Вакансии

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We’re looking for a strategic and operationally rigorous Senior Manager, Head of Talent Operations to lead and scale the engine behind our recruiting organization. You will lead a team of 4 Talent Operations professionals and oversee the operational backbone supporting our ~40-person recruiting team, which is growing rapidly in scale and complexity across functions and globally. This role owns and strengthens core recruiting infrastructure — including interview scheduling and operations, headcount governance, tech stack strategy, interviewer enablement, compliance, and candidate experience — ensuring our systems are efficient, scalable, and built for continued growth. This is a highly cross-functional leadership role requiring strong systems thinking and execution rigor. WHAT YOU'LL DO - Talent Operations Leadership - Lead, coach, and develop a team of four Talent Operations professionals. - Drive prioritization, operational rigor, and scalable infrastructure to support a 40+ recruiter organization. - Be hands on where needed to continue to shape and grow this critical function. - Recruiting Technology Strategy & Ownership - Own the full recruiting tech stack (ATS, scheduling tools, sourcing tools, CRM, interview tools, etc.). - Partner with Tech Enablement to drive system implementation, integration, automation, and optimization. - Evaluate and implement new tools as the organization scales. - Oversee and evolve the internal recruiting “help desk” into a scalable, automated support function. - Headcount Planning & Governance - Own execution and operational tracking of the company’s headcount plan in partnership with finance. - Build systems to monitor hiring progress, recruiter capacity, and forecasting. - Interview Operations & Scheduling - Own end-to-end interview operations, including scheduling infrastructure. - Build scalable processes and tooling to support high-volume, complex hiring. - Ensure a seamless and efficient experience for candidates, recruiters, and interviewers. - Programs & Experience (Interviewer Enablement, Referrals, Candidate Experience) - Own and scale core recruiting programs, including interviewer enablement, referrals, and candidate experience, ensuring they drive hiring excellence at scale. - Define success metrics and lead ongoing optimization to improve quality of hire, engagement, and overall recruiting performance. - Compliance & Global Hiring Expansion - Ensure recruiting processes meet compliance requirements across jurisdictions. - Partner with People Ops & Legal to support international hiring expansion. WHAT YOU NEED - 8+ years of relevant operations experience; 3+ years in talent/recruiting operations a plus. - 3+ years of experience managing high-performing teams. - Experience supporting a large, complex recruiting organization (30+ recruiters preferred). - Strong headcount planning, workforce planning, and reporting experience. - Demonstrated experience building scalable processes in high-growth environments. - Strong project management skills with the ability to manage multiple high-impact initiatives simultaneously. - Experience supporting global hiring and multi-jurisdiction compliance. - Data-driven decision maker with strong analytical capabilities. - Exceptional cross-functional communication and stakeholder management skills. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Lagos, Nigeria Who We Are We are building a category-defining financial institution focused on expanding access to credit for underbanked individuals and small businesses across Nigeria. Through innovative lending, savings, and deposit solutions, we are redefining convenience, speed, and customer experience. The Role The Recovery Manager is responsible for the overall performance of Non-Performing Loans (NPL) and Written-Off Recoveries, including exceeding monthly recovery targets, safeguarding portfolio quality, proactively addressing performance gaps, and fostering a high-performance recovery culture. This role is for operators who think in numbers and manage by data, are obsessed with targets, run rates, and gap closure, can balance firmness with customer empathy, take extreme ownership and deliver results under pressure, challenge inefficiency and raise the performance bar, and move fast, act decisively, and execute relentlessly. Responsibility 1. Target Ownership & Run-Rate Management Deliver 100%+ of monthly NPL and written-off recovery benchmarks. Translate monthly targets into weekly and daily run-rate expectations. Identify deficits early and execute structured recovery sprints. 2. Performance Governance Implement daily war-room reviews. Track PTP conversion rates, RPC rates, contactability, and agent productivity. Reallocate high-value accounts to top performers when necessary. Enforce strict accountability at Team Lead and Agent levels. 3. Strategy & Continuous Improvement Design and execute data-driven recovery strategies. Lead portfolio segmentation (balance-based, risk-based, behavior-based). Improve PTP kept rates and reduce roll-forward rates. Introduce structured incentive models to drive productivity. 4. Team Leadership & Capability Building Recruit, develop, and retain high-performing recovery talent. Coach Team Leads to operate with discipline and urgency. Build a performance culture where underperformance is corrected quickly. 5. Executive Reporting & Insight Provide sharp, insight-led reporting to executive management. Forecast month-end outcomes based on real-time run rate. Highlight risks to profitability early and propose mitigation plans. Requirements Mandatory HND or BSc in a relevant discipline. Minimum of 7+ years’ experience in Recoveries (consumer lending or fintech preferred). Proven track record of consistently hitting or exceeding recovery targets. Strong analytical capability and data fluency. Advantageous Experience in digital collections platforms. Exposure to credit risk or portfolio analytics. Experience managing >20 collectors. Core Competencies Advanced negotiation and objection handling. Data-driven decision making. Strong execution discipline. Conflict resolution and escalation management. High emotional resilience under pressure. Clear and confident communication at all levels.

Location: Dhahran, Saudi Arabia Eram Talent is a leading Talent Acquisition Consultancy focused on placing highly skilled professionals in various industries across the globe. We are currently seeking a Field Compliance Coordinator specializing in Drilling Safety and Environment for one of our prominent clients in the oil and gas sector. In this role, the Field Compliance Coordinator will ensure that safety and environmental regulations are adhered to in drilling operations, collaborating closely with field teams, contractors, and management to mitigate risks and promote a safe working environment. Functional Job Title: Drilling Field compliance coordinators (Safety and Environment) JOB DESCRIPTION: The successful candidate will be required to perform the following: Act as the UR Operations Excellence & Compliance Division Field HSE Advisor, EMS focal point, reports to Group Lead and maintains daily communications with assigned departments ops managers to provide key support, in regards of E&OH for field and office activities; Provide field support in regards of daily activities environmental impacts, environmental release events and E&OH audits/inspections; Review the annual environmental objectives and programs (action plans) proposed by UROE&CD with department management and signs off on department approved environmental objectives; Obtains monthly updates from department training coordinator to verify the department’s environmental/ EMS compliance and reports deficiencies, if any, to the group lead; Reviews and reports new (or changes in) departmental processes and/or procedures that may have an environmental impact (adverse or beneficial) and may affect achievement of desired EMS outcomes to UROE&CD; Conduct EMS assessments, E&OH inspections (ECAs, OHHAs, CEHAs, RPAs, NORM surveys and EH surveys) as per schedules; Produce the non-compliance reports and communicate them to unit supervisor; Monitors the performance of Environmental emergency drill scenarios and follows up with any identified deficiencies; Monitor and reports the department daily activities environmental data and performance indicators on Flaring, SO2, Greenhouse gas emissions (GHG), Water Conservation, Energy, etc; and Advice UR Operations on managing environmental risks and provide recommendations to mitigate impacts Requirements The successful candidate should hold a Bachelor degree in, Engineering, HSE, Science, Industrial, or in a related discipline from an accredited entity or equivalent. A Master’s Degree in Environment is preferable. Minimum 10 years of experience in environmental compliance related to drilling and completion operations shall demonstrate/prove a high level of Environmental management skills with expertise in oil and gas or other related activities. Certified and/or have knowledge and field experience in Environmental management systems (preferably Internal/Lead audit certifications ISO 14001, other training certifications related to environmental sustainability, air mitigations, hazardous waste, GHG, water/wastewater management, NORM/ radioactive, spill control, noise control, and etc.) preferably to have demonstrated knowledge of delivering hands on environmental training and conducting of different environmental awareness sessions. preferably to have good knowledge of environmental concepts, international environmental standards, and industry related environmental standards, and research methods. Ability to write reports; ability to work with others and communicate technical concepts and ideas to non-technical personnel and the public; ability to read, write, speak, understand, and communicate in English sufficiently to perform the essential duties of the position; ability to use computer applications.

Location: Prague Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. We’re looking for a driven, curious, and Strategic Inside Sales Representative to join our Commercial Sales organization at Wrike. In this role, you’ll engage with prospects and customers across high‑value accounts, build strong relationships, and uncover new opportunities to expand Wrike’s footprint. If you thrive in a fast‑paced environment, enjoy solving complex customer challenges, and love collaborating with a high‑performing team, we’d love to meet you. As part of our Prague co‑location strategy, this role follows a 3‑day in‑office schedule. Being together accelerates learning, strengthens collaboration, and helps us build a consistent, high‑impact sales motion across the team. Team Dynamics: As a Strategic ISR, you’ll manage a defined set of enterprise accounts, partnering closely with Account Executives to drive pipeline and achieve shared booking targets. You’ll balance inbound engagement with proactive outbound prospecting, identifying customer pain points and positioning Wrike as the solution that helps teams work more efficiently and effectively. This role sits at the intersection of sales strategy, customer insight, and execution. You’ll be expected to understand complex customer environments, tailor your outreach, and contribute to account‑level planning. You’ll join a collaborative, co‑located team that values curiosity, resilience, and continuous improvement — and where will matters just as much as skill. Your Impact: Proactively do calling to all assigned existing customers and new prospective clients (hunting) and generating pipeline and incremental business on both Deep understanding customer/prospect needs and spot opportunities to expand Wrike within existing accounts. Research competitors, consumer behavior, market trends, product developments, and lead acquisition methods to inform strategy and identify opportunities for cross-selling Identify new prospects within targeted accounts by analyzing business workflows and leveraging insights from customer interactions to discover potential sales opportunities Collaborate with Strategic Account Executives to develop and execute account strategy, ensuring alignment on goals and approaches to maximize revenue growth within current accounts Actively seek out additional contacts and decision-makers in existing accounts through channels such as networking, referrals, and research, emphasizing the value of Wrike Conduct research on prospects and their organizations to personalize outreach via email, phone, and LinkedIn, showcasing how our solutions address specific challenges faced by the account Leverage outbounding and AI tools (ie: Lusha, Sales Navigator, SalesLoft, Regie) to create a strategic list of potential prospects to target outreach Proactively build knowledge of the product, new feature releases, changes in market trends and competitors landscape to improve engagement Partner with sales teams, including other ISRs, Senior Sales Executives, and Marketing, to refine and perfect account-specific messaging, aligning with business workflows needs and solution selling Your Qualifications: Fluency in English 2+ years of successful sales experience (Tech/SaaS Preferred) Stronger business acumen: to interpret business models, workflows, and operational challenges to identify expansion paths that aren’t obvious. Account strategy skills: understanding complex account structures, buying committees, and multi‑stakeholder dynamics — not just surface‑level prospecting. Executive‑ready communication: comfortable engaging senior stakeholders and articulating value in a strategic, business‑outcome‑focused way. You will stand out with: Experience handling the full sales cycle from qualification to close Experience handling customer relationships and using those relationships to expand business Experience with solution selling Outbound sales calling experience Experiencing filtering through a large number of inbound leads/trials, and promptly following up on those leads Ability to conduct end-user demonstrations over video conferencing/zoom Benefits & Perks: 5 Weeks of paid vacation Sick Leave Compensation 5 Paid Uncertified Sick Days 2 weeks fully paid w/ medical certificate, additional 4 weeks paid at 80% salary rate Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Meal Vouchers (CZK 220 per working day) Annual Prague Travel Card (Lítačka) Hybrid Working Model Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus Your recruitment buddy will be Aziza Talhi , Senior Recruiter. #LI-AT1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is evolving the Product Support experience, powered by AI, automation, and integrated systems. The AI Infrastructure & Tooling team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect systems, and streamline support operations. As a Support Engineer, AI Infrastructure & Tooling on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together. You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent Product Support platforms. Your work will help us bring the right context into customer conversations, automate complex workflows, and optimize both the customer and Specialist experience by applying AI where it can meaningfully improve support workflows, quality, and efficiency. This role is ideal for someone who can move from ambiguous support problems to working technical solutions: understanding the workflow, identifying the systems involved, building the integration or automation, validating the data flow, and measuring the impact on customer outcomes and Specialist efficiency. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Build and operationalize AI-powered workflows that improve Product Support experiences for customers and internal support teams Design and maintain integrations across Decagon, Zendesk, Figma admin tooling, internal data sources, and adjacent Product Support platforms Bring relevant customer, account, product, billing, file, or admin metadata into support conversations so chatbots and Specialists have the context they need to resolve issues more effectively Use LLMs and AI patterns for classification, summarization, routing, recommendations, context enrichment, and workflow automation Partner with Engineering, Analytics, Security, Programs, Support, and vendor teams to align on requirements, implementation, governance, and rollout Build quality checks, monitoring, fallback paths, and operational guardrails so AI-powered workflows can be trusted in production Define success metrics for each workflow, track adoption and impact, and iterate based on customer outcomes, Specialist efficiency, and adoption We’d love to hear from you if you have: 3+ years of experience shipping integrations, automations, or internal tools across customer-facing operational systems Strong proficiency in modern back-end technologies and languages (e.g., Ruby, Python, Go, C++, PostgreSQL), with hands-on experience building APIs, implementing webhooks, orchestrating data flows, and integrating systems across complex workflows. Hands-on experience with LLM-powered workflows, AI automations, or AI-enabled customer/support experiences, including working with operational data to debug issues, improve workflows, and measure impact Strong product and stakeholder instincts: you can translate ambiguous support problems into practical, adopted, and measurable technical solutions Proven track record of designing AI workflows with clear guardrails, fallback paths, and responsible deployment practices While it’s not required, it’s an added plus if you also have: Experience with support platforms like Zendesk, Decagon, Sprinklr, Gainsight, Maestro QA/Rippit, Assembled, Salesforce, or similar systems Familiarity with agent assist tooling, AI support chatbots, copilot tooling, RAG, AI observability, or monitoring AI workflows in production Experience building internal Slack tooling, workflow automations, or embedded support experiences Background in Support Engineering, Internal Tools Engineering, Solutions Engineering, Support Operations, CX Systems, or Business Systems Familiarity with customer support metrics such as containment, deflection, CSAT, first contact resolution, routing accuracy At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Own independent audits and regulatory programs including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, HIPAA, and related frameworks. - Drive scope definition, readiness assessments, auditor engagement, remediation planning, and executive level reporting. - Develop a strong working understanding of Sierra’s Conversational AI Platform, model providers, and cloud architecture. Partner with Platform and Agent Engineering to design and operationalize controls across multi cloud environments, infrastructure, inference and data platforms. - Build a centralized and evolving security controls library mapped to compliance, regulatory and customer requirements. Continuously assess control effectiveness, identify gaps, prioritize risk, and drive remediation that strengthens Sierra’s security and compliance posture. - Define and enforce security baselines for cloud infrastructure, containerized workloads, Kubernetes, identity, encryption, logging, and network security controls. Partner with engineering teams to integrate security requirements into configuration and change management. - Design and operate automated compliance workflows using AI, infrastructure as code, and security tooling to reduce manual effort, improve control assurance, and scale with platform evolution. WHO YOU’LL WORK WITH You will act as a strategic partner to Platform, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity. WHAT YOU’LL BRING - 8+ years of experience in security compliance or GRC or security adjacent roles within fast growing technology companies. - Deep expertise in security compliance frameworks including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, and similar regulatory environments. - A systems oriented and engineering focused GRC mindset, with the ability to reason about cloud architecture, data flows, and control effectiveness alongside engineers. - Experience owning complex audits and driving risk based remediation across distributed teams. - Hands-on experience with multi-cloud infrastructure (AWS, Azure, GCP). - Strong experience implementing and automating security controls across cloud infrastructure, configuration management, container security, Kubernetes, encryption, identity, and authentication systems. - Ability to clearly communicate compliance requirements internally to engineering teams and externally to customers in a technically credible way. - Relevant certifications such as CISSP, CISA, PCI ISA, ISO 27001 Lead Auditor, or equivalent experience. EVEN BETTER... - Experience supporting AI platforms, fintech, healthcare, or other highly regulated environments. - Familiarity with global regulatory environments including GDPR, DORA, the EU AI Act, and emerging security and AI governance requirements across APAC regions. - Experience supporting public sector or FedRAMP aligned environments. WHY JOIN US? You will operate at the center of AI systems, cloud infrastructure, and global compliance, shaping how security controls are designed and scaled for modern AI platforms. This role offers high ownership, deep technical partnership with engineering, and the opportunity to define what strong GRC looks like at Sierra. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE As a Product Operations Manager, you’ll work closely with Product and Engineering teams to drive launch operations and quality, ensuring teams can operate effectively as Notion scales. You’ll serve as the core liaison between Product and the go-to-market organization, helping ensure new products and features are successful.   This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. The ideal candidate is able to dive into ambiguous problems that require deep technical fluency, think in systems to scale technical programs, identify and build agentic workflows to accelerate processes, and communicate effectively to drive alignment across cross-functional teams. Your core responsibilities are: - Partner with product teams to help drive product strategy by synthesizing customer + internal signals into clear insights, framing bets/tradeoffs, and driving alignment on priorities. - Build agentic workflows, tooling and processes that drive engineering velocity and a higher bar for launch quality - Coordinate end-to-end launch of new features across teams, starting with early access programs with external customers to setting clear exit criteria for GA launches, to ensure successful outcomes. - Build evergreen feedback loops and triage + evaluation systems that allow teams build with confidence and prioritize the right bets. - Build strong relationships and drive clarity with key partner teams. SKILLS YOU'LL NEED TO BRING - You have at least 4+ years of experience working in product operations, technical program management, project management, or a product ownership role. - You regularly work and keep up with AI tools (i.e Claude Skills, Cowork, Codex etc) to support your work. - You can identify tradeoffs between building systems or processes that don’t scale to ensure successful outcomes. - You have strong communication skills and can work with both technical and non-technical audiences. This includes teams like Research, Data Science, Product, Security, Legal, Support, and Customer Success - You have strong analytical and problem-solving skills that allow you to act with high agency, at multiple altitudes. - You know when to prioritize collecting more information and when to make decisions with limited data. - You can operate in a fast paced environment where priorities and challenges can change quickly. NICE TO HAVES - Strong knowledge of basic scripting, APIs, MySQL, MCPs and similar open source technologies. - Knowledge of and experience using one or more of the following languages - Python, Go, C++ or Java and are comfortable with Github, CLI, etc. - Background in product management or engineering. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and New York, the estimated base salary range for this role is $170,000-$210,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: United States About Flosum Flosum is a leading DevOps and release management platform purpose-built for the Salesforce ecosystem. We serve Fortune 500 enterprises across regulated industries, helping them ship faster, stay compliant, and scale their Salesforce operations with confidence. We are entering an aggressive growth phase and are looking for exceptional leaders who can help us dominate our market and scale rapidly toward $100M+ in annual revenue. The Opportunity We are hiring a VP of Finance who is far more than a traditional finance executive. This is a hands-on, high-impact leadership role for someone who can serve as a true strategic partner to the CEO and executive team, wielding financial intelligence as a growth weapon. You will own the financial architecture of the business while simultaneously driving operational excellence across our go-to-market functions. You will be the person who figures out where every dollar should go to maximize growth velocity and ensures we are building a scalable, capital-efficient machine. This is not a role for someone who wants to sit back and produce reports. We need a builder and operator who can make a dent in the company from day one. What You Will Own Financial Strategy & Capital Allocation Own the company’s financial model, forecasting, and long-range planning with a relentless focus on accelerating growth to $100M ARR Determine where capital should be deployed across R&D, sales, marketing, and customer success to maximize ROI and speed to scale Build and maintain a capital allocation framework that balances aggressive growth with operational discipline Lead fundraising strategy, investor relations, and board-level financial reporting if and when external capital is pursued Go-to-Market Financial Operations Partner with sales, marketing, and revenue operations leadership to optimize GTM spend efficiency and pipeline economics Build financial models that connect marketing investment to pipeline generation, conversion rates, deal velocity, and revenue outcomes Establish and track unit economics (CAC, LTV, payback period, magic number) to inform GTM investment decisions at an enterprise SaaS level Provide financial oversight and accountability for GTM team performance, headcount planning, and quota/capacity modeling Budgeting, Planning & Operational Efficiency Own the annual budget process and quarterly business reviews, ensuring every function is aligned to growth targets Implement rigorous financial controls and reporting cadences without creating bureaucratic drag Identify inefficiencies and reallocate resources in real time to capitalize on what’s working Build dashboards and reporting that give the executive team instant visibility into financial and operational health Scaling the Business Serve as a strategic thought partner to the CEO on all growth decisions, including pricing, packaging, market expansion, and M&A Bring a deep understanding of SaaS business models and the levers that drive hyper-growth in enterprise software Help design compensation structures, commission plans, and incentive models that drive the right behaviors across the organization Evaluate and optimize vendor spend, technology investments, and operational costs to fund growth Requirements What We Are Looking For 10+ years of progressive finance leadership experience in B2B SaaS companies, with at least 3–5 years at the VP or CFO level Proven track record of scaling a SaaS company from the $10–30M range toward $100M+ ARR in a compressed timeframe Deep fluency in SaaS metrics, unit economics, and the financial mechanics of enterprise software businesses Exceptional command of go-to-market functions — you understand how sales, marketing, and customer success drive revenue, not just how to count it Experience managing or providing financial oversight to GTM teams, including headcount planning, territory modeling, and pipeline forecasting Hands-on operator who builds models, digs into data, and drives decisions — not someone who delegates everything to a team of analysts Experience in the Salesforce ecosystem or selling into Fortune 500 enterprises in regulated industries is a strong plus Outstanding communication skills with the ability to translate complex financial data into clear, actionable insights for non-financial stakeholders Missionary mindset — you take ownership, think independently, and care about the success of the company as if it were your own What Success Looks Like First 90 Days: Complete a full diagnostic of the company’s financial model, GTM spend efficiency, and unit economics Deliver a capital allocation recommendation identifying the highest-ROI growth investments Establish baseline KPIs and a financial reporting cadence that gives leadership real-time visibility First 6 Months: Implement a scalable financial planning and analysis framework tied directly to growth milestones Optimize GTM spend to measurably improve pipeline efficiency and reduce CAC payback period Partner with the CEO and revenue leadership to finalize the investment plan for scaling to $100M ARR First Year: The company has a clear, data-driven financial roadmap with capital deployed against the highest-impact growth levers GTM team operating at peak financial efficiency with transparent cost-to-revenue attribution Financial infrastructure is investor-ready and scalable for the next phase of growth Benefits Why Flosum Market Leadership: We are a category leader in Salesforce DevOps with deep enterprise traction and a product that Fortune 500 companies depend on Massive Opportunity: The Salesforce ecosystem is a multi-billion dollar market, and we are positioned to capture outsized share Impact: This is a company where one person can make a transformational difference. You will not be a cog — you will be a catalyst Culture: We value missionaries over mercenaries, ownership over politics, and results over posturing Competitive base salary commensurate with experience Performance-based bonus tied to community growth and engagement milestones Equity participation Full benefits package (health, dental, vision, 401k) Remote-first flexibility with travel budget for in-person executive engagements as needed

Location: New York, NY; United States - Remote; Philadelphia, PA; Washington, DC Workplace: remote We are seeking a motivated and results-driven Cloud Sales Specialist to help grow our Platform Prime customer base and increase revenue. The Prime Sales Specialist will play a pivotal role in driving North America sales through a mix of new Platform Prime customer acquisition and cross-selling into existing Platform Core clients. You will work closely with the sales and technical teams to communicate the value of Azul’s solutions to both technical and business stakeholders.   This is an individual-contributor, quota-carrying role that can be based remotely in the US. What You’ll Do (aka Responsibilities): Sales Strategy & Execution: Develop and implement strategies to generate new Prime business opportunities and achieve sales targets within assigned territories/accounts. Client Engagement: Actively engage with existing Platform Core customers to understand their unique challenges and business needs, providing Azul solutions. Sales Pipeline Management: Manage the entire sales cycle, from lead generation to close. Maintain a robust pipeline of opportunities and forecast accurately.  Build a 3X pipeline. Cross-functional Collaboration: Work closely with Sales Engineers, Marketing, and Customer Success teams to ensure prospects receive comprehensive, clear, and accurate product demonstrations, proposals, and support. Negotiation & Closing: Drive contract negotiations, while consistently closing business on a monthly and quarterly basis. Reporting: Maintain accurate records of sales activity, progress, and outcomes in Salesforce. What You’ll Bring (aka Experience and Education) 15+ years direct software sales experience Proven track record of direct sales of both on-premise and cloud-based software solutions into large enterprises, as well as SaaS centric companies Demonstrated experience in key verticals:  online retail, e-commerce, ad-tech, gaming and financial services Significant experience selling into the infrastructure space (OS, JVM, Container) versus the application space Confident experience working in close partnership with a Technical Sales Engineer Extensive experience selling technical products that require technical POCs Experience selling enterprise products based on Java-based Open Source, highly desired Undergraduate degree, or equivalent experience What You'll Bring (aka Skills and Competencies) Exceptional communicator, influencer and presenter Ability to Evangelize a new solution where there most likely is not an existing budget placeholder Demonstrated ability with Multi-Level selling Proficient in deal qualification methodologies, MEDDPICC preferred Progressive and proactive use of industry sales tools and systems Location New York, CT or New Jersey. 135-160k Base range D.O.E with a 300k on target earnings potential, UNCAPPED.

Location: Prague Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. We’re looking for a driven, curious, and growth‑minded Inside Sales Representative to join our Commercial Sales organization at Wrike. In this role, you’ll build meaningful relationships with prospects and customers, uncover new opportunities, and help expand the adoption of the Wrike platform. If you thrive in a fast‑paced environment, enjoy problem‑solving, and love collaborating with a high‑energy team, we’d love to meet you. As part of our Prague co‑location strategy, this role follows a 3‑day in‑office schedule . Being together enables faster learning, stronger collaboration, and a shared rhythm that accelerates both individual and team growth. Team Dynamics: The ISR is responsible for driving business on a defined set of accounts in the commercial segments. The ISR works closely with Account Managers and together work towards a specific booking target. ISR's are responsible for all sets of sales activity primarily outbound and for understanding customer pain points/challenges to provide/sell the best solution possible. Your Impact: Proactively do calling to all assigned existing customers and new prospective clients (hunting) and generating pipeline and incremental business on both Deep understanding customer/prospect needs and spot opportunities to expand Wrike within existing accounts. Research trends, competitors, and workflows to tailor outreach and add real value. Find new contacts and decision‑makers inside accounts through smart networking and research. Personalize outreach across email, phone, and LinkedIn to show how Wrike solves their challenges. Qualify opportunities, connect interested prospects with the right Account/ Executive Manager and other functions within the business. Leverage outbounding and AI tools (ie: Lusha, Sales Navigator, SalesLoft, Regie) to create a strategic list of potential prospects to target outreach Assess the suitability of potential opportunities within accounts by understanding their needs, budget, and decision-making processes to ensure alignment with our solutions Proactively build knowledge of the product, new feature releases, changes in market trends and competitors landscape to improve engagement Partner with sales teams, including other ISRs, Senior Sales Executives, and Marketing, to refine and perfect account-specific messaging, aligning with business workflows needs and solution selling Your Qualifications: Fluency in English (and German) 1-2+ years of successful sales experience (Tech/SaaS Preferred) You bring grit, curiosity, coachability, strong communication, and a proactive, growth‑oriented mindset that drives consistent performance and continuous improvement. Standout Qualities: Experience handling the full sales cycle from qualification to close Experience handling customer relationships and using those relationships to expand business Experience with solution selling Outbound sales calling experience Experiencing filtering through a large number of inbound leads/trials, and promptly following up on those leads Ability to conduct end-user demonstrations over video conferencing/zoom Benefits & Perks: 5 Weeks of paid vacation Sick Leave Compensation 5 Paid Uncertified Sick Days 2 weeks fully paid w/ medical certificate, additional 4 weeks paid at 80% salary rate Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Meal Vouchers (CZK 220 per working day) Annual Prague Travel Card (Lítačka) Hybrid Working Model Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus Your recruitment buddy will be Arjola Stejskal , Talent Acquisition Specialist #LI-AS1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: London, United Kingdom Workplace: hybrid At FutureLearn, we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers and invest in their futures. We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways – giving them progress at their fingertips. Partnering with 260+ world-class educational partners, including prestigious universities, global brands and industry partners, we offer our 20 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees. We’re not here just to teach new skills (although we do that well), we want to help transform lives. FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment and education for all. If that sounds like you, get in touch. You could help us achieve our biggest goal yet – becoming the world’s best AI-powered, career-based learning platform and OPM. What is the opportunity? We are seeking a knowledgeable and forward thinking Associate Lecturer in Computing to join our Higher Education Services team. This role focuses on delivering high quality teaching and learning across designated programmes, with particular expertise in Cyber Security and/or Artificial Intelligence. The successful candidate will design and deliver engaging learning materials, facilitate dynamic online learning experiences, support student success, and contribute to academic quality and innovation. There may also be opportunities to contribute as a Subject Matter Expert in developing and reviewing module content. What does success look like: Teaching and Learning Delivery Design, prepare, and deliver high-quality teaching materials across assigned computing programmes. Ensure all content, delivery methods, and learning resources align with programme and module objectives. Apply effective teaching, learning, and assessment strategies in line with institutional standards. Demonstrate strong digital capability and deliver engaging online learning experiences. Assessment and Feedback Set, mark, and provide constructive, timely feedback on assessments in accordance with institutional and partner policies. Supervise student projects and dissertations, providing academic and research guidance in Cyber Security and/or AI. Monitor student progress using learner analytics and implement timely interventions to support achievement. Learner Support and Engagement Identify and respond to individual learner needs, referring students to appropriate support services when necessary. Promote an inclusive, engaging, and supportive online learning environment. Quality Assurance and Academic Standards Contribute to internal quality assurance and enhancement activities. Participate in the planning and review of modules to ensure alignment with institutional frameworks and academic standards. Maintain accurate records of teaching delivery, student engagement, and academic outcomes. Professional Participation Attend and actively contribute to relevant meetings, workshops, and training sessions. Complete all mandatory institutional training within the first three months of appointment. Subject Matter Expert Responsibilities (where applicable) Develop new module content in Cyber Security and/or AI in line with academic and institutional standards. Review and update existing module materials as required. What you bring to the table: A PhD, Master’s degree, or substantial industry experience in a relevant computing discipline. Experience teaching and learning within the UK Higher Education sector. Proven subject-specific teaching experience in Cyber Security and/or Artificial Intelligence. Eligibility for Fellowship of AdvanceHE (or willingness to obtain). Strong teamwork, communication, and digital teaching skills. A clear commitment to student success and engagement. Desirable Experience delivering online teaching and learning. Experience supervising research projects or dissertations in computing-related fields. Relevant industry or professional experience in Cyber Security and/or AI. What happens next? Ready to go for it? Click 'Apply', include your CV and tell us why you'd like to become a FutureLearner, and how you’ll nail this role. Recruitment Process Please contact jobs@futurelearn.com if you require any reasonable adjustments or alterations to be made to support you through the recruitment process. Diversity Statement We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work – At FutureLearn we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion. We can't wait to meet you! #FutureLearnCareers

Location: Geneva Workplace: OnSite Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure. We are seeking a Senior Project Manager, Delivery, a senior client-facing role accountable for defining client solution needs and leading the delivery of complex enterprise and institutional solutions. This role owns the delivery lifecycle for assigned engagements, from early solution shaping and delivery planning through execution, operational readiness, and steady-state outcomes. Operating within the Service & Enterprise Solutions organization, the Senior Project Manager, Delivery acts as the primary day-to-day owner of client delivery outcomes. This role combines strategic solution definition with rigorous program and project management execution, working closely with clients, Commercial, Solution Architecture, Integration, Product, and Engineering to ensure solutions are clearly defined, deliverable, executed predictably, and transitioned successfully into production. While overall delivery strategy and portfolio governance are owned at Director level, the Senior Project Manager, Delivery is accountable for ensuring solution needs are clearly understood, scoped, planned, and realized through high-quality delivery with strong program-level execution discipline, governance, and risk management. What You'll Be Doing (Responsibilities): - Build, mentor, and lead a high-performing team to scale the delivery of financial services solutions - Own the end-to-end solution delivery lifecycle for complex enterprise and institutional client engagements, from early solution definition and delivery shaping through implementation, go-live, and steady-state operations - Partner with clients and Commercial teams during pre-sales and deal shaping to define solution needs, delivery scope, success criteria, and operational expectations - Translate solution requirements into executable delivery plans, ensuring scope, timelines, costs, dependencies, and risks are clearly defined and agreed - Plan and manage multi-workstream delivery programs, establishing project governance, reporting frameworks, and execution rhythms across delivery teams - Act as the senior delivery authority and escalation point for assigned programs, accountable for solution outcomes, quality, client satisfaction, and program-level execution - Ensure solutions are designed and planned for delivery by working closely with Industry Architecture, Integration, Product, and Engineering to validate feasibility and execution approach - Lead delivery planning and orchestration, including resource allocation, vendor coordination, dependency management, milestone tracking, risk management, and change control - Track progress against milestones, budgets, and delivery commitments, ensuring early identification of deviations and implementing corrective actions - Drive dependency management across Engineering, Product, Integration, vendors, and client teams to ensure coordinated execution - Own operational readiness and transition to run, including testing coordination, go-live planning, support models, and handover to long-term operations teams - Ensure delivered solutions meet contractual, regulatory, and operational commitments, including SLAs, KPIs, and compliance requirements - Provide clear, executive-level reporting to internal leadership and client stakeholders on delivery status, risks, and outcomes - Represent delivery and solution execution in client steering committees and internal leadership discussions - Drive continuous improvement across delivery processes, project management frameworks, tooling, and execution practices What We Look for In You (Required Qualifications): - 7–12 years of experience in enterprise delivery leadership, program management, or project management within banking, financial services, fintech, or technology infrastructure environments - Proven leadership in building and managing high-performing teams, stakeholder management, and decision-making capabilities - Proven success delivering large-scale, complex, multi-system solutions and managing multi-workstream delivery programs in regulated environments - Demonstrated ability to define, shape, and deliver complex client solutions while maintaining rigorous program and project management discipline - Strong experience delivering solutions across banking, custody, payments, or capital markets (banking, custody, payments, capital markets) - Proven leadership of cross-functional teams spanning Engineering, Product, Integration, and external partners - Deep understanding of solution delivery governance, project governance frameworks, dependency management, risk control, and operational readiness - Strong familiarity with modern delivery environments, including cloud, hybrid deployments, DevOps, and CI/CD-driven execution - Familiarity with agile, hybrid, and waterfall delivery models and ability to apply appropriate methodologies based on context - Ability to operate confidently with senior client stakeholders and internal leadership - Exceptional communication, organization, stakeholder management, and execution skills - Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery - Languages: Swiss German, German, and English required; French highly preferred for Geneva market; Italian a plus - Location: Switzerland, with focus on Zurich and Geneva as primary locations Nice To Haves (Preferred Qualifications): - Experience delivering blockchain, digital asset, or crypto infrastructure projects in institutional environments - Exposure to core banking platforms (e.g. Avaloq, Temenos, Sopra or similar) - Background in managed services, long-term client operations, support organization leadership, consulting, or system integration organizations - PMP, PRINCE2, SAFe, or similar project management certifications - Interest in progressing into Director-level delivery or service leadership roles 🔒 Stay Safe from Job Scams All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.

Location: Zurich Workplace: OnSite Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure. We are seeking a Delivery Project Manager, a client-facing role responsible for executing defined client solutions, managing project workstreams, and supporting solution shaping activities across enterprise and institutional engagements. This role focuses on hands-on delivery leadership combined with strong project management discipline, and operates under the guidance of Senior Managers and the Director, Head of Delivery. Within the Service & Enterprise Solutions organization, the Delivery Manager plays a critical role in turning defined solution needs into reliable, production-ready outcomes. This role combines solution delivery execution with workstream-level project management, working closely with Delivery, Architecture, Integration, Product, Engineering, and client teams to ensure solutions are implemented in line with agreed scope, plans, and regulatory requirements. What You'll Be Doing (Responsibilities): - Execute day-to-day delivery activities for assigned client solutions and manage project work streams within enterprise and institutional engagements - Plan and track project activities, including tasks, timelines, milestones, deliverables, and dependencies - Support solution definition and deal shaping activities by providing delivery input on scope, sequencing, risks, and feasibility - Execute delivery plans covering timelines, milestones, resources, dependencies, and risks - Coordinate delivery activities across Engineering, Product, Integration, vendors, and client teams to ensure alignment and progress - Track delivery progress, risks, and issues, escalating where appropriate to senior project leadership - Maintain project documentation, status reports, and meeting artifacts - Facilitate project meetings, including planning sessions, stand-ups, and retrospectives - Monitor progress against delivery commitments and provide regular status updates to stakeholders - Support testing, go-live activities, operational readiness coordination, and early-life production stabilization - Ensure delivery activities comply with established governance, quality standards, contractual requirements, and regulatory requirements - Contribute to delivery reporting, documentation, and client communications - Support continuous improvement initiatives across delivery processes, project management frameworks, and tooling What We Look for In You (Required Qualifications): - 5–7 years of experience in delivery management, project management, program coordination, or solution implementation within banking, financial services, fintech, or technology infrastructure environments - Proven experience managing technical delivery projects and multi-system solutions in complex, regulated environments - Understanding of project tracking, risk management, delivery coordination, and multiple delivery streams - Experience working with or supporting regulated financial services clients (banking, custody, payments, capital markets) - Strong organizational and execution skills with the ability to manage multiple delivery streams and priorities - Familiarity with modern delivery environments, including cloud, DevOps, and CI/CD-driven execution - Familiarity with agile, hybrid, or waterfall delivery models - Ability to communicate effectively with technical teams, business stakeholders, and client stakeholders - Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery - Languages: Swiss German, German, and English required; French highly preferred for Geneva market; Italian a plus - Location: Switzerland, with focus on Zurich, Geneva, and Lugano as locations Nice To Haves (Preferred Qualifications): - Exposure to digital asset, blockchain, crypto infrastructure, custody, or payments platforms - Experience working with core banking or financial market infrastructure systems - Background in consulting, system integration, or managed services organizations - PMP, PRINCE2, SAFe, or similar project management certifications - Interest in progressing into Senior Delivery Manager or senior project management roles 🔒 Stay Safe from Job Scams All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.

Location: Zurich Workplace: OnSite Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure. We are seeking a Senior Project Manager, Delivery, a senior client-facing role accountable for defining client solution needs and leading the delivery of complex enterprise and institutional solutions. This role owns the delivery lifecycle for assigned engagements, from early solution shaping and delivery planning through execution, operational readiness, and steady-state outcomes. Operating within the Service & Enterprise Solutions organization, the Senior Project Manager, Delivery acts as the primary day-to-day owner of client delivery outcomes. This role combines strategic solution definition with rigorous program and project management execution, working closely with clients, Commercial, Solution Architecture, Integration, Product, and Engineering to ensure solutions are clearly defined, deliverable, executed predictably, and transitioned successfully into production. While overall delivery strategy and portfolio governance are owned at Director level, the Senior Project Manager, Delivery is accountable for ensuring solution needs are clearly understood, scoped, planned, and realized through high-quality delivery with strong program-level execution discipline, governance, and risk management. What You'll Be Doing (Responsibilities): - Build, mentor, and lead a high-performing team to scale the delivery of financial services solutions - Own the end-to-end solution delivery lifecycle for complex enterprise and institutional client engagements, from early solution definition and delivery shaping through implementation, go-live, and steady-state operations - Partner with clients and Commercial teams during pre-sales and deal shaping to define solution needs, delivery scope, success criteria, and operational expectations - Translate solution requirements into executable delivery plans, ensuring scope, timelines, costs, dependencies, and risks are clearly defined and agreed - Plan and manage multi-workstream delivery programs, establishing project governance, reporting frameworks, and execution rhythms across delivery teams - Act as the senior delivery authority and escalation point for assigned programs, accountable for solution outcomes, quality, client satisfaction, and program-level execution - Ensure solutions are designed and planned for delivery by working closely with Industry Architecture, Integration, Product, and Engineering to validate feasibility and execution approach - Lead delivery planning and orchestration, including resource allocation, vendor coordination, dependency management, milestone tracking, risk management, and change control - Track progress against milestones, budgets, and delivery commitments, ensuring early identification of deviations and implementing corrective actions - Drive dependency management across Engineering, Product, Integration, vendors, and client teams to ensure coordinated execution - Own operational readiness and transition to run, including testing coordination, go-live planning, support models, and handover to long-term operations teams - Ensure delivered solutions meet contractual, regulatory, and operational commitments, including SLAs, KPIs, and compliance requirements - Provide clear, executive-level reporting to internal leadership and client stakeholders on delivery status, risks, and outcomes - Represent delivery and solution execution in client steering committees and internal leadership discussions - Drive continuous improvement across delivery processes, project management frameworks, tooling, and execution practices What We Look for In You (Required Qualifications): - 7–12 years of experience in enterprise delivery leadership, program management, or project management within banking, financial services, fintech, or technology infrastructure environments - Proven leadership in building and managing high-performing teams, stakeholder management, and decision-making capabilities - Proven success delivering large-scale, complex, multi-system solutions and managing multi-workstream delivery programs in regulated environments - Demonstrated ability to define, shape, and deliver complex client solutions while maintaining rigorous program and project management discipline - Strong experience delivering solutions across banking, custody, payments, or capital markets (banking, custody, payments, capital markets) - Proven leadership of cross-functional teams spanning Engineering, Product, Integration, and external partners - Deep understanding of solution delivery governance, project governance frameworks, dependency management, risk control, and operational readiness - Strong familiarity with modern delivery environments, including cloud, hybrid deployments, DevOps, and CI/CD-driven execution - Familiarity with agile, hybrid, and waterfall delivery models and ability to apply appropriate methodologies based on context - Ability to operate confidently with senior client stakeholders and internal leadership - Exceptional communication, organization, stakeholder management, and execution skills - Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery - Languages: Swiss German, German, and English required; French highly preferred for Geneva market; Italian a plus - Location: Switzerland, with focus on Zurich and Geneva as primary locations Nice To Haves (Preferred Qualifications): - Experience delivering blockchain, digital asset, or crypto infrastructure projects in institutional environments - Exposure to core banking platforms (e.g. Avaloq, Temenos, Sopra or similar) - Background in managed services, long-term client operations, support organization leadership, consulting, or system integration organizations - PMP, PRINCE2, SAFe, or similar project management certifications - Interest in progressing into Director-level delivery or service leadership roles 🔒 Stay Safe from Job Scams All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.

Location: Cebu City, Philippines; Davao City, Philippines; Iloilo City, Philippines; Makati, Philippines; Manila, Philippines; Quezon City, Philippines; Taguig, Philippines; Ho Chi Minh, Vietnam; Hà Nội, Vietnam; Pondicherry, India; Ahmedabad, India; Delhi, India; Bangalore, India Workplace: remote At TechBiz Global , we provide recruitment services to our top-tier clients across multiple industries. We are currently seeking a Data Modeler to join our client’s team and drive the design, development, and optimization of enterprise data models. Responsibilities Manage and oversee all activities defining client business data assets in alignment with the Client Data & Analytics Strategy. Influence and contribute to the client’s Data & Analytics Strategy to drive business outcomes. Discover and document data and analytics requirements across the enterprise. Design and implement data models using tools like Visio or Erwin, including dimensional modeling, star schema, snowflake schema, and data vault. Create mapping documents and coordinate with ETL and testing teams for implementation. Interact with architects, business stakeholders, and cross-functional teams to gather, validate, and obtain signoffs on requirements . Manage multiple initiatives and projects from inception to delivery. Maximize value from data and analytics by surfacing priorities and enhancing decision-making. Conduct business data modeling and enable enterprise data management . Ensure the security of data and analytic assets. Improve Datahub performance and ensure optimal data architecture and solution design . Education: Degree in Computer Science, Information Systems, or a related field. Experience: Minimum 8 years in IT , with at least 3 years in information system design or data architecture . Hands-on experience in designing and implementing information solutions, including transactional modeling, dimensional modeling (star schema, data vault) . Experience managing multiple projects or initiatives from start to finish. Technical Skills: Strong knowledge of data warehouse design , data architecture, and enterprise data management programs. Proficiency in data modeling tools (Visio, Erwin) and creating mapping documents for ETL. Ability to design, adjust, and justify data models on the fly. Leadership & Soft Skills: Strong leadership and people management experience, capable of inspiring and coaching teams. Ability to analyze project, program, and portfolio needs, overcome cross-functional barriers. Excellent communication, relationship-building, and stakeholder management skills. Strategic thinker with analytical, problem-solving, resilient, and results-focused mindset. High standards of business ethics, cultural awareness, and emotional intelligence. Desirable: Hands-on experience with data and analytics management programs . Passion for contributing to the organization’s mission and growing a leading global investment company .

Location: Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing Open Role: Senior Product Marketing Manager Location: EMEA - Remote Marketers at Canonical are brand stewards and demand creators.They transform complex open-source technology into messages, stories and strategies that shape the market understanding of our vision.  Some focus on differentiated product and portfolio positioning; others specialize in account-based engagement, partner and alliance messaging, or product-led growth. Whatever their specialization, each marketer works as part of a cross-functional unit, contributing campaigns and insights that help the company learn and grow faster. We have a bias for action, focus efforts on the most impactful activities and take ownership of our results. We work across long buying cycles, balance storytelling with data, design experiments, track outcomes, and iterate rapidly to find what works. At Canonical, the product marketing team is not just marketing products, we’re building the best Go-To-Market (GTM) engine in the open source world. Our mission is to take the power of open source innovation and bring it to businesses everywhere, from the data center to the edge. We’re growing fast and looking for a Senior Product Marketing Manager (PMM) to join our team—someone who loves technology, thrives in fast-paced environments, and wants to make a global impact. This is a hands-on, multi-disciplinary, and dynamic position, requiring close collaboration with the Product, engineering, content, Sales, and other Marketing teams. T he ideal candidate is passionate about technology, technology marketing, and the use of technology in marketing. They prefer to work in an environment that emphasises ownership of GTM campaigns, collaboration, learning, curiosity, and a drive to always improve oneself / the team / the organisation. They love solving problems, getting hands-on, experimenting, measuring, and using automation to make daily life easier. Why You’ll Love This Role You’ll own the GTM strategy for key products, shaping messaging and positioning that speaks to developers and enterprise buyers alike. You’ll collaborate cross-functionally with product management, sales, regional marketing, content, and partner marketing teams to bring campaigns to life. You’ll get creative, crafting compelling advertising, launch plans, and campaigns that make our products stand out in a competitive landscape. You’ll measure impact, using data to refine messaging, optimize marketing funnels, and drive customer engagement. You’ll be part of a truly global team, working with colleagues in over 85 countries in a fully remote, high-performance environment. As a product marketing manager, you will: Develop and execute go-to-market (GTM) strategies for a range of products. Lead messaging and positioning efforts ensuring our products stand out in a competitive market. Lead content planning with product managers —from website copy to whitepapers, blogs, and sales enablement materials. Collaborate on marketing campaigns, partnering with regional marketing teams to execute integrated campaigns that drive pipeline growth. Launch new products and features, leading cross-functional teams to drive awareness and adoption. Run competitive analysis, staying ahead of market trends and evolving our positioning accordingly. Support the customer success team on driving customer engagement and growth, working on strategies to upsell and cross-sell across our customer base. Plan and execute global events, live webinars, and community meetups that align with our GTM priorities. What we are looking for in you A passion for technology and open source—you get excited about innovation, software, and community-driven development. Strong storytelling skills—you know how to craft messaging that resonates with both technical and business audiences. Growth mindset—someone who thrives on experimentation, learning, and continuous improvement. Excellent communication skills, both written and verbal. Nice-to-have skills Data-driven mindset, using insights to refine strategies and improve performance. Experience in product marketing for enterprise software, cloud, DevOps, or open-source solutions. Experience with demand generation, understanding how to translate GTM strategies into pipeline growth. Comfort working cross-functionally with product, sales, partners, and marketing teams. What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. Fully remote working environment - we’ve been working remotely since 2004! Personal learning and development budget of 2,000USD per annum Annual compensation review Recognition rewards Annual holiday leave Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at ‘sprints’ Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.