Location: Madrid
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Strong communication skills: Exceptional verbal and written communication abilities. Professional fluency in both Spanish and English.
- Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
Why you should join Fin today
AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.
This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.
At Fin, design is in our DNA. With 60+ designers across R&D and Brand—and two co-founders from design—you’ll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.
Why this role exists
In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.
If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.
Must Have Experience
We’re looking for
a world-class IC designer
who:
Has
shipped
complex, high-quality
software products.
Designs
for multiple surfaces
—desktop, mobile, chat interfaces, AI first and emerging experiences.
Balances
speed and detail
—knows when to
move fast
and when to
obsess over the last 1%
.
Thinks
end-to-end
—from big-picture
systems thinking
to the smallest interaction detail.
Understands engineering
and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc…).
Has taste.
You know what great design looks and feels like, and you push to get there.
Can
tell a compelling story
—articulating your decisions with clarity and conviction.
Operates with
agency, ownership, and autonomy
—doesn’t wait to be told what to do.
Who This Role Is Not For
This role is
not
for you if:
You prefer
strategy, research or system design
over execution—this is a
craft-heavy role
.
You need
a lot of direction or structured processes
—you should thrive in open-endedness and ambiguity.
You
don’t obsess over details
—we’re looking for someone who sweats the pixels.
You primarily work on
marketing sites
—this role is about designing deep,
functional
software experiences.
Day-to-Day Responsibilities
What you’ll be doing:
Owning
end-to-end design for
high-impact product areas
from concept to execution.
Defining
new interaction patterns and design paradigms
for Fin, our automation, and AI-powered tools.
Sketching, prototyping, and testing
ideas at different fidelities to validate decisions.
Working closely with
engineers and PMs
to define problems, move quickly, and deliver high-quality solutions.
Maintaining
high standards of craft
while balancing speed and execution.
Contributing to
design culture
—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Fin.
What Success Looks Like
You’ll know you’re successful if:
You’ve raised the design bar.
Your work is referenced as an example of
exceptional craft and taste.
You’ve shipped product with major business impact.
The areas you own are
visibly better because of you.
You operate autonomously.
You don’t need direction—you
see what needs to be done and do it.
Engineers love working with you.
Your designs are
considered, clear, and easy to implement.
Your peers trust your judgment.
When you push for quality, people listen.
Interview Process
We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Fin and the role is the right fit for you.
Ready to build something great?
If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
We are looking for a sharp, hands-on Growth Product Manager to join OKX's Growth team and own the programs that drive user acquisition, activation, and retention at scale. You will design, ship, and iterate on growth campaigns, referral mechanics, and incentive systems that directly move our core business metrics.
OKX is one of the world's leading crypto exchanges, serving over 50 million users globally. As we scale our US and European presence in a rapidly evolving regulatory landscape, our Growth team sits at the intersection of product, data, and go-to-market. If you want to do the most impactful growth work in crypto right now, with real budget, real data, and real users, this is the seat.
What You’ll Be Doing
Define the growth product vision and own the roadmap and set the strategic direction for where we invest, what we build, and how we win across key markets.
Design, ship, and iterate on growth campaigns and features with clear hypotheses, rapid experimentation cycles, and measurable outcomes.
Read data like a native: independently conduct funnel analysis, cohort segmentation, and channel ROI modeling to identify the highest-leverage growth opportunities and make fast resource allocation decisions.
Build fraud-resistant growth systems by design — model abuse vectors proactively, architect product-level guardrails against bot attacks, multi-accounting, and reward farming, and balance acquisition scale with cost quality as a P&L owner.
Drive cross-functional execution cross-functionally in a fast-moving, globally distributed org.
Champion AI-native product development, leverage LLMs, agentic workflows, and automation tools to accelerate analysis, prototyping, and decision-making across the team.
Collaborate with regional and global stakeholders to localize growth strategies and adapt playbooks across different regulatory and market environments.
What We Look For In You
5–10+ years of product management experience, with at least 3 years directly owning growth, user acquisition, or activation — ideally at a crypto exchange, fintech platform, or hyper-growth consumer company.
Proven track record of designing and shipping growth campaigns or referral/incentive programs that drove significant user or revenue growth, with quantifiable results.
Sharp product instinct for user experience, you can spot friction in a signup flow, a poorly positioned CTA, or a broken incentive loop from the user's perspective, and you fix it fast.
Strong understanding of fraud and abuse patterns in growth programs
Thrives in ambiguity and speed: you're comfortable operating with incomplete information, making fast calls, and course-correcting.
Genuine enthusiasm for AI-native workflows to multiply your output and are excited about integrating them into product development processes.
Excellent communication skills, can distill complex data and tradeoffs into clear recommendations for leadership, and can align diverse stakeholders without heavy process overhead.
Experience with multi-market or multi-region growth is a strong plus.
Crypto-native or fintech background is strongly preferred.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement
The salary range for this position is
$214,666 to $375,666
. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
As a enterprise technical support engineer, you will work closely with our enterprise customers and engineers to resolve their most complex issues. You will also help build out systems and processes to manage tasks to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes.
This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Work closely with our largest customers providing white-glove support to solve the most challenging support interactions
- Build and maintain strong relationships with enterprise customers, ensuring high levels of engagement and satisfaction
- Lead the troubleshooting and resolution of advanced technical issues across Notion’s platform and embedded partner applications, with a focus on unlocking AI usage for customers
- Act as a bridge between your customers and Notion engineering teams by reproducing issues, driving resolution through detailed bug reports, and closing the loop proactively with your customers
- Work cross-functionally across engineering and product to build processes and manage issues
- Perform advanced troubleshooting of products and embedded partner applications
- Reproduce customer issues, perform initial codebase triage, and file bugs with Engineering
- Manage key performance metrics defined within the team
- Respond to high-priority customer issues
- Create, refine, and scale support processes, working to improve overall support efficiency and effectiveness in handling complex, high-priority cases
- Collaborate on the creation and maintenance of both internal knowledge and customer-facing documentation, enhancing self-service support options for customers
- Participate in an on-call rotation to assist customers outside of normal working hours (once in a few months)
SKILLS YOU'LL NEED TO BRING
- 10+ years of experience in technical support, technical account management, or similar role
- You have experience owning and scaling support processes end-to-end to drive customer and company outcomes. This includes but is not limited to creating internal documentation, proposing and owning process changes, and advocating for specific customer outcomes
- You have a strong understanding of and experience with REST APIs
- You have experience advising customers on AI tool adoption
- You have knowledge of Single Sign-On including OAuth, SAML, and SCIM
- You have knowledge and experience troubleshooting desktop applications on Microsoft Windows and macOS
- You have experience advising both technical and non-technical stakeholders, and communicating complex issues with clarity
- You have strong analytical, debugging, and problem-solving skills
- You are able to analyze server and client application logs and identify the root cause of errors
- You have strong written and verbal communication skills and can work with both technical and non-technical audiences
- You are able to balance user expectations while understanding policies and compliance boundaries
- You are able to work under pressure and remain focused, confident and professional
- You are able to collaborate effectively with peers and across teams that are located in multiple offices
- You have experience mentoring more junior team members to deepen their technical expertise and drive outcomes for the business and customers
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results
NICE TO HAVES
- Knowledge of Linux, APIs, NoSQL, MySQL, and similar open-source technologies
- Experience with scripting languages such as Python, Java, JavaScript, or TypeScript
- Deep existing knowledge of Notion
- Experience operating in an organization that does Knowledge-Centered Service (KCS)
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $160,000 - $185,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT PRODUCTION ENGINEERING
Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them.
A few things that define how we operate:
- One team, one company, one objective. There is no "infra team" and "product team" — there is Ramp. We share the company's goals as our own. When a product team struggles with reliability or scalability, that is our struggle.
- If reliability or scalability is at risk, we own it. We don't wait to be invited, and we don't ask whose code it is. If a system is slow, if it breaks, if it won't scale — that's ours to lead, regardless of where it lives in the stack.
- We go first, and we go fast. When the path isn't obvious, we don't wait for someone else to find it. We move with urgency, propose the solution, align the stakeholders, and stay in until it's done — not until our ticket is closed.
- We lead the way. We find the next problem before it finds us. And when we solve it, we don't just fix it for ourselves — the patterns and standards we establish become the foundation the rest of Ramp builds on. That's not a side effect of the job; it's the job.
- We stay calibrated. Speed means nothing if we're moving in the wrong direction. We regularly stop and ask honestly whether what we're working on is still the highest-leverage thing we could be doing — the discipline that makes sure our effort compounds toward what actually matters.
You cannot build the future of finance on shaky infrastructure.
OUR TEAMS
Production Engineering is organized into teams — but we think about teams differently. Teams are mutable. We build them around what needs to be done, not around what we need to do given the teams we already have. The structure below reflects our current priorities; it will evolve as Ramp does.
Right now, we operate across four areas:
- Compute — the foundation everything runs on: container orchestration, networking, load balancing, edge infrastructure, and the deployment systems that get code from engineers' laptops to production reliably and at scale
- Storage — databases, caching, object storage, and the data infrastructure that underpins everything
- Workflows & Messaging — the systems that power Ramp's financial workflows and event-driven architecture
- Internal Infrastructure — the platform that makes every builder at Ramp faster and more autonomous: observability, cost attribution, and CI/CD systems that give teams visibility into what they build and what it costs
WHAT YOU'LL DO
Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team.
Day to day, you will:
- Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale.
- Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward: you propose the solution, find the owners across engineering, and stay in until it's resolved.
- Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time.
- Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs.
- Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them. You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers.
- Build developer tooling and self-service infrastructure — so that other teams can answer their own questions (cost, performance, reliability) without involving PE.
- Participate in on-call rotation — and more importantly, use every incident as a signal to eliminate the root cause, not just resolve the symptom.
- Lead across the company — PE doesn't just review designs or show up when called. We proactively initiate cross-team architectural reviews, and we take full ownership of company-wide reliability and scalability initiatives: identifying the problem, proposing the solution, aligning the stakeholders, and staying in until it's done.
WHAT WE LOOK FOR
We don't hire for a checklist. We hire for the instincts that make someone exceptional on this team.
The mindset we're looking for:
- You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem.
- You think in systems, not tasks. You understand that "fixing the bug" is step one; making it so the bug can't happen again is the job.
- You move with urgency but without chaos. You know when to go fast and when to slow down and do it right.
- You treat product teams as your users. You build for them, communicate with them proactively, and measure success by how much faster they can ship. But you're also an owner — when something is broken or blocking, you don't wait to be asked. We win when our customers win.
- You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state; you leave it in a better one.
- You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am.
Experience profile:
- 2+ years of software engineering experience shipping high-quality architectures for critical systems
- Strong software engineering fundamentals — you write clean, well-tested, production-ready code
- Hands-on experience with distributed systems at production scale
- Experience with at least one major cloud provider (AWS preferred)
- Familiarity with observability practices (SLOs, error budgets, alerting, dashboards)
- Track record of leading technical projects end-to-end, including cross-team coordination
- Comfortable using AI tooling and coding agents as part of your everyday engineering workflow — we expect our engineers to leverage these tools to move faster and think bigger
Bonus (not required):
- Experience with cellular or multi-tenant architecture patterns
- Prior work on workflow orchestration systems (Temporal)
- Contributions to developer experience or internal platform tooling
- Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Head of Field Engineering Operations to join our Revenue Operations team. You'll be a strategic partner to the VP of Field Engineering and build the systems, processes, and team that help our Field Engineering organization scale.
You will build and lead a team while constantly asking how we can use better tooling, smarter automation, and tighter feedback loops to make the organization faster and sharper.
You will report to the VP of Revenue Operations. If you’re based within a pre-determined commuting distance of one of our offices (SF, NYC, or Austin), the role includes in-office anchor days on Monday, Tuesday, and Friday. For location-specific details, please connect with our recruiting team.
What you'll do
Design the processes, systems, and operating cadences that let Solutions Architects, Developer Success Engineers, Customer Success Engineers, Technical Account Managers, and Professional Services scale
Build and lead the Field Engineering Operations team, and set team structures, role definitions, and engagement models as Field Engineering grows
Run capacity planning, territory design, and resource allocation across the Americas, Europe, the Middle East and Africa (EMEA), and Asia-Pacific (APAC), in step with go-to-market (GTM) teams
Own the pre-sales to post-sales lifecycle framework, including technical win and onboarding forecasts, go-live tracking, and consumption ramp measurement
Define the Field Engineering metrics, dashboards, and health scoring models that show team performance, account engagement, and customer outcomes
What you need
8+ years in operations, strategy, or technical program leadership supporting field engineering, solutions, or customer-facing technical teams at high-growth SaaS companies, including 3+ years building and leading teams
Built operational frameworks for pre-sales and post-sales technical teams, including territory planning, capacity modeling, and compensation design, at companies with $100M+ annual recurring revenue (ARR)
Hands-on Salesforce administration and architecture, including custom objects, flows, reporting, and integrations with ecosystem applications
Partnered with VP-level technical leaders to turn org priorities into operational plans, delivered with Sales, Finance, Product, and Revenue Operations
Bonus if you
Built an operations function from the ground up within a Field Engineering or Solutions Architecture organization
Owned post-sales lifecycle management for a consumption-based pricing model, including onboarding funnels and customer health scoring
Wrote SQL for ad hoc analysis and shipped internal tools or automation, including AI-driven workflows, for a go-to-market team
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $260,000-$300,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
#LI-KS1
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ BUILD THE AI-NATIVE COMPANY, FOR REAL
Alan has spent 10 years developing a distinctive way of working: radical transparency, written culture, distributed decision-making, no managers, no meetings by default. This wasn't just philosophy. It was a deliberate architectural choice, and it made Alan one of the most productive companies in European tech.
Now, agentic AI empowers us to make it much more personalized. The principles that made Alan productive become the foundation for a much more ambitious journey: a company where AI agents handle organizational complexity, surface the right context instantly, and let every person focus on the work that matters.
As a Software Engineer on this team, you will:
- Build the AI-powered internal platform that every Alaner uses daily to navigate the company, find context, and take action.
- Design and ship intelligent agents that automate real organizational workflows: onboarding, knowledge retrieval, performance alignment, decision support.
- Push LLMs into production for structured reasoning, agentic task execution, and deep integration with internal tools.
- Define the primitives and abstractions of AI-native work, the patterns that scale across every team and every country Alan operates in.
- Replace generic tools (HRIS, performance reviews, IAM) with opinionated, Alan-native software that compounds with our culture.
- Build and scale our Identity & Access Management (IAM), Privileged Access Management (PAM), and user lifecycle across 25+ systems.
- Collaborate with product, design, security and leadership to turn Alan's cultural principles into software that amplifies them.
WHY THIS ROLE IS SPECIAL
- Alan's written, transparent, async culture generates an extraordinary volume of structured organizational knowledge. Most companies can't feed AI agents with high-quality internal data. Alan already can.
- The team is building a full AI-native operational layer from scratch, not adding copilots to legacy tools.
- Every Alaner uses what you ship, every day. The feedback loop between building and impact is immediate.
- The work sits at the frontier of applied AI: agents, retrieval-augmented generation, structured outputs, tool use, human-in-the-loop design.
- The ambition goes beyond Alan. The patterns you build here could define how high-performance companies operate in the AI era.
🛠 YOUR PLAYGROUND
- Stack: Python/Flask, React, PostgreSQL, plus deep integration with LLM APIs and internal AI infrastructure.
- What you'll do: design and ship AI-native tools that power how Alan works. automated workflows, organizational navigation, agentic assistants.
- Impact: your work shapes the daily experience of every Alaner and builds the playbook for the AI-native company.
👥 WHO WE'RE LOOKING FOR
- Software engineers with +5 years of experience, ideally with backend or full-stack experience.
- Genuinely excited about AI and eager to explore what LLMs, agents, and retrieval systems can do inside a real product.
- Comfortable building in fast-moving territory where the right abstractions don't exist yet.
- Well-versed in OOP languages (Python, Java, C#) and modern web technologies.
- Fluent in English (French is a plus but not required).
- Curious, self-starting, humble, collaborative, and eager to grow.
🙌 PERKS & BENEFITS
- Fair rewards & equity packages.
- Flexible office & remote options.
- Top-tier equipment: MacBook Pro, monitor, noise-canceling headphones.
- Flexible vacation & hours.
- Comprehensive healthcare for you, children, and partners.
- Transport support and coaching for personal growth.
- Training budget for conferences, courses, books.
- Extended parental leave for all parents.
🔄 RECRUITMENT NOTE
🌟 We hire people, not roles. Don't worry if you don't check every box. High potential and curiosity matter most. We may even suggest another team if we see a better fit.
🔖 Learn more About Alan https://alan.com/about and on our Career pages https://alan.com/careers, Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE2297653.htm.
#LI-DNP
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
The Engineering Platform team helps 300+ Ramp engineers move faster without breaking things. We work across the full software development lifecycle, including local development, CI/CD, testing, service frameworks, reliability, architecture, performance, and maintenance.
Platform engineers on this team do not wait for a roadmap to be handed to them. They find high-leverage problems, validate them with engineers and data, ship solutions, and iterate until those solutions are trusted, adopted, and durable.
Agentic development has expanded our mission. We are building the systems that let engineers and AI agents work together effectively in Ramp’s large, complex codebases: clear abstractions, orchestration, reliable workflows, fast feedback loops, and strong guardrails are now even more important. These platform investments unlock agentic workflows that can plan, execute, test, review, and ship meaningful changes, helping every engineer and agent at Ramp maximize their impact.
What You'll Do
- Improve Ramp’s development workflows across CI/CD, testing, local development, code review, deploys, and remote environments.
- Design paved paths for high-frequency engineering tasks, including service creation, migrations, reliable background jobs, and safe production changes.
- Help Ramp’s codebase and infrastructure scale by improving modularity, performance, reliability, and maintainability across our Python monolith, internal libraries, and database systems.
- Identify repetitive or error-prone engineering workflows, then build automation that helps engineers and AI agents complete them faster, more consistently, and more safely.
- Turn recurring sources of friction or risk into reusable systems, workflows, and defaults that teams actually adopt.
What We're Looking For
- You think in systems across code, infrastructure, workflows, reliability, performance, and people.
- You have built and led improvements to systems that make other engineers more effective, including developer tooling, CI/CD, test infrastructure, service frameworks, or large-scale codebase architecture.
- You are comfortable with ambiguity and ownership. You can identify problems, align stakeholders, make tradeoffs, ship useful solutions, and iterate. You dive into whatever part of the tech stack or process is necessary to solve problems.
- You understand that speed and quality go hand in hand: the best platforms make safe, high-quality engineering feel faster, not slower.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Lagos, Nigeria
Who we are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.
We are the place for you, if
You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea.
The position
We are currently seeking to employ a Contact Center Team Lead to lead and support our contact center team in maintaining a balance between company policy and customer benefit in decision making. You will help to continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
1. Team Leadership & Performance Management
· Lead, coach, and develop a team of customer service agents to achieve defined KPIs (AHT, FCR, CSAT, SLA adherence)
· Monitor individual and team performance, providing real-time feedback and structured coaching
· Drive a high-performance culture with clear accountability and continuous improvement
2. Service Delivery & Operational Excellence
· Ensure consistent achievement of service level targets across all channels (calls, email, chat, social media)
· Identify service gaps and implement corrective actions to improve response and resolution times
· Optimize workforce utilization in collaboration with workforce management to align with demand patterns
3. Customer Experience & Quality Assurance
· Maintain high standards of customer interaction quality and professionalism
· Analyze customer feedback and complaints to identify root causes and drive service improvements
· Ensure adherence to company policies, regulatory requirements, and service standards
4. Reporting & Insights
· Track, analyze, and report on key performance metrics and trends
· Translate operational data into actionable insights and recommendations for management
· Prepare and present performance updates to senior stakeholders when required
5. Process Improvement & Collaboration
· Identify process inefficiencies and work with cross-functional teams to implement improvements
· Support initiatives aimed at enhancing customer journey and reducing friction points
· Act as a liaison between the client service team and other departments (Operations, Product, Risk)
Requirements
Requirements
· 4–7 years of experience in customer service/contact center operations
· At least 2 years in a supervisory or team lead role
· Experience in financial services or fintech is an advantage
Preferred:
· Strong detail orientation and communication/listening skills.
· Willingness to work a flexible schedule and occasional overtime when needed.
Core Competencies
Strong leadership and coaching skills
Data analysis and problem-solving capability
Excellent communication and stakeholder management
Ability to perform in a fast-paced, high-growth environment
High level of professionalism, ownership, and accountability
This job is perfect for you if you
· Enjoy adding structure and developing approaches to ambiguous problems
· Are a self-starter, take initiative, work collaboratively, and can self-manage in ambiguity
· Have excellent verbal and written communication skills
· Are excel and numbers-savvy and very detail oriented
You will not enjoy this job if you
· Work best in structured, hierarchical settings
· Require clear, pre-set deliverables and constant direction
· Are used to working in/with a large team
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Location: Hybrid - London
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
Vercel is hiring a Head of Commercial sales, EMEA to lead and scale our Commercial sales team across EMEA (excl. DACH). This is a high-impact leadership role for someone who thrives in a fast-paced, high-velocity environment and knows how to build the systems, culture, and talent needed to consistently hit and exceed revenue targets in the mid-market and growth segment.
Commercial is one of Vercel's most important growth levers in EMEA - it's where we convert developer love and self-service momentum into contracted, expanding revenue with scaling tech companies and digital-native businesses. This leader will own that motion end-to-end: hiring and developing a team of Commercial AEs, driving pipeline efficiency, and ensuring Vercel is well-positioned to win in a competitive and fast-moving market.
You'll be based in London and work closely with Marketing, SDR leadership, Solutions Engineering, and Customer Success to build a repeatable, scalable commercial sales engine across the region.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Own the EMEA Commercial sales number - pipeline, forecasting, and revenue attainment across the mid-market and growth segment
Hire, onboard, and develop a team of Commercial AEs, building a culture of high activity, sharp qualification, and consistent execution
Drive a high-velocity sales motion with shorter cycles, strong outbound discipline, and efficient deal management
Coach AEs on territory planning, prospecting strategies, and how to sell to technical and business stakeholders at scaling companies
Partner with Marketing and SDR leadership to build and convert pipeline across EMEA - inbound and outbound
Develop and iterate on Commercial-specific messaging and positioning that resonates with engineering leaders and CTOs at growth-stage companies
Accurately forecast and report on team activity and revenue to EMEA sales leadership
Build scalable processes, playbooks, and onboarding frameworks that let the team ramp quickly and perform consistently
Collaborate cross-functionally with CS, Product, and Legal to ensure smooth handoffs and strong retention in the commercial segment
Identify expansion opportunities within the existing commercial customer base and coach AEs to grow accounts over time
Represent Vercel at EMEA industry events, developer conferences, and customer-facing engagements
What you need
3+ years of sales leadership experience in a SaaS or technical software environment, with a strong track record managing high-velocity commercial or mid-market teams
Proven ability to hire, ramp, and develop commercial AEs in a competitive market
Deep understanding of commercial sales motions - you know how to run a tight pipeline, coach on qualification, and keep deal velocity high without sacrificing quality
Experience selling into engineering, product, or technical leadership at scaling or growth-stage companies
Data-driven approach to running a team - you use metrics to identify coaching opportunities, forecast accurately, and iterate on process
Hands-on leader who is comfortable being in deals, on calls, and in the weeds when your team needs it
Fluency in English required; additional European language skills (French, German, Italian, Spanish and Arabic) are a strong plus given the EMEA scope
Familiarity with developer tooling, frontend infrastructure, or cloud platforms is a significant advantage
Familiarity with Vercel, Next.js, or the modern web development ecosystem is a plus
Based in London
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The London base pay range for this role is 300,000 - 330,000 OTE GBP. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Europe
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Linear is becoming a much broader product than people realize. With agents, mobile workflows, and new modalities, there’s a growing gap between what Linear can do and what people think it can do. This role exists to close that gap.
We’re looking for someone who will live inside the product, discover what’s possible, and show the world. That means figuring out the most compelling use cases for Linear’s AI agent, demonstrating real workflows that teams can adopt, and getting those stories out through whatever format works best, whether that’s a tweet, a video, a blog post, or a live demo at a conference. The goal is to help people understand what they can actually do with Linear and make that feel concrete and exciting.
Think of it as a product-obsessed marketer who is genuinely technical and knows how to communicate with depth.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
- Deeply understand Linear’s product, especially our AI agent and newer capabilities, and continuously discover productive, real-world use cases that teams would care about
- Create content that demonstrates those use cases, whether that’s short-form social, blog posts, video walkthroughs, or live demos. Format follows the story, not the other way around
- Build relationships with engineering and product-focused creators and collaborate on content that feels authentic rather than sponsored
- Work with our video team to produce technical product content that comes across with genuine depth
- Partner with support, sales, and product on developer-facing documentation and educational content
- Stay plugged into the conversations happening on X, in newsletters, and at events, and make sure Linear has a voice in the ones that matter
What we’re looking for
- Someone technical. You get code, understand how software gets built, and can talk about it credibly
- Deep product intuition. You’re the kind of person who picks up a tool and immediately starts exploring what’s possible. You think in workflows and use cases rather than features
- Comfortable on camera and on stage. You can demo a product, record a walkthrough, or speak at a conference without it feeling forced.
- Twitter/X smart. You know how to use the platform, you understand what’s interesting to the people we’re trying to reach, and you can participate in the conversation with credibility
- Curious and self-directed. You’re already finding the next interesting thing to talk about on your own, already following the right people and noticing the opportunities
- Able to create video content end to end. You should be able to script, record, and edit a product walkthrough or demo without needing to hand it off to someone else
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth https://www.youtube.com/watch?v=4vqDYkuzbSM
- Make an Org Chart You Want to Ship — Advice from Linear on How Heirloom Tomatoes Should Inspire Team Design https://review.firstround.com/make-an-org-chart-you-want-to-ship-advice-from-linear-on-how-heirloom-tomatoes-should-inspire-team-design/
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa
About OKX
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the team
The Frontend Growth Team at OKX focuses on building and optimizing user-facing experiences that drive acquisition, engagement, and retention across global markets.
Working closely with product and growth functions, the team develops and enhances features that support affiliate programs, marketing campaigns, SEO, and ASO initiatives. They translate complex growth strategies and business logic into scalable, high-performance frontend solutions.
By combining data-driven insights with continuous experimentation, the team supports OKX’s expansion efforts, addressing both global reach and localization needs while improving overall user experience.
Responsibilities:
Architect, develop and maintain frontend solutions with performance, scalability and continuous integration in mind.
Leverage AI coding agents and tools (e.g., Claude Code, Cursor) to accelerate development, improve code quality, and automate repetitive tasks across the team's workflow.
Design and maintain reusable AI extensions like custom skills, MCP servers, and tool integrations.
Develop and maintain reusable component libraries, plugins, and shared modules consumed across multiple products to reduce duplication and improve consistency.
Drive improvements to developer experience and engineering velocity - build tooling, CI/CD pipelines, code generation, and AI-assisted workflow automation.
Continuously improve product quality and user experience by working with backend engineers, PMs and designers to translate complex business workflows into intuitive interfaces.
Requirements:
Bachelor's in Computer Science / Engineering / or related STEM field.
Solid production experience with React, TypeScript, HTML5, CSS3, JavaScript, etc.
Hands-on experience with AI coding tools and agents (e.g., Claude Code, Cursor) - comfortable using AI to augment development workflows, generate code, and solve problems faster.
Exposure to or strong interest in building AI-powered features - chat interfaces, LLM integrations, agent orchestration, or conversational UX.
Familiarity with MCP (Model Context Protocol), custom skill/tool authoring, or AI agent extensibility patterns - understanding how to connect AI agents to external systems and codify workflows into reusable automations is a strong plus.
Understand of front-end packaging workflow and familiarity with standard development tools such as npm, webpack, git, etc.
Understanding of cross-browser compatibility challenges and the ability to diagnose and resolve rendering/behavioral differences across environments.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-OL1
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa
About OKX
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the team
This frontend team builds and supports core platforms that enable both internal operations and customer-facing experiences at OKX.
We develop the
BOSS (Business Operation Support System) Middle Platform, which provides foundational capabilities such as business gateways, Identity & Access Management (IAM), efficiency components, and security controls—helping business teams operate more effectively and securely.
In parallel, we deliver the Customer Genius product suite, focused on customer support solutions including chatbots and automation tools that improve service efficiency and user experience.
Responsibilities:
Architect, develop and maintain frontend solutions with performance, scalability and continuous integration in mind.
Leverage AI coding agents and tools (e.g., Claude Code, Cursor) to accelerate development, improve code quality, and automate repetitive tasks across the team's workflow.
Design and maintain reusable AI extensions like custom skills, MCP servers, and tool integrations.
Develop and maintain reusable component libraries, plugins, and shared modules consumed across multiple products to reduce duplication and improve consistency.
Drive improvements to developer experience and engineering velocity - build tooling, CI/CD pipelines, code generation, and AI-assisted workflow automation.
Continuously improve product quality and user experience by working with backend engineers, PMs and designers to translate complex business workflows into intuitive interfaces.
Requirements:
Bachelor's in Computer Science / Engineering / or related STEM field.
Solid production experience with React, TypeScript, HTML5, CSS3, JavaScript, etc.
Hands-on experience with AI coding tools and agents (e.g., Claude Code, Cursor) - comfortable using AI to augment development workflows, generate code, and solve problems faster.
Exposure to or strong interest in building AI-powered features - chat interfaces, LLM integrations, agent orchestration, or conversational UX.
Familiarity with MCP (Model Context Protocol), custom skill/tool authoring, or AI agent extensibility patterns - understanding how to connect AI agents to external systems and codify workflows into reusable automations is a strong plus.
Understand of front-end packaging workflow and familiarity with standard development tools such as npm, webpack, git, etc.
Understanding of cross-browser compatibility challenges and the ability to diagnose and resolve rendering/behavioral differences across environments.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-OL1
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: North America; Europe
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Linear is becoming a much broader product than people realize. With agents, mobile workflows, and new modalities, there’s a growing gap between what Linear can do and what people think it can do. This role exists to close that gap.
We’re looking for someone who will live inside the product, discover what’s possible, and show the world. That means figuring out the most compelling use cases for Linear’s AI agent, demonstrating real workflows that teams can adopt, and getting those stories out through whatever format works best, whether that’s a tweet, a video, a blog post, or a live demo at a conference. The goal is to help people understand what they can actually do with Linear and make that feel concrete and exciting.
Think of it as a product-obsessed marketer who is genuinely technical and knows how to communicate with depth.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
- Deeply understand Linear’s product, especially our AI agent and newer capabilities, and continuously discover productive, real-world use cases that teams would care about
- Create content that demonstrates those use cases, whether that’s short-form social, blog posts, video walkthroughs, or live demos. Format follows the story, not the other way around
- Build relationships with engineering and product-focused creators and collaborate on content that feels authentic rather than sponsored
- Work with our video team to produce technical product content that comes across with genuine depth
- Partner with support, sales, and product on developer-facing documentation and educational content
- Stay plugged into the conversations happening on X, in newsletters, and at events, and make sure Linear has a voice in the ones that matter
What we’re looking for
- Someone technical. You get code, understand how software gets built, and can talk about it credibly
- Deep product intuition. You’re the kind of person who picks up a tool and immediately starts exploring what’s possible. You think in workflows and use cases rather than features
- Comfortable on camera and on stage. You can demo a product, record a walkthrough, or speak at a conference without it feeling forced.
- Twitter/X smart. You know how to use the platform, you understand what’s interesting to the people we’re trying to reach, and you can participate in the conversation with credibility
- Curious and self-directed. You’re already finding the next interesting thing to talk about on your own, already following the right people and noticing the opportunities
- Able to create video content end to end. You should be able to script, record, and edit a product walkthrough or demo without needing to hand it off to someone else
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth https://www.youtube.com/watch?v=4vqDYkuzbSM
- Make an Org Chart You Want to Ship — Advice from Linear on How Heirloom Tomatoes Should Inspire Team Design https://review.firstround.com/make-an-org-chart-you-want-to-ship-advice-from-linear-on-how-heirloom-tomatoes-should-inspire-team-design/
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Voice is becoming the internet’s next interface, but a production-grade Voice AI system is "hard to build" https://greylock.com/greymatter/voice-agents-easy-to-use-hard-to-build/. You’ll join a small founding team of Baseten Voice AI, focused on bringing state-of-the-art open source models into production for Voice AI customers across productivity, customer service, clinical conversation, creator tools, education, and more. You’ll make a meaningful impact on people’s daily lives and help reshape these industries.
This is a high-impact, high-ownership role. You will be the primary owner of Baseten Voice AI - our in-house inference stack to power Voice AI models - from product roadmap through engineering implementation. You’ll partner closely with Forward Deployed Engineers, Model Performance Engineers, and sister engineering teams to push the boundaries of Voice AI.
EXAMPLE INITIATIVES
- Develop world-class model serving stack for state-of-the-art open-source voice models - reduce end-to-end and tail latency (p95/p99), increase throughput, and improve GPU efficiency via profiling, runtime tuning, and server-level optimizations.
- Build large-scale, real-time infrastructure for multi-model voice agents - orchestrate STT, TTS, and agent components with streaming I/O to meet customer SLOs.
- Design tight training and inference iteration loops for voice model customization - enable fast evaluation, safe rollout, and rapid experimentation for custom voice model development.
- Past projects:
- Baseten leads Coval’s voice AI benchmark https://www.baseten.co/blog/baseten-leads-covals-voice-ai-benchmark/
- How Notion achieved 2-3x lower latency with AI Meeting Notes https://www.baseten.co/resources/customers/how-notion-acheived-2-3x-lower-latency-with-ai-meeting-notes/
- Cost-efficient, high-performance TTS with Qwen3-TTS https://www.baseten.co/blog/cost-efficient-high-performance-qwen3-tts/
- Fine-tuning Qwen3-TTS for high-quality voice cloning https://www.baseten.co/blog/fine-tuning-qwen3-tts-for-high-quality-voice-cloning/
- The fastest Whisper — with streaming and diarization https://www.baseten.co/blog/the-fastest-whisper-transcription-with-streaming-and-diarization/
- NVIDIA Nemotron 3 Diarization: real-time speaker labels at a cent per audio hour https://www.baseten.co/blog/nvidia-nemotron-3-diarization/
RESPONSIBILITIES
- Own and lead Voice AI product areas end-to-end - from architecture and system design through implementation, rollout, and long-term production operations.
- Design, build, and operate real-time, large-scale, high-performance model serving systems for STT, TTS, and voice agent workloads for mission-critical customer deployments
- Drive cross-team collaboration with sister engineering teams to solve full-stack technical problems, align on priorities, and coordinate end-to-end delivery across the product surface area
- Mentor teammates through code reviews, design docs, and technical leadership.
REQUIREMENTS
- Bachelor's degree or higher in Computer Science or related field
- Proven track record owning production-grade real-time, large-scale systems where tail latency (p99) matters.
- Proficient coding abilities in one or more popular programming or scripting languages; Python proficiency is a plus.
- Good taste in product, particularly developer-oriented tools
- Interest in ML/AI infrastructure and willingness to learn
- Strong collaboration and communication skills
- Comfortable using AI coding assistants (e.g., Claude Code, Codex, Cursor) as a daily productivity multiplier — as an AI-native company, we see this as a must-have skill.
NICE TO HAVE
- Experience implementing pipeline-level model runtime optimizations such as dynamic batching, async scheduling, or decode-side throughput improvements.
- Experience building developer platforms: SDKs, CLIs, APIs, and self-serve workflows for ML or infrastructure products.
- Experience with containerization and orchestration technologies (Docker, Kubernetes), service meshes, or distributed scheduling.
- Familiarity with speech/audio ML models (STT, TTS, speech-to-speech)
- Familiarity with model-serving runtimes (vLLM, TensorRT, ONNX).
- Familiarity with systems-level performance profiling across host-device boundaries (e.g. PyTorch Profiler), diagnosing GPU utilization issues
- Exposure to customer-facing engineering: pre-sales prototyping, technical discovery, or working directly with customers to ship solutions.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Quality is our competitive advantage. Every member of our fully remote team is a maker at heart, caring deeply about the quality and feel of our work. While the industry optimizes for speed and metrics alone, we believe that craft and quality have lasting value. Quality creates gravity — it pulls people toward our team and product rather than requiring us to push. This philosophy drives everything we do, from product decisions to hiring choices.
For this role, we expect robust design skills, sharp product thinking, and the ability to engage in technical discussions. We work in small, autonomous project teams, where engineers are paired tightly with designers to explore ideas, build prototypes, deploy internal builds, and ultimately ship to customers. You will be a key element of projects from beginning to end.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you'll do
- Pair closely with engineering and product to initiate and complete roadmap projects, no hand-offs
- Spot opportunities to redesign or refine key screens and flows, as well as smaller quality issues and “paper cuts” as you use Linear
- Create mockups, prototypes, and high-fidelity visuals to communicate ideas and describe their execution
- Guide and inspire fellow designers through collaborative critique of work-in-progress
- Use and improve our lightweight design system components
- Help with hiring new teammates that can elevate our team and product
What we’re looking for
- 7+ years experience designing software
- Courage to ask questions, experiment, and advocate for what you feel is right
- Humility to accept feedback, adapt your thinking, and iterate toward the best solution
- Experience with prototyping in Figma (and beyond with tools like AI, HTML/CSS, Origami)
- Ability to distill problems and feedback, then design clear, focused solutions
- Effective written and verbal communication skills — much of our work is async
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- Part I https://linear.app/blog/a-design-reset and Part II https://linear.app/blog/how-we-redesigned-the-linear-ui of how we redesigned the Linear UI
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- Read me https://linear.app/readme a story about our mission
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Crafting quality that endures https://www.youtube.com/watch?v=pCil7YNhNCU Config keynote by our Co-founder & CEO, Karri Saarinen
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: San Francisco; New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and every action an agent takes is metered, budgeted, and settled through the billing platform this role owns.
As a monetization engineer at Perplexity, you'll own the abstractions that let product teams ship new SKUs, run pricing experiments, and convert users into paying customers, without needing to understand billing internals. The usage-based billing system this team owns is foundational to Perplexity Computer and our agentic products: metering every agent action in real time, enforcing credit budgets, and settling costs across entirely new interaction models. You'll work across subscriptions, usage-based billing, and enterprise contracts to ensure every revenue path is reliable, observable, and easy to extend.
Tech Stack: Python | Go | Stripe | PostgreSQL | AWS | Docker
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Design, build, and own the billing platform and monetization systems that power Computer and every paid experience across Perplexity.
- Lead features end-to-end, from problem definition through technical design, implementation, and launch, including the billing API abstractions that let product teams ship new SKUs, pricing models, and monetization experiments with minimal friction.
- Build and operate the subscription, invoicing, and usage-based billing systems that serve millions of users across consumer and enterprise plans.
- Hill-climb on reliability: tiered SLOs organized by customer impact, proactive monitoring, and alerting to catch revenue-affecting issues before customers do.
- Partner closely with Finance, Data Science, Growth, Security, Support, and go-to-market teams to keep billing data accurate, auditable, and compliant, and to expand payment method coverage and optimize authorization rates globally.
- Build internal tooling that empowers Support and Finance to diagnose and resolve billing issues quickly.
QUALIFICATIONS
- 4+ years of professional software engineering experience.
- Direct experience building or scaling billing, payments, subscription, or monetization systems.
- Deep familiarity with payment processors (Stripe, Square, etc.), including subscriptions, invoicing, disputes, refunds, and webhooks.
- Demonstrated experience and appetite for building in-house billing solutions that rival leading best-in-class buy options.
- Strong backend engineering skills in Python with the ability to reason about complex distributed systems.
- Experience with relational databases (PostgreSQL) and making data-informed decisions to prioritize work.
- Strong product judgment, you translate user and stakeholder problems into simple, effective technical solutions.
- Self-motivated with strong ownership instincts, you ship major features ahead of schedule and drive improvements without asking for permission.
- Track record of cross-functional collaboration with Finance, Support, or Growth stakeholders.
- Genuine interest and adoption of AI products and willingness to learn quickly.
NICE TO HAVE
- 2+ years of hands-on experience with the Stripe APIs and SDKs.
- Experience with usage-based or metered billing models, especially metering agent actions, tokens, or other non-traditional units.
- Experience with Apple and Google Play in-app purchase billing.
- Familiarity with growth experimentation and PLG/self-serve SaaS monetization.
- Experience building platform constructs that support pricing experiments and A/B testing.
- Full-stack experience (our frontend is Next.js/React/TypeScript).
- Experience in a regulatory or compliance-heavy billing environment.
- Time spent at a fast-growing startup or on a high-ownership engineering team.
Location: Remote - Bay Area
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
The Field Architect role at MinIO is a senior customer-facing technical leadership position focused on defining, validating, and guiding AIStor architectures for AI, analytics, cloud-native applications, and large-scale data infrastructure. You will serve as a trusted technical advisor to customers, partners, and internal teams, translating business and application requirements into robust technical designs that deliver measurable outcomes.
You will collaborate closely with the broader MinIO team to ensure customers are successful through technical discovery, architecture design, proof-of-value execution, production onboarding, performance validation, and long-term expansion. Success in this role requires deep technical curiosity, hands-on architecture skills, strong communication, and the ability to connect AIStor’s capabilities to the data-intensive workloads that matter most to our customers.
What You Will Do:
Technical Leadership & Architecture
Technical Architecture and Discovery: Lead technical discovery with customers and partners to understand their business goals, application requirements, data architecture, infrastructure constraints, and success criteria. Define scalable AIStor architectures that map directly to those requirements.
AI and Analytics Workload Design: Define and validate AIStor architectures for AI/ML training and inference, analytics platforms, data lakehouse environments, high-performance data pipelines, large object workloads, and modern application data services.
Object Storage and S3 Expertise: Serve as a subject matter expert in object storage, S3-compatible architectures, distributed systems, metadata, replication, erasure coding, security, performance tuning, and large-scale namespace design.
Customer Engagement & Advisory
Customer Technical Advisor: Build trusted relationships with customer technical stakeholders, including infrastructure, platform, analytics, AI, security, application, and operations teams. Guide customers toward informed architecture decisions and proactively identify opportunities to improve performance, resilience, scale, and operational efficiency.
Proof-of-Value Execution: Lead technical evaluations, system configurations, performance testing, interoperability validation, and proof-of-value engagements that demonstrate AIStor’s value in real customer environments.
Customer Success Beyond the Win: Partner with Customer Engineering, Product Management, and Engineering teams to help customers move from evaluation to production and from initial deployment to broader adoption across additional workloads, teams, and use cases.
Ecosystem, Enablement & Field Operations
Cloud-Native and Kubernetes Guidance: Provide technical leadership on Kubernetes, containers, automation, and cloud-native deployment patterns, including hybrid cloud, private cloud, public cloud, and edge infrastructure models.
Solution Integration and Ecosystem Collaboration: Work with technology partners, reseller partners, and customer teams to support complete solutions involving analytics engines, AI platforms, Kubernetes distributions, data protection tools, identity systems, observability platforms, and public cloud services.
Technical Presentations and Enablement: Build and deliver compelling architecture presentations, whiteboard sessions, demonstrations, best practices, workshops, and technical enablement sessions for customers, partners, and internal teams.
RFP, RFI, and Technical Response Support: Contribute to or lead technical portions of RFPs, RFIs, RFQs, security reviews, architecture questionnaires, and competitive evaluations.
Product Intelligence & Market Expertise
Product and Engineering Feedback: Advocate for customer requirements internally by capturing field feedback, competitive insights, workload patterns, integration needs, and enhancement opportunities. Work with Product and Engineering teams to help inform roadmap priorities and improve customer outcomes.
Competitive and Market Expertise: Stay current on object storage, data lakehouse, AI infrastructure, analytics, Kubernetes, cloud, and competitive storage trends. Help internal teams and customers understand where AIStor is differentiated.
Your Skills and Experience:
Strong background in enterprise storage, object storage, distributed systems, cloud infrastructure, data platforms, or high-performance data-intensive applications.
Strong understanding of object storage concepts and S3-compatible architectures; experience with HTTP, REST APIs, JSON, security models, replication, data protection, and scale-out system design is highly valuable.
10+ years of experience in a senior customer-facing technical role such as Field Architect, Solutions Architect, Sales Engineer, Systems Engineer, or Technical Consultant.
Hands-on experience with Linux, networking, storage systems, virtualization, containers, Kubernetes, and modern data center infrastructure.
Experience designing or supporting AI, machine learning, analytics, data lakehouse, or large-scale data pipeline environments.
Familiarity with ecosystem technologies such as Databricks, Starburst, Spark, Trino, Iceberg, Delta Lake, Kafka, PyTorch, TensorFlow, or other AI and analytics frameworks is a strong plus.
Experience with public cloud and hybrid cloud environments, including AWS, Azure, GCP, OCI, or private cloud platforms.
Ability to conduct technical discovery, design architectures, build demonstrations, guide proof-of-value execution, analyze performance, and communicate tradeoffs clearly.
Comfortable working with heterogeneous enterprise environments involving compute, storage, networking, security, identity, observability, backup, disaster recovery, and application teams.
Strong verbal, written, whiteboarding, and presentation skills, with the ability to communicate complex technical concepts to both technical and executive audiences.
Ability to work collaboratively across customers, partners, Sales, Product, Engineering, and Customer Engineering teams.
Strong customer-success orientation, intellectual curiosity, sense of ownership, and ability to prioritize effectively in a fast-moving environment.
Willingness to travel as needed to support customers, partners, field events, and internal team activities.
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field; equivalent practical experience will also be considered.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Pay Transparency
MinIO determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. The salary range for this position is $200,000 - $225,000 base with commission. Actual offer will be based on your qualifications. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
seniorГеография найма не уточнена
San Jose, California, United States
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