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Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We're hiring an Integrated Campaigns Manager to own how LangChain brings our biggest narratives to market through integrated, multi-channel campaigns and webinars programs that generate awareness, engagement, and pipeline globally. You'll partner closely with Product Marketing, Solutions, Industry Marketing, and Thought Leadership to translate messaging, customer stories, and content into full-funnel campaigns. From defining the campaign strategy and channel mix to building landing pages, launching webinars, coordinating promotion, and optimizing conversions, you'll own execution from start to finish. You'll be responsible for connecting the dots across channels, audiences, and regions, ensuring we're not just launching individual tactics but building cohesive campaigns that move prospects through the funnel. We're looking for someone who is equally comfortable developing a campaign strategy and getting into the details of execution. You should know how to turn an idea into a live campaign, measure what's working, and continuously optimize to drive pipeline. WHAT YOU'LL OWN GLOBAL INTEGRATED CAMPAIGN STRATEGY AND PIPELINE - Build and own global integrated campaign plans across our core product, solutions, industry, and thought leadership narratives. - Partner with Product Marketing, Solutions, Industry Marketing, and Thought Leadership to translate positioning and content into campaigns with clear audiences, messaging, channels, and conversion goals. - Develop full-funnel campaign strategies that connect awareness and education to demand capture and pipeline generation. - Define campaign goals, audience segmentation, channel investments, and success metrics, with accountability for campaign-sourced and influenced pipeline. - Partner with regional demand generation and field marketing teams to adapt global campaigns for NAMER, EMEA, and APAC markets. - Build repeatable campaign playbooks and identify opportunities to scale successful programs across regions. END-TO-END CAMPAIGN EXECUTION You'll own the campaign from initial concept through launch, optimization, and reporting, and be hands-on throughout. - Integrated campaigns: Build and execute multi-channel campaigns across email, paid media, organic social, webinars, third-party promotion, and sales outreach. - Webinars and virtual programs: Own end-to-end webinar execution, including programming strategy, speaker coordination, promotional planning, registration and attendance optimization, and post-event follow-up. Programs may include thought leadership webinars, product education, live demos, and industry-specific sessions. - Campaign assets and landing pages: Partner with content, design, and web teams to develop campaign assets and landing pages, ensuring consistent messaging and compelling conversion paths. - Lifecycle: Partner with lifecycle marketing to develop segmented nurture programs, audience journeys, and follow-up campaigns that move prospects from initial engagement toward sales opportunities. - Paid and digital: Partner with performance marketing on audience targeting, paid promotion, retargeting, campaign creative, and conversion strategies. - Sales activation: Build campaign enablement and outreach plays with sales and SDR teams to turn engagement into meetings and opportunities. CONVERSION OPTIMIZATION AND CAMPAIGN PERFORMANCE - Own campaign conversion performance across landing pages, webinar registrations, content downloads, and other campaign conversion points. - Identify friction across the customer journey and develop experiments to improve conversion rates and lead quality. - Optimize campaign messaging, creative, targeting, offers, and CTAs based on performance. - Track campaign effectiveness across engagement, MQLs, meetings, opportunities, and pipeline. - Partner with Marketing Ops to ensure proper campaign tracking, attribution, and reporting. - Translate performance insights into recommendations on where to invest, what to improve, and what to scale. CROSS-FUNCTIONAL PARTNERSHIP - Work directly with Product Marketing and content marketing to understand product positioning, launches, and messaging priorities and translate them into global campaign strategies. - Identify compelling narratives, customer proof points, and campaign opportunities with cross-functional partners. - Partner with regional and field marketing teams to ensure global campaigns are relevant to local audiences and sales priorities. - Work closely with Performance Marketing, Lifecycle, and Marketing Ops to build coordinated programs across channels. - Collaborate with Sales and SDR teams on campaign activation, account targeting, and follow-up strategies that drive pipeline. - Own campaign planning, timelines, stakeholder alignment, and execution to ensure campaigns launch successfully. WHAT WE'RE LOOKING FOR - 5–11+ years of experience in B2B demand generation, integrated campaigns, or growth marketing, ideally in developer tools, infrastructure, AI, or technical SaaS. - Proven experience building and executing multi-channel integrated campaigns, with measurable pipeline or revenue outcomes. - You've personally built and launched campaigns, including landing pages, email programs, webinars, promotional plans, and nurture journeys. - Strong understanding of full-funnel campaign strategy, audience segmentation, channel orchestration, and conversion optimization. - Experience running end-to-end webinar and virtual event programs, from planning and promotion to follow-up and performance analysis. - You're comfortable translating technical product messaging and thought leadership into campaigns that resonate with both technical practitioners and enterprise decision-makers. - Strong analytical skills and fluency in funnel conversion, MQLs, cost per opportunity, campaign attribution, and pipeline contribution. - Experience working across global and regional marketing teams, balancing consistent campaign messaging with local market needs. - Working knowledge of modern marketing tools such as HubSpot, Salesforce, Goldcast, Zoom Webinar, and Google Analytics. - Strong project management skills with the ability to coordinate multiple stakeholders, prioritize competing initiatives, and launch campaigns on schedule. - You're a builder. You can develop the strategy, write the copy, build the landing page, launch the campaign, pull the report, and optimize based on the results. - Comfortable with ambiguity, fast-moving environments, and true end-to-end ownership. COMPENSATION We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Salary Range: $165,000-$190,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue. In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event. What you'll do Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model. Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables. Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone. Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer. Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention. Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps. Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution. Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations. What you'll bring Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company. A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans. Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership. The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams. Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations. Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms. Availability for on-call coverage supporting executive escalations as part of a globally distributed team. Nice to have: Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting. About the team The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Lithuania; Bosnia & Herzogovina; Estonia; Spain; North Macedonia; Serbia; Slovakia; Malta; Moldova; Montenegro; Portugal; Italy; Latvia; Albania; United Kingdom; Czech Republic; Greece; Cyprus; Netherlands; Kosovo; Malaysia; Yerevan; Bulgaria; Slovenia; Romania; Poland; Bosnia and Herzegovina; Turkey; Czechia; Georgia; Croatia; South Africa Workplace: Remote [https://app.ashbyhq.com/api/images/user-content/b540b9e2-0673-4d2d-91fd-e293658f4f6a/d5db35d1-81f0-4140-b61c-f3fb1004c7d1/job%20ad%20visual.png] Please be informed that Foxelli Group hires exclusively in-house and doesn't work with any external recruitment agencies. Any company or individual claiming to recruit on behalf of Foxelli Group is not affiliated with us. At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them. If you love to learn, experiment, think boldly, make decisions, and build things that matter -you’ll feel at home with us. THE ROLE We’re on the hunt for a Marketing Manager who can think big, move fast, and actually make things happen. This is not a “just run ads and wait” role. You will coordinate all the marketing initiatives, create new marketing angles, offers, and landing pages, manage the creative department, and brief Facebook ads. This is a full-stack marketing playground where you own projects from the first spark of an idea to seeing real sales roll in. You’ll be the glue between marketing, design, and development - turning customer insights into landing pages, funnels, and campaigns that people actually want to click, read, and buy from. If you love: - mixing strategy with execution - testing ideas - improving funnels - and making pretty things convert …and you’ve played with AI tools to move faster, build smarter, or test better ideas, you might be our person 👀 🚀 WHAT YOU’LL BE DOING 🧠 STRATEGY & GROWTH STUFF - Build and run marketing strategies that support real business goals (not just vibes). - Dig into customer research and market trends to find new growth opportunities. - Analyze what’s working (and what’s not) and turn data into smart next steps. - Come up with fresh ideas to scale our funnels and campaigns. - Manage marketing projects from idea → launch → improvement. ✍️ CREATIVE & CONTENT MAGIC - Write copy for ads, landing pages, and funnels that sounds human and sells. - Review design work and give feedback so it looks on-brand and converts. - Guide the creation and optimization of ad creatives with our design team. 🌐 LANDING PAGES & WEBSITE OPTIMIZATION - QA landing pages like a detective: checking UX, flow, and functionality. - Run A/B tests to improve conversion rates. - Work closely with developers to roll out website updates and improvements. 🤝 TEAM GLUE (CROSS-FUNCTIONAL HERO) - Be the bridge between marketing, design, and development. - Create clear briefs so everyone knows what to build and why. - Track project progress and keep stakeholders in the loop. 🔍 CUSTOMER RESEARCH & INSIGHTS - Collect and analyze customer feedback and data. - Identify pain points and opportunities for improvement. - Use insights to scale sales and improve acquisition. 🤖 AI TOOLS & SMARTER EXECUTION - Bring AI into our workflow as a competitive edge. Use GPT, image/video generators, and automation platforms to compress timelines, run more experiments, and beat our own ideas. 🧩 WHAT YOU BRING You’re probably someone who: - Has experience as a Marketing Manager or full-stack marketer in e-commerce. - Have hands-on experience building with AI tools - vibe coding, workflow automations, etc. - Understands digital marketing and performance marketing deeply. - Can write clear, persuasive, not-boring copy. - Knows CRO and website optimization. - Loves looking at data and asking: “What actually sells?” - Is organized and good at managing projects. - Has worked with designers and developers before. - Can manage your own time and work remotely. - Cares about customers and research. - Gets excited about e-commerce growth. ✨ BONUS POINTS IF YOU: - Have used marketing automation tools. - Know your way around heatmaps, ad managers, and analytics tools. - Enjoy experimenting, testing, and improving things nonstop. 🦊 WHY FOXELLI? We’re not into boring corporate marketing. We like: - smart ideas - quirky personality - strong execution - and people who take ownership You’ll have space to think, test, build, and grow with us - and actually see the impact of your work. THE RECRUITMENT PROCESS Apply - A simple form that helps us know who’s stepping into our world. Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space. Interview -A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together. FIXED SERVICE FEE €2,000 - €2,800 after taxes, depending on your skills, competencies, and experience. ❕Please note that this role is based on a contract/freelance agreement. PERKS & BENEFITS - Full flexibility with your schedule in a fully remote setting, while Hubstaff ensures transparency and fairness. - Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check. - A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously. - Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested. - A budget for your home office setup so you’re comfortable working how you like and where you like. - Strong company culture and a network of unique individuals that celebrate you. ELIGIBILITY & LOCATION REQUIREMENTS ❕This role is 100% remote. - Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported. - For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours — it keeps collaboration smooth and communication easy. (This doesn’t apply to part-time roles.) Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.

Responsibilities: — Develop infrastructure for secure service connectivity as part of Fabric Zero Trust Networking. — Work on workload-identity, authorization, network-segmentation, and egress-control mechanisms.

Location: Argentina (Remote); Mexico (Remote); São Paulo, Brazil Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Senior Product Marketing Manager for LATAM will play a critical role in shaping OKX’s go-to-market strategy, driving community-led expansion and ensuring our CeFi and Web3 product narratives resonate with users in these key regions. This role requires a deep understanding of LATAM crypto landscapes, strong expertise in regional growth marketing, and the ability to work closely with local General Managers (GMs), product teams, and global marketing stakeholders. You will act as the voice of the customer in the region—both externally, to create awareness and adoption, and internally, to inform product and marketing strategies based on local market insights. What You’ll Be Doing Build and run GTM campaigns for CeFi and Web3 products across LATAM, ensuring launches are localized, compliant, and resonate with retail and institutional users. Implement marketing activities that increase product visibility and user acquisition, including digital campaigns, partnerships, community activations, and content distribution. Adapt global product narratives and positioning for LATAM, aligning with market behaviors, regulations, and cultural nuances. Execute programs with key communities, KOLs, and influencers to amplify product storytelling and drive grassroots adoption. Support regional presence through industry events, local meetups, and hackathons, ensuring OKX products are showcased effectively and generate measurable leads. Partner closely with local GMs, BD, and global product teams to deliver consistent, high-impact marketing initiatives. Collect and analyze user insights, competitor activities, and regional market trends to optimize campaigns and inform product teams. Monitor campaign KPIs, adoption metrics, and feedback loops to ensure initiatives deliver against growth and awareness goals. What We Look For In You At least 7 years of product marketing experience , with a significant portion in consumer tech, fintech, or the crypto industry. Direct trading experience in crypto markets is highly desirable. Financial Markets Knowledge : In-depth understanding of financial markets, trading principles, and investment strategies, including familiarity with various financial instruments such as stocks, bonds, cryptocurrencies, forex, commodities, and derivatives. Digital Marketing Expertise : Strong grasp of digital marketing, especially as it pertains to fintech and crypto, including conversion optimization, content marketing, and social media strategies. Community Building & Engagement: Extensive experience in building and scaling crypto-native communities, leveraging influencer networks, organizing events, and creating ambassador programs to drive organic product adoption. Communication and Influence: Outstanding communication skills, with the ability to influence strategy and articulate complex products to a diverse audience. Preferably trilingual in English, Spanish, and Portuguese Market Analysis : Demonstrated proficiency in conducting market research, competitive analysis, and trend forecasting in the digital asset space Perks & Benefits Competitive total compensation package L&D programs for employees' growth and development Various team building programs and company events More that we love to tell you along the process! #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

• Develop and execute a strategic sales plan for the assigned territory. • Identify, qualify, and close new business opportunities within end user, integrator, installation companies.

Location: Riga, Latvia Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. What You Will Do Learn and grow: Become an expert in TikTok’s advertising tools and help clients understand how to use them. Support clients: Work closely with clients to understand their needs and help them reach their goals through TikTok campaigns. Manage campaigns: Assist in setting up, monitoring, and improving ad campaigns. Use data: Analyse campaign results to find what is working and suggest ways to improve. Collaborate: Work with other teams, including Sales, Analytics, and TikTok’s own team, to give clients the best possible experience. What We Are Looking For A Bachelor’s degree or equivalent practical experience. Strong analytical skills, with confidence using data to identify trends and create actionable insights. Intermediate Excel and PowerPoint skills (required). Excellent communication and presentation skills in English. A structured, analytical mindset, with strong time management and organisation skills. Curiosity about digital advertising, and a passion for numbers, analytics, and problem-solving. A deep interest in the digital advertising ecosystem in Northern Europe. A passion for TikTok, a growth mindset, and genuine curiosity about the future of social media and digital marketing. Nice to have: some experience in account management, marketing, a client-facing role, or the digital advertising industry. Why Join Aleph Impact: Help businesses of all sizes reach new customers on TikTok, as part of a company connecting 26,000+ advertisers and agencies to the world’s biggest platforms. Growth: Start your digital advertising career by learning TikTok’s advertising tools in depth, with real client work from day one and room to grow into broader client solutions roles. Team culture: Join a dedicated TikTok team that works hand in hand with Sales, Analytics, and TikTok’s own team, in an environment where everyone is welcome, valued, and empowered to do their best work. Market context: Build expertise in the fast-moving Northern European digital advertising market from our Riga office, with a hybrid setup that mixes office collaboration with flexibility. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

Position Description As an Engineering Manager at Sonar, you will lead a squad of 8 developers to build, automate and operate software used by millions of Sonar customers worldwide. What you will do Lead and manage a team of Engineers, providing guidance, support, and mentorship to help individuals grow in autonomy and contribute to the team's success.

RESPONSIBILITIES: Own the platform roadmap and architecture, setting priorities and directing work across staff and engineering partners. Design and maintain dbt models, the semantic layer, and data quality tests that keep reported numbers trusted.

Location: New York, Chicago, or Remote CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com . The Role As a Senior Software Engineer - Agentic you will build the event-driven systems that keep claims moving for our customers, connecting our AI agents to the rest of CCC. When these systems work, claims move faster and the machinery stays invisible. Agentic coding tools are how you move fast. What you add is what they are worst at: distributed-systems design, correctness when things fail partway, and the debugging nobody else gets to the bottom of. You own a product area end to end and define the reliability bar it ships against. Salary range is: $180,000 - 225,000 This position is bonus eligible. Key Responsibilities: Own the delivery of backend services, built in Python and TypeScript, from an ambiguous problem, scoped with product managers and data scientists, through production operation. Build and operate durable, event-driven, multi-tenant systems in which agents run as steps inside deterministic workflows, designing their failure modes, replay semantics, and cost profile before they show up under load. Own tracing and audit for your area: every model call and agent step recorded, so any recommendation can be reconstructed and cited back to its sources by on-call and auditors alike. Own how claims automation data is modeled and managed across our relational, document, and graph stores. Ensure the security and isolation of sensitive data. Author the design documents for complex systems to get feedback and buy-in, review other engineers' designs and code with the same care, and mentor the engineers in your area. Raise the bar for how the team works with agentic coding tools: sharpen the specifications, instruction files, hooks, and permission policies they run under, and hold generated code to the same review standard before it merges. Take part in a shared on-call rotation for the systems you own. Requirements: 6+ years of professional software engineering experience, including an event-driven system you designed, shipped to customers, and ran in production. Python and TypeScript at the level of setting a team's conventions, plus a background in a systems language such as Rust, Go, Java, or C#. Strong computer science and distributed-systems fundamentals you use at work: concurrency, consistency, ordering, and how systems fail. Event-driven systems built on a broker such as Kafka, Azure Event Hubs, or Service Bus that handle duplicate, late, and failed events without losing or double-processing work. Data modeling and development across relational, document, and graph databases such as PostgreSQL, MongoDB, and Neo4j, including when each type fits and the partition-key, consistency, and tenant-isolation calls you made. Systems architected and operated on Azure or AWS, with CI/CD and infrastructure as code, and hands-on time with a durable workflow engine such as Temporal or the Durable Task Scheduler. A clear account of how you constrain an agentic coding tool's context and verify its output, from daily use of Claude Code, Cursor, GitHub Copilot, or similar on production work, plus changes you turned back, and why. Technical design documents you have authored for systems that span more than one team, used to get feedback and buy-in before building, and that those teams then built to. Clear writing and discussion for technical and non-technical audiences: drawing out a customer's real problem and explaining the trade-offs back to them. Even Better if You Have: React and TypeScript experience, so you can deliver a full-stack feature end to end, especially chat, streaming, and citation-heavy AI experiences. Formal methods or fault-injection testing, such as Lean, TLA+, or deterministic simulation. Performance work below the application layer: profiling, memory, and concurrency tuning. Familiarity with how AI agents reach their tools and enterprise systems, through the Model Context Protocol (MCP), the Agent2Agent (A2A) protocol, command-line tools, and microservices. Exposure to the insurance, claims, or automotive repair domains. What Success Looks Like: In your first six months, services you built run in production against SLOs you set, and you can show they held as load grew. You are trusted with the hardest correctness and scale problems, and you turn them into a design, a shipped system, and a number you can put in front of a customer. You are energized by what agentic coding tools make possible. Your team ships more than its headcount suggests, and your specifications and reviews are why the output survives production. You have a passion for systems that last: failures are designed for in advance, and when one happens anyway, the trace says exactly where. Standards you set for reliability, reviews, and design documents outlive the project they started on. Engineers you mentor ship reliable services without your direct involvement. You enjoy getting a product manager, a data scientist, and a customer's team into one room and coming out with a single agreed scope, and you can argue a position without needing to win it. You embrace our ambitious, collaborative, and empathetic values, and you like problems where the answer has to be measured rather than argued. Interview Policy & Privacy Notice: A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE . About CCC's Commitment to Employees: CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success. CCC offers competitive compensation and benefits to support you and your families, including: 401K Match Paid time off Annual Incentive Plan Performance Bonus Comprehensive health insurance Adoption Assistance Tuition Reimbursement Wellness Programs Stock Purchase Plan options Employee Resource Groups For more information about our benefits, please check out our careers site . Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

Location: Austin, TX Workplace: remote Maps Quality Tester   Welocalize is seeking a Maps Quality Tester with a background in GIS or previous maps experience. In this exciting role, you will be working at a leading consumer technology company as a contributor to the finished products released in target markets across the globe.  The ideal candidate is a brilliant problem solver, quick study, self-starter, and excellent communicator with a passion for shipping quality products. The ability to think on your feet and to deliver results in a fast-paced environment is a must. If you’re an avid cyclist who tracks your performance across different routes, that is considered relevant experience and a strong plus!  Our testers will work closely with the development team to ensure the client organization ships the highest quality application. The candidate should possess the ability to quickly grasp and distill highly complex matters into clean, understandable reports. The candidate must also be an effective diplomat with strong communication and organizational skills, who is willing to prove him or herself within a company of talented individuals.  Project Details Location: Austin (Texas) Work Type: Remote Shift Timings: 10:00 AM - 7:00 PM (CST) Type: Full Time (12 months Contract with possible extension) Pay Rate: $23/hour REQUIREMENTS: Proficient in using iOS and MacOS (desirable) Working knowledge of maps and web-based mapping products Good written and spoken English Experience working with data and spreadsheets Familiarity with using mobile devices for driving navigation e.g. Apple Maps, Google Maps Creative thinker and able to understand the product from the user's perspective Organised and self-sufficient, able to work remotely without direct supervision Ability to explain technical details in clear and concise reports Bachelor’s degree or higher preferred (Geography, Cartography, or related field preferred) Austin-based (but you'll be working from home in Austin) Job reference: #L1-CC1

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Platform Intelligence turns each new Claude model's abilities into API features that developers can build on. Our goal is to make the full intelligence of each model available through the API. We own the capabilities that shape what Claude can do for developers: tool use, built-in tools such as web search and code execution, thinking controls, structured outputs, and the memory, files, and skills APIs. We also run the API side of every Claude model launch, including its safety features and controls. That means getting the API ready for each new model, coordinating with research, safeguards, product, and cloud partners, and making sure the model, its features, the SDKs, and the docs all ship together on launch day. The work sits where research meets product. We work with new models before they are public. When a model gains a new ability, we work out what it should look like as an API, build it, and ship it to developers on our own platform and on cloud platforms. Those decisions shape how developers first use each model. We also own API versioning and the evals that tell us a capability works in production. What you'll do You'll lead the design, build, and operation of API capabilities used by developers around the world. You'll work with research to understand what a new model can do and turn that into an interface that is simple, durable, and hard to misuse. You'll lead the API side of new model launches. You'll plan the work, track readiness across teams, resolve the issues that come up late, and see the launch through on the day. Between launches, you'll make the next one faster and safer. You'll set technical direction for work that spans several teams, write clear design proposals, review API designs from other teams, and mentor engineers on the team. Representative projects Lead API readiness for a Claude model launch, so that every feature works on day one across our API, SDKs, docs, and cloud partners Take a new model ability from research prototype to public API feature, from interface design to production rollout Build and operate tools such as web search and code execution under real traffic Automate the manual parts of a model launch Build the evals that catch a capability regression before a launch You might be a good fit if you: Have led technical projects that spanned several teams, from design through launch and operation Have designed and operated production distributed systems where correctness, latency, and availability all matter Have strong product sense and care about API design and developer experience Make sound technical decisions with incomplete information, as models and priorities change close to a launch Explain tradeoffs clearly to research, product, and go-to-market partners, including non-engineers Make the engineers around you better through design review and mentoring Use AI tools as a regular part of how you design, build, and review software Care about the societal impacts of your work and Anthropic's mission to build safe, beneficial AI Strong candidates may also have: Building public APIs, SDKs, or developer platforms Working with large language models, including tool use, agents, or evals Running launches or migrations with fixed deadlines and many dependent teams Building tools for agents, such as search or code execution Storage, memory, or context systems at scale Integrating with cloud platforms such as AWS, Google Cloud, and Azure Deadline to apply: None. Applications will be reviewed on a rolling basis. Location Preference: Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Kuala Lumpur, Malaysia Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for an experienced, hands-on Team Manager, Customer Support – APAC to lead our regional Customer Support organization and contribute to our global support strategy. You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones. You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development. Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership. Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning. Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience. Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes. Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements. Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience. Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions. Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset. Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working. Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities. Requirements 5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology. Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development. Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management. Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability. Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions. Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders. Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies. Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization. Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability. Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential. What we offer Competitive salary and benefits package, including performance-based incentives. Opportunity to play a key leadership role within a global Customer Support organization. The opportunity to help shape and evolve our global follow-the-sun Support model. International collaboration with Support, Product and other business teams. Opportunities for international travel and collaboration with global teams. Quarterly team events and company-wide celebrations. An open and collaborative working culture. Shared staff lunches and complimentary fruit, tea and coffee. Opportunities to participate in company and customer events, including F1-related events. Join a diverse APAC organization representing many nationalities and backgrounds. Opportunities to actively contribute to our diversity and CARE initiatives. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Chicago, IL or Remote CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com . The Role As a Senior Machine Learning Engineer, you'll own models and evaluations end to end within a problem area and turn the results into product decisions. You'll join a new engineering group at CCC building AI-native products for our auto casualty business, the injury side of auto claims. The group is small and senior, and it's growing fast. Our teams work on: Medical bills: AI products that help claims teams handle the medical bills on injury claims accurately and efficiently. Claims decision support: products that help claims professionals make better, faster decisions on injury claims. Agentic Rules Platform: the rules engine and agentic tooling behind decisions across our casualty products, plus the evaluation infrastructure every team relies on. Your impact: You'll show, with evidence, whether our AI works and whether it's worth it. You'll build models on real claims data, design the evaluations that compare our AI with expert decisions, and measure the impact customers see. Most of our products run on large language models, so you'll combine statistical modeling with LLM evaluation and write the production code to ship both. Salary range is: $180,000 - 225,000 This position is bonus eligible. Key Responsibilities: Build and ship statistical, ML, and hybrid LLM models (including retrieval and embeddings) on real claims data Design evaluations and gold datasets with data labelers and subject matter experts, and run them continuously as the product changes Measure impact through experiment design, baselines, and ROI analysis, and explain the results clearly to product, sales, and customers What success looks like: In your first month , you've run your first evaluation on real data and shared what you found. By six months , you've shipped a model or evaluation to production, and a product decision was made on evidence you produced. Requirements: Typically 5+ years of experience in machine learning, data science, or quantitative engineering roles A strong quantitative foundation (statistics, probability, experiment design) from a degree, research, or equivalent experience Strong Python and SQL, and a track record of taking models to production and measuring how they perform Hands-on experience with both statistical ML and LLM-based approaches (RAG, embeddings, vector search), including evaluating LLM outputs Real experience working faster with AI-assisted tools, with examples you can walk us through Nice to have Causal inference, survival analysis, or calibration methods applied to business decisions Experience fine-tuning models for domain-specific tasks Interview Policy & Privacy Notice: A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE . About CCC's Commitment to Employees: CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success. CCC offers competitive compensation and benefits to support you and your families, including: 401K Match Paid time off Annual Incentive Plan Performance Bonus Comprehensive health insurance Adoption Assistance Tuition Reimbursement Wellness Programs Stock Purchase Plan options Employee Resource Groups For more information about our benefits, please check out our careers site . Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

Location: Mumbai, India; Noida, India Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for an experienced, hands-on Team Manager, Customer Support – APAC to lead our regional Customer Support organization and contribute to our global support strategy. You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones. You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development. Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership. Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning. Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience. Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes. Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements. Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience. Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions. Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset. Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working. Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities. Requirements 5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology. Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development. Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management. Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability. Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions. Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders. Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies. Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization. Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability. Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential. What we offer Office Location: Mumbai or Noida. Competitive salary and benefits package, including performance-based incentives. Opportunity to play a key leadership role within a global Customer Support organization. The opportunity to help shape and evolve our global follow-the-sun Support model. International collaboration with Support, Product and other business teams. Opportunities for international travel and collaboration with global teams. Quarterly team events and company-wide celebrations. An open and collaborative working culture. Shared staff lunches and complimentary fruit, tea and coffee. Opportunities to participate in company and customer events, including F1-related events. Join a diverse APAC organization representing many nationalities and backgrounds. Opportunities to actively contribute to our diversity and CARE initiatives. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

Location: Chicago, IL or Remote CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com . The Role As a Senior AI Engineer, you'll own agents end to end within a problem area, from the first prototype to measured performance in production. You'll join a new engineering group at CCC building AI-native products for our auto casualty business, the injury side of auto claims. The group is small and senior, and it's growing fast. Our teams work on: Medical bills: AI products that help claims teams handle the medical bills on injury claims accurately and efficiently. Claims decision support: products that help claims professionals make better, faster decisions on injury claims. Agentic Rules Platform: the rules engine and agentic tooling behind decisions across our casualty products, plus the evaluation infrastructure every team relies on. You'll build the AI agents behind our products. They work with complex documents and claim data, call tools, and support claims experts in their daily work. You'll own the orchestration, retrieval, evaluations, and guardrails that make them safe to rely on, and you'll write the production code to ship them. Salary range is: $180,000 - 225,000 This position is bonus eligible. Key Responsibilities: Design and build LLM-powered agents and workflows: orchestration, tool use, retrieval, structured extraction, and human-in-the-loop review Build evaluations with data labelers and subject matter experts, and run them on every change Make agents production-grade: guardrails, observability, cost and latency, and careful handling of sensitive health data What success looks like: In your first month, you've shipped a measured improvement to an existing agent. By six months, an agent you built is in production with customers, backed by evaluation results. Requirements: Typically 5+ years of professional software or ML engineering experience, including meaningful recent work with LLMs Strong production engineering skills in Python, including API services, and comfort working in TypeScript At least a year of shipping LLM-powered products to real users, including retrieval (RAG, embeddings, vector search) and prompt engineering Experience designing evaluations for non-deterministic systems, and the habit of measuring before and after every change A quantitative mindset: you're comfortable with metrics, sampling, error analysis, and knowing when a result is real Real experience shipping faster with AI-assisted or agentic engineering tools, with examples you can walk us through Nice to have: Document understanding, OCR, or extraction from complex documents Experience fine-tuning LLMs or working with multimodal data Interview Policy & Privacy Notice: A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE . About CCC's Commitment to Employees: CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success. CCC offers competitive compensation and benefits to support you and your families, including: 401K Match Paid time off Annual Incentive Plan Performance Bonus Comprehensive health insurance Adoption Assistance Tuition Reimbursement Wellness Programs Stock Purchase Plan options Employee Resource Groups For more information about our benefits, please check out our careers site . Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

Location: Delhi, India; Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for Business Head/Client Partner Manager to join our team in Mumbai, India. In this role, you will be responsible for developing strategies that grow the market. You will lead the regional team to cultivate relationships with businesses, develop and unlock opportunities for advertisers to grow, bring industry insights and plan growth and acquisition activities.    As a Business Head/Client Partner Manager, you are expected to provide deep product insight and ongoing consultative support to the sales team and their clients. What You'll Do :- Develop strategies, tactics, sales plans, and profit targets for the region Maintain a relationship with our media partner and build together a strategy to grow the business. Manage the day-to-day administration and long-term financial health of the business unit Lead both internal and external QBR process Manage sales routines on a weekly basis Work closely with cross-functional project teams to maintain continuous product knowledge Resolve client issues in an efficient, tactful manner, and support the implementation of solutions that prevent future problems Create an innovative strategy to evangelize and grow the market through the sales team Develop an excellent relationship with the entities and associations in the region Identify and report on business opportunities and strategic alliances in target markets Collaborate with internal and cross-functional teams (marketing, communications, finance, legal, sales, etc.) to drive strategic growth in revenue and operations Track, analyze, and optimize the performance of the app, product adoption, audience growth, being able to define localized strategy and establish a sustainable ecosystem that fits the local needs of clients, companies, and partners Bring industry insights and plan growth and acquisition activities What You'll Need For This Role :- Minimum of 10+ years experience in the online ad sales Bachelor’s degree. A Masters Degree will be a plus In-depth knowledge of the digital and mobile advertising environment Understanding the decision-making process of an advertiser, partnering with them, and bringing customized solutions to drive the best results to target companies What Will Make Us Love You :- You have the ability  to manage multiple projects and work effectively with people and different departments in a fast-paced, dynamic environment You possess strong leadership skills conducting important salesforce teams, finance area, and support areas You have excellent sales and negotiation skills, exceptional presentation and communication skills You are able to work on multiple projects and have excellent project management and time management skills You are driven, optimistic and love to take new initiatives What You'll Love About Us :- We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Adelaide, Australia Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for an experienced, hands-on Team Manager, Customer Support – APAC to lead our regional Customer Support organization and contribute to our global support strategy. You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones. You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development. Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership. Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning. Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience. Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes. Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements. Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience. Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions. Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset. Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working. Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities. Requirements 5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology. Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development. Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management. Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability. Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions. Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders. Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies. Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization. Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability. Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential. What we offer Based in our Adelaide, Australia office. Competitive salary and benefits package, including performance-based incentives. Opportunity to play a key leadership role within a global Customer Support organization. The opportunity to help shape and evolve our global follow-the-sun Support model. International collaboration with Support, Product and other business teams. Opportunities for international travel and collaboration with global teams. Quarterly team events and company-wide celebrations. An open and collaborative working culture. Shared staff lunches and complimentary fruit, tea and coffee. Opportunities to participate in company and customer events, including F1-related events. Join a diverse APAC organization representing many nationalities and backgrounds. Opportunities to actively contribute to our diversity and CARE initiatives. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.