations and default triggers. Prepare and issue notices of default and other recovery documentation. Coordinate closely with Legal on escalated matters, litigation support, and enforcement activities. Prepare and maintain UCC-1 financing statements and supporting documentation. Ensure recovery activities remain compliant with company policies and applicable regulations. Process & Operational Excellence Maintain accurate records within Salesforce and internal systems. Keep documentation, notes, communications, and recovery milestones audit-ready. Track portfolio performance and recovery metrics. Identify recurring issues, operational bottlenecks, and process improvement opportunities. Partner with the Senior Manager to continuously improve recovery workflows as the business scales. Who You Are You enjoy solving complex business problems and can remain calm and professional during difficult conversations. You're comfortable balancing financial outcomes with relationship management and know how to negotiate collaboratively while protecting the company's interests. You are: A confident communicator who can build credibility with restaurant owners and business operators. Commercially minded, with the ability to understand contracts, financial performance, and business risk. Organized and detail-oriented, able to manage multiple active recovery cases simultaneously. Relationship-driven, balancing firmness with empathy and professionalism. Curious about hospitality and motivated to understand the operational realities restaurant owners face. Collaborative and comfortable partnering across Legal, Finance, Partner Success, and Operations. Accountable and proactive, taking ownership of outcomes without requiring constant direction. Minimum Qualifications 3–5 years of experience in B2B collections, commercial account recovery, credit, receivables management, or a similar client-facing financial role. Experience negotiating payment plans, settlements, or commercial resolutions. Strong understanding of commercial agreements and contractual obligations. Experience conducting financial negotiations with business owners or executive stakeholders. Experience using CRM platforms such as Salesforce, HubSpot, or similar systems. Strong organizational, written, and verbal communication skills. Ability to work full-time from our Austin office. Preferred Qualifications Experience in hospitality, restaurant finance, fintech, banking, commercial lending, or alternative financing. Familiarity with secured lending concepts and UCC filings. Startup or high-growth company experience. Experience partnering with legal teams during commercial recovery efforts. Why You'll Love Working at inKind Build meaningful relationships with thousands of restaurant partners across the country. Join a fast-growing fintech company transforming how restaurants access capital and grow their businesses. Work alongside smart, collaborative teammates who value ownership, curiosity, and execution. Have direct visibility into business performance and opportunities to influence operational improvements. Enjoy a high-impact role where your work directly contributes to the company's financial success. Salary: $80,000 - 90,000 + Benefits Who we are: inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards. Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat. Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community. inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions. By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy . For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.

Location: US: San Mateo (1875 South Grant Street); AU: Melbourne: (260 Burwood Rd); AU: Sydney (45 Clarence St) Workplace: Hybrid At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world. THE ROLE & TEAM As GM, Legal - Global Employment, you will own how Xero supports its people and manages employment risk across a global technology business. You are the senior strategic legal partner to PX (our people experience organisation) and a trusted adviser to Xero's executive leadership team on workforce strategy, organisational change, and complex employment matters. You bring sound judgement to the highest-impact issues, while setting the global frameworks, standards, and tools that let the wider business manage routine matters with confidence and consistency. This is a functional leadership role with no direct reports, suited to someone who leads through expertise, influence, and delivery rather than headcount. You will set the direction for global employment legal support, work closely with regional Legal teams and other REAL (Risk, Ethics, Advocacy and Legal) specialists, and personally take on the matters that call for deep experience and judgement. You will also partner with Employee Relations on the legal dimensions of sensitive investigations and employee matters, complementing their operational expertise with strategic legal advice. This role reports to the SVP/EGM Legal and can be based in San Mateo, Melbourne or Sydney. WHAT YOU'LL DO - Partner with PX leadership and senior business leaders on workforce strategy, organisational design, restructures, reward, senior employee matters and cross-border initiatives. - Provide clear, practical advice on global employment and labour law, including investigations, performance management, discrimination and harassment, contracts, policies, disputes and regulatory matters. - Set and own Xero's global employment legal strategy, risk framework, standards, escalation paths, playbooks and self-service resources. - Partner with regional Legal GMs on routine employment matters and ensure consistent, coordinated advice across jurisdictions. - Lead complex employment disputes, claims, regulatory inquiries and sensitive investigations. - Support the employment aspects of M&A, integrations and major business change. - Manage external employment counsel and drive proportionate, cost-effective use of external advice. - Build training, tools and AI-enabled resources that help PX and leaders manage routine matters confidently. - Work collaboratively with other members of the REAL team to bring the right expertise together on global workforce matters. SUCCESS LOOKS LIKE - PX and senior leaders see you as a trusted strategic partner on workforce strategy and change. - Xero has clear, scalable and practical global employment frameworks. - Complex employment risks are identified early and managed consistently. - Legal support is technology-enabled, using AI tools and self-service modalities where appropriate. - External counsel is used strategically, with stronger internal capability and better cost control. WHAT YOU'LL BRING Essential - Substantial international employment experience and proven experience supporting labour and employment in a global organisation, advising across multiple jurisdictions and operating effectively across regions and time zones. - Experience in New Zealand, Australia, the United States and the United Kingdom is highly desirable. - Deep expertise in global employment and labour law, including complex investigations, disputes, restructures and workforce strategy. - Experience directing others’ work without direct reports, and influencing without formal authority. - A track record of advising senior PX/HR leaders and business executives as a strategic partner. - Strong judgement, commercial awareness and the ability to explain complex issues in plain language. - Experience managing external employment counsel and building scalable legal processes and resources. - The ability to influence without formal authority, and to roll up your sleeves and do the work personally. Strongly preferred - Breadth beyond employment law, such as litigation, transactional work or corporate governance. You are a T-shaped generalist, able to step into work outside your core area. - Experience in a mid-market technology company of a similar size to Xero, or another fast-moving global business. - An interest in using data, technology and AI to improve legal support. WHERE AND HOW YOU CAN WORK This role can be based in San Mateo, California, Melbourne or Sydney. This role is based in Sydney or Melbourne with a flexible hybrid working setup, spending 1 to 2 days per week in the local office to connect and collaborate.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; Philippines We are seeking an experienced, bilingual Legal Case Manager to support our client's fast-paced California Personal Injury practice. The ideal candidate has at least 2–3 years of direct case management experience within a California personal injury law firm, demonstrating proven expertise in managing the full case lifecycle—from opening claims and managing property damage to coordinating medical treatment, retrieving records, and opening medical liens. Key Responsibilities Case Management: Manage personal injury files from inception through pre-litigation settlement or transfer, maintaining strict deadlines and client communication. Claims & Property Damage: Open insurance claims, report claims to carriers, and assist clients with property damage resolution. Medical Coordination & Records: Coordinate ongoing client medical care, track treatment milestones, and manage complete medical records and billing requests. Lien Management: Open and track medical liens with healthcare providers, health insurance companies, and statutory lienholders. File Maintenance: Maintain organized digital files and update client records within case management software. Requirements Experience Requirement: Minimum of 2–3 years of dedicated experience as a Case Manager (not administrative assistant or receptionist) in a California-based Personal Injury law firm . Language Skills: Bilingual (English/Spanish) highly preferred; strong English language proficiency required. Software: Hands-on experience with Filevine is highly preferred. Time Zone: Ability to work full-time during standard Pacific Time hours (8:00 AM – 5:00 PM PST). Skills: Excellent communication, proactive problem-solving, strong organizational skills, and high attention to detail in high-volume settings. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8am-5pm PST.

Location: United States About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking an experienced Personal Injury Law Specialist to contribute to a project focused on improving the legal reasoning, accuracy, and reliability of advanced AI systems. In this contractor role, you will analyze legal scenarios, assess liability, evaluate AI-generated legal analyses and documents, and identify errors or gaps in legal reasoning. You will provide clear, structured feedback to help improve AI-generated legal outputs. The ideal candidate has a strong foundation in U.S. law, excellent analytical skills, and experience in personal injury law or civil litigation. SENIORITY: Experienced Legal Professional LANGUAGE: Excellent written English LOCATION: Remote — United States only Key Responsibilities Analyze legal scenarios to identify key legal issues, assess liability, and apply sound legal judgment. Review AI-generated legal analyses, arguments, and documents for accuracy, completeness, and consistency. Identify legal errors, missing facts, unsupported conclusions, and weaknesses in legal reasoning. Provide clear, structured feedback and corrections to improve the accuracy and quality of AI-generated outputs. Evaluate legal arguments critically, applying relevant principles of U.S. law. Maintain high standards of accuracy, clarity, and attention to detail throughout the review process. Requirements J.D. degree from a U.S. law school. Active bar license in at least one U.S. state. More than 3 years of practicing law, preferably in personal injury law or civil litigation. Strong legal reasoning, issue-spotting, and legal document review skills. Excellent written English communication skills. Exceptional attention to detail and the ability to identify subtle legal errors and gaps in reasoning. Ability to provide clear, objective, and well-structured written feedback.

Location: San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We're looking for an Employment Counsel to join Ramp's Legal team. This is a generalist employment role with broad scope. You will handle U.S. employment counseling as your base load, cover non-U.S. jurisdictions as needed, and own immigration and global mobility. You will partner directly with People, Talent, Total Rewards, Finance, Tax, Equity Admin, Compliance, and business leaders, and you will manage outside counsel in jurisdictions where we do not hold the expertise in house. We are a small, high-leverage team supporting a company that moves quickly, so you will cover a lot of ground and be trusted to run matters independently. WHAT YOU'LL DO - Day-to-day employment counseling: Advise People partners and managers on hiring, worker classification, compensation, leaves and accommodations, performance management, discipline, separations, and more - Immigration and global mobility: Collaborate with the People team on the immigration program, including work authorization outside the U.S. Set and communicate the sponsorship policy, manage outside immigration counsel and case volume, and partner with Talent on offer-stage decisions. Support relocations, cross-border remote work requests, and business travel, and work with Finance and Tax on permanent establishment and mobility tax exposure - Investigations: Collaborate with the People team on internal investigations and advise on findings and outcomes - Disputes: Handle demand letters, agency charges, arbitrations, and litigation with outside counsel - Agreements and templates: Own offer letters, employment agreements, separation and release agreements, contractor and consultant agreements, restrictive covenants, and the local-law variants of each - Transactions: Support employment and immigration diligence, employee transitions, and post-close integration for M&A and new-market entry - Build for scale: Produce manager training, policies, self-serve guidance, and repeatable processes as we expand in the US and globally WHAT YOU NEED - 8+ years practicing employment law, with a combination of top law firm and in-house experience at a high-growth technology company - JD from an accredited law school and active membership in at least one U.S. state bar (New York or California preferred) - Deep U.S. employment counseling experience across the full employee lifecycle, including wage and hour, leaves and accommodations, investigations, performance management, and separations - Working knowledge of employment law outside the U.S. and the judgment to triage a cross-border question quickly - Hands-on experience with U.S. business immigration and global mobility, including running a sponsorship program and managing immigration counsel at volume - Demonstrated ability to independently run multiple time-sensitive matters - Exceptional written and verbal communication. You can turn an employment law question into guidance a manager can act on in one reading - High judgment on sensitive and confidential matters, and the steadiness to advise on them under time pressure - Comfort operating in a fast-paced environment where priorities shift and processes are still being built, and a bias toward action NICE TO HAVES - Experience at a fintech, payments, or regulated financial services company - Experience standing up employment infrastructure in a new country, including EOR-to-entity transitions and works council or employee representative consultation - Employment experience across EMEA, APAC, LATAM, or Canada - A track record of using AI or automation to eliminate manual legal work BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Team OKX's Legal team provides legal advice and guidance to the company across all coverage areas and geographic locations, and supports business growth and development by working with all teams within the company to help them achieve their goals. We are a high-functioning, collaborative and fast-paced group of lawyers who enjoy the cutting-edge nature of our work and the digital assets industry. Sitting in the Legal department, the Corporate Investigations team investigates fraud, misconduct and abuse committed against OKX. The team includes experienced investigators, among them former federal agents, and partners closely with the Compliance, Risk, Finance, and HR departments, colleagues in the Legal department, and business executives across OKX's global footprint. About the Opportunity This is a senior, high-impact role for a former federal prosecutor who wants to build and lead a global investigations function. The Head of Corporate Investigations will be the single accountable owner for investigating wrongdoing against OKX and developing these matters for appropriate recovery and civil or criminal enforcement as warranted. As OKX's most senior investigations leader, you will set the standard for how the company uncovers and responds to wrongdoing, leading investigations that reflect the highest standards and best practices in the field. This is an opportunity to build a world-class investigations program, one whose rigor, independence and integrity protect OKX's people, assets and reputation Where an investigation warrants it, you will be responsible for bringing matters to the appropriate authorities in the US, EMEA and APAC, ensuring each case is built to a prosecutorial standard and supported through to any civil or criminal resolution. We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services. Extensive international travel on short notice expected in this role. What You'll Be Doing Lead the function and the team. Set the strategy, standards and methodology for internal investigations globally. Own intake, triage and prioritization. Manage and develop a team of investigators that includes former agents. Run investigations. Direct investigations from allegations through findings, including interview strategy, subject and witness interviews, digital forensics and financial tracing. Personally lead the most complex and sensitive matters. Build cases to a prosecutorial standard. Own OKX's framework for deciding which matters warrant escalation to authorities and in which jurisdiction. Build strong cases to the evidentiary and procedural standards of that jurisdiction, and partner with the Litigation team to pursue recovery of losses. Manage engagement with authorities. Where matters are brought to the attention of authorities, oversee OKX's engagement through to resolution, including providing evidence, making witnesses available and responding to legal process, as appropriate. Own law enforcement relationships. Build and maintain relationships and networks with law enforcement and prosecutors worldwide, including federal, state and local authorities in the US, EMEA and APAC. Partner across the company. Work with Compliance, Risk, Finance, HR, colleagues in the Legal department, and business executives to investigate and resolve matters effectively. Strengthen controls and report to leadership. Translate investigative findings into control improvements that prevent recurrence. Report significant matters and trends to senior leadership. What We Look For In You Prior service as an Assistant United States Attorney is required. Experience as a trial attorney in the DOJ Criminal Division, such as the Fraud Section, will also be considered. A substantial record of investigating, charging and trying federal white-collar and fraud cases, including leading grand jury investigations and working closely with federal agents. A deep understanding of what makes a case prosecutable and what prosecutors and police need before they will accept one. In-house or law firm experience leading investigations required. A JD and membership in a US state bar. 15+ years of legal experience. Experience leading and developing investigative teams, including former law enforcement professionals. Sound, proportionate judgment, with a commitment to fairness and due process for the individuals under investigation. Exceptional written and oral communication skills, with the ability to deliver clear findings to senior leadership and credible presentations to law enforcement. Discretion, integrity and composure in sensitive, high-stakes matters. A self-starter who is comfortable working independently in a fast-paced, growth-stage, multicultural environment and across global time zones. Ability to collaborate effectively across functions and earn the trust of stakeholders at every level. Nice to Haves Experience in financial services or digital assets. Exposure to cases involving cryptocurrency or blockchain tracing. Experience engaging with foreign law enforcement and prosecutors, or with international cooperation mechanisms such as MLATs, particularly in Asia-Pacific. Supervisory experience within a US Attorney's Office, such as a unit chief or deputy chief. Global investigations experience. Language capabilities: Mandarin Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $240,426 - $360,639 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: New York, United States; San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity As a Deputy General Counsel for Employment, you will be responsible for global employment matters reporting directly to the Global Head of Employment Legal, who is located in the US. You will work closely with other members of the Legal team and business leaders throughout the company, but especially with our global HR, finance, and compliance departments. The ideal candidate will be based out of our San Jose, California or New York office. The right candidate will have an understanding of and enthusiastic belief in the cryptocurrency/digital asset space, 9+ years of experience working on employment matters for a top law firm as well as in-house at a fast-paced, brand-name business. We are looking for a teammate with strong academic credentials and excellent analytical skills. The ideal candidate will have strong expertise and experience in advising business leaders to produce quick analyses of issues related to employment law and HR, including recruiting, hiring, immigration, internal investigations, employee relations and employment litigation and arbitration. We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services. What You’ll Be Doing Supporting the business by managing and handling legal HR, employment, and recruiting matters for the company and its global affiliated entities, with a primary focus on supporting OKX group operations in the US and across the globe. Supporting our HR, finance, compliance and recruiting departments on a daily basis by providing legal advice and guidance on all employment matters affecting the company; Driving the strategy and managing employment litigation and arbitration matters and retaining and supervising outside counsel; Supporting HR and compliance by advising on internal investigations and interviewing employees; Working with other members of the Legal team and business partners on legal issues and matters touching on employee retention, payroll, executive compensation, benefits, performance management, and immigration and visa issues; Build and uplevel employment legal processes and infrastructure, moving the function from ad hoc support toward a structured, best-in-class practice. Partner directly with senior regional leadership to operationalize their strategic direction. What We Look For In You Attorney licensed to practice law in the US. 9+ years of experience at a top-tier law firm and/or in-house legal team working on international employment matters; Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment; Ability to effectively advise and build trust with business teams; Ability to work in a high-functioning legal team and feel comfortable in a collaborative working environment; Experience working on cross-jurisdictional matters and a global legal team; Ability to translate complex legal concepts into practical and actionable business advice for non-legal audiences; Drafting, reviewing and negotiating offer letters, employment agreements, incentive plans and severance agreements. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $200,355 - $300,533 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: New York, United States; San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity As an Associate General Counsel for Employment, you will be responsible for global employment matters reporting directly to the Global Head of Employment Legal, who is located in the US. You will work closely with other members of the Legal team and business leaders throughout the company, but especially with our global HR, finance, and compliance departments. The ideal candidate will be based out of our San Jose, California or New York office. The right candidate will have an understanding of and enthusiastic belief in the cryptocurrency/digital asset space, 7+ years of experience working on employment matters for a top law firm as well as in-house at a fast-paced, brand-name business. We are looking for a teammate with strong academic credentials and excellent analytical skills. The ideal candidate will have strong expertise and experience in advising business leaders to produce quick analyses of issues related to employment law and HR, including recruiting, hiring, immigration, internal investigations, employee relations and employment litigation and arbitration. We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services What You’ll Be Doing Supporting the business by managing and handling legal HR, employment, and recruiting matters for the company and its global affiliated entities, with a primary focus on supporting OKX group operations in the US and across the globe. Supporting our HR, finance, compliance and recruiting departments on a daily basis by providing legal advice and guidance on all employment matters affecting the company; Driving the strategy and managing employment litigation and arbitration matters and retaining and supervising outside counsel; Supporting HR and compliance by advising on internal investigations and interviewing employees; Working with other members of the Legal team and business partners on legal issues and matters touching on employee retention, payroll, executive compensation, benefits, performance management, and immigration and visa issues; Build and uplevel employment legal processes and infrastructure, moving the function from ad hoc support toward a structured, best-in-class practice. Partner directly with senior regional leadership to operationalize their strategic direction. What We Look For In You Attorney licensed to practice law in the US. 7+ years of experience at a top-tier law firm and/or in-house legal team working on international employment matters; Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment; Ability to effectively advise and build trust with business teams; Ability to work in a high-functioning legal team and feel comfortable in a collaborative working environment; Experience working on cross-jurisdictional matters and a global legal team; Ability to translate complex legal concepts into practical and actionable business advice for non-legal audiences; Drafting, reviewing and negotiating offer letters, employment agreements, incentive plans and severance agreements. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $171,733 - $257,599 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Corporate Counsel, Legal - Global Sales and Business Operations & LATAM San Mateo, CA or Los Angeles, CA | Hybrid - 2 days per week onsite in either our San Mateo or Los Angeles office Full relocation assistance available for qualified candidates Role Summary: Sony Interactive Entertainment seeks a strategic, business-oriented attorney and leader to lead our legal support for the Global Sales and Business Operations (‘GSBO)’ globally and serve as regional leader of legal support for Latin America (‘LATAM’). This role will report directly to the Senior Director for Global Marketing Sales and Business Operations, Legal and will work closely with our San Mateo, CA based legal team, global legal team and outside counsel. In this global role, you will lead a high-performing legal team supporting a wide range of commercial and strategic legal matters involving support to global business teams responsible for the sale and distribution of PlayStation video games, navigating the complex legal landscape of video game distribution, including compliance, negotiation of contracts, and strategy of different models as well as lead regional legal support for LATAM. PlayStation offers the opportunity to work on cutting-edge legal issues at the intersection of technology and entertainment. Come join us and help create world-class experiences that make PlayStation the best place to play. What You’ll Be Doing: Lead and manage a global team of one attorney and two paralegals supporting the GSBO and LATAM organizations. Develop and execute legal strategy supporting leadership of Global Channel Sales, VPs, Senior Directors, and their teams. Serve as primary legal advisor to SIE’s business units in Latin America, including Brazil, Mexico and Argentina, on the wide range of commercial legal issues .Draft and negotiate commercial contracts, distribution/retailer/partner agreements and vendor agreements for the Sales and Business Operations team in the Americas. Provide general legal advice on business and commercial activities, including day-to-day business operations, sales, distribution, marketing, advertising, consumer services, e-commerce, vendor engagement, consumer complaints and litigation. Manage discrete projects and workstreams independently, setting task-level goals and coordinating with business and legal stakeholders to meet deadlines. Work with outside counsel to support the management of consumer complaint cases across LATAM, alongside legal team members. Monitor government affairs and regulatory developments in the region alongside Public Policy and relevant business line lawyers depending on topic. Report to and work closely with Senior Director, GMSBO Legal on direction and strategy. Mentor and provide guidance to attorneys and paralegals on GSBO/LATAM matters, including reviewing work product and building team subject-matter capability. Develop and maintain strong relationships with internal clients and cross-functional stakeholders across business, legal, and corporate functions. Stay current on industry trends, relevant and regional LATAM laws, and SIE’s evolving business and technology landscape. Requires international travel several times a year and domestic US as required for business meetings. What We're Looking For: 12+ years of relevant legal experience, including 3–4 years of in-house experience at a gaming, technology, or entertainment company. JD or LLM from an accredited law school; admitted to practice in at least one U.S. jurisdiction. California Bar membership preferred (or eligibility for California Registered In-House Counsel status). Deep experience in negotiating and drafting commercial agreements. Strong understanding of Latin American law, particularly Brazil and Argentina, as well as US, Canada and Mexico. Experience as a regional lead for Latin America matters is a plus. Written and Spoken fluency in either Spanish or Brazilian Portuguese, preferably both. \ General litigation experience Familiarity with budget tracking or expense management is a plus. Experience working with and managing outside counsel on specific matters. Demonstrated leadership and ability to mentor and guide team members and people management skills with a collaborative leadership style. Proven ability to influence and advise business partners and senior stakeholders. Strategic thinker with a business-friendly mindset and practical approach to risk. Comfortable in a fast-paced environment managing multiple priorities. Excellent interpersonal and communication skills. Passion for gaming, media, and technology industries. Knowledge of the video game industry is desirable. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $246,700 — $370,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Director, Legal Operations will serve as the centralized owner for Legal’s operations, technology, data, and execution. This role is responsible for Legal AI strategy and implementation, partnering closely with Engineering, Product, Security, Finance, and other stakeholders to modernize and scale Kraken’s legal function. As Kraken’s regulatory footprint and business complexity grow, this leader will own operational strategy, tooling, process design, and metrics—driving automation, AI adoption, workflow standardization, and vendor optimization. This role ensures Legal operates as a strategic, data-driven partner to the business rather than a reactive cost center. This leader will also be responsible for Legal’s financial, resourcing, and demand management foundations—ensuring the right work is done by the right resource at the right cost, with predictable outcomes as the organization scales.     THE OPPORTUNITY - Serve as DRI for Legal Operations, Legal Technology, and Legal AI strategy, execution, and governance. - Own Legal’s operating model across workflows, processes, resourcing, and service delivery. - Own budget planning, forecasting, accruals, and cost modeling with Finance. - Manage legal billing and outside counsel. - Lead resourcing, capacity planning, headcount modeling, role design, and make/buy/automate decisions. - Manage the legal technology stack (CLM, matter management, AI tools, knowledge management, intake, spend management). - Enforce centralized ownership, standardization, and compliance across legal technology. - Evaluate AI tooling, drive build-vs-buy decisions, translate requirements into technical roadmaps, ensure secure deployment, measure ROI, and lead integrations. - Establish metrics, dashboards, and controls for workload, demand, spend, cycle times, efficiency, risk, and outcomes. - Design and operate intake, triage, and demand-management frameworks, including prioritization models, service tiers, SLAs, and self-service pathways. - Optimize vendor and contractor management, spend controls, billing review, performance measurement, and work allocation. - Design, implement, and adopt AI-enabled legal workflows at scale. - Evolve the Legal knowledge management strategy (playbooks, templates, decision trees, guidance) for reuse and automation. - Prioritize operational, process, and technology initiatives based on impact, risk reduction, and ROI. - Lead change management, training, and adoption for new processes, technologies, and AI systems. - Ensure compliance with regulatory, security, privacy, and compliance standards. - Maintain operational controls to reduce legal, regulatory, and model risk. - Enable attorneys to focus on legal judgment, strategy, and advisory work.     WHAT YOU BRING - 10+ years in Legal Operations, legal technology, process design, finance-adjacent operations, or operational leadership. - Experience scaling legal operations, legal technology, financial management, and data-driven execution. - Experience driving automation and AI initiatives from strategy through deployment, governance, adoption, and ROI measurement. - Understanding of legal workflows (contracts, regulatory, litigation, investigations, intake, outside counsel management) and process redesign. - Hands-on experience optimizing legal technology platforms (CLM, matter management, spend management, intake, knowledge management, AI tools). - Ability to translate requirements into technical roadmaps and operational plans. - Experience establishing metrics, dashboards, controls, and OKRs. - Communication skills to influence legal leaders, executives, and technical teams. - Experience operating in ambiguity and leading transformation in high-growth environments.     NICE TO HAVES - Experience in fintech, crypto, financial services, or regulated industries. - Background in enterprise AI governance, model risk management, or secure AI deployment. - People management experience in Legal Operations or adjacent functions. - Experience benchmarking Legal Operations practices, tooling, and cost structures against industry standards.       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Taguig, National Capital Region Workplace: Hybrid We are looking for a detail-oriented Investigation Specialist to support anti-fraud operations and case handling. In this role, you will manage incoming cases, perform client callouts, validate data, and conduct initial investigations to ensure accuracy and proper case routing. You will also collaborate with investigation and forensic teams to support evidence collection and analysis, playing a key role in maintaining the integrity of our fraud detection and prevention processes. KEY RESPONSIBILITIES: - Manages cases received thru Shared Mailbox and Hotline. - Perform callouts according to the antifraud workflow. - Review client information before and during calls using the Bank’s system and other resources provided by the department. - Conduct Initial Investigation of Cases Triggered or received from other departments. - Communicate with clients or related parties with the main goal to proof correctness of data. - Check correctness of triggers and filter it to which department it should be sent to procced - Ensure that all data were gathered for the following End to End investigation. - Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc). REQUIREMENTS AND EXPECTATIONS - Bachelor’s Degree in Criminology or any related four year courses - Law enforcement/Military background preferred - At least 1-year experience in Investigation preferably in Financing, Banking and Security Industry prefered. - Proficient in Microsoft Applications (Excel, Word, Powerpoint) - Excellent written and verbal communications

Location: Philippines We are looking for an Investigation Officer to support fraud prevention and case management across the organization. In this role, you will handle end-to-end investigations, analyze digital and operational evidence, and work closely with internal teams to mitigate risks and support legal actions when needed. This position is ideal for someone with a strong investigative mindset, attention to detail, and experience in financial services or security environments. KEY RESPONSIBILITIES - Manages cases received thru Shared Mailbox and Hotline. - Conduct Initial Investigation of Cases Triggered or received from other departments. - Ensure that all data were gathered for the following End to End investigation. - Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc.). - Investigate assigned cases at various risk levels. - Implement fraud prevention and investigation programs, policies, systems, documentations, and investigation plans. - Conduct covert and overt investigation. - Conduct surveillance and counter-surveillance. - Represent Company in the prosecution and litigation of cases as required. - Coordinates with other Internal Departments for Risk Mitigation Strategy. - Manages Business Intelligence (Mystery Shopping). REQUIREMENTS AND EXPECTATIONS - Bachelor’s degree in criminology or any related four year courses - Law enforcement/Military background preferred. - At least 3-year experience in Investigation preferably in Financing, Banking and Security Industry. - Proficient in Microsoft Applications (Excel, Word, PowerPoint) - Excellent written and verbal communications

Location: El Salvador; Colombia; Nicaragua; Bolivia, Plurinational State of; Honduras; Guatemala We are seeking a detail-oriented, empathetic, and highly organized Paralegal / Case Manager to support a US-based law firm handling plaintiff-side litigation (employment law and personal injury). This is a hands-on operational role combining legal intake, client communication, case management, and drafting support. The ideal candidate possesses strong written and verbal English communication skills, a calm demeanor when handling sensitive intake calls, and hands-on experience managing cases within legal CRM platforms. Key Responsibilities 1. Legal Intake & Case Qualification Answer inbound phone calls, web leads, and texts from potential clients using the firm’s screening scripts. Conduct detailed intake interviews, gathering critical case facts (employer information, dates of employment, termination details, pay disputes, protected classes, or injury details). Perform initial case qualification checks (statute of limitations, employer size, at-will vs. contract status) and flag strong leads to the attorney on the same day. Send, track, and follow up on retainer agreements and intake forms via e-signature tools. 2. Client Management & Communication Provide a warm, steady, and empathetic phone presence for clients navigating job loss or personal injury. Schedule client consultations and manage attorney calendar availability. Conduct regular client check-ins on treatment progress, address status inquiries, and ensure no gaps in medical care occur. 3. Medical Records, Bills & Insurance Coordination Request and systematically track medical records and bills from healthcare providers. Correspond directly with insurance adjusters regarding claim setup, PIP/MedPay, liability, and property damage updates. Maintain accurate, up-to-date case notes, deadlines, and logs in the case management system. Flag fully documented files that are ready for demand drafting to the attorney. 4. Paralegal & Case Drafting Support Organize client documentation and construct structured case chronologies. Draft demand letters, administrative agency filings (EEOC, CRD, DLSE), and legal correspondence using firm templates. Follow up with clients proactively to gather outstanding records and evidence. Schedule: 9am - 5pm PST Requirements Experience: Minimum 1+ year of experience in a US law firm as a Case Manager or Paralegal (plaintiff-side litigation, employment law, or personal injury preferred). Communication Skills: Excellent spoken and written English with clear, professional drafting abilities for legal notes, attorney summaries, and client/adjuster correspondence. Phone Demeanor: Calm, steady, and empathetic phone manner suited for distressed clients. Core PI Lifecycle Knowledge: Solid grasp of the full case lifecycle (intake, medical treatment tracking, records/bills retrieval, demand preparation, negotiations, and settlement). Insurance & Provider Handling: Direct experience coordinating with medical providers and communicating with insurance adjusters. Software Proficiency: Hands-on experience with legal case management systems (Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or equivalent). Organization: Highly organized with proven ability to manage heavy caseloads, prioritize deadlines, and drive proactive follow-ups. Client Systems & Tools Case Management Systems: Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or similar legal CRMs. Communication & E-Signature: E-signature platforms (DocuSign/HelloSign), VoIP phone systems, and web lead management tools.

Location: Latvia; Cyprus; Georgia; Portugal; Armenia; Poland We're growing our legal team and looking for a versatile, sharp-minded lawyer to take ownership of a broad range of corporate and commercial work as we scale across multiple jurisdictions. This is a role for someone who thrives on autonomy, enjoys solving problems independently, and is comfortable working in a fast-paced, constantly evolving environment. Responsibilities: Drafting, reviewing, and negotiating commercial contracts with partners, payment providers, and counterparties Providing corporate support across our multi-jurisdictional group of companies, including corporate documentation and entity-level changes Supporting legal review of new product launches and marketing materials Coordinating with external legal counsel across multiple countries Working closely with Product, Marketing, Finance, and Operations teams on day-to-day legal matters Helping develop and improve contract templates and internal legal processes Supporting risk identification and pre-litigation matters Requirements 3–5+ years of legal experience, with a strong focus on corporate law and commercial contracts Experience at an international law firm (ILF) — 2+ years is a strong plus Sharp critical thinking and the ability to independently navigate non-standard situations High resilience and comfort with ambiguity, shifting priorities, and a fast-moving environment Proactive mindset — able to see tasks through without constant oversight English at B2/C1 level or above Nice to Have Experience in fintech, crypto, Web3, or payments Working knowledge of AML/KYC and GDPR Experience working across multiple jurisdictions simultaneously Comfort using AI tools (LLMs) in day-to-day legal work Benefits Learning support - courses, English classes, and conferences (up to 100% reimbursement) Unique loyalty program - receive corporate digital miners and earn passive income with no investment Team culture: retreats in international locations (for example, company apartments in Cyprus). Memorable events with wow prizes - we celebrate big occasions in a big way “Employee of the Month” award - we recognize and reward our top performers Paid leave: up to 20 vacation days +  8 company holidays + 5 personal days per year New career tracks - real opportunities to grow into expert or top management roles Work-life fit - flexible hours and remote work. You don’t need to chase balance - here, work is a part of life, not the opposite. We aim to make work inspiring, not exhausting. For us, results matter most.

Location: Colombia; El Salvador; Guatemala; Honduras; Nicaragua; Bolivia, Plurinational State of We are seeking a sharp, empathetic, and detail-oriented Bilingual Employment Law Paralegal / Intake Specialist to support a growing U.S.-based employment law firm. In this dual-function role, you will be the first point of contact for potential clients who are often navigating difficult workplace situations, such as wrongful termination, discrimination, or wage disputes. You will be responsible for conducting thorough intake screening interviews, gathering critical case facts, qualifying leads, and supporting the attorney with essential pre-litigation paralegal drafting and document organization. If you have a solid background in U.S. plaintiff-side litigation, speak fluent English and Spanish, and possess an empathetic phone presence, we encourage you to apply! Key Responsibilities Intake & Screening Management: Answer inbound calls, web leads, and text inquiries from potential clients using the firm’s screening scripts. Case Fact Gathering: Collect detailed case information regarding employers, employment dates, termination reasons, pay issues, and protected class/activity indicators, documenting all data clearly in the CRM. Initial Case Qualification: Perform preliminary case evaluations (evaluating statute of limitations, employer size, at-will vs. contract status) and flag high-priority leads to the attorney on the same day. Client Onboarding & Scheduling: Send and track retainer agreements and intake forms via e-signature platforms, schedule consultations, and maintain the attorney’s calendar. Paralegal & Pre-Litigation Support: Organize client documents, build case chronologies, follow up with clients for additional records, and draft initial demand letters and administrative agency filings (EEOC, CRD, DLSE) using established templates. Requirements Experience: 1+ years of direct experience in a U.S. law firm as an Intake Specialist or Paralegal (preference for employment law, personal injury, or plaintiff-side litigation). Language & Communication: Exceptional bilingual fluency in English and Spanish with an American accent preference. Must possess a calm, compassionate, and professional phone presence. Written Skills: Strong written English capabilities; summaries and notes must be clear, complete, and structured enough for the attorney to evaluate without requiring follow-up calls. Software Proficiency: Hands-on experience with legal case management platforms (Clio, MyCase, Filevine, Lawmatics, or similar) and e-signature tools. Ethical Compliance: Clear understanding of confidentiality, HIPAA/PII protection, and attorney-client privilege. Work Setup & Terms Schedule: Full-Time (40 hours/week, Monday – Friday). Location: 100% Remote. Requirements: Noise-canceling headset, high-speed internet, and power/internet backup systems.

Location: United Kingdom; Ireland; Cyprus; Poland Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. This is a fully remote role, for an EU- or UK-qualified attorney working out of the EU or the UK, to join Payward’s world class in-house legal department, reporting to the Global Head of Labor & Employment.   THE OPPORTUNITY - Augment the Labor & Employment (L&E) legal team and act as the subject matter expert for the EU and UK, providing local-law advice in European time zones and, as needed, supporting L&E matters in MENA and APAC in coordination with local counsel - Take first-line ownership of recurring EU and UK employment matters, including worker classification issues, employee separations and employee relations, executive compensation agreements, and wage-and-hour matters - Work with executive leadership, existing employment counsel, and the Payward Experience (PX) team to develop the L&E practice for a rapidly growing global/worldwide workforce - Advise on and manage works council, collective consultation, pay transparency, and employee representative matters, and prepare the company for new consultation obligations as its European footprint grows, including in connection with restructurings and acquisitions - Support M&A due diligence and post-closing workforce integration for European acquisitions, including policy harmonization and the related consultation requirements - Work closely with the PX team and business leaders to craft on-point policies and procedures, including localizing global policies for EU and UK requirements and developing and delivering related training, for a successful global/worldwide workplace - Advise on employee and candidate data privacy issues, including GDPR and UK GDPR compliance and cross-border transfers of HR and recruiting data - Support the PX team and existing counsel with workplace investigations, particularly in the EU and UK, potentially involving whistleblower allegations, discrimination allegations, and personnel performance issues - Provide expert strategic input to the business and recruiting teams on expanding Payward’s global footprint, including EOR, direct employment, and entity decisions in Europe, global mobility issues, and contingent workforce - Advise the company with risk mitigation for trade secret matters and restrictive covenants in the EU and UK - Manage and direct local outside counsel on formal local-law opinions and pre-litigation matters in the EU and UK and, as needed, MENA and APAC, while handling routine, repeatable advice in-house - Monitor and advise on global L&E trends including those within the crypto industry to help the Company’s competitive adaptability, talent acquisition and retention, and workplace processes along with additional duties as required - Additional duties and responsibilities as assigned   WHAT YOU BRING - 8+ years of legal experience advising in the EU, UK and other jurisdictions on employment, labor, and executive compensation issues, including in-house and law firm experience working with companies in both high-growth scaling and mature, large-enterprise environments - Broad international labor and employment background - Experience advising on works councils, collective consultation, and employee representative bodies in the EU and/or UK - Experience advising on employee and candidate data privacy issues under the GDPR and UK GDPR - Hands-on proficiency using generative AI tools (such as Claude or ChatGPT) in day-to-day legal work, with sound judgment on verifying outputs against local law and protecting confidentiality, privilege, and personal data - A proactive, entrepreneurial mindset, plus an opportunity-making attitude, using the law to increase the company’s optionality, not decrease it   NICE TO HAVES - Interest in the crypto industry / what our company is offering to the world and why - Experience in fintech, crypto, or other regulated financial services industries - Experience with MENA and/or APAC employment markets - Experience with due diligence and advising on labor and employment issues in connection with acquisitions, including transfer-of-undertakings rules and post-closing workforce integration       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice