Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia, the Enterprise Implementation Manager (EIM) is the customer's primary point of accountability from contract signature through the life of the relationship. The EIM manages a portfolio of enterprise accounts, leading each customer through onboarding and the technical work required to bring them live — including project managing new data connector builds — but the role exists to protect and grow the value the customer realizes from Arcadia's platform. EIMs proactively build the client relationship, drive adoption, resolve risk before it threatens retention, and act as the customer's trusted advisor long after go-live, ensuring customer value is clearly tracked & regularly reviewed.
The ideal candidate is a relationship-first operator: someone who can run a technical delivery workstream competently, but who is just as comfortable owning a client conversation, coaching a teammate, or spotting an account risk before it becomes a retention problem.
What Success Looks Like
In 3 months
Complete onboarding and current product and enablement certifications; build a working understanding of the platform, data model, and Arcadia's customer success playbooks. The optional Arcadia Certified Professional program is available for continued growth. Shadow tactical client touchpoints and status conversations to learn how EIMs build trust and manage expectations across a client relationship
Take ownership of a defined workstream — for example, project managing a new data connector build — with support from your manager and technical partners
In 6 months
Independently manage cross-team workflows (data integration, configuration, connector builds) while keeping priorities visible and surfacing risk early
Lead tactical client conversations and standing touchpoints, delivering clear, timely updates that keep stakeholders aligned and confident
Proactively identify and escalate delivery or account risk, applying established playbooks to resolve issues efficiently and maintain momentum
Begin building trusted relationships with client stakeholders, understanding their unique technical and business priorities
Contribute to Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), or steering committees for your accounts, and become fluent in maintaining account health scores in Planhat
Build fluency with Arcadia's customer feedback channels, including the Customer Satisfaction Score (CSAT), as part of engaging your accounts
In 12 months
Own a portfolio of enterprise accounts as the primary point of contact — coordinating delivery, connector project management, and ongoing value acceleration & account health under one roof
Drive accountability for on-time, high-quality delivery of commitments, from new data connector implementations to platform adoption milestones
Independently lead recurring QBRs, EBRs, or steering committees, and own the Planhat health score and NPS trajectory for your portfolio, working toward a consistently green status
Partner effectively with the Customer Growth and Retention (CGR) team on renewal and expansion conversations, providing account context and continuity while CGR owns the commercial process
Identify and document process or value improvements, contributing refinements that strengthen delivery consistency and customer outcomes
Share lessons learned and best practices with peers, informally mentoring newer EIMs and Project Associates
What You'll Be Doing
Customer Relationship & Trust
Own a portfolio of enterprise accounts, serving as the customer's primary point of contact throughout the engagement.
Lead tactical status conversations and standing project meetings, delivering clear, timely updates on progress, risk, and next steps.
Facilitate regular touchpoints to align priorities, answer client questions, and maintain stakeholder trust.
Prepare accurate, client-ready documentation and materials that support transparent communication.
Account Health & Governance
Serve as the customer's primary point of accountability for delivery outcomes and overall account health across your portfolio.
Lead recurring QBRs, EBRs, or steering committees with client leadership, tying progress to shared goals, ROI, and next steps.
Maintain each account's health score in Planhat, incorporating usage, engagement, and other signals; own the goal of moving accounts toward a consistently green status. Contribute to your segment's (Core, Enterprise, or National) Net Promoter Score (NPS), which factors into incentive compensation at the segment level rather than by individual account.
Build fluency with Arcadia's customer feedback channels — including CSAT — as part of the company's growing Voice-of-Customer program.
Partner with the CGR team on renewal and expansion conversations, providing account context, continuity, and delivery insight; CGR owns the commercial renewal and upsell process.
Proactively identify and escalate delivery and account risk; apply established playbooks to resolve issues efficiently.
Maintain project and account momentum through consistent follow-through and clear ownership of open items.
Drive accountability for commitments by managing dependencies and communicating progress across all workstreams.
Implementation & Data Connector Project Management
Project-manage new data connector builds and platform configuration workstreams from kickoff through validation and go-live.
Ensure smooth data orchestration through configuration validation, and maintain detailed documentation of process flows and integrations.
Partner cross-functionally with Data & Health Platform (DHP) teams and engineering to resolve data alignment issues and strengthen reporting reliability.
Cross-Functional Coordination
Manage workflows to maintain alignment and efficiency across internal teams, third parties, and the client.
Coordinate delivery activities and track interdependencies so priorities stay visible and risks surface early.
Ensure project team collaboration and escalate promptly if a workstream is tracking behind.
Value Realization & Continuous Improvement
Identify and document process or workflow enhancements that improve customer outcomes and internal efficiency.
Contribute to continuous improvement by sharing refinements and strengthening knowledge capture across projects.
Connect delivery and account activities to the customer's broader adoption and value-realization goals.
Coaching & Knowledge Sharing
Share lessons learned and best practices from client engagements with peers and newer team members.
Apply feedback to continuously refine your own skills and performance, modeling a growth mindset for the team.
AI & Technology Fluency
Thoughtfully leverage AI and emerging technologies to improve outcomes, increase efficiency, and enhance decision-making across your portfolio — for example, in health-score analysis, QBR preparation, and account documentation.
Apply sound judgment around risk, privacy, security, and quality when using AI tools, and continuously build fluency in evolving practices.
What You'll Bring
Bachelor's degree in a related field.
At least 3 years leading account implementation and customer success processes in software/technology, ideally in healthcare, with claims and clinical data integration experience.
In-depth knowledge of project management & customer success principles, tools, and methods; ability to identify and mitigate project- and account-level risk.
Extensive healthcare industry experience, including population health and value-based care; ability to master Arcadia's solutions, client strategic context, and industry trends well enough to advise clients as a trusted partner.
Demonstrated ability to own a portfolio of client relationships over time — not just a project — including retention-oriented communication and stakeholder management.
Willingness and ability to travel to client sites, executive business reviews, and industry conferences — typically quarterly, with increased frequency depending on client activity and event schedules.
Would Love for You to Have
Excellent presentation and communication skills, including the ability to build client-ready materials in PowerPoint, Excel, and Word, and lead meetings with executive, operational, clinical, and technical stakeholders.
Experience with customer health/success platforms (e.g., Planhat) and account health-scoring methodologies.
Experience partnering with a growth, renewal, or account management team on commercial conversations without owning the commercial process directly.
Strong problem-solving, interpersonal, and organizational skills.
A team-first attitude and the ability to foster collaboration within and across project teams, including remote teams.
Experience coaching or informally mentoring less experienced teammates.
What You'll Get
Competitive compensation and strong benefits, including Flexible Time Off
Employee-driven programs and initiatives for personal and professional development.
Membership in the talented, energized, diverse, and purpose-driven Arcadian Community
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
As part of the Professional Services, Practice Delivery team, the Software Implementation Consultant, Financial will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor and counsel them on our solutions and recommended business practices. The successful candidate will lead an in-depth analysis of the customers’ desired business process, operations and practices and provides recommendation for solution configuration and enhanced business practices. The applicant should expect up to 30% on site travel to customer sites and regional meetings.
The Software Implementation Consultant will report to the Sr Manager, Professional Services
Key Responsibilities:
Principal implementation liaison on the project team translating and documenting customer expectations, business processes and goals to ensure implementation success
Lead a detailed business discovery and develop recommendations to execute a delivery approach that will drive outcomes and value
Translate technical requirements and execute system configuration setup (more complex than entry)
Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills
Act as a trusted advisor to the customer, build strong partnerships to develop implementation approaches that consider the impact to a customer’s business and daily workflows
Partner with internal stakeholders, including project managers and training specialists, to create and execute implementation plans that are on-time and with the highest quality to support customer satisfaction
In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation
Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance.
Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes
When needed, travel to customer on-site locations to lead and direct meetings and presentations
Your Key Strengths:
Post-secondary education in accounting or technology preferred
Foundational understanding of artificial intelligence (AI) and enthusiasm for exploring and experimenting with AI
Passion for delivering an exceptional customer experience
Healthcare industry experience preferred
Excellent communication, organizational and collaboration skills
Consulting experience in software implementation, workflow analysis, recommendation development and measuring business outcomes
Multi-resource project team experience balancing milestones and objectives efficiently and on time
Proven ability to take accountability for a project, demonstrating initiative, and delivering on commitments to ensure customer objectives are met
The ability to quickly learn new concepts and technologies and convert them into customer solution value
Self-starter, able to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights
Ability to thrive in a high paced, complex team environment
Must be results oriented, and demonstrate a can-do attitude with adaptability, problem-solving and critical thinking skills
#Remote
#MG-Li
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $75,000- $90,000 with fulltime benefits!
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Singapore
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
JOB DESCRIPTION
How you'll make an impact
- Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology
- Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support
- Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents)
- Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support
- Interact with the Product teams to pinpoint improvement ideas
- Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions
- Ability to multitask with multiple projects and integrations of customers
- Maintain/update existing libraries/plugins used in integrations
QUALIFICATIONS
- 5+ years of development or technical support experience in a Tech/FinTech company
- Have payments experience would be advantageous
- Understanding of API, REST, webhooks and logs is required
- Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C#
- Experience with Node.js, React is a plus
- Knowledge in iOS/Android is a plus
- Excellent communication skills, ability to build and maintain strong relationships
- Ability to work in a customer-focused and target-driven environment
- Good in speaking and writing in both English and Chinese
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Cairo, Egypt; India; Amman, Jordan; Casablanca, Morocco; Beirut, Lebanon
Job Summary
We are looking for a
Data Loss Prevention (DLP) Implementation Consultant
to deploy, configure, and implement an enterprise Data Loss Prevention solution. The consultant will be responsible for installing and activating the DLP platform, configuring security policies, deploying endpoint agents for Windows and macOS devices, and ensuring the solution is operational and aligned with customer security requirements.
Key Responsibilities
Activate and configure DLP software licenses.
Install and deploy the DLP Management Server.
Configure the DLP Server according to best practices.
Design, implement, and fine-tune DLP policies.
Configure policy rules for data protection and compliance.
Deploy DLP endpoint agents on Windows and macOS devices.
Validate agent communication with the DLP server.
Perform system testing and troubleshooting.
Monitor deployment progress and resolve implementation issues.
Collaborate with customer IT and security teams during implementation.
Prepare deployment documentation and configuration guides.
Conduct knowledge transfer sessions for customer administrators.
Support UAT and go-live activities.
Ensure implementation follows vendor and security best practices.
Benefits
Required Qualifications
Bachelor's degree in Computer Science, Information Security, or a related field.
3+ years of experience implementing enterprise DLP solutions.
Experience deploying DLP servers and endpoint agents.
Knowledge of Windows and macOS administration.
Experience creating and managing DLP policies.
Understanding of endpoint security and data protection concepts.
Familiarity with Active Directory and Group Policy.
Strong troubleshooting and analytical skills.
Excellent communication and documentation skills.
Preferred Qualifications
Experience with one or more DLP solutions such as:
Forcepoint DLP
Symantec DLP (Broadcom)
Trellix/McAfee DLP
Microsoft Purview DLP
Digital Guardian
CoSoSys Endpoint Protector
Security certifications such as Security+, CISSP, or vendor-specific certifications.
Experience with SIEM and endpoint security solutions.
Experience with data classification and compliance frameworks (GDPR, ISO 27001, HIPAA, PCI-DSS).
Soft Skills
Customer-facing communication skills.
Strong documentation abilities.
Problem-solving mindset.
Ability to work independently.
Strong organizational skills.
Team collaboration.
Location: Brussels, Belgium
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Paris, France
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Bucharest, Romania
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Amsterdam, Netherlands
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Lisbon, Portugal
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Warsaw, Poland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: London, United Kingdom
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Madrid, Spain
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Berlin, Germany
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Milano, Italy
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Lagos, Nigeria
Who We Are
We’re a technology-driven financial services company committed to making financial inclusion count for millions of Nigerians. Through innovation and customer-centric solutions, we provide lending, savings, payments, and other financial products that help individuals and businesses thrive.
The Position
We are seeking an experienced and commercially astute Project Manager to lead the end-to-end implementation of Salesforce CRM across the business.
This role will drive the full lifecycle of the Salesforce deployment, including solution design, stakeholder alignment, system integration, implementation, adoption, and optimization. A key focus will be ensuring seamless integration between Salesforce, Rencore, and Mambu to support customer management, loan origination, deposit onboarding, and card product workflows.
As the Salesforce Champion, you will work closely with business and technology teams to deliver a platform that drives operational efficiency, customer experience, and business growth.
Responsibilities
Salesforce Project Delivery
Lead full lifecycle Salesforce implementations and enhancements—from requirements gathering and solution design through configuration, integration, testing, data migration, training, go-live, and post-go-live optimization.
Develop and manage detailed project plans, timelines, budgets, resource plans, and risk registers using Agile, Waterfall, or hybrid methodologies.
Serve as the Salesforce Implementation Champion by building executive sponsorship, driving cross-functional alignment, and promoting user adoption across departments.
Work closely with Salesforce architects, developers, administrators, and external implementation partners to deliver high-quality solutions.
Facilitate workshops, process mapping, gap analysis, and requirements sessions to translate business needs into effective Salesforce configurations and automations.
Lead change management, communication plans, and training programs to maximize user adoption and minimize resistance.
Manage project budgets, vendor relationships, and resource allocation to deliver projects on time and within budget.
Deliver the Salesforce CRM implementation aligned to business goals across the Loans, Deposits, and Cards business lines.
Project Planning & Governance
Develop and maintain a comprehensive project plan covering scope, milestones, resource allocation, risk management, and budget tracking.
Establish governance structures including steering committee meetings, working groups, and cross-functional status reviews.
Monitor and report project health metrics including RAG status, issue logs, dependency maps, and change control.
Apply structured project management methodologies appropriate to the implementation context.
Systems Integration & Technical Oversight
Lead the design and delivery of the Salesforce → Rencore → Mambu integration model.
Define data flow specifications, field mapping, and API integration requirements with architects and integration teams.
Define and validate condition-based triggers governing when customer information is propagated into Mambu.
Oversee data migration, system integrations, and quality assurance activities.
Coordinate User Acceptance Testing (UAT), System Integration Testing (SIT), and regression testing cycles.
Product Workflow Delivery
Oversee Salesforce workflow design and configuration for Loans, Deposits, and Cards product lines.
Ensure workflows align with regulatory, compliance, and operational requirements.
Support:
Loans
: Lead capture, credit application intake, document collection stages, underwriting handoff, and disbursement triggers.
Deposits
: Account opening workflows, customer onboarding journeys, compliance documentation, and activation conditions.
Cards
: Card application management, eligibility checks, approval workflows, and fulfilment integration.
Customer & Lead Data Management
Define data governance standards for customers and lead information managed within Salesforce, including mandatory fields, data quality rules, and lifecycle stages.
Establish validation frameworks that determine when a lead record matures into a customer profile eligible for downstream system population.
Ensure the integrity and completeness of data migrated or created in Salesforce, with traceability into Rencore and Mambu.
Stakeholder & Change Management
Serve as the primary point of accountability for all Salesforce implementation workstreams with internal and external stakeholders.
Manage relationships with implementation partners, Rencore technical teams, and Mambu integration support.
Lead organisational readiness activities, including training programmes, process documentation, and adoption tracking.
Proactively manage stakeholder expectations and escalate risks or blockers through appropriate governance channels.
Compliance & Regulatory Alignment
Ensure the implementation adheres to NDPR and applicable regulatory requirements.
Collaborate with Compliance and Legal teams to ensure AML, KYC, and credit risk requirements are embedded within workflows.
Ensure audit trails are built into Salesforce configurations to support regulatory reporting and audit requirements.
Requirements
What You Bring
Education & Experience
Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field; Master’s degree is an advantage.
Minimum 7 years of project management experience, with at least 3 years managing CRM or enterprise software implementations.
Proven track record delivering Salesforce implementations in complex, multi-stakeholder environments.
Demonstrated experience managing system integration projects involving multiple platforms, APIs, and data pipelines.
Experience in financial services or fintech, with knowledge of core banking concepts, loan origination, deposit management, or card processing.
PMP, PRINCE2, SAFe, or equivalent project management certification required.
Technical Expertise
Strong knowledge of Salesforce platforms including Sales Cloud, Service Cloud, or Financial Services Cloud.
Experience managing integration architecture, APIs, data migration, and data quality initiatives.
Familiarity with Mambu or similar cloud-native core banking platforms.
Proficiency with project management tools such as JIRA, MS Project, Asana, and Confluence.
Preferred Qualifications
Salesforce Administrator or Salesforce Project Management certification.
Experience working in regulated financial services environments.
Knowledge of CBN regulatory frameworks.
Experience supporting large-scale digital transformation programmes.
This Job Is Perfect For You If You
Have successfully delivered enterprise CRM implementations from planning through deployment.
Can balance business priorities, technical requirements, and stakeholder expectations.
Thrive in complex, cross-functional environments.
Have strong systems thinking and integration experience.
Are highly organized, commercially minded, and delivery focused.
Benefits
What's In It For You
Lead a high-impact digital transformation programme at the heart of the business.
Partner with senior leaders across Technology, Operations, Product, and Commercial teams.
Gain exposure to Salesforce, core banking integration, and large-scale fintech transformation initiatives.
Competitive compensation and benefits package.
Opportunity to make a lasting impact in a fast-growing, technology-driven financial services organisation.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
As part of the Professional Services, Solution Services team, the Software Implementation Consultant, will act as the principal liaison with the customer to implement leading practices to optimize workflows and drive business outcomes within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor, guiding them on recommended business practices and use of the solution, that will drive value and impact for their business. The successful candidate will lead an in-depth analysis of the customers’ desired business process, operations and practices and lead the configuration and setup. Working as part of a high performance, cross collaborative team you will be an integral driver of customer value and solution adoption. The applicant should expect up to 30% travel to customer sites and regional meetings.
The Software Implementation Consultant will report to the Manager, Professional Services.
Key Responsibilities
Principal implementation liaison on the project team documenting customer requirements, translating technical requirements into configuration setup, business processes and goals
Lead a detailed business discovery developing recommendations to execute a delivery approach that will drive outcomes and deliver value
Translate technical requirements and execute system configuration setup
Ensure data quality, integrity, and security requirements for all customer databases
Assess and validate the implementation plan and manage communication among project stakeholders
Troubleshoot and resolve configuration issues with great attention to detail
Update and maintain training databases to incorporate new product releases, enhancements, and leading practices
Identify and suggest configuration improvements to drive efficiency and enhanced customer outcomes
Establish and maintain stakeholder relationships by utilizing excellent communication and collaboration skills
In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation
Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance.
Test, pilot, and document new professional services offerings
Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes
When needed, travel to customer on-site locations to lead and direct meetings and presentations
Required Experience
Post-secondary education in business or technology related field (preferred)
Excellent communication, organizational and collaboration skills
Previous experience configuring or implementing a software solution, database testing and end-user support, preferred
Strong analytical and problem-solving skills
Demonstrated attention to detail and quality validation process adherence
Consulting experience within a software organization performing workflow analysis and documenting and delivering recommendations to drive operational excellence
Experience working on a multiple project teams simultaneously balancing milestones and objectives efficiently and on time
Proven ability to take accountability for a project, demonstrating initiative, and delivering on
Self-starter, able to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights
Must be results oriented, and demonstrate a can-do attitude with adaptability, problem-solving and critical thinking skills
2-4+ years in a software implementation role
Healthcare market experience, preferred
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $80,500 - $89,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $80,500 - $89,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
As part of the Professional Services, Solution Services team, the Software Implementation Consultant, will act as the principal liaison with the customer to implement leading practices to optimize workflows and drive business outcomes within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor, guiding them on recommended business practices and use of the solution, that will drive value and impact for their business. The successful candidate will lead an in-depth analysis of the customers’ desired business process, operations and practices and lead the configuration and setup. Working as part of a high performance, cross collaborative team you will be an integral driver of customer value and solution adoption. The applicant should expect up to 30% travel to customer sites and regional meetings.
The Software Implementation Consultant will report to the Manager, Professional Services.
Key Responsibilities
Principal implementation liaison on the project team documenting customer requirements, translating technical requirements into configuration setup, business processes and goals
Lead a detailed business discovery developing recommendations to execute a delivery approach that will drive outcomes and deliver value
Translate technical requirements and execute system configuration setup
Ensure data quality, integrity, and security requirements for all customer databases
Assess and validate the implementation plan and manage communication among project stakeholders
Troubleshoot and resolve configuration issues with great attention to detail
Update and maintain training databases to incorporate new product releases, enhancements, and leading practices
Identify and suggest configuration improvements to drive efficiency and enhanced customer outcomes
Establish and maintain stakeholder relationships by utilizing excellent communication and collaboration skills
In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation
Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance.
Test, pilot, and document new professional services offerings
Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes
When needed, travel to customer on-site locations to lead and direct meetings and presentations
Required Experience
Post-secondary education in business or technology related field (preferred)
Excellent communication, organizational and collaboration skills
Previous experience configuring or implementing a software solution, database testing and end-user support, preferred
Strong analytical and problem-solving skills
Demonstrated attention to detail and quality validation process adherence
Consulting experience within a software organization performing workflow analysis and documenting and delivering recommendations to drive operational excellence
Experience working on a multiple project teams simultaneously balancing milestones and objectives efficiently and on time
Proven ability to take accountability for a project, demonstrating initiative, and delivering on
Self-starter, able to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights
Must be results oriented, and demonstrate a can-do attitude with adaptability, problem-solving and critical thinking skills
2-4+ years in a software implementation role
Healthcare market experience, preferred
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $80,000 - $89,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $80,000 - $89,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: New York, NY; Europe, Spain
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what’s broken without waiting, chase trends before they peak, and remember to have fun through it all.
What we're looking for
Rain is seeking a detail-oriented, passionate Implementation Specialist to join our team. In this role, you will be a key player in our onboarding process across our platform. You will work closely with cross-functional teams including sales, solutions, operations, and compliance, to ensure that our partners have a seamless experience and are fully supported in leveraging our offerings.
What you'll do
- Collaborate with internal teams to understand customer needs and tailor solutions to ensure successful onboarding.
- Facilitate the integration of company accounts into the platform, ensuring a smooth transition and troubleshooting any issues.
- Analyze product performance and track metrics to identify opportunities for improvement during the onboarding process.
- Support the design of onboarding workflows for new business customers.
- Provide data-driven insights to enhance the user experience and ensure companies are making the most out of Rain's products.
- Work with product managers to define business requirements for onboarding and create user stories.
What you'll bring to Rain
- Bachelor's degree in Business, Analytics, Economics, or a related field.
- 0-2 years of experience in an implementation, customer success, or similar role, preferably at a B2B company.
- Strong analytical and problem-solving skills, with the ability to work multiple complex projects simultaneously.
- Excellent communication skills and ability to work cross-functionally with diverse teams.
- Ability to work independently and take ownership of tasks while collaborating with team members.
Desirable but not mandatory
- Experience in the financial services or credit card industry.
- Familiarity with SQL and other data query tools.
- Knowledge of customer onboarding best practices in a tech-driven environment.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
УдалённоRemote, USA
ОфисseniorSingapore
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