Location: New York, New York, USA
Our Story:
At thinkcell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams.
Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you!
What you will do:
Are you a driven, entrepreneurial sales professional ready to make a global impact? We’re looking for a high-energy Account Manager to lead our go to market efforts across a portfolio of high-potential accounts in the North America region.
In this role, you will manage and grow a book of existing customers with a focus on driving adoption, expanding licenses, and ensuring customers unlock the full value of thinkcell. You will own the full sales cycle from opportunity identification to close and work cross functionally to deliver an exceptional customer experience.
If you thrive on building strong relationships, uncovering growth opportunities, and driving impact across a broad customer base, this is your opportunity to lead from the front.
Key Responsibilities:
Own a portfolio of customers by managing and growing key accounts while identifying and executing expansion opportunities.
Prospecting into new teams and divisions within existing accounts, leveraging account mapping and data-driven sales strategies.
Manage the full sales cycle from lead generation to deal closure, including qualification, value positioning, live product demonstrations, negotiation, and contract execution.
Manage data-driven account forensics to identify areas for expansion and churn prevention.
Engage directly with end-users, procurement, and decision-makers to drive adoption and long-term value.
Develop and execute strategic account plans tailored to each customer’s structure, needs, and buying patterns.
Own pipeline generation, inbound requests, and trial conversions by refining outreach strategies, adjusting messaging, and executing sales plays.
Work cross-functionally with leadership, customer enablement, and solution consulting to drive training and adoption within key accounts.
Monitor account health and proactively mitigate churn risk through ongoing engagement, renewal strategies, and expansion planning.
Your profile
3-5+ years of experience in high growth or start-up SaaS sales, environment.
Proven track record of managing enterprise or mid-market accounts.
Strong ability to navigate complex customer organizations, multi-thread deals, and working with C-suite executives.
Highly self-sufficient and proactive, capable of operating in an entrepreneurial and fast-moving sales environment.
Experience in working with common GTM tools (e.g. Salesforce.com, Outreach.io, Gong, LinkedIn SalesNav).
Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships.
Appreciation of our product – willingness to understand thinkcell’s product is a must (don’t worry, it’s very intuitive), experience with thinkcell a plus.
Bachelors degree, preferably in business or a related field.
Proficiency in Microsoft Office.
Based in NYC region, with the ability to work on-site in at least 3 days per week
Ability to travel to Berlin, Germany and Denver, CO x times a year.
Full work authorization, there is no visa sponsorship available for this role.
Why is thinkcell the right place for you?
At thinkcell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation.
Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity.
Our Values
At thinkcell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking:
We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.
Ownership:
We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.
Customer First:
We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.
Unified Team:
We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.
Strive for Excellence:
We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At thinkcell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact. Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: thinkcell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate an OTE of $130K–$150K per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
At thinkcell, we value diversity. thinkcell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
Location: United States
Workplace: Remote
We are looking for a Director of Americas Field Operations to own regional strategy and execution for the Americas. You will lead regional planning for the Americas, run the operating cadence with sales and marketing leadership, deploy territory and quota in-region, and own the analysis that tells the region where it stands and what to do about it. When the field hits friction in how we plan, sell, or get paid, you are the person who owns fixing it.
Scope covers the full Americas: North America and Latin America, across our strategic, enterprise, commercial, and public sector businesses. Reporting to the VP, Revenue Operations, you will partner daily with the Americas sales leaders, and closely with the central planning, commercial, systems, data, and enablement teams.
This is a hands-on role. You will inherit a small team and do a great deal of the work yourself, adding capacity selectively as the region grows.
WHAT YOU'LL BE DOING
- Lead annual and last-mile planning for the Americas end-to-end: define geo structure, headcount, territory design and quota allocation, while driving in-region deployment including account assignment, coverage checks, ramp tracking, and mid-year adjustments to ensure the plan lands effectively on the ground.
- Own the Americas operating cadence: forecast roll-ups and calls, pipeline and deal reviews, MBRs and QBRs. Set the standard for what a defensible commit looks like and hold the region to it.
- Partner with Americas sales and marketing leadership on execution to the number across the full funnel: demand and pipeline generation, progression and conversion, close, and expansion. Know where the region stands at every stage, where it is short, and what has to change to land the quarter.
- Own regional performance management and analytics: attainment by team and rep, productivity and pipeline generation, conversion and slippage, and the diagnosis of what is actually driving each. Work with the data and analytics team on the reporting and signal behind it.
- Be the operational owner for the Americas business. When something is broken, stuck, or unclear, whether it is a deal, a comp question, a systems gap, or a number nobody can explain, you own getting it resolved and you stay on it until it is. You pull in the central teams as needed, and the outcome stays yours.
- Carry field signal back to the center. Translate what reps and managers experience into structured input the central teams can build against, and advocate for the region when the case is sound.
- Drive adoption of the GTM system in-region: CRM hygiene, methodology and stage discipline, and the tooling the field is expected to run on. Partner with Enablement so process change actually sticks..
WHAT YOU BRING ALONG
- 10+ years in sales operations, field operations, revenue operations, sales strategy, or GTM finance, including time supporting a multi-segment field organization at scale. Team leadership experience is preferred, and a genuine willingness to be hands-on is required.
- Deep pipeline and forecast discipline. You have stood alongside sales leadership on delivering a regional number, you know the difference between a forecast process and a forecast meeting, and you can point to what you changed to close a gap.
- Fluency with the deployment toolkit: territory design, quota allocation, coverage and capacity modeling, and ramp assumptions. Ability to pressure-test it and defend planning assumptions and how it lands on a specific team.
- Owner-operator mindset. You treat regional operations as a system you own end-to-end: you build it, you run it, you fix it when it breaks, and you measure it by what it produces, not by activity.
- Credible partner and challenger to field leadership. You bring data, a point of view, and the willingness to disagree well. You earn trust by being right, not by being agreeable.
- Comfortable operating in a federated model. You are accountable to the company and embedded with the region, and you hold both well: close enough to the field to have the real picture, and independent enough to say what it shows.
- Strong analytical skills. SQL fluency required. Hands-on familiarity with ClickHouse, Hex, or a comparable modern analytics stack expected, along with comfort building your own analysis rather than filing a request for it.
- Strong working knowledge of Salesforce, and enough systems depth to design a process change and specify what needs to be built, not just describe the problem.
- Exposure to consumption-based or usage-based business models is strongly preferred. You understand that in a consumption business the sale is the beginning of the revenue, not the end of it.
- Experience across more than one Americas motion: strategic, enterprise and commercial, Latin America, or public sector. Familiarity with public sector procurement and partner-led transaction paths is valuable.
- Excellent written and verbal communication. Comfortable presenting to executives and running a room full of sales leaders.
- Bachelor's degree in a quantitative field; advanced degree or equivalent experience preferred.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States; Canada
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
As the Senior Director of Solutions Architecture for the Americas at Cohere, you will own the US and Canada commercial Solutions Architecture function. You will lead the team that turns enterprise interest in agentic AI into deployed, production systems, and you will be accountable for the technical win in the most competitive AI market in the world. The United States and Canada are our largest commercial opportunity, and this seat owns how we win them.
You will take an established, distributed team of strong technical people and raise what it can do — setting the bar and establishing the operating rhythm that lets a team of generalists run consistent, industry-fluent plays at enterprise scale. You will set direction for the function, sit on the Solution Architecture leadership team alongside the regional leaders for EMEA and Asia Pacific, and contribute to company-wide decisions with your peers across Sales, Product and Engineering.
IN THIS ROLE, YOU WILL:
- Lead and Scale the Organization: Build, coach and develop a high-performing Solutions Architecture organization across the US and Canada, and grow the senior technical talent within it.
- Own the Technical Win: Be personally accountable for the technical outcome of the region’s most strategic pursuits, and be in the room for the ones that decide the year.
- Own the US Market: Lead how Cohere positions, proves and sells into US enterprises — our largest commercial opportunity, and the market this seat is measured on.
- Extend Our Reach: Grow the share of the region’s pipeline the team is technically leading, and make sure we are engaged early on the opportunities that matter most.
- Own the Number with Sales: Partner with regional Sales leadership as a co-owner of the region’s number, not as a support function to it.
- Set Direction for the Function: Define the vision, strategy and operating model for Americas Solutions Architecture, and hold your leaders accountable for delivery and execution against it.
- Build Repeatable Solution Practices: Establish scalable solution-selling methodologies, industry playbooks, executive narratives, business cases and technical delivery frameworks that improve consistency and win rates.
- Architect Enterprise AI Solutions: Guide customers in designing secure, scalable, production-ready agentic AI solutions across cloud, hybrid, VPC and on-premises environments.
- Shape Product Direction: Partner closely with Product and Engineering to translate customer feedback and market needs into platform improvements and roadmap priorities.
- Attract Talent to Cohere: Bring senior technical field talent with you and continue to attract it. Building the bench is part of the job, not a consequence of it.
KEY RESPONSIBILITIES:
- Lead and develop the Americas commercial Solutions Architecture team through coaching, hiring, performance management and career development.
- Partner with regional Sales leadership to pursue and close strategic enterprise opportunities across financial services, healthcare, energy, technology and other key verticals.
- Own the region’s technical coverage model, and ensure the team is engaged early and consistently on the opportunities that matter most.
- Lead executive workshops, discovery sessions, solution presentations and technical deep dives with C-suite and senior customer stakeholders.
- Develop business cases, solution architectures, implementation roadmaps and technical proposals that align customer objectives with Cohere’s platform.
- Guide customers through the deployment of enterprise AI solutions, ensuring scalability, security, governance and operational readiness.
- Create repeatable solution assets, industry playbooks and best practices that enable the team to consistently deliver high-quality customer engagements.
- Collaborate cross-functionally with Product, Engineering, Sales and Customer Success to ensure alignment between customer needs and platform evolution, and contribute to decisions that reach beyond your own function.
- Serve as the voice of the field by capturing customer feedback and competitive insights that influence product strategy.
- Own and report on the region’s operational and commercial metrics, including technical win rates, pipeline health, coverage and team performance.
WHAT WE’RE LOOKING FOR:
- Leadership Experience: 15+ years in Solutions Architecture, Solutions Engineering, Technical Consulting or Enterprise Architecture, including 7+ years leading customer-facing technical teams, and a record of developing people into senior and leadership roles.
- People Leadership: A proven record of hiring, coaching and developing high-performing Solutions Architecture or Solutions Engineering teams, and of building or transforming an organization rather than inheriting a healthy one.
- Executive Presence: You command a room. You are credible in front of a CEO and their business leaders, the people who own the problem and the budget, and equally credible in front of a Chief Information Officer, a Chief AI Officer or a Chief Information Security Officer. You can move between the business case and the architecture without losing either audience.
- Hands-On Technical Credibility: You are technical enough to be believed by a strong engineering bench. You work with models and agents yourself, you can pressure-test your team’s architecture, and you can be the most useful person in a design conversation when it matters. This is a player-coach seat, not an overlay.
- Commercial Acumen: A demonstrated ability to partner with enterprise Sales leadership, influence strategic deals, and articulate business value to executive stakeholders. You have carried a number and can point to deals you personally moved.
- Consulting Mindset: Experience leading complex enterprise solution engagements, developing business cases, implementation plans and executive-ready recommendations.
- Technical Expertise: A strong understanding of modern AI architectures, including large language models, agentic systems, retrieval, enterprise integrations, cloud platforms, hybrid and on-premises deployments, security and governance.
- Enterprise Experience: Experience designing and delivering enterprise technology solutions in complex, regulated or large-scale environments.
- Cross-Functional Influence: A record of contributing to decisions beyond your own function, and of working effectively with Product and Engineering leadership.
PREFERRED QUALIFICATIONS:
- Experience building or turning around a regional technical field organization, and evidence of what changed as a result.
- Background in enterprise AI, cloud, or data platform companies, or applied AI consulting organizations.
- Experience supporting customers in regulated industries such as financial services, healthcare, energy, or the public sector.
- Experience building repeatable solution-selling methodologies and helping generalist technical teams operate at a consistently high level.
- A network of senior technical field talent you can attract to Cohere.
- Experience operating in high-growth environments where speed, ownership and cross-functional collaboration are critical.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States; Canada
Workplace: Remote
As a Senior Software Engineer at Coder, you’ll build and evolve the systems behind our agentic development experience. You’ll work across the agent harness, integrations, and workflows that connect agents with real development environments.
You’ll stay hands-on, solve complex technical problems, and work closely with Product, Design, and other engineers to ship reliable agentic experiences.
What you’ll do here
- Design and build production systems in Go, with work across React and TypeScript where needed.
- Improve agent execution, tool use, context management, streaming, and long-running workflows.
- Extend our provider-agnostic architecture as models and capabilities change.
- Build reliable integrations between agents, workspaces, tools, and developer infrastructure.
- Own projects from implementation through rollout and iteration.
- Contribute to design reviews, code reviews, and technical discussions.
- Partner with Product and Design to turn agent capabilities into useful developer experiences.
- Improve the reliability, performance, and operability of agentic systems.
What we’re looking for
- Strong experience building and operating production software systems.
- Hands-on experience with Go.
- Experience with React and TypeScript.
- Experience building systems around LLMs or agentic workflows.
- Familiarity with model APIs, tool calling, context management, or agent loops.
- Good understanding of distributed systems and production reliability.
- Working knowledge of AWS.
- Strong problem-solving skills and comfort working through technical ambiguity.
- Someone who contributes beyond their own code through reviews, collaboration, and knowledge sharing.
Bonus tacos if you have
- Experience building coding agents, developer tools, or cloud development environments.
- Experience with MCP, agent tools, or multi-agent systems.
- Experience with remote execution, sandboxing, or isolated compute.
- Experience building integrations across multiple model providers.
- Experience with AWS, Kubernetes, Docker, or Linux.
- Open-source contributions or experience working directly with customers.
Our tech stack
- Backend: Go, Postgres
- Frontend: TypeScript, React
- Infrastructure: AWS, Kubernetes
- Observability: Prometheus, Grafana
- CI/CD: GitHub Actions
Coder’s agentic architecture is provider-agnostic. The foundation is built; this role helps extend it, improve it, and ship the next set of agentic capabilities.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Infrastructure organization builds and operates the compute that trains and serves our frontier models. Behind every cluster is a physical supply chain: servers, accelerators, networking equipment, spares, and tooling that have to be received, inspected, secured, tracked, and delivered to the right site at the right time. The Warehousing and Logistics team owns that flow, and this role runs its day-to-day operations in the US.
As Warehouse and Logistics Manager, you'll report to our Global Warehousing and Logistics Lead and own the operational management of all direct and third party logistics providers) of inbound receiving, storage, inventory control, kitting, and outbound shipments to our data center sites and partners. You'll manage the relationships and performance of our third-party warehouses, carriers, and freight forwarders, and you'll be the person on the ground when a shipment is late, a pallet arrives damaged, or a site needs a critical spare tomorrow morning.
This is a hands-on operational role on a small team, so you'll move between running the daily floor rhythm and building the processes, controls, and metrics that let us scale as our hardware footprint grows. You should be comfortable making decisions with incomplete information, communicating clearly with engineers and vendors alike, and holding a high bar for accuracy and chain of custody on high-value, security-sensitive equipment.
Key responsibilities
Oversee the day-to-day warehouse operations across locations in North America, including receiving, inspection, put-away, storage, cycle counting, kitting, and outbound fulfillment to data center sites for the Anthropic owned warehouse and those run by Anthropic’s partners/ third party logistics providers
Own inventory accuracy and asset tracking for all infrastructure hardware, compute, MEP, spares, and consumables, maintaining clear chain of custody from dock to rack
Plan and execute domestic freight and coordinate international shipments, selecting carriers, managing schedules, and resolving exceptions such as delays, damage, and shortages
Manage third-party logistics providers, carriers, and freight forwarders, including onboarding, service-level tracking, performance reviews, and cost management
Coordinate closely with data center operations, hardware engineering, procurement, and security teams to align delivery schedules with deployment timelines and site readiness
Operate reverse logistics for returns, RMAs, and end-of-life equipment, including secure handling and disposition of storage devices in partnership with security and compliance
Build and document standard operating procedures, checklists, and controls for warehouse and shipping activities, and train warehouse staff and vendors on them
Maintain compliance with safety, hazardous materials, export control, and customs requirements for the equipment we handle
Define and report on operational metrics such as receiving cycle time, inventory accuracy, on-time delivery, and freight cost, and use them to drive continuous improvement
Support capacity planning for warehouse space, staffing, and equipment as our hardware volumes and site count grow
Minimum qualifications
Experience managing warehouse or logistics operations for physical goods, including receiving, inventory control, and outbound shipping
Hands-on experience with a warehouse management or inventory management system, and comfort working in spreadsheets to analyze inventory and shipment data
Experience managing third-party logistics providers or carriers, including negotiating service levels and holding vendors accountable to them
Working knowledge of domestic freight (LTL, FTL, and parcel) and the documentation that goes with it
Familiarity with safety and regulatory requirements for shipping and storing IT or electronic equipment, such as hazardous materials rules for lithium batteries
Strong written and verbal communication skills, with the ability to coordinate across technical and non-technical teams and external partners
Demonstrated ability to build processes from scratch and keep operations running reliably as volume and complexity increase
Ability to travel to warehouse and data center sites in the US as needed
Preferred qualifications
Experience handling data center or enterprise IT hardware, including servers, GPUs or other accelerators, and networking equipment
Experience with international freight forwarding, customs brokerage, and export control requirements such as EAR
Experience with secure chain-of-custody programs, asset tagging, and data-bearing device sanitization or destruction
Experience directly managing warehouse staff or contract labor
Familiarity with ERP or procurement systems and how inventory data flows between them and warehouse systems
Experience with lean, Six Sigma, or similar continuous improvement methods
Forklift certification or experience overseeing material handling equipment operations
Experience supporting rapid infrastructure buildouts, whether in cloud, telecom, or another hardware-intensive industry
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York; San Francisco
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Customer Success Manager (CSM) at Mistral, you will be responsible for managing a portfolio of enterprise customers, ensuring they achieve their goals using Mistral’s solutions. You will serve as the primary point of contact for customers, driving adoption, satisfaction, and long-term success.
This role is ideal for those who excel in customer-facing environments, enjoy solving complex challenges, and are passionate about turning customer success into business impact.
WHAT YOU WILL DO
CUSTOMER SUCCESS OWNERSHIP
- Manage a portfolio of enterprise customers, ensuring they maximize the value of Mistral’s AI solutions.
- Build strong, trusted relationships with key stakeholders, understanding their business objectives and tailoring solutions to meet their needs.
- Lead customer onboarding, adoption, and ongoing engagement to drive product usage and satisfaction.
- Monitor customer health metrics, identify risks, and proactively address challenges to prevent churn.
- Collaborate with Sales to identify upsell and cross-sell opportunities based on customer needs and usage patterns.
- Partner with Product and Engineering teams to gather customer feedback and influence the product roadmap.
- Develop and deliver customer training, enablement programs, and best practices to drive adoption.
- Conduct regular business reviews (QBRs) to align on goals, challenges, and success metrics.
STRATEGIC CUSTOMER GUIDANCE
- Serve as a trusted advisor to customers, guiding them on how to leverage Mistral’s AI solutions to achieve their business outcomes.
- Work closely with Support and Product teams to ensure seamless customer experiences, from deployment to production.
- Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes.
- Advocate for customer needs internally, ensuring their voice is heard in product and strategic discussions.
CROSS-FUNCTIONAL COLLABORATION
- Share customer insights with Product, Sales, and Engineering teams to inform product improvements and strategic initiatives.
- Clear obstacles for customers during deployment and adoption phases, accelerating time-to-value.
- Support renewal processes, including contract negotiations, expansion discussions, and coordination with internal teams.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Account Management, or Solutions Consulting, ideally in a technical or SaaS environment.
- Proven ability to manage enterprise customer relationships, with a focus on driving adoption, satisfaction, and retention.
- Experience working with technical products, with the ability to engage confidently with Data, IT, and Engineering teams.
- Strong communication and presentation skills, including the ability to tailor messaging for technical and executive audiences.
- Business acumen: Ability to identify upsell and expansion opportunities while ensuring customer success.
- Technical aptitude: Familiarity with AI/ML concepts is a plus; ability to understand and discuss technical requirements is essential.
- Hands-on, customer-centric, collaborative, and organized, with a passion for solving complex challenges.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Denver, Colorado, USA
Our Story:
At thinkcell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams.
Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you!
What you will do:
Are you a driven, entrepreneurial sales professional ready to make a global impact? We’re looking for a high-energy Account Manager to lead our go to market efforts across a portfolio of high-potential accounts in the North America region.
In this role, you will manage and grow a book of existing customers with a focus on driving adoption, expanding licenses, and ensuring customers unlock the full value of thinkcell. You will own the full sales cycle from opportunity identification to close and work cross functionally to deliver an exceptional customer experience.
If you thrive on building strong relationships, uncovering growth opportunities, and driving impact across a broad customer base, this is your opportunity to lead from the front.
Key Responsibilities:
Own a portfolio of customers by managing and growing key accounts while identifying and executing expansion opportunities.
Prospecting into new teams and divisions within existing accounts, leveraging account mapping and data-driven sales strategies.
Manage the full sales cycle from lead generation to deal closure, including qualification, value positioning, live product demonstrations, negotiation, and contract execution.
Manage data-driven account forensics to identify areas for expansion and churn prevention.
Engage directly with end-users, procurement, and decision-makers to drive adoption and long-term value.
Develop and execute strategic account plans tailored to each customer’s structure, needs, and buying patterns.
Own pipeline generation, inbound requests, and trial conversions by refining outreach strategies, adjusting messaging, and executing sales plays.
Work cross-functionally with leadership, customer enablement, and solution consulting to drive training and adoption within key accounts.
Monitor account health and proactively mitigate churn risk through ongoing engagement, renewal strategies, and expansion planning.
Your profile
3-5+ years of experience in high growth or start-up SaaS sales, environment.
Proven track record of managing enterprise or mid-market accounts.
Strong ability to navigate complex customer organizations, multi-thread deals, and working with C-suite executives.
Highly self-sufficient and proactive, capable of operating in an entrepreneurial and fast-moving sales environment.
Experience in working with common GTM tools (e.g. Salesforce.com, Outreach.io, Gong, LinkedIn SalesNav).
Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships.
Appreciation of our product – willingness to understand thinkcell’s product is a must (don’t worry, it’s very intuitive), experience with thinkcell a plus.
Bachelors degree, preferably in business or a related field.
Proficiency in Microsoft Office.
Based in Denver, CO region, with the ability to work on-site in at least 3 days per week.
Ability to travel to the Berlin, Germany x times a year.
Full work authorization, there is no visa sponsorship available for this role.
Why is thinkcell the right place for you?
At thinkcell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation.
Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity.
Our Values
At thinkcell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking:
We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.
Ownership:
We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.
Customer First:
We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.
Unified Team:
We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.
Strive for Excellence:
We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At thinkcell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact. Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: thinkcell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate an OTE of $130K–$150K per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
At thinkcell, we value diversity. Thinkcell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
Location: Palo Alto; New York
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As a member of the US Talent Acquisition team focused on Sales and Go-To-Market hiring, you will be instrumental in building and scaling Mistral's US-based revenue-generating teams from the ground up. Joining early means you'll help shape both our GTM recruitment strategy and operations, partnering closely with GTM leadership across Sales, Pre-Sales/Solutions, Partnerships, Customer Success, and Revenue Operations. Your work will directly influence our commercial success by ensuring we find and engage exceptional operators who will drive Mistral's growth in the US market. In this role, you'll also foster a strong candidate experience and help establish GTM recruiting best practices as we expand across the US.
What You Will Do
GTM Stakeholder Partnership
- Partner deeply with GTM leaders — from CRO and VP Sales to Pre-Sales and Customer Success leadership — to understand hiring needs, define role specs, and identify the right commercial talent.
- Own full-cycle recruitment across all GTM functions: AEs (Enterprise, Mid-Market, SMB), SDRs, Solutions/Sales Engineers, Partner Managers, CS leaders, and RevOps
- Advise hiring managers on market mapping, leveling, comp positioning, and competitive landscape for US GTM talent
- Translate the nuances of each GTM role into compelling, accurate candidate outreach
End-to-End GTM Recruitment
- Own the full recruiting lifecycle from sourcing to close, operating with autonomy on complex, high-volume GTM roles.
- Source passive and active candidates across US GTM talent pools, particularly in AI/ML, open-source software, and enterprise infrastructure markets
- Conduct intake and calibration sessions with hiring managers to align on ideal candidate profiles and stage expectations
- Drive efficient, high-conversion pipelines and close candidates in a fiercely competitive market for senior GTM talent
Candidate Experience & Selling Mistral
- Guide candidates through the hiring process with clear communication and a compelling narrative about Mistral's mission, culture, and trajectory.
- Articulate Mistral's positioning in the AI landscape — frontier models, open-weight philosophy, and enterprise credibility — to differentiate us against better-known competitors
- Provide candidates with real insight into our GTM motion, growth plans, and the specific impact of their role
- Deliver a high-quality, respectful candidate experience at every stage, regardless of outcome
Recruiting Operations & Data-Driven Improvement
- Develop and refine GTM recruiting processes, tools, and documentation to improve outcomes and efficiency.
- Use data to diagnose pipeline issues (e.g., drop-off at specific stages, time-to-fill by role) and propose targeted solutions
- Build and maintain market maps, competitive intel, and talent pools for key US GTM segments
- Standardize GTM interview rubrics, scorecards, and debrief practices across US GTM hiring teams
Raising the Bar
- Collaborate with GTM leadership and the broader Talent team to continuously elevate our hiring standards.
- Contribute to defining and evolving our GTM talent acquisition strategy in the US as we scale from early commercial team to mature GTM org
- Partner on employer-brand and outbound sourcing initiatives that position Mistral as a destination for top GTM talent
What We're Looking For
- 6+ years of recruiting experience, including 2+ years in a startup or high-growth B2B SaaS/infrastructure company, with a focus on Sales and GTM roles
- Demonstrated ability to independently hire across the full GTM stack — from SDRs to senior AEs, Solutions Engineers, and GTM leadership
- Deep network and sourcing expertise in US GTM talent markets, particularly in AI/ML, open-source, developer tools, or enterprise software
- Track record of hiring in competitive, candidate-scarce markets where GTM candidates have multiple offers
- Experience working across multiple US markets
- Willingness to work on other roles as needs come up
- Comfort navigating ambiguity and switching between strategic planning and hands-on execution
- Strong written and verbal communication skills, with the ability to influence peers and senior GTM stakeholders without direct authority
- Organized, detail-oriented, and able to juggle shifting priorities across a high-volume hiring slate
- Professional experience with modern recruiting tools such as Ashby
- Familiarity with the AI/ML landscape and the ability to credibly discuss frontier model capabilities with technical GTM candidates
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco; New York
ABOUT OPENAI
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We build models and products that help people learn, create, and solve problems, and we work to do so safely and responsibly.
ABOUT THE TEAM
Our Community team builds direct relationships with people who use our technology, channels their insights back to product and research teams, and amplifies their stories so others can learn from them.
The Student Community team is building OpenAI Student Collective https://openai.com/student-collective/, a global program that equips students with community, resources, and support to help their peers build AI capability, confidence, and opportunity. Students are often among the first to discover new ways to learn, build, create, and organize with AI. Our job is to find those examples, support the students behind them, and help their stories travel.
ABOUT THE ROLE
We’re looking for a high-agency program operator to help run and scale OpenAI’s student community efforts across the Americas.
You will own the systems and operating rhythms that keep the program moving, coordinate execution across North America and Latin America, and help the team identify and resolve gaps as the program grows. You should be comfortable creating structure from ambiguity, managing complex details, and moving between program operations, regional coordination, and direct student support.
This person should be equally comfortable building a clean tracker, writing a weekly update, chasing down missing information, coordinating across cross-functional and external partners, or helping a Campus Lead troubleshoot a workshop on campus.
WHAT YOU’LL DO
- Run day-to-day program operations across recruitment, candidate review, onboarding, student support, activations, and end-of-cycle programming.
- Build, maintain, and improve Airtable and other source-of-truth systems for student recruitment, selection, onboarding, events, reporting, and feedback.
- Own dashboards and weekly reporting that show program progress, risks, blockers, decisions, and next steps.
- Help coordinate across Experience, Localization, Editorial, Strategy & Ops, agency partners, and cross-functional teams to close dependencies and keep work on track.
- Build operating rhythms, templates, checklists, documentation, and handoff processes that help the program scale.
- Partner with community managers to capture student needs, product feedback, program gaps, standout use cases, and emerging regional trends.
- Surface unclear ownership or missing support early and drive agreed next steps through completion.
WHAT WE’RE LOOKING FOR
- 5+ years of experience in program management, community operations, field marketing, campus programs, creator/community programs, or a related role.
- Strong systems thinker with hands-on experience building and maintaining Airtable, CRM, project management, or workflow systems.
- Excellent execution skills in ambiguous, fast-moving environments.
- Ability to manage multiple workstreams across people, timelines, tools, and deliverables.
- Strong written communication skills, especially for updates, recaps, documentation, and stakeholder reporting.
- Comfort working across internal teams, agencies, contractors, and regional partners.
- High ownership, low ego, and willingness to jump into messy problems.
- Strong interest in AI and how students are using it to learn, build, and create.
- Familiarity with Slack, Google Workspace, Airtable, Luma, and community management tools.
BONUS
- Spanish and/or Portuguese language proficiency.
- Experience with student, campus, developer, creator, or education communities.
- Experience supporting programs across the US, Canada, and/or LATAM.
- Experience working with agencies or distributed global teams.
- Experience building operational systems from scratch.
- Deep curiosity and fluency with AI tools. You should be actively using tools like ChatGPT, Codex, or creative AI tools, and paying attention to how others are using them.
IDEAL CANDIDATE
The ideal candidate is part program operator, part community builder, and part systems architect. They can bring order to ambiguity, keep a lot of moving pieces organized, and build the infrastructure that lets a small team operate like a much larger one. They are energized by students, curious about AI, and comfortable moving between strategy, operations, and execution.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Technical authority and commercial judgement create the bridge between architecture and business outcomes. As a 1Password Field Chief Technology Officer (Field CTO), you’ll help the world’s largest organizations navigate that bridge while shaping the future of enterprise identity security.
The Field CTO is the most senior customer-facing technical advisor within the 1Password Solutions Engineering organization. You’ll influence enterprise technology leaders, accelerate adoption of the 1Password platform and help define how modern organizations secure every sign-in to every application from every device, including AI agents.
You’ll partner with executive buyers, enterprise architects, developers and security practitioners to solve some of the industry’s most complex identity and access challenges. You’ll engage in our most strategic customer opportunities, represent 1Password in executive briefings, customer advisory boards, industry events and executive forums, and serve as a trusted advisor to Product, Engineering and GTM leadership. You’ll focus your efforts where executive technical leadership can materially influence customer outcomes, while transforming those experiences into repeatable technical motions that scale across the broader Solutions Engineering organization.
Beyond customer engagement, you’ll help scale the technical capabilities of the entire Solutions Engineering organization. You’ll transform customer insights into repeatable playbooks, mentor senior Solutions Engineers, influence product direction and establish technical strategies that improve how we engage enterprise customers around the world.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 12+ years of experience in enterprise technology, cybersecurity, consulting, solutions engineering, enterprise architecture or technical leadership roles.
- Demonstrated success influencing executive technology leaders within Fortune 500 organizations.
- Deep technical expertise across identity, access management, privileged access, cloud security, developer platforms, SaaS security or AI security.
- Exceptional executive communication skills with the ability to translate complex technical concepts into business outcomes.
- Demonstrated ability to simplify highly complex technical concepts into compelling narratives for executive audiences.
- Proven ability to influence enterprise architecture decisions across large, complex organizations.
- Experience supporting strategic enterprise sales opportunities and partnering closely with executive sales teams.
- Strong understanding of enterprise buying processes and modern sales methodologies such as MEDDPICC.
- Experience building technical strategies, reusable methodologies or customer engagement frameworks that scale beyond individual contributions.
- Demonstrated ability to influence product strategy through customer engagement and market insights.
- Proven ability to build trusted relationships across Product, Engineering, Sales and executive leadership while influencing without direct authority.
- Experience speaking to diverse audiences at industry conferences, executive forums and analyst events.
- Willingness to travel up to 50%.
SUCCESS IN THIS ROLE
Within your first 12 to 18 months, you will:
- Influence the successful outcome of 1Password’s most strategic customer opportunities and executive relationships.
- Build trusted partnerships with Product, Engineering and GTM leadership that shape future platform investments.
- Create repeatable technical plays, executive messaging and reference architectures adopted across the global Solutions Engineering organization.
- Elevate the technical capabilities of the field through mentorship, thought leadership and executive engagement.
- Expand 1Password’s influence across the identity security community through conference speaking, customer advisory boards and industry events.
What you can expect:
SERVE AS A TRUSTED TECHNICAL ADVISOR TO STRATEGIC CUSTOMERS
- Build relationships with CIOs, CISOs, CTOs, Chief Architects and technical decision makers across Fortune 500 organizations.
- Participate in executive briefings, architecture reviews and strategic workshops to help customers solve complex identity, access and security challenges.
- Participate in executive customer meetings where senior technical leadership is needed to build consensus, align C-level priorities with technical teams and accelerate strategic initiatives.
- Provide technical leadership throughout the sales cycle, helping account teams navigate architecture discussions, competitive evaluations and executive decision making.
- Support our most strategic opportunities by accelerating technical alignment, reducing execution risk and building customer confidence.
SHAPE THE FUTURE OF SOLUTIONS ENGINEERING
- Build repeatable technical motions, executive messaging, reference architectures and technical playbooks that scale across the global Solutions Engineering organization.
- Mentor senior Solutions Engineers and help raise the technical and consultative capabilities of the broader team.
- Partner with Sales Leadership, Solutions Engineering Leadership and Enablement to identify emerging technical trends, strategic opportunities and areas for organizational investment.
- Develop enablement programs that prepare the field for emerging technologies and evolving customer challenges.
- Serve as a technical thought leader across the organization, helping define best practices for enterprise engagement.
INFLUENCE PRODUCT STRATEGY
- Serve as the executive voice of the field by bringing customer feedback, competitive intelligence and implementation insights directly to Product and Engineering leadership.
- Partner with Product Management and Engineering to influence roadmap priorities, validate emerging capabilities and support early customer adoption programs.
- Help translate emerging market trends into actionable product and GTM strategies.
REPRESENT 1PASSWORD EXTERNALLY
- Speak at conferences, executive events, customer advisory boards, analyst briefings and industry forums.
- Develop technical thought leadership through presentations, blogs, webinars, whitepapers and executive content.
- Build credibility with customers, industry analysts, strategic partners and the broader security community while strengthening 1Password’s market position.
- Be called upon to join high-impact, in-person customer engagements where executive technical leadership can build alignment, accelerate decision-making and strengthen strategic relationships.
- Serve as the executive technical face of 1Password for our most strategic customers and partners.
- Shape how 1Password engages enterprise organizations around identity security, AI, developer security and modern access management.
- Partner directly with executive leadership across Product, Engineering, Marketing and Go-to-Market to influence company strategy.
- Help define the future of Solutions Engineering by mentoring technical leaders and building scalable customer engagement models.
- Represent 1Password on some of the industry’s biggest stages while helping organizations securely navigate the future of identity.
USA-based roles only: The annual base salary for this role is between $228,000 USD and $342,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $228,000 CAD and $342,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Technical authority and commercial judgement create the bridge between architecture and business outcomes. As a 1Password Field Chief Technology Officer (Field CTO), you’ll help the world’s largest organizations navigate that bridge while shaping the future of enterprise identity security.
The Field CTO is the most senior customer-facing technical advisor within the 1Password Solutions Engineering organization. You’ll influence enterprise technology leaders, accelerate adoption of the 1Password platform and help define how modern organizations secure every sign-in to every application from every device, including AI agents.
You’ll partner with executive buyers, enterprise architects, developers and security practitioners to solve some of the industry’s most complex identity and access challenges. You’ll engage in our most strategic customer opportunities, represent 1Password in executive briefings, customer advisory boards, industry events and executive forums, and serve as a trusted advisor to Product, Engineering and GTM leadership. You’ll focus your efforts where executive technical leadership can materially influence customer outcomes, while transforming those experiences into repeatable technical motions that scale across the broader Solutions Engineering organization.
Beyond customer engagement, you’ll help scale the technical capabilities of the entire Solutions Engineering organization. You’ll transform customer insights into repeatable playbooks, mentor senior Solutions Engineers, influence product direction and establish technical strategies that improve how we engage enterprise customers around the world.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 12+ years of experience in enterprise technology, cybersecurity, consulting, solutions engineering, enterprise architecture or technical leadership roles.
- Demonstrated success influencing executive technology leaders within Fortune 500 organizations.
- Deep technical expertise across identity, access management, privileged access, cloud security, developer platforms, SaaS security or AI security.
- Exceptional executive communication skills with the ability to translate complex technical concepts into business outcomes.
- Demonstrated ability to simplify highly complex technical concepts into compelling narratives for executive audiences.
- Proven ability to influence enterprise architecture decisions across large, complex organizations.
- Experience supporting strategic enterprise sales opportunities and partnering closely with executive sales teams.
- Strong understanding of enterprise buying processes and modern sales methodologies such as MEDDPICC.
- Experience building technical strategies, reusable methodologies or customer engagement frameworks that scale beyond individual contributions.
- Demonstrated ability to influence product strategy through customer engagement and market insights.
- Proven ability to build trusted relationships across Product, Engineering, Sales and executive leadership while influencing without direct authority.
- Experience speaking to diverse audiences at industry conferences, executive forums and analyst events.
- Willingness to travel up to 50%.
SUCCESS IN THIS ROLE
Within your first 12 to 18 months, you will:
- Influence the successful outcome of 1Password’s most strategic customer opportunities and executive relationships.
- Build trusted partnerships with Product, Engineering and GTM leadership that shape future platform investments.
- Create repeatable technical plays, executive messaging and reference architectures adopted across the global Solutions Engineering organization.
- Elevate the technical capabilities of the field through mentorship, thought leadership and executive engagement.
- Expand 1Password’s influence across the identity security community through conference speaking, customer advisory boards and industry events.
What you can expect:
SERVE AS A TRUSTED TECHNICAL ADVISOR TO STRATEGIC CUSTOMERS
- Build relationships with CIOs, CISOs, CTOs, Chief Architects and technical decision makers across Fortune 500 organizations.
- Participate in executive briefings, architecture reviews and strategic workshops to help customers solve complex identity, access and security challenges.
- Participate in executive customer meetings where senior technical leadership is needed to build consensus, align C-level priorities with technical teams and accelerate strategic initiatives.
- Provide technical leadership throughout the sales cycle, helping account teams navigate architecture discussions, competitive evaluations and executive decision making.
- Support our most strategic opportunities by accelerating technical alignment, reducing execution risk and building customer confidence.
SHAPE THE FUTURE OF SOLUTIONS ENGINEERING
- Build repeatable technical motions, executive messaging, reference architectures and technical playbooks that scale across the global Solutions Engineering organization.
- Mentor senior Solutions Engineers and help raise the technical and consultative capabilities of the broader team.
- Partner with Sales Leadership, Solutions Engineering Leadership and Enablement to identify emerging technical trends, strategic opportunities and areas for organizational investment.
- Develop enablement programs that prepare the field for emerging technologies and evolving customer challenges.
- Serve as a technical thought leader across the organization, helping define best practices for enterprise engagement.
INFLUENCE PRODUCT STRATEGY
- Serve as the executive voice of the field by bringing customer feedback, competitive intelligence and implementation insights directly to Product and Engineering leadership.
- Partner with Product Management and Engineering to influence roadmap priorities, validate emerging capabilities and support early customer adoption programs.
- Help translate emerging market trends into actionable product and GTM strategies.
REPRESENT 1PASSWORD EXTERNALLY
- Speak at conferences, executive events, customer advisory boards, analyst briefings and industry forums.
- Develop technical thought leadership through presentations, blogs, webinars, whitepapers and executive content.
- Build credibility with customers, industry analysts, strategic partners and the broader security community while strengthening 1Password’s market position.
- Be called upon to join high-impact, in-person customer engagements where executive technical leadership can build alignment, accelerate decision-making and strengthen strategic relationships.
- Serve as the executive technical face of 1Password for our most strategic customers and partners.
- Shape how 1Password engages enterprise organizations around identity security, AI, developer security and modern access management.
- Partner directly with executive leadership across Product, Engineering, Marketing and Go-to-Market to influence company strategy.
- Help define the future of Solutions Engineering by mentoring technical leaders and building scalable customer engagement models.
- Represent 1Password on some of the industry’s biggest stages while helping organizations securely navigate the future of identity.
USA-based roles only: The annual base salary for this role is between $228,000 USD and $342,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $228,000 CAD and $342,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote
Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.
Our mission is to help customers grow valuable media brands with their content. Join our diverse group of focused, hardworking professionals who are passionate about doing work that’s challenging and fun — and who strive to maintain a healthy work/life balance.
Chartbeat Inc.
is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.
As part of our OMS product portfolio,
Lineup
and
FatTail
provide media owners with an end-to-end order management solution built for ad sales teams across news, digital, streaming, B2B, OOH and other segments.
Reports to:
VP Sales
Location:
United States
About the Role
As Sales Director, North America, reporting to the VP Sales, you will own new business within an assigned North American market segment, converting assigned and self-sourced opportunities into new-logo ARR across FatTail and Lineup. Based in the United States, this is an individual contributor role focused on driving end-to-end sales execution across core enterprise accounts.
Who We’re Looking For
8+ years of enterprise software sales experience delivering consistent multi-year quota attainment in a high-ACV, long-cycle sales motion.
Deep domain knowledge of the media industry and established credibility with media software buyers.
Expertise in structured sales methodologies such as ValueSelling and MEDDPICC, alongside a rigorous commitment to forecast and pipeline accuracy.
Proven track record of revealing underlying customer business needs and manufacturing urgency where no forced customer event exists.
Commercial acumen to structure and negotiate multi-year enterprise software agreements covering SaaS licensing, implementation, and custom development components.
A collaborative, curious, and driven mindset with a proven history of running deals as team pursuits across Pre-Sales, Marketing, Product, Finance, and Professional Services.
Willingness to maintain a North American travel and industry event schedule (approximately 40% onsite travel).
Day-to-Day Responsibilities
Own and achieve the annual new business quota within your assigned North American market segment.
Generate a strong self-sourced annual pipeline above and beyond marketing-generated leads.
Own deal execution end-to-end without escalation for core ideal customer profile (ICP) opportunities.
Maintain a high win rate against sales-qualified leads and ensure accurate, real-time CRM tracking.
Assume and advance assigned pipeline opportunities without stage regression using structured methodologies like ValueSelling.
Build lasting credibility and customer references across your segment to establish local market authority.
Collaborate across internal teams to refine deal drivers, pivot sales strategies, and analyze win/loss rationale.
Compensation & Benefits
Salary range: $150,000 Base + 10% Commission (annual quota: $1.2-1.8M new business ARR)
Comprehensive Health, Dental, and Vision Insurance
401K with company match (100% of the first 3% and 50% of the next 2%)
Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
Phone and internet stipend
Wellness, learning, and coworking reimbursements
Flexible work hours
Unlimited PTO
11 paid holidays and December holiday closure
Annual In-Person Event
Diversity, Equity, and Inclusion Statement
At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem.
Equal Opportunity Employment Statement
Chartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Chartbeat's CCPA disclosure notice can be found
here
.
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sony Interactive Entertainment is seeking an experienced and collaborative Regional Security Manager to lead physical security operations across the Americas (AMER) region. Reporting to the Director, Global Security Operations, this role will oversee a team responsible for regional security programs, incident response, crisis support, and operational readiness across SIE offices, studios, and events.
The ideal candidate brings strong operational leadership, sound judgment, and the ability to build trusted partnerships across a global organization. This position plays a key role in helping create safe, secure, and resilient environments for employees, visitors, and business operations.
What You’ll Do
Regional Security Leadership
Lead and support a regional team of security professionals across the AMER region.
Partner with global security teams to help maintain consistent standards, processes, and operational practices.
Contribute to the development and execution of regional security strategies aligned with business priorities.
Use metrics and operational insights to evaluate effectiveness and identify opportunities for improvement.
Support budget planning, resource management, and vendor oversight within the security function.
Physical Security Operations
Oversee physical security programs, policies, and procedures across offices and studio locations.
Conduct risk assessments and coordinate security reviews to identify and address potential vulnerabilities.
Collaborate with internal stakeholders and external partners to strengthen site security and emergency preparedness.
Manage third-party security providers to ensure quality service delivery and alignment with organizational expectations.
Provide guidance and operational support to regional sites on security best practices and compliance.
Incident & Crisis Response
Lead or support responses to workplace security incidents and safety-related matters.
Partner closely with Workplace, Legal, HR/People, and other teams to support investigations and incident management.
Prepare clear documentation, reporting, and recommendations following incidents or security reviews.
Support emergency planning activities, tabletop exercises, and preparedness initiatives.
Coordinate response efforts during significant incidents impacting employees, facilities, or operations.
Event Security
Support security planning and operational readiness for PlayStation events, activations, and executive engagements.
Conduct event-related risk assessments and coordinate appropriate security measures.
Provide on-site leadership and incident management support during key regional events.
Collaboration & Communication
Build strong partnerships with teams across HR, IT, Workplace, Legal, and other business functions.
Communicate regularly with leadership regarding security priorities, risks, and operational updates.
Maintain relationships with industry peers, security organizations, and external partners to stay informed on emerging trends and best practices.
What We’re Looking For
8+ years of experience in physical security, corporate security operations, investigations, law enforcement, military, intelligence, or a related field.
Demonstrated experience managing security initiatives across multiple locations or regions.
Strong leadership and people management skills, including coaching and team development.
Ability to assess complex situations, make informed decisions, and communicate effectively during incidents.
Excellent collaboration and stakeholder management skills across diverse teams and functions.
Experience managing vendors, contractors, or third-party security providers.
Familiarity with crisis management, emergency response, and event security operations.
Flexibility to support occasional evening/weekend work and regional travel as needed.
Preferred Qualifications
Experience in technology, gaming, entertainment, or other fast-paced global organizations.
Industry certifications such as CPP (Certified Protection Professional) or similar credentials.
Bachelor’s degree in Criminal Justice, Security Management, Emergency Management, Business, or a related field — or equivalent professional experience.
Location:
This position can be based in one of our California offices, including San Mateo, San Diego, Aliso Viejo, or Los Angeles.
*
Hybrid role with an expectation to work in-office on average 2 days per week
#LI-GM1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$150,700
—
$226,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sony Interactive Entertainment is seeking an experienced and collaborative Regional Security Manager to lead physical security operations across the Americas (AMER) region. Reporting to the Director, Global Security Operations, this role will oversee a team responsible for regional security programs, incident response, crisis support, and operational readiness across SIE offices, studios, and events.
The ideal candidate brings strong operational leadership, sound judgment, and the ability to build trusted partnerships across a global organization. This position plays a key role in helping create safe, secure, and resilient environments for employees, visitors, and business operations.
What You’ll Do
Regional Security Leadership
Lead and support a regional team of security professionals across the AMER region.
Partner with global security teams to help maintain consistent standards, processes, and operational practices.
Contribute to the development and execution of regional security strategies aligned with business priorities.
Use metrics and operational insights to evaluate effectiveness and identify opportunities for improvement.
Support budget planning, resource management, and vendor oversight within the security function.
Physical Security Operations
Oversee physical security programs, policies, and procedures across offices and studio locations.
Conduct risk assessments and coordinate security reviews to identify and address potential vulnerabilities.
Collaborate with internal stakeholders and external partners to strengthen site security and emergency preparedness.
Manage third-party security providers to ensure quality service delivery and alignment with organizational expectations.
Provide guidance and operational support to regional sites on security best practices and compliance.
Incident & Crisis Response
Lead or support responses to workplace security incidents and safety-related matters.
Partner closely with Workplace, Legal, HR/People, and other teams to support investigations and incident management.
Prepare clear documentation, reporting, and recommendations following incidents or security reviews.
Support emergency planning activities, tabletop exercises, and preparedness initiatives.
Coordinate response efforts during significant incidents impacting employees, facilities, or operations.
Event Security
Support security planning and operational readiness for PlayStation events, activations, and executive engagements.
Conduct event-related risk assessments and coordinate appropriate security measures.
Provide on-site leadership and incident management support during key regional events.
Collaboration & Communication
Build strong partnerships with teams across HR, IT, Workplace, Legal, and other business functions.
Communicate regularly with leadership regarding security priorities, risks, and operational updates.
Maintain relationships with industry peers, security organizations, and external partners to stay informed on emerging trends and best practices.
What We’re Looking For
8+ years of experience in physical security, corporate security operations, investigations, law enforcement, military, intelligence, or a related field.
Demonstrated experience managing security initiatives across multiple locations or regions.
Strong leadership and people management skills, including coaching and team development.
Ability to assess complex situations, make informed decisions, and communicate effectively during incidents.
Excellent collaboration and stakeholder management skills across diverse teams and functions.
Experience managing vendors, contractors, or third-party security providers.
Familiarity with crisis management, emergency response, and event security operations.
Flexibility to support occasional evening/weekend work and regional travel as needed.
Preferred Qualifications
Experience in technology, gaming, entertainment, or other fast-paced global organizations.
Industry certifications such as CPP (Certified Protection Professional) or similar credentials.
Bachelor’s degree in Criminal Justice, Security Management, Emergency Management, Business, or a related field — or equivalent professional experience.
Location:
This position can be based in one of our California offices, including San Mateo, San Diego, Aliso Viejo, or Los Angeles.
*
Hybrid role with an expectation to work in-office on average 2 days per week
#LI-GM1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$150,700
—
$226,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco; United States
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for a Sales Development Lead to drive our growing SDR team to the next stage of maturity as an organization. You’ll be stepping into an exciting phase: we already have a strong foundation SDRs in place, new starters joining, and more hires planned as we continue to grow.
This role is pivotal in shaping how we generate pipeline, break into new markets, and drive top-of-funnel excellence at ElevenLabs. You’ll bring creative and proactive outbound strategies, strategy to a high-velocity team, while working closely with Account Executives and sales leadership to fuel our ambitious growth targets. We are particularly interested in finding builders who can leverage the power of AI and automation to redefine the SDR role as it exists today.
If you're a player-coach who thrives in fast-paced environments, loves building and developing talent, and gets energy from seeing your team win - we’d love to hear from you.
In this role you will:
- Lead a team of SDRs with plans for continued headcount growth
- Foster go-to-market experimentation as we expand across customer segments and global markets
- Inspire a team culture of curiosity, accountability, and continuous improvement
- Use data and tooling to continuously optimize strategy and supersede impact metrics
- Establish and refine scalable processes for outbound prospecting, qualification, and AE handoff
- Build onboarding, enablement, and coaching frameworks that set your team up for long-term success
- Partner with Account Executives and sales leadership to align on pipeline targets and performance metrics
REQUIREMENTS
- 4+ years of experience in sales or business development, with at least 1–2 years in a management or team lead capacity
- Proven excellence and deal closing experience
- Relevant and recent experience in outbound prospecting, especially to technical and enterprise personas
- Deep AI fluency and builder experience
- Experience managing high-performing SDR or BDR teams in fast-growing tech environments
- Skilled in sales metrics, CRM/reporting tools, and modern outreach techniques
- Excellent coaching and communication skills — you're energized by developing others
- Comfortable with ambiguity and pace — you thrive in high-growth, rapidly changing environments
Bonus:
- Experience in early-stage or Series A–C startup environments
- Exposure to voice tech, AI, developer tools, or creative platforms
- Worked with globally distributed teams
This role is remote-first and can be executed from anywhere in the United States. The ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates based in San Francisco.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States; Austin; Chicago; Nashville; Denver; Atlanta
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be currently based within the Americas region.
At Oyster, we’re on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere.
Joining as a Business Development Representative (BDR) is your chance to break into tech sales and build a career with real growth potential. From day one, you will be supported by dedicated sales enablement, training, and coaching programs designed to help you succeed and grow.
You will learn how to master outreach, qualify leads, and build relationships that drive business results — all while working with top-tier sales tools like Salesforce, Salesloft, and LinkedIn Sales Navigator.
You won’t be on your own. You will be surrounded by Business Development leaders, experienced Sales Executives, Revenue Operations experts, and an Enablement team that will invest in your development every step of the way.
This is an opportunity to learn fast, make an impact, and grow in a global, high-performing sales environment. If you are curious, ambitious, and ready to develop your career in tech sales, we’d love to hear from you.
Key Responsibilities :
- Create awareness and generate interest in Oyster through outbound prospecting (cold calling, email, and social outreach)
- Partner seamlessly with Sales Executives to drive mid-market and SMB pipeline velocity
- Qualify and schedule high-value meetings that convert into tangible sales opportunities
- Present and clearly articulate Oyster’s global employment platform to target buyers
- Organize, optimize, and manage your pipeline for maximum efficiency and predictable results
- Serve as the voice of the market, collaborating with the GTM team (Sales, Marketing, Product, etc.) to translate buyer intelligence into strategy.
What we value:
- Driven & Motivated: You have a clear “why” that goes beyond money — whether it’s purpose, product, or personal growth
- Ownership & Accountability: You take initiative, learn from mistakes, and find proactive solutions to move forward
- Growth Mindset: You actively seek and implement feedback, always looking for ways to improve, master your craft, and ensure your career progression.
- Resilient & Persistent: You don’t give up easily. You push through challenges and adapt in turbulent times
- T.E.A.M.Oriented: Together Everyone Achieves More! You thrive in a collaborative environment, consistently seeking to elevate your teammates, celebrate team success, all while maintaining your own high standards for results
What will make you successful:
- Strategic Researcher: Finding the information is not your destination; you are naturally curious and synthesize data from diverse sources to strategically guide and focus outreach efforts.
- Organized Precision: You possess exceptional attention to detail and organizational skills, consistently producing accurate work while balancing speed and quality--especially under pressure.
- Creative Problem-Solver: Deconstructing complex challenges into practical steps to generate effective and innovative solutions comes second nature to you.
- Agile and Adaptable: You are open and amenable to change, quickly mastering new tools (including AI) and processes, and swiftly pivoting strategies to progress the pipeline
- Data-Driven Communicator : You view data as your currency for success, leveraging clear and persuasive communication (both written and verbal) as the vehicle to drive action.
Candidates who stand out possess:
- Minimum 6 months of demonstrated success in a customer-centric role (e.g., sales, hospitality, customer success, recruiting) where your results demonstrably relied on proactively engaging people and cultivating genuine relationships to drive a specific, measurable outcome.
- Familiarity with B2B prospecting tools (Salesforce, Salesloft, LinkedIn Sales Navigator, etc.)
- A genuine passion for remote work and an active curiosity about the evolving trends shaping the global workplace
You'll also need
- A reliable home internet connection (or be able to get one)
- Fluent English language skills
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Palo Alto; New York
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Talent Acquisition Contractor in our US team, you will play a central role in building high-caliber teams during a period of rapid company expansion. You will work with hiring managers across business and technical functions to source, engage, and hire talent for go-to-market roles and corporate teams. Your work will directly impact our ability to grow, helping shape our culture and future success. This role is ideally based in San Francisco or New York City, but we welcome remote candidates.
WHAT YOU WILL DO
- Manage the end-to-end recruiting process to create a seamless experience for candidates and hiring teams
- Develop and implement search strategies for a range of business, corporate, and technical roles
- Partner closely with stakeholders to define hiring needs and sourcing plans
- Identify, engage, and guide candidates throughout the interview and offer process
- Analyze hiring data and processes to find and address root causes or inefficiencies
- Recommend and drive improvements in recruiting processes, documentation, and tools
- Advise candidates on closing strategies to ensure high acceptance rates
- Contribute to ongoing refinements in hiring systems and approaches
WHAT WE'RE LOOKING FOR
- Experience recruiting for both business and technical positions, ideally within the enterprise software sector
- Strong ability to operate independently, quickly learning new roles, markets, and processes
- A track record of hiring in highly competitive talent markets
- At least four years of experience in recruiting, including outbound search
- Effective communication skills with the credibility to influence hiring managers and senior stakeholders
- Attention to detail, accountability, and a drive to deliver on hiring targets
- Comfort moving between strategic planning and hands-on recruiting tasks
- Experience with Ashby or similar recruiting tools
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Palo Alto
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
We are seeking a talented IT Specialist to become a key player in delivering an exceptional digital experience to all our employees. In this role, you will provide high-quality technical support across hardware, software, and collaboration tools, ensuring that every user receives fast, reliable, and friendly assistance. You will also cover complex projects such as office openings, moves, and more in the US and APAC, aligning user support, IT operations, and onboarding processes.
You will troubleshoot complex issues, manage equipment and user accounts, and maintain accurate records of incidents and inventory. You will also guide and train users on best practices, contribute to improving internal IT processes, and help keep our technology environment secure, efficient, and scalable.
If you thrive on helping others, enjoy solving technical challenges, and want to make a meaningful impact in a dynamic and fast-paced environment, this role offers the opportunity to shape and elevate our daily IT excellence.
📍 Location: Palo Alto
What You Will Do
USER SUPPORT AND ISSUE RESOLUTION
- Provide high-quality technical assistance through email, messaging tools, and in-person interactions (onsite in Palo Alto/San Francisco).
- Investigate and resolve hardware and software issues across operating systems, applications, and devices while keeping users informed at every step.
- Log incidents in our ticketing system, ensure timely follow-ups, and deliver an exceptional support experience.
- Deliver physical IT onboarding sessions
EQUIPMENT SETUP AND TECHNOLOGY OPERATIONS
- Install, configure, and update computers along with IT and videoconferencing equipment.
- Manage shipments and returns of devices locally and internationally, maintaining accurate stock and inventory records.
- Ensure that every team member has the right tools from day one and that our equipment lifecycle stays efficient and organized.
- Support office openings, moves, and expansions (e.g., San Francisco, New York, Singapore).
ACCOUNT AND LICENSE MANAGEMENT
- Oversee user accounts and application licenses with precision.
- Ensure proper access management and the application of our security policies across all workstations, reinforcing a safe and compliant environment for all users.
TRAINING AND CONTINUOUS IMPROVEMENT
- Train and guide users on applications, hardware, and best practices.
- Evaluate business needs, propose improvements to IT processes, and contribute to building a smoother and more scalable internal technology ecosystem.
What We're Looking For
- A degree in Computer Science or a related IT field.
- Strong written and verbal communication.
- Hands-on experience with Google Workspace administration.
- Strong troubleshooting skills on both macOS and Windows environments.
- Solid understanding of networking fundamentals including Ethernet and WiFi protocols, TCP/IP, and basic corporate infrastructure troubleshooting.
- Familiarity with videoconferencing equipment and associated services.
- Ability to lift and handle standard IT equipment such as monitors and network devices.
- Proven experience in a similar support role within a fast-paced, global organization
- Willingness to travel (NY, Singapore) and work flexibly to support timezone-aligned onboarding.
Bonus Points:
- Experience with MDM solutions such as Kandji or Jamf.
- Interest or experience in automation tools such as Zapier or n8n.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
УдалённоUnited States
УдалённоseniorUnited States; Canada
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