Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Director, Support Engineering for our Bengaluru Center of Support, you'll build and manage GitLab's India-based regional support hub as a strategic peer to our Americas and Europe, Middle East, and Africa hubs. Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones. This remote-friendly role is based in Bengaluru, India.
What you’ll do
Design and build the Bengaluru hub's organizational structure, including specialist and management roles, customer and product segmentation, and shift coverage models.
Establish the management infrastructure, operating rhythms, escalation frameworks, and quality standards needed to support sustainable headcount growth.
Manage hiring and retention in partnership with Talent Acquisition, including role profiles, interview panels, offer selections, career paths, internal mobility, recognition, and team culture.
Develop managers and support engineers, set clear performance expectations, provide transparent feedback, and create pathways into global Support Engineering management roles.
Own performance against service-level targets, customer satisfaction, ticket quality, resolution metrics, and transparent reporting against global key performance indicators.
Implement local escalation workflows, Request for Help integration, and shift handoff protocols across the Asia-Pacific, Europe, Middle East, and Africa, and Americas support hubs.
Guide
the hub's use of GitLab's artificial intelligence toolchain and partner with Support Operations and Strategy on tooling, analytics, and process automation.
Work with regional Support Engineering managers, Product, Engineering, and the Vice President of Support Engineering on global strategy, customer insights, operating plans, headcount models, and the Support Engineering roadmap.
What you’ll bring
Experience managing technical support engineering or a closely related customer-facing technical function, including through a manager-of-managers structure.
A record of building or significantly scaling a support organization, including organizational design, hiring infrastructure, onboarding, and team culture.
Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones.
Deep knowledge of supporting enterprise software as a service, including managing service-level obligations, tiered support models, escalation frameworks, and operational metrics.
Experience working in a distributed environment that combines asynchronous and synchronous collaboration, with clear written and verbal communication.
Familiarity with AI-assisted support tooling and experience introducing new tools or automation at scale.
Demonstrated ability to retain and develop technical team members in a dynamic hiring market.
Knowledge of DevSecOps platforms, continuous integration and continuous delivery tooling, Kubernetes, or cloud-native infrastructure, along with experience using support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools. Experience with GitLab as a user, administrator, or customer is helpful.
About the team
The GitLab Support Engineering team is distributed across the Americas, Europe, Middle East, and Africa, and Asia-Pacific. Support engineers and managers work on tickets and help GitLab's customers. We also examine code and logs to find root causes. We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits. Support is where customers meet GitLab, and we take that seriously.
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. The Fortune 100 claim is based on GitLab data and refers to the top 20% of companies ranked in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited aren't affiliated with and don't endorse GitLab products or services.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Bangalore, India; Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones; Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones; We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits
Location: Almaty, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest-growing companies interest you? If so, then we'd love to chat!
As Merchant Onboarding Associate, you’ll be tasked with providing exceptional partner experience and outstanding service during the onboarding of our restaurant partners, which strongly contributes to long-term operational success. Your tasks will include managing the partnership during the onboarding process, and ensuring that all necessary data inputs are available in a timely manner. You will also act as a key communicator between our operations team and restaurant partners in order to ensure a seamless onboarding process by driving the resolution of any obstacles encountered.
What you’ll be doing
Day-to-day in this role you’ll:
Oversee the end-to-end onboarding process for new venues, ensuring timely and accurate platform setup
Review and validate partner information, cross-checking with signed contracts
Create and review partner menus for accuracy and proper structure; coordinate translations if needed
Coordinate photography and ensure 100% image coverage for each partner during onboarding
Set up and distribute Wolt gear, ensuring partners are trained on proper usage
Conduct online and offline training sessions on the Wolt Merchant app and gear
Build strong relationships with partners during their first 30 days post-launch, ensuring engagement and activity
Support technical integrations (API or SFTP) where required
Our humble expectations
1–2 years of experience in a similar role
Strong communication and interpersonal skills, with the ability to adapt
Logical problem-solving skills, with a proactive and solution-oriented approach
Strong multitasking, time management, and task prioritization skills
Detail-oriented, structured, and able to manage multiple responsibilities effectively
Stress-resilient and able to remain calm and effective under pressure
Quick learner and tech-savvy
Highly adaptable and comfortable working in a fast-paced environment
Fluent in Russian, with good Kazakh and intermediate English
Based in Almaty
Why you’ll love it
🚀Global and growing fast: Be part of a fast-moving scaleup
🤩Ride of a lifetime: Accelerate your career and build your sales skills
💪Instant impact: Take ownership and make a difference
💙Big hearts and small egos: Surround yourself with smart, friendly people
What we offer
Independent work in a dynamic, international team
Hybrid work mode: four days in the office, one day remote.
Career growth opportunities both vertically & horizontally
Medical Insurance and strengthened sick leave
Employee Assistance Program - therapy and wellbeing
% Discount on your Wolt orders
Wolt-wide training programs
Team budgets
Fruits and drinks at the office
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an ambitious team redefining grocery shopping, then we’d love to hear from you.
We will be accepting applications until August 1st. Don’t miss the chance to apply by the deadline!
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Budapest, Hungary
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing:
You’ll lead and grow our high-performing Support team by hiring top talent, mentoring team members, and ensuring we exceed performance targets. By setting a high bar for service and leading through example, you’ll foster a team culture of excellence, engagement, and accountability.
Day-to-day in this role you’ll:
Recruit, mentor, and manage a customer-facing support team.
Provide regular feedback and hold performance reviews to ensure KPI achievement.
Lead by example in customer interactions and set ambitious service targets.
Run team engagement initiatives such as feedback sessions and workshops.
Analyze data and translate insights into clear actions for improvement.
Collaborate cross-functionally to ensure consistent tone and service across stakeholders.
Our humble expectations:
Previous experience leading a customer-facing team.
Strong communication skills in both
Hungarian and English.
Analytical mindset with the ability to turn data into actionable steps.
A passion for mentoring and helping others grow.
Ability to multitask and thrive in a fast-paced environment.
Hands-on, proactive, and solutions-oriented attitude.
What we offer:
Wolt Credits
Employee Assistance Programme (EAP)
Cafeteria - SZÉP card - Wolt Magyarország Kft
Breakfast, fruits, and snacks in the office
Next steps:
If this sounds like the right opportunity for you, we can’t wait to get to know you. Apply now and join our journey!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Software Engineer.
About the job
This position will be part of a team of talented engineers within our Commerce Platform Team, who build services and products that operate at a massive scale. This platform is central to Twilio's core business as it is responsible for managing the billing lifecycle and payment experience for our customers, while also acting as a gateway for discovering and selling our products. Billing is going through a transformational journey, and we are introducing new and exciting capabilities. The engineer in this role will be part of a team that focuses on the control plane, billing experience and account lifecycle management.
The successful candidate will design, build, and operate core billing platform services that help transition our platform and our customers to the next generation architecture. These services work for all Twilio customers, regardless of their scale and billing complexity.
The ideal candidate will build high-quality, innovative and fully performing software that complies with high levels of coding standards and technical design. This is to build and integrate services that continuously improve our ability to provide products to customers while simultaneously delivering industry leading availability. We do this by leveraging technologies that include AWS cloud infrastructure and APIs, Apache Kafka, Rest APIs (OpenAPI compliance), while also building our own services.
Responsibilities
In this role, you’ll:
Improve your knowledge of highly available and scalable distributed systems and use this knowledge to build new features into our platform.
Design, implement, and operate both new features on our current services as well as new services that will be built from scratch.
Leverage your excellent communication and written skills to articulate the "why" of the solution you are proposing, and have a good understanding of your team’s priorities and the customer impact.
Troubleshoot and fix operational issues and have the opportunity to improve the troubleshooting procedures and tools.
Execute full software development life cycle (SDLC).
Develop flowcharts and documentation to identify solutions.
Write well-designed, testable code.
Document and maintain software functionality.
Troubleshoot, debug and upgrade existing systems.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
As a Commerce Platform engineer, you will design and build core platform services, REST APIs and take part in transitioning our platform to next generation architecture. We run on AWS cloud infrastructure and use AWS cloud data store, EKS, Glue, Kafka, Aurora RDS etc.
*Required:
5+ years of work experience building highly scalable products.
5+ years of programming experience in object-oriented language (Java or similar) with clean code practices.
Expert knowledge in Object-Oriented Programming with a successful track record.
Experience contributing to architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
Experience working closely with our Product team to understand requirements and help to define technical work for the team.
Experience working with stakeholders at all levels - be able to dive into the nuts-and-bolts of how things work as needed.
Experience with relational and non-relational databases.
Experience delivering high levels of observability and proficiency in improving early warning systems, for example: has worked with Grafana/DataDog/Prometheus.
Collaborating with internal/external teams/engineers and fostering an inclusive environment, where all points of view are welcomed and encouraged.
Own and lead multiple domains of the platform (microservices, REST APIs, infrastructure) from inception to deployment and maintenance, while making best in class technical decisions that impact the success of the company.
Familiarity in Cloud Solutions, AWS, Kubernetes/EKS, CI/CD pipelines, Testing & Automation.
Self driven - you take complete ownership of your tasks and champion efforts to get your tasks to completion.
Clear written and spoken communication skills.
Degree in Computer Science or a related field, or equivalent work experience.
Desired:
Experience with on-call support for mission-critical customer systems.
Experience optimizing and debugging complex SQL queries.
Experience working on customer-facing applications.
Good debugging skills on production systems.
Proficient in Linux and containerization with Kubernetes.
Nice to have skills: gRPC, Python, Typescript, React, Apache Kafka.
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Prospecting and Lead Generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our Commercial customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage Relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our customers. Serve as the primary point of contact for commercial clients, ensuring high levels of customer satisfaction.
- Negotiating and Closing Complex Deal Cycles: Lead negotiations with existing customers and prospective clients, addressing objections and closing deals. Ensure all contracts and agreements are completed accurately and in a timely manner. Work closely with legal and finance teams to finalize terms and conditions.
- Sales Strategy and Planning: Develop and execute sales strategies to meet or exceed sales targets. Create tailored sales presentations and proposals to address the specific needs of enterprise clients. Collaborate with the marketing team to develop and implement effective sales campaigns and presentations.
- Help Define our Sales Motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds!
- Collaborate Cross-Functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
- Market Analysis: Conduct market research to identify new business opportunities.
WHAT YOU'LL BRING
- 5-7+ years of experience in a customer-facing sales role, either with Mid-market or SMB accounts.
- Strong Communication Skills: Exceptional verbal and written communication abilities.
- Analytical Mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Canada - Remote
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Canada - Remote
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 YEARS OF ENTERPRISE CUSTOMER-FACING SALES EXPERIENCE, IDENTIFYING AND CLOSING LARGE ACCOUNTS.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana's Demand Generation team creates and accelerates pipeline across the full customer journey. We run a modern, AI-forward operation: lifecycle email programs driven by an AI engine, territory-level buying signals surfaced directly to sales leaders, and agentic workflows that handle work that used to take teams of specialists.
Our webinar program is one of the highest-leverage things we run: technical, practitioner-first sessions on a weekly cadence across AMER, EMEA, APAC and LATAM, putting the product in front of the people who would actually use it. Hands-on sessions, not sales pitches.
We're hiring a Webinar Program Manager to own it. This is a specialist seat, not a generalist one. You'll inherit an established program with a documented process and a full handover from the person who built it, and you'll own the operating rhythm from there: the calendar, the presenters, the build and promotion of every session, the follow-up, and the reporting.
This is not a "run the playbook" role. Sessions run in parallel at a pace no one could manage by hand, so the way to raise quality is to keep automating the mechanics. We expect this person to build with AI as a default and treat automation as a first-class deliverable, not a side project.
You'd be joining a demand gen team that is genuinely rebuilding how the function works, where AI agents run real production programs and the people on the team design the machine rather than turn the crank. The webinar program already produces, and much of the pipeline it touches starts with a session rather than a seller. You're not here to prove webinars matter. You're here to make each one produce more with less manual work behind it.
What You'll Be Doing
Own the webinar calendar end to end.
Presenter booking, registration pages, campaign setup, promotion, live delivery, follow-up, and the flip to on-demand, across multiple regions and time zones.
Keep sessions practitioner-first.
Brief technical presenters, shape the outline, and keep a session useful to the audience that registered for it.
Bring data to topic planning.
Use past performance and downstream pipeline quality to recommend what we run and what we retire, and lock the plan with demand gen and product marketing each quarter.
Automate the production line.
Extend the automation behind session setup and promotion, and keep pushing into the parts of the process a person shouldn't be doing by hand, including repurposing recordings into other content.
Report
on what happens after the session. Registrations are the input. Connect sessions to product adoption and pipeline, report it honestly, and flag what isn't producing.
Grow the program's reach.
Expand into additional languages and formats where the numbers justify it.
What Makes You a Great Fit
4+ years in demand generation, event marketing, or lifecycle marketing at a B2B software company (open source or developer-focused a plus).
Hands-on ownership of a recurring webinar or virtual event calendar across multiple regions. A cadence you were accountable for hitting, not a handful of one-off sessions.
Hands-on with a webinar platform (ON24, Zoom Webinars, Contrast, Goldcast or similar) and the plumbing behind it: CRM campaigns, registration sync, attendance data, follow-up triggers.
Comfortable working with technical presenters. You can brief an engineer or solutions architect and hold the line on what the audience came for.
Hands-on with AI in your actual work: you've built automations or agentic workflows (or are visibly on that path), and you think about AI as leverage, not a threat or a buzzword.
Comfortable with data: you can pull your own numbers, sanity-check them, and build a program readout a VP would trust.
Strong program management fundamentals. Twenty-plus moving pieces at once is a logistics job before it's a marketing job, and you ship on time without needing a coordinator.
Bonus Points For
Content repurposing at scale: clips, blog, social, on-demand libraries.
Localized program experience, and a view on when translation earns its cost.
Familiarity with the observability, monitoring or open source ecosystem.
Customer.io, Salesforce and a modern data stack (BigQuery or similar).
Experience with product-led motions alongside sales-led ones.
In Canada, the base compensation range for this role is CAD 101,000
- CAD
122,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Senior Technical Program Manager (NPI) to lead manufacturing development and launch execution for new hardware programs. This role owns the manufacturing and operations NPI workstream from early concept through production ramp, working closely with Engineering, Operations, and manufacturing partners to ensure build readiness, factory readiness, issue resolution, and high-quality program delivery.
You’ll work closely with Hardware Engineering, Manufacturing Engineering, Test Engineering, Quality, CapEx, Supply Chain, and Operations teams, both at WHOOP HQ and at production sites, to ensure our products are developed, validated, and launched on time, at scale, and at the right quality. The ideal candidate has hands-on experience supporting complex consumer electronics or high-volume hardware programs through EVT, DVT, PVT, and ramp, and is comfortable driving decisions in ambiguous, fast-moving launch environments.
RESPONSIBILITIES:
- Own end-to-end manufacturing program execution for a hardware product from early development through mass production launch, serving as the primary manufacturing program lead.
- Lead manufacturing readiness across EVT, DVT, PVT, pre-production, and production ramp, ensuring milestones are achieved on schedule and with high quality.
- Develop and maintain integrated program plans, build schedules, critical paths, risk registers, issue trackers, and validation milestones across internal teams and manufacturing partners.
- Drive manufacturing process development, documentation, optimization, and validation in partnership with Manufacturing Engineering, Test Engineering, Quality, and Operations.
- Coordinate build planning and execution, including build objectives, factory readiness, equipment deployment, process validation, test integration, issue resolution, post-build closure, and exit criteria for each build phase.
- Drive ramp readiness by ensuring yield, throughput, capacity, staffing, equipment, process documentation, and operational handoff criteria are understood, tracked, and achieved before mass production.
- Establish and drive the manufacturing NPI operating cadence during critical program phases, including build readiness reviews, cross-functional issue reviews, leadership updates, timely decisions, and accountability across a focused cross-functional team.
- Identify program risks early and drive cross-functional issue resolution with clear ownership, root cause analysis, corrective actions, escalation paths, and recovery plans while balancing schedule, quality, cost, and manufacturing readiness.
- Communicate clear program status, key decisions, risks, and recovery plans to engineering, operations, and leadership stakeholders.
- Build strong working relationships with contract manufacturers and suppliers to ensure successful execution of manufacturing activities and production readiness.
- Contribute to improving manufacturing program management processes, documentation, and tools to enable more scalable and predictable NPI execution.
QUALIFICATIONS:
- Bachelor's degree in Engineering, Supply Chain, Manufacturing, or a related technical field.
- 5+ years of experience in technical program management, manufacturing development, hardware engineering, or a related field.
- Experience owning at least one complete hardware product development cycle from prototype through mass production launch, including EVT, DVT, PVT, and production ramp.
- Proven ability to independently lead manufacturing programs with cross-functional engineering teams and external manufacturing partners.
- Experience working directly with overseas manufacturing partners, particularly in Asia, within consumer electronics or other high-volume hardware industries.
- Strong understanding of manufacturing processes including SMT, mechanical assembly, test, validation, and pack-out.
- Demonstrated ability to navigate ambiguity, prioritize effectively, and drive decisions across engineering and operations teams.
- Excellent communication and organizational skills, with the ability to tailor messaging for technical teams and leadership audiences.
- Proficiency with Excel, Jira, Confluence, Gantt/scheduling tools, Google Workspace, and PLM systems (Arena preferred).
- Willingness to travel internationally up to 25% to support supplier builds, validation activities, and production launches.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package..
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana's Demand Generation team creates and accelerates pipeline across the full customer journey. We run a modern, AI-forward operation: lifecycle email programs driven by an AI engine, territory-level buying signals surfaced directly to sales leaders, and agentic workflows that handle work that used to take teams of specialists.
Our webinar program is one of the highest-leverage things we run: technical, practitioner-first sessions on a weekly cadence across AMER, EMEA, APAC and LATAM, putting the product in front of the people who would actually use it. Hands-on sessions, not sales pitches.
We're hiring a Webinar Program Manager to own it. This is a specialist seat, not a generalist one. You'll inherit an established program with a documented process and a full handover from the person who built it, and you'll own the operating rhythm from there: the calendar, the presenters, the build and promotion of every session, the follow-up, and the reporting.
This is not a "run the playbook" role. Sessions run in parallel at a pace no one could manage by hand, so the way to raise quality is to keep automating the mechanics. We expect this person to build with AI as a default and treat automation as a first-class deliverable, not a side project.
You'd be joining a demand gen team that is genuinely rebuilding how the function works, where AI agents run real production programs and the people on the team design the machine rather than turn the crank. The webinar program already produces, and much of the pipeline it touches starts with a session rather than a seller. You're not here to prove webinars matter. You're here to make each one produce more with less manual work behind it.
What You'll Be Doing
Own the webinar calendar end to end.
Presenter booking, registration pages, campaign setup, promotion, live delivery, follow-up, and the flip to on-demand, across multiple regions and time zones.
Keep sessions practitioner-first.
Brief technical presenters, shape the outline, and keep a session useful to the audience that registered for it.
Bring data to topic planning.
Use past performance and downstream pipeline quality to recommend what we run and what we retire, and lock the plan with demand gen and product marketing each quarter.
Automate the production line.
Extend the automation behind session setup and promotion, and keep pushing into the parts of the process a person shouldn't be doing by hand, including repurposing recordings into other content.
Report
on what happens after the session. Registrations are the input. Connect sessions to product adoption and pipeline, report it honestly, and flag what isn't producing.
Grow the program's reach.
Expand into additional languages and formats where the numbers justify it.
What Makes You a Great Fit
4+ years in demand generation, event marketing, or lifecycle marketing at a B2B software company (open source or developer-focused a plus).
Hands-on ownership of a recurring webinar or virtual event calendar across multiple regions. A cadence you were accountable for hitting, not a handful of one-off sessions.
Hands-on with a webinar platform (ON24, Zoom Webinars, Contrast, Goldcast or similar) and the plumbing behind it: CRM campaigns, registration sync, attendance data, follow-up triggers.
Comfortable working with technical presenters. You can brief an engineer or solutions architect and hold the line on what the audience came for.
Hands-on with AI in your actual work: you've built automations or agentic workflows (or are visibly on that path), and you think about AI as leverage, not a threat or a buzzword.
Comfortable with data: you can pull your own numbers, sanity-check them, and build a program readout a VP would trust.
Strong program management fundamentals. Twenty-plus moving pieces at once is a logistics job before it's a marketing job, and you ship on time without needing a coordinator.
Bonus Points For
Content repurposing at scale: clips, blog, social, on-demand libraries.
Localized program experience, and a view on when translation earns its cost.
Familiarity with the observability, monitoring or open source ecosystem.
Customer.io, Salesforce and a modern data stack (BigQuery or similar).
Experience with product-led motions alongside sales-led ones.
In the US, the base compensation range for this role is $
100,000
- $
120,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: London, United Kingdom
Workplace: hybrid
EveryMatrix
is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a dedicated Data Analyst to join our team in London!
About the job:
This is a rare opportunity to shape how data-driven decision-making works at scale across an iGaming CRM platform — both from the inside and for the operators who rely on it. As Data Analyst, you will sit at the intersection of product and commercial impact. You will define what “good” looks like for player engagement, build the analytical foundations that power our CRM platform’s insight layer, and work directly with operators to translate raw data into strategies that grow retention, lifetime value, and campaign performance. You will not just report on what happened - you will define what should be measured, why it matters, and how to act on it. This role is as much about influence and expertise as it is about analysis.
What You'll get to do:
Define the KPIs, metrics, and analytical frameworks that underpin our CRM platform’s reporting and intelligence capabilities.
Work closely with Product and Engineering to shape what data gets captured, how it is structured, and how it surfaces to end users.
Build and maintain dashboards, reports, and self-serve analytical tools that operators can act on directly.
Identify gaps in current data coverage and lead initiatives to close them.
Partner with operators to understand their retention and engagement challenges, and translate those into data-driven recommendations.
Develop scalable insight frameworks - benchmarks, cohort analyses, segment performance models - that can be applied across multiple operators simultaneously.
Produce regular insight packages that help operators understand player behaviour, campaign effectiveness, and growth opportunities.
Identify cross-operator patterns and trends that can inform product development and best practice guides.
Analyse campaign performance across the full lifecycle: targeting, delivery, engagement, conversion, and retention impact.
Define and evolve segmentation logic, player scoring models, and lifecycle stage definitions.
Establish A/B testing standards and support teams in designing, running, and interpreting experiments.
Build predictive indicators for churn, reactivation potential, and player value to support proactive campaign strategies.
Act as the analytical authority in cross-functional discussions with Product, Commercial, and Customer Success teams.
Present findings and recommendations clearly to both technical and non-technical audiences, including operator-side stakeholders.
Contribute to roadmap planning by surfacing data-backed opportunities and gaps.
What we’re looking for:
5+ years of experience in a Data Analyst or similar role.
Hands-on iGaming CRM experience is essential - you must have worked within an iGaming operator or platform environment, with a strong understanding of player behaviour, bonus mechanics, and retention marketing.
Deep understanding of CRM operations: campaign logic, segmentation, lifecycle marketing, and retention mechanics.
Strong SQL proficiency - you are comfortable building complex queries, data models, and analytical datasets from scratch.
Experience working with large-scale behavioural or transactional datasets.
Proven ability to define metrics and measurement frameworks, not just report against existing ones.
Experience building dashboards and self-serve reporting tools (e.g. Looker, Tableau, Metabase, or similar).
Comfortable working directly with external clients or operators, translating their business questions into analytical answers.
Strong written and verbal communication skills - you can tell a clear story with data.
Desirable:
Familiarity with A/B testing methodologies and experiment design.
Exposure to predictive modelling or working alongside data scientists on applied ML use cases (churn, LTV, propensity).
Experience with event-driven or streaming data environments.
Python or R for analytical scripting and automation.
Here's what we offer:
Start with 25 days of annual leave, with 2 additional days added each year, up to 35 days by your fifth year with us.
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
Private medical insurance with the option to add dependants.
Monthly meal allowance.
Gym allowance.
Access to online learning platforms like Udemy for Business and a budget for external training.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Support for New Parents:
- 52 weeks of paid maternity leave, with 21 weeks being fully paid
- 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: United States (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
The Role
GiveWell is hiring a Senior Philanthropy Advisor to manage and advise a portfolio of our largest donors. This role will help shape our relationship strategy with donors giving seven- to ten-figure gifts and will have significant influence over how GiveWell’s philanthropy function grows and evolves. You will manage and advise a portfolio of our largest donors, serve as a leader within our philanthropy team, and be a thought partner to our senior leadership team.
Why We’re Hiring Now
Many of our donors are analytical, quantitative thinkers, and their deep engagement with our research makes our work better. We've built a philanthropy team to match. We take the time to understand what our donors value, we treat their giving as a true partnership, and we invest in learning our own research deeply so we can help donors do the same. We measure our relationships in years, not quarters.
We face a historic opportunity to scale giving to high-impact causes and to save and improve lives around the world. To meet this moment, we are engaging a new generation of major philanthropists, while strengthening the partnerships model that has made our existing donor relationships so productive. We believe that deepening our philanthropic partnerships with our current and future major donors is one of the highest-leverage actions GiveWell can take to ensure significantly more funding for some of the world’s most cost-effective programs.
What You’ll Do
Build long-term, trust-based relationships with major donors that deepen donors’ understanding of GiveWell’s work.
Proactively identify the insights, data points, and narratives from GiveWell’s research that are most relevant to major donor decision-making.
Drive and lead team-wide initiatives and significant projects to make our work accessible, from learning journey design, playbooks, and systems to donor events and donor communications.
Translate GiveWell’s research into original donor-facing content that makes our work accessible to analytically sophisticated, time-poor major donors.
Serve as a strategic advisor to GiveWell’s leadership.
Drive improvements to our philanthropy culture, systems, and processes to improve how our philanthropy function operates and scales.
About You
You understand how people translate their values into action. You're comfortable connecting with a wide range of people, from the donor who wants to deeply understand every assumption in our model to the donor who wants a high-trust, low-friction recommendation they can act on quickly, and everyone in between.
Your background includes significant experience earning trust with discerning, analytic people, where you are a partner in somebody else's high-stakes decisions. You've experienced navigating this, not by telling them what to do, but by helping them think clearly and get the right information to support what they're trying to accomplish. You know how to help people navigate doubt and complexity. You are comfortable both bringing a clear point of view (for example, by saying, "Here's what I would do") and helping people strengthen their own judgment over time.
You are excited by intellectually demanding work. You are ready to engage with complex global health topics, including our cost-effectiveness models, program evaluation, and evidence quality. You are driven to get up to speed and be ready to explain them clearly to audiences who will push back on our thinking. You are excited to engage with hard follow-up questions and people who will expect rigorous answers. While you don't need prior global health experience, you will need to demonstrate you can get up to speed quickly on complex quantitative subject matter and translate it rigorously and credibly.
You bring high emotional intelligence, curiosity, and a clear sense of mission to your day-to-day work. You’re a collaborator who connects dots and builds relationships across teams.
You bring depth of leadership experience, and you are comfortable supporting strategic decisions and rolling up your sleeves to build and shape our work. You are ready to bring adaptive energy to this work while being comfortable deeply explaining your reasoning and taking time to reach high-quality decisions where it matters.
Strong candidates will have:
A track record of managing sophisticated, high-stakes relationships—whether with major donors, ultra-high-net-worth clients, foundation officers, board members, or similarly discerning stakeholders in another field entirely.
Exceptional relationship management skills, with high emotional intelligence, an advisory mindset, and the ability to hold a large amount of context about a person and synthesize it in real time.
Interest in global health and development, and the ability to engage in complex research and ideas even without prior experience in the sector.
Excellent communication skills, written and verbal—clear, tailored, and credible messaging for discerning stakeholders, including comfort producing original written content.
Leadership skills to partner with senior staff and influence across teams collaboratively.
Strong operational expertise: leading cross-team projects, building scalable processes, and translating strategy into action.
Strong alignment with GiveWell’s mission and values, including truth-seeking, transparency, humility, and long-term trust-building.
Who Tends to do well:
People who enjoy building relationships and understanding what motivates the people they work with
People who can engage thoughtful, analytical audiences and handle nuanced conversations
Fast learners who can pick up complex, unfamiliar subject matter and enjoy translating it verbally and into written content
Self-starters who take ownership and work well in a collaborative, evolving team
People who are proactive and anticipatory—who reach out before the other person knows they need something
People who are comfortable sitting with complexity and helping others navigate uncertainty
People who are enthusiastic about GiveWell's mission and values
Key Questions
What are some of the reasons I might not like this role?
You prefer research or analysis over building relationships with people
You struggle with initiating challenging or direct conversations
You prefer highly structured environments with clear answers at all times
You prefer to share information and let others draw conclusions, rather than offering their own synthesis and point of view
What does this interview process entail?
We'll use a combination of interviews, written exercises, and work trials to assess the qualities described above. We'll share more specific details if we invite you to move forward to any of the following stages, but our current plan is:
Screen with our Manager, Talent Acquisition
Compensated 4-hour work trial (written)
Interviews with our VP, Philanthropy and Senior Manager, Philanthropy
Additional work trial (live interview) with our VP, Philanthropy and a Senior Philanthropy Advisor
Final Onsite in our Oakland, California headquarters, where you’ll interview with members of our executive leadership team in person (we will cover your travel expenses).
References
Note that you don't need to submit a cover letter. We rely heavily on your resume and answers to the application questions below when we're making early decisions. We encourage you to spend time responding to the application questions thoroughly and carefully.
Details
Team:
You'll report to our VP of Philanthropy.
Compensation
:
NYC or the San Francisco Bay Area: $247,500
All other U.S. locations: $225,000
Location:
This position is eligible to work fully remotely within the US.
Offices: You are welcome but not required to work from our offices in Oakland, California; Brooklyn, NYC;. We'll cover relocation expenses for candidates who wish to move to one of these physical office locations.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Benefits
: Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year
One week all-office closure
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
Location: Boston, MA
Workplace: OnSite
WHOOP is an advanced health and fitness wearable, on a mission to unlock human performance. WHOOP empowers its members to improve their health and perform at a higher level by providing a deep understanding of their bodies and daily lives.
Our Machine Learning Core Algorithms team is responsible for developing novel algorithms and features that expand our health and fitness capabilities with wearable sensor data. We combine continuous physiological data with clinical research and expert knowledge to generate features that are both scientifically grounded and deeply impactful for members. This role is located on our Core Algorithms team: performance-related insights for sleep, recovery, and exercise.
As a Senior Machine Learning Engineer on our Core Algorithms team, you will design, build, and productionize ML systems that deliver meaningful, personalized metrics to millions of members. You will own the ML systems you build in collaboration with applied machine learning scientists. You will work at the intersection of data science, backend engineering, and cloud infrastructure – deploying robust, scalable, and reliable ML solutions built on physiological and behavioral data streams. This role emphasizes strong coding skills, system design, and the ability to deliver production-ready ML systems.
Responsibilities:
- Create, improve, and maintain production services that provide analysis for core features in collaboration with applied ML scientists and MLOps engineers.
- Improve ML data pipelines, tooling, and validation systems that support robust model performance.
- Work alongside applied ML scientists to translate research prototypes into production ML systems optimized for scale, latency and cost efficiency.
- Collaborate with researchers and Product teams to align model development with physiological insights and member impact.
- Build operational maturity within the Core Algorithms team as well as the broader Machine Learning team, developing processes for observability, alerting, and incident response (including on-call rotations).
- Develop applied ML operational infrastructure (frameworks, evaluation criteria, performance validation).
- Mentor other engineers and applied ML scientists on production practices, raising the bar through code and system design review.
Qualifications:
- Bachelor’s Degree in Computer Science, Data Science, Applied Mathematics, or a related field (Master’s preferred).
- 4+ years of professional experience as an ML engineer, applied researcher, or software engineer with a focus on ML systems.
- Experience working with time series data (wearable, physiological, or high-frequency sensor data).
- Strong coding skills in Python with a track record of writing clean, production-quality code.
- Experience designing, deploying and operating ML production systems at production scale (millions of users, real-time streaming and/or large-scale batch).
- Experience deploying and maintaining ML backend services (APIs, reliability, observability, monitoring; AWS or GCP).
- Preferred: 2+ years experience applying advanced mathematical and statistical techniques.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000-$210,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is hiring an NPI Hardware Quality Engineer, Accessories to help ensure that new accessory products meet WHOOP quality standards, regulatory requirements, and member expectations from concept through launch. In this role, you will partner closely with Accessories & Apparel, Mechanical Engineering, Supply Chain & Operations, Deployment, Global Support Services, and Quality teams to drive quality planning, risk management, validation readiness, root cause analysis, and continuous improvement across the accessory product lifecycle.
RESPONSIBILITIES:
- Own the end-to-end NPI quality operating model for accessory programs, ensuring consistent phase-based deliverables, gate criteria, and launch readiness standards
- Lead product and process risk management activities, including risk assessments, DFMEA, validation planning, and mitigation strategies to proactively identify and reduce quality risks
- Partner with cross-functional stakeholders across Accessories & Apparel, Hardware Engineering, Supply Chain, Deployment, Global Support Services, and Quality to define and deliver accessory quality requirements
- Drive root cause analysis and corrective and preventive actions for high-impact quality issues, using data-driven quality tools to prevent recurrence
- Review quality control plans and partner with Supplier Quality Engineering and manufacturing teams to support implementation for accessory products
- Develop data-driven insights, dashboards, and program reporting to guide quality decisions, track readiness, and support sustaining product quality activities
QUALIFICATIONS:
- Bachelor’s degree in Engineering, Mechanical Engineering, Materials Science, or a related technical field
- 3–5+ years of experience in product quality, NPI quality, supplier quality, or product development quality, preferably within consumer electronics, wearable technology, wellness/fitness, medical device, or high-tech industries
- Experience supporting quality activities across NPI or product development cycles, including validation planning, launch readiness, and sustaining quality support
- Technical knowledge of accessory materials, components, and manufacturing processes, such as soft goods, metals, plastics, or wearable electronics components
- Experience with DFMEA, risk assessment methodologies, validation planning, quality control plans, and root cause analysis tools
- Strong ability to communicate quality insights and recommendations using objective data to influence cross-functional stakeholders at multiple levels of the organization
- Familiarity with ISO 9001 Quality Management System standards, statistical data analysis, Six Sigma, or ASQ Certified Quality Engineer practices preferred
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $120,000 - $160,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
About us
At HelpBnk, we build infrastructure for a future where everyone has the agency to follow their dreams. Co-founded by Simon Squibb, we are a high-growth startup under the Dream Inc umbrella, creating a social platform and business-starting tools that empower people to take control of their lives.
Our Culture
Ownership: If you spot something broken, you're the one who gets to fix it.
Openness: Problems get named early, including our own.
AI as a tool: We build with agentic AI (Claude Code, Cursor, and others), looking for people who understand where AI helps and where it lies.
Interesting problems: The work is genuinely unsolved in places.
The Challenge
As a Senior Laravel Developer, you will be part of HelpBnk's core. You are responsible for the realization of all business logic and creating APIs that power our native apps.
What You’ll Do
— Architect scalable Laravel applications following Domain-Driven Design (DDD) principles.
— Refactor and rebuild features to ensure architecture supports international expansion.
— Implement event-driven architectures, handle OAuth2 flows, and optimize complex MySQL schemas.
— Use agentic AI to automate testing, document architecture, and accelerate feature development.
Before You Start
— 5+ years of heavy Laravel experience (PHP 8.4+, Laravel 11).
— Deep understanding of SQL, queue systems, caching, and security patterns.
— Extensive experience with testing (PHPUnit) and CI/CD pipelines.
— Understanding of REST and Webhooks.
Why You Should Apply
— Freedom: Work from where you want, when you want, focusing on output, not hours.
— Impact: Your work helps people discover their dreams and solve world-scale problems.
— Tools: We provide the software you need to perform optimally.
Location: Larnaca, Cyprus
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Do you have experience in a grocery store? Do you have the ability to inspire a high-quality standard of service? If this sounds like you, then we’d love to chat! 🤩
We’re looking for a Shift Lead to lead our Grocery team in our
Wolt Market store in Larnaca!
What you’ll be doing
Ensuring efficient operations and being the go-to person when the Store Manager isn’t present at the store
Solving issues in which the team needs help
Monitoring and managing workload, efficiency, and admin duties
Collecting and forwarding feedback
Proactively participating in developing store operations
Our humble expectations
You have experience in grocery stores or retail, ideally as a shift lead
You are proactive, service-minded and a fast learner and have the ability to multitask
You are able to work at least
40 hours
per week
flexibly in all shifts during the day, evenings and weekends - our Wolt Market is open
Mon-Sun 06:30-23:59
You have a professional proficiency in both English and Greek!
What you’ll get by joining us
Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account.
Employee assistance program - offers practical information and counselling on a variety of topics, not just to you, but also to your nearest and dearest, such as a family member.
Wolt Market: Health insurance after probation period ends
Wolt-wide training programs - our very own Wolt programs, role and country-specific trainings and self-service learning resources.
Team budgets per year - to spend on dinners and activities with your colleagues.
Coffee and tea at the WMs
Compensation:
€1,400 gross per month.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis and the positions will be filled once we have found the suitable candidates, so send through your application along with your English CV as soon as possible! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Manager, Engineering, Nonlinear Productivity (Friction Elimination & Solutions), you’ll help GitLab break the linear relationship between headcount and engineering output. In this role, you’ll oversee the initiative’s forward-scanning work, reviewing GitLab’s software development lifecycle and code-generation workflows to spot recurring friction, test durable fixes, and identify internal solutions that could become customer-facing products.
You’ll report to the Senior Manager or Director, Nonlinear Productivity and work at the intersection of engineering, developer productivity, AI-assisted development, and product. You’ll build a data-backed view of where technical interventions can have the highest leverage, test solutions through prototypes, drive validated fixes into internal adoption, and help build the case for productizing the strongest outcomes.
What you’ll do
Survey GitLab’s internal software development lifecycle and code-generation workflows to identify structural friction early, and build a data-backed view of where technical interventions will have the highest leverage.
Evaluate build, buy, and adapt options for each opportunity, including emerging agentic and AI tooling, with a clear view of cost, risk, and durability.
Stand up prototypes and review architecture directly to test whether a proposed fix moves a target metric and represents a durable solution before GitLab makes broader engineering investment.
Hire and manage a small, high-caliber team, or operate as a hands-on working manager, with a focus on talent density over headcount.
Drive validated fixes from prototype to internal adoption by partnering with affected teams so solutions are relied on, used, and maintained.
Build the technical and business case for productizing internal fixes that prove durable, in partnership with product.
Document reusable learnings so successful internal fixes don’t remain tribal knowledge.
Report impact through changes in key metrics and progress on turning internal fixes into products, including a clear account of what didn’t work.
What you’ll bring
Ability to use GitLab.
A track record of identifying and shipping technical fixes for developer productivity, continuous integration and continuous delivery, or platform friction, including problems you found before they were assigned.
Comfort operating with high ambiguity and no existing backlog, building the roadmap rather than executing one handed down.
People management experience, including in a small-team or working-manager capacity.
Technical depth to evaluate and prototype solutions directly, not only direct others toward them.
Product judgment to assess whether an internal tool could hold up for paying customers.
Familiarity with agentic or AI-assisted development tooling.
Experience moving an internal tool toward an external, customer-facing product is advantageous.
About the team
The Nonlinear Productivity team improves how GitLab engineers, and increasingly agents, build, review, and ship code. We test and scale durable technical fixes that improve our internal engineering output.
Career ladder
In this role, you can progress to Senior Manager, Nonlinear Productivity, with an expanded mandate across the full set of team metrics we use to track improvement.
Additional details about our process can be found on our
hiring page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States
Workplace: Remote
ABOUT THE TEAM
Most providers make customers migrate their data to them. We're doing the opposite: bringing ClickHouse Cloud into the environments our customers already trust, so their data stays useful right where it lives.
Those environments come in a few shapes. Some are major cloud data platforms that run ClickHouse as a native service, so customers get it without leaving the tool they already use. Some are BI and visualization tools that need ClickHouse to show up as a fast, first-class data source behind their dashboards. And some are developer and data platforms we connect through marketplaces and identity federation with a couple of clicks or agentic calls. Every integration is unique, but the goal is the same every time: ClickHouse should feel like a first-class citizen in every environment.
The craft is finding the patterns underneath different integrations. As one of the first backend engineers, you'll help shape the technical defaults for this team. You'll have end-to-end ownership, but you'll also work inside the constraints of platforms you don't own: thin documentation, unfamiliar deployment topologies, and timelines governed by partner approval cycles. A lot of the challenge is engineering across trust boundaries you don't fully control.
You won't be doing it alone. You'll work closely with your engineering manager, the product manager, a growing team, and experienced engineers across the broader org. If that sounds like your kind of challenge, let's talk.
WHAT YOU'LL DO
You'll own an integration end to end: the design, the code, and the production system that keeps running after launch. The patterns you set there become defaults the rest of the team builds on.
Day to day, that looks like:
- Owning the architecture: auth and identity flows, multi-tenancy, how data moves and where it's allowed to live, performance, and what happens in production
- Running what you build. Which means owning the infrastructure, CI, deployment, observability behind it and on-call
- Working on top of external platforms you can't change, and being straight about which risks are yours to manage and which aren't
- Partnering closely with the internal teams whose services you depend on: iterating on product requirements, agreeing on interfaces and protocols, and proactively finding ways to keep moving
ABOUT YOU
These are the attributes of someone who will perform well in this role:
- 8+ years building software, with a good chunk of it on data-heavy or integration-flavored systems
- Preferably proficient in TypeScript or Go or comfortable contributing to each
- Solid backend and systems instincts. You can reason about deployment topology, multi-tenancy, and data movement, and you're comfortable owning architectural tradeoffs you'll have to live with later
- You've worked with modern auth protocols, service principals, and identity federation, and you know how to get it right across a trust boundary
- You've built on someone else's platform and know what that's actually like: incomplete docs, unintended breaking changes, etc.
- You're comfortable in ambiguity. You can ship before the spec is finished, make sensible calls under uncertainty, and flag the decisions that'll be hard to undo to your team before we bake them in.
- You're good with other engineers. Much of the work runs through teams you don't own, and you earn their trust by how you think, not just what you commit.
- You're mainly a backend engineer, but you're comfortable enough to touch a modern React app
- You use AI tools well and honestly. Reach for Claude Code, Cursor, Copilot, or whatever helps, and be clear about where you did and didn't
- You write well. Most of how we coordinate happens async in chats, design docs and RFCs
NICE TO HAVE
None of these are required, but any of them would be a bonus:
- Close familiarity with a major cloud data or analytics platform ecosystem
- Real depth in auth and identity federation, or experience building to a partner's security review, marketplace requirements or certification requirements
- Hands-on experience designing multi-tenant SaaS platforms, or the isolation and deployment topology behind them
- Working knowledge of ClickHouse, or another columnar / OLAP engine
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Almaty, Kazakhstan
leadBudapest, Hungary
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Canada (Remote); Presenter booking, registration pages, campaign setup, promotion, live delivery, follow-up, and the flip to on-demand, across multiple regions and time zones
ОфисseniorГеография найма не уточнена
United States (Remote); Presenter booking, registration pages, campaign setup, promotion, live delivery, follow-up, and the flip to on-demand, across multiple regions and time zones