Обязанности:
• Participation in the development of marketing and communication strategies of Commercial and Employer brands of the company
• Development of creative...
Требования:
• 3+ years experience in a similar position (agency or in-house)
• Experience in B2B marketing
Location: București, Romania
Workplace: none
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a dedicated Integration Team Lead to join our team in Bucharest, Romania!
About the job:
You will be responsible for leading a team of Integration Managers whilst holding end to end delivery accountability for a portfolio of client integrations and software solutions within the iGaming and sports betting space. This is a delivery leadership role, combining line management of the team with oversight of complex integrations from project initiation through go live and post deployment support. You will work closely with international clients, internal development teams, senior stakeholders and third party vendors, balancing hands on delivery involvement with team leadership responsibilities across multiple integrations running in parallel, ensuring delivery is on time, within budget and to a high quality standard.
What You'll get to do:
Client and Stakeholder Management
Act as the primary point of contact for a portfolio of international clients during the integration lifecycle
Build strong, long term relationships and ensure client requirements, priorities and expectations are aligned
Manage senior stakeholder expectations
Delivery and Project Management
Own the full project lifecycle from initiation through deployment and post go live support
Manage multiple concurrent integrations and delivery streams across distributed teams
Define scope, milestones, dependencies and deliverables in collaboration with internal business units
Create and maintain delivery plans, schedules and budgets, tracking progress against agreed baselines
Ensure integration and development work meets agreed quality and compliance standards
Manage risks, issues, assumptions and dependencies, proposing practical and creative solutions
Ensure delivery governance, reporting and project administration are accurate, timely and consistently maintained
Apply a data driven approach to delivery, using metrics to track performance and inform decisions
Coordinate and manage third party vendors and external delivery partners
Actively contribute to the Integration Management community by sharing knowledge, re using best practice and driving delivery efficiencies
Champion lean agile ways of working and continuous improvement
Team Leadership
Line manage a team of Integration Managers, providing day to day direction and support
Set clear objectives, conduct regular one to ones and carry out performance reviews for direct reports
Mentor and coach team members, supporting their professional development and certification goals
Identify skills gaps within the team and organise relevant training or knowledge sharing sessions
Allocate workload across the team, balancing capacity against portfolio demands and client priorities
Foster a collaborative team culture that encourages knowledge sharing and continuous improvement
Act as an escalation point for the team on delivery blockers, client issues or resourcing conflicts
Support recruitment and onboarding of new team members as the team scales
You will have the confidence and maturity to educate, inspire and challenge colleagues, demonstrating strong leadership, collaboration and coaching skills in a fast paced technology environment.
What we're looking for:
Proven experience delivering complex software or iGaming integrations on time and within budget
Prior line management or people leadership experience, ideally within a delivery or integration function
Strong hands on experience applying lean agile delivery approaches in software development
Experience managing multiple projects simultaneously in a client facing B2B environment
Experience working with globally distributed engineering and delivery teams
Ability to lead, motivate and influence without direct authority
Experience managing third party vendors and external technical partners
Strong organisational skills, attention to detail and ability to prioritise effectively
Excellent written and verbal communication skills in English
Desirable
Experience in iGaming, betting, payments or regulated B2B platforms
Project, programme or agile certifications such as PMP, MSP, Certified Scrum Master or equivalent
Here's what we offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year
Benefit from two Free Fridays each year, limited to one per quarter
3 sick leave days per year, no doctor's note required
Daily catered lunch or monthly lunch allowance
Private Medical Subscription
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training
Access to an Employee Assistance Program through TELUS Health
Our office perks include parking, on site massages, and frequent team building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: USA
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who we are looking for:Creatio is scaling fast — and we’re looking for a Sales Leader ready to make a big impact. As an Enterprise Sales Director, you’ll build develop and inspire a high-performing sales organization, shape sales strategy, win complex enterprise deals, and accelerate Creatio’s growth across the Enterprise and Commercial segments.This role will be based in the United States.Responsibilities:What You'll Own:Deliver on regional sales targets by executing Creatio's go-to-market strategyBuild and lead a high-performing team — hiring, developing, and retaining top talentRun a consistent, repeatable cadence of business development activityStay hands-on: actively participate in deals, partner engagements, and key sales conversionsMaintain accurate sales forecasting and report regularly on progress against targetsDrive urgency and adaptability, championing new ideas and process improvements across the teamHands-On Leadership:Craft and execute bold, creative sales strategiesBuild lasting C-suite and VP-level relationships directly with clientsGrow and support the channel partner ecosystemDeliver compelling, high-impact sales presentations and demosTeam Leadership:Recruit and develop exceptional talentBuild a culture rooted in ownership, accountability, and growthCoach and support your team to strengthen both performance and relationshipsGive timely, constructive feedback to support development and address underperformanceCollaborate seamlessly across in-office and remote, global teams with a strong "getting things done" mindsetRequirements:10+ years in enterprise software sales, including 4+ years in a front-line leadership roleBackground in enterprise B2B SaaS — spanning categories such as CRM, BPM, ERP, EPM, low-code/no-code, e-commerce, BI, CX, XM, HCM, supply chain management, or marketing automationA strong track record of effective people managementExcellent organizational, communication, and interpersonal skills, with a focus on team success and lasting client relationshipsExperience selling to large enterprises across industries, managing long sales cycles and large, complex dealsComfort operating in multi-channel, multi-product enterprise sales environmentsSharp understanding of key market and industry trendsA consistent history of meeting or exceeding quarterly and annual targetsA strong personal network within the regionSelf-motivated, energetic, and genuinely passionate about salesExperience thriving in a remote-first environmentWhat you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: EMEA
Who We Are
At OKX, we believe crypto will help reshape the future and contribute to greater individual freedom.
OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions of customers access to crypto trading and decentralised applications. OKX is also trusted by institutions seeking secure access to crypto markets and is supported by its Proof of Reserves programme.
Across our global offices, we are united by three core principles: We Before Me, Do the Right Thing, and Get Things Done. These values shape how we work and help us create a collaborative, rewarding and diverse environment for every OK-er.
About the Team
The Compliance function is responsible for promoting a strong compliance culture and supporting the safe, sustainable growth of OKX. We are a team of risk-minded problem solvers who advise the business on regulatory obligations, conduct expectations and enterprise risks.
OKX Europe Limited operates within a significant EU regulatory perimeter, including authorisation as a crypto-asset service provider under the Markets in Crypto-Assets Regulation and as a payment institution in Malta.
About the Opportunity
As Deputy Head of Compliance for OKX Europe Limited, you will support the Head of Compliance in leading the entity’s Compliance function and maintaining an effective compliance framework across its crypto-asset and payment services.
You will oversee the day-to-day operation of key elements of the compliance programme, provide trusted advice to senior stakeholders and deputise for the Head of Compliance when required. You will help translate regulatory requirements into practical controls and ensure that compliance considerations are embedded in products, services and strategic decisions.
The position reports to the Head of Compliance, OKX Europe Limited, with appropriate access to local senior management, Board committees and relevant regional and global Compliance leaders.
What You’ll Be Doing
You will:
Leadership & Governance:
Support the Head of Compliance in managing the function, people, and annual plan, and deputise at management and committee meetings when required.
Regulatory Advisory:
Provide commercially aware advice to Product, Engineering, Operations, Legal, and Risk teams on EU/Maltese regulations, including MiCA, payment services, DORA, and consumer protection.
Framework & Product Reviews:
Maintain a risk-based framework for crypto-asset and payment activities. Conduct compliance reviews of customer journeys, disclosures, complaints, conflicts of interest, safeguarding, outsourcing, and operational resilience.
Monitoring & Remediation:
Run the Compliance Monitoring Programme (thematic reviews, control testing). Oversee risk assessments, escalate breaches, and drive sustainable remediation.
Regulatory Relations:
Assist in managing the relationship with the MFSA and other authorities, coordinating supervisory meetings, information requests, and accurate regulatory notifications/returns.
Reporting:
Prepare high-quality reports on key risks, trends, breaches, and monitoring findings for senior management, Boards, and committees.
Cross-Functional Defense:
Partner closely with the MLRO and Financial Crime teams (maintaining clear boundaries between regulatory and financial crime duties), as well as Risk and Internal Audit.
Culture & Training:
Coach the Compliance team, deliver targeted training to directors and staff, and champion a culture where regulatory obligations and customer interests guide business decisions.
What We Look For in You
Experience & Education:
5+ years of regulatory compliance experience in financial services, payments, fintech, or the crypto-asset sector, including a senior role. A bachelor’s degree (or equivalent) is required.
Subject Matter Expertise:
Deep working knowledge of MiCA, the EU regulatory framework for crypto-asset service providers, and EU payment-services regulation.
Applied Compliance Skills:
Practical experience designing and operating compliance frameworks, monitoring programmes, and risk assessments, as well as advising on tech-led product development and regulatory change.
Regulator Engagement & Fitness:
Proven track record of engaging with financial regulators and responding to supervisory reviews or inspections. Must possess the professional standing to satisfy regulatory fitness and propriety expectations and obtain necessary approvals.
Leadership & Judgement:
Strong people-management skills to set priorities and coach teams. Highly ethical and independent, with the sound judgement to constructively challenge senior stakeholders and take principled positions.
Communication & Global Collaboration:
Professional fluency in English with the ability to explain complex regulatory matters clearly and pragmatically. Comfortable working across functions, jurisdictions, and time zones in a fast-paced environment.
Nice to Have
Previous experience within a regulated crypto-asset business, payment institution, electronic-money institution or digital bank.
Experience working in Malta or with the Malta Financial Services Authority.
Experience supporting or deputising for a regulated Head of Compliance or approved compliance officer.
Knowledge of EU regulatory requirements relating to safeguarding, stablecoins, outsourcing, operational resilience, consumer protection and cross-border passporting.
A relevant professional qualification from the International Compliance Association, ACAMS or an equivalent body.
A legal, accounting, risk-management or regulatory qualification.
Knowledge of and genuine enthusiasm for the crypto and digital-assets industry.
Perks & Benefits
Competitive total compensation package.
Learning and development programmes and an education subsidy.
Team-building programmes and company events.
Wellness and meal allowances.
Comprehensive healthcare schemes for employees and dependants.
Additional benefits that we would be pleased to discuss during the recruitment process.
OKX Statement
OKX is committed to providing equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job-related physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 3.
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
We are looking for our next Technical Support Engineer 3 to join our Global Customer Support team, who will be dedicated to understanding and resolving complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel, identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas. Identifies and responds to customer escalations and thoroughly document every customer interaction
Responsibilities
In this role, you will:
Understands and resolves complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel. Identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas.
Communicate complex concepts to customers. Anticipates customer questions and proactively responds with suggestions
Identifies and responds to customer escalations. Effectively work multiple support channels (chat, phone, social, etc). Work on one concurrency chat.
Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets. Meet SLA requirements per channel/role
Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution
Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers
Mentor or provide training to other team members in case management best practices.
Thoroughly document every customer interaction (email, phone, chat, side-channel communications). Thoroughly document every internal interaction (research, cross-team engagement). Captures technical details (logs, splunk queries, JIRA details, etc), and provides internal commentary, troubleshooting steps throughout the case. Follows established guidelines on tagging, categorizing, merging tickets. Contributes to Knowledge articles
Active participant in process improvement initiatives
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years of experience in a Technical Support Engineer, Application Support, or Support Engineer role, supporting complex software products or platforms
Strong programming/scripting troubleshooting skills in at least one of: JavaScript (preferably with Node.js) / Python / Java
API or enterprise software experience, including technical troubleshooting skills. Hands‑on experience with web technologies and APIs, including: REST APIs/ HTTP protocol concepts/ API testing tools such as Postman or curl / Webhooks
Solid understanding of networking and real-time communication, including: VoIP / SIP / WebRTC / TCP/UDP networking fundamentals / TLS/SSL
Strong debugging and troubleshooting skills across: Application logs and API calls, Network traces (packet captures, basic analysis), Browser developer tools (for web-based products)
Fluency in English (verbal, comprehension, listening, and writing)
Availability to work non-standard (shifts / weekend rotation), on-call rotation weekend and holiday hours.
Ability to diplomatically address customer concerns and provide feedback
Desired:
Bachelor's Degree or equivalent certifications and work experience
Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment
Basic case management experience/skills
Strong problem-solving skills and critical thinking
Location
This role will be Remote, and based in Ireland.
Travel
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What we offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The Senior Influencer Planning Manager is a hands-on strategic planner responsible for translating PlayStation's global influencer approach into clear, actionable plans across priority games, hardware, services, sponsorships, brand campaigns, and cultural moments.
This role will support portfolio prioritisation, audience and creator plans, global/local processes, measurement, and investment recommendations that enable the broader Influencer Partnerships team to execute with greater clarity, consistency, and impact.
Working closely with Influencer Partnerships, Brand, Media, Studios, Social, PR/Communications, Insights & Analytics, agencies, and local market teams, this role connects the planning approach to execution through strong briefs, planning tools, recommendations, and cross-functional coordination.
What you'll be doing:
Influencer Planning
Develop
planning documents, campaign frameworks, and recommendations for priority initiatives, translating audience
objectives
, business priorities, and cultural opportunities into actionable influencer plans.
Maintain planning calendars, portfolio roadmaps, intake inputs, and decision materials across influencer wo
rkstreams.
Partner
with internal insights teams, agency partners, local teams, and activation leads to
synthesise
research into clear planning implications.
Portfolio Prioritisation & Investment Strategy
Support assessment of the
appropriate influencer
support model by initiative, including full-service, lighter-touch, locally led, agency-supported, or playbook-enabled approaches.
Build planning inputs for investment and resource recommendations, balancing business impact, cultural opportunity, audience reach, market needs, and historical learnings.
Global / Local Planning Model
Coordinate early local market inputs, creator recommendations, market nuances, and feedback loops, translating them into clear global planning outputs.
Maintain shared ways of working,
planning
templates, and governance that drive global consistency while supporting local relevance.
Measurement, Learning & Cross-Functional Partnership
Maintain KPI, reporting, and learning frameworks and translate campaign performance into actionable recommendations for future planning.
Build and
maintain
planning tools, playbooks,
and knowledge resources that improve speed, clarity, and consistency.
Create concise stakeholder updates and leadership readouts, partnering cross-functionally to resolve planning needs and improve execution readiness.
What we're looking for:
7+ years of experience in influencer marketing, creator strategy, brand planning, social strategy, entertainment marketing, digital marketing, or integrated campaign planning.
Bachelor's degree in marketing, communications, advertising, business, or
a related
field; equivalent experience considered.
Strong understanding of the creator
landscape
, social platforms, gaming communities, entertainment culture, youth audiences, and emerging platform behaviours.
Experience translating audience insights, cultural signals, creator trends, and business priorities into clear campaign strategies and planning recommendations.
Experience supporting portfolio prioritisation, investment planning, measurement, and global/local ways of working in a complex or matrixed organisation.
Strong project management and communication skills, with the ability to manage multiple workstreams and synthesise complex information into clear presentations and recommendations.
Comfort working with KPIs and campaign performance data and translating results into practical planning implications.
Collaborative working style with the ability to build trust across activation teams, local markets, agencies, and cross-functional stakeholders.
AI fluency or willingness to rapidly adopt AI-enabled tools for research, trend scanning, reporting, knowledge management, and planning efficiency.
Highly organised, proactive, and comfortable operating in a fast-paced environment with shifting priorities and high-visibility initiatives.
Genuine passion for PlayStation, gaming, creators, entertainment, sports, youth culture, and the broader cultural landscape.
Benefits:
Discretionary bonus opportunity
Hybrid working model (FlexModes)
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - Spain
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff, Escalations Manager 4, of the Escalations Management team.
About the job
This position is needed to support the Escalations Management team, under the Escalations & Engagement org within Twilio's Support organization. This team ensures our customers get the most critical help they need from us at a meaningful time. The ideal Escalation Manager is an inventive and hardworking technical specialist with a positive outlook and strong desire to help customers succeed. This candidate must be equally adept at collaborating closely with internal teams to tackle complex technical issues for customers, along with handling technical, executive-level customer communications.
This position is needed to help the Support Escalations team within Twilio Support Ops to ensure our customers get the most needed help at the most important time. We believe that when a critical escalation is handled appropriately, it instills trust and strengthens our relationship with our customers.
We are hiring a EM 4 to support, empower, and assist the management team with leading a group of Escalation Managers globally. An ideal candidate is a leader who thrives in fast-paced environments and is passionate about escalation and incident management. As the EM 4 you will be the mentor, bringing out the best in your team members and helping them succeed. As the team grows, you are scaling the processes effectively. You are seeking improvements for efficiency and performance consistency across the team. You will foster a strong culture of collaboration and customer empathy in the team.
Responsibilities
In this role, you will:
Leadership:
Be the change agent, go-to person, subject matter expert for the team
Coaching & Mentoring:
Mentor or coach or train other team members on Performance, Soft Skills, Queue Management, Case / Incident Management best practices
Onboarding:
Manage onboarding & training of new team members. Creating & delivering structured training sessions
Team Improvement:
Identify training / process improvement opportunities. Create & implement trainings / solutions / process improvements accordingly. Identifies and recommends opportunities for improvement in channel engagement
Team Engagement:
Communicate openly and effectively with their team. Share updates and timely disseminate information
Queue /Escalation / Incident /Case Management:
Help advise on sensitive SDM Escalations, identify trends and blockers.
Post-Mortem Review:
Review technical post-mortems and incident reports to translate complex root causes into clear, executive-ready narratives.
Reporting: E
nsure all leadership-facing documentation clearly outlines the business impact, timeline, and remediation steps.
Project Lead:
Works with Escalation Leadership and cross-functional project managers on OKR and project deliverables. Identify pain points and propose solutions (through projects/process improvements). Drive technical projects to bring improvements on the team.
Talent Acquisition: Assist in scaling the talent pipeline by conducting interviews and participating in calibrations
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years in a client-facing technical support role, supporting customers and internal teams and partners.
Experience using industry tools (Tableau, Excel, Jira, Zendesk etc.) to search databases, create custom queries, and generate reports
Consistently exceeds all KPIs for IC performance (TTS, SLA, Backlog management)
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Proven track record of empowering team members through individual coaching, group training, documentation, project management, and process improvement.
Advanced time management skills and the ability to work well under pressure and de-escalate tense customer situations in a live environment.
Desired:
2+ Years of Experience as TSE4 in Twilio Support
Experience working in a follow-the-sun support model with remote and global teams.
Experience in implementing Agile methodologies and continuous improvement initiatives.
Experience managing multiple projects and initiatives to success.
Excellent communicator and facilitator.
Location
This role will be based in SPAIN. This role will be remote and during a
Monday-Friday shift during EMEA hours
.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What we offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Warsaw
Workplace: OnSite
ROLE HIGHLIGHTS:
- Satellite Operations Specialist
- Location: Warsaw, Poland
- Department: Satellite Operations & Maintenance / Engineering
- Reports to: Satellite Operations Team Lead
- Employment type: Fixed term
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Satellite Operations Specialist, you will be an integral part of ensuring that ICEYE is able to deliver the product and data to customers. You will work closely with other operators on the operations console throughout your shift hours, ensuring smooth operation of our constellation of satellites and providing crucial support for any unexpected contingencies that arise on the fleet or ground systems. You will help to improve Satellite Operations by developing new procedures and tools. You'll handle fleet maintenance, engage in mock operations pre-launch, and be a critical part of the Launch and Early Orbit Operations. If you're passionate about space technology and eager to make an impact in satellite operations, we want to hear from you.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Maintain continuous, high-quality monitoring and control of the satellite constellation during all shifts
- Ensure safe operations, early detection of anomalies, and proper escalation or resolution
- Enhance Satellite Operations by developing and refining procedures, tools, and workflow
- Support fleet maintenance activities and satellite in orbit testing
- Contribute to mission readiness through simulations and Launch and Early Orbit Operations
- Deliver clear shift handovers, incident reporting, and documentation
- Contribute to seamless 24/7 operations and strengthen team-wide situational awareness and best practices.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Relevant university degree: Aeronautical Engineering, Space studies, Applied Physics or similar, or relative experience in a similar role.
- Have attention to detail with an excellent ability to focus
- Have strong problem-solving skills and the ability to react fast
- Strong English language skills (both written and spoken)
- Flexibility in scheduled working hours (ability to work morning, evening, and night shifts, 365/24/7 basis)
- Interest in Space Industry/Satellite Operations
NICE TO HAVES:
- Space background
- Knowledge about satellite systems
- Knowledge about orbital mechanics
- Familiarity with Linux system
- Familiarity with Python
- Familiarity with Atlassian Cloud (Jira, Confluence)
APPLICATION PROCESS
- Technical/Team Lead interview (45 minutes, online)
- Team Director interview (30 minutes, online)
- Talent Attraction Partner interview (30 minutes, online)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority—with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
The salary for this position is 9000 PLN per month (gross).
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Madrid
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
WHAT YOU'LL BRING
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Exceptional verbal and written communication abilities. Professional fluency in both Spanish and English.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (or experience in a similarly modern and highly technical industry).
- Experience translating code, technical logic and user requirements to product and engineering requirements.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London; Barcelona; Geneva; Amsterdam; Madrid; Berlin; Paris; Warsaw; Brussels; Zurich; Lisbon
Workplace: Remote
ABOUT KEYROCK
Since 2017, Keyrock has been a change-maker in digital assets. We're a global, remote-first team of 200+ people across 40+ nationalities, with hubs in Brussels, London, Paris and New York.
We provide liquidity across 80+ centralized and decentralized exchanges - a position cemented by our Series C, led by SC Ventures. Today we run a full spectrum of capital markets businesses across centralized and on-chain venues: market making, high-frequency trading, options, OTC, DeFi trading desks, advisory, and asset management.
We're building toward the agentic investment banking capabilities for the era of digital finance. A proprietary agentic layer runs the mechanics of the market, so our people can focus on the work code cannot do: the deal, the relationship, and the judgement.
We're not just envisioning the future of finance - we're building it.
WHAT WE ARE LOOKING FOR
We are seeking a Head of Risk to own and develop the Firm’s risk function end-to-end. This is a senior leadership role with direct accountability for the design, implementation and enforcement of a Firm-wide risk framework across all activities.
The role requires strong quantitative risk expertise and the ability to apply rigorous methodologies to complex, real-time markets across both traditional finance and digital assets. The successful candidate will co-design the firm’s risk architecture with the COO and CIO, covering data, analytics and real-time risk aggregation.
You will have full oversight of risk across trading (spot and derivatives), treasury and investments, including exposures across CeFi and DeFi environments. This includes defining risk appetite, implementing advanced risk metrics and ensuring disciplined risk-taking across the organization.
We are looking for a leader who sets the standard, challenges the business and enforces a strong risk culture, while enabling the firm to scale.
ROLE DESCRIPTION
Quantitative Risk Framework: Develop and maintain a quantitative risk framework grounded in modern risk theory (e.g. market, credit, liquidity and systemic risk modelling), leveraging concepts such as tail risk, extreme value theory, dependence structures and stress testing
Firm-wide Risk System Architecture: Co-design and implement the Firm-wide risk management system in close collaboration with the COO and CIO, including data architecture, risk aggregation layers, real-time monitoring capabilities and reporting infrastructure across all business lines.
Cross-Asset & Cross-Infrastructure Risk Integration: Build an integrated risk view across centralized and decentralized venues, covering exchange risk, counterparty risk, smart contract risk, collateral efficiency and liquidity fragmentation.
Advanced Risk Modelling & Metrics: Define and implement advanced risk metrics (VaR, Expected Shortfall, stress scenarios, liquidity-adjusted risk, concentration risk) and ensure their consistent application across trading, treasury and investment activities.
Is plus: TradFi ↔ Crypto Risk Translation: Translate traditional financial risk methodologies into crypto-native environments, adapting models to account for 24/7 markets, fragmented liquidity, funding dynamics, on-chain transparency and new failure modes (e.g. oracle risk, protocol risk).
BACKGROUND AND EXPERIENCE
Quantitative Risk Expertise: Strong foundation in quantitative risk management, including hands-on experience with market risk, credit risk and liquidity risk modelling, ideally aligned with frameworks such as those presented in Quantitative Risk Management (McNeil, Frey, Embrechts).
Modelling & Analytical Skills: Demonstrated ability to design and implement risk models, including tail risk estimation, scenario analysis, stress testing frameworks and dependence modelling across asset classes.
System Design & Cross-Functional Leadership: Proven experience in designing or co-designing firm-wide risk systems, working closely with technology (CIO) and operations (COO) to translate risk requirements into scalable infrastructure.
TradFi + Crypto Hybrid Experience: Experience operating at the intersection of traditional financial markets and digital assets (CeFi and/or DeFi), with a strong understanding of differences in market structure, risk transmission and infrastructure.
Crypto-Specific Risk Understanding: Practical knowledge of crypto-specific risks, including exchange/custodian risk, smart contract risk, protocol risk, funding/basis dynamics and collateral management in both centralized and decentralized environments.
COMPETENCES AND PERSONALITY
- Strong drive and proactivity to continuously strengthen the risk management in a fast-growing financial institution
- The candidate reports to the COO but this is not a reporting role, but a quantitative risk management system-building role.
OUR RECRUITMENT PHILOSOPHY
We look for self-aware candidates who bring both the core skills required for the role and a deep alignment with our performance principles. We seek fiercely passionate, mission-driven people who communicate with purpose and practice proactive ownership. The perfect fit? A crypto enthusiast who prioritizes mission over ego, maintains a commercial mindset, and delivers long-term value through pragmatic flexibility.
OUR OFFER
- A competitive salary and global benefit package
- Annual Team Retreats: a yearly offsite dedicated to strategy, celebration of our wins and fun team activities
- Autonomy in your time management thanks to semi-flexible working hours=
- Fast-paced, highly intellectually stimulating working environment
- The freedom to create your own entrepreneurial experience by being part of a team of people in search of excellence
Keyrock offers you both a career and a large range of benefits that we will gladly discuss in the course of the application process.
As an employer we are committed to building an inclusive, diverse and non-discriminating work environment. We welcome employees of all backgrounds, ethnicities, genders, creed and sexual orientation. We hire, reward and promote entirely based on merit and performance.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Senior Geospatial Software Engineer
- Location: Espoo, Finland. Relocation to Finland required
- Department: Product Engineering, Solutions
- Reports to: Solutions Data Platform Team Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Senior Geospatial Software Engineer, you'll help build and run the geospatial data platform behind our analytics products. The platform ingests elevation, hydrology, building, and satellite imagery data from public and commercial providers and serves it through APIs used across the company, so the pipelines and APIs you build directly shape what other teams can rely on.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Pipeline Development: Build and maintain production pipelines that collect data from external providers, process it, and load it into our spatial databases, using established ingest patterns and adding new sources.
- Pipeline Operations: Own pipelines in production, respond to failures, and adapt ingestion when upstream providers change their schemas, formats, or access rules.
- Data Delivery: Develop and operate the REST and STAC APIs that serve this data to internal and external consumers, with stable contracts and predictable performance.
- Geospatial Processing: Process large raster and vector datasets at scale, covering reprojection, mosaicking, tiling, format conversion, and quality validation.
- Engineering Quality: Improve automated testing, CI/CD, and data quality monitoring so that releases stay safe and repeatable.
- Stakeholder Partnership: Work directly with stakeholders to agree on requirements, explain data coverage, quality, and limitations, and write the specifications and decision records that support them.
WHAT WE’RE LOOKING FOR
Must haves:
- 5+ years of Python in production, with deep knowledge of spatial indexing, coordinate reference systems, vertical datums, and large-scale raster/vector processing trade-offs.
- Strong PostgreSQL/PostGIS skills: schema design, partitioning, query tuning, and safe migrations on large live datasets.
- Experience running production pipelines on an orchestration framework (Dagster, Airflow, or Prefect), designed to fail loudly and recover cleanly.
- Experience building and operating HTTP services in Python with a modern async framework and ORM, with stable, versioned contracts.
- Confidence extending complex Python codebases with testable, production-grade code.
- Comfort with containers, CI/CD, cloud storage/messaging, and Kubernetes.
- Expert, pragmatic use of AI-assisted tools (Cursor, Claude, Copilot) to speed up routine engineering.
- Master's degree in Computer Science, Geoinformatics, Geodesy, Remote Sensing, or a related field, or equivalent depth from real-world experience.
Nice to haves:
- Experience with satellite imagery.
- Familiarity with STAC, OGC API standards, or Cloud-Optimized GeoTIFF.
- Experience integrating with public-sector or government data APIs.
- Data quality and observability tooling, for example dbt or OpenTelemetry.
- Infrastructure-as-code and GitOps experience.
APPLICATION PROCESS
- TA Interview
- Hiring Manager Interview
- Take Home Task
- Panel Interview
- Department Lead Interview
- Final Interview with SVP of Solutions
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a hands-on Senior CRO Manager to drive conversion growth for one of our core D2C subscription products. You will be fully responsible for a continuous pipeline of A/B tests - from hypothesis and prioritisation through launch, analysis, and documented verdicts - working with the CRO Lead to grow the number of statistically validated winners across the funnel.
This is a high-impact role suited for someone who treats experimentation as a system, not a list of ideas. Tests without a clear hypothesis, verdicts called before the evidence supports them, and results that are not documented are not acceptable. You are expected to know the funnel numbers, segment before you conclude, and work closely with the data team, product, and engineering. The bar is high and so is the upside - performance here is directly and significantly rewarded, and strong operators take on bigger scope fast.
KEY RESPONSIBILITIES
- Experiment Pipeline: Own the A/B test backlog from hypothesis to launch. Prioritise ideas by expected impact, confidence, and effort, and keep the pipeline full so live traffic is always being used to learn.
- Funnel Analysis: Analyse the funnel in Mixpanel to find drop-offs, friction points, and segment-specific opportunities across devices and locales, and turn them into testable hypotheses.
- Test Analysis & Verdicts: Read results with statistical rigour, separate winners from directional trends and noise, and prepare clear verdicts for sign-off with the data team.
- Test Specification & QA: Write test specs and variant briefs that developers can build without follow-up questions, and check every variant before and after launch.
- Conversion Copy & Layouts: Produce conversion-oriented copy and layout variants that stay within compliance constraints on product claims.
- Documentation & Reporting: Keep every test documented in Notion with hypothesis, setup, result, and learning, and contribute to regular experimentation reporting for leadership.
- Mentoring: Support a junior CRO specialist on test design, analysis, and documentation standards.
QUALIFICATIONS
- Must-Have Experience
- CRO / Experimentation: 3+ years running A/B tests on a D2C subscription or consumer web product, with results you can attribute to your own work.
- Product Analytics: Hands-on proficiency in Mixpanel or a close equivalent - building funnels, segmenting by device and geography, and reading cohort behaviour without analyst support.
- Statistics: Working knowledge of significance, power, sample size, and common pitfalls such as peeking and sample ratio mismatch.
- Experimentation Platforms: Experience with a feature-flag or A/B testing platform (GrowthBook, Statsig, or close equivalents).
- Conversion Copy & UX: Ability to write and critique conversion copy and page layouts, grounded in behavioural psychology.
- AI Tooling: Active daily use of AI tools (Claude or equivalent) to accelerate concept, analysis, and prototype work.
- Compliance: Familiarity with consumer protection rules for subscription products and marketing claims is a bonus.
Leadership Attributes
- Holds a high bar for their own work and the team's - tests ship clean, documented, and correctly called
- Constantly learns and adopts new tools and methods
- Ambitious - driven to build large-scale products used by millions
- Explains decisions clearly in writing - a hypothesis, a verdict, or a prioritisation call can be understood without a meeting
- Communicates clearly and proactively in a remote, async environment
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Company Overview:
Legion Technologies is a pioneer in AI-powered workforce management, offering a SaaS platform that helps large enterprises optimize labor efficiency and improve hourly employee experience through AI-driven demand forecasting, automated scheduling, time & attendance, and employee engagement tools. The mission is to transform hourly jobs into good jobs by providing intelligent automation and greater employee flexibility via a mobile app.
Role Summary:
The General Counsel (GC) is the chief legal officer and a key executive team member responsible for leading global legal, intellectual property, and corporate functions. The GC partners strategically with the CEO, executive team, and Board, building a high-performing legal organization to support growth, globalization, and product innovation. The GC oversees legal strategy across commercial/SaaS, privacy, AI governance, labor, corporate governance, IP, compliance, and risk management.
Key Responsibilities:
1. Legal Strategy & Leadership:
— Develop and execute legal strategy aligned with business objectives.
— Advise CEO, executives, and Board on legal, regulatory, governance, risk, compliance, fundraising, and transactions.
— Build and lead in-house legal team; manage external counsel.
— Establish scalable legal processes and playbooks.
2. Corporate Governance & Financing:
— Serve as corporate secretary; manage Board and committee governance.
— Oversee corporate structure, subsidiaries, and compliance.
— Support equity and debt financings, investor negotiations, and governance.
— Partner with Finance and People teams on equity plans and disclosures.
3. Commercial, Product & Partnership Counsel:
— Provide legal support for commercial operations including SaaS subscriptions, services, partner agreements, and data processing terms.
— Collaborate with Sales, Customer Success, Partnerships to manage deal cycles and risk.
— Partner with Product, Engineering, Security to ensure compliance of AI-enabled platform and integrations.
— Counsel on product features, AI use cases, mobile app, and international expansion.
4. Privacy, Data Protection & Terms of Use:
— Own global privacy and data protection program, ensuring compliance with US and international laws.
— Oversee Terms of Service, privacy policies, and product policies.
— Support security reviews, audits, incident response.
— Develop policies and training on data governance and ethical AI use.
5. Labor, Employment & Workforce Compliance:
— Advise on employment matters including hiring, terminations, performance, compensation.
— Support People team on labor law-compliant policies.
— Guide product features supporting labor and scheduling law compliance.
6. Intellectual Property & Innovation:
— Develop and implement global IP strategy covering patents, trademarks, copyrights, trade secrets, open-source.
— Partner with Product and Engineering to protect AI and workforce management innovations.
— Manage IP enforcement and defense.
7. Regulatory, Compliance & Risk Management:
— Monitor legal developments in AI, data privacy, employment, software.
— Design risk and compliance frameworks.
— Support investigations, ethics initiatives.
— Coordinate insurance coverage and claims.
8. Strategic Transactions & Corporate Development:
— Lead legal aspects of M&A, investments, partnerships.
— Provide guidance on competition, antitrust, regulatory issues.
Qualifications:
— J.D. degree and membership in good standing with a US state bar.
— 15+ years combined experience in top-tier law firms and in-house roles, including senior GC roles at high-growth tech or SaaS companies.
— Deep expertise in enterprise SaaS contracting, corporate governance, data privacy, IP strategy.
— Proven leadership in building legal teams supporting growth and international expansion.
— Business-minded advisor balancing risk and commercial objectives.
Preferred:
— Experience in HR tech, workforce management, fintech, or data-intensive SaaS.
— Leadership in AI/ML product legal and ethical issues.
— Experience with global customers across North America, EMEA, APAC.
— Experience with large enterprise and strategic partners like SAP.
Skills & Attributes:
— Exceptional judgment, integrity, discretion.
— Strong communication translating legal issues for non-legal stakeholders.
— Collaborative, low-ego leadership.
— Practical, fast-paced, high-growth environment comfort.
— Passion for improving hourly work.
Additional Information:
— Full-time, exempt position.
— Some travel required.
— Competitive compensation including salary, equity, benefits.
Compensation & Benefits:
— Base salary $250,000 - $300,000 plus bonus and stock equity.
— Benefits include flexible medical, dental, vision plans, 401k, paid time off, parental leave, wellness reimbursement, monthly lunch.
Equal Employment Opportunity:
— Legion is an equal opportunity employer committed to diversity and inclusion.
Contact for disability accommodation: recruiting@legion.co
Location: Remote, Worldwide; Germany; Zurich, Switzerland; Remote - Europe
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
Main Purpose of the Role
Welo Global is seeking experienced English (en-US) to German (de-DE and/or de-CH) Translators and Copy Editors to support an exciting, long-term project with a leading multinational company.
This is an ongoing freelance and remote position.
Project Details
Location: Remote
Expected Volume: 5000+ words per week
Employment Type: Freelance/Independent Contract
Task Type: Translation, Copy-Editing, MTPE
Content Types: Marketing, UI, Product, Support, Informational, Light Legal
CAT Tool: Client-specific CAT tool (training provided during onboarding)
Requirements
Native-level proficiency in German (de-DE and/or de-CH) with excellent command of English (en-US)
2+ years of professional translation experience with a degree in Translation, Linguistics, or a related field
or
5+ years of professional translation experience without a formal translation degree
Demonstrated experience translating English to German (de-DE and/or de-CH) across a variety of content types, including informational, marketing, UI, product, and support content
Experience using CAT tools
Excellent attention to detail and a proven ability to deliver high-quality translations while meeting deadlines in a fast-paced localization environment
Strong communication skills, responsiveness, reliability, and openness to feedback and revisions
Join a global network of linguists, benefit from ongoing support, collaborate on high-visibility international projects, and build a long-term partnership with Welo Global.
If this opportunity sounds like a great fit, we encourage you to submit your details below.
We look forward to connecting with you!
Welo Global Talent Management Team
Job Reference: #LI-JC1
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
B2 Principal Product Manager
to join our team!
About the Role
We are seeking an ambitious and accomplished Principal Product Manager to join our Product team. Backblaze’s B2 cloud object storage offers multi-exabyte, S3-compatible, globally available object storage that unlocks app builder innovation across AI neoclouds and traditional hyperscalers at a fraction of the cost of traditional cloud infrastructure hyperscalers.
The Principal Product Manager for B2 will work closely with key stakeholders to understand the evolution of cloud storage and the customer problems in the space, and determine product strategies and roadmap to address those problems. This person will work independently to lead efforts for new feature discovery and delivery, as well as improvements to execute on those strategies. Understanding customer problems through interviews and market research, and translating them into requirements, is critical.
What You'll Do
Drive B2 product strategy and roadmap development through delivery execution.
Lead the end-to-end product development lifecycle from discovery through delivery in feature development.
Gather and synthesize inputs for discovery and prioritization from internal functions, customers, and partners across the full spectrum of R&D development, including feature capabilities, user experience challenges, cost optimization, and technical debt.
Translate complex customer challenges into clear, concise, and actionable product requirements in collaboration with Design, Engineering, and GTM teams.
Collaborate with Product Marketing to launch and drive adoption of new products and features.
Act as a subject matter expert and evangelist for Backblaze's solutions, presenting to customers, prospects, partners, and internal teams.
Establish and track key product metrics (KPIs), using data to guide iteration and growth decisions.
Maintain a deep understanding of the latest advancements in the object storage market, including customer use cases and competitive offerings, to identify new opportunities and ensure Backblaze’s market leadership position.
The Right Fit
8+ years of Product Management experience in tech businesses, preferably on IaaS and/or SaaS offerings.
A proven track record of successfully launching and scaling technical products or platforms in high-growth businesses involving in-depth cross-functional collaboration and leadership across R&D and go-to-market functions.
Strong grasp of cloud architecture, APIs, and security and compliance.
Proven success in owning product roadmaps, defining MVPs, and driving the complete product life cycle.
Strategic thinker who can translate market trends, customer needs, and technical innovations into a clear product vision and actionable roadmap.
Deep empathy for customers and users in gathering and synthesizing input, and a passion for solving their most pressing security challenges.
Outstanding communication and leadership skills with a collaborative and team-oriented approach to identifying problems, determining potential solutions, and building consensus around your vision with internal and external stakeholders.
Excellent written and verbal communication skills.
Experience applying data and metrics to inform product decisions and measure success.
Bonus Points For
Expertise in cloud storage and computing from hyperscale and neocloud providers, such as AWS, Azure, GCP, GPU clouds, and CDNs.
Bachelor's degree in Computer Science, Engineering, or a related field.
MBA degree.
Application development programming experience.
Expertise in applying GenAI in solution prototyping and agentic workflow development.
Backblaze Perks
RSU grants for full-time employees.
Annual company bonus plan.
Healthcare for family, including dental and vision.
401K.
ESPP program.
Flexible vacation policy.
Maternity and paternity leave.
MacBook Pro for work, plus a generous stipend to personalize your workstation.
Childcare bonus (human children only).
Fertility treatment and support.
Learning and development program.
Commuter benefits.
A culture that supports a healthy work-life balance.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses or credentials, and may vary from the amounts listed below.
The expected salary range for this role is $225,000 to $250,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: United States
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Project Director (PD) to join our A-team (office-based*/remote). As a PD at Allucent, you are responsible for overseeing operational project teams, customer satisfaction and continuous improvement of processes within the Global Clinical Operations (GCO) department. This position controls and monitors the quality and full-service delivery of clinical trial Allucent customers.
About this role:
As a proactive project director, you will:
Oversee the project
and be responsible for the overall quality and management of the deliver clinical trial projects and programs. This includes overseeing the budget, reviewing and approving content and costing of proposals, problem solving with project teams, and balancing multiple competing priorities.
Serve as the key contact for assigned clients
on delivery of scope, customer satisfaction on services and capabilities and the assessment of client needs.
Lead the project team.
You will demonstrate knowledge of and insight into general business principles and practices, demonstrate a growth mindset, and support the recruitment and interviewing of new employees.
Requirements
To be successful, you will posess:
Minimum Bachelor’s degree in life science, healthcare and/or business degree; Master’s degree or greater preferred
Minimum 8 years of relevant work experience, specifically experience in drug development and/or clinical research ; CRA experience preferred.
Minimum 8 years of project management experience, specifically as a clinical project manager ; managing global clinical trials required
Extensive clinical project management experience, with at least 5 years of clinical project management experience
Expert knowledge of ICH-GCP(R3), data and patient privacy practices, and applicable (local) regulatory requirements
Strong financial acumen, administrative excellence and analytical skills
In some cases, an equivalency—consisting of a combination of appropriate education, training, and/or directly related experience—will be considered appropriate for an individual to meet the requirements of this role
Therapeutic expertise in Oncology required
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Disclaimers:
*Our office-based work policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-Remote #LI-Hybrid #LI-TCW
Location: Barcelona, Spain
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
We're looking for a Business Process Analyst to help optimize the operations behind our payment infrastructure. You'll monitor merchant, provider, and terminal traffic, oversee routing and switching processes, and analyze transaction volumes and conversion rates to spot anomalies and improvement opportunities. Working with internal teams and processing partners, you'll turn traffic data into clear insights and practical process improvements - a great fit for a detail-oriented analyst who thrives on solving operational challenges in a fast-growing fintech environment.
Key Responsibilites
Monitor merchant, provider, and terminal traffic to ensure optimal system performance
Oversee merchant routing and switching processes to maintain seamless operations
Manage and optimize Visa principal traffic distribution across processing channels
Monitor transaction volumes and traffic spikes, proactively identifying anomalies and potential operational risks
Verify the correct application of configured processing limits to prevent technical issues and unnecessary transaction declines
Monitoring and analyzing conversion rates, identifying pain points and errors, and implementing improvements
Collaborate with internal teams to manage terminal switching and ensure adherence to regulatory limits
Generate and analyze custom analytics reports as needed
Evaluate merchant traffic patterns to provide insights to internal teams
Translate traffic analytics for processing partners to enhance understanding and decision-making
Organize and deliver training sessions on system operations and analytics for colleagues across departments
What you need to succeed in this role
Bachelor’s degree in Business Administration, Finance, or a related field
At least 1 year of experience in financial or business analysis, or in roles focused on process improvement
Experience working with data analysis tools and advanced Excel skills
Strong problem-solving skills with keen attention to detail
Ability to clearly and effectively communicate complex concepts to diverse audiences
Familiarity with payment industry practices and technologies is an advantage
Strong interpersonal skills, with a proven ability to work collaboratively in a team-oriented environment
What we offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
УдалённоUSA
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УдалённоUkraine; North Macedonia; Turkey; European Union; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоСША
УдалённоRemote, Worldwide; Germany; Zurich, Switzerland; Remote - Europe