Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
🤓
We’re looking for a
Senior Product Builder
who wants to own product problems, not just engineering tasks.
You’ll work across the full lifecycle of B2B initiatives:
understand → shape → build → ship → measure → iterate
This is not a frontend or backend-specific role. Our main stack is Ruby on Rails and React, but we care more about strong engineering fundamentals, product judgment and the ability to work across the stack when needed.
You won’t receive a perfectly specified backlog. You’ll be expected to help create the work: understand merchants and the business, challenge assumptions, work through ambiguity and decide with the team what is worth building.
How we build at seQura
🤖
AI-assisted development is how our engineers work every day. We use AI agents to think through problems, write, review and iterate on code, and we're looking for engineers who already work this way, or are actively making the shift.
What matters to us isn't whether you know the syntax and idioms of your preferred programming language or tech stack by heart. It's whether you understand the problem you're solving, can explain the business logic behind it, and own every line you ship, no matter who (or what) wrote it first.
AI helps you move faster, challenge assumptions, explore different approaches and improve your solutions. But knowing which questions to ask, making sound technical and product decisions, and taking responsibility for the outcome is always up to you.
Our technical interviews reflect this approach: you'll use your own AI tools, and we'll ask you to walk us through your solution, both the business reasoning and the code.
If you're only interested in technical challenges without engaging in the product decisions behind them, or you'd rather not work with AI, this probably isn't the right role for you.
About the Merchant Experience team
🧩
We build the B2B product experiences that help merchants manage and grow their business with seQura.
The team owns merchant-facing products and the platform behind them, including order management, analytics, self-service capabilities, growth initiatives and platform features used by other B2B teams.
We are a small team of senior Product Engineers and a Product Designer, with
no dedicated Product Manager by design
.
Engineers are expected to contribute beyond implementation: understanding problems, shaping opportunities, making product and technical decisions, shipping solutions and checking their outcomes.
Initiatives are led by engineers who take ownership of a problem, gather context, define the hypothesis and success criteria, shape the work, drive delivery and follow up after launch.
AI-assisted development is part of our daily workflow. As implementation gets faster, we expect engineers to spend more of their judgment on
what to build, why it matters and what we learn from it
.
What challenges you'll be solving 🚀
Own product initiatives end-to-end, from problem understanding to outcome validation.
Act as Champion for initiatives: gather context, define hypotheses and success criteria, shape the work and drive it forward.
Work directly with merchants, business stakeholders, Product Design and other engineering teams when needed.
Build and operate production software across backend and frontend.
Make pragmatic product and technical decisions with incomplete information.
Use data, feedback and experiments to decide whether to iterate, change direction or stop.
Contribute to evolving Merchant Portal into a platform other B2B teams can build on.
Use AI throughout your workflow, including exploration, implementation, testing, debugging and learning unfamiliar systems.
What to expect in the next 90 days
🏁
Month 1
Learn the B2B domain, Merchant Portal, codebase and current initiatives. Shadow a Champion, meet key stakeholders and start contributing.
Month 2
Own a small initiative with support from the team, from understanding the problem to shipping it.
Month 3
Act as Champion for an initiative: frame the problem, define the hypothesis and success criteria, ship a solution and check the outcome.
What you’ll need 🤝
Must have:
7+ years of experience building production software.
Strong software engineering fundamentals.
Experience owning work beyond implementation.
Comfortable working across backend and frontend when needed.
Comfortable working with ambiguity and incomplete information.
Strong product and customer curiosity.
High autonomy, ownership and accountability.
Comfortable working directly with stakeholders and other teams.
Experience using AI meaningfully in your software development workflow.
Strong written and verbal communication skills in English.
Nice to have:
Experience with Ruby on Rails and/or React.
Strong full-stack experience.
Experience building platforms or capabilities used by other teams.
Experience with product discovery, experimentation or success metrics.
Spanish fluency.
What we offer 😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts
Flexible working hours.
A personal budget for professional development.
Hybrid or fully remote work.
Office workshops and meet-ups to encourage community participation and career growth.
Moreover, we have a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
Which are the next steps?
🙌
Interview with our People Team.
Technical take-home challenge.
Live peer review of the challenge.
Meet the team.
We kindly ask that you submit your
CV in English,
as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
ГибридseniorBarcelona, Spain; If you're only interested in technical challenges without engaging in the product decisions behind them, or you'd rather not work with AI, this probably isn't the right role for you
Обязательно:
- Опыт оценки работ и распределения загрузки по команде.
- Знание критериев качества данных: полнота, согласованность, актуальность.
- Опыт формализации правил качества данных в виде проверок и технической документации.
- Хорошее владение SQL.
- Практический опыт работы с Oracle и PostgreSQL.
- Опыт разработки ETL-процессов.
- Опыт разработки витрин данных.
- Базовые навыки Python и Pandas.
- Базовые навыки работы с Apache Airflow.
- Опыт проведения code review и согласования MR.
- Опыт сопровождения и мониторинга информационных систем, инфраструктуры и интеграционных взаимодействий.
- Опыт настройки или модернизации мониторинга.
- Опыт анализа инцидентов систем обработки и контроля качества данных.
- Опыт участия в релизном процессе и установке релизов.
- Опыт работы с ролевыми моделями и требованиями ИБ.
- Опыт участия в DR-тестировании.
- Опыт ведения сервисной, функциональной и технической документации.
Необходим опыт:
- Опыт работы с Informatica ETL.
- Опыт работы с FineBI.
- Опыт сопровождения систем контроля качества данных.
- Опыт работы с системами регистрации и маршрутизации инцидентов.
Задачи:
- Мониторинг доступности и работоспособности ИС, её компонентов, инфраструктуры и интеграционных взаимодействий.
- Настройка и модернизация мониторинга и алертинга.
- Анализ инцидентов, логов и результатов автоматических проверок качества данных.
- Разработка и сопровождение ETL-процессов и витрин данных.
- Проведение code review, согласование MR и контроль соблюдения архитектурных требований.
- Декомпозиция задач, оценка работ и распределение загрузки внутри команды.
- Приёмка функциональной, технической и сервисной документации.
- Ведение admin guide, паспорта ИС, базы знаний и эксплуатационных регламентов.
- Сопровождение ролевой модели и выполнение требований ИБ.
- Приёмка изменений, установка релизов и проведение пост-релизных проверок.
- Участие в DR-тестировании.
- Координация устранения критических инцидетов
Компания Bell Integrator — крупный системный интегратор, аккредитованная ИТ-компания с более чем 2500 специалистами. Проект: технологическая платформа для производства, хранения и дистрибуции медиаконтента с использованием AI агентов для автоматизации и творческих задач, публикация контента в 30+ каналах, включая сайты, приложения, мессенджеры и соцсети. Цель — сокращение Time to Market и изменение управления медиа в крупном банковском бизнесе.
Задачи:
— Техническое лидерство в создании интерфейсов управления интеллектуальным конвейером.
— Ключевое участие в проектировании AI агентов и мульти агентных систем.
— Проектирование архитектуры взаимодействия пользователей с мульти агентными системами.
— Наставничество команды и установка технологических стандартов.
Требования:
— Опыт коммерческой фронтенд-разработки от 5 лет, из них от 2 лет в роли Senior.
— Глубокий опыт с React, Next.js, TypeScript, понимание внутреннего устройства.
— Опыт проектирования архитектуры сложных фронтенд-приложений и принятия ключевых технических решений.
— Знание принципов SOLID, DRY, KISS и паттернов проектирования.
— Опыт работы с Redux Toolkit, RTK Query в крупных проектах.
— Уверенные знания HTML5, CSS3, препроцессоров SASS.
— Опыт работы с REST API, SSR и Node.js на продвинутом уровне.
— Опыт работы с Server-Sent Events (SSE): проектирование стриминговых интерфейсов, обработка событий, реконнекты, graceful degradation.
— Навыки написания unit тестов (Jest, React Testing Library), внедрение культуры тестирования.
— Опыт наставничества, менторства, проведения код ревью, работа по GitFlow.
— Навыки работы с дизайн системами, чтение макетов в Figma/Pixso.
— Опыт с AI инструментами и практиками (плюсом): работа с AI агентами (Roo Code, Giga Code, Open Code, Claude Code, Codex), настройка agents.md, правила и промпты, внедрение в команду.
— Понимание и опыт работы с MCP (Model Context Protocol), архитектура MCP серверов, взаимодействие интерфейс — агент — инструменты.
— Навыки продвинутого промпт-инжиниринга и взаимодействия с AI ассистентами.
— Опыт использования AI инструментов для генерации и ревью кода (GitHub Copilot, Codium, Codeium).
— Опыт оптимизации производительности высоконагруженных веб-приложений.
Условия:
— Участие в интересном проекте.
— Профессиональный и карьерный рост.
— Работа в команде профессионалов.
— Уровень заработной платы обсуждается индивидуально.
— Формат работы офисный/гибридный в Москве (на период ИС офис).
О компании:
AI HealthTech стартап создает продукты, которые трансформируют привычные процессы в здравоохранении, делают их более эффективными и меняют мир к лучшему.
Для кого:
Команда в поиске Technical Customer Support Engineer, который поможет с нуля выстроить современную систему Customer Support.
Предстоит не только помогать пользователям решать возникающие вопросы, но и запускать процессы поддержки, настраивать инфраструктуру, создавать базу знаний и постепенно автоматизировать рутинные задачи. В будущем команда планирует активно развивать AI-направление, поэтому будет большим плюсом опыт использования AI-инструментов и low / no-code решений для автоматизации процессов.
Пользователи очень разные: от врачей и администраторов клиник до пациентов и корпоративных клиентов. Важно уметь объяснять сложные вещи простым языком, при этом разбираться в технических вопросах и помогать развивать процессы поддержки.
Основные задачи:
Вести техническую клиентскую поддержку: диагностика проблем, сбор контекста, приоритизация и сопровождение запросов до полного решения.
Настроить процессы Customer Support: Service Desk, категории обращений, SLA, маршрутизацию, шаблоны ответов и метрики качества.
Создавать и поддерживать базу знаний: инструкции, FAQ и сценарии для разных типов пользователей.
Настраивать low / no-code интеграции и автоматизации: связки почты, мессенджеров, CRM, Service Desk и других инструментов.
Искать возможности для автоматизации процессов поддержки с помощью AI-инструментов.
Проводить онбординг новых клиентов и сопровождать их в работе с продуктом.
Работать с командами продукта и разработки: оформлять bug-репорты, воспроизводить проблемы, собирать обратную связь и улучшать пользовательский опыт.
Что ожидаем:
Опыт работы в Customer Support, Technical Support, Customer Success или смежной роли от 2 лет.
Опыт работы с Service Desk системами (Omnidesk, Jira Service Management, Intercom или аналогами).
Понимание процессов поддержки, SLA и ключевых метрик (FRT, TTR, CSAT, FCR).
Опыт взаимодействия с командой разработки и составления структурированных bug-репортов.
Умение объяснять технические вопросы простым языком.
Самостоятельность, высокий уровень ответственности и желание строить процессы практически с нуля.
Английский язык — от Upper-Intermediate.
Будет плюсом опыт использования AI-инструментов, а также low / no-code платформ (n8n, Make, Zapier и др.) для автоматизации процессов поддержки.
Условия:
Работа в стартапе: динамичная среда и быстрые итерации.
Оформление: ГПХ (после ИС возможен переход на ТК).
Возможность построить Customer Support практически с нуля и влиять на развитие процессов.
Высокая автономность и ориентация на результат.
Взаимодействие с сильной командой инженеров, продуктовых специалистов и экспертов в области медицины.
Задачи:
— Руководить кросс-функциональной командой backend/frontend разработчиков: постановка задач, 1-on-1, feedback, развитие специалистов.
— Отвечать за архитектуру продукта и ключевые технические решения.
— Вести техническое обновление существующего контура без остановки продукта и с сохранением обратной совместимости.
— Работать с high-load и распределёнными системами: PostgreSQL, Redis, очереди, идемпотентность, Saga/Outbox, консистентность, миграции больших объёмов данных без даунтайма.
— Участвовать в найме и технических интервью.
— Разбирать инциденты и доводить postmortem до системных изменений.
— При необходимости подключаться к разработке на сложных или критичных участках.
Требования:
— 5+ лет коммерческой разработки сложных проектов на Node.js / TypeScript, в том числе 2+ года production-опыта с NestJS.
— Опыт самостоятельного принятия архитектурных решений и ведения технических проектов в роли Tech Lead.
— Глубокое знание PostgreSQL и опыт работы с БД под высокой нагрузкой.
— Практический опыт с распределёнными системами и high-load.
— Понимание frontend-архитектуры, SSR и API-контрактов.
— Продуктовое мышление.
— Будет плюсом: Vue 3 / Nuxt, Kubernetes и observability, опыт долгосрочных технических миграций и модернизации legacy, инженерные метрики и работа с AI-инструментами в разработке.
Условия:
— Полностью удалённая работа.
— Русскоязычная команда из 8+ стран.
— Высокая автономия и зона ответственности с первого месяца.
— Прямое взаимодействие с CTO и продуктовой командой.
— AI-first инженерный процесс: Cursor, Claude Code и внутренние AI-инструменты.
— Продукт с миллионами пользователей и сложным high-load доменом.
— Отбор состоит из нескольких этапов: знакомство, техническое интервью, разговор про управление и лидерство, все этапы с CTO и командой, процесс может занимать до 3 недель.
Location: Москва
Наша команда отвечает за **независимую оценку и контроль качества генеративных моделей Банка.**
Наша основная задача оценить флагманские генеративные модели Сбера – GigaChat, Kandinsky, GigaCode и PhysicalAI решений. Мы первыми видим, на что способна новая модель и проводим оценку новых возможностей прежде чем она выйдет к пользователям.
Мы не просто «проверяем метрики», а:
* глубоко разбираемся в подходах команд-разработчиков и в бизнес-процессах, где работают модели
* критически рассматриваем архитектурные и методологические решения и предлагаем улучшения
* разрабатываем собственные проверки, метрики и бенчмарки и фреймворки для их запуска
* проводим оценку логов пользователей для построения наиболее релевантного тестирования
Отдельный фокус – R&D деятельность:
* создание новых методологий оценки качества
* участие в разработке и развитии передовых банковских и российских бенчмарков (MERA, POLLUX и др.)
* адаптация передовых мировых бенчмарков под специфику банковских кейсов
* и многое другое
Эта роль про независимое измерение фундаментального качества модели: не про их обучение – этим занимается отдельная команда
Обязанности
**Придумывать, как вообще измерить модель**
ИИ стремительно развивается в мире и выходят новые модели и их виды, однако не всегда любая новая модель стала лучше предыдущей. Вам будет необходимо создать план по её проверке: что именно измерять, на какой выборке, с чем сравнивать, какая разница вообще будет считаться разницей в реальном качестве.
**Отвечать за достоверность измерений**
Полученные метрики не всегда отражают только лишь качество модели. Нужно уметь отделять реальный прирост качества от прочих факторов: ловить утечки данных в обучение, отличать дефект модели от дефекта замера, промпта или обвязки и проявлять тот же скепсис к собственной методологии: измеряем ли мы то, что заявили.
**Разбираться в причинах ошибок**
«Модель ошиблась» – это не вывод, а начало работы. Найденная вами причина той или иной проблемы модели превращается в рекомендацию команде разработки, а рекомендация – в следующую версию модели, которая этой ошибки уже не делает.
**Строить автоматическую оценку**
Разрабатывать LLM- и VLM-судей под конкретные задачи, разрабатывать с нуля собственные или дорабатывать существующие библиотеки валидации полного цикла и следим за фронтиром AI-исследований в области оценки моделей.
**Строить то, чем пользуются другие**
Фреймворки оценки, который вы развиваете – общие для команд по всему Банку. Бенчмарки, которые вы делаете, являются достоверной базой реального качества для разработчиков Банка и вне.
Требования
* **Умение проводить технический и научный ресерч**: находить и критически разбирать актуальные статьи, бенчмарки, модели и реализации; переводить ресерч в конкретные идеи для тестирования и развития внутренних подходов.
* **Статистика и дизайн эксперимента:** доверительные интервалы, размер выборки, проверка гипотез, поправки на множественные сравнения
* **Понимание современных AI-агентов и агентных систем**: понимать, чем агент отличается от обычного вызова LLM; знать основные компоненты агентной системы: роли, инструменты, контекст, память и оркестрация;
* **Понимаете, как устроены генеративным модели изнутри:** трансформер и механизм внимания, диффузии, токенизация, параметры генерации, этапы обучения
* **Опыт с генеративными моделями и понимание, как их оценивают:** метрики, бенчмарки, human evaluation, Model-as-a-judge и его ограничения
* **Продуктовое мышление**: связывать тестирование с реальными пользовательскими сценариями и понимать, какие ошибки критичны для продукта, понимать влияние результатов на релиз и дальнейшее развитие модели.
* **Python на продакшн-уровне:** чистый код по PEP 8, ООП и типовые паттерны проектирования, аннотации типов, привычка к линтерам и статическому анализу (ruff, mypy). Создаете и поддерживаете production-код eval-пайплайнов, читаете и ревьюите чужой.
**Будет плюсом:** R&D-опыт или участие в создании бенчмарков; мультимодальные модели (изображения, видео, аудио); evaluation-фреймворки и harness; RAG; работа с асессорами; coding-агенты (Claude Code, Codex, Cursor); опыт работы с оркестрацией: LangGraph, OpenClaw, навыки вайбкодинга и AI-assisted coding
**Стек:** Python, pandas, NumPy, PyTorch, HuggingFace (transformers, datasets), vLLM, SGLang, инференс-API, S3, Git, Docker, CI/CD, Linux, Bash.
Условия
* комфортный современный офис рядом с м. Кутузовская
* гибкий формат и удаленной работы, в т.ч. на территории РФ
* ежегодный пересмотр зарплаты и годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* скидки на продукты компаний-партнеров
* вознаграждение за рекомендацию друзей в команду Сбера.
О компании:
AI HealthTech стартап создает продукты, которые трансформируют привычные процессы в здравоохранении, делают их более эффективными и меняют мир к лучшему.
Для кого:
Команда в поиске Technical Customer Support Engineer, который поможет с нуля выстроить современную систему Customer Support.
Предстоит не только помогать пользователям решать возникающие вопросы, но и запускать процессы поддержки, настраивать инфраструктуру, создавать базу знаний и постепенно автоматизировать рутинные задачи. В будущем команда планирует активно развивать AI-направление, поэтому будет большим плюсом опыт использования AI-инструментов и low / no-code решений для автоматизации процессов.
Пользователи очень разные: от врачей и администраторов клиник до пациентов и корпоративных клиентов. Важно уметь объяснять сложные вещи простым языком, при этом разбираться в технических вопросах и помогать развивать процессы поддержки.
Основные задачи:
Вести техническую клиентскую поддержку: диагностика проблем, сбор контекста, приоритизация и сопровождение запросов до полного решения.
Настроить процессы Customer Support: Service Desk, категории обращений, SLA, маршрутизацию, шаблоны ответов и метрики качества.
Создавать и поддерживать базу знаний: инструкции, FAQ и сценарии для разных типов пользователей.
Настраивать low / no-code интеграции и автоматизации: связки почты, мессенджеров, CRM, Service Desk и других инструментов.
Искать возможности для автоматизации процессов поддержки с помощью AI-инструментов.
Проводить онбординг новых клиентов и сопровождать их в работе с продуктом.
Работать с командами продукта и разработки: оформлять bug-репорты, воспроизводить проблемы, собирать обратную связь и улучшать пользовательский опыт.
Что ожидаем:
Опыт работы в Customer Support, Technical Support, Customer Success или смежной роли от 2 лет.
Опыт работы с Service Desk системами (Omnidesk, Jira Service Management, Intercom или аналогами).
Понимание процессов поддержки, SLA и ключевых метрик (FRT, TTR, CSAT, FCR).
Опыт взаимодействия с командой разработки и составления структурированных bug-репортов.
Умение объяснять технические вопросы простым языком.
Самостоятельность, высокий уровень ответственности и желание строить процессы практически с нуля.
Английский язык — от Upper-Intermediate.
Будет плюсом опыт использования AI-инструментов, а также low / no-code платформ (n8n, Make, Zapier и др.) для автоматизации процессов поддержки.
Условия:
Работа в стартапе: динамичная среда и быстрые итерации.
Оформление: ГПХ (после ИС возможен переход на ТК)
Возможность построить Customer Support практически с нуля и влиять на развитие процессов.
Высокая автономность и ориентация на результат.
Взаимодействие с сильной командой инженеров, продуктовых специалистов и экспертов в области медицины.
About the Company
The company is a fast-growing startup developing payment infrastructure solutions in crypto and working with international clients across multiple markets, focusing on scalable financial products and seamless payment experiences.
About the Role:
We are looking for a responsible and detail-oriented Chargeback & Fraud Specialist to manage notifications from acquiring banks and processors, communicate with merchants, and ensure full compliance with international card schemes.
This role is ideal for a professional with experience in acquiring, anti-fraud, or risk management who wants to grow in a dynamic fintech environment.
Responsibilities:
- Receive and process chargeback and fraud-related notifications from acquirers (banks and processing partners).
- Ensure all incoming data complies with Visa and Mastercard requirements.
- Timely notify merchants about chargebacks and fraud cases, providing full details.
- Consult merchants on received notifications, explain reasons for chargebacks, and identify potential risks.
- Maintain internal case logs, including reports, notification templates, and correspondence records.
- Collaborate with internal teams to analyze fraud patterns, prevent recurring cases, and improve notification processes.
- Participate in the development and implementation of internal procedures for processing chargeback and fraud-related information.
Requirements:
- Experience in acquiring, anti-fraud, risk management, or merchant support.
- Knowledge of international payment systems and chargeback processing principles (Reason Codes, Dispute Lifecycle).
- Ability to process and systematize information from multiple sources.
- Strong attention to detail, responsibility, and ability to meet deadlines.
- Excellent communication skills and proficient written English (for merchant communication).
- Experience with Visa Risk Monitoring Program (VRMP), Mastercard Merchant Monitoring Program (MMP), and Chargeback Monitoring Programs (VCMP/MCMP) is a plus.
- Russian - native.
- English - fluent.
Conditions:
- Competitive compensation package (fixed + bonus).
- Fully remote.
- Opportunity to scale and develop the business.
Location: Seoul, South Korea
Workplace: onsite
ABOUT YOU
We are looking for a Senior Full-Stack Engineer who is innovative, detail-oriented, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to build end-to-end solutions, design scalable architectures, and drive performance and reliability across both frontend and backend systems.
Strong proficiency in React and modern frontend development practices, along with solid backend expertise in Go (or a similar language) is essential, along with experience in microservices architecture, distributed systems, and cloud-native environments using Docker and Kubernetes. The ability to own features from concept to production, troubleshoot complex system behaviors, and continuously optimize performance and resiliency will be key to your success in this role.
If you're passionate about building seamless full-stack experiences that power impactful products and love creating scalable solutions that support gaming, payment, and digital commerce ecosystems, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Design, build, and maintain full-stack applications that power core products and platforms.
Develop responsive, high-performance user interfaces using React.
Build and maintain backend services using Go and event-driven architectures.
Build scalable microservices in containerized environments using Docker and Kubernetes.
Drive architecture decisions that improve performance, resiliency, and maintainability.
Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions.
Own your code in production, monitor, debug, and continuously improve application performance and reliability.
Write automated tests and follow CI/CD best practices to ensure high-quality deployments.
Participate in code reviews, technical discussions, and knowledge sharing across teams.
Participate in on-call rotation to support production systems and respond to incidents.
Qualifications & Skills
5+ years of full-stack development experience.
Strong proficiency in React and modern frontend development practices.
Solid backend experience in Go or a similar language.
Strong understanding of microservices architecture, distributed systems, and event-based communication.
Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker).
Solid understanding of observability, monitoring, and performance optimization.
Ability to troubleshoot production issues, analyze system behavior, and drive resolution.
Business-level proficiency in Korean and English is required.
Nice to Have
Experience with React Native for mobile development.
Background in gaming, payments, or commerce systems.
Experience in adtech or offer monetization platforms.
Hands-on experience with Kafka or equivalent streaming platforms.
Experience with Redis or other in-memory data stores.
Experience with cloud platforms (e.g., AWS, GCP, or Azure).
Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases.
Prior experience working on internal platforms or developer-facing tools.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Personal Information Protection Act (PIPA), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Seoul, South Korea
Workplace: onsite
ABOUT YOU
We are looking for a Senior Backend Engineer who is detail-oriented, proactive, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to design and build scalable backend systems, drive architectural improvements, and deliver resilient, high-performance services in production environments.
Strong technical expertise in Go, distributed systems, and microservices architecture is essential, along with experience in building and operating cloud-native applications in containerized environments using Docker and Kubernetes. The ability to troubleshoot complex production issues, optimize system performance, and manage event-driven architectures using Kafka or similar streaming platforms will be key to your success in this role.
If you're passionate about building reliable, scalable systems that power high-impact products and love creating seamless infrastructure that enables innovative payment, gaming, or commerce experiences, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Design, build, and maintain backend services that power core products and platforms.
Develop event-driven systems using Go and Kafka.
Build scalable microservices in containerized environments using Docker and Kubernetes.
Drive architecture decisions that improve performance, resiliency, and maintainability.
Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions.
Own your code in production, monitor, debug, and continuously improve service performance and reliability.
Write automated tests and follow CI/CD best practices to ensure high-quality deployments.
Participate in code reviews, technical discussions, and knowledge sharing across teams.
Participate in on-call rotation to support production systems and respond to incidents.
Qualifications & Skills
5+ years of backend development experience in Go or a similar language.
Strong understanding of microservices architecture, distributed systems, and event-based communication.
Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker).
Solid understanding of observability, monitoring, and performance optimization.
Ability to troubleshoot production issues, analyze system behavior, and drive resolution.
Business-level proficiency in Korean and English is required.
Nice to Have
Background in gaming, payments, or commerce systems.
Experience in adtech or offer monetization platforms.
Hands-on experience with Kafka or equivalent streaming platforms.
Experience with Redis or other in-memory data stores.
Experience with cloud platforms (e.g., AWS, GCP, or Azure).
Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases.
Prior experience working on internal platforms or developer-facing tools.
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for a Senior Full-Stack Engineer who is innovative, detail-oriented, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to build end-to-end solutions, design scalable architectures, and drive performance and reliability across both frontend and backend systems.
Strong proficiency in React and modern frontend development practices, along with solid backend expertise in Go (or a similar language) is essential, along with experience in microservices architecture, distributed systems, and cloud-native environments using Docker and Kubernetes. The ability to own features from concept to production, troubleshoot complex system behaviors, and continuously optimize performance and resiliency will be key to your success in this role.
If you're passionate about building seamless full-stack experiences that power impactful products and love creating scalable solutions that support gaming, payment, and digital commerce ecosystems, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Design, build, and maintain full-stack applications that power core products and platforms.
Develop responsive, high-performance user interfaces using React.
Build and maintain backend services using Go and event-driven architectures.
Build scalable microservices in containerized environments using Docker and Kubernetes.
Drive architecture decisions that improve performance, resiliency, and maintainability.
Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions.
Own your code in production, monitor, debug, and continuously improve application performance and reliability.
Write automated tests and follow CI/CD best practices to ensure high-quality deployments.
Participate in code reviews, technical discussions, and knowledge sharing across teams.
Participate in on-call rotation to support production systems and respond to incidents.
Qualifications & Skills
5+ years of full-stack development experience.
Strong proficiency in React and modern frontend development practices.
Solid backend experience in Go or a similar language.
Strong understanding of microservices architecture, distributed systems, and event-based communication.
Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker).
Solid understanding of observability, monitoring, and performance optimization.
Ability to troubleshoot production issues, analyze system behavior, and drive resolution.
Business-level proficiency in Japanese and English is required.
Nice to Have
Experience with React Native for mobile development.
Background in gaming, payments, or commerce systems.
Experience in adtech or offer monetization platforms.
Hands-on experience with Kafka or equivalent streaming platforms.
Experience with Redis or other in-memory data stores.
Experience with cloud platforms (e.g., AWS, GCP, or Azure).
Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases.
Prior experience working on internal platforms or developer-facing tools.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for a Senior Backend Engineer who is detail-oriented, proactive, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to design and build scalable backend systems, drive architectural improvements, and deliver resilient, high-performance services in production environments.
Strong technical expertise in Go, distributed systems, and microservices architecture is essential, along with experience in building and operating cloud-native applications in containerized environments using Docker and Kubernetes. The ability to troubleshoot complex production issues, optimize system performance, and manage event-driven architectures using Kafka or similar streaming platforms will be key to your success in this role.
If you're passionate about building reliable, scalable systems that power high-impact products and love creating seamless infrastructure that enables innovative payment, gaming, or commerce experiences, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Design, build, and maintain backend services that power core products and platforms.
Develop event-driven systems using Go and Kafka.
Build scalable microservices in containerized environments using Docker and Kubernetes.
Drive architecture decisions that improve performance, resiliency, and maintainability.
Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions.
Own your code in production, monitor, debug, and continuously improve service performance and reliability.
Write automated tests and follow CI/CD best practices to ensure high-quality deployments.
Participate in code reviews, technical discussions, and knowledge sharing across teams.
Participate in on-call rotation to support production systems and respond to incidents.
Qualifications & Skills
5+ years of backend development experience in Go or a similar language.
Strong understanding of microservices architecture, distributed systems, and event-based communication.
Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker).
Solid understanding of observability, monitoring, and performance optimization.
Ability to troubleshoot production issues, analyze system behavior, and drive resolution.
Business-level proficiency in Japanese and English is required.
Nice to Have
Background in gaming, payments, or commerce systems.
Experience in adtech or offer monetization platforms.
Hands-on experience with Kafka or equivalent streaming platforms.
Experience with Redis or other in-memory data stores.
Experience with cloud platforms (e.g., AWS, GCP, or Azure).
Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases.
Prior experience working on internal platforms or developer-facing tools.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Задачи:
— Управлять командой разработки: декомпозировать и распределять задачи, проводить code review, отвечать за финальный результат.
— Развивать команду: техническая экспертиза, отбор разработчиков.
— Участвовать в разработке наиболее сложных низкоуровневых компонентов.
— Проектировать сложную архитектуру.
— Принимать ключевые технические решения.
— Отвечать за производительность, отказоустойчивость и качество работы системы.
Требования:
— Опыт коммерческой разработки от 6 лет на C++ и Java.
— Акцент на экспертное владение C++ (17/20).
— Java 17.
— Опыт создания или глубокой оптимизации движков, планировщиков запросов.
— Понимание колоночного хранения, принципов индексации и алгоритмов сжатия/компакции данных.
— Понимание принципов многопоточности и управления памятью на низком уровне.
— Linux: оперирование командной строкой, знание основных команд.
— Хорошее знание SQL: написание запросов.
— Понимание сетевого взаимодействия и RPC-фреймворков.
— Будет плюсом опыт работы с bRPC, BDB JE, S3/HDFS, Iceberg.
— Опыт участия в разработке продуктов "с нуля".
Условия:
— Работа в компании, аккредитованной в российском реестре ИТ-компаний.
— Работа в команде с международным опытом и высоким уровнем экспертизы.
— Участие в разработке и развитии мощного продукта в области управления данными.
— Оформление в соответствии с ТК РФ.
— Локация: можно работать из любого города РФ.
— Формат работы: удаленный.
Этапы отбора в команду: краткое собеседование с IT-рекрутером и техническое собеседование с экспертом и CTO.
Задачи:
— разрабатывать и поддерживать backend-сервисы на Node.js / TypeScript;
— участвовать в развитии собственной игровой платформы;
— работать с транзакционной логикой, игровыми сценариями и высоконагруженными частями системы;
— обеспечивать стабильность и производительность backend-сервисов;
— работать с SQL-базами данных, Kafka и Redis;
— писать и поддерживать unit- и e2e-тесты на Jest;
— участвовать в code review и улучшении качества кода;
— участвовать в улучшении процессов разработки и CI/CD.
Требования:
— опыт backend-разработки от 5 лет;
— уверенный опыт с Node.js;
— опыт работы с TypeScript;
— опыт работы с SQL-базами данных;
— опыт работы с Kafka и Redis;
— опыт написания unit- и e2e-тестов;
— понимание принципов работы высоконагруженных систем;
— опыт оптимизации производительности backend-сервисов;
— русский язык для коммуникации с командой.
Будет плюсом:
— опыт в iGaming / FinTech / high-load продуктах;
— опыт работы с финансовыми транзакциями;
— опыт работы с платёжной логикой или критичными backend-сервисами;
— опыт улучшения CI/CD-процессов.
Условия:
— релокация на Кипр после испытательного срока;
— удалённая работа на период испытательного срока, далее офис в Лимассоле;
— прямой найм в продуктовую компанию, не аутстафф / не субподряд;
— занятость full-time.
About PFM
Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact.
About the department
Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses.
About the role
Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms.
Performance objectives
Objective 1 - Deliver exceptional customer experience:
— Respond to customer inquiries across Intercom tickets, Discord, and email.
— Review and resolve customer issues end to end.
— Tailor tone and approach to each customer's situation without sacrificing accuracy.
Objective 2 - Maintain operational excellence:
— Prioritize incoming tickets and follow established workflows.
— Document cases and keep customer records up to date.
— Escalate issues to the right team when outside scope.
Objective 3 - Ensure information accuracy:
— Verify offers, promo codes, and loyalty program submissions before responding.
— Stay current on firm rules, payout information, and policies.
— Keep FAQs and internal documentation accurate and current.
Objective 4 - Support continuous improvement:
— Report bugs and flag recurring issues to Product and Development.
— Suggest workflow improvements.
— Contribute to knowledge base updates and AI training data.
What we look for
Must have:
— Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume.
— Strong written communication, clear and empathetic to non-technical customers.
— Hands-on experience with Intercom or similar helpdesk/ticketing platform.
— High attention to detail verifying specifics before responding.
— Strong time management to meet response and handling time targets without sacrificing quality.
— Comfortable investigating and troubleshooting independently before escalating.
— Professional, accountable, collaborative, works well across teams without heavy oversight.
— Available to work CET-aligned hours in a fully remote, async-first environment.
Nice to have:
— Familiarity with proprietary trading firms or prop trading industry.
— Experience using AI-assisted support tools (e.g., Intercom Fin AI).
— Experience managing or responding to public reviews (e.g., Trustpilot).
— Background in fintech, SaaS, or fast-paced digital consumer platforms.
Compensation
Up to $800 - $1,300 USD per month gross.
Location & work setup
Remote worldwide with strong overlap with CET hours.
Full-time employment.
Hiring stages
— Application screening
— Video intro + role fit questionnaire (async)
— Discovery HR interview
— Real-world task based on PFM support scenarios
— Professional interview with Head of Customer Experience
— Peer & values conversation
— Informal conversation to align expectations
— Formal written offer
— Reference check before formal offer
Additional notes
Candidates not meeting every qualification but confident in excelling are encouraged to apply.
Equal opportunity employer welcoming diverse backgrounds.
Familiarity with prop trading industry and PFM mission is valued.
Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.
Location: Bangkok, Thailand
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the insurance industry is required
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills are a plus
Must be based in Thailand
Must be fluent in Thai
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
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Location: Jeddah, Saudi Arabia
Eram Talent, a leading global talent acquisition solutions provider specializing in multi-industry recruitment, is hiring for its prestigious client.
The Financial Operations Analyst is responsible for the invoice verification and accounting operation of C&C active contracts and projects. The Financial Operations Analyst role’s main responsibilities are: invoice verification, tracking, reporting, analysing, and recording all contractual and associated financial expenditure.
The work location for this role would be onsite at
Thuwwal, Saudi Arabia.
Key Responsibilities
Invoice Verification:
Verify invoices for accuracy of C&C active contracts and projects in accordance with Purchase Orders and contract terms and conditions, ensuring full compliance with published organizational policies, procedures, accounting principles, and financial regulations.
Financial Processing & SAP Management:
Ensure completeness of documentation for all invoices and financial actions across all projects and contracts; obtain appropriate approvals, create SAP entries, ensure all costs are correctly charged to assigned WBS/Cost Center and GL codes, and support the Finance department for payment finalization.
Stakeholder & Vendor Management:
Develop strong relationships with proponents, vendors, and internal departments. Handle customer requests and queries, resolve discrepancies or operational issues (such as PO extensions or invalid charging codes), investigate slow approvals, and assist with past due or denied invoices.
Reporting & Financial Analysis:
Provide accurate reports and detailed analysis on invoices, vendor financial data, trends, and performance across contracts and projects using modern business tools and analytical techniques.
Process Improvement:
Continuously review business processes and systems to recommend effective, practical improvements in line with industry best practices.
General Support:
Perform other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills, and abilities in the field of the position.
Requirements
Qualifications & Experience
Education:
Bachelor's Degree in Business Administration, Accounting, Finance, or a closely related field.
Experience:
Minimum of four (4) years of relevant professional experience in a similar financial operations, accounting, or project finance role.
Technical & Core Competencies
Software Proficiency:
Strong working knowledge of MS Office Suite and the SAP Finance Module.
Accounting Expertise:
Comprehensive understanding of best practices in accounting, financial management, and business processes in compliance with relevant legislation and accounting standards.
Communication:
Excellent command of both oral and written English.
Professional Conduct:
Demonstrated ability to handle confidential information with discretion and work professionally with individuals across all organizational levels.
Performance Under Pressure:
Proven ability to manage competing priorities, work under pressure, and deliver high-quality results within tight deadlines.
Location: Romania
The Opportunity
Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
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