Location: Germany
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a skilled and motivated Shift Supervisor to join our team on-site in Schweinfurt, Bavaria, Germany, supporting the deployment, integration, and maintenance of our humanoid robot solutions at customer facilities. As the on-site operations lead, you will coordinate site activities, collect operational data, and supervise a team of Field Operations Associates. This position requires problem-solving skills, sound judgement under pressure, and a customer-centric approach.
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WHAT YOU'LL DO
- Supervise a team of Field Operations Associates, setting and maintaining high standards in a demanding operational setting. This is a hands-on operational and technical leadership role representing Humanoid at customer sites.
- Act as the on-shift operational leader, ensuring that the appropriate tools, spare parts, and equipment are available.
- Supervise standard operating procedures (SOPs) for customer sites and document learnings from field issues.
- Test product releases and robot capabilities.
- Diagnose hardware and software issues using logs, diagnostics, and field observations, performing maintenance where appropriate.
- Collect, analyse, and interpret operational data to evaluate robot performance, identify bottlenecks, and drive continuous improvements.
- Track, document, and reproduce software and hardware issues, providing clear technical feedback to engineering and product teams.
- Tackle production incidents and technical issues in cooperation with service and engineering teams.
- Act as the primary on-shift liaison between the deployed location and Humanoid offices.
REQUIREMENTS
- 2–5 years of experience in industrial automation, robotics, or automotive integration, deployment, and development.
- Strong technical understanding of mechanical, electrical, and networking systems, with hands-on experience in troubleshooting, assembly, and maintenance.Excellent problem-solving, analytical, and decision-making skills, particularly in high-pressure operational environments.
- Strong communication, documentation, and stakeholder management skills, with the ability to work independently in dynamic customer environments.
- Business-fluent English.
- Flexibility to support future assignments at customer sites and occasional visits to company locations in the UK and Europe.
- Unrestricted right to work and live in the European Union.
WHAT WE'RE LOOKING FOR
- Prior experience in warehouse/logistics automation, industrial robotics, or humanoid robotics deployment.
- Working knowledge of a relevant local language (e.g. German).
- Valid Class B (or equivalent) driver's licence.
- Familiarity with software integration and sensor-based automation.
- Experience with commissioning, acceptance testing, or software validation.
- Experience working in complex operational environments.
- Experience working directly with customers in an operational leadership role.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Fast Track Onboarding Specialist (L2).
About the job
Twilio is seeking a Fast Track Operations Specialist to join the team that runs Twilio’s personalized onboarding team globally. This role will work directly with customers to help them onboard A2P their A2P numbers with 1:1 customer engagement. Fast Track Onboarding Specialists are the personalized onboarding experts under the A2P onboarding org. The Fast Track onboarding team is a key part of Twilio’s Super Network, whose mission is to provide strategic customers with solutions to assist them with SLA driven go to market times solutions.
Responsibilities
In this role, you’ll:
Provide personalized onboarding support for customers who sign up for our Fast Track Packages.
Help Fast Track customers solve existing onboarding issues through engagement that meets their onboarding demands.
Able to provide compliance guidance for all A2P products.
Manage Onboarding SLAs and credit utilization for each product
Partner with operations teams to scale onboarding volumes per assigned customer
Join weekly calls with customers to report metrics and review any open items or additional onboarding needs
Wear the Customer Shoes: Provide onboarding support for common customer inquiries through slack in addition to Service now; to ensure customers have an excellent experience with Twilio.
Draw the Owl: Assess the nature of product or service issues and resolve basic level problems
Ruthlessly Prioritize: Log customer interactions and tag/categorize issues accordingly.
Be Bold: Diagnose trends and report findings to our product team to ensure product related issues are resolved
Be an Owner: Partner with the account team to proactively address issues and advise on any industry changes that could impact customer onboarding experience.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Ability to work in rotational shifts 8:00am to 5pm Bogota time
Able to manage daily caseload and respond within SLAs
A2P compliance experience
Experience Required: 2 plus Years specializing in at least one a2p products
Previous experience working directly with clients
Ability to prioritize tasks and effectively project manage
Ready to take own up to 12 customer accounts
You’re empathetic and customer centric to the core.
You’re a clear verbal and written communicator.
You’re introspective and committed to continuous self-improvement.
You’re capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals.
You’re able to complete tasks in core areas within SLAs.
Desired:
Familiarity with Google workspace(Google docs, Google sheets, Gemini)
Familiarity with reporting tools
Prior experience implementing a2p phone number types
Understand general CTIA guidelines and some international regulatory requirements
Able to effectively prioritize tasks and multi-task
Comfortable owning and leading calls
Experience handling tasks within a desired SLA
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Serbia
About MariaDB
MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
The Role
You will be responsible for the development and testing of a highly scalable, geo-distributed, highly performant database solution. You should have experience working on distributed software solutions and have a strong background working with on-premise and cloud-based solutions. You will also be responsible for managing a number of Software Engineers on the project.
Java Senior Software Engineer
Here at MariaDB, we are seeking a highly motivated and experienced
Java Senior Software Engineer
to lead the development of our highly scalable, geo-distributed, and highly performant database solution. This role requires a strong background in distributed software solutions, experience with both on-premise and cloud-based environments, and proven leadership abilities. You’ll be joining a small, highly skilled team where your work will have a direct impact. Expect to dig deep into replication, sharding, concurrency, and performance optimization—making our systems faster, smarter, and more resilient. You’ll collaborate globally, contribute to open source, and push the limits of what a distributed database can do.
What You’ll Do
Ensure the scalability, performance, and reliability of the database system.
Collaborate with cross-functional teams to define, design, and ship new features.
Troubleshoot and resolve complex issues in distributed environments.
Profile, debug, and fine-tune performance with tools like JFR, JMC, async-profiler and VisualVM—and your own tricks.
Keep code clean and reviewable with Git.
Develop and optimize the data structures for providing the best experience accessing data in high data-intensive scenarios.
Implement the best way to store data to disk and send data over the network to other nodes (including failure handling and recovery after failures).
Implement and integrate algorithms for high availability of the whole cluster.
Investigate flaws in data consistency algorithms, which may require thorough debugging either on multi-node clusters and in low-level byte-represented data.
What You Bring
4+ years of experience in Java programming.
Deep knowledge of concurrency in Java and Java Memory Model and/or of concurrency model in other programming systems.
Excellent Java SE knowledge including IO, JVM internals, etc.
Experience with SQL databases.
Experience in troubleshooting Java applications and/or databases.
Excellent leadership, problem-solving, and debugging skills.
Experience working effectively in a fast-paced, collaborative environments.
Deep SQL knowledge (MariaDB/MySQL/PostgreSQL/Apache Ignite/GridGain) and passion for distributed systems (Raft, MVCC, ACID etc).
Understands MVCC and P2PL, and the difference between Snapshot Isolation and REPEATABLE READ.
The following may be a strong plus:
Experience with NoSQL and/or distributed databases.
Experience with building highload distributed systems and algorithms.
Experience with Docker, Kubernetes and/or public Cloud (AWS, GCE, Azure, etc.)
Open-source contributions, automation expertise, or performance/load testing.
Active use of AI.
Location
Remote – Georgia, Croatia, Estonia, Finland, Italy, Poland, Romania, Serbia, Spain, Armenia, Cyprus.
Why You’ll Love It Here
A globally distributed team where your work is tangible, valuable and appreciated.
Remote or Hybrid work options (location dependent)
Projects that stretch your skills and make an impact at scale.
Competitive pay, 25 days paid annual leave (plus holidays), and a culture that values creativity and clean engineering.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
Location: Remote - Georgia
About MariaDB
MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
The Role
You will be responsible for the development and testing of a highly scalable, geo-distributed, highly performant database solution. You should have experience working on distributed software solutions and have a strong background working with on-premise and cloud-based solutions. You will also be responsible for managing a number of Software Engineers on the project.
Java Senior Software Engineer
Here at MariaDB, we are seeking a highly motivated and experienced
Java Senior Software Engineer
to lead the development of our highly scalable, geo-distributed, and highly performant database solution. This role requires a strong background in distributed software solutions, experience with both on-premise and cloud-based environments, and proven leadership abilities. You’ll be joining a small, highly skilled team where your work will have a direct impact. Expect to dig deep into replication, sharding, concurrency, and performance optimization—making our systems faster, smarter, and more resilient. You’ll collaborate globally, contribute to open source, and push the limits of what a distributed database can do.
What You’ll Do
Ensure the scalability, performance, and reliability of the database system.
Collaborate with cross-functional teams to define, design, and ship new features.
Troubleshoot and resolve complex issues in distributed environments.
Profile, debug, and fine-tune performance with tools like JFR, JMC, async-profiler and VisualVM—and your own tricks.
Keep code clean and reviewable with Git.
Develop and optimize the data structures for providing the best experience accessing data in high data-intensive scenarios.
Implement the best way to store data to disk and send data over the network to other nodes (including failure handling and recovery after failures).
Implement and integrate algorithms for high availability of the whole cluster.
Investigate flaws in data consistency algorithms, which may require thorough debugging either on multi-node clusters and in low-level byte-represented data.
What You Bring
4+ years of experience in Java programming.
Deep knowledge of concurrency in Java and Java Memory Model and/or of concurrency model in other programming systems.
Excellent Java SE knowledge including IO, JVM internals, etc.
Experience with SQL databases.
Experience in troubleshooting Java applications and/or databases.
Excellent leadership, problem-solving, and debugging skills.
Experience working effectively in a fast-paced, collaborative environments.
Deep SQL knowledge (MariaDB/MySQL/PostgreSQL/Apache Ignite/GridGain) and passion for distributed systems (Raft, MVCC, ACID etc).
Understands MVCC and P2PL, and the difference between Snapshot Isolation and REPEATABLE READ.
The following may be a strong plus:
Experience with NoSQL and/or distributed databases.
Experience with building highload distributed systems and algorithms.
Experience with Docker, Kubernetes and/or public Cloud (AWS, GCE, Azure, etc.)
Open-source contributions, automation expertise, or performance/load testing.
Active use of AI.
Location
Remote – Georgia, Croatia, Estonia, Finland, Italy, Poland, Romania, Serbia, Spain, Armenia, Cyprus.
Why You’ll Love It Here
A globally distributed team where your work is tangible, valuable and appreciated.
Remote or Hybrid work options (location dependent)
Projects that stretch your skills and make an impact at scale.
Competitive pay, 25 days paid annual leave (plus holidays), and a culture that values creativity and clean engineering.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
Location: Toronto, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Location:
Greater Toronto Area - Hybrid (with two days in the office)
Position Summary:
Are you a self-starter looking to join a fast-paced, dynamic company with the intrinsic value of knowing you are giving back to the community and changing lives? Are you a skilled lawyer with broad commercial and corporate experience gained at a reputable firm or as in-house counsel? Then look no further, PointClickCare is the place for you!
Reporting to the VP, Contracts & Legal, your primary duties would include assisting with general commercial matters, including, but not limited to, the drafting and negotiating of services, new product and technology-related agreements, including master services agreements, partnership agreements, confidentiality agreements, business associate agreements, SaaS agreements, data protection agreements, software licenses, subcontractor agreements, supplier agreements, and related statements of work. The role will also support corporate legal matters, including subsidiary governance, intercompany arrangements, and strategic transactions.
The role requires a professional who thrives in a fast-paced environment, has the ability to manage multiple priorities simultaneously, and can balance legal risk with practical business considerations.
Required Skills & Experience:
JD and active member of an applicable law society or a U.S. state bar
5+ years of experience in commercial legal practice, with exposure to corporate legal matters
Proven ability to independently negotiate complex business transactions under tight deadlines
Demonstrated capacity to analyze and resolve sophisticated legal and business issues with practical, commercially minded solutions
Exceptional attention to detail combined with strong business acumen, intellectual curiosity, adaptability, and a proactive, results-oriented mindset
Flexibility to contribute across the Legal Department’s full range of responsibilities and to adapt to evolving business needs
Keen judgment, integrity, discretion, and tact in handling sensitive matters
Excellent analytical, written, and verbal communication skills, with the ability to present complex information clearly and persuasively
Self-starter with the ability to work independently while remaining highly collaborative and solutions-driven
Strong interpersonal skills with a persuasive and influential style, fostering trust and alignment with internal stakeholders
Demonstrated client service orientation and ability to balance legal risk with business objectives
Experience or strong interest in process improvement, legal technology, and emerging areas such as artificial intelligence
Experience supporting corporate governance matters, including board and shareholder approvals, resolutions, and maintenance of corporate records and minute books. Experience advising on legal entity management, intercompany matters, and internal delegation or approval processes.
Experience supporting strategic transactions, including acquisitions, investments, reorganizations, and complex commercial partnerships
Preferred Experience:
Health care information technology licensing
SaaS licensing
Canadian and U.S. information privacy compliance
Canadian and U.S. health care regulatory compliance (with a focus on HIPAA, PHIPA and provincial equivalents)
#LI-TW1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $125,000 - $156,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
The WHOOP legal team plays a critical role in supporting that mission by enabling the business to move quickly and responsibly around the world. We are rigorous but pragmatic, risk-aware rather than risk-averse, calm under pressure, excellent communicators, and deeply committed to being trusted partners to the business.
WHOOP is hiring an Assistant General Counsel, Litigation to oversee and manage litigation and regulatory enforcement matters. In this role, you will report to the Chief Legal Officer (CLO) and, in conjunction with the CLO, be responsible for developing and implementing litigation and regulatory enforcement strategy. The successful candidate must be comfortable managing all manner of litigation, including commercial disputes, consumer class actions, intellectual property matters, employment disputes, and investigations by federal, state, and international regulatory bodies.
WHOOP is a rapidly scaling, global business built upon a dynamic consumer brand that involves hardware, software, and healthcare. Accordingly, this role will be engaged with an extraordinarily broad array of legal areas. The successful candidate will be a seasoned litigator who possesses the first-hand experience and judgment necessary to assess litigation and regulatory risks and opportunities, hire and manage the outside counsel representing WHOOP, and ensure WHOOP receives the highest quality representation from its law firm partners.
In addition to managing the litigation docket, you will serve as a strategic counselor to all business and corporate functions regarding legal risk and opportunity. The successful candidate will be more than an experienced litigator. They will be a business-minded litigation leader who knows when to fight, when to settle, and when litigation risk should drive changes in the business.
RESPONSIBILITIES
- Own the Company's litigation portfolio, with responsibility for the strategy, oversight, and resolution of lawsuits, arbitrations, pre-litigation disputes, and other contested matters involving the Company, independently driving matters while exercising sound judgment as to when legal, business, or reputational risks warrant escalation.
- Develop litigation strategy for significant matters, including evaluating claims and defenses, determining strategic objectives, identifying key decision points, and recommending litigation and settlement positions.
- Provide senior leadership with clear and actionable assessments of litigation risk, including exposure, ranges of potential outcomes, strategic alternatives, costs, business implications, and recommended courses of action.
- Select, retain, and manage outside counsel, establishing clear expectations regarding strategy, staffing, budgets, work product, responsiveness, and outcomes, and independently pressure-testing outside counsel’s strategic recommendations throughout the entire litigation life-cycle.
- Exercise rigorous oversight of litigation spending, including reviewing budgets and forecasts, scrutinizing staffing and billing practices, identifying opportunities for alternative fee arrangements, and ensuring that legal spending is proportionate to the Company's exposure and strategic objectives.
- Develop settlement strategies and lead significant settlement negotiations, balancing legal exposure, litigation costs, business considerations, precedent risk, reputational considerations, and operational impacts.
- Partner closely with Finance and Accounting regarding litigation reserves, contingent liabilities, insurance recoveries, settlement accounting, budgeting and forecasting, and other financial implications of litigation.
- Partner closely with the People Team regarding employment disputes.
- Manage litigation-related insurance matters, including providing timely notice of claims, coordinating with insurers and brokers, pursuing available coverage, and managing coverage disputes where necessary.
- Oversee discovery and evidence-preservation obligations, including litigation holds, document collection and review, information governance, e-discovery strategy, privilege issues, and the use of technology and outside vendors to manage discovery efficiently.
- Conduct and oversee sensitive internal investigations where appropriate and coordinate with employment, compliance, privacy, security, or other specialists depending on the subject matter.
- Establish and continuously improve litigation playbooks, processes, and technology, enabling the Legal team to manage a growing litigation portfolio efficiently and consistently as the Company scales.
- Promote appropriate use of data and technology in litigation management, including e-discovery tools, matter-management systems, litigation analytics, and emerging AI-enabled legal technologies.
QUALIFICATIONS
- J.D. from an accredited law school and active membership in at least one U.S. state bar.
- 7+ years of relevant legal experience, including experience at a nationally recognized law firm and/or an in-house legal department managing litigation.
- Experience as the lead or managing attorney on complex litigation. Strong command of litigation strategy and procedure, including discovery, dispositive motions, expert practice, mediation, trial preparation, settlement negotiations, and appeals.
- Demonstrated ability to balance legal risk with practical business considerations and deliver actionable advice in a fast-paced environment.
- Ability to translate complicated legal issues into concise, practical advice for senior executives and business leaders.
- Experience in building and improving legal processes, playbooks, and operational infrastructure to support a scaling business.
- Excellent written, verbal, and interpersonal communication skills, with the ability to build trusted relationships across cross-functional teams.
- Highly organized, detail-oriented, and comfortable managing multiple priorities in a dynamic environment.
- Experience supporting technology, consumer products, healthcare, or subscription-based businesses is strongly preferred.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
*This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $220,000 to $250,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring an
Assistant Account Manager
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
We’re looking for an
Assistant Account Manager to join our Supply crew
in Barcelona.
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
You will integrate the
Supply team
, a business unit composed of 10 people, strengthened by seasonal employees during summer, and organized by markets.
Working along with our
Account Managers,
you will play a key part in
guiding our boat owners through the journey with us
, and collaborating closely with
the Sales and Customer Experience crew members
across teams to deliver a high-quality experience.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
With the guidance of your manager, you will perform the following tasks:
1) Onboarding new partners (80%)
You will be in charge of onboarding new partners who register on Click&Boat, and assist them throughout the creation of their boat listings (ad, pictures, etc.) as well as showing them how the platform works.
2) Side missions (20%)
You will be in take part on various operational tasks, including but not limited to:
Account Management: helping our partners to maximize the potential of their accounts (by updating the ads and ensuring that the calendars are up to date, for instance) and enhancing their engagement with the platform (answering their questions and doubts related to its use).
Monthly side operations: According to business needs you will be involved on side missions such as carrying out market researches or participating actively in the BU weekly/monthly presentations.
🧭 What you bring aboard
To be able to communicate with customers, you are
bilingual in French and speak fluently English
.
You have ideally a first experience (internship or student / summer job) in a customer facing role.
Dynamic and at ease on the phone, you enjoy advising and are an ongoing person. Customer satisfaction is your main source of motivation!
You are a team player who inspires trust, ready to take initiatives and battle for user satisfaction;
You are interested in start-up environments; you are proactive and ready to share your ideas to improve our services.
🌊 Bonus points (great to have, never a dealbreaker)
The knowledge of another language is highly valued.
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition
Interview with your future manager and a Business Case
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Fijo-Discontinuo
Start date: January 7th or mid April 2027
Duration: 6 to 9 months
Salary: 1 823 euros gross per month
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring an
Assistant Account Manager
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
We’re looking for an
Assistant Account Manager to join our Supply crew
in Barcelona.
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
You will integrate the
Supply team
, a business unit composed of 10 people, strengthened by seasonal employees during summer, and organized by markets.
Working along with our
Account Managers,
you will play a key part in
guiding our boat owners through the journey with us
, and collaborating closely with
the Sales and Customer Experience crew members
across teams to deliver a high-quality experience.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
With the guidance of your manager, you will perform the following tasks:
1) Onboarding new partners (80%)
You will be in charge of onboarding new partners who register on Click&Boat, and assist them throughout the creation of their boat listings (ad, pictures, etc.) as well as showing them how the platform works.
2) Side missions (20%)
You will be in take part on various operational tasks, including but not limited to:
Account Management: helping our partners to maximize the potential of their accounts (by updating the ads and ensuring that the calendars are up to date, for instance) and enhancing their engagement with the platform (answering their questions and doubts related to its use).
Monthly side operations: According to business needs you will be involved on side missions such as carrying out market researches or participating actively in the BU weekly/monthly presentations.
🧭 What you bring aboard
To be able to communicate with customers, you are
bilingual in Spanish and speak fluently English
.
You have ideally a first experience (internship or student / summer job) in a customer facing role.
Dynamic and at ease on the phone, you enjoy advising and are an ongoing person. Customer satisfaction is your main source of motivation!
You are a team player who inspires trust, ready to take initiatives and battle for user satisfaction;
You are interested in start-up environments; you are proactive and ready to share your ideas to improve our services.
🌊 Bonus points (great to have, never a dealbreaker)
The knowledge of another language is highly valued.
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition
Interview with your future manager and business case
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Fijo-Discontinuo
Start date: April 2027
Duration: 4 months
Salary: 1 823 euros gross per month
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Barcelona, Spain
Workplace: onsite
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring
Assistant Account Managers
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
We’re looking for
Assistant Account Managers to join our Supply crew
in Barcelona.
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
You will integrate the
Supply team
, a business unit composed of 10 people, strengthened by seasonal employees during summer, and organized by markets.
Working along with our
Account Managers,
you will play a key part in
guiding our boat owners through the journey with us
, and collaborating closely with
the Sales and Customer Experience crew members
across teams to deliver a high-quality experience.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
With the guidance of your manager, you will perform the following tasks:
1) Onboarding new partners (80%)
You will be in charge of onboarding new partners who register on Click&Boat, and assist them throughout the creation of their boat listings (ad, pictures, etc.) as well as showing them how the platform works.
2) Side missions (20%)
You will be in take part on various operational tasks, including but not limited to:
Account Management: helping our partners to maximize the potential of their accounts (by updating the ads and ensuring that the calendars are up to date, for instance) and enhancing their engagement with the platform (answering their questions and doubts related to its use).
Monthly side operations: According to business needs you will be involved on side missions such as carrying out market researches or participating actively in the BU weekly/monthly presentations.
🧭 What you bring aboard
To be able to communicate with customers, you are
bilingual in Italian and speak fluently English
.
You have ideally a first experience (internship or student / summer job) in a customer facing role.
Dynamic and at ease on the phone, you enjoy advising and are an ongoing person. Customer satisfaction is your main source of motivation!
You are a team player who inspires trust, ready to take initiatives and battle for user satisfaction;
You are interested in start-up environments; you are proactive and ready to share your ideas to improve our services.
🌊 Bonus points (great to have, never a dealbreaker)
The knowledge of another language is highly valued.
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition
Interview with your future manager with a Business Case
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Fijo-Discontinuo
Start date: January 7th or April 2027
Duration: 6 to 9 months
Salary: 1 823 euros gross per month
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Frankfurt region
Via has the mission to improve transportation and mobility around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Field Manager – Data, Optimization & AI
on Via’s Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our
on-demand RMV services
across the greater Frankfurt area, tackle real-time challenges, drive optimization, and ensure our riders are transported safely and reliably.
A big part of the role is optimizing how our field team and service operate: using data to quickly answer operational questions, identify opportunities, improve processes, and lead AI and automation projects. You’ll have a unique opportunity to combine hands-on operations with innovation and help shape the future of on-demand passenger transportation in the region.
This role is based in the greater Frankfurt area, with the expectation that you will be on-site at least 3 days per week
What You’ll Do:
Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders.
Drive continuous optimization across the field team and service, leveraging data, technology, AI, and automation — including leading AI projects from idea to implementation.
Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues — using data to quickly diagnose problems and keep service running smoothly.
Guide and support drivers, building strong relationships and identifying opportunities to improve field team performance.
Turn rider and community feedback into actionable improvements, using data to spot patterns and address root causes.
Act as the bridge between Via's partners, drivers, and Via central teams, quickly pulling data to answer questions, solve problems, and drive improvements.
Who You Are:
Operationally experienced
in people management, logistics, customer service, or other process-oriented work.
Relationship-oriented
and a strong communicator, able to build trust with drivers, riders, teammates, and city partners and find the right tone at every level.
Hands-on and proactive
, comfortable taking responsibility for employees, being in the field, and solving problems where they happen — even under pressure.
Data-driven, structured, and digitally savvy,
using analytics and AI tools to solve problems, prioritize effectively, and improve our services.
Tactical and strategic
, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring.
You have a proficiency level of at least C1 in both German and English.
You have a valid drivers license in Germany, class B.
What We Offer:
Base salary range: €45-55k. Final salary will be determined by the candidate’s experience, knowledge, and skills
An international team, who stands for social impact
Company pension scheme (bAV) with a 20% employer contribution
Urban Sports Club membership
30 days of vacation per year
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX
San Franciso, CA
Washington, D.C.
About the role
Cloudflare is looking for a highly experienced and visionary new leader of its Global Trust and Safety team. In pursuit of its goal to “help build a better Internet,” Cloudflare operates one of the world’s largest and most important cloud networks. Maintaining the high level of trust between the Company and our customers, partners, and the larger Cloudflare community is critical. Our Trust and Safety team operates in a dynamic environment to implement policies that further this trust, responding to legal requests for information about our customers and use of our network, assisting Cloudflare employees implementing security and compliance programs, and supporting our customers, their users, and complaining parties to address claims of abuse.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with and are willing to roll up their sleeves to fix them. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and believes that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you'll do
In this role, you will lead Cloudflare’s team of investigators and engineers who process requests for information and abuse reports through a system of automated systems and manual escalation protocols. You will be expected to provide vision for the team, developing new ways to build trust in Cloudflare’s network, consistent with Cloudflare’s principles. You will create and maintain clear policies, identify appropriate areas and mechanisms for automation, and ensure consistent and fair application of Cloudflare’s standards. You will be responsible for identifying and recruiting top talent to your team and engaging with leaders across the organization, including the Legal, Policy, Security, Communications, Support, Product and Engineering teams. You will also represent the company externally with industry peers and government officials, and help identify potential trust and safety related partners and engagements.
Based on the variety of products offered by Cloudflare and the complexity of global legal standards covering requests for information and abuse, the right candidate will have technical expertise, be able to create policies and protocols that account for this complexity, effectively manage a global team responsible for implementing those changing policies, and develop creative solutions that take advantage of Cloudflare’s tools to improve trust and safety functions across the company. You will be expected to solve hard problems under pressure, often with senior executives and internal experts, and clearly communicate your vision to stakeholders across the company.
Responsibilities:
Help design and build a trust and safety function for a highly technical company that is designed for the age of AI.
Build, develop, and manage a world-class globally-distributed team that operates 24/7/365.
Create and maintain processes and policies for handling legal requests and abuse complaints.
Ensure consistent, timely, efficient, and fair application of those policies across a variety of circumstances and locations, incorporating AI-powered automation and processing,
Liaise with senior company leaders, attorneys, engineers, and security staff inside Cloudflare to address circumstances that arise with regard to operation of the Trust & Safety team.
Work with engineers to create and improve automated tools to drive improvements and increase efficiencies.
Partner with the Policy, Legal, and Product teams to develop and implement policies and guidelines that can be enforced in a scalable fashion.
Deal with sensitive content and emotionally charged escalations with tact and a calm demeanor.
Take responsibility for online fraud and safety concerns, including but not limited to account security, safety concerns and user trust.
Represent the company externally with industry groups, government officials, enterprise customers, and members of the press to explain Cloudflare’s approach to Trust and Safety.
Maintain and build upon Cloudflare’s transparency reporting process by identifying new areas of interest and information that we should be sharing with the public to maintain trust.
Desirable Skills, Knowledge, and Experience:
15+ years relevant experience demonstrating leadership in Trust and Safety, fraud, risk management, threat intelligence, or customer support roles developing and implementing policies to address requests for information and abuse complaints at scale.
8+ years experience managing a large team effectively with a strong desire to help others learn and grow.
Experience working with law enforcement and legal requests for customer information.
Deep technical experience understanding how the Internet works.
Understanding of the Internet ecosystem and the roles and functions of the various types of online service providers.
Experience in assessing, analyzing, and resolving complex and sensitive issues, often under considerable time pressure. You must have demonstrated the ability to thrive in crisis management.
Experience with analytics and experience solving problems using data and providing practical business insights.
Experience working closely with c-suite level executives.
Significant awareness of existing and emerging approaches to law enforcement access and intermediary liability to be able to engage on such issues at a very high level.
A global network of contacts --you can reach the right people quickly to help solve problems that you can’t solve directly.
Experience working on international issues with a global mindset.
Strong communication skills across technical and non-technical audiences.
Excellent collaboration and consensus-building skills.
Ability to prioritize and multitask; ability to adapt to a fast-moving environment.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires: Estimated annual salary of $325,000 - $447,000.
For Washington D.C. based hires: Estimated annual salary of $311,000 - $427,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: București, Romania
Workplace: none
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a dedicated Integration Team Lead to join our team in Bucharest, Romania!
About the job:
You will be responsible for leading a team of Integration Managers whilst holding end to end delivery accountability for a portfolio of client integrations and software solutions within the iGaming and sports betting space. This is a delivery leadership role, combining line management of the team with oversight of complex integrations from project initiation through go live and post deployment support. You will work closely with international clients, internal development teams, senior stakeholders and third party vendors, balancing hands on delivery involvement with team leadership responsibilities across multiple integrations running in parallel, ensuring delivery is on time, within budget and to a high quality standard.
What You'll get to do:
Client and Stakeholder Management
Act as the primary point of contact for a portfolio of international clients during the integration lifecycle
Build strong, long term relationships and ensure client requirements, priorities and expectations are aligned
Manage senior stakeholder expectations
Delivery and Project Management
Own the full project lifecycle from initiation through deployment and post go live support
Manage multiple concurrent integrations and delivery streams across distributed teams
Define scope, milestones, dependencies and deliverables in collaboration with internal business units
Create and maintain delivery plans, schedules and budgets, tracking progress against agreed baselines
Ensure integration and development work meets agreed quality and compliance standards
Manage risks, issues, assumptions and dependencies, proposing practical and creative solutions
Ensure delivery governance, reporting and project administration are accurate, timely and consistently maintained
Apply a data driven approach to delivery, using metrics to track performance and inform decisions
Coordinate and manage third party vendors and external delivery partners
Actively contribute to the Integration Management community by sharing knowledge, re using best practice and driving delivery efficiencies
Champion lean agile ways of working and continuous improvement
Team Leadership
Line manage a team of Integration Managers, providing day to day direction and support
Set clear objectives, conduct regular one to ones and carry out performance reviews for direct reports
Mentor and coach team members, supporting their professional development and certification goals
Identify skills gaps within the team and organise relevant training or knowledge sharing sessions
Allocate workload across the team, balancing capacity against portfolio demands and client priorities
Foster a collaborative team culture that encourages knowledge sharing and continuous improvement
Act as an escalation point for the team on delivery blockers, client issues or resourcing conflicts
Support recruitment and onboarding of new team members as the team scales
You will have the confidence and maturity to educate, inspire and challenge colleagues, demonstrating strong leadership, collaboration and coaching skills in a fast paced technology environment.
What we're looking for:
Proven experience delivering complex software or iGaming integrations on time and within budget
Prior line management or people leadership experience, ideally within a delivery or integration function
Strong hands on experience applying lean agile delivery approaches in software development
Experience managing multiple projects simultaneously in a client facing B2B environment
Experience working with globally distributed engineering and delivery teams
Ability to lead, motivate and influence without direct authority
Experience managing third party vendors and external technical partners
Strong organisational skills, attention to detail and ability to prioritise effectively
Excellent written and verbal communication skills in English
Desirable
Experience in iGaming, betting, payments or regulated B2B platforms
Project, programme or agile certifications such as PMP, MSP, Certified Scrum Master or equivalent
Here's what we offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year
Benefit from two Free Fridays each year, limited to one per quarter
3 sick leave days per year, no doctor's note required
Daily catered lunch or monthly lunch allowance
Private Medical Subscription
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training
Access to an Employee Assistance Program through TELUS Health
Our office perks include parking, on site massages, and frequent team building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Remote (US)
Infrastructure Engineer (DevOps)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we're backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across many countries.
About the role
As an Infrastructure Engineer at Ondo, you'll help build and run the platform our financial products run on. Our team owns the cloud infrastructure, Kubernetes clusters, delivery pipelines, monitoring, and tooling that every engineering team at Ondo depends on, so you'll see a wide range of systems rather than one.
You won't do this alone. You'll work closely with a diverse team of infrastructure engineers and developers. Expect to debug real production problems, write code and configuration for user-facing applications, and see your changes running in production early. You'll start with well-scoped work and take on more ownership as you learn our systems.
Responsibilities
* Collaborate with development teams to build reliable financial services for our customers.
* Help the team build and improve release processes, continuous integration, and deployment automation.
* Extend application monitoring and alerting.
* Participate in an on-call rotation together with infrastructure engineers and developers.
* Troubleshoot issues with user-facing and internal services, and debug production incidents.
Requirements
* Genuine curiosity and desire to learn new technologies and break things.
* Hands-on Kubernetes experience: you can deploy, inspect, and debug workloads, even if you've never run a cluster yourself.
* Understanding of operating systems, especially Linux internals.
* Experience with "infrastructure-as-code" or "infrastructure-as-data" approaches to infrastructure management.
* Understanding of the GitOps approach to application management.
* Experience with the Prometheus stack or another monitoring solution.
Nice to haves
* Experience building infrastructure in a major cloud provider (AWS, Google Cloud, or Azure).
* Programming ability in Go, Python, or another modern, widely adopted language.
* Experience running stateful workloads in production, not only stateless services.
Our tech stack
AWS, GCP, Azure | Terraform | Kubernetes, Flux | Prometheus, Grafana, Datadog
What we offer
* Competitive compensation including salary, future token rights, and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation
* Full benefits (medical, vision, and dental) and flexible vacation policy (PTO)
* Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices
* A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom
* Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures
Location: Kuwait, Kuwait
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace - shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand - this is the team for you.
The Team
As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants grow. Our account management team owns and manages restaurant relationships. We are restaurant consultants who use data-driven analytics and industry knowledge to provide best-in-class support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they’re fun, personable, and great at building exceptional relationships.
Role Overview
As an Account Manager, you will manage a portfolio of restaurant partners on Deliveroo, with a focus on high-performing Local Gems and selected national chains. These partners play an important role in attracting customers to the marketplace and represent strong growth opportunities for Deliveroo. You will work closely with your partners to improve operational performance, drive marketing initiatives, and identify opportunities to grow their business on the Deliveroo platform. You will also collaborate with internal teams across marketing, operations, and commercial functions to ensure partners deliver a strong customer experience while achieving sustainable growth.
What You’ll Be Doing
Here’s what your day-to-day might look like:
Manage a portfolio of Deliveroo's restaurants in Kuwait, including high-sales volume drivers and global restaurant brands. You will maintain and grow relationships with these partners.
Lead the delivery agenda with your partners to ensure they are operating with excellent fundamentals, and define and execute joint initiatives that drive sustainable growth for both Deliveroo and your partners.
Lead the day-to-day management of your accounts, interacting primarily with stakeholders who manage daily projects or operations. You will work on negotiations and longer-term account plans in collaboration with your Restaurant Partner.
Monitor operational metrics and support partners in improving service quality
Drive adoption of Deliveroo marketing tools, promotions, and campaigns
Support partner onboarding and expansion onto the Deliveroo platform
Demonstrate the ability to resolve day-to-day issues and problem-solve independently, seeking advice for more complex problems when necessary
Work cross-functionally with other departments (Marketing, Operations) to lead new projects and drive initiatives forward
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Minimum of 3-5 years of experience in a commercial role in a fast-paced environment
Commercial mindset with the ability to identify growth opportunities
Very data-conversant with an ability to utilise and analyse data to tell a story
Great organisational skills with excellent team-player qualities
Strong relationship management and stakeholder engagement skills
Problem-solving mindset and ability to navigate operational challenges
Enjoy working in a constantly evolving environment
Demonstrate strong competency using Microsoft Office tools and related project/program management applications to drive best practices
Proficient with G-Suite
Strong knowledge of the restaurant industry is a plus
Fluency in
English and Arabic
is a must
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders, and more, brought together by a shared drive to make things better. Working here, you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test, and improve ideas quickly in a low-hierarchy, high-ownership
environment.
🧠Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎A culture built for builders
High standards, collaboration, flexible working, and continuous learning.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Cardiff, United Kingdom
Property Moving Assistant
Location:
Cardiff (Office Based)
Salary:
Competitive Basic Salary + Bonus
Hours:
Monday to Friday working hours
About OneDome
OneDome is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month, positioning the company among the largest housing and mortgage platforms in the UK.
The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the Sunday Times Tech 100 in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation housing and fintech super-platform, replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
The Role
As a Property Moving Assistant, you'll become the central point of contact throughout the home moving journey, managing property transactions from offer agreed through to completion.
Working closely with buyers, sellers, estate agents, mortgage advisers and conveyancers, you'll proactively manage every stage of the transaction, keeping all parties informed while identifying and resolving any issues that could delay completion.
This is a fast-paced role where no two days are the same. You'll thrive if you enjoy building relationships, solving problems and delivering an exceptional customer experience.
Key Responsibilities
Manage a pipeline of property transactions from offer through to completion.
Build strong relationships with buyers, sellers, estate agents, conveyancers, mortgage advisers and other key stakeholders.
Keep clients fully informed throughout their home-moving journey.
Proactively identify and resolve issues that could delay transactions.
Liaise with internal departments to ensure a smooth customer experience.
Maintain accurate records and update internal systems.
Deliver outstanding customer service at every stage of the process.
Promote and introduce customers to OneDome's HomeBuyer Service and other relevant products where appropriate.
About You
We're looking for someone who is:
Passionate about delivering exceptional customer service.
Highly organised with excellent attention to detail.
Able to manage multiple cases and priorities simultaneously.
A confident communicator with excellent verbal and written communication skills.
Proactive, resilient and solution-focused.
Comfortable working in a fast-paced environment where priorities can change quickly.
A real team player who enjoys building strong relationships.
Experience We'd Love to See
Estate agency or sales progression experience.
Property, mortgage or conveyancing industry experience.
Customer service or account management experience.
Sales experience in a target-driven environment.
Experience managing multiple customer cases or projects.
What We Offer
Competitive basic salary.
Performance-related bonus.
Monday to Friday working hours – no weekends.
The opportunity to be part of one of the UK's most innovative property technology businesses.
If you're looking to join a business that's changing the home-moving industry and want to play a key role in delivering an outstanding customer experience, we'd love to hear from you.
Location: Remote - Spain
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff, Escalations Manager 4, of the Escalations Management team.
About the job
This position is needed to support the Escalations Management team, under the Escalations & Engagement org within Twilio's Support organization. This team ensures our customers get the most critical help they need from us at a meaningful time. The ideal Escalation Manager is an inventive and hardworking technical specialist with a positive outlook and strong desire to help customers succeed. This candidate must be equally adept at collaborating closely with internal teams to tackle complex technical issues for customers, along with handling technical, executive-level customer communications.
This position is needed to help the Support Escalations team within Twilio Support Ops to ensure our customers get the most needed help at the most important time. We believe that when a critical escalation is handled appropriately, it instills trust and strengthens our relationship with our customers.
We are hiring a EM 4 to support, empower, and assist the management team with leading a group of Escalation Managers globally. An ideal candidate is a leader who thrives in fast-paced environments and is passionate about escalation and incident management. As the EM 4 you will be the mentor, bringing out the best in your team members and helping them succeed. As the team grows, you are scaling the processes effectively. You are seeking improvements for efficiency and performance consistency across the team. You will foster a strong culture of collaboration and customer empathy in the team.
Responsibilities
In this role, you will:
Leadership:
Be the change agent, go-to person, subject matter expert for the team
Coaching & Mentoring:
Mentor or coach or train other team members on Performance, Soft Skills, Queue Management, Case / Incident Management best practices
Onboarding:
Manage onboarding & training of new team members. Creating & delivering structured training sessions
Team Improvement:
Identify training / process improvement opportunities. Create & implement trainings / solutions / process improvements accordingly. Identifies and recommends opportunities for improvement in channel engagement
Team Engagement:
Communicate openly and effectively with their team. Share updates and timely disseminate information
Queue /Escalation / Incident /Case Management:
Help advise on sensitive SDM Escalations, identify trends and blockers.
Post-Mortem Review:
Review technical post-mortems and incident reports to translate complex root causes into clear, executive-ready narratives.
Reporting: E
nsure all leadership-facing documentation clearly outlines the business impact, timeline, and remediation steps.
Project Lead:
Works with Escalation Leadership and cross-functional project managers on OKR and project deliverables. Identify pain points and propose solutions (through projects/process improvements). Drive technical projects to bring improvements on the team.
Talent Acquisition: Assist in scaling the talent pipeline by conducting interviews and participating in calibrations
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years in a client-facing technical support role, supporting customers and internal teams and partners.
Experience using industry tools (Tableau, Excel, Jira, Zendesk etc.) to search databases, create custom queries, and generate reports
Consistently exceeds all KPIs for IC performance (TTS, SLA, Backlog management)
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Proven track record of empowering team members through individual coaching, group training, documentation, project management, and process improvement.
Advanced time management skills and the ability to work well under pressure and de-escalate tense customer situations in a live environment.
Desired:
2+ Years of Experience as TSE4 in Twilio Support
Experience working in a follow-the-sun support model with remote and global teams.
Experience in implementing Agile methodologies and continuous improvement initiatives.
Experience managing multiple projects and initiatives to success.
Excellent communicator and facilitator.
Location
This role will be based in SPAIN. This role will be remote and during a
Monday-Friday shift during EMEA hours
.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What we offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Limassol, Cyprus
Workplace: fully
Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.
Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for an Anti-Fraud Analyst to improve fraud detection quality and help our clients protect themselves better. This is a hands-on role working with live production data. You will investigate fraud patterns, assess how well protection strategies work for specific clients, and tell us which signals and data we are missing.
What You Will Be Doing:
Proactively search for dangerous fraud patterns in live data, notify clients about them, and suggest how they can strengthen their protection.
Run in-depth analytics within PoCs of Fraud Prevention products for specific clients.
Dig into the data to understand the nature of fraud and how well specific protection strategies actually work: false positives, missed fraud, gaps in coverage.
Conduct investigative analysis, combining data from multiple sources and actively using AI tools. Recommend which additional data or signals are needed.
Use statistical and ML methods to support investigations and evaluate detection approaches.
Build and optimise baseline rule sets and proactive alerts for common and emerging fraud scenarios.
Assess the quality of existing signals and data, and prepare reports on your findings.
About You:
AI-first approach to analytics: you routinely use AI tools (LLMs, coding assistants, agents) to run most of your analysis, and you know how to critically validate their outputs.
3+ years of experience in anti-fraud, risk analytics, or another analytical role involving complex data and anomaly detection.
Hands-on experience in fraud prevention or fraud analytics.
Strong Python and SQL skills.
Confident knowledge of classical machine learning for ad hoc analysis and building models. Experience with production ML is a plus, but not required.
Experience with ClickHouse, Trino, Superset, or comparable analytics tools.
Strong judgement when working with raw and imperfect data: you can spot data-quality issues and misleading results.
Ability to evaluate detection quality through false positives, false negatives, and other relevant metrics.
Ability to explain complex findings through clear logic, numbers, and concrete examples.
Ability to turn numbers and findings into clear, structured reports that non-technical stakeholders and clients can understand and act on.
Fluency in English.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
Interview with TA Partner -> Interview with Antifraud Product Manager -> Interview with Head of Product Analytics.
Sounds like a great opportunity for your career development? Then go ahead and apply!
Location: Madrid
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
WHAT YOU'LL BRING
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Exceptional verbal and written communication abilities. Professional fluency in both Spanish and English.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (or experience in a similarly modern and highly technical industry).
- Experience translating code, technical logic and user requirements to product and engineering requirements.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
УдалённоRemote - Colombia
УдалённоseniorRemote - Serbia; MariaDB does not sponsor work visas or relocation
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorRemote - Georgia; MariaDB does not sponsor work visas or relocation
ГибридToronto, Ontario
ОфисBoston, MA
ГибридBarcelona, Spain
ГибридBarcelona, Spain
ОфисBarcelona, Spain
География найма не уточнена
headГеография найма не уточнена
leadBucurești, Romania
УдалённоRemote (US)
middleKuwait, Kuwait; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Cardiff, United Kingdom
УдалённоRemote - Spain
seniorLimassol, Cyprus; We work across continents and time zones, with teammates and customers from all over the world