Location: Remote - US East
About the Job:
LaunchDarkly is looking for a Senior Program Manager to help the Revenue Operations team scale efficiently. This role drives cross-functional programs, streamlines processes, and delivers data-driven solutions that accelerate predictable SaaS revenue growth. You'll be the person who turns strategic priorities into structured plans, keeps cross-functional teams aligned, and makes sure risks and blockers get surfaced and resolved before they slow the business down.
The mission of the Senior Program Manager is to enable the Revenue Operations team to scale efficiently by driving cross-functional programs, streamlining processes, and delivering data-driven solutions that accelerate predictable SaaS revenue growth.
Responsibilities:
Drive Strategic RevOps Initiatives
Translate strategic priorities into structured program plans
Define milestones, owners, and deliverables
Track progress and outcomes against plan
Manage dependencies and escalate blockers as needed
Establish Program Governance & Cadences
Establish operating rhythms for cross-functional programs
Run status and steering meetings
Maintain decision and action logs
Standardize reporting across programs
Manage Cross-Functional Alignment
Coordinate across RevOps and Field (Sales, CS, Marketing) teams
Clarify roles and responsibilities across program stakeholders
Align teams on priorities and timelines
Facilitate decisions and communicate updates to stakeholders and leadership
Manage Risks, Issues & Dependencies
Identify risks early and maintain risk logs
Develop mitigation plans
Resolve cross-functional dependencies
Escalate decisions requiring leadership input
Qualifications:
10+ years of experience in program management, project management, or operations, ideally supporting a Revenue Operations, Sales Operations, or GTM function
Strong track record running cross-functional programs with multiple stakeholders and competing priorities
Experience establishing program governance — operating rhythms, status reporting, decision logs — from scratch
Comfortable managing risk logs, mitigation plans, and escalation processes
Excellent communication and facilitation skills; able to align stakeholders across Sales, CS, Marketing, and RevOps
Data-driven mindset; comfortable defining and tracking success metrics for programs
Experience with Project Management tools (Jira, Asana, Monday)
PMP, Agile/Scrum certification, or equivalent experience a plus
GTM tool implementation a plus
Project Management tool experience a plus
Experience in B2B SaaS preferred
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$136,500
- $187,660
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,800
- $168,850
**
Zone 3:
All other US locations - $116,000
- $159,500*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote, Georgia, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Illinois, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Washington, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Massachusetts, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, New York, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Texas, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York, NY or Remote
About Us:
EvolutionIQ, a part of CCC Intelligent Solutions, is mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of
Inc.’s Best Workplaces
3 years in a row and Built In’s Best Places to work in 2025 and 2026!
About You:
An ambitious Software Engineer who will be in the driver’s seat as we design and deliver the entire customer-facing application layer for our growing line of AI solutions. You thrive on fast, secure, consistent deployments and want to be in the lead thanks to your high degree of ownership and control. Scalability and reliability are hardwired into your DNA. You love defining the standards for a consistent development life cycle. You have used modern AI / agentic tools (Claude, Codex, Cursor, etc) to streamline development efforts. You’re an AI native, and are supercharged by leveraging LLMs and agents to reduce friction in the SDLC, making fast and informed decisions, and solving interesting and complex problems for clients.
The Role:
As a Senior Software Engineer on Medhub, you will be building a cutting edge claim synthesis tool used by claims professionals to optimize their research, workflows, and surface relevant insights and facts. Our team for this product spans several lines of business, and includes regular cross-functional collaboration with product management, design, data science, and client services. On the Medhub team, you will not only write code, but you will also become a product expert in relevant insurance areas, you will evaluate quality of outputs, and you will have high autonomy to shape the future of the team’s technical system architecture, code quality, security, and more in the effort to build solutions towards our clients’ diverse needs.
In this Role You Will:
Build a complex multi-tenant enterprise SaaS application to revolutionize application workflows
Build and maintain the backend REST server that feeds machine learning data and BI (Business Intelligence)
Own the entire lifecycle of designing, building and launching enterprise applications
Work in greenfield projects where you have high levels of ownership
Work directly with the head of product, the data science team, UX designers, and end users
Have a key role and ownership in shaping the future of EvolutionIQ’s products, from technology choices to building the roadmap
Provide crucial technical expertise, introduce new best practices to the team, drive consistency across all teams, and help prioritize features to increase our client impact
Continue to grow and learn in the engineering space with a focus on business problems that use large-scale structured and unstructured datasets
Requirements:
Extensive experience going through the full feature development life cycle: Working with product managers, deciding scope, designing a database schema for representing the data
5+ years of engineering experience, an expert in Python Development
Strong Systems Design, and Relational Database experience
Proven experience using AI / agentic tools to streamline development efforts
Minimum 1 year of experience building and deploying products powered by large language models (LLMs) in fast-paced, professional environments
Strong skills in evaluating and interpreting LLM outputs and AI model predictions, with a focus on aligning model behavior with real-world business and user outcomes
Experience designing, building and launching backend architectures that support multi-tenant, multi-user scenarios
Ability to remain agile and move between rapid prototyping and stable production development
Ability to write technical design documents, perform code reviews, and maintain state of the art engineering practices
You know the critical questions to ask in order to understand a client’s business problem and can show the business impact of your technical solutions
Team player who is solutions-oriented and exudes our ambitious, collaborative, and empathetic values
You have crisp written and verbal communication skills and the ability to effectively correspond between technical and non-technical audiences
A self-starter mindset with an eagerness to solve previously unsolved problems
Excellent collaboration skills and are open to giving and receiving critical feedback across teams
Work-life, Culture & Perks:
Compensation:
The base salary range is
$190-225K,
with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.
Well-Being:
Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits.
Home & Family:
Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work.
Office Life:
Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
Growth & Training:
$1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.
Sponsorship:
We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.
EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Remote
This role may require in-person interview/s.
About Osano:
Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape.
About the Role:
We’re hiring a Senior AI Engineer to build and improve Osano AI, our intelligent privacy assistant. As part of the Osano AI team, you will take capabilities from first idea to production, with an emphasis on delivering capabilities that are reliable, measurable, and trustworthy.
This role goes beyond wrapping APIs or building chat interfaces. We are looking for an engineer who has shipped LLM-powered systems that real users depend on. That means that you’ve dealt with hallucinations, latency, cost, evaluation, and tricky edge cases within agentic systems, and you know what it takes to keep these non-deterministic systems working after launch.
You will often work on problems that aren’t well-defined. Success here depends on how you think, communicate, and work with others as much as on what you build. This position is ideal for someone who is highly technical, thrives in ambiguity, takes ownership of 0→1 initiatives, wants to have an outsized impact, and believes responsible AI is non-negotiable.
Responsibilities:
Build and ship production AI
Design, build, and maintain agentic features across our products, from early prototype to scaled production deployments.
Build retrieval (RAG) systems that build trust through verifiable sources.
Build agentic and multi-step workflows with guardrails, observability, and structured outputs.
Balance quality, latency, reliability, and cost in production.
Measure and improve AI systems
Build thorough evaluation frameworks that cover accuracy, grounding, latency, and reliability, utilizing both offline evaluations and real-world production signals.
Deploy data-driven methods to decide what to ship, how to fix it, and what to stop doing.
Continuously refine deployed systems based on measurable outcomes.
Collaborate and communicate
Work closely with product managers, engineers, privacy experts, and other stakeholders to decide what to build, how to build it, and why.
Write clear design documents and run effective technical discussions.
Privacy-First Development
Embed privacy-by-design principles across the AI stack.
Ensure compliance, data sovereignty, and secure handling practices.
Collaborate cross-functionally to align AI capabilities with regulatory standards.
About You:
You’re curious, self-directed, and motivated to learn quickly.
You’re comfortable navigating ambiguity and creating clarity for others.
You’re excited about privacy, responsible AI, and building trustworthy technology.
You are willing to relentlessly pursue the best, most responsible ways to leverage AI—without overselling its capabilities or ignoring its limitations.
Must-Haves:
5+ years of professional software engineering or AI/ML experience
Demonstrated experience building and running agentic systems in production with real users, not just prototypes or internal demos.
Deep technical understanding of LLM usage and orchestration beyond prompt engineering.
Proven experience building complex RAG systems and autonomous AI agents.
Clear written and verbal communication. You can explain technical trade-offs to both engineers and non-technical stakeholders.
Concrete examples of getting from ambiguity to results.
Nice-to-Haves:
Strong expertise in the Python AI ecosystem, including FastAPI and LangGraph.
Experience with Knowledge Graphs to enhance RAG precision
Familiarity with Privacy-Enhancing Technologies (PETs)
Experience with data anonymization techniques
Background in compliance-heavy or regulated environments
Why Us:
We're a welcoming team that's dependable, curious, moves fast, and full of talented people
We're a B-corporation with a mission that matters, in a high-growth space with significant potential
You'll have access to our training program, well-defined career paths, and a leadership team that values professional development
Benefits:
Competitive-pay compensation and ownership interest/equity
Unlimited paid time off, plus a requirement to take at least two weeks off per year
We're a Best Place for Working Parents and offer paid parental leave for all new parents
Osano sponsors individual premiums on base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision insurance via Aetna
A fully and permanently remote company, so you can work from anywhere in the U.S.
Receive a MacBook and $600 to craft your home workspace
Annual company trip designed to foster connection, creativity, and fun
Mental health benefits with free memberships to mindfulness and talk therapy services
A Bit More About Osano
Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest.
We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work.
As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you.
Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.
Location: Remote, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're looking for a Senior Partner Operations Manager to join our Global Revenue Operations team and make sure the partner programs for both Fivetran and dbt Labs run like a well-oiled machine.
You'll be the operational backbone of our partner ecosystem, covering resellers, cloud marketplaces, global and regional system integrators, and technology alliances. Your work will keep partner programs scalable, measurable, and easy for partners and internal teams to work with.
This is a full-time remote position based out of the US.
Technologies You'll Use
Salesforce, a Partner Relationship Management (PRM) platform (such as Impartner, ZINFI, PartnerStack, or Salesforce Experience Cloud), Looker, Google Sheets, Slack, Jira, Gong, and cloud marketplace consoles (AWS, Azure, GCP), Clari.
What You'll Do
Own the day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals
Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Build and maintain dashboards and reports that give Partner, Sales, and executive leaders clear visibility into partner pipeline, bookings, and program health
Partner with Partner Management, Sales, Marketing, and Finance to define and track program KPIs, goals, and incentives
Administer partner incentive programs, including MDF, rebates, and SPIFFs, in coordination with Finance and Legal
Support the integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations
Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities
Document processes, policies, and playbooks, and keep program guidelines current and accessible
Mentor junior team members and collaborate with Sales Ops, Marketing Ops, and Process & Systems on cross-functional initiatives
Skills We're Looking For
7-10 years of experience in partner operations, channel operations, or revenue operations, with deep expertise in B2B SaaS partner programs (reseller, referral, marketplace, SI, and technology alliance models)
Strong working knowledge of Salesforce and PRM platforms, including partner data models, deal registration, and attribution
Proven ability to design, document, and scale processes across multiple teams and regions
Strong analytical skills, with the ability to turn partner data into clear insights, dashboards, and recommendations for leaders
Excellent communication and stakeholder management skills, with experience influencing without direct authority across Sales, Marketing, Finance, and Legal
Experience with partner incentive and compensation structures, such as MDF, rebates, and partner discounts
Understand how to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support research, analysis, process documentation, and reporting, and how to apply AI to automate routine partner operations work
Bonus Skills
Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations
Familiarity with cloud marketplace listings and co-sell programs (AWS, Azure, GCP)
Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing
Experience with partner enablement and certification programs
Salesforce Administrator certification, or hands-on experience configuring Salesforce workflows and reports
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$171,315
—
$214,144 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York, NY or Remote
About Us:
EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of
Inc.’s Best Workplaces
3 years in a row and Built In’s Best Places to work in 2025 and 2026!
About You:
An ambitious Software Engineer who will be in the driver’s seat as we design and deliver the entire customer-facing application layer for our growing line of AI solutions. You thrive on fast, secure, consistent deployments and want to be in the lead thanks to your high degree of ownership and control. Scalability and reliability are hardwired into your DNA. You love defining the standards for a consistent development life cycle. You have used modern AI / agentic tools (Claude, Codex, Cursor, etc) to streamline development efforts. You’re supercharged by reducing friction in the engineering experience, making a fast impact, and having interesting, unsolved problems continually present themselves.
In this Role You Will:
Build a complex multi-tenant enterprise SaaS application to revolutionize application workflows
This role will be a fullstack role and the candidate would work across BE, FE as well as do prompt engineering work towards tuning our models. Build and maintain the backend REST server that feeds machine learning data and BI (Business Intelligence)
Own the entire lifecycle of designing, building and launching enterprise applications
Work directly with the head of product, the data science team, UX designers, and end users
Have a key role and ownership in shaping the future of EvolutionIQ’s products, from technology choices to building the roadmap
Provide crucial technical expertise, introduce new best practices to the team, drive consistency across all teams, and help prioritize features to increase our client impact
Continue to grow and learn in the engineering space with a focus on business problems that use large-scale structured and unstructured datasets
Requirements:
Experience going through the full feature development life cycle: Working with product managers, deciding scope, designing a database schema for representing the data
3+ years of engineering experience, an expert in Python Development. Experience with FE development is a bonus.
Proven experience using AI / agentic tools to streamline development efforts. We lean on the use of AI tools for our own productivity and we need someone who’s able to create signals and cut the noise in using them
Experience designing, building and launching backend architectures that support multi-tenant, multi-user scenarios
You know the critical questions to ask in order to understand a client’s business problem and can show the business impact of your technical solutions
Excellent verbal and written communication skills. You are able to talk to client facing teams and explain technical issues as well as have deep technical discussions with the engineering team
A self-starter mindset with an eagerness to solve previously unsolved problems. This role would require the candidate to deal with a lot of ambiguity and being comfortable operating with high agency is critical to the success of the role
Excellent collaboration skills and are open to giving and receiving critical feedback across teams
Work-life, Culture & Perks:
Compensation:
The base salary range is
$180-210K,
with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.
Well-Being:
Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits.
Home & Family:
Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work.
Office Life:
Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
Growth & Training:
$1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.
Sponsorship:
We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.
EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: New York City
Workplace: Hybrid
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
We’re looking for a data-driven and creative Growth Marketing Manager to take full ownership of some of our key paid channels. This role is perfect for someone who thrives in a startup environment—rolling up their sleeves, testing fast, scaling what works, and pushing boundaries to hit ambitious growth targets.
You’ll manage high-velocity campaigns across Meta, Google, YouTube, and emerging platforms, with direct access to our in-house production studio and a talented creative team to bring bold ideas to life. If you love pairing data with storytelling—and want to see your work drive measurable impact on thousands of students’ lives—this is your stage.
This hybrid opportunity is based out of our NYC office, reporting directly into our VP of Growth.
What you’ll do:
- Own end-to-end paid media strategy across Meta, Google, and potential new channels. From planning through launch, optimization, and scale.
- Build and drive a continuous testing roadmap across different tactics, audiences, creative, messaging, and landing pages, translating results into actionable insights.
- Manage our Search agency, holding them accountable to performance goals and roadmap execution.
- Monitor performance daily, optimizing toward CAC and ROI targets while proactively identifying new growth opportunities.
- Own weekly KPI reporting, surfacing trends, efficiencies, and scaling opportunities, and sharing learnings across the team.
- Diagnose performance fluctuations and pinpoint the channel and business-level factors driving them.
- Partner with the creative teams and external agencies to rapidly produce high-performing video, UGC, influencer, and static assets.
- Stay current on platform updates, algorithm shifts, and industry trends to keep our paid social strategy ahead of the curve.
- Drive new acquisition and full-funnel growth ideas, playing an active role in shaping and running experiments.
What you’ll bring:
- 5+ years of hands-on experience scaling paid social and paid search at a D2C startup, ideally managing $1M+ monthly budgets.
- A track record of driving efficient growth (CAC, ROI, LTV) while scaling spend.
- Strong project management skills, with the ability to handle multiple initiatives at the same time.
- Comfort with tactical execution and strategic thinking—you can set the plan and run it yourself.
- Sharp communicator, able to flag risks and opportunities to internal stakeholders and manage day-to-day agency relationships.
- High attention to detail, with a habit of catching and preventing errors before they become problems.
- Experience managing external creative agencies, briefing them effectively, and providing sharp, actionable feedback that helps them iterate toward higher-performing ads.
- Ruthlessly analytical. You dig into performance data to uncover insights, and know exactly which levers to pull to optimize campaigns at scale.
- Able to translate data into a clear narrative, making it actionable for both day-to-day decisions and broader team alignment.
Bonus points if:
- You’ve worked in EdTech, healthcare, or another mission-driven B2C industry
- You geek out over testing frameworks, UGC trends, and performance marketing communities
Interview Process:
- Introductory call with Talent Acquisition team member
- Interview with Hiring Manager
- Take-Home Assignment
- Virtual Panel Interview
- On-Site Panel Interview
Benefits and Compensation:
- Meaningful Equity Stake
- Medical, Dental, and Vision insurance plan options, including 100% employer-covered options
- 401(k)
- FSA, HSA and commuter benefits
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2025
The target base salary range for this opportunity is $140,000 - $160,000, and is part of a competitive total rewards package including performance-based bonus, equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: Remote
About the Team
Netlify's engineering teams build the products, platforms, and infrastructure that empower millions of developers and builders to create, deploy, and scale modern web applications. From AI-powered workflows to edge infrastructure and developer experience, our engineering teams tackle challenges that directly shape how modern web applications are built and deployed. We’re hiring engineers at the senior and staff levels across multiple teams, spanning AI runners and workflow orchestration, accounts and billing, growth, developer experience, and platform engineering across compute, edge infrastructure, build systems, and observability. On our Experience team, we’re rethinking how people and agents interact with Netlify through our CLI, SDK, and APIs as more of our users arrive through agents.
We're looking for thoughtful, full-stack engineers who enjoy owning problems end to end, collaborating across disciplines, and solving complex technical challenges for products that millions of developers rely on every day. AI is a foundational part of how we build, so we value engineers who are excited to thoughtfully incorporate AI-assisted workflows while continuing to apply strong engineering fundamentals. As an engineer at Netlify, you’ll work alongside experienced engineers who care about building great software, sharing knowledge, and helping one another grow. We believe the best engineering happens when talented people are trusted to solve difficult problems together, share what they're learning, and create space for different perspectives to shape better solutions.
With our team, you'll have real ownership from day one - not a tiny slice of a massive codebase. Engineers here are trusted to make decisions, shape technical direction, and move quickly while collaborating closely with Product and Design.
What You'll Do
Use your expertise in full-stack development (Our stack is TypeScript/JavaScript, React, Ruby, and Go) to ship reliable, scalable, performant code across our product suite.
Build and maintain user-facing features, product APIs, and platform capabilities that scale to support millions of developers worldwide and lead projects from conception to delivery
Apply strong engineering fundamentals, including testing, documentation, observability, and performance optimization, while thoughtfully incorporating AI-assisted development tools to accelerate prototyping, experimentation, and delivery.
Navigate ambiguity with curiosity, contributing to both early-stage prototypes and production-ready applications that directly improve the developer experience and business outcomes.
Practice proactive async communication and create visibility across projects by documenting your workflows and decision-making clearly.
Participate in code reviews, on-call rotations, and continuous improvement efforts to reduce technical debt and maintain high engineering standards.
Collaborate regularly with Engineering, Product, Design, and cross-functional teammates to design and implement experiences that help developers build faster and more effectively.
Partner with teammates to share knowledge, mentor others through collaboration, and contribute to a thoughtful, inclusive engineering culture where continuous learning is encouraged.
What You'll Bring
Demonstrated engineering proficiency with a curiosity for building with new technologies
Strong full-stack expertise, with experience developing and maintaining production-quality software in modern full-stack environments. Required familiarity with one of the following: TypeScript and JavaScript, Go or Ruby for backend services and API development. Broader familiarity preferred.
Extensive production experience delivering features and services that serve large user bases.
Experience writing high-quality, testable code that's reliable and maintainable over time.
Hands-on experience using AI-assisted development tools (such as GitHub Copilot, Claude, Cursor, GPT-based agents, or similar technologies) to build applications, improve engineering workflows, or accelerate software development, along with good judgment about when and how to apply them effectively.
Critical thinking abilities and a solution-oriented approach to complex technical challenges.
Ability to participate in an on-call rotation after onboarding, responding primarily to scaling and reliability incidents using established runbooks.
A collaborative approach to problem-solving with curiosity about how your work supports teammates, users, and broader company goals.
Growth mindset and openness to learning new tools, technologies, and best practices.
Passion for working in a collaborative environment with teammates across distributed locations, and strong written and verbal communication skills, especially in asynchronous, remote-first environments.
This Role is a Great Fit If
You're energized by building products and platform capabilities that help millions of developers create, deploy, and scale applications.
You see ambiguity as a creative opportunity and enjoy solving problems where there isn't always a predefined path forward.
You see AI as a multiplier for your engineering skills - not a shortcut - and can thoughtfully articulate where it adds value, where it doesn't, and how you use it responsibly.
You enjoy owning problems from end to end and are motivated by opportunities to make meaningful technical and product decisions.
Comfort working autonomously and making decisions within a distributed, async, remote-first team.
You're excited by new tools, challenges, and opportunities to grow, even when they feel a little uncomfortable at first.
You value curiosity, continuous learning, and creating an environment where teammates can learn from one another and do their best work.
You want to work on a fully remote team that believes in autonomy, transparency, inclusion, and building a better web, together.
Applying
Not sure you meet 100% of our qualifications?
Please apply anyway!
When applying please include:
A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts.
Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing accommodations@netlify.com.
About Netlify
Netlify is the most popular way to build, deploy and scale modern web applications. Home to millions of developers and thousands of enterprises, Netlify is the platform of choice for running modern composable web applications in production, from global corporate sites to complex e-commerce and SaaS applications.
We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you!
At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $148,000 - $180,000 for most US-based locations, $131,000 - $192,000 CAD in most Canada-based locations, £84,000 – £114,000 GBP for most UK-based locations, and €63,000 - €86,000 EUR in most Spain-based locations. Candidates outside the US, Canada, Spain, or in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior Implementation Project Manager, you’ll lead complex and enterprise customer implementations from discovery through launch and transition to ongoing success. Reporting to the Manager, Implementation Project Management, you’ll guide multiple workstreams, align customer and internal stakeholders, and turn technical and business goals into clear delivery plans and measurable outcomes. Your work will help organizations adopt secure, productive ways of working and advance 1Password’s mission to create a safer, simpler digital future.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US, with a preference for Pacific Time coverage.
What we're looking for:
- Bring 5+ years of experience in project management, implementation, professional services, or a related field within Business-to-Business Software as a Service (B2B SaaS).
- Lead complex customer implementations involving multiple workstreams, changing conditions, competing priorities, and diverse stakeholder groups.
- Demonstrate experience delivering paid professional services or implementation packages, including managing scope, tracking project time, and delivering within agreed timelines.
- Translate customer goals into practical strategies, project plans, milestones, decisions, and next steps while surfacing risks and dependencies early.
- Communicate clearly with technical and business stakeholders, including executive audiences, and lead difficult conversations with sound recommendations.
- Bring strong technical curiosity and the ability to learn products quickly, with familiarity across SaaS, identity providers, single sign-on (SSO), System for Cross-domain Identity Management (SCIM), Active Directory, command-line interfaces (CLI), endpoint management, or device trust.
- Hold a Project Management Professional (PMP) certification and demonstrate a commitment to mentoring colleagues, improving delivery practices, and using artificial intelligence (AI) responsibly to strengthen research, preparation, documentation, and workflows.
What you can expect:
- Lead complex and enterprise 1Password implementation and onboarding projects from discovery through launch, owning scope, timelines, dependencies, risks, and next steps.
- Establish clear operating models for customer engagements, including integrated plans, governance, communication rhythms, decision rights, escalation paths, and durable documentation.
- Partner with customer executives, sponsors, champions, technical owners, and internal teams to understand business and security goals and guide implementation decisions.
- Coordinate closely with Technical Account Managers, Customer Success Managers, Account Executives, Product partners, Implementation Consultants, and other specialists to address customer requirements and technical dependencies.
- Lead kickoffs, discovery sessions, status meetings, executive updates, launch-readiness reviews, and transition activities for ongoing customer success.
- Take ownership of ambiguous or at-risk engagements by diagnosing root causes, managing tradeoffs, creating recovery plans, and communicating recommended actions.
- Mentor and coach project management colleagues, create reusable guidance and playbooks, and identify improvements that strengthen delivery consistency and the customer experience.
USA-based roles only: The annual base salary for this role is between $106,000 USD and $148,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $97,000 CAD and $136,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote, US
Role Overview
Encoura is seeking a Senior Product Manager to lead the product strategy, roadmap, and business outcomes for our One Stop and Help Desk offerings. These solutions enable colleges and universities to deliver accessible, responsive support to students, faculty, and staff across voice, chat, and digital channels. This role owns the evolution of a differentiated, scalable service experience—combining contact center operations, Amazon Connect (AWS Connect), AI-powered voice and chat assistants, intelligent self-service, and seamless human-agent support. You will translate institutional needs, operational insights, and emerging technology into a prioritized portfolio strategy, aligning engineering, service delivery, client-facing teams, and executive stakeholders around measurable improvements in customer experience, operational performance, and growth.
A Day in the Life
Own and communicate the One Stop and Help Desk product vision, strategy, multi-quarter roadmap, and prioritized backlog, balancing client needs, competitive differentiation, commercial opportunities, technical investment, and operational efficiency
Set product direction for Amazon Connect-based omnichannel experiences, including IVR, intelligent routing, queue management, agent desktop/workflows, integrations, reporting, workforce management, and quality assurance; partner with engineering on architectural tradeoffs and scalability
Lead the strategy and delivery of conversational AI across voice and chat—including virtual agents, knowledge-grounded answers, automated resolutions, intent recognition, escalation to human agents, and conversation analytics—with explicit quality, safety, and performance measure
Conduct market and customer discovery with higher education institutions, frontline agents, service operations, implementation, sales, and client success; map end-to-end service journeys and translate unmet needs into differentiated product opportunities
Define business cases, success metrics, and performance targets; own product-level accountability for CSAT, NPS, customer effort, digital containment, AHT, FCR, self-service adoption, call abandonment, agent productivity, and SLA performance, in partnership with operating teams
Use contact center analytics, speech analytics, conversational intelligence, financial/operational data, and competitive intelligence to evaluate opportunities, prioritize investments, monitor AI accuracy and escalation effectiveness, and drive continuous improvement
Lead discovery through launch and adoption: define outcomes and requirements, guide UX and technical decisions, make scope and priority tradeoffs, ensure release readiness, and equip go-to-market, implementation, and service teams with positioning and enablement
Influence senior stakeholders and cross-functional teams without direct authority; proactively manage dependencies, delivery risks, vendor/platform relationships, and roadmap decisions while mentoring less-experienced product colleagues as appropriate
Role Progression
Within 1 month, you'll:
Assess the One Stop and Help Desk business, customer segments, economics, service workflows, current roadmap, Amazon Connect architecture, AI capabilities, partner dependencies, and operational scorecard; establish relationships with key leaders and identify immediate risks and opportunities.
Within 3 months, you'll:
Present a clear portfolio assessment, prioritized multi-quarter roadmap, and measurable outcome framework; align product, engineering, operations, and commercial leaders on strategic priorities, AI automation opportunities, and delivery tradeoffs; lead an initial high-value initiative.
Within 6 months, you'll:
Be accountable for execution and demonstrated progress against agreed product KPIs; deliver and measure a material portfolio enhancement, advance the voice/chat AI and self-service strategy, and establish a repeatable process for customer discovery, roadmap governance, and post-launch optimization.
About You
Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience
Typically 5+ years of relevant experience, including significant ownership of SaaS or technology product strategy and delivery; prior experience with contact center platforms, customer service technology, or managed service-enabled products strongly preferred
Deep understanding of contact center operations and service delivery, including omnichannel engagement, IVR, routing and queues, workforce management (WFM), quality assurance (QA), service-level agreements (SLAs), and reporting/analytics
Hands-on product experience with Amazon Connect (AWS Connect) or a comparable cloud contact center platform; able to make informed decisions about platform capabilities, integrations, vendor dependencies, architectural constraints, and total cost of ownership
Demonstrated experience launching or scaling conversational AI, chatbots, voice assistants, or automated self-service; understands knowledge management, speech analytics, conversational intelligence, agent handoffs, AI evaluation, and responsible deployment
Proven ability to define and improve measurable product and operational outcomes, including CSAT, NPS, customer effort, containment, AHT, FCR, self-service adoption, abandonment, agent productivity, and service quality
Strong product leadership skills in discovery, market assessment, strategy, business cases, roadmap prioritization, agile execution, stakeholder influence, and written and executive-level communication; comfortable using Jira, Confluence, and analytics tools
Sound commercial and technical judgment; able to work independently through ambiguity, challenge assumptions constructively, negotiate tradeoffs, and align diverse teams around outcomes rather than feature requests
Experience in higher education or EdTech is a plus; commitment to improving the student support experience and using AI to augment—not simply replace—effective human service
Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process
CLEAR™ Candidate FAQ
The annual base salary range for this exempt position is $160,000 - $175,000
and
reflects the midpoint through maximum of the established range for this role
.
Encoura establishes compensation using national market data, internal equity considerations, and organizational budget factors to ensure fairness and consistency across the organization. Certain roles may also be eligible for variable compensation in addition to base salary.
Employees in this role are eligible for Encoura’s comprehensive benefits package, which includes health insurance, retirement contributions, paid time off, and other programs that support employee well‑being.
About Us
Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.
Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide.
It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S.
Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team.
Applicants from California, please review the
CA HR Privacy Notice
.
To review our privacy policy, please click this link:
https://encoura.org/privacy-policy/
Location: Remote
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (DPS) is seeking a motivated and enthusiastic Department of War (DoW) Capture and Business Development Senior Associate to support business development and capture activities across the opportunity lifecycle. This role is ideal for an individual with experience supporting DoW programs or customers who is interested in building a career in business development, capture management, and growth strategy.
The Capture and Business Development Senior Associate will work closely with capture leads and business development professionals to help identify, qualify, shape, and advance priority opportunities.
This role is ideal for a growth-oriented professional with experience supporting DoW customers, accounts, or programs who is looking to expand their responsibilities in business development and capture management. The successful candidate will combine an understanding of the defense market with strong relationship-building, analytical, and execution skills to help identify, shape, and advance strategic opportunities.
This position offers significant opportunities for professional growth and increasing responsibility in customer engagement, opportunity management, capture strategy, and proposal development.
Responsibilities
Capture Management
Support Capture Leads across complex strategic pursuits, with increasing responsibility for customer engagement, opportunity strategy, competitive intelligence, teaming, and capture execution
Gather customer and market intelligence through research, customer engagements, industry events, and other sources to inform capture strategy
Build and maintain professional relationships with DoW stakeholders, industry partners, incumbents, and internal subject matter experts
Support customer listening activities, including developing call plans, participating in customer engagements, documenting insights, and supporting follow-up actions
Conduct opportunity assessments, competitive analysis, and research to inform teaming, staffing, and positioning strategies
Partner with recruiting to identify and engage Key Personnel and other priority candidates for strategic pursuits
Contribute to the development of win themes, value propositions, and capture documentation
Support proposal development activities, including content development, research, and coordination across teams
Maintain opportunity data, action trackers, and capture documentation to keep pursuits on schedule and ensure follow-through on capture actions
Business Development
Monitor DoW priorities, procurement forecasts, industry trends, and customer activities
Identify emerging opportunities and help assess alignment with Dexis capabilities and growth objectives
Support the entire lifecycle of new business development from capture and bid tracking to proposal development, submission, and follow-up on a portfolio of opportunities. This will involve management of proposal teams, calendars, and deadlines; strategy development with technical staff; partner identification and negotiations; recruiting; writing; and production
Contribute as writer for proposal support sections (CVs, past performance references, capability statements, etc.) as needed and appropriate
Support customer outreach efforts and attend meetings, conferences, and industry events as appropriate
Develop and contribute to business development systems, tools, and process improvement initiatives
Support the management of consultants for various proposal assignments, including drafting agreements, reviewing expense reports, and processing payments
Contribute to internal knowledge management, lessons learned, and capture best practices
Collaborate effectively across business development, operations, recruiting, and proposal teams
Qualifications
Minimum of three (3) years of professional experience supporting Department of War (DoW) customers, programs, or accounts
Experience supporting business development, capture, program management, or related growth-oriented functions within the federal market
Familiarity with DoW organizations, missions, priorities, and acquisition environments
Strong interpersonal skills and demonstrated ability to develop and maintain professional relationships with customers, partners, and internal stakeholders
Excellent written and verbal communication skills
Strong organizational and analytical skills with the ability to manage multiple priorities, and acquisition environments
Self-starter with a proactive approach, intellectual curiosity, and a desire to grow into increasing capture and business development responsibility
Willingness to travel to industry events and other in-person capture efforts as needed
Active DoD security clearance at the Secret level or ability to obtain and maintain one
Preferred
Experience supporting technical DoW programs
Experience supporting federal capture efforts, proposal development, or opportunity shaping activities
Existing professional relationships within the DoW community
Military service or experience supporting military customers
Experience using CRM and opportunity tracking tools
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$70,000
—
$80,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As a Senior IT Systems Engineer, you'll help improve and automate the internal processes that keep Tennr running. Partnering with our Head of Security and teams across the company, you'll own technical improvements to how human and non-human identities are provisioned, granted access, reviewed, and retired. You'll drive improvements from discovery through rollout and ongoing operation, making access secure, auditable, and easy to manage as Tennr grows.
RESPONSIBILITIES
- Drive the IT and identity improvement roadmap, assessing current workflows and prioritizing automation that strengthens access governance, reduces manual work, and improves the employee experience.
- Design and maintain scripts and API integrations across identity, devices, and SaaS applications, with testing, monitoring, exception handling, and recovery built in.
- Automate joiner, mover, and leaver workflows for employees and contractors, connecting People Operations systems, identity providers, and SaaS applications to ensure timely provisioning, access changes, and revocation.
- Design and maintain role-based access models, entitlement catalogs, and self-service access requests with clear application owners, approvals, expiration, and least-privilege controls.
- Build and operate access review and certification workflows with Security and application owners, identifying excessive permissions, orphaned accounts, and conflicting access, and tracking remediation through completion.
- Improve governance of non-human identities, including service accounts, integrations, and AI agents, with clear ownership, scoped permissions, credential lifecycle controls, and auditable access.
- Improve device lifecycle management through automated enrollment, software deployment, patching, and configuration checks.
- Turn recurring support issues into lasting process improvements and self-service workflows while keeping employee and office technology reliable.
- Set technical standards for IT automation, documentation, and change management, and lead adoption across People Operations, Finance, Security, and other teams.
- Partner with Security on identity controls, privileged access, automated audit evidence, and incident response involving compromised accounts, endpoints, and SaaS applications.
- Drive projects independently from conception to completion and measure results through provisioning and revocation times, access review completion, removal of stale access, and reductions in manual work.
CANDIDATE QUESTIONS
- 6+ years in IT systems engineering, systems administration, identity engineering, or a similar role, with a track record of improving identity processes and delivering reliable automation.
- Hands-on experience implementing or improving IGA capabilities, including identity lifecycle management, access requests and approvals, entitlement management, access certifications, and remediation workflows.
- Strong experience administering identity providers and integrating SaaS applications through SSO, MFA, SAML/OIDC, and SCIM, including troubleshooting provisioning and deprovisioning failures.
- Familiarity with AI systems and agents used in internal workflows and the governance of non-human identities, including service accounts, credentials, delegated access, permission boundaries, and accountable ownership.
- Strong experience managing macOS devices and mobile device management platforms, including deployment, patching, encryption, and endpoint troubleshooting.
- Strong scripting skills in Python, Bash, or PowerShell, with experience designing and operating API integrations and automation, including authentication, testing, monitoring, exception handling, and recovery.
- Solid networking fundamentals, including DNS, DHCP, Wi-Fi, VPNs, and troubleshooting office connectivity.
- A track record of independently leading improvements across multiple IT systems, with measurable reductions in manual effort, errors, or turnaround time.
- Practical understanding of role-based access, least privilege, privileged access, segregation of duties, and audit trails, with the ability to translate security requirements into usable workflows.
- Ability to evaluate technical tradeoffs, set direction, and lead projects from discovery through adoption with minimal guidance, communicating clearly across technical and business teams.
- Experience supporting a healthcare or regulated environment, or contributing evidence to SOC 2 or HIPAA programs, is a plus.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
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