Location: Almaty, Kazakhstan
Workplace: hybrid
We are looking for a
Project Manager, Courier Onboarding & Compliance
to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance across the Delivery Hub.
In this role, you will sit within the Supply department — which builds and protects our supply base across all geographies — and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks across diverse international markets.
Key Responsibilities
Own courier & freight onboarding & registration
Own the registration and verification funnel end-to-end, holding final accountability for the aha-moment conversion rate.
Develop the WatchDocs (registration platform) flow in close partnership with the product team and agree on per-country form configurations.
Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams).
Drive platform migrations & scalability
Plan and execute WatchDocs data migrations from old to new platforms on a country-by-country basis.
Track migration impact on registrations and overall conversion, ensuring smooth transitions without supply disruption.
Lead supply compliance & risk management
Own KYC, identity verification, and document requirements for the Courier and Freight verticals, driving final accountability for the share of compliant GMV.
Drive compliance platform development with the engineering team and maintain central compliance dashboards.
Drive compliance platform features with engineering teams.
Represent Delivery Hub in cross-vertical & regulatory initiatives
Act as the primary advocate for Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments.
Prepare markets for upcoming regulatory changes (e.g., labor reforms in Kazakhstan, Colombia) and support new market launches in highly regulated environments.
Drive optimization projects & operating rhythm
Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) in coordination with analytics.
Own onboarding and compliance streams in quarterly/annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership.
Qualifications
Experience:
4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects is a strong advantage.
Technical & Data Skills:
Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence).
Domain Expertise:
Deep understanding of KYC/identity verification flows and core delivery marketplace metrics (GMV, active supply, done rate, activation, funnel conversion).
Regulatory-to-Product Translation:
Strong ability to translate complex legal and regulatory mandates into clear product requirements while quantifying their business impact.
Stakeholder & Cross-Cultural Management:
Fluent in English with strong cross-cultural communication skills (working with local teams across Central Asia, Africa, LatAm, and South Asia). Confident pushing back on stakeholders with data when proposed requirements threaten conversion.
Mindset:
Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
The QA Load team is responsible for the performance and scalability of services across their entire lifecycle — from Go/No-Go decisions before launch to working with real production traffic. We design and execute load tests, model real-world usage scenarios, identify and eliminate bottlenecks in backend systems, databases, messaging, and infrastructure, and work closely with SRE, DevOps, and product engineering teams.
The role focuses on systematic performance improvement: building load-testing infrastructure, automation and CI/CD quality gates, performance analysis and experimentation, and translating technical metrics (latency, RPS, p95/p99) into clear business impact. Our goal is to make performance a core aspect of product quality and ensure the stable operation of high-load, geo-distributed systems.
Key Responsibilities
Performance Audits & Integration Support:
Go/No-Go decisions with our stakeholder about launches services before integrating them into our ecosystem and integrations support (audit APIs, web, databases, caches, message brokers)
Design&Execute Load Tests global strategy:
Modeling of load testing scenarios (load, stress, soak, peak, find max tests), methodology and formation of non-functional requirements for system using k6, JMeter (DSL framework)
Simulate real-world scenarios and traffic patterns to validate systems under production-like conditions (including high RPS, concurrency levels, data skew, and geo-distributed load)
Load Modeling:
Calculate and validate detailed load models – e.g. expected RPS, concurrent users, transaction volumes, and data distribution.
Adjust these models to mirror peak and edge-case scenarios, ensuring our capacity planning is grounded in reality.
Bottleneck Analysis & Fixes:
Find, analyze, and fix performance bottlenecks. This includes:
backend issues (CPU hotspots, memory leaks, GC pauses, thread pool exhaustion)
DB inefficiencies (Aurora MySQL/RDS indexing, query locks, IOPS limits)
messaging/queue back-pressure (Kafka partitioning, consumer lag, throughput limits)
network constraints (latency, load balancer settings, timeouts)
Work hands-on with SRE, DevOps, and Backend teams to implement optimizations and verify the improvements.
Prepare for Production Traffic:
Ensure services are production-ready. Drive capacity planning exercises and stress tests to determine scaling lag/limits and failure modes. Verify that services can gracefully handle traffic spikes or component failures without violating SLAs or SLOs. Help partners configure autoscaling policies for sustained performance
Loadtesting Infrastructure Setup&Tuning:
Set up, audit, and operate performance testing infrastructure for our services load testing automation and geo-distributed load generator to simulate production traffic
Performance Analysis & Experimentation:
Approach performance issues with an performance analyst/architect mindset – form hypotheses, design experiments, run tests, and draw conclusions to configuration infrastructure and fix backend code.
For example, if latency is high, hypothesize the cause (e.g. database index missing), test the hypothesis, and then make a the fix. Repeat this iterative process to methodically improve system performance.
Business Impact Translation:
Translate technical performance insights into business risks and opportunities. For instance, demonstrate how reducing latency or improving p95 response time can increase conversion rates or GMV. Communicate these insights to both engineers and non-technical stakeholders to underline the business value of performance work.
Observability & Monitoring:
Utilize observability tools to monitor performance during tests. Set up dashboards and alerts in Grafana/Prometheus and other systems (e.g. New Relic, Dynatrace, Zabbix, ELK Stack, Coroot), analyze traces and logs. Use few methods to interpret results and guide troubleshooting.
Performance Tooling:
Build internal performance tooling in Golang: Design and maintain internal tools for automation performance testing and analysis Load as a Service for product teams: traffic generators, load managers, mocks, test stubs, data feeders, and helper services used across partner integrations. Building load test scenarios to Jmeter (DSL framework) and k6 in JavaScript. Innovate on tooling to make load tests easier to create, run, and analyze for the whole team.
CI/CD Integration:
Integrate performance tests into our CI/CD pipeline as QG. Automate load tests run to every new integration or code change is evaluated for performance regressions. Ensure that build pipelines can catch and flag performance drops (e.g. increased response times, higher resource usage) before changes reach production.
Reporting&Communication:
Prepare executive-ready performance reports for engineering teams and C-level stakeholders. Highlight key metrics (p95/p99 latency, throughput, error rates, saturation signals) and identify primary scalability bottlenecks across services, databases, caches, and messaging systems, and compare results against SLOs and capacity targets. Provide clear root-cause explanations and actionable recommendations, including performance vs cost trade-offs, to support production readiness and Go/No Go decisions.
Performance Culture:
Champion a culture where performance = product quality.
Educate and influence teams to treat performance testing as an integral, continuous part of the development lifecycle rather than a one-time task.
Share best practices and success stories, ensuring that performance considerations are baked into design, coding, and testing processes from the start.
Conducting production load and traffic validation experiments with full ownership of risk assessment, blast radius control, observability, and rollback procedures.
Work with geo-distributed, high-load systems (200k+ RPS) and latency-sensitive mobile flows
Set up production-like performance environments in AWS
Conducting and modeling load tests in production
Performance analytics → hypotheses → experiments → fixes → measurable business impact (latency, conversion, GMV)
Skills, Knowledge and Expertise
5+ years in Performance/SRE/Load Testing
Strong programming skills in Golang/Kotlin/Java
Strong k6 or JMeter DSL - Performance Testing Mastery: Hands-on expertise with modern load testing tools, especially k6 and/or JMeter (and their scripting DSL). Deep understanding of performance best practice – you know when to apply load testing vs stress testing vs soak testing, and how to interpret the results of each.
Hands-on experience with AWS infrastructure on for high-load systems: EKS, EC2, Auto Scaling Groups, ALB/NLB, VPC, subnets, routing, security groups
Designing and tuning autoscaling strategies for compute (KEDA/Karpenter/Cluster Autoscaler, EC2 scaling policies)
Understanding network performance characteristics: latency, cross-AZ traffic, NAT/egress limits, load balancer behavior under high RPS
Profiling Golang, Kafka, Redis, DB tuning experience
Automation loadtesting and make QG (JVM languages and Go)
SRE mindset (RED/USE, SLO, error budgets)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Business Systems Architect you will be an integral part of designing and building out Figma’s Financial systems landscape. You’ll be joining a small team so will have a broad purview over the different Accounting functions, and will have a specific focus on the Order-to-Cash and Revenue workstream. The company is growing fast so the need to revamp, rebuild, and expand our technology infrastructure will be an unending source of exciting projects. Outside of direct projects this is also a great opportunity to join the team at an early stage and help us define how a best in class business systems team should operate!
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Build and provide ongoing system architecture and design reviews to ensure our Order-to-Cash processes are best in class
Identify opportunities for configuration, integration, and process improvements across the Order-to-Cash and Revenue Recognition space
Align cross-functional teams on technical requirements and goals with regards to ERP functionalities and activities
Design and implement software solutions to increase automation, reduce risk, and create scalability
Mentor and guide junior team members, as well as provide input on the team’s recruiting efforts by participating in interviewing and hiring decisions
Provide occasional support in expanding and troubleshooting systems outside of the Order-to-Cash space, such as Zip, Expensify, Tesorio, Numeric, and Bank of America CashPro
Serve as the subject matter expert on NetSuite ERP and provide end user training and support for our ERP and other ancillary Financial systems
We’d love to hear from you if you have:
7+ years experience working with accounting teams in a fast growth environment, ideally with strong NetSuite administration experience, including direct experience leading a major system implementation or rollout
A solid understanding of Accounting principles and processes
Experience supporting ancillary Accounting systems (TripActions, Zip or Coupa, etc.)
A balanced skill set that can wear the hats of a Business Analyst, Project Manager and Technical Systems Analyst
A passion for helping teams scale and grow through the use of technology
While it’s not required, it’s an added plus if you also have:
Consulting experience in systems implementation or integrations
Experience supporting Stripe, Avalara, or Tesorio
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Sharjah, United Arab Emirates
PipeCare Group
of companies has been helping the customers ensure the integrity of their pipeline and facility assets for over 20 years.
PipeCare Group is looking for an experienced
TM Repesenative
who will be responsible to manages all aspects of the territory tool fleet and arranges additional tools from Corporate TM, as required.
Key Responsibilities & Authorities
Arrange for tools, spares and accessories to be delivered to site timely, properly configured and assembled. These activities require intensive integration of information exchange with the Project Manager. Any shortage of complete information in the PQ shall be assessed together with Corporate TM and the Territory Director/PM so that consensus is reached on how to progress. These activities also include agreeing with the PM tool return date and arranging tool return shipment.
Manage all aspects of the territory work shop including proper housekeeping and accurate records keeping.
Manage and report the territory tools, spares and accessories inventory:
Avoid shortages.
Arrange for proper storage and labelling.
Arrange for cleaning after project use.
Report planned usage monthly.
Report success rate of inspection tool runs monthly.
Aim at 100% run success rate, assess tool performance and suggest tool design improvements. Charge the project for tool damage caused by poor handling.
Arrange proper shipping of all tool, spares and accessories (to and from commercial project sites, between Territory and Corporate TM as well as from suppliers).
Forecast, budget and purchase (or return tools to Corporate TM) for the tool fleet (including spares and accessories) from the market for the coming year. This forecast shall also reflect the manpower requirements and the size of the workshop facilities.
Assess and record un-used spares and update inventory.
Encourage the PM’s to increase/optimize tools and equipment utilization at region/territory.
Skills/Experience:
Minimum of Bachelor’s Degree in Engineering/Technology, OR related degree
Minimum of 5 years’ experience in a tool and production related role, ideally in the Oil & Gas Industry
Advance GMP training and implementation skills
Strong command of English, knowledge of other languages is plus
Must be flexible with work hours & timings
Very good in Technical write up.
Preferably with electronics or mechanical Engineering background.
ERP, Microsoft office, is a basic requirement for software, having experience in Sledworks, AutoCAD software is an advantage
Location: South Africa
Our client is a specialized business consultancy and software integration firm that helps organizations streamline operations through cloud-based technologies and intelligent business systems. They work closely with clients to design, implement, and optimize scalable digital solutions, enabling businesses to automate processes, improve customer engagement, and build more connected technology ecosystems.
As they continue to grow, they are looking for an experienced
Salesforce Pardot Consultant
to help clients design, implement, and optimize effective B2B marketing automation solutions using
Salesforce Marketing Cloud Account Engagement (Pardot)
.
The Role
We're looking for a
Salesforce Pardot Consultant (Marketing Cloud Account Engagement)
with strong hands-on experience building and optimizing marketing automation workflows within the Salesforce ecosystem.
Pardot / Marketing Cloud Account Engagement is the primary platform for this role.
You'll work directly with clients to understand their marketing and lead management requirements and translate them into effective Pardot solutions—from lead capture, segmentation, scoring, and nurturing through to campaign automation, reporting, and Salesforce CRM alignment.
This is a client-facing role that requires someone who is comfortable combining hands-on technical execution with consulting and stakeholder communication.
Experience with the broader
Salesforce Marketing Cloud (SFMC)
ecosystem is valuable, but it is considered a secondary skill rather than the primary requirement.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
AU working hours
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
USD $1,600–3,000/month (depending on level of experience)
What You'll Do
Pardot / Marketing Cloud Account Engagement
Build, configure, test, and optimize marketing automation campaigns using Salesforce Marketing Cloud Account Engagement (Pardot).
Design and manage automated lead nurturing journeys and engagement programs.
Configure segmentation lists, automation rules, completion actions, dynamic lists, and other Pardot automation functionality.
Build and optimize lead scoring, grading, and qualification models.
Develop forms, landing pages, email templates, and lead capture workflows.
Create personalized and segmented B2B marketing campaigns based on prospect behavior, attributes, and lifecycle stage.
Support campaign tracking, attribution, and reporting within Pardot and Salesforce.
Maintain strong data quality and ensure accurate synchronization between Pardot and Salesforce CRM.
Lead Management & Marketing Automation
Translate client marketing strategies and business requirements into scalable marketing automation solutions.
Develop lead nurturing and lifecycle strategies that effectively move prospects through the marketing and sales funnel.
Configure lead routing, qualification, and handover processes between marketing and sales.
Identify opportunities to improve conversion rates, campaign performance, and marketing-to-sales alignment.
Troubleshoot automation, synchronization, campaign, and data issues.
Perform thorough QA and testing before campaigns and automation workflows go live.
Email & Campaign Development
Build and optimize responsive email campaigns and templates.
Support personalization and dynamic content based on prospect data and behavior.
Develop landing pages and forms that integrate effectively with marketing campaigns.
Apply HTML and CSS where required to customize emails, forms, and landing pages.
Monitor campaign engagement and recommend improvements based on performance data.
Salesforce Integration & Data Management
Work with Salesforce CRM and Pardot to ensure reliable synchronization of prospect and customer data.
Support field mapping, campaign attribution, segmentation, and lead management processes.
Troubleshoot data synchronization and integration issues.
Collaborate with Salesforce and technical specialists where more complex integrations are required.
Support integrations between Pardot, Salesforce CRM, and other marketing or business systems.
Client Consulting & Collaboration
Work directly with clients to understand their marketing objectives, processes, and technical requirements.
Translate business requirements into practical Pardot solutions.
Explain technical concepts and recommendations clearly to both technical and non-technical stakeholders.
Provide clients with guidance and best practices around Pardot, marketing automation, lead management, and campaign optimization.
Collaborate with marketing, CRM, creative, product, and technical teams to deliver solutions successfully.
Manage multiple client projects and priorities while maintaining a high standard of delivery.
Continuous Improvement
Review existing Pardot environments and identify opportunities to improve automation, data quality, campaign performance, and usability.
Continuously optimize lead nurturing programs, scoring models, segmentation, and workflows.
Troubleshoot platform and campaign issues to ensure reliable execution.
Stay current with Salesforce Marketing Cloud Account Engagement developments and evolving B2B marketing automation best practices.
What We're Looking For
Must-Haves
3+ years of hands-on experience with
Salesforce Pardot / Marketing Cloud Account Engagement
.
Strong practical experience building and managing Pardot marketing automation campaigns.
Experience with
Engagement Studio
, automation rules, completion actions, segmentation, and dynamic lists.
Experience developing lead nurturing workflows and B2B customer journeys.
Strong understanding of lead scoring, grading, qualification, and marketing-to-sales handover.
Experience building and managing email campaigns, forms, landing pages, and lead capture processes.
Experience integrating and working with
Pardot and Salesforce CRM
.
Strong understanding of prospect data management, segmentation, synchronization, and data quality.
Experience with campaign tracking, reporting, and marketing attribution.
Good HTML and CSS skills for email and landing page customization.
Strong understanding of B2B marketing automation and lead lifecycle management.
Excellent troubleshooting and problem-solving skills.
Strong communication skills with confidence working directly with clients and stakeholders.
Ability to independently manage multiple campaigns, projects, and priorities.
Nice-to-Haves
Experience with the broader
Salesforce Marketing Cloud (SFMC)
platform.
Experience with Journey Builder, Automation Studio, Email Studio, or Contact Builder.
Salesforce Pardot / Marketing Cloud Account Engagement certifications.
Other relevant Salesforce certifications.
Familiarity with APIs and integrations across the Salesforce and marketing technology ecosystem.
Experience working in an agency, consultancy, or enterprise environment supporting multiple clients.
Experience with more complex Salesforce CRM configurations and marketing-to-sales workflows.
Familiarity with AMPscript, JavaScript, or SQL.
Ideal Candidate Profile
This role is ideal for someone who:
Has deep hands-on knowledge of Pardot rather than only surface-level exposure to the platform.
Understands both the technical and marketing sides of B2B marketing automation.
Can look at an existing Pardot setup, understand how it works, and identify opportunities to improve it.
Thinks beyond individual campaigns and considers the entire prospect journey from initial capture through qualification and sales handover.
Enjoys combining technical execution with client-facing consulting.
Takes ownership of projects from requirements gathering through implementation, testing, and optimization.
Communicates technical concepts clearly to both technical and non-technical stakeholders.
Is highly organized and capable of managing multiple client engagements simultaneously.
Is proactive, detail-oriented, and committed to delivering high-quality work.
Why Join?
Work on diverse Pardot / Marketing Cloud Account Engagement projects across multiple client environments.
Take ownership of meaningful B2B marketing automation and lead management initiatives.
Work directly with clients and help shape how they use Salesforce to improve their marketing and sales processes.
Collaborate with experienced consultants and technical specialists within a growing consultancy.
Expand your expertise across Salesforce CRM, marketing automation, integrations, and the broader Salesforce ecosystem.
Join a fully remote team that values autonomy, collaboration, continuous learning, and technical excellence.
Recruitment Process
Initial Interview
Client Interview
Offer & Onboarding
Location: Brazil
Our client is a specialized business consultancy and software integration firm that helps organizations streamline operations through cloud-based technologies and intelligent business systems. They work closely with clients to design, implement, and optimize scalable digital solutions, enabling businesses to automate processes, improve customer engagement, and build more connected technology ecosystems.
As they continue to grow, they are looking for an experienced
Salesforce Pardot Consultant
to help clients design, implement, and optimize effective B2B marketing automation solutions using
Salesforce Marketing Cloud Account Engagement (Pardot)
.
The Role
We're looking for a
Salesforce Pardot Consultant (Marketing Cloud Account Engagement)
with strong hands-on experience building and optimizing marketing automation workflows within the Salesforce ecosystem.
Pardot / Marketing Cloud Account Engagement is the primary platform for this role.
You'll work directly with clients to understand their marketing and lead management requirements and translate them into effective Pardot solutions—from lead capture, segmentation, scoring, and nurturing through to campaign automation, reporting, and Salesforce CRM alignment.
This is a client-facing role that requires someone who is comfortable combining hands-on technical execution with consulting and stakeholder communication.
Experience with the broader
Salesforce Marketing Cloud (SFMC)
ecosystem is valuable, but it is considered a secondary skill rather than the primary requirement.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
AU working hours
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
USD $1,600–3,000/month (depending on level of experience)
What You'll Do
Pardot / Marketing Cloud Account Engagement
Build, configure, test, and optimize marketing automation campaigns using Salesforce Marketing Cloud Account Engagement (Pardot).
Design and manage automated lead nurturing journeys and engagement programs.
Configure segmentation lists, automation rules, completion actions, dynamic lists, and other Pardot automation functionality.
Build and optimize lead scoring, grading, and qualification models.
Develop forms, landing pages, email templates, and lead capture workflows.
Create personalized and segmented B2B marketing campaigns based on prospect behavior, attributes, and lifecycle stage.
Support campaign tracking, attribution, and reporting within Pardot and Salesforce.
Maintain strong data quality and ensure accurate synchronization between Pardot and Salesforce CRM.
Lead Management & Marketing Automation
Translate client marketing strategies and business requirements into scalable marketing automation solutions.
Develop lead nurturing and lifecycle strategies that effectively move prospects through the marketing and sales funnel.
Configure lead routing, qualification, and handover processes between marketing and sales.
Identify opportunities to improve conversion rates, campaign performance, and marketing-to-sales alignment.
Troubleshoot automation, synchronization, campaign, and data issues.
Perform thorough QA and testing before campaigns and automation workflows go live.
Email & Campaign Development
Build and optimize responsive email campaigns and templates.
Support personalization and dynamic content based on prospect data and behavior.
Develop landing pages and forms that integrate effectively with marketing campaigns.
Apply HTML and CSS where required to customize emails, forms, and landing pages.
Monitor campaign engagement and recommend improvements based on performance data.
Salesforce Integration & Data Management
Work with Salesforce CRM and Pardot to ensure reliable synchronization of prospect and customer data.
Support field mapping, campaign attribution, segmentation, and lead management processes.
Troubleshoot data synchronization and integration issues.
Collaborate with Salesforce and technical specialists where more complex integrations are required.
Support integrations between Pardot, Salesforce CRM, and other marketing or business systems.
Client Consulting & Collaboration
Work directly with clients to understand their marketing objectives, processes, and technical requirements.
Translate business requirements into practical Pardot solutions.
Explain technical concepts and recommendations clearly to both technical and non-technical stakeholders.
Provide clients with guidance and best practices around Pardot, marketing automation, lead management, and campaign optimization.
Collaborate with marketing, CRM, creative, product, and technical teams to deliver solutions successfully.
Manage multiple client projects and priorities while maintaining a high standard of delivery.
Continuous Improvement
Review existing Pardot environments and identify opportunities to improve automation, data quality, campaign performance, and usability.
Continuously optimize lead nurturing programs, scoring models, segmentation, and workflows.
Troubleshoot platform and campaign issues to ensure reliable execution.
Stay current with Salesforce Marketing Cloud Account Engagement developments and evolving B2B marketing automation best practices.
What We're Looking For
Must-Haves
3+ years of hands-on experience with
Salesforce Pardot / Marketing Cloud Account Engagement
.
Strong practical experience building and managing Pardot marketing automation campaigns.
Experience with
Engagement Studio
, automation rules, completion actions, segmentation, and dynamic lists.
Experience developing lead nurturing workflows and B2B customer journeys.
Strong understanding of lead scoring, grading, qualification, and marketing-to-sales handover.
Experience building and managing email campaigns, forms, landing pages, and lead capture processes.
Experience integrating and working with
Pardot and Salesforce CRM
.
Strong understanding of prospect data management, segmentation, synchronization, and data quality.
Experience with campaign tracking, reporting, and marketing attribution.
Good HTML and CSS skills for email and landing page customization.
Strong understanding of B2B marketing automation and lead lifecycle management.
Excellent troubleshooting and problem-solving skills.
Strong communication skills with confidence working directly with clients and stakeholders.
Ability to independently manage multiple campaigns, projects, and priorities.
Nice-to-Haves
Experience with the broader
Salesforce Marketing Cloud (SFMC)
platform.
Experience with Journey Builder, Automation Studio, Email Studio, or Contact Builder.
Salesforce Pardot / Marketing Cloud Account Engagement certifications.
Other relevant Salesforce certifications.
Familiarity with APIs and integrations across the Salesforce and marketing technology ecosystem.
Experience working in an agency, consultancy, or enterprise environment supporting multiple clients.
Experience with more complex Salesforce CRM configurations and marketing-to-sales workflows.
Familiarity with AMPscript, JavaScript, or SQL.
Ideal Candidate Profile
This role is ideal for someone who:
Has deep hands-on knowledge of Pardot rather than only surface-level exposure to the platform.
Understands both the technical and marketing sides of B2B marketing automation.
Can look at an existing Pardot setup, understand how it works, and identify opportunities to improve it.
Thinks beyond individual campaigns and considers the entire prospect journey from initial capture through qualification and sales handover.
Enjoys combining technical execution with client-facing consulting.
Takes ownership of projects from requirements gathering through implementation, testing, and optimization.
Communicates technical concepts clearly to both technical and non-technical stakeholders.
Is highly organized and capable of managing multiple client engagements simultaneously.
Is proactive, detail-oriented, and committed to delivering high-quality work.
Why Join?
Work on diverse Pardot / Marketing Cloud Account Engagement projects across multiple client environments.
Take ownership of meaningful B2B marketing automation and lead management initiatives.
Work directly with clients and help shape how they use Salesforce to improve their marketing and sales processes.
Collaborate with experienced consultants and technical specialists within a growing consultancy.
Expand your expertise across Salesforce CRM, marketing automation, integrations, and the broader Salesforce ecosystem.
Join a fully remote team that values autonomy, collaboration, continuous learning, and technical excellence.
Recruitment Process
Initial Interview
Client Interview
Offer & Onboarding
Location: El Salvador
The Role
You'll own paid media end to end for a set of DTC and e-commerce accounts: onboarding a new client, building their accounts from scratch, and running live campaigns against revenue targets. You're the person the client speaks to about their spend. You explain what's working, what isn't, and what you're doing about it.
This is a hands-on seat, not an oversight one. You run the accounts yourself.
What You Own
Onboarding a new client
Lead the kickoff: budgets, targets (CPA/ROAS), audiences, and reporting cadence
Audit existing ad accounts, tracking setup, and creative libraries before anything goes live
Agree what good looks like in month one, three, and six
Setting up
Configure ad accounts, pixels, CAPI, and conversion tracking
Build the account structure: campaigns, ad sets, audiences, budget splits
Brief creative and feed requirements to the studio team
Running the account
Launch, monitor, and optimise daily against KPIs
Manage budget pacing and move spend where it performs
Run creative, audience, and bidding tests, then scale what works
Own the weekly and monthly client reporting and walk clients through it
Flag risks early. If a target is slipping, the client hears it from you first, with a plan
What You Need
3+ years buying paid media, hands-on, across Meta and Google (TikTok a plus)
A track record in DTC or e-commerce where you owned ROAS or CPA and can talk through specific accounts
Comfortable running client calls solo, including the difficult ones about performance
Strong on tracking and attribution: GA4, pixel, CAPI, and reading the data behind a result
Able to run several accounts at once, start to finish, and keep each one on plan
Nice to Have
Agency background running multiple clients
Feed management and Google Shopping experience
A creative testing framework you've actually used
Location: Nicaragua
The Role
You'll own paid media end to end for a set of DTC and e-commerce accounts: onboarding a new client, building their accounts from scratch, and running live campaigns against revenue targets. You're the person the client speaks to about their spend. You explain what's working, what isn't, and what you're doing about it.
This is a hands-on seat, not an oversight one. You run the accounts yourself.
What You Own
Onboarding a new client
Lead the kickoff: budgets, targets (CPA/ROAS), audiences, and reporting cadence
Audit existing ad accounts, tracking setup, and creative libraries before anything goes live
Agree what good looks like in month one, three, and six
Setting up
Configure ad accounts, pixels, CAPI, and conversion tracking
Build the account structure: campaigns, ad sets, audiences, budget splits
Brief creative and feed requirements to the studio team
Running the account
Launch, monitor, and optimise daily against KPIs
Manage budget pacing and move spend where it performs
Run creative, audience, and bidding tests, then scale what works
Own the weekly and monthly client reporting and walk clients through it
Flag risks early. If a target is slipping, the client hears it from you first, with a plan
What You Need
3+ years buying paid media, hands-on, across Meta and Google (TikTok a plus)
A track record in DTC or e-commerce where you owned ROAS or CPA and can talk through specific accounts
Comfortable running client calls solo, including the difficult ones about performance
Strong on tracking and attribution: GA4, pixel, CAPI, and reading the data behind a result
Able to run several accounts at once, start to finish, and keep each one on plan
Nice to Have
Agency background running multiple clients
Feed management and Google Shopping experience
A creative testing framework you've actually used
Location: Colombia
The Role
You'll own paid media end to end for a set of DTC and e-commerce accounts: onboarding a new client, building their accounts from scratch, and running live campaigns against revenue targets. You're the person the client speaks to about their spend. You explain what's working, what isn't, and what you're doing about it.
This is a hands-on seat, not an oversight one. You run the accounts yourself.
What You Own
Onboarding a new client
Lead the kickoff: budgets, targets (CPA/ROAS), audiences, and reporting cadence
Audit existing ad accounts, tracking setup, and creative libraries before anything goes live
Agree what good looks like in month one, three, and six
Setting up
Configure ad accounts, pixels, CAPI, and conversion tracking
Build the account structure: campaigns, ad sets, audiences, budget splits
Brief creative and feed requirements to the studio team
Running the account
Launch, monitor, and optimise daily against KPIs
Manage budget pacing and move spend where it performs
Run creative, audience, and bidding tests, then scale what works
Own the weekly and monthly client reporting and walk clients through it
Flag risks early. If a target is slipping, the client hears it from you first, with a plan
What You Need
3+ years buying paid media, hands-on, across Meta and Google (TikTok a plus)
A track record in DTC or e-commerce where you owned ROAS or CPA and can talk through specific accounts
Comfortable running client calls solo, including the difficult ones about performance
Strong on tracking and attribution: GA4, pixel, CAPI, and reading the data behind a result
Able to run several accounts at once, start to finish, and keep each one on plan
Nice to Have
Agency background running multiple clients
Feed management and Google Shopping experience
A creative testing framework you've actually used
Location: Mexico
The Role
You'll own paid media end to end for a set of DTC and e-commerce accounts: onboarding a new client, building their accounts from scratch, and running live campaigns against revenue targets. You're the person the client speaks to about their spend. You explain what's working, what isn't, and what you're doing about it.
This is a hands-on seat, not an oversight one. You run the accounts yourself.
What You Own
Onboarding a new client
Lead the kickoff: budgets, targets (CPA/ROAS), audiences, and reporting cadence
Audit existing ad accounts, tracking setup, and creative libraries before anything goes live
Agree what good looks like in month one, three, and six
Setting up
Configure ad accounts, pixels, CAPI, and conversion tracking
Build the account structure: campaigns, ad sets, audiences, budget splits
Brief creative and feed requirements to the studio team
Running the account
Launch, monitor, and optimise daily against KPIs
Manage budget pacing and move spend where it performs
Run creative, audience, and bidding tests, then scale what works
Own the weekly and monthly client reporting and walk clients through it
Flag risks early. If a target is slipping, the client hears it from you first, with a plan
What You Need
3+ years buying paid media, hands-on, across Meta and Google (TikTok a plus)
A track record in DTC or e-commerce where you owned ROAS or CPA and can talk through specific accounts
Comfortable running client calls solo, including the difficult ones about performance
Strong on tracking and attribution: GA4, pixel, CAPI, and reading the data behind a result
Able to run several accounts at once, start to finish, and keep each one on plan
Nice to Have
Agency background running multiple clients
Feed management and Google Shopping experience
A creative testing framework you've actually used
Pay Rate: $3,000-3,500 USD
Location: Peru
The Role
You'll own paid media end to end for a set of DTC and e-commerce accounts: onboarding a new client, building their accounts from scratch, and running live campaigns against revenue targets. You're the person the client speaks to about their spend. You explain what's working, what isn't, and what you're doing about it.
This is a hands-on seat, not an oversight one. You run the accounts yourself.
What You Own
Onboarding a new client
Lead the kickoff: budgets, targets (CPA/ROAS), audiences, and reporting cadence
Audit existing ad accounts, tracking setup, and creative libraries before anything goes live
Agree what good looks like in month one, three, and six
Setting up
Configure ad accounts, pixels, CAPI, and conversion tracking
Build the account structure: campaigns, ad sets, audiences, budget splits
Brief creative and feed requirements to the studio team
Running the account
Launch, monitor, and optimise daily against KPIs
Manage budget pacing and move spend where it performs
Run creative, audience, and bidding tests, then scale what works
Own the weekly and monthly client reporting and walk clients through it
Flag risks early. If a target is slipping, the client hears it from you first, with a plan
What You Need
3+ years buying paid media, hands-on, across Meta and Google (TikTok a plus)
A track record in DTC or e-commerce where you owned ROAS or CPA and can talk through specific accounts
Comfortable running client calls solo, including the difficult ones about performance
Strong on tracking and attribution: GA4, pixel, CAPI, and reading the data behind a result
Able to run several accounts at once, start to finish, and keep each one on plan
Nice to Have
Agency background running multiple clients
Feed management and Google Shopping experience
A creative testing framework you've actually used
Location: Annapolis Junction, MD, United States
Job Title
Mid‑Level Systems Integration Engineer (Linux, Unix, C)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients.
Locations
Annapolis Junction, MD
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Mid‑Level Systems Integration Engineer to support enterprise computer systems and network operations. The engineer will manage and analyze system and network environments, translate user needs into technical solutions, support system migrations, and evaluate technologies to enhance agency standard solutions.
Key Duties
• Manage enterprise computer systems and networks by analyzing technical issues and implementing corrective actions
• Monitor and interpret visual outputs indicating operational status of systems and network infrastructure
• Translate user requests into technical diagnoses and implement solutions to meet operational needs
• Develop and support migration strategies to transition customers to new architectures or technologies with minimal impact
• Evaluate new technologies and equipment for integration into agency standard solutions
Requirements
• Bachelor’s degree with five (5) years of relevant experience, or Master’s degree with three (3) years, or Associate’s degree with seven (7) years, or high school diploma/GED with nine (9) years of relevant experience
• Degree in Network Engineering, Systems Engineering, Information Technology, or related field
• Strong experience with Linux systems
• Experience in systems administration, network administration, application administration, or IT support
• Experience supporting hardware installation such as servers or network infrastructure
• Experience configuring storage solutions such as network‑attached storage
• Experience implementing security best practices including PKI certificate generation, deployment, and maintenance
• Knowledge of Unix shell scripting languages such as Bash, Bourne, or C
• Must possess an IAT‑I certification (e.g., Security+ CE)
• Relevant experience must include computer or information systems design or development, programming, information or cyber security, network security, vulnerability analysis, computer forensics, information assurance, or systems engineering
• Experience in network or system administration
• Active TS/SCI with Polygraph
Compensation
• Salary range: $110,000 – $130,000
• Benefits
Location: Edinburgh, IN, United States
Senior Systems Engineer
About SITE 525
SITE 525 is at the forefront of delivering cutting-edge training solutions for information maneuver specialists. Our mission is to empower the warfighter with realistic, high-fidelity training environments that simulate the challenges of modern information warfare.
SITE 525 is looking for a Senior Systems Engineer to join our team support the Cybertropolis Technology Environment Platform (CTEP). The CTEP provides a one-of-a-kind platform for DoD and Joint, Interagency, Intergovernmental, and Multinational (JIIM) partners to conduct training or Research, Development, Testing & Experimentation (RDT&E) in a wide variety of emerging technology areas, but primarily related to cyberspace and cyber-electromagnetic (CEMA) operations. This position may require the employee to travel within the CONUS and to keep a flexible 40-hour week.
This role sits at Camp Atterbury in Indiana and is contingent upon award.
Responsibilities:
Manage, maintain, troubleshoot, and restore hardware, operating systems, applications, and software including updates, security patches, and backups.
Engineer, build, and configure computer networks including routing, switching, firewalls, DNS, Active Directory, VPNs, VLANs, SANs utilizing bare metal systems as well as virtualized systems (VMware).
Collaborates with others to develop the best way to tackle complex technological infrastructure, security, or development problems.
Participates in architecture and software development activities.
Tier 2 engineering and administration support for customer events, as required.
Working in ambiguous environment and collaborating across multiple areas.
Required Qualifications:
Windows and Linux enterprise systems engineering and administration experience.
Experience working with a wide variety of technology including but not limited to: Cellular systems, camera systems, Industrial Control Systems, Internet of Things (IoT) devices, building management systems, and radio frequency (RF) communications devices.
Meet IAT Level 2 requirements of DoD 8570.1M by holding one of the following:
CCNA Security
CySA+ **
GICSP
GSEC
Security+ CE
CND or
SSCP.
Bachelor’s degree in a technical discipline or equivalent experience in network operations
Hold or be able to acquire an interim Top Secret clearance within 30 days of hire.
Maintain active Top Secret/SCI Security Clearance.
Preferred Qualifications:
Operational experience in Cyberspace Operations and/or Information Warfare
Cellular and Industrial Control Systems engineering and administration experience.
Experience with containers and container orchestration services, automation, provisioning, and imaging, with products such as Ansible, Terraform, Kubernetes, Chef, FOG Projects, etc.
Exercise design, test and evaluation, modeling, and simulations, as well as research and development familiarity.
Computer Skills:
Working knowledge of Microsoft Office (Word, Excel, and PowerPoint).
Cloud, physical, and virtual network engineering experience required.
Experience with hypervisors such as VMware, CypherPath, KVM, etc.
Benefits eligibility may vary based on project site or contract but typical benefits are listed below.
Location: Fort Bragg, NC, United States
Job Title
Network Administrator
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Network Administrator to support the operation, maintenance, and security of DoD network environments. The selected candidate will support network administration activities, configure and maintain network infrastructure, and assist with network security and troubleshooting requirements in support of mission operations.
Key Duties
• Support network administration activities.
• Configure and maintain network devices, including routers, switches, and firewalls.
• Support VPN administration and maintenance.
• Perform network troubleshooting and diagnostics.
• Support network security practices and technologies.
• Utilize network systems management principles and tools.
Requirements
• Secret clearance.
• Associate degree in a related technical discipline or equivalent military training (e.g., 25B/H/N).
• Current certification that meets the requirements for DCWF Network Operations Specialist (441) at the Intermediate proficiency level.
• Acceptable certifications include Security+, CCNA, or Network+.
• Demonstrated knowledge of computer networking concepts and protocols.
• Demonstrated knowledge of cyber threats and vulnerabilities.
• Demonstrated knowledge of network security principles and architecture.
• Demonstrated knowledge of network systems management principles and tools.
• Demonstrated knowledge of network troubleshooting and diagnostics.
• Demonstrated knowledge of configuration and maintenance of network devices (routers, switches, firewalls).
• Demonstrated knowledge of network security practices and technologies (VPNs, firewalls, intrusion detection systems).
• Three years' experience in a senior technical role on a DoD network.
• Extensive hands-on experience configuring and managing Cisco network infrastructure (switches, routers, firewalls) and VPNs.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Fort Bragg, NC, United States
Job Title
PC Technician
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a PC Technician to support enterprise IT operations and end-user support requirements. The selected candidate will assist with system maintenance, workstation configuration, troubleshooting, and IT support activities while supporting Army and Joint Mission Command system requirements.
Key Duties
• Provide IT support in an Enterprise environment.
• Troubleshoot system hardware and software.
• Configure and validate network workstations.
• Document and query reported incidents.
• Support IT system operation, maintenance, and security.
• Support Army and/or Joint Mission Command system interoperability requirements.
Requirements
• Secret clearance.
• Associate degree in an IT related field or four years’ professional experience.
• Current certification that meets the requirements for the DCWF Client Systems Technician (411) at the Basic proficiency level.
• Demonstrated knowledge of computer networking concepts and protocols.
• Demonstrated knowledge of cyber threats and vulnerabilities.
• Demonstrated knowledge of basic physical computer components and IT architecture.
• Demonstrated knowledge of IT system operation, maintenance, and security.
• Demonstrated knowledge of troubleshooting system hardware and software.
• Demonstrated knowledge of configuring and validating network workstations.
• Demonstrated knowledge of documenting and querying reported incidents.
• Knowledge of interoperability of Army and/or Joint Mission Command systems.
• Experience providing IT support in an Enterprise environment.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Muscatatuck, IN, United States
Job Title
Computer Systems Administrator I
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Computer Systems Administrator I to support the administration, operation, and maintenance of enterprise computing environments. The selected candidate will provide technical support for Windows and Linux systems, assist with network and infrastructure operations, and support virtualized and cloud-based environments. This role requires experience administering computer systems, monitoring infrastructure performance, and maintaining secure and reliable computing environments in support of mission requirements.
Key Duties
• Administer and maintain Windows enterprise and Linux server operating systems.
• Support the operation and maintenance of computer systems and network infrastructure.
• Monitor system and infrastructure performance to ensure availability and reliability.
• Support cloud, physical, and virtual network environments.
• Configure, manage, and troubleshoot virtualized platforms and services.
• Maintain system documentation and administrative records.
• Assist with system updates, patches, and configuration management activities.
• Support implementation and maintenance of security controls and system hardening measures.
• Troubleshoot hardware, software, and network-related issues.
• Coordinate with technical teams to support operational and project requirements.
Requirements
• Bachelor's degree or equivalent experience.
• Active Secret security clearance required.
• Minimum of two (2) years of experience working with computer systems.
• Demonstrated experience with Windows enterprise and Linux server operating systems engineering and administration.
• Demonstrated experience with cloud, physical, and virtual network architecture, engineering, and infrastructure monitoring.
• Expertise with hypervisors such as VMware, KVM, and Xen.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Muscatatuck, IN, United States
Job Title
Computer Systems Analyst OT I (Computer Systems Analyst)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Computer Systems Analyst OT I to support Operational Technology (OT) environments and associated networked systems. The selected candidate will assist with the analysis, administration, and maintenance of systems supporting training and operational requirements. This role requires experience working with OT systems, networking technologies, and Windows and Linux operating environments. The ideal candidate will support a variety of technologies and devices commonly found within modern operational and industrial environments, including ICS/SCADA, IoT, RF, and integrated sensor systems.
Key Duties
• Support the operation and maintenance of Operational Technology (OT) systems and networks.
• Analyze and troubleshoot system and network performance issues.
• Assist with administration of Windows enterprise and Linux server operating systems.
• Support integration and operation of ICS/SCADA, IoT, RF, and camera systems.
• Monitor system performance and assist with infrastructure maintenance activities.
• Support configuration and documentation of operational technology environments.
• Assist with system upgrades, maintenance, and troubleshooting efforts.
• Coordinate with technical teams to support mission, training, and operational objectives.
• Maintain technical documentation and system records.
• Support secure and reliable operation of OT and networked systems.
Requirements
• Associate degree or equivalent experience.
• Active Secret security clearance required.
• Minimum of one (1) year of experience working with computer systems, Operational Technology, and networking.
• Demonstrated experience with Windows enterprise and Linux server operating systems engineering and administration.
• Demonstrated experience with a wide variety of technologies including camera systems, ICS/SCADA, IoT, and RF devices.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Muscatatuck, IN, United States
Job Title
Computer Systems Engineer I (Computer Network Architect)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Computer Systems Engineer I (Computer Network Architect) to support the design, implementation, operation, and maintenance of complex cyber range and test bed environments. The selected candidate will be responsible for architecting and configuring physical, virtual, and cloud-based network infrastructures that support training, testing, and operational requirements. This role requires experience with network engineering, systems administration, virtualization technologies, automation tools, and infrastructure orchestration. The ideal candidate will possess a strong understanding of enterprise Windows and Linux environments, cyber infrastructure, and emerging technologies including ICS/SCADA, IoT, RF, and integrated sensor systems.
Key Duties
• Design, configure, and maintain cyber range and computer test bed environments.
• Architect and support physical, virtual, and cloud-based network infrastructures.
• Configure and manage routing, switching, firewalls, DNS, Active Directory, VPNs, VLANs, and SAN technologies.
• Deploy and maintain bare metal and virtualized systems in support of mission requirements.
• Develop and implement automation, provisioning, imaging, orchestration, and configuration management solutions.
• Utilize tools such as Ansible, Chef, FOG, Python, and Bash to streamline system administration and deployment activities.
• Engineer and administer VMware, KVM, Xen, and other virtualization platforms.
• Administer and maintain Windows enterprise and Linux server operating systems.
• Monitor infrastructure performance and support network and systems troubleshooting activities.
• Identify and address network vulnerabilities, attack vectors, and mitigation strategies.
• Support integration and operation of technologies including camera systems, ICS/SCADA environments, IoT devices, and RF systems.
• Collaborate with stakeholders to support cyber training, testing, and operational objectives.
Requirements
• Bachelor's degree or equivalent experience.
• Must meet DoDM 8140.03 IAT II requirements.
• Active Secret security clearance required.
• Minimum of three (3) years of experience in the configuration and operation of cyber range or computer test bed environments.
• Demonstrated experience designing and configuring computer networks, including routing, switching, firewalls, DNS, Active Directory, VPNs, VLANs, and SANs utilizing bare metal and virtualized systems.
• Demonstrated experience with automation, provisioning, imaging, orchestration, and configuration management using Ansible, Chef, FOG, Python, and Bash scripting.
• Cloud, physical, and virtual network architecture, engineering, and infrastructure monitoring experience.
• Experience with hypervisors such as VMware, KVM, and Xen.
• Demonstrated experience with Windows enterprise and Linux server/operating systems engineering and administration.
• Knowledge of network vulnerabilities, attack vectors, and mitigation techniques.
• Demonstrated experience working with technologies including camera systems, ICS/SCADA, IoT, and RF devices.
Compensation
• Competitive Hourly Pay
• Benefits
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