Location: Palo Alto, California, United States, San Francisco, California, United States
Director of Engineering, Clinical AI & Care Delivery
Location:
San Francisco Bay Area | Hybrid, 2 days/week in our San Francisco or Palo Alto office
About Midi Health:
Midi Health is transforming healthcare for women in midlife, delivering expert, personalized care through a virtual-first platform built around the needs of women in perimenopause and menopause.
Technology is central not only to the patient experience, but to how our clinicians deliver exceptional care at scale. We believe AI will fundamentally reshape care delivery — reducing administrative burden, improving clinical workflows, and giving providers better tools to focus their time where it matters most: with patients.
The Role:
We’re looking for a Director of Engineering, Clinical AI & Care Delivery to lead the engineering teams behind the systems and tools that power Midi’s clinicians, medical assistants, and care workflows.
This is a true player-coach role at the intersection of AI, healthcare, and software engineering. You’ll lead and develop a high-performing engineering team while staying close to the technology — shaping architecture, reviewing code, experimenting with AI and agentic systems, and helping your team solve complex problems.
You’ll also be a senior engineering partner to Product, Clinical, Operations, Data Science, and other leaders across Midi. We expect our engineering leaders to think beyond their immediate teams and help shape how technology and AI can transform care delivery as Midi scales.
What You’ll Own:
Lead the engineering roadmap and execution for Midi’s clinician-facing tools, care delivery systems, clinical workflows, and AI-powered automation.
Identify opportunities to use AI and agentic systems to automate workflows, augment clinicians, and improve the efficiency and quality of care delivery.
Build and lead high-performing engineering teams with a culture of ownership, accountability, speed, and high technical standards.
Stay hands-on through architecture decisions, code reviews, prototyping, and AI-assisted development.
Partner closely with Product, Clinical, Operations, and Data Science to translate complex care delivery problems into scalable technical solutions.
Drive engineering quality, velocity, reliability, and operational health across your area.
Hire, mentor, and develop engineers and engineering leaders as the organization grows.
Collaborate with engineering leaders across Midi on architecture, technical strategy, and company-wide engineering priorities.
Help define how Midi uses AI and modern development tools to fundamentally rethink how healthcare is delivered.
What We’re Looking For:
Deep software engineering foundation.
You’ve spent meaningful time as a senior individual contributor building sophisticated applications and systems.
Proven engineering leadership.
You have 5+ years of engineering management experience and have led organizations of 10+ engineers.
Player-coach mindset.
You’re comfortable operating at the leadership level while remaining technically credible and close enough to the work to help your team make better decisions.
Applied AI experience.
You’ve recently used AI coding agents or AI/LLM technologies to build something meaningful and have a practical understanding of what these technologies can — and cannot — do.
Strong systems thinking.
You can take complex, multi-step human workflows and think creatively about how technology and AI can make them dramatically better.
Executive-level communication and judgment.
You can confidently partner with senior technical, clinical, and operational leaders and communicate complex tradeoffs clearly.
Exceptional cross-functional instincts.
You naturally build trust with stakeholders who may approach problems very differently from an engineer.
First-principles thinking.
You ask the right questions, communicate clearly, and align early rather than building in isolation.
Strong ownership mindset.
You close loops, take accountability for outcomes, and step into problems rather than waiting for someone else to solve them.
Nice to Have:
Experience with AI/ML engineering, LLM-powered products, agentic systems, or workflow automation.
Experience building internal tools or software for complex operational users.
Experience with Python, Django, React, and AWS.
Experience in healthcare or another highly regulated environment.
Familiarity with EHRs such as Athenahealth, clinical workflows, or HIPAA-regulated systems.
Experience building AI products where accuracy, reliability, human oversight, and trust are critical.
Why Midi:
This is an opportunity to work at the frontier of AI and healthcare while solving very real problems for clinicians and patients today.
You’ll help determine how Midi uses technology to scale exceptional care — from automating repetitive workflows to building entirely new ways for clinicians and AI to work together.
If you’re excited about building exceptional engineering teams, staying close to the technology, and applying AI to some of healthcare’s hardest operational problems, we’d love to hear from you.
At Midi Health, we are committed to pay transparency and equity. The estimated salary range for this role is $230,000-325,000 per year, based on factors such as experience and skills. In addition to base salary, employees are eligible for a wide range of benefits and equity in the company,
We believe in fair and competitive compensation practices that align with our values of equity and inclusion. If you have any questions about how we determine pay, we’re happy to discuss further in the hiring process.
#li-JA1
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
seniorPalo Alto, California, United States, San Francisco, California, United States
Location: Pensacola, FL
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
The
LPN Care Coordinator Team Lead
is a senior, field-based role within Ennoble Care’s Care Coordination program. This position combines hands-on, embedded care coordination responsibilities with the oversight, leadership, and operational management of a team of 8–12 Embedded Care Coordinators (CCs) across clinics.
The Team Lead serves as the subject matter expert for facility-based care coordination, acting as a trusted bridge between Ennoble Care’s clinical teams, clinical staff, and the broader care coordination function.
Ennoble Care fosters an integrated, respectful culture that values accountability, meaningful impact, and long-term professional growth based on performance and organizational needs.
KEY RESPONSIBILITIES
Clinical Operations & Patient Care
Maintain consistent embedded presence at assigned clinics and serve as a practicing CC for Ennoble Care's patient panel where applicable (depending on panel size expectations above)
Execute all core daily CC responsibilities such as prescription management, lab/radiology orders, referral coordination, pre-visit check-ins, missed treatment outreach, and post-discharge follow-up
Function as the “glue” between facility staff and Ennoble Care’s services, including house calls, hospice, and ancillary programs
Conduct proactive rounds with both patients and clinic staff, respond to acute patient needs, and escalate to providers as appropriate
Meet the same daily task minute goal as a standard Team Lead (400 mins/day), unless engaged in approved training or onboarding activities
Support facilitated telehealth and RPM programs within assigned facilities
Team Leadership & Oversight
Directly oversee a team of 8–12 Embedded CCs across multiple facilities and/or markets
Provide day-to-day guidance, coaching, and support — ensuring all CCs execute daily responsibilities consistently and to standard
Serve as the primary point of escalation and problem-solving resource for the embedded CC team
Monitor individual and team performance against KPIs; address performance gaps directly or escalate as needed
Coordinate with the providers to ensure they have everything needed from the CC team
Partner with leadership on staffing decisions, performance management, and team development
Set and model the standard for documentation quality, reliability, communication, and patient engagement
Backfill for Embedded CCs as needed to maintain care continuity
Travel to facilities to oversee Care Coordinators and assist as needed
Training & Onboarding
Support onboarding and training of new Embedded CCs, ensuring completion of all required credentialing and training modules
Support new Embedded CCs through their ramp period, setting performance expectations and conducting regular check-ins
Clinic Relationships & Collaboration
Build and maintain strong working relationships with clinic staff to ensure smooth day-to-day coordination
Represent the CC team professionally in any joint meetings
Performance Tracking & Process Improvement
Monitor and report on clinical and operational metrics weekly; track and escalate any metric trending off target in a timely manner
Ensure accurate, up-to-date patient documentation in OA at all times
Flag operational issues, workflow gaps, or patient concerns promptly and propose solutions
Help refine and update CC-facing tools, checklists, and SOPs as the program evolves
QUALIFICATIONS
Required
CMA or LPN license required
Valid Driver's license and access to a vehicle required
At least 2 years of management experience in a healthcare setting
Knowledge of principles and processes for providing customer and patient services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Proficiency in the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
Understanding of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
Familiarity with principles and procedures for personnel management
Preferred
Experience in a lead, senior, or supervisory care coordination role
Familiarity with facility-based operations and workflows
Experience onboarding or training colleagues in care coordination workflows
COMPENSATION & BENEFITS
Starting salary: $50,000
Quarterly bonus opportunities based on performance
Mileage reimbursement eligibility when traveling between clinics
Full-time benefits eligibility after 30 days of employment with a variety of options, including a Wellness Pet Plan for your furry family members!
We appreciate your interest in joining Ennoble Care,
where
To Care is an Honor
❤️
#brown
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Engineering Manager
Location: Remote US
Compensation Range: $200,000 to $220,000 base plus bonus and equity
What You’ll Do:
Huntress is looking for a highly strategic and collaborative Staff Software Engineer to drive the technical vision and architectural evolution of the Huntress Core Platform.
Our Core Platform contains the foundational components that power the entire Huntress product suite, including the notification system, onboarding, authentication, integrations, and APIs. While you will remain deeply hands-on developing the most complex features for the platform, your scope expands beyond standard delivery. You will act as the technical anchor for your team, solving our most complex scaling challenges and eliminating cross-team dependencies. You will design the systems that empower all other engineering teams to build faster and more securely, acting as a technical thought leader who ensures our architecture anticipates future growth as we scale to
protect the 99%
.
Responsibilities:
Design, implement and mentor engineers on the most complex features the team builds
Partner directly with the Engineering Manager to steer the team’s technical direction, improve overall team function, and set the standard for engineering excellence
Take ownership of cross-team dependencies, actively collaborating with multiple engineering teams to eliminate roadblocks and ensure smooth feature delivery.
Drive the Architectural Decision Record (ADR) process for major technical changes that impact the wider codebase or require alignment across multiple functions
Focus on the entire lifecycle of the system, including evolution, configuration and technical risk management
Mentor and coach engineers across the team, acting as a positive role model who promotes collaboration and engagement
What You Bring To The Team:
10+ years of experience developing complex software products, with a proven track record of acting as the senior technical anchor for a team
5+ years of programming in Ruby on Rails, ideally with experience managing and scaling large monoliths
Strong architectural experience, including a history of driving technical design decisions (ADRs) and managing system lifecycles, configuration and technical risk
Experience with AWS or other public cloud environments, Linux-based infrastructure and advanced database management at scale
Excellent technical, diagnostic, and troubleshooting skills
Ability to grasp new tools and technologies quickly
Ability to prioritize and execute multiple tasks at a time in a fast-paced environment, often operating independently
Demonstrated ability to take highly ambiguous requirements or multi-team initiatives and decompose them into actionable work for the team
Exceptional communication skills, with the ability to build strong relationships and coordinate smoothly across multiple teams, product managers, and leadership
Experience partnering directly with Engineering Managers or Product Leaders to set team-level technical strategy and balance tech debt with product delivery
Experience with AI coding tools and workflows, with the ability to help the wider team adopt them effectively, responsibly, and pragmatically
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for all full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Remote, Canada; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the Role
We are looking for a Distinguished Engineer to lead technical direction across GitLab's Core DevOps services, the systems the majority of our users touch every day. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company.
Core DevOps builds continuous Integration, continuous deployment, planning, and source control experiences. These are among the most mature, highest traffic, and most deeply interconnected systems at GitLab. They carry years of accumulated architectural decisions, they sit in the critical path of our customers' own delivery pipelines, and they are being reshaped by the shift toward AI native development. The job is to raise their quality, converge them onto a coherent go-forward architecture, and retire accumulated risk, all without interrupting the millions of users and Fortune 100 organizations who depend on them.
GitLab is pursuing a set of company-wide engineering goals: large gains in developer productivity, measurably higher quality in what we ship, and engineering practices reshaped around AI and agentic workflows. Core DevOps is where much of that strategy has to land, because these are the services our own engineers and our customers depend on daily. In this role you will bring that strategy into Core DevOps in a form that works for long lived production systems, and carry what you learn here back out to the rest of engineering.
What You'll Do
Set and continuously refine the go forward technical direction for CI, CD, Plan, and source code experiences, aligned against the horizontal architectural initiatives.
Work directly with the VP of Engineering as her technical counterpart on planning, technical investment, and where the group's engineering effort should go.
Translate GitLab's company-wide productivity, quality, and AI native engineering goals into concrete technical direction for Core DevOps, and turn into iterable roadmaps, partnering broadly across the org.
Define what good means in measurable terms for these services, including availability, latency at p95 and p99, pipeline success rate, test reliability, data correctness, and defect escape rate, then hold designs and implementations to it.
Maintain a clear and current picture of systemic technical risk across the group, including single points of failure, unowned critical paths, brittle coupling between CI/CD and Plan, scaling limits, and past decisions that now constrain the roadmap. Drive a prioritized plan to retire it.
Lead the hardest design decisions hands on, writing code, prototypes, and proofs of concept where a design argument needs evidence behind it.
Drive convergence on shared patterns, libraries, and paved paths, reducing how many different ways the same problem gets solved across the group.
Design migration paths that let large, long lived systems change underneath users without breaking them, using incremental cutover, dual run, measurable rollback, and deprecation with clear timelines.
Adopt the platform capabilities coming from GitLab's AI organization and the company's productivity initiatives into Core DevOps, feed this group's requirements back into them, and help prove what works on systems of this scale and maturity.
Serve as the escalation point for complex or contested technical decisions across the group, including those where no single team owns the outcome.
Review significant designs and merge requests in the group's critical paths, and use review to teach rather than only to gate.
Ensure designs hold across GitLab.com, GitLab Dedicated, and Self-Managed deployments, and respect multi-tenant, compliance, and data governance boundaries in each.
Partner with Infrastructure, Security, and SRE so Core DevOps services are observable and debuggable, and so failure modes degrade gracefully instead of cascading.
Make architectural constraints and opportunities clear to Product in roadmap terms, so that technical investment and product ambition get planned together instead of traded off late.
Write clear, opinionated design documents, architecture narratives, and decision records that let teams across the group make aligned decisions independently.
Grow Principal and Staff Engineers across Core DevOps, raise the bar on design rigor and technical writing, and contribute to the technical hiring bar for senior individual contributors.
Participate in the Incident Management on-call rotation to help meet availability goals for GitLab.com, and complete Interview Training to participate in hiring as a technical interviewer or panel member.
Take part in on-call or operational support where your team’s ownership model requires it.
What You'll Bring
10+ years of software engineering experience, including 4+ years in a Staff, Principal, or equivalent senior technical leadership role.
Deep expertise in AI and ML systems, including large language models, agentic frameworks, and autonomous workflow design at production scale.
Proven track record of leading hands-on technical experimentation, including defining evaluation frameworks, running benchmarks, and translating findings into scalable architecture decisions.
Strong background in scalable, multi-tenant distributed systems, including service decomposition, fault tolerance, observability, and operational resilience.
Experience designing and implementing human-in-the-loop controls, safety guardrails, and responsible AI practices for production systems.
Experience mentoring senior engineers and influencing technical direction across multiple teams or divisions without direct authority.
Ability to work effectively in a fully remote, globally distributed organization with excellent written and asynchronous communication skills.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$250,000
—
$349,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Rochester, MN
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As
Director of Strategy and Operations
, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
What You'll Do:
Manage the on-site daily operations of Via’s service in Rochester, MN
Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team
Lead, coach and develop a large team of drivers, dispatchers, mechanics, and other on the ground team members: fostering a collaborative, cohesive, and energetic environment
Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
Liaise closely with Via senior management and Via’s external partners
Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Who You Are:
Experienced operations manager, with a minimum of 5+ years of experience and hold a Bachelor's degree
Must be local or willing to relocate to Rochester, MN
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
Savvy and tactful communicator: you intuitively find the right tone in every situation
Foster a culture deeply committed to providing a world class customer service experience
Detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
Have a proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with
Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
Problem solver; you don’t accept the status quo and are always looking for creative solutions
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Base salary range: $140,000-$200,000 / year
Relocation coverage available
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Rochester, MN
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As
General Manager
, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
What You'll Do:
Manage the on-site daily operations of Via’s service in Rochester, MN
Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team
Lead, coach and develop a large team of drivers, dispatchers, mechanics, and other on the ground team members: fostering a collaborative, cohesive, and energetic environment
Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
Liaise closely with Via senior management and Via’s external partners
Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Who You Are:
Experienced operations manager, with a minimum of 5+ years of experience and hold a Bachelor's degree
Must be local or willing to relocate to Rochester, MN
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
Savvy and tactful communicator: you intuitively find the right tone in every situation
Foster a culture deeply committed to providing a world class customer service experience
Detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
Have a proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with
Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
Problem solver; you don’t accept the status quo and are always looking for creative solutions
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Base salary range: $110,000-$160,000 / year
Relocation coverage available
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: United Kingdom; Brazil; Ireland; Romania; Cyprus; Portugal; Lithuania; Czech Republic; Canada; Poland
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Data Analyst, Regulatory Analytics and Reporting to join our team remotely! The #1 goal of this role is to turn complex compliance and regulatory data into clear, actionable insights that protect the business, satisfy regulators, and support senior leadership in making high-stakes decisions. You'll work at the intersection of data engineering, regulatory reporting, and compliance operations in a fast-paced, high-scrutiny environment where accuracy and audit-readiness are non-negotiable.
Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with deep knowledge of compliance regulations and frameworks. You'll own end-to-end data management from building and maintaining datasets and pipelines to designing dashboards and insights for compliance and leadership teams. You will also automate compliance processes and workflows to boost efficiency and minimize human error.
If you combine exceptional data analysis expertise with solid knowledge of compliance regulations, a keen eye for regulatory risk, and the drive to shape the future of crypto with a top-tier brand - this is your next mission!
THE OPPORTUNITY
- Own the design of dashboards, compliance metrics, and regulatory reports, turning data into actionable insights for stakeholders, cross-functional partners, and regional compliance officers
- Automate end to end compliance related data solutions, governance controls, and automations to boost efficiency and minimize manual intervention
- Dive into large, complex datasets to turn findings into scalable, audit-ready data models that facilitate regulatory reporting and analytics
- Translate regulatory and business requests into accurate reports and automated data pipelines using Python, SQL, DBT and Airflow
- Lead cross-functional projects with analysts, engineers, and compliance teams to build and maintain high-quality data pipelines and sources
- Coordinate client data quality monitoring by identifying issues, flagging remediations, and partnering with responsible teams to ensure timely resolution
- Support ad-hoc data requests for audits, exams, risk assessments, and day-to-day business needs
- Deliver insights that shape compliance direction through clear, data-driven storytelling
WHAT YOU BRING
- 5+ years of experience in data analysis and data management within financial services or a regulated industry, with hands-on experience in compliance and regulatory reporting across frameworks such as AML, KYC, Sanctions, MiCA, or MiFID
- Solid understanding of regulatory risk and the ability to operate effectively in high-scrutiny, audit-ready environments
- Expert SQL skills including complex joins, CTEs, and analytical functions, paired with proficiency in Python libraries such as pandas, matplotlib, and plotly
- Hands-on experience using dbt or similar tooling to model and organize high fidelity data for reporting and decision-making
- Experience setting up and managing data pipelines with a strong understanding of data workflow orchestration
- Proficiency with BI and data visualization tools such as QuickSight, Power BI, or Superset to build executive-facing dashboards
- Strong communicator who can simplify complex data ideas for both technical and non-technical audiences
- Alignment with the values outlined in Kraken's Tentaclements document
NICE TO HAVES
- Degree in Mathematics, Statistics, Finance, Information Systems, or a related technical field
- Passion for continuous learning and approaching problems with a beginner's mindset
- Solid understanding of the cryptocurrency space and how financial markets function
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Cologne
About Interbrand
Interbrand understands what it takes today to build the world’s most iconic brands.
To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism.
Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace.
In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results.
The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world.
Our Behaviours
Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us.
Location: Cologne, Germany
Department: Growth
Employment type: Full-Time,
Hybrid (3 Office Days per Week)
The opportunity
Growth happens when you find the right opportunities and bring the right team together. The Senior Manager, Growth hunts for prospects, builds trusted relationships, and coordinates pitches that win new business. You'll manage smaller opportunities from first conversation through to proposal and support larger pitches as part of a collaborative cross-disciplinary team, working across Interbrand to identify, scope, and close the work that matters.
What
you’ll
be doing
Manage inbound opportunities, qualifying leads and moving them through the pitch process
Own smaller pitches from start to finish, supporting larger pitches as part of a coordinated team
Collaborate globally to find relevant case studies or evidence of previous experience when pitching for client work
Write approaches and proposals with Client Partnership teams, translating briefs into compelling responses
Build trusted relationships with prospects, becoming their first point of contact
Gather intel and knowledge on the client’s RFP or similar pitch process frameworks
Proactively gather information and context needed for an RFP
Partner with delivery management to scope opportunities accurately and manage the process end to end keeping stakeholders updated
Actively manage and review Salesforce to keep opportunities organized and visible
Pursue outbound prospects through research, outreach, and relationship nurturing
Work with marketing on targeted outbound campaigns
Update senior management on pipeline progress and key opportunities
Prepare and run reports for weekly team meetings and owning the meeting notes and action items
Listen to feedback from clients and colleagues and use it to strengthen pitch process or pitch content
Work with Client Partnerships to create case studies that can be used for new business as well as marketing purposes
What
w
e’re
looking
for
As this role is located in Germany within an international working context, we are looking for business fluency in German and English.
Experienc
e
Previous
new business, sales or growth roles in an agency environment or adjacent industry.
Proven success identifying and closing new opportunities, ultimately increasing revenue by generation and conversion of leads
Relationships
You are comfortable working across offices and across teams. You b
uild rapport and trust easily both internally and externally with prospective clients. You e
nergize teams around a common goal. You r
esponds thoughtfully to feedback from clients and colleagues.
Curiosity
You always look
at ways to improve the pitch process in terms of efficiencies, timings and quality output. You th
rive on deeply understanding Interbrand’s IP, services, and offerings and stays up to date on latest global case studies. You are c
omfortable learning from both wins and losses and naturally bring a p
ositive, entrepreneurial, can-do attitude
Commerciality
You u
nderstand and articulate which prospective clients are the right ones to go for and what to say no to. You k
now how to scope opportunities appropriately and with accuracy. You stay
current on sales and scoping best practices in a fast-moving agency landscape. You are an a
gile, strategic thinker.
Communication
You communicate clear and concise when reporting to senior management. You are s
killed at writing compelling approaches and capable of ex
plaining Interbrand persuasively to prospects.
Why Interbrand
For over 50 years, we’ve been shaping the world’s most iconic brands. We solve brand challenges through our Thinking & Making approach, combining Human Truth, Brand Economics, and Experience to help our clients make the moves that unlock growth and define what’s next.
We nurture a global community of thinkers and makers with the curiosity and confidence to create iconic work. Here, you’ll find transparent career pathways, on-demand learning, honest feedback, real collaboration across borders, and a culture that champions difference and wellbeing.
We don’t do ordinary. And we don’t expect you to either.
We are working through access barriers across our job site, so if you run into any issues and would like this information in an alternative format, or would prefer to apply via email, please send us a message at careers@interbrand.com.
Location: Cologne
About Interbrand
Interbrand understands what it takes today to build the world’s most iconic brands.
To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism.
Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace.
In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results.
The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world.
Our Behaviours
Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us.
LOCATION: COLOGNE, GERMANY
DEPARTMENT: BRAND SRATEGY
EMPLOYMENT TYPE: PAID FULL-TIME INTERNSHIP (6 MONTHS)
The Opportunity
At Interbrand, strategy is where insight meets possibility. As a Strategy Intern, you'll join our Strategy team for 6 months to learn how brands are built, positioned, and evolved. You'll collaborate on real client projects, contribute to strategic thinking, and develop your understanding of how brands create value and connect with audiences. Under the mentorship of experienced strategists, you'll help build the analytical and creative thinking that powers meaningful brand work.
What you’ll be doing
Learn Interbrand's strategic methodology and approach to understand how we analyze brands and develop strategy that drives meanginful conversations with clients
Learn how all disciplines collaborate to create iconic moves that can be measured in terms of brand value
Support cross-functional project teams in building strategic concepts and brand thinking across a varying number of challenges. Specific tasks include e.g.
Conduct benchmark analysis, trend-spotting, and competitive research to support the team in identifying insights.
Help prepare client presentations and workshop materials
Contribute ideas and perspectives in internal regroups and meetings
Participate in client meetings and presentations, observing how strategy is communicated
What we’re looking for
As this internship is located in Germany within an international working context, we are looking for fluency in German and English.
Experience
You are in your final year of university or freshly graduated. You have a portfolio of previous work (e.g. university projects, previous internship work, personal projects) demonstrating strategic thinking, research, insights and range of thinking. You are an active follower of branding across various channels and can articulate what makes brands interesting.
Not a must, but a plus: You already bring some experience in brand consulting, strategic marketing, market research, or similar fields (internships, projects, or coursework welcome).
Relationships
You are collaborative and eager to learn from experienced strategists and peers. You are equally comfortable speaking up with ideas and perspectives and not afraid to challenge conventional thinking. Overall, you have proven to work well in team environments and actively seek opportunities to work with others.
Curiosity
Naturally, you unpick brands, marketing or advertising to stimulate your thinking. You are fascinated by the combination of strategy, creativity, and insight and eager to learn and explore different industries and brand challenges, as well as develop strategic thinking. You are interested in understanding the business and commercial side of brands.
Ownership
You can understand the importance of deadlines in a client service environment. You take ownership of assigned tasks and follow through, show initiative and reliability.
Communication
You can articulate ideas with strong evidence or references. You are open to and actively listen to feedback and capable to incorporate it into your work. You are comfortable presenting work in progress to peers in German and English.
Why Interbrand
For over 50 years, we’ve been shaping the world’s most iconic brands. We solve brand challenges through our Thinking & Making approach, combining Human Truth, Brand Economics, and Experience to help our clients make the moves that unlock growth and define what’s next.
We nurture a global community of thinkers and makers with the curiosity and confidence to create iconic work. Here, you’ll find transparent career pathways, on-demand learning, honest feedback, real collaboration across borders, and a culture that champions difference and wellbeing.
We don’t do ordinary. And we don’t expect you to either.
We are working through access barriers across our job site, so if you run into any issues and would like this information in an alternative format, or would prefer to apply via email, please send us a message at careers@interbrand.com.
Location: Cologne
About Interbrand
Interbrand understands what it takes today to build the world’s most iconic brands.
To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism.
Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace.
In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results.
The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world.
Our Behaviours
Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us.
LOCATION: COLOGNE, GERMANY
DEPARTMENT: BRAND DESIGN
EMPLOYMENT TYPE: PAID FULL-TIME INTERNSHIP (6 MONTHS)
The opportunity
At Interbrand, we believe every brand deserves to be seen, understood, and loved. We're known for creating iconic transformations that change how people perceive and interact with the world's most recognized brands. As a Design Intern, you'll join our Creative team for 6 months to learn how strategic thinking becomes visual impact. You'll work on real client projects, contribute ideas at every stage, and develop your craft under the mentorship of experienced designers. You'll also immerse yourself in Interbrand's approach to brand, learning how we use creativity to create iconic moves through our proprietary frameworks.
What you’ll be doing
Learn Interbrand's IP, service offerings, and methodology to understand how we approach brand transformation through our Three Lenses framework
Learn and master design tools including Adobe CC, Figma, and emerging software relevant to the project
Support cross-functional teams in translating insights into visual concepts, brand identities, and real experiences. Specific tasks include e.g.
Contribute creative ideas and visual thinking to projects at all stages, from research and concepting through final execution
Sketch, prototype, and visualize ideas to experiment with different directions and refine based on feedback
Participate in design research, problem-solving, and presentation support for internal teams and clients
What
w
e’re looking
for
As this internship is located in Germany within an international working context, we are looking for fluency in German and English.
Experience
You are in your final year of university or freshly graduated. Your creative portfolio demonstrates creative thinking, attention to detail, and range of work. You are proficient in core design programs and enthusiastic to play with new design tools and software. You are aware of and curious about current design trends and digital tools.
Relationships
You can build rapport to learn from experienced designers and peers. You are comfortable speaking up with ideas and perspectives and not afraid to ask questions. You work well in team environments and actively seek opportunities to contribute and support others.
Curiosity
You are a passionate follower of cultural and creative trends locally and globally. You bring a mentality of asking questions to learn how creativity connects to strategy and business outcomes. You believe in sharing references and trends to foster dialogue.
Commerciality
You can understand the importance of deadlines and client briefs in a client service environment. You take ownership of tasks and follows through, showing initiative and reliability. You recognize that design decisions serve a strategic purpose, not just aesthetic preference.
Communication
You can clearly articulate ideas with strong visual support. You actively listen to feedback and are able to incorporate it into your work. You are comfortable presenting concepts and work in progress to peers in German and English.
Why Interbrand
For over 50 years, we’ve been shaping the world’s most iconic brands. We solve brand challenges through our Thinking & Making approach, combining Human Truth, Brand Economics, and Experience to help our clients make the moves that unlock growth and define what’s next.
We nurture a global community of thinkers and makers with the curiosity and confidence to create iconic work. Here, you’ll find transparent career pathways, on-demand learning, honest feedback, real collaboration across borders, and a culture that champions difference and wellbeing.
We don’t do ordinary. And we don’t expect you to either.
We are working through access barriers across our job site, so if you run into any issues and would like this information in an alternative format, or would prefer to apply via email, please send us a message at careers@interbrand.com.
Требования:
— 5 лет опыта
— Знание Swift, Objective-C, iOS SDK, UIKit, SwiftUI
— Знание Apple’s Human Interface Guidelines
— Хороший уровень английского языка
О компании:
Buymie — мобильная платформа, предоставляющая услуги по доставке продуктов по всей Ирландии.
Компания была признана Deloitte самой быстрорастущей технологической компанией в Ирландии.
Размер команды — 51-200 человек
Инвестиции — €17M
Руководитель: CEO и ко-фаундер — Devan Hughes.
В компании работает много русскоговорящих сотрудников.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Design at Anthropic sits at the intersection of craft, research, and product intuition. We're a small team working on products that millions of people use daily—and on interactions that don't have established conventions yet.
Our work shapes how people experience AI: whether Claude feels like a tool or a collaborator, whether it earns trust or erodes it. We partner closely with engineers and researchers, often designing around capabilities that are emerging in real-time. That means staying close to the models, prototyping rapidly, and being comfortable with ambiguity.
We're looking for designers who ship fast and stay in motion—people who would rather get something in front of users this week than perfect it for a month. You're excited to question fundamental UI assumptions and invent patterns that feel native to AI, and you're already using tools like Claude Code to extend what you can build. You pay attention to where model capabilities are heading, not just what Claude can do today, and you find ways to keep caring about the pixels, the copy, and the edge cases while shipping quickly.
Key responsibilities
Collaborate with product managers, engineers, AI researchers and other stakeholders to define product vision, strategy and roadmaps, and play an active role in shipping.
Understand the technical architecture of our products and define primitives for new capabilities.
Define feature areas with exceptional attention to detail and polish, identifying opportunities to improve quality and consistency of broader flows
Craft beautiful, polished, and delightful user interfaces that build trust and showcase the power of our AI technology
Comfortable in code, design, prototypes, and learning new ways to communicate ideas and concepts
Find creative ways to ship high-quality work in a fast-paced, often ambiguous, resource-constrained startup environment
Minimum qualifications
Experience designing and shipping complex workflows, enterprise/B2B SaaS, developer tools, or API products end-to-end
Proven track record of executing end-to-end on large and complex products, or a series of products, in ambiguous environments
A portfolio demonstrating user-centered design thinking and polished UI craftsmanship
Proficiency with modern design and prototyping tools, such as Figma
Experience using AI tools such as Claude Code as a creative partner in your own design practice
Excellent collaboration and communication skills to work effectively with cross-functional teams and influence without authority
Preferred qualifications
Experience prototyping with front-end code (e.g., HTML/CSS/JS)
Passion for crafting scaled, highly impactful, safe and beneficial artificial intelligence technologies to enable new possibilities
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering.
As a Solutions Engineer, you are empowered to sell to business
and IT leaders
in every space and vertical, and take ownership in crafting customer-centric solutions. You will work alongside
the account team
to define and expand revenue opportunities, and ensure the
solution
is ready for cross company deployments.
Y
ou also act as a critical liaison between Sales and
Product
; sharing
customer
feedback with the Product Management, Operations and Engineering functions at Box.
Do you want to tinker, whiteboard, brainstorm and figure out how things work?
Our highest performers develop deep knowledge of the Box platform, and are capable of leading presentations related to the Box security story,
technical architecture and product configuration.
This role is in the New York City office
, supporting clients in the SMB segment
to expand our footprint and break into new accounts. Are you curious, passionate about problem-solving
and love working with leading-edge technology?
Then we want to talk to you.
WHAT YOU'LL DO
You research, explore and identify customer business problems; you’ll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
You own the technical win in your account, and take responsibility for driving the technical deal forward
Understand product integrations and MCP servers
You lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more)
Technical quarterback managing the extended team from a solution standpoint
Ability to showcase strong business acumen and communicate the value of the Box solution to the customer
You support field marketing events as a Box SME and presenter
Travel up to 50% to engage with customers in territory
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
4 year degree or equivalent work experience required
3+ years of pre-sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms
You’re
AI-curious and technically fluent
— comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
Strong
presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible
Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
Displays follow through, stamina and effort in every step of the sales cycle
Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional
Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus
Experience working with low-code, no-code automation such as Nintex, Zapier, Workato, and n8n
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$121,500
—
$152,000 USD
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR
- Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers
- Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact
- Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion
- Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts
- Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working
- Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk
SKILLS YOU'LL NEED TO BRING:
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
NICE TO HAVES:
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale.
- Additional languages
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €94,000-€105,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Warsaw, Poland
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
Why Box needs you:
You will join the newly established Data Foundations team within Core Data. We build, operate, and evolve the asynchronous data services that manage the scale and correctness of Box's growing data footprint — keeping it reliable, consistent, and synchronized across many systems and data stores. These services support a wide range of products and internal teams across Box.
The team will take ownership of several existing services, improving their reliability, observability, scalability, and architecture. This is a great opportunity to work on distributed systems at scale and directly shape the team's technical direction.
What you'll do:
Own and evolve asynchronous data services that enable data synchronization across Box’s systems and data stores.
Take ownership of existing services and improve their reliability, scalability, observability, and overall architecture.
Design and implement new services and enhancements to accommodate growing data volumes and evolving platform requirements.
Ensure data consistency and reliability across all data stores and downstream dependent systems.
Collaborate with engineers and teams across Core Data and Box to understand data requirements, dependencies, and technical challenges.
Help operate and improve production services by troubleshooting complex issues, triaging incidents, and addressing reliability and performance bottlenecks.
Help drive the technical direction and engineering practices of the newly established Data Foundations team.
Participate in the on-call rotation and remain available during assigned shifts to respond to, triage, and resolve production incidents.
Who you are:
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
Bachelor's degree or equivalent in Computer Science, Mathematics or a related field.
5+ years of professional software development experience.
Strong understanding of common algorithms, data structures and code design principles.
Strong grasp of high-scale distributed systems.
Strong programming background in strongly typed languages (e.g., Java, Scala).
Hands-on experience with at least one relational database, such as MySQL or PostgreSQL, and familiarity with BigQuery.
Strong sense of ownership, persistence and drive, strong communication skills.
Actively use AI coding tools — such as Cursor, Claude Code, or Codex — as a core part of your development workflow, including requirements gathering, writing tests, and delivering code changes;
Methodology
Agile management - Scrum
Issue tracking tool -Jira
Knowledge repository - GitHubEnterprise
Code reviews - GitHubEntreprise
Version control system - GIT
BENEFITS
Check out the
overview of Life at Box
which include general perks and benefits.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice
.
For more details on how Box Poland protects your information, please see our
Supplemental Personnel and Candidate Privacy Notice
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
#LI-EMEA
#LI
-OB1 #LI-hybrid
Location: Limassol, Cyprus
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.4 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a Product Manager (or a strong Project Manager with a product mindset) to take ownership of the user experience within our main client dashboard. Your goal will be to support, scale, and dedicatedly evolve this direction.
What You Will Be Doing:
Work on
the
redesign the main dashboard home page and build end-to-end activation flows (product tours, checklists, contextual hints, gamification) to guide new clients from initial login to full production deployment.
Create a self-serve communication system (pop-ups, feature adoption nudges, announcements, promo campaigns) enabling marketing and product teams to reach targeted users at the right time without continuous engineering intervention.
Run A/B tests, map user funnels, and continuously measure performance against activation speed, feature adoption, and client retention.
Take features across the entire product lifecycle—from early concept and clear milestone definition to cross-functional alignment and final production launch.
Act as the central node between Product, Design, Marketing, and Engineering to turn fragmented business requests into a unified system. Collaborate on related projects like the service marketplace (purchasing/activating add-on services) and Web SDK evolution.
About You:
Proven track record of defining clear milestones, working through technical and design constraints, and pushing features across the finish line to production.
Excellent communication skills with a strong ability to align engineering, UI/UX design, marketing, and business leads.
Comfortable analyzing onboarding funnels, building hypothesis-led experiments, and optimizing metrics for user activation and adoption.
Fluent English (from C1).
Prior experience in B2B SaaS platforms, complex dashboards, or developer-focused product ecosystems will be a plus.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA Interview -> Interview with
Product Experience Lead
-> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Customer Service Officer (L1) to support our Team in Madrid!
You'll provide frontline human support for customers using a global card issuing and embedded finance solution, covering onboarding, day-to-day product support, chatbot-to-human hand-offs and ownership of cases requiring escalation to specialist internal teams or external financial partners. When the chatbot hits its limit, you're the one customers actually talk to and every case you take on, you see through to the end. Reporting to the Customer Service & Customer Success Team Lead.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Customer Support & Onboarding
Be the first point of contact for customers, helping them get started and use the product with confidence
Walk new customers through setup, so they understand how the product works and how to use it day to day
Answer questions about cards, transactions, currency exchange (FX), payments and how the product works
Take over from the chatbot when customers need a real person, replying to chats and messages from the client dashboard
Case Management & Escalations
Solve most customer questions yourself (first-line support) and recognise when a case needs a specialist
Escalate complex cases (second- and third-line support) to our banking, card-issuing and payment-processing partners and to colleagues in other teams
Follow each case until it is resolved, chase for updates and keep the customer informed along the way
Keep clear, accurate case records and flag problems that keep coming up, so we can fix them at the source
Continuous Improvement
Collect customer feedback and use it to improve our FAQs, chatbot answers, onboarding guides and support processes
Help us hit our service targets: fast replies, quick resolutions and happy customers
What You Need For This Role
Customer Service, Operations or customer-facing experience, ideally in payments, fintech, banking or e-commerce
Knowledge of card issuing, FX, payments, card acquiring and/or e-commerce is highly desirable
Strong communication, problem-solving and case-management skills
Comfort with digital support tools, dashboards and chatbot-assisted customer journeys
Fluent
English
; Baltic language, Slovak, German or Slovenian is a strong plus
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 27,200. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
At TeamViewer we’re on a mission to make it possible for each of our users to provide the best support to their customers via a remote device and be able to solve any problem in the most complex environments. As a Product Designer, you will bring a creative mindset to the heart of our engineering and product teams and play an essential role in impacting our products at TeamViewer.
You are a fountain of ideas and a generalist designer who loves playing with new creative concepts, design frameworks and have an innate product and UX/UI sense. You’re a passionate designer interested in learning new things every day and sharing big ideas, but who can fully create a mock and grasp technical aptitude to deliver impeccable design craftmanship. You always search for the best design solution even if it means learning a new concept, uncovering new customer opportunities and use cases, and never forgetting that our design is user-centric — it’s all about people
Design product concepts that balance vision, business potential and intuitive user experiences
Craft every detail for new product features from ideation to pixel-perfect execution
Work closely with our UX Research team and connect with our customers to understand their needs and integrate feedback into product roadmaps and design iterations
Collaborate with developers, product managers, and team leads to support implementation and address any design-related queries to drive your vision to the ship line
Support our evolving design system intentionally as we scale
Design within technical, business, and time constraints, ensuring a balance between innovation and practicality
Requirements
A university, college degree or certification in Product Design, UX design, Graphic Design, Human-Computer Interaction, Interaction Design or any other related subject
Minimum of 5 years of professional experience in UX/UI design within a product or software development team
Well-rounded skills and experience to run projects independently end to end
Experience in creating prototypes or detailed mockups to create clear and visually appealing human interfaces
Proficiency in communicating complex design concepts clearly across different levels of the organization
Strong understanding of user-centered design, user research, user testing, rapid prototyping, usability, and accessibility. Proven skills and working history in design and implementation of automated test plans
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
leadPensacola, FL
United States of America
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Canada; Remote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Relocation coverage available
Relocation coverage available
УдалённоUnited Kingdom; Brazil; Ireland; Romania; Cyprus; Portugal; Lithuania; Czech Republic; Canada; Poland; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
seniorCologne
СтажёрCologne
СтажёрCologne
San Francisco, CA | New York City, NY | Seattle, WA
New York, NY, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance
Dublin, Ireland
seniorWarsaw, Poland
Limassol, Cyprus; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location