Location: Remote, Canada; Remote, US
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale. They combine software engineering with operational excellence, applying sound engineering principles, automation, and continuous improvement to build, operate, and evolve our production infrastructure.
This is a single application for Site Reliability Engineering opportunities across Infrastructure Platforms. Rather than asking you to choose the right team or level upfront, we evaluate your skills holistically and match you to the opportunity that best aligns with your experience and our hiring needs. We hire Site Reliability Engineers from Intermediate through Senior Staff across multiple Infrastructure Platforms teams.
We don't expect every candidate to have experience with every technology in our environment. We're looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We'll support you in becoming successful with GitLab's tools, systems, and ways of working.
Please note: This position is open to candidates based in the United States and Canada only. Candidates based in the United Kingdom can apply to this posting:
Site Reliability Engineer, Infrastructure Platforms — UK (Intermediate to Senior Staff)
How our SRE hiring works
Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team.
Recruiter Screen:
A conversation about your background, what you're looking for, and the level and teams that fit, so we can point your process in the right direction.
Core Technical:
The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering system architecture and incident review.
Hiring Manager Interview:
A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab.
Peer Technical:
Team-specific depth, run by SREs from the team you're most likely to join, focused on the problems that team actually works on.
Skip-Level Interview:
A conversation with a senior leader on values alignment, and how you'll work across teams.
After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you'll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time.
We’ll calibrate your level throughout the interview process based on the scope and impact of your experience.
Intermediate: You independently deliver meaningful reliability improvements within a defined area.
Senior: You own complex reliability work end to end and raise the effectiveness of your team.
Staff: You shape reliability across multiple teams, solving systemic problems and creating approaches others can reuse.
Senior Staff: You set technical direction across a broader Infrastructure area and influence reliability strategy at organizational scale.
What you'll do
Keep user-facing services and production systems reliable, scalable, and efficient
Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows
Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling
Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps
Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately
Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages
Take part in incident response and post-incident reviews, turning learnings into changes in automation and process
Document runbooks, architecture decisions, and reviews so your findings become repeatable practices
What you'll bring
Experience keeping production systems reliable, combining an operations mindset with real software engineering practice
Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch
The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes
Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level
Hands-on experience with at least one major cloud provider (GCP or AWS)
Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions
Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure
Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment
A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work
Alignment with GitLab's values and a commitment to working in accordance with them
About the team
Infrastructure Platforms
is responsible for the availability, reliability, performance, and scalability of GitLab’s user-facing services, most notably
GitLab.com
. The organization spans teams across
Production Engineering
,
GitLab Dedicated
,
GitLab Delivery
, and
Developer Experience
, covering everything from the production fleet and networking platform to observability, incident response, deployment infrastructure, tenant scale, and our single-tenant Dedicated offering.
We are a globally distributed, remote-first organization that works asynchronously, favors automation over toil, and uses monitoring, metrics, and clear ownership to continuously improve the reliability of GitLab at scale. For more on how we work, see the
Infrastructure Handbook Page
.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$126,400
—
$314,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоseniorПротиворечивые условия: Please note: This position is open to candidates based in the United States and Canada only; Candidates based in the United Kingdom can apply to this posting:; The base salary range for this role’s listed level is currently for residents of the United States only
Location: Salt Lake City, UT
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
PointClickCare builds cloud platforms that power safer, more connected care for millions of patients. As an Intermediate DevOps Engineer, you will design, build, and operate scalable cloud infrastructure and developer platforms that support both application and AI-driven workloads. You are a strong individual contributor who owns complex systems end-to-end, improves reliability and automation, and partners closely with software and data teams to bring services and models into production. You balance delivery and quality, applying DevOps and SRE best practices to improve developer velocity, system reliability, and operational insight.
Who you’ll work with:
You will be part of our growing team of top engineers with the ability to directly impact the success of the organization. You'll be a part of the DevOps team reporting to the DevOps Team Lead and working alongside our other DevOps Engineers. You'll work day to day with the Software Engineering team as well as our IT team.
What you'll be doing day to day:
- Design, implement, and operate cloud-native infrastructure for production workloads.
- Build and maintain CI/CD pipelines for applications and ML systems.
- Develop and manage infrastructure-as-code to ensure consistency, scalability, and repeatability.
- Improve deployment reliability through automation, testing, and rollout strategies.
- Support AI/ML workloads, including model deployment, scaling, and monitoring.
- Integrate AI-assisted tools into DevOps workflows to improve:
- Alert quality and noise reduction
- Incident triage and root-cause analysis
- Capacity planning and performance optimization
- Design and maintain observability solutions using metrics, logs, and traces.
- Participate in on-call rotations and lead incident response for complex issues.
- Continuously improve system resilience through proactive automation.
- Partner with application, platform, and data teams to deliver reliable systems.
- Provide technical guidance and code reviews for devops team members.
- Contribute to architecture discussions and influence technical direction within your domain.
- Document standards, runbooks, and best practices.
- Participate in on-call rotations
What you'll bring:
- Strong Hands-On Expertise
- Ability to own systems from design through production support. Design and setup end to end CI/CD Pipelines.
- Practical understanding of distributed systems and cloud infrastructure.
- Bias toward automation, observability, and operational excellence.
- Growth-Oriented Leadership
- Willingness to mentor and support teammates.
- Comfort collaborating across functions and advocating for better practices.
- Ability to communicate trade-offs clearly and constructively.
- Strong knowledge of containerization and orchestration (Docker, Kubernetes).
- Experience with monitoring and observability tools (Prometheus, Grafana, ELK, Datadog).
- Solid understanding of networking, security principles, and high-availability architectures.
- Strong problem-solving skills and ability to work in complex, distributed environments.
Skills and experience we’re looking for:
Must-haves
- 3-5 years of progressive experience designing and implementing large-scale, automated infrastructure and CI/CD Pipelines
- Strong experience with cloud platforms (AWS, GCP, or Azure).
- Hands-on expertise in:
- cloud-native architectures and microservices.
- Infrastructure as Code (Terraform, IaC 2.0, etc.)
- Containers and Kubernetes
- CI/CD systems (GitHub Actions, GitLab CI, Jenkins, ArgoCD)
- Strong knowledge-level of CI/CD best practices, GitOps workflows and deployment strategies (blue/green, canary)
- Proficiency in scripting or programming (Python, Bash, Go, etc.).
- Demonstrated ability to write custom scripts for deployment, monitoring and system tasks.
- Experience with monitoring, logging, and alerting tools.
- Exposure to AI/ML workloads.
Nice-to-haves
-Experience in healthcare technology or other highly regulated SaaS environments (financial services, government
- Experience with AI-driven monitoring or AIOps tools
- Knowledge of cloud cost optimization strategies.
- Advanced certifications: AWS Certified DevOps Engineer-Professional, Microsoft Certified DevOps Engineer Expert, Certified Kubernetes Administrator (CKA)
- Experience with security automation and DevSecOps practices.
Education
- Advanced certifications: AWS Certified DevOps Engineer-Professional, Microsoft Certified DevOps Engineer Expert, Certified Kubernetes Administrator (CKA)
- Experience with security automation and DevSecOps practices.
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $106,000 - $118,000 + bonus or commission + equity + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. Our salary ranges are determined by job and level.
Location: Multiple Countries
Nitka Technologies
develops software for customers in the US and Europe and brings together about 300 professionals from Eastern Europe, North and South America, Armenia, Georgia and Kazakhstan.
We are looking for an experienced
DBA (Databricks)
for a long-term project. The customer is a company in California, an industry leader in the sale of tickets to events in Europe and the USA.
We offer 100% remote, full-time work.
Main tasks:
Manage multiple Databricks workspaces (dev/qa/prod);
Configure cluster policies, governance & compliance;
Create & maintain unity catalog objects: catalogs, schemas, grants, service principals, external storage etc;
Monitor and debug failed / long-running jobs using system tables (job_run_timeline, node_timeline, workflow_run);
Troubleshoot cluster crashes, driver OOM, executor failures, memory leaks;
Investigate Python / Spark errors, dependency conflicts (PyPI, WHL, Maven)
Assist users with cluster/job configuration, notebook errors, unity catalog permissions;
Explain platform limitations and best practices to Data engineers;
Maintain confluence pages with platform rules & troubleshooting guides;
Requirements:
Experience in implementation, integration or technical support;
Experience with Linux, Bash;
Confident SQL skills;
Strong experience of working with AWS Infrastructure (ec2, s3, iam, vpc, secret management, sqs);
Experience with Python sufficient for writing small scripts or applications;
Experience of maintaining Databricks jobs & environments;
Experience with REST API/SDK;
Understanding of file-based databases (DeltaLake, Parquet, Hive);
Understanding of of cluster types & node families;
Spoken English at Intermediate level or higher;
Would be a plus:
Databricks
REST API
/ Databricks
SDK;
Working with schema evolution, time travel, vacuum, compaction, z-order;
Debugging corrupted delta tables (conflicting commits, tombstones, missing checkpoints);
Understanding of acid
implementation
on top of object storage;
Spark knowledge (jobs, partitions, queries), experience in Kafka or similar technology, familiarity with Terraform / Gitlab CI;
Cost monitoring for platform services and objects;
Experience in enterprise Data platforms;
Working conditions:
Nearshore candidates preferred, with availability to work EST or Pacific Time hours
Remote work with no time trackers, flexible working hours
Full-time (8 hours/day)
Attractive USD compensation
Paid vacation, holidays, sick leaves
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Multiple Countries
Nitka Technologies
develops software for customers in the US and Europe and brings together about 300 professionals from Eastern Europe, North and South America, Armenia, Georgia and Kazakhstan.
We are looking for an experienced
Platform Administrator (Databricks)
for a long-term project. The customer is a company in California, an industry leader in the sale of tickets to events in Europe and the USA.
We offer 100% remote, full-time work.
Main tasks:
Manage multiple Databricks workspaces (dev/qa/prod);
Configure cluster policies, governance & compliance;
Create & maintain unity catalog objects: catalogs, schemas, grants, service principals, external storage etc;
Monitor and debug failed / long-running jobs using system tables (job_run_timeline, node_timeline, workflow_run);
Troubleshoot cluster crashes, driver OOM, executor failures, memory leaks;
Investigate Python / Spark errors, dependency conflicts (PyPI, WHL, Maven)
Assist users with cluster/job configuration, notebook errors, unity catalog permissions;
Explain platform limitations and best practices to Data engineers;
Maintain confluence pages with platform rules & troubleshooting guides;
Requirements:
Experience in implementation, integration or technical support;
Experience with Linux, Bash;
Confident SQL skills;
Strong experience of working with AWS Infrastructure (ec2, s3, iam, vpc, secret management, sqs);
Experience with Python sufficient for writing small scripts or applications;
Experience of maintaining Databricks jobs & environments;
Experience with REST API/SDK;
Understanding of file-based databases (DeltaLake, Parquet, Hive);
Understanding of of cluster types & node families;
Spoken English at Intermediate level or higher;
Would be a plus:
Databricks
REST API
/ Databricks
SDK;
Working with schema evolution, time travel, vacuum, compaction, z-order;
Debugging corrupted delta tables (conflicting commits, tombstones, missing checkpoints);
Understanding of acid
implementation
on top of object storage;
Spark knowledge (jobs, partitions, queries), experience in Kafka or similar technology, familiarity with Terraform / Gitlab CI;
Cost monitoring for platform services and objects;
Experience in enterprise Data platforms;
Working conditions:
Remote work with no time trackers, flexible working hours
Full-time (8 hours/day)
Attractive USD compensation
Paid vacation, holidays, sick leaves
Location: Almaty, Kazakhstan
Workplace: hybrid
We are seeking a
Volunteer Coordinator
to own the operational side of the volunteer programmes that connect inDrive employees with inVision projects and inDrive’s own initiatives. The role collects volunteering opportunities in one place, processes applications, matches volunteers with opportunities and supports them through participation. It is key to making employee volunteering visible and measurable for inDrive and inVision leadership.
Key Responsibilities
Act as the single point of contact between inDrive employees, inVision projects and inDrive teams.
Collect volunteering opportunities from inVision projects and inDrive teams and keep the catalogue on TeamMate and the inVision website up to date.
Draft and maintain guidelines and procedures of the volunteer programme.
Process volunteer applications and match volunteers with opportunities, including matching inDrive mentors with inVision U students.
Run the operational side of the student mentoring programme: questionnaires, briefings, guides and rules, follow-up of mentor-student pairs.
Administer the volunteering platform: registrations, event creation, participation tracking, dashboards.
Run volunteer recognition: merchandise, TeamMate badges, records of individual contributions.
Collect cases of joint inVision-inDrive activities (for example, programmes in inDrive summer camps) and support linked formats such as workation at the festival.
Track participation, volunteer hours and reach; prepare reports for the line manager and leadership.
Collect stories and photos for internal channels.
Skills, Knowledge and Expertise
Requirements:
Education: Bachelor’s degree
Experience: 3–5 years in corporate volunteering, CSR, community or employee engagement, or programme coordination
Languages: English (Upper-Intermediate)
Key Competencies:
High independence
Communication with employees, project teams and partners
Organisation and relationship building
Location: Almaty, Kazakhstan
Workplace: onsite
You’ll handle sourcing and engagement for active vacancies, build long-term talent pools, and support research on market trends and talent availability.
You’ll also collaborate with recruitment, employer brand, and people & culture teams. This position is a good fit if you enjoy research, structured sourcing, and working in an international, fast-paced environment.
Key Responsibilities
Manage the sourcing and engagement activities to fill the active vacancies:
define the sourcing strategy suitable for a specific search.
source relevant candidates through the various sourcing channels.
engage and pre-screen the relevant candidates.
Participate in building and developing the internal database to make it more efficient in terms of quick and effective reaction to emerging hiring needs.
Build and maintain talent networks and pools for the key roles and locations you support, with a focus on long-term growth.
Participate in cross-functional projects with the recruitment, employer brand, and other people and culture teams.
Participate in the research tasks regarding the talent availability, compensation expectations, market trends, and competitor hiring practices.
Skills, Knowledge & Expertise
2+ years of experience as a talent sourcer or a tech recruiter, in-house or in an agency.
Working experience with sourcing techniques: Boolean search, X-ray search, and natural language search.
Good knowledge of the different resources: LinkedIn, GitHub, Stackoverflow, Twitter, and others.
Strong communication skills, both verbal and written.
English level - not less than upper-intermediate.
Ability to work with a large amount of information and switch between tasks quickly.
Curiosity and persistence in solving tasks.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Lima, Peru
Workplace: hybrid
We are looking for a data-driven
Senior Product Marketing Manager
to own the strategy, execution, and continuous optimization of our customer lifecycle and product engagement initiatives.
Key Responsibilities
Campaign Preparation and Execution: Independently create, schedule, and execute marketing campaigns (email, push notifications, WhatsApp, in-app messages, banners) across multiple customer segments.
Optimize campaigns for delivery across time zones, devices, and customer preferences.
Ensure compliance with legal standards such as GDPR and other regional requirements.
Audience Segmentation: Design and implement custom segmentation strategies based on multidimensional criteria such as behavior, demographics, orders and ride history, and engagement levels.
Maintain dynamic customer segments that update automatically as data changes.
Trigger Campaign Configuration: Build and manage multi-step automated workflows, such as re-engagement, loyalty program adoption, or upselling campaigns, with minimal supervision.
Test and troubleshoot triggers to ensure proper execution and alignment with the customer lifecycle.
Testing and Optimization: Plan, execute, and document A/B and multivariate tests for key campaign elements, including design, timing, and messaging.
Use insights from testing to implement data-driven improvements across campaigns.
Perform regular performance reviews to refine optimization strategies.
Reporting and Analysis: Generate detailed reports on campaign performance, interpreting metrics like open rates, CTRs, conversions, and ROI.
Present data insights to stakeholders and provide actionable recommendations to improve rider and driver engagement.
Collaboration and Mentoring: Collaborate with cross-functional teams (content, design, analytics) to deliver campaigns.
Provide guidance and support to junior CRM specialists, including peer reviews and knowledge sharing.
Skills, Knowledge & Expertise
CRM Platform Proficiency: Independently execute at least five end-to-end campaigns quarterly using advanced CRM platform features (e.g., Bloomreach, Salesforce Marketing Cloud, HubSpot).
Build at least three advanced automations quarterly, such as multi-step workflows with branching logic (e.g., loyalty or churn prevention campaigns).
Complete at least two courses with intermediate certification for Bloomreach or demonstrate equivalent expertise.
Data Analysis and Reporting: Create detailed reports with data visualizations for at least five campaigns quarterly, incorporating metrics like open rates, conversion rates, and ARPPU.
Work with datasets using tools like Excel or Google Sheets with advanced functions (e.g., INDEX/MATCH, QUERY).
Present campaign insights to stakeholders in three formal presentations with actionable recommendations.
Digital Marketing Expertise: Apply intermediate-level knowledge of digital marketing strategies, including personalization, retargeting, and customer journey mapping.
Assist in the strategic planning of at least two multi-channel campaigns integrating email, WhatsApp, in-app, banners, and push notifications.
Advanced Data Handling: Segment audiences dynamically based on real-time data, using at least three different criteria simultaneously.
Ensure data compliance by implementing processes that align with GDPR/CCPA requirements for all campaigns.
English Proficiency: Write comprehensive campaign briefs and reports in English, ensuring accuracy and clarity.
Lead or co-lead three cross-functional meetings in English, presenting updates or insights confidently.
Advanced Testing and Optimization: Conduct and analyze A/B tests for at least five campaigns quarterly, including testing subject lines, offers, layouts, and timing.
Implement changes based on test results, achieving measurable improvements in key KPIs (e.g., a 5 statistically significant lift in conversion).
Communication Deliverability: Monitor and resolve deliverability issues for campaigns.
Use tools like Postmaster Tools or delivery reports to troubleshoot spam issues and optimize sender reputation.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
ГибридLima, Peru; Optimize campaigns for delivery across time zones, devices, and customer preferences
Location: Guatemala
Workplace: hybrid
We are expanding our Ride-Hailing Department and we're looking for a
Business Operations Specialist
to be responsible for managing our driver operations process in their given region.
Key Responsibilities
Organize and Optimize Engagement Processes
Coordinate strategies to attract, activate, reactivate, and retain drivers
Lead initiatives to maximize driver lifecycle value, from first contact to long-term engagement
Lead and Motivate the Team
Lead and manage a team of agents focused on driver engagement
Conduct training sessions to develop key skills for user acquisition and activation
Foster a motivating and high-performance team environment
Manage KPIs and Funnel Efficiency
Monitor and optimize the entire driver funnel: from app installation to completing successful orders
Track and improve territory KPIs
Design and execute action plans to improve key metrics
Implement Motivational Programs
Create and execute incentive programs to boost agent and driver performance
Share performance feedback and insights to encourage continuous improvement
Support Activation & Reactivation Strategies
Assist in launching, adapting, and enhancing strategies for driver activation/reactivation
Manage third-party partnerships to increase the number of new drivers onboarded
Monitor CRM & Communication Quality
Oversee call scripts and AI-driven communication tools
Continuously test and refine communication approaches for optimal user experience
Ensure all touchpoints deliver high-quality interactions
Execute City Launches
Travel within the country to support on-the-ground efforts for new city launches
Organize and lead local driver recruitment campaigns
Market Monitoring & Cross-Functional Collaboration
Stay on top of competitor activity (bonuses, offers, etc.)
Ensure seamless cross-functional communication with internal stakeholders to align strategies and priorities
Skills, Knowledge & Expertise
Advanced English proficiency: Both written and verbal communication skills are required
Strong understanding of the sales funnel and how it applies to driver acquisition
Proven customer relationship management skills, particularly in managing large-scale recruitment efforts
Experience in sales or recruitment, with a focus on meeting targets and performance optimization
Intermediate or Advanced Excel skills, with the ability to analyze data, create reports, and track KPIs
Availability for business travel to manage recruitment activities across different regions
Degree in Business Administration, Marketing, or a related field (either in progress or completed)
Sales team management experience is highly desirable, particularly in recruitment or acquisition environments
Strong analytical and problem-solving skills to address challenges in driver recruitment and recommend improvements
Adaptability and flexibility in a fast-paced environment with evolving recruitment demands and market conditions
Knowledge of local transportation regulations and market trends would be a plus
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Brazil, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The world's largest human resources consulting firm, headquartered in New York City, with main branches in 40+ countries. Over 25,000 employees operate internationally in more than 130 countries. Its services are used by 97% of Fortune 500 companies
What You’ll Do
Collaborate directly with business stakeholders and domain experts to understand their objectives, processes, constraints, and expected outcomes.
Analyze business requirements, documentation, examples, templates, and other reference materials provided by stakeholders.
Identify workflows and use cases that can be implemented or improved through Claude Code Skills.
Design, implement, test, and maintain reusable Claude Code Skills.
Create clear skill instructions, supporting scripts, reference materials, validation logic, and reusable workflow components.
Translate complex or ambiguous business processes into structured, executable instructions for AI agents.
Evaluate skill behavior using realistic scenarios, test cases, and acceptance criteria
Improve the reliability, accuracy, usability, and maintainability of developed skills through iterative testing and stakeholder feedback.
Technical leadership over the other engineers: review, direction, unblocking.
What You Bring
Strong hands-on experience using Claude Code in real software-development or business-workflow scenarios.
Practical experience creating Claude Code Skills or comparable reusable capabilities for -AI coding agents.
Strong understanding of modern AI engineering patterns, including agentic workflows, tool use, prompt engineering, context engineering, and structured instruction design.
Proven hands-on software engineering experience and the ability to build, review, test, and maintain production-quality solutions.
Ability to transform business requirements and domain knowledge into clear technical designs and executable workflows.
Experience evaluating and improving non-deterministic AI solutions.
Ability to own the technical shape of the whole capability, not individual skills: standards, shared components, evaluation and release strategy, backwards compatibility.
Ability to define and enforce what a well-formed skill looks like, what belongs in shared infrastructure, and what gets rejected in review.
Ability to make and justify platform‑level decisions - including choices around agent harnesses, integration architecture, and build‑versus‑adopt strategies, while providing clear technical rationale for foundational decisions that impact the entire platform
Nice to have
Hands-on experience with Claude Code, and specifically with authoring Claude Code Skills, plugins, or MCP servers.
Evaluation tooling for LLM systems (promptfoo, LangSmith, custom harnesses).
Consulting or professional services background.
Domain exposure to HR technology, compensation & benefits, payroll, or workforce analytics.
Experience building internal developer tooling or standing up a platform capability.
Public artefacts: open-source agent tooling, published skills or plugins, conference talks, technical writing on agentic engineering.
English level
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Poland
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
What You’ll Do
Design, develop, and deliver full-stack applications using Python, FastAPI, React, and TypeScript
Build and deploy LLM-powered applications to production using RAG, prompt engineering, structured outputs, and OpenAI APIs
Implement vector and hybrid search solutions and document processing for PDF, Word, and Excel files
Evaluate, monitor, and improve LLM application quality using Langfuse or similar tools
Develop and maintain applications on Azure, including app hosting, VMs, and authentication integrations
Collaborate directly with clients, lead sessions with senior non-technical stakeholders, and communicate progress clearly
Translate ambiguous business needs into practical technical solutions
What You Bring
Strong experience with React, TypeScript, and Python, including FastAPI or similar frameworks
Proven experience delivering at least one LLM-powered application to production
Hands-on experience with RAG, prompt design, structured outputs, and OpenAI APIs
Experience with vector or hybrid search and parsing PDF, Word, and Excel documents
Familiarity with LLM evaluation and observability tools such as Langfuse
Working knowledge of Azure, including VMs, application hosting, and Entra ID / SSO
Strong client-facing communication and problem-solving skills
Nice to Have
MCP server development or Claude / AI agent integrations
Experience with PII protection, GDPR, and EU data residency, including tools such as Presidio
Background in finance, private equity, or M&A due diligence
English level
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Italy
PIPECARE EUROPE
is currently looking for
Field Technician
to join our Team.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe.
I
mpor
tant note: we consider only candidates based in Europe or Switzerland.
Industry/sector:
Oil & Gas / In Line Inspection services
Min years of experience:
minimum last 3 years working as Field Technician or relevant experience in EPC field
Other requirements:
solution – oriented attitude; hands on approach; disciplined; team player; self-motivated
Responsibilities include:
Prepare, sign and submit pigging, daily, express and other relevant reports
Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc.
Study and analyze project information document, operation manuals, pigging procedures and other project-related documents
Establish professional contact with client’s field personnel creating friendly working relations
Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning
Coordinate field activities between PipeCare team, subcontractor, client and other involved parties
Perform ILI runs successfully without data loss as per POF & API standards
Conduct sufficient cleaning runs to the established PipeCare cleaning criteria
Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement
Execute all other tasks as requested by Team Leader within the assigned job role.
Qualified Candidates will possess:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Computer skills in Microsoft Word, excel and outlook at an intermediate level
Fluency in English language is a must
Job requirements:
Ability to travel extensively including international trips
Ability to work flexible hours based on business and project needs
Ability to work either independently or within a team to ensure project success
Противоречивые условия: tant note: we consider only candidates based in Europe or Switzerland
Location: Poland
PIPECARE EUROPE
is currently looking for
Field Technician
to join our Team.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe.
I
mpor
tant note: we consider only candidates based in Europe or Switzerland.
Industry/sector:
Oil & Gas / In Line Inspection services
Min years of experience:
minimum last 3 years working as Field Technician or relevant experience in EPC field
Other requirements:
solution – oriented attitude; hands on approach; disciplined; team player; self-motivated
Responsibilities include:
Prepare, sign and submit pigging, daily, express and other relevant reports
Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc.
Study and analyze project information document, operation manuals, pigging procedures and other project-related documents
Establish professional contact with client’s field personnel creating friendly working relations
Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning
Coordinate field activities between PipeCare team, subcontractor, client and other involved parties
Perform ILI runs successfully without data loss as per POF & API standards
Conduct sufficient cleaning runs to the established PipeCare cleaning criteria
Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement
Execute all other tasks as requested by Team Leader within the assigned job role.
Qualified Candidates will possess:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Computer skills in Microsoft Word, excel and outlook at an intermediate level
Fluency in English language is a must
Job requirements:
Ability to travel extensively including international trips
Ability to work flexible hours based on business and project needs
Ability to work either independently or within a team to ensure project success
Противоречивые условия: tant note: we consider only candidates based in Europe or Switzerland
Location: Portugal
PIPECARE EUROPE
is currently looking for
Field Technician
to join our Team.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe.
I
mpor
tant note: we consider only candidates based in Europe or Switzerland.
Industry/sector:
Oil & Gas / In Line Inspection services
Min years of experience:
minimum last 3 years working as Field Technician or relevant experience in EPC field
Other requirements:
solution – oriented attitude; hands on approach; disciplined; team player; self-motivated
Responsibilities include:
Prepare, sign and submit pigging, daily, express and other relevant reports
Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc.
Study and analyze project information document, operation manuals, pigging procedures and other project-related documents
Establish professional contact with client’s field personnel creating friendly working relations
Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning
Coordinate field activities between PipeCare team, subcontractor, client and other involved parties
Perform ILI runs successfully without data loss as per POF & API standards
Conduct sufficient cleaning runs to the established PipeCare cleaning criteria
Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement
Execute all other tasks as requested by Team Leader within the assigned job role.
Qualified Candidates will possess:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Computer skills in Microsoft Word, excel and outlook at an intermediate level
Fluency in English language is a must
Job requirements:
Ability to travel extensively including international trips
Ability to work flexible hours based on business and project needs
Ability to work either independently or within a team to ensure project success
Противоречивые условия: tant note: we consider only candidates based in Europe or Switzerland
Location: Bulgaria
PIPECARE EUROPE
is currently looking for
Field Technician
to join our Team.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe.
I
mpor
tant note: we consider only candidates based in Europe or Switzerland.
Industry/sector:
Oil & Gas / In Line Inspection services
Min years of experience:
minimum last 3 years working as Field Technician or relevant experience in EPC field
Other requirements:
solution – oriented attitude; hands on approach; disciplined; team player; self-motivated
Responsibilities include:
Prepare, sign and submit pigging, daily, express and other relevant reports
Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc.
Study and analyze project information document, operation manuals, pigging procedures and other project-related documents
Establish professional contact with client’s field personnel creating friendly working relations
Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning
Coordinate field activities between PipeCare team, subcontractor, client and other involved parties
Perform ILI runs successfully without data loss as per POF & API standards
Conduct sufficient cleaning runs to the established PipeCare cleaning criteria
Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement
Execute all other tasks as requested by Team Leader within the assigned job role.
Qualified Candidates will possess:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Computer skills in Microsoft Word, excel and outlook at an intermediate level
Fluency in English language is a must
Job requirements:
Ability to travel extensively including international trips
Ability to work flexible hours based on business and project needs
Ability to work either independently or within a team to ensure project success
Противоречивые условия: tant note: we consider only candidates based in Europe or Switzerland
Location: France
PIPECARE EUROPE
is currently looking for
Field Technician
to join our Team.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth in Europe.
I
mpor
tant note: we consider only candidates based in Europe or Switzerland.
Industry/sector:
Oil & Gas / In Line Inspection services
Min years of experience:
minimum last 3 years working as Field Technician or relevant experience in EPC field
Other requirements:
solution – oriented attitude; hands on approach; disciplined; team player; self-motivated
Responsibilities include:
Prepare, sign and submit pigging, daily, express and other relevant reports
Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc.
Study and analyze project information document, operation manuals, pigging procedures and other project-related documents
Establish professional contact with client’s field personnel creating friendly working relations
Execute field work in a safe, effective and efficient manner in accordance with PipeCare QA/QC procedures and in line with time, resource and financial planning
Coordinate field activities between PipeCare team, subcontractor, client and other involved parties
Perform ILI runs successfully without data loss as per POF & API standards
Conduct sufficient cleaning runs to the established PipeCare cleaning criteria
Conduct site survey and DGPs Survey in line with PipeCare procedures and operational requirement
Execute all other tasks as requested by Team Leader within the assigned job role.
Qualified Candidates will possess:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Computer skills in Microsoft Word, excel and outlook at an intermediate level
Fluency in English language is a must
Job requirements:
Ability to travel extensively including international trips
Ability to work flexible hours based on business and project needs
Ability to work either independently or within a team to ensure project success
Противоречивые условия: tant note: we consider only candidates based in Europe or Switzerland
Location: Oman
PipeCare Group
of companies has been helping the customers ensure the integrity of their pipeline and facility assets for over 20 years.
PipeCare Group is looking for an experienced
Team Leader [Operations]
who will lead the team of field Project workers and making sure that the Project work is executed in a safe, effective and efficient manner in line with the time, resources and financial planning.
Key Responsibilities & Authorities
Prepare, sign and submit pigging, daily, express and other relevant reports
Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc.
Study and analyze project information document, operation manuals, pigging procedures and other project-related documents
Establish professional contact with client’s field personnel creating friendly working relations
Manage and develop the team to execute field work in a safe, effective and efficient manner in line with time, resource and financial planning.
Is authorized to stop execution of any work at site if it is unsafe or may create unsafe work conditions.
Coordinate field activities between the team, subcontractor, client and other involved parties.
Visit client’s sites (site kick-off meetings, field surveys, risk assessment review meetings, etc.).
Skills/Experience:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Computer skills in Microsoft word, excel and outlook at an intermediate level
Fluency in English, the language of the Territory is an advantage
Ability to travel extensively
Location: Oman
PIPECARE
is currently looking for
Field Technician
to join our Team.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Due to our global focus and international growth, PipeCare is seeking experienced Field Technician to support our continued growth.
Responsibilities include:
Prepare, sign and submit pigging, daily, express and other relevant reports
Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, toolbox and all other required tools for use in the field, etc.
Study and analyze project information document, operation manuals, pigging procedures and other project-related documents
Establish professional contact with client’s field personnel creating friendly working relations
Execute field work in a safe, effective and efficient manner in accordance with QA/QC procedures and in line with time, resource and financial planning
Coordinate field activities between team, subcontractor, client and other involved parties
Perform ILI runs successfully without data loss as per POF & API standards
Conduct sufficient cleaning runs to the established cleaning criteria
Conduct site survey and DGPs Survey in line with procedures and operational requirement
Execute all other tasks as requested by Team Leader within the assigned job role.
Qualified Candidates will possess:
Degree in Engineering (Mechanical or relevant)
Experience in Oil and Gas sector, preferably with ILI exposure
Computer skills in Microsoft Word, excel and outlook at an intermediate level
Professional level of English language is a must
Job requirements:
Ability to travel extensively including international trips
Ability to work flexible hours based on business and project needs
Ability to work either independently or within a team to ensure project success
Location: Houston, TX, United States
Job Title
Shop & Field Technician - ILI
Department
Operations
Location
Houston, Texas
Position Summary
The general role for the shop and field technician is to ensure the proper preparation for and execution of fieldwork and coordination of the field activities.
General responsibilities
Comply always and fully with PIPECARE Group HSE requirements
Be quality conscious (dynamic approach towards quality improvement and aim at getting things right first time)
Maintain confidentiality, integrity and safeguard PIPECARE trade secrets
Always respect and support fellow employees
Respond to changes positively (technical advancements as well as organizational adaptations)
Act in such a manner that PIPECARE’s reputation is highly respected
Be results-oriented; alert others timely when a task may not produce the required result for PIPECARE’s final product
Follow PIPECARE’s Process Flow Charts and interact with other departments when required
Assure timely and accurate reporting to PIPECARE
Identify training requirements
Job Functions, Responsibilities & Authorities
Review and analyze project documentation, operation manuals, pigging procedures, and other related materials.
Develop and maintain professional relationships with the client's field and project management teams, fostering positive working relations.
Coordinate field activities between the PIPECARE team, other contractors, clients, and all involved parties.
Assemble, prepare, pack, and transport ILI tools and auxiliary equipment to and from the project site.
Calibrate, verify calibration, inspect, and test inspection equipment prior to mobilization.
Conduct thorough pre- and post-run inspections of ILI tools to ensure proper functionality and adherence to operational standards.
Complete tool preparation, checklists, project procedures, and job safety analysis documentation.
Provide support and service during equipment setup, tool launching, and receiving
Launch, track, and receive ILI tools, clean, and re-pack equipment after each run.
Operate hand/power tools, hoists, forklifts, cranes, and other required equipment.
Perform troubleshooting and repairs of ILI tools, AGMs, transmitters, receivers, and other related equipment.
Verify the quality of ILI and AGM data, generate, review, and submit field and other reports in a timely manner.
Disassemble, clean, and maintain cleaning, gauging, ILI, and other tools and equipment post-project.
Promote and maintain a safe and professional work environment, executing fieldwork in a safe, effective, and efficient manner in line with PIPECARE QA/QC procedures and project timelines.
Participate in training as needed and assist junior field technicians with their training and professional development.
Conduct site and DGPs surveys in accordance with PIPECARE Group procedures and operational requirements.
Maintain an organized inventory of spare parts, tools, and equipment necessary for seamless field operations.
Document all maintenance activities to ensure detailed records for quality control and continuous process improvement.
Exercise stop-work authority when encountering unsafe conditions or behaviors that may lead to incidents or accidents.
Perform additional duties within the scope of the assigned role.
Competency Requirements
Competency Requirements:
Communication: Facilitates two-way communication, promotes positive relationships with clients and colleagues, and proactively resolves conflicts.
Oral Communication: Speaks clearly and persuasively, listens attentively, and responds effectively to questions and requests. Participates in meetings and demonstrates group presentation skills
Written Communication: Writes clearly and concisely, presenting numerical data effectively.
Character: Demonstrates integrity and ethical behavior in all work-related interactions. Models company values, respects diverse perspectives, and prioritizes job safety for oneself and others.
Collaboration: Builds and maintains strong partnerships with clients, prospects, and staff at all levels, contributing to team and company success. Adaptable and responsive to change.
Administrative Management: Manages administrative tasks to ensure quality and timeliness, including the preparation of accurate sales reports and data analysis for trend forecasting.
Accountability
Timely Project execution within the assigned job role
Perform and complete the job successfully
Submit all data and reports complete and in a timely manne
Skills/ Experience
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Ability to lift, push, and pull heavy equipment and machinery.
Standing, bending, and kneeling for extended periods.
Good social skills with the ability to communicate clearly
Manual dexterity and hand-eye coordination.
Computer skills in Microsoft word, excel and outlook at an intermediate level
Fluency in English, the language of the Territory is an advantage
Ability to travel extensively in the US and globally
Work Environment & Physical Requirements
Ability to work in diverse environments, including outdoor field locations and controlled shop settings.
Must be physically fit to lift heavy equipment, work in confined spaces, and perform tasks that require manual dexterity.
Willingness to work flexible hours, including extended shifts, weekends, and travel assignments.