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Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Our Singapore TA team is looking to welcome a new team member to partner directly with senior business leaders on mid to senior-level hiring across APAC. These are complex, high-stakes searches where your judgment has real organisational impact. It's a high-ownership role in a small team, your work is visible, and there's a genuine path to deepen your craft and take on more over time. We're also actively investing in AI tools and new ways of working, so if you're curious about where the profession is heading and want to help shape it, this is the perfect place to do that. What You’ll Be Doing Advise hiring managers and stakeholders as a subject matter expert on the APAC talent market Drive direct sourcing and headhunting efforts, owning requisitions from brief to close Build and execute innovative talent attraction and pipeline development strategies Own the end-to-end candidate experience as a core part of your recruitment practice What We Look For In You Extensive in-house recruiting experience, with a proven track record placing mid to senior-level roles Strong direct sourcing and headhunting capability Ability to consult, negotiate, and engage with a wide range of stakeholders in a matrixed environment Proven ability to manage competing priorities across teams and departments to achieve broader hiring goals English and Chinese language fluency to effectively communicate with candidates and hiring managers across multiple regions Nice to Haves Experience recruiting across multiple functions or business units simultaneously Prior experience in a high-growth or fast-scaling tech environment Comfort with hiring metrics and the ability to translate data into actionable improvements for candidate and hiring manager experience Genuine belief in blockchain and cryptocurrency Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Yerevan, Armenia Description We are looking for a data-driven Business Data Analyst to join our Partner Performance Analytics Team. This role is focused on analyzing partner business performance, evaluating bonus campaign effectiveness, identifying growth opportunities and business risks, and providing actionable recommendations that drive partner success and company profitability. The ideal candidate combines strong analytical capabilities with business thinking and has experience working with performance metrics, commercial analysis, and data-driven decision-making. Experience within iGaming, online betting, casino, or retention analytics environments is highly preferred. Responsibilities Analyze partner performance across key business metrics and identify growth opportunities and performance gaps Monitor and evaluate the effectiveness of bonus campaigns, promotional activities, and retention initiatives Assess the impact of bonuses and promotional costs on revenue, profitability, retention, and player behavior Identify trends, anomalies, risks, and underperforming business areas through data analysis Prepare actionable recommendations to improve partner performance and business outcomes Translate complex data into clear business insights and recommendations Requirements 2+ years of experience in Business Analytics, Business Intelligence, Commercial Analytics, Performance Analytics, or a similar role Strong analytical and problem-solving skills Advanced SQL knowledge Experience with Power BI or similar tools Experience working with large datasets and performance reporting Ability to identify business drivers behind data trends Upper-Intermediate or higher English level Experience in iGaming, Sportsbook, Casino, Affiliate, CRM, Retention, or Loyalty Analytics Understanding of key iGaming metrics such as GGR, NGR, Retention, Bonus Cost, Conversion, Churn, ARPU, and LTV Experience analyzing promotional and bonus campaign performance Familiarity with A/B testing and performance optimization methodologies Knowledge of Python is a plus Ability to transform data into actionable recommendations Strong attention to detail Ability to work independently in a fast-paced environment Focus on business impact rather than reporting only

Location: Lagos, Nigeria Who We Are We’re a technology-driven financial services company committed to making financial inclusion count for millions of Nigerians. Through innovation and customer-centric solutions, we provide lending, savings, payments, and other financial products that help individuals and businesses thrive. The Position We are seeking an experienced and commercially astute Project Manager to lead the end-to-end implementation of Salesforce CRM across the business. This role will drive the full lifecycle of the Salesforce deployment, including solution design, stakeholder alignment, system integration, implementation, adoption, and optimization. A key focus will be ensuring seamless integration between Salesforce, Rencore, and Mambu to support customer management, loan origination, deposit onboarding, and card product workflows. As the Salesforce Champion, you will work closely with business and technology teams to deliver a platform that drives operational efficiency, customer experience, and business growth. Responsibilities Salesforce Project Delivery Lead full lifecycle Salesforce implementations and enhancements—from requirements gathering and solution design through configuration, integration, testing, data migration, training, go-live, and post-go-live optimization. Develop and manage detailed project plans, timelines, budgets, resource plans, and risk registers using Agile, Waterfall, or hybrid methodologies. Serve as the Salesforce Implementation Champion by building executive sponsorship, driving cross-functional alignment, and promoting user adoption across departments. Work closely with Salesforce architects, developers, administrators, and external implementation partners to deliver high-quality solutions. Facilitate workshops, process mapping, gap analysis, and requirements sessions to translate business needs into effective Salesforce configurations and automations. Lead change management, communication plans, and training programs to maximize user adoption and minimize resistance. Manage project budgets, vendor relationships, and resource allocation to deliver projects on time and within budget. Deliver the Salesforce CRM implementation aligned to business goals across the Loans, Deposits, and Cards business lines. Project Planning & Governance Develop and maintain a comprehensive project plan covering scope, milestones, resource allocation, risk management, and budget tracking. Establish governance structures including steering committee meetings, working groups, and cross-functional status reviews. Monitor and report project health metrics including RAG status, issue logs, dependency maps, and change control. Apply structured project management methodologies appropriate to the implementation context. Systems Integration & Technical Oversight Lead the design and delivery of the Salesforce → Rencore → Mambu integration model. Define data flow specifications, field mapping, and API integration requirements with architects and integration teams. Define and validate condition-based triggers governing when customer information is propagated into Mambu. Oversee data migration, system integrations, and quality assurance activities. Coordinate User Acceptance Testing (UAT), System Integration Testing (SIT), and regression testing cycles. Product Workflow Delivery Oversee Salesforce workflow design and configuration for Loans, Deposits, and Cards product lines. Ensure workflows align with regulatory, compliance, and operational requirements. Support: Loans : Lead capture, credit application intake, document collection stages, underwriting handoff, and disbursement triggers. Deposits : Account opening workflows, customer onboarding journeys, compliance documentation, and activation conditions. Cards : Card application management, eligibility checks, approval workflows, and fulfilment integration. Customer & Lead Data Management Define data governance standards for customers and lead information managed within Salesforce, including mandatory fields, data quality rules, and lifecycle stages. Establish validation frameworks that determine when a lead record matures into a customer profile eligible for downstream system population. Ensure the integrity and completeness of data migrated or created in Salesforce, with traceability into Rencore and Mambu. Stakeholder & Change Management Serve as the primary point of accountability for all Salesforce implementation workstreams with internal and external stakeholders. Manage relationships with implementation partners, Rencore technical teams, and Mambu integration support. Lead organisational readiness activities, including training programmes, process documentation, and adoption tracking. Proactively manage stakeholder expectations and escalate risks or blockers through appropriate governance channels. Compliance & Regulatory Alignment Ensure the implementation adheres to NDPR and applicable regulatory requirements. Collaborate with Compliance and Legal teams to ensure AML, KYC, and credit risk requirements are embedded within workflows. Ensure audit trails are built into Salesforce configurations to support regulatory reporting and audit requirements. Requirements What You Bring Education & Experience Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field; Master’s degree is an advantage. Minimum 7 years of project management experience, with at least 3 years managing CRM or enterprise software implementations. Proven track record delivering Salesforce implementations in complex, multi-stakeholder environments. Demonstrated experience managing system integration projects involving multiple platforms, APIs, and data pipelines. Experience in financial services or fintech, with knowledge of core banking concepts, loan origination, deposit management, or card processing. PMP, PRINCE2, SAFe, or equivalent project management certification required. Technical Expertise Strong knowledge of Salesforce platforms including Sales Cloud, Service Cloud, or Financial Services Cloud. Experience managing integration architecture, APIs, data migration, and data quality initiatives. Familiarity with Mambu or similar cloud-native core banking platforms. Proficiency with project management tools such as JIRA, MS Project, Asana, and Confluence. Preferred Qualifications Salesforce Administrator or Salesforce Project Management certification. Experience working in regulated financial services environments. Knowledge of CBN regulatory frameworks. Experience supporting large-scale digital transformation programmes. This Job Is Perfect For You If You Have successfully delivered enterprise CRM implementations from planning through deployment. Can balance business priorities, technical requirements, and stakeholder expectations. Thrive in complex, cross-functional environments. Have strong systems thinking and integration experience. Are highly organized, commercially minded, and delivery focused. Benefits What's In It For You Lead a high-impact digital transformation programme at the heart of the business. Partner with senior leaders across Technology, Operations, Product, and Commercial teams. Gain exposure to Salesforce, core banking integration, and large-scale fintech transformation initiatives. Competitive compensation and benefits package. Opportunity to make a lasting impact in a fast-growing, technology-driven financial services organisation.

Location: Palo Alto, United States Vice President, Robot Learning Confidential | Early-Stage Robotics Startup | San Francisco Bay Area, CA About the Opportunity We're partnering with an ambitious early-stage robotics company building the next generation of humanoid telepresence systems for industrial work. The company's mission is to make dangerous, highly skilled physical work safer and more accessible by enabling expert operators to remotely control humanoid robots with real-time visual, auditory, and haptic feedback. These systems are deployed in complex environments including energy infrastructure, industrial facilities, manufacturing, and other hazardous settings. A core part of the long-term vision is transforming teleoperation data into increasingly autonomous robotic capabilities. Rather than treating teleoperation as a temporary solution, the company views it as the foundation for building high-quality robot learning systems based on real-world interaction, force feedback, and task execution. This is an opportunity to define the robot learning strategy at a company where machine learning is central to the product roadmap. The Role We're seeking a Vice President of Robot Learning to lead the company's robot learning organization and own the roadmap from teleoperation data collection through to learned policies and increasing levels of autonomy. This is a highly technical leadership role for someone who enjoys building from first principles, working closely with hardware and software teams, and translating cutting-edge robotics research into production systems. You'll have the opportunity to shape both the technical direction and the team as the company scales. What You'll Do Own the robot learning strategy and technical roadmap. Build the data pipeline that transforms teleoperation sessions into high-quality training data. Develop learning systems for contact-rich robotic manipulation using real-world demonstrations. Design and deploy imitation learning, reinforcement learning, and policy optimization approaches for physical robots. Work closely with robotics, controls, perception, and hardware engineers to build an integrated robotic system. Lead the evolution from teleoperated workflows toward progressively autonomous capabilities. Build, mentor, and grow a world-class robot learning organization. Establish technical direction, research priorities, and engineering best practices. Drive experimentation, deployment, and continuous improvement using real-world operational data. What We're Looking For Required PhD or equivalent expertise in Robotics, Machine Learning, Computer Science, or a related field. Significant experience building robot learning systems for real-world robotic manipulation. Deep expertise in imitation learning, reinforcement learning, policy learning, or related techniques. Experience working with physical robots rather than purely simulated environments. Strong understanding of contact-rich manipulation, force feedback, and real-world robotic control. Track record of shipping robotics systems from research into production. Experience leading highly technical teams or serving as the technical leader for a major robotics initiative. Preferred Experience from leading robotics organizations or research groups such as: OpenAI Robotics Google DeepMind Robotics Physical Intelligence Toyota Research Institute Figure AI Agility Robotics Covariant Skild AI Sanctuary AI Dexterity Intrinsic Boston Dynamics Other leading manipulation or humanoid robotics companies Particularly valuable experience includes: Learning from teleoperation or human demonstrations Building commercial robot learning data pipelines Manipulation in contact-rich environments Haptic interfaces or force-controlled robotics Multi-modal learning using vision, force, and proprioception Scaling robot learning infrastructure across fleets Who You Are Builder-first with a passion for deploying robotics in the real world. Comfortable operating in an early-stage, fast-moving environment. Excited by ambiguous technical problems with significant ownership. Able to balance long-term research vision with near-term product execution. Motivated by building a team, not just contributing individually. Collaborative, hands-on, and deeply technical. Why Join Define the robot learning strategy from an early stage. Build systems that operate in challenging, real-world industrial environments. Work across hardware, controls, perception, and AI to solve end-to-end robotics problems. Help shape the future of intelligent humanoid robotics. Significant technical ownership with the opportunity to build and lead a high-impact organization. Location: San Francisco Bay Area, California (onsite) Employment Type: Full-time

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. We are seeking an Associate Director, Core Algorithms (Cloud) to lead the teams responsible for WHOOP's cloud-based algorithmic intelligence — the models and systems that transform physiological data into the sleep, recovery, and training insights our members rely on daily. This role is also responsible for ensuring our cloud algorithms evolve alongside WHOOP hardware, partnering with Sensor Intelligence and Hardware teams to translate new sensor capabilities into production-grade algorithmic experiences. You will own the technical vision, execution, and organizational health of this team. You'll drive the evolution of our core production algorithms such as workout detection, strain, and sleep staging toward higher accuracy, better member experiences, and more mature development practices. You will partner closely with ML Platform, Sensor Intelligence, Research, Product, and Software Engineering to define what WHOOP algorithms can enable — not just how they perform technically, but how they show up for members. This is a role for someone who has built and shipped physiological ML at scale in a consumer product, who has a deep product instinct for what algorithms mean to end users, and who knows how to elevate an ML organization's practices: raising the bar on tooling, processes, and standards to match the ambition of the work. RESPONSIBILITIES - Lead the cloud ML team responsible for the algorithms powering sleep, recovery, and training - Directly manage applied ML scientists and ML engineers; provide coaching, career development, and performance feedback that grows individual contributors into strong technical leaders - Ensure the technical quality bar for algorithm development is maintained by establishing the processes, reviews, and standards that guarantee rigor from research through deployment, and diving into designs and architectural decisions where necessary - Help drive the vision for what WHOOP algorithms and next-generation sensors can enable; advocate for member experience and push the boundaries of what our data makes possible - Ensure cloud algorithms remain compatible with future hardware generations; partner with Sensor Intelligence and Hardware to evolve proof-of-concept algorithms that leverage new sensor capabilities and bring them to production readiness - Establish and improve development lifecycle practices: experiment management, model validation, deployment pipelines, and production monitoring - Partner with ML Platform / MLOps to define requirements and drive maturity improvements across experiment tracking, model monitoring, deployment automation, and observability - Drive cross-functional alignment with Sensor Intelligence, Product, Software Engineering, and Research teams QUALIFICATIONS - 8+ years of experience in machine learning or applied data science, with hands-on experience developing and shipping ML models for a consumer product - 4+ years of people leadership experience directly managing machine learning scientists/engineers, with demonstrated growth of team members and a track record of building high-performing teams - Experience scaling a production ML organization: growing teams and leaders, identifying gaps in the development lifecycle, and driving improvements that increase velocity, reliability, and rigor - Deep product sense: ability to think about algorithms from the member's perspective, drive the vision for what algorithms can enable, and ensure the team is building toward meaningful user outcomes - Ability to evaluate technical designs, guide architectural decisions, and ensure quality at the system level, without needing to write code day-to-day - Experience defining and driving cross-functional programs with engineering, product, and science partners - Strong communication skills with the ability to translate complex ML concepts to diverse audiences including product, engineering, and executive stakeholders PREFERRED - Experience building algorithms using physiological or wearable sensor data (e.g., PPG, accelerometer, temperature, bioimpedance) - Experience managing through hardware-coupled development timelines where sensor availability and device generations constrain algorithm roadmaps - Familiarity with time-series modeling, sequential data, and the specific challenges of continuous physiological monitoring This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.    Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility.  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $200,000-$245,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.    In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.   Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.

Location: New York City, NY; San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Safeguards team is responsible for ensuring our models and products are developed and deployed safely. We're looking for engineers for our Review Tooling team, which builds the systems that humans — and increasingly Claude — use to investigate potential harms and take enforcement actions across Anthropic's first-party products and third-party cloud platforms. You'll own the tools our safety investigators rely on to understand what's happening on our platforms and act on it, as well as the platform underneath those tools. That platform includes data analysis capabilities, privacy-preserving primitives that keep review workflows compatible with our data retention commitments, and a sandbox environment where new review interfaces and workflows can be built and iterated quickly. These are internal tools, but they are anything but low-stakes: the speed, clarity, and reliability of this tooling directly determines how quickly Anthropic can identify harmful behavior, make sound enforcement decisions, and feed signals back into model training and safety classifiers. You'll partner closely with policy, operations, data science, legal, and privacy teams to ensure our enforcement systems are effective, accurate, and trustworthy. Key responsibilities Build investigation, review, and enforcement tooling for both first-party and third-party platform surfaces — including case queues, investigation views, decision and audit logging, and account-actioning workflows Develop the platform layer of reusable APIs, data storage, and backend services that lets new review workflows be stood up quickly and safely Stand up and run deployments of this tooling across multiple clouds, including inside cloud-provider partner environments where data must stay in place. Keep the deployments consistent through shared deployment pipelines, smoke tests, observability, and alerting Scale review through automation, including enabling reviewers to use Claude effectively and building toward Claude-assisted and Claude-driven review workflows Partner with policy, operations, legal, privacy, and data science stakeholders to translate enforcement and investigation needs into reliable, well-designed systems that measurably reduce handling time and decision error Instrument the tools you ship — surfacing metrics on queue health, reviewer throughput, and decision quality — and ensure tooling evolves alongside new privacy primitives and data retention commitments Minimum qualifications A technical background in full-stack or platform engineering, with the ability to engage deeply in architecture and design discussions Experience shipping internal tools or platforms with demanding operational users, and a track record of improving their workflows measurably Experience working cross-functionally with non-engineering partners such as operations, policy, or legal teams Excellent communication skills, including the ability to explain technical tradeoffs to non-technical stakeholders Care about the societal impacts of AI and want your work to make powerful systems safer Preferred qualifications 8+ years of industry software engineering experience Experience building data labeling, trust and safety, integrity, fraud, or abuse-prevention tooling, or other systems supporting human review at scale Have built systems that handle sensitive or regulated data, with requirements around access control, auditability, retention, and data residency Have worked across multiple cloud providers, or built infrastructure designed to be provider-agnostic A product-minded approach to internal users: you work directly with the people using your tools, watch where they struggle, and fix it The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Poland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM   Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers. As a Senior Software Engineer in Payward Services you'll build and scale the systems that make this platform work under the hood, from real-time coordination across services to the infrastructure enterprise partners depend on to move money and assets safely, at scale, every day. We’re looking for builders who thrive in ambiguity, move quickly with ownership, and care deeply about creating robust solutions.   THE OPPORTUNITY - Design and implement robust Rust services and libraries that power trading, payments, and crypto experiences with a focus on reliability, performance, and user impact. - Write reusable, testable, and highly efficient code that scales across teams and supports revenue-critical systems without compromising safety or security. - Collaborate on large-scale distributed systems architecture, translating evolving product requirements into resilient, low-latency solutions. - Work alongside hundreds of experienced Rust engineers, contributing to a high-performance, product-driven engineering culture.   WHAT YOU BRING - 5+ years of software engineering experience - Proficient in writing network services or asynchronous code in Rust - Have a security-first mindset during system design to ensure robustness - Demonstrate the ability to autonomously debug issues across the stack (OS, network, application) - Apply a solid understanding of distributed systems and technologies, including RPC protocols, Kafka, and Event-Driven Systems, to design scalable solutions - Collaborate effectively with product teams to gather requirements and constraints for designing appropriate systems - Take complete end-to-end ownership of systems and libraries - Provide mentorship to other engineers while contributing to defining the technical culture NICE TO HAVES - Experience building B2B focused products, ideally in the fintech or crypto space Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Tel Aviv, Israel About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Role Overview We are looking for a highly structured, analytical, and execution-oriented Senior Corporate Operational Project Manager to help translate strategic priorities into measurable outcomes and disciplined execution across Corporate Operations. This role sits at the intersection of strategy, OKR (Objectives and Key Results) and performance management, and corporate operational project management . You will help build and operate the mechanisms that enable teams and leaders to set clear objectives, track progress, manage risks and dependencies, and drive effective execution. A key area of responsibility will be developing and operating our OKR framework and management cadence , while also leading complex cross-functional corporate projects and strengthening the governance and performance-management mechanisms required to support decision-making and accountability. This is a hands-on role for someone who can move comfortably between strategic thinking and detailed execution — from facilitating an OKR planning session or leadership review to managing dependencies, driving critical operational projects, and translating performance data into clear actions and decisions. Key Responsibilities Lead and establish the design, implementation, and continuous improvement of OKR (Objectives and Key Results) methodology and operating model , translating strategic priorities into clear Objectives, measurable Key Results, and actionable plans. Lead complex, cross-functional corporate operational and strategic projects from definition and planning through execution, ensuring clear ownership, milestones, dependencies, risks, and measurable outcomes. Establish and manage effective governance and management cadences , including OKR reviews, program reviews, and other relevant performance forums. Track OKR and program performance, identify off-track outcomes, risks, blockers, and cross-functional dependencies, and drive timely mitigation, follow-up, and escalation. Define and maintain the KPIs, measurement frameworks, and reporting mechanisms required to effectively monitor OKR progress and strategic initiatives, partnering with Analytics and other relevant teams where needed. Translate performance data and insights into clear management recommendations, actions, and decisions. Act as a trusted partner who brings structure to ambiguity, challenges assumptions, and drives initiatives from discussion through execution. Prepare clear, concise, and data-driven materials for leadership discussions and decision-making. Drive process improvements and help build scalable operating models, tools, templates, and playbooks that strengthen execution across Corporate Operations. Partner with leaders and cross-functional teams to improve prioritization, alignment, accountability, and execution against strategic objectives. Key Qualifications & Experience Must-Have Requirements 5-7+ years of experience in Corporate Operations, Strategy & Operations, Program Management, Business Operations, PMO, Management Consulting, or a similar role. Strong track record of managing complex, cross-functional initiatives involving multiple stakeholders. Strong project and program management capabilities, including planning, governance, dependency management, risk management, and execution tracking. Strong analytical mindset and comfort working with performance data, KPIs, and management reporting. Experience translating strategic priorities into structured plans, measurable outcomes, and operating mechanisms. Strong problem-solving skills and the ability to bring structure to ambiguous or complex situations. Excellent written and verbal communication skills, including experience preparing materials and recommendations for senior stakeholders. Strong facilitation and stakeholder-management skills, including the ability to influence without direct authority. High level of ownership and ability to independently drive work from problem definition through execution. Strong attention to detail without losing sight of broader business objectives. #LI-BH1 Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Sahibzada Ajit Singh Nagar (Mohali), India Workplace: hybrid We are currently seeking an Applied Machine Learning / Computer Vision Engineer to join one of our clients’ innovative AI teams. This is an exciting opportunity to work on a next-generation AI platform combining Computer Vision, Multimodal AI, Applied Machine Learning, and Large Language Models . Key Responsibilities As an Applied ML / Computer Vision Engineer, you will: Design, develop, and improve Computer Vision and image-processing pipelines. Build solutions for video analysis, video understanding, and real-time visual processing. Develop multimodal AI systems combining vision, audio, and language data. Work with object detection, image segmentation, classification, tracking, and related Computer Vision techniques. Implement and fine-tune Vision-Language Models and Transformer-based architectures. Integrate Large Language Models into AI products for reasoning, analysis, and automated decision-making. Evaluate, optimize, and deploy machine-learning models in production environments. Improve model inference speed, accuracy, scalability, and resource efficiency. Translate research papers and emerging AI techniques into practical product features. Build APIs and production-grade services for AI model integration. Collaborate with engineering and product teams to understand business requirements and deliver effective AI solutions. Monitor model performance and continuously improve deployed systems. Maintain clear, reusable, and well-documented code. 1–4 years of experienc e in Applied Machine Learning, Computer Vision, Deep Learning, or a related field. Strong programming skills in Python. Hands-on experience with PyTorch. Practical knowledge of OpenCV and image or video processing. Strong understanding of Deep Learning fundamentals. Experience with object detection and/or image segmentation models. Knowledge of Transformer architectures. Experience working with Vision-Language Models. Familiarity with the Hugging Face ecosystem. Experience with model inference, evaluation, and optimization. Understanding of how to move models from experimentation into production. Experience using Docker and Git . Ability to independently investigate technical challenges and propose practical solutions. Ability to understand, reproduce, and implement methods described in research papers. Strong analytical and problem-solving skills. Curiosity and willingness to explore new technologies. Passion for AI, Machine Learning, and product development. Ownership mindset and accountability for delivered solutions. Ability to work independently and contribute within a collaborative team. Interest in building practical products rather than focusing only on model experimentation. Comfortable working in a fast-moving and research-driven environment. Nice to Have Experience with one or more of the following technologies would be considered an advantage: YOLO GroundingDINO SAM or SAM2 Florence-2 Whisper Qwen2.5-VL LLaVA InternVL CUDA TensorRT ONNX FastAPI (Exceptional fresh graduates may also be considered if they can demonstrate strong technical knowledge through relevant academic work, personal projects, GitHub repositories, Kaggle participation, research, or a technical portfolio.)

Location: Mexico You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! You Will Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more Develop and expand our portfolio to support most popular Cloud apps (200+) Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use. About Us At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System We genuinely care We do not waste time on manual or mundane task We have a fun environment We own it We are experts on what we do We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. - Best Relationship- Winter 2024 - Leader Americas Winter 2024 - Best Results - Winter 2024 - Best Usability - Winter 2024 About the Role The Forward Deployment Engineer (FDE) is a hybrid role at the intersection of engineering, business analysis, and customer success. Acting as the bridge between product teams and enterprise clients, FDEs ensure smooth deployment of AI-driven solutions, workflow automation, and SaaS integrations. They combine technical expertise with business acumen to translate client needs into production-ready solutions that drive measurable impact. Roles and Responsibilities Customer Discovery: Conduct structured workshops with client stakeholders to capture workflows, pain points, and desired outcomes. Solution Design: Translate business requirements into technical workflows, automations, and integrations. Deployment Execution: Configure, test, and deploy solutions, ensuring seamless go-live and adoption. Workflow Automation: Build and customize automations using APIs, scripts, or low-code platforms. Technical Troubleshooting: Diagnose integration issues, resolve blockers, and iterate based on client feedback. Customer Advocacy: Serve as the technical expert during onboarding and beyond, ensuring long-term customer success. Feedback Loop: Provide insights from deployments to product and engineering teams to shape roadmap priorities. Skills and Qualifications Bachelor's degree in Computer Science, Engineering, or related field — or equivalent demonstrated experience shipping production integrations. 4–8 years in a customer-facing technical role where you personally wrote and owned the code (Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Implementation Engineer, or similar). Strong coding ability (Python, Java, Go, or similar) — able to build and debug real integration logic, not just configure a UI. Deep familiarity with SaaS systems, REST/SOAP APIs, webhooks, and authentication patterns (OAuth, API keys, SSO basics). Experience with workflow automation platforms, CI/CD, and basic observability/monitoring tools. Comfortable with SQL and at least one BI tool (Looker, Tableau, Superset) for validating data and demonstrating impact. Demonstrated ability to operate independently in ambiguous, loosely-scoped situations and drive to a working solution. Excellent communication skills — able to run a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation. Strongly Preferred Hands-on experience with LLM/agentic frameworks (LangChain, LangGraph, CrewAI, or similar) and applying them to real workflow or data problems. Experience with RAG pipelines, prompt/eval design, or AI observability and guardrails. Prior experience embedded on-site with enterprise clients during implementation. Nice to Have Background in consulting or early-stage startup environments (frequently correlates with FDE success due to comfort with ambiguity and ownership). MBA preferred. Location: Mexico (Remote, LATAM region) Shift Timings: U.S. Shift (8:00 AM CST - 5:00 PM CST) For more information about DBSync, visit www.mydbsync.com. Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB Requirements Benefits

Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As the Product Manager, you will be responsible to discover new markets and revenue opportunities and innovate new products to address the market needs. Act as an internal champion to build consensus and influence senior management for new product ideas. Identify, define, implement and instrument market research, product design, product implementation and product release processes. Define, build and scale OKX's payment systems that powers money movement globally to help our customers gain access to a wide array of crypto assets. The scope of this role includes defining & managing product roadmaps, features including user experience and end to end integration with local & international payment providers while proactively managing the risk associated with your product. Tracking KPIs and driving growth of your product features is at the core of PM’s at OKX, while collaborating with multiple key stakeholders like designers, engineering, legal, risk, compliance, marketing, customer support & finance across the organization and get them aligned on your product roadmap and deliverables. You’ll be joining our growing product team to help define the future of our company and product. If you are an entrepreneurial product leader, who doesn’t hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you. What You’ll Be Doing Be the owner of your payment products (ACH, Cards, Wire, SEPA, FAST, PIX, etc), you truly own it! Define & drive every aspect of your product from developing the roadmap/backlogs/iterations in order to hit your goals & KPIs Outline features, technical integration requirements, work with your squad of product designers, content writers, data analysts and engineers to bring your product to life You verify your squad deliverables, align your customer support teams including all key stakeholders for any feature release/announcements to your retail users Manage your product dashboard by tracking all your product data metrics Drive adoption, usage of your products working closely with marketing, risk teams, keep close eye on customer frictions and voice of customer to optimize your product experience Ensure that there are effective internal tools in place for any new product launch What We Look For In You Product management experience in the payments space with past experience in payments clearing, settlement and fiat custody Visionary for trending and future crypto market needs and payments industry changes Product innovator that can achieve business goals with unique product offering and business models Previous experience designing and building payments systems and understanding of risk management associated with these payment options Entrepreneurial mindset: Experience working in a fast-paced environment with competing resources and priorities. Opinionated and willing to make calls with limited information. Ability to navigate through ambiguity to advocate for resources Excellent written and verbal communications skills; ability to translate strategy into clear and actionable plans for product development, engineering, design and marketing Technical, comfortable with delving into the product, the platform and the implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions Metrics driven with proficiency in identifying, defining, tracking and acting upon metrics Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring Familiarity with cryptocurrency exchanges and passion for crypto and blockchain innovations Bachelor's degree in Computer Science, Engineering, or a related technical discipline Nice to Haves Past experience working with payments systems or crypto platforms is strongly preferred Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants OKX Statement OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $214,666 to $321,999 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco, CA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enforcement Analyst focused on Bio Harms, you will play a critical role in protecting against the misuse of AI systems for biological and related CBRNE harms. You will enforce our Usage Policy with a specific focus on detecting and mitigating bio risks, investigating potential violations, and help continuously strengthen our safeguards.  The work sits at the intersection of biosecurity threat analysis and platform enforcement: you will read real model interactions and make fast, well-reasoned calls about whether activity is benign research or a credible attempt at harm. This role is a fit for someone who understands the dual-use nature of biology and enabling technologies well enough to separate the benign from the malicious. You will own and continuously improve the enforcement monitoring workflows for the bio-harms area, and you will work closely with Policy, Threat Intelligence, Data Science, and Engineering cross-functional partners to accomplish tasks at scale. Safety is core to our mission, and your work will directly protect individuals, communities, and critical systems. Important context for the role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including material of a sexual, violent, or psychologically disturbing nature. The role also carries a shared on-call responsibility across the Policy and Enforcement teams. Key responsibilities Enforce Usage Policies with a specific focus on detecting and mitigating potential bio risks and harmful use of AI systems. Take ownership of enforcement monitoring workflows for the bio-harms area, improving end-to-end detection, investigation, triage, and escalation processes. Monitor and analyze platform activity to identify emerging patterns related to biological (and adjacent chemical, radiological, nuclear, and explosive) threats that may require policy updates or enforcement action. Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy across a technically complex content surface. Conduct thorough investigations of potential violations, gathering and documenting evidence to support enforcement decisions. Proactively surface trends and propose improvements to detection methods and review workflows. Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for bio-related policy violations. Partner with Policy and Threat Intelligence groups to understand potential exploits and contribute to risk-assessment frameworks, and partner with engineers iterating on safety systems. Provide enforcement-grounded feedback on policy gaps, and handle escalations and time-sensitive situations related to potential bio-related Usage Policy violations. Minimum qualifications Hold a degree in a bio-related field (e.g., microbiology, molecular biology, biochemistry, public health) and/or relevant professional experience in a related field. Possess experience in Trust & Safety, content moderation, or policy enforcement at platform scale, including working with generative AI tools to refine and optimize content review and enforcement workflows. Possess experience in utilizing AI tools to develop data dashboards for metrics collection in support of continuous improvement efforts. Can analyze complex, ambiguous situations and make well-reasoned, defensible decisions under time pressure. Are proactive and self-directed: you spot trends, dig in, and ship improvements on your own initiative. Communicate clearly in writing and can translate technical bio concepts for diverse audiences, including both technical and non-technical stakeholders. Preferred qualifications Subject matter expertise in biodefense, biosecurity, WMD/CBRNE non-proliferation, or threat-intelligence. An understanding of where real-world biological risk actually lies — adversary intent, acquisition and weaponization pathways, and dual-use concerns, including familiarity with cross-platform threat analysis and open-source intelligence (OSINT) techniques relevant to weapons of mass destruction. Proficiency in SQL and/or other data analysis tools to draw insights from large datasets and monitor enforcement workflow health. Familiarity with dual-use research of concern (DURC), select agents, and relevant policy frameworks. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $245,000 — $285,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enforcement Analyst focused on Chem & Explosives Harms, you will play a critical role in protecting against the misuse of AI systems for chemical and explosives harms. You will enforce our Usage Policy with a specific focus on detecting and mitigating these risks, investigating potential violations, and help continuously strengthen our safeguards. The work sits at the intersection of chemical and explosives threat analysis and platform enforcement: you will read real model interactions and make fast, well-reasoned calls about whether activity is benign research or a credible attempt at harm. This role is a fit for someone who understands the dual-use nature of chemistry and explosives technologies well enough to separate the benign from the malicious — and who acts decisively under ambiguity. You will own and continuously improve the enforcement monitoring workflows for this harm area, and you will work closely with Policy, Threat Intelligence, Data Science, and Engineering matrix partners to accomplish tasks at scale. Safety is core to our mission, and your work will directly protect individuals, communities, and critical systems from AI-facilitated weapons harm. Important context for the role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including material of a sexual, violent, or psychologically disturbing nature. The role also carries a shared on-call responsibility across the Policy and Enforcement teams. Key responsibilities Enforce Usage Policies with a specific focus on detecting and mitigating potential chemical and explosives risks and harmful use of AI systems. Take ownership of enforcement monitoring workflows for the chemical and explosives harm area, improving end-to-end detection, investigation, triage, and escalation processes. Monitor and analyze platform activity to identify emerging patterns related to chemical and explosives threats (within the broader CBRNE landscape) that may require policy updates or enforcement action. Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy across a technically complex content surface. Conduct thorough investigations of potential violations, gathering and documenting evidence to support enforcement decisions. Proactively surface trends and propose improvements to detection methods and review workflows without waiting to be directed. Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for policy violations. Partner with Policy and Threat Intelligence teams to understand potential exploits and contribute to risk-assessment frameworks, and partner with engineers iterating on safety systems. Provide enforcement-grounded feedback on policy gaps, and handle escalations and time-sensitive situations related to chemical and explosives policy violations. Minimum qualifications Hold a degree in a chemistry-related field (e.g., chemistry, chemical engineering, materials science) and/or relevant professional experience in a related field. Possess experience in Trust & Safety, content moderation, or policy enforcement at platform scale, including working with generative AI tools to refine and optimize content review and enforcement workflows. Possess experience in utilizing AI tools to develop data dashboards for metrics collection in support of continuous improvement efforts. Can analyze complex, ambiguous situations and make well-reasoned, defensible decisions under time pressure. Are proactive and self-directed: you spot trends, dig in, and ship improvements on your own initiative. Communicate clearly in writing and can translate technical chemistry concepts for diverse audiences, including both technical and non-technical stakeholders. Preferred qualifications Subject matter expertise in chemical and explosives defense, security, WMD/CBRNE non-proliferation, or threat-intelligence. An understanding of where real-world chemical and explosives risk actually lies — adversary intent, acquisition and weaponization pathways, and dual-use concerns, including familiarity with cross-platform threat analysis and open-source intelligence (OSINT) techniques relevant to weapons of mass destruction. Proficiency in SQL and/or other data analysis tools to draw insights from large datasets and monitor enforcement workflow health. Familiarity with the Chemical Weapons Convention (CWC), scheduled chemicals, precursor controls, and energetic-materials safety frameworks. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $245,000 — $285,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Claude Platform ships fast, and every launch lands better when the field can understand it, demo it, and teach it. You'll own platform enablement end to end: the demos, hands-on labs, and technical curriculum that let Anthropic's go-to-market teams showcase the Claude Developer Platform with confidence, whether they're building on Anthropic's first-party API or through Bedrock, Vertex, and Foundry. You'll join roadmap and launch planning with the product team before features ship, so the field has what it needs on day one. You're an engineer who teaches. You've shipped products to users. You know the difference between a demo that raises awareness and one that creates champions. And you get as much energy from watching a seller nail your lab as from building it yourself. Key responsibilities Turn launches into field-ready content: Translate new platform capabilities (API, tool use and MCP, Agent SDK, memory and skills) into demos, labs, and quick-reference guides within days of release, and build compelling demo scenarios across industries and developer personas Deliver training that sticks: Run Claude Platform training for technical onboarding and ongoing enablement programs, delivering hands-on sessions wherever the field gathers, from a 12-person lab to a 100-person field-readiness day Coach the field: Coach technical sellers on demo delivery through practice sessions and office hours Scale beyond the live session: Develop self-service resources and experimental tools so the field can learn without you in the room, and contribute to the tooling that scales enablement, including demo environments, content-freshness automation, and self-service infrastructure Close the loop with product: Stress-test new platform features before launch, then bring field signal back to product and product marketing on where sellers get stuck and what content would unlock the next deal Measure what lands: Track content usage and session feedback so you know what is working and what to retire Minimum requirements Experience in a customer-facing technical role, such as solutions architecture, sales engineering, developer relations, or technical enablement Experience writing production-quality code and building technical demos Hands-on experience building with LLM APIs and agents, including tool use, MCP, or agent frameworks, beyond prompting alone Experience using AI coding tools as part of your daily engineering work Experience delivering live technical training or talks to both technical and non-technical audiences Experience partnering directly with sales, solutions engineering, or other go-to-market teams Preferred requirements A portfolio you can show us: labs, courses, talks, or repos you built yourself Experience with Claude Code, or a comparable agentic coding tool, as core infrastructure in your daily work Experience building on the Claude Developer Platform through cloud providers such as Amazon Bedrock, Google Vertex AI, or Microsoft Foundry Experience as a technical founder, early startup employee, or 0-to-1 operator who has taken an idea to product-market fit Public speaking, conference presentations, or community-facing developer advocacy Experience building enablement tooling, such as demo environments, content-freshness automation, or self-service infrastructure Deep enthusiasm for AI and genuine care about building it responsibly The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Safeguards team is seeking a Red Team Engineer to help ensure the safety of our deployed AI systems and products. In this role, you'll take an adversarial approach to uncover vulnerabilities across our product ecosystem before they can be exploited by malicious actors. Your work will span from technical infrastructure vulnerabilities on our products to emergent risks from advanced AI capabilities. While you'll bring best practices from traditional security approaches, the focus is on broader safety implications and novel abuse unique to advanced AI systems and associated products. You'll investigate the full spectrum of potential abuse — from coordinated account manipulation and payment fraud to novel exploitation of product features — and simulate sophisticated threat actors who chain multiple attack vectors to achieve their objectives. Key responsibilities Conduct comprehensive adversarial testing across Anthropic's product surfaces, developing creative attack scenarios that combine multiple exploitation techniques Research and implement novel testing approaches for emerging capabilities, including agent systems, tool use, and new interaction paradigms Design and execute "full kill chain" attacks that emulate real-world threat actors attempting to achieve specific malicious objectives Build and maintain systematic testing methodologies that evaluate every aspect of our systems Develop automated testing frameworks to enable continuous assessment at scale Collaborate with Product, Engineering, and Policy teams to translate findings into concrete improvements Help establish metrics for measuring detection effectiveness of novel abuse Minimum qualifications Experience in penetration testing, red teaming, or application security Experience in model jailbreaking and testing large-scale agentic workflows for non-obvious prompt injection vectors Strong technical skills in web application security, including hands-on expertise with security testing tools (e.g., Burp Suite, Metasploit, custom scripting frameworks) Experience building custom automation, including LLM-specific testing frameworks A track record of discovering novel attack vectors and chaining vulnerabilities in creative ways A public body of work such as CVEs, blog posts, or disclosed bug bounty reports Strong written and verbal communication skills, with the ability to explain technical concepts to varied audiences Preferred qualifications Experience with AI/ML security or adversarial machine learning Understanding of AI safety considerations beyond traditional security, including modern guardrails against jailbreaks Experience testing API security and rate-limiting systems Background in testing business logic vulnerabilities and authorization bypass techniques Background in anti-fraud, trust & safety, or abuse prevention systems Familiarity with distributed systems and infrastructure security Familiarity with abuse detection mechanisms and the ability to engineer novel bypasses Adaptability to understand and build engagements around emerging threats outside your direct area of expertise The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Majors Customer Success Manager at Chainguard, you will serve as the strategic business partner for a select portfolio of our most important financial services customers. You will be the post-sales primary point of contact, responsible for driving outcomes, building executive relationships, and ensuring customers realize measurable value from Chainguard. In this role, you will work closely with Solutions Architects, Technical Support, Product Management, and Sales, with the SA owning technical implementation so you can stay focused on business outcomes, relationship depth, and long-term account health. This is a high-touch, consultative role. Your book of business will be intentionally smaller so you can invest deeply in each account, understand each customer's business priorities, and position Chainguard as a strategic partner rather than a vendor. What you'll do: Strategic Account Management: Build and maintain trusted relationships across customer organizations, from practitioner teams to CISOs and executive sponsors. Understand each customer's business objectives, risk priorities, and regulatory environment to align Chainguard's value accordingly. Customer Onboarding and Success Planning: Lead the business-focused elements of onboarding, including success planning, stakeholder alignment, and value delivery milestones. Partner with Solutions Architects who own technical implementation, ensuring business and technical workstreams stay coordinated. Executive Engagement: Lead and facilitate executive business reviews, strategic planning sessions, and escalation conversations. Know when to bring in Chainguard's executive team and how to navigate complex stakeholder dynamics in large financial institutions. Renewal and Expansion: Work closely with your sales counterparts to identify expansion opportunities, mitigate renewal risk, and build multi-year account strategies grounded in demonstrated value. Customer Advocacy: Represent the voice of the customer internally, translating customer needs into product and roadmap feedback. Influence cross-functional teams including Product, Engineering, and Sales on behalf of your accounts. Issue Management: Coordinate with Technical Support and Engineering on escalations, serving as the business-facing lead while the SA manages technical resolution. What we're looking for: 5+ years in enterprise customer-facing roles, with a strong preference for experience in or adjacent to financial services. Customer Success, Strategic Account Management, or Consulting backgrounds are all relevant. Demonstrated ability to operate as a strategic business partner, not just a relationship manager. This means understanding customer business goals, navigating organizational complexity, and connecting Chainguard outcomes to measurable business value. Familiarity with financial services regulatory and compliance drivers (SOC 2, FedRAMP, PCI DSS, operational resilience frameworks) and how they shape security buying decisions. Working knowledge of one or more of the following domains: software supply chain security, vulnerability management, DevSecOps, container security, or application security. You do not need to be a technical implementer, but you need to speak credibly to business and security outcomes in these areas. This is a high-autonomy role. You are expected to take full ownership of your portfolio, make independent decisions about account strategy and escalation, and build new playbooks when existing ones do not fit. Strong executive presence and communication skills, both written and verbal. High emotional intelligence, strong prioritization instincts, and comfort navigating ambiguity. Strongly Preferred: Prior experience managing strategic accounts at a cybersecurity or infrastructure software company Experience supporting or selling into financial services customers such as banks, asset managers, insurers, or fintechs Familiarity with the security and compliance obligations that shape procurement and adoption cycles in regulated industries Previous early-stage startup experience If your experience is close but doesn’t fulfill all requirements, please apply . Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. Compensation: Up to $200K base salary + bonus A few of the benefits we offer: Equity/stock options Unlimited PTO Remote work with flexible coworking and team meetup opportunities Home office and internet stipend 100% health/dental/vision insurance coverage for you and your family Paid parental leave to support you and your family Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Privacy Policy. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Staff Program Manager to own the Services Business Process Automation (BPA) function — the digital backbone of our Services organisation. BPA runs the Service Lifecycle Management (SLM) platform, the Business Intelligence and reporting layer, and the integration of our business applications with customer IT/OT ecosystems — all operating within the corporate IT governance framework. This is a strategic, hands-on ownership role. You will define and own the BPA program and roadmap, lead cross-functional platform deployments end to end, and connect corporate digitalization strategy to on-the-ground Services execution. You will work closely with Services leadership, product and corporate IT, and external technology partners. WHAT YOU’LL DO: - Define, own, and continuously evolve the BPA roadmap: SLM platform strategy, BI architecture, process-automation priorities, and customer IT/OT integration. - Translate corporate digitalization objectives and Services business priorities into a structured, time-phased program with clear milestones and resource plans. - Lead cross-functional software deployments and platform integrations from requirement scouting to hypercare, applying Agile (Scrum/Kanban) and structured PMO practices. - Own the program-governance framework — risks, dependencies, change control, escalation, and steering-committee reporting — and track schedule, budget, adoption, data quality, and SLA impact. - Champion the Services Lean First KPI framework and ensure BI reporting reflects real operational progress across the whole Services organisation. - Manage vendor relationships, program budgets, and build-vs-buy-vs-integrate decisions for new BPA tools and platforms. - Act as the strategic interface between Services leadership, product leadership, and corporate IT — simplifying complex technical realities into clear business narratives for executives. WE’RE LOOKING FOR: - 8–12+ years in digital/IT program management, with a track record of leading large-scale CRM, SLM, or ERP deployments. - Proven success managing complex cross-functional programs in mechatronics, industrial automation, robotics, field service, or advanced manufacturing. - PMP, PRINCE2, or equivalent program-management certification; Agile (SAFe, Scrum Master, or Kanban) is a strong plus. - Solid understanding of CRM and SLM platforms, BI architectures, and enterprise integration patterns. - Experience holding full budget accountability for digitalization programs. - Elite stakeholder communication — able to build consensus across diverse functional and executive stakeholders. NICE TO HAVE: - Exposure to humanoid robotics, cobots, or other advanced-technology industries. - Familiarity with service benchmarks in relevant industries. - Experience introducing BI as a shared intelligence layer across a multi-team organisation. - PMO tooling proficiency (MS Project, Jira, Smartsheet, or equivalent). WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY   As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.   This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.   KEY RESPONSIBILITIES   AI-POWERED AUTOMATION DESIGN & DEVELOPMENT - Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. - Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. - Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools. - Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.   CX SYSTEMS INTEGRATION & DATA FLOW - Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack. - Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares. - Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics. - Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.   AI CAPABILITY EXPANSION - Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows. - Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication. - Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains. - Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.   RELIABILITY & CONTINUOUS IMPROVEMENT - Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations. - Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs. - Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues. - Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.   CROSS-FUNCTIONAL COLLABORATION - Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution. - Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications. - Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.   QUALIFICATIONS   EXPERIENCE - 3–5+ years in systems administration, business systems engineering, or customer support platform work. - Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value. - Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher. - Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly. - Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.   SKILLS & COMPETENCIES   Technical - Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher). - Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools). - AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems. - Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems. - Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.   Operational & Mindset - Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away. - Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust. - AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works. - Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support. - Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.   WHAT YOU'LL WORK WITH   - Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting. - ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem. - Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows. - Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration. - Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions. - Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.