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Location: Medellin, Colombia; Buenos Aires, Argentina; Mexico City, Mexico; Brasilia, Brazil On behalf of DataTech Client #1 , SD Solutions is looking for a talented Technical Project Manager to lead client implementations of a product, a Master Data Management (MDM) platform that runs inside each client's own Databricks workspace and cloud environment. You will own delivery from kickoff to go-live: planning the work, coordinating Frisco Analytics engineers with client data, security, and business teams, and keeping everyone clear on status, risks, and decisions. Because the platform is deployed in the client's environment, much of the work is shared with client teams, so clear and steady communication matters as much as technical fluency in this role. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Delivery and planning Run two to three concurrent product implementations end to end: scope, plan, schedule, budget, and go-live. Break each engagement into workstreams such as environment setup, source system onboarding, match tuning, data steward enablement, and production cutover. Track milestones, dependencies and resourcing, and fix slippage early rather than reporting it late. Manage scope and change requests through a clear, documented process. Client and stakeholder coordination Serve as the day-to-day point of contact for client sponsors, data owners, platform administrators, and business data stewards. Coordinate the work clients own in their own environment, such as Databricks workspace access, Unity Catalog permissions, and cloud infrastructure, so it lands on time. Facilitate decisions on match rules, confidence thresholds, and steward review workflows, and record who decided what and why. Lead steering committee meetings and executive readouts. Security and compliance support Work with Frisco Analytics and product teams to support client security reviews and due diligence questionnaires during onboarding. Ensure implementation team members follow the access, data handling, and confidentiality requirements that apply to client engagements. Route security incidents or concerns to the right owners promptly. Team leadership Coordinate a delivery team of data engineers and consultants without direct reporting authority. Run sprint ceremonies, stand-ups and retrospectives, and keep project tooling and documentation current. Capture lessons learned to improve Frisco Analytics' implementation playbook. How you'll communicate Strong communication is the core skill of this role. You will be the person clients and engineers rely on to know where things stand and what happens next. Translate between audiences. Explain entity matching, golden records, and access permissions to business sponsors in plain language and turn business needs into clear requirements for engineers. Write clearly. Produce concise status reports, RAID logs, decision records, meeting notes, and project plans that a busy executive can scan in two minutes. Run focused meetings. Set agendas, keep discussions on track, close with owners and dates, and send follow-ups the same day. Deliver hard news early. Raise risks, delays, and scope issues directly, with options and a recommendation, before they become surprises. Listen and ask good questions. Uncover unstated requirements, client constraints, and concerns from security and governance teams. Hold firm, kindly. Push back on scope creep and unrealistic dates while keeping the relationship strong. Present with confidence. Lead steering committees, demos, and executive readouts for client leadership. Requirements: 4 to 7 years of experience in project management, with at least 3 years managing client-facing technical or data projects. A track record of delivering data platform, data integration, analytics, or enterprise software implementations on time and within budget. Working knowledge of cloud data platforms (Databricks, Snowflake or similar) and at least one major cloud provider (AWS or Azure). Understanding of data concepts such as data quality, data governance, role-based access control, and handling of personal data (PII). Comfort with both Agile and Waterfall delivery, and the judgment to blend them for a client's needs. Excellent written and verbal English, with examples of client-facing reports, presentations, or executive updates you have owned. Experience with project tooling such as Jira, Confluence, Smartsheet, or MS Project. A bachelor's degree in computer science, information systems, engineering, business, or equivalent experience. Advantages: Experience implementing Master Data Management (MDM), entity resolution, or customer 360 solutions. Hands-on familiarity with Databricks Unity Catalog, Delta Lake, or Databricks workflows. Exposure to AI or machine learning features in enterprise software, including how to explain human review and auditability to clients. Experience supporting client security reviews, vendor due diligence, or compliance requirements such as SOC 2. A PMP, PMI-ACP, Certified ScrumMaster (CSM), or similar certification. Consulting or systems integrator background, working across several clients at once. About the company: A Databricks-native SaaS platform built to consolidate enterprise data into a single AI-ready layer. The product covers three domains: master data management (MDM), relationship graphs, and product information management (PIM) — all governed and deduplicated via LLMs and running natively on the Databricks Lakehouse. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: White Plains, New York Director, Business Intelligence & Reporting Position Overview The Director, Business Intelligence & Reporting, is responsible for leading the strategy, architecture, development, governance, and continuous improvement of enterprise reporting and analytics. This role serves as the organization’s subject matter expert for Microsoft Power BI and bridges complex data infrastructure with executive and operational decision-making. Working closely with Finance, Data Platform, Engineering, IT, Security, and business leaders, the Director will establish scalable reporting standards, consistent KPI definitions, trusted semantic models, and production-grade dashboards that deliver clear, actionable insights. The role will maintain continuity of critical reporting while helping transition manual and legacy reporting processes into a governed enterprise environment. It will also support the broader Enterprise Data Strategy by aligning dashboards, reporting logic, data-quality controls, and source-system reconciliation with the future-state data platform. Primary Responsibilities Enterprise Reporting Strategy & Architecture: Define and execute the enterprise roadmap for Power BI reporting and analytics. Partner with engineering and business teams to transition legacy reporting into scalable semantic models, governed data hubs, and reusable reporting assets. Business Intelligence Delivery: Own the design, development, maintenance, and continuous improvement of enterprise dashboards, recurring management reporting, and executive reporting across Finance, Sales, Operations, Product, and other business functions. Advanced Power BI Development: Architect and deliver complex, interactive Power BI reports and dashboards. Develop optimized DAX calculations and Power Query/M transformations and promote efficient performance across large, multi-source datasets Data Modeling & Integration: Partner with data engineers and cross-functional teams to integrate data from disparate enterprise systems. Design robust dimensional and star-schema models and define clear relationships between reporting outputs and underlying data sources. Reporting Transformation: Lead the transition from manual, spreadsheet-based, and legacy reporting processes toward repeatable, scalable, consistent, and well-documented reporting solutions while maintaining continuity of critical business reporting. Data Quality, Reconciliation & Validation: Establish controls to validate reporting outputs against source systems, agreed business definitions, formulas, and cutoff dates. Identify reporting exceptions and data inconsistencies and coordinate resolution with appropriate data and business owners. KPI & Metric Governance: Partner with stakeholders to establish consistent KPI definitions, calculation methodologies, ownership, lineage, and conflict-resolution processes. Maintain documentation for report logic, source systems, dependencies, and business use. BI Governance & Best Practices: Partner with IT and Security to establish Power BI workspace governance, access protocols, security standards, deployment practices, and performance monitoring. Standardize user experience, visual design, layout frameworks, and calculation conventions. Executive Advisory & Business Partnership: Serve as a strategic advisor to executives and department leaders. Translate high-level business questions into precise analytical requirements and decision-ready dashboards, reports, and insights. Enterprise Data Strategy Alignment: Represent the reporting and analytics workstream within the broader Enterprise Data Strategy. Partner with the Data Platform organization to determine which reporting assets should be retained, redesigned, consolidated, migrated, or retired. Team & Vendor Leadership: Provide technical direction and quality oversight to analysts, developers, consultants, and vendors supporting reporting and analytics. Establish development standards, conduct solution reviews, and promote knowledge transfer and documentation. Innovation & AI Enablement: Evaluate practical emerging capabilities, including AI-assisted analytics, Microsoft Copilot for Power BI, and advanced predictive features, in partnership with Data, IT, Security, and business stakeholders. Minimum Qualifications Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Business Intelligence, Finance, or a related field, or equivalent professional experience. 8+ years of progressive experience in Business Intelligence, analytics, enterprise reporting, or advanced data visualization, including ownership of enterprise-scale Power BI solutions. Expert-level proficiency with Power BI Desktop and Power BI Service, including semantic models, DAX, Power Query/M, gateways, workspaces, security, deployment pipelines, and performance optimization. Advanced SQL proficiency and strong knowledge of dimensional modeling, star-schema design, data warehousing principles, and ETL/ELT concepts. Demonstrated experience reconciling reporting outputs to source-system data and establishing reporting validation and quality-control processes. Experience defining enterprise KPIs, metric standards, reporting governance, documentation, and data lineage expectations. Ability to translate complex business requirements and ambiguous questions into clear technical specifications and decision-useful reporting solutions. Strong executive communication, stakeholder management, analytical, problem-solving, and documentation skills. Experience partnering across Finance, Data, Engineering, IT, Security, Sales, Operations, and Product functions. Preferred Qualifications Experience with Microsoft Fabric or a comparable modern enterprise data platform. Experience modernizing or migrating legacy reporting environments and consolidating redundant dashboards and reports. Experience supporting financial, customer, sales, operational, and executive or Board-level reporting. Experience with enterprise data governance, master data management, data cataloging, or data lineage initiatives. Microsoft Certified: Power BI Data Analyst Associate (PL-300), Fabric Analytics Engineer Associate (DP-600), or comparable credentials. Compensation & Benefits $180,000 – $230,000 annual total compensation (commensurate with experience) Competitive Medical Health Plans, Low, Mid, High. Employer Paid Low Medical Plan for Employee & Dependents (HSA Eligible) Employer Paid Dental & Vision for Employee Employer Paid Life Insurance for Employee Employer Paid Long-term Disability for Employee Employer Paid Hospital Confinement for Employee ~ (If enrolled in Medical) + Voluntary Supplemental Insurance Coverage Options 20 days PTO & 7 Sick Days Annually 10 Fixed Paid Holidays Off Annually 401(k) Matching up to 3% About Us Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually. View our CCPA disclosure notice here

Location: Bengaluru, India Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in India who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working across multiple workstreams in a startup-like environment. This role will be based out of our Bengaluru hub. What you’ll do at Figma: Monitor our community and social platforms (community forum, X, Reddit, etc.), handle escalations, and help with response and communication around incidents and support issues Provide outstanding technical support for new and experienced Figma users on community and social platforms Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community Identify trends and areas of improvement for our community forum and other community support initiatives Improve engagement and create a seamless one-to-many support experience Collaborate with our design and engineering teams to investigate and resolve complex issues, and work with our Technical Quality Support team to report and escalate technical issues to the appropriate teams Collect and consolidate customer feedback into meaningful recommendations for our product and research teams Close the feedback loop with users when bugs are resolved and feature requests are implemented We’d love to hear from you if you have: 2+ years’ experience in support or community roles for a technical SaaS product Familiarity with design processes and tools Strong technical and written communication skills, making complex ideas easy to understand Proactive, responsive, and detail-oriented, with strong prioritization skills Receptive to customer feedback, effective in public and direct responses, and adaptable to a fast-paced startup environment At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ YOUR MISSION Brokers play a structural role in how large and very large employers select, negotiate, and manage their health and prévoyance coverage. We're looking for a Broker Partnerships Lead to build and animate Alan's relationships with the brokers who operate in the Enterprise segment, turning Alan into a trusted, credible, and commercially compelling partner for those actors, and supporting our Enterprise Sales and Key Account Management teams. ⭐ LOCATION On-site in Paris, Île-de-France. What makes this role genuinely unique - You'll shape how one of Europe's fastest-growing health insurance companies builds its relationships with the brokers operating in the large and very large employer segment across France, and beyond. - You'll have real ownership from day one and operate at the highest levels of the broker market. - You'll shape Alan’s broker strategy and execute it. Alan is at an early stage of building this capability. The playbook is yours to define and scale. - You'll work directly with Alan's Enterprise Sales, Key Account Management, Insurance, and Executive Leadership. ⭐ YOUR ROLE Relationships & Presence - Build and maintain trusted, long-term relationships with the brokers that sit between us and the largest employers in our markets (whether private or public), at senior and managing director level. - Map the ecosystem, prioritize interlocutors, and design Alan's engagement strategy. - Be the consistent Alan voice that brokers recognize: someone who shows up, follows through, and is known as easy to deal with without giving away what shouldn't be given. Partnership with Alan's Enterprise & Commercial work - Be a partner to our Enterprise Sales and KAM teams on every broker situation: drive strategic decisions deal by deal and turn ecosystem knowledge into commercial leverage. - Introduce the right broker contacts at the right moment in the commercial cycle, transforming relationship capital into pipeline access on large and very large accounts. - Share Alan's value and positioning with broker partners to help them understand, represent, and actively promote Alan within their client portfolios. - Hold the line on our non-negotiables while finding creative ways to make the collaboration work for both sides. Sector Engagement & Anticipation - Follow the broker market at deal level and ecosystem level: who is growing, who is consolidating, where portfolio shifts are happening, and what it means for Alan's pipeline and positioning. - Be a sharp, early internal voice on where the broker market is heading and on the implications for Alan's strategy, including on consolidation, regulation, and competitive dynamics. Build & Scale - Knowledge base: Build and maintain a knowledge library on broker positions, portfolio footprints, engagement history, and contractual frameworks shared with Enterprise Sales and KAM teams to increase win rates. - Framework & tools: Implement processes and AI tools to improve the quality and efficiency of our broker engagement and contract documentation (conventions de courtage, commission tracking, data sharing agreements). - Collaboration: Share best practices with the broader Enterprise & Commercial team and contribute proven methodologies to their scaled commercial operations. - Market intelligence: Provide competitive intelligence on how brokers position Alan vs. incumbents, how they advise clients on insurer selection, and where we are perceived as "difficult to work with" — and feed that back into product, pricing, and GTM strategy. ⭐ IS IT YOU WE’RE LOOKING FOR? You’ll be a great fit for this opportunity if you: - Have at least 8 years of total experience working with or inside the broker ecosystem: at a broker or in an external partnership or distribution role at a health insurer or mutuelle - Have legitimate credibility at senior broker level: ability to engage managing director and senior leadership at major brokers as a peer, built through a personal representative past or years of substantive deal-level engagement on the insurer or employer side - Have deep knowledge of the broker ecosystem in the large and very large employer segment: how brokers operate, how they are compensated, how they advise clients, and how they influence insurer selection at this scale - Have deep understanding of health and prévoyance insurance: the technical dimension (garanties, gestion, régimes, prévoyance) must be native, not learned on the job - Have proven ability to build trust with broker counterparts from the insurer or employer side: long-game, trustworthy, discreet, commercially disciplined - Demonstrate outstanding stakeholder management: calm, ego-free, able to represent Alan substantively without making it about yourself and equally able to hold firm positions internally when sales pressure pushes toward broker accommodation beyond our framework - Demonstrate commercial impact from prior broker-related work: broker relationships that translated into material deal flow, pipeline access, or portfolio migration - Are a self-starter: comfortable building from scratch in a fast-paced, high-growth environment with limited process and real autonomy - Are ego-free and lever-minded: you accelerate others, you don't seek the spotlight For this opportunity, we are aiming to hire within the F-H level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Paris, France We are growing! We are currently looking to hire a Project Coordinator Intern in our Paris office. The duration of the internship is 6 months. Who are we: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact. Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction. What you will be doing: You will join a dynamic and fast-paced environment and will be supporting the client-facing team to deliver white glove service to a portfolio of premium and luxury brands. Responsibilities The duties will involve assisting the Customer Success Managers with various aspects of day-to-day operations: Project Management: internal briefs, presentation preparations, invoicing, coordination with other internal teams Support to the regional VP on transversal tasks: consolidation of data for the market, key business trackers Learning experience: possibility to shadow Customer Success team members in their client meetings, participation to all internal calls where the teams are being trained on new services and methodologies… Requirements What you will bring along: This role requires interest in retail/luxury industry and customer experience as well as the ability to work mostly on administration, coordination, and problem-solving tasks. You should also have the below: Perfect English skills (both oral & written) Organizational skills & Project Management Attention to detail Excellent Excel & Power Point skills Autonomy in tasks management Excellent interpersonal skills Data visualization skills would be greatly appreciated

Location: Argentina; Brazil; Mexico; Lithuania; Latvia; Turkey We are looking for an organized, detail-oriented, and reliable HR Operations Specialist (RUSSIAN & ENGLISH speaker) to join our team. In this role, you will be responsible for ensuring smooth day-to-day HR administrative operations, maintaining clean employee data, managing time tracking, supporting payroll preparation, and leading internal HR communications. If you thrive in an international remote environment, enjoy structuring operational processes, and have hands-on experience with modern HR tools, we would love to hear from you! Employment Type: - Full-time 8.30 am - 5 pm, NY (EST zone) non flexible - Remote work. - B2B contract (sole proprietorship status or corporate entity). Key Responsibilities Employee Lifecycle & Records Administration: Maintain accurate and up-to-date employee profiles and documentation in our HR system (Workable). Support administrative processes across the entire employee lifecycle (onboarding, internal transfers, terminations, and status changes). Ensure document compliance and structured digital archiving. Time Tracking & Attendance: Track and monitor working hours, absences, and leave records via Uattend. Coordinate with department managers and employees to resolve any time tracking or timesheet discrepancies. Payroll Preparation Support: Consolidate and prepare monthly/bi-weekly payroll input data (working hours, leaves, status updates) for the Finance/Payroll team. Help resolve payroll-related data discrepancies to ensure accurate and timely processing. Internal HR Communications: Draft and distribute clear, timely company-wide announcements on HR policies, procedural updates, organizational changes, and lifecycle events. Serve as a reliable point of contact for employee inquiries regarding HR procedures. HR Reporting & Process Optimization: Maintain HR operational databases and prepare periodic HR reports. Assist in refining operational workflows, HR templates, and administrative standards. Requirements Experience: 2+ years of experience in HR administration, HR operations, or payroll support. Education: Bachelor’s degree in HR, Business Administration, or a related field (HR certifications are a plus). Languages: Fluent Russian and English (C1+ level) with strong written and verbal communication skills. Software & Tools: Experience with HRIS & ATS platforms (e.g., Workable ). Experience with time-tracking systems (e.g., Uattend ). Proficiency in Google Workspace / MS Office (especially spreadsheets/Excel). Familiarity with task management tools (e.g., ClickUp , Asana). Core Competencies: Exceptional attention to detail and process discipline. Strong organizational and time management skills. Ability to work independently in a remote environment. High commitment to data privacy and confidentiality. Benefits Fully remote work (you can be located anywhere in the world) 8.30 am - 5 pm, NY (EST zone) non flexible. Competitive compensation package (will be discussed with successful candidates). Benefits: paid vacation days + sick leave. Exposure to US market business operations and strategic projects. Dynamic environment with opportunities for professional growth.

Location: United Kingdom; Spain Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote, anywhere in Spain or the UK. Contract: Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain) UK: Full-time, permanent Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async. Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most: Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom What you’ll do: Lead the IT Operations team and its lead: set priorities and service levels, with a clear split between run and build work Own service desk performance, request and incident handling, and team member satisfaction Own endpoint and device management, including OS and software update policy, balancing compliance against minimal disruption to people’s work Own identity, SSO, access provisioning and offboarding as a single, auditable control point, and automate joiner, mover and leaver processes and other repeatable IT work Act as the accountable owner of the ERP platform, including system configuration, workflow design and ongoing maintenance. If vendor selection is still open when you join, lead its final stages with stakeholders to confirm scope, modules and implementation approach Own the design of core ERP configuration areas such as financial consolidation, budgeting and forecasting, master data, and integration with adjacent systems Manage the ERP implementation partner or systems integrator, holding them to scope, quality, timeline and budget Establish change control, testing and release processes for ERP from day one, and own the post-go-live support model (L1 to L3, vendor SLAs, release cadence) Document system configuration, data flows and integration points so no single person is a dependency Own IT general controls, segregation of duties design and monitoring, and audit evidence for corporate systems, supporting compliance certification and SOX-style financial controls where they apply Own disaster recovery, backup and resilience for corporate systems, and work with Security on access policy, device trust and approved or blocked software Partner with the Data team: Enterprise IT owns platforms, integrations and access controls, while Data keeps reporting, analytics, pipelines and data governance Set the approach to AI tools across corporate functions (tooling, access and safe-use guardrails), with functions owning day-to-day use Build the Enterprise Applications team: define roles, then hire and develop the first leads (2 to 3 additional hires expected over time) Define the roadmap and Buy / Hold / Sell decisions for bringing additional corporate technology (HR, finance, CRM, collaboration and other SaaS) under Enterprise IT, backed by a lightweight governance model: application inventory, ownership matrix and lifecycle approach Own vendor, licence and SaaS renewal management for in-scope systems, consolidating duplicate tools and spend, along with Enterprise IT’s budget and headcount plan Lead the change from function-owned tools to centrally governed systems without taking process ownership away from the business, and act as a trusted advisor to leadership on application strategy, cost and risk Must-haves: Senior leadership of an IT or enterprise applications function in a scaling business, including managing managers Led our ERP implementation from the owner’s side, including managing a systems integrator Owned a business system end to end (configuration, support and continuous improvement), rather than only overseeing third parties Experience running IT operations (service desk, endpoint and MDM, identity and SSO) in a SaaS-first estate Experience building and operating IT controls (ITGC, SoD, audit) in a finance-critical environment Experience leading organisational change, moving functions to shared ownership models while keeping their trust Comfortable operating without a large existing team or established playbook, and able to set up processes, documentation and governance from scratch Strong stakeholder management, working directly with finance, operations and other business functions as primary ERP users Strong commercial and vendor management skills Strong communicator who can translate between technical configuration detail and business outcomes Pragmatic about control: balances compliance with team member experience, without blocking people or pushing them into workarounds Nice to have: Hands-on experience configuring and administering a major ERP platform (SAP, NetSuite, Dynamics 365, Oracle, or similar), ideally including financial consolidation, budgeting or forecasting modules, and relevant platform certifications Experience of an ERP vendor selection process, including RFP evaluation, demo scenarios or business-case development Experience in an ISO 27001, SOC 2 Type 2 or SOX environment Exposure to wider enterprise application categories beyond ERP (HRIS, CRM, collaboration, identity and access management) Experience building or growing a small technology team, including hiring and role design Experience deploying AI tooling across corporate functions Experience leading remote or distributed teams Experience in a private equity-backed, high-growth or newly scaling business Why People Join Us 🇪🇸 Why people join us in Spain We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact. For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home. 🇬🇧 Why people join us in the UK We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers. Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available: 📍 UK: £95,200– £142,800 📍 Spain: €86,800 – €130,200 Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨

Location: Ghent, Belgium D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture. We are looking for an experienced Business Analyst to support a Microsoft 365 data classification and information protection initiative within an international, highly regulated environment. This role is ideal for someone who combines strong business analysis skills with a solid understanding of information governance, data protection and Microsoft 365 collaboration tools. You will work closely with business stakeholders, technical specialists and compliance teams to translate data protection policies into practical business processes, technical requirements and user-friendly solutions, ensuring that security measures are effectively implemented and adopted across the organization. Key Responsibilities Gather, analyze and document business requirements related to data classification, information protection and secure collaboration. Translate data classification policies into clear business requirements for sensitivity labels, encryption, sharing permissions and Data Loss Prevention (DLP) controls. Define and document processes for classifying and labelling new and existing files, documents and SharePoint sites. Collaborate with business stakeholders and key users to identify sensitive information, high-risk content and potential compliance gaps. Identify and document business scenarios and exceptions involving external collaboration, partner access, mobile devices and Microsoft Copilot. Develop test scenarios and test cases for proof-of-concept activities, coordinate User Acceptance Testing (UAT) and consolidate findings to support implementation decisions. Define key performance indicators (KPIs) to measure adoption, compliance and technical effectiveness, including reporting requirements and data sources. Work closely with technical teams, cybersecurity specialists and information governance stakeholders to ensure alignment between business requirements and technical solutions. Support change management and user adoption initiatives by contributing to training materials, user guides, FAQs and stakeholder communications. Requirements What We're Looking For 4+ years of experience as a Business Analyst, including projects related to compliance, information governance or data protection. Proven involvement in at least one Microsoft 365 information protection or secure collaboration project. Good working knowledge of Microsoft Purview sensitivity labels and Data Loss Prevention (DLP) from a business and process perspective. Experience translating data classification, information governance or data protection policies, such as GDPR or GxP, into practical business processes and controls. Strong experience gathering and documenting business requirements, designing processes and facilitating stakeholder workshops. Experience developing test scenarios, writing test cases and coordinating User Acceptance Testing (UAT). Ability to define KPIs and reporting requirements using tools such as Excel, Power BI or monday.com. Experience working in regulated industries, preferably pharmaceuticals, life sciences or similar environments. Excellent communication, documentation and stakeholder management skills. Fluency in English. Valid criminal record extract, not older than three months, required. Nice to Have Microsoft SC-401 or previous SC-400 certification. Experience with change management methodologies such as Prosci. Familiarity with monday.com or similar project management and reporting platforms. Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA?

Location: Lagos, Nigeria The MIS Specialist will be responsible for operational reporting, data analysis, performance monitoring, and management insights across the Contact Centre. This role will ensure that accurate and timely data is available to monitor operational performance, identify trends and gaps, support staffing decisions, and improve overall customer experience and Contact Centre efficiency across Inbound Calls, Live Chat, Email, and social media. Requirements Key Responsibilities Operational Reporting & Data Management Prepare and deliver daily, weekly, monthly, and ad-hoc operational reports. Consolidate, validate, and reconcile data from multiple systems to maintain a single source of truth. Monitor and report on key performance indicators, including FCR, CSAT, NPS, AHT, Service Level, and Productivity. Automate recurring reports and streamline processes to reduce manual reporting activities. Performance & Customer Contact Analysis Analyze contact center performance by channel, team, agent, and issue type to uncover trends and performance gaps. Investigate significant anomalies and performance drops through root cause analysis to assess operational impact. Provide actionable insights and data to Team Leads and Managers to support coaching, performance management, and incentive calculations. Business Intelligence & Management Insights Develop and maintain dashboards that provide executive visibility into performance, workforce efficiency, and service delivery. Translate operational data into strategic management insights, highlighting emerging risks and opportunities for improvement. Prepare management reports and presentations for strategic stakeholder reviews. Support business cases, budgeting, and capacity planning through forward-looking data insights. Stakeholder Collaboration & Continuous Improvement Collaborate cross-functionally with internal teams to obtain and validate operational data. Translate stakeholder requirements into practical analytical and reporting solutions. Support initiatives involving new products, channels, or systems by providing impact assessments and workforce forecasts. Recommend and drive improvements to reporting processes and operational workflows based on data findings. Workforce Management & Planning Forecast contact center demand and determine staffing requirements based on historical trends, seasonality, and customer volumes. Develop and maintain staffing plans, shift schedules, and capacity models across all operational channels. Monitor staffing levels against actual demand to identify capacity gaps, overstaffing, or understaffing, and recommend adjustments. Track key workforce metrics, including occupancy, utilization, shrinkage, absenteeism, attrition, and schedule adherence. Qualifications & Experience 3–5 years' relevant experience in Contact Centre Analytics, Workforce Management, Operations Analytics, or Business Intelligence. Experience working in a high-volume Contact Centre environment, with an understanding of workforce planning and operational performance. Experience supporting multiple customer service channels, such as Voice, Email, Live Chat, and social media. Experience in fintech, banking, telecommunications, e-commerce, or another customer-focused industry is an advantage. Technical Skills & Core Competencies Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Power Query) and proficiency in Power BI or equivalent dashboard tools. Experience using Contact Centre, CRM, telephony, or Workforce Management (WFM) systems. Solid understanding of Contact Centre operations, workforce metrics, KPIs, and forecasting methodologies. Strong analytical, problem-solving, and stakeholder communication skills, with the ability to translate data into actionable business insights.

Location: Serbia; Azerbaijan; Moldova; Cyprus; Spain We are looking for an organized, detail-oriented, and reliable HR Operations Specialist (russian & english) to join our team. In this role, you will be responsible for ensuring smooth day-to-day HR administrative operations, maintaining clean employee data, managing time tracking, supporting payroll preparation, and leading internal HR communications. If you thrive in an international remote environment, enjoy structuring operational processes, and have hands-on experience with modern HR tools, we would love to hear from you! Employment Type: - Full-time 8.30 am - 5 pm, NY (EST zone) non flexible - Remote work. - B2B contract (sole proprietorship status or corporate entity). Key Responsibilities Employee Lifecycle & Records Administration: Maintain accurate and up-to-date employee profiles and documentation in our HR system (Workable). Support administrative processes across the entire employee lifecycle (onboarding, internal transfers, terminations, and status changes). Ensure document compliance and structured digital archiving. Time Tracking & Attendance: Track and monitor working hours, absences, and leave records via Uattend. Coordinate with department managers and employees to resolve any time tracking or timesheet discrepancies. Payroll Preparation Support: Consolidate and prepare monthly/bi-weekly payroll input data (working hours, leaves, status updates) for the Finance/Payroll team. Help resolve payroll-related data discrepancies to ensure accurate and timely processing. Internal HR Communications: Draft and distribute clear, timely company-wide announcements on HR policies, procedural updates, organizational changes, and lifecycle events. Serve as a reliable point of contact for employee inquiries regarding HR procedures. HR Reporting & Process Optimization: Maintain HR operational databases and prepare periodic HR reports. Assist in refining operational workflows, HR templates, and administrative standards. Requirements Experience: 2+ years of experience in HR administration, HR operations, or payroll support. Education: Bachelor’s degree in HR, Business Administration, or a related field (HR certifications are a plus). Languages: Fluent Russian and English (C1+ level) with strong written and verbal communication skills. Software & Tools: Experience with HRIS & ATS platforms (e.g., Workable ). Experience with time-tracking systems (e.g., Uattend ). Proficiency in Google Workspace / MS Office (especially spreadsheets/Excel). Familiarity with task management tools (e.g., ClickUp , Asana). Core Competencies: Exceptional attention to detail and process discipline. Strong organizational and time management skills. Ability to work independently in a remote environment. High commitment to data privacy and confidentiality. Benefits Fully remote work (you can be located anywhere in the world) 8.30 am - 5 pm, NY (EST zone) non flexible. Competitive compensation package (will be discussed with successful candidates). Benefits: paid vacation days + sick leave. Exposure to US market business operations and strategic projects. Dynamic environment with opportunities for professional growth.

Location: Limassol, Cyprus Freedom24 is a trusted online broker with expertise in the US, European, and Asian stock markets, registered in Cyprus, and offers a broad range of services in the financial markets. Freedom Team is a union of highly qualified professionals on the market, bursting with vibrant energy and pioneer ideas. All of us are goal-oriented with a strong belief in teamwork power built on the strength of each of us. We work in a fast-paced environment and within cross-functional teams. We are dedicated to achieving the best possible result, and no one thinks he doesn’t make a change. If you feel like you’re a good fit for us and we are a good fit for you, go ahead and check this position out. About the Role We are looking for a Head of Budget & Cost Control to lead our budgeting and cost control function. Reporting to the CFO, you will manage the company-wide budgeting process, track how budgets are spent and drive cost efficiency across the business. You will lead the budgeting and cost control team and give management accurate, timely financial insight. 1. Budget Planning & Management Implement and improve budgeting methods for operational, investment (CAPEX) and financial budgets in line with the company's financial policies. Prepare and consolidate the company-wide budget, including forecasts, scenario analysis and investment models. Run the full planning cycle: set tasks, define timelines and make sure deadlines are met. Develop, update and maintain internal policies and procedures for budgeting and cost control. 2. Budget Control Run monthly variance analysis (actual vs. plan), find the root causes and recommend specific actions. Monitor budget limits and escalate overspends. Support the automation and digitalization of budgeting and cost control processes using ERP and BI tools. 3. Cost Control & Optimization Carry out regular cost reviews and efficiency assessments for departments, projects and products. Identify and propose initiatives that improve efficiency and reduce operating costs. Implement cost-reduction initiatives and track and report the savings achieved. Monitor compliance with budget and financial policies and procedures. 4. Financial Analysis & Reporting Prepare management reports for senior management. Build financial models and assess the profitability of projects and capital investments. Provide analysis to support the company's long-term financial strategy. 5. Team Leadership Lead and develop the budgeting and cost control team. Mentor team members, assign responsibilities and evaluate performance. Requirements Must-have Degree in Economics, Finance, Accounting or a related field. More than 5 years of experience in budgeting, controlling, FP&A or financial management (an audit background is welcome); 2–3 years managing a team. Strong hands-on budgeting experience: operating budget, CAPEX/OPEX and cash flow. Solid management accounting and variance analysis skills. Strong financial modeling skills and advanced Excel. Experience with a major ERP system (e.g. SAP, Oracle or 1C), invoice management systems (e.g. SAP Concur, Coupa or Emburse) and a BI tool (Power BI or Tableau). Clear communicator, confident presenting to senior management. Highly organized, with strong attention to detail. Nice-to-have ACCA, CIMA or CPA (completed or in progress). Experience in financial services companies (e.g. investment firms, asset managers, banking, payments or fintech). Experience with 1C and SAP Concur specifically. Knowledge of ABC/ABM or driver-based budgeting. Knowledge of IFRS. Experience setting up budgeting processes from scratch. Benefits Work in a modern office in the center of Limassol with an open-minded and professional team; Relocation package, including reimbursement for flights and accommodation for 1 month; Visa sponsorship for the employee and their family members; The company covers 50% of the annual cost of the health plan, which the employee can choose with any insurance company; Company-provided life insurance; 21 working days of paid vacation; 12 additional days off per year, provided by the company; Paid sick leave; Team-building activities, corporate events, football and volleyball clubs, sports events, and challenges.

Location: USA - New York (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are coming together with a shared mission: helping organizations unlock the full value of their data. Together we're building the data infrastructure layer that moves, transforms, and adds context to data — from the moment it lands to the point where teams and AI systems depend on it. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products our customers know and trust. It's a good time to join a company with the scale, talent, and technology to help more organizations put their data to work. About the Role Product Finance covers two things: how our products perform, and what they cost to build, run, and support. This role owns the cost and investment side, as the finance partner to the Product and Customer Support organizations. You'll own the operating expense P&L for both organizations — headcount and hiring plans, vendor and program spend, annual planning, monthly close, and budget-vs-actuals — and work with those leaders on where to spend and what to trade off. You'll also build our view of product investment at the portfolio level: what we spend behind each product line, what it returns, and what that means for how the roadmap gets funded. That includes bringing cost of revenue and unit economics into the picture, so we can talk about product margin rather than just product spend. This is how we'll decide where to invest and where to pull back. You'll build our cost-to-serve view as well — support cost by account and segment, and the economics of deflection and AI-assisted support. Expect close work with Product Managers, Support and Engineering leaders, Pricing, Corporate FP&A, and Accounting, and regular exposure to senior leadership as we scale toward public company readiness. This is a full-time, hybrid position based in our New York, NY office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. What You'll Do Serve as the finance business partner to Product and Customer Support leadership — own their budgets, partner on spend decisions, and flag risks, trade-offs, and reallocation opportunities early. Own the annual operating plan for both organizations, including headcount and hiring plans, vendor and program spend, and quarterly reforecasts. Own monthly close, accruals, and variance analysis — budget vs. actuals with clear driver explanations and forward-looking implications. Build the portfolio view of product investment: what we spend behind each product line, what it returns, and what that implies for roadmap funding and resource allocation. Bring cost of revenue and product unit economics into that view, working with the teams that own the underlying cost data. Build cost-to-serve analytics — support cost by account and segment, and the economics of deflection and AI-assisted support. Build business cases for new product investments and major roadmap decisions, including the economics of retiring or consolidating products, and provide Pricing with the unit economics behind packaging and monetization changes. Co-own the Product Monthly and Quarterly Financial Reviews with the product top-line lead, so cost and performance are presented together. Improve how this work gets done — better data models, less manual assembly, and AI applied to recurring analysis. What We're Looking For 4+ years in FP&A, strategic finance, product finance, investment banking, or consulting, including ownership of a model or forecast that others relied on. Experience owning an operating expense budget, or partnering with a non-finance organization on its spend. Strong modeling skills across both driver-based revenue forecasts and operating expense and headcount models. Working knowledge of software and subscription economics — ARR, NRR, ARPA, expansion, gross margin — ideally in a usage-based business. Comfort working directly with large and complex datasets. SQL proficiency strongly preferred. Ability to turn analysis into a clear recommendation and present it to Product, Support, and senior leadership. Interest in how software gets built and what it costs to run. Nice to Have Product or Engineering finance partnership at a software, data infrastructure, or developer tools company. Hands-on product margin, cost of revenue, or cost-to-serve analysis. Experience supporting a Customer Support, Services, or other cost-to-serve organization. Usage-based pricing, packaging, or monetization modeling. Planning and BI tools (Pigment, Looker, Tableau, Sigma) and lightweight automation in Python or SQL. Experience through a period of rapid scaling or IPO preparation. #LI-JG1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. New York Pay Range $126,220 — $151,470 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are coming together with a shared mission: helping organizations unlock the full value of their data. Together we're building the data infrastructure layer that moves, transforms, and adds context to data — from the moment it lands to the point where teams and AI systems depend on it. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products our customers know and trust. It's a good time to join a company with the scale, talent, and technology to help more organizations put their data to work. About the Role Product Finance covers two things: how our products perform, and what they cost to build, run, and support. This role owns the cost and investment side, as the finance partner to the Product and Customer Support organizations. You'll own the operating expense P&L for both organizations — headcount and hiring plans, vendor and program spend, annual planning, monthly close, and budget-vs-actuals — and work with those leaders on where to spend and what to trade off. You'll also build our view of product investment at the portfolio level: what we spend behind each product line, what it returns, and what that means for how the roadmap gets funded. That includes bringing cost of revenue and unit economics into the picture, so we can talk about product margin rather than just product spend. This is how we'll decide where to invest and where to pull back. You'll build our cost-to-serve view as well — support cost by account and segment, and the economics of deflection and AI-assisted support. Expect close work with Product Managers, Support and Engineering leaders, Pricing, Corporate FP&A, and Accounting, and regular exposure to senior leadership as we scale toward public company readiness. This is a full-time, hybrid position based in our Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. What You'll Do Serve as the finance business partner to Product and Customer Support leadership — own their budgets, partner on spend decisions, and flag risks, trade-offs, and reallocation opportunities early. Own the annual operating plan for both organizations, including headcount and hiring plans, vendor and program spend, and quarterly reforecasts. Own monthly close, accruals, and variance analysis — budget vs. actuals with clear driver explanations and forward-looking implications. Build the portfolio view of product investment: what we spend behind each product line, what it returns, and what that implies for roadmap funding and resource allocation. Bring cost of revenue and product unit economics into that view, working with the teams that own the underlying cost data. Build cost-to-serve analytics — support cost by account and segment, and the economics of deflection and AI-assisted support. Build business cases for new product investments and major roadmap decisions, including the economics of retiring or consolidating products, and provide Pricing with the unit economics behind packaging and monetization changes. Co-own the Product Monthly and Quarterly Financial Reviews with the product top-line lead, so cost and performance are presented together. Improve how this work gets done — better data models, less manual assembly, and AI applied to recurring analysis. What We're Looking For 4+ years in FP&A, strategic finance, product finance, investment banking, or consulting, including ownership of a model or forecast that others relied on. Experience owning an operating expense budget, or partnering with a non-finance organization on its spend. Strong modeling skills across both driver-based revenue forecasts and operating expense and headcount models. Working knowledge of software and subscription economics — ARR, NRR, ARPA, expansion, gross margin — ideally in a usage-based business. Comfort working directly with large and complex datasets. SQL proficiency strongly preferred. Ability to turn analysis into a clear recommendation and present it to Product, Support, and senior leadership. Interest in how software gets built and what it costs to run. Nice to Have Product or Engineering finance partnership at a software, data infrastructure, or developer tools company. Hands-on product margin, cost of revenue, or cost-to-serve analysis. Experience supporting a Customer Support, Services, or other cost-to-serve organization. Usage-based pricing, packaging, or monetization modeling. Planning and BI tools (Pigment, Looker, Tableau, Sigma) and lightweight automation in Python or SQL. Experience through a period of rapid scaling or IPO preparation. #LI-JG1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $118,331.50 — $142,003.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Seoul, South Korea Location: Seoul, South Korea Engagement: 1 Year Contract; duration and working arrangements to be confirmed Supporting: Korea GTM / Sales About the Role We are looking for a Program Manager to support the day-to-day operations of our Korea GTM team. This role will coordinate work across pipeline management, quoting, contracting, billing, and customer follow-up, helping our sales team spend more time with customers. You will work closely with Korea account teams and partner managers, alongside APAC Sales Operations, Deal Desk, Finance, Legal, Customer Support, and GTM Systems. Success requires strong attention to detail, clear communication, and the ability to keep requests moving across teams and systems. Responsibilities CRM and Sales Cadence - Review Salesforce opportunities for missing or inconsistent stages, close dates, next steps, ownership, and required fields. - Coordinate updates with account owners and maintain accurate records based on confirmed information. - Prepare materials for weekly pipeline and forecast reviews, highlighting changes, open questions, and follow-up actions. - Track partner-sourced opportunities, including stale records and ownership handoffs. Deal, Contract, and Billing Support - Check that requests for quotes, contract amendments, signatures, and order processing contain the necessary information and documentation. - Coordinate requests with Deal Desk, Legal, Billing, and GTM Systems, tracking approvals, support tickets, and outstanding actions. - Help investigate missing invoices and questions about billing periods, seats, and credits by gathering supporting information and following up with the responsible teams. - Maintain practical checklists for direct and reseller transactions. Issue Tracking and Data Quality - Maintain a consolidated tracker of sales operations requests, including customer impact, owner, next action, target date, and resolution status. - Identify overdue requests and issues that could affect customer commitments or deal timelines, and escalate through the appropriate channels. - Compare CRM, contract, usage, and billing information using approved tools to identify discrepancies and support investigation. - Confirm resolution before closing requests and document recurring issues and their solutions. Customer Follow-up and Process Improvement - Maintain account, contact, and ownership lists for product launches, customer education, and partner programs. - Prepare customer communication drafts for account team review and track follow-up completion. - Keep operational guides, request procedures, and approved templates current in Korean and English. - Use approved AI and automation tools to improve repetitive tasks such as data checks, reporting, and reminders, with appropriate validation of outputs. Required Qualifications - 1+ years of experience in Sales Operations, Revenue Operations, Deal Operations, program coordination, or a related field, or equivalent demonstrated capability. - Practical experience using Salesforce or a similar CRM for opportunity management, data maintenance, and reporting. - Strong spreadsheet skills, including the ability to reconcile information across sources and identify errors or gaps. - Experience coordinating requests across multiple teams and following them through to completion. - Professional proficiency in Korean and English, with the ability to communicate issues, status, and required actions clearly. - Strong organizational skills, attention to detail, and sound judgment when prioritizing competing requests. - Experience handling customer and commercial information within established access and approval processes. Preferred Qualifications - Experience in B2B SaaS, cloud services, or usage-based business models. - Familiarity with reseller or channel partner operations. - Experience with quoting, electronic signature, contract management, billing, or customer support systems. - Experience working between Korea-based teams and regional or global functions. - Demonstrated use of AI tools or lightweight automation to improve operational efficiency. Collaboration and Decision-Making This role is responsible for operational execution, information validation, coordination, and follow-through. Sales leaders and account owners retain responsibility for commercial strategy, customer relationships, and final forecast judgments. Pricing, discounts, contract terms, billing adjustments, and system access remain subject to approval by the responsible functions.

Location: Mississauga, Ontario Workplace: hybrid Job Title: Director, People Strategy and HR Portfolio (Project) Management  Location: Mississauga, ON - Hybrid   **Travel to Office expectations** For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   About the Team The People Strategy & Transformation (PST) is PointClickCare's HR strategy, organizational design, and portfolio management pillar. The team includes HR Business Partners, Organizational Design & Effectiveness, People Experience, and the HR Strategy & Enablement function, with a dotted-line partnership to Internal Communications. PST is responsible for ensuring HR's work across every Center of Excellence is planned, resourced, sequenced, and tracked against business outcomes — spanning a portfolio of Pillar Initiatives, Cross-Pillar Projects, and Program Roll-Ups delivered across all four HR solution groups.   Position Summary: The Director, People Strategy and HR Portfolio (Project) Management s is the VP, People Strategy & Transformation's strategic thought partner in building and running PointClickCare's HR Portfolio Management Office (HR PMO) — co-designing the strategy, governance model, capacity methodology, and dashboard reporting that let HR plan, resource, and track its work against business outcomes. This is a net-new function: no HR PMO currently exists at PointClickCare, and this role will design these mechanics in partnership with the VP rather than operate a system someone else has already built. Operating with significant design authority but without direct reports or final decision rights on cross-functional trade-offs, this role earns influence through the credibility of the mechanics it builds and runs. It operates across all four HR solution groups without formal authority over any of them, serves as the VP's thought partner on HR strategy and the HR SLT prioritization process, and convenes HR initiative stakeholders and Internal Communications to coordinate how HR's work reaches the business.   Key Responsibilities: Design and run the HR Portfolio Management Office’s core operating mechanics Design and maintain the capacity management methodology, including the heat map model and the oversubscription thresholds used to flag resourcing conflicts across HR COEs Own and run the Portfolio Council governance cadence end to end — intake, capacity check, tier assignment, publish, mid-quarter check, and close-out Build and maintain the integrated HR initiative dashboard, ensuring data currency and accuracy across every active Pillar Initiative, Cross-Pillar Project, and Program Roll-Up Example deliverable: a quarterly Portfolio Council capacity heat map showing every HR COE’s current initiative load, used to approve or defer new initiative intake Serve as strategic thought partner to the VP, People Strategy & Transformation Co-design the HR SLT prioritization process and criteria used to evaluate and sequence HR initiatives each planning cycle Co-design the OKR and scorecard measurement architecture — what gets measured, how it rolls up, and the cadence it runs on Co-author and stress-test the HR Strategy on a Page, contributing independent analysis before it is finalized by the VP Example deliverable: a documented HR SLT prioritization framework — criteria, weighting, and process — adopted for the FY28 planning cycle Own capacity management and project plan oversight across the full HR initiative portfolio Track progress against committed business outcomes, not activity completion alone, across every active HR initiative Maintain consistent project plan structure, milestone tracking, and dependency mapping in partnership with each initiative’s named Delivery Lead Proactively surface cross-COE capacity collisions and resourcing conflicts before they reach Portfolio Council Example deliverable: a consolidated project plan view across all active Program Roll-Ups, flagging dependency risk before it affects a committed milestone Convene HR initiative stakeholders and Internal Communications on a recurring cadence Establish and run a recurring go-to-market coordination cadence bringing together initiative Delivery Leads and Internal Communications Sequence the timing and stakeholder readiness of HR initiative rollouts to the business, avoiding duplicate or conflicting messages landing in the same window Maintain a shared go-to-market calendar visible to HR SLT, showing what is launching, when, and to whom Example deliverable: a quarterly HR go-to-market calendar sequencing every planned initiative rollout to the business, reviewed and approved by HR SLT before the quarter begins Represent HR in enterprise planning and governance forums Serve as the primary operational liaison to the Strategic Delivery Office, aligning HR’s initiative classification and intake practices to enterprise taxonomy Represent HR’s initiative portfolio and capacity picture in the Corporate Strategy Group’s quarterly planning cadence Flag enterprise-level dependencies or conflicts affecting HR’s ability to deliver against committed priorities Example deliverable: HR’s consolidated initiative and capacity submission into the Corporate Strategy Group’s quarterly planning sprint, reflecting current Portfolio Council status   Required Skills & Qualifications: 10–15 years of experience in program/portfolio management, management consulting, or a PMO leadership capacity, including demonstrated experience designing — not only operating — portfolio governance, capacity management, or OKR measurement systems A track record serving as a strategic thought partner to a senior leader, with evidence of shaping that leader's thinking rather than only executing direction Demonstrated experience operating in matrixed, cross-functional environments without formal authority over the teams being coordinated Strong data and dashboard fluency — comfortable architecting reporting tools and the metrics model behind them, not just maintaining an existing build Executive-level communication skills — this role prepares materials for and interacts directly with VP-level stakeholders across every HR pillar Experience convening cross-functional stakeholder groups to coordinate sequencing and alignment on complex, multi-team initiatives   Preferred Experience: Experience building a PMO or governance function from scratch, in a design capacity, rather than operating within an already-mature one HR domain experience, including familiarity with COE structures and business-outcome-linked workforce initiatives Experience partnering with internal communications or marketing functions on coordinated, multi-stakeholder rollouts   At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $127,000 - $158,700 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more!   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Hybrid

Location: Bulgaria Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are seeking a detail-oriented and proactive Senior Accounts Payable Specialist to join our finance team at a fast-growing, international digital manufacturing platform. In this role, you will manage end-to-end vendor invoicing and payments, ensure accurate accounting and strong internal controls, and support month-end reporting, audits, and process improvement initiatives. You will work with a high degree of personal responsibility and collaborate closely with department heads, vendors, and the wider accounting team. How You’ll Contribute: General Invoicing & Vendor Management (50%): Process and record vendor invoices with accuracy and timeliness Ensure proper expense classification and GL coding Review invoice documentation for completeness, compliance, and business purpose Resolve vendor discrepancies and correspondence in a timely manner Coordinate with department heads and stakeholders to clarify invoice details and obtain necessary approvals Create and maintain vendor master data in accounting systems Review and reconcile corporate credit card transactions and employee reimbursement requests AP Operations (25%): Ensure accuracy and timeliness of vendor payments through ACH and wire transfers Investigate and resolve issues associated with multi-currency and cross-border payments Perform monthly reconciliation of creditor accounts and vendor accruals Maintain documentation of internal controls and audit trail for vendor transactions Accounting Operations & Reporting (15%): Participate in month-end financial statement preparation and reporting packages Support internal and external audit processes Create and post journal entries for expense reclassification and adjustments Process Improvement & Special Projects (10%): Support automation and process improvement initiatives in AP operations Contribute to special projects and new initiatives as assigned Provide backup support to other accounting team members as needed What You’ll Bring to Xometry: Education: University degree in Finance, Economics, Accounting, or a related field, or equivalent professional experience Experience: Minimum 3-5 years of accounts payable and accounting operations experience; previous experience with Big 4 firms, management consulting, or growth-stage organizations strongly preferred Technical Knowledge: Strong proficiency with accounting systems and ERP platforms (SAP, NetSuite, or similar); multi-GAAP experience Excel Skills: Advanced Microsoft Excel skills, including formulas, pivot tables, data analysis, and reporting Regulatory Knowledge: Strong understanding of European VAT requirements across multiple EU jurisdictions; knowledge of multi-currency payment processing and currency compliance Controls & Compliance: Understanding of internal controls and audit requirements; experience with AP best practices and process optimization English: Professional proficiency in written and spoken English; German is a plus Communication: Strong communication and stakeholder management skills Problem Solving: Proactive problem-solver who identifies issues, proposes solutions, and drives improvements without waiting for direction Organization: Independent and structured approach, with the ability to manage multiple priorities in a fast-paced environment Collaboration: Collaborative, hands-on mindset and willingness to support team needs Adaptability: Open personality, adaptable to changing business needs, with strong attention to detail and commitment to accuracy Nice to Have: Experience with multi-subsidiary or consolidation accounting Prior experience supporting international payment processing Knowledge of German accounting principles and practices Experience in manufacturing or technology industry finance operations Familiarity with audit preparation and SOX/compliance frameworks Working Conditions: Full-time job Corporate laptop Salary structure: salary + RSUs Place of work: Remote (hybrid - after a physical office in Sofia will be opened) Reports to: Accounts Payable Manager Life at Xometry: Team Spirit & Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative; everyone is ready to help and support one another, and we celebrate wins together and appreciate everyone’s contribution Development Opportunities: As a fast-growing company, every new task is an interesting challenge for the team We Care: Ongoing, free well-being activities for our people and charity projects worldwide Flexibility: Speed and flexibility are among our biggest advantages, allowing us to adapt quickly and stay effective amid uncertainty Onboarding: A well-structured onboarding plan that brings together process, technology, and systems into one smooth experience Please send your CV in English. #LI-Hybrid #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: Remote, Japan GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Japan. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account. This is a individual-contributor role for someone who has already led pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with  ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations. Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working. Some examples of our projects: Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation What you’ll do Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement. Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services. Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions. Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services. Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc). Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships. Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk. Leads end-to-end resolution of critical, cross-functional account escalations, ensuring   root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk. Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them. Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes  multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments. Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration. Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals. Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations. Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains. Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal. What you’ll bring Must be a Japanese citizen based in Japan Mandatory Japanese (native or professional level) and English language proficiency Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments. A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements. A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations Deep, hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles. Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting. Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account. Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience  to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner. About the team The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving. We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab. Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE LangChain is looking for a GTM Enablement Program Manager to help keep our growing go-to-market organization informed, enabled, and ready to execute as our products and company evolve. We operate in one of the fastest-moving areas of technology. Our products evolve quickly, new capabilities launch frequently, and the knowledge our GTM teams rely on is constantly changing. As we scale, we need a strong operating system that ensures sellers understand what we're building, why it matters, how to talk about it, and where to find the information they need. This role will own three critical areas of our enablement engine: Product Enablement, GTM Knowledge & Content, and Enablement Communications. You'll partner closely with Product, Engineering, Product Marketing, Sales, and Revenue Operations to turn product changes and company knowledge into scalable training, resources, communications, and systems for GTM. Working with cross funtional subject matter experts, your job is to turn messaging, trainings, and artifacts into field readiness—making sure GTM can learn it, find it, understand it, and use it. WHAT YOU'LL DO OWN PRODUCT ENABLEMENT - Own the product enablement engine. Stay closely connected to Product, Engineering, and Product Marketing to understand what's changing, determine the impact to GTM, and partner with these SMEs to build practical field enablement. - Own GTM readiness for product launches and major changes. Build the enablement plan from initial intake through launch, including training, communications, resource publication, reinforcement, and ongoing maintenance. - Build and maintain product training. Create and continuously improve product curriculum in our LMS and Content Hub so sellers have a clear learning path across our platform, products, use cases, positioning, and value. - Run live product enablement. Determine when asynchronous learning isn't enough, coordinate the right SMEs, and facilitate live sessions, workshops, demos, and deeper product training. - Measure readiness and close gaps. Use feedback, participation, knowledge checks, field questions, and other signals to understand where GTM needs additional reinforcement. OWN GTM KNOWLEDGE & CONTENT - Own the GTM knowledge system. Make it easy for sellers to quickly find accurate, relevant, and current information across our Content Hub, LMS, and other GTM systems. - Build scalable information architecture and governance. Establish clear taxonomy, templates, ownership, review cadences, freshness standards, and archival processes that keep GTM knowledge organized and current. - Manage the content lifecycle. Ensure training, product resources, competitive guidance, FAQs, recordings, and other enablement materials stay current as the business changes—and remove or archive information that is no longer relevant. - Operationalize canonical GTM content. Partner with Product Marketing and other subject matter experts to ensure approved messaging, competitive guidance, objection handling, and other core GTM knowledge is consistently structured, maintained, and accessible. - Build for humans and AI. Structure GTM knowledge so both sellers and AI-powered tools can reliably retrieve and use accurate context. Explore ways AI can improve content discovery, maintenance, gap detection, and enablement workflows. OWN ENABLEMENT COMMUNICATIONS & CADENCE - Own the GTM enablement communications engine. Manage Weekly Trace and other recurring enablement communications, consolidating product, program, and company updates into clear guidance for the field: What changed? Why does it matter? Where can I learn more? What do I need to do? - Run our recurring enablement cadence. Own the operational execution behind weekly enablement, including the calendar, SME coordination, materials, recordings, recaps, and follow-through. - Create signal from noise. Build predictable ways for GTM to stay current without requiring sellers to monitor dozens of Slack channels, documents, and product updates. - Improve the enablement operating system. Identify breakdowns in how information moves from Product, Engineering, Product Marketing, and other teams into GTM—and build scalable systems rather than continually working around them. WHAT WE'RE LOOKING FOR - 4+ years of experience in GTM enablement, product enablement, sales enablement, enablement operations, or a related role in a B2B technology company. - Experience owning product enablement programs, including product launches, training, ongoing curriculum, and field communications. - Experience building or managing product training for Sales or broader GTM audiences. - Strong technical curiosity. You don't need to be an engineer, but you should want to understand technical products deeply enough to explain them clearly and accurately. - Ability to translate complex product information into practical seller guidance: what it is, why it matters, who it's for, how to position it, and when to use it. - Experience organizing and maintaining a GTM knowledge or content system—not just creating individual pieces of content. - Strong understanding of content governance, information architecture, taxonomy, and knowledge lifecycle management. - Strong written communication skills and the ability to turn a large volume of information into clear, concise, actionable guidance. - Strong program management skills. You can manage multiple workstreams, SMEs, launches, deadlines, and recurring programs without losing the details. - High ownership and follow-through. You don't wait for someone to tell you that a launch isn't ready, information is outdated, or a process is broken—you proactively drive it to resolution. - A builder mentality. You're comfortable starting with an imperfect system, creating a V1, learning from users, and continuously improving it. - Experience working cross-functionally with Product, Engineering, Product Marketing, Sales, and Revenue Operations. - AI fluency and curiosity about how structured knowledge can power agents, search, content generation, and internal GTM workflows. - Experience with knowledge-management platforms such as Notion and learning-management systems such as WorkRamp is a plus. - Familiarity with developer tools, AI/ML infrastructure, LLM applications, or agentic AI is a plus. Compensation: $150,000-180,000 base salary + options Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.